Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Sailing Instructor (M/F) Salary:  
Location: Africa
Languages: English
Posted: 27th Jun 2016

Established in 1950, Club Med was the first one to offer all-inclusive holidays. It has been constantly innovating over the last 60 years to become a reference within the travel industry with over 80 villages around the world and a cruise sailing ship, the Club Med2. Club Med offers now to its clients a new way of experiencing vacations in its upscale friendly and multicultural villages. <br /> Its success comes from its commitment to satisfy its clients and make them happy.<br /> To achieve this goal Club Med relies on the hard work and expertise of its staff, the G.Os( "Gentils Organisateurs", French for Kind Organisers). <br /> By working at Club Med you can make the most of your professional and personalabilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.<br /> <br /> Missions<br /> * Teaching group or individual classes, from beginner to competition level<br /> * Ensuring the safety of children and adults by informing them about navigation areas<br /> * Garanteeing the service quality and the activity promotion within the village<br /> * Garanteeing the respect of Club Med's hygiene and safety conditions, as well as the maintenance of Club Med property<br /> <br /> Temporary local G.O contract consistent with the host Country law. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group. Disclosure and Barring Service (DBS) check required (payable by applicant)<br /> <br /> Location : Europe &amp; Africa<br /> <br /> Profiles<br /> * Availability and international mobility from 5 to 8 months minimum<br /> * Sailing instructor qualification or similar certification preferred <br /> * RYA powerboat level 2 certificate<br /> * Experience in this position mandatory<br /> * Fluent French mandatory, other foreign languages a plus<br /> <br /> Assets<br /> * Professional<br /> * Responsible<br /> * Enthusiastic<br /> * Available<br /> * Educational]]>
http://www.toplanguagejobs.co.uk/job/6950312/Sailing-Instructor-M-F
Sales Assistant (M/F) Salary: &nbsp;
Location: Africa
Languages: English, French
Posted: 27th Jun 2016

Established in 1950, Club Med was the first one to offer all-inclusive holidays. It has been constantly innovating over the last 60 years to become a reference within the travel industry with over 80 villages around the world and a cruise sailing ship, the Club Med2. Club Med offers now to its clients a new way of experiencing vacations in its upscale friendly and multicultural villages. <br /> Its success comes from its commitment to satisfy its clients and make them happy.<br /> To achieve this goal Club Med relies on the hard work and expertise of its staff, the G.Os( "Gentils Organisateurs", French for Kind Organisers). <br /> By working at Club Med you can make the most of your professional and personalabilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.<br /> <br /> Missions<br /> * Welcoming, advising and selling products matching our clients' needs and expectations.<br /> * Use the till.<br /> * Sales management (stocking and maintaining) according to Club Med's standards and merchandising procedures. <br /> * Promote and host business actions.<br /> * Respect Club Med's hygiene and safety rules and its holdings.<br /> <br /> <br /> <br /> <br /> <br /> <br /> Temporary local G.O contract consistent with the host Country law. Accommodation and meals provided by Club Med. Possibility to advance to a position as Club Med Boutique Manager. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group. Disclosure and Barring Service (DBS) check required (payable by applicant)<br /> <br /> Location : Europe &amp; Africa<br /> <br /> Profiles<br /> * Availability and international mobility from 3 to 8 months minimum.<br /> * Sales NVQ level 2/3 or similar certification.<br /> * Knowledge of retail, stock management and/or restocking. <br /> * Comfortable with an upmarket and international clientele.<br /> * Fluent French mandatory and other foreign language is a plus.<br /> <br /> Assets<br /> * Results-oriented approach<br /> * Energetic<br /> * Analytical mind<br /> * Strong customer service<br /> * Interpersonal skills]]>
http://www.toplanguagejobs.co.uk/job/6690152/Sales-Assistant-M-F
Freelance Vietnamese Interpreter - Derby Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Derby
Languages: English, Vietnamese
Posted: 15th Jun 2016

DA Languages are looking for Interpreters to work in and around the Derby area.<br /> <br /> Are you looking for a job that is as flexible as you are?<br /> <br /> Are you someone who is fluent in both English and Vietnamese?<br /> <br /> DA Languages are a well established Language Service Provider based in the Northwest with a database of over 11,000 mother tongue interpreters and we are looking to expand this. We provide interpreters in a number of situations such as hospital appointments, family planning, social home visits and police arrests.<br /> <br /> If you are interested in joining us please contact our recruitment team via email at recruitment@dalanguages.co.uk]]>
http://www.toplanguagejobs.co.uk/job/5665232/Freelance-Vietnamese-Interpreter-Derby
Freelance Latvian Interpreter - Derby Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Derby
Languages: English, Latvian
Posted: 15th Jun 2016

DA Languages are looking for Interpreters to work in and around the Derby area.<br /> <br /> Are you looking for a job that is as flexible as you are?<br /> <br /> Are you someone who is fluent in both English and Latvian?<br /> <br /> DA Languages are a well established Language Service Provider based in the Northwest with a database of over 11,000 mother tongue interpreters and we are looking to expand this. We provide interpreters in a number of situations such as hospital appointments, family planning, social home visits and police arrests.<br /> <br /> If you are interested in joining us please contact our recruitment team via email at recruitment@dalanguages.co.uk]]>
http://www.toplanguagejobs.co.uk/job/5665102/Freelance-Latvian-Interpreter-Derby
Tourism Ireland - German Speaking Salary: £14,435 per annum gross
Location: United Kingdom, Northern Ireland, Belfast, BT1
Languages: English, German
Posted: 24th Jun 2016

Hours of work:<br /> 40 Hours per week on a rotational shift pattern from Monday to Friday 8am – 11pm and Saturday 9:30am – 8pm. Your operational hours may be subject to change due to operational requirements.<br /> <br /> Salary: <br /> £7.20/hour (equivalent to annual salary of £14,976 per annum gross) taxes to be deducted. <br /> <br /> Benefits:<br /> • Bright, modern and exciting place to work with excellent staff facilities <br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony <br /> • Free cakes and fruit on a Friday <br /> • Pension Scheme<br /> • Team and Concentrix events<br /> <br /> Relocation packages available.<br /> <br /> CONCENTRIX: About us<br /> A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. <br /> <br /> Based in 24 countries with a staff of more than 54,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/6276352/Tourism-Ireland-German-Speaking
Freelance Somali Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Somali
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Somali freelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Somali. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5664982/Freelance-Somali-Interpreter-Nottingham
Spa Therapist / Beautician (M/F) Salary: &nbsp;
Location: Africa
Languages: English, French
Posted: 27th Jun 2016

Established in 1950, Club Med was the first one to offer all-inclusive holidays. It has been constantly innovating over the last 60 years to become a reference within the travel industry with over 80 villages around the world and a cruise sailing ship, the Club Med2. Club Med offers now to its clients a new way of experiencing vacations in its upscale friendly and multicultural villages. <br /> Its success comes from its commitment to satisfy its clients and make them happy.<br /> To achieve this goal Club Med relies on the hard work and expertise of its staff, the G.Os( "Gentils Organisateurs", French for Kind Organisers). <br /> By working at Club Med you can make the most of your professional and personalabilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.<br /> <br /> * Welcoming clients and managing the spa treatments planning<br /> * Offering various types of treatments (californian, ayurvedic, hot stones, balinese...) according to the protocols of Club Med's partner brands<br /> * Ensuring the promotion, advice and sale of the services and personal care products in order to increase the spa's turnover<br /> * Collaboration with various services of the village (laundry, bar, restaurant…)<br /> * Guaranteeing the respect of Club Med's hygiene and safety conditions, as well as the maintenance of Club Med property<br /> <br /> Temporary local G.O contract consistent with the host Country law. Rewarding Salary (fix variable). Attractive carrier plan thanks to training sessions recognized by top of the range spa and beauty brands such as Cinq Mondes, Carita, Decléor, L'Occitane or Payot. Accomodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.<br /> <br /> Localisation : Europe / Africa<br /> <br /> * Availability and international mobility from 3 to 8 months<br /> * Beautician/Cosmetician certification mandatory<br /> * Working experience required<br /> * Good knowledge of different kinds of treatments, especially for the body and relaxation<br /> * Basic knowledge of French or knowledge of another foreign language<br /> <br /> Atouts<br /> * Dynamic<br /> * Performance oriented<br /> * Available<br /> * Good inter-personal skills<br /> * Eye for detail]]>
http://www.toplanguagejobs.co.uk/job/6949892/Spa-Therapist-Beautician-M-F
Freelance Hebrew Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Hebrew
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Hebrew freelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Hebrew. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5664892/Freelance-Hebrew-Interpreter-Nottingham
Tourism Ireland - Dutch Speakers Salary: 14976
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Dutch
Posted: 24th Jun 2016

Tourism Ireland Customer Service Agent – Dutch<br /> <br /> Location: Belfast, United Kingdom <br /> <br /> Diverse role available with Tourism Ireland!<br />     <br /> Tourism Ireland is responsible for marketing the island of Ireland overseas as a holiday destination by devising and delivering world-class marketing programmes in over 20 markets across the world. Tourism Ireland works in close co-operation with industry partners on the island of Ireland as well as the travel trade, online operators, media, air and sea carriers overseas to encourage consumers to Jump into Ireland. <br /> <br /> Concentrix supports Tourism Ireland to achieve their marketing targets through inspiring, engaging and informing potential visitors about the island of Ireland. We provide warm, friendly and personalised customer experience across voice, e-mail and social media platforms with particular focus on tone, quality and engagement. <br /> <br /> The ideal candidate must demonstrate the essential criteria for the role.  <br /> <br /> Essential Criteria<br /> •    Customer service experience (6-12 months minimum)<br /> •    Excellent written and spoken communication skills in English and Dutch<br /> •    Understanding of various social media platforms<br /> •    Ability to multitask<br /> •    Ability to manage and prioritise own workload<br /> •    Experience of working closely and cooperatively with a team to achieve targets<br /> •    Ability to engage on social media platforms with a friendly and appropriate tone <br /> •    Confidence in suggesting business improvement ideas to add value to our client and Concentrix <br /> •    Ability and willingness to adapt easily to change<br /> •    Positive attitude<br /> •    Passion for travel and the island of Ireland<br /> <br /> Desirable Criteria<br /> •    Extensive knowledge of the island of Ireland<br /> •    Experience of using social media for customer service and/or business purposes <br /> <br /> Hours of work:<br /> 40 Hours per week on a rotational shift pattern from Monday to Friday 8am – 11pm and Saturday 9:30am – 8pm. Your operational hours may be subject to change due to operational requirements.<br /> <br /> Salary: <br /> £7.20/hour (equivalent to annual salary of £14,976 per annum gross) taxes to be deducted. <br /> <br /> Benefits:<br /> •    Bright, modern and exciting place to work with excellent staff facilities <br /> •    Eye Care Provision<br /> •    Cycle to Work Scheme<br /> •    Childcare Vouchers<br /> •    Annual Reward & Recognition Ceremony <br /> •    Free cakes and fruit on a Friday <br /> •    Pension Scheme<br /> •    Team and Concentrix events<br /> <br /> RELOCATION PACKAGE (if applicable):<br /> <br /> •    Reimbursement of travel costs (up to £250 after passing probation)<br /> •    Accommodation provided on arrival in Belfast<br /> •    Relocation class on first day at Concentrix<br /> •    Ongoing relocation support]]>
http://www.toplanguagejobs.co.uk/job/6608662/Tourism-Ireland-Dutch-Speakers
Freelance Somali Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Mandarin
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Mandarin freelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Mandarin. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5664992/Freelance-Somali-Interpreter-Nottingham
Freelance Shona Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Shona
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Shonafreelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Shona. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5665052/Freelance-Shona-Interpreter-Nottingham
Swedish Speaking Customer Service Advisor Salary: 17500
Location: United Kingdom, North East, Tyne & Wear, NE8 3AE
Languages: English, Swedish
Posted: 24th Jun 2016

