Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Interpreters based in Durham Salary: Excellent
Location: United Kingdom, North East, Durham
Languages: Mandarin, Turkish, Farsi, Sign Language
Posted: 21st May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Durham to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:<br /> <br /> BSL<br /> Mandarin<br /> Farsi<br /> Turkish<br /> <br /> <br /> Ideally candidates should meet at least one of the following criteria:<br /> Community Interpreting Course Level 3 <br /> BA or MA in interpreting services<br /> Diploma in Public Service Interpreting ( DPSI)<br /> Metropolitan Police Test<br /> Home Office Test <br /> <br /> Be a full member National Register of Public Services Interpreters (NRPSI)<br /> For rare languages we will also consider Interpreters who do not fill the above criteria.<br /> <br /> If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!<br /> <br /> Please contact us on join@thebigword.com <br /> We look forward to working with you!<br /> thebigword interpreting service<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1971201/Interpreters-based-in-Durham
Interpreters in Newcastle Salary: excellent
Location: United Kingdom, North East, Tyne & Wear
Languages: Dutch, Vietnamese, Bulgarian, Other Languages, Tamil, Yoruba, Lingala
Posted: 22nd May 2012

<br /> thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in the area to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest include (but not limited to):<br /> <br /> <br /> <br /> Tamil<br /> <br /> Bulgarian<br /> <br /> Mongolian<br /> <br /> Burmese<br /> <br /> Dutch<br /> <br /> Lingala<br /> <br /> Vietnamese<br /> <br /> Yoruba<br /> <br /> <br /> <br /> <br /> <br /> Candidates should meet at least one of the following criteria:<br /> <br /> <br /> <br /> <br /> <br /> Community Interpreting Level 3 Diploma + ongoing experience in public service interpreting<br /> <br /> completion of a DPSI preparation course + ongoing experience in public service interpreting<br /> <br /> A degree partly studied in English with at least one interpreting and one translation component + ongoing experience in public service interpreting<br /> <br /> successful linguistic assessment by thebigword or other acceptable organisation + more than 100 hours of public service interpreting experience<br /> <br /> If you speak the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!<br /> <br /> <br /> <br /> We look forward to working with you<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/1973551/Interpreters-in-Newcastle
Service Desk Representative Salary: £13300.0 per annum
Location: United Kingdom, North East, Durham
Languages: English
Posted: 10th May 2012

Please Note : This role will increase to £14,500 after after successful completion of 3 month probation.<br /> <br /> Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business. <br /> <br /> The Service Desk Representative (SDR) acts as the first point of contact to a large, high profile and diverse client base. The SDR is responsible for the end to end ownership of Technical Support cases logged by the desk via inbound calls or via the web. A key deliverable will be ensuring that each contact is a positive and supportive experience for the client, through first time resolution and accurate information capture to effectively facilitate a timely resolution via 2nd line support teams where required.<br /> <br /> Responsibilities:<br /> <br /> *Using all toolsets available troubleshoot as appropriate in order to achieve a satisfactory solution<br /> *Acknowledge all cases endeavoring to exceed client expectations and service levels <br /> *Adhere to all established case handling and call policies and procedures, including documentation of troubleshooting and contact with the client into the required logging tool<br /> *Use professional telephone techniques at all times<br /> *When a case is irresolvable, provide the required troubleshooting to assist the 2nd Line support team to achieve a satisfactory solution <br /> *Manage owned cases to a satisfactory solution for the client<br /> *Ensure good lines of communication with all support groups are maintained<br /> *Liaise with support groups to reach a satisfactory resolution for the client<br /> *Follow case ownership guidelines for each case and close, when resolved, according to the agreed procedure to ensure resolution of clients' requests (if applicable) <br /> *Ensure all new resolutions with available toolsets are communicated to Service Desk leadership <br /> *Checking call information is accurate; complete ensuring that appropriate severity level has been set and updating UK SD tool set with additional information if required <br /> *Timely notification of Security Alerts and Critical or Major Impact cases through to the appropriate teams <br /> *Provide input into peers' performance reviews when requested by leadership <br /> *Positively and professionally represent your team to other UK SD and ES team members, clients and potential clients<br /> <br /> <br /> *Exceptional telephone communication skills<br /> *Able to develop exceptional email & web-contact communication skills<br /> *Exceptional customer-facing and customer care skills<br /> *Exceptional team player<br /> *Clear ability to handle & close complex Customer contacts (which are likely to overlap)<br /> *Strong personal commitment to the IT industry]]>
http://www.toplanguagejobs.co.uk/job/1950331/Service-Desk-Representative
HR Advisor Salary: £20000.0 - £23000.0 per annum
Location: United Kingdom, North East, Durham
Languages: English
Posted: 3rd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business. <br /> <br /> This person is the first point of contact for HR queries and is responsible for the day to day management of the HR and Recruitment function. Providing a professional consultancy and support service to all line managers on all employment related issues whilst adhering to best practice and legislative requirements. <br /> <br /> Responsibilities:<br /> <br /> * Working closely with Operations Manager to develop HR/ Recruitment Plan and ensure delivery against key milestones<br /> * Work in partnership with line managers on performance management, employee relations, resourcing and staff management/development <br /> * Ensure employee relations matters are handled fairly and consistently in line with legal and company requirements and escalate as appropriate<br /> * Manage the end to end recruitment & selection process, to ensure staffing levels are effectively maintained. This includes governance of headcount and working with Line managers to forecast requirements<br /> * Management & implementation of an HR Scorecard to ensure effective delivery of HR service against SLAs for example recruitment TAT, attrition, attendance<br /> * Lead HR related initiatives and project work to drive continuous improvement and operational efficiency<br /> * Responsible for employee engagement initiatives across the centre to include managing annual Employee Satisfaction survey and ensuring plan in place for continuous improvement<br /> * Liaise with HR colleagues across the business to monitor, review and update all policies in line with current legislation and best practice <br /> * Manage all aspects of attendance management <br /> * Manage employee records in line with Data Protection requirements <br /> * Responsible for processing any payroll adjustments/ changes (for example absence, new starts/ leavers)<br /> <br /> <br /> *Proven success an HR role within a call centre environment<br /> *Experienced in managing the HR function during periods of significant change<br /> *Experience of skills-based recruitment and selection programs<br /> *Good knowledge of performance management approaches, techniques and tools<br /> *Deep knowledge of HR best practice and legal requirements / procedures <br /> *Well developed interpersonal skills<br /> *Ability to establish and maintain personal credibility within the Service Desk environment<br /> *Strong verbal and written communication skills <br /> *Strong organisation and prioritisation skills combined with the ability to work to deadlines<br /> *Proven ability to manage several tasks simultaneously<br /> *Strong attention to detail<br /> *Results-focused and committed to high personal standards and a desire to achieve<br /> *Exceptional teamworking, coaching and facilitatitive skills <br /> *Ability to build strong relationship with key business leaders; demonstrating the commercial drivers behind HR practices<br /> *Experience of working in HR Department in Contact Centre is desirable<br /> *CIPD qualified desirable but not essential]]>
http://www.toplanguagejobs.co.uk/job/1937011/HR-Advisor
Customer Service Administrator - Italian Essential Salary: £12.00 - £14.00 per annum
Location: United Kingdom, North East, Teesside, TS1 1QA
Languages: English, Italian, Spanish
Posted: 2nd May 2012

