http://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Salary: £15,500
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, German
Posted: 15th May 2012

The person in this position will work in a team environment to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA products including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.<br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English & Russian<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> • Must have valid permit if necessary to work in the UK<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 9am – 10pm. However, your department’s operational hours are 24/7. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement. Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation<br /> <br /> We have individual relocation advisors within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1961181/Russian-Speaking-EA-Gaming-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Hebrew
Posted: 3rd May 2012

The person in this role will have experience of outbound business to business sales, and generating sales leads. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects, and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and Hebrew<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY:<br /> £14,500 (OTE £18,000)<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1937851/Hebrew-Speaking-Sales-Executive-Computer-Associates Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Flemish
Posted: 21st May 2012

Flemish Speaking Customer Support (Cisco)<br /> Location: Belfast<br /> <br /> Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet - see www.cisco.com for more information<br /> <br /> A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email.<br /> <br /> A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary.<br /> <br /> Candidates should...<br /> <br /> • Be fluent in written and spoken Flemish & English<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Have experience of Office programs and the internet, and an interest in networking<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> • Must have valid UK work permit if necessary<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> <br /> £6.41 per hour (equivalent to £13,335 per annum gross - taxes to be deducted).<br /> Please note that the salary reflects the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> <br /> What are the hours?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 6.45am - 6.15pm (eg: shift start 6.45 - finish 3.45pm) and Saturday and Sunday 6.45am -1.15pm (after your first month of employment). You will be required to work 5 out 7 days on a rotational shift basis<br /> <br /> However, your Department's operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Training will be conducted over 2.5 weeks. This includes 12 days of training with 2 days of nesting in your new team. It will be intensive and will consist of acquiring how Cisco operates as a company, as well as technical and product knowledge, required for the position.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast - accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1972471/Flemish-Speaking-Customer-Care-Representative-Cisco Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Russian
Posted: 21st May 2012

A Cisco Frontline Agent will be responsible for solving customer problems through obtaining correct information from the customer. These problems will range from redirecting calls, arranging an engineer visit to educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary. All agents take ownership of the customer issue until it is fully resolved.<br /> <br /> Cisco Frontline Agents will also have the opportunity to complete Cisco Certifications (CSE / CCNA) after probation is passed.<br /> <br /> Responsibilities:<br /> <br /> • Acts as first point of contact for any Cisco Customer, Partners/Reseller or Employees in the specific country you will be operating on.<br /> • You will be required to take inbound calls in English depending on business need.<br /> • Provides support to customers via the Telephone, Email and Chat<br /> • Supports the customer in the following areas: Ordering products, Employee support, Cisco certification and Training, Partner Help, Technical Support and Pre-sales.<br /> • Redirects the caller to the appropriate department within Cisco.<br /> • Solves customers problems and make customers aware of CISCO products/website and educate the customer to become more self sufficient<br /> • Takes ownership until customer’s problem is fully resolved.<br /> • Flexible to assist in other teams across the business depending on business need.<br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written and spoken Russian & English<br /> • 6-12 months outstanding customer service experience in a service driven environment.<br /> • Computer literate and confident in ability to browse Internet. Interest in computer networking and infrastructures.<br /> • Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Ability to multitask, plan and prioritise workload<br /> • Excellent communication skills both verbal and written<br /> • Demonstrates resilience and ability to work on own initiative<br /> • Demonstrates problem solving and troubleshooting skills<br /> • Demonstrates ownership and accountability to achieve deadlines and targets. Takes ownership to enhance your own learning to ensure sufficient knowledge to excel in the role.<br /> <br /> Desirable Criteria:<br /> <br /> • 24 months experience in customer service.<br /> <br /> SALARY:<br /> <br /> £6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)).<br /> <br /> HOURS OF WORK:<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday 7am – 3pm<br /> and Saturday and Sunday 6.45am -1.15pm (after your first month of employment). You will be required to work 5 out 7 days on a rotational shift basis.<br /> <br /> Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands. <br /> <br /> <br /> TRAINING/INDUCTION:<br /> <br /> Training will be conducted over 2.5 weeks. This includes 12 days of training with 2 days of nesting in your new team. It will be intensive and will consist of acquiring how Cisco operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> HOLIDAYS<br /> <br /> 21 Holiday & 6 Stat days. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued.<br /> <br /> BENEFITS:<br /> Stakeholder Pension Scheme<br /> Quarterly Performance Related pay<br /> Large range of employee discounts<br /> Bi annual reward and recognition schemes<br /> Cakes and fruit on a Friday!<br /> Cycle to work scheme<br /> Team and Concentrix events<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> RELOCATION:<br /> <br /> For those that are relocating, we offer an attractive relocation package:<br /> Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorised if the employee passes Concentrix probation). All receipts must be kept for reimbursement.<br /> Accommodation for the first 5 nights stay in a city centre hotel. <br /> We have a relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and accommodation)]]> http://www.toplanguagejobs.co.uk/job/1972431/Russian-Speaking-Customer-Care-Representative-Cisco-Frontline Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Dutch
Posted: 3rd May 2012

The person in this role will have experience of outbound business to business sales, and generating sales leads. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects, and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and Dutch<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY:<br /> £14,500 (OTE £18,000)<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1937861/Dutch-Speaking-Sales-Executive-Computer-Associates Salary: 16-26 per month
Location: United Kingdom, Northern Ireland, Belfast
Languages: Arabic, Cantonese, French, Indonesian, Farsi, Lingala, Amharic
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Belfast to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:<br /> <br /> ARABIC KURDISH SORANI<br /> ALGERIAN Arabic KYEREPONG<br /> AMHARIC LINGALA<br /> BENGALI MANDARIN<br /> BERBER MANDINKA<br /> BULGARIAN PORTUGUESE<br /> CANTONESE PUNJABI<br /> DIOULA SOMALI<br /> FARSI SWAHILI<br /> FRENCH TIGRINYA<br /> INDONESIAN URDU<br /> KURDISH KURMANJI YORUBA<br /> <br /> <br /> Ideally candidates should meet at least one of the following criteria:<br /> Community Interpreting Course Level 3 <br /> BA or MA in interpreting services<br /> Diploma in Public Service Interpreting ( DPSI)<br /> Metropolitan Police Test<br /> Home Office Test <br /> <br /> Be a full member National Register of Public Services Interpreters (NRPSI)<br /> For rare languages we will also consider Interpreters who do not fill the above criteria.<br /> <br /> If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!<br /> Please contact us on join@thebigword.com <br /> We look forward to working with you!<br /> thebigword interpreting service<br /> ]]> http://www.toplanguagejobs.co.uk/job/1969111/Interpreters-based-in-Belfast Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Italian
Posted: 17th May 2012

Contract: Permanent - shifts will be scheduled between 8am and 5pm Monday to Friday<br /> Job Start: February 2012<br /> <br /> The Company<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organizations around the world grow, manage, and optimize their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout Europe, North America, Asia Pacific, Africa, and Latin America.<br /> <br /> The Position<br /> <br /> As an Italian speaking Technical Support Representative you will support customers in both Italian and English where technical assistance is required. In a contact centre environment, you will use computer-based tools as well as your own problem-solving skills to identify and resolve customer issues with technical products.<br /> You will be the first point of contact for customers both by telephone and email. This will be a perfect opportunity to use your excellent customer service skills to ensure every customer is highly satisfied. <br /> This position offers a comprehensive training program to ensure our successful candidate becomes a product specialist within their particular field and the successful candidate will need to pass a knowledge check at the end of the training period.<br /> <br /> You will also have the opportunity to test out the products and suggest improvements to the knowledgebase based on developing trends and customer issues which you have resolved.<br /> <br /> Your skills<br /> Essential skills:<br /> • Fluency in written and spoken Italian and English<br /> • Excellent communication skills and telephone manner<br /> • Technical aptitude<br /> • Excellent Customer Service skills and previous experience in providing customer service or technical support<br /> <br /> We will highly value candidates who also have:<br /> • An IT related qualification <br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information <br /> • Experience of working to high quality assurance standards within a target driven environment. <br /> <br /> What we can offer you…<br /> <br /> Total Reward package includes:<br /> <br /> • Basic plus opportunity to earn bonus of up to £190 per month depending on performance<br /> • Relocation package to assist you in moving to Belfast<br /> • Continuous paid training on the latest technology<br /> • Private Medical Insurance<br /> • Private Pension<br /> • 29 days holiday entitlement + extra entitlements<br /> • On site canteen<br /> • Life assurance<br /> • Eye Care Reimbursements<br /> • Child Care Voucher scheme<br /> • Dental Plan<br /> • Discounted local gym membership<br /> • Free Parking, close proximity to city centre by bus or train<br /> • Potential for rapid career development in many fields and throughout 17 countries!<br /> <br /> What's more?<br /> <br /> From day one at TeleTech, you'll be part of a dynamic and professional team that supports and encourages you to excel and succeed at every turn. You will also find that we offer clearly defined career paths as well as numerous career-building tools that help ensure you're on the right path to success. These advantages along with a full range of competitive benefits and performance-based rewards make TeleTech a great place to work, and build your career.<br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1655022/Italian-speaking-Technical-Support-Representative-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America<br /> <br /> We are currently recruiting for a German speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills. <br /> <br /> In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries. <br /> We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.<br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.<br /> Essential skills:<br /> • Fluency in written and spoken German<br /> • Fluent English <br /> • Excellent people skills and the ability to develop great relationships with customers and dealerships<br /> <br /> We will highly value candidates with:<br /> • Experience in telephone and email based customer service<br /> • A positive attitude towards learning new skills, adapting to change and multi tasking<br /> • Experience of using databases and online systems<br /> Total Reward package includes:<br /> • Basic salary plus with performance related bonus + special bonus if you start before the 12th of December<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510241/Customer-Service-Representative-German-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Flemish
Posted: 17th May 2012

About Teletech<br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America<br /> <br /> We are currently recruiting for a Flemish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills. <br /> <br /> In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries. <br /> We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.<br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.<br /> Essential skills:<br /> • Fluency in written and spoken Flemish<br /> • Fluent English <br /> • Excellent people skills and the ability to develop great relationships with customers and dealerships<br /> <br /> We will highly value candidates with:<br /> • Experience in telephone and email based customer service<br /> • A positive attitude towards learning new skills, adapting to change and multi tasking<br /> • Experience of using databases and online systems<br /> Total Reward package includes:<br /> • Basic salary plus with performance related bonus<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510341/Customer-Service-Representative-Flemish-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Turkish
Posted: 17th May 2012

As an English and Turkish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Turkish<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> ]]> http://www.toplanguagejobs.co.uk/job/1631572/Technical-Support-Representative-Turkish-speaking-RELOCATION-PACKAGE Salary: £Competitive Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. <br /> <br /> As a German speaking Technical Support Representative you will be a supporting customers in both German and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken German<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Basic pay plus opportunity to earn bonus of £100 - £150 per month depending on targets reached <br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510151/Technical-Support-Representative-German-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

As a Flemish speaking Technical Support Representative you will be a supporting customers in both Flemish and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Flemish<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> ]]> http://www.toplanguagejobs.co.uk/job/1631612/Technical-Support-Representative-Flemish-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. <br /> <br /> As a French speaking Technical Support Representative you will be a supporting customers in both French and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken French<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510171/Technical-Support-Representative-French-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

As a Reservation Sales Agent you will receive bilingual inbound calls, English and the other language you may speak, related to hotel reservations for 70+ independent and chain hotels. You will be the first point of contact for both existing and new clients and will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognizing cross sell or up-sell opportunities that would benefit the customer.<br /> <br /> At the heart of this role is customer retention and driving loyalty so you must be professional and have the ability to be confident, assertive and engaging when dealing with all potential and existing clients. You will be a Brand Ambassador and must be highly motivated, enthusiastic, target driven and fully focused on delivering results.<br /> <br /> In return you will be working in a fast paced and diverse environment surrounded by more than 800 multilingual and English speaking colleagues from more than 20 countries. You will be rewarded with a competitive rate of pay, the opportunity to earn bonuses each month and a significant benefits package. What's more if you have the drive to succeed, the opportunities for career progression are endless both within the UK and around the globe with over 45,000 employees worldwide.<br /> <br /> Essential Skills:<br /> • Minimum of 6 months customer service experience<br /> • Highest levels of fluency in written and spoken German<br /> • Fluent English<br /> • Excellent telephone manner including competent questioning skills<br /> • Experience of working within a target driven environment and delivering high quality service<br /> • Candidates must be computer literate with the ability to navigate through a large knowledgebase of material<br /> • Strong team player<br /> <br /> Desirable skills or experience:<br /> • Sales experience will be beneficial<br /> • Experience in a call center or the travel and hospitality industry will be considered an asset<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Be adept at identifying and developing new sales opportunities<br /> <br /> Normal Hours of Work: 40 hrs per week (8 hours per day). Candidates will be required to be available Monday to Friday between 8am & 6pm. At certain times during the year this availability may change by 1 hour.<br /> <br /> <br /> Benefits: <br /> Continuous paid training on the latest technology, Private Health insurance/Medical insurance, Eye Care reimbursements, Dental plans, Private Pension, Childcare voucher scheme, discounted satellite television, on site canteen & chill out lounges. Potential for rapid advancement in many fields throughout 17 countries, Free parking onsite along with access to Bus and train network into Belfast city centre, 25 days holiday entitlement along with extra entitlements. <br /> <br /> <br /> <br /> What's more?<br /> Working for TeleTech can be summed up in one word… Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed. <br /> <br /> Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too!]]> http://www.toplanguagejobs.co.uk/job/1655002/Reservation-Sales-Agent-German-and-English-required-RELOCATION-PACKAGE Salary: £Competitive Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.<br /> <br /> We are currently recruiting for a Danish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills. <br /> <br /> In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries. <br /> We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.<br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Danish<br /> • Fluent English <br /> • Excellent people skills and the ability to develop great relationships with customers and dealerships<br /> <br /> We will highly value candidates with:<br /> • Experience in telephone and email based customer service<br /> • A positive attitude towards learning new skills, adapting to change and multi tasking<br /> • Experience of using databases and online systems<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1567231/Customer-Service-Representative-Danish-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

As a Reservation Sales Agent you will receive bilingual inbound calls, English and the other language you may speak, related to hotel reservations for 70+ independent and chain hotels. You will be the first point of contact for both existing and new clients and will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognizing cross sell or up-sell opportunities that would benefit the customer.<br /> <br /> At the heart of this role is customer retention and driving loyalty so you must be professional and have the ability to be confident, assertive and engaging when dealing with all potential and existing clients. You will be a Brand Ambassador and must be highly motivated, enthusiastic, target driven and fully focused on delivering results.<br /> <br /> In return you will be working in a fast paced and diverse environment surrounded by more than 800 multilingual and English speaking colleagues from more than 20 countries. You will be rewarded with a competitive rate of pay, the opportunity to earn bonuses each month and a significant benefits package. What's more if you have the drive to succeed, the opportunities for career progression are endless both within the UK and around the globe with over 45,000 employees worldwide.<br /> <br /> Essential Skills:<br /> • Minimum of 6 months customer service experience<br /> • Highest levels of fluency in written and spoken French<br /> • Fluent English<br /> • Excellent telephone manner including competent questioning skills<br /> • Experience of working within a target driven environment and delivering high quality service<br /> • Candidates must be computer literate with the ability to navigate through a large knowledgebase of material<br /> • Strong team player<br /> <br /> Desirable skills or experience:<br /> • Sales experience will be beneficial<br /> • Experience in a call center or the travel and hospitality industry will be considered an asset<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Be adept at identifying and developing new sales opportunities<br /> <br /> Normal Hours of Work: 40 hrs per week (8 hours per day). Candidates will be required to be available Monday to Friday between 8am & 6pm. At certain times during the year this availability may change by 1 hour.<br /> <br /> <br /> Benefits: <br /> Continuous paid training on the latest technology, Private Health insurance/Medical insurance, Eye Care reimbursements, Dental plans, Private Pension, Childcare voucher scheme, discounted satellite television, on site canteen & chill out lounges. Potential for rapid advancement in many fields throughout 17 countries, Free parking onsite along with access to Bus and train network into Belfast city centre, 25 days holiday entitlement along with extra entitlements. <br /> <br /> <br /> <br /> What's more?<br /> Working for TeleTech can be summed up in one word… Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed. <br /> <br /> Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too!<br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1654982/Reservation-Sales-Agent-French-and-English-required-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Swedish
Posted: 17th May 2012

As an English and Swedish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken German, Danish, Dutch, Finnish, French, Norwegian, Swedish or Turkish<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> ]]> http://www.toplanguagejobs.co.uk/job/1630402/Technical-Support-Representative-Swedish-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Finnish
Posted: 17th May 2012

As an English and Finnish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Finnish<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> ]]> http://www.toplanguagejobs.co.uk/job/1630382/Technical-Support-Representative-Finnish-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Polish
Posted: 17th May 2012

We are currently recruiting for a Polish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills. <br /> <br /> In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries. <br /> We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.<br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.<br /> <br /> Essential skills:<br /> <br /> • Fluency in written and spoken Polish<br /> • Fluent English <br /> • Excellent people skills and the ability to develop great relationships with customers and dealerships<br /> <br /> We will highly value candidates with:<br /> <br /> • Experience in telephone and email based customer service<br /> • A positive attitude towards learning new skills, adapting to change and multi tasking<br /> • Experience of using databases and online systems<br /> <br /> Total Reward package includes:<br /> <br /> • Competitive salary + Bonus depending on performance<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + up to 7 nights’ hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. <br /> ]]> http://www.toplanguagejobs.co.uk/job/1965131/Polish-speaking-Customer-Service-Representative-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Hungarian
Posted: 17th May 2012

As an Hungarian speaking Technical Support Representative you will be a supporting customers in both Hungarian and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Hungarian<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> About Teletech<br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1784391/Technical-Support-Representative-Hungarian-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Dutch
Posted: 17th May 2012

As an English and Dutch speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Dutch<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> ]]> http://www.toplanguagejobs.co.uk/job/1630372/Technical-Support-Representative-Dutch-speaking-RELOCATION-PACKAGE Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT15 2GQ
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Czech
Posted: 17th May 2012

Customer Service Representative – Different languages required<br /> Belfast, United Kingdom GB<br /> <br /> <br /> Job Purpose<br /> Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.<br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service or administration role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We are a small friendly team, and with a culture of promoting from within and operations in over 17 countries the opportunities are endless. <br /> <br /> Main Duties and Responsibilities<br /> <br /> In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.<br /> <br /> Skills and Specifications<br /> • Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships<br /> • Experience in telephonic and email customer service<br /> • Ideally proven experience in a customer service role<br /> • A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking<br /> • Experience of using databases<br /> <br /> Essential Criteria:<br /> • Fluency in written and spoken Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian or Swedish<br /> • Excellent Communication Skills and Telephone manner<br /> • Proven Customer Service experience<br /> • Fluent English<br /> • 'Can do' attitude, initiative and genuine commitment to customer service<br /> <br /> Desirable Criteria:<br /> • Administration experience<br /> • Experience of Siebel or equivalent database/s<br /> <br /> Competitive Benefits Package<br /> We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:<br /> • Continuous paid training on the latest technology<br /> • Private Health/Medical Insurance<br /> • Private Pension<br /> • On site canteen<br /> • Fair care scheme<br /> • Life assurance<br /> • Discounted SKY TV<br /> • Eye Care Reimbursements<br /> • Dental Plan<br /> • 25 days holiday entitlement + extra entitlements<br /> • Discounted local gym membership<br /> • Potential for rapid advancement in many fields, and throughout 17 countries!<br /> • Free Parking, close proximity to city centre by bus or train<br /> <br /> What's more?<br /> Working for TeleTech can be summed up in one word… Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed. <br /> <br /> Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too. ]]> http://www.toplanguagejobs.co.uk/job/1553651/Customer-Service-Representative-Different-languages-required Salary: £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Norwegian
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America<br /> <br /> We are currently recruiting for a Norwegian speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills. <br /> <br /> In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries. <br /> We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.<br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.<br /> Essential skills:<br /> • Fluency in written and spoken Norwegian<br /> • Fluent English <br /> • Excellent people skills and the ability to develop great relationships with customers and dealerships<br /> <br /> We will highly value candidates with:<br /> • Experience in telephone and email based customer service<br /> • A positive attitude towards learning new skills, adapting to change and multi tasking<br /> • Experience of using databases and online systems<br /> Total Reward package includes:<br /> • Basic salary plus with performance related bonus<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510311/Customer-Service-Representative-Norwegian-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Czech
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. <br /> <br /> <br /> As a Czech speaking Technical Support Representative you will be a supporting customers in both Czech and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Czech<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + 7 nights’ hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1822402/Technical-Support-Representative-Czech-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Norwegian
Posted: 17th May 2012

About Teletech<br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. <br /> <br /> As a Norwegian speaking Technical Support Representative you will be a supporting customers in both Norwegian and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Norwegian<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510191/Technical-Support-Representative-Norwegian-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Russian
Posted: 17th May 2012

As an English and Russian speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Russian<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • Competitive salary<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> ]]> http://www.toplanguagejobs.co.uk/job/1631522/Technical-Support-Representative-Russian-speaking-RELOCATION-PACKAGE Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Spanish
Posted: 2nd May 2012

Spanish Speaking King.com Agent<br /> Employment Type: Permanent<br /> Location: Belfast, UK<br /> Excellent relocation package<br /> Languages required: English & Spanish<br /> <br /> Concentrix works with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.<br /> <br /> King.com is a skill-gaming website launched in August 2003. The King.com website is now available in 9 languages and 7 currencies.<br /> <br /> Role: Customer Relationship Representative<br /> Reports to: Team Manager<br /> <br /> Launched in August 2003, King.com is available in over 50 countries, 10 languages and 7 currencies. It is the largest skill gaming site in the world, with 350 million games played in January '09. King.com is available to players for free, by subscription or for real cash prizes. It has also, recently become available to customers by download to mobile phone.<br /> <br /> In Skill Gaming, players take part in games where skill and experience determine the outcome of a game rather than chance or luck.<br /> <br /> The person in this position will work in a team environment to provide excellent customer service to skilled gamers via email. The role of Customer Care Representative focuses on providing a positive customer experience through, efficient, friendly, high quality responses. Candidates will be required to take part in, and encourage active participation in team discussion activities. They will also take part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.<br /> <br /> Responsibilities:<br /> <br /> • Provides excellent customer service to skilled gamers via email<br /> • Provides a positive customer experience through, efficient, friendly, high quality response<br /> • Takes part in, and encourages active participation in team discussion activities<br /> • Takes part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.<br /> • Takes part in, and encourage active participation in team discussion activities<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written and spoken Spanish<br /> • Fluency in written and spoken English<br /> • Customer Focus - 6 months outstanding customer service experience in a service driven environment<br /> • Specialist Expertise - Demonstrates expertise with internet, internet applications and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics<br /> • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Planning & Organising - Ability to multitask, plan and prioritise workload<br /> • Effective Communication - Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Problem Solving - Demonstrates problem solving and troubleshooting skills<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets<br /> <br /> Desirable Criteria:<br /> <br /> • 2 years outstanding customer service experience in a service driven environment<br /> <br /> TERMS AND CONDITIONS<br /> <br /> SALARY<br /> <br /> £6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)).<br /> <br /> All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).<br /> <br /> HOURS OF WORK<br /> <br /> 20 Hours per week on a rotational shift pattern from Monday to Sunday<br /> 8am – 7pm however Concentrix operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> HOLIDAYS<br /> <br /> 21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued.<br /> <br /> BENEFITS<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> PROBATION PERIOD:<br /> There will be a 3 month probation period before confirmation of your contract status.<br /> <br /> RELOCATION:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1931661/Spanish-Speaking-King.com-Agent Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. <br /> <br /> As a Danish speaking Technical Support Representative you will be a supporting customers in both Danish and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.<br /> <br /> This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.<br /> <br /> As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. <br /> <br /> The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.<br /> <br /> Essential skills:<br /> • Fluency in written and spoken Danish<br /> • Fluent English <br /> • Excellent communication skills and telephone manner<br /> <br /> We will highly value candidates with:<br /> • Previous experience in a Customer Service / Technical Support role<br /> • Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> • Experience of working to a high quality assurance standard within a target driven environment.<br /> <br /> Total Reward package includes:<br /> • £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510201/Technical-Support-Representative-Danish-speaking-RELOCATION-PACKAGE Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

About Teletech<br /> <br /> As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America<br /> <br /> We are currently recruiting for a French speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills. <br /> <br /> In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries. <br /> We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.<br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.<br /> Essential skills:<br /> <br /> • Fluency in written and spoken French<br /> • Fluent English <br /> • Excellent people skills and the ability to develop great relationships with customers and dealerships<br /> <br /> We will highly value candidates with:<br /> <br /> • Experience in telephone and email based customer service<br /> • A positive attitude towards learning new skills, adapting to change and multi tasking<br /> • Experience of using databases and online systems<br /> <br /> Total Reward package includes:<br /> <br /> • Basic salary plus with performance related bonus<br /> • Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).<br /> • Continuous paid training on the latest technology <br /> • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements<br /> • Private Pension and Life assurance<br /> • Childcare voucher scheme<br /> • On site canteen<br /> • Discounted SKY TV and local gym membership<br /> • 29 days holiday entitlement + extra entitlements <br /> • Free Parking, close proximity to city centre by bus or train <br /> • Potential for rapid advancement in many fields, and throughout 17 countries! <br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1510271/Customer-Service-Representative-French-speaking-RELOCATION-PACKAGE Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 1st May 2012

THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and French<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1843472/French-Speaking-Sales-Executive-Computer-Associates Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 1st May 2012

Norwegian Speaking Cisco Presales Lead Generation<br /> Reports to: Team Manager<br /> Location: Lesley Exchange, Belfast<br /> <br /> Cisco is the world's leading provider of networking equipment used to interlink networks and power the internet.<br /> <br /> The Cisco Vision<br /> <br /> “Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success.<br /> <br /> Cisco has shaped the future of the internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.”<br /> <br /> The Person:<br /> <br /> The person in this role will have experience of customer services and inbound sales. You will be required to arrange appointments for Cisco partners to meet with end user to upgrade/sell a range of Cisco products and solutions. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. Whilst this is largely an inbound role, it will require occasional outbound calling for sales or marketing campaigns. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> Responsibilities:<br /> <br /> • Handle inbound calls to provide information to calls on Cisco products.<br /> • Provide solutions for end users and generate meetings for partners to carry out these resolutions.<br /> • Make outbound calls on a variety of tailored campaigns for example [Event Invitations, Profiling, New Technology Offerings]<br /> • You will have an extended knowledge of Cisco as a corporation and all services available to customers.<br /> • Maintain ownership until the resolution has been satisfactorily implemented.<br /> • Providing support to customers and generating leads via telephone, Email, chat and social media.<br /> <br /> Essential Criteria:<br /> <br /> &#61607; Fluency in written and spoken English<br /> &#61607; Fluency in written and spoken Norwegian<br /> &#61607; Customer Focus – 6 months experience of delivering Customer Service<br /> &#61607; Specialist Expertise - Minimum of 6 months telephone sales experience. Willing to work toward the Cisco Sales Expert certification within first five months<br /> &#61607; Working with Others - Ability to work well with others, within a team based environment, supporting the team in achieving highest quality standards and takes active role in building team morale.<br /> &#61607; Planning and Organisation - Ability to multitask, plan and prioritise workload effectively.<br /> &#61607; Effective Communication - Excellent communication skills, both verbally and written.<br /> &#61607; Resilience - Demonstrates resilience and ability to work on own initiative<br /> &#61607; Problem Solving - Demonstrates problem solving and troubleshooting skills<br /> &#61607; Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets<br /> <br /> Desirable Criteria:<br /> <br /> • Experience in business to business sales<br /> • Previous experience in the IT industry<br /> <br /> Salary: <br /> <br /> £6.73 per hour (equivalent to £14,000 per year) with OTE bonus of £1500.<br /> <br /> Hours of work:<br /> 40 Hours per week Monday to Friday 8.00am – 5.00pm.<br /> Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Training:<br /> <br /> Training will be conducted over 1-2 weeks, Monday – Friday 9.00am – 6.00pm. It will be intensive and will consist of acquiring knowledge of how Cisco operates as a company, as well as the technical and product knowledge, required for the position. It will be a mixture of classroom, WebEx and on the job training.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> Training is ongoing as there will be new products and changes. During the training you will be receiving ‘real life’ calls in a controlled environment. This will be monitored and assessed by quality and your trainer and feedback will be given.<br /> <br /> After probation, you will be required to take the Cisco Sales Expert course and pass this examination.<br /> <br /> Benefits:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> Probation Period:<br /> <br /> There is a 3 month probationary period before confirmation of your contract status.<br /> If absence and lateness occur during probation (includes training/nesting and first 2 months on the floor) this could impact the decision on whether you pass your probation period.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1813421/Norwegian-Presales-Marketing-Agent-Cisco Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 1st May 2012

THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and French<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1846252/Finnish-Speaking-Sales-Executive-Computer-Associates Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Swiss German
Posted: 1st May 2012

Employment Type: Permanent<br /> Location: Belfast, UK<br /> Role: Swiss German & English Speaking Customer Care Agent<br /> Excellent Relocation Package!!<br /> Languages required: Swiss German and English<br /> <br /> What is the role?<br /> <br /> Swiss German Speaking Cisco Frontline Agent <br /> <br /> Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet – see www.cisco.com for more information<br /> <br /> A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email. <br /> <br /> A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary. <br /> <br /> ** What are the Essential Criteria?<br /> <br /> Candidates should...<br /> <br /> • Be fluent in written and spoken Swiss German<br /> • Be fluent in written and spoken English<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Have experience of Office programs and the Internet and an interest in networking<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> <br /> £6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted) <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> The operational hours are 6.45am – 6.15pm. A shift may begin at 6.45am and finish 3.45pm, for instance. However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement. <br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! <br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1269561/Swiss-German-English-Speaking-Customer-Care-Agent Salary: £14,000 per annum
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 7th May 2012

French Speaking Fashion Customer Service Agent (ASOS)<br /> <br /> Location: Lanyon Place, Belfast<br /> Reports to: Team Manager<br /> <br /> ASOS.com is the fastest growing online fashion retailer in the UK and is now positioned as one of the biggest global online fashion and beauty retailer. They offer over 50,000 branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and beauty with approximately 1,500 new product lines being introduced each week.<br /> <br /> ASOS attracts over 13 million unique visitors a month and as of 31 March 2011 had 5.3 million registered users and 3.0 million active customers from 160 countries.<br /> <br /> Concentrix delivers an exceptional customer service experience through the passion of our people. We provide customer and sales support in 33 different languages. Our people and clients come from a variety of cultures and backgrounds.<br /> <br /> Responsibilities:<br /> <br /> • Provides a warm, friendly and personal inbound customer service to prospective customers through inbound voice, email, web chat and social media.<br /> • Takes the opportunity to ‘Shine’ through every interaction by showing a lively interest in customers, having a natural approach in communication, becoming a local expert and being an advocate for the brand.<br /> • Leads the team in providing professional expertise and embracing the client brand in every interaction with the customer making it an individual experience.<br /> • Adherence to agreed processes, service level agreements and driving and exceeding individual and team targets.<br /> • Proactively seeks ways to improve the customer experience through each interaction<br /> • Takes ownership to enhance own learning to ensure sufficient knowledge to excel in the role.<br /> • Multitasks and adapts to a fast paced environment.<br /> • Continuously searches for improved ways of responding to customer needs through all contact channels.<br /> • Proactively seeks feedback on ways to improve individual and team performance.<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> <br /> • Native level French speakers, fluent in written and spoken English<br /> • Customer Focus – 6 months experience in telephone or face to face Customer Service, building relationships with the customer<br /> • Specialist Expertise – Genuine interest and passion for fashion. Has an awareness of promoting the client brand. Understanding of social media platforms<br /> • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Planning & Organising - Ability to multitask on various contact channels to achieve personal and team targets. Plans and prioritises workload in accordance with contact volumes<br /> • Effective Communication - Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of the brand.<br /> <br /> THE PERSON<br /> <br /> Our people are the future of our business which is why we invest time in recruiting the right people.<br /> <br /> Our employees are passionate about Concentrix’s partnership with ASOS, their role and the overall success of the company. Our people embrace the Concentrix and ASOS cultures to provide the highest levels of customer service possible. As part of a multi cultural and multi-lingual team you’ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs.<br /> <br /> ASOS has a loyal and expanding customer base, and our staff are passionate about giving them the best online shopping experience possible. As part of the team our people get involved and continually contribute with feedback and ideas to improve the way we work and the way we interact with our customers. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner, as if they were dealing with their own friends.<br /> <br /> SALARY<br /> <br /> £6.73 per hour (equivalent to £14,000 per annum gross (taxes to be deducted).<br /> <br /> HOURS OF WORK<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday 6am to 12am<br /> <br /> Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.<br /> <br /> PROBATION PERIOD:<br /> <br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> <br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1943161/French-Speaking-Fashion-Customer-Service-Agent-ASOS Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 1st May 2012

Concentrix delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment.<br /> <br /> Our culture is reflected in our people and their attitude to build the skills required for the job. Our people are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations. Our dress code is relaxed and we value the respect of others.<br /> <br /> THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and Norwegian<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1846422/Norwegian-Speaking-Sales-Executive-Computer-Associates Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Norwegian Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team environment to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Norwegian<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1537911/Norwegian-Speaking-EA-Gaming-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

German Speaking Microsoft Windows Live Moderator<br /> <br /> Employment Type: Permanent<br /> Location: Belfast, UK<br /> Excellent Relocation Package<br /> Languages required: English & German<br /> <br /> MSN is one of the world’s best known technology and software companies<br /> <br /> A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.<br /> <br /> A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT’s.<br /> <br /> Candidates should...<br /> <br /> Be fluent in written and spoken German<br /> Be fluent in written and spoken English<br /> Have 6 months outstanding customer service experience in a service driven environment<br /> Have excellent technical proficiency and in depth knowledge of Microsoft products<br /> Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> Have the ability to multitask, plan and prioritise workload<br /> Have excellent communication skills both verbal and written<br /> Demonstrate resilience and ability to work on own initiative<br /> Demonstrate problem solving and troubleshooting skills<br /> Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> <br /> £6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)<br /> Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> <br /> What are the hours?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> The operational hours are 8am – 6pm. However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1728301/German-Speaking-Microsoft-Windows-Live-Moderator Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 1st May 2012

French Speaking Microsoft Windows Live Moderator<br /> <br /> Employment Type: Permanent<br /> Location: Belfast, UK<br /> Excellent Relocation Package<br /> Languages required: English & French<br /> <br /> MSN is one of the world’s best known technology and software companies<br /> <br /> A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.<br /> <br /> A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT’s.<br /> <br /> Candidates should...<br /> <br /> Be fluent in written and spoken French<br /> Be fluent in written and spoken English<br /> Have 6 months outstanding customer service experience in a service driven environment<br /> Have excellent technical proficiency and in depth knowledge of Microsoft products<br /> Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> Have the ability to multitask, plan and prioritise workload<br /> Have excellent communication skills both verbal and written<br /> Demonstrate resilience and ability to work on own initiative<br /> Demonstrate problem solving and troubleshooting skills<br /> Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> <br /> £6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)<br /> Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> <br /> What are the hours?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> The operational hours are 8am – 6pm. However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1734181/French-Speaking-Microsoft-Windows-Live-Moderator Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> Our client portfolio is made up of a broad range of the biggest and best-known companies in the world including EA Games, Microsoft, Cisco, and ASOS.<br /> <br /> Role: Technical Support Representative<br /> Reports to: Technical Support Managers<br /> <br /> Purpose:<br /> <br /> Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.<br /> <br /> Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.<br /> <br /> The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.<br /> <br /> Responsibilities:<br /> <br /> • Deal with customer contacts in an effective, efficient and courteous manner.<br /> • Troubleshoot all known/unknown issues with a specific product.<br /> • Follow agreed technical support processes and procedures.<br /> • Maintain clear documentation of all issues/troubleshooting.<br /> • Research solutions to customers’ unresolved problems.<br /> • Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.<br /> • Report all new findings to appropriate client specific Team Lead.<br /> • Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.<br /> • Support the client specific Team Lead to ensure an effective service.<br /> • Achieve the agreed utilisation rate set and agreed by line manager.<br /> • Adhere to client specific policies.<br /> • Represent the client with the highest level of professionalism.<br /> • Ensure familiarisation with all client specific media and hardware<br /> • Deliver an effective, efficient and accurate test service when involved in a client test project.<br /> • Perform any other duties relating to the tech departments as and when required.<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written & spoken English and French<br /> • Customer Focus – 6 months outstanding customer service experience in a service driven environment<br /> • Good knowledge of appropriate Windows operations systems.<br /> • Good knowledge of hardware and PC configuration.<br /> • Good time management skills.<br /> • Knowledge of the internet.<br /> • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Planning & Organising - Ability to multitask, plan and prioritise workload<br /> • Effective Communication - Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Problem Solving - Demonstrates problem solving and troubleshooting skills<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets<br /> <br /> Desirable Criteria:<br /> <br /> • 2 years outstanding customer service experience in a service driven environment<br /> • An understanding/working knowledge of networking<br /> • An interest in photography<br /> <br /> TERMS AND CONDITIONS<br /> <br /> SALARY<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> <br /> All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).<br /> <br /> If you start after 21st of a month, you will not receive your first payment until the following month.<br /> <br /> HOURS OF WORK<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 7am – 7pm however your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.<br /> <br /> TRAINING/INDUCTION<br /> <br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> HOLIDAYS<br /> <br /> 21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> PROBATION PERIOD<br /> <br /> There will be a 3 month probation period before confirmation of your contract status.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1813351/French-Speaking-Technical-Support-Representative Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, Danish
Posted: 1st May 2012

Responsibilities:<br /> <br /> • Deals with customer contact via email and telephone in an empathetic, calm, friendly, responsive and efficient manner.<br /> • Proactively demonstrates and provides focused reassurance to customers.<br /> • Is constantly alert and conscious of the customer’s needs.<br /> • Makes customers feel confident that their needs are being met.<br /> • Focuses on the customer to ensure that full ownership is assumed and provided during every customer interaction.<br /> • Ensures that the highest levels of quality, Customer satisfaction and honesty are maintained through adherence to agreed processes and Service Level Agreements.<br /> • Adheres to stringent protocols with dealing with Payment Services<br /> • Proactively seeks ways to improve both own and the teams standards of customer service delivery<br /> • Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised.<br /> • Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role<br /> • Being an ambassador for the brand.<br /> <br /> Essential Criteria:<br /> <br /> • Customer Focus – 12 months previous experience in a Customer Service environment providing inbound telephone/email support<br /> •Fluency in written and spoken English & Danish<br /> • Specialist Expertise - Ability to demonstrate compassion for a caller’s situation through language and intonation. Experience in Microsoft Office and Internet<br /> • Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Effective Communication – Conveys information concisely and effectively. Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve targets.<br /> •Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement<br /> • Planning & Organising - Ability to multi-task.<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> <br /> TBC<br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 9am – 10pm. However, your department’s operational hours are 24/7. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1749151/Danish-Speaking-Payment-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Turkish
Posted: 22nd May 2012

Turkish Speaking Customer Support Agent (Cisco)<br /> <br /> Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet - see www.cisco.com for more information<br /> <br /> Candidates should...<br /> <br /> • Be fluent in written and spoken Turkish / English<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Have experience of Office programs and the internet, and an interest in networking<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> • Must have valid UK work permit if necessary<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> £6.41 per hour (equivalent to £13,335 per annum gross - taxes to be deducted).<br /> Please note that the salary reflects the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> <br /> What are the hours?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> <br /> Training will be conducted over 2.5 weeks. This includes 12 days of training with 2 days of nesting in your new team. It will be intensive and will consist of acquiring how Cisco operates as a company, as well as technical and product knowledge, required for the position.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast - accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!<br /> ]]> http://www.toplanguagejobs.co.uk/job/1974521/Turkish-Speaking-Customer-Support-Agent-Cisco Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, French
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> French Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team environment to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English & French<br /> • Be fluent in written and spoken French<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/639331/EA-French-Gaming-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, German
Posted: 1st May 2012

THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and German<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1843432/German-Speaking-Sales-Executive-Computer-Associates Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Swedish
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Swedish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Swedish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1538201/Swedish-Speaking-EA-Gaming-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English
Posted: 1st May 2012

This position, in support of the CA Teleprospecting Representative (TPR) teams at Concentrix, is responsible for positioning and providing CA's products and solutions to address clients' and partners business and IT needs. The position requires a good understanding of CA's solutions and a working knowledge of CA's technology strategies in order to articulate their application to customers' IT practices.<br /> <br /> Responsible for delivering positive, quantifiable results for CA and its customers<br /> Work closely with account teams to accurately understand Customers and Partners issues that are the impetus for them to consider CA's solutions and achieve financial targets.<br /> Set and manage appropriate customer expectations throughout the Opportunity Lifecycle<br /> Possess a working knowledge and ability to present product functionality and benefits within identified solution sets that support client's and partner's technical and functional requirements and offerings.<br /> Assist sales in accurately assessing and forecasting opportunities.<br /> Evaluate alternative options to execute opportunities by the most cost effective means without negatively impacting deliverable quality or customer's perceptions.<br /> Work with internal /external resources to effectively pursue opportunities and achieve planned goals and objectives.<br /> Disseminate feedback to business units gained from client experiences and issues<br /> Champion a single brand, but understand cross-brand solutions where appropriate.<br /> Define high-level product / technology specifications for implementation working with the delivery team and partners as necessary.<br /> Proactively seek and deliver feedback and to local sales management with respect to opportunity progress, issues and processes and share lessons-learned with colleagues.<br /> Demonstrate comfort around higher management and technical staff.<br /> Recognize team members' roles, responsibilities, strengths and weaknesses in order to improve and optimize team effectiveness.<br /> Demonstrate effective time management and proficiency in teambuilding and conflict management.<br /> <br /> ESSENTIAL CRITERIA:<br /> <br /> • One year of IT industry related experience, preferably with a professional IT services company or software provider.<br /> • Possess a broad understanding of technology concerns and the ability to quickly become knowledgeable on CA's overall technology strategy and product solutions in chosen Business Unit.<br /> • Experience in demonstrating/explaining how technology solutions can fulfill the business requirements of customers.<br /> • Experience working with customers, sales personnel, customer service, as well as a good understanding of the industry disciplines, technologies and applications.<br /> • Customer Focused: Act in ways that demonstrate customer and partner focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect.<br /> • Effective Communication Skills: Deliver oral and written communications that are impactful and persuasive with their intended audience.<br /> • Industry Knowledge: In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc.<br /> <br /> DESIRABLE CRITERIA:<br /> <br /> • Two or more years of IT industry related experience, preferably with a professional IT services company or software provider.<br /> • Bachelor's Degree or global equivalent experience in an IT, business or sales related field.<br /> <br /> Hours of Operation: Monday to Friday rotational shifts from 7:00am – 7:00pm<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> SALARY: <br /> TBC<br /> <br /> BENEFITS:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events]]> http://www.toplanguagejobs.co.uk/job/1861502/Sales-Expert Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, Swedish
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Swedish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team environment to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Swedish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/639371/EA-Swedish-Gaming-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, German
Posted: 7th May 2012

ASOS.com is the fastest growing online fashion retailer in the UK and is now positioned as one of the biggest global online fashion and beauty retailer. They offer over 50,000 branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and beauty with approximately 1,500 new product lines being introduced each week.<br /> <br /> ASOS attracts over 13 million unique visitors a month and as of 31 March 2011 had 5.3 million registered users and 3.0 million active customers from 160 countries.<br /> <br /> Concentrix delivers an exceptional customer service experience through the passion of our people. We provide customer and sales support in 33 different languages. Our people and clients come from a variety of cultures and backgrounds.<br /> <br /> Responsibilities:<br /> <br /> • Provides a warm, friendly and personal inbound customer service to prospective customers through inbound voice, email, web chat and social media.<br /> • Takes the opportunity to ‘Shine’ through every interaction by showing a lively interest in customers, having a natural approach in communication, becoming a local expert and being an advocate for the brand.<br /> • Leads the team in providing professional expertise and embracing the client brand in every interaction with the customer making it an individual experience.<br /> • Adherence to agreed processes, service level agreements and driving and exceeding individual and team targets.<br /> • Proactively seeks ways to improve the customer experience through each interaction<br /> • Takes ownership to enhance own learning to ensure sufficient knowledge to excel in the role.<br /> • Multitasks and adapts to a fast paced environment.<br /> • Continuously searches for improved ways of responding to customer needs through all contact channels.<br /> • Proactively seeks feedback on ways to improve individual and team performance.<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> <br /> • Native level German speakers, fluent in written and spoken English<br /> • Customer Focus – 6 months experience in telephone or face to face Customer Service, building relationships with the customer<br /> • Specialist Expertise – Genuine interest and passion for fashion. Has an awareness of promoting the client brand. Understanding of social media platforms<br /> • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Planning & Organising - Ability to multitask on various contact channels to achieve personal and team targets. Plans and prioritises workload in accordance with contact volumes<br /> • Effective Communication - Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of the brand.<br /> <br /> THE PERSON<br /> <br /> Our people are the future of our business which is why we invest time in recruiting the right people.<br /> <br /> Our employees are passionate about Concentrix’s partnership with ASOS, their role and the overall success of the company. Our people embrace the Concentrix and ASOS cultures to provide the highest levels of customer service possible. As part of a multi cultural and multi-lingual team you’ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs.<br /> <br /> ASOS has a loyal and expanding customer base, and our staff are passionate about giving them the best online shopping experience possible. As part of the team our people get involved and continually contribute with feedback and ideas to improve the way we work and the way we interact with our customers. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner, as if they were dealing with their own friends.<br /> <br /> SALARY<br /> <br /> £6.73 per hour (equivalent to £14,000 per annum gross (taxes to be deducted).<br /> <br /> HOURS OF WORK<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday 6am to 12am<br /> <br /> Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.<br /> <br /> PROBATION PERIOD:<br /> <br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> <br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1943171/German-Speaking-Fashion-Customer-Service-Agent-ASOS Salary: £6.41 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

Launched in August 2003, King.com is available in over 50 countries, 10 languages and 7 currencies. It is the largest skill gaming site in the world, with 350 million games played in January '09. King.com is available to players for free, by subscription or for real cash prizes. It has also, recently become available to customers by download to mobile phone.<br /> <br /> In Skill Gaming, players take part in games where skill and experience determine the outcome of a game rather than chance or luck.<br /> <br /> The person in this position will work in a team environment to provide excellent customer service to skilled gamers via email.<br /> <br /> The role of Customer Care Representative focuses on providing a positive customer experience through, efficient, friendly, high quality responses. Candidates will be required to take part in, and encourage active participation in team discussion activities. They will also take part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.<br /> <br /> Candidates should...<br /> <br /> • Be fluent in written and spoken German<br /> • Be fluent in written and spoken English<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Demonstrate expertise with internet, internet applications and Microsoft Windows and be familiar with PC hardware, PC gaming and related consumer electronics <br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> £6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted) <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement. <br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! <br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1113681/German-Speaking-King.com-Customer-Service-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

** Who is gem?<br /> <br /> delivers an exceptional customer service experience through the passion of our people. We provide customer, technical, gaming and sales support across 29 different languages and work together in a challenging, vibrant and multi-lingual environment!<br /> <br /> ** What is the role?<br /> <br /> German speaking MSN Moderator <br /> MSN is one of the world’s best known technology and software companies<br /> <br /> A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take. <br /> <br /> A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT’s. <br /> <br /> ** What are the Essential Criteria?<br /> <br /> Candidates should...<br /> <br /> • Be fluent in written and spoken German<br /> • Be fluent in written and spoken English<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Have excellent technical proficiency and in depth knowledge of Microsoft products<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What are the BENEFITS of working for gem?<br /> <br /> • Extremely competitive salary<br /> • gem provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and gem events<br /> <br /> The list goes on...<br /> <br /> What is the Salary?<br /> <br /> £6.49 per hour (equivalent to £13,500 per annum gross (taxes to be deducted) <br /> Please note that the salaries in gem reflect the lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> The operational hours are 8am – 6pm. However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does gem offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> <br /> We have an individual relocation advisor within gem who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270, 000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!<br /> ]]> http://www.toplanguagejobs.co.uk/job/967461/German-Speaking-MSN-Moderator Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

Employment Type: Permanent<br /> Location: Belfast, UK<br /> Role: German Speaking Customer Care Agent<br /> Excellent Relocation Package!!<br /> Languages required: English and German<br /> <br /> ** What is the role?<br /> German speaking Cisco Frontline Agent <br /> Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet – see www.cisco.com for more information<br /> <br /> A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email. <br /> <br /> A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary. <br /> <br /> Candidates should...<br /> • Be fluent in written and spoken German<br /> • Be fluent in written and spoken English<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Have experience of Office programs and the Internet and an interest in networking<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> The list goes on...<br /> What is the Salary?<br /> £6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted) <br /> Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> The operational hours are 6.45am – 6.15pm. A shift may begin at 6.45am and finish 3.45pm, for instance. However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement. <br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! <br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1219611/German-Speaking-Customer-Care-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 4th May 2012

Concentrix delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment.<br /> <br /> Our culture is reflected in our people and their attitude to build the skills required for the job. Our people are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations. Our dress code is relaxed and we value the respect of others.<br /> <br /> THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and Norwegian<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1940321/Norwegian-Speaking-Sales-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Hebrew
Posted: 4th May 2012

The person in this role will have experience of outbound business to business sales, and generating sales leads. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects, and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and Hebrew<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY:<br /> £14,500 (OTE £18,000)<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1940301/Hebrew-Speaking-Sales-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Dutch
Posted: 4th May 2012

The person in this role will have experience of outbound business to business sales, and generating sales leads. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects, and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and Dutch<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY:<br /> £14,500 (OTE £18,000)<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1940251/Dutch-Speaking-Sales-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Swedish
Posted: 1st May 2012

THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and French<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1846442/Swedish-Speaking-Sales-Executive-Computer-Associates Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, German
Posted: 4th May 2012

THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and German<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1940311/German-Speaking-Sales-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Italian
Posted: 1st May 2012

THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and French<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1845182/Italian-Speaking-Sales-Executive-Computer-Associates Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 4th May 2012

THE PERSON:<br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> RESPONSIBILITIES:<br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales “leads” for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with “warmer” responder records from a variety of marketing campaigns.<br /> <br /> THE ROLE:<br /> • Warm and cold call IT professionals at mid-sized and enterprise companies<br /> • Meet or exceed daily productivity goals including leads, dials and talk time<br /> • Use CRM tools for tracking and record updates<br /> • Identify prospect needs and present appropriate solutions<br /> • Qualify leads using pre-defined BANT criteria<br /> • Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> ESSENTIAL CRITERIA:<br /> • Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> • Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> • Demonstrated prior technical (hardware/software/IT) product experience<br /> • Fluency in written and spoken English and French<br /> • Excellent organizational skills with the ability to multi-task.<br /> • Strong computer skills including experience with Microsoft Office and CRM applications.<br /> • Documented, excellent attendance record in previous positions.<br /> • Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> DESIRABLE CRITERIA:<br /> • Steady, even pace to promote accuracy and quality of work<br /> • Communication based on job knowledge and expertise<br /> • Collaborative Communication approach in a structured job environment<br /> • Helpful, supportive communication with management and peers<br /> • Leadership focused on consistent, accurate, quality work output<br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> HOURS:<br /> Monday to Friday Rotational shifts from 7:00am – 7:00pm<br /> <br /> SALARY: <br /> TBC<br /> <br /> PROBATION PERIOD:<br /> There is a 3 month probationary period before confirmation of your contract status.<br /> <br /> TRAINING/INDUCTION:<br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> BENEFITS:<br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> RELOCATION PACKAGE:<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1940331/French-Speaking-Sales-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 7th May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Finnish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team environment to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English & Finnish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1943091/Finnish-Speaking-EA-Gaming-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Swedish
Posted: 1st May 2012

Swedish Speaking Payment Support Agent<br /> <br /> Employment Type: Permanent<br /> Location: Belfast<br /> Excellent relocation package<br /> <br /> Responsibilities:<br /> <br /> • Deals with customer contact via email and telephone in an empathetic, calm, friendly, responsive and efficient manner.<br /> • Proactively demonstrates and provides focused reassurance to customers.<br /> • Is constantly alert and conscious of the customer’s needs.<br /> • Makes customers feel confident that their needs are being met.<br /> • Focuses on the customer to ensure that full ownership is assumed and provided during every customer interaction.<br /> • Ensures that the highest levels of quality, Customer satisfaction and honesty are maintained through adherence to agreed processes and Service Level Agreements.<br /> • Adheres to stringent protocols with dealing with Payment Services<br /> • Proactively seeks ways to improve both own and the teams standards of customer service delivery<br /> • Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised.<br /> • Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role<br /> • Being an ambassador for the brand.<br /> <br /> Essential Criteria:<br /> <br /> • Customer Focus – 12 months previous experience in a Customer Service environment providing inbound telephone/email support<br /> •Fluency in written and spoken English & Swedish<br /> • Specialist Expertise - Ability to demonstrate compassion for a caller’s situation through language and intonation. Experience in Microsoft Office and Internet<br /> • Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Effective Communication – Conveys information concisely and effectively. Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve targets.<br /> •Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement<br /> • Planning & Organising - Ability to multi-task.<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> What is the salary?<br /> <br /> TBC<br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 9am – 10pm. However, your department’s operational hours are 24/7. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1929341/Swedish-Speaking-Payment-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English
Posted: 22nd May 2012

Reporting Specialist<br /> Location: Belfast<br /> <br /> Concentrix is a market leader in helping manufacturers/software providers and their channel partners manage, market and sell service contracts and subscription agreements. The Concentrix solution is comprised of dedicated service sales professionals, direct marketing programs, robust multi-channel software, a self-service ecommerce engine, and a suite of best practices that are proven to significantly increase revenue and margins from service contracts.<br /> <br /> Job Summary<br /> <br /> Concentrix is looking for a resourceful, high-energy individual to work with the sales operations team in driving the success of Concentrix’s service sales business. This individual will work with Concentrix’s clients and internal teams to collect, analyze and report on data for use in identifying and driving the appropriate sales processes. Additionally, the analyst will help resolve critical account data issues, identify customer process improvement opportunities, and improve the overall quality of service sales and marketing for our service sales clients. Candidates with strong initiative, a commitment to world class customer service, the ability to resolve complex data issues, and a desire to work in a dynamic, growing organization should apply.<br /> <br /> Job Duties:<br /> <br /> • Work with clients and internal teams to acquire and manage data used to drive service sales programs<br /> • Assist in defining key performance metrics with the sales management team for each client<br /> • Meet with decision makers, business owners, and end users to define reporting requirements, key performance metrics and other goals.<br /> • Develop reports for both internal and external customers.<br /> • Analyze client data using a variety of tools and techniques including dimensional analysis and data quality assessment using Excel, MS Access, LogiXML and Concentrix reporting, to identify and help define sales opportunities<br /> • Support ongoing client sales activities with regular analysis and reporting of results achieved, including support of weekly, monthly, and quarterly business reviews<br /> • Create and maintain detailed documentation and adhere to standard operating procedures<br /> • Prepare and deliver reports, recommendations, or alternatives for improving processes in reporting systems<br /> • Assist with automation and increase efficiency of existing reports<br /> • Occasionally, multivariate statistical analysis and predictive modeling is needed.<br /> <br /> Essential Criteria:<br /> <br /> • 5+ years business data analysis experience with significant Ops Support knowledge and experience analyzing and managing large amounts of data<br /> • Strong SQL knowledge (3+ Years) with the ability to write ad-hoc queries as needed<br /> • Outstanding MS Excel skills particularly as they relate to comparative data analysis and advanced data manipulation functions<br /> • Ability to create reusable processes and tools for performing comparative analysis<br /> • Creative, disciplined, and resourceful with strong communication and project management skills<br /> • Ability to establish rapport with clients and internal teams to accomplish business objectives<br /> • Ability to acquire knowledge of our Client's business processes and become familiar with a range of data sources and reporting applications<br /> • Considerable exposure to the operation and analysis of SQL Server, Oracle relational database software and standards, as well as data retrieval methodologies<br /> • Practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts<br /> • LogiXML experience is a plus.<br /> • Web Development experience with HTML, Javascript, vbscript, CSS is a plus.<br /> • Experience with Multivariate statistical analysis and predictive modeling based is a plus. <br /> Desired Experience, Education and Requirements<br /> • Experience with Business Intelligence tools such as Business Objects, Cognos, LogiXML, Crystal Reports, or equivalent tools to access large amounts of corporate data for analysis and reporting<br /> • Experience with sales support processes and data, service contract sales experience<br /> • 4 year college degree in IT systems or computer science preferred<br /> • Preference will be given for expertise in using Excel, SQL Query Writing, and LogiXML software<br /> <br /> Salary:<br /> <br /> TBC]]> http://www.toplanguagejobs.co.uk/job/1974501/Reporting-Specialist Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, Danish
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Danish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team environment to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Danish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. ]]> http://www.toplanguagejobs.co.uk/job/639351/EA-Danish-Gaming-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Italian
Posted: 1st May 2012

Role: Technical Support Representative<br /> Reports to: Technical Support Managers<br /> <br /> Purpose:<br /> <br /> Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.<br /> <br /> Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.<br /> <br /> The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.<br /> <br /> Responsibilities:<br /> <br /> • Deal with customer contacts in an effective, efficient and courteous manner.<br /> • Troubleshoot all known/unknown issues with a specific product.<br /> • Follow agreed technical support processes and procedures.<br /> • Maintain clear documentation of all issues/troubleshooting.<br /> • Research solutions to customers’ unresolved problems.<br /> • Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.<br /> • Report all new findings to appropriate client specific Team Lead.<br /> • Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.<br /> • Support the client specific Team Lead to ensure an effective service.<br /> • Achieve the agreed utilisation rate set and agreed by line manager.<br /> • Adhere to client specific policies.<br /> • Represent the client with the highest level of professionalism.<br /> • Ensure familiarisation with all client specific media and hardware<br /> • Deliver an effective, efficient and accurate test service when involved in a client test project.<br /> • Perform any other duties relating to the tech departments as and when required.<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written & spoken English and Italian<br /> • Customer Focus – 6 months outstanding customer service experience in a service driven environment<br /> • Good knowledge of appropriate Windows operations systems.<br /> • Good knowledge of hardware and PC configuration.<br /> • Good time management skills.<br /> • Knowledge of the internet.<br /> • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Planning & Organising - Ability to multitask, plan and prioritise workload<br /> • Effective Communication - Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Problem Solving - Demonstrates problem solving and troubleshooting skills<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets<br /> <br /> Desirable Criteria:<br /> <br /> • 2 years outstanding customer service experience in a service driven environment<br /> • An understanding/working knowledge of networking<br /> • An interest in photography<br /> <br /> TERMS AND CONDITIONS<br /> <br /> SALARY<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> <br /> All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).<br /> <br /> If you start after 21st of a month, you will not receive your first payment until the following month.<br /> <br /> HOURS OF WORK<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 7am – 7pm however your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.<br /> <br /> TRAINING/INDUCTION<br /> <br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> HOLIDAYS<br /> <br /> 21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> PROBATION PERIOD<br /> <br /> There will be a 3 month probation period before confirmation of your contract status.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1813391/Italian-Speaking-Technical-Support-Agent Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 7th May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Finnish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team environment to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English & Finnish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1943031/Finnish-Speaking-Gamers-Wanted Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Dutch
Posted: 7th May 2012

Technical Support (Microsoft Azure) Dutch<br /> <br /> Employment Type: Permanent<br /> Languages required: English & Dutch<br /> <br /> Windows Azure is a cloud services operating system that serves as the development, service hosting and service management environment for the Windows Azure platform. Windows Azure provides developers with on demand compute and storage to host, scale and manage web applications on the internet through Microsoft datacenters. Windows Azure is a flexible platform that supports multiple languages and integrates with your existing on premises environment.<br /> <br /> What is the role?<br /> <br /> The person in this position will work in a team environment to support Azure service issues business to business. The role of a Technical Support Agent focuses on delivering high quality support by triaging daily service issues and driving it to closure. The core duty requires providing prompt and accurate updates to service issues, while representing Microsoft in a positive, professional manner. The role requires a great amount of skill in cross group collaboration and will act as a single point of contact for all technical issues related to the platform.<br /> <br /> Candidates should be comfortable discussing technical scenarios and solutions by phone and email with varying customer skill levels to provide them with updates and routing issues appropriately to the right technology group.<br /> <br /> Responsibilities:<br /> <br /> • Communicate with customers via telephone and written correspondence regarding technical questions and issues related to Microsoft Azure Services and Developer technologies<br /> • Act as a single point of contact for the customer for all Service related issues<br /> • Manage/own day to day incidents and drive them towards resolution as per Service Levels.<br /> • Analyze problems and provide updates to customers, Support Engineers and Development Operations team to meet customer needs.<br /> • Actively share knowledge with other Agents and develop efficient customer solutions.<br /> • Learn prerelease products for effective support upon release<br /> • Report both service issues and customer suggestions.<br /> • Proactively document known issues, issue reports and readiness for both internal and customer consumption.<br /> • Ability to effectively work with senior technical staff as well as development teams.<br /> • Simultaneously drive multiple issues to resolutions by relaying information between customer and appropriate operations team.<br /> • Provide Feedback based on customer issues and drive platform improvement.<br /> <br /> SKILLS<br /> <br /> Essential Criteria<br /> <br /> • Fluency in written and spoken Dutch with English<br /> • Demonstrates outstanding customer service in a service driven environment.<br /> • Experience on various Windows Operating Systems<br /> o Concepts around Relational Database Management systems<br /> o Familiarity on fundamentals & concepts around various Microsoft programming languages<br /> o Good understanding of Internet & Networking terminologies<br /> o Familiar with Office Suite, Communicator and Live Meeting<br /> o Candidates need to be familiar with programming concepts and terminology<br /> • Ability to work as part of a team and to liaise with a variety of departments internally and externally.<br /> • Ability to multi-task, plan and prioritise workload. Demonstrates strong organizational and time management skills<br /> • Excellent written and verbal communication skills. Demonstrates ability to communicate effectively with Support Teams and development on complex technical issues<br /> • Able to work on own initiative in a sometimes difficult situation. Excellent attention to detail.<br /> • Demonstrates accurate and logical problem solving and troubleshooting skills<br /> • Strong technical aptitude, enjoy learning new technologies and be able to self learn new technical areas quickly<br /> • Managing Change - Supports, promotes and puts into practice innovation and change.<br /> • Negotiation and Influencing - Uses logic and reason to influence others, uses powerful arguments<br /> <br /> Desirable Criteria<br /> • Experience with Visual Studio<br /> • Understanding of ITIL/MOF and Service Desk methodologies<br /> • Microsoft Certifications/MCP/MCTS on Developer Technologies<br /> • Familiarity around Regional Database Management Systems<br /> • Concepts of cloud computing<br /> <br /> TERMS AND CONDITIONS<br /> <br /> Hours of work<br /> <br /> 7a.m - 4p.m - 40 Hours per week<br /> <br /> Operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfill the duties of your post.<br /> <br /> Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.<br /> <br /> SALARY:<br /> <br /> Salary £15,390 per annum gross (taxes to be deducted).<br /> <br /> Training:<br /> <br /> Training with be conducted within the classroom over 2 weeks. It will be intensive and will consist of acquiring how Microsoft operates as a company, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> Probation Period:<br /> <br /> There will be a 6 month probation period before confirmation of your contract status.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com]]> http://www.toplanguagejobs.co.uk/job/1943151/Dutch-Speaking-Technical-Support-MS-Azure Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, German
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> Our client portfolio is made up of a broad range of the biggest and best-known companies in the world including EA Games, Microsoft, Cisco, and ASOS.<br /> <br /> Role: Technical Support Representative<br /> Reports to: Technical Support Managers<br /> <br /> Purpose:<br /> <br /> Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.<br /> <br /> Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.<br /> <br /> The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.<br /> <br /> Responsibilities:<br /> <br /> • Deal with customer contacts in an effective, efficient and courteous manner.<br /> • Troubleshoot all known/unknown issues with a specific product.<br /> • Follow agreed technical support processes and procedures.<br /> • Maintain clear documentation of all issues/troubleshooting.<br /> • Research solutions to customers’ unresolved problems.<br /> • Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.<br /> • Report all new findings to appropriate client specific Team Lead.<br /> • Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.<br /> • Support the client specific Team Lead to ensure an effective service.<br /> • Achieve the agreed utilisation rate set and agreed by line manager.<br /> • Adhere to client specific policies.<br /> • Represent the client with the highest level of professionalism.<br /> • Ensure familiarisation with all client specific media and hardware<br /> • Deliver an effective, efficient and accurate test service when involved in a client test project.<br /> • Perform any other duties relating to the tech departments as and when required.<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written & spoken English and German<br /> • Customer Focus – 6 months outstanding customer service experience in a service driven environment<br /> • Good knowledge of appropriate Windows operations systems.<br /> • Good knowledge of hardware and PC configuration.<br /> • Good time management skills.<br /> • Knowledge of the internet.<br /> • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Planning & Organising - Ability to multitask, plan and prioritise workload<br /> • Effective Communication - Excellent communication skills both verbal and written<br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> • Problem Solving - Demonstrates problem solving and troubleshooting skills<br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets<br /> <br /> Desirable Criteria:<br /> <br /> • 2 years outstanding customer service experience in a service driven environment<br /> • An understanding/working knowledge of networking<br /> • An interest in photography<br /> <br /> TERMS AND CONDITIONS<br /> <br /> SALARY<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> <br /> All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).<br /> <br /> If you start after 21st of a month, you will not receive your first payment until the following month.<br /> <br /> HOURS OF WORK<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 7am – 7pm however your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.<br /> <br /> TRAINING/INDUCTION<br /> <br /> You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.<br /> <br /> No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.<br /> <br /> HOLIDAYS<br /> <br /> 21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.<br /> <br /> What are the BENEFITS of working for Concentrix?<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad<br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free cakes and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme<br /> • Team and Concentrix events<br /> <br /> PROBATION PERIOD<br /> <br /> There will be a 3 month probation period before confirmation of your contract status.<br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.<br /> <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.<br /> <br /> The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> <br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!<br /> Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.<br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com<br /> <br /> We look forward to receiving your application soon!]]> http://www.toplanguagejobs.co.uk/job/1813371/German-Speaking-Technical-Support-Representative Salary: £Neg
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 22nd May 2012

London based company operating in the renewable energy sector is looking to establish a presence in NI and ROI with an office situated in Belfast.<br /> <br /> We are looking for a native/ fluent German/ English speaker; a graduate (marketing or business discipline ideal) looking to develop their career. <br /> <br /> Does not have to be an experienced PA, but does need to be organised, ambitious with very good IT skills. <br /> <br /> Role will involve full support to MD to include, marketing, administration, secretarial duties along with ad-hoc project work. <br /> <br /> Very competitive Salary & company performance based Salary on offer.<br /> ]]> http://www.toplanguagejobs.co.uk/job/1974511/German-Speaking-Personal-Assistant Salary: £15,500 + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: French, German, Norwegian
Posted: 18th May 2012

French or German or Norwegian Speaking Technical Support Representative <br /> <br /> £15,500 and relocation<br /> <br /> Purpose:<br /> Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.<br /> Our client currently handles enquiries regarding a number of products across major Clients. These include worldwide leaders in technical products and technology services.<br /> The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.<br /> Responsibilities:<br /> Deal with customer contacts in an effective, efficient and courteous manner.<br /> Troubleshoot all known/unknown issues with a specific product.<br /> Follow agreed technical support processes and procedures.<br /> Maintain clear documentation of all issues/troubleshooting.<br /> Research solutions to customers' unresolved problems.<br /> Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.<br /> Report all new findings to appropriate client specific Team Lead.<br /> Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.<br /> Support the client specific Team Lead to ensure an effective service.<br /> Achieve the agreed utilisation rate set and agreed by line manager.<br /> Adhere to client specific policies.<br /> Represent the client with the highest level of professionalism.<br /> Ensure familiarisation with all client specific Media and Hardware<br /> Deliver an effective, efficient and accurate test service when involved in a client test project.<br /> Perform any other duties relating to the tech departments as and when required. <br /> SKILLS<br /> Essential Criteria:<br /> Fluency in written and spoken French, German or Norwegian<br /> Fluency in written and spoken English<br /> Customer Focus : 6 months outstanding customer service experience in a service driven environment<br /> • Specialist Expertise<br /> • Good knowledge of appropriate Windows operations systems.<br /> • Good knowledge of Hardware and PC configuration.<br /> • Good time management skills.<br /> • Knowledge of the Internet.<br /> Desirable Criteria:<br /> 2 years outstanding customer service experience in a service driven environment <br /> • An understanding/working knowledge of networking<br /> An interest in photography<br /> <br /> SALARY<br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> ]]> http://www.toplanguagejobs.co.uk/job/1831512/Tech-Support-Reps-French-German-Norwegian Salary: £24500 - £31000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 24th May 2012

We are currently seeking to recruit an Intermediate Project Manager to join the Information Services department of a leading employer to play a key role in the management and delivery fo complex IT projects. <br /> <br /> This is a temporary assignment, expected to last 6-8 months. <br /> <br /> This position has the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. <br /> * Identify resources needed and assign individual responsibilities. <br /> * Manage day-to-day operational aspects of a project and scope. <br /> * Reviews deliverables prepared by team before passing to the customer. <br /> * Effectively applies PMO methodology and enforces project standards. <br /> * Prepares for engagement reviews and quality assurance procedures. <br /> * Minimizes company exposure and risk on project. <br /> * Ensures project documents are complete, current, and stored appropriately. <br /> * Tracks and reports team hours and expenses on a weekly basis. <br /> * Manages project budget. <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization. <br /> <br /> <br /> The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> The Project Manager would report directly to the on-site Senior IT Supervisor. <br /> <br /> A degree in an IT or Business related discipline with 3 years job related experience <br /> <br /> OR <br /> <br /> An HND/HNC or equivalent qualification with 5 years job related experience <br /> <br /> Job related experience must include experience and knowledge of project management to include processes and procedures <br /> <br /> Desirable <br /> <br /> Prince2 Practitioner or PMI certification]]> http://www.toplanguagejobs.co.uk/job/1985941/Intermediate-Project-Manager Salary: £8.15 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 21st May 2012

F/t temp Administrative Assistant required for leading Public Sector body based in Lisburn for approx 3 months. <br /> <br /> Duties will include: <br /> * Responsible for providing a comprehensive administrative service to include using intranet data entry, inventory maintenance, reception duties and deputising for managers when required. <br /> * To be responsible for preparing and issuing POP orders, checking againist invoices, purchasing goods as appropriate. <br /> * Providing statistical reports, interdepartmental and service provision budget requirements. <br /> * Liasing with customers both personally and by telephone <br /> <br /> <br /> <br /> <br /> Essential criteria <br /> * 5 GCSEs at grade A - C, NVQ Level 2 in Administration or equivalent. <br /> * RSA Stage II Typewriting or Word Processing / OCR Level II Text Processing <br /> * At least 2 years general clerical/administrative employment experience in an office environment. <br /> * Knowledge and experience of the Microsoft Office suite of computer programmes. <br /> <br /> <br /> Where applicants do not hold the qualifications as outlined in 1 above, they must hold 2 GCSE passes at Grade A - C, or equivalent and demonstrate a minimum of four years experience <br /> <br /> PROOF OF EDUCATIONS CERTIFICATES IS ESSENTIAL <br /> <br /> Salary £8.15 per hr <br /> <br /> CLOSING DATE FOR APPLICANTS TUES 22ND MAY @ 3PM <br /> <br /> Suitable candidates should email CVs to tlyttle@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1973081/F-t-temp-Administrative-Assistant Salary: £22221 - £23708 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 21st May 2012

On behalf of our client based in the Cookstown area we are looking for a Monitoring/Finance Officer (2/3 months temporary contract) <br /> <br /> MAIN PURPOSE OF JOB <br /> <br /> To provide a comprehensive project monitoring service to include the assessment of projects, monitoring of expenditure, checking project claims, collating monitoring information and preparing and actioning progress reports. <br /> <br /> <br /> <br /> Main Duties & Responsibilities <br /> * Assessing project applications with particular emphasis on financial viability of projects. <br /> * Carrying out proforma Economic Appraisals with particular emphasis on financial implications. <br /> * Assisting Project Officer to carry out indicative scoring of projects and assisting Project Officer to present assessments to Assessment Panel. <br /> * Arranging Assessment and Appeal Panels. <br /> * Taking minutes of Assessment panels, Appeal Panels and Sub Groups. <br /> * Recording recommendations of Assessment Panel for ratification by Joint Committee <br /> * Notifying unsuccessful applicants and arranging Appeal Panels (where necessary). <br /> * Preparing Letters of Offer for signature <br /> * Assisting Project Officers to appraise Project Promoters of conditions of Letters of Offer and monitor adherence to conditions <br /> * Assisting Project Promoters with project procurement (including scrutiny of quotations and assistance with tendering). <br /> * Detailed checking of Project Promoter claims to ensure compliance with Operating Rules and audit requirements. <br /> * Collecting and collating project and financial monitoring data. <br /> * Designing, maintaining and updating internal databases and spreadsheets as necessary. <br /> * Updating central database as required. <br /> * Initiating and maintaining project files <br /> * Liaising with EU, DARD and Local Government auditors <br /> * Other duties as assigned by the Programme Manager/ Project Officer <br /> <br /> <br /> <br /> <br /> Essential Criteria <br /> * Have a relevant third level qualification and/or a sound understanding of project management and delivery <br /> * Have experience of grant monitoring and verification of claims <br /> * Have experience of developing and maintaining databases. <br /> * Have experience of taking minutes of meetings. <br /> * Have a proficient level of verbal and written communication skills in English <br /> * Have access to transport for work purposes. <br /> <br /> <br /> If you meet all of the essential criteria please submit your CV to the link provided. <br /> <br /> Closing date Friday 25th May 2012 @ 12pm <br /> <br /> If you require any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1972631/Monitoring-Finance-Officer Salary: £8.38 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Post: SEELB MOBILE LIBRARY DRIVER / HGV CLASS II <br /> <br /> Lisburn and surrounding areas <br /> <br /> Rates of pay: <br /> <br /> <br /> <br /> £8.38 per hour. <br /> <br /> Hours: <br /> <br /> <br /> <br /> Hours may vary from 20 hpw up to a maximum of 36 hpw. <br /> <br /> <br /> <br /> Duties: <br /> <br /> Driving a mobile library <br /> <br /> To comply with the provisions contained in the Board's official Drivers' Manual <br /> <br /> <br /> <br /> General Conditions <br /> <br /> <br /> <br /> 1 All duties must be carried out to comply with: <br /> <br /> <br /> <br /> (a) the Health and Safety at Work (NI) order 1978; <br /> <br /> <br /> <br /> (b) Acts of Parliament, Statutory Instruments and Regulations and other legal requirements; <br /> <br /> <br /> <br /> (c) Codes of Practice. <br /> <br /> <br /> <br /> 3.2 All duties will be carried out in the working conditions normally inherent in the particular job. <br /> <br /> <br /> <br /> 3.3 All necessary paperwork must be completed. <br /> <br /> <br /> <br /> 3.4 Duties will be carried out for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.]]> http://www.toplanguagejobs.co.uk/job/1927981/MOBILE-LIBRARY-DRIVER Salary: £12.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 9th May 2012

We are currently seeking to recruit a Shift Leader / Supervisor to join a leading process facility in Belfast on an ongoing temporary contract basis paying £12/hr. <br /> <br /> Duties within this role will include; <br /> * Providing leadership of the production shift teams <br /> * Deliverying against KPI's <br /> * People performance <br /> * Continious improvement activities <br /> <br /> <br /> <br /> <br /> Applicants will be educated to A Level or equivilent and will have at least 1 years previous experience gained in a people / production management in a FMCG environment.]]> http://www.toplanguagejobs.co.uk/job/1947811/Shift-Leader-Supervisor Salary: £12.00 - £13.00 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 9th May 2012

We are currently seeking to recruit a Project Engineer to join a leading County Antrim based Engineering firm on an ongoing contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects. <br /> * Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> <br /> <br /> The successful candidate will have a degree in an engineering discipline together with specific experience in Project Management. An HNC/HND in an engineering discipline along with a greater level of experience maybe considered. <br /> <br /> A sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics.]]> http://www.toplanguagejobs.co.uk/job/1949001/Project-Engineer Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 18th May 2012

Quality Manager <br /> Based in Belfast <br /> Salary £Excellent including benefits, and career development <br /> Permanent Job Opportunity <br /> <br /> Our client is a leading global manufacturing organisation with facilities based in Belfast. Their products are using cutting edge technology in order to serve the power and utilities industries. At present we are seeking to recruit an experienced quality manager who's primary role will be to provide leadership, direction and hands on involvement regarding quality and continuous improvement in support of strategic and policy deployment objectives. The Quality Manager is responsible for driving the quality Implementation Processes in the organisation. <br /> <br /> Duties: - <br /> * Implements and maintains the Quality Improvement process including establishing multiyear targets for achieving the company's strategic quality objectives <br /> * Drives the development of quality related policy deployment objectives <br /> * Provides input and recommendations for the identification and selection of improvement projects <br /> * Assists in the development of action plans in support of quality related policy deployment objectives and improvement projects <br /> * Co-ordinates and or facilitates improvement project teams <br /> * Assists purchasing in developing and maintaining supplier quality objectives <br /> * Develops and provides expert knowledge, training and consulting in quality improvement tools <br /> * Monitors and reports on quality metrics and progress toward quality goals including internal, incoming and external quality and complaint handling process <br /> * Recommends test and inspection equipment as required to achieve quality goals <br /> * Acts as a spokesperson for quality initiatives to generate understanding and support <br /> * Works with new product development teams on Design for Manufacturability aimed at improving product quality and reliability <br /> * Assists management and teams in selecting quality measures and setting up quality reporting systems <br /> * Assists in the analyzing and evaluation of resulting data for improvement opportunities <br /> * Conducts research on product defects and recommends modifications in products or quality standards where warranted <br /> * Visits customers and suppliers when necessary to confer on specific quality problems <br /> * Performs duties in accordance with establish quality standards <br /> * Performs such similar, comparable or related duties as may be required <br /> <br /> Qualifications:- <br /> * Bachelors or higher, preferably in Engineering <br /> * Demonstrated analytical / statistical problem solving skills <br /> * In depth knowledge of quality principles and technical tools (problem analysis, statistical tools, design of experiments, design for six sigma, control charts and other quality methodologies) <br /> * Has completed or is willing and able to complete Black Belt in quality related tool <br /> * Process improvement and knowledge of process control <br /> * Lean production flow knowledge <br /> * Genba orientation: Majority of time spent on the floor, using visual management, performing root cause / corrective actions at cells with associates <br /> * Results Orientation: Actions are taken to clearly deliver measurable results <br /> * Ability to lead cross functional teams <br /> and management levels <br /> * Enthusiastic, through and details, with the ability to lead and motivate others to high levels of performance]]> http://www.toplanguagejobs.co.uk/job/1969711/Quality-Manager Salary: £16000 - £20000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: French
Posted: 24th May 2012