Swedish Speaking Customer Service Advisor<br /> <br /> Salary Up to £17,000<br /> Location Gateshead <br /> Hours 37.5 hours per week, 5/7 days between 8am-6pm Monday-Sunday <br /> Contract Type Permanent <br /> Training 1 week, Monday –Friday 9am-5.30pm <br /> Start Date ASAP<br /> <br /> The Role<br /> <br /> Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business. <br /> <br /> We have a wide range of customer service advisor roles available. We need great people who are fluent in Swedish and English (verbal and written) with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands. <br /> <br /> Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. <br /> <br /> For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.<br /> Who are we?<br /> Teleperformance is the Worldwide leader in multichannel customer experience management.<br /> We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population. <br /> How do I apply?<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6307762/Swedish-Speaking-Customer-Service-Advisor
Freelance Vietnamese Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Vietnamese
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Vietnamese freelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Vietnamese. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5665042/Freelance-Vietnamese-Interpreter-Nottingham
Freelance Tigrinya Interpreter - Leek Salary: 10-15 per hour
Location: United Kingdom, West Midlands, Staffordshire, Leek
Languages: English, Tigrinya
Posted: 15th Jun 2016

DA Languages are looking for Interpreters to work in and around the Hull area.<br /> <br /> Are you looking for a job that is as flexible as you are?<br /> <br /> Are you someone who is fluent in both English and Tigrinya?<br /> <br /> DA Languages are a well established Language Service Provider based in the Northwest with a database of over 11,000 mother tongue interpreters and we are looking to expand this. We provide interpreters in a number of situations such as hospital appointments, family planning, social home visits and police arrests.<br /> <br /> If you are interested in joining us please contact our recruitment team via email at recruitment@dalanguages.co.uk]]>
http://www.toplanguagejobs.co.uk/job/5665742/Freelance-Tigrinya-Interpreter-Leek
Freelance Kurdish Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Kurdish
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Kurdish freelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Kurdish. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5664962/Freelance-Kurdish-Interpreter-Nottingham
Sales Assistant (M/F) Salary: &nbsp;
Location: Africa
Languages: English, French
Posted: 27th Jun 2016

Established in 1950, Club Med was the first one to offer all-inclusive holidays. It has been constantly innovating over the last 60 years to become a reference within the travel industry with over 80 villages around the world and a cruise sailing ship, the Club Med2. Club Med offers now to its clients a new way of experiencing vacations in its upscale friendly and multicultural villages. <br /> Its success comes from its commitment to satisfy its clients and make them happy.<br /> To achieve this goal Club Med relies on the hard work and expertise of its staff, the G.Os( "Gentils Organisateurs", French for Kind Organisers). <br /> By working at Club Med you can make the most of your professional and personalabilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.<br /> <br /> Missions<br /> * Welcoming, advising and selling products matching our clients' needs and expectations.<br /> * Use the till.<br /> * Sales management (stocking and maintaining) according to Club Med's standards and merchandising procedures. <br /> * Promote and host business actions.<br /> * Respect Club Med's hygiene and safety rules and its holdings.<br /> <br /> <br /> <br /> <br /> <br /> <br /> Temporary local G.O contract consistent with the host Country law. Accommodation and meals provided by Club Med. Possibility to advance to a position as Club Med Boutique Manager. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group. Disclosure and Barring Service (DBS) check required (payable by applicant)<br /> <br /> Location : Europe &amp; Africa<br /> <br /> Profiles<br /> * Availability and international mobility from 3 to 8 months minimum.<br /> * Sales NVQ level 2/3 or similar certification.<br /> * Knowledge of retail, stock management and/or restocking. <br /> * Comfortable with an upmarket and international clientele.<br /> * Fluent French mandatory and other foreign language is a plus.<br /> <br /> Assets<br /> * Results-oriented approach<br /> * Energetic<br /> * Analytical mind<br /> * Strong customer service<br /> * Interpersonal skills]]>
http://www.toplanguagejobs.co.uk/job/6950032/Sales-Assistant-M-F
Spa Therapist / Beautician (M/F) Salary: &nbsp;
Location: Africa
Languages: English, French
Posted: 27th Jun 2016

Established in 1950, Club Med was the first one to offer all-inclusive holidays. It has been constantly innovating over the last 60 years to become a reference within the travel industry with over 80 villages around the world and a cruise sailing ship, the Club Med2. Club Med offers now to its clients a new way of experiencing vacations in its upscale friendly and multicultural villages. <br /> Its success comes from its commitment to satisfy its clients and make them happy.<br /> To achieve this goal Club Med relies on the hard work and expertise of its staff, the G.Os( "Gentils Organisateurs", French for Kind Organisers). <br /> By working at Club Med you can make the most of your professional and personalabilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.<br /> <br /> * Welcoming clients and managing the spa treatments planning<br /> * Offering various types of treatments (californian, ayurvedic, hot stones, balinese...) according to the protocols of Club Med's partner brands<br /> * Ensuring the promotion, advice and sale of the services and personal care products in order to increase the spa's turnover<br /> * Collaboration with various services of the village (laundry, bar, restaurant…)<br /> * Guaranteeing the respect of Club Med's hygiene and safety conditions, as well as the maintenance of Club Med property<br /> <br /> Temporary local G.O contract consistent with the host Country law. Rewarding Salary (fix variable). Attractive carrier plan thanks to training sessions recognized by top of the range spa and beauty brands such as Cinq Mondes, Carita, Decléor, L'Occitane or Payot. Accomodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.<br /> <br /> Localisation : France entière<br /> <br /> * Availability and international mobility from 3 to 8 months<br /> * Beautician/Cosmetician certification mandatory<br /> * Working experience required<br /> * Good knowledge of different kinds of treatments, especially for the body and relaxation<br /> * Basic knowledge of French or knowledge of another foreign language<br /> Atouts<br /> * Dynamic<br /> * Performance oriented<br /> * Available<br /> * Good inter-personal skills<br /> * Eye for detail]]>
http://www.toplanguagejobs.co.uk/job/6684552/Spa-Therapist-Beautician-M-F
Freelance Mandarin Interpreter - Mansfield Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Mansfield
Languages: English, Mandarin
Posted: 15th Jun 2016

DA Languages are looking for Interpreters to work in and around the Hull area.<br /> <br /> Are you looking for a job that is as flexible as you are?<br /> <br /> Are you someone who is fluent in both English and Mandarin?<br /> <br /> DA Languages are a well established Language Service Provider based in the Northwest with a database of over 11,000 mother tongue interpreters and we are looking to expand this. We provide interpreters in a number of situations such as hospital appointments, family planning, social home visits and police arrests.<br /> <br /> If you are interested in joining us please contact our recruitment team via email at recruitment@dalanguages.co.uk]]>
http://www.toplanguagejobs.co.uk/job/5665282/Freelance-Mandarin-Interpreter-Mansfield
Freelance Pashto Interpreter - Derby Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Derby
Languages: English, Pashto
Posted: 15th Jun 2016

DA Languages are looking for Interpreters to work in and around the Derby area.<br /> <br /> Are you looking for a job that is as flexible as you are?<br /> <br /> Are you someone who is fluent in both English and Pashto?<br /> <br /> DA Languages are a well established Language Service Provider based in the Northwest with a database of over 11,000 mother tongue interpreters and we are looking to expand this. We provide interpreters in a number of situations such as hospital appointments, family planning, social home visits and police arrests.<br /> <br /> If you are interested in joining us please contact our recruitment team via email at recruitment@dalanguages.co.uk]]>
http://www.toplanguagejobs.co.uk/job/5665132/Freelance-Pashto-Interpreter-Derby
Freelance Mandinka Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Other Languages
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Mandinka freelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Mandinka. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5665012/Freelance-Mandinka-Interpreter-Nottingham
Freelance Hungarian Interpreter - Nottingham Salary: 10-15 per hour
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Hungarian
Posted: 15th Jun 2016

Are you an interpreter who lives in or around Nottingham?<br /> <br /> We are currently recruiting new Hungarian freelance interpreters in Hull. Hours of work are flexible, as this is a freelance position. Interpreters will need to hold either a Standard or Enhanced DBS certificate. If you do not have one, you can apply for one through us.<br /> <br /> Applicants will need to be fluent in English and Hungarian. Interpreters will work in a variety of situations including Social Services, meetings, and various Public and Private Sector organisations in your area.<br /> <br /> To apply, Simply send us your CV, giving details of your language skills and any relevant experience.<br /> <br /> DA Languages are a South-Manchester based translation and interpretation agency, which has been established since 1998 who offer language services across the UK. We offer interpreting services in over 500 languages and dialects. Add to this an extensive database of 11,000 Mother Tongue Interpreters/Translators; this makes us one of the major players in the language industry in the North West.<br /> <br /> We are also very interested in rarer languages and dialects, so please let us know if you speak any! <br /> <br /> Please let us know if you hold any qualifications in interpreting (e.g. DPSI, Community Interpreting, National Register listed, etc.)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/5665032/Freelance-Hungarian-Interpreter-Nottingham
Tourism Ireland - German Speakers Salary: 14976
Location: United Kingdom, Northern Ireland, Belfast, BT1
Languages: English, German
Posted: 24th Jun 2016

Tourism Ireland Customer Service Agent – German<br /> <br /> Location: Belfast, United Kingdom <br /> <br /> Diverse role available with Tourism Ireland!<br />     <br /> Tourism Ireland is responsible for marketing the island of Ireland overseas as a holiday destination by devising and delivering world-class marketing programmes in over 20 markets across the world. Tourism Ireland works in close co-operation with industry partners on the island of Ireland as well as the travel trade, online operators, media, air and sea carriers overseas to encourage consumers to Jump into Ireland. <br /> <br /> Concentrix supports Tourism Ireland to achieve their marketing targets through inspiring, engaging and informing potential visitors about the island of Ireland. We provide warm, friendly and personalised customer experience across voice, e-mail and social media platforms with particular focus on tone, quality and engagement. <br /> <br /> The ideal candidate must demonstrate the essential criteria for the role.  <br /> <br /> Essential Criteria<br /> •    Customer service experience (6-12 months minimum)<br /> •    Excellent written and spoken communication skills in English and German<br /> •    Understanding of various social media platforms<br /> •    Ability to multitask<br /> •    Ability to manage and prioritise own workload<br /> •    Experience of working closely and cooperatively with a team to achieve targets<br /> •    Ability to engage on social media platforms with a friendly and appropriate tone <br /> •    Confidence in suggesting business improvement ideas to add value to our client and Concentrix <br /> •    Ability and willingness to adapt easily to change<br /> •    Positive attitude<br /> •    Passion for travel and the island of Ireland<br /> <br /> Desirable Criteria<br /> •    Extensive knowledge of the island of Ireland<br /> •    Experience of using social media for customer service and/or business purposes <br /> <br /> Hours of work:<br /> 40 Hours per week on a rotational shift pattern from Monday to Friday 8am – 11pm and Saturday 9:30am – 8pm. Your operational hours may be subject to change due to operational requirements.<br /> <br /> Salary: <br /> £7.20/hour (equivalent to annual salary of £14,976 per annum gross) taxes to be deducted. <br /> <br /> Benefits:<br /> •    Bright, modern and exciting place to work with excellent staff facilities <br /> •    Eye Care Provision<br /> •    Cycle to Work Scheme<br /> •    Childcare Vouchers<br /> •    Annual Reward & Recognition Ceremony <br /> •    Free cakes and fruit on a Friday <br /> •    Pension Scheme<br /> •    Team and Concentrix events<br /> <br /> RELOCATION PACKAGE (if applicable):<br /> <br /> •    Reimbursement of travel costs (up to £250 after passing probation)<br /> •    Accommodation provided on arrival in Belfast<br /> •    Relocation class on first day at Concentrix<br /> •    Ongoing relocation support]]>
http://www.toplanguagejobs.co.uk/job/6603532/Tourism-Ireland-German-Speakers
Freelance latvian Interpreter - Slough Salary: 10-15 per hour
Location: United Kingdom, South East, Berkshire, Slough
Languages: English, Latvian
Posted: 15th Jun 2016