Customer Service Administrator<br /> 12 Months Contract<br /> Stockton On Tees<br /> up to £26,000 per annum<br /> <br /> Our client is a global manufacturer and marketer of differentiated chemicals. Its operating companies manufacture products for a variety of global industries. Originally known for pioneering innovations in packaging and, later, for rapid and integrated growth in petrochemicals, the company today has 13,000 employees and operates from multiple locations worldwide. <br /> <br /> They are currently looking for multi-lingual Customer Service Administrator. Applicants must have Italian to a business standard combined with English and 1 other European Language. Due to the autonomy of the role, it is important that applicants have customer service experience.<br /> <br /> This position involves following customer orders from initial processing to delivery. You will be processing information through SAP and liaising with internal and external agencies. <br /> <br /> This company's passion for personal development and the expanse of the role should provide successful applicants with the opportunity to rapidly expand and develop their careers.<br /> <br /> <br /> Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk]]>
http://www.toplanguagejobs.co.uk/job/1931401/Customer-Service-Administrator-Italian-Essential
Nordic speaking Account Manager Newcastle £18K - £22K +training Salary: £18000 - £22000 per annum + training
Location: United Kingdom, North East, Tyne & Wear
Languages: Finnish, Norwegian, Swedish
Posted: 16th May 2012

A multimillion Marketing & Advertising firm based in Newcastle are currently recruiting for a Nordic / Finnish / Swedish / Norwegien / Danish speaking Account Manager to take part in a global business currently experiencing dramatic growth in new markets. This role offers international exposure and certified sales training, with the opportunity to become a Sales Consultant within 12 months. <br /> <br /> Across the UK, my client are well known for their efficient services, innovative marketing tools and experienced staff. Over the last 10 years of their 50 history there has been significant investment in the European market with overnight success - 100% increase in sales every year for the last 4 years! The most successful markets over these years have been Finland, Sweden, Norway and Denmark. <br /> <br /> Nordic speaking Account Managers are now required to join a team of 15 (Norwegian, Finnish, Swedish, Dutch, Danish, English) from a Newcastle based office. This role will start off working with existing clients and understanding their requirements on a day to day basis. Over the course of a 12 month training plan, Account Managers will be moving towards a more sales focussed role with the intention of growing their Nordic market over the next decade. <br /> <br /> In order to apply for this role, you MUST: <br /> <br /> * Speak fluent English and at least ONE Nordic language (Danish, Finnish, Norwegian, Swedish) <br /> * Have at least 12 months telephone based sales experience (telesales, account management, cold calling, call centre etc. are all considered) <br /> <br /> Beneficial, but not essential experience: <br /> <br /> * Preferential industries: Sales, Marketing, Advertising, Manufacturing, Logistics <br /> <br /> This role will be part of the multicultural Sales Team who are offering a well structured and successful training scheme to encourage performance very early within your career. Previous Account Managers have gone on to become Team Leaders or Sales Managers for individual countries. <br /> <br /> Candidates with any of the required languages will be considered: Norwegian, Swedish, Danish, Finnish. <br /> <br /> The ideal candidate will be motivated by personal and professional career growth. You must be someone who is not afraid to pick up the phone, and you must be comfortable working in two or more languages (where one is English) in a business environment. My client have an excellent benefits package which include a generous commission scheme. What more could you ask for? <br /> <br /> This is an excellent opportunity for someone to forge a long term career in an exciting marketplace. Maybe you are working in a sales role with limited career progression, or are looking to relocate from the Nordic region to the North East for an exciting new opportunity - do not miss out on this role as my client is interviewing NOW <br /> <br /> To discuss in more detail please send your CV to mark@nflrecruitment.com or call Mark Harbottle on 0191 230 1883 in complete confidence ASAP <br /> <br /> Due to the nature of this permanent role you MUST be able to live and work in the UK either by holding a full valid UK working visa or be eligible to do so by other means qualifying as my client is unable to sponsor any work permits <br /> <br /> Nigel Frank Languages is the leading multilingual recruitment firm in the UK, advertising more language focused jobs than any other agency. We deal with clients across the North East and throughout the UK and have never had more live requirements for professionals. Solely by specializing in placing candidates in the bilingual market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities & jobs are. <br /> <br /> Confidentiality is of course guaranteed. For information on the market and some of the opportunities & jobs that are available I can be contacted on 0191 2301883 or by email mark@nflrecruitment.com. <br /> <br /> Account Manager / Sales / Telesales / Cold Calling / Call Centre / Marketing / Advertising / Manufacturing / Logistics / Training / Nordic / Danish / Denmark / Finnish / Finland / Norwegian / Norway / Swedish / Sweden / Newcastle / Tyne and Wear / Northumberland / Teesside / Durham / Middlesbrough / Sunderland]]>
http://www.toplanguagejobs.co.uk/job/1964011/Nordic-speaking-Account-Manager-Newcastle-18K-22K-training
Customer Service Advisor - French OR German speaking Salary: £14,000 - £15,000
Location: United Kingdom, North East, Tyne & Wear, Newcastle Upon Tyne
Languages: English, German
Posted: 9th May 2012

