Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs French speaking Sales Executives –Travel Media Salary: Dependent on expereince + uncapped commission
Location: United Kingdom, London, Central London, E1 6JE
Languages: English, French
Posted: 21st Nov 2014

About us<br /> INK is the global leader in connecting with travellers. We write, design and produce inflight magazines for more airlines than any other company in the world, as well as reaching a captive audience of hundreds of millions of travellers each year via Targeted Advertising (TAD) on confirmation emails, check-in emails, print-at-home & mobile boarding passes and onboard entertainment systems.<br /> We are proud to work with over three dozen airlines, producing media in 13 languages and selling advertising in over 100 countries. Our clients include Air Macau, Bangkok Airways, easyJet, Eurostar, Germanwings, Jetstar, Ryanair, Tiger Airways, TurboJET (the ferry from Hong Kong to Macau), United Airlines, PrivatAir and Wizz Air, plus many more.<br /> We own the Airline Retail Conference (ARC) in Europe and Asia-Pacific, the China Travel Retail Conference in Shanghai, and we produce the Airline Passenger Experience Media Platform in association with APEX, the Airline Passenger Experience Association. <br /> We are ranked 7th in the Investec Hot 100 Real Business List 2012 for high performance companies.<br /> For more information see www.ink-global.com<br /> <br /> Sales Executives at Ink are exceeding monthly / quarterly sales targets by B2B Sales of advertising space into inflight magazines to businesses who benefit from attracting a travelling audience. You will manage the entire sales process to ensure delivery against key performance metrics, with a primary emphasis on the generation of new business along with account management of the business brought on board. Successful Sales executives need to be aware of changes in the market that impact their target audience. In addition, they are gaining knowledge of the sales strategies of competitors, both for their business and their clients' businesses.<br /> Sales Executives at Ink are dealing with buyers, directors and key decision makers - negotiating terms of contracts and closing deals with them on a daily basis.<br /> <br /> About the role<br /> Business Development: Sourcing new leads on a daily basis and cold calling potential clients<br /> Objection handling and negotiation<br /> Building long term relationships with relevant businesses<br /> Constant self-study on changes in the markets and sectors/industries the executive is working on<br /> Minimum of 10 effective calls every day<br /> Some travel may be required <br /> <br /> About you<br /> Excellent communication skills and telephone manners<br /> Fluent in the French language both written and oral <br /> A confident and determined approach <br /> Resilience - and the ability to cope with rejection <br /> Self-motivation and drive <br /> A competitive streak<br /> Dynamic, focused and self-motivated<br /> Persistent and diligent<br /> Confidence and an outgoing personality<br /> Diplomacy and patience <br /> The ability to work under pressure and meet targets <br /> Passion for travel <br /> <br /> Why Ink?<br /> Fast moving environment for a market leader in a growth sector<br /> Coaching and development programmes for all employees<br /> International travel opportunities <br /> Significant earning potential<br /> <br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/2848242/French-speaking-Sales-Executives-%E2%80%93Travel-Media
C#/.NET Developer Salary: Will be discussed at interview
Location: United Kingdom, London, Central London, E1 6JE
Languages: English
Posted: 21st Nov 2014

Job Overview<br /> We are looking for an inspired C#/.NET Developer to join a Central London-based team dedicated to delivering disruptive, world-class travel applications for clients around the world. You will be a flexible, results-oriented technology practitioner with a strong portfolio and significant coding experience.<br /> <br /> This role will suit an experienced developer who is hands-on and comfortable working to acceptance criteria, implementing designs and writing code & test cases as part of a closely-knit team. You will work with product owners and technical colleagues to define and meet requirements, and create solutions which will change the face of travel.<br /> <br /> Requirements<br /> • 3+ years of software development experience <br /> • Deep C# and .NET knowledge, includingASP.NET, multi-threading, LINQ<br /> • Good knowledge of design patterns and OOP<br /> • Experience with SOAP and REST web services including WCF, Web API<br /> • Strong problem solving skills and natural curiosity in how things work<br /> • Unit testing, Test Driven Development and Continuous Integration experience<br /> • Experience working in multi-disciplinary, small (but clever) teams<br /> • Enthusiasm for and familiarity with Agile (Scrum and Kanban)<br /> • Experience with code repositories such as Bitbucket, and project management tools like JIRA<br /> <br /> Preferred<br /> • Familiarity with travel applications, reservations systems and services. <br /> • Airline experience, online advertising, mobile advertising/commerce experience<br /> • Sample code, or link(s) to OSS project(s) to which you have contributed<br /> • Links to developer community site profile(s)<br /> • JavaScript, HTML5, CSS, SQL<br /> • Strong university degree in Maths, Computer Science or similar<br /> <br /> Personal Traits<br /> • Self-motivated & ability to help set and achieve deadlines <br /> • Enjoy writing clean, reusable code & have a passion for mobile development<br /> • Solid communication skills & team-working capability<br /> • Enthusiastic & fun to work with a must!<br /> <br /> This is a fantastic opportunity that will suit someone who takes real pride in their work, and wants to be an integral part of a team that is developing game changing technology. <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/2933172/C-.NET-Developer
French Speaking Concierge Service Specialist Salary: £15,600k + Shift Allowance + Relocation Assistance + Development Opportunities + Generous Range of Benefits
Location: United Kingdom, East Anglia, Cambridgeshire
Languages: English, French
Posted: 18th Nov 2014

WhiteConcierge provides a global concierge service for the world’s leading banks and credit card companies. They operate on a 24/7 basis in 4 languages, serving their customer base. As a result of business development, we are now looking to expand our French speaking team. <br /> <br /> The successful candidate will be dealing with some extraordinary requests on behalf of some demanding customers. Whatever a customer needs and wherever they are in the world (provided it is legal and ethical), you will be expected to deliver solutions to delight them.<br /> <br /> As a Concierge Service Specialist you will be responsible for providing world class customer service. You will be responsible for taking personal ownership for researching and delivering customer focused tailor made solutions. <br /> <br /> KEY RESPONSIBILTIES:<br /> • Answering incoming calls in either French & English<br /> • Managing incoming requests from VIP clients in a timely manner<br /> • Ensuring quality service is delivered and targets are met<br /> • Share knowledge on travel destinations, special interests, events and suppliers <br /> • Recording accurate customer records <br /> <br /> THE CANDIDATE: We are looking for French / English speaking concierge service specialists who have an incredible passion and drive for perfection. <br /> <br /> You must be a team player with the ability to multitask and effectively manage your time, whilst delivering exceptional customer service. <br /> <br /> Key Experience preferred for the role:-<br /> • Fluency in English & French to Native Level (C1/C2) - verbal and written communication<br /> • Strong customer service skills <br /> • Excellent telephone manner and interpersonal skills<br /> • Excellent organisational and time management skills<br /> • Proficient IT skills <br /> <br /> WORKING HOURS: Shift working: Monday – Friday, 1 in 3 weekends. <br /> START DATE: October – November 2014<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4072632/French-Speaking-Concierge-Service-Specialist
Bilingual Sales Executive – Travel Media Salary: Excellent Salary
Location: United Kingdom, London, Central London, E1 6JE
Languages: English, Danish, Dutch, Finnish, French, German, Norwegian, Swedish, Swiss German
Posted: 21st Nov 2014

About us<br /> <br /> Ink is the global leader in connecting with travellers. We write, design and produce inflight magazines for more airlines than any other company in the world, as well as reaching a captive audience of hundreds of millions of travellers each year via Targeted Advertising (TAD) on confirmation emails, check-in emails, print-at-home & mobile boarding passes and onboard entertainment systems.<br /> <br /> We are proud to work with over three dozen airlines, producing media in 13 languages and selling advertising in over 100 countries. Our clients include Air Macau, Bangkok Airways, easyJet, Eurostar, Germanwings, Gulf Air, Jetstar, Ryanair, Tiger Airways, TurboJET (the ferry from Hong Kong to Macau), United Airlines, PrivatAir and Wizz Air, plus many more.<br /> We own the Airline Retail Conference (ARC) in Europe and Asia-Pacific, the China Travel Retail Conference in Shanghai, and we produce the Airline Passenger Experience Media Platform in association with APEX, the Airline Passenger Experience Association. <br /> <br /> We are ranked 7th in the Investec Hot 100 Real Business List 2012 for high performance companies.<br /> For more information see www.ink-global.com and our Facebook page www.facebook.com/#!/happINKness?fref=ts<br /> <br /> Sales Executives at Ink are exceeding monthly / quarterly sales targets by B2B Sales of advertising space into inflight magazines to businesses who benefit from attracting a travelling audience. You will manage the entire sales process to ensure delivery against key performance metrics, with a primary emphasis on the generation of new business along with account management of the business brought on board. <br /> <br /> Successful Sales executives need to be aware of changes in the market that impact their target audience. In addition, they are gaining knowledge of the sales strategies of competitors, both for their business and their clients' businesses.<br /> <br /> Sales Executives at Ink are dealing with buyers, directors and key decision makers - negotiating terms of contracts and closing deals with them on a daily basis.<br /> <br /> About the role<br /> <br /> Business Development: Sourcing new leads on a daily basis and cold calling potential clients<br /> Objection handling and negotiation<br /> Building long term relationships with relevant businesses<br /> Constant self-study on changes in the markets and sectors/industries the executive is working on<br /> Minimum of 10 effective calls every day<br /> Some travel may be required <br /> <br /> About you<br /> <br /> Excellent communication skills and telephone manners<br /> A confident and determined approach <br /> Resilience - and the ability to cope with rejection <br /> Self-motivation and drive <br /> A competitive streak<br /> Dynamic, focused and self-motivated<br /> Persistent and diligent<br /> Confidence and an outgoing personality<br /> Diplomacy and patience <br /> The ability to work under pressure and meet targets <br /> Passion for travel<br /> <br /> Why Ink?<br /> <br /> Fast moving environment for a market leader in a growth sector Coaching and development programmes for all employees International travel opportunities Significant earning potential.]]>
http://www.toplanguagejobs.co.uk/job/2849382/Bilingual-Sales-Executive-%E2%80%93-Travel-Media
Danish Speaking Sales Executive Salary: Dependent on expereince + uncapped commission
Location: United Kingdom, London, Central London, E1 6JE
Languages: English, Danish
Posted: 21st Nov 2014

Sales Executives at Ink are exceeding monthly / quarterly sales targets by B2B Sales of advertising space into inflight magazines to businesses who benefit from attracting a travelling audience. You will manage the entire sales process to ensure delivery against key performance metrics, with a primary emphasis on the generation of new business along with account management of the business brought on board. Successful Sales executives need to be aware of changes in the market that impact their target audience. In addition, they are gaining knowledge of the sales strategies of competitors, both for their business and their clients' businesses.<br /> Sales Executives at Ink are dealing with buyers, directors and key decision makers - negotiating terms of contracts and closing deals with them on a daily basis.<br /> <br /> About the role<br /> Business Development: Sourcing new leads on a daily basis and cold calling potential clients<br /> Objection handling and negotiation<br /> Building long term relationships with relevant businesses<br /> Constant self-study on changes in the markets and sectors/industries the executive is working on<br /> Minimum of 10 effective calls every day<br /> Some travel may be required <br /> <br /> About you<br /> Excellent communication skills and telephone manners<br /> A confident and determined approach <br /> Resilience - and the ability to cope with rejection <br /> Self-motivated and driven <br /> A competitive streak<br /> Dynamic, focused and self-motivated<br /> Persistent and diligent<br /> Confident and outgoing personality<br /> Diplomacy and patience <br /> The ability to work under pressure and meet targets <br /> Passion for travel <br /> Why Ink?<br /> Fast moving environment for a market leader in a growth sector<br /> Coaching and development programmes for all employees<br /> International travel opportunities <br /> Significant earning potential<br /> ]]>
http://www.toplanguagejobs.co.uk/job/2938062/Danish-Speaking-Sales-Executive
French Speaking Concierge Team Manager Salary: £Competitive Salary
Location: United Kingdom, East Anglia, Cambridgeshire
Languages: English, French
Posted: 18th Nov 2014

