Top Language Jobs

SQL Subject Matter Expert

Title: SQL Subject Matter Expert
Salary: n/a
Location: United Kingdom, Scotland, Glasgow Area, PA7 5PP
Languages: English
Posted: 17th May 2012

The (DII) Defence Information Infrastructure project is contracted to supply both hardware and software infrastructure solutions to support the MoD transition to a common base solution, based on Windows 2003 server and UAD products, whilst ensuring ongoing connection and support to "legacy" systems and the ultimate transfer of such into the DII solution. This is a multi-phased operation involving the development of many new solutions and the re-implementation of existing products in the DII environment.

Role Responsibilities:
Under general direction, support database infrastructure & application designs, including implementation of design components within Test Environments
Completion of detailed design documents as directed by the Lead Architects and Team Leads
Understand customer workflow and SLA's
Design procedures that meet or exceed customer service levels
Able to recommend improvements in design, in order to be more efficient, accurate and responsive
Act as a liaison between suppliers and other technical groups to resolve database service issues
Analyse performance problems connected with database applications and recommend solutions
Participate with project teams in the implementation of new/upgraded designs
Understand and adhere to standards and procedures relating to change management, performance management and security
Develop account specific documentation.

Essential Skills:
In-depth knowledge of SQL Server 2000, SQL Server 2005, and Windows 2003 to MCTS level, or equivalent
Experience of designing, deploying and administering SQL Server instances in an enterprise-level infrastructure
Experience of high availability technologies (clustering, SAN, load balancing) as they apply to database services
Able to produce high quality, clear technical documentation
Comfortable with having own work peer reviewed
Candidates must be willing and eligible to undergo UK MoD security clearance.
Desirable Skills:
Experience in Application Development for SQL Server 2000 and SQL Server 2005.

English Tutor Needed in Aberdeen

Title: English Tutor Needed in Aberdeen
Salary: per hour
Location: United Kingdom, Scotland, Aberdeenshire
Languages: English
Posted: 23rd May 2012

We are an international language training company offering private language classes throughout the country . Our clients, either individuals or companies, typically look for tailor made training at their homes or offices. They always tell us their training needs before they book with us and it is our job to recruit the best possible tutor - we hope it is you!

Currently, we are urgently seeking an English language trainer for one of our clients in Dyce, Aberdeen. Course details are:

Course: English Language Lessons (vocabulary used in daily conversations)
Length of Course: 2 hours per lesson only
Schedule: Friday mornings
Client: one adult
Start date: as soon as possible
Pay: negotiable; will be discussed in the phone interview

Compensation is negotiable depending on qualifications and experience. We are also happy to discuss travel costs. We require very little administration or paperwork from you.

In order to be eligible for this position, you should have a high written and oral language level and/or have a language degree and at least two years experience in teaching. You will also be required a visa/work permit if you are not a citizen.

Candidates who do not match these criteria will not be considered in the recruitment process. We offer freelance part time positions, and cannot sponsor any visa.

While we are looking specifically for tutors for our client (as specified above), we generally seek instructors across the state (especially, but not exclusively for our 5 main languages: English, Spanish, French, German, and Italian). Please feel free to apply (and/or encourage colleagues to apply) even if you cannot take on this particular position.

If you think you are the right teacher for this position please send your resume and references.

We look forward to hearing from you!

Interpreters based in Glasgow

Title: Interpreters based in Glasgow
Salary: 16-25 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: Arabic, French, Hindi, Mandarin, Other Languages, Albanian, Farsi, Georgian, Amharic
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Glasgow to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

MANDARIN DIOULA
ALBANIAN FARSI
AMHARIC FRENCH
ARABIC GEORGIAN
AZERI Hindi
BALUCHI KIKUYU
BENGALI KRIO
BERBER KURDISH
BILEN KURDISH BHADINI
BURMESE KURDISH KURMANJI
CANTONESE KURDISH SORANI
DARI

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

Interpreters based in Edinburgh

Title: Interpreters based in Edinburgh
Salary: Excellent
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Thai, Turkish, Tamil
Posted: 21st May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Edinburgh to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

Thai
Turkish
Tamil

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

Interpreters based in Glasgow

Title: Interpreters based in Glasgow
Salary: 16-25 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: Other Languages, Lingala, Nepali
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Glasgow to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

LINGALA SPANISH
LUGANDA SWAHILI
MANDINKA TEMNE
MIRPURI TIGRE
NEPALI TIGRINYA
PIDGEN ENGLISH TURKISH
PORTUGUESE URDU
PUNJABI Urdu/Punjabi
PUSHTU VIETNAMESE
RUSSIAN WOLOF
SHONA YORUBA
SOMALI

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

Interpreters based in Glasgow

Title: Interpreters based in Glasgow
Salary: excellent
Location: United Kingdom, Scotland, Glasgow Area
Languages: Other Languages
Posted: 21st May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Glasgow to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

Albanian

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

French or German Speaking Customer Service Representatives

Title: French or German Speaking Customer Service Representatives
Salary: Dependant on Experience
Location: United Kingdom, Scotland, Glasgow Area, Glasgow
Languages: French, German
Posted: 18th May 2012

Ralph Lauren once said 'I don't design clothes, I design dreams'

Do you dream of delivering legendary customer service??? Read on...

