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Customer Service agent

Sigmar Recruitment

Name: Sigmar Recruitment

English, Dutch, French, German, Russian, Spanish, Czech, Hungarian, Polish, Hebrew
Code: Limerick Bilingual..
Limerick - Mid-West, Ireland

Customer Service Rep. – Limerick

Our client is a global multinational who are now looking to hire ambitious and talented people to join their global operations team in Limerick, Ireland.

Key Responsibilities:

• Customer Service – provide e-mail and phone support to customers to the required standard which ensures a good balance between productivity and quality
• Support customers around the world
• Ability to liaise with other departments as necessary to get the job done
• Identify process improvement opportunities and raise through the appropriate forum
• Any other tasks as required

Skills and Attributes:
• Team player
• Takes ownership
• Organized and reliable with attention to detail
• Excellent multi-tasking skills
• Work well under pressure
• Hungry to take on responsibility and a willingness to do whatever it takes to get the job done
• Outstanding written and oral communication in all the desired languages
• A good sense of humour and positive, “make-it-work” attitude
• Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
• Fluency in one of the following: Czech, German, Spanish, French, Hebrew, Hungarian, Dutch, Polish, Russian

Experience & working hours:
• 1–2 years of professional experience
• You will be working a 40 hour week
• Must be willing to work shifts during evenings and weekends

Please contact me directly at [email protected] or call me on 021-4847138

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