Our exciting client based in Tyneside is seeking experienced Bilingual Customer Service Advisors. Candidates will be fluent in either GERMAN or FRENCH and also posess an excellent standard of written and spoken English.<br /> <br /> Candidates will be required to provide high levels of customer service over the telephone as such previous customer service experience would be an advantage. <br /> Duties in the role will be varied and will include:<br /> *Responding to customer queries via telephone and email<br /> *Utilising listening and information gathering to fully understand the customers needs<br /> *Co-ordinating resources to effectively resolve the customers query within timeframe<br /> *Administration including data entry, logging queries, and updating customer information on the database<br /> <br /> This opportunity is Full Time and is a permanent role. Candidates will be required to be flexible as hours are worked on a shift basis including evenings and weekends, 5 days out of 7 Monday to Sunday. Shifts are worked between the hours of 7am to 11pm.<br /> <br /> For more information, or to apply please contact the Fairstaff team now!]]>
http://www.toplanguagejobs.co.uk/job/1947411/Customer-Service-Advisor-French-OR-German-speaking
Business Sales Advisor - Dutch or Swedish speaking Salary: £16,000 - £24,000
Location: United Kingdom, North East, Tyne & Wear, NE1 8AF
Languages: English, Dutch, Swedish
Posted: 1st May 2012

Our Newcastle based client is looking to secure the services of a number of fluent Dutch OR Swedish, and English speaking Business Sales Advisors. You will be managing inbound and outbound sales calls speaking with Dutch/ Swedish business corporate customers. You will be expected to work to sales KPIs and speak fluent Dutch/ Swedish. B2B sales experience would be advantageous for this role.<br /> You must be able to work between 8am and 6pm, Monday to Friday, over 37.5 hours.This is a permanent opportunity and it is due to start within the next few weeks.To apply in confidence contact the Fairstaff Recruitment Team now.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1930921/Business-Sales-Advisor-Dutch-or-Swedish-speaking
German Speaking Technical Advisor Salary: £7.08 per hour
Location: United Kingdom, North East, Teesside, TS25 1NN
Languages: German
Posted: 8th May 2012

Principal Responsibilities:<br /> • Must be language speaker<br /> • Answering customer queries in a professional manner<br /> • Entering and recording activities and actions in a computerised system<br /> • Working with internal teams to understand, reproduce and resolve technical issues<br /> • Maintaining contact with customer through the complete process until resolution<br /> • Familiarity with the processes of customer support for entering, tracking and resolving of issues<br /> • Proactive methodology to identify and flag potential issues<br /> • High level of dedication to the customer<br /> • Handling email to respond to customers queries<br /> • Providing the best solutions to the technical problem<br /> • Maintain good first time resolution percentage<br /> <br /> Roles are to start ASAP.<br /> <br /> Working pattern will be 11am - 8pm Monday to Friday]]>
http://www.toplanguagejobs.co.uk/job/1944631/German-Speaking-Technical-Advisor
Dutch Speaking Technical Support Salary: £7.08 per hour
Location: United Kingdom, North East, Teesside, TS25 1NN
Languages: English, Dutch
Posted: 8th May 2012

Principal Responsibilities:<br /> • Must be language speaker<br /> • Answering customer queries in a professional manner<br /> • Entering and recording activities and actions in a computerised system<br /> • Working with internal teams to understand, reproduce and resolve technical issues<br /> • Maintaining contact with customer through the complete process until resolution<br /> • Familiarity with the processes of customer support for entering, tracking and resolving of issues<br /> • Proactive methodology to identify and flag potential issues<br /> • High level of dedication to the customer<br /> • Handling email to respond to customers queries<br /> • Providing the best solutions to the technical problem<br /> • Maintain good first time resolution percentage<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1944691/Dutch-Speaking-Technical-Support
French Speaking Technical Advisor Salary: £7.08 per hour
Location: United Kingdom, North East, Teesside, TS25 1NN
Languages: English, French
Posted: 8th May 2012

Principal Responsibilities:<br /> • Must be language speaker<br /> • Answering customer queries in a professional manner<br /> • Entering and recording activities and actions in a computerised system<br /> • Working with internal teams to understand, reproduce and resolve technical issues<br /> • Maintaining contact with customer through the complete process until resolution<br /> • Familiarity with the processes of customer support for entering, tracking and resolving of issues<br /> • Proactive methodology to identify and flag potential issues<br /> • High level of dedication to the customer<br /> • Handling email to respond to customers queries<br /> • Providing the best solutions to the technical problem<br /> • Maintain good first time resolution percentage<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1944651/French-Speaking-Technical-Advisor
Business Sales Advisor - Finnish OR Norwegian speaking Salary: 16,000 - 24,000
Location: United Kingdom, North East, Tyne & Wear, NE1 8AF
Languages: English, Finnish, Norwegian
Posted: 1st May 2012

Our Newcastle based client is looking to secure the services of a number of fluent Finnish OR Norwegian, and English speaking Business Sales Advisors. You will be managing inbound and outbound sales calls speaking with Finnish/ Norwegian business corporate customers. You will be expected to work to sales KPIs and speak fluent Finnish/ Norwegian. B2B sales experience would be advantageous for this role.<br /> You must be able to work between 8am and 6pm, Monday to Friday, over 37.5 hours.This is a permanent opportunity and it is due to start within the next few weeks.To apply in confidence contact the Fairstaff Recruitment Team now.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1930911/Business-Sales-Advisor-Finnish-OR-Norwegian-speaking
Hindi speaking IT Project Manager Salary: £25,000
Location: United Kingdom, North East, Teesside, Hartlepool
Languages: English, Hindi
Posted: 1st May 2012