Recruiting now - Full Time Customer Service Representatives representing prestigious fashion brand Ralph Lauren

Shifts - 37.5 hours per week, 5/7 days between 0800 - 1900

Must be fluent in written/spoken French (native fluency) or German (native fluency), and fluent in English in order to be considered for position
Position Summary

The Customer Service Associate for the Ralph Lauren project will develop customer relationships to increase customer loyalty for the Ralph Lauren brands supported on RalphLauren.com and in national advertising. They will interact with customers utilising multiple systems, and browsers, in an efficient and professional manner. Learning and effectively articulating the Brand and the product of Ralph Lauren to ensure the delivery of a legendary customer experience in every contact.

Job Description

Responsibilities and typical activities for this position will include the following:

�Learn and articulate Polo Ralph Lauren products and lifestyle and respond to inquiries on the current season of merchandise featured on RalphLauren.com
�Respond to incoming contacts regarding sales, customer service issues, and technical website issues
�Listen to customers to understand their needs; provide appropriate action or response to those needs
�Confidently navigate the RalphLauren.com website, internet, customer support systems, and company supported intranet
�Assist customers in selecting Internet options for browsing along with navigation and placing orders on the website
�Communicate and manage conflict resolution in a professional manner; handle all basic and frequently occurring situations regarding order placement, order and return status issues, and current product information
�Use decision-making skills effectively, critical thinking, and elements of effective communication; use appropriate telephone etiquette and interpersonal skills
�Provide merchandise recommendations to customers when placing orders, inquiring about items, and responding to other inquiries such as returns and exchanges; be aware of and act upon potential up-sell opportunities
�Maintain a thorough knowledge and skill base for product, operations, policies and procedures, and computerised information systems
�Demonstrate professionalism by creating a positive image for RalphLauren.com
�Analyse needs, qualify, and refer RalphLauren.com customers to the proper sales channels
�Communicate information to the customer on current website features, upcoming promotions, products, retail stores, etc.
�Research inquiries and de-escalate customer�s concerns
�Provide follow up solutions to customer issues by following established procedures, process flows, and policies
�Interact with customers and other internal and external departments in a clear, concise, courteous, and professional manner via e-mail, letters, or phone
�Utilise writing, grammar, and proofreading skills to respond to e-mails
�Perform other duties as assigned

Knowledge, Skills and Abilities:

�Written/spoken fluency in French/ German & English
�Customer Service experience, preferably within an inbound Contact Centre environment is preferred
�Proficient internet browsing skills, with ability to navigate through multiple browsers and various search engines
�Solid keyboard and computer skills - including Microsoft and Windows based programs
�Able to see colour and pass a colour-blindness test
�Ability to multi-task and work in a fast paced environment under the direction of the

Team Manager

�Flexible and able to adapt to change and new situations
�Strong time management and organisational skills
�Detail oriented with analytical ability
�Excellent verbal and written business communication skills
�Professional, flexible, and positive team player that is self-directed and self-motivated
�Ability and willingness to learn new skills and technologies
�Passion for providing great service to customers
�Experience with luxury, fashion, apparel industries, preferred

Core Competencies

�Communication
�Technical Expertise
�Commercial Awareness
�Leadership
�Innovation/Creativity
�Problem Solving

Dutch Customer Service Representatives

Title: Dutch Customer Service Representatives
Salary: £14000.0 - £16800.0 per annum
Location: United Kingdom, Scotland
Languages: English, Dutch
Posted: 3rd May 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Dutch speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

We are looking for highly motivated individuals who are fluent in both Dutch and English. You will need to be able to demonstrate you have excellent knowledge and experience in customer service with strong IT skills.

Excellent oral and written communication skills, Demonstrate high level of computer literacy

*Immediate start available*
*Relocation assistance may be applicable*

Dutch Speaking Accounts Receivable Collector

Title: Dutch Speaking Accounts Receivable Collector
Salary: £17000.0 - £19000.0 per annum
Location: United Kingdom, Scotland
Languages: English, Dutch
Posted: 3rd May 2012

Key Accountabilities / Responsibilities
Collections
The Collector is responsible for the chasing of accounts that are becoming due and overdue for payment on the ledger they are responsible for. This is done via the telephone and e-mail on a daily basis, if copy invoices are requested they are sent and a follow up call is scheduled. If a payment is promised, a follow up call is scheduled if not received within the appropriate time. This process continues until the payment is received. If the payment is not received the Dunning Process is applied to take through to receipt of payment or to Legal/further action.