French speaking customer services administrator job. Permanent job starting full time paying £16,000-£20,000 depending on experience. <br /> <br /> A client of mine is requiring a multi lingual professional fluent in English and French. Knowledge of other languages would be a bonus. <br /> <br /> This role will be reporting into the Export Sales Director and is a Full time Permanent Contract. <br /> <br /> Only candidates with fluent French and English please apply. <br /> <br /> For more information contact Nicola on 028 92 667585 or email nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1978691/Multi-lingual-Customer-services-administrator Salary: £22000 - £23000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 9th May 2012

Stores Team Leader required for a client in Lisburn. Permanent Opportunity £22,000-£23,000. <br /> <br /> Responsible to the Production Manager this candidate will have supervisory experience/management of a team. <br /> <br /> Essential skills would be: <br /> <br /> * Good people management skills <br /> <br /> * The ability to motivate others, delegate work and explain ideas. <br /> <br /> * Team working ability and work hands on <br /> <br /> * Proven ability to plan and prioritize work loads. <br /> <br /> * Awareness of Health & Safety practice <br /> <br /> * Excellent IT skills. <br /> <br /> * Experience of working in a warehouse environment <br /> <br /> * Experience of operating a computerised warehouse system. <br /> <br /> * Hands on leader. <br /> <br /> <br /> <br /> For more information please contact Nicola at Grafton Recruitment Lisburn on 028 92 667585]]> http://www.toplanguagejobs.co.uk/job/1947871/Stores-team-leader Salary: £14000 - £16000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: Dutch
Posted: 21st May 2012

What is the job?<br /> The role of a Dutch telesales representative is mainly concerned with making appointments for a technology company. There will be a selling element involved over the phone as the name Dutch telesales suggests. The role of the Dutch telesales representative requires you to contact potential customers generated via a lead campaign and advertisement. You will need to maximise these sales leads and meet monthly targets. As a Dutch telesales representative a lot of your duties will revolve around appointment setting for the technical sales guys in the field. The job may also require the managing of accounts; if this position of the Dutch telesales representative in Belfast appeals to you please read our 'what are we looking for' section and see if it sounds like you. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> We are looking for a Dutch telesales representative for a technology based company. You must possess both a fluency in both Dutch and English written and spoken. We are looking for someone with excellent communication skills as most of the job will revolve around building relationships with clients and encourage them to purchase the company's products. The ideal candidate will be motivated, enthusiastic and be able to work in a sales environment. As a Dutch telesales representative you must be comfortable with phone based work as this will be your medium of selling products and services to both new and existing customers.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> The interview process for the role of the Dutch telesales representative is as follows; there will be a brief phone interview followed by a written assessment. If you are successful there will then be a sales role-play and a short in depth interview. The basic salary is £14,000 if you make all your targets you can expect to earn £15,500 to £16,000]]> http://www.toplanguagejobs.co.uk/job/1885192/Dutch-telesales-representative-like-to-sell-Apply-now Salary: £15,500 + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French, German
Posted: 18th May 2012

French or German Speaking Gaming Agents required. <br /> <br /> <br /> Salary £15,500 and relocation assistance<br /> <br /> The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. <br /> The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. <br /> <br /> <br /> <br /> Candidates should... <br /> * Be able to demonstrate a keen interest and passion for gaming <br /> * Be fluent in written and spoken English <br /> * Be fluent in written and spoken French or German<br /> * Have 6 months outstanding customer service experience in a service driven environment <br /> * Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) <br /> * Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale <br /> * Have the ability to multitask, plan and prioritise workload <br /> * Have excellent communication skills both verbal and written <br /> * Demonstrate resilience and ability to work on own initiative <br /> * Demonstrate problem solving and troubleshooting skills <br /> <br /> What is the Salary? £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1763491/Are-you-a-PC-Gamer-German-or-French-Speaking Salary: £8.38 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Post: School Bus Driver<br /> Lisburn and surrounding areas <br /> <br /> Board's Transport Officer or such other person designated by him/her to deputise on his/her behalf. <br /> <br /> <br /> <br /> Rates of pay: <br /> <br /> <br /> <br /> £8.3776 per hour. (Temporary/casual rate - term-time only) <br /> <br /> <br /> <br /> Hours: <br /> <br /> <br /> <br /> Hours may vary from 20 hpw up to a maximum of 36 hpw. <br /> <br /> <br /> <br /> 1.0 Job Purpose <br /> <br /> <br /> <br /> To drive any vehicle allocated in a careful, lawful manner with special reference to the persons and equipment being carried. <br /> <br /> <br /> <br /> 2.0 Duties and Responsibilities <br /> <br /> <br /> <br /> 2.1 Transport of children, including those with mobility problems or severe/moderate learning difficulties to and from school or other authorised locations. <br /> <br /> 2.2 To assist children, including those with mobility problems in and out of the vehicle. <br /> <br /> 2.3 To ensure the good behaviour of children on the bus where practicable and to report any behaviour incidents to the Transport Officer or such other person designated by him/her to deputise on his/her behalf. <br /> <br /> 2.4 To operate lifts and ramps on vehicles as required and ensure that wheelchairs are properly clamped down and secured. <br /> <br /> 2.5 To provide minor first aid to passengers and ensure that any injured child receives medical attention as quickly as possible. Completion and submission of the relevant personal injury report/accident report forms to the Transport Officer without delay. <br /> <br /> 2.6 To direct School Bus escorts where employed, in assisting with the above duties. <br /> <br /> 2.7 To transport meals from and return empty containers to School Meals Kitchens and assist generally at schools as required. <br /> <br /> 2.8 To ensure, as far as possible, that scheduled timings are observed and to keep a detailed record of journeys, fuel issues, oil, servicing and repair work on the vehicle log/mileage sheet. <br /> <br /> 2.9 To carry out daily routine vehicle maintenance including the checking of fuel, oil and water levels, tyre pressures and topping up as required. <br /> <br /> 2.10 To complete defect report book and submit to engineer <br /> <br /> 2.11 To comply with the EEC drivers' hours and records regulations including the use of vehicle tachographs and submission of daily tachograph charts. <br /> <br /> 2.12 To ensure the safe custody of all spare parts, tools, articles, equipment or other goods carried in the vehicle or under his/her immediate control whether the property of the Board or otherwise. <br /> <br /> 2.13 To wash the allocated vehicle as and when necessary and ensure that the interior is kept clean and tidy. <br /> <br /> 2.14 To comply with the provisions contained in the Board's official Drivers' Manual.]]> http://www.toplanguagejobs.co.uk/job/1927781/BUS-DRIVER Salary: £20176 per annum + bonus
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Worker Foreman LGV Fitter/Motor Mechanic <br /> <br /> <br /> <br /> DEPARTMENT: Environmental Services <br /> <br /> <br /> <br /> SALARY: £10.78 per hour + 40% bonus of total hours worked <br /> <br /> <br /> <br /> <br /> <br /> HOURS: 8.00am - 4.00pm Monday - Thursday <br /> <br /> 8.00am - 3.30pm Friday <br /> <br /> <br /> <br /> <br /> <br /> LOCATION: Central Depot <br /> <br /> <br /> <br /> <br /> <br /> Specific Duties<br /> <br /> <br /> <br /> <br /> 1 Book PSV'S and present vehicles for PSV <br /> <br /> <br /> <br /> 1 Keep garage records and update vehicle history files <br /> <br /> <br /> <br /> 1 Schedule and allocate work in the garage <br /> <br /> <br /> <br /> 1 Repairing when necessary the Council fleet <br /> <br /> <br /> <br /> 1 Servicing and preparing vehicles for PSV <br /> <br /> <br /> <br /> <br /> <br /> <br /> JOB SPECIFICATION <br /> <br /> It is essential that applicants have:- <br /> <br /> <br /> 1 HGV Class 1 ( C & E) <br /> <br /> <br /> <br /> 1 Be a time served fitter <br /> <br /> <br /> <br /> 1 1 year's experience working as a mechanic on LGV, preferably on refuse vehicles <br /> <br /> <br /> <br /> <br /> 1 year's experience working in a supervisory capacity in a garage environment]]> http://www.toplanguagejobs.co.uk/job/1927651/Worker-Foreman-LGV-Fitter Salary: £7.00 - £8.50 per hour + HOURLY RATE WILL DEPEND ON EXPERIENCE
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 18th May 2012

Our client a successful production company based in Lurgan require a Credit Controller for a one to two week period starting immediately. <br /> <br /> Duties: <br /> * <br /> <br /> Responsible for the collection of debt of multiple accounts via telephone, email, fax and letter. <br /> * <br /> <br /> Responsible for reducing aged debtor days and ensure accounts are well controlled and outstanding monies collected promptly. <br /> * <br /> <br /> Liaise with customers on a daily basis and keep records of all communication. <br /> * <br /> <br /> Resolve customer problems, copy invoices, proofs of delivery, credit notes and liaise <br /> <br /> <br /> Essential Criteria: <br /> * Minimum of one years experience in a credit control role <br /> * Be of a courteous manner at all times <br /> * Be able to work under own initiative <br /> <br /> <br /> If you meet all of the criteria and are available immediately please submit your CV to the link provided. For any further queries please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1968281/Credit-Controller Salary: £7.50 per hour
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LR
Languages: Portuguese
Posted: 24th May 2012

Our client, an international leader in providing market intelligence worldwide are seeking market researchers - Brazilian Portugese Speaking to work in their state of the art offices in the heart of Belfast City Centre.<br /> <br /> <br /> As a Market Researcher - Brazilian Portugese Speaking you will be:<br /> <br /> Contacting high level client at CEO and director level to complete market surveys<br /> Diarise and follow up all appointments<br /> Complete and update necessary company databases<br /> <br /> <br /> <br /> Preferred Skills:<br /> <br /> Fluency in both written & spoken Portugese<br /> Fluency in both written & spoken English<br /> Previous experience in contact centre is desirable<br /> <br /> <br /> <br /> Personal Attributes:<br /> <br /> Ability to work as part of a team<br /> Warm and welcoming telephone manner<br /> Ability to work to targets and deadlines<br /> <br /> <br /> <br /> Associated Benefits:<br /> <br /> Randstad Benefits<br /> <br /> Normal working week is 36.25 hours per week, between Monday to Friday.<br /> <br /> To apply, or to find out more information, please click on one of the 'apply' buttons.]]> http://www.toplanguagejobs.co.uk/job/1979201/Multi-Lingual-Agent-Brazilian-Portugese-Speaking Salary: £15000 - £17250 Per Annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Norwegian
Posted: 18th May 2012

The Position<br /> <br /> As a Norwegian speaking Technical Support Representative you will be a Brand Ambassador for a leading computer related company, supporting their customers in both Norwegian and English through troubleshooting with products including gaming & audio devices, web cameras, security systems etc.<br /> <br /> In a contact centre environment, you will use computer-based tools as well as your own problem-solving skills to identify, research, isolate, and resolve customer issues.<br /> <br /> You will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure every customer is highly satisfied.<br /> <br /> This position offers a comprehensive training program to ensure our successful candidate becomes a product specialist within their particular field and the successful candidate will need to pass a knowledge check at the end of the training period. Following training you will maintain a strong understanding of the product families, including software application packages, operating systems, hardware and other equipment.<br /> <br /> Essential skills:<br /> <br /> • Fluency in written and spoken Norwegian and English<br /> <br /> • Excellent communication skills and telephone manner<br /> <br /> • Technical aptitude<br /> <br /> • Excellent Customer Service skills and previous experience in providing customer service or technical support<br /> <br /> We will highly value candidates who also have:<br /> <br /> - An IT related qualification<br /> <br /> - Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> <br /> - Experience of working to high quality assurance standards within a target driven environment.<br /> <br /> Total Reward package includes:<br /> <br /> • Basic pay of £15000 (£7.20 per hour) plus opportunity to earn bonus of up to £190 per month depending on performance OTE £17,280 per year<br /> <br /> • Potential relocation package to assist you in moving to Belfast<br /> <br /> • Continuous paid training on the latest technology<br /> <br /> • Private Medical Insurance<br /> <br /> • Private Pension<br /> <br /> • 29 days holiday entitlement + extra entitlements<br /> <br /> • On site canteen<br /> <br /> • Life assurance]]> http://www.toplanguagejobs.co.uk/job/1696421/Norwegian-Speaking-IT-Customer-Service-Agent Salary: £6.67 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 9th May 2012

We are currently seeking to recruit a French speaker to assume the position of French Client Support on an ongoing temporary contract with a leading employer at their Belfast facility (not a call centre). <br /> <br /> Working as part of a busy team you will be responsible for providing business support to colleagues and suppliers at their French based facilities. This will include problem solving, inter-department liaison and administrative activies. Communication in this role will be in both French and English and fluency in both is required. <br /> <br /> Applicants will also be able to demosntrate strong customer / client support experience, a high level of IT literacy as well as excellent communication skills. <br /> <br /> This role operates on an 8am - 4pm or 9am - 5pm Monday to Friday shift and will pay £6.67/HR. <br /> <br /> If interested please submit a CV or call Paul on 028 9032 3333.]]> http://www.toplanguagejobs.co.uk/job/1949041/French-Client-Support-not-call-centre Salary: £7.50 per hour
Location: United Kingdom, Northern Ireland, County Down, BT19 1AR
Languages: English, Spanish
Posted: 15th May 2012

Our client, a leading provider of outsourcing services to many blue chip clients, are seeking Spanish Speaking Customer Service Advisors to work in their modern contact centre in North Down. They offer an excellent working environment with plenty of opportunities for personal development and career advancement.<br /> <br /> Job Responsibilities:<br /> <br /> As a Customer Service Advisor, you will be:<br /> <br /> Handling a wide variety of inbound calls <br /> Answering queries<br /> Logging and resolving issues<br /> Dealing with complaints<br /> Updating the customer database<br /> <br /> Preferred Skills:<br /> <br /> Previous experience in a contact centre would be advantageous<br /> Fluency in Spanish both written and spoken<br /> Fluency in English both written and spoken<br /> Good PC skills <br /> Excellent written & verbal communication skills<br /> Excellent attention to detail<br /> Ability to work as part of a team<br /> <br /> Personal Attributes:<br /> <br /> Warm and welcoming telephone manner<br /> Must have ability to empathise and listen actively to customers' needs<br /> <br /> Associated Benefits:<br /> <br /> Randstad benefits<br /> Onsite parking<br /> <br /> CANDIDATES MUST ABE AVAILABLE FOR INTERVIEW WEEK COMMENCING 21 MAY 2012.<br /> <br /> Normal working week is 40 hours working a 5 day rotational shift pattern between 8am to 6pm Monday to Friday.<br /> <br /> To apply, or to find out more information, please click on one of the 'apply' buttons.]]> http://www.toplanguagejobs.co.uk/job/1961261/Customer-Service-Advisor-Spanish-Speaking Salary: £7.50 per hour
Location: United Kingdom, Northern Ireland, County Down, BT19 1AR
Languages: English, German
Posted: 15th May 2012

Our client, a leading provider of outsourcing services to many blue chip clients, are seeking German Speaking Customer Service Advisors to work in their modern contact centre in North Down. They offer an excellent working environment with plenty of opportunities for personal development and career advancement.<br /> <br /> Job Responsibilities:<br /> <br /> As a Customer Service Advisor, you will be:<br /> <br /> Handling a wide variety of inbound calls <br /> Answering queries<br /> Logging and resolving issues<br /> Dealing with complaints<br /> Updating the customer database<br /> <br /> Preferred Skills:<br /> <br /> Previous expereince in a contact centre would be advantageous<br /> Fluency in German both written and spoken<br /> Flunecy in English both written and spoken<br /> Good PC skills <br /> Excellent written & verbal communication skills<br /> Excellent attention to detail<br /> Ability to work as part of a team<br /> <br /> Personal Attributes:<br /> <br /> Warm and welcoming telephone manner<br /> Must have ability to empathise and listen actively to customers' needs<br /> <br /> Associated Benefits:<br /> <br /> Randstad benefits<br /> Onsite parking<br /> <br /> CANDIDATES MUST ABE AVAILABLE FOR INTERVIEW WEEK COMMENCING 21 MAY 2012.<br /> <br /> Normal working week is 40 hours working .<br /> <br /> To apply, or to find out more information, please click on one of the 'apply' buttons.]]> http://www.toplanguagejobs.co.uk/job/1961201/Customer-Service-Advisor-German-Speaking Salary: 14500 Per Annum + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Danish
Posted: 18th May 2012

Our client requires a number of permanent Payment Support Agents Danish/Finnish/Norwegian/Swedish<br /> Salary £14,500 per year and relocation assistance provided (7 nights hotel accommodation paid for and travel costs reimbursed)<br /> Responsibilities:<br /> Deals with customer contact via email and telephone in an empathetic, calm, friendly, responsive and efficient manner.<br /> Proactively demonstrates and provides focused reassurance to customers.<br /> Is constantly alert and conscious of the customer’s needs.<br /> Makes customers feel confident that their needs are being met.<br /> Focuses on the customer to ensure that full ownership is assumed and provided during every customer interaction.<br /> Ensures that the highest levels of quality, Customer satisfaction and honesty are maintained through adherence to agreed processes and Service Level Agreements.<br /> Adheres to stringent protocols with dealing with Payment Services<br /> Proactively seeks ways to improve both own and the teams standards of customer service delivery<br /> Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised.<br /> Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role<br /> Being an ambassador for the brand.<br /> Essential Criteria:<br /> Customer Focus – 12 months previous experience in a Customer Service environment providing inbound telephone/email support<br /> Fluency in written and spoken English & Danish/Finnish/Norwegian/Swedish<br /> Specialist Expertise - Ability to demonstrate compassion for a caller’s situation through language and intonation. Experience in Microsoft Office and Internet<br /> Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> Effective Communication – Conveys information concisely and effectively. Excellent communication skills both verbal and written<br /> Resilience - Demonstrates resilience and ability to work on own initiative<br /> Responsibility for Results - Demonstrates ownership and accountability to achieve targets.<br /> Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement<br /> Planning & Organising - Ability to multi-task.<br /> What are the hours of work?<br /> 40 Hours per week on a rotational shift pattern from Monday to Friday<br /> 9am – 10pm. <br /> <br /> Recruitment Direct is acting as a Recruitment Agency]]> http://www.toplanguagejobs.co.uk/job/1759891/Payment-Support-Agents-Danish-Finnish-Norwegian-Swedish Salary: £7.50 per hour
Location: United Kingdom, Northern Ireland, County Down
Languages: English, French
Posted: 15th May 2012

Our client, a leading provider of outsourcing services to many blue chip clients, are seeking French Speaking Customer Service Advisors to work in their modern contact centre in North Down. They offer an excellent working environment with plenty of opportunities for personal development and career advancement.<br /> <br /> Job Responsibilities:<br /> <br /> As a Customer Service Advisor, you will be:<br /> <br /> Handling a wide variety of inbound calls <br /> Answering queries<br /> Logging and resolving issues<br /> Dealing with complaints<br /> Updating the customer database<br /> <br /> Preferred Skills:<br /> <br /> Previous experience in a contact centre would be advantageous<br /> Fluency in French both written and spoken<br /> Fluency in English both written and spoken<br /> Good PC skills <br /> Excellent written & verbal communication skills<br /> Excellent attention to detail<br /> Ability to work as part of a team<br /> <br /> Personal Attributes:<br /> <br /> Warm and welcoming telephone manner<br /> Must have ability to empathise and listen actively to customers' needs<br /> <br /> Associated Benefits:<br /> <br /> Randstad benefits<br /> Onsite parking<br /> <br /> CANDIDATES MUST ABE AVAILABLE FOR INTERVIEW WEEK COMMENCING 21 MAY 2012.<br /> <br /> Normal working week is 40 hours working a 5 day rotational shift pattern between 8am to 6pm Monday to Friday.<br /> <br /> To apply, or to find out more information, please click on one of the 'apply' buttons.]]> http://www.toplanguagejobs.co.uk/job/1961241/Customer-Service-Advisor-French-Speaking Salary: £10.00 per hour
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LR
Languages: Spanish
Posted: 24th May 2012

Our client, an international leader in prvoviding market intelligence worldwide are seeking market researchers - Mexican Speaking to work in their state of the art offices in the heart of Belfast City Centre.<br /> <br /> <br /> As a Market Researcher - Mexican Speking you will be:<br /> <br /> Contacting high level client at CEO and director level to complete market surveys<br /> Diarise and follow up all appointments<br /> Complete and update necessary company databases<br /> <br /> <br /> <br /> Preferred Skills:<br /> <br /> Fluency in both written & spoken Spanish (Mexican)<br /> Fluency in both written & spoken English<br /> Previous experience in contact centre is desriable<br /> <br /> <br /> <br /> Personal Attributes:<br /> <br /> Ability to work as part of a team<br /> Warm and welcoming telephone manner<br /> Ability to work to targets and deadlines<br /> <br /> <br /> <br /> Associated Benefits:<br /> <br /> Randstad Benefits<br /> <br /> Normal working week is 36.25 hours per week, between Monday to Friday.<br /> <br /> To apply, or to find out more information, please click on one of the 'apply' buttons.]]> http://www.toplanguagejobs.co.uk/job/1979021/Multi-Lingual-Agent-Mexican-Speaking Salary: £13999 - £14000 per annum
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 24th May 2012

Our client based in Portadown require a Purchase Ledger Clerk for a six month contract with possibility of extension. <br /> <br /> Main Duties and Responsiblities: <br /> * Code invoices and enter onto accounts system <br /> * All Purchase Ledger duties <br /> * Reconcile supplier statements <br /> * Pay suppliers (bacs or cheques) <br /> * Raise cheques for cod's <br /> * General admin duties as required <br /> <br /> <br /> Essential Critera: <br /> * 4 GCSE's including English and Maths <br /> * Minimum of one years experience in a Purchase Ledger role <br /> * Previous experience in administration <br /> <br /> <br /> <br /> <br /> If you meet the above criteria please submit your CV to the link provided. <br /> <br /> For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1984321/Purchase-Ledger-Clerk Salary: £25000 - £26000 per annum + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 9th May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading manufacturer based in Larne on an on-going temporary basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities:<br /> <br /> · Project design initiation <br /> · Management of multiple projects from order entry to despatch/onsite commissioning <br /> · Liaison with both internal & external customers to expedite components. <br /> · Client liaison, both in the UK and overseas <br /> · Supervision of site installation<br /> · Oversee financial aspect of projects.<br /> · Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will have a degree in an engineering discipline together with 3 years relevant experience in Project Management. <br /> <br /> OR <br /> <br /> An HND/HNC in an engineering discipline along with 5 years relevant experience in Project Management. <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> · Working experience of a production environment. <br /> · A working knowledge of Microsoft Office <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1949031/Project-Engineer Salary: £14,500 Per Annum & Relocation Assistance
Location: United Kingdom, Northern Ireland, Belfast
Languages: Danish, Finnish
Posted: 18th May 2012

Our client requires a number of permanent Payment Support Agents Danish or Finnish<br /> <br /> Salary £14,500 per year and relocation assistance provided (7 nights hotel accommodation paid for and travel costs reimbursed)<br /> <br /> Responsibilities:<br /> <br /> - Deals with customer contact via email and telephone in an empathetic, calm, friendly, responsive and efficient manner.<br /> - Proactively demonstrates and provides focused reassurance to customers.<br /> - Is constantly alert and conscious of the customers needs.<br /> - Makes customers feel confident that their needs are being met.<br /> - Focuses on the customer to ensure that full ownership is assumed and provided during every customer interaction.<br /> - Ensures that the highest levels of quality, Customer satisfaction and honesty are maintained through adherence to agreed processes and Service Level Agreements.<br /> - Adheres to stringent protocols with dealing with Payment Services<br /> - Proactively seeks ways to improve both own and the teams standards of customer service delivery<br /> - Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised.<br /> - Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role<br /> - Being an ambassador for the brand.<br /> <br /> Essential Criteria:<br /> - Customer Focus : 12 months previous experience in a Customer Service environment providing inbound telephone/email support<br /> - Fluency in written and spoken English & Danish/Finnish/Norwegian/Swedish<br /> - Specialist Expertise - Ability to demonstrate compassion for a callers situation through language and intonation. Experience in Microsoft Office and Internet<br /> - Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> - Effective Communication : Conveys information concisely and effectively. Excellent communication skills both verbal and written<br /> - Resilience - Demonstrates resilience and ability to work on own initiative<br /> - Responsibility for Results - Demonstrates ownership and accountability to achieve targets.<br /> - Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement<br /> - Planning & Organising - Ability to multi-task.<br /> - What are the hours of work<br /> - 40 Hours per week on a rotational shift pattern from Monday to Friday 9am : 10pm. <br /> <br /> Recruitment Direct is acting as a Recruitment Agency]]> http://www.toplanguagejobs.co.uk/job/1897812/Danish-or-Finnish-Payment-Support-Agents Salary: £7.50 per hour
Location: United Kingdom, Northern Ireland, County Down
Languages: English, Portuguese
Posted: 15th May 2012

Our client, a leading provider of outsourcing services to many blue chip clients, are seeking Portugese Speaking Customer Service Advisors to work in their modern contact centre in North Down. They offer an excellent working environment with plenty of opportunities for personal development and career advancement.<br /> <br /> Job Responsibilities:<br /> <br /> As a Customer Service Advisor, you will be:<br /> <br /> Handling a wide variety of inbound calls <br /> Answering queries<br /> Logging and resolving issues<br /> Dealing with complaints<br /> Updating the customer database<br /> <br /> Preferred Skills:<br /> <br /> Previous experience in a contact centre would be advantageous<br /> Fluency in German both written and spoken<br /> Fluency in English both written and spoken<br /> Good PC skills <br /> Excellent written & verbal communication skills<br /> Excellent attention to detail<br /> Ability to work as part of a team<br /> <br /> Personal Attributes:<br /> <br /> Warm and welcoming telephone manner<br /> Must have ability to empathise and listen actively to customers' needs<br /> <br /> Associated Benefits:<br /> <br /> Randstad benefits<br /> Onsite parking<br /> <br /> CANDIDATES MUST ABE AVAILABLE FOR INTERVIEW WEEK COMMENCING 21 MAY 2012.<br /> <br /> Normal working week is 40 hours working a 5 day rotational shift pattern between 8am to 6pm Monday to Friday.<br /> <br /> To apply, or to find out more information, please click on one of the 'apply' buttons.]]> http://www.toplanguagejobs.co.uk/job/1961231/Customer-Service-Advisor-Portugese-Speaking Salary: 13500 Per Annum relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Dutch, German, Hebrew
Posted: 18th May 2012

Microsoft Windows Live Moderators - Dutch, German and Hebrew<br /> <br /> Employment Type: Permanent<br /> Location: Belfast, UK<br /> <br /> Excellent Relocation Package<br /> <br /> MSN is one of the world’s best known technology and software companies<br /> <br /> A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.<br /> <br /> <br /> A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers<br /> <br /> Candidates should...<br /> Be fluent in written and spoken Dutch, German or Hebrew<br /> Be fluent in written and spoken English<br /> Have 6 months outstanding customer service experience in a service driven environment<br /> Have excellent technical proficiency and in depth knowledge of Microsoft products<br /> Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> Have the ability to multitask, plan and prioritise workload<br /> Have excellent communication skills both verbal and written<br /> Demonstrate resilience and ability to work on own initiative<br /> Demonstrate problem solving and troubleshooting skills<br /> Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What is the salary?<br /> £6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)<br /> Please note that the salaries reflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.]]> http://www.toplanguagejobs.co.uk/job/1897802/MSN-Moderators-Dutch-or-German-or-Hebrew Salary: £13000 - £14000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: Turkish
Posted: 21st May 2012

What is the job?<br /> As a Turkish customer support agent you will be working for one of the largest and most well known on-line brands globally. All Turkish customer support will done via email and chat so this Turkish vacancy is ideal for someone who wants to move off the phone. Your day to day tasks will be handling of on line queries regarding payment issues, product information, complaint handling and other questions. Further more you will monitor a number of on line communities in order to make sure no abusive language is used and to spell check advertising from time to time. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> To be considered for the Turkish customer support vacancy in Belfast you will need to have excellent Turkish both spoken and more importantly written. You have the desire to work abroad for around a year or preferably longer and can relocate in the next couple of weeks. Furthermore you have ideally provided Turkish customer services in either a contact centre environment or face to face in retail or hospitality. However we are more than happy to look at recent Turkish graduates who are keen to work abroad.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> Interview for this Turkish customer service vacancy will be held by phone and via email assessment. The candidate will have a quick 1st round phone screen followed by in-depth written email assessment. If you pass the rounds a final in-depth phone interview will be held before you receive a possible offer. The role pays £13500 per year and our client is offering an excellent relocation package.]]> http://www.toplanguagejobs.co.uk/job/1961741/Turkish-customer-support-for-large-online-account Salary: £25000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 15th May 2012

Project Design Engineer required for a local Lisburn client. Permanent Opportunity £25,000 <br /> <br /> The primary objective of this position is to prepare working drawings to customer specifications adhering to programme constraints and the highest quality standards in relation to manufacture of steel doors/glazed systems and to manage the design process from job file review to issue of manufacturing drawings to production. <br /> <br /> Candidates must be educated to HNC/Degree level in Mechanical Design Engineering or Manufacturing Engineering and at least 3 years design experience with a sheet metal design/manufacturing company. <br /> <br /> Essential experience with use of 3D Modelling packages <br /> <br /> For more information please contact Nicola by email to nmckernan@graftonrecruitment.com or telephone on 028 92 667585]]> http://www.toplanguagejobs.co.uk/job/1961521/Project-Design-Engineer-Project-Draughtsman Salary: £40000 - £50000 per annum + car allowance, bonus, pension
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 24th May 2012

We are seeking to recruit an Inhouse Solicitor to join the Legal Services divison of a leading international employer at their Belafst facility. <br /> <br /> The successful candidate will be a robust, commercially minded individual with excellent communication skills and have the ability to develop and foster relationships and instil confidence in a range of colleagues at all levels within the business. <br /> <br /> Key Responsibilities: <br /> <br /> This role will involve a wide variety of company/commercial work with specialist legal support available from subject matter attorneys and outside counsel worldwide. The work will include advising on general commercial matters and provide legal support to the business in many areas, purchasing and regulatory, as well as advising on specific projects. The main duties and responsibilities associated with this role are as follows: <br /> * Distribution arrangements, including appointment, termination, management of distributors <br /> * Product regulatory issues <br /> * Export control issues <br /> * Anti-corruption issues <br /> * Trademark, IP and copyright support <br /> * Contract negotiation for direct-to-customer sales <br /> * Management of litigation <br /> * Management real estate issues and lease negotiations <br /> * Management of corporate secretarial support <br /> * Negotiation of purchasing contracts and provision of support for the purchasing group <br /> * Negotiation of contracts for and provision of support to infrastructure products in relation to operations of the company <br /> * Provision of support and advice in relation to marketing and advertising contracts <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will be a qualified solicitor in Northern Ireland and England, Wales or Scotland and must hold a minimum of a 2:1 law degree. <br /> <br /> Substantial post qualification experience (approx 3-6 years) is essential. <br /> <br /> In addition to this, the successful candidate will have trained with a well-regarded law firm or in-house equivalent and be commercially minded with a clear understanding of how a business works. They must demonstrate experience of working autonomously and building strategic working relationships. <br /> <br /> Experience in general commercial matters would be advantageous to include: <br /> * Advising on distribution issues <br /> * Contract negotiations <br /> * Managing litigation <br /> * Advising on regulatory/compliance issues <br /> <br /> <br /> In return you can expect an excellent package including a generous basic salary, bonus, car allowance, pension, share scheme, professional memebrship fees etc.]]> http://www.toplanguagejobs.co.uk/job/1984971/Inhouse-Solicitor Salary: £16000 - £18000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Sales & Administration Executive Permanent Position. Salary £16,000 - £18,000 . <br /> <br /> The successful candidate would need to have an ability to build relationships and managing the complete sales process to join a Lisburn team. Whilst this role has some administration duties it is mostly a target sales role. Candidates must have a background working with targets. <br /> <br /> Excellents administration skills and computer skills. <br /> <br /> For more information contact Nicola at Grafton Recruitment on 028 92 667585 or email nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1927041/Sales-Administration-Executive Salary: £10.68 per hour + PLUS BONUS
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

JOB TITLE: LGV Fitter/ Motor Mechanic <br /> HOURS: 8.00am - 4.00pm Monday - Thursday <br /> <br /> 8.00am - 3.30pm Friday <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Specific Duties<br /> <br /> <br /> <br /> <br /> 1 Attending breakdowns <br /> <br /> <br /> <br /> 1 Preparing the Council fleet <br /> <br /> <br /> <br /> 1 Servicing and preparing vehicles for PSV <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> JOB SPECIFICATION <br /> <br /> It is essential that applicants have:- <br /> <br /> <br /> 1 HGV Class 1 ( C & E) <br /> <br /> <br /> <br /> 1 Be a time served fitter <br /> <br /> <br /> <br /> 1 1 year's experience as a mechanic working on LGV, preferably on refuse vehicles]]> http://www.toplanguagejobs.co.uk/job/1927561/LGV-Fitter-Motor-Mechanic Salary: 15500 Per Annum relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: French, German
Posted: 18th May 2012

Role: Technical Support Representatives<br /> <br /> Purpose:<br /> <br /> Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.<br /> <br /> Our client currently handles enquiries regarding a number of products across major Clients. These include worldwide leaders in technical products and technology services.<br /> <br /> The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.<br /> <br /> Responsibilities:<br /> Deal with customer contacts in an effective, efficient and courteous manner.<br /> Troubleshoot all known/unknown issues with a specific product.<br /> Follow agreed technical support processes and procedures.<br /> Maintain clear documentation of all issues/troubleshooting.<br /> Research solutions to customers` unresolved problems.<br /> Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.<br /> Report all new findings to appropriate client specific Team Lead.<br /> Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.<br /> Support the client specific Team Lead to ensure an effective service.<br /> Achieve the agreed utilisation rate set and agreed by line manager.<br /> Adhere to client specific policies.<br /> Represent the client with the highest level of professionalism.<br /> Ensure familiarisation with all client specific Media and Hardware<br /> Deliver an effective, efficient and accurate test service when involved in a client test project.<br /> Perform any other duties relating to the tech departments as and when required. <br /> <br /> SKILLS<br /> Essential Criteria:<br /> <br /> Fluency in written and spoken French or German<br /> Fluency in written and spoken English<br /> Customer Focus : 6 months outstanding customer service experience in a service driven environment<br /> <br /> · Specialist Expertise<br /> · Good knowledge of appropriate Windows operations systems.<br /> · Good knowledge of Hardware and PC configuration.<br /> · Good time management skills.<br /> · Knowledge of the Internet.<br /> Desirable Criteria:<br /> <br /> 2 years outstanding customer service experience in a service driven environment <br /> An understanding/working knowledge of networking<br /> <br /> An interest in photography <br /> <br /> SALARY<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> <br /> You will be paid on the last working day of each month directly into your bank account. <br /> RELOCATION (if applicable)<br /> <br /> For those that are relocating, we offer an attractive relocation package:<br /> <br /> Travel Costs will be reimbursed up to the cost of Euro250 (reimbursements will be authorized if the employee passes Company probation). All receipts must be kept for reimbursement.<br /> Accommodation the first 4 nights stay in a city centre bed and breakfast. <br /> <br /> We have a relocation advisor who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and Accommodation) ]]> http://www.toplanguagejobs.co.uk/job/1897822/French-or-German-Speaking-Tech-Support Salary: £7.50 per hour
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LR
Languages: Arabic
Posted: 24th May 2012

Our client, an international leader in providing market intelligence worldwide are seeking market researchers - Arabic Speaking to work in their state of the art offices in the heart of Belfast City Centre.<br /> <br /> <br /> As a Market Researcher - Mexican Speaking you will be:<br /> <br /> Contacting high level client at CEO and director level to complete market surveys<br /> Diarise and follow up all appointments<br /> Complete and update necessary company databases<br /> <br /> <br /> <br /> Preferred Skills:<br /> <br /> Fluency in both written & spoken Arabic<br /> Fluency in both written & spoken English<br /> Previous experience in contact centre is desirable<br /> <br /> <br /> <br /> Personal Attributes:<br /> <br /> Ability to work as part of a team<br /> Warm and welcoming telephone manner<br /> Ability to work to targets and deadlines<br /> <br /> <br /> <br /> Associated Benefits:<br /> <br /> Randstad Benefits<br /> <br /> Normal working week is 36.25 hours per week, between Monday to Friday.<br /> <br /> To apply, or to find out more information, please click on one of the 'apply' buttons.]]> http://www.toplanguagejobs.co.uk/job/1979101/Multi-Lingual-Agent-Arabic-Speaking Salary: salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 18th May 2012

Our client a fast growing engineering company in the Dungannon/Cookstown area require Mig Welders for an IMMEDIATE START <br /> <br /> Essential Criteria: <br /> * Must have 3 years experience in Mig Welding <br /> * Be able to work on own initiative <br /> <br /> <br /> If you meet the criteria please submit your CV to the link provided. For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1967711/Mig-Welders Salary: £24000 - £27000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 9th May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading Engineering firm in Larne on an ongoing temporary contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects <br /> * Responsible for the Health & Safety of visiting customers <br /> <br /> <br /> <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> * Working experience of a production environment <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1949061/Project-Engineer Salary: Negotiable
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 9th May 2012

We are currently seeking to recruit a number of Design Engineers with experience of Inventor to join a specialist design and manufacturer at their County Tyrone facility. <br /> <br /> We are recruiting from graduate level to senior Design Engineer level however all applicants must have demonstrate experience in the use Autodesk Inventor. <br /> <br /> Working in an established specialist design and manufacturer who are in the early stages of significant growth you will be tasked with the design and development of new products to meet customer specifications as well as redevelopment of existing product lines. <br /> <br /> Applicants will ideally possess a 3rd level qualification in a relevant engineering discipline however all must demonstrate Invetor experience. <br /> <br /> Excellent package available.]]> http://www.toplanguagejobs.co.uk/job/1949051/Design-Engineers-Inventor-All-Levels Salary: £24500 - £28000 per annum + bonus, pension, share scheme
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 24th May 2012

We are currently seeking to recruit a Mechanical Design Engineer to join a leading specialist manufacturer at their County Antrim facility. <br /> <br /> The main duties and responsibilities associated with this role are: <br /> * Accountable for contributing to the concept, development, and design of complex components, subsystems, or processes. <br /> * Perform complex analysis work, identifies design problems, and resolves problems. <br /> * The major focus of the job is on technical delivery. <br /> * Required to work more directly with different units, suppliers, customers, and/or other teams. <br /> * Requires the ability to communicate technical information in a concise and accurate manner. Decisions made may affect the project team and its delivery of the project. <br /> * Decisions may significantly impact on negotiations with suppliers, leveraging new technologies, warranty, costs, sales, and customer perception. <br /> * Key areas of responsibility encountered in this role may include any or all of the following: <br /> * Design and promote new components and sub processes <br /> * Perform needs analysis and initiate ideas <br /> * Evaluate new products or processes <br /> * Perform product maintenance <br /> * Keep up to date on new technologies or develop new technologies <br /> <br /> <br /> Applicants will possess a 3rd level qualification (HNC - Degree) in Mechanical Engineering or related discipline with at least 2 years previous relevant experience to include; <br /> * Previous experience of working in a design/development environment <br /> * Working knowledge of international drawing standards and practices <br /> * Experience of working with Pro-E or equivalent solid modelling package in a previous role <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> It is desirable to demonstrate any of the following skills / experience; <br /> * Experience of mechanical structure design and analysis <br /> * Experience of leading projects <br /> * Experience of SAP <br /> <br /> <br /> In return you can expect an excellent package including a generous basic salary, bonus, pension, share invest scheme, educational assistance, professional membership fees etc.]]> http://www.toplanguagejobs.co.uk/job/1984281/Mechanical-Design-Engineer Salary: £14000 - £15500 Per Annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Norwegian
Posted: 18th May 2012