DA Languages are looking for Interpreters to work in and around the Hull area.<br /> <br /> Are you looking for a job that is as flexible as you are?<br /> <br /> Are you someone who is fluent in both English and Latvian?<br /> <br /> DA Languages are a well established Language Service Provider based in the Northwest with a database of over 11,000 mother tongue interpreters and we are looking to expand this. We provide interpreters in a number of situations such as hospital appointments, family planning, social home visits and police arrests.<br /> <br /> If you are interested in joining us please contact our recruitment team via email at recruitment@dalanguages.co.uk]]>
http://www.toplanguagejobs.co.uk/job/5665372/Freelance-latvian-Interpreter-Slough
Sales Assistant (M/F) Salary: &nbsp;
Location: Africa
Languages: English, French
Posted: 27th Jun 2016

Established in 1950, Club Med was the first one to offer all-inclusive holidays. It has been constantly innovating over the last 60 years to become a reference within the travel industry with over 80 villages around the world and a cruise sailing ship, the Club Med2. Club Med offers now to its clients a new way of experiencing vacations in its upscale friendly and multicultural villages. <br /> Its success comes from its commitment to satisfy its clients and make them happy.<br /> To achieve this goal Club Med relies on the hard work and expertise of its staff, the G.Os( "Gentils Organisateurs", French for Kind Organisers). <br /> By working at Club Med you can make the most of your professional and personalabilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.<br /> <br /> Missions<br /> * Welcoming, advising and selling products matching our clients' needs and expectations.<br /> * Use the till.<br /> * Sales management (stocking and maintaining) according to Club Med's standards and merchandising procedures. <br /> * Promote and host business actions.<br /> * Respect Club Med's hygiene and safety rules and its holdings.<br /> <br /> <br /> <br /> <br /> <br /> <br /> Temporary local G.O contract consistent with the host Country law. Accommodation and meals provided by Club Med. Possibility to advance to a position as Club Med Boutique Manager. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group. Disclosure and Barring Service (DBS) check required (payable by applicant)<br /> <br /> Location : Europe &amp; Africa<br /> <br /> Profiles<br /> * Availability and international mobility from 3 to 8 months minimum.<br /> * Sales NVQ level 2/3 or similar certification.<br /> * Knowledge of retail, stock management and/or restocking. <br /> * Comfortable with an upmarket and international clientele.<br /> * Fluent French mandatory and other foreign language is a plus.<br /> <br /> Assets<br /> * Results-oriented approach<br /> * Energetic<br /> * Analytical mind<br /> * Strong customer service<br /> * Interpersonal skills]]>
http://www.toplanguagejobs.co.uk/job/6441202/Sales-Assistant-M-F
GERMAN SPEAKERS NEED IN GREECE! Salary: Very Attactive + Benefits
Location: Greece, Athens
Languages: English, German
Posted: 24th Jun 2016

The position is based in the sunny Athens, Greece! The city is one of the world’s oldest with the most glorious history, a city worshipped by gods and people. <br /> <br /> Our client is a global leader in Customer Relationship Management, in cooperation with the largest multinational company worldwide within the IT services.<br /> <br /> Your responsibilities will be ensure the client satisfaction by offering specialized advice, actively listen and pay attention to client issues and resolve client queries and problems.<br /> <br /> Main tasks: <br /> • Respond to End-User inquiries received via multiple communication channels.<br /> • Maintain solid End-User relationships by handling their questions and concerns with speed and professionalism.<br /> • Performing data entry and using software programs.<br /> • Research and troubleshoot End-User’s problems.<br /> <br /> Requirements:<br /> • Eligible to work in EU <br /> • Fluent German and English<br /> • Graduated or high school<br /> • Strong attention to detail and good written skills <br /> • Good knowledge about Microsoft office package<br /> • Good knowledge of English mandatory<br /> <br /> <br /> If you would like more information about this role then please send your most update CV in English to silvanaf@mgirecruitment.com<br /> <br /> If the above position is not for you, you may know someone who could be interested. Why not refer a friend and you can earn €150 if their application is successful!<br /> <br /> For more information or for more employment opportunities check out our website mgirecruitment.com or try http://www.facebook.com/mgirecruitment<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6758102/GERMAN-SPEAKERS-NEED-IN-GREECE
Customer Service Specialist - Chinese & English TH-Bangkok Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Cantonese, Mandarin
Posted: 24th Jun 2016

Customer Service Specialist - Chinese & English TH-Bangkok<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN BANGKOK, THAILAND - To apply you must be eligible to work there and willing to relocate.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is one of the fastest-growing online hotel platforms worldwide. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Malaysia offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English and Mandarin, we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * You will deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email).<br /> * Professionally handle high volume of inquiries from clients and customers.<br /> * You will be accountable for meeting individual (KPIs) and team goals.<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service.<br /> * Continuously identify work process improvements.<br /> * Communicate to Team Leaders and (or) Manager.<br /> * Perform office-based administrative duties whenever required.<br /> * Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.<br /> * Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> We are looking for individuals that have an excellent command of spoken and written English and Chinese, with the ability to converse fluently in Cantonese.<br /> <br /> <br /> <br /> Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.<br /> <br /> * Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.<br /> * Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.<br /> * Analytical thinking and high problem-solving skills.<br /> * Stress tolerance and able to work under pressured environment.<br /> * Willing to work in shift rotations (am/pm/midnight shift) to ensure 24/7 service levels.<br /> * Able to work on public holidays (including CNY) and weekends.<br /> * Required to have own transportation arrangement because this is a 24 hour operations.<br /> <br /> Please Note: you must be eligible to work in Thailand to be considered for this role<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * An attractive annual salary + shift allowance + 50% subsidized parking rates (above market rate)<br /> * A 5 day working week, any 5 day of the week<br /> * Medical coverage (outpatient and inpatient)<br /> * 4 weeks' comprehensive paid training<br /> * Attractive staff discount - discounted hotel accommodation anywhere in the world!<br /> * Leadership development<br /> * International relocation opportunities are available!<br /> * Dress code - smart and casual every day!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6724112/Customer-Service-Specialist-Chinese-English-TH-Bangkok
Sr. Partner Relationship Manager, Chinese&English, China, BJ/SH Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Mandarin
Posted: 24th Jun 2016

Senior Partner Relationship Manager - Chinese & English - Affiliate Marketing - Location Beijing or Shanghai<br /> <br /> <br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN BEIJING OR SHANGHAI! You must be willing to relocate to China if you are interested in this role. Full relocation assistance and visa sponsorship is provided. <br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a highly innovative $3bn accommodation platform, operating a global network that includes more than 550,000 hotels worldwide. They provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travellers. <br /> <br /> <br /> <br /> Role:<br /> <br /> The Senior Partner Relationship Manager (PRM) is a member of the Partner Marketing Distribution team in China. Scope encompass the execution of our distribution strategy of our products and sales generation. Work will focus on new distribution partner acquisition, post-sales process from project management until the successful completion of interface implementation, as well as channel optimization, account management and support. Pre-sales analysis will also be required for specific projects. He/she will report to the country director and work closely with our headquarters' operation and technical teams.<br /> <br /> <br /> <br /> We are searching for one PRM in Beijing and one PRM in Shanghai.<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * New partner acquisition to increase hotel booking distribution channel and brand exposure<br /> * Account management - maximum traffic and bookings delivered through close relationships with partners, on-going operational support and bridge between partner and our regional technical support team<br /> * Looking for innovative business development opportunities in the market<br /> * Assist with technical analysis, interface evaluation, and system demonstration during pre-sell process<br /> * Responsible for successful implementation of partners' system integration<br /> * Maintain up-to-date knowledge of all in-house technology<br /> * Frequent communication within the organization at all levels, with headquarter and regional team on distribution related tasks, including but not limited to market updates, technology development, operational milestones, reports, commission payment, fund collection, etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> <br /> <br /> Skills:<br /> <br /> * Deep understanding of China online market.<br /> * Native-level in Chinese (Mandarin), fluent in English (overseas experience/education are a big bonus)<br /> * Proven success record in setting KPIs and sales strategies<br /> * 5+ year's progressive sales and Business Development experience in consultative sales or sales management environment<br /> * Experience in Account managing or Direct Sales is highly preferred<br /> * E-commerce or travel industry experience highly preferred<br /> * Good understanding of web related technologies and technical aspects of affiliate distributions models<br /> * Clear communication through expression of facts and ideas in a clear, convincing and organized manner<br /> * Demonstrated ability to manage a wide variety of projects simultaneously and under tight deadlines<br /> <br /> Personal Attributes:<br /> <br /> * Highly disciplined work habits<br /> * Strong interpersonal skills (externally and internally)<br /> * Energetic and driven personality<br /> * Adapts well to and is energized by change<br /> * Creative and Innovative<br /> * Excellent problem solving skills<br /> * Strong numerical and analytical skills<br /> <br /> <br /> <br /> Our client welcomes applications from overseas candidates willing to relocate, full visa sponsorship and relocation assistance provided.<br /> <br /> <br /> <br /> If you've got a background in e-business sales and marketing and this role sounds like it's for you please send us your CV right now. Our client will be starting interviews imminently]]>
http://www.toplanguagejobs.co.uk/job/6723712/Sr.-Partner-Relationship-Manager-Chinese-English-China-BJ-SH
Sr. Partner Relationship Manager, Chinese&English, China, BJ/SH Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Mandarin
Posted: 24th Jun 2016

Senior Partner Relationship Manager - Chinese & English - Affiliate Marketing - Location Beijing or Shanghai<br /> <br /> <br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN BEIJING OR SHANGHAI! You must be willing to relocate to China if you are interested in this role. Full relocation assistance and visa sponsorship is provided. <br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a highly innovative $3bn accommodation platform, operating a global network that includes more than 550,000 hotels worldwide. They provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travellers. <br /> <br /> <br /> <br /> Role:<br /> <br /> The Senior Partner Relationship Manager (PRM) is a member of the Partner Marketing Distribution team in China. Scope encompass the execution of our distribution strategy of our products and sales generation. Work will focus on new distribution partner acquisition, post-sales process from project management until the successful completion of interface implementation, as well as channel optimization, account management and support. Pre-sales analysis will also be required for specific projects. He/she will report to the country director and work closely with our headquarters' operation and technical teams.<br /> <br /> <br /> <br /> We are searching for one PRM in Beijing and one PRM in Shanghai.<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * New partner acquisition to increase hotel booking distribution channel and brand exposure<br /> * Account management - maximum traffic and bookings delivered through close relationships with partners, on-going operational support and bridge between partner and our regional technical support team<br /> * Looking for innovative business development opportunities in the market<br /> * Assist with technical analysis, interface evaluation, and system demonstration during pre-sell process<br /> * Responsible for successful implementation of partners' system integration<br /> * Maintain up-to-date knowledge of all in-house technology<br /> * Frequent communication within the organization at all levels, with headquarter and regional team on distribution related tasks, including but not limited to market updates, technology development, operational milestones, reports, commission payment, fund collection, etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> <br /> <br /> Skills:<br /> <br /> * Deep understanding of China online market.<br /> * Native-level in Chinese (Mandarin), fluent in English (overseas experience/education are a big bonus)<br /> * Proven success record in setting KPIs and sales strategies<br /> * 5+ year's progressive sales and Business Development experience in consultative sales or sales management environment<br /> * Experience in Account managing or Direct Sales is highly preferred<br /> * E-commerce or travel industry experience highly preferred<br /> * Good understanding of web related technologies and technical aspects of affiliate distributions models<br /> * Clear communication through expression of facts and ideas in a clear, convincing and organized manner<br /> * Demonstrated ability to manage a wide variety of projects simultaneously and under tight deadlines<br /> <br /> Personal Attributes:<br /> <br /> * Highly disciplined work habits<br /> * Strong interpersonal skills (externally and internally)<br /> * Energetic and driven personality<br /> * Adapts well to and is energized by change<br /> * Creative and Innovative<br /> * Excellent problem solving skills<br /> * Strong numerical and analytical skills<br /> <br /> <br /> <br /> Our client welcomes applications from overseas candidates willing to relocate, full visa sponsorship and relocation assistance provided.<br /> <br /> <br /> <br /> If you've got a background in e-business sales and marketing and this role sounds like it's for you please send us your CV right now. Our client will be starting interviews imminently]]>
http://www.toplanguagejobs.co.uk/job/6723672/Sr.-Partner-Relationship-Manager-Chinese-English-China-BJ-SH
Customer Support Specialist – Chinese&English - MY-Kuala Lumpur Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Cantonese, Mandarin
Posted: 24th Jun 2016