Dunning
A manual Dunning Letter system is in place to provide another tool to support Collections. A series of letters at intervals are sent to the customers requesting payment by a certain date. This Dunning process takes the accounts right through to Legal when this account will be transferred back to the retained team for Legal action to be taken.

Targets
Working to achieve monthly and quarterly targets, both individual and team based. These will be reviewed regularly with the Team Lead, to highlight problem accounts and issues requiring escalation
Unapplied Payments and On Account Payments.
Collectors must monitor and action the unapplied payment report, to request remittances from the customers to ensure the payments are applied with the correct invoices as quickly as possible.

AR Inbox/Mailbox
The Collector needs to closely monitor and action the AR Mailbox. This is where the majority of customer e-mails are sent, issues such as returned mail, incorrect company names and addresses, wrong rates and hours.

Organisation & Effectiveness
The Collector will organise the daily workload, by using the AR Collect Task List, Ageing report and Check list to ensure all priorities are covered, for example highest values, oldest items. This gives focus to the area's that required attention at the time.
Direction is also given and can be requested at any time from the AR Team Lead.

Disputes
Disputed invoices often prevent timely Collection. Disputes must be logged immediately and assigned to the Branches (Branch Manager or person listed) for resolution. This currently is done by e-mail, in future a query management tool called CDR will be implemented to record and progress the disputes to be resolved as quickly as possible to reduce overdue debt and increase Cash Collection/Flow.

Customer Service:
*Maintains a proactive working relationship with clients
*Is responsible for a customer focused service towards clients.
*Reacts to client requests / queries in a timely fashion - continually seeks out ways to improve client satisfaction.

Teamwork:
*Contributes to a good team spirit through proactive communication.
*Ensures that the daily activities, within their responsibilities, are fulfilled according to the timetable agreed with the direct supervisor.
*Holidays and Sickness covered by the team.

Control Environment:
*Ensures that procedures are being followed.
*Ensures that accounts records are adequately maintained.
*Is aware that the activities of the process need to be co-ordinated with other departments and checks position of this with supervisor.

Skills
*Client/Customer focused
*Strongly developed Interpersonal skills
*Confident communicator with excellent presentations skills
*Ability to use own initiative, however knows when to ask for help
*Team focused and motivated with a professional attitude
*Commitment
*Flexibility
*Planning and organisation of own workload
*Good analytical skill set with attention to detail
*Accuracy in processing data
*Ability to work to strict targets and deadlines.

Languages
Fluent Dutch Language Skills and a good command of English are required.

Education
An education and qualification in Finance and Administration would be advantageous

Norwegian Customer Service Representatives

Title: Norwegian Customer Service Representatives
Salary: £14000.0 - £16800.0 per annum
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 3rd May 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Norwegian speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

We are looking for highly motivated individuals who are fluent in both Norwegian and English. You will need to be able to demonstrate you have excellent knowledge and experience in customer service with strong IT skills

Excellent oral and written communication skills, Demonstrate high level of computer literacy
**Relocation assistance may be applicable**
**Immediate start available**

Telemarketing Agents

Title: Telemarketing Agents
Salary: £15500.0 - £17000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English
Posted: 3rd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

The Inside Sales Centre sells and supports our client's portfolio in the UK & Ireland through both through our channel partners and directly. Inside Sales has a turnover in excess of $600m per annum. The role of the Telemarketing Consultant is pivotal to the revenue growth and strategic expansion of our business in key market segments.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.

* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries)

* Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities

* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile PLEASE

NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Telemarketing Agents (French)

Title: Telemarketing Agents (French)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, French
Posted: 3rd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

The Inside Sales Centre sells and supports our client's portfolio in the UK & Ireland through both through our channel partners and directly. Inside Sales has a turnover in excess of $600m per annum. The role of the Telemarketing Consultant is pivotal to the revenue growth and strategic expansion of our business in key market segments.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.

* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries)

* Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities

* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*French
*Danish
*Dutch

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Partner Relationship Manager

Title: Partner Relationship Manager
Salary: £18000.0 - £25000.0 per annum + £12,000 OTE
Location: United Kingdom, Scotland
Languages: English
Posted: 24th May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business. The Erskine Inside Sales Centre sells and supports theirs portfolio in the UK & Ireland through both directly to customers and through their extensive reseller channel.

PLEASE NOTE: A generous bonus package is attached to this role

The Partner Relationship Manager will be involved in effective management and forecasting of Quota accounts on a daily, weekly and monthly basis. The role will develop Business Plans to include territory account planning to over achieve quota and grow our client's sales. Developing quarterly plans with owned accounts across all the Business Units. The role will manage campaigns and push sales as provided by the Business Stakeholders.