WhiteConcierge is the European Centre of Excellence in AXA Assistance for concierge and provides a global concierge service for the world’s leading banks and credit card companies. We operate on a 24/7 basis in 4 languages. As a result of business development, we are now looking to expand our French speaking team. <br /> <br /> The successful candidate will be able to lead and motivate a team of Concierge Service Specialists (CSS) to deliver World Class Service. The Concierge Team Manager will coach and motivate CSS’s to meet and exceed key performance indicators. <br /> <br /> As a Concierge Team Manager you will demonstrate ‘role model’ behaviour and have strong product and system knowledge. You will actively seek opportunities to support, coach and develop individuals and identify training opportunities. This includes undertaking call assessments, email assessments and regular 121’s. You will also be required to undertake complaint investigation, resolution, communication and escalation and optimise departmental resources to ensure service levels are met or exceeded.<br /> <br /> KEY RESPONSIBILTIES:<br /> • Accountable for ensuring overall achievement of performance objectives for your team and department.<br /> • Identify opportunities to improve efficiency and business processes to ensure customer requirements are met efficiently, according to Customer Experience (CE) expectations and within required guidelines.<br /> • Actively manage and motivate individuals within the team, agreeing objectives and measures to deliver the service standards.<br /> • Support team members by call listening and coaching where appropriate pull on resources to maximise capability and address training and knowledge needs.<br /> • Conduct performance reviews, 121’s, manage absence and ensure conduct adheres to Company policy to drive high performance culture.<br /> • Action complaints to meet the SLA targets and resolves the complaint to the customer and business satisfaction. <br /> <br /> THE CANDIDATE: We are looking for French / English speaking concierge team managers who have an incredible passion and drive for perfection. <br /> <br /> Key Experience preferred for the role:-<br /> • Fluency in English & French to Native Level (C1/C2) - verbal and written communication<br /> • Strong customer service skills <br /> • Strong coaching and team leadership skills<br /> • Excellent telephone manner and interpersonal skills<br /> • Excellent organisational and time management skills<br /> • Experience of managing customer feedback in a customer led environment with proven negotiation skills and a high level of communication both verbal and written – with proven success in relation to performance and service delivery <br /> • Highly skilled at influencing and communicating to all levels of the business<br /> • Proficient IT skills <br /> <br /> WORKING HOURS: Shift working, includes weekends<br /> <br /> START DATE: October – November 2014<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4157912/French-Speaking-Concierge-Team-Manager
Customer Service Executive - German - Cambridge Salary: Excellent
Location: United Kingdom, East Anglia, Cambridgeshire, Cambridge
Languages: English, German
Posted: 12th Nov 2014

Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.<br /> <br /> Booking.com Customer Service Centre (UK) Limited, one of the support companies in the UK is looking for a German speaking Customer Service Executive (CSE) to join our dynamic, pleasant and international work environment in Cambridge.<br /> <br /> As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.<br /> <br /> This is a full-time (40 hours per week) position in scheduled shifts.<br /> <br /> Main Responsibilities<br /> <br /> · Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;<br /> <br /> · Delivering high level of customer service;<br /> <br /> · Actively participate in various projects within the department;<br /> <br /> · Promote the Booking.com culture along with your colleagues;<br /> <br /> <br /> Our ideal candidate:<br /> <br /> · Has excellent communication and problem solving skills;<br /> <br /> · Takes responsibility and ownership;<br /> <br /> · Is passionate about helping customers;<br /> <br /> · Fluent in both written and spoken English and German;<br /> <br /> · Available Full-time (40 hours per week) and flexible in work schedule;<br /> <br /> · In possession of a valid work-permit for the UK.<br /> <br /> <br /> What Booking.com will offer You!!!<br /> <br /> · Full-time (4 weeks) paid training;<br /> <br /> · Work schedule 4-6 weeks in advance;<br /> <br /> · International working environment;<br /> <br /> · Convenient office location in the centre of Cambridge;<br /> <br /> · 25 holidays per year on full time basis;<br /> <br /> · Free lunch every day, with direct delivery for your specific lunchtime;<br /> <br /> · Quarterly Bonus Plan 12% of your salary, based on set targets;<br /> <br /> · 20% Premium pay for hours worked after 7pm;<br /> <br /> · 60% Premium pay for hours worked on the Weekend;<br /> <br /> · 80% Premium pay for hours worked after 7pm on the Weekend;<br /> <br /> We are looking for candidates to start with us on January 5th 2015. ]]>
http://www.toplanguagejobs.co.uk/job/3341961/Customer-Service-Executive-German-Cambridge
Mobile web developer (JavaScript, JQuery, HTML5, CSS) Salary: Will be discussed at interview
Location: United Kingdom, London, Central London, E1 6JE
Languages: English
Posted: 21st Nov 2014

Job Overview<br /> <br /> We are looking for a Mobile web developer to join a central London-based team dedicated to delivering disruptive, world-class travel applications for clients around the world.<br /> <br /> This role will suit an experienced frontend developer who is extremely hands-on and comfortable working to acceptance criteria, implementing designs and writing code & test cases as part of a closely-knit team. <br /> <br /> You will be a flexible, “go-getter”, results-oriented technology practitioner with a strong portfolio and significant coding experience.<br /> <br /> Requirements<br /> <br /> • An impressive portfolio of mobile web sites that you have developed<br /> • At least 5 years’ development experience<br /> • Strong knowledge of HTML5, CSS3, JavaScript & jQuery<br /> • Strong knowledge of Javascript frameworks such as jQuery, Knockout.Js<br /> • Experience with responsive HTML design<br /> • In-depth knowledge of the capabilities & limitations of mobile browsers, and mobile UX<br /> • Experience with Photoshop<br /> • Good problem solving skills, and good communication skills<br /> • Experience with code repositories such as Bitbucket and/or Github<br /> <br /> Candidates with any of the following to be highly considered<br /> • Familiarity with Javascript design patterns and OOP<br /> • Familiarity with LESS<br /> • Familiarity with server technologies such as ASP.NET MVC4<br /> • Project management tools such as JIRA<br /> • Enthusiasm for and familiarity with Agile (Scrum and Kanban)<br /> • Client side unit testing, Test Driven Development and Continuous Integration experience<br /> • University degree in Maths, Computer Science or similar<br /> <br /> Personal Traits<br /> <br /> • Self-motivated & ability to help set and achieve deadlines <br /> • Enjoy writing clean, reusable code & have a passion for mobile development<br /> • Solid communication skills & team-working capability<br /> • Enthusiastic & fun to work with a must!<br /> <br /> This is a fantastic opportunity that will suit someone who takes real pride in their work, and wants to contribute to a team that is changing the face of travel. <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/2933222/Mobile-web-developer-JavaScript-JQuery-HTML5-CSS
German Speaking Key Account Manager DACH Salary: Dependent on expereince + uncapped commission
Location: United Kingdom, London, Central London, E1 6JE
Languages: English, German
Posted: 21st Nov 2014

Sales – Travel Media<br /> <br /> Based in our London office, but with some travel, you will be selling across one or more of our media platforms to clients from a variety of market sectors across a number of countries.<br /> <br /> You will be expected to generate your own quality leads and prospects, and develop your own territory through effective cold calling and client development. You will build business relationships through meaningful conversations with decision makers and delivering nothing less than 5-star service levels. You will also be negotiating at a senior level, and closing business on the phone and face to face every day.<br /> <br /> <br /> What we’re looking for<br /> <br /> * A passion for selling and providing solutions<br /> * Unshakeable belief<br /> * A desire to constantly make yourself and those around you even better <br /> * Excellent and creative sales ability<br /> * A natural happiness and positivity<br /> * A smart approach to problem solving<br /> <br /> What you get in return<br /> <br /> * An opportunity to grow with First class ongoing coaching and development<br /> * A chance to work for a market leader (Ink came 7th in the Investec Hot 100 Real Business List 2012)<br /> * The most original commission and incentives scheme in sales<br /> * A chance broaden your horizons with travel opportunities <br /> * An invitation to join our HappINKness and Dreams initiatives<br /> <br /> About Ink <br /> Ink is the global leader in connecting with travellers. As well as producing more inflight magazines for more airlines than any other company in the world, Ink reaches a captive audience of hundreds of millions of travellers each year with Targeted Advertising (TAD) on confirmation emails, check-in emails, print-at-home & mobile boarding passes and on onboard entertainment systems.<br /> * Ink works with over three dozen airlines, produces media in 17 languages, and sells advertising in over 100 countries. Our travel clients include companies as diverse as Air France-KLM, Air Macau, Bangkok Airways, bmi, easyJet, Eurostar, Germanwings, Gulf Air, Jetstar, Ryanair, South African Express, THAI Airways, Tiger Airways, TurboJET (the ferry from Hong Kong to Macau), United Airlines, PrivatAir and Wizz Air.<br /> * Ink is the owner of the Airline Retail Conference (ARC) in Europe and Asia, the China Travel Retail conference in Shanghai, and produces the Airline Passenger Experience Media Platform in association with APEX, the Airline Passenger Experience Association. We also publish CNBC Business magazine and TimeOut Singapore. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/2131251/German-Speaking-Key-Account-Manager-DACH
Contact Centre Agent - fluent Spanish Salary: Competitive salary package
Location: United Kingdom, North West, Manchester
Languages: English, Spanish
Posted: 24th Nov 2014

We are looking for enthusiastic professionals who believe in delivering exceptional customer service to join our multilingual team. Based in our state-of the – art facility in Manchester we are seeking motivated Contact Centre Agents.<br /> <br /> As a Contact Centre Agent, your responsibilities include booking flights and answering our guest’s enquiries. Some shift work and weekend working will be required. Candidates must be fluent in Spanish.<br /> <br /> Full training will be provided, however 2 years’ experience in a contact centre, customer service or a guest service environment is advantageous. As is airline or travel experience though this is not essential.<br /> <br /> If you think you have what it takes we look forward to receiving your application.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4019292/Contact-Centre-Agent-fluent-Spanish
flight attendant Salary: Competitive
Location: United Kingdom, London, London
Languages: English
Posted: 12th Nov 2014