Customer Support Specialist - Madarin, Cantonese & English MY-Kuala Lumpur<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN KULA LUMPUR, MALYSIA - To apply you must be eligible to work there and willing to relocate.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Malaysia offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English, Mandarin and Cantonese, we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * You will deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email).<br /> * Professionally handle high volume of inquiries from clients and customers.<br /> * You will be accountable for meeting individual (KPIs) and team goals.<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service.<br /> * Continuously identify work process improvements.<br /> * Communicate to Team Leaders and (or) Manager.<br /> * Perform office-based administrative duties whenever required.<br /> * Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.<br /> * Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> We are looking for individuals that have an excellent command of spoken and written English and Chinese, with the ability to converse fluently in Cantonese.<br /> <br /> <br /> <br /> Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.<br /> <br /> * Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.<br /> <br /> * Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.<br /> <br /> * Analytical thinking and high problem-solving skills.<br /> * Stress tolerance and able to work under pressured environment.<br /> * Willing to work in shift rotations (am/pm/midnight shift) to ensure 24/7 service levels.<br /> * Able to work on public holidays (including CNY) and weekends.<br /> * Required to have own transportation arrangement because this is a 24 hour operations.<br /> <br /> Please Note: you must be eligible to work in Malaysia to be considered for this role<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * An attractive annual salary + shift allowance + 50% subsidized parking rates (above market rate)<br /> * A 5 day working week, any 5 day of the week<br /> * Medical coverage (outpatient and inpatient)<br /> * 4 weeks' comprehensive paid training<br /> * Attractive staff discount - discounted hotel accommodation anywhere in the world!<br /> * Leadership development<br /> * International relocation opportunities are available!<br /> * Dress code - smart and casual every day!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6925552/Customer-Support-Specialist-%E2%80%93-Chinese-English-MY-Kuala-Lumpur
Come join our client in Greece as a German Advisor! Salary: Very Attactive + Benefits
Location: Greece, Athens
Languages: English, German
Posted: 24th Jun 2016

The position is based in the sunny Athens, Greece! One of the world’s oldest cities with the most glorious history. A city worshiped by Gods and people. <br /> <br /> Our client is a global leader in Customer Relationship Management, in cooperation with the largest multinational company worldwide in IT services.<br /> <br /> Your responsibilities will be ensure the client satisfaction by offering specialized advice, actively listen and pay attention to client issues and resolve client queries and problems.<br /> <br /> Main tasks: <br /> • Respond to End-User inquiries received via multiple communication channels.<br /> • Maintain solid End-User relationships by handling their questions and concerns with speed and professionalism.<br /> • Performing data entry and using software programs.<br /> • Research and troubleshoot End-User’s problems.<br /> <br /> Requirements:<br /> • Eligible to work in EU <br /> • Fluent German and English<br /> • Graduated or high school<br /> • Strong attention to detail and good written skills <br /> • Good knowledge about Microsoft office package<br /> • Good knowledge of English mandatory<br /> <br /> <br /> If you would like more information about this role then please send your most update CV in English to silvanaf@mgirecruitment.com<br /> <br /> If the above position is not for you, you may know someone who could be interested. Why not refer a friend and you can earn €150 if their application is successful!<br /> <br /> For more information or for more employment opportunities check out our website mgirecruitment.com or try http://www.facebook.com/mgirecruitment<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6758112/Come-join-our-client-in-Greece-as-a-German-Advisor
Sales Manager - Hotels - Travel & Tourism US-Los Angeles Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Sales Manager - Hotels - Travel & Tourism US-Los Angeles<br /> <br /> <br /> <br /> PLEASE NOTE: THIS ROLE IS FOR RELOCATION TO LOS ANGELES, USA. You must be eligible to work and willing to relocate to there if you are interested in this role. <br /> <br /> <br /> <br /> Company:<br /> <br /> This American dotcom, a top 5 player in their industry, operates a global network that includes more than 250,000 partners worldwide. Our client provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers. They are now recruiting an Associate Director to join their West Coast team.<br /> <br /> <br /> <br /> Role:<br /> <br /> As Sales Manager, your key objective will be to help expand our client's room supply network and establish and manage hotel relationships. Ideally you should be experienced in the hotel industry and / or travel industry, especially online travel. You will be taking care of the hotel market and assisting market partnership related functions, as well as identifying trends and defining potential sources of supply to satisfy consumer demand on the company website.<br /> <br /> <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> 1 Evaluate partnerships & determine actions to optimize production<br /> 2 Execute strategies and promotional activities with partners to enhance productivity and opportunities to manage room availability and competitiveness of the company website<br /> 3 Identify regional supply requirements in terms of product offerings and promotions to match with market demands<br /> 4 Identify, qualify, contact, counsel and visit the important hotel and accommodation suppliers to grow the portfolio of key destinations<br /> 5 Manage listing processes for new suppliers and renewals with existing partners<br /> 6 Manage all supplier data in distribution systems<br /> 7 Improve team operation processes and manage supporting resources<br /> 8 Train and inform partners on our technologies, tools and model<br /> 9 Participate in market research as required<br /> 10 Prepare presentations and materials<br /> 11 Manage regular weekly and monthly supplier and internal reports<br /> <br /> <br /> <br /> Requirements:<br /> <br /> Leadership:<br /> <br /> * Junior position, managing up to 5 people, answering general questions and providing assistance; maintaining assignment completion schedules; performing the same tasks as others.<br /> <br /> <br /> <br /> Independent Judgment and Decision-Making:<br /> <br /> * Very General Supervision<br /> * Resolves most questions, accomplishes most tasks without guidance.<br /> <br /> <br /> <br /> Qualifications:<br /> <br /> * Bachelor's degree or equivalent, in any relevant field <br /> <br /> * Minimum of three years' experience in hotel or travel industry, especially OTA channels<br /> * Strong interpersonal skills & ability to influence external / internal stakeholders<br /> <br /> * Excellent command of English<br /> * Proficiency in Microsoft Word, Excel, Outlook and PowerPoint<br /> * Ability to communicate various proposals to potential partners <br /> <br /> * Be a Team player with a Professional "get it done" attitude and work ethic<br /> * Success in acquiring, mentoring & building long term customer relationships<br /> <br /> * Adapts well to and is energized by change<br /> * Is creative and Innovative<br /> <br /> <br /> <br /> If your bring what we're looking for and you like what your read do not hesitate - send your CV now!]]>
http://www.toplanguagejobs.co.uk/job/6919732/Sales-Manager-Hotels-Travel-Tourism-US-Los-Angeles
Customer Service Specialist - Chinese & English TH-Bangkok Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Cantonese, Mandarin
Posted: 24th Jun 2016

Customer Service Specialist - Chinese & English TH-Bangkok<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN BANGKOK, THAILAND - To apply you must be eligible to work there and willing to relocate.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is one of the fastest-growing online hotel platforms worldwide. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Malaysia offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English and Mandarin, we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * You will deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email).<br /> * Professionally handle high volume of inquiries from clients and customers.<br /> * You will be accountable for meeting individual (KPIs) and team goals.<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service.<br /> * Continuously identify work process improvements.<br /> * Communicate to Team Leaders and (or) Manager.<br /> * Perform office-based administrative duties whenever required.<br /> * Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.<br /> * Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> We are looking for individuals that have an excellent command of spoken and written English and Chinese, with the ability to converse fluently in Cantonese.<br /> <br /> <br /> <br /> Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.<br /> <br /> * Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.<br /> * Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.<br /> * Analytical thinking and high problem-solving skills.<br /> * Stress tolerance and able to work under pressured environment.<br /> * Willing to work in shift rotations (am/pm/midnight shift) to ensure 24/7 service levels.<br /> * Able to work on public holidays (including CNY) and weekends.<br /> * Required to have own transportation arrangement because this is a 24 hour operations.<br /> <br /> Please Note: you must be eligible to work in Thailand to be considered for this role<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * An attractive annual salary + shift allowance + 50% subsidized parking rates (above market rate)<br /> * A 5 day working week, any 5 day of the week<br /> * Medical coverage (outpatient and inpatient)<br /> * 4 weeks' comprehensive paid training<br /> * Attractive staff discount - discounted hotel accommodation anywhere in the world!<br /> * Leadership development<br /> * International relocation opportunities are available!<br /> * Dress code - smart and casual every day!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6919682/Customer-Service-Specialist-Chinese-English-TH-Bangkok
Customer Support Specialist - English MY-Kuala Lumpur Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Customer Support Specialist - English MY-Kuala Lumpur<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN KULA LUMPUR, MALYSIA You must be willing to relocate there if you are interested in this role. Full relocation assistance and visa sponsorship is provided.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Malaysia offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * You will deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email).<br /> * Professionally handle high volume of inquiries from clients and customers.<br /> * You will be accountable for meeting individual (KPIs) and team goals.<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service.<br /> * Continuously identify work process improvements.<br /> * Communicate to Team Leaders and (or) Manager.<br /> * Perform office-based administrative duties whenever required.<br /> * Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.<br /> * Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> We are looking for individuals that have an excellent command of spoken and written English.<br /> <br /> <br /> <br /> Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.<br /> <br /> * Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.<br /> <br /> * Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.<br /> <br /> * Analytical thinking and high problem-solving skills.<br /> * Stress tolerance and able to work under pressured environment.<br /> * Willing to work in shift rotations (am/pm/midnight shift) to ensure 24/7 service levels.<br /> * Able to work on public holidays (including CNY) and weekends.<br /> * Required to have own transportation arrangement because this is a 24 hour operations.<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * An attractive annual salary + shift allowance + 50% subsidized parking rates (above market rate)<br /> * A 5 day working week, any 5 day of the week<br /> * Medical coverage (outpatient and inpatient)<br /> * 4 weeks' comprehensive paid training<br /> * Attractive staff discount - discounted hotel accommodation anywhere in the world!<br /> * Leadership development<br /> * International relocation opportunities are available!<br /> * Dress code - smart and casual every day!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6627282/Customer-Support-Specialist-English-MY-Kuala-Lumpur
Product Owner / Japanese Market / Japanese Speaking - (Bangkok) Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Japanese
Posted: 24th Jun 2016