Main activities:
* To understand the partner's key drivers from both a business & IT perspective
* To develop relevant solutions to meet these through the engagement with our client's business units & recognised partners.
* To proactively inform the partner on new product & roadmaps, proposing upgrade & transition paths and to increase certification levels of the resellers.

* Good record of sales achievement within blue chip companies
* Excellent numerical skills
* Confident Product and Solutions Knowledge
* Excellent Communication, Negotiation and Networking Skills
* Good Presentation Skills
* Business Planning experience
* Skilled at interacting up to Senior management and Board Level
* Proven success in building strong partner relationships
* Experienced in managing a partner portfolio
* Strong Influential skills and Resourceful
* Knowledge of the SMB market

PLEASE NOTE If you have not received a response within 2 weeks, your application has been unsuccessful on this occassion.

Telemarketing Agents ( Flemish)

Title: Telemarketing Agents ( Flemish)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, Flemish
Posted: 22nd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

The role of the Telemarketing Consultant is pivotal to the revenue growth and strategic expansion of our business in key market segments.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:
* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.
* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries) * Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities
* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*Flemish

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Please Note: If you have not heard back within 2 weeks then your application has not been successful

Sales Consultant

Title: Sales Consultant
Salary: £18000.0 per annum + £7,000 OTE
Location: United Kingdom, Scotland
Languages: English
Posted: 22nd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business.

PLEASE NOTE - A generous bonus package is attached to this role

* Handling large volumes of inbound calls and converting sales enquiries into won revenue, ultimately maximizing revenue.
* Responsible for prospecting further opportunities and revenue when seasonality requires via outbound calling.
* Positioning and selling the benefits of clients consumer product portfolio. This also includes having a good understanding of competitor products, in order to effectively match and sell the benefits of clients products against this.
* Identifies, qualifies Direct sales opportunities
* Through supply chain management, handles product availability issues and the order escalation process to meet customers needs
* Instigates cross-selling and up-selling opportunities to improve margin & revenue performance
* Executes sales campaigns based on Director sign-off and provides suggestions for campaigns back to Business Groups
* Closed-loop lead management - continues management of activity through sales cycle
* Highly focused on quality (including quality of customer communication and written documentation)
* Highly organised working environment, with focus on good time management and meeting agreed deadlines
* Team based working culture
* Self management and personal pro-activeness in terms of commercial approach and making things happen

SKILLS/KNOWLEDGE & EXPERIENCE:
* Proven success in a revenue accountable phone and web sales role
* Ability to carry out defined sales actions and calls, based on Sales & Account Plans
* Exceptional negotiation & closing skills
* The ability to quickly review and adapt sales tactics where results do not meet expectations
* Exceptional understanding of Customers within the SMB & Consumer segment
* Ability to collaborate with colleagues throughout EMEA
* Excellent client awareness and understanding of the business portfolio.

Experience/ Knowledge Required:

* Exceptional motivation and sales ability
* Exceptional customer relationship building skills
* Exceptional voice and web-based communication skills.
* Strong focus on delivering value to customers
* Exceptional team-working
* Ability to operate in line with structured Sales / Account plans
* Excellent people networking skills.

PLEASE NOTE If you do not receive a response within 2 weeks, your application has be unsuccessful on this occassion.

Sun - Sat: shift patterns 8am-10pm (required to work Bank/ Public Holidays on rotational basis)

Please Note: If you have not heard back within 2 weeks you have not been successful for this position

MI Data Analyst

Title: MI Data Analyst
Salary: £20000.0 - £25000.0 per annum
Location: United Kingdom, Scotland
Languages: English
Posted: 22nd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business. The Erskine Inside Sales Centre sells and supports theirs portfolio in the UK & Ireland through both directly to customers and through their extensive reseller channel.

The role of the Management Information Data Analyst will be to design and develop timely, accurate and appropriate Management Information for distribution to internal and external stakeholders in co-operation with the rest of the Inside Sales Reporting Team.

Key Responsibilities:
* Manage the preparation, cleansing, conversion and/or population of data into relevant systems to deliver operationally viable data.
* Conduct business impact analysis on the deployed data.
* Pro-actively seek to improve MI procedures using Business impact analysis.
* Develop MI & reports, in a user friendly format, that supports business operations.
* Monitor MI production and highlight / escalate any issues to manage them through the appropriate escalation channels.
* Communicate complex analysis methodology to technical and non technical audiences.
* Ensure the quality of reports is excellent and that they are reliable and can be produced consistently.