Our client is an innovative provider of outsourcing solutions running several exciting accounts. They are currently recruiting for a Hindi speaking IT Project Manager to work from their Hartlepool site. The successful candidate will be responsible for new project design and execution while maintaining technology infrastructure, software, data & voice networks.<br /> <br /> Main Responsibilities:<br /> <br /> New Project design and execution<br /> Manage information technology and computer systems<br /> Ensure technology is accessible and equipped with current hardware and software<br /> Monitor and maintain technology Infrastructure to ensure maximum availability<br /> Plan, organize, direct, control and evaluate the operations of information systems<br /> Develop and implement policies and procedures for IT infrastructure<br /> Meet with managers and clients to discuss system requirements, specifications, costs and timelines<br /> Operate and administer computer and telecommunications software, networks and information systems<br /> Liaise with clients on various projects and coordinate with India team for development.<br /> Create a test environment and manage end to end testing of developed applications as per client expectations.<br /> Control the computer systems budgets and expenditures<br /> Delegate and manage onsite / offsite teams.<br /> Maintain current and accurate inventory of technology hardware, software and resource<br /> This role is a full time, permanent opportunity with a salary of £25,000 per annum. Please contact the Fairstaff team today with your CV if you wish to be considered.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1930861/Hindi-speaking-IT-Project-Manager
French speaking Technical Helpdesk Advisor Salary: £14,000
Location: United Kingdom, North East, Teesside, Hartlepool
Languages: French
Posted: 1st May 2012

Our Teesside based client is seeking bilingual candidates with very strong telephone based customer service experience for a telephone advisor role. <br /> You will speak French fluently and in addition have an excellent standard of English (written, spoken and understanding)<br /> <br /> Experience of working in customer service over the telephone would be preferred as would an awareness of IT. Ideal candidates will also have a professional and confident manner, and an ability to work together in a small team whilst managing and prioritising your own workload. <br /> This is a full time, permanent position. Candidates who are interested must be flexible with the days and hours they can work as shifts will be on a rota basis. This can include evening and weekends.<br /> <br /> For more information and to apply please contact the Fairstaff recruitment team now!<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1930851/French-speaking-Technical-Helpdesk-Advisor
German speaking Network Support Engineer Salary: £23000 to £26000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English, German
Posted: 23rd May 2012

Company: Our client is the global leader in customer care, billing, learning and HR services. Clients in more than 70 countries speaking nearly 35 languages depend on this international company to help them gain more value from their everyday relationships with customers and employees. They now have a vacancy available for a German Network Support Engineer based in Newcastle, UK<br /> <br /> Role: The role requires you to support a defined set of existing customers and internal teams providing an effective technical support solution. Your day will involve client follow up with all internal departments in order to deliver a High Quality Service. He/She will also be required to provide the most effective solutions to customer issues and follow the effective path to resolve issues from customers. Finally you will actively participating in activities designed to improve customer satisfaction and business performance.<br /> <br /> Skills: This is a role for an IT professional with knowledge and experience of the IT industry. Candidates will require a basic knowledge RAID, UNIX and LINUX. In addition our client demands that applicants possess General network & Server knowledge experience in TCP,IP LAN, WAN. You must also have a Degree in related field or strong interest in technology. Please note that in order to be considered for the role it is mandatory to speak an excellent German native level and English.<br /> <br /> Gain: This is an excellent opportunity to work in a major firm, gaining an excellent IT and management experience which allows you to consolidate an exciting career in IT environment. They also offer you a very attractive salary of £26,000 per annum.<br /> <br /> If you feel this is the role for you please send your CV to BeesWax Europe.<br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK:+44 0 20 34684181]]>
http://www.toplanguagejobs.co.uk/job/1309991/German-speaking-Network-Support-Engineer
French speaking Network Support Engineer Salary: £23000 to £26000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English, French
Posted: 23rd May 2012

Company: Our client is the global leader in customer care, billing, learning and HR services. Clients in more than 70 countries speaking nearly 35 languages depend on this international company to help them gain more value from their everyday relationships with customers and employees. They now have a vacancy available for a French Speaking Network Support Engineer based in Newcastle, UK<br /> <br /> Role: The role requires you to support a defined set of existing customers and internal teams providing an effective technical support solution. Your day will involve client follow up with all internal departments in order to deliver a High Quality Service. He/She will also be required to provide the most effective solutions to customer issues and follow the effective path to resolve issues from customers. Finally you will actively participating in activities designed to improve customer satisfaction and business performance.<br /> <br /> Skills: This is a role for an IT professional with knowledge and experience of the IT industry. Candidates will require a basic knowledge RAID, UNIX and LINUX. In addition our client demands that applicants possess General network & Server knowledge experience in TCP,IP LAN, WAN. You must also have a Degree in related field or strong interest in technology. Please note that in order to be considered for the role it is mandatory to speak an excellent French native level and English.<br /> <br /> Gain: This is an excellent opportunity to work in a major firm, gaining an excellent IT and management experience which allows you to consolidate an exciting career in IT environment. They also offer you a very attractive salary of £26,000 per annum.<br /> <br /> If you feel this is the role for you please send your CV to BeesWax Europe.<br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> 0044 208 920 7936]]>
http://www.toplanguagejobs.co.uk/job/1386101/French-speaking-Network-Support-Engineer
Slovenian Customer Services Consultant £16k Newcastle UK Salary: £16000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Slovenian
Posted: 23rd May 2012

Company:Our client is a leading US technology company with over 25,000 staff Worldwide. They now have available a vacancy for a Slovenian speaking Customer service executive in their Newcastle UK headquarters.<br /> <br /> Role:As part of a pan-European Customer Service team you will troubleshoot client queries regarding their products and services. As a Slovenian & English speaking agent you will respond to customer calls and emails and support them on a wide range of issues, escalating when necessary. He/She will escalate issues to the Team Leader, ensuring the group maintains professionalism at all times whilst working within strict service level criteria. Candidates will handle native language customer contacts, including responding to incoming phone calls and correspondence in the form of letters, emails and faxes. This is role for a thinker that can answer queries, act quickly and deliver great service. <br /> <br /> Skills: The skills needed for this role are as follows;<br /> - Ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000<br /> - He/she will need to possess a fluent level of Slovenian and strong English.<br /> - The ideal candidate will have at least 6 months experience in customer service.<br /> - A degree, certificate or qualification in Mechanical Engineer, Automotive, Technology or an interest in the automotive industry is an advantage. <br /> - In addition to a good phone manner and experience dealing with customers<br /> <br /> Gain: If you want to work in a corporate environment supporting customers where you will get training, on-going education and the opportunity to grow a career contact us. Our client offers a highly attractive salary of £16 k per annum. If you feel this is the role for you please do not hesitate to contact us.<br /> <br /> UK: +44 0 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1966271/Slovenian-Customer-Services-Consultant-16k-Newcastle-UK
Technical Support Team Leader, Newcastle, £24-28k Salary: £24000 to £28000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English
Posted: 8th May 2012