Are you an adventurous person who loves to travel? Become a flight attendant today and make Europe your playground!<br /> Ryanair’s official training and recruitment partner CREWLINK are seeking to hire flexible, enthusiastic and motivated candidates from the UK. <br /> <br /> Recruitment Day’s now taking place in Bristol, Manchester, Glasgow, Cardiff and London seeking CABIN CREW to work on-board Ryanair Aircraft. <br /> <br /> Vacancies now available across all Ryanair’s European Bases including Ireland, England, Italy, Spain, Germany & Greece.<br /> <br /> You can register for any of our FREE UK Recruitment Days by clicking on the apply button below: <br /> <br /> 15th November – London<br /> 25th November – Bristol<br /> 2nd December – Manchester<br /> 3rd December – Glasgow<br /> 4th December – Cardiff<br /> 6th December – London<br /> <br /> NO EXPERIENCE REQUIRED! <br /> The Training course fee can be paid from the salary earned.<br /> <br /> Benefits:<br /> • Generous Staff travel benefit from the first day of employment<br /> • €1.200 New Joiner Allowance<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4381022/flight-attendant
flight attendant Salary: Competitive
Location: Czech Republic, Praha, FACZ
Languages: English
Posted: 12th Nov 2014

Are you an adventurous person who loves to travel? Become a flight attendant today and make Europe your playground!<br /> Ryanair’s official training and recruitment partner DALMAC are seeking to hire flexible, enthusiastic and motivated candidates from Czech Republic. <br /> <br /> Recruitment Day’s now taking place in Czech Republic seeking Cabin Crew to work on-board Ryanair Aircraft. <br /> <br /> Vacancies now available across all Ryanair’s European Bases including Ireland, England, Italy, Spain, Germany & Greece.<br /> <br /> Go online today to register for our FREE Czech Republic Recruitment Day: <br /> 12th December – Brno<br /> <br /> NO EXPERIENCE REQUIRED! <br /> The Training course fee can be paid from the salary earned.<br /> <br /> Benefits:<br /> • Generous Staff travel benefit from the first day of employment<br /> • €1.200 New Joiner Allowance<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4381801/flight-attendant
Bilingual Sales Executive TAD – Travel Media Salary: Dependent on expereince + uncapped commission
Location: United Kingdom, London, Central London
Languages: English, Danish, Dutch, Finnish, French, German, Norwegian, Swedish, Icelandic, Swiss German
Posted: 21st Nov 2014

About us<br /> <br /> Ink is the global leader in connecting with travellers. We write, design and produce inflight magazines for more airlines than any other company in the world, as well as reaching a captive audience of hundreds of millions of travellers each year via Targeted Advertising (TAD) on confirmation emails, check-in emails, print-at-home & mobile boarding passes and onboard entertainment systems.<br /> <br />  We are proud to work with over three dozen airlines, producing media in 13 languages and selling advertising in over 100 countries. Our clients include Air Macau, Bangkok Airways, easyJet, Eurostar, Germanwings, Gulf Air, Jetstar, Ryanair, Tiger Airways, TurboJET (the ferry from Hong Kong to Macau), United Airlines, PrivatAir and Wizz Air, plus many more.<br /> <br /> We own the Airline Retail Conference (ARC) in Europe and Asia-Pacific, the China Travel Retail Conference in Shanghai, and we produce the Airline Passenger Experience Media Platform in association with APEX, the Airline Passenger Experience Association. <br /> <br /> We are ranked 7th in the Investec Hot 100 Real Business List 2012 for high performance companies.<br /> For more information see www.ink-global.come and our Facebook page www.facebook.com/#!/happINKness?fref=ts<br /> <br /> About Targeted Advertising (TAD)<br /> <br /> TAD enables our clients to chose exactly which passengers they want to reach with their adverts by using our targeted advertising solutions on print-at-home boarding passes, smart phone boarding passes, web pages and confirmation emails. Advertising is automatically chosen and delivered according to parameters such as destination, origination, gender, class flown and passenger nationality. <br /> <br /> This is a rapidly evolving area and is a core part of Ink’s growth strategy. You will manage the entire sales process to ensure delivery against key performance metrics, with a primary emphasis on the generation of new business along with account management of the business brought on board. <br /> <br /> Successful Sales executives need to be aware of changes in the market that impact their target audience. In addition, they are gaining knowledge of the sales strategies of competitors, both for their business and their clients' businesses.Sales Executives at Ink are dealing with buyers, directors and key decision makers - negotiating terms of contracts and closing deals with them on a daily basis.<br /> <br /> About the role<br /> <br /> Business Development: Sourcing new leads on a daily basis and cold calling potential clients<br /> Objection handling and negotiation<br /> Building long term relationships with relevant businesses<br /> Constant self-study on changes in the markets and sectors/industries the executive is working on<br /> Minimum of 10 effective calls every day<br /> Some travel may be required <br /> <br /> About you<br /> <br /> Excellent communication skills and telephone manners<br /> A confident and determined approach <br /> Resilience - and the ability to cope with rejection <br /> Self-motivation and drive <br /> A competitive streak<br /> Dynamic, focused and self-motivated<br /> Persistent and diligent<br /> Confidence and an outgoing personality<br /> Diplomacy and patience <br /> The ability to work under pressure and meet targets <br /> Passion for travel <br /> <br /> Why Ink?<br /> <br /> Fast moving environment for a market leader in a growth sector<br /> Coaching and development programmes for all employees<br /> Significant earning potential]]>
http://www.toplanguagejobs.co.uk/job/2849372/Bilingual-Sales-Executive-TAD-%E2%80%93-Travel-Media
German Speaking Concierge Service Specialist Salary: £15,600k + Shift Allowance + Relocation Assistance + Development Opportunities + Generous Range of Benefits
Location: United Kingdom, East Anglia, Cambridgeshire
Languages: English, German
Posted: 18th Nov 2014

WhiteConcierge provides a global concierge service for the world’s leading banks and credit card companies. They operate on a 24/7 basis in 4 languages, serving their customer base. <br /> <br /> The successful candidate will be dealing with some extraordinary requests on behalf of some demanding customers. Whatever a customer needs and wherever they are in the world (provided it is legal and ethical), you will be expected to deliver solutions to delight them.<br /> <br /> As a Concierge Service Specialist you will be responsible for providing world class customer service. You will be responsible for taking personal ownership for researching and delivering customer focused tailor made solutions. <br /> <br /> KEY RESPONSIBILTIES:<br /> • Answering incoming calls in either German & English<br /> • Managing incoming requests from VIP clients in a timely manner<br /> • Ensuring quality service is delivered and targets are met<br /> • Share knowledge on travel destinations, special interests, events and suppliers <br /> • Recording accurate customer records <br /> <br /> THE CANDIDATE: We are looking for German / English speaking concierge service specialists who have an incredible passion and drive for perfection. <br /> <br /> You must be a team player with the ability to multitask and effectively manage your time, whilst delivering exceptional customer service. <br /> <br /> Key Experience preferred for the role:-<br /> • Fluency in English & German to Native Level (C1/C2) - verbal and written communication<br /> • Strong customer service skills <br /> • Excellent telephone manner and interpersonal skills<br /> • Excellent organisational and time management skills<br /> • Proficient IT skills <br /> <br /> WORKING HOURS: 7on7off 2115-0745 <br /> START DATE: October/November 2014<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4077572/German-Speaking-Concierge-Service-Specialist
Account Manager City Trips London with English Salary: Competitive
Location: United Kingdom, London, Central London
Languages: English
Posted: 20th Nov 2014

Account Manager Citytrips – London<br /> <br /> Fulltime, Amsterdam / London<br /> Would you like to work at the fastest growing travel site in the Netherlands? We can offer you extensive room for growth and excellent career opportunities.<br /> <br /> Who we are<br /> Young, dynamic, enthusiastic, flexible, smart, ambitious, “work hard, play hard”, are all words that characterise a 'birdie'. Not everyone can be a 'birdie' and not everyone wants to be a 'birdie'. We are just looking for talented superstars to strengthen our team!<br /> <br /> How it all started<br /> TravelBird was founded in Amsterdam in April 2010. It all began in an attic and with founders Dennis Klompalberts and Symen Jansma, who offered just one fantastic new travel deal each day. For the past four years TravelBird has been expanding to 18 countries across Europe, and our websites now feature the most competitively priced holidays. Last April the famous Samwer brothers from Germany came on board as TravelBird’s first investors. TravelBird owes its success to a refreshingly simple idea: make it easy to book spectacular holidays and experiences by offering inspiring travel deals each and every day. Today TravelBird operates out of a large office on the Keizersgracht in the heart of Amsterdam, where over 400 enthusiastic and international “Birdies” work to find the best holiday destinations and create great deals for everyone.<br /> <br /> The Challenge<br /> TravelBird Citytrips is a relatively new label within TravelBird. We promote interesting deals in all countries TravelBird operates in. This offers a lot of salesopportunities for the deals you create with new partners. Each day starts with a short sales update with the enthusiastic Citytrips team. Throughout the day, you are constantly researching current trends in London, evaluating the competition and identifying new hot leads in order to enable TravelBird to promote the most unique and diverse daily Cityrips deals. You will work independently on establishing, developing, maintaining and expanding a client portfolio in London. You open doors that where closed before. To maximize your personal revenue, you will have to negotiate the best rates and commission percentages and proactively contract new leisure providers in London (hotels & touroperators). You will work prefarably from London which enables you to give your personal touch to making deals in appointments with our potential partners. You are aimed to ensure and contribute to the further growth of the label and TravelBird.<br /> <br /> Who you are<br /> -Creative, Enthusiastic, Flexible and FUN;<br /> -Smart (Bachelor degree in Business Studies, Economics, Marketing);<br /> -Knows how to close a deal and have 1 - 3 years sales experience;<br /> -Your heart beats faster when thinking of closing deals and traveling;<br /> -Positive, happy and eager to learn something new every day;<br /> -A genius in creating new business opportunities & you speak English on a native level;<br /> -An excellent communicator, a persuasive and representive individual who influences those he meets with;<br /> -A natural sales person who constantly follows up leads;<br /> -Living in London or you are willing to travel;<br /> <br /> Why we are happy birdies<br /> -Heaps of challenges & a once in a lifetime adventure;<br /> -Freedom, responsibilities and creativity;<br /> -Healthy lunches & cold beers in the fridge;<br /> -A brand new MacBook Pro!;<br /> -An awesome and inspiring hangout above one of the most famous canals in Amsterdam;<br /> -Each day flies by;<br /> -Colleagues from all over the world;<br /> -We ride our own TravelBird bikes;<br /> -Oh, and we get paid as well...<br /> <br /> Up for it?<br /> Spread your wings and apply now! Surprise us with your cover letter and CV and hit the 'Apply!' button. For questions regarding your application you can call Jeroen (recruiter birdie) at 0031 (0)20-3080923. <br /> <br /> Curious and want to know more about us? See: TravelBird Careers. And no, we do not work with recruitment agencies.]]>
http://www.toplanguagejobs.co.uk/job/4280042/Account-Manager-City-Trips-London-with-English
German Speaking Tourism Customer Support Salary: COMPETITIVE SALARY & RELOCATION PACKAGE
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, German
Posted: 19th Nov 2014