Requirements:
* Educated to Bachelor degree level.
* Business intelligence, data mining or statistics validating or modeling data.
* Ability to work under own initiative to interpret data with a high level of detail and accuracy, feedback results and make recommendations supported by the findings.
* Ability to respond quickly to changing priorities and multiple parallel activities.
* Experience in a data driven role (an MI position would be a distinct advantage.)
* Experience of report production and/or MI production.
* Capable of recommending changes to drive business objectives.
* A detailed and analytical approach to researching and analysing data.
* Excellent excel, report-writing and SQL skills desirable.
* Excellent organisational and time management skills.
* Strong interpersonal skills.

Please Note : if you have not heard back within 2 weeks then your application has not been successful

Japanese Telemarketing Agents

Title: Japanese Telemarketing Agents
Salary: £18000.0 per annum + £5,800 OTE + £2k Nightshift Allowance
Location: United Kingdom, Scotland
Languages: English, Japanese
Posted: 1st May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.
* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries) * Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities
* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*Japanese

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Telemarketing Agents (Swedish)

Title: Telemarketing Agents (Swedish)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, Swedish
Posted: 1st May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:
* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers
* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries) * Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities
* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in the following languages:
*English
*Swedish

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Telemarketing Agents ( French or Swedish)

Title: Telemarketing Agents ( French or Swedish)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, French, Swedish
Posted: 22nd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities.

This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.
* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries) * Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities
* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*Swedish
*French

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Please Note: If you have not heard back within 2 weeks then your application has not been successful

Telemarketing Agents ( Finnish or German)

Title: Telemarketing Agents ( Finnish or German)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, Finnish, German
Posted: 22nd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

The role of the Telemarketing Consultant is pivotal to the revenue growth and strategic expansion of our business in key market segments.
Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities.

This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.
* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries) * Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities
* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*Finnish
*German

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Please Note: If you have not heard back within 2 weeks then your application has not been successful

MI Data Analyst

Title: MI Data Analyst
Salary: £20000.0 - £25000.0 per annum
Location: United Kingdom, Scotland
Languages: English
Posted: 15th May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business. The Erskine Inside Sales Centre sells and supports theirs portfolio in the UK & Ireland through both directly to customers and through their extensive reseller channel.

The role of the Management Information Data Analyst will be to design and develop timely, accurate and appropriate Management Information for distribution to internal and external stakeholders in co-operation with the rest of the Inside Sales Reporting Team.

Key Responsibilities:
* Manage the preparation, cleansing, conversion and/or population of data into relevant systems to deliver operationally viable data.
* Conduct business impact analysis on the deployed data.
* Pro-actively seek to improve MI procedures using Business impact analysis.
* Develop MI & reports, in a user friendly format, that supports business operations.
* Monitor MI production and highlight / escalate any issues to manage them through the appropriate escalation channels.
* Communicate complex analysis methodology to technical and non technical audiences.
* Ensure the quality of reports is excellent and that they are reliable and can be produced consistently.

Requirements:
* Educated to Bachelor degree level.
* Business intelligence, data mining or statistics validating or modeling data.
* Ability to work under own initiative to interpret data with a high level of detail and accuracy, feedback results and make recommendations supported by the findings.
* Ability to respond quickly to changing priorities and multiple parallel activities.
* Experience in a data driven role (an MI position would be a distinct advantage.)
* Experience of report production and/or MI production.
* Capable of recommending changes to drive business objectives.
* A detailed and analytical approach to researching and analysing data.
* Excellent excel, report-writing and SQL skills desirable.
* Excellent organisational and time management skills.
* Strong interpersonal skills.

Swedish Customer Service Roles

Title: Swedish Customer Service Roles
Salary: £14,000-16,800
Location: United Kingdom, Scotland, Glasgow Area, Greenock
Languages: English, Swedish
Posted: 21st May 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Swedish speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

Candidate profile
We are looking for highly motivated individuals who are fluent in both Swedish and English. You will need to be able to demonstrate that you have excellent knowledge and experience in customer service with strong IT skills.

Candidate skills
Excellent oral and written communication skills, Demonstrate high level of computer literacy
*Relocation assistance may be applicable*

French Localisation Games Tester

Title: French Localisation Games Tester
Salary: £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G3 8EP
Languages: French, German, Italian
Posted: 30th Apr 2012

Are you a keen gamer?
Are you passionate about language?
Are you verbal and literate in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese or Simplified Chinese?
Do you want a fun and relaxed working environment?

If you answered yes to all of these questions, then e4e wants to hear from you!

We run ongoing recruitment which identifies suitable candidates who we can contact when projects are available.

Job Description
Have you ever played a game and been frustrated by poor or incomplete translation, supposed jokes, cultural references that were out of place? Well this is your chance to a made real difference in making games more suitable for their target audiences. We want you to bring your passion for both games and language. Localisation testing involves performing language checks on a range of games for a variety of platforms including PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.