Company:Our client is the global leader in customer care, billing, learning and HR services. Clients in more than 70 countries speaking nearly 35 languages depend on this international company to help them gain more value from their everyday relationships with customers and employees. They now have a vacancy available for a German Network Support Team Leader based in Newcastle, UK.<br /> <br /> Role: The role requires you to support a defined set of existing customers and internal teams providing an effective technical support solution. Your day will involve client follow up with all internal departments in order to deliver a High Quality Service. He/She will work with the Operations Leadership Team to exceed company and client goals, objectives and stated performance requirements. The successful candidate will work with the Operations Managers and Director of Operations and Floor Leaders to develop a ``Daily Task List`` designed to focus team members on results-oriented behaviours and activities. He/She will also be required to provide the most effective solutions to customer issues and follow the effective path to resolve issues from customers. Finally you will actively participating in activities designed to improve customer satisfaction and business performance.<br /> <br /> Skills: This is a role for an IT professional with knowledge and experience of the IT industry. Candidates will require a knowledge RAID, UNIX and LINUX. You must also have a Degree in related field or strong interest in technology. The ideal candidate will have technical expertise, industry standard case and call management, technical proficiency and superior trouble shooting skills and a variety of coaching styles and techniques. Will have worked as an engineer on a technical team involving both case and call management highly desirable along with advanced technical knowledge in software, hardware, and networking, particularly trouble-shooting, repair, sales, etc. In addition our client demands that applicants possess General network & Server knowledge experience.<br /> <br /> Gain: This is an excellent opportunity to work in a major firm, gaining an excellent IT and management experience which allows you to consolidate an exciting career in IT environment. They also offer you a very attractive salary of £24 - 28 k per annum. If you feel this is the role for you please send your CV to BeesWax Europe.<br /> <br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK: +44 0 20 34684181]]>
http://www.toplanguagejobs.co.uk/job/1821572/Technical-Support-Team-Leader-Newcastle-24-28k
Italian Automotive Customer Service North East UK Salary: Not disclosed
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Italian
Posted: 23rd May 2012

Company: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology. They now have a vacancy for a Italian Automotive Customer Service Agent based in North East UK.<br /> <br /> Role: In this role you are responsible for answering dealer enquiries relating to our clients goods and services. You are also required to conduct the following activities;<br /> -Handle Customer contacts, including incoming telephone calls, emails and faxes relating, but not limited to, processing dealer contacts for back-order<br /> -Delivers service excellence by efficiently problem-solving and reacting to dealer situations in a professional, polite and clear manner.<br /> -Accurately log all dealer contacts and tracks contacts using all relevant databases and systems.<br /> -Track queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible. <br /> <br /> Skills: The ideal candidate will possess;<br /> -Must possess 3 years automotive technical work experience, gained in a dealership, or mechanic`s work shop<br /> -Database knowledge and experience in order tracking and management. <br /> -Italian and fluent English is mandatory<br /> -Strong interest in vehicles and vehicle technology is highly recommended<br /> <br /> -Experience in automotive industry is essential<br /> <br /> -Technical qualification is desired<br /> <br /> Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you would like to show off your knowledge of French and English and would like to work for a large company call us or email us and we can arrange an interview.<br /> <br /> Merrow Language Recruitment & BeesWax Europe is specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK +44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1806411/Italian-Automotive-Customer-Service-North-East-UK
Austrian Customer Service Executive North East UK Salary: £16000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English
Posted: 23rd May 2012

Company: Our client is well known as one of the companies at the forefront of internet security, desktop security and web filtering technologies. Their software has been deployed by Enterprise and Small, Medium and Large customers across the US, Europe and Asia. They currently have a vacancy for an Austrian Customer Service Executive based in North East UK.<br /> <br /> Role:<br /> In the role of Austrian Customer Service Executive you will be responsible for:<br /> <br /> - Delivering service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner<br /> - You must Follow Policies and Procedures in a positive manner<br /> - You will also have a strong understanding of brand policies & empowerment to resolve the customer service requests raised.<br /> - Forwarding any issues to the Team Leader, to ensure the group maintains professionalism at all times.<br /> <br /> Skills:<br /> - The ideal candidate must be fluent in English and Austrian<br /> - You must also have ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000), MS Word & Excel. <br /> - Possess ability in using Communication applications such as telephony equipment<br /> - Excellent written and verbal communication skills in language<br /> <br /> Gains:Our client is a very successful company who are in a period of rapid growth.They are offering the ideal candidate a very attractive salary of £16k per annum. If you feel this is a role you cannot miss please to not hesitate to contact us.<br /> <br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK+44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1612062/Austrian-Customer-Service-Executive-North-East-UK
Dutch Automotive Technician Mechanic North East UK Salary: £26000 to £29000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Dutch
Posted: 23rd May 2012

Company: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology. They now have a vacancy for a Dutch Automotive Technician Mechanic North East UK.<br /> <br /> Role: In this role you are responsible for answering dealer enquiries relating to our clients goods and services. You are also required to conduct the following activities;<br /> - Handle Customer contacts, including incoming telephone calls, emails and faxes relating, but not limited to, processing dealer contacts for back-order<br /> - Delivers service excellence by efficiently problem-solving and reacting to dealer situations in a professional, polite and clear manner.<br /> - Accurately log all dealer contacts and tracks contacts using all relevant databases and systems.<br /> - Track queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible. <br /> <br /> Skills: The ideal candidate will possess;<br /> - Must possess 3 years automotive technical work experience, gained in a dealership, or mechanic`s work shop<br /> - Database knowledge and experience in order tracking and management. <br /> - Fluency in Dutch to native-level fluency and English is mandatory<br /> - Strong interest in vehicles and vehicle technology is highly recommended<br /> <br /> - Experience in automotive industry is essential<br /> <br /> - Technical qualification is desired<br /> <br /> Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you show off your knowledge of French and Dutch and would like to work for a leading company in Netherlands call us or email us and we can arrange an interview.<br /> <br /> Merrow Language Recruitment & BeesWax Europe is specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK +44 20 3468 4181<br /> Netherlands +31 20 808 3008]]>
http://www.toplanguagejobs.co.uk/job/1488671/Dutch-Automotive-Technician-Mechanic-North-East-UK
Dutch Automotive Customer Service North East UK Salary: Not disclosed
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Dutch
Posted: 23rd May 2012