Our client's role is to grow overseas tourism revenue and visitor numbers to the island of Ireland, and to help Northern Ireland to realise its tourism potential. They devise and deliver world-class marketing programmes in over 20 markets across the world and works in close co-operation with industry partners on the island of Ireland as well as the travel trade, online operators, media, air and sea carriers overseas. <br /> <br /> Responsibilities:<br /> <br /> Provide warm, friendly and personal inbound customer service to prospective visitors to Ireland for tourism and travel through inbound voice, email, web chat and social media. Translates information as required.<br /> Shine through every interaction by showing a lively interest in customers, have a natural approach in communication, become a local expert and be an advocate for Ireland.<br /> Provides professional expertise and embraces the client brand in every interaction with the customer making it an individual experience.<br /> Adherence to agreed processes, service level agreements, individual and team targets.<br /> Proactively seeks ways to improve the customer experience through each interaction<br /> Takes ownership to enhance your own learning to ensure sufficient knowledge to excel in the role.<br /> Multitasks and adapt to a fast paced environment.<br /> Works with the team in meeting and exceeding targets. <br /> Continuously searches for improved ways of responding to customer needs through all contact channels.<br /> Proactively seeks feedback on ways to improve individual and team performance.<br /> <br /> Essential Criteria: <br /> <br /> Fluency in written and spoken English & German<br /> 6 months experience in telephone or face to face customer service, building relationships with the customer<br /> Confidence to assist the customer and ensure the customer receives excellent customer service, goes the extra mile for the customer. Genuine interest and passion for tourism. Understanding and experience of using social media platforms.<br /> Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> Ability to multitask various contact channels to achieve personal and team targets. Plan and prioritise workload in accordance to contact volumes<br /> Excellent communication skills both verbal and written<br /> Demonstrates resilience and ability to work on own initiative<br /> Demonstrates problem solving and share best practice to the overall customer experience, focusing on customer engagement.<br /> Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of Ireland.<br /> <br /> Salary: £14,435 per annum (please note that salary reflects low cost of living in Belfast)<br /> Hours of work: 40 Hours per week on a rotational shift pattern from Monday to Friday 8am – 11pm and Saturday 10am – 8pm<br /> <br /> Belfast may be a small city but don't let the size fool you.<br /> <br /> Belfast is the cheapest city in the UK to live and work; it is the capital of Northern Ireland and a dynamic, growing city with millions being invested in regeneration. Tourism is thriving too, with new visitors discovering our humour, hospitality, scenery and quality of life. Northern Ireland is also home to much of the filming of ‘Game of Thrones'.<br /> <br /> Relocation Package (if required):<br /> <br /> Reimbursement of travel costs (up to £250)<br /> Accommodation provided on arrival in Belfast city centre hotel<br /> Relocation class on first day at Concentrix<br /> Ongoing relocation support]]>
http://www.toplanguagejobs.co.uk/job/4357811/German-Speaking-Tourism-Customer-Support
Pricing Analyst / Revenue Management French Salary: Negotiable
Location: United Kingdom, South East, Middlesex, Uxbridge
Languages: English, French
Posted: 10th Nov 2014

Hertz started as a 12 car operation in Chicago in 1918, and has since grown into the world's leading car rental company with over 11,555 locations in 145 countries. The company's success is testament to the calibre of people it employs - and we're looking for a French Pricing Analyst to join the recently centralised Multi-Lingual Pricing team of 30 employees based at our European Head Quarters Uxbridge.<br /> <br /> What is this role all about?<br /> <br /> As a Pricing Analyst based in Uxbridge you will be the key analytical layer within the Pricing and Yield Management team. Under the direction of the Country Pricing Manager the Pricing Analyst / Revenue Management Analyst is responsible for analysing current and proposed pricing and yield management strategies and methodologies to ensure that the targets for their areas of responsibility are achieved.<br /> <br /> As a Pricing Analyst some of the duties and responsibilities will include:<br /> <br /> - Monitor, evaluate and implement overall pricing/contribution strategy for areas to which they are assigned<br /> - Take daily decisions on pricing (yielding) actions<br /> - Monitor and report on the day-to-day actions of Hertz competitors in the marketplace, ensuring that Hertz actions are appropriate, targeted, and effective both for special events and the more frequently occurring mid-week peaks.<br /> - Analysing all available forms of competitive and internal data to identify both competitive threats and opportunities.<br /> - Work closely with the country Logistics Team and field management<br /> - Build an understanding of the normal demand patterns and of the exceptional events and adapt pricing to these so as to maximize profit.<br /> - Make best use of all pricing systems and work closely with Pricing Analytics to understand system improvements and functions.<br /> <br /> What do we need from you?<br /> <br /> - Bachelor Degree or equivalent in Business / Mathematics / Economics / Finance<br /> - Previous experience in a similar position<br /> - Fluent French Speaker required<br /> - Experience within a complex, demand/supply planning environment<br /> - Process innovation and development; management via KPIs<br /> <br /> Our European Head Office based in Uxbridge employs approximately 350 people from 23 different countries and in return, Hertz provides excellent learning and development opportunities along with a positive and supportive team culture including Benefits, Canteen, Gym and many more benefits. <br /> <br /> If you believe you have the skills and experience required to succeed within this challenging role in an established organisation please APPLY NOW.]]>
http://www.toplanguagejobs.co.uk/job/4345031/Pricing-Analyst-Revenue-Management-French
Fly with your German to Czech Rep and work for leading airline! Salary: Attractive + performance bonus
Location: Czech Republic, Praha, Prague
Languages: English, German
Posted: 21st Nov 2014

Wollen Sie mal richtig abheben und durchstarten?<br /> <br /> Eine internationale Fluggesellschaft sucht Sie als Mitarbeiter. <br /> Habe Sie in der Vergangenheit schon als Kundenservice Agent gearbeitet, oder auch schon einige Erfahrung gesammelt im Touristikbereich? Dann sind Sie der richtige Kandidat. <br /> <br /> Our client is a leading European airline that is running its customer service centre in Brno. <br /> Visa will be provided for successful candidates!<br /> <br /> Your Responsibilities:<br /> • Handling telephone calls regarding flight connections and reservations<br /> • Providing services for a variety of different programmes<br /> • Assisting telephone check-ins<br /> • Ticket sales assistance<br /> <br /> Requirements:<br /> • Fluent in German and English<br /> • Solid experience in customer care<br /> • Basic PC knowledge<br /> • Ability to work in a fast-paced and busy environment<br /> <br /> What you get:<br /> • For candidates who need necessary work permits and Visa - the client will help you to get <br /> necessary documents.<br /> • up to 90% discount in Flights to anywhere!<br /> • Attractive Salary + Bonus + Meal Vouchers + Accommodation <br /> • Performance based bonus system<br /> • Work in a multinational team (over 30 nationalities) and dynamic organization<br /> • Possibility to attend future trainings abroad!<br /> • Relocation package provided <br /> <br /> About Brno:<br /> Brno has the perfect opportunity for you based in the heart of the Czech Republic. Not only does the magnificent city of Brno offer you a rich and stimulating cultural extravaganza, it is famed for architectural beauty and a revitalizing nightlife.<br /> <br /> APPLY:<br /> Contact Loren at lorend@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4291491/Fly-with-your-German-to-Czech-Rep-and-work-for-leading-airline
Fly with your German to Czech Rep and work for leading airline! Salary: Attractive + performance bonus
Location: Czech Republic, Praha, Prague
Languages: English, German
Posted: 21st Nov 2014

Wollen Sie mal richtig abheben und durchstarten?<br /> <br /> Eine internationale Fluggesellschaft sucht Sie als Mitarbeiter. <br /> Habe Sie in der Vergangenheit schon als Kundenservice Agent gearbeitet, oder auch schon einige Erfahrung gesammelt im Touristikbereich? Dann sind Sie der richtige Kandidat. <br /> <br /> Our client is a leading European airline that is running its customer service centre in Brno. <br /> Visa will be provided for successful candidates!<br /> <br /> Your Responsibilities:<br /> • Handling telephone calls regarding flight connections and reservations<br /> • Providing services for a variety of different programmes<br /> • Assisting telephone check-ins<br /> • Ticket sales assistance<br /> <br /> Requirements:<br /> • Fluent in German and English<br /> • Solid experience in customer care<br /> • Basic PC knowledge<br /> • Ability to work in a fast-paced and busy environment<br /> <br /> What you get:<br /> • For candidates who need necessary work permits and Visa - the client will help you to get <br /> necessary documents.<br /> • up to 90% discount in Flights to anywhere!<br /> • Attractive Salary + Bonus + Meal Vouchers + Accommodation <br /> • Performance based bonus system<br /> • Work in a multinational team (over 30 nationalities) and dynamic organization<br /> • Possibility to attend future trainings abroad!<br /> • Relocation package provided <br /> <br /> About Brno:<br /> Brno has the perfect opportunity for you based in the heart of the Czech Republic. Not only does the magnificent city of Brno offer you a rich and stimulating cultural extravaganza, it is famed for architectural beauty and a revitalizing nightlife.<br /> <br /> Apply:<br /> <br /> Contact Corbmac on CorbmacM@mgirecruitment.com or +3531 894 3034<br /> <br /> Skype: Corbmac.mgi<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4291471/Fly-with-your-German-to-Czech-Rep-and-work-for-leading-airline
Business Development Executive Salary: £21000 - £24000 per annum + + Bonus
Location: United Kingdom, London, Central London, London
Languages: English, French, German
Posted: 21st Nov 2014

A dynamic international tourism company is currently looking for a Business Development Specialist, who will be in charge of maximising the travel partners' sales volume to their respective clients. The Business Development Specialist will be responsible for the analysis, creation, and implementation of sales and marketing strategies for various travel partner accounts enabling them to steadily increase sales volumes. The Business Development Specialist will also participate in the development of new business opportunities by actively seeking out and qualifying new clients. Lastly, the Business Development Specialist will be a proven salesperson fully capable of meeting demands and hitting targets as set by the company. <br /> <br /> Profile:<br /> . Fluent written and spoken English<br /> . Fluency in another European language is beneficial, but not necessary. French, German, Swedish, Danish, Norwegian would be useful<br /> . Proven Sales (Business Development) experience<br /> . Background in the development and implementation of sales and marketing strategies<br /> . Travel or tourism related sales experience is desirable<br /> . IT literate<br /> . Excellent inter-personal skills<br /> . Flexibility regarding working hours (occasional work during the evening and weekend)<br /> <br /> To apply, please send your CV in Word format to Martina Gregori, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. <br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/4431482/Business-Development-Executive
Travel Sales Consultant with fluent German Salary: £17000 - £35000 per annum + Uncapped Commission (c£35k OTE)
Location: United Kingdom, London, Central London, London
Languages: English, German
Posted: 21st Nov 2014

A dynamic international tourism company is currently looking for German speaking Travel Sales Consultants to liaise with German speaking clients and generate sales. The Travel Sales Consultants will join a successful team in an open, fun and lively environment. A passion for travel, communication, relationship building and sales are key requirements. Daily tasks will include; engaging with existing and potential clients, making outbound calls, demonstrating product and destination knowledge to sell their customers new and exciting travel destinations. The German speaking Travel Sales Consultants will engage with customers and will stay up to date with the latest trends in travel and tourism. The company is offering an uncapped commission structure and the successful candidates will be able to earn a good bonus on top of the basic salary.<br /> <br /> The successful candidates should have experience working in a sales or outbound call environment and should have a passion for sales. This is an excellent chance to join a growing and successful company with great opportunities.<br /> <br /> Profile:<br /> . Fluency in written and spoken German and English<br /> . Experience working as a travel consultant, reservations agent or in a call center, sales or telesales environment<br /> . Proven track record generating sales from inbound and outbound calls<br /> . Computer Literate, experienced using Microsoft Office and CRM Systems<br /> . Attention to detail, Proactive and communicative<br /> . Highly motivated and able to be part of a team<br /> <br /> To apply, please send your CV in Word format to Martina Gregori, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. <br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/4430012/Travel-Sales-Consultant-with-fluent-German
Client Account Manager - Travel Salary: £18000 - £20000 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English
Posted: 21st Nov 2014