Norwegian speaking IT Presales Agent based in Belfast<br /> <br /> This role will involve inbound and outbound calling dealing with end users and partners of this leading IT company. Outbound calling will be from data supplied. As well as enquiries from inbound calls, you will have requests for information in web form and "click-to-chat" format. The majority of the calls will be for end user presales. You will be involved in generating leads from end user calls to help partners set up marketing campaigns and give advice and support on IT products and services. Dealing with Social Media will also be part of your role.<br /> <br /> ** What are the Essential Criteria£<br /> <br /> Candidates should...<br /> <br /> • Be fluent in written and spoken Norwegian<br /> <br /> • Be fluent in written and spoken English<br /> <br /> • Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months<br /> <br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> <br /> • Have the ability to multitask, plan and prioritise workload<br /> <br /> • Have excellent communication skills both verbal and written<br /> <br /> • Demonstrate resilience and ability to work on own initiative<br /> <br /> • Demonstrate problem solving and troubleshooting skills<br /> <br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> Salary £14,000 per year) plus bonus per annum (OTE £1500 per year) gross (taxes to be deducted).<br /> <br /> Please note that the salaries reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.]]> http://www.toplanguagejobs.co.uk/job/1696431/Norwegian-Speaking-Presales-Agent Salary: salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 18th May 2012

Our client a fast growing engineering company in the Dungannon Cookstown area require Fabricator/Welders for an IMMEDIATE START. <br /> <br /> Essential Criteria: <br /> * Must have 3 years experience in fabricating/welding <br /> * Be able to read engineering drawings. <br /> * Be able to work on own initiative <br /> <br /> <br /> If you meet the criteria and are available to start immediately please submit your CV to the link provided. <br /> <br /> For any futher information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1967611/Fabricator-Welder Salary: £13335 Per Annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Swiss German
Posted: 18th May 2012

Our client based in Belfast requires a Swiss German Speaking Frontline Agent.<br /> <br /> A Frontline Agent will act as first point of contact for any Customer, Partner or Employee, providing support by telephone email and chat.<br /> <br /> A Frontline Agent will be responsible for solving customer problems through obtaining correct information from the customer. These problems will range from redirecting calls, arranging an engineer visit to educating the customer on their issue using the company website. Professional interaction with the customer is essential, so excellent telephone skills are necessary.<br /> <br /> All agents take ownership of the customer issue until it is fully resolved.<br /> <br /> Responsibilities:<br /> <br /> • Acts as first point of contact for any Customer, Partners/Reseller or Employees in the specific country you will be operating on.<br /> <br /> • You will be required to take inbound calls in English depending on business need.<br /> <br /> • Provides support to customers via the Telephone, Email and Chat<br /> <br /> • Supports the customer in the following areas: Ordering products, Employee support, product certification and Training, Partner Help, Technical Support and Pre-sales.<br /> <br /> • Redirects the caller to the appropriate department.<br /> <br /> • Solves customers problems and make customers aware of products/website and educate the customer to become more self sufficient<br /> <br /> • Takes ownership until customer's problem is fully resolved.<br /> <br /> • Flexible to assist in other teams across the business depending on business need.<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written and spoken Swiss German and English.<br /> <br /> • 6-12 months customer service experience<br /> <br /> • Customer Focus - 6-12 months outstanding customer service experience in a service driven environment.<br /> <br /> • Specialist Expertise - Computer literate and confident in ability to browse Internet. Interest in computer networking and infrastructures.<br /> <br /> • Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> <br /> • Planning & Organising - Ability to multitask, plan and prioritise workload<br /> <br /> • Effective Communication - Excellent communication skills both verbal and written<br /> <br /> • Resilience - Demonstrates resilience and ability to work on own initiative<br /> <br /> • Problem Solving - Demonstrates problem solving and troubleshooting skills<br /> <br /> • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets. Takes ownership to enhance your own learning to ensure sufficient knowledge to excel in the role.<br /> <br /> Salary £13,335 + relocation assistance (travel costs up to 250 euros and first 7 nights accommodation)]]> http://www.toplanguagejobs.co.uk/job/1696401/Swiss-German-Speaking-Frontline-Agent Salary: £8.38 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Post: School Bus Driver class D<br /> Lisburn and surrounding areas <br /> <br /> Rates of pay: <br /> <br /> <br /> <br /> £8.37 per hour. <br /> <br /> Hours: <br /> <br /> <br /> <br /> Hours may vary from 20 hpw up to a maximum of 36 hpw. <br /> <br /> <br /> <br /> 1.0 Job Purpose <br /> <br /> <br /> <br /> To drive any vehicle allocated in a careful, lawful manner with special reference to the persons and equipment being carried. <br /> <br /> <br /> <br /> 2.0 Duties and Responsibilities <br /> <br /> <br /> <br /> 2.1 Transport of children, including those with mobility problems or severe/moderate learning difficulties to and from school or other authorised locations. <br /> <br /> 2.2 To assist children, including those with mobility problems in and out of the vehicle. <br /> <br /> 2.3 To ensure the good behaviour of children on the bus where practicable and to report any behaviour incidents to the Transport Officer or such other person designated by him/her to deputise on his/her behalf. <br /> <br /> 2.4 To operate lifts and ramps on vehicles as required and ensure that wheelchairs are properly clamped down and secured. <br /> <br /> 2.5 To provide minor first aid to passengers and ensure that any injured child receives medical attention as quickly as possible. Completion and submission of the relevant personal injury report/accident report forms to the Transport Officer without delay. <br /> <br /> 2.6 To direct School Bus escorts where employed, in assisting with the above duties. <br /> <br /> 2.7 To transport meals from and return empty containers to School Meals Kitchens and assist generally at schools as required. <br /> <br /> 2.8 To ensure, as far as possible, that scheduled timings are observed and to keep a detailed record of journeys, fuel issues, oil, servicing and repair work on the vehicle log/mileage sheet. <br /> <br /> 2.9 To carry out daily routine vehicle maintenance including the checking of fuel, oil and water levels, tyre pressures and topping up as required. <br /> <br /> 2.10 To complete defect report book and submit to engineer <br /> <br /> 2.11 To comply with the EEC drivers' hours and records regulations including the use of vehicle tachographs and submission of daily tachograph charts. <br /> <br /> 2.12 To ensure the safe custody of all spare parts, tools, articles, equipment or other goods carried in the vehicle or under his/her immediate control whether the property of the Board or otherwise. <br /> <br /> 2.13 To wash the allocated vehicle as and when necessary and ensure that the interior is kept clean and tidy. <br /> <br /> 2.14 To comply with the provisions contained in the Board's official Drivers' Manual.]]> http://www.toplanguagejobs.co.uk/job/1927851/BUS-DRIVER Salary: £8.38 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Post: MINIBUS DRIVER D1 LICENCE<br /> Lisburn and surrounding areas <br /> <br /> Rates of pay: <br /> <br /> <br /> <br /> £8.37 per hour. <br /> <br /> Hours: <br /> <br /> <br /> <br /> Hours may vary from 20 hpw up to a maximum of 36 hpw. <br /> <br /> <br /> <br /> 1.0 Job Purpose <br /> <br /> <br /> <br /> To drive any vehicle allocated in a careful, lawful manner with special reference to the persons and equipment being carried. <br /> <br /> <br /> <br /> 2.0 Duties and Responsibilities <br /> <br /> <br /> <br /> 2.1 Transport of children, including those with mobility problems or severe/moderate learning difficulties to and from school or other authorised locations. <br /> <br /> 2.2 To assist children, including those with mobility problems in and out of the vehicle. <br /> <br /> 2.3 To ensure the good behaviour of children on the bus where practicable and to report any behaviour incidents to the Transport Officer or such other person designated by him/her to deputise on his/her behalf. <br /> <br /> 2.4 To operate lifts and ramps on vehicles as required and ensure that wheelchairs are properly clamped down and secured. <br /> <br /> 2.5 To provide minor first aid to passengers and ensure that any injured child receives medical attention as quickly as possible. Completion and submission of the relevant personal injury report/accident report forms to the Transport Officer without delay. <br /> <br /> 2.6 To direct School Bus escorts where employed, in assisting with the above duties. <br /> <br /> 2.7 To transport meals from and return empty containers to School Meals Kitchens and assist generally at schools as required. <br /> <br /> 2.8 To ensure, as far as possible, that scheduled timings are observed and to keep a detailed record of journeys, fuel issues, oil, servicing and repair work on the vehicle log/mileage sheet. <br /> <br /> 2.9 To carry out daily routine vehicle maintenance including the checking of fuel, oil and water levels, tyre pressures and topping up as required. <br /> <br /> 2.10 To complete defect report book and submit to engineer <br /> <br /> 2.11 To comply with the EEC drivers' hours and records regulations including the use of vehicle tachographs and submission of daily tachograph charts. <br /> <br /> 2.12 To ensure the safe custody of all spare parts, tools, articles, equipment or other goods carried in the vehicle or under his/her immediate control whether the property of the Board or otherwise. <br /> <br /> 2.13 To wash the allocated vehicle as and when necessary and ensure that the interior is kept clean and tidy. <br /> <br /> 2.14 To comply with the provisions contained in the Board's official Drivers' Manual.]]> http://www.toplanguagejobs.co.uk/job/1927941/MINIBUS-DRIVER Salary: £14000 - £16000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: Danish
Posted: 21st May 2012

What is the job?<br /> As a Danish lead generation agent you will be responsible for the Danish business development of new leads. These leads will come in from marketing campaigns and through various websites. You will contact these companies that have requested a call and determine who the decision makers are, what their needs are and possible budgets and pass any warm lead on to the sales reps who will close the deal. This is an ideal Danish sales vacancy for some one who wants to start their Danish sales career abroad. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and have been founded 12 years ago they already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for their employees which is shown by a weekly Friday snack, your birthday off, a sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this a company not to miss out on. <br /> <br /> Who are we looking for?<br /> To be considered for the Danish sales job you will need to be near native Danish both spoken and written. Furthermore you will be able to show a desire to hit targets and have good questioning and listening skills that will help you finding your client needs. And of course you are looking for Danish jobs abroad.<br /> <br /> Where is the job based?<br /> This language vacancy is based in Belfast, the capitol of Northern Ireland. Our client is based in the city centre of Belfast so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin.<br /> <br /> Interview process and Salary<br /> Our client will conduct a quick initial phone screen. Once you pass this you will be required to do an on-line assessment and role play followed by an in-depth phone interview. Salary is £14000 + commission for every generated lead.]]> http://www.toplanguagejobs.co.uk/job/1885252/Danish-Lead-generation-needed Salary: £8.38 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Post: SEELB HGV CLASS II DRIVER <br /> <br /> Lisburn and surrounding areas <br /> <br /> Rates of pay: <br /> <br /> <br /> <br /> £8.38 per hour. <br /> <br /> Hours: <br /> <br /> <br /> <br /> Hours may vary from 20 hpw up to a maximum of 36 hpw. <br /> <br /> <br /> <br /> Duties: <br /> <br /> Driving a HGV CLASS II <br /> <br /> To comply with the provisions contained in the Board's official Driver's Manual <br /> <br /> <br /> <br /> General Conditions <br /> <br /> <br /> <br /> 1 All duties must be carried out to comply with: <br /> <br /> <br /> <br /> (a) the Health and Safety at Work (NI) order 1978; <br /> <br /> <br /> <br /> (b) Acts of Parliament, Statutory Instruments and Regulations and other legal requirements; <br /> <br /> <br /> <br /> (c) Codes of Practice. <br /> <br /> <br /> <br /> 3.2 All duties will be carried out in the working conditions normally inherent in the particular job. <br /> <br /> <br /> <br /> 3.3 All necessary paperwork must be completed. <br /> <br /> <br /> <br /> 3.4 Duties will be carried out for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.]]> http://www.toplanguagejobs.co.uk/job/1927991/HGV-CLASS-II-DRIVER Salary: £7.24 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

Post: SEELB VAN DRIVER <br /> <br /> Lisburn and surrounding areas <br /> <br /> Rates of pay: <br /> <br /> <br /> <br /> £7.24 per hour. <br /> <br /> Hours: <br /> <br /> <br /> <br /> Hours may vary from 20 hpw up to a maximum of 36 hpw. <br /> <br /> <br /> <br /> General Conditions <br /> <br /> <br /> <br /> 1 All duties must be carried out to comply with: <br /> <br /> <br /> <br /> (a) the Health and Safety at Work (NI) order 1978; <br /> <br /> <br /> <br /> (b) Acts of Parliament, Statutory Instruments and Regulations and other legal requirements; <br /> <br /> <br /> <br /> (c) Codes of Practice. <br /> <br /> <br /> <br /> 3.2 All duties will be carried out in the working conditions normally inherent in the particular job. <br /> <br /> <br /> <br /> 3.3 All necessary paperwork must be completed. <br /> <br /> <br /> <br /> 3.4 Duties will be carried out for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.]]> http://www.toplanguagejobs.co.uk/job/1928011/VAN-DRIVER Salary: £12.00 - £13.00 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 30th Apr 2012

We are currently seeking to recruit a Project Engineer to join a leading County Antrim based Engineering firm on an ongoing contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects. <br /> * Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> <br /> <br /> The successful candidate will have a degree in an engineering discipline together with specific experience in Project Management. An HNC/HND in an engineering discipline along with a greater level of experience maybe considered. <br /> <br /> A sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics.]]> http://www.toplanguagejobs.co.uk/job/1928251/Project-Engineer Salary: £6.70 - £7 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 21st May 2012

We are currently seeking to recruit a Payment Processor / Administrator to join the finance department of a leading Belfast based employer on an ongoing contract basis. <br /> <br /> Working as part of a busy team you will be responsible for the matching and processing of invocies to payment stage including liaisng within internal departments to ensure accuracy of invocies & pucrahse orders. <br /> <br /> Applicants must possess 4 GCSE's at grade c or above including Maths & English, able to demonstrate previous payment processing / invoicing experience and a sound level of IT literacy. <br /> <br /> In return you can expect a competitive rate of pay, holiday pay plus exciting career development opportunities.]]> http://www.toplanguagejobs.co.uk/job/1972091/Payment-Processing-Admin Salary: £14000 + relocation
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: German
Posted: 21st May 2012

Our client based in Belfast has a requirement for a native level German Speaker who has an interest in fashion. <br /> <br /> <br /> Candidates should also speak fluent English.<br /> <br /> <br /> Responsibilities:<br /> <br /> <br /> • Provides a warm, friendly and personal inbound customer service to prospective customers through inbound voice, email, web chat and social media.<br /> <br /> • Takes the opportunity to 'Shine' through every interaction by showing a lively interest in customers, having a natural approach in communication, becoming a local expert and being an advocate for the brand.<br /> <br /> • Leads the team in providing professional expertise and embracing the client brand in every interaction with the customer making it an individual experience.<br /> <br /> • Adherence to agreed processes, service level agreements and driving and exceeding individual and team targets.<br /> <br /> • Proactively seeks ways to improve the customer experience through each interaction<br /> <br /> • Takes ownership to enhance own learning to ensure sufficient knowledge to excel in the role.<br /> <br /> • Multitasks and adapts to a fast paced environment.<br /> <br /> • Continuously searches for improved ways of responding to customer needs through all contact channels.<br /> <br /> • Proactively seeks feedback on ways to improve individual and team performance.<br /> <br /> <br /> Candidates should speak native level German, fluent English and have previous customer service experience.<br /> <br /> <br /> £6.73 per hour (equivalent to £14,000 per annum gross (taxes to be deducted).<br /> <br /> <br /> HOURS OF WORK<br /> <br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday 6a.m to 12 midnight<br /> <br /> <br /> <br /> Recruitment Direct is acting as an employment agency<br /> ]]> http://www.toplanguagejobs.co.uk/job/1972591/German-Speaking-Customer-Service-Fashion Salary: £13500 + relocation
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Turkish
Posted: 21st May 2012

Microsoft Windows Live Moderators - Dutch, German and Hebrew<br /> <br /> <br /> <br /> Employment Type: Permanent<br /> <br /> <br /> <br /> Location: Belfast, UK<br /> <br /> Excellent Relocation Package<br /> <br /> <br /> <br /> <br /> <br /> MSN is one of the world’s best known technology and software companies<br /> <br /> <br /> <br /> A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.<br /> <br /> <br /> <br /> A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT’s.<br /> <br /> <br /> <br /> <br /> <br /> Candidates should...<br /> <br /> <br /> <br /> Be fluent in written and spoken Turkish<br /> <br /> Be fluent in written and spoken English<br /> <br /> Have 6 months outstanding customer service experience in a service driven environment<br /> <br /> Have excellent technical proficiency and in depth knowledge of Microsoft products<br /> <br /> Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> <br /> Have the ability to multitask, plan and prioritise workload<br /> <br /> Have excellent communication skills both verbal and written<br /> <br /> Demonstrate resilience and ability to work on own initiative<br /> <br /> Demonstrate problem solving and troubleshooting skills<br /> <br /> Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> <br /> <br /> What is the salary<br /> <br /> £6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)<br /> <br /> Please note that the salaries reflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> <br /> Candidates must already have authorisation to work in the UK]]> http://www.toplanguagejobs.co.uk/job/1972661/Turkish-Speaking-Moderator Salary: £13500 + relocation
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Flemish
Posted: 21st May 2012

Microsoft Windows Live Moderators - Flemish<br /> <br /> <br /> <br /> Employment Type: Permanent<br /> <br /> <br /> <br /> Location: Belfast, UK<br /> <br /> Excellent Relocation Package<br /> <br /> <br /> <br /> <br /> <br /> MSN is one of the world’s best known technology and software companies<br /> <br /> <br /> <br /> A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.<br /> <br /> <br /> <br /> A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT’s.<br /> <br /> <br /> <br /> <br /> <br /> Candidates should...<br /> <br /> <br /> <br /> Be fluent in written and spoken Flemish<br /> <br /> Be fluent in written and spoken English<br /> <br /> Have 6 months outstanding customer service experience in a service driven environment<br /> <br /> Have excellent technical proficiency and in depth knowledge of Microsoft products<br /> <br /> Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> <br /> Have the ability to multitask, plan and prioritise workload<br /> <br /> Have excellent communication skills both verbal and written<br /> <br /> Demonstrate resilience and ability to work on own initiative<br /> <br /> Demonstrate problem solving and troubleshooting skills<br /> <br /> Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> <br /> <br /> What is the salary<br /> <br /> £6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)<br /> <br /> Please note that the salaries reflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> ]]> http://www.toplanguagejobs.co.uk/job/1972671/Flemish-Speaking-Moderator Salary: 15500 Per Annum relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 18th May 2012

Norwegian Speaking Gaming Agent. Salary &#163;15,500 and relocation assistance, <br /><br /> <br /><br /> What is the role? <br /><br /> The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. <br /><br /> What are the Essential Criteria? <br /><br /> Candidates should... <br /><br /> - Be able to demonstrate a keen interest and passion for gaming <br /><br /> - Be fluent in written and spoken English <br /><br /> - Be fluent in written and spoken Norwegian <br /><br /> - Have 6 months outstanding customer service experience in a service driven environment <br /><br /> - Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) <br /><br /> - Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale - Have the ability to multitask, plan and prioritise workload <br /><br /> - Have excellent communication skills both verbal and written <br /><br /> - Demonstrate resilience and ability to work on own initiative <br /><br /> - Demonstrate problem solving and troubleshooting skills <br /><br /> <br /><br /> What is the Salary? &#163;7.45 per hour (equivalent to &#163;15,500 per annum gross (taxes to be deducted).<br />]]> http://www.toplanguagejobs.co.uk/job/1696371/Norwegian-Speaking-Gaming-Agent Salary: £16000 - £25000 per annum + neg
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 18th May 2012

F/T temp -perm Field Sales/Technical Rep required for Lisburn. <br /> <br /> This is an excellent opportunity to develope & grow client relationships with this prestiguous company. <br /> <br /> business on the mainland in a professional manner <br /> <br /> candidates must have proven previous sales experience including working to targets ideally in a construction/technical environment, generating leads & business develop, maintaining and growning client relationships, problem solver. Flexibility to travel approx 2/4 days per month. <br /> <br /> Salary £16,000 - £25,000 (depending on experience) <br /> <br /> <br /> <br /> Applicants with the relevant experience should email CVs too tlyttle@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1969571/Field-Sales Salary: £14000 - £15000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: Danish
Posted: 21st May 2012

What is the job?<br /> As a Danish customer support agent your duties will include dealing with Danish clients on a daily basis you must be able to handle these situations effectively. The Danish customer service agent will be processing payments from Danish clients and dealing with Danish customer care and support issues in relation to payments and transactions etc. You will be likely to receive queries about transactions and you will be expected to provide solutions to clients with problems ranging from cash payments to processes. As a Danish payment support agent you will also be dealing with financial data and the processing of this data.<br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> We are looking for a Danish customer support agent who will be based in Belfast. You will need to be available to relocate in a short space of time. To be considered for the role of the Danish customer support vacancy the ideal candidate must possess fluency in English and Danish both written and spoken. The ideal candidate will have some experience with Danish customer support, preferably in a call centre. The role is mainly phone and email based so candidates should be comfortable with this line of customer support role.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> In order to get this language job in Belfast you will have to go through an initial phone screening, followed by an email assessment followed by an in-depth 2nd round interview. Our client is offering a relocation package and £14000 per annum.]]> http://www.toplanguagejobs.co.uk/job/1885132/Danish-customer-service-needed-for-brand-new-team Salary: £1 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 18th May 2012

Our client a fast growing engineering company in the Dungannon/Cookstown area require a Plasma Operator for an immediate start. <br /> <br /> Essential Criteria: <br /> <br /> 3 years experience in a previous Plasma Operator role <br /> Be able to work on own initiative. <br /> <br /> If you meet the above criteria please submit your CV to the link provided. For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1969481/Plasma-Operator Salary: salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 18th May 2012

Our client a fast growing engineering company in the Dungannon/Cookstown area require a Saw Operator for an immediate start. <br /> <br /> Essential Criteria: <br /> * 3 years in a Saw Operator role <br /> * Be able to work on own initiative <br /> <br /> <br /> <br /> If you meet all of the above please submit your CV to the link provided. For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1969421/Saw-Operator Salary: £17000 - £20000 per month
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 18th May 2012

F/T Payments Coordinator required for leading Engineering company based in Lisburn. <br /> <br /> <br /> Duties will include: <br /> * Coordinate with business suppliers and resolving issues to ensure that payment is not delayed <br /> * Ensuring that purchase order numbers match invoices <br /> * Liaising with Accounts Payable department <br /> * Route cause analysis <br /> * All associated administration <br /> * Must be knowledgeable in invoicing <br /> <br /> <br /> <br /> <br /> Candidates must have at least 3 years similar experience & available for work immediately <br /> <br /> <br /> <br /> Salary £17,000 - £20,000 per annum depending on experience <br /> <br /> <br /> <br /> candiates who meet the criteria should email CVs too tlyttle@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1969661/Payments-Coordinator Salary: £14000-£17250
Location: United Kingdom, Northern Ireland, Belfast
Languages: Danish, Dutch, Finnish, French, German, Norwegian, Swedish, Hebrew
Posted: 18th May 2012

Customer Service (Gaming or IT) French, German, Danish, Dutch, Hebrew, Finnish, Swedish or Norwegian<br /> <br /> Our client based in Belfast has requirements for many candidates with an interest in gaming or IT. Candidates must speak at least one of the languages fluently as well as fluent English.<br /> <br /> Salaries £14000 to £17,250 depending on the role.<br /> <br /> Belfast is recognised asbeing one of the cheapest cities in the UK, shared accommodation can cost less than £300 including bills.<br /> <br /> Relocation assistance i.e. flight and 7 nights hotel accommodation paid for.]]> http://www.toplanguagejobs.co.uk/job/1696321/Bilingual-Customer-Service-Agent-Gaming-or-IT Salary: £16000 - £18000 per annum + relocation pckage
Location: United Kingdom, Northern Ireland, Belfast
Languages: Swedish
Posted: 21st May 2012

What is the job?<br /> As a Swedish Business Development consultant you will be responsible for the generation and developed of leads on the Mid-size and Enterprise market. A quality lead means that you have identified the decision makers, know what the needs they have, time frames they need to get these needs solved and the budget they have available. The leads will take time to develop and the Swedish Business Development agent might need a couple of week and a number of calls to qualify leads. You will be supported from time to time by marketing campaigns so from time to item you will handed warm leads as well. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> To be considered for the Swedish Business Development role you are first of all a target driven sales person keen to develop an international sales career. If you don't like selling this role is not for you. You have the ambition to move in Swedish software Sales or Swedish hardware sales in the future and want to work for a global well known brand-name. You are not afraid of cold calling and ideal have Swedish business to business or Swedish telesales experience.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> To get an offer for the role of Swedish Business development you will need to pass and initial phone screen followed by a written assessment. If these are satisfactory you will get an in-depth sales interview followed by a sales role-play. Successful candidates will receive a basic salary of EUR14500 with an Ote of around £18000. A relocation package will be offered.]]> http://www.toplanguagejobs.co.uk/job/1858022/Swedish-B2B-Sales-needed-Brand-new-project Salary: £10.28 per hour + shift pay,
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 21st May 2012

We are currently seeking to recruit a French speaking Technical Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.<br /> <br /> <br /> <br /> Desirable <br /> <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1972061/French-Technical-Support-10.28-hr Salary: £15500 Per Annum + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 18th May 2012

Danish Speaking Gaming Agent. Salary £15,500 and relocation assistance,<br /> <br /> What is the role<br /> <br /> The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.<br /> <br /> What are the Essential Criteria<br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> <br /> • Be fluent in written and spoken English<br /> <br /> • Be fluent in written and spoken Danish<br /> <br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> <br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> <br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Have the ability to multitask, plan and prioritise workload<br /> <br /> • Have excellent communication skills both verbal and written<br /> <br /> • Demonstrate resilience and ability to work on own initiative<br /> <br /> • Demonstrate problem solving and troubleshooting skills<br /> <br /> What is the Salary£ £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).]]> http://www.toplanguagejobs.co.uk/job/1696361/Danish-Speaking-Gaming-Agent Salary: £16000 - £18000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 21st May 2012

What is the job?<br /> As a French Business Development consultant you will be responsible for the generation and developed of leads on the Mid-size and Enterprise market. A quality lead means that you have identified the decision makers, know what the needs they have, time frames they need to get these needs solved and the budget they have available. The leads will take time to develop and the French Business Development agent might need a couple of week and a number of calls to qualify leads. You will be supported from time to time by marketing campaigns so from time to item you will handed warm leads as well. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> To be considered for the French Business Development role you are first of all a target driven sales person keen to develop an international sales career. If you don't like selling this role is not for you. You have the ambition to move in French software Sales or French hardware sales in the future and want to work for a global well known brand-name. You are not afraid of cold calling and ideal have French business to business or French telesales experience.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> To get an offer for the role of French Business development you will need to pass and initial phone screen followed by a written assessment. If these are satisfactory you will get an in-depth sales interview followed by a sales role-play. Successful candidates will receive a basic salary of EUR14500 with an Ote of around £18000. A relocation package will be offered.]]> http://www.toplanguagejobs.co.uk/job/1858002/French-B2B-Sales-needed-Brand-new-project Salary: £16000 - £18000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 21st May 2012

What is the job?<br /> As a German Business Development consultant you will be responsible for the generation and developed of leads on the Mid-size and Enterprise market. A quality lead means that you have identified the decision makers, know what the needs they have, time frames they need to get these needs solved and the budget they have available. The leads will take time to develop and the German Business Development agent might need a couple of week and a number of calls to qualify leads. You will be supported from time to time by marketing campaigns so from time to item you will handed warm leads as well. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> To be considered for the German Business Development role you are first of all a target driven sales person keen to develop an international sales career. If you don't like selling this role is not for you. You have the ambition to move in German software Sales or German hardware sales in the future and want to work for a global well known brand-name. You are not afraid of cold calling and ideal have German business to business or German telesales experience.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> To get an offer for the role of German Business development you will need to pass and initial phone screen followed by a written assessment. If these are satisfactory you will get an in-depth sales interview followed by a sales role-play. Successful candidates will receive a basic salary of EUR14500 with an Ote of around £18000. A relocation package will be offered.]]> http://www.toplanguagejobs.co.uk/job/1857972/German-B2B-Sales-needed-Brand-new-project Salary: £14000 - £16000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: Dutch
Posted: 21st May 2012

What is the job?<br /> The role of a Dutch telesales representative is mainly concerned with making appointments for a technology company. There will be a selling element involved over the phone as the name Dutch telesales suggests. The role of the Dutch telesales representative requires you to contact potential customers generated via a lead campaign and advertisement. You will need to maximise these sales leads and meet monthly targets. As a Dutch telesales representative a lot of your duties will revolve around appointment setting for the technical sales guys in the field. The job may also require the managing of accounts; if this position of the Dutch telesales representative in Belfast appeals to you please read our 'what are we looking for' section and see if it sounds like you. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> We are looking for a Dutch telesales representative for a technology based company. You must possess both fluency in both Dutch and English written and spoken. We are looking for someone with excellent communication skills as most of the job will revolve around building relationships with clients and encourage them to purchase the company's products. The ideal candidate will be motivated, enthusiastic and be able to work in a sales environment. As a Dutch telesales representative you must be comfortable with phone based work as this will be your medium of selling products and services to both new and existing customers.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> The interview process for the role of the Dutch telesales representative is as follows; there will be a brief phone interview followed by a written assessment. If you are successful there will then be a sales role-play and a short in depth interview. The basic salary is £14,000 if you make all your targets you can expect to earn £15,500 to £16,000]]> http://www.toplanguagejobs.co.uk/job/1857862/Dutch-telesales-representative-like-to-sell-Apply-now Salary: £13000 - £14000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 21st May 2012

What is the job?<br /> As a German customer support agent you will be working for one of the largest and most well known on-line brands globally. All German customer support will done via email and chat so this German vacancy is ideal for someone who wants to move off the phone. Your day to day tasks will be handling of on line queries regarding payment issues, product information, complaint handling and other questions. Further more you will monitor a number of on line communities in order to make sure no abusive language is used and to spell check advertising from time to time. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> To be considered for the German customer support vacancy in Belfast you will need to have excellent German both spoken and more importantly written. You have the desire to work abroad for around a year or preferably longer and can relocate in the next couple of weeks. Furthermore you have ideally provided German customer services in either a contact centre environment or face to face in retail or hospitality. However we are more than happy to look at recent German graduates who are keen to work abroad.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> Interview for this German customer service vacancy will be held by phone and via email assessment. The candidate will have a quick 1st round phone screen followed by in-depth written email assessment. If you pass the rounds a final in-depth phone interview will be held before you receive a possible offer. The role pays £13500 per year and our client is offering an excellent relocation package.]]> http://www.toplanguagejobs.co.uk/job/1855132/German-customer-support-for-large-online-account Salary: 15500
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Hebrew
Posted: 18th May 2012

Our client based in Belfast requires a Hebrew Speaking Online Games Fifa Forum Moderator. <br /> <br /> Candidates must have permission to work in the UK. The Community Moderator will be responsible for: <br /> •Sports product expertise for product specific forum moderation and community interactions <br /> •Helping to build and grow the community by preserving/developing overall community health <br /> •Acting as a Community Advocate, surfacing community needs to the game teams <br /> •Surfacing major bugs to the team, internal stakeholders and developers to keep the community and operations counterparts apprised of fixes <br /> •Write a regular report summarizing trends, reactions, and emergent game play feedback from the community to inform development and product groups on the state of the community <br /> •Handle requests from Games Studios and Product Managers to assist internal stakeholders with information gathering for actionable items <br /> •General support and participation as a member of the live team <br /> •Critical thinking and process analysis Essential Criteria: <br /> •Fluency in Hebrew and written and spoken English <br /> •Familiarity with social networking and latest ways to communicate (Facebook, Twitter, YouTube, Google+, etc.) <br /> •Effective Communication: Exceptional and professional communication skills; both verbal and written <br /> •Customer Focus: minimum 2 years of contact centre experience <br /> •Specialist Expertise: An expert level understanding of EA products, experience in network troubleshooting for online gameplay, Intermediate to advanced Microsoft Office skills <br /> •Working with Others: Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale A "Never Say Die" and upbeat personality, infectious to team members <br /> •Planning & Organising: Must be detail oriented with strong organisational and follow up skills, and the ability to be flexible and manoeuvre through competing priorities <br /> •Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets •Resilience <br /> <br /> Demonstrates resilience and ability to work on own initiative Salary: £7.45 per hour (equivalent to £15,500 per annum gross) (taxes to be deducted). <br /> <br /> Also relocation assistance available to successful candidates (first 7 nights free hotel accommodation, reimbursement of flight costs - up to 250 euros after 3 months employment) ]]> http://www.toplanguagejobs.co.uk/job/1688651/Hebrew-Speaking-Gaming-Agent Salary: £40000 - £50000 per annum + car allowance, bonus, pension
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 24th May 2012

We are seeking to recruit an Inhouse Solicitor to join the Legal Services divison of a leading international employer at their Belafst facility. <br /> <br /> The successful candidate will be a robust, commercially minded individual with excellent communication skills and have the ability to develop and foster relationships and instil confidence in a range of colleagues at all levels within the business. <br /> <br /> Key Responsibilities: <br /> <br /> This role will involve a wide variety of company/commercial work with specialist legal support available from subject matter attorneys and outside counsel worldwide. The work will include advising on general commercial matters and provide legal support to the business in many areas, purchasing and regulatory, as well as advising on specific projects. The main duties and responsibilities associated with this role are as follows: <br /> * Distribution arrangements, including appointment, termination, management of distributors <br /> * Product regulatory issues <br /> * Export control issues <br /> * Anti-corruption issues <br /> * Trademark, IP and copyright support <br /> * Contract negotiation for direct-to-customer sales <br /> * Management of litigation <br /> * Management real estate issues and lease negotiations <br /> * Management of corporate secretarial support <br /> * Negotiation of purchasing contracts and provision of support for the purchasing group <br /> * Negotiation of contracts for and provision of support to infrastructure products in relation to operations of the company <br /> * Provision of support and advice in relation to marketing and advertising contracts <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will be a qualified solicitor in Northern Ireland and England, Wales or Scotland and must hold a minimum of a 2:1 law degree. <br /> <br /> Substantial post qualification experience (approx 3-6 years) is essential. <br /> <br /> In addition to this, the successful candidate will have trained with a well-regarded law firm or in-house equivalent and be commercially minded with a clear understanding of how a business works. They must demonstrate experience of working autonomously and building strategic working relationships. <br /> <br /> Experience in general commercial matters would be advantageous to include: <br /> * Advising on distribution issues <br /> * Contract negotiations <br /> * Managing litigation <br /> * Advising on regulatory/compliance issues <br /> <br /> <br /> In return you can expect an excellent package including a generous basic salary, bonus, car allowance, pension, share scheme, professional memebrship fees etc.]]> http://www.toplanguagejobs.co.uk/job/1985961/Inhouse-Solicitor Salary: £15,500
Location: United Kingdom, Northern Ireland, Belfast, BT2 8GD
Languages: English, German
Posted: 18th May 2012

German Speaking Gaming Agent. Salary £15,500 and relocation assistance, <br /> <br /> <br /> What is the role <br /> <br /> The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. <br /> <br /> What are the Essential Criteria <br /> <br /> Candidates should... <br /> <br /> • Be able to demonstrate a keen interest and passion for gaming <br /> <br /> • Be fluent in written and spoken English <br /> <br /> • Be fluent in written and spoken German <br /> <br /> • Have 6 months outstanding customer service experience in a service driven environment <br /> <br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) <br /> <br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Have the ability to multitask, plan and prioritise workload <br /> <br /> • Have excellent communication skills both verbal and written <br /> <br /> • Demonstrate resilience and ability to work on own initiative <br /> <br /> • Demonstrate problem solving and troubleshooting skills <br /> <br /> <br /> What is the Salary £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> ]]> http://www.toplanguagejobs.co.uk/job/1684061/GERMAN-SPEAKING-GAMING-AGENTS Salary: £10.28 per hour + shift pay,
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit a French speaking Technical Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.<br /> <br /> <br /> <br /> Desirable <br /> <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1986001/French-Technical-Support-10.28-hr Salary: £14,500 basic + bonus OTE £18,000
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Finnish, Norwegian, Swedish
Posted: 18th May 2012

Sales Executive - Finnish, Norwegian or Swedish<br /> <br /> Salary £14,500 basic, OTE £18,000 + relocation assistance<br /> <br /> <br /> <br /> Candidates must have fluency in one of the following and English:<br /> <br /> Danish, Finnish, French, German, Norwegian and Swedish<br /> <br /> <br /> Location: Belfast<br /> <br /> The Person:<br /> <br /> The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> <br /> <br /> The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales "leads" for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with "warmer" responder records from a variety of marketing campaigns.<br /> <br /> <br /> <br /> All new hires will receive in-depth training on products and sales processes prior to assuming sales responsibilities and must pass a final certification exam that includes a written test as well as a "live" role-playing test.<br /> <br /> <br /> <br /> The Role:<br /> <br /> · Warm and cold call IT professionals at mid-sized and enterprise companies <br /> <br /> · Meet or exceed daily productivity goals including leads, dials and talk time<br /> <br /> · Use CRM tools for tracking and record updates<br /> <br /> · Identify prospect needs and present appropriate solutions<br /> <br /> · Qualify leads using pre-defined BANT criteria<br /> <br /> · Capture marketing intelligence data and detailed lead notes for all prospect conversations<br /> <br /> <br /> <br /> Essential Criteria:<br /> <br /> · 2 or more years demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment<br /> <br /> · Confident and energetic phone presence. Excellent call handling, objection handling and closing skills<br /> <br /> · Demonstrated prior Technical (HW/SW/IT) product experience<br /> <br /> · Fluency in written and spoken English<br /> <br /> · Excellent written and verbal communication skills in one of the following German/French/Italian/Spanish/Portuguese/Finnish/Norwegian/Swedish/Danish<br /> <br /> · Excellent organizational skills with the ability to multi-task.<br /> <br /> · Strong computer skills including experience with Microsoft Office and CRM applications.<br /> <br /> · Documented, excellent attendance record in previous positions.<br /> <br /> · Aggressive, energetic self-starter who enjoys working in a quota-driven environment<br /> <br /> <br /> <br /> Desirable Criteria:<br /> <br /> · Steady, even pace to promote accuracy and quality of work<br /> <br /> · Communication based on job knowledge and expertise<br /> <br /> · Collaborative Communication approach in a structured job environment<br /> <br /> · Helpful, supportive communication with management and peers<br /> <br /> · Leadership focused on consistent, accurate, quality work output<br /> <br /> <br /> <br /> Hours of Operation: Monday to Friday rotational shifts from 7:00am : 7:00pm <br /> <br /> <br /> <br /> Candidates will be required to complete a Personality Index evaluation and background check. References required.<br /> <br /> <br /> <br /> SALARY: Basic salary £14,500 plus commission OTE £18,000]]> http://www.toplanguagejobs.co.uk/job/1854802/Sales-Executive-Finnish-Norwegian-or-Swedish Salary: £12.00 - £14.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 24th May 2012

We are currently seeking to recruit an IT Project Coordinator to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1985951/IT-Project-Coordinator Salary: £25000 - £27000 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 3rd May 2012