Company: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology. They now have a vacancy for a Dutch Automotive Customer Service Agent based in North East UK.<br /> <br /> Role: In this role you are responsible for answering dealer enquiries relating to our clients goods and services. You are also required to conduct the following activities;<br /> -Handle Customer contacts, including incoming telephone calls, emails and faxes relating, but not limited to, processing dealer contacts for back-order<br /> -Delivers service excellence by efficiently problem-solving and reacting to dealer situations in a professional, polite and clear manner.<br /> -Accurately log all dealer contacts and tracks contacts using all relevant databases and systems.<br /> -Track queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible. <br /> <br /> Skills: The ideal candidate will possess;<br /> -Must possess 3 years automotive technical work experience, gained in a dealership, or mechanic`s work shop<br /> -Database knowledge and experience in order tracking and management. <br /> -Dutch and fluent English is mandatory<br /> -Strong interest in vehicles and vehicle technology is highly recommended<br /> <br /> -Experience in automotive industry is essential<br /> <br /> -Technical qualification is desired<br /> <br /> Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you would like to show off your knowledge of French and English and would like to work for a large company call us or email us and we can arrange an interview.<br /> <br /> Merrow Language Recruitment & BeesWax Europe is specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK +44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1806391/Dutch-Automotive-Customer-Service-North-East-UK
Italian speaking Network Support Engineer Salary: £23000 to £26000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Italian
Posted: 23rd May 2012

Company: Our client is the global leader in customer care, billing, learning and HR services. Clients in more than 70 countries speaking nearly 35 languages depend on this international company to help them gain more value from their everyday relationships with customers and employees. They now have a vacancy available for a Italian Network Support Engineer based in Newcastle, UK<br /> <br /> Role: The role requires you to support a defined set of existing customers and internal teams providing an effective technical support solution. Your day will involve client follow up with all internal departments in order to deliver a High Quality Service. He/She will also be required to provide the most effective solutions to customer issues and follow the effective path to resolve issues from customers. Finally you will actively participating in activities designed to improve customer satisfaction and business performance.<br /> <br /> Skills: This is a role for an IT professional with knowledge and experience of the IT industry. Candidates will require a basic knowledge RAID, UNIX and LINUX. In addition our client demands that applicants possess General network & Server knowledge experience in TCP,IP LAN, WAN. You must also have a Degree in related field or strong interest in technology. Please note that in order to be considered for the role it is mandatory to speak an excellent Italian native level and English.<br /> <br /> Gain: This is an excellent opportunity to work in a major firm, gaining an excellent IT and management experience which allows you to consolidate an exciting career in IT environment. They also offer you a very attractive salary of £26,000 per annum.<br /> <br /> If you feel this is the role for you please send your CV to BeesWax Europe.<br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> 0044 208 920 7936]]>
http://www.toplanguagejobs.co.uk/job/1386061/Italian-speaking-Network-Support-Engineer
German Automotive Customer Service North East UK Salary: Not disclosed
Location: United Kingdom, North East, Tyne & Wear
Languages: English, German
Posted: 23rd May 2012

Company: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology. They now have a vacancy for a German Automotive Customer Service Agent based in North East UK.<br /> <br /> Role: In this role you are responsible for answering dealer enquiries relating to our clients goods and services. You are also required to conduct the following activities;<br /> -Handle Customer contacts, including incoming telephone calls, emails and faxes relating, but not limited to, processing dealer contacts for back-order<br /> -Delivers service excellence by efficiently problem-solving and reacting to dealer situations in a professional, polite and clear manner.<br /> -Accurately log all dealer contacts and tracks contacts using all relevant databases and systems.<br /> -Track queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible. <br /> <br /> Skills: The ideal candidate will possess;<br /> -Must possess 3 years automotive technical work experience, gained in a dealership, or mechanic`s work shop<br /> -Database knowledge and experience in order tracking and management. <br /> -German and fluent English is mandatory<br /> -Strong interest in vehicles and vehicle technology is highly recommended<br /> <br /> -Experience in automotive industry is essential<br /> <br /> -Technical qualification is desired<br /> <br /> Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you would like to show off your knowledge of French and English and would like to work for a large company call us or email us and we can arrange an interview.<br /> <br /> Merrow Language Recruitment & BeesWax Europe is specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK +44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1806371/German-Automotive-Customer-Service-North-East-UK
French Automotive Customer Service North East UK Salary: Not disclosed
Location: United Kingdom, North East, Tyne & Wear
Languages: English, French
Posted: 23rd May 2012

Company: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology. They now have a vacancy for a French Automotive Customer Service Agent based in North East UK.<br /> <br /> Role: In this role you are responsible for answering dealer enquiries relating to our clients goods and services. You are also required to conduct the following activities;<br /> -Handle Customer contacts, including incoming telephone calls, emails and faxes relating, but not limited to, processing dealer contacts for back-order<br /> -Delivers service excellence by efficiently problem-solving and reacting to dealer situations in a professional, polite and clear manner.<br /> -Accurately log all dealer contacts and tracks contacts using all relevant databases and systems.<br /> -Track queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible. <br /> <br /> Skills: The ideal candidate will possess;<br /> -Must possess 3 years automotive technical work experience, gained in a dealership, or mechanic`s work shop<br /> -Database knowledge and experience in order tracking and management. <br /> -French and fluent English is mandatory<br /> -Strong interest in vehicles and vehicle technology is highly recommended<br /> <br /> -Experience in automotive industry is essential<br /> <br /> -Technical qualification is desired<br /> <br /> Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you would like to show off your knowledge of French and English and would like to work for a large company call us or email us and we can arrange an interview.<br /> <br /> Merrow Language Recruitment & BeesWax Europe is specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK +44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1806281/French-Automotive-Customer-Service-North-East-UK
Dutch Automotive Customer Service North East UK Salary: Not disclosed
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Dutch
Posted: 23rd May 2012