A new and exciting opportunity has become available working for an International organisation in Edinburgh City Centre as a Client Account Manager.<br /> <br /> Working within a small team, the purpose of this position is to provide account management and support to a portfolio of third party clients ensuring first class customer service is delivered at all times.<br /> <br /> This role is a full time, permanent position working Monday to Friday from 9-5.30pm with the occasional Saturday. Your key duties will include:<br /> <br /> * Deliver first class customer service to assigned customer accounts<br /> * Ordering of customer stock<br /> * Fulfilling customer orders<br /> * Providing high level support to new clients<br /> * First point of contact for assigned accounts and maintaining their relationship by supporting them build their business<br /> * Resolve logistical issues which may occur<br /> * Constantly review client performance data, and be able to identify opportunities<br /> * Ensure marketing Point of Sales materials are used effectively to identify marketing needs<br /> * Provide regular reports and communicate to senior management<br /> * Ad-hoc duties and projects when required<br /> <br /> To be considered for this very unique opportunity, our client is seeking candidates who offer the following background:<br /> <br /> * Previous work history from the travel / sales industry<br /> * Excellent communication and interpersonal skills<br /> * Confidence to deal with people of all levels<br /> * Strong numeracy and administrative skills<br /> * Ability to prioritise a busy and varied workloads<br /> * A positive and can do approach to work<br /> * Flexible, reliable and a team player<br /> * Understanding of foreign currency<br /> * Naturally enthusiastic, hard working with the drive and passion for customer service<br /> <br /> In return you will rewarded with incentives, great ongoing development and training, opportunity for an international career (if you want it) and benefits]]>
http://www.toplanguagejobs.co.uk/job/3950282/Client-Account-Manager-Travel
Junior Business Travel Consultant - Japanese Speaker Salary: £20K
Location: United Kingdom, London, Central London
Languages: English, Japanese
Posted: 18th Nov 2014

Junior Business Travel Consultant - Japanese Speaker<br /> London <br /> £20K<br /> <br /> Our client, the biggest tour operator based in London, is now looking for a Junior Japanese speaking Business Travel Consultant to join their busy team.<br /> <br /> Key Responsibilities:<br /> <br /> Dealing with corporate customer/PA/Secretary enquiries and aiming to meet their expectations over telephone or via email <br /> Making reservations for air ticket, rail ticket, hotel and arranging visas<br /> Arranging cars/guide/coach for corporate customers/VIP <br /> Issuing air tickets and invoices<br /> Promoting business to existing and new customers <br /> <br /> Person specification:<br /> <br /> Minimum 1 years of experience of Sabre or Galileo <br /> Excellent communication skills with fluent spoken and written English with fluent Japanese<br /> Able to meet tight deadlines <br /> Can work on their own and part of a team <br /> Target orientated<br /> Highly self motivated<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ09991<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4415951/Junior-Business-Travel-Consultant-Japanese-Speaker
Travel Sales Consultant with fluent German Salary: £17000 - £35000 per annum + Uncapped Commission (c£35k OTE)
Location: United Kingdom, London, Central London, London
Languages: English, German
Posted: 21st Nov 2014

A dynamic international tourism company is currently looking for German speaking Travel Sales Consultants to liaise with German speaking clients and generate sales. The Travel Sales Consultants will join a successful team in an open, fun and lively environment. A passion for travel, communication, relationship building and sales are key requirements. Daily tasks will include; engaging with existing and potential clients, making outbound calls, demonstrating product and destination knowledge to sell their customers new and exciting travel destinations. The German speaking Travel Sales Consultants will engage with customers and will stay up to date with the latest trends in travel and tourism. The company is offering an uncapped commission structure and the successful candidates will be able to earn a good bonus on top of the basic salary.<br /> <br /> The successful candidates should have experience working in a sales or outbound call environment and should have a passion for sales. This is an excellent chance to join a growing and successful company with great opportunities.<br /> <br /> Profile<br /> Fluency in written and spoken German and English<br /> Experience working as a travel consultant, reservations agent or in a call center, sales or telesales environment<br /> Proven track record generating sales from inbound and outbound calls<br /> Computer Literate, experienced using Microsoft Office and CRM Systems<br /> Attention to detail, Proactive and communicative<br /> Highly motivated and able to be part of a team<br /> <br /> To apply, please send your CV in Word format to Martina Gregori, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. <br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/4430022/Travel-Sales-Consultant-with-fluent-German
Junior Business Travel Consultant - Japanese Speaker Salary: £20K
Location: United Kingdom, London, Central London
Languages: English, Japanese
Posted: 12th Nov 2014

Junior Business Travel Consultant - Japanese Speaker<br /> London <br /> £20K<br /> <br /> Our client, the biggest tour operator based in London, is now looking for a Junior Japanese speaking Business Travel Consultant to join their busy team.<br /> <br /> Key Responsibilities:<br /> <br /> Dealing with corporate customer/PA/Secretary enquiries and aiming to meet their expectations over telephone or via email <br /> Making reservations for air ticket, rail ticket, hotel and arranging visas<br /> Arranging cars/guide/coach for corporate customers/VIP <br /> Issuing air tickets and invoices<br /> Promoting business to existing and new customers <br /> <br /> Person specification:<br /> <br /> Minimum 1 years of experience of Sabre or Galileo <br /> Excellent communication skills with fluent spoken and written English with fluent Japanese<br /> Able to meet tight deadlines <br /> Can work on their own and part of a team <br /> Target orientated<br /> Highly self motivated<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ09991<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4385482/Junior-Business-Travel-Consultant-Japanese-Speaker
Senior Market Manager / Hotels Manager- Spanish Market (London) Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Spanish
Posted: 17th Nov 2014

Senior Market Manager / Hotels Manager- Spanish Market (London)<br /> <br /> Company:<br /> <br /> This American dotcom, a top 5 player in their industry, operates a global network that includes more than 250,000 partners worldwide. Our client provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers. <br /> <br /> <br /> <br /> Role:<br /> <br /> As Senior Market Manager, your main objective will be to provide exceptional guidance and leadership to ensure the successful account management of our client's partners in Spain. You will enable the team to exceed the acquisition and production expectations that form a key part of their business goals. You will bring a strong analytical acumen, a high level of commercial savvy and the ability to attract, motivate, and coach your team. The ability to establish and develop profitable long term partnerships with both internal and external customers will be a key to the success of the role. <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * Lead a team of market managers in identifying, acquiring and managing successful hotel partnerships<br /> * Implement strategies and promotional activities with partners to enhance productivity and opportunities to maintain a competitive advantage for the company website<br /> * Conduct market research into trends in the industry and market to ensure the competitiveness of client's products<br /> * Develop tools and processes to ensure greater operational efficiencies and sharing of best practices<br /> * Train and inform partners on technologies, tools and model<br /> * Implement tools for the regular tracking, review and reporting of performance of teams in delivering KPIs and targets<br /> * Develop and implement a strategy for the team's business development activities, to monitor and strengthen the productivity of new and established partnerships<br /> * Analyze and feedback on the availability and quality of data, which lead to recommendations for commercial improvements<br /> * Plan a timetable and lead market managers in partner visits according to internal goals, targets and objectives<br /> * Represent the company at relevant trade-shows, workshops and events to promote the company's brand and products<br /> * Develop and own relationships with key decision makers at hotels, technology partners and other relevant partners<br /> <br /> <br /> <br /> Requirements:<br /> <br /> * Proven leadership skills, team leader and team player<br /> * High level of numerical and analytical skills<br /> * Strong interpersonal skills<br /> * Fluent English and Italian<br /> * Proficiency in Microsoft Word, Excel, Outlook and PowerPoint<br /> * Ability to communicate value proposition and recommend solutions to potential partners<br /> * Understanding of the principles of financial metrics associated with ecommerce and online partnerships<br /> * Professional "get it done" attitude and work ethic<br /> * Past success in mentoring and building solutions-focused teams that cater to long term customer relationships<br /> * Attention to detail<br /> * Highly disciplined work habits<br /> * Energetic and driven personality<br /> * Adapts well to and is energized by change<br /> * Creative and Innovative<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * Competitive annual salary<br /> * Medical coverage<br /> * Discounted hotel accommodation; anywhere in the world<br /> * Exposure to travel industry<br /> * Career advancement opportunities<br /> * Work environment: multinational<br /> * Dress code: smart casual<br /> <br /> <br /> <br /> If you are a Spanish and English speaking Senior Market Manager and this role appeals to you we want to hear from you straight away. Send us your CV now.]]>
http://www.toplanguagejobs.co.uk/job/4405321/Senior-Market-Manager-Hotels-Manager-Spanish-Market-London
French Speaking Customer Service Advisor Salary: 7.55 per hour plus monthly language bonus
Location: United Kingdom, North West, Merseyside, Liverpool
Languages: English, French
Posted: 28th Oct 2014

An opportunity to work for a leading provider of Contact Centre services and to be part of the growth and success of this multi-national team. As a fluent / proficient French speaker, with a strong background in customer services and a focus on customer care, you will have the responsibility of handling customer feedback across a number of communication channels. <br /> <br /> <br /> Your responsibilities: <br /> • The handling of complex claims and complaints via written correspondence and over the phone. <br /> • Providing professional, accomplished communication to a wide range of customers, including VIPs. <br /> • Investigating claims background and devising suitable solutions with a high customer focus. <br /> <br /> <br /> <br /> Your profile: <br /> • Have excellent communications skills with particular emphasis on written correspondence. <br /> • Speak French with a fluent/proficient level in addition to English and enjoy working on a multi-national team. <br /> • Ideally have previous working experience in the travel and tourism industry, in a customer care environment. <br /> • Consider it a challenge to positively influence long-term customer satisfaction in your daily work. <br /> • Work independently and in a structured way and are able to take decisions based on your own research findings. <br /> • Are Flexible with regards to working hours, motivated and goal-driven and take on responsibility for your work. <br /> <br /> We are based in Liverpool City Centre. The working pattern is Monday-Friday, 9am-5pm. ]]>
http://www.toplanguagejobs.co.uk/job/4325542/French-Speaking-Customer-Service-Advisor
Customer Consultant with German and English. Visa and Accommodation provided. Apply Here! Salary: ATTRACTIVE + RELOCATION PACKAGE + VISA PROVIDED
Location: Czech Republic, Brno
Languages: English, German
Posted: 22nd Nov 2014