Our client a leading manufacturer of precision hydraulic cylinders require a Process Engineer to join their busy environment. Ultimately this is an opportunity for the right candidate to grow and progress within an expanding and respectable business. <br /> <br /> This is a new and influential position with responsibility to develop areas such as: <br /> * Introducing ISO9000 <br /> * Lean Manufacturing <br /> * Continuous Improvement <br /> * Inhouse training <br /> * Non conformance system <br /> * Six Sigma <br /> <br /> <br /> Essential Criteria: <br /> * The ideal candidate will have a background in Precision/Mechanical Engineering within a proven track record. <br /> * Must have 3-5 years experience in a Process Engineer role <br /> * Experienced in Lean manufacturing, Six Sigma, Non conformance system, Continuous Improvement and ISO9000<br /> <br /> <br /> <br /> If you meet all of the essential criteria please submit your CV to the link provided. <br /> <br /> For further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1937691/Process-Engineer Salary: £28000 - £31000 per annum + bonus pension share scheme
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 24th May 2012

We are currently seeking to recruit a Project Manager to join the Global Purchasing function of a leading international employer at their Belfast facility. <br /> <br /> Duties within this role will include; <br /> <br /> <br /> * Primarily work on EDI enablement projects that will help transform procure to pay processes to Global best practice. These processes will eventually be run in an integrated ERP environment using SAP as the platform <br /> * The primary responsibility of the incumbent is to Identify, initiate, plan and lead / manage all aspects of identified / assigned process transformation projects, encompassing <br /> * Project team leadership, ensuring accountability for assigned actions, creation of plans workflows, presentations and information as required <br /> * Monitor process performance. Establish quality metrics <br /> * Manage Projects using Project Plan with deliverables and timelines reviewed at weekly project meetings. <br /> * Manage UAT project phases to ensure EDI implementation meets the needs of the business <br /> * Manage all issues to close and drive project execution phase to go live <br /> * Communicate with all business owners and support functions <br /> * Arranging stakeholder meetings as required to monitor and report against critical milestones and deliverables. <br /> * Participate (which may include travel) with other global and regional process transformation teams, as appropriate to meet business objectives <br /> * Issue regular project communications and consolidated information. Manage communications across the project stream, with all interested parties <br /> * Act as the focal point for any queries, issues, and interdependencies <br /> <br /> <br /> <br /> <br /> Applicants for this role; <br /> <br /> Degree and 3 years job related experience in a challenging business environment <br /> <br /> OR <br /> <br /> HNC/HND and 5 years relevant experience in a challenging business environment <br /> <br /> OR <br /> <br /> Substantially more job related experience with progressive responsibility in a challenging business environment <br /> <br /> <br /> <br /> Relevant experience must include: <br /> * Project Management to include - experience of Identifying, initiating, planning and leading / managing all aspects of process transformation projects <br /> * Willingness to travel 20-30%. <br /> <br /> <br /> <br /> <br /> Desirable <br /> * Knowledge of EDI including message utilisation, system enablement and onboarding requirements <br /> * Experience of working in a manufacturing environment <br /> * Fluency in another European Language. English essential, French or German desireable. <br /> * Knowledge of Purchasing principles and techniques <br /> * 6 Sigma experience <br /> * Experience of working in an SAP environment <br /> * Experience of Sarbanes Oxley requirements <br /> * Experience training others in a formal classroom setting <br /> * Professional Certification in Purchasing and/or Inventory Management <br /> * Certificate or professional qualification in Project Management <br /> * Experience of working remotely]]> http://www.toplanguagejobs.co.uk/job/1985991/Project-Manager Salary: £6.44 - £7 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are seeking to recruit a French Speaking Finance Administrator to join the Finance department of leading international employer in Belfast. <br /> <br /> <br /> <br /> Applicants will be fluent in French with previous experience gained in a finance or payment processing environment. <br /> <br /> Duties will include; <br /> * Processing high volumes of Purchase Ledger invoices and credit notes <br /> * Invoice matching and approval seeking <br /> * Processing to required level of accuracy and within target <br /> * Admin duties including opening post]]> http://www.toplanguagejobs.co.uk/job/1985981/French-Finance-Admin Salary: £24500 - £28000 per annum + bonus, pension, share scheme
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 24th May 2012

We are currently seeking to recruit a Mechanical Design Engineer to join a leading specialist manufacturer at their County Antrim facility. <br /> <br /> The main duties and responsibilities associated with this role are: <br /> * Accountable for contributing to the concept, development, and design of complex components, subsystems, or processes. <br /> * Perform complex analysis work, identifies design problems, and resolves problems. <br /> * The major focus of the job is on technical delivery. <br /> * Required to work more directly with different units, suppliers, customers, and/or other teams. <br /> * Requires the ability to communicate technical information in a concise and accurate manner. Decisions made may affect the project team and its delivery of the project. <br /> * Decisions may significantly impact on negotiations with suppliers, leveraging new technologies, warranty, costs, sales, and customer perception. <br /> * Key areas of responsibility encountered in this role may include any or all of the following: <br /> * Design and promote new components and sub processes <br /> * Perform needs analysis and initiate ideas <br /> * Evaluate new products or processes <br /> * Perform product maintenance <br /> * Keep up to date on new technologies or develop new technologies <br /> <br /> <br /> Applicants will possess a 3rd level qualification (HNC - Degree) in Mechanical Engineering or related discipline with at least 2 years previous relevant experience to include; <br /> * Previous experience of working in a design/development environment <br /> * Working knowledge of international drawing standards and practices <br /> * Experience of working with Pro-E or equivalent solid modelling package in a previous role <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> It is desirable to demonstrate any of the following skills / experience; <br /> * Experience of mechanical structure design and analysis <br /> * Experience of leading projects <br /> * Experience of SAP <br /> <br /> <br /> In return you can expect an excellent package including a generous basic salary, bonus, pension, share invest scheme, educational assistance, professional membership fees etc.]]> http://www.toplanguagejobs.co.uk/job/1985971/Mechanical-Design-Engineer Salary: £6.41 - £7.02 per hour + Full Training Given
Location: United Kingdom, Northern Ireland, BT63 5RH
Languages: English
Posted: 3rd May 2012

Our Client a Global Manufacturing Company based in Carn Industrial Estate are looking for Mig Welders. <br /> <br /> <br /> <br /> You must have previous Mig Welding experience and or have Welding/Fabrication NVQ level 2 or equivalent qualification. <br /> <br /> <br /> <br /> You will be offered: <br /> <br /> <br /> <br /> <br /> * Full training and Induction <br /> <br /> <br /> <br /> <br /> * Free Protection Clothing and laundry facilities <br /> <br /> <br /> <br /> <br /> * Steel Toed Capped supplied <br /> <br /> <br /> <br /> <br /> * Free Parking <br /> <br /> <br /> <br /> <br /> * On Site Canteen <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Average working week is 37.50 hours plus overtime <br /> <br /> <br /> <br /> You will have to flexible to work shifts - ( shift allownance) <br /> <br /> <br /> <br /> Please send Cv and or for more information please call Charlene at Grafton Portadown.]]> http://www.toplanguagejobs.co.uk/job/1936891/Mig-Welders-x-10 Salary: £18000 - £25000 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 3rd May 2012

Our client a leading manufacturer based in Co Armagh require a Draughtsman to join their team. <br /> <br /> Role Description: <br /> The position will involve mechanical design of trailers and agricultural machinery using AutoCAD 2D and 3D. This will involve layouts and component design. <br /> <br /> Essential Criteria: <br /> * You will be an experienced Draughtsman educated but necessary to degree level <br /> * Minimum of 3 years experience in a similar field <br /> * Proficient in AutoCAD (not construction background) <br /> * Essentially you will come from a engineering <br /> <br /> <br /> <br /> If you meet all of the essential criteria please submit your CV to the link provided. <br /> <br /> For any further queries please contact Claire Cairns @ Grafton Recruitment on 02838 353335 or email.]]> http://www.toplanguagejobs.co.uk/job/1937491/Draughtsman Salary: £10 - £21000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit French Technical Support Analysts to join a leading employer at their Belfast facility to support internal users in both French & English. <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications <br /> * Remote support of production applications <br /> * Remote support of IT infrastructure including networks, active directory and Unix <br /> * Incident management of high impact IT Issues impacting production <br /> * Any other tasks required as directed by line management <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential: <br /> <br /> We are looking for candidatea who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment. <br /> <br /> In return you can expect an excellent hourly rate of pay, generous shift allowances plus exciting career development opportunities within a leading employer.]]> http://www.toplanguagejobs.co.uk/job/1985881/French-Technical-Support Salary: £22000 - £28000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 3rd May 2012

Manufacturing Engineer <br /> <br /> Permanent Job available in Lisburn area. Salary range between £22,000-£28,000 <br /> <br /> The successful candidate will be responsible for managing the manufacturing process to achieve the agreed organisational and financial objectives. <br /> <br /> A strong emphasis of this position will be on continuous process improvement and maximising efficiencies. <br /> <br /> The ideal candidate should have a qualification in manufacturing/industril/mechanical engineering and ideally between 2 and 5 years relevant experience. <br /> <br /> This is an exciting and challenging position offers an attractive basic together with an opportunity to develop your career within a dynamic and growing organisation. <br /> <br /> For more inforamtion contact Nicola McKernan on 028 92 667585 or email nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1937461/Maintenance-Engineer Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit French Customer Support (not a call centre) to join a leading employer at their Belfast facility on long term contract basis. <br /> <br /> Applicants must be fluent in French with strong English, good IT and communication skills, ideally with previous work experience in a business or support environment. <br /> <br /> Working as part of a team, on a shift basis, you will be supporting internal colleagues, attempting to resolve information queries and issues and administration of activites. <br /> <br /> In return you can expect an excllent rate of pay, shift premiums and exciting career development opportunities.]]> http://www.toplanguagejobs.co.uk/job/1985861/French-Support-not-call-centre Salary: £10.28 per hour + shift pay, canteen, hol pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit a French speaking Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment. <br /> <br /> Desirable <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1985631/French-Customer-Support-10.28-HR Salary: £15000 - £16000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: French
Posted: 24th May 2012

French speaking customer services administrator job. Permanent job starting full time paying £16,000-£20,000 depending on experience. <br /> <br /> A client of mine is requiring a multi lingual professional fluent in English and French. Knowledge of other languages would be a bonus. <br /> <br /> This role will be reporting into the Export Sales Director and is a Full time Permanent Contract. <br /> <br /> Only candidates with fluent French and English please apply. <br /> <br /> For more information contact Nicola on 028 92 667585 or email nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1985081/Multi-lingual-Customer-services-administrator Salary: £15000 - £16000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 21st May 2012

What is the job?<br /> The name German technical support might say enough and will mean that you will be troubleshooting both hardware and software issues. However this particular role could be classified as 2nd line German support rather than a 1st line German support. Most German users that will contact you to solve their problems are advanced computer users and do not require a simple password reset or for you to install word. Furthermore this German IT support vacancy is a combination of various desks so you will exposed to a variety of technologies. <br /> <br /> Who is our client?<br /> Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.<br /> <br /> Who are we looking for?<br /> To be considered for the German technical support vacancy you will have to be first of all passionate about IT and either be a very advanced home user or having worked or studied IT. Furthermore you a near native German and able to move on short term to Belfast. This German IT support vacancy is ideal for people who are keen to develop their knowledge in IT and keen to work with like minded IT people.<br /> <br /> Where is this international vacancy based?<br /> This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!<br /> <br /> Interview process and salary<br /> Candidates that will be forwarded for the German Helpdesk vacancy in Belfast will get a short phone screen followed by an in-depth IT test and written assessment. If you pass both IT test and written German assessment you will have a final interview with your potential future manager followed by a possible job-offer. A relocation package will be offered and salary will £15000 per year.]]> http://www.toplanguagejobs.co.uk/job/1854942/German-IT-support-needed-excellent-role-for-IT-lovers Salary: £16000 - £18000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 3rd May 2012

European Rental Sales Executive Permanent Role based in Lisburn. <br /> <br /> Candidates must be fluent in both French and German. <br /> <br /> Full time permanent Position. Graduates would be considered with the language skills. <br /> <br /> Candidates must have access to their own car and be willing to travel with the job <br /> <br /> <br /> <br /> <br /> <br /> Candidates who meet the criteria must email CVs to nmckernan@graftonrecruitment.com or telephone Nicola on 028 92 667585]]> http://www.toplanguagejobs.co.uk/job/1937371/GERMAN-FRENCH-SPEAKING-Sales-Executive Salary: £20000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 3rd May 2012

Essential Responsibilities <br /> * Analyse MRP parameters to optimize inventory, lead times, batch sizes and kanban quantities <br /> * Maintain MRP to keep PO need dates aligned with Production Schedule dates <br /> * Manage inventory to eliminateand prevent excess and inactive materials <br /> * Assist Sourcing in overseeing contractual relationships with suppliers <br /> * Work closely with enginerring to develop sourcing stratgey for new and obsolete products <br /> * Prepare inventory forecasts <br /> * Negotiate and coordinate the returns of nonconforming material to the suppliers <br /> <br /> <br /> <br /> <br /> Qualifications/Requirements <br /> * Bachelor's degree in Business, Technical or Manufacturing discipline <br /> * Proficiency in ERP software (Oracle preferred) <br /> * Knowledge of production planning, MRP forecasting, kanban replenishment and LEAN <br /> <br /> <br /> <br /> <br /> Desired Characteristics <br /> * Demonstrated ability to drive results in a team environment <br /> * Professional written and verbal communication skills <br /> * Working knowledge of MS Office applications <br /> * Have gained experience acting as a 'Super-user' during the installation of a new ERP system <br /> * Have the ability to determine the root cause and resolve ERP 'fault conditions']]> http://www.toplanguagejobs.co.uk/job/1936681/Production-Materials-Planner Salary: £14000 - £16000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: German
Posted: 3rd May 2012

F/T Temp fluent German & French speaking Sales Administrator required for prestigeous company based in Lisburn. <br /> <br /> Duties will include liasing with european clients in both French & German, inputting information onto the system and all associated administration <br /> <br /> Applicants must be fluent in German & French <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Candidates who meet the criteria must email CVs to nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1934881/GERMAN-FRENCH-SPEAKING-ADMINISTRATOR Salary: £13500 + relocation
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Dutch, German, Hebrew
Posted: 18th May 2012

Microsoft Windows Live Moderators - Dutch, German and Hebrew<br /> <br /> <br /> <br /> Employment Type: Permanent<br /> <br /> <br /> <br /> Location: Belfast, UK<br /> <br /> Excellent Relocation Package<br /> <br /> <br /> <br /> <br /> <br /> MSN is one of the world’s best known technology and software companies<br /> <br /> <br /> <br /> A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.<br /> <br /> <br /> <br /> A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT’s.<br /> <br /> <br /> <br /> <br /> <br /> Candidates should...<br /> <br /> <br /> <br /> Be fluent in written and spoken Dutch, German or Hebrew<br /> <br /> Be fluent in written and spoken English<br /> <br /> Have 6 months outstanding customer service experience in a service driven environment<br /> <br /> Have excellent technical proficiency and in depth knowledge of Microsoft products<br /> <br /> Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> <br /> Have the ability to multitask, plan and prioritise workload<br /> <br /> Have excellent communication skills both verbal and written<br /> <br /> Demonstrate resilience and ability to work on own initiative<br /> <br /> Demonstrate problem solving and troubleshooting skills<br /> <br /> Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> <br /> <br /> What is the salary<br /> <br /> £6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)<br /> <br /> Please note that the salaries reflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.<br /> ]]> http://www.toplanguagejobs.co.uk/job/1841462/Dutch-German-or-Hebrew-Customer-Service Salary: £15000 - £16000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 21st May 2012

What is the job?<br /> This multilingual vacancy is for a German Technical Support representative. This role will involve you taking telephone calls and answering email queries from customers that have technical problems related to various hardware devices and the associated software programmes . As a German Technical Support representative you will need to help and support customers with any questions/queries they may have and you must be able to resolve any problems they may be experiencing efficiently and effectively. Delivering excellent German technical support to all of the companies' customers is an essential aspect of this role. <br /> <br /> Who is our client?<br /> Our client is a multilingual outsourcing solutions company that began 30 years ago. This multilingual company has centres all over the world and with one here in Belfast Northern Ireland. Our client provides multilingual customer support as well as multilingual technical support to many different sectors such as the IT industry, automotive and consumer goods sectors. From there support centre in Belfast they employ over 300 different European multilingual employees. This is an ideal company to kick start any language job.<br /> <br /> Who are we looking for?<br /> We are looking for a multilingual position for a German Technical Support Representative to be filed as soon as possible. The ideal candidate will have previous experience in a similar German Technical Support role. Working with telephone and email queries is a major aspect of this multilingual job vacancy so candidates should be comfortable with this line of work. A fluency in German and English is essential both written and spoken. Excellent telephone and conversational skills are an important aspect for this role. A keen interest in computer technologies are expected for this German multilingual vacancy.<br /> <br /> Where is this international vacancy based?<br /> This exciting new multilingual vacancy is based in the beautiful city of Belfast situated in County Armagh in Northern Ireland. Belfast is the capital of Northern Ireland it is an ideal location for anyone wanting something new and exciting. The city has so much to offer multilingual job seekers as you are in the heart of a culturally rich city with amazing architecture and a lot of history attached to it. Belfast also offers easy access to public transport to all over Ireland and its only 2 hours from Dublin by train. Belfast also has a great night life in terms of pubs, clubs and this beautiful city also offers you an escape to Ireland's famous countryside. The Giant's Causeway is a major attraction for tourists every year and you are only a stone's throw away from this and many other interesting places to explore like the famous Bushmills whiskey brewery. This city has so much to offer anyone wanting a new multilingual job. <br /> <br /> Interview process and salary<br /> The interview process for this German Technical Support Representative is an initial phone screening followed by first and second round interview. Salary will be £15500 + relocation.]]> http://www.toplanguagejobs.co.uk/job/1832152/German-Technical-Support-Representative Salary: £15,500 + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Finnish
Posted: 21st May 2012

Finnish Speaking Gaming Agent. Salary £15,500 and relocation assistance, <br /> <br /> <br /> What is the role <br /> <br /> The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. <br /> <br /> What are the Essential Criteria <br /> <br /> Candidates should... <br /> <br /> • Be able to demonstrate a keen interest and passion for gaming <br /> <br /> • Be fluent in written and spoken English <br /> <br /> • Be fluent in written and spoken Finnish <br /> <br /> • Have 6 months outstanding customer service experience in a service driven environment <br /> <br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) <br /> <br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Have the ability to multitask, plan and prioritise workload <br /> <br /> • Have excellent communication skills both verbal and written <br /> <br /> • Demonstrate resilience and ability to work on own initiative <br /> <br /> • Demonstrate problem solving and troubleshooting skills <br /> <br /> <br /> What is the Salary £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).<br /> ]]> http://www.toplanguagejobs.co.uk/job/1972721/Finnish-Gaming-Agent Salary: £15000 - £16000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: Norwegian
Posted: 21st May 2012

What is the job?<br /> This multilingual vacancy is for a Norwegian Customer service agent. This role will involve you taking telephone calls and answering email queries from customers. As a Norwegian customer service agent you will need to help customers with any questions/queries they may have and you must be able to resolve any problems they may be experiencing. You may also be required to inform customers on products and services which they may be interested in purchasing. <br /> <br /> Who is our client?<br /> Our client is a multilingual outsourcing solutions company that began 30 years ago. This multilingual company has centres all over the world and with one here in Belfast Northern Ireland. Our client provides language/ multinational support to many different industries such as the IT industry, automotive and consumer goods sectors. This multilingual client offers customer service and technical support to different clients which are a great place to start a new language job.<br /> <br /> Who are we looking for?<br /> We are looking for a multilingual position for a Norwegian customer service agent to be filed as soon as possible. The ideal candidate will have previous experience in a similar Norwegian customer service agent role. Working with telephone and email queries is a major aspect of this multilingual job vacancy so candidates should be comfortable with this line of work. A fluency in Norwegian and English is essential both written and spoken. Excellent telephone and conversational skills are an important aspect for this role.<br /> <br /> Where is this international vacancy based?<br /> This exciting new multilingual vacancy is based in the beautiful city of Belfast situated in County Armagh in Northern Ireland. Belfast is the capital of Northern Ireland it is an ideal location for anyone wanting something new and exciting. The city has so much to offer multilingual job seekers as you are in the heart of a culturally rich city with amazing architecture and a lot of history attached to it. Belfast also offers easy access to public transport to all over Ireland and its only 2 hours from Dublin by train. Belfast also has a great night life in terms of pubs, clubs and this beautiful city also offers you an escape to Ireland's famous countryside. The Giant's Causeway is a major attraction for tourists every year and you are only a stone's throw away from this and many other interesting places to explore like the famous Bushmills whiskey brewery. This city has so much to offer anyone wanting a new multilingual job. <br /> <br /> Interview process and salary<br /> The interview process for this Norwegian Customer service role is an initial phone screening followed by first and second round interview. The salary for this Multilingual Customer service role is £16,000 + a year.]]> http://www.toplanguagejobs.co.uk/job/1832162/Norwegian-Customer-Service Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit a fluent French speaker to join a leading employer at their Belfast facility on an ongoing temporary contract basis as an Internal French Support Analyst. <br /> <br /> Applicants must be fluent in French and English with strong customer services skills and be able to work shift patterns.]]> http://www.toplanguagejobs.co.uk/job/1985871/French-Support-not-call-centre Salary: £24000 - £27000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading Engineering firm in Larne on an ongoing temporary contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects <br /> * Responsible for the Health & Safety of visiting customers <br /> <br /> <br /> <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> * Working experience of a production environment <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1934021/Project-Engineer Salary: £14k basic, OTE £16k + relocation
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Norwegian
Posted: 23rd May 2012

Job Purpose<br /> <br /> <br /> Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.<br /> <br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. <br /> <br /> <br /> <br /> Main Duties and Responsibilities<br /> <br /> <br /> <br /> In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in `what we say and how we say it` leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.<br /> <br /> <br /> <br /> Skills and Specifications<br /> <br /> • Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships<br /> <br /> • Experience in telephonic and email customer service<br /> <br /> • Ideally proven experience in a customer service role<br /> <br /> • A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking<br /> <br /> • Experience of using databases<br /> <br /> <br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written and spoken Norwegian<br /> <br /> • Excellent Communication Skills and Telephone manner<br /> <br /> • Proven Customer Service experience<br /> <br /> • Fluent English<br /> <br /> • 'Can do' attitude, initiative and genuine commitment to customer service<br /> <br /> <br /> <br /> Desirable Criteria:<br /> <br /> • Administration experience<br /> <br /> • Experience of Siebel or equivalent database/s<br /> <br /> <br /> <br /> Competitive Benefits Package<br /> <br /> Basic salary £13,935 + bonuses. OTE £16,000 per year. <br /> <br /> <br /> <br /> We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:<br /> <br /> • Continuous paid training on the latest technology<br /> <br /> • Private Health/Medical Insurance<br /> <br /> • Private Pension<br /> <br /> • On site canteen<br /> <br /> • Fair care scheme<br /> <br /> • Life assurance<br /> ]]> http://www.toplanguagejobs.co.uk/job/1976461/Norwegian-Speaking-Customer-Service-Automotive Salary: £12.00 - £13.00 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join a leading County Antrim based Engineering firm on an ongoing contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects. <br /> * Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> <br /> <br /> The successful candidate will have a degree in an engineering discipline together with specific experience in Project Management. An HNC/HND in an engineering discipline along with a greater level of experience maybe considered. <br /> <br /> A sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics.]]> http://www.toplanguagejobs.co.uk/job/1933881/Project-Engineer Salary: £25000 - £26000 per annum + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading manufacturer based in Larne on an on-going temporary basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities:<br /> <br /> · Project design initiation <br /> · Management of multiple projects from order entry to despatch/onsite commissioning <br /> · Liaison with both internal & external customers to expedite components. <br /> · Client liaison, both in the UK and overseas <br /> · Supervision of site installation<br /> · Oversee financial aspect of projects.<br /> · Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will have a degree in an engineering discipline together with 3 years relevant experience in Project Management. <br /> <br /> OR <br /> <br /> An HND/HNC in an engineering discipline along with 5 years relevant experience in Project Management. <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> · Working experience of a production environment. <br /> · A working knowledge of Microsoft Office <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1933871/Project-Engineer Salary: £25000 - £26000 per annum + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading manufacturer based in Larne on an on-going temporary basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities:<br /> <br /> · Project design initiation <br /> · Management of multiple projects from order entry to despatch/onsite commissioning <br /> · Liaison with both internal & external customers to expedite components. <br /> · Client liaison, both in the UK and overseas <br /> · Supervision of site installation<br /> · Oversee financial aspect of projects.<br /> · Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will have a degree in an engineering discipline together with 3 years relevant experience in Project Management. <br /> <br /> OR <br /> <br /> An HND/HNC in an engineering discipline along with 5 years relevant experience in Project Management. <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> · Working experience of a production environment. <br /> · A working knowledge of Microsoft Office <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1933821/Project-Engineer Salary: £12.00 - £13.00 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join a leading County Antrim based Engineering firm on an ongoing contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects. <br /> * Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> <br /> <br /> The successful candidate will have a degree in an engineering discipline together with specific experience in Project Management. An HNC/HND in an engineering discipline along with a greater level of experience maybe considered. <br /> <br /> A sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics.]]> http://www.toplanguagejobs.co.uk/job/1933811/Project-Engineer Salary: £6.67 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 2nd May 2012

We are currently seeking to recruit a French speaker to assume the position of French Client Support on an ongoing temporary contract with a leading employer at their Belfast facility (not a call centre). <br /> <br /> Working as part of a busy team you will be responsible for providing business support to colleagues and suppliers at their French based facilities. This will include problem solving, inter-department liaison and administrative activies. Communication in this role will be in both French and English and fluency in both is required. <br /> <br /> Applicants will also be able to demosntrate strong customer / client support experience, a high level of IT literacy as well as excellent communication skills. <br /> <br /> This role operates on an 8am - 4pm or 9am - 5pm Monday to Friday shift and will pay £6.67/HR. <br /> <br /> If interested please submit a CV or call Paul on 028 9032 3333.]]> http://www.toplanguagejobs.co.uk/job/1932961/French-Client-Support-not-call-centre Salary: £14k basic, OTE £16k + relocation
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Danish
Posted: 23rd May 2012

Job Purpose<br /> <br /> <br /> Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.<br /> <br /> The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. <br /> <br /> <br /> <br /> Main Duties and Responsibilities<br /> <br /> <br /> <br /> In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in `what we say and how we say it` leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.<br /> <br /> <br /> <br /> Skills and Specifications<br /> <br /> • Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships<br /> <br /> • Experience in telephonic and email customer service<br /> <br /> • Ideally proven experience in a customer service role<br /> <br /> • A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking<br /> <br /> • Experience of using databases<br /> <br /> <br /> <br /> Essential Criteria:<br /> <br /> • Fluency in written and spoken Danish<br /> <br /> • Excellent Communication Skills and Telephone manner<br /> <br /> • Proven Customer Service experience<br /> <br /> • Fluent English<br /> <br /> • 'Can do' attitude, initiative and genuine commitment to customer service<br /> <br /> <br /> <br /> Desirable Criteria:<br /> <br /> • Administration experience<br /> <br /> • Experience of Siebel or equivalent database/s<br /> <br /> <br /> <br /> Competitive Benefits Package<br /> <br /> Basic salary £13,935 + bonuses. OTE £16,000 per year. <br /> <br /> <br /> <br /> We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:<br /> <br /> • Continuous paid training on the latest technology<br /> <br /> • Private Health/Medical Insurance<br /> <br /> • Private Pension<br /> <br /> • On site canteen<br /> <br /> • Fair care scheme<br /> <br /> • Life assurance<br /> ]]> http://www.toplanguagejobs.co.uk/job/1976531/Danish-Speaking-Customer-Service-Automotive Salary: £13500 to £14000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. <br /> <br /> Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level multi-lingual professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service career. <br /> <br /> Skills: Ideally you will be native-level fluent in German, with fluent English. Additional experience of working with customers via telephone or face-to-face and/or using database is an advantage. Good knowlege of the automotive industry - either by professional experience or personal interest - is an asset. <br /> <br /> Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team, this is for you! The company will provide relocation assistant in Belfast and benefits. We are interviewing for positions to start immediately, send a copy of your CV and contact details to find out more. <br /> <br /> BeesWax Europe <br /> Ireland +353 1 685 4448<br /> UK +44 20 7136 3000 <br /> Netherlands +31 20808 308 <br /> Belgium +32 2808 1388 <br /> Sweden: +46 850163222]]> http://www.toplanguagejobs.co.uk/job/1775141/German-Automotive-Customer-Support-in-Belfast Salary: £6.70 - £7 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 23rd May 2012

We are currently seeking to recruit a Payment Processor / Administrator to join the finance department of a leading Belfast based employer on an ongoing contract basis. <br /> <br /> Working as part of a busy team you will be responsible for the matching and processing of invocies to payment stage including liaisng within internal departments to ensure accuracy of invocies & pucrahse orders. <br /> <br /> Applicants must possess 4 GCSE's at grade c or above including Maths & English, able to demonstrate previous payment processing / invoicing experience and a sound level of IT literacy. <br /> <br /> In return you can expect a competitive rate of pay, holiday pay plus exciting career development opportunities.]]> http://www.toplanguagejobs.co.uk/job/1978471/Payment-Processing-Admin Salary: £6.44 - £7 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 23rd May 2012

We are seeking to recruit a French Speaking Finance Administrator to join the Finance department of leading international employer in Belfast. <br /> <br /> <br /> <br /> Applicants will be fluent in French with previous experience gained in a finance or payment processing environment. <br /> <br /> Duties will include; <br /> * Processing high volumes of Purchase Ledger invoices and credit notes <br /> * Invoice matching and approval seeking <br /> * Processing to required level of accuracy and within target <br /> * Admin duties including opening post]]> http://www.toplanguagejobs.co.uk/job/1978461/French-Finance-Admin Salary: £10.28 per hour + shift pay, canteen, hol pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 23rd May 2012

We are currently seeking to recruit a French speaking Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment. <br /> <br /> Desirable <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1978451/French-Customer-Support-10.28-HR Salary: £24500 - £28000 per annum + bonus, pension, share scheme
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 23rd May 2012

We are currently seeking to recruit a Mechanical Design Engineer to join a leading specialist manufacturer at their County Antrim facility. <br /> <br /> The main duties and responsibilities associated with this role are: <br /> * Accountable for contributing to the concept, development, and design of complex components, subsystems, or processes. <br /> * Perform complex analysis work, identifies design problems, and resolves problems. <br /> * The major focus of the job is on technical delivery. <br /> * Required to work more directly with different units, suppliers, customers, and/or other teams. <br /> * Requires the ability to communicate technical information in a concise and accurate manner. Decisions made may affect the project team and its delivery of the project. <br /> * Decisions may significantly impact on negotiations with suppliers, leveraging new technologies, warranty, costs, sales, and customer perception. <br /> * Key areas of responsibility encountered in this role may include any or all of the following: <br /> * Design and promote new components and sub processes <br /> * Perform needs analysis and initiate ideas <br /> * Evaluate new products or processes <br /> * Perform product maintenance <br /> * Keep up to date on new technologies or develop new technologies <br /> <br /> <br /> Applicants will possess a 3rd level qualification (HNC - Degree) in Mechanical Engineering or related discipline with at least 2 years previous relevant experience to include; <br /> * Previous experience of working in a design/development environment <br /> * Working knowledge of international drawing standards and practices <br /> * Experience of working with Pro-E or equivalent solid modelling package in a previous role <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> It is desirable to demonstrate any of the following skills / experience; <br /> * Experience of mechanical structure design and analysis <br /> * Experience of leading projects <br /> * Experience of SAP <br /> <br /> <br /> In return you can expect an excellent package including a generous basic salary, bonus, pension, share invest scheme, educational assistance, professional membership fees etc.]]> http://www.toplanguagejobs.co.uk/job/1978421/Mechanical-Design-Engineer Salary: Negotiable
Location: United Kingdom, Northern Ireland, County Down
Languages: English
Posted: 17th May 2012

We are seeking to recruit a Program Finance Analyst to join a leading engineering firm at their County Down facility. <br /> <br /> Work within the Program Finance Team to: <br /> * Provide the financial oversight on all significant Programs, while ensuring the integrity of the information, throughout the program's life cycle. <br /> * Act as Business Partner to other functions and disciplines, especially Program Management and the 'Integrated Program Team'. <br /> <br /> <br /> Key Responsibilities <br /> * Determine, analyze and report program performance by reviewing approved contracts, all program costs, including manufacturing, engineering and any other specific program expenses. <br /> * Maintain and enhance sources and formats to report both actual and future periodic and cumulative revenues and costs of programs, including programs being accounted for under percentage-of-completion (POC) accounting basis. <br /> * Prepare and Present Total Program Performance combined with variances to last forecast and foreign exchange impact in Monthly Program Reviews and to meet other local and corporate requests. <br /> * Participates in routine and ad hoc meetings and communicates with each 'Integrated Program Team' to incorporate current milestones, schedules, and revenue and cost changes and overall program status into periodic forecasts to completion. <br /> * To interpret the impact of commercial changes within a dynamic environment on the financial performance of a Program including preparing and communicating at all levels Program Risk & Opportunities. <br /> * Maintain and Enhance methods to monitor ongoing program spending, evaluate proposed expenditures and other commercial factors and communicate financial impact and sensitivity analysis at different levels within the company. <br /> * Contribute to ensuring effective systems, procedures and policies are maintained in line with all statutory and Corporate Requirements. <br /> * Be the first point of contact for and providing all required information to both Internal & External Auditors on POC Programs. <br /> * Performs other related duties as required <br /> <br /> <br /> Essential Qualifications & Skills <br /> 1 Qualified with one of the recognised UK/Ireland Accounting Bodies (i.e. CIMA, ACCA, ICAI or ICAEW) or have 5+ years significant relevant experience (i.e. Long Term/Project Accounting) <br /> 2 3+ years experience in a finance environment <br /> 3 Experience of working in industry <br /> 4 Strong PC skills, especially Excel <br /> <br /> <br /> Desirable Qualifications & Skills <br /> 1 2+ Years experience of working in industry <br /> <br /> 1 1+ Year relevant experience of working in manufacturing or construction environment <br /> 2 Experience of Long Term Contract or project Accounting <br /> 3 Excellent Problem Solving and/or Continuous Improvement skills <br /> <br /> <br /> In return you can expect a generous package plus exciting career development opportunities.]]> http://www.toplanguagejobs.co.uk/job/1966391/Program-Finance-Analyst Salary: £15000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English, Dutch
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. <br /> <br /> Role: In our client`s technical support team in Belfast, there are new positions available for Dutch speaking technical support. The technical support representative will work on specific customer projects delivering world class solutions and will be responsible for the following, <br /> - Providing technical support on the phone to external customers who speak Dutch and English. The questions vary considerably among end users, who use various lines of business, commercial and proprietary applications<br /> - Troubleshooting, diagnosing and correcting technical faults, using your technical and diplomatic skills, and guiding the caller through the necessary steps to restore functionality<br /> - Working with your colleagues to share information and to collaborate on problem<br /> - Maintaining in-depth abstract knowledge of the products, including, operating system levels, software application packages, hardware and equipment.<br /> - Having the ability to be confident, assertive and engaging when dealing with existing and potential customers.<br /> - Answering queries in an appropriate amount of time without compromising quality.<br /> - Managing each problem that arises until it is resolved and improving work exercises to the best of your ability to achieve the best results<br /> <br /> Skills: The ideal candidate must speak fluent Dutch and have advanced English. The candidate should have previous experience in a telephone technical support position in preferably an IT environment, giving support to end-users, experience in dealing with a novice or low-skilled customer base and be able to impart knowledge at various levels and he/she should be able to work on multiple, dissimilar activities simultaneously. The candidate should be personable, have excellent communicational skills (verbally and written) face to face or via phone and have strong trouble-shooting and problem solving skills. A passion for customer care would help in this role. Experience using databases and customer management systems is essential.<br /> <br /> Gains: If you are looking for a role where you can take advantage of excellent paid training, attractive salary along with benefits, work on exciting projects and be part of a large European technical team, this is the role for you. If you are interested, send a copy of your CV and contact details to find out more.<br /> <br /> <br /> BeesWax Europe<br /> Ireland: +353 1 231 3100 / +353 1 685 4448]]> http://www.toplanguagejobs.co.uk/job/1775111/Dutch-Technical-Support-Representative-Belfast Salary: Negotiable
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 17th May 2012

NEEDED :Paint Sprayer CNC Fabricator Tig/Mig Welder <br /> <br /> <br /> <br /> Paint Sprayers <br /> <br /> CNC <br /> <br /> Fabricators <br /> <br /> Tig Welders <br /> <br /> Mig Welders <br /> <br /> SALARY :7.50-8.00 <br /> <br /> LOCATION: Cookstown AND Dungannon]]> http://www.toplanguagejobs.co.uk/job/1965981/Paint-Sprayers-Fabricatore Salary: €24000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: Portuguese
Posted: 23rd May 2012

Company: Our client is a leading provider of online marketing and advertising who have in the region of 100 employees helping support partners all around the world. They currently are seeking to recruit a Brazilian Portuguese speaking Customer Service agent in their Munich Germany headquarters.<br /> <br /> Role: As Customer Service Representative you are responsible for the following; working on client projects executing and revising their plans, supporting clients via email and telephone on general and technical queries, developing and maintaining strong relationships with clients and trying to extend or renew contracts where possible. In addition you will be required to troubleshoot simple technical issues through a solutions orientated approach.<br /> <br /> Skills: The successful candidate should have a degree along with 1+ years experience in Retail, Technical Support, Help Desk Support or Customer Service. It is essential the successful candidate has excellent computers skills. It is also important to have a high degree of flexibility to work outside core working hours and overtime as required. Finally the ideal candidate must be Brazilian Portuguese and English to be considered for this role.<br /> <br /> Gains: Our client are offering the successful candidate an opportunity of a life time. They are offering a very attractive salary of €24000 per annum. If you feel this roles for you please do not hesitate to contact our team.<br /> <br /> Please note, due to the urgency of this vacancy we will only consider candidates with a full time working permit living locally<br /> <br /> Beeswax Europe<br /> Ireland +353 1 231 3100 +353 1 685 4448<br /> Germany +49 69 5007 1333 +49 30567 96508]]> http://www.toplanguagejobs.co.uk/job/1762931/Brazilian-Portuguese-Customer-Service-in-Munich Salary: £14000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English, Danish
Posted: 23rd May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. They now have available positions for Danish Technical Support Representatives in their Belfast headquarters.<br /> <br /> Role: In our client`s technical support team, there are new positions available for Danish speaking agents. The Danish Technical Support Representative will work on specific customer projects delivering world class solutions and will be responsible for the following, <br /> - Providing technical support on the phone to external customers who speak Danish and English. The questions vary considerably among end users, who use various lines of business, commercial and proprietary applications<br /> - Troubleshooting, diagnosing and correcting technical faults, using your technical and diplomatic skills, <br /> - Maintaining in-depth abstract knowledge of the products, including, operating system levels, software application packages, hardware and equipment<br /> <br /> Skills: The ideal candidate must speak fluent Danish and have advanced English. The candidate should have previous experience in a telephone technical support position in preferably an IT environment, giving support to end-users, and experience in dealing with a novice or low-skilled customer base. The candidate should be personable, have excellent communicational skills to be considered for this role.<br /> <br /> Gains: If you are looking for a role where you can take advantage of excellent paid training, attractive salary along with benefits, work on exciting projects and be part of a large European technical team, this is the role for you. If you are interested, send a copy of your CV and contact details to find out more.<br /> <br /> BeesWax Europe<br /> Ireland: +353 1 685 4448<br /> UK: +44 20 7136 3000<br /> France: +33 182 882 640]]> http://www.toplanguagejobs.co.uk/job/1584892/Danish-Technical-Support-Representative-in-Belfast Salary: £14000 - £16000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 26th Apr 2012