Main Duties
- Identifying spelling, grammar, punctuation and other language errors
- Identifying cultural issues
- Logging details of errors/issues found and providing suggestions for improvements
- Ad hoc translation

Person Specification
- Native level fluency in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese and Simplified Chinese
- Strong English language skills
- Strong cultural understanding of English and the language you are applying for
- Enthusiastic gamer � experience of at least one current platform
- Great team worker
- Excellent attention to detail
- Ability to communicate clearly and concisely
- Previous experience, particularly in console submission processes will be a distinct advantage but isn�t essential

Contract Details
- As we operate on a project by project basis, this role is offered on a casual basis
- Up to 40 hours per week, mainly Monday to Friday 8am to 5pm or 5:30pm to 2am but flexibility is required
- Overtime pay at time and a half
- Pro-rated holidays

How to Apply
Please send a CV and covering letter to ukrecruitment@e4e.com. Make sure you include the following details or we won�t be able to assess your application:
- Language you are applying for
- Details of your gaming and language experience
- Details of your right to work in the UK
- Details of any days/times you�re not available to work

It would also be helpful if you are local to Glasgow or within commutable distance to our Glasgow site, as no relocation packages are available and this position starts soon.

Danish Customer Service Representatives

Title: Danish Customer Service Representatives
Salary: £14000.0 - £16800.0 per annum
Location: United Kingdom, Scotland
Languages: English, Danish
Posted: 30th Apr 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Danish speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

We are looking for highly motivated individuals who are fluent in both Danish and English. You will need to be able to demonstrate you have excellent knowledge and experience in customer service with strong IT skills

Excellent oral and written communication skills, Demonstrate high level of computer literacy
**Relocation assistance may be applicable**
**Immediate start available**

Danish Customer Service Roles

Title: Danish Customer Service Roles
Salary: £14,000- 16,800
Location: United Kingdom, Scotland, Glasgow Area, Greenock
Languages: English, Danish
Posted: 21st May 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Danish speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

Candidate profile
We are looking for highly motivated individuals who are fluent in both Danish and English. You will need to be able to demonstrate that you have excellent knowledge and experience in customer service with strong IT skills.

Candidate skills
Excellent oral and written communication skills, Demonstrate high level of computer literacy
*Relocation assistance may be applicable*

Dutch Customer Service Roles

Title: Dutch Customer Service Roles
Salary: £14,000-16,800
Location: United Kingdom, Scotland, Glasgow Area, Greenock
Languages: English, Dutch
Posted: 21st May 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Dutch speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

Candidate profile
We are looking for highly motivated individuals who are fluent in both Dutch and English. You will need to be able to demonstrate that you have excellent knowledge and experience in customer service with strong IT skills.

Candidate skills
Excellent oral and written communication skills, Demonstrate high level of computer literacy
*Relocation assistance may be applicable*

MI Data Analyst

Title: MI Data Analyst
Salary: £20000.0 - £25000.0 per annum
Location: United Kingdom, Scotland
Languages: English
Posted: 21st May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. Their solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing reach globally across consumers, enterprises and small & medium business. The Erskine Inside Sales Centre sells and supports theirs portfolio in the UK & Ireland through both directly to customers and through their extensive reseller channel.

The role of the Management Information Data Analyst will be to design and develop timely, accurate and appropriate Management Information for distribution to internal and external stakeholders in co-operation with the rest of the Inside Sales Reporting Team.

Key Responsibilities:
* Manage the preparation, cleansing, conversion and/or population of data into relevant systems to deliver operationally viable data.
* Conduct business impact analysis on the deployed data.
* Pro-actively seek to improve MI procedures using Business impact analysis.
* Develop MI & reports, in a user friendly format, that supports business operations.
* Monitor MI production and highlight / escalate any issues to manage them through the appropriate escalation channels.
* Communicate complex analysis methodology to technical and non technical audiences.
* Ensure the quality of reports is excellent and that they are reliable and can be produced consistently.

Requirements:
* Educated to Bachelor degree level.
* Business intelligence, data mining or statistics validating or modeling data.
* Ability to work under own initiative to interpret data with a high level of detail and accuracy, feedback results and make recommendations supported by the findings.
* Ability to respond quickly to changing priorities and multiple parallel activities.
* Experience in a data driven role (an MI position would be a distinct advantage.)
* Experience of report production and/or MI production.
* Capable of recommending changes to drive business objectives.
* A detailed and analytical approach to researching and analysing data.
* Excellent excel, report-writing and SQL skills desirable.
* Excellent organisational and time management skills.
* Strong interpersonal skills.

Please Note : if you have not heard back within 2 weeks then your application has not been successful

Telemarketing Agents (French, Danish or Dutch)

Title: Telemarketing Agents (French, Danish or Dutch)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, Dutch, French
Posted: 30th Apr 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers

* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries)

* Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities

* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*French
*Danish
*Dutch

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Norwegian Customer Service Roles

Title: Norwegian Customer Service Roles
Salary: £14,000-16,800
Location: United Kingdom, Scotland, Glasgow Area, Greenock
Languages: English, Norwegian
Posted: 21st May 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Norwegian speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

Candidate profile
We are looking for highly motivated individuals who are fluent in both Norwegian and English. You will need to be able to demonstrate that you have excellent knowledge and experience in customer service with strong IT skills.