Deutsch sprachig? "Czech" this out.<br /> Brno is a bohemian bustling city growing in the heart of the historic Moravian Czech Republic. Famed for is elegant architecture and authentic Moravian folklore, Brno is a cultural hub waiting to offer you an unlimited cultural indulgence.<br /> Your English and German is required in this thriving metropolis which embraces the old with the new in a unique and unmatched setting.<br /> <br /> Non EU Citizens Welcome: WORKING VISA PROVIDED<br /> <br /> Our client is a leading European airline that is running its customer service centre in Brno. <br /> <br /> For the announced position of Customer Service Consultant - German and English languages on a fluent level are required. Knowledge of additional foreign language is an advantage. But not mandatory.<br /> <br /> Your Responsibilities:<br /> • Handling telephone calls regarding flight connections and reservations<br /> • Providing services for a variety of different programmes<br /> • Assisting telephone check-ins<br /> • Ticket sales assistance<br /> <br /> Requirements:<br /> • Fluent in German and English<br /> • Solid experience in customer care<br /> • Basic PC knowledge<br /> • Ability to work in a fast-paced and busy environment<br /> <br /> What you get:<br /> <br /> • Visa and travel documents provided for non-EU citizens<br /> • Attractive package of airline employee benefits - ticket discounts after 6 months<br /> • Attractive Salary + Bonus + Meal Vouchers + Accommodation (3 months in a Hostel or up to CZK 3500 contribution for the first months’ pay) + flight reimbursement up to CZK 5000 Gross (EUR 180)<br /> • Motivating remuneration and performance based bonus system<br /> • Work in a multinational team (over 30 nationalities) and dynamic organization<br /> • You’ll have the possibility to attend future training abroad.<br /> • Help with relocation to the Czech Republic (accommodation for the first month and coverage of travel expenses for successful candidates)<br /> <br /> If you feel that you possess the relevant attributes and experience to join our dynamic team please contact Ana enclosing a copy of your up to date CV!<br /> <br /> Direct contact number: 00353 1894 3033<br /> anad@mgirecruitment.com<br /> Skype - ana.mgi<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4157592/Customer-Consultant-with-German-and-English.-Visa-and-Accommodation-provided.-Apply-Here
Italian Speaking Customer Service Advisor Salary: 7.55 per hour plus monthly language bonus
Location: United Kingdom, North West, Merseyside, Liverpool
Languages: English, Italian
Posted: 28th Oct 2014

An opportunity to work for a leading provider of Contact Centre services and to be part of the growth and success of this multi-national team. As a fluent / proficient Italian speaker, with a strong background in customer services and a focus on customer care, you will have the responsibility of handling customer feedback across a number of communication channels. <br /> <br /> <br /> Your responsibilities: <br /> • The handling of complex claims and complaints via written correspondence and over the phone. <br /> • Providing professional, accomplished communication to a wide range of customers, including VIPs. <br /> • Investigating claims background and devising suitable solutions with a high customer focus. <br /> <br /> <br /> <br /> Your profile: <br /> • Have excellent communications skills with particular emphasis on written correspondence. <br /> • Speak Italian with a fluent/proficient level in addition to English and enjoy working on a multi-national team. <br /> • Ideally have previous working experience in the travel and tourism industry, in a customer care environment. <br /> • Consider it a challenge to positively influence long-term customer satisfaction in your daily work. <br /> • Work independently and in a structured way and are able to take decisions based on your own research findings. <br /> • Are Flexible with regards to working hours, motivated and goal-driven and take on responsibility for your work. <br /> <br /> We are based in Liverpool City Centre. The working pattern is Monday-Friday, 9am-5pm. ]]>
http://www.toplanguagejobs.co.uk/job/4325522/Italian-Speaking-Customer-Service-Advisor
Did you always dream about working for a European Airline? German required! Salary: Attractive salary + Bonus
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, German
Posted: 22nd Nov 2014

Deutsch sprachig? "Czech" this out.<br /> Brno is a bohemian bustling city growing in the heart of the historic Moravian Czech Republic. Famed for is elegant architecture and authentic Moravian folklore, Brno is a cultural hub waiting to offer you an unlimited cultural indulgence.<br /> Your English and German is required in this thriving metropolis which embraces the old with the new in a unique and unmatched setting.<br /> <br /> Non EU Citizens Welcome: WORKING VISA PROVIDED<br /> <br /> Our client is a leading European airline that is running its customer service centre in Brno. <br /> <br /> For the announced position of Customer Service Consultant - German and English languages on a fluent level are required. Knowledge of additional foreign language is an advantage. But not mandatory.<br /> <br /> Your Responsibilities:<br /> • Handling telephone calls regarding flight connections and reservations<br /> • Providing services for a variety of different programmes<br /> • Assisting telephone check-ins<br /> • Ticket sales assistance<br /> <br /> Requirements:<br /> • Fluent in German and English<br /> • Solid experience in customer care<br /> • Basic PC knowledge<br /> • Ability to work in a fast-paced and busy environment<br /> <br /> What you get:<br /> <br /> • Visa and travel documents provided for non-EU citizens<br /> • Attractive package of airline employee benefits - ticket discounts after 6 months<br /> • Attractive Salary + Bonus + Meal Vouchers + Accommodation (3 months in a Hostel or up to CZK 3500 contribution for the first months’ pay) + flight reimbursement up to CZK 5000 Gross (EUR 180)<br /> • Motivating remuneration and performance based bonus system<br /> • Work in a multinational team (over 30 nationalities) and dynamic organization<br /> • You’ll have the possibility to attend future training abroad.<br /> • Help with relocation to the Czech Republic (accommodation for the first month and coverage of travel expenses for successful candidates)<br /> <br /> If you feel that you possess the relevant attributes and experience to join our dynamic team please contact Gabi enclosing a copy of your up to date CV!<br /> <br /> Send your application to gabig@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4302481/Did-you-always-dream-about-working-for-a-European-Airline-German-required
Work for a famous Airline company, Czech Republic needs German Speakers Salary: Attractive salary + Bonus
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, German
Posted: 22nd Nov 2014

Deutsch sprachig? "Czech" this out.<br /> Brno is a bohemian bustling city growing in the heart of the historic Moravian Czech Republic. Famed for is elegant architecture and authentic Moravian folklore, Brno is a cultural hub waiting to offer you an unlimited cultural indulgence.<br /> Your English and German is required in this thriving metropolis which embraces the old with the new in a unique and unmatched setting.<br /> <br /> Non EU Citizens Welcome: WORKING VISA PROVIDED<br /> <br /> Our client is a leading European airline that is running its customer service centre in Brno. <br /> <br /> For the announced position of Customer Service Consultant - German and English languages on a fluent level are required. Knowledge of additional foreign language is an advantage. But not mandatory.<br /> <br /> Your Responsibilities:<br /> • Handling telephone calls regarding flight connections and reservations<br /> • Providing services for a variety of different programmes<br /> • Assisting telephone check-ins<br /> • Ticket sales assistance<br /> <br /> Requirements:<br /> • Fluent in German and English<br /> • Solid experience in customer care<br /> • Basic PC knowledge<br /> • Ability to work in a fast-paced and busy environment<br /> <br /> What you get:<br /> <br /> • Visa and travel documents provided for non-EU citizens<br /> • Attractive package of airline employee benefits - ticket discounts after 6 months<br /> • Attractive Salary + Bonus + Meal Vouchers + Accommodation (3 months in a Hostel or up to CZK 3500 contribution for the first months’ pay) + flight reimbursement up to CZK 5000 Gross (EUR 180)<br /> • Motivating remuneration and performance based bonus system<br /> • Work in a multinational team (over 30 nationalities) and dynamic organization<br /> • You’ll have the possibility to attend future training abroad.<br /> • Help with relocation to the Czech Republic (accommodation for the first month and coverage of travel expenses for successful candidates)<br /> <br /> If you feel that you possess the relevant attributes and experience to join our dynamic team please contact Ana enclosing a copy of your up to date CV!<br /> <br /> Direct contact number: 00353 1894 3033<br /> anad@mgirecruitment.com<br /> Skype - ana.mgi<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4302471/Work-for-a-famous-Airline-company-Czech-Republic-needs-German-Speakers
Czech into your new career in Brno and land into a great position! Visa provided. Salary: Attractive Salary + Relocation Package + Working Visa
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, German
Posted: 22nd Nov 2014

Deutsch sprachig? Czech this out.<br /> <br /> Brno is a bohemian bustling city growing in the heart of the historic Moravian Czech Republic. Famed for is elegant architecture and authentic Moravian folklore, Brno is a cultural hub waiting to offer you an unlimited cultural indulgence.<br /> <br /> Your English and German is required in this thriving metropolis which embraces the old with the new in a unique and unmatched setting.<br /> <br /> Our client is a leading European airline that is running its customer service centre in Brno. <br /> <br /> For the announced position of Customer Service Consultant - German and English languages on fluent level are required. Knowledge of additional foreign language is an advantage.<br /> <br /> <br /> Your Responsibilities:<br /> <br /> • Handling telephone calls regarding flight connections and reservations<br /> • Providing services for a variety of different programmes<br /> • Assisting telephone check-ins<br /> • Ticket sales assistance<br /> <br /> <br /> Requirements:<br /> <br /> • Fluent in German and English<br /> • Solid experience in customer care<br /> • Basic PC knowledge<br /> • Ability to work in a fast-paced and busy environment<br /> <br /> <br /> What you get:<br /> <br /> • For candidates who need necessary work permits and Visa - the client can help you to get<br /> necessary documents.<br /> • Attractive package of airline employee benefits - ticket discounts after 6 months<br /> • Attractive Salary + Bonus + Meal Vouchers + Accommodation (3 months in a Hostel or up to CZK<br /> 3500 contribution for the first months’ pay) + flight reimbursement up to CZK 5000 Gross (EUR<br /> 180)<br /> • Motivating remuneration and performance based bonus system<br /> • Work in a multinational team (over 30 nationalities) and dynamic organization<br /> • You’ll have the possibility to attend future trainings abroad.<br /> • Help with relocation to the Czech Republic (accommodation for the first month and coverage of<br /> travel expenses for successful candidates)<br /> <br /> <br /> <br /> Apply:<br /> <br /> If you are interested in this position, please send your CV to Gabi at gabig@mgirecruitment.com<br /> <br /> Good luck!<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4079392/Czech-into-your-new-career-in-Brno-and-land-into-a-great-position-Visa-provided.
Multilingual New Business Executive – Sales Salary: French Speaking New Business Executive – Sales
Location: United Kingdom, South East, Berkshire
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish
Posted: 19th Nov 2014