Sales & Administration Executive Permanent Position. Salary £14,000-£16,000 . <br /> <br /> The successful candidate would need to have an ability to build relationships and managing the complete sales process to join a Lisburn team. <br /> <br /> Excellents administration skills and computer skills. <br /> <br /> For more information contact Nicola at Grafton Recruitment on 028 92 667585 or email nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1920701/Sales-Administration-Executive Salary: £16000 - £20000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 26th Apr 2012

Sales representative opportunity on a Permanent Basis. This person must have an ability for building customer relationships and managing the complete sales process. Salary £16,000-£20,000 Lisburn area <br /> <br /> Candidates should have excellent sales and communication skills, especially on the telephone, and be computer literare, preferably with knowledge of the Clarity software package. <br /> <br /> The successful candidate must also be able to demonstrate the ability to establish new clients and to generate and administer sales from the point of enquiry right through to final invoicing. <br /> <br /> ideally the candidate needs to have at least 2 years B2B sales experience and desire to reach and even exceed target. Salary negotiable. Full clean drivers licence. <br /> <br /> <br /> <br /> For more information please contact Nicola at Grafton Recruitment 028 92 667585 or email nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1920651/sales-representative Salary: €24000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: Danish
Posted: 23rd May 2012

Company: Our client is a leading provider of online marketing and advertising who have in the region of 100 employees helping support partners all around the world. They currently are seeking to recruit a Danish speaking Customer Service agent in their Munich Germany headquarters.<br /> <br /> Role: As Customer Service Representative you are responsible for the following; working on client projects executing and revising their plans, supporting clients via email and telephone on general and technical queries, developing and maintaining strong relationships with clients and trying to extend or renew contracts where possible. In addition you will be required to troubleshoot simple technical issues through a solutions orientated approach.<br /> <br /> Skills: The successful candidate should have a degree along with 1+ years experience in Retail, Technical Support, Help Desk Support or Customer Service. It is essential the successful candidate has excellent computers skills. It is also important to have a high degree of flexibility to work outside core working hours and overtime as required. Finally the ideal candidate must be Danish and English to be considered for this role.<br /> <br /> Gains: Our client are offering the successful candidate an opportunity of a life time. They are offering a very attractive salary of €24000 per annum. If you feel this roles for you please do not hesitate to contact our team.<br /> <br /> Beeswax Europe<br /> Ireland +353 1 231 3100 +353 1 685 4448<br /> Germany +49 69 5007 1333 +49 30567 96508]]> http://www.toplanguagejobs.co.uk/job/1760761/Danish-Customer-Service-in-Munich-Germany-%C2%8024K Salary: £13500 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 23rd May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. <br /> <br /> Role: In our client`s technical support team in Belfast, there are new positions available for Danish speaking technical support. The technical support representative will work on specific customer projects delivering world class solutions and will be responsible for the following, <br /> - Providing technical support on the phone to external customers who speak Danish and English. The questions vary considerably among end users, who use various lines of business, commercial and proprietary applications<br /> - Troubleshooting, diagnosing and correcting technical faults, using your technical and diplomatic skills, and guiding the caller through the necessary steps to restore functionality<br /> - Working with your colleagues to share information and to collaborate on problem<br /> - Maintaining in-depth abstract knowledge of the products, including, operating system levels, software application packages, hardware and equipment.<br /> - Having the ability to be confident, assertive and engaging when dealing with existing and potential customers.<br /> - Answering queries in an appropriate amount of time without compromising quality.<br /> - Managing each problem that arises until it is resolved and improving work exercises to the best of your ability to achieve the best results<br /> <br /> Skills: The ideal candidate must speak fluent Danish and have advanced English. The candidate should have previous experience in a telephone technical support position in preferably an IT environment, giving support to end-users, experience in dealing with a novice or low-skilled customer base and be able to impart knowledge at various levels and he/she should be able to work on multiple, dissimilar activities simultaneously. The candidate should be personable, have excellent communicational skills (verbally and written) face to face or via phone and have strong trouble-shooting and problem solving skills. A passion for customer care would help in this role. Experience using databases and customer management systems is essential.<br /> <br /> Gains: If you are looking for a role where you can take advantage of excellent paid training, attractive salary along with benefits, work on exciting projects and be part of a large European technical team, this is the role for you. If you are interested, send a copy of your CV and contact details to find out more.<br /> <br /> <br /> BeesWax Europe<br /> Ireland: +353 1 231 3100<br /> UK: +44 20 3468 4181]]> http://www.toplanguagejobs.co.uk/job/1733411/Danish-Technical-Support-Representative-in-Belfast Salary: £15000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English, Danish
Posted: 23rd May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. They now have available a position for a Danish Technical Support Representative in their Belfast headquarters.<br /> <br /> Role: In our client`s technical support team in Belfast, there is a new position available for Danish speaking technical support agent. The Danish Technical Support Representative will work on specific customer projects delivering world class solutions and will be responsible for the following, <br /> - Providing technical support on the phone to external customers who speak Danish and English. The questions vary considerably among end users, who use various lines of business, commercial and proprietary applications<br /> - Troubleshooting, diagnosing and correcting technical faults, using your technical and diplomatic skills, <br /> - Maintaining in-depth abstract knowledge of the products, including, operating system levels, software application packages, hardware and equipment<br /> <br /> Skills: The candidate that we are looking for must speak fluent Danish and have advanced English. The candidate should have previous experience in a telephone technical support position in preferably an IT environment, giving support to end-users, and experience in dealing with a novice or low-skilled customer base. The candidate should be personable, have excellent communicational skills to be considered for this role.<br /> <br /> Gains: If you are looking for a role where you can take advantage of excellent paid training, attractive salary along with benefits, work on exciting projects and be part of a large European technical team, this is the role for you. If you are interested, send a copy of your CV and contact details to find out more.<br /> <br /> BeesWax Europe<br /> Ireland: +353 1 685 4448<br /> UK: +44 20 7136 3000<br /> Germany: +49 30 567 96508]]> http://www.toplanguagejobs.co.uk/job/1584692/Danish-speaking-Technical-Support-Agent-in-Belfast Salary: £13000 to £13500 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: Dutch
Posted: 23rd May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. <br /> <br /> Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the technical support or customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level multi-lingual professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service/ technical support career. <br /> <br /> Skills: Ideally you will be native-level fluent in Dutch. A minimum of one year experience in a technical support, helpdesk role will be required. Candidates with a degree or certificate in computer studies and further training eg. MCSE, MCP etc. are preferred. Additional experience of working with customers via telephone or face-to-face is an advantage.<br /> <br /> Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team ensuring you a comfortable financial position and extend your experience, this is for you! We are interviewing for positions to start immediately, send a copy of your CV and contact details to find out more.<br /> <br /> BeesWax Europe +353 1 2313100 / +44 20 3468 4181]]> http://www.toplanguagejobs.co.uk/job/1141641/Dutch-entry-level-technical-support-in-Belfast Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 14th May 2012

We are currently seeking to recruit a fluent French speaker to join a leading employer at their Belfast facility on an ongoing temporary contract basis as an Internal French Support Analyst. <br /> <br /> Applicants must be fluent in French and English with strong customer services skills and be able to work shift patterns.]]> http://www.toplanguagejobs.co.uk/job/1960431/French-Support-not-call-centre Salary: £6.67 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 14th May 2012

We are currently seeking to recruit for French Customer Support Administrators to join a leading employer based in Belfast on an ongoing contract basis, please note this is not a call centre role. <br /> <br /> You will be responsible for providing support to internal departments and external suppleirs in French as well as all associated administration. <br /> <br /> Applicants must be fluent in French with good English, IT and communication skills.]]> http://www.toplanguagejobs.co.uk/job/1960421/French-Customer-Support Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 14th May 2012

We are currently seeking to recruit for French Speakers to join a business service support function within a large Belfast based employer on long term contracts (day shift only, not a call centre). <br /> <br /> Working as part of a busy team you will be responsible for liaising with suppliers and co-workers to resolve supply issues predominatley in French. <br /> <br /> Applicants will speak fluent French with strong English and be able to demonstrate a positive service / support attitude and IT literacy.]]> http://www.toplanguagejobs.co.uk/job/1960411/French-Speakers-Not-call-centre Salary: £15000 - £16000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 14th May 2012

Responsibilities:<br /> * Provides excellent customer service and technical support to skilled gamers via telephone and email<br /> * Provides a positive customer experience through, efficient, friendly, high quality response<br /> * Fields customer inquiries across all support channels: <br /> o Member Services, <br /> o In-Game Support <br /> o Technical Support <br /> * Completes translations from English to [EU Language] for standard texts and templates<br /> * Maintains a good working knowledge of EA products and services and PC technical support.<br /> * Assists with knowledge base maintenance, FAQ review, and pre-formatted responses.<br /> * Takes part in, and encourages active participation in team discussion activities<br /> <br /> The offer:<br /> <br /> Salary: £15k<br /> Relocation:Accommodation the first 4 nights stay in a city centre bed and breakfast + Flight tickets refund<br /> Stakeholder Pension Scheme <br /> Quarterly Performance Related pay<br /> Large range of employee discounts <br /> Bi annual reward and recognition schemes <br /> Buns and fruit on a Friday! <br /> Cycle to work scheme <br /> <br /> If you think that you are the right candidate apply or ask for David on: 00353(0)14745150]]> http://www.toplanguagejobs.co.uk/job/1960011/French-technical-advisor-15k-relocation Salary: £15000 - £16000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 14th May 2012

Responsibilities:<br /> * Provides excellent customer service and technical support to skilled gamers via telephone and email<br /> * Provides a positive customer experience through, efficient, friendly, high quality response<br /> * Completes translations from English to [EU Language] for standard texts and templates<br /> * Takes part in, and encourages active participation in team discussion activities<br /> <br /> Requirements:<br /> * Be able to demonstrate a keen interest and passion for gaming<br /> * Fluency in written and spoken German<br /> * outstanding customer service experience in a service driven environment <br /> <br /> The offer:<br /> Salary: £15k<br /> Relocation:Accommodation the first 4 nights stay in a city centre bed and breakfast + Flight tickets refund<br /> Stakeholder Pension Scheme <br /> Quarterly Performance Related pay<br /> Large range of employee discounts <br /> Bi annual reward and recognition schemes <br /> Buns and fruit on a Friday! <br /> Cycle to work scheme <br /> <br /> If you think that you are the right candidate apply or ask for David on: 00353(0)14745150]]> http://www.toplanguagejobs.co.uk/job/1959991/German-technical-advisor-15k-relocation Salary: &#x20AC;24000 - &#x20AC;27000 per annum + bonus
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 14th May 2012

We are currently seeking to recruit a Mechanical Design Engineer to join a specialist engineering firm at their greater Belfast facility. <br /> <br /> Duties within this role will include; <br /> * Design & development of components, parts and systems <br /> * New product development in conjunction with end users / clients and specifications team <br /> * Working in project teams as and when required <br /> <br /> <br /> <br /> <br /> Applicants will be educated to HNC-Degree level in an engineering discipline with at least 2 years experience in a design / development role including experience of 3D modelling. <br /> <br /> In return you can expect an excellent package including a generous basic, bonus scheme and fantastic career development opportunities.]]> http://www.toplanguagejobs.co.uk/job/1959621/Mechanical-Design-Engineer Salary: £1 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 14th May 2012

Our client based in the Co Armagh area require a Purchasing Co-ordinator to join their busy team. <br /> <br /> Main Duties & Responsibilities: <br /> * Project management of imported goods. <br /> * Analyse demand for a range of product groups. <br /> * Processing purchase orders. <br /> * Booking in goods received. <br /> * Monitoring progress of sourced purchase orders. <br /> * Setting up Letters of Credit for purchase orders. <br /> * Liaising with transport companies. <br /> * Freight forwarding of imported goods. <br /> * Transportation of imported goods. <br /> * Ordering packaging and materials. <br /> * Waste management compliance documentation if required. <br /> * Setting up & Maintaining Barcodes. <br /> * All other functions deemed necessary for the efficient running of the department. <br /> * To demonstrate excellent customer service at all times. <br /> * To communicate effectively with all members of the team. <br /> * To ensure all company Health & Safety procedures are followed, and that all possible steps are taken to prevent accidents and minimise hazards. <br /> * To be fully aware of Fire and Emergency Evacuation procedures and Health & Safety responsibilities and requirements. <br /> <br /> Essential Criteria: <br /> * Previous experience in a Purchasing Co-ordinator role <br /> * 'A' Levels qualifications (degree level preferred) or equivalent. <br /> * An advanced recent level of competency in Excel, Word and Outlook. <br /> * Excellent communication and organisational skills <br /> * Commercial awareness and a systematic approach. <br /> <br /> <br /> If you meet all of the essential criteria please submit your CV to the link provided. For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335]]> http://www.toplanguagejobs.co.uk/job/1959591/Purchasing-Coordinator Salary: £15500 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have a vacancy for a French speaker in Belfast, Northern Ireland.<br /> <br /> Role: In this role he/she will be required to provide a clean and active environment for all users of the forum. You will also communicate with customers through online community and provide technical support to them. The successful candidate will have responsibility for assessing any posts or threads in answers forums. If some issues cannot be addressed you will liaise with the senior engineers to resolve the query within the agreed SLA service levels. Finally he/she will manage each problem that arises until it is resolved and improve work practises to the best of their ability to achieve the best results.<br /> <br /> Skills: The skills needed for this role are as follows:<br /> - Must possess fluent French and English<br /> - He/she will must have 6 months previous experience in a customer service environment<br /> - Successful candidates will be highly technical with a extensive knowledge of software products<br /> - The ideal candidate will have strong planning & organizing and communication<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £13500 + relocation and accomodation allowance. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Ireland: +353 0 1 6854448<br /> UK: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1893132/French-helpdesk-support-representative-in-Belfast Salary: £15500 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have a vacancy for a German speaker in Belfast, Northern Ireland.<br /> <br /> Role: In this role he/she will be required to provide a clean and active environment for all users of the forum. You will also communicate with customers through online community and provide technical support to them. The successful candidate will have responsibility for assessing any posts or threads in answers forums. If some issues cannot be addressed you will liaise with the senior engineers to resolve the query within the agreed SLA service levels. Finally he/she will manage each problem that arises until it is resolved and improve work practises to the best of their ability to achieve the best results.<br /> <br /> Skills: The skills needed for this role are as follows:<br /> - Must possess fluent German and English<br /> - He/she will must have 6 months previous experience in a customer service environment<br /> - Successful candidates will be highly technical with a extensive knowledge of software products<br /> - The ideal candidate will have strong planning & organizing and communication<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £13500 + relocation and accomodation allowance. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Ireland: +353 0 1 6854448<br /> UK: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1893122/German-helpdesk-support-representative-in-Belfast Salary: £9.34 per hour
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 11th May 2012

P/T (8.30 am - 1.30 pm Mon - Fri ) Sales Coordinator required for 6 month contract for leading manufacturing company based in Dunmurry. <br /> <br /> <br /> <br /> Duties will include: <br /> * Preparation of quotations <br /> * Dialing with customer queries in a professional manner & processing orders <br /> * Liasing with other departmental managers <br /> * Creating sales statisics <br /> * All associated administrative duties <br /> <br /> <br /> <br /> <br /> Essential criteria: <br /> * Must have at least 2 - 3 years Sales Coordinator experience <br /> * Excellent telephone manner <br /> <br /> <br /> <br /> <br /> Salary £9.34 per hr <br /> <br /> Applicants who meet the criteria should email CVs too tlyttle@graftonrecruitment.com <br /> <br /> CLOSING DATE MONDAY 14TH MAY @ 5.00 PM]]> http://www.toplanguagejobs.co.uk/job/1957631/P-T-Sales-Coordinator Salary: £6.67 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 11th May 2012

We are currently seeking to recruit a number of French speakers to join a leading international employer at their Belfast facility (not a call centre) on long term contracts. <br /> <br /> These roles support the companys French facilities and suppliers in the resolution of payment queries and supply issues. You will be responsible for taking owenership of queries / issues, liaising with colleagues in France as well as their suppliers and internal departments in both english and french to resolve. <br /> <br /> Applicants must speak fluent French with good communication and IT skills. <br /> <br /> The roles will commence asap on ongoing contracts, working days only (Monday - Friday 8am - 4pm or 9am - 5pm) and will pay £6.67/HR.]]> http://www.toplanguagejobs.co.uk/job/1956881/French-Speakers-not-call-centre Salary: £13500 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have a vacancy for a German speaker in Belfast, Northern Ireland.<br /> <br /> Role: In this role he/she will be required to provide a clean and active environment for all users of the forum. You will also communicate with customers through online community and provide technical support to them. The successful candidate will have responsibility for assessing any posts or threads in answers forums. If some issues cannot be addressed you will liaise with the senior engineers to resolve the query within the agreed SLA service levels. Finally he/she will manage each problem that arises until it is resolved and improve work practises to the best of their ability to achieve the best results.<br /> <br /> Skills: The skills needed for this role are as follows:<br /> - Must possess fluent German and English<br /> - He/she will must have 6 months previous experience in a customer service environment<br /> - Successful candidates will be highly technical with a extensive knowledge of software products<br /> - The ideal candidate will have strong planning & organizing and communication<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £13500 + relocation and accomodation allowance. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Ireland: +353 0 1 6854448<br /> UK: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1893052/German-technical-support-representative-in-Belfast Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 11th May 2012

We are currently seeking to recruit French Customer Support (not a call centre) to join a leading employer at their Belfast facility on long term contract basis. <br /> <br /> Applicants must be fluent in French with strong English, good IT and communication skills, ideally with previous work experience in a business or support environment. <br /> <br /> Working as part of a team, on a shift basis, you will be supporting internal colleagues, attempting to resolve information queries and issues and administration of activites. <br /> <br /> In return you can expect an excllent rate of pay, shift premiums and exciting career development opportunities.]]> http://www.toplanguagejobs.co.uk/job/1956441/French-Support-not-call-centre Salary: £10 - £21000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 11th May 2012

We are currently seeking to recruit French Technical Support Analysts to join a leading employer at their Belfast facility to support internal users in both French & English. <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications <br /> * Remote support of production applications <br /> * Remote support of IT infrastructure including networks, active directory and Unix <br /> * Incident management of high impact IT Issues impacting production <br /> * Any other tasks required as directed by line management <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential: <br /> <br /> We are looking for candidatea who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment. <br /> <br /> In return you can expect an excellent hourly rate of pay, generous shift allowances plus exciting career development opportunities within a leading employer.]]> http://www.toplanguagejobs.co.uk/job/1956431/French-Technical-Support Salary: £14500 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Norwegian
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have availability for a Norwegian Customer Care Agent in their Belfast headquarters.<br /> <br /> Role: As Customer Service Representative you are responsible for the following; He/She will work on client projects executing and revising their plans, supporting clients via email and telephone on general and technical queries, developing and maintaining strong relationships with clients and trying to extend or renew contracts where possible. He/She must abide by company protocol dealing with payment services and ensure the best customer service at all times. The successful candidate will also ensure that all services are maintained through adherence to agreed processes and service level agreements. The ideal candidate will drive innovation and ensure company procedures systems and data are up to date.<br /> <br /> Skills: The skills required for this role are as follows;<br /> - Must be Norwegian and possess fluent English.<br /> - He/She will have 1+ years experience in a Customer Service position<br /> - Educated to Degree level is desired but not essential <br /> - It is essential the successful candidate has excellent computers skills<br /> - It is also important to have a high degree of flexibility to work outside core working hours.<br /> <br /> Gain: Our client is offering a very enticing salary of £14.5 k per annum. If you feel this is the role for you please contact our team and they would be delighted to consider you for this role.<br /> BeesWax Europe<br /> <br /> Ireland +353 1 685 4448<br /> UK +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1893022/Norwegian-speaking-Customer-Care-Agent-in-Belfast Salary: £12000 - £12600 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 14th May 2012

We are seeking to recruit a number of French speakers to act as Business Support Analysts on ongoing temporary contracts in Belfast. <br /> <br /> Working Monday - Friday day shift only you will be providing internal and external support to teams and suppliers on business issues. <br /> <br /> Applicants must be fluent in French with strong English and excellent customer service skills.]]> http://www.toplanguagejobs.co.uk/job/1960441/French-Business-Support Salary: £6.77 - £7.17 per hour + canteen
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 11th May 2012

We are currently seeking to recruit French Speakers to join a Belfast based employer on an ongoing temporary basis - Not call centre. <br /> <br /> Working as part of a busy team you will be providing business administrative support to colleagues in French and English. <br /> <br /> Applicants must be fluent in French with strong English, IT and communication skills. <br /> <br /> In return you will receive a competitive hourly rate of pay, holiday plus exciting career development opportunities.]]> http://www.toplanguagejobs.co.uk/job/1956421/French-Speakers-Not-call-centre Salary: £6.67 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 11th May 2012

We are currently seeking to recruit for French Customer Support Administrators to join a leading employer based in Belfast on an ongoing contract basis, please note this is not a call centre role. <br /> <br /> You will be responsible for providing support to internal departments and external suppleirs in French as well as all associated administration. <br /> <br /> Applicants must be fluent in French with good English, IT and communication skills.]]> http://www.toplanguagejobs.co.uk/job/1956411/French-Customer-Support Salary: £14500 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Danish
Posted: 23rd May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have availability for a Danish Customer Care Agent in their Belfast headquarters.<br /> <br /> Role: As Customer Service Representative you are responsible for the following; He/She will work on client projects executing and revising their plans, supporting clients via email and telephone on general and technical queries, developing and maintaining strong relationships with clients and trying to extend or renew contracts where possible. He/She must abide by company protocol dealing with payment services and ensure the best customer service at all times. The successful candidate will also ensure that all services are maintained through adherence to agreed processes and service level agreements. The ideal candidate will drive innovation and ensure company procedures systems and data are up to date.<br /> <br /> Skills: The skills required for this role are as follows;<br /> - Must be Danish and possess fluent English.<br /> - He/She will have 1+ years experience in a Customer Service position<br /> - Educated to Degree level is desired but not essential <br /> - It is essential the successful candidate has excellent computers skills<br /> - It is also important to have a high degree of flexibility to work outside core working hours.<br /> <br /> Gain: Our client is offering a very enticing salary of £14.5 k per annum. If you feel this is the role for you please contact our team and they would be delighted to consider you for this role.<br /> BeesWax Europe<br /> <br /> Ireland +353 1 685 4448<br /> UK +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1892962/Danish-speaking-Customer-Care-Agent-in-Belfast Salary: £12000 - £12600 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 11th May 2012

We are seeking to recruit a number of French speakers to act as Business Support Analysts on ongoing temporary contracts in Belfast. <br /> <br /> Working Monday - Friday day shift only you will be providing internal and external support to teams and suppliers on business issues. <br /> <br /> Applicants must be fluent in French with strong English and excellent customer service skills.]]> http://www.toplanguagejobs.co.uk/job/1956401/French-Business-Support Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 11th May 2012

We are currently seeking to recruit for French Speakers to join a business service support function within a large Belfast based employer on long term contracts (day shift only, not a call centre). <br /> <br /> Working as part of a busy team you will be responsible for liaising with suppliers and co-workers to resolve supply issues predominatley in French. <br /> <br /> Applicants will speak fluent French with strong English and be able to demonstrate a positive service / support attitude and IT literacy.]]> http://www.toplanguagejobs.co.uk/job/1956391/French-Speakers-Not-call-centre Salary: £14000 to £18000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Portuguese
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have vacancy`s for Portuguese Telesales Representative in Belfast UK.<br /> <br /> Role: New positions exist for Portuguese Telesales professionals to join their team. The role involves making calls to contacts from the company database and providing them with advice regarding the company`s products and services with the aim of selling software. He/she is also responsible for lead generation and qualifying leads for software products and identifying prospects needs. This is a role that will require a blend of sales and customer service skills, product knowledge, business acumen and a professional service mentality. In your position as Telesales Executive you must also analyze market trends, opportunities and competition to support sales pitch delivery. Finally you are required to continue developing and keep pace with product modifications, industry changes and sales knowledge.<br /> <br /> Skills: The skills required for the role of Telesales Representative are as follows:<br /> - He/She must have min 2 years inside sales experience preferably in inside sales/call centre environment<br /> - You must also possess fluent Portuguese with English additional European languages are advantageous<br /> - You must be able to demonstrate sales acumen and interest as well as an interest in working to targets. <br /> - He/she must be an excellent communicator with strong objection handling and closing skills<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £14 k per annum + 4k OTE. The company also pays for flights and provides a relocation package of €200 for the first week. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Dublin: +353 0 1 6854448<br /> London: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1892752/Portuguese-Telesales-Representative-in-Belfast Salary: £15000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Dutch
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. <br /> <br /> Role: In our client`s technical support team in Belfast, there are new positions available for Dutch speaking technical support. The technical support representative will work on specific customer projects delivering world class solutions and will be responsible for the following, <br /> - Providing technical support on the phone to external customers who speak Dutch and English. The questions vary considerably among end users, who use various lines of business, commercial and proprietary applications<br /> - Troubleshooting, diagnosing and correcting technical faults, using your technical and diplomatic skills, and guiding the caller through the necessary steps to restore functionality<br /> - Working with your colleagues to share information and to collaborate on problem<br /> - Maintaining in-depth abstract knowledge of the products, including, operating system levels, software application packages, hardware and equipment.<br /> - Having the ability to be confident, assertive and engaging when dealing with existing and potential customers.<br /> - Answering queries in an appropriate amount of time without compromising quality.<br /> - Managing each problem that arises until it is resolved and improving work exercises to the best of your ability to achieve the best results<br /> <br /> <br /> Skills: The ideal candidate must speak fluent Dutch and have advanced English. The candidate should have previous experience in a telephone technical support position in preferably an IT environment, giving support to end-users, experience in dealing with a novice or low-skilled customer base and be able to impart knowledge at various levels and he/she should be able to work on multiple, dissimilar activities simultaneously. The candidate should be personable, have excellent communicational skills (verbally and written) face to face or via phone and have strong trouble-shooting and problem solving skills. A passion for customer care would help in this role. Experience using databases and customer management systems is essential.<br /> <br /> Gains: If you are looking for a role where you can take advantage of excellent paid training, attractive salary along with benefits, work on exciting projects and be part of a large European technical team, this is the role for you. If you are interested, send a copy of your CV and contact details to find out more.<br /> <br /> <br /> BeesWax Europe<br /> Ireland: +353 1 231 3100<br /> UK: +44 20 3468 4181]]> http://www.toplanguagejobs.co.uk/job/1732171/Dutch-Technical-Support-Representative-Belfast Salary: £20000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 11th May 2012

Essential Responsibilities <br /> * Analyse MRP parameters to optimize inventory, lead times, batch sizes and kanban quantities <br /> * Maintain MRP to keep PO need dates aligned with Production Schedule dates <br /> * Manage inventory to eliminateand prevent excess and inactive materials <br /> * Assist Sourcing in overseeing contractual relationships with suppliers <br /> * Work closely with enginerring to develop sourcing stratgey for new and obsolete products <br /> * Prepare inventory forecasts <br /> * Negotiate and coordinate the returns of nonconforming material to the suppliers <br /> <br /> <br /> <br /> <br /> Qualifications/Requirements <br /> * Bachelor's degree in Business, Technical or Manufacturing discipline <br /> * Proficiency in ERP software (Oracle preferred) <br /> * Knowledge of production planning, MRP forecasting, kanban replenishment and LEAN <br /> <br /> <br /> <br /> <br /> Desired Characteristics <br /> * Demonstrated ability to drive results in a team environment <br /> * Professional written and verbal communication skills <br /> * Working knowledge of MS Office applications <br /> * Have gained experience acting as a 'Super-user' during the installation of a new ERP system <br /> * Have the ability to determine the root cause and resolve ERP 'fault conditions']]> http://www.toplanguagejobs.co.uk/job/1956301/Production-Materials-Planner Salary: £16000 per annum
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 11th May 2012

My Client is based in Dungannon and is a Precision Engineering Company. Due to expansion they have an immediate need for a full time permanent CNC Lathe Operator. <br /> <br /> Cnc experience is essential in an engineering manufacturing environment. <br /> <br /> Working on an evening shift 5pm to 2:30am <br /> <br /> It is essential that candidates have the relevant experience which must be demonstrated in detail on their cv. <br /> <br /> A CNC Lathe is controlled by a Computer Program <br /> <br /> Lathes are machines that cut raw material that is spinning rapidly in a jaw through the use of tool blocks, drills and boring bars to shape parts. <br /> <br /> The tool inserts travel down the outer dimension of the raw material to shape it, and drills and boring inserts make holes in the center of the material when needed.]]> http://www.toplanguagejobs.co.uk/job/1956271/CNC-Lathe-Operator Salary: £14000 to £18000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Italian
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have vacancy`s for Italian Telesales Representative in Belfast UK.<br /> <br /> Role: New positions exist for Italian Telesales professionals to join their team. The role involves making calls to contacts from the company database and providing them with advice regarding the company`s products and services with the aim of selling software. He/she is also responsible for lead generation and qualifying leads for software products and identifying prospects needs. This is a role that will require a blend of sales and customer service skills, product knowledge, business acumen and a professional service mentality. In your position as Telesales Executive you must also analyze market trends, opportunities and competition to support sales pitch delivery. Finally you are required to continue developing and keep pace with product modifications, industry changes and sales knowledge.<br /> <br /> Skills: The skills required for the role of Telesales Representative are as follows:<br /> - He/She must have min 2 years inside sales experience preferably in inside sales/call centre environment<br /> - You must also possess fluent Italian with English additional European languages are advantageous<br /> - You must be able to demonstrate sales acumen and interest as well as an interest in working to targets. <br /> - He/she must be an excellent communicator with strong objection handling and closing skills<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £14 k per annum + 4k OTE. The company also pays for flights and provides a relocation package of €200 for the first week. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Dublin: +353 0 1 6854448<br /> London: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1892732/Italian-Telesales-Representative-in-Belfast Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 11th May 2012

We are currently seeking to recruit a fluent French speaker to join a leading employer at their Belfast facility on an ongoing temporary contract basis as an Internal French Support Analyst. <br /> <br /> Applicants must be fluent in French and English with strong customer services skills and be able to work shift patterns.]]> http://www.toplanguagejobs.co.uk/job/1956201/French-Support-not-call-centre Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 11th May 2012

Quality Manager <br /> Based in Belfast <br /> Salary £Excellent including benefits, and career development <br /> Permanent Job Opportunity <br /> <br /> Our client is a leading global manufacturing organisation with facilities based in Belfast. Their products are using cutting edge technology in order to serve the power and utilities industries. At present we are seeking to recruit an experienced quality manager who's primary role will be to provide leadership, direction and hands on involvement regarding quality and continuous improvement in support of strategic and policy deployment objectives. The Quality Manager is responsible for driving the quality Implementation Processes in the organisation. <br /> <br /> Duties: - <br /> * Implements and maintains the Quality Improvement process including establishing multiyear targets for achieving the company's strategic quality objectives <br /> * Drives the development of quality related policy deployment objectives <br /> * Provides input and recommendations for the identification and selection of improvement projects <br /> * Assists in the development of action plans in support of quality related policy deployment objectives and improvement projects <br /> * Co-ordinates and or facilitates improvement project teams <br /> * Assists purchasing in developing and maintaining supplier quality objectives <br /> * Develops and provides expert knowledge, training and consulting in quality improvement tools <br /> * Monitors and reports on quality metrics and progress toward quality goals including internal, incoming and external quality and complaint handling process <br /> * Recommends test and inspection equipment as required to achieve quality goals <br /> * Acts as a spokesperson for quality initiatives to generate understanding and support <br /> * Works with new product development teams on Design for Manufacturability aimed at improving product quality and reliability <br /> * Assists management and teams in selecting quality measures and setting up quality reporting systems <br /> * Assists in the analyzing and evaluation of resulting data for improvement opportunities <br /> * Conducts research on product defects and recommends modifications in products or quality standards where warranted <br /> * Visits customers and suppliers when necessary to confer on specific quality problems <br /> * Performs duties in accordance with establish quality standards <br /> * Performs such similar, comparable or related duties as may be required <br /> <br /> Qualifications:- <br /> * Bachelors or higher, preferably in Engineering <br /> * Demonstrated analytical / statistical problem solving skills <br /> * In depth knowledge of quality principles and technical tools (problem analysis, statistical tools, design of experiments, design for six sigma, control charts and other quality methodologies) <br /> * Has completed or is willing and able to complete Black Belt in quality related tool <br /> * Process improvement and knowledge of process control <br /> * Lean production flow knowledge <br /> * Genba orientation: Majority of time spent on the floor, using visual management, performing root cause / corrective actions at cells with associates <br /> * Results Orientation: Actions are taken to clearly deliver measurable results <br /> * Ability to lead cross functional teams <br /> and management levels <br /> * Enthusiastic, through and details, with the ability to lead and motivate others to high levels of performance]]> http://www.toplanguagejobs.co.uk/job/1956041/Quality-Manager Salary: £14000 to £18000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Spanish
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have vacancy`s for Spanish Telesales Representative in Belfast UK.<br /> <br /> Role: New positions exist for Spanish Telesales professionals to join their team. The role involves making calls to contacts from the company database and providing them with advice regarding the company`s products and services with the aim of selling software. He/she is also responsible for lead generation and qualifying leads for software products and identifying prospects needs. This is a role that will require a blend of sales and customer service skills, product knowledge, business acumen and a professional service mentality. In your position as Telesales Executive you must also analyze market trends, opportunities and competition to support sales pitch delivery. Finally you are required to continue developing and keep pace with product modifications, industry changes and sales knowledge.<br /> <br /> Skills: The skills required for the role of Telesales Representative are as follows:<br /> - He/She must have min 2 years inside sales experience preferably in inside sales/call centre environment<br /> - You must also possess fluent Spanish with English additional European languages are advantageous<br /> - You must be able to demonstrate sales acumen and interest as well as an interest in working to targets. <br /> - He/she must be an excellent communicator with strong objection handling and closing skills<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £14 k per annum + 4k OTE. The company also pays for flights and provides a relocation package of €200 for the first week. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Dublin: +353 0 1 6854448<br /> London: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1892722/Spanish-Telesales-Representative-in-Belfast Salary: £1 per hour + hourly rate will depend on experience
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 11th May 2012

Our client based in the Co Armagh area require a Health, Safety & Environmental Manager for a temporary contract. <br /> <br /> Main Duties & Responsibilites: <br /> * Ensure compliance with all current related legislation in order to minimise risk and reduce accidents. <br /> * Advise and assist management on health & safety and environmental issues within the workplace to ensure responsibilities are fulfilled. <br /> * Advise management on best practice in order to promote a culture of continuous improvement. <br /> * Undertake and chair Health & Safety & Environmental meetings to discuss and communicate progress toward objectives and targets. <br /> * Develop and maintain the Health & Safety administration system toward the achievement of ISO 18001. <br /> * Develop and maintain the Environmental Management System ensuring continued accreditation to ISO 14001. <br /> * Undertake internal and external audits and investigations to maintain compliance with all policy and procedures. <br /> * Promote and deliver learning and development opportunities to ensure all staff are competent and adequately trained. <br /> * Coordinate waste streaming activities aiming to make these an income source for the company. <br /> <br /> <br /> Essential Criteria: <br /> * Proven experience of Health, Safety & Environmental Management typically gained within a manufacturing environment <br /> * NEBOSH qualified <br /> * Strong understanding of NI/GB Health, Safety & Environmental legislation and best practice <br /> * Excellent verbal and written communication skills and computer literacy <br /> * Self motivated, assertive, team orientated <br /> <br /> <br /> Desirable Criteria: <br /> * Degree qualified in relevant discipline <br /> * Experience of working in a carpet/textile manufacturing environment <br /> * Experience of working with Integrated Management Systems e.g ISO 9001/ISO 14001/ISO 18001 etc <br /> * Experience of multi-site responsibility <br /> <br /> <br /> If you meet all of the above essential criteria please submit your CV to the link provided. <br /> <br /> For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1955021/Health-Safety-Environmental-Manager Salary: £14000 to £18000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: German
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have vacancy`s for German Telesales Representative in Belfast UK.<br /> <br /> Role: New positions exist for German Telesales professionals to join their team. The role involves making calls to contacts from the company database and providing them with advice regarding the company`s products and services with the aim of selling software. He/she is also responsible for lead generation and qualifying leads for software products and identifying prospects needs. This is a role that will require a blend of sales and customer service skills, product knowledge, business acumen and a professional service mentality. In your position as Telesales Executive you must also analyze market trends, opportunities and competition to support sales pitch delivery. Finally you are required to continue developing and keep pace with product modifications, industry changes and sales knowledge.<br /> <br /> Skills: The skills required for the role of Telesales Representative are as follows:<br /> - He/She must have min 2 years inside sales experience preferably in inside sales/call centre environment<br /> - You must also possess fluent German with English additional European languages are advantageous<br /> - You must be able to demonstrate sales acumen and interest as well as an interest in working to targets. <br /> - He/she must be an excellent communicator with strong objection handling and closing skills<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £14 k per annum + 4k OTE. The company also pays for flights and provides a relocation package of €200 for the first week. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Dublin: +353 0 1 6854448<br /> London: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1892692/German-Telesales-Representative-in-Belfast Salary: £14000 to £18000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have vacancy`s for French Telesales Representative in Belfast UK.<br /> <br /> Role: New positions exist for French Telesales professionals to join their team. The role involves making calls to contacts from the company database and providing them with advice regarding the company`s products and services with the aim of selling software. He/she is also responsible for lead generation and qualifying leads for software products and identifying prospects needs. This is a role that will require a blend of sales and customer service skills, product knowledge, business acumen and a professional service mentality. In your position as Telesales Executive you must also analyze market trends, opportunities and competition to support sales pitch delivery. Finally you are required to continue developing and keep pace with product modifications, industry changes and sales knowledge.<br /> <br /> Skills: The skills required for the role of Telesales Representative are as follows:<br /> - He/She must have min 2 years inside sales experience preferably in inside sales/call centre environment<br /> - You must also possess fluent French with English additional European languages are advantageous<br /> - You must be able to demonstrate sales acumen and interest as well as an interest in working to targets. <br /> - He/she must be an excellent communicator with strong objection handling and closing skills<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £14 k per annum + 4k OTE. The company also pays for flights and provides a relocation package of €200 for the first week. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Dublin: +353 0 1 6854448<br /> London: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1892652/French-Telesales-Representative-in-Belfast Salary: £13000 to £13500 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English, Danish
Posted: 23rd May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. <br /> <br /> Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the technical support or customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level multi-lingual professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service/ technical support career. <br /> <br /> Skills: Ideally you will be native-level fluent in Danish. A minimum of one year experience in a technical support, helpdesk role will be required. Candidates with a degree or certificate in computer studies and further training eg. MCSE, MCP etc. are preferred. Additional experience of working with customers via telephone or face-to-face is an advantage.<br /> <br /> Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team ensuring you a comfortable financial position and extend your experience, this is for you! We are interviewing for positions to start immediately, send a copy of your CV and contact details to find out more.<br /> <br /> BeesWax Europe +353 1 2313100 / +44 20 3468 4181]]> http://www.toplanguagejobs.co.uk/job/1550931/Danish-entry-level-technical-support-in-Belfast Salary: £15000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 23rd May 2012