Japanese speaking Product Owner / Product Manager - Japanese Market - (Bangkok)<br /> <br /> Please note this role is based in Bangkok, Thailand. Our client is very keen to hear from individuals who are willing to relocate. They offer very comprehensive salary package but full relocation and visa sponsorship. <br /> <br /> Company:<br /> <br /> This American dotcom, a top 5 player in their industry, operates a global network that includes more than 250,000 partners worldwide. Our client provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travellers. <br /> <br /> Role:<br /> <br /> Reporting directly to the VP of Product and based in Bangkok, this companies Product Owners are responsible for defining the overall strategy and goals for my client's various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software. POs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. Product Owners will create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that products continue to perform at the highest possible level and serve the needs of their many customer groups.<br /> <br /> A Product Owner will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed. At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various ecommerce metrics and concepts very well - conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc.<br /> <br /> In summary, you can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology - all at a scale that very few ecommerce companies in the world today can offer.<br /> <br /> Responsibilities:<br /> <br /> Our client's Product Owners interact with C-Level executives all day, every day and are empowered to create, measure and improve every aspect of the business with very little overhead or bureaucracy.<br /> <br /> * Study processes and systems to analyze effectiveness of our organization to maximize our growth in identified strategic markets<br /> * Establish performance benchmark for each business drivers that caters to the characteristics of the strategic market, according to the needs of inbound, outbound and domestic travel segments<br /> * Develop reports to illustrate the "health level" of each business drivers and how each of them is related to the business's bottom line<br /> * Identify business needs through detail investigation into business practice of competition, local business practice, customer behavior<br /> * Identify gaps between business needs and business practice to provide recommendations on solutions that results in new or changed process, technology, human resources, business partners<br /> * Clearly illustrate the opportunity cost and upside in each initiative<br /> * Converting strategic goals into operational tasks<br /> * Working with graphic designers to create and maintain consistent, branded look and feel across all products<br /> * Defining navigational flow and user experience on the site, apps, etc.<br /> * Making proposals to senior management regarding implications of proposed plans<br /> * Developing and implementing administrative and operational matters ensuring achievement of objectives<br /> * Defining KPIs for all projects and evaluating the success of a project.<br /> * Evaluating risks and tradeoffs associated with each course of action<br /> * Working closely with users to ensure all projects meet business needs<br /> <br /> Requirements:<br /> <br /> * Fluent in both English and Japanese<br /> * MBA or advanced Math, Computer Science or Statistics degree preferred<br /> * Previous experience in a similar role<br /> * Proven ability to leverage analytics and quantitative methods to inform and influence decision-making<br /> * Experience with emerging data-mining technology<br /> * Experience working in a fast-paced and high growth environment<br /> * Experience and passion for web design, functionality and testing<br /> * Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation<br /> * Ability to motivate and inspire development teams to achieve beyond what they imagined possible<br /> * Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business<br /> * Experience with the latest internet trends and technologies<br /> <br /> In addition, the ideal candidate will demonstrate the following competencies and skill sets:<br /> <br /> * Relentless curiosity and an urge to innovate, measure and improve<br /> * Openness to change and new information<br /> * Proven skills in recruitment and leadership<br /> * Hands-on mentality<br /> * Process oriented and strong problem-solving skills<br /> * Capacity to identify and keep up to date on relevant global trends<br /> * Collaborative and consensual approach.<br /> * Commitment to 'speed wins' philosophy<br /> * Sense of humor, humility<br /> <br /> If this role sounds like it's for you please send us your CV right now. Our client will be starting interviews imminently.]]>
http://www.toplanguagejobs.co.uk/job/6918792/Product-Owner-Japanese-Market-Japanese-Speaking-Bangkok
Customer Support Specialist - English - Night Shift - K- Lumpur Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Customer Support Specialist - English - Night Shift - Kuala Lumpur<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN KULA LUMPUR, MALYSIA You must be willing to relocate there if you are interested in this role. Full relocation assistance and visa sponsorship is provided.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Malaysia offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * You will deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email).<br /> * Professionally handle high volume of inquiries from clients and customers.<br /> * You will be accountable for meeting individual (KPIs) and team goals.<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service.<br /> * Continuously identify work process improvements.<br /> * Communicate to Team Leaders and (or) Manager.<br /> * Perform office-based administrative duties whenever required.<br /> * Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.<br /> * Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> We are looking for individuals that have an excellent command of spoken and written English.<br /> <br /> <br /> <br /> Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.<br /> <br /> * Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.<br /> <br /> * Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.<br /> <br /> * Analytical thinking and high problem-solving skills.<br /> * Stress tolerance and able to work under pressured environment.<br /> * Willing to work in permanent midnight shift.<br /> * Able to work on public holidays (including CNY) and weekends.<br /> * Required to have own transportation arrangement because this is a 24 hour operations.<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * An attractive annual salary + shift allowance + 50% subsidized parking rates (above market rate)<br /> * A 5 day working week, any 5 day of the week<br /> * Medical coverage (outpatient and inpatient)<br /> * 4 weeks' comprehensive paid training<br /> * Attractive staff discount - discounted hotel accommodation anywhere in the world!<br /> * Leadership development<br /> * International relocation opportunities are available!<br /> * Dress code - smart and casual every day!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6918732/Customer-Support-Specialist-English-Night-Shift-K-Lumpur
Customer Support Specialist – Chinese&English - MY-Kuala Lumpur Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Cantonese, Mandarin
Posted: 24th Jun 2016

Customer Support Specialist - Madarin, Cantonese & English MY-Kuala Lumpur<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN KULA LUMPUR, MALYSIA - To apply you must be eligible to work there and willing to relocate.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Malaysia offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English, Mandarin and Cantonese, we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * You will deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email).<br /> * Professionally handle high volume of inquiries from clients and customers.<br /> * You will be accountable for meeting individual (KPIs) and team goals.<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service.<br /> * Continuously identify work process improvements.<br /> * Communicate to Team Leaders and (or) Manager.<br /> * Perform office-based administrative duties whenever required.<br /> * Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.<br /> * Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> We are looking for individuals that have an excellent command of spoken and written English and Chinese, with the ability to converse fluently in Cantonese.<br /> <br /> <br /> <br /> Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.<br /> <br /> * Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.<br /> <br /> * Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.<br /> <br /> * Analytical thinking and high problem-solving skills.<br /> * Stress tolerance and able to work under pressured environment.<br /> * Willing to work in shift rotations (am/pm/midnight shift) to ensure 24/7 service levels.<br /> * Able to work on public holidays (including CNY) and weekends.<br /> * Required to have own transportation arrangement because this is a 24 hour operations.<br /> <br /> Please Note: you must be eligible to work in Malaysia to be considered for this role<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * An attractive annual salary + shift allowance + 50% subsidized parking rates (above market rate)<br /> * A 5 day working week, any 5 day of the week<br /> * Medical coverage (outpatient and inpatient)<br /> * 4 weeks' comprehensive paid training<br /> * Attractive staff discount - discounted hotel accommodation anywhere in the world!<br /> * Leadership development<br /> * International relocation opportunities are available!<br /> * Dress code - smart and casual every day!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6626982/Customer-Support-Specialist-%E2%80%93-Chinese-English-MY-Kuala-Lumpur
Call Center - Customer Support Specialist - Spanish Thailand Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Spanish
Posted: 24th Jun 2016

Contact Center - Customer Support Specialist - Spanish Speaking Bangkok, Thailand<br /> <br /> <br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN BANGKOK, THAILAND You must be willing to relocate there if you are interested in this role. Full relocation assistance and visa sponsorship is provided.<br /> <br /> <br /> <br /> Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology?<br /> <br /> We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Bangkok offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in Spanish and English we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * To deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email)<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service<br /> * Accountable for meeting individual and team goals (KPIs)<br /> * Continuously identify work process improvements and communicate to Team Leaders and (or) Manager<br /> <br /> <br /> <br /> Requirements:<br /> <br /> <br /> <br /> * MUST have good command of spoken and written Spanish language (level B2 or higher according to The Common European Framework ) + Good English communication skills<br /> * At least 2 years of working experience in the related field is required for visa processing purposes.<br /> * Immaculate telephone manners and communication skills.<br /> * Excellent listening skills, critical-thinker with attention to detail.<br /> * Minimum typing speed of 35 words per minute<br /> * Willing to work on rotating shifts, public holidays, and weekends<br /> * Ability to work in both a team environment and independently<br /> * Demonstrate high degree of integrity and confidentiality<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * 5-day work week<br /> * Competitive salary<br /> * 4 weeks' paid training<br /> * Discounted hotel accommodation; anywhere in the world<br /> * Exposure to travel industry<br /> * Career advancement opportunities at any of our office locations globally<br /> * Work culture: balance in work and life<br /> * Work environment: multinational<br /> * Dress code: smart casual<br /> * Strategic office location at City Centre, Bangkok<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6903582/Call-Center-Customer-Support-Specialist-Spanish-Thailand
Portuguese Sales Consultant - Luxury Travel Salary: 19000 to 50000 OTE
Location: United Kingdom, London, Central London
Languages: English, Portuguese
Posted: 24th Jun 2016

Take your sales career to the next level! <br /> <br /> LRS (Language Recruitment Services) is currently recruiting a Portuguese Speaking Sales Consultant with previous sales experience to work for an exciting and dynamic multinational company specialized in luxury cruise travel and expeditions.<br /> You will be responsible for selling products and services over the telephone to warm online client enquiries from the Portuguese speaking region, as well as, receiving inbound calls and calling selected leads. <br /> Outstanding product training and career development is provided to the right candidate.<br /> <br /> Responsibilities of the Portuguese Sales Consultant - Luxury Travel:<br /> <br /> You will be managing a high volume of sales calls and will be proactively selling by keeping in touch with clients in a consultative manner<br /> Developing intricate product knowledge in order to be able to answer customer enquiries whilst always upselling<br /> Working towards predefined monthly, quarterly and annual targets<br /> Making recommendations to prospects and clients wherever possible<br /> Assisting in compiling qualified leads through all possible channels (networking, email, direct mail, referrals)<br /> Maintaining accurate records of clients and potential clients<br /> <br /> Candidate requirements for Portuguese Sales Consultant - Luxury Travel:<br /> <br /> Excellent Portuguese both written and spoken in addition to English<br /> A Degree or similar qualification in Business Administration or Travel and Tourism<br /> Consumer sales experience desired – full training provided<br /> Proven ability to meet targets<br /> A very driven, highly motivated and ambitious team player<br /> Travel industry experience an advantage but not necessary<br /> <br /> Please send your CV in word format, other formats will not be accepted.<br /> <br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.<br /> <br /> Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6866652/Portuguese-Sales-Consultant-Luxury-Travel
Customer Support Specialist - English & Chinese CN-Shanghai Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Mandarin
Posted: 24th Jun 2016

Customer Support Specialist - English & Chinese CN-Shanghai<br /> <br /> <br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN SHANGHAI, CHINA - To apply you must be eligible to work there and willing to relocate.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> We are recruiting for Customer Support Specialists to be based in our client's Shanghai office! This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English and Mandarin, we would love to hear from you!<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * Deliver excellent customer service and manage the needs of our customers (guests and partners) through a range of communication channels (phone and email)<br /> * Continuously identify work process improvements and communicate to Team Leaders and (or) Manager<br /> * Accountable for meeting individual (KPIs) and team goals<br /> <br /> <br /> <br /> Requirements:<br /> <br /> * 1-2 years' experience in customer service - fresh graduates are also welcome to apply<br /> * Good command of English and Mandarin (spoken, read & write)<br /> * Excellent telephone manners and communication skills<br /> * Must be able to work in shift rotations and even public holidays to ensure we provide 24/7 service to customers<br /> * Ability to work under stressful and pressured environment<br /> * Independent and able to work under minimal supervision<br /> * High degree of integrity and confidentiality<br /> * Computer literate<br /> <br /> Please Note: you must be eligible to work in China to be considered for this role<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * Attractive annual salary with comprehensive benefits<br /> * Insurance coverage<br /> * 5-day work week<br /> * 4 weeks comprehensive training in Bangkok/Kuala Lumpur<br /> * Performance bonus<br /> * Discounted hotel accommodation anywhere in the world!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6626972/Customer-Support-Specialist-English-Chinese-CN-Shanghai
Global Media Manager - eCommerce TH-Bangkok Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Global Media Manager - eCommerce TH-Bangkok<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN BANGKOK! You must be willing to relocate to Thailand if you are interested in this role. Full relocation assistance and visa sponsorship is provided.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a highly innovative $3bn accommodation platform, operating a global network that includes more than 250,000 hotels worldwide. They provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers. They are looking for a smart, forward-thinking Global Media Manager to join their Bangkok headquarters.<br /> <br /> <br /> <br /> Role:<br /> <br /> <br /> <br /> Our client is not an especially famous brand. Nor is it associated with great brand marketing. But they plan to change that.<br /> <br /> As they embark on brand campaigns across several markets, they are looking for someone who understand how to get the most out of bought media, is both strategic and creative in the way they put it all together and can measure media performance against nuanced brand objectives.<br /> <br /> The team is centrally run and so the role requires top-drawer agency & talent management skills and a fine eye for detail, together with an appreciation of the power of strong creative. <br /> <br /> This person will do this in one of the fastest changing and most exciting sectors in tech: travel- and across many of the world's most exciting markets.<br /> <br /> This role will report to the Global Director of Brand & Communications and therefore into the heart of the Senior Leadership Team.<br /> <br /> This role is based at the Global Headquarters in Bangkok, Thailand.<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> This person will:<br /> <br /> * Have a love for travel and a desire to understand how media can help this company become one of the world's great travel brands.<br /> * Inspire and engage the team to think progressively about how to develop and distribute content and campaigns.<br /> * Be both inventive and disciplined in seeing the potential of both digital and traditional media in driving the brand forward. But also think beyond bought media to be creative about any distribution/connection opportunity and join it all together.<br /> * Have a global perspective. Lead and manage media agencies and media plans across a number of often very different markets. Getting to grips with the details that differentiate them.<br /> * Know how to judge and direct a plan that often connects a media agency plan with the company's own performance marketing plans. Basically, are they investing our media money in the best possible way?<br /> * Understand how brand marketing differs from performance marketing but also have a point of view about how they can use data to balance the slow burn of brand marketing with the need of a performance marketing culture to see a depth of data.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> Skills:<br /> <br /> * Strong track record of campaign management on strong creative, multi-channel campaigns.<br /> * We think practioners make the best clients: we need someone who knows how to put together a detailed media strategy and plan and how to judge how it worked.<br /> * Great project management, measurement and planning capability. Taking ownership from the start to the finish.<br /> * Ability to manage relationships and keep everyone inspired and focused.<br /> * Great proactive project management capabilities so everything falls into place as it should, when it should.<br /> * Good with setting and managing budgets, scope of work and negotating with third parties.<br /> * Ability to operate independently as well as work in a team-oriented and fast paced environment.<br /> * Be versatile, proactive and excited about being part of what is in effect a startup within a bigger business<br /> * Asian experience is not essential but would be useful.<br /> <br /> Qualifications:<br /> <br /> * 5+ years of branding and communications, at a brand organisation or agency.<br /> * Experience at both consumer brands and online brands.<br /> * Understanding of e-commerce model drivers and metrics.<br /> * Proven success developing and measuring offline advertising campaigns (TV, Radio, Print, OOH, etc.)<br /> * Experience with managing social media channels.<br /> * Undergraduate degree required.<br /> <br /> <br /> <br /> Our client welcomes applications from overseas candidates willing to relocate, full visa sponsorship and relocation assistance provided.<br /> <br /> Please send us your CV right now. Interviews are starting imminently]]>
http://www.toplanguagejobs.co.uk/job/6625682/Global-Media-Manager-eCommerce-TH-Bangkok
Spanish Sales Consultant - Luxury Travel Salary: 19000 to 50000 OTE
Location: United Kingdom, London, Central London
Languages: English, Spanish
Posted: 24th Jun 2016