Candidate skills
Excellent oral and written communication skills, Demonstrate high level of computer literacy
*Relocation assistance may be applicable*

Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 18th May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 18th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German + another language Customer Service Advisor

Title: German + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 15th May 2012

German + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a German + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in German, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

HR - Customer Support Advisor

Title: HR - Customer Support Advisor
Salary: £17000 - £22000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 18th May 2012

HR - Customer Support Advisor
£20k per annum
FTC 11 months Contract
Glasgow - City Centre

The Role:
A rare and exciting opportunity has arisen for a HR Senior Customer Support Advisor within HR Operations in Glasgow. The role involves the provision of an effective, confidential and professional support service to employees across our client's organisation.
Working in a team you will provide HR support and advice to employees and people leaders across the organisation. You will be involved in supporting case management relating primarily to performance and absence.
Client Profile:
Our clients are a global bank with over 1800 sites, employing 38000 staff and are committed to providing the highest level of customer service to their personal. private and business clients. They combine local service of a very establish regional bank with the global strength of their parent company to offer a wide range of services both personal and business customers.

Experience/Qualifications

Essential
CIPD Qualification or working towards this
Minimum 2 years experience within an HR environment
Ability to manage own workload and to work on own initiative
Relationship Management Skills - e.g. influencing, stakeholder management, dealing and having difficult conversations.

Desirable
Understanding of Employment law
Experience in coaching over the telephone

Contact Details: please submit your CV to Jane Hammond via the "apply here" button

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * Edinburgh * Manchester
www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

French Speaking Games Testers

Title: French Speaking Games Testers
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 3rd May 2012

We are looking for French Speaking Gamers working for a well renowned client in Glasgow City Centre.

Main duties of the role will include the following:
- Identifying grammar, punctuation and language errors
- Translating information
- Identifying any cultural issues
- Logging errors so amendments can be made
- Suggesting improvements and development techniques

Successful candidates must be able to demonstrate the following:
- Fluency in French
- Strong English and French language skills both written and oral
- Enthusiastic gamer
- Have experience in using any of the following PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.
- Have excellent attention to detail
- Self starter and motivation are key

If the above has interested you, then please email a copy of your CV in to cheryl.mcpake@pertemps.co.uk or call me on 0141 248 6020.
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

Dutch Customer Service Advisor

Title: Dutch Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch
Posted: 24th May 2012

German Plus one other languageCustomer Advisor - Edinburgh

Starting Salary £14,800 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 18th May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

GERMAN SPEAKERS REQUIRED!!

Title: GERMAN SPEAKERS REQUIRED!!
Salary: £14500 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 18th May 2012

GERMAN SPEAKERS REQUIRED!!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

We welcome other applications from candidates with French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish or Finnish fluency.

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 18th May 2012

Norwegian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Norwegian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Norwegian and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, German, Dutch, Swedish, Finnish, Danish, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Lead Generators

Title: Lead Generators
Salary: £7.50 per hour
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 9th May 2012

Lead Generator

Temp to Perm

Our client based in Leith are one of the largest and most advanced providers of eCommerce and Online solutions in Europe. Working in partnership with the UKs premier telecommunication brands and the world's dominant Internet brands they have delivered tens of thousands of solutions to UK businesses

Main Duties and Responsibilities

· Generating new business by actively seeking/ following leads

· Making appointments with clients for more senior Sales Executives

· Lead generation achieved through data cleansing and qualifying leads

We will consider candidates from a variety of sectors, but is required to have the relevant experience - a confident manner and strong customer service skills are essential, and although the role involves sales, initially you are offering a free service so this is not a hard sell.

This is initially a temporary role, but for suitable candidates this could turn into a permanent role, where further benefits and a commission scheme are in place

MANDARIN SPEAKING VISA CONSULTANT

Title: MANDARIN SPEAKING VISA CONSULTANT
Salary: £16.2-18k + benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English, Mandarin
Posted: 15th May 2012

Job Title: Mandarin speaking Visa Consultant
Skills: Customer facing experience, degree qualified
Salary: £16.2-18k + benefits. The Edinburgh job is permanent, the London one is a 9 month contract to go permanent.
Location: EDINBURGH OR Central London

Your Job Duties:

� Dealing with customers and processing visa applications face to face and by post
� Conducting interviews with applicants
� Ensuring all relevant documents are received and processed
� Inputting all relevant information into system
� Ensuring all visa application fees are paid for
� Answering applicants� enquiry phone calls and emails, ensuring all information provided are strictly correct
� General filing
� Any other duties assigned by the management

Person Specification

Degree qualified
Good Customer Service experience.