Company: Our client is one of Europe`s best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. <br /> <br /> Role: In our client`s technical support team in Belfast, there are new positions available for Danish speaking technical support. The technical support representative will work on specific customer projects delivering world class solutions and will be responsible for the following, <br /> - Providing technical support on the phone to external customers who speak Danish and English. The questions vary considerably among end users, who use various lines of business, commercial and proprietary applications<br /> - Troubleshooting, diagnosing and correcting technical faults, using your technical and diplomatic skills, and guiding the caller through the necessary steps to restore functionality<br /> - Working with your colleagues to share information and to collaborate on problem<br /> - Maintaining in-depth abstract knowledge of the products, including, operating system levels, software application packages, hardware and equipment.<br /> - Having the ability to be confident, assertive and engaging when dealing with existing and potential customers.<br /> - Answering queries in an appropriate amount of time without compromising quality.<br /> - Managing each problem that arises until it is resolved and improving work exercises to the best of your ability to achieve the best results<br /> <br /> Skills: The ideal candidate must speak fluent Danish and have advanced English. The candidate should have previous experience in a telephone technical support position in preferably an IT environment, giving support to end-users, experience in dealing with a novice or low-skilled customer base and be able to impart knowledge at various levels and he/she should be able to work on multiple, dissimilar activities simultaneously. The candidate should be personable, have excellent communicational skills (verbally and written) face to face or via phone and have strong trouble-shooting and problem solving skills. A passion for customer care would help in this role. Experience using databases and customer management systems is essential.<br /> <br /> Gains: If you are looking for a role where you can take advantage of excellent paid training, attractive salary along with benefits, work on exciting projects and be part of a large European technical team, this is the role for you! The position will for 6 months. If you are interested, send a copy of your CV and contact details to find out more.<br /> <br /> <br /> BeesWax Europe<br /> Ireland: +353 1 231 3100<br /> UK: +44 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1470261/Danish-Technical-Support-Representative-in-Belfast Salary: Excellent + Benefits
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 8th May 2012

RECRUITMENT SPECIALIST - Scientific (Belfast) <br /> <br /> Blueprint Specialist Appointments is a leading Specialist Recruitment firm with a recognised brand throughout the island of Ireland. Our core markets include Engineering, I.T & Telecoms, Food & Science, and most recently International Selection. <br /> <br /> We form part of the larger Grafton Employment Group, boasting a developed portfolio of both specialist and generalist recruitment brands, and a network of 72 offices in 16 countries. <br /> <br /> <br /> THE OPPORTUNITY: <br /> <br /> We continue to experience an increased demand for our services and growth in our core markets, and as a result are seeking experienced Recruitment Specialist's to play an integral part in driving our business forward in both existing and new markets. <br /> <br /> You will be an established commercial recruiter, able to operate a 360 degree business development recruitment cycle, interviewing, selection and delivery. Successful applicants will demonstrate clear billing success, with the ability to build relationships and influence at all levels. <br /> <br /> Our salaries and OTE packages are extremely competitive and entry point will reflect level of expertise and experience. <br /> <br /> Whilst applicants from technical related recruitment backgrounds are preferred, serious consideration will be given to those from all commercial recruitment disciplines. <br /> <br /> For further information on this opportunity please contact Kirsty Dillon on 02890 323333 or if you wish to initially send your CV for consideration please forward via the online link]]> http://www.toplanguagejobs.co.uk/job/1946901/Recruitment-Specialist-Scientific Salary: £7.21 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 8th May 2012

We are currently seeking to recruit a Legal Administrator to join a Belfast based employer on an ongoing contract basis paying £7.21/HR. <br /> <br /> Applicants must have previous legal administration experience plus strong IT skills, duties will include; <br /> <br /> liaise with solicitors and leaseholders to ensure that legal costs are submitted within set time-scales and are paid according to set procedures <br /> word process reports, tables, statistical returns, letters, memoranda, agendas, etc. <br /> input and extract information using the Association's computer system. <br /> prepare, maintain and update administrative records as and when required. <br /> provide and maintain an effective customer service to both internal and external customers <br /> <br /> All associated administration]]> http://www.toplanguagejobs.co.uk/job/1946701/Legal-Administrator Salary: £7.02 - £8 per annum + Onsite Parking - Global Company
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 8th May 2012

Job Title: <br /> Change Control Analyst<br /> <br /> <br /> <br /> <br /> Department: <br /> <br /> Manufacturing Engineering <br /> <br /> <br /> Location: <br /> <br /> Craigavon<br /> <br /> <br /> <br /> <br /> Vacancy: <br /> <br /> A vacancy has arisen within our Projects Department, for a Change Control Analyst, reporting to the Project Superintendent. <br /> <br /> This position is temporary to cover maternity leave- approx 12months. <br /> <br /> <br /> Key Accountabilities: <br /> <br /> The main responsibility of this predominantly administrative role is to co-ordinate and help to implement changes to our products via the following: <br /> <br /> <br /> * Processing Engineering Change Notices - Flowbase Bill of Material changes from receipt through to implementation <br /> * Assuring data integrity in all Bills of Material in both AS400 & Flowbase databases <br /> * Co-ordinate change with all relevant departments within and outside the Craigavon plant <br /> * Correct Bills of Material in line with our parent company's requirements <br /> * Cross training within team <br /> <br /> <br /> Recommend internal improvements to enhance team and individual's performance <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Criteria <br /> <br /> Applicants must meet the following criteria: <br /> * 5 GCSE's (or equivalent) and experience working with Bill Off Materials <br /> * Previous experience of a materials management system such as PRMS <br /> * Fully PC Literate (including MS Office) <br /> * Good communication skills - written & oral <br /> <br /> <br /> In addition, the following criteria is desirable: <br /> * 'A' Level standard of education or equivalent <br /> * Previous experience of working with and processing of ECN's <br /> * Product knowledge <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> *]]> http://www.toplanguagejobs.co.uk/job/1946621/Change-Control-Analyst Salary: £14000 to £18000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Norwegian
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have vacancy`s for Norwegian Telesales Representative in Belfast UK.<br /> <br /> Role: New positions exist for Norwegian Telesales professionals to join their team. The role involves making calls to contacts from the company database and providing them with advice regarding the company`s products and services with the aim of selling software. He/she is also responsible for lead generation and qualifying leads for software products and identifying prospects needs. This is a role that will require a blend of sales and customer service skills, product knowledge, business acumen and a professional service mentality. In your position as Telesales Executive you must also analyze market trends, opportunities and competition to support sales pitch delivery. Finally you are required to continue developing and keep pace with product modifications, industry changes and sales knowledge.<br /> <br /> Skills: The skills required for the role of Telesales Representative are as follows:<br /> - He/She must have min 2 years inside sales experience preferably in inside sales/call centre environment<br /> - You must also possess fluent Norwegian with English additional European languages are advantageous<br /> - You must be able to demonstrate sales acumen and interest as well as an interest in working to targets. <br /> - He/she must be an excellent communicator with strong objection handling and closing skills<br /> <br /> Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £14 k per annum + 4k OTE. The company also pays for flights and provides a relocation package of €200 for the first week. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeesWax Europe<br /> Belfast: +44 2890 994184<br /> Dublin: +353 0 1 6854448<br /> London: +44 0 20 7136 3000]]> http://www.toplanguagejobs.co.uk/job/1892622/Norwegian-Telesales-Representative-in-Belfast Salary: £12.00 - £13.00 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 8th May 2012

We are currently seeking to recruit a Project Engineer to join a leading County Antrim based Engineering firm on an ongoing contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects. <br /> * Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> <br /> <br /> The successful candidate will have a degree in an engineering discipline together with specific experience in Project Management. An HNC/HND in an engineering discipline along with a greater level of experience maybe considered. <br /> <br /> A sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics.]]> http://www.toplanguagejobs.co.uk/job/1946471/Project-Engineer Salary: £6.67 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 8th May 2012

We are currently seeking to recruit a French speaker to assume the position of French Client Support on an ongoing temporary contract with a leading employer at their Belfast facility (not a call centre). <br /> <br /> Working as part of a busy team you will be responsible for providing business support to colleagues and suppliers at their French based facilities. This will include problem solving, inter-department liaison and administrative activies. Communication in this role will be in both French and English and fluency in both is required. <br /> <br /> Applicants will also be able to demosntrate strong customer / client support experience, a high level of IT literacy as well as excellent communication skills. <br /> <br /> This role operates on an 8am - 4pm or 9am - 5pm Monday to Friday shift and will pay £6.67/HR. <br /> <br /> If interested please submit a CV or call Paul on 028 9032 3333.]]> http://www.toplanguagejobs.co.uk/job/1946461/French-Client-Support-not-call-centre Salary: £24000 - £27000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 8th May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading Engineering firm in Larne on an ongoing temporary contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects <br /> * Responsible for the Health & Safety of visiting customers <br /> <br /> <br /> <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> * Working experience of a production environment <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1946451/Project-Engineer Salary: £25000 - £26000 per annum + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 8th May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading manufacturer based in Larne on an on-going temporary basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities:<br /> <br /> · Project design initiation <br /> · Management of multiple projects from order entry to despatch/onsite commissioning <br /> · Liaison with both internal & external customers to expedite components. <br /> · Client liaison, both in the UK and overseas <br /> · Supervision of site installation<br /> · Oversee financial aspect of projects.<br /> · Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will have a degree in an engineering discipline together with 3 years relevant experience in Project Management. <br /> <br /> OR <br /> <br /> An HND/HNC in an engineering discipline along with 5 years relevant experience in Project Management. <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> · Working experience of a production environment. <br /> · A working knowledge of Microsoft Office <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1946441/Project-Engineer Salary: Negotiable
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 8th May 2012

We are currently seeking to recruit a number of Design Engineers with experience of Inventor to join a specialist design and manufacturer at their County Tyrone facility. <br /> <br /> We are recruiting from graduate level to senior Design Engineer level however all applicants must have demonstrate experience in the use Autodesk Inventor. <br /> <br /> Working in an established specialist design and manufacturer who are in the early stages of significant growth you will be tasked with the design and development of new products to meet customer specifications as well as redevelopment of existing product lines. <br /> <br /> Applicants will ideally possess a 3rd level qualification in a relevant engineering discipline however all must demonstrate Invetor experience. <br /> <br /> Excellent package available.]]> http://www.toplanguagejobs.co.uk/job/1946431/Design-Engineers-Inventor-All-Levels Salary: £30000 - £35000 per annum + depending on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 8th May 2012

Our client a long standing engineering company based near Cookstown require a Production Manager looking for a challenge and who isn't afraid to get their hands dirty. <br /> <br /> Reporting to the Director you will be responsible for the day to day operations and running of the production team, ensuring efficient and effective use of all resources, achieving customer requirements in both quality and delivery and implementing systems and procedures to ensuring smooth running of working environment. <br /> <br /> DUTIES <br /> * Maintain an effective and efficient Production Capability <br /> * Organize work schedules, setting expectations and priorities in line with customer requirements and working towards tight deadlines <br /> * Be able to put systems and procedures in place to ensure smooth running of workshop <br /> * Maintain and develop comprehensive facility maintenance (buildings / machines / equipment) <br /> * Introduce a level of Lean Manufacturing <br /> * Manage all team members' development through co-ordination of training activities and skills programs (including apprenticeship) <br /> * Maintain Health and Safety standards within the Production team promoting a safe working environment <br /> * Develop, promote and lead continuous improvement activities <br /> * Report on key process indicators and meet the team performance targets <br /> <br /> <br /> The Person: <br /> * Ideally have a 3rd level qualification <br /> * Minimum of 5 years recent management experience within a manufacturing environment <br /> * Previous Production Planning experience is essential <br /> * Must be able to demonstrate previous experience of implementing new systems and procedures <br /> * Meeting tight deadlines and working in a challenging environment <br /> * Demonstrate ability to provide clear leadership within previous roles <br /> * Ability to problem solve, identifying potential issues within the Production Team and manage & reduce risk <br /> * Ability to identify and remove waste for manufacturing activity <br /> * Proficient in MS Office applications <br /> * Be able to work effectively as part of a team and possess good attention to detail <br /> <br /> <br /> If you meet all of the abovr criteria please submit your CV to the link provided. <br /> <br /> Should you require any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1946391/Production-Manager Salary: Negotiable
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 8th May 2012

We are currently seeking to recruit a number of Design Engineers with experience of Inventor to join a specialist design and manufacturer at their County Tyrone facility. <br /> <br /> We are recruiting from graduate level to senior Design Engineer level however all applicants must have demonstrate experience in the use Autodesk Inventor. <br /> <br /> Working in an established specialist design and manufacturer who are in the early stages of significant growth you will be tasked with the design and development of new products to meet customer specifications as well as redevelopment of existing product lines. <br /> <br /> Applicants will ideally possess a 3rd level qualification in a relevant engineering discipline however all must demonstrate Invetor experience. <br /> <br /> Excellent package available.]]> http://www.toplanguagejobs.co.uk/job/1944831/Design-Engineers-Inventor-All-Levels Salary: €24000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English, Dutch
Posted: 23rd May 2012

Company: Our client is a leading provider of online marketing and advertising who have in the region of 100 employees helping support partners all around the world. They currently are seeking to recruit a Dutch speaking Customer Service agent in their Munich Germany headquarters.<br /> <br /> Role: As Customer Service Representative you are responsible for the following; working on client projects executing and revising their plans, supporting clients via email and telephone on general and technical queries, developing and maintaining strong relationships with clients and trying to extend or renew contracts where possible. In addition you will be required to troubleshoot simple technical issues through a solutions orientated approach.<br /> <br /> Skills: The successful candidate should have a degree along with 1+ years experience in Retail, Technical Support, Help Desk Support or Customer Service. It is essential the successful candidate has excellent computers skills. It is also important to have a high degree of flexibility to work outside core working hours and overtime as required. Finally the ideal candidate must be Dutch and English to be considered for this role.<br /> <br /> Gains: Our client are offering the successful candidate an opportunity of a life time. They are offering a very attractive salary of €24000 per annum. If you feel this roles for you please do not hesitate to contact our team.<br /> <br /> Beeswax Europe<br /> Ireland +353 1 231 3100 +353 1 685 4448<br /> Germany +49 69 5007 1333 +49 30567 96508]]> http://www.toplanguagejobs.co.uk/job/1861652/Dutch-Customer-Service-in-Munich-Germany-%C2%8024K Salary: €24000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English, Danish
Posted: 23rd May 2012

Company: Our client is a leading provider of online marketing and advertising who have in the region of 100 employees helping support partners all around the world. They currently are seeking to recruit a Danish speaking Customer Service agent in their Munich Germany headquarters.<br /> <br /> Role: As Customer Service Representative you are responsible for the following; working on client projects executing and revising their plans, supporting clients via email and telephone on general and technical queries, developing and maintaining strong relationships with clients and trying to extend or renew contracts where possible. In addition you will be required to troubleshoot simple technical issues through a solutions orientated approach.<br /> <br /> Skills: The successful candidate should have a degree along with 1+ years experience in Retail, Technical Support, Help Desk Support or Customer Service. It is essential the successful candidate has excellent computers skills. It is also important to have a high degree of flexibility to work outside core working hours and overtime as required. Finally the ideal candidate must be Danish and English to be considered for this role.<br /> <br /> Gains: Our client are offering the successful candidate an opportunity of a life time. They are offering a very attractive salary of €24000 per annum. If you feel this roles for you please do not hesitate to contact our team.<br /> <br /> Beeswax Europe<br /> Ireland +353 1 231 3100 / +353 1 685 4448<br /> Germany +49 69 5007 1333 / +49 30567 96508]]> http://www.toplanguagejobs.co.uk/job/1859922/Danish-Customer-Service-in-Munich-Germany-Euro24K Salary: £15000 to £15400 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Dutch, Flemish
Posted: 8th May 2012

Company: This company have developed a suite of products that has allowed their business customers to revolutionize their internet applications. They are responsible for developing and managing some of the most sophisticated online applications in use by corporations today. With revenues of $25bn+ and customers in over 100 Countries they are regarded as the leader in their field.<br /> <br /> Role: A position has arisen for a Dutch or Flemish customer service and technical support agent. You will be responsible for taking calls from existing Dutch and Flemish business customers on a range of issues both product and technical related. These corporate customers will be demanding and it will require you to understand the products, services, offerings and website support portal ``inside out``. The customers will be a mix of direct and partner with an array of queries that will keep you constantly learning.<br /> <br /> Skills: The ideal candidate will speak either Flemish or Dutch and have experience in customer service, helpdesk, technical support or similar. Candidates with MCP, MCSE, A+ or similar IT qualifications are welcome. <br /> <br /> Gain: If you are interested in a varied IT support and customer service role where you can manage a customer base and work with business customers call or email us to find out more!<br /> <br /> BeesWax Europe DX1790<br /> Ireland +353 16854448<br /> UK +44 20 3468 4181<br /> Netherlands +31 20808 3008]]> http://www.toplanguagejobs.co.uk/job/1024131/Dutch-technical-customer-support-in-Belfast Salary: £13325 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Dutch, Norwegian
Posted: 17th May 2012

Company: This company have developed a suite of products that has allowed their business customers to revolutionize their internet applications. They are responsible for developing and managing some of the most sophisticated online applications in use by corporations today. With revenues of $25bn+ and customers in over 100 Countries they are regarded as the leader in their field.<br /> <br /> Role: A position has arisen for a Dutch customer service and technical support agent. You will be responsible for taking calls from existing business customers on a range of issues both product and technical related. These corporate customers will be demanding and it will require you to understand the products, services, offerings and website support portal ``inside out``. The customers will be a mix of direct and partner with an array of queries that will keep you constantly learning.<br /> <br /> Skills: The ideal candidate will speak fluent Dutch and have experience in customer service, helpdesk, technical support or similar. Candidates with MCP, MCSE, A+ or similar IT qualifications are welcome. <br /> <br /> Gain: If you are interested in a varied IT support and customer service role where you can manage a customer base and work with business customers call or email us to find out more!<br /> <br /> BeesWax Europe<br /> France +33 182 882 640<br /> UK + 44 20 7136 3000<br /> Ireland +353 1 685 4448<br /> Netherlands +31 20 808 3008]]> http://www.toplanguagejobs.co.uk/job/1641472/Dutch-speaking-Helpdesk-in-Belfast Salary: £10.28 per hour + shift pay,
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 23rd May 2012

We are currently seeking to recruit a French speaking Technical Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.<br /> <br /> <br /> <br /> Desirable <br /> <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1978481/French-Technical-Support-10.28-hr Salary: £24000 - £27000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading Engineering firm in Larne on an ongoing temporary contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects <br /> * Responsible for the Health & Safety of visiting customers <br /> <br /> <br /> <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> * Working experience of a production environment <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1934581/Project-Engineer Salary: £12.00 - £13.00 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join a leading County Antrim based Engineering firm on an ongoing contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects. <br /> * Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> <br /> <br /> The successful candidate will have a degree in an engineering discipline together with specific experience in Project Management. An HNC/HND in an engineering discipline along with a greater level of experience maybe considered. <br /> <br /> A sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics.]]> http://www.toplanguagejobs.co.uk/job/1934571/Project-Engineer Salary: £6.67 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 2nd May 2012

We are currently seeking to recruit a French speaker to assume the position of French Client Support on an ongoing temporary contract with a leading employer at their Belfast facility (not a call centre). <br /> <br /> Working as part of a busy team you will be responsible for providing business support to colleagues and suppliers at their French based facilities. This will include problem solving, inter-department liaison and administrative activies. Communication in this role will be in both French and English and fluency in both is required. <br /> <br /> Applicants will also be able to demosntrate strong customer / client support experience, a high level of IT literacy as well as excellent communication skills. <br /> <br /> This role operates on an 8am - 4pm or 9am - 5pm Monday to Friday shift and will pay £6.67/HR. <br /> <br /> If interested please submit a CV or call Paul on 028 9032 3333.]]> http://www.toplanguagejobs.co.uk/job/1934561/French-Client-Support-not-call-centre Salary: £12.00 - £16.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 23rd May 2012

We are currently seeking to recruit an IT Project Manager to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1978431/IT-Project-Manager Salary: £25000 - £26000 per annum + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 2nd May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading manufacturer based in Larne on an on-going temporary basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities:<br /> <br /> · Project design initiation <br /> · Management of multiple projects from order entry to despatch/onsite commissioning <br /> · Liaison with both internal & external customers to expedite components. <br /> · Client liaison, both in the UK and overseas <br /> · Supervision of site installation<br /> · Oversee financial aspect of projects.<br /> · Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will have a degree in an engineering discipline together with 3 years relevant experience in Project Management. <br /> <br /> OR <br /> <br /> An HND/HNC in an engineering discipline along with 5 years relevant experience in Project Management. <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> · Working experience of a production environment. <br /> · A working knowledge of Microsoft Office <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1934551/Project-Engineer Salary: £24500 - £28000 per annum + bonus, pension, share scheme
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 23rd May 2012

We are currently seeking to recruit a Mechanical Design Engineer to join a leading specialist manufacturer at their County Antrim facility. <br /> <br /> The main duties and responsibilities associated with this role are: <br /> * Accountable for contributing to the concept, development, and design of complex components, subsystems, or processes. <br /> * Perform complex analysis work, identifies design problems, and resolves problems. <br /> * The major focus of the job is on technical delivery. <br /> * Required to work more directly with different units, suppliers, customers, and/or other teams. <br /> * Requires the ability to communicate technical information in a concise and accurate manner. Decisions made may affect the project team and its delivery of the project. <br /> * Decisions may significantly impact on negotiations with suppliers, leveraging new technologies, warranty, costs, sales, and customer perception. <br /> * Key areas of responsibility encountered in this role may include any or all of the following: <br /> * Design and promote new components and sub processes <br /> * Perform needs analysis and initiate ideas <br /> * Evaluate new products or processes <br /> * Perform product maintenance <br /> * Keep up to date on new technologies or develop new technologies <br /> <br /> <br /> Applicants will possess a 3rd level qualification (HNC - Degree) in Mechanical Engineering or related discipline with at least 2 years previous relevant experience to include; <br /> * Previous experience of working in a design/development environment <br /> * Working knowledge of international drawing standards and practices <br /> * Experience of working with Pro-E or equivalent solid modelling package in a previous role <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> It is desirable to demonstrate any of the following skills / experience; <br /> * Experience of mechanical structure design and analysis <br /> * Experience of leading projects <br /> * Experience of SAP <br /> <br /> <br /> In return you can expect an excellent package including a generous basic salary, bonus, pension, share invest scheme, educational assistance, professional membership fees etc.]]> http://www.toplanguagejobs.co.uk/job/1978231/Mechanical-Design-Engineer Salary: £22999 - £23000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 23rd May 2012

Our client based in Cookstown require a Communications Officer for approximately 10-12 weeks starting Mid June 2012. <br /> <br /> Purpose & Objectives <br /> <br /> The main role of the post holder is to assist Programme Manager in the implementation of bric's Communication Strategy. <br /> <br /> Main Activities <br /> * Assisting the Programme Manager to implement & monitor bric's communication strategy through an effective action plan via the Communications Sub Committee. <br /> * Assist the Programme Manager to interface with the press and media as appropriate in relation to the bric programme. <br /> * Administer bric's web-based communication activities through the RDC website. <br /> * Manage the relationship with the media monitoring service. <br /> * Submission of communication monitoring returns to the Programme Manager. <br /> * Take responsibility and manage the Freedom of Information Act and the requirements it places on the bric programme. <br /> * Contributing to the continuous improvement of the bric programme through the identification and dissemination of best practice across each partner. <br /> * Participating in the implementation of all relevant policies eg, TSN, Equality, Quality etc. <br /> * Contributing to a positive working relationship across all partners implementing the bric programme. <br /> * Representing the programme as required. <br /> * Carrying out any other reasonable duties, which the Programme Manager may feel necessary to ensure the success of the bric project and the achievement of its aims and objectives. <br /> * To participate in bric's communications Committee to ensure effective linkages are in place between programme delivery and policy messages emanating from the bric programme. <br /> <br /> <br /> Essential Criteria: <br /> * Relevant degree/HND (or equivalent) eg in Community Relations or Community Development, Business Studies, Marketing, Communications. <br /> * <br /> <br /> 1 years relevant experience in 3 of the following:Project management, Demonstrated ability in the production of corporate publication and press releases and media handling, Demonstrated experience in planning, co-ordinating, organizing and managing events with the involvement of multiple partners and stakeholders, Strong organizational and time-management skills and the ability to work under tight deadlines and pressures, Knowledge of and experience with web-based communication applications <br /> * <br /> <br /> Knowledge of Community Relations issues <br /> * <br /> <br /> Ability to work on own initiative <br /> * <br /> <br /> Flexible Attitude <br /> * <br /> <br /> Highly motivated team member <br /> * <br /> <br /> Good oral communication skills <br /> * <br /> <br /> Good Written communication skills <br /> * <br /> <br /> ICT Literate (including Microsoft office) <br /> * <br /> <br /> Flexibility, including the ability to attend evening meetings and occasional weekend meetings. <br /> * <br /> <br /> Own transport is essential <br /> <br /> <br /> If you meet all of the above criteria and are available one day a week please submit your CV to the link provided. <br /> <br /> For any further information please contact Claire Cairns @ Grafton Recruitment on 02838 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1978151/Communications-Officer Salary: £15k basic, OTE £17,250 + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Norwegian
Posted: 23rd May 2012

The Position<br /> <br /> <br /> As a Norwegian speaking Technical Support Representative you will be a Brand Ambassador for a leading computer related company, supporting their customers in both Norwegian and English through troubleshooting with products including gaming & audio devices, web cameras, security systems etc. <br /> <br /> <br /> <br /> In a contact centre environment, you will use computer-based tools as well as your own problem-solving skills to identify, research, isolate, and resolve customer issues.<br /> <br /> <br /> <br /> You will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure every customer is highly satisfied.<br /> <br /> <br /> <br /> This position offers a comprehensive training program to ensure our successful candidate becomes a product specialist within their particular field and the successful candidate will need to pass a knowledge check at the end of the training period. Following training you will maintain a strong understanding of the product families, including software application packages, operating systems, hardware and other equipment.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Essential skills:<br /> <br /> • Fluency in written and spoken Norwegian and English<br /> <br /> • Excellent communication skills and telephone manner<br /> <br /> • Technical aptitude<br /> <br /> • Excellent Customer Service skills and previous experience in providing customer service or technical support<br /> <br /> <br /> <br /> We will highly value candidates who also have:<br /> <br /> - An IT related qualification<br /> <br /> - Experience in database / customer management systems including excellent attention to detail when inputting and collating information<br /> <br /> - Experience of working to high quality assurance standards within a target driven environment.<br /> <br /> <br /> <br /> <br /> <br /> Total Reward package includes:<br /> <br /> • Basic pay of £15000 (£7.20 per hour) plus opportunity to earn bonus of up to £190 per month depending on performance OTE £17,280 per year<br /> <br /> • Potential relocation package to assist you in moving to Belfast<br /> <br /> • Continuous paid training on the latest technology<br /> <br /> • Private Medical Insurance<br /> <br /> • Private Pension<br /> <br /> • 29 days holiday entitlement + extra entitlements<br /> <br /> • On site canteen<br /> <br /> • Life assurance<br /> <br /> <br /> ]]> http://www.toplanguagejobs.co.uk/job/1976581/Norwegian-Speaking-Customer-Service-IT Salary: £1 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 2nd May 2012

Our client a successful and well established company in the Dungannon area require an Assistant Accountant for a six month period. <br /> <br /> Duties & Responsibilites: <br /> * To gain a full understanding of Moy Park Ltd Poultry processing management accounting policy and procedures <br /> * Assisting the BS management accountant in the preparation of weekly and monthly management accounts. <br /> * Supporting BS Accountant on ad-hoc management accounting projects and financial information provision to operational management. <br /> * Reconciliation of balance sheet accounts: <br /> * Analyse and reconcile monthly <br /> * Assist in the preparation of weekly KPI information for review. <br /> * Ad-hoc management information upon request <br /> * Assist in the implementing continuous improvement to facilitate the improved efficiencies of the weekly / monthly management accounts. <br /> * Assist in streamlining of processes & analysing better ways of doing various activities. <br /> * Any other reasonable duties as may be required. <br /> * Assisting the BS management accountant in the preparation of weekly and monthly management accounts. <br /> * Support the maintenance of standard costing system within division. To include specification changes, new product set ups and month end procedures. <br /> * Supporting BS Management Accountant on costing projects and financial information provision. <br /> * Reconciliation of balance sheet accounts: <br /> * Analyse and reconcile monthly <br /> * Assist in the preparation of weekly & monthly KPI information for review. <br /> * Ad-hoc management information upon request <br /> * Assist in the implementing continuous improvement to facilitate the improved efficiencies of the weekly / monthly management accounts. <br /> * Assist in streamlining of processes & analysing better ways of doing various activities. <br /> * Any other reasonable duties as may be required. <br /> * To work in a manner that actively seeks to reduce any negative environmental impact in relation to the processes and procedures operating within their area and across the wider business e.g. reduction of waste, recycling etc. <br /> <br /> <br /> Essential Criteria: <br /> * Part qualified / QBE accountant / Formal accountancy qualification, IATI or other <br /> * Excellent numeracy and computer literacy skills (data input, Excel, Microsoft Word) <br /> * Experience of preparing weekly and monthly accounts. <br /> * Self motivated. <br /> <br /> <br /> Desirable Criteria: <br /> * Experience of using Protean / ERP System. <br /> * Accountancy experience in manufacturing environment <br /> * Costing experience. <br /> <br /> <br /> If you meet all of the essential criteria please submit your CV to the link provided. For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email.]]> http://www.toplanguagejobs.co.uk/job/1934451/Assistant-Accountant Salary: £6.41 - £7.02 per hour + Full Training Given
Location: United Kingdom, Northern Ireland, BT63 5RH
Languages: English
Posted: 2nd May 2012

Our Client a Global Manufacturing Company based in Carn Industrial Estate are looking for Mig Welders. <br /> <br /> <br /> <br /> You must have previous Mig Welding experience and or have Welding/Fabrication NVQ level 2 or equivalent qualification. <br /> <br /> <br /> <br /> You will be offered: <br /> <br /> <br /> <br /> <br /> * Full training and Induction <br /> <br /> <br /> <br /> <br /> * Free Protection Clothing and laundry facilities <br /> <br /> <br /> <br /> <br /> * Steel Toed Capped supplied <br /> <br /> <br /> <br /> <br /> * Free Parking <br /> <br /> <br /> <br /> <br /> * On Site Canteen <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Average working week is 37.50 hours plus overtime <br /> <br /> <br /> <br /> You will have to flexible to work shifts - ( shift allownance) <br /> <br /> <br /> <br /> Please send Cv and or for more information please call Charlene at Grafton Portadown.]]> http://www.toplanguagejobs.co.uk/job/1934091/Mig-Welders-x-10 Salary: £7 to £8 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 23rd May 2012

Company: This company have developed a suite of products that has allowed their business customers to revolutionize their internet applications. They are responsible for developing and managing some of the most sophisticated online applications in use by corporations today. With revenues of $25bn+ and customers in over 100 countries they are regarded as the leader in their field.<br /> <br /> They have a new project in their Belfast, Northern Ireland office to support their Danish IT customers. This project is to support Danish speaking customer`s gaming products and services.<br /> <br /> Role: In our client`s European team there is a new position as a gaming support agent. They are responsible for the following, providing excellent customer service and technical support by responding to inbound and outbound customer calls and queries, translating texts from English to Danish, satisfying the consumer`s needs within an appropriate time period, allocating a certain amount of time to each customer`s case, communicating excellently with co-workers and customers, having a good knowledge of the company`s processes, procedures, products and services. They should manage each problem that arises until it is resolved and improve work practises to the best of their ability to achieve the best results. Supporting IT products requires a technical mindset to understand the products, how they work, the environment they are in etc.<br /> <br /> Skills: The ideal candidate must speak fluent Danish and fluent English and have at least 6 months previous experience working in customer service. The candidate must be highly motivated, target orientated, have good interpersonal skills, be able to work well in a team and possess excellent communicational skills both (verbally and written) face to face or via phone. The candidate will need to have a passion for gaming along with very good IT skills including, excellent knowledge of the internet, internet applications, Microsoft windows, familiar with PC hardware, PC gaming and similar electronics.<br /> <br /> Gains: If you are interested in a varied IT support and customer service role where you can manage a customer base and use your Danish to work with customers call or email us to find out more.<br /> <br /> <br /> BeesWax Europe<br /> Ireland: +35312313100<br /> UK: +442034683000]]> http://www.toplanguagejobs.co.uk/job/1834362/Danish-speaking-Gaming-Support-Agent-in-Belfast Salary: £15000 to £15500 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Norwegian
Posted: 23rd May 2012

Company: Are you a gaming enthusiastic? We have a vacancy for one of the world`s leading online GAMING companies. They have positions for Norwegian gamers, games testers and community managers.<br /> <br /> Role: They are expanding their Nordic gaming team and are now hiring people with a passion for games. You will be responsible for managing a community of gamers in your chosen country (Denmark) where you will moderate the games, support customers on technical questions or queries and assist in troubleshooting and reporting bugs and fixes.<br /> <br /> Skills: The ideal candidates will speak Norwegian and be an avid gamer! Candidates that have experience playing MMORPG games or have worked in gaming in the past are welcome.<br /> <br /> Gain: If you are interested in pc games, MMORPG, game master and gaming roles in general where you can improve your technical skills and play games call or email us to find out more!<br /> <br /> BeesWax Europe<br /> France +33 182 882 640<br /> UK + 44 20 7136 3000<br /> Ireland +353 1 685 4448<br /> Netherlands +31 20 808 3008]]> http://www.toplanguagejobs.co.uk/job/1641252/Danish-technical-support-in-Belfast-North-Ireland Salary: £12.00 - £14.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 22nd May 2012

We are currently seeking to recruit an IT Project Coordinator to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1975551/IT-Project-Coordinator Salary: £24500 - £31000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 22nd May 2012

We are currently seeking to recruit an Intermediate Project Manager to join the Information Services department of a leading employer to play a key role in the management and delivery fo complex IT projects. <br /> <br /> This is a temporary assignment, expected to last 6-8 months. <br /> <br /> This position has the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. <br /> * Identify resources needed and assign individual responsibilities. <br /> * Manage day-to-day operational aspects of a project and scope. <br /> * Reviews deliverables prepared by team before passing to the customer. <br /> * Effectively applies PMO methodology and enforces project standards. <br /> * Prepares for engagement reviews and quality assurance procedures. <br /> * Minimizes company exposure and risk on project. <br /> * Ensures project documents are complete, current, and stored appropriately. <br /> * Tracks and reports team hours and expenses on a weekly basis. <br /> * Manages project budget. <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization. <br /> <br /> <br /> The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> The Project Manager would report directly to the on-site Senior IT Supervisor. <br /> <br /> A degree in an IT or Business related discipline with 3 years job related experience <br /> <br /> OR <br /> <br /> An HND/HNC or equivalent qualification with 5 years job related experience <br /> <br /> Job related experience must include experience and knowledge of project management to include processes and procedures <br /> <br /> Desirable <br /> <br /> Prince2 Practitioner or PMI certification]]> http://www.toplanguagejobs.co.uk/job/1975541/Intermediate-Project-Manager Salary: £12.00 - £16.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 22nd May 2012

We are currently seeking to recruit an IT Project Manager to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1975531/IT-Project-Manager Salary: £28000 - £31000 per annum + bonus pension share scheme
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 22nd May 2012

We are currently seeking to recruit a Project Manager to join the Global Purchasing function of a leading international employer at their Belfast facility. <br /> <br /> Duties within this role will include; <br /> <br /> <br /> * Primarily work on EDI enablement projects that will help transform procure to pay processes to Global best practice. These processes will eventually be run in an integrated ERP environment using SAP as the platform <br /> * The primary responsibility of the incumbent is to Identify, initiate, plan and lead / manage all aspects of identified / assigned process transformation projects, encompassing <br /> * Project team leadership, ensuring accountability for assigned actions, creation of plans workflows, presentations and information as required <br /> * Monitor process performance. Establish quality metrics <br /> * Manage Projects using Project Plan with deliverables and timelines reviewed at weekly project meetings. <br /> * Manage UAT project phases to ensure EDI implementation meets the needs of the business <br /> * Manage all issues to close and drive project execution phase to go live <br /> * Communicate with all business owners and support functions <br /> * Arranging stakeholder meetings as required to monitor and report against critical milestones and deliverables. <br /> * Participate (which may include travel) with other global and regional process transformation teams, as appropriate to meet business objectives <br /> * Issue regular project communications and consolidated information. Manage communications across the project stream, with all interested parties <br /> * Act as the focal point for any queries, issues, and interdependencies <br /> <br /> <br /> <br /> <br /> Applicants for this role; <br /> <br /> Degree and 3 years job related experience in a challenging business environment <br /> <br /> OR <br /> <br /> HNC/HND and 5 years relevant experience in a challenging business environment <br /> <br /> OR <br /> <br /> Substantially more job related experience with progressive responsibility in a challenging business environment <br /> <br /> <br /> <br /> Relevant experience must include: <br /> * Project Management to include - experience of Identifying, initiating, planning and leading / managing all aspects of process transformation projects <br /> * Willingness to travel 20-30%. <br /> <br /> <br /> <br /> <br /> Desirable <br /> * Knowledge of EDI including message utilisation, system enablement and onboarding requirements <br /> * Experience of working in a manufacturing environment <br /> * Fluency in another European Language. English essential, French or German desireable. <br /> * Knowledge of Purchasing principles and techniques <br /> * 6 Sigma experience <br /> * Experience of working in an SAP environment <br /> * Experience of Sarbanes Oxley requirements <br /> * Experience training others in a formal classroom setting <br /> * Professional Certification in Purchasing and/or Inventory Management <br /> * Certificate or professional qualification in Project Management <br /> * Experience of working remotely]]> http://www.toplanguagejobs.co.uk/job/1975521/Project-Manager Salary: £10.28 per hour + shift pay, canteen, hol pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 22nd May 2012

We are currently seeking to recruit a French speaking Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment. <br /> <br /> Desirable <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1975511/French-Customer-Support-10.28-HR Salary: £10.28 per hour + shift pay,
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 22nd May 2012

We are currently seeking to recruit a French speaking Technical Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.<br /> <br /> <br /> <br /> Desirable <br /> <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1975491/French-Technical-Support-10.28-hr Salary: £10.28 per hour + shift pay,
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 22nd May 2012

We are currently seeking to recruit a French speaking Technical Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances. <br /> <br /> Key Responsibilities: <br /> <br /> The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance. <br /> <br /> Primary responsibilities will include but are not limited to: <br /> * Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office. <br /> * Remote support of production applications including SAP and Auto-CAD. <br /> * Remote support of IT infrastructure including networks, active directory and Unix. <br /> * Incident management of high impact IT Issues impacting production. <br /> * Any other tasks required as directed by line management. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> Essential <br /> <br /> <br /> We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.<br /> <br /> <br /> <br /> Desirable <br /> <br /> <br /> Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching. <br /> <br /> Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.]]> http://www.toplanguagejobs.co.uk/job/1975421/French-Technical-Support-10.28-hr Salary: Negotiable
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 22nd May 2012

Electrical Engineer <br /> <br /> Job Purpose: To Develop and co-ordinate the company's product range for the global market. <br /> <br /> Department: Product Support <br /> <br /> Responsibilities <br /> * Ensure a safe working environment abiding by all necessary environmental health and safety requirements and legislation, and ensuring the team of design engineers promote a proactive safe working environment. <br /> * Development and continual improvement of the product range. <br /> * Review electrical designs and update products to meet and exceed the customer's expectations. <br /> * Create and maintain technical design documentation, including engineering drawings/schematics, change notices, and bills of material. <br /> * Ownership of design improvement projects as directed. <br /> * Maintain high level standards of Quality and Customer Service <br /> * Uphold the professional and progressive image of the Company at all times adhering to the company standard of Fair Play. <br /> * Travel to company sites, occasional exhibitions, trade shows and test sites when necessary <br /> <br /> <br /> General <br /> * Establish positive effective relationships with cross functional teams in the company <br /> * At all times to comply with Company policies and procedures <br /> * Due to the nature of the post additional hours may be required <br /> * This job description is not prescriptive and the post holder may be expected to undertake other duties as appropriate. The post may evolve and the emphasis and nature of the post may change as a result of this. <br /> <br /> <br /> ESSENTIAL CRITERIA: <br /> * A relevant degree in Electrical/Electronic Engineering or equivalent <br /> * Extensive experience in the design and use of automated systems in use on machinery utilising the latest technology and best practice <br /> * Previous experience of systems design, product test, fault finding and knowledge of the latest standards <br /> * Proven ability to design 400 Volt AC / 24Volt DC systems <br /> * Previous experience of delivering projects within; quality, cost and time bound targets agreed <br /> * Proven ability to lead projects, influencing the stakeholders involved <br /> * The ability to work flexibly to meet set deadlines <br /> * Strong leadership skills with the ability to maintain and influence working relationships both within the Engineering team, departments throughout the Company and external associations <br /> * Proficient in Microsoft Office or equivalent <br /> * Excellent written and oral communication skills <br /> <br /> <br /> Salary dependent on experience. <br /> <br /> For more information contact Blueprint Specialist Appointments +44 28 90 32 3333 or upload your CV through the link.]]> http://www.toplanguagejobs.co.uk/job/1974381/Electrical-Engineer Salary: £6.41 - £7.02 per annum + Full Training, Safety Boots Supplied
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 22nd May 2012