Company: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology. They now have a vacancy for a Dutch Automotive Customer Service Mechanic in North East UK.<br /> <br /> Role: In this role you are responsible for answering dealer enquiries relating to our clients goods and services. You are also required to conduct the following activities;<br /> -Handle Customer contacts, including incoming telephone calls, emails and faxes relating, but not limited to, processing dealer contacts for back-order<br /> -Delivers service excellence by efficiently problem-solving and reacting to dealer situations in a professional, polite and clear manner.<br /> -Accurately log all dealer contacts and tracks contacts using all relevant databases and systems.<br /> -Track queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible. <br /> <br /> Skills: The ideal candidate will possess;<br /> -Must possess 3 years automotive technical work experience, gained in a dealership, or mechanic`s work shop<br /> -Database knowledge and experience in order tracking and management. <br /> -Fluency in Dutch to native-level fluency and English is mandatory<br /> -Strong interest in vehicles and vehicle technology is highly recommended<br /> <br /> -Experience in automotive industry is essential<br /> <br /> -Technical qualification is desired<br /> <br /> Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you show off your knowledge of French and Dutch and would like to work for a leading company in Netherlands call us or email us and we can arrange an interview.<br /> <br /> Merrow Language Recruitment & BeesWax Europe is specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK +44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1802521/Dutch-Automotive-Customer-Service-North-East-UK
Swiss French Customer Service Rep North East UK Salary: £16000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English, French
Posted: 8th May 2012

Company: Our client is well known as one of the companies at the forefront of internet security, desktop security and web filtering technologies. Their software has been deployed by Enterprise and Small, Medium and Large customers across the US, Europe and Asia. They currently have a vacancy for a Swiss French Customer Service Executive based in North East UK.<br /> <br /> Role:<br /> In the role of Swiss French Executive you will be required to:<br /> <br /> - Deliver service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner<br /> - You must follow Policies and Procedures in a positive manner<br /> - A strong understanding of brand policies & empowerment to resolve the customer service requests raised is esential.<br /> -Forwarding any issues to the Team Leader, to ensure the group maintains professionalism at all times.<br /> <br /> Skills:<br /> - The ideal candidate must be fluent in English and Swiss French<br /> - You must also have ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000), MS Word & Excel. <br /> - Possess ability in using Communication applications such as telephony equipment<br /> - Excellent written and verbal communication skills in the language<br /> <br /> Gains: Our client is a very successful company who are in a period of rapid growth. They are offering the ideal candidate a very attractive salary of £16k per annum. If you feel this is a role you cannot miss please to not hesitate to contact us.<br /> <br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK+44 20 3468 4181<br /> Ireland +353 1 685 448]]>
http://www.toplanguagejobs.co.uk/job/1463081/Swiss-French-Customer-Service-Rep-North-East-UK
German speaking Sales Consultant- Newcastle upon Tyne Salary: £15000 - £20000 per annum + unlimited bonus (1st year total £30-50k)
Location: United Kingdom, North East, Tyne & Wear
Languages: German, Swiss German
Posted: 27th Apr 2012