Take your sales career to the next level! <br /> <br /> LRS (Language Recruitment Services) is currently recruiting a Spanish Speaking Sales Consultant with previous sales experience to work for an exciting and dynamic multinational company specialized in luxury cruise travel and expeditions.<br /> You will be responsible for selling products and services over the telephone to warm online client enquiries from the Spanish speaking region, as well as, receiving inbound calls and calling selected leads. <br /> Outstanding product training and career development is provided to the right candidate.<br /> <br /> Responsibilities of the Spanish Sales Consultant - Luxury Travel:<br /> <br /> You will be managing a high volume of sales calls and will be proactively selling by keeping in touch with clients in a consultative manner<br /> Developing intricate product knowledge in order to be able to answer customer enquiries whilst always upselling<br /> Working towards predefined monthly, quarterly and annual targets<br /> Making recommendations to prospects and clients wherever possible<br /> Assisting in compiling qualified leads through all possible channels (networking, email, direct mail, referrals)<br /> Maintaining accurate records of clients and potential clients<br /> <br /> Candidate requirements for Spanish Sales Consultant - Luxury Travel:<br /> <br /> Excellent Spanish both written and spoken in addition to English<br /> A Degree or similar qualification in Business Administration or Travel and Tourism<br /> Consumer sales experience desired – full training provided<br /> Proven ability to meet targets<br /> A very driven, highly motivated and ambitious team player<br /> Travel industry experience an advantage but not necessary<br /> <br /> Please send your CV in word format, other formats will not be accepted.<br /> <br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.<br /> <br /> Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6866642/Spanish-Sales-Consultant-Luxury-Travel
Contact Center - Team Leader - Russian Speaker Budapest Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Russian
Posted: 24th Jun 2016

Contact Center - Team Leader - Russian Speaker Budapest<br /> <br /> <br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN BUDAPEST, HUNGARY You must be willing to relocate there if you are interested in this role. <br /> <br /> <br /> <br /> Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology?<br /> <br /> We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Leader, you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. <br /> <br /> In this position, you will work closely with the operations management team and other departments within our client's Customer Experience Group (CEG) to support their contact center. The team leader of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. You will understand the team members' strengths, weaknesses and motivations.<br /> <br /> The position requires you to provide extensive coaching to our Russian-speaking contact center agents as well as provide valuable input on processes to our operations team.<br /> <br /> You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting their international contact center network.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading global online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Bangkok offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in Spanish and English we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met<br /> * Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis.<br /> * Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success.<br /> * Ensure the proper and effective implementation of new and existing customer service structures & procedures<br /> * Understand & analyze traffic reports, proactively make suggestions for improvement<br /> * Monitor team attendance, document infractions and implement corrective action<br /> * Assist with planning/organizing the proper coverage & align staffing<br /> * Supervise the quality assurance process and related training of staff members to ensure quality customer service.<br /> * Participate in recruitment activities (screening, interviewing)<br /> * Act as a backup of Operations Manager if needed<br /> <br /> <br /> <br /> Requirements:<br /> <br /> * At least 3 years of supervisory/team lead experience in a BPO / contact center environment<br /> * Experience in managing at least a group of 15-20 people in an inbound contact center set up<br /> * Excellent Russian communication skills (verbal & written). Additional European Language a plus<br /> * Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance.<br /> * Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments<br /> * Must be able to handle multiple projects and effectively manage different timelines<br /> * Proven experience and knowledge in effective hiring, training, coaching and people management practices<br /> * Experience in managing remote teams is an advantage<br /> * Proficiency in Microsoft products including Word, Excel and PowerPoint<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * Competitive salary<br /> * Young and dynamic multinational team<br /> * Possibility to travel<br /> * Career opportunity regarding lateral moves within Travel Operations teams and global locations as well as other departments within the company<br /> * Continuous learning & development through corporate training programs<br /> * Modern working environment in the heart of the city<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6903612/Contact-Center-Team-Leader-Russian-Speaker-Budapest
French Sales Consultant - Luxury Travel Salary: 19000 to 50000 OTE
Location: United Kingdom, London, Central London
Languages: English, French
Posted: 24th Jun 2016

Take your sales career to the next level! <br /> <br /> LRS (Language Recruitment Services) is currently recruiting a French Speaking Sales Consultant with previous sales experience to work for an exciting and dynamic multinational company specialized in luxury cruise travel and expeditions.<br /> You will be responsible for selling products and services over the telephone to warm online client enquiries from the French speaking region, as well as, receiving inbound calls and calling selected leads. <br /> Outstanding product training and career development is provided to the right candidate.<br /> <br /> Responsibilities of the French Sales Consultant - Luxury Travel:<br /> <br /> You will be managing a high volume of sales calls and will be proactively selling by keeping in touch with clients in a consultative manner<br /> Developing intricate product knowledge in order to be able to answer customer enquiries whilst always upselling<br /> Working towards predefined monthly, quarterly and annual targets<br /> Making recommendations to prospects and clients wherever possible<br /> Assisting in compiling qualified leads through all possible channels (networking, email, direct mail, referrals)<br /> Maintaining accurate records of clients and potential clients<br /> <br /> Candidate requirements for French Sales Consultant - Luxury Travel:<br /> <br /> Excellent French both written and spoken in addition to English<br /> A Degree or similar qualification in Business Administration or Travel and Tourism<br /> Consumer sales experience desired – full training provided<br /> Proven ability to meet targets<br /> A very driven, highly motivated and ambitious team player<br /> Travel industry experience an advantage but not necessary<br /> <br /> Please send your CV in word format, other formats will not be accepted.<br /> <br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.<br /> <br /> Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6866622/French-Sales-Consultant-Luxury-Travel
Partner Relationship Manager - eCommerce - AU/NZ - Sydney based Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Partner Relationship Manager - eCommerce - AU/NZ - Sydney based<br /> <br /> <br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN SYDNEY, ASUTRALIA! You must be eligible to work and willing to relocate to there if you are interested in this role. <br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is one of the world's largest and fastest growing online travel agents and is now established among the premier e-commerce companies in Asia. Coming from over 60 counties, their 1,900 person team is young, energetic, and hyper-focused on every last detail of the internet. Despite their size, they feel like a startup. You'll get to work on tough challenges, surrounded by people as smart as you are to help solve them.<br /> <br /> <br /> <br /> Role:<br /> <br /> The Partner Relationship Manager (PRM) is a relationship and partner development role to drive hotel sales through a wide array of third parties and distribution channels (e.g. Banks, Airlines, Loyalty programs, Online Affiliates).<br /> <br /> The PRM Australia and New Zealand reports to the VP Business Development within Partner Marketing and works closely with operations and technical teams and Vertical Heads to execute the ambitious expansion of our business development activities in AU & NZ. As PRM you ensure the company continues to develop high level insights into the AU & NZ online market and the competitive landscape.<br /> <br /> This position is based out of their Sydney office.<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * Drive revenue for Agoda from AU & NZ<br /> * Own the strategy, planning and execution of marketing activities and partnership activities in AU & NZ<br /> * Day-to-day management of existing partners (performance, reporting, promotions, solutions)<br /> * Develop annual account plans for and build long term relationships with key accounts<br /> * Ownership of the partner acquisition process from deal negotiation to deal closure<br /> * Understand a partner's business needs and translate this into regular tailored joint marketing initiatives and develop successful partner merchandising calendars<br /> * Translate partners' technical requirements into business growth opportunities; own the implementation of Agoda partner solutions with partners<br /> * Proactively identify and qualify new leads and new partnership type opportunities<br /> <br /> <br /> <br /> Requirements:<br /> <br /> Qualifications & Skills<br /> <br /> * Good understanding of the AU & NZ online market<br /> * Bachelor's degree or equivalent, in business, marketing or other relevant field<br /> * Minimum of three years' experience in business development<br /> * Experience in e-commerce or online travel channels an advantage<br /> * Good understanding of web-related technologies, and the technical aspects of affiliate distribution models<br /> * Demonstrated consumer and client orientated mindset<br /> * Outstanding analytical, numerical and problem solving skills; understands and utilizes data and metrics relevant to role<br /> * Ability to communicate value proposition to potential partners, with experience likely gained from a consultative, solutions-based, business development environment<br /> * Proficiency in Microsoft Word, Excel, Outlook and PowerPoint<br /> <br /> Personal characteristics:<br /> <br /> * Past success in acquiring, mentoring and building productive long term customer relationships<br /> * Adapts well to and is energized by change<br /> * Demonstrated ability to work autonomously, and manage a wide variety of projects simultaneously<br /> * Excellent communicator who expresses facts and ideas in a clear, convincing and organized manner<br /> * Excellent people skills, with the ability to establish relationships and influence stakeholders at all level<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you've got a background in e-business sales and marketing and this role sounds like it's for you please send us your CV right now. Our client will be starting interviews imminently]]>
http://www.toplanguagejobs.co.uk/job/6918782/Partner-Relationship-Manager-eCommerce-AU-NZ-Sydney-based
German Sales Consultant - Luxury Travel Salary: 19000 to 50000 OTE
Location: United Kingdom, London, Central London
Languages: English, German
Posted: 24th Jun 2016