Vesperience- The Experience Company is an ambitious start-up, offering custom-designed and exclusive experience events in the UK for high net worth individuals. We represent the Britain only a selected few have access to: from supercar tours of the British countryside, stadium tours with football legends to flying with former Red Arrow pilots… now we are looking for a maverick New Business Executive to present unforgettable events in the eyeline of our global clients.<br /> <br /> THE ROLE IN A NUTSHELL<br /> We’re looking for two new team members to join our dynamic sales team. Your role will be building upscale travel agency clients world - wide to promote our exclusive and industry-leading experiences. Being a pro-active, sales oriented person with previous experience in a target driven sales environment is a must.<br /> <br /> SOME SPECIFICS<br /> The people joining our sales team will play a key role in the rapid growth of our revenues. Following the strategy set by the Managing Director, you will be reaching out to our target clients via telephone, email and meetings. You will explain the details and benefits of each of our experiences and tailor each set of experiences according to the interests and culture of each country. Once a client is live and ready to sell, you will then be responsible for generating revenues from the account moving forward.<br /> <br /> WHAT WE WILL BE LOOKING FOR:<br /> <br /> The basics:<br /> •Previous B2B sales experience<br /> •Confident in developing relationships over the phone and in person<br /> •Excellent sales skills with a friendly approach<br /> •Comfortable cold calling potential hotel suppliers/partners<br /> •The ability to absorb information quickly<br /> •Confident with new technology<br /> •Used to working with aggressive sales targets in a positive collaborating atmosphere<br /> •Excellent MS office skills, especially Excel and Powerpoint<br /> •Strong academic background with excellent written and verbal communication skills<br /> •Organised, hard working and enthusiastic<br /> <br /> The soft stuff:<br /> •A passion for excellence<br /> •Self - motivated, uses initiative and problem solver<br /> •Work to tight deadlines with a can-do attitude<br /> •Willingness to go beyond the call of duty to get the job done<br /> •Good sense of humour with an outgoing personality<br /> <br /> NEXT STEPS<br /> If you think you are the right person for the job, then we want to hear from you now.]]>
http://www.toplanguagejobs.co.uk/job/4278401/Multilingual-New-Business-Executive-%E2%80%93-Sales
Multilingual Graduate Business Support Executive - Mavericks Only! Salary: £23,000 + Bonus + promotion opportunity after one year
Location: United Kingdom, South East, Berkshire
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish
Posted: 19th Nov 2014

Vesperience - The Experience Company, is an ambitious start-up, offering custom-designed and exclusive experience events in the UK for high net worth individuals. We represent the Britain only a selected few have access to: from supercar tours of the British countryside, stadium tours with football legends to flying with former Red Arrow pilots… now we are looking for a maverick Multilingual Business Support Executive to research and co –ordinate unforgettable events for our global clients.<br /> <br /> Is this job for me? A big YES if you:<br /> <br /> · Want to be the person who you want to be in 10 years, NOW<br /> · Say what you think, do what you say<br /> · Always deliver first time, on-time, every time<br /> · Have the tools to bring people around to your way of thinking<br /> · Ask smarter questions to get better responses<br /> · Can effectively communicate & negotiate with colleagues, customers and global brands<br /> <br /> As a modern, non-stuffy "entrepreneurial" cultured company we're not for everyone. If you share our values please show us some personality in your covering note!<br /> <br /> N.B. Only 1 in 10 pass our initial telephone chat designed to unearth the real you. We already know you are a self-motivated team player with bags of potential so forget about the standard dull interview questions. We're looking for a person with a voice and conviction so be prepared!<br /> <br /> Ok, what we do...<br /> <br /> We design and deliver ‘money can’t buy experiences’ for luxury travel agencies based around the world. They then offer these out to high net worth individuals.<br /> <br /> What you'll be doing...<br /> <br /> We are looking for a talented, proactive and driven Business Support Executive that can handle the unexpected. You will be researching new experience ideas, securing space in upscale hotels and iconic venues and liaising with clients by telephone and email. If successful, after 1 year there is a possibility of being promoted to a Key Account Manager position.<br /> <br /> About you:<br /> <br /> · A keen interest in business and achieving results!<br /> · Excellent academic record of achievement<br /> · Excellent organisational and time management skills<br /> · A smart and professional business manner<br /> · A first- class customer care ethos<br /> · Natural problem-solving skills<br /> · High stamina to effectively operate in a fast environment<br /> · Strong eye for detail<br /> · A keen interest in overseas travel<br /> <br /> You will benefit from:<br /> <br /> · An open environment with weekly coaching to hone your skills further<br /> · Annual salary review<br /> · Discounts in luxury hotels<br /> · Discounts in leisure attractions including London theatre productions<br /> · Excellent scope for personal development<br /> <br /> European languages, especially French, German, Italian or Spanish desirable but not critical.<br /> <br /> If this sounds like you, the ball’s in your court - Don't forget your fun packed personality fuelled covering note – we’re waiting to hear from you ]]>
http://www.toplanguagejobs.co.uk/job/4278391/Multilingual-Graduate-Business-Support-Executive-Mavericks-Only
Freesale Executive - Russian Speaker Salary: £18,000
Location: United Kingdom, London, Central London
Languages: English, Russian
Posted: 19th Nov 2014

Freesale Executive - Russian Speaker<br /> London<br /> £18K<br /> Start date - ASAP<br /> <br /> One of the biggest UK tour operators based in London is now looking for a Russian speaking Freesale Executive to join their team.<br /> <br /> Key responsibilities:<br /> <br /> Ensuring you have availability at all of contracted hotels (mainly by telephone)<br /> Negotiating specials / promotions where hotels have rooms for sale<br /> Maintaining a database of availability and regular communication with contractor to ensure you have the right rooms at the right prices<br /> Monitor the sales of new and existing hotels <br /> Coordinate and prepare regular statistics<br /> Freesale trips to hotels / cities to discuss deals / availability face to face<br /> Assisting the rest of the freesale team with close-outs or issues arising from freesale use with partner hotels<br /> Working closely with customer service to ensure all freesale bookings are honoured by the hotels<br /> <br /> We are looking for a person who has very good administration skills, can organize themselves very well, is a real team player but who can also work on their own initiative, good with deadlines, good communication skills, negotiation experience is an advantage, the requested language skills above are very important and native speakers are preferred.<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ09994<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4422892/Freesale-Executive-Russian-Speaker
Hotel Reservations Clerk - Italian speaker Salary: £19K+
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 19th Nov 2014

Hotel Reservations Clerk - Italian speaker<br /> London<br /> £19K<br /> <br /> Our client, the biggest tour operator based in London, is now looking for an Italian speaking Hotel Reservations Clerk to join their team.<br /> <br /> Key responsibilities:<br /> <br /> Responsible for UK group hotel reservations<br /> Receiving hotel requests on a daily basis from sales offices in Japan, Hong Kong and London via in-house computer system and prioritise the work load according to deadlines, arrival dates etc<br /> Contacting hotels according to the sales requirements either by e-mail, fax or telephone to make a reservation<br /> Inputting and checking rates onto the in-house computer system and negotiating other conditions such as cancellation policies, rooms decrease and upgrades<br /> Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required<br /> Dealing with amendments and cancellations<br /> <br /> Person specification:<br /> <br /> A person with experience in the travel industry or equivalent<br /> Previous Group Reservations experioence essential<br /> Fluency in English plus Italian language!<br /> Friendly and efficient telephone manner<br /> A sound knowledge of European geography and currencies<br /> Professional with excellent interpersonal skills<br /> Good keyboard skills and experience of using Microsoft Office applications<br /> Ability to work on their own or as part of a team<br /> Professional with excellent interpersonal skills<br /> <br /> Working conditions:<br /> <br /> Occasionally work as part of a Saturday team rota and deal with urgent requests, fax and email checking/distribution and any other emergency that might arise<br /> Attractive package with complimentary on site fitness centre and swimming pool<br /> Modern offices in a central location near to Mansion House and Bank underground station<br /> Working as part of a diverse team<br /> <br /> Company benefits:<br /> <br /> Competitive salary<br /> Discretionary bonus<br /> Flexi-time working hours (based on 7 hours and 30 minutes per day) from Monday to Friday with a core time of 11:00 - 15:00 hours and 1 hour for lunch<br /> Paid holiday of 20 days from the first complete calendar year worked and then increasing by 1 day a year to a maximum of 26 days<br /> Group Personal Pension Plan<br /> Interest free season ticket loan available after trial period and repayable over one year<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ09953i]]>
http://www.toplanguagejobs.co.uk/job/4418602/Hotel-Reservations-Clerk-Italian-speaker
Hotel Reservations Clerk - German speaker Salary: £19K
Location: United Kingdom, London, Central London
Languages: English, German
Posted: 19th Nov 2014

Hotel Reservations Clerk - German speaker<br /> London<br /> £19K<br /> <br /> Our client, the biggest tour operator based in London, is now looking for a German speaking Hotel Reservations Clerk to join their team.<br /> <br /> Key responsibilities:<br /> <br /> Responsible for UK group hotel reservations<br /> Receiving hotel requests on a daily basis from sales offices in Japan, Hong Kong and London via in-house computer system and prioritise the work load according to deadlines, arrival dates etc<br /> Contacting hotels according to the sales requirements either by e-mail, fax or telephone to make a reservation<br /> Inputting and checking rates onto the in-house computer system and negotiating other conditions such as cancellation policies, rooms decrease and upgrades<br /> Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required<br /> Dealing with amendments and cancellations<br /> <br /> Person specification:<br /> <br /> A person with experience in the travel industry or equivalent<br /> Previous Group Reservations experioence essential<br /> Fluency in English plus German language!<br /> Friendly and efficient telephone manner<br /> A sound knowledge of European geography and currencies<br /> Professional with excellent interpersonal skills<br /> Good keyboard skills and experience of using Microsoft Office applications<br /> Ability to work on their own or as part of a team<br /> Professional with excellent interpersonal skills<br /> <br /> Working conditions:<br /> <br /> Occasionally work as part of a Saturday team rota and deal with urgent requests, fax and email checking/distribution and any other emergency that might arise<br /> Attractive package with complimentary on site fitness centre and swimming pool<br /> Modern offices in a central location near to Mansion House and Bank underground station<br /> Working as part of a diverse team<br /> <br /> Company benefits:<br /> <br /> Competitive salary<br /> Discretionary bonus<br /> Flexi-time working hours (based on 7 hours and 30 minutes per day) from Monday to Friday with a core time of 11:00 - 15:00 hours and 1 hour for lunch<br /> Paid holiday of 20 days from the first complete calendar year worked and then increasing by 1 day a year to a maximum of 26 days<br /> Group Personal Pension Plan<br /> Interest free season ticket loan available after trial period and repayable over one year<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ09953g]]>
http://www.toplanguagejobs.co.uk/job/4418442/Hotel-Reservations-Clerk-German-speaker
Mutlilingual Experience Creator - Manager Salary: £30,000 (negotiable based on experience) + Bonus
Location: United Kingdom, South East, Berkshire, Windsor
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish
Posted: 19th Nov 2014

Vesperience- The Experience Company is an ambitious start-up, offering exclusive experience events in the UK for high net worth individuals around the world. We represent the Britain only a selected few have access to: from supercar tours of the British countryside, stadium tours with premiership football legends to flying with former Red Arrow pilots… now we are looking for a maverick Multilingual Experience Creator - Manager to research, persuade and negotiate unforgettable events for our global clients.<br /> <br /> THE ROLE IN A NUTSHELL<br /> We’re looking for a creative and dynamic person to lead the development of ‘money can’t buy’ experiences. Your role will be to magic up dream experiences that have never been offered before yet are realistic to deliver to high net worth experience seekers.<br /> <br /> SOME SPECIFICS<br /> This position is key to the reputation and revenue growth of our business. You will be presenting these ideas directly to our agency partners. You will be instrumental in setting the strategy with the Managing Director, and communicate these innovative ideas via telephone, email online and meetings. You will explain the details benefits of each of our experiences and tailor each set of experiences according to the interests and culture of each country. Once a client is live and ready to sell, you will then be responsible for generating revenues from the account moving forward.<br /> <br /> WHAT WE WILL BE LOOKING FOR:<br /> <br /> The basics:<br /> •Previous B2B marketing experience<br /> •Confident in developing international relationships over the phone and in person<br /> •Excellent sales skills with a friendly approach<br /> •Comfortable cold calling potential hotel suppliers/experience partners and selling them the benefits of working with us<br /> •The ability to make judgements and assess opportunities quickly<br /> •Confident with new technology including updating our soon to be delivered website<br /> •Used to working with aggressive sales targets in a positive collaborating atmosphere<br /> •Excellent MS office skills, especially Excel and Powerpoint<br /> •Strong academic background with excellent written and verbal communication skills<br /> •Organised, hard working and enthusiastic<br /> <br /> The soft stuff:<br /> •A passion for excellence and innovation<br /> •Self - motivated, uses initiative and problem solver<br /> •Work to tight deadlines with a can-do attitude<br /> •Willingness to go beyond the call of duty to get the job done<br /> •Good sense of humour with an outgoing personality<br /> <br /> NEXT STEPS<br /> If you think you are the right person for the job, then we want to hear from you now.]]>
http://www.toplanguagejobs.co.uk/job/4278371/Mutlilingual-Experience-Creator-Manager
Japanese Speaking Ticketing Consultant Salary: £20000 plus benefits
Location: United Kingdom, London, Central London, London
Languages: English, Japanese
Posted: 22nd Nov 2014