We are urgently recruiting for Forklift Drivers, for long term positions based in Carn Industrial Estate in Craigavon. <br /> <br /> Must have at least 6 months experience driving a Forklift and have a valid current forklift license. <br /> <br /> You must be FLEXIABLE to work a 2 shift system - <br /> <br /> Hourly rate is 6.41 for the 13 weeks increasing to £7.02 per hour - you will receive a shift allowance and will get paid overtime rates. <br /> <br /> <br /> <br /> In return you will receive: <br /> <br /> Opportunity to work with a Global Company <br /> <br /> Excellent rates of pay <br /> <br /> Long term contract <br /> <br /> Full PAID induction <br /> <br /> All PPE including saftey foot wear i provided FREE of charge. <br /> <br /> Please send CV to Charlene Quinn Grafton Portadown. <br /> <br /> <br /> <br /> IMMEDIATE INTERVIEWS]]> http://www.toplanguagejobs.co.uk/job/1973961/Forklift-Operatives Salary: £6.44 - £7 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 22nd May 2012

We are seeking to recruit a French Speaking Finance Administrator to join the Finance department of leading international employer in Belfast. <br /> <br /> <br /> <br /> Applicants will be fluent in French with previous experience gained in a finance or payment processing environment. <br /> <br /> Duties will include; <br /> * Processing high volumes of Purchase Ledger invoices and credit notes <br /> * Invoice matching and approval seeking <br /> * Processing to required level of accuracy and within target <br /> * Admin duties including opening post]]> http://www.toplanguagejobs.co.uk/job/1973441/French-Finance-Admin Salary: £1 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 1st May 2012

Our client a leading transport company in the Co Armagh area require an HR Manager. As this is a new post the right candidate will have the opportunity to put their own stamp on this role.<br /> <br /> <br /> Job Responsibilities <br /> <br /> * Develop, implement and assist with the induction and monitoring of new staff <br /> * Develop and deliver new training programmes as required <br /> * Develop and review all company policies and procedures to ensure compliance with legislation and to reflect best practice <br /> * Provide professional HR advice and guidance on Employee Relations matters, disciplinary and grievance matters <br /> * Comply with Company Policies and Procedures including Health & Safety <br /> * Performance Management, employee development and successful planning <br /> * Develop employee relations through employee participation and involvement <br /> * Provide advice to management on a range of employment issues <br /> * Be able to work to strict deadlines <br /> * Be able to interact with individuals in a competent and professional manner <br /> * Ad hoc project management <br /> <br /> Essential Criteria: <br /> <br /> <br /> * Educated to degree level <br /> * CIPD qualified<br /> * Minimum of 2 years experience in HR providing guidance to Management on all HR issues <br /> * Demonstrate a robust knowledge of employment law and best practice HR <br /> * Possess a proven track record in coping under pressure to meet tight deadlines and results orientated with a methodical and detailed approach. <br /> * Professional, persuasive and inspirational skills <br /> * Computer literate <br /> <br /> <br /> Salary & Benefits <br /> <br /> * £25,000 <br /> * Additional benefits to be confirmed <br /> * Excellent development opportunities <br /> <br /> If you meet all of the essential criteria please submit your CV to the link provided. <br /> <br /> For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1930871/HR-Manager Salary: £6.90 per hour
Location: United Kingdom, Northern Ireland, County Down
Languages: English
Posted: 1st May 2012

Silver Service staff required to cover functions based in Ballynahinch. <br /> <br /> <br /> <br /> Applicants must have previous Silver Service experience and be available to work shifts. <br /> <br /> Salary : £6.90 per hr <br /> <br /> <br /> <br /> Please contact Caitriona at Grafton on 028 9266 7585 should you have any further queries or email CV's to cmckerr@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1930181/Silver-Service-Waiting-Staff Salary: £12.00 - £16.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 19th May 2012

We are currently seeking to recruit an IT Project Manager to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1970221/IT-Project-Manager Salary: £12.00 - £14.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 19th May 2012

We are currently seeking to recruit an IT Project Coordinator to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1970211/IT-Project-Coordinator Salary: £12000 - £12600 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 19th May 2012

We are seeking to recruit a number of French speakers to act as Business Support Analysts on ongoing temporary contracts in Belfast. <br /> <br /> Working Monday - Friday day shift only you will be providing internal and external support to teams and suppliers on business issues. <br /> <br /> Applicants must be fluent in French with strong English and excellent customer service skills.]]> http://www.toplanguagejobs.co.uk/job/1970191/French-Business-Support Salary: £28000 - £31000 per annum + bonus pension share scheme
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 19th May 2012

We are currently seeking to recruit a Project Manager to join the Global Purchasing function of a leading international employer at their Belfast facility. <br /> <br /> Duties within this role will include; <br /> <br /> <br /> * Primarily work on EDI enablement projects that will help transform procure to pay processes to Global best practice. These processes will eventually be run in an integrated ERP environment using SAP as the platform <br /> * The primary responsibility of the incumbent is to Identify, initiate, plan and lead / manage all aspects of identified / assigned process transformation projects, encompassing <br /> * Project team leadership, ensuring accountability for assigned actions, creation of plans workflows, presentations and information as required <br /> * Monitor process performance. Establish quality metrics <br /> * Manage Projects using Project Plan with deliverables and timelines reviewed at weekly project meetings. <br /> * Manage UAT project phases to ensure EDI implementation meets the needs of the business <br /> * Manage all issues to close and drive project execution phase to go live <br /> * Communicate with all business owners and support functions <br /> * Arranging stakeholder meetings as required to monitor and report against critical milestones and deliverables. <br /> * Participate (which may include travel) with other global and regional process transformation teams, as appropriate to meet business objectives <br /> * Issue regular project communications and consolidated information. Manage communications across the project stream, with all interested parties <br /> * Act as the focal point for any queries, issues, and interdependencies <br /> <br /> <br /> <br /> <br /> Applicants for this role; <br /> <br /> Degree and 3 years job related experience in a challenging business environment <br /> <br /> OR <br /> <br /> HNC/HND and 5 years relevant experience in a challenging business environment <br /> <br /> OR <br /> <br /> Substantially more job related experience with progressive responsibility in a challenging business environment <br /> <br /> <br /> <br /> Relevant experience must include: <br /> * Project Management to include - experience of Identifying, initiating, planning and leading / managing all aspects of process transformation projects <br /> * Willingness to travel 20-30%. <br /> <br /> <br /> <br /> <br /> Desirable <br /> * Knowledge of EDI including message utilisation, system enablement and onboarding requirements <br /> * Experience of working in a manufacturing environment <br /> * Fluency in another European Language. English essential, French or German desireable. <br /> * Knowledge of Purchasing principles and techniques <br /> * 6 Sigma experience <br /> * Experience of working in an SAP environment <br /> * Experience of Sarbanes Oxley requirements <br /> * Experience training others in a formal classroom setting <br /> * Professional Certification in Purchasing and/or Inventory Management <br /> * Certificate or professional qualification in Project Management <br /> * Experience of working remotely]]> http://www.toplanguagejobs.co.uk/job/1970161/Project-Manager Salary: £24500 - £31000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 19th May 2012

We are currently seeking to recruit an Intermediate Project Manager to join the Information Services department of a leading employer to play a key role in the management and delivery fo complex IT projects. <br /> <br /> This is a temporary assignment, expected to last 6-8 months. <br /> <br /> This position has the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. <br /> * Identify resources needed and assign individual responsibilities. <br /> * Manage day-to-day operational aspects of a project and scope. <br /> * Reviews deliverables prepared by team before passing to the customer. <br /> * Effectively applies PMO methodology and enforces project standards. <br /> * Prepares for engagement reviews and quality assurance procedures. <br /> * Minimizes company exposure and risk on project. <br /> * Ensures project documents are complete, current, and stored appropriately. <br /> * Tracks and reports team hours and expenses on a weekly basis. <br /> * Manages project budget. <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization. <br /> <br /> <br /> The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> The Project Manager would report directly to the on-site Senior IT Supervisor. <br /> <br /> A degree in an IT or Business related discipline with 3 years job related experience <br /> <br /> OR <br /> <br /> An HND/HNC or equivalent qualification with 5 years job related experience <br /> <br /> Job related experience must include experience and knowledge of project management to include processes and procedures <br /> <br /> Desirable <br /> <br /> Prince2 Practitioner or PMI certification]]> http://www.toplanguagejobs.co.uk/job/1970151/Intermediate-Project-Manager Salary: £6.08 per annum
Location: United Kingdom, Northern Ireland, County Down
Languages: English
Posted: 1st May 2012

CLEANERS REQUIRED TO WORK EVERY AFTERNOON FROM 3.30PM - 6.30PM MONDAY - FRIDAY <br /> <br /> DUTIES INCLUDE: <br /> * MOPPING, BRUSHING AND BUFFING FLOORS AND CORRIDORS <br /> * CLEANSING AND BLEACHING BATHROOMS / TOILETS <br /> <br /> <br /> (ALL OTHER ASSOCIATED DUTIES CLEANING WITHIN A SCHOOL) <br /> <br /> IDEALLY CANDIDATES WILL HAVE PREVIOUS EXPERIENCE <br /> <br /> SUCCESSFUL CANDIDATES WILL BE PROCESSED FOR ACCESS NI CLEARANCE]]> http://www.toplanguagejobs.co.uk/job/1928851/CLEANER Salary: £25000 - £26000 per annum + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 1st May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading manufacturer based in Larne on an on-going temporary basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities:<br /> <br /> · Project design initiation <br /> · Management of multiple projects from order entry to despatch/onsite commissioning <br /> · Liaison with both internal & external customers to expedite components. <br /> · Client liaison, both in the UK and overseas <br /> · Supervision of site installation<br /> · Oversee financial aspect of projects.<br /> · Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will have a degree in an engineering discipline together with 3 years relevant experience in Project Management. <br /> <br /> OR <br /> <br /> An HND/HNC in an engineering discipline along with 5 years relevant experience in Project Management. <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> · Working experience of a production environment. <br /> · A working knowledge of Microsoft Office <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1928811/Project-Engineer Salary: £40000 - £45000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 16th May 2012

We are currently seeking to recruit an Accounting Manager / FC join a leading engineering firm County Antrim / greater Belfast facility on a 9-12month contract basis. <br /> <br /> Duties will include; <br /> * Responsible for day to day management of 2 part qualified accounting staff <br /> * Responsible for managing day to day accounting activities, including bank acct/cash pool management, monthly JE's, P&L Finance support, remote overseas site accounting training and leadership, month end closing including clearing of GL edit checks, balance sheet expert, and account reconciliations. <br /> * Ensure the integrity of the General Ledger and consolidation process. <br /> * Compete the month-end and quarter-end assigned accounting closing processes for designated sites. <br /> * Accurate and timely completion of assigned monthly, quarterly, yearly account reconciliations. Interpret and enforce corporate account reconciliation standards to ensure compliance. Research and resolution of related open items. Also review and approve recs as assigned. Support, train and push for completion of remote overseas site recs. <br /> * Interpret and implement General Accounting Procedures (GAP) and Generally Accepted Accounting Principles. Detailed level understanding of UK Statutory Accounting <br /> * Owner of KPMG Statutory Audit process & associated statutory cycle deliverables (reporting packs etc) <br /> * Understanding of VAT processes and ensure timely completion & submission of returns including intrastat <br /> * Liaison with Tax department & provision of data to allow Tax department to file corporation tax returns <br /> * Drive process and issue resolution. Push for simplification <br /> * Understand the ERP Accounting Processes and provide leadership as needed for Operations and P&L Finance <br /> * Thoroughly understand and train others as needed on intercompany processes and rules, including Affiliate Current Accounts, Assessed Investments, Due To Due Froms <br /> * Various Ad hoc requests and Corporate initiatives <br /> * Support Corporate Audit Staff & internal audit requests. <br /> <br /> <br /> Applicants must be able to demonstrate; <br /> <br /> * UK Professional Accounting Qualification (Chartered, Certified, CIMA) <br /> * Minimum of Three - Five years relevant work experience <br /> <br /> <br /> It is desirable that applicants can demonstrate; <br /> * Excellent communication skills and ability to work effectively across functions <br /> * Previous experience in manufacturing would be an advantage but not essential]]> http://www.toplanguagejobs.co.uk/job/1964141/Accounting-Manager-FC Salary: £12.00 - £16.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 16th May 2012

We are currently seeking to recruit an IT Project Manager to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1964081/IT-Project-Manager Salary: £12.00 - £14.00 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 16th May 2012

We are currently seeking to recruit an IT Project Coordinator to join the Information Systems department of a leading international employer at their Co. Antrim facility. <br /> <br /> Reporting to the Senior IT Supervisor this role will have the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> <br /> Duties within will include; <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements <br /> * Identify resources needed and assign individual responsibilities <br /> * Manage day-to-day operational aspects of a project and scope <br /> * Reviews deliverables prepared by team before passing to the customer <br /> * Effectively applies PMO methodology and enforces project standards <br /> * Prepares for engagement reviews and quality assurance procedures <br /> * Minimizes company exposure and risk on project <br /> * Ensures project documents are complete, current, and stored appropriately <br /> * Tracks and reports team hours and expenses on a weekly basis <br /> * Manages project budget <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization <br /> * The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> Applicants will possess a relevant 3rd level qualification (ideally IT or business) with a minimum of 3 years job related experience to include experience and knowledge of project management which will include processes and procedures. <br /> <br /> It is desirable that applications have a recognised Project Management qualification (Prince 2 / PMI etc.) <br /> <br /> In return you will receive a completive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1964071/IT-Project-Coordinator Salary: £24500 - £31000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 16th May 2012

We are currently seeking to recruit an Intermediate Project Manager to join the Information Services department of a leading employer to play a key role in the management and delivery fo complex IT projects. <br /> <br /> This is a temporary assignment, expected to last 6-8 months. <br /> <br /> This position has the responsibility for the management and delivery of critical and complex IT projects whilst ensuring adherence to specification, budget and delivery schedule. <br /> * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. <br /> * Identify resources needed and assign individual responsibilities. <br /> * Manage day-to-day operational aspects of a project and scope. <br /> * Reviews deliverables prepared by team before passing to the customer. <br /> * Effectively applies PMO methodology and enforces project standards. <br /> * Prepares for engagement reviews and quality assurance procedures. <br /> * Minimizes company exposure and risk on project. <br /> * Ensures project documents are complete, current, and stored appropriately. <br /> * Tracks and reports team hours and expenses on a weekly basis. <br /> * Manages project budget. <br /> * Analyzes project success or profitability, on time, revenue, margins, bill rates and utilization. <br /> <br /> <br /> The individual must be able to successfully function in an environment where high quality and efficiency are expected. <br /> <br /> <br /> The Project Manager would report directly to the on-site Senior IT Supervisor. <br /> <br /> A degree in an IT or Business related discipline with 3 years job related experience <br /> <br /> OR <br /> <br /> An HND/HNC or equivalent qualification with 5 years job related experience <br /> <br /> Job related experience must include experience and knowledge of project management to include processes and procedures <br /> <br /> Desirable <br /> <br /> Prince2 Practitioner or PMI certification]]> http://www.toplanguagejobs.co.uk/job/1964061/Intermediate-Project-Manager Salary: £28000 - £31000 per annum + bonus pension share scheme
Location: United Kingdom, Northern Ireland, Belfast
Languages: English
Posted: 16th May 2012

We are currently seeking to recruit a Project Manager to join the Global Purchasing function of a leading international employer at their Belfast facility. <br /> <br /> Duties within this role will include; <br /> <br /> <br /> * Primarily work on EDI enablement projects that will help transform procure to pay processes to Global best practice. These processes will eventually be run in an integrated ERP environment using SAP as the platform <br /> * The primary responsibility of the incumbent is to Identify, initiate, plan and lead / manage all aspects of identified / assigned process transformation projects, encompassing <br /> * Project team leadership, ensuring accountability for assigned actions, creation of plans workflows, presentations and information as required <br /> * Monitor process performance. Establish quality metrics <br /> * Manage Projects using Project Plan with deliverables and timelines reviewed at weekly project meetings. <br /> * Manage UAT project phases to ensure EDI implementation meets the needs of the business <br /> * Manage all issues to close and drive project execution phase to go live <br /> * Communicate with all business owners and support functions <br /> * Arranging stakeholder meetings as required to monitor and report against critical milestones and deliverables. <br /> * Participate (which may include travel) with other global and regional process transformation teams, as appropriate to meet business objectives <br /> * Issue regular project communications and consolidated information. Manage communications across the project stream, with all interested parties <br /> * Act as the focal point for any queries, issues, and interdependencies <br /> <br /> <br /> <br /> <br /> Applicants for this role; <br /> <br /> Degree and 3 years job related experience in a challenging business environment <br /> <br /> OR <br /> <br /> HNC/HND and 5 years relevant experience in a challenging business environment <br /> <br /> OR <br /> <br /> Substantially more job related experience with progressive responsibility in a challenging business environment <br /> <br /> <br /> <br /> Relevant experience must include: <br /> * Project Management to include - experience of Identifying, initiating, planning and leading / managing all aspects of process transformation projects <br /> * Willingness to travel 20-30%. <br /> <br /> <br /> <br /> <br /> Desirable <br /> * Knowledge of EDI including message utilisation, system enablement and onboarding requirements <br /> * Experience of working in a manufacturing environment <br /> * Fluency in another European Language. English essential, French or German desireable. <br /> * Knowledge of Purchasing principles and techniques <br /> * 6 Sigma experience <br /> * Experience of working in an SAP environment <br /> * Experience of Sarbanes Oxley requirements <br /> * Experience training others in a formal classroom setting <br /> * Professional Certification in Purchasing and/or Inventory Management <br /> * Certificate or professional qualification in Project Management <br /> * Experience of working remotely]]> http://www.toplanguagejobs.co.uk/job/1964051/Project-Manager Salary: £6.50 per hour
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 16th May 2012

Our client based in the Carrickmore area require a Receptionist with Accounting Duties for a minimum of 7 weeks starting Monday 21st May 2012. <br /> <br /> Main Duties: <br /> * Meeting and greeting clients <br /> * Directing calls to relevant departments <br /> * Dealing with invoices <br /> * Administration duties as required <br /> * Other duties as required <br /> <br /> <br /> Essential Criteria: <br /> * Previous Reception experience <br /> * Experienced in Sage <br /> * IT Literate <br /> * Previous administration duties <br /> <br /> <br /> If you meet all of the essential criteria and are available immediately please submit your CV to the link provided. <br /> <br /> Closing Date for CV's Thursday 17th May 2012 @ 4pm. <br /> <br /> For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1963491/Receptionist-with-Accounting-Duties Salary: £7.00 per hour
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 16th May 2012

Our client a successful and long standing manufacturing company in the Cookstown area require a Receptionist/Switchboard Operator for June to August, 18 hours per week with the possibility of extra hours. <br /> <br /> Main Duties & Responsibilities: <br /> * Meet and greet client at reception <br /> * Operating a busy switchboard (6 lines) <br /> * Data Input <br /> * Filing - accounts based <br /> * Other duties as required <br /> <br /> <br /> Essential Criteria: <br /> * Excellent customer service background <br /> * Recent previous experience of operating a busy switchboard <br /> * Previous Reception/Administration experience is essential <br /> * IT Literate <br /> * Be able to work under pressure <br /> * Excellent attention to detail <br /> <br /> <br /> If you meet all of the criteria please submit your CV to the link provided. Closing date Friday 18th May 2012 @ 12pm <br /> <br /> For any further information please contact Claire Cairns @ Grafton Recruitment on 028 38 353335]]> http://www.toplanguagejobs.co.uk/job/1963281/Receptionist-Switchboard-Operator Salary: £18000 - £25000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 25th Apr 2012

Call Centre Team Leader required for a Lisburn Client. Permanent Opportunity paying a basic of £18,000 to £25,000 plus commission and bonus scheme. <br /> <br /> <br /> <br /> It is essential that only candidates apply if they have at least 3 years business to business sales experience on the telephone. <br /> <br /> The role will be a combination of Sales and also managing and motivating a team of sales people. <br /> <br /> Excellent leadership and motivational experience is essential. <br /> <br /> For more information contact Nicola on 028 92 667585 or email nmckernan@graftonrecruitment.com]]> http://www.toplanguagejobs.co.uk/job/1916941/Call-centre-Team-Leader Salary: Negotiable
Location: United Kingdom, Northern Ireland
Languages: English, German
Posted: 19th May 2012

The Position:<br /> <br /> The Level 1 Technical Support Agent is the initial post sales contact and answers inbound phone calls, emails or chat interactions with the Client’s end users. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 technical and service problems. This includes inquiries concerning product hardware, software and applications. The Agent ensures proper escalation procedures are followed while performing assigned functions according to standardized policies and procedures. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.<br /> <br /> Duties and Responsibilities:<br /> <br /> • Answers and responds to inbound calls, emails, or chats using documented procedures, available tools and supplied script(s) to assess customer’s technical support needs and handle/route accordingly to the satisfaction of the customer<br /> • Documents and logs all contacts and actions into database per specified guidelines<br /> • Files appropriate data (soft and hard copies)<br /> • Provides direction to customers promoting online self-service and web based solutions<br /> • Creates temporary “work-around” for immediate customer issues when appropriate<br /> • Uses a lab to simulate customer environment and issues as necessary to replicate & resolve<br /> • Serves as escalation point for eService requests<br /> • Escalates to Technical Support unresolved customer issues by packaging, with concise description, actions, and traces required for escalation of “bugs” and/or “request for assistance”<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> • Fluent in written and spoken English<br /> • Fluent in written and spoken German<br /> • Experience in customer/technical support and knowledge of CRM software<br /> • Knowledge of networking configurations and protocols such as TCP/IP, DNS, traceroute, firewalls, and routing<br /> • Familiarity with telephony concepts such as ISDN, PRI, analog, VoIP and digital circuits<br /> • Experience in fault diagnosis and troubleshooting techniques<br /> • Proficient working in a Windows environment with multiple applications and navigation between applications to research information.<br /> • Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br /> • Familiarity with common Internet browsers<br /> • Excellent oral and written communication skills<br /> o Ability to verbally communicate clearly and succinctly<br /> o Ability to compose a grammatically correct, concise, and accurate paragraph<br /> o Ability to communicate technical issues clearly based on user level<br /> • Good literacy and numeracy skills<br /> • Aptitude to listen to caller’s description of problem; interpret, summarize and document<br /> • Strong interpersonal skills, ability to establish and maintain effective working relationships<br /> <br /> For more information on this great opportunity please contact Tamara Breen in Approach People Recruitment on 00353 1 4003561<br /> ]]> http://www.toplanguagejobs.co.uk/job/1904232/German-Technical-Support Salary: Negotiable
Location: United Kingdom, Northern Ireland
Languages: English, French
Posted: 19th May 2012

The Position:<br /> <br /> The Level 1 Technical Support Agent is the initial post sales contact and answers inbound phone calls, emails or chat interactions with the Client’s end users. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 technical and service problems. This includes inquiries concerning product hardware, software and applications. The Agent ensures proper escalation procedures are followed while performing assigned functions according to standardized policies and procedures. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.<br /> <br /> Duties and Responsibilities:<br /> <br /> • Answers and responds to inbound calls, emails, or chats using documented procedures, available tools and supplied script(s) to assess customer’s technical support needs and handle/route accordingly to the satisfaction of the customer<br /> • Documents and logs all contacts and actions into database per specified guidelines<br /> • Files appropriate data (soft and hard copies)<br /> • Provides direction to customers promoting online self-service and web based solutions<br /> • Creates temporary “work-around” for immediate customer issues when appropriate<br /> • Uses a lab to simulate customer environment and issues as necessary to replicate & resolve<br /> • Serves as escalation point for eService requests<br /> • Escalates to Technical Support unresolved customer issues by packaging, with concise description, actions, and traces required for escalation of “bugs” and/or “request for assistance”<br /> <br /> SKILLS<br /> <br /> Essential Criteria:<br /> • Fluent in written and spoken English<br /> • Fluent in written and spoken French<br /> • Experience in customer/technical support and knowledge of CRM software<br /> • Knowledge of networking configurations and protocols such as TCP/IP, DNS, traceroute, firewalls, and routing<br /> • Familiarity with telephony concepts such as ISDN, PRI, analog, VoIP and digital circuits<br /> • Experience in fault diagnosis and troubleshooting techniques<br /> • Proficient working in a Windows environment with multiple applications and navigation between applications to research information.<br /> • Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br /> • Familiarity with common Internet browsers<br /> • Excellent oral and written communication skills<br /> o Ability to verbally communicate clearly and succinctly<br /> o Ability to compose a grammatically correct, concise, and accurate paragraph<br /> o Ability to communicate technical issues clearly based on user level<br /> • Good literacy and numeracy skills<br /> • Aptitude to listen to caller’s description of problem; interpret, summarize and document<br /> • Strong interpersonal skills, ability to establish and maintain effective working relationships<br /> <br /> For more information on this great opportunity please contact Tamara Breen in Approach People Recruitment on 00353 1 4003561<br /> ]]> http://www.toplanguagejobs.co.uk/job/1904172/French-Technical-Support Salary: Negotiable
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 10th May 2012

We are currently seeking to recruit a number of Design Engineers with experience of Inventor to join a specialist design and manufacturer at their County Tyrone facility. <br /> <br /> We are recruiting from graduate level to senior Design Engineer level however all applicants must have demonstrate experience in the use Autodesk Inventor. <br /> <br /> Working in an established specialist design and manufacturer who are in the early stages of significant growth you will be tasked with the design and development of new products to meet customer specifications as well as redevelopment of existing product lines. <br /> <br /> Applicants will ideally possess a 3rd level qualification in a relevant engineering discipline however all must demonstrate Invetor experience. <br /> <br /> Excellent package available.]]> http://www.toplanguagejobs.co.uk/job/1951451/Design-Engineers-Inventor-All-Levels Salary: £25000 - £26000 per annum + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 4th May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading manufacturer based in Larne on an on-going temporary basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities:<br /> <br /> · Project design initiation <br /> · Management of multiple projects from order entry to despatch/onsite commissioning <br /> · Liaison with both internal & external customers to expedite components. <br /> · Client liaison, both in the UK and overseas <br /> · Supervision of site installation<br /> · Oversee financial aspect of projects.<br /> · Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> The successful candidate will have a degree in an engineering discipline together with 3 years relevant experience in Project Management. <br /> <br /> OR <br /> <br /> An HND/HNC in an engineering discipline along with 5 years relevant experience in Project Management. <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> · Working experience of a production environment. <br /> · A working knowledge of Microsoft Office <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1942001/Project-Engineer Salary: £24000 - £27000 per annum
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 4th May 2012

We are currently seeking to recruit a Project Engineer to join the projects department of a leading Engineering firm in Larne on an ongoing temporary contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects <br /> * Responsible for the Health & Safety of visiting customers <br /> <br /> <br /> <br /> <br /> You should also be able to demonstrate a sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics. Extensive experience and knowledge of project management processes and procedures <br /> <br /> It is desirable that applicants can demonstrate any of the following; <br /> * Working experience of a production environment <br /> * A working knowledge of Microsoft Office <br /> <br /> <br /> In return you will receive a competitive rate of pay, holiday pay plus exciting career development opportunities within a leading international employer.]]> http://www.toplanguagejobs.co.uk/job/1941991/Project-Engineer Salary: £6.67 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 4th May 2012

We are currently seeking to recruit a French speaker to assume the position of French Client Support on an ongoing temporary contract with a leading employer at their Belfast facility (not a call centre). <br /> <br /> Working as part of a busy team you will be responsible for providing business support to colleagues and suppliers at their French based facilities. This will include problem solving, inter-department liaison and administrative activies. Communication in this role will be in both French and English and fluency in both is required. <br /> <br /> Applicants will also be able to demosntrate strong customer / client support experience, a high level of IT literacy as well as excellent communication skills. <br /> <br /> This role operates on an 8am - 4pm or 9am - 5pm Monday to Friday shift and will pay £6.67/HR. <br /> <br /> If interested please submit a CV or call Paul on 028 9032 3333.]]> http://www.toplanguagejobs.co.uk/job/1941971/French-Client-Support-not-call-centre Salary: £12.00 - £13.00 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Antrim
Languages: English
Posted: 4th May 2012

We are currently seeking to recruit a Project Engineer to join a leading County Antrim based Engineering firm on an ongoing contract basis. <br /> <br /> This position will involve the initiation, design and management of projects, including interfacing with customers, design engineers and production combined with cost control, materials acquisition and work scheduling. <br /> <br /> Key Responsibilities: <br /> * Project design initiation <br /> * Management of multiple projects from order entry to despatch/onsite commissioning <br /> * Liaison with both internal & external customers to expedite components. <br /> * Client liaison, both in the UK and overseas <br /> * Supervision of site installation <br /> * Oversee financial aspect of projects. <br /> * Responsible for the Health & Safety of visiting customers. <br /> <br /> <br /> Qualifications and Experience Required: <br /> <br /> <br /> <br /> The successful candidate will have a degree in an engineering discipline together with specific experience in Project Management. An HNC/HND in an engineering discipline along with a greater level of experience maybe considered. <br /> <br /> A sound level of computer literacy is important, preferably with experience of MS Project and the ability to interpret engineering drawings and electrical schematics.]]> http://www.toplanguagejobs.co.uk/job/1941961/Project-Engineer Salary: £7.00 to £9.00 p/hr
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: Dutch, French, German
Posted: 4th May 2012

We have a number of exciting new roles within the IT Sectors. These jobs are ideal for anyone to put an excellent Global brand on their CV and profile in order to invest in their future. We are looking for talented individuals who have experience in customer service or in the sales sectors for any one of the following languages below:<br /> <br /> <br /> *German, or<br /> *French, or<br /> *Dutch<br /> <br /> These jobs are dealing with the public in a sales capacity. These jobs itself will be office based handling enquiries, via email, telephone and via a web chat service which is like Messenger. The companies provide ongoing training and investments to all employees.<br /> You will need to speak fluently in English and any one of the languages above to a native level and be confident providing information and answering questions.<br />  <br /> You must have experience in customer service or B2B sales. You will need to have excellent communications skills. <br />  <br /> Experience of at least 6 months - 1 year in customer service or sales is necessary - please ensure that you have worked in customer/sales and that you are confident operating in a business environment. You need to have excellent communication skills and be able to interact in a positive and friendly manner with customers and colleagues alike.<br />  <br />  <br /> It is a fantastic opportunity to work in Northern Ireland because the living costs are significantly lower than in London and it is an excellent time to work somewhere unique and special. Northern Ireland, is one of Europe’s most dramatic transformation with hundreds of millions pounds invested in stylish bars and fine restaurants with stunning attractions and shopping centres. The new city merges with the old. The client provides an excellent relocation package. <br /> <br /> You must be eligible to work in the UK and Ireland.<br /> <br /> If you think you have what it takes then this position is for you. Do not miss this fabulous opportunity and start applying now.<br /> ]]> http://www.toplanguagejobs.co.uk/job/1941811/Fluent-German-or-French-or-Dutch-Customer-Service-or-Sales-Advisors Salary: £7.00 to £9.00 p/hr
Location: United Kingdom, Northern Ireland, Belfast, Northern Ireland
Languages: Danish, Finnish, Norwegian
Posted: 4th May 2012

 A client of ours is devoted to deliver exceptional customer service and support experience and is looking for indivuduals who are fluent in any Nordic languages. <br /> <br /> We have a number of exciting new roles within IT and Gaming Sectors. These jobs are ideal for anyone to put an excellent Global brand on their CV and profile in order to invest in their future. We are looking for talented individuals capable of managing customer service in any one of the following languages below:<br /> <br /> * Danish<br /> * Swedish<br /> * Norwegian<br /> * Finnish<br /> <br /> These jobs are dealing with the public in a customer service capacity. These jobs itself will be office based handling enquiries, via email, telephone and via a web chat service which is like Messenger. You will be offering advices and supports to customers' enquiries. The companies provide ongoing training and investments to all employees.<br /> <br /> You will need to speak fluently in English and any one of the languages above to a native level and be confident providing information and answering questions.<br />  <br /> Experience of at least 6 months - 1 year in customer service is necessary - please ensure that you have worked in customer service and that you are confident operating in a business environment.<br />  <br /> You need to have excellent communication skills and be able to interact in a positive and friendly manner with customers and colleagues alike. Experience in a customer facing role, in particular in a telephony environment is of benefit but not essential. <br />  <br /> You must have good IT experience and have an interest in products used in the modern world in the home or laptops, mobiles etc. It is an advantage if you have experiences in gaming, such as online games or computer games. <br /> <br /> It is a fantastic opportunity to work in Northern Ireland because the living costs are significantly lower than in London and it is an excellent time to work somewhere unique and special. Northern Ireland, is one of Europe’ s most dramatic transformation with hundreds of millions pounds invested in stylish bars and fine restaurants with stunning attractions and shopping centres. The new city merges with the old. The client provides an excellent relocation package. <br /> <br /> <br /> If you think you have what it takes then this position is for you. Do not miss this fabulous opportunity and start applying now.<br /> ]]> http://www.toplanguagejobs.co.uk/job/1941211/Fluent-Danish-or-Swedish-or-Norwegian-or-Finnish-Customer-Service-Advisors Salary: £1 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland
Languages: English
Posted: 4th May 2012

Our client a successful manufacturer based in Co Armagh require a Sourcing Co-Ordinator to join their busy and dynamic team. <br /> <br /> Key Tasks: <br /> * Project management of imported goods. <br /> * Analyse demand for a range of product groups. <br /> * Processing purchase orders. <br /> * Booking in goods received. <br /> * Monitoring progress of sourced purchase orders. <br /> * Setting up Letters of Credit for purchase orders. <br /> * Liaising with transport companies. <br /> * Freight forwarding of imported goods. <br /> * Transportation of imported goods. <br /> * Ordering packaging and materials. <br /> * Waste management compliance documentation if required. <br /> * Setting up & Maintaining Barcodes. <br /> * All other functions deemed necessary for the efficient running of the department. <br /> <br /> <br /> <br /> General Duties <br /> * To demonstrate excellent customer service at all times. <br /> * To communicate effectively with all members of the team. <br /> * To ensure all company Health & Safety procedures are followed, and that all possible steps are taken to prevent accidents and minimise hazards. <br /> * To be fully aware of Fire and Emergency Evacuation procedures and Health & Safety responsibilities and requirements. <br /> <br /> <br /> <br /> Essential Criteria: <br /> * A' Levels qualifications (degree level preferred) or equivalent. <br /> * Experience in a supply chain role <br /> * Experienced in working to a critical path and controlling it <br /> * An advanced recent level of competency in Excel, Word and Outlook. <br /> * Excellent communication and organisational skills <br /> * Commercial awareness and a systematic approach. <br /> <br /> <br /> If you meet all of the above essential criteria please submit your CV to the link provided. <br /> <br /> For any further queries please contact Claire Cairns @ Grafton Recruitment on 028 38 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1939771/Sourcing-Coordinator Salary: £25000 - £30000 per annum + salary will depend on experience
Location: United Kingdom, Northern Ireland, Tyrone
Languages: English
Posted: 4th May 2012

* Our client a leading Engineering company specialising in bespoke products require a Production Manager to join this successful and long standing business. <br /> <br /> <br /> Reporting to the Director you will be resposible for the day to day operations and running of the production team, ensuring efficient and effective use of all resources. <br /> <br /> Duties & Responsibilites: <br /> * Maintain an effective and efficient Production Capability <br /> * Organize work schedules, setting expectations and priorities in line with customer requirements <br /> * Maintain and develop comprehensive facility maintenance (buildings / machines / equipment) <br /> * Manage all team members' development through co-ordination of training activities and skills programs (including apprenticeship) <br /> * Maintain Health and Safety standards within the Production team promoting a safe working environment <br /> * Develop, promote and lead continuous improvement activities <br /> * Report on KPI's and meet the team performance targets <br /> <br /> <br /> <br /> <br /> Essential Criteria: <br /> * Ideally have a 3rd level qualification <br /> * Minimum of 5 years management experience within a manufacturing environment <br /> * Demonstrate ability to provide clear leadership within previous roles along with motivational skills <br /> * Ability to problem solve, identifying potential issues within the Production Team and manage & reduce risk <br /> * Ability to identify and remove waste for manufacturing activity <br /> * Proficient in MS Office applications <br /> * Be able to work effectively as part of a team and possess good attention to detail <br /> <br /> <br /> <br /> <br /> If you meet all of the above criteria please submit your CV to the link provided. <br /> <br /> For any further information please contact Claire Cairns @ Grafton Recruitment on 02838 353335 or email]]> http://www.toplanguagejobs.co.uk/job/1939481/Production-Manager Salary: £13,000 - £15,500
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 4th May 2012

Customer Service roles available for German speakers in Belfast, Salary £13,000 to £15,500. Please contact Ive for more details 01 614 6092 <br /> <br /> Customer Service Representative with German<br /> <br /> Responsibilities:<br /> •Provides a warm, friendly and personal inbound customer service through inbound voice, email, web chat and social media. Translates information as required.<br /> •Shine through every interaction by showing a lively interest in customers, have a natural approach in communication, become a local expert and be an advocate for Ireland.<br /> •Provides professional expertise and embraces the client brand in every interaction with the customer making it an individual experience.<br /> •Adherence to agreed processes, service level agreements, individual and team targets.<br /> •Proactively seeks ways to improve the customer experience through each interaction<br /> •Takes ownership to enhance your own learning to ensure sufficient knowledge to excel in the role.<br /> •Multitasks and adapt to a fast paced environment.<br /> •Works with the team in meeting and exceeding targets. <br /> •Continuously searches for improved ways of responding to customer needs through all contact channels.<br /> •Proactively seeks feedback on ways to improve individual and team performance.<br /> <br /> <br /> SKILLS<br /> Essential Criteria:<br /> •Fluency in written and spoken English and fluent German<br /> •Customer Focus – 6 months experience in telephone or face to face Customer Service, building relationships with the customer<br /> •Specialist Expertise – Confidence to assist the customer and ensure the customer receives excellent customer service, goes the extra mile for the customer. Genuine interest and passion for tourism. <br /> •Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> •Planning & Organising - Ability to multitask various contact channels to achieve personal and team targets. Plan and prioritise workload in accordance to contact volumes<br /> •Effective Communication - Excellent communication skills both verbal and written<br /> •Resilience - Demonstrates resilience and ability to work on own initiative<br /> •Problem Solving - Demonstrates problem solving and share best practice to the overall customer experience, focusing on customer engagement.<br /> •Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of Ireland.<br /> <br /> If you are interested please apply through this advert or contact Ivonne under 00353 1 614 6092<br /> ]]> http://www.toplanguagejobs.co.uk/job/1296561/German-Customer-Service