Take your sales career to the next level! <br /> <br /> LRS (Language Recruitment Services) is currently recruiting a German Speaking Sales Consultant with previous sales experience to work for an exciting and dynamic multinational company specialized in luxury cruise travel and expeditions.<br /> You will be responsible for selling products and services over the telephone to warm online client enquiries from the German speaking region, as well as, receiving inbound calls and calling selected leads. <br /> Outstanding product training and career development is provided to the right candidate.<br /> <br /> Responsibilities of the German Sales Consultant - Luxury Travel:<br /> <br /> You will be managing a high volume of sales calls and will be proactively selling by keeping in touch with clients in a consultative manner<br /> Developing intricate product knowledge in order to be able to answer customer enquiries whilst always upselling<br /> Working towards predefined monthly, quarterly and annual targets<br /> Making recommendations to prospects and clients wherever possible<br /> Assisting in compiling qualified leads through all possible channels (networking, email, direct mail, referrals)<br /> Maintaining accurate records of clients and potential clients<br /> <br /> Candidate requirements for German Sales Consultant - Luxury Travel:<br /> <br /> Excellent German both written and spoken in addition to English<br /> A Degree or similar qualification in Business Administration or Travel and Tourism<br /> Consumer sales experience desired – full training provided<br /> Proven ability to meet targets<br /> A very driven, highly motivated and ambitious team player<br /> Travel industry experience an advantage but not necessary<br /> <br /> Please send your CV in word format, other formats will not be accepted.<br /> <br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.<br /> <br /> Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales, Luxury Travel Sales, Sales, Account Manager, Telesales, Cruise Sales, Travel Sales, Travel Account Manager, Delegate Sales, Events Sales, Luxury Cruise Sales<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6866572/German-Sales-Consultant-Luxury-Travel
Associate Director - Hotels - Travel & Tourism US-West Coast Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Associate Director - Hotels - Travel & Tourism US-West Coast/California<br /> <br /> <br /> <br /> PLEASE NOTE: THIS ROLE IS FOR RELOCATION TO USA WEST COAST. You must be eligible to work and willing to relocate to there if you are interested in this role. <br /> <br /> <br /> <br /> Company:<br /> <br /> This American dotcom, a top 5 player in their industry, operates a global network that includes more than 250,000 partners worldwide. Our client provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers. They are now recruiting an Associate Director to join their West Coast team.<br /> <br /> <br /> <br /> Role:<br /> <br /> As Associate Director you will bring a strong analytical acumen coupled with market place knowledge, a high level of sales savvy and the ability to recruit, motivate, coach and mentor subordinates. In addition, the capability to establish and develop long term relationships with both internal and external customers will be a key to the success of the role. Proven experience in managing a team in the United States, driven personality, disciplined work habits, strong ethic and attention to details will all be key to the role.<br /> <br /> Responsibilities will include: (1) set strategic objectives in conjunction with Senior Management team in Head Office, (2) lead, coach and manage a team of market managers and coordinators to achieve set targets, (3) managing and optimising a plan for partnering with hotels to drive operating goals, and (4) building high-level and long-lasting hotel groups relationships to enhance contracting efforts in the assigned countries destinations, (6) help define, implement and coordinate HR and administrative processes to ensure a smooth operation of the local office.<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * Initiate, acquire and develop direct hotel partnerships to meet Company objectives<br /> * Ensure revenue goals for market and control costs within budget<br /> * Recruit, develop, manage, retain, lead a team of market managers and coordinators to ensure adherence to all targets and KPIs.<br /> * Ensure good and pro-active team work with subordinates, colleagues and superiors.<br /> * Provide the team and the senior management with regular, constructive and relevant feedback.<br /> * Prepare and present high quality weekly reviews.<br /> * Share and seek out best practices and knowledge<br /> * Lead training initiatives<br /> * Work with hotel partners to secure market deals and promotions with hotels<br /> * Ensure price competitiveness of product<br /> * Plan and execute regular and relevant partner visits according to the goals, targets and objectives<br /> * Attend and participate to all relevant tradeshows, workshops and local events necessary to achieve goals and represent the company in line with company guidelines<br /> * Share relevant data and information with the partners to ensure a high level of communication and feedback to optimize performance<br /> * Verify, analyze and understand all available data and reports by giving continuously feedback on the quality of the data.<br /> * Ensure operational goals are achieved<br /> * Obtain inventory and long term agreements with our supply partners<br /> * Coordinate with central management on planning and objectives<br /> * Establish individual goals and conduct direct reports performance reviews<br /> * Travel within the assigned markets<br /> * Develop, and own relationships with key decision makers at hotels, hotel groups, associations and other relevant industry bodies.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> * Bachelor's or equivalent degree required;<br /> * MBA or equivalent a plus;<br /> * 3-7 years business development experience required;<br /> * Min 8 years' experience managing a team, with a proven success record in setting KPIs and sales and marketing strategies;<br /> * 5+ years progressive sales and marketing experience in consultative sales or sales management environment;<br /> * E-commerce, hospitality or travel industry expertise a must;<br /> * Strong Communication Skills <br /> <br /> <br /> <br /> Competencies/Skills:<br /> <br /> <br /> <br /> * Strong numerical and analytical skills;<br /> * Strong interpersonal skills (externally and internally);<br /> * Proficiency in Microsoft Word, Excel, Outlook and PowerPoint;<br /> * Ability to communicate value proposition to potential partners;<br /> * Understanding of the principles of conversion, ROI and financial metrics associated with online advertising and online partnerships;<br /> * Team leader and team player;<br /> * Professional "get it done" attitude and work ethic; ability to move fast<br /> * Past success in mentoring and building sales organizations that cater to long term customer relationships;<br /> * Strong attention to detail;<br /> * Highly disciplined work habits;<br /> * Energetic and driven personality;<br /> * Focus on the core opportunity<br /> * Adapts well to and is energized by change;<br /> * Creative and Innovative.<br /> <br /> <br /> <br /> If your bring what we're looking for and you like what your read do not hesitate - send your CV now!]]>
http://www.toplanguagejobs.co.uk/job/6919662/Associate-Director-Hotels-Travel-Tourism-US-West-Coast
German Speakers! Do not miss this chance to work in Athens! Salary: Attractive Salary+ Benefits
Location: Greece
Languages: English, German
Posted: 24th Jun 2016

Speak German? Eager to work abroad in work for one of the leading companies worldwide? If so, this is for YOU!<br /> <br /> The role:<br /> Work full-time in a professional team attending German speaking customers queries on the phone and provide them technical support and appropriate customer service. If you have good problem solving, organization, communication skills, are highly motivated, positive, and are willing to work abroad than you are the right one we are looking for!<br /> <br /> Your job: <br /> •To receive and place telephone calls<br /> •To maintain good customer relationships by handling their questions and concerns with speed and professionalism. <br /> •To perform data entry and use software programs.<br /> <br /> Your profile:<br /> • Fluent German and English <br /> • Passionate about technology<br /> • Good communication and customer service skills<br /> <br /> Your benefits: <br /> • Relocation package - Flight paid, Accommodation for 2 weeks<br /> • Competitive salary + production bonus per month based on your productivity<br /> • Multicultural environment<br /> • Competitive salary <br /> • Paid Training <br /> • Opportunity to learn Greek<br /> • Career progression<br /> • Employee discounts (gym /restaurants)<br /> <br /> If you are interested in this job offer, please get in touch so we can discuss it and I can provide you with more information. <br /> Send your cv to silvanaf@mgirecruitment.com , or add me on skype: bianca.mgi. I look forward to hearing from you. <br /> <br /> <br /> If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!<br /> For more information or for more employment opportunities check out our website mgirecruitment.com or try http://www.facebook.com/mgirecruitment<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6852172/German-Speakers-Do-not-miss-this-chance-to-work-in-Athens
German Speakers needed in Athens! Salary: Attractive Salary+ Benefits
Location: Greece
Languages: English, German
Posted: 24th Jun 2016

Speak German? Eager to work abroad in work for one of the leading companies worldwide? If so, this is for YOU!<br /> <br /> The role:<br /> Work full-time in a professional team attending German speaking customers queries on the phone and provide them technical support and appropriate customer service. If you have good problem solving, organization, communication skills, are highly motivated, positive, and are willing to work abroad than you are the right one we are looking for!<br /> <br /> Your job: <br /> •To receive and place telephone calls<br /> •To maintain good customer relationships by handling their questions and concerns with speed and professionalism. <br /> •To perform data entry and use software programs.<br /> <br /> Your profile:<br /> • Fluent German and English <br /> • Passionate about technology<br /> • Good communication and customer service skills<br /> <br /> Your benefits: <br /> • Relocation package - Flight paid, Accommodation for 2 weeks<br /> • Competitive salary + production bonus per month based on your productivity<br /> • Multicultural environment<br /> • Competitive salary <br /> • Paid Training <br /> • Opportunity to learn Greek<br /> • Career progression<br /> • Employee discounts (gym /restaurants)<br /> <br /> If you are interested in this job offer, please get in touch so we can discuss it and I can provide you with more information. <br /> Send your cv to silvanaf@mgirecruitment.com , or add me on skype: bianca.mgi. I look forward to hearing from you. <br /> <br /> <br /> If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!<br /> For more information or for more employment opportunities check out our website mgirecruitment.com or try http://www.facebook.com/mgirecruitment<br /> ]]>
http://www.toplanguagejobs.co.uk/job/6851962/German-Speakers-needed-in-Athens
Customer Support Specialist - English MY-Kuala Lumpur Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Customer Support Specialist - English MY-Kuala Lumpur<br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN KULA LUMPUR, MALYSIA You must be willing to relocate there if you are interested in this role. Full relocation assistance and visa sponsorship is provided.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists for our client to be based in their Malaysia offices. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English we would love to hear from you! <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * You will deliver excellent customer service and manage the needs of customers (guests and partners) through a range of communication channels (phone and email).<br /> * Professionally handle high volume of inquiries from clients and customers.<br /> * You will be accountable for meeting individual (KPIs) and team goals.<br /> * Understand and deliver business strategies and improve customer services through the execution of self-service.<br /> * Continuously identify work process improvements.<br /> * Communicate to Team Leaders and (or) Manager.<br /> * Perform office-based administrative duties whenever required.<br /> * Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.<br /> * Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> We are looking for individuals that have an excellent command of spoken and written English.<br /> <br /> <br /> <br /> Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.<br /> <br /> * Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.<br /> <br /> * Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.<br /> <br /> * Analytical thinking and high problem-solving skills.<br /> * Stress tolerance and able to work under pressured environment.<br /> * Willing to work in shift rotations (am/pm/midnight shift) to ensure 24/7 service levels.<br /> * Able to work on public holidays (including CNY) and weekends.<br /> * Required to have own transportation arrangement because this is a 24 hour operations.<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * An attractive annual salary + shift allowance + 50% subsidized parking rates (above market rate)<br /> * A 5 day working week, any 5 day of the week<br /> * Medical coverage (outpatient and inpatient)<br /> * 4 weeks' comprehensive paid training<br /> * Attractive staff discount - discounted hotel accommodation anywhere in the world!<br /> * Leadership development<br /> * International relocation opportunities are available!<br /> * Dress code - smart and casual every day!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6821082/Customer-Support-Specialist-English-MY-Kuala-Lumpur
Customer Support Specialist - English & Chinese CN-Shanghai Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English, Mandarin
Posted: 24th Jun 2016