Title: Japanese Speaking Ticketing Consultant<br /> Type: Full time, Permanent<br /> Salary: £20K+ benefit<br /> Location: London<br /> Start date: ASAP<br /> Standard Working hours: Mon-Fri, 9:00 - 17:30<br /> <br /> Japanese travel company based in Central London requires a JAPANESE SPEAKING TICKETING CONSULTANT to join their team.<br /> <br /> Key responsibilities:<br /> - Handle passengers who come in to the Ticket Office for re-routing of tickets<br /> - Issue Award tickets for Frequent Flyer programme passengers<br /> - Accept personal requests from passengers<br /> - Handle reconfirmations, re-booking <br /> - Issuing barter agreement orders, tickets and PTAs requested against them and maintaining records for supervisor to make monthly reports.<br /> - Calculate fares when requested by phone, fax or by Galileo Queue <br /> - Answer any queries received by phone from other departments<br /> <br /> Skills: <br /> - Expeerince in Galileo or other reservation systems' experience is a must.<br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. <br /> <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4386141/Japanese-Speaking-Ticketing-Consultant
Multilingual Customer Experience Co -ordinator Salary: info@vesperience.com
Location: United Kingdom, South East, Berkshire, Windsor
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish
Posted: 19th Nov 2014

Vesperience- The Experience Company is an ambitious start-up, offering custom-designed and exclusive experience events in the UK for high net worth individuals. We represent the Britain only a selected few have access to: from supercar tours of the British countryside, stadium tours with football legends to flying with former Red Arrow pilots… now we are looking for a Multilingual Customer Experience Co -ordinator to support our Operations Manager in delivering these unforgettable events for our global clients.<br /> <br /> THE ROLE IN A NUTSHELL<br /> <br /> We love our agency partners and we’re looking for someone who can support them every day in ensuring their high net worth customers have the ultimate and memorable life experience.<br /> <br /> If you’re passionate about money can’t buy tour experiences and most importantly get a kick out of doing what it takes to make people happy, then this role could be perfect for you. Join our outstanding Customer Support team and you’ll help us deliver the beyond world-class end customer experience we strive for. Our customers are booking money can’t buy experiences and want to be looked after in every way. Your role will be to ensure their ‘pampering’ begins from the moment they get in touch; guaranteeing consistently high standards and a friendly, professional approach so that the customer’s journey with us is seamless. We believe the best performing team members need a little thank you too, so an experience or two is part of their package.<br /> <br /> SOME SPECIFICS<br /> Our Customer Experience team is operational Monday to Saturday between 8.30am and 6.30 pm. We need someone full time (40 hours per week) working five days a week and one Saturday for half a day per month as part of the team’s rolling rota.<br /> <br /> Your main responsibilities will include:<br /> <br /> •Delivering a fast, efficient response to customers via email and telephone<br /> •Providing help and support to customer queries and processing bookings<br /> •Liaising with both customers and venues, problem solving and resolving customer issues<br /> •Co-ordinating closely with the Account Management teams<br /> •Keeping up to date with all products and services<br /> <br /> The ideal candidate will be completely customer focused at all times and committed to working effectively within a close team.<br /> <br /> WHO YOU WOULD BE WORKING WITH<br /> <br /> The successful candidate will be the first touch point with customers and the voice of the company and as such will:<br /> •Report directly to the Operations Manager<br /> •Work closely within a small team of co -ordinators<br /> •Work directly with our experienced Account Management team<br /> •Communicate with venues and suppliers<br /> <br /> WHAT WE WILL BE LOOKING FOR:<br /> The basics:<br /> •Minimum one year’s experience working in a customer service environment<br /> •Great problem solving skills with proven ability to resolve customer complaints<br /> •Excellent verbal communication and call handling skills<br /> •Strong communication and presentation skills<br /> •Excellent computer skills; confident with data entry, technology and online navigation<br /> •Excellent written and verbal English skills<br /> •Highly organised with attention to detail<br /> •Ability to multi task in a fast paced environment<br /> •Working on own initiative as well as proactively within a team<br /> <br /> The soft stuff:<br /> •Energetic, enthusiastic and positive<br /> •The ability to empathise with high net worth customers and to process feedback positively<br /> •A genuine passion for the experiential travel industry<br /> •Working to tight deadlines to ensure daily tasks are completed, with a can-do attitude<br /> •Willingness to go beyond the call of duty to get the job done<br /> <br /> NEXT STEPS<br /> If you think you are the right person for the job, then we want to hear from you]]>
http://www.toplanguagejobs.co.uk/job/4278361/Multilingual-Customer-Experience-Co-ordinator
Senior Market Manager / Hotels Manager- Spanish Market (London) Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Spanish
Posted: 13th Nov 2014

Senior Market Manager / Hotels Manager- Spanish Market (London)<br /> <br /> Company:<br /> <br /> This American dotcom, a top 5 player in their industry, operates a global network that includes more than 250,000 partners worldwide. Our client provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers. <br /> <br /> <br /> <br /> Role:<br /> <br /> As Senior Market Manager, your main objective will be to provide exceptional guidance and leadership to ensure the successful account management of our client's partners in Spain. You will enable the team to exceed the acquisition and production expectations that form a key part of their business goals. You will bring a strong analytical acumen, a high level of commercial savvy and the ability to attract, motivate, and coach your team. The ability to establish and develop profitable long term partnerships with both internal and external customers will be a key to the success of the role. <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * Lead a team of market managers in identifying, acquiring and managing successful hotel partnerships<br /> * Implement strategies and promotional activities with partners to enhance productivity and opportunities to maintain a competitive advantage for the company website<br /> * Conduct market research into trends in the industry and market to ensure the competitiveness of client's products<br /> * Develop tools and processes to ensure greater operational efficiencies and sharing of best practices<br /> * Train and inform partners on technologies, tools and model<br /> * Implement tools for the regular tracking, review and reporting of performance of teams in delivering KPIs and targets<br /> * Develop and implement a strategy for the team's business development activities, to monitor and strengthen the productivity of new and established partnerships<br /> * Analyze and feedback on the availability and quality of data, which lead to recommendations for commercial improvements<br /> * Plan a timetable and lead market managers in partner visits according to internal goals, targets and objectives<br /> * Represent the company at relevant trade-shows, workshops and events to promote the company's brand and products<br /> * Develop and own relationships with key decision makers at hotels, technology partners and other relevant partners<br /> <br /> <br /> <br /> Requirements:<br /> <br /> * Proven leadership skills, team leader and team player<br /> * High level of numerical and analytical skills<br /> * Strong interpersonal skills<br /> * Fluent English and Italian<br /> * Proficiency in Microsoft Word, Excel, Outlook and PowerPoint<br /> * Ability to communicate value proposition and recommend solutions to potential partners<br /> * Understanding of the principles of financial metrics associated with ecommerce and online partnerships<br /> * Professional "get it done" attitude and work ethic<br /> * Past success in mentoring and building solutions-focused teams that cater to long term customer relationships<br /> * Attention to detail<br /> * Highly disciplined work habits<br /> * Energetic and driven personality<br /> * Adapts well to and is energized by change<br /> * Creative and Innovative<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * Competitive annual salary<br /> * Medical coverage<br /> * Discounted hotel accommodation; anywhere in the world<br /> * Exposure to travel industry<br /> * Career advancement opportunities<br /> * Work environment: multinational<br /> * Dress code: smart casual<br /> <br /> <br /> <br /> If you are a Spanish and English speaking Senior Market Manager and this role appeals to you we want to hear from you straight away. Send us your CV now.]]>
http://www.toplanguagejobs.co.uk/job/4270151/Senior-Market-Manager-Hotels-Manager-Spanish-Market-London
Do you speak German?Apply now for Team Leader position in Czech Republic Salary: Attractive Salary + Benefit + Full Relocation package + Accommodation
Location: Czech Republic, Brno
Languages: English, German
Posted: 22nd Nov 2014

Our client is a leading European airline that is running its customer service centre in Brno. They are looking for new team members for the constant growing business.<br /> <br /> For the announced position of Customer Service Consultant - German and English languages on fluent level are required. Knowledge of additional foreign language is an advantage.<br /> <br /> The interview process will be done by Skype and phone for candidates that are outside Czech Republic.<br /> <br /> Salary: Attractive Salary + Bonus + Meal Vouchers + Accommodation (3 months in a Hostel or up to CZK 3500 contribution for the first months’ pay) + flight reimbursement up to CZK 5000 Gross (EUR 180)<br /> <br /> <br /> <br /> JOB DESCRIPTION:<br /> <br /> Customer Service Consultant is handling telephone calls regarding flight connections, flight reservations, providing services in the area of bonus frequent flyer programs, telephone check-in, sale of tickets and a lot more. For the communication with customers is mostly used the German language, partly is used also English language.<br /> <br /> <br /> <br /> POSITION REQUIREMENTS:<br /> <br /> FLUENT KNOWLEDGE OF BOTH GERMAN AND ENGLISH LANGUAGES IS A MUST<br /> Additional foreign language is an advantage<br /> Good communication skills<br /> Basic knowledge of PCs<br /> Flexibility to work in shifts<br /> Stress tolerant<br /> At least high school education<br /> <br /> <br /> WORKING BENEFITS:<br /> <br /> Attractive package of airline employee benefits - ticket discounts after 6 months<br /> Motivating remuneration and performance based bonus system<br /> Work in a multinational team (over 30 nationalities) and dynamic organization<br /> You’ll have the possibility to attend future trainings abroad<br /> Help with relocation to the Czech Republic (accommodation for the first month and coverage of travel expenses for successful candidates)<br /> <br /> <br /> OTHER INFO:<br /> <br /> The work place is in Brno, Czech Republic.<br /> <br /> For candidates who need necessary work permits and Visa - the client can help you to get necessary documents.<br /> <br /> <br /> <br /> Feel free to contact me by the phone for further information by Skype - ana.mgi or Landline: 00353 1894 3033<br /> ]]>
http://www.toplanguagejobs.co.uk/job/3945822/Do-you-speak-German-Apply-now-for-Team-Leader-position-in-Czech-Republic