Customer Service Advisor

Title: Customer Service Advisor
Salary: £14449 - £19420 per annum + pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 18th May 2012

Customer Service Advisors required for our client in the Edinburgh area. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Shift patterns (5day week) Monday - Friday 08.00 to 18.00 and alternative Saturdays 9.00 to 12.30 Salary £14.449 -£19.420 The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

Dutch Customer Service Advisor

Title: Dutch Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch
Posted: 24th May 2012

Dutch Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Dutch Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Dutch and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Danish Speakers

Title: Danish Speakers
Salary: £14000 - £17000 per annum + Excellent Benefits
Location: United Kingdom, Scotland, Glasgow Area
Languages: Danish
Posted: 30th Apr 2012

Key responsibilities of the role will include:

- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please email cv to pertemps.languages@pertemps.co.ukPertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 21st May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French Speaking Customer Service

Title: French Speaking Customer Service
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 3rd May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Glasgow area. The company pride itself on its ability to develop exceptional staff and will also offer first class training. Applicants applying must be fully flexible Monday - Sunday 7am - 10 pm.

Key responsibilities of the role will include:

- Fluency in French
-Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 21st May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Swedish Customer Service Advisor

Title: Swedish Customer Service Advisor
Salary: £14500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Swedish
Posted: 24th May 2012

Swedish Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Swedish Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Swedish plus English then we have the role for you!

Our client offers a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 21st May 2012

German Customer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Part time French Customer Service Advisor

Title: Part time French Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 18th May 2012

Part time French Customer Advisor

£14,500 - Pro rata - Working part time evenings Monday - Friday.

I am delighted to offer this fantastic opportunity for a French Customer Advisor to handle calls from French speaking customers of a telecommunications client. Successful candidate will have customer service experience and be fluent in both French and English.

Offering a competitive base salary of £14,500 pro rata, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for German, Dutch, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Dutch Customer Service Advisor

Title: Dutch Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 24th May 2012

Dutch Customer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in Dutch & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 24th May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 24th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 18th May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German Customer Service Advisor

Customer Service Advisor

Title: Customer Service Advisor
Salary: £15045 per annum + Bonus
Location: United Kingdom, Scotland, Fife
Languages: English
Posted: 27th Apr 2012

Customer Service Advisors required for Mortgage Collections Department for our client in Rosyth. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Set up payments to overdue accounts
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Hours of Work
Monday -Saturday - 5/6 days on a rota basis Salary £15,045 + benefits The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

German Plus one other language Customer Service Advisor

Title: German Plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 21st May 2012

German Plus one other languageCustomer Advisor - Edinburgh

Starting Salary £14,800 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 18th May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Customer Advisor-Flemish Speaker!

Title: Customer Advisor-Flemish Speaker!
Salary: £15700 per annum + Benefits
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch, French, Flemish
Posted: 21st May 2012

Flemish or French with Dutch Customer Service Advisor - £15700 + benefits

FPSG are currently recruiting for a Multi-lingual Customer Service Advisor for an award winning organization based in Glasgow City Centre. This is a fantastic opportunity for a customer services professional to join a friendly, vibrant and forward thinking environment where your ideas make a difference!

As part of the Customer Service team you will be responsible providing first class administrative and customer telephony support for a well known retail organisation. You will be handling a wide variety of calls from both internal and external customers and your ultimate aim will be to provide first contact resolution over a wide spectrum of queries and issues whilst providing a fantastic customer experience. This position boasts a wide ranging and varied workload that will provide a challenging and rewarding working environment.

* Applicants must be fluent in English,French PLUS Dutch/Flemish with excellent communication skills
* A proven track record in a customer services environment
* Good I.T. skills
* A team player with a passion for customer service
* Ability to work on your own initiate
* Excellent time management skills

For more information on this role please call Isabella Gold on 0141 270 5116.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands. FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services. * Glasgow (HQ) * Edinburgh * Manchester www.fpsgconnect.co.uk FPSG CONNECT IS AN EQUAL OPPORTUNITIES EMPLOYER

Dutch Speaking Game Testers

Title: Dutch Speaking Game Testers
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch
Posted: 3rd May 2012

We are looking for Dutch Speaking Gamers working for a well renowned client in Glasgow City Centre.

Main duties of the role will include the following:
- Identifying grammar, punctuation and language errors
- Translating information
- Identifying any cultural issues
- Logging errors so amendments can be made
- Suggesting improvements and development techniques

Successful candidates must be able to demonstrate the following:
- Fluency in Dutch
- Strong English and Dutch language skills both written and oral
- Enthusiastic gamer
- Have experience in using any of the following PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.
- Have excellent attention to detail
- Self starter and motivation are key

If