Customer Support Specialist - English & Chinese CN-Shanghai<br /> <br /> <br /> <br /> PLEASE NOTE THIS ROLE IS BASED IN SHANGHAI, CHINA - To apply you must be eligible to work there and willing to relocate.<br /> <br /> <br /> <br /> Company:<br /> <br /> Our client is a leading Asia-based, online hotel reservations company, which specializes in securing the lowest discount hotel prices. Their network includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.<br /> <br /> <br /> <br /> Role:<br /> <br /> We are recruiting for Customer Support Specialists to be based in our client's Shanghai office! This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English and Mandarin, we would love to hear from you!<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> * Deliver excellent customer service and manage the needs of our customers (guests and partners) through a range of communication channels (phone and email)<br /> * Continuously identify work process improvements and communicate to Team Leaders and (or) Manager<br /> * Accountable for meeting individual (KPIs) and team goals<br /> <br /> <br /> <br /> Requirements:<br /> <br /> * 1-2 years' experience in customer service - fresh graduates are also welcome to apply<br /> * Good command of English and Mandarin (spoken, read & write)<br /> * Excellent telephone manners and communication skills<br /> * Must be able to work in shift rotations and even public holidays to ensure we provide 24/7 service to customers<br /> * Ability to work under stressful and pressured environment<br /> * Independent and able to work under minimal supervision<br /> * High degree of integrity and confidentiality<br /> * Computer literate<br /> <br /> Please Note: you must be eligible to work in China to be considered for this role<br /> <br /> <br /> <br /> Our client offers:<br /> <br /> * Attractive annual salary with comprehensive benefits<br /> * Insurance coverage<br /> * 5-day work week<br /> * 4 weeks comprehensive training in Bangkok/Kuala Lumpur<br /> * Performance bonus<br /> * Discounted hotel accommodation anywhere in the world!<br /> <br /> <br /> <br /> Your Next Step:<br /> <br /> If you bring what it takes and this role looks like it's for you then we want to hear from you straight away. Send us your CV for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/6779742/Customer-Support-Specialist-English-Chinese-CN-Shanghai
Ass Director Operations - Hotels - Bangkok - Relocation Offered Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Associate Director Operations - Hotels (Bangkok, Thailand) - Relocation and visa sponsorship offered<br /> <br /> <br /> <br /> PLEASE NOTE: THIS ROLE IS BASED IN BANGKOK, THAIALND. YOU MUST BE WILLING TO RELOCATE THERE IF YOU'RE INTERESTED IN THIS OPPORTUNITY!<br /> <br /> <br /> <br /> Company:<br /> <br /> This American dotcom, a top 5 player in their industry, operates a global network that includes more than 250,000 partners worldwide. Our client provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers. <br /> <br /> <br /> <br /> Role:<br /> <br /> As Associate Director of Operations - Hotels Team, the key objective will be to lead operational efficiencies to achieve objectives of the Hotels Team, the position will be based in Bangkok.<br /> <br /> In doing so, this individual will bring a strong project management and analytical acumen coupled with market place knowledge, and a high level of operational savvy. In addition, the capability to establish and develop long term relationships with both internal and external customers will be a key to the success of the role. Driven personality, strong leadership, disciplined work habits, and attention to details will be the key to the role.<br /> <br /> <br /> <br /> Responsibilities: <br /> <br /> Responsibilities will include:<br /> <br /> (1) leading operations team globally to achieve set objectives <br /> <br /> (2) managing and optimizing business development plans for supply partnerships to drive operating goals,<br /> <br /> (3) develop strategy for business development systems/ tools<br /> <br /> (4) managing operational project tasks to improve efficiencies in the Business Development team.<br /> <br /> <br /> <br /> * Project Manage new key initiatives in areas of product, operations and analysis;<br /> * Lead and mentor teams both in Bangkok and in regional offices to achieve KPIs;<br /> * Increase operational efficiencies and revenue increases within the Hotels Team department, and inter department workflows;<br /> * Support and optimise Hotels Team tools;<br /> * Lead change in company extranet and APIs and seek ways to optimize performance of team and customers;<br /> * Work with senior management to achieve project funding and regular updates<br /> * Deep analytical skills in cube data and reporting;<br /> * Share and seek out best practices and knowledge;<br /> * Coordinate with central management on planning and objectives.<br /> <br /> <br /> <br /> Qualifications:<br /> <br /> * Bachelor or equivalent degree required;<br /> * MBA a plus;<br /> * 5 - 6 years operations or project management experience required;<br /> * Proven track record in project delivery and team management;<br /> * Multinational commercial experience preferred;<br /> * E-commerce or travel industry experience a plus;<br /> * Strong Communication Skills with fluency in English; Secondary language desirable;<br /> * Prior experience working in Airlines, Technology or Tourism sector desirable.<br /> <br /> <br /> <br /> Competencies/Skills:<br /> <br /> * Excellent problem solving skills;<br /> * Strong numerical and analytical skills;<br /> * Strong interpersonal skills (externally and internally);<br /> * Ability to communicate value proposition to potential partners;<br /> * Adaptable to new technologies, quick learner;<br /> * Understanding of the principles of conversion, ROI and financial metrics associated with online advertising and online partnerships;<br /> * Team leader and team player;<br /> * Professional "get it done" attitude and work ethic;<br /> * Past success in mentoring and building sales organizations that cater to long term customer relationships;<br /> * Strong attention to detail;<br /> * Highly disciplined work habits;<br /> * Energetic and driven personality;<br /> * Adapts well to and is energized by change;<br /> * Creative and Innovative.<br /> <br /> <br /> <br /> For candidates living outside of Bangkok your visa and relocation expenses will all be taken care of, so the big question is&#8230;what's stopping you?<br /> <br /> **Please note that this is a Bangkok opportunity only and will require you to relocate to Thailand if you are not already there**]]>
http://www.toplanguagejobs.co.uk/job/6764862/Ass-Director-Operations-Hotels-Bangkok-Relocation-Offered
Sales Manager - Hotels - Travel & Tourism US-Los Angeles Salary: Negotiable
Location: United Kingdom, London, Central London, London
Languages: English
Posted: 24th Jun 2016

Sales Manager - Hotels - Travel & Tourism US-Los Angeles<br /> <br /> <br /> <br /> PLEASE NOTE: THIS ROLE IS FOR RELOCATION TO LOS ANGELES, USA. You must be eligible to work and willing to relocate to there if you are interested in this role. <br /> <br /> <br /> <br /> Company:<br /> <br /> This American dotcom, a top 5 player in their industry, operates a global network that includes more than 250,000 partners worldwide. Our client provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers. They are now recruiting an Associate Director to join their West Coast team.<br /> <br /> <br /> <br /> Role:<br /> <br /> As Sales Manager, your key objective will be to help expand our client's room supply network and establish and manage hotel relationships. Ideally you should be experienced in the hotel industry and / or travel industry, especially online travel. You will be taking care of the hotel market and assisting market partnership related functions, as well as identifying trends and defining potential sources of supply to satisfy consumer demand on the company website.<br /> <br /> <br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> 1 Evaluate partnerships & determine actions to optimize production<br /> 2 Execute strategies and promotional activities with partners to enhance productivity and opportunities to manage room availability and competitiveness of the company website<br /> 3 Identify regional supply requirements in terms of product offerings and promotions to match with market demands<br /> 4 Identify, qualify, contact, counsel and visit the important hotel and accommodation suppliers to grow the portfolio of key destinations<br /> 5 Manage listing processes for new suppliers and renewals with existing partners<br /> 6 Manage all supplier data in distribution systems<br /> 7 Improve team operation processes and manage supporting resources<br /> 8 Train and inform partners on our technologies, tools and model<br /> 9 Participate in market research as required<br /> 10 Prepare presentations and materials<br /> 11 Manage regular weekly and monthly supplier and internal reports<br /> <br /> <br /> <br /> Requirements:<br /> <br /> Leadership:<br /> <br /> * Junior position, managing up to 5 people, answering general questions and providing assistance; maintaining assignment completion schedules; performing the same tasks as others.<br /> <br /> <br /> <br /> Independent Judgment and Decision-Making:<br /> <br /> * Very General Supervision<br /> * Resolves most questions, accomplishes most tasks without guidance.<br /> <br /> <br /> <br /> Qualifications:<br /> <br /> * Bachelor's degree or equivalent, in any relevant field <br /> <br /> * Minimum of three years' experience in hotel or travel industry, especially OTA channels<br /> * Strong interpersonal skills & ability to influence external / internal stakeholders<br /> <br /> * Excellent command of English<br /> * Proficiency in Microsoft Word, Excel, Outlook and PowerPoint<br /> * Ability to communicate various proposals to potential partners <br /> <br /> * Be a Team player with a Professional "get it done" attitude and work ethic<br /> * Success in acquiring, mentoring & building long term customer relationships<br /> <br /> * Adapts well to and is energized by change<br /> * Is creative and Innovative<br /> <br /> <br /> <br /> If your bring what we're looking for and you like what your read do not hesitate - send your CV now!]]>
http://www.toplanguagejobs.co.uk/job/6596612/Sales-Manager-Hotels-Travel-Tourism-US-Los-Angeles
Events Operations Sponsorship Manager – Spanish Salary: £35000 - £45000 per annum
Location: United Kingdom, London, Central London, London
Languages: English, Spanish
Posted: 22nd Jun 2016

Our client is a prestigious international entertainment and events organisation and they are currently on the look for a Spanish speaking Sponsorship and Events operations Manager to join their thriving organisation.<br /> <br /> The role will involve direct management of a team of staff and their daily functions along with the entire operational aspect of their event delivery in an international scale.<br /> <br /> The is a wide ranging operations and management role where a vital part would include responsibility for sponsorship activation and sponsorship engagement, always developing new ideas and strategies to ensure sponsors needs and desires are met to the highest of expectations, systematically and without fail.<br /> <br /> The Spanish speaking Events Operations Manager will ensure clear and effective communication between organisations, various event coordinators to the external partners, clients, high profile sponsors and relevant international depts.<br /> <br /> The role would only be suited to driven and organised individuals who have worked within similar broad ranging international multi -event, broad ranging operational and management roles with direct line management to a team of 5-6. The Spanish speaker will also be actively involved in delivering ideas of sponsorship activation and sponsorship engagement for the organisation's events throughout the year.<br /> <br /> The Spanish speaking Events Operations Manager with ideally French would have proven experience within sponsorship activation and delivery whether it be focused on large sports events and arenas, or sponsorship marketing events, corporate hospitality ideas, fanzones, sponsorship focused marketing events etc&#8230; services company. <br /> <br /> This is a unique opportunity to join a global icon in a diverse and integral role within the organisation that ensure he most important events and run to perfection by directly managing a team of coordinators, providing creative input on the marketing for high level sponsors and ultimate service delivery and execution on all fronts.<br /> <br /> If the role matches your aspirations, drive and ability and importantly you have a proven track record in the criteria outlined above - we would like to hear from you!<br /> <br /> Profile<br /> <br /> * Fluency in Spanish and English to a near native level is essential for this role<br /> * Additional fluency in French is a big plus!<br /> * Proven track record within similar operational role in multiple event management within the entertainment, sports, corporate hospitality and recreational sectors and/or large international federations/organisations or similar are needed<br /> * You would need to exhibit a proven track record of managing a team within the event management arena at an international scale at a senior level; this is not an entry level role!<br /> * Engaging, driven with a strong customer focus and driven to deliver to the highest standards within a busy wide ranging management role<br /> * Self-motived and driven to succeed and deliver<br /> <br /> To apply, please send your CV in Word format to Ricardo, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.<br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/6956682/Events-Operations-Sponsorship-Manager-%E2%80%93-Spanish
Mandarin speaking Trip Advisor Salary: 20-25k
Location: United Kingdom, London, Central London, London
Languages: English, Mandarin
Posted: 10th Jun 2016

Job Title: Mandarin speaking Trip Advisor<br /> Skills: good customer service and communication skills, passionate about China and travel!<br /> Salary: c.£20K + commission and bonus<br /> Location: London<br /> Status: Permanent<br /> <br /> An energetic travel e-commerce company is seeking enthusiastic, quick-learning teammates working as part of a new UK team. Our client is looking for junior and engaging candidates, or those with working experience in Travel, hotel, or airline industries with interested in trip planning, customer services and sales. <br /> <br /> Key Responsibilities:<br /> -Work with international colleagues as an inside Trip Advisor to recommend travel products to customers around the world -Assist in the planning and coordination of bespoke trips based on individual preferences and experiences <br /> ·Answer customer questions about travel destinations, products and local culture through phone calls, emails, and social media<br /> ·Work with Sales Manager to achieve weekly and monthly sales targets<br /> ·Work with the local tour operators around the world to plan and deliver unique holiday experiences<br /> <br /> Key skills:<br /> ·Out-going, and good at communicating both in Mandarin and English, verbal and written<br /> ·Passionate about travel, curious about history and geography<br /> ·Responsible, reliable, patient, detail-oriented and fond of team work<br /> ·Applications are welcome from those with an Academic background including Journalism, Travel, Chinese or Education<br /> ·Proficient at Microsoft office operating experience (Word, Excel, E-mail) <br /> ·Extensive UK, Europe, US, Canada, travel or living experience is highly preferred<br /> ·Travel industry working experience is highly preferred<br /> ·Tech savvy and interested in web based technology is beneficial<br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. <br /> <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/6892402/Mandarin-speaking-Trip-Advisor