German Speaking Recruiter / Sales Recruitment Consultant / Head-hunter - Newcastle Upon-Tyne<br /> <br /> Full industry leading training! Fed up in a dead end, unrewarding job? Looking for a challenge that will reward you for the work you deserve? Then read on&#x2026; (for candidates relocating from outside of the UK for this role, some relocation assistance may also be possible)<br /> <br /> Nigel Frank International is a very specialist, young, dynamic, market leading recruitment & head-hunting firm with our HQ based in the heart of the vibrant emerging City of Newcastle Upon-Tyne just two minutes walk from Central Station. We have further offices in the financial district of central London, another just off Wall Street in New York & we have recently launched a brand new office in the exciting cosmopolitan location of Singapore as we continue our World-wide expansion.<br /> <br /> <br /> <br /> Covering a truly Global market, we currently have an opportunity for an ambitious and motivated individual to join our European Recruitment & Head-hunting Team due to very high demand for our services. You will also be working alongside other language speaking colleagues in a highly diverse, fun, challenging & multi-cultural open-plan office environment.<br /> <br /> Previous recruitment experience would be an advantage but certainly not essential as we are interested in hearing from;<br /> <br /> * Hard working, self-motivated & highly driven individuals <br /> <br /> * Graduate calibre individuals, though degree level education is not essential <br /> <br /> * You will ideally have at least 6 months Sales, Business Development, Outbound Telesales or Business-to-Business experience but this is not essential as long as you have the desire to thrive & succeed in a competitive sales environment - we are looking for both entry-level and/or experienced professionals<br /> <br /> * You should be of a positive, confident & enthusiastic nature with excellent communication skills<br /> <br /> * You should be fluent in at least ONE of these following languages - German, Swiss or Austrian dialects<br /> <br /> Most importantly however, you should have a genuine passion to work in a fast paced & target driven sales environment. In this role you will be responsible for the full 360 life cycle development, growth & management of long term client and candidate relationships in the market that you are assigned to and in order to succeed you will be given full industry leading training in all aspects of sales, recruitment & head-hunting in a first class career development plan.<br /> <br /> This role is mainly office based and you will be dealing with candidates and clients in Europe by telephone from our office here in Newcastle Upon-Tyne though there will be longer term opportunities to meet with clients at business networking events. We already have a strong presence in this region with an established team in place and huge demand from our clients for our services.<br /> <br /> If you are based in the UK / Newcastle upon Tyne and have a sales background then do not miss out on this unique opportunity to take your career to new heights.<br /> <br /> For those who prove themselves as a consistent performer, then inter-company transfers may also be available to one of our other Global offices covering the Americas or Asia-Pacific markets; an opportunity that has recently been awarded to someone who joined us two years ago.<br /> <br /> <br /> We aim grow our consultants organically & encourage promotion to management level from within the business making this a unique chance for exceptional performers to start at the bottom as a trainee and work their way up the firm with a genuine career path. This is a rare opportunity & not just another job for your CV, so for those who want a simple easy ride and have a 9-5 mentality then this would NOT be suitable for you. We very much have a "work extremely hard, play even harder" ethos in the company & are looking for like-minded individuals.<br /> <br /> The package will include a base salary of between £15-20k per year depending upon experience & as already stated above, your realistic 1st year total earnings including bonuses are between £30-50k & you have the potential to make double of this figure in only your 2nd year with us.<br /> <br /> For more info or to apply contact Anna Zawadzka: anna@nigelfrank.com <br /> <br /> Recruitment / Recruiter / Recruiting / Trainee / Graduate / Consultant / Headhunting / Head-hunter / Sales / Business Development / Account Manager / New Business / german / germany / Newcastle Upon Tyne / Gateshead / Durham / Sunderland]]>
http://www.toplanguagejobs.co.uk/job/1922441/German-speaking-Sales-Consultant-Newcastle-upon-Tyne
HR Advisor Salary: £20000.0 - £23000.0 per annum
Location: United Kingdom, North East, Durham
Languages: English
Posted: 27th Apr 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business. <br /> <br /> This person is the first point of contact for HR queries and is responsible for the day to day management of the HR and Recruitment function. Providing a professional consultancy and support service to all line managers on all employment related issues whilst adhering to best practice and legislative requirements. <br /> <br /> Responsibilities:<br /> <br /> * Working closely with Operations Manager to develop HR/ Recruitment Plan and ensure delivery against key milestones<br /> * Work in partnership with line managers on performance management, employee relations, resourcing and staff management/development <br /> * Ensure employee relations matters are handled fairly and consistently in line with legal and company requirements and escalate as appropriate<br /> * Manage the end to end recruitment & selection process, to ensure staffing levels are effectively maintained. This includes governance of headcount and working with Line managers to forecast requirements<br /> * Management & implementation of an HR Scorecard to ensure effective delivery of HR service against SLAs for example recruitment TAT, attrition, attendance<br /> * Lead HR related initiatives and project work to drive continuous improvement and operational efficiency<br /> * Responsible for employee engagement initiatives across the centre to include managing annual Employee Satisfaction survey and ensuring plan in place for continuous improvement<br /> * Liaise with HR colleagues across the business to monitor, review and update all policies in line with current legislation and best practice <br /> * Manage all aspects of attendance management <br /> * Manage employee records in line with Data Protection requirements <br /> * Responsible for processing any payroll adjustments/ changes (for example absence, new starts/ leavers)<br /> <br /> <br /> *Proven success an HR role within a call centre environment<br /> *Experienced in managing the HR function during periods of significant change<br /> *Experience of skills-based recruitment and selection programs<br /> *Good knowledge of performance management approaches, techniques and tools<br /> *Deep knowledge of HR best practice and legal requirements / procedures <br /> *Well developed interpersonal skills<br /> *Ability to establish and maintain personal credibility within the Service Desk environment<br /> *Strong verbal and written communication skills <br /> *Strong organisation and prioritisation skills combined with the ability to work to deadlines<br /> *Proven ability to manage several tasks simultaneously<br /> *Strong attention to detail<br /> *Results-focused and committed to high personal standards and a desire to achieve<br /> *Exceptional teamworking, coaching and facilitatitive skills <br /> *Ability to build strong relationship with key business leaders; demonstrating the commercial drivers behind HR practices<br /> *Experience of working in HR Department in Contact Centre is desirable<br /> *CIPD qualified desirable but not essential]]>
http://www.toplanguagejobs.co.uk/job/1922401/HR-Advisor
German speaking Technical Advisor Salary: £14000
Location: United Kingdom, North East, Teesside, Hartlepool
Languages: English, German
Posted: 4th May 2012

Our client is looking to hire a number of fluent German speaking Technical Helpdesk Advisors to work in their Teesside based call centre.<br /> <br /> You will be required to handle inbound telephone calls identifying and solving diagnostic issues with the client's computer based products. <br /> Interested candidates will have an excellent background in customer service preferably over the telephone.<br /> You must have a passion for technology and be fully competent in all Microsoft packages; and ideally have experience in a similar role. This is a full time position and can involve some evening and weekend working so flexibility is essential.<br /> <br /> To apply in confidence contact Fairstaff Recruitment on 0845 0063748 or northeast@fairstaff.com<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1940571/German-speaking-Technical-Advisor
Dutch speaking Technical Advisor Salary: £14000
Location: United Kingdom, North East, Teesside, Hartlepool
Languages: English, Dutch
Posted: 4th May 2012

Our Teesside based client is seeking bilingual candidates with very strong telephone based customer service experience for a telephone advisor role. <br /> You will speak Dutch fluently and in addition have an excellent standard of English (written, spoken and understanding)<br /> <br /> Experience of working in customer service over the telephone would be preferred as would an awareness of IT. Ideal candidates will also have a professional and confident manner, and an ability to work together in a small team whilst managing and prioritising your own workload. <br /> This is a full time, permanent position. Candidates who are interested must be flexible with the days and hours they can work as shifts will be on a rota basis. This can include evening and weekends.<br /> <br /> For more information and to apply please contact the Fairstaff recruitment team now!<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1940531/Dutch-speaking-Technical-Advisor
Italian Customer Service Executive North East UK Salary: £16000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: Swiss German
Posted: 16th May 2012

Company: Our client is well known as one of the companies at the forefront of internet security, desktop security and web filtering technologies. Their software has been deployed by Enterprise and Small, Medium and Large customers across the US, Europe and Asia. They currently have a vacancy for an Swiss German Customer Service Executive based in North East UK.<br /> <br /> Role:<br /> In the role of Swiss German Customer Service Executive you will be responsible for:<br /> <br /> - Delivering service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner<br /> - You must Follow Policies and Procedures in a positive manner<br /> - You will also have a strong understanding of brand policies & empowerment to resolve the customer service requests raised.<br /> - Forwarding any issues to the Team Leader, to ensure the group maintains professionalism at all times.<br /> <br /> Skills:<br /> - The ideal candidate must be fluent in Swiss German and English<br /> - You must also have ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000), MS Word & Excel. <br /> - Possess ability in using Communication applications such as telephony equipment<br /> - Excellent written and verbal communication skills in your language<br /> <br /> Gains:Our client is a very successful company who are in a period of rapid growth.They are offering the ideal candidate a very attractive salary of £16k per annum. If you feel this is a role you cannot miss please to not hesitate to contact us.<br /> <br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK+44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1648342/Italian-Customer-Service-Executive-North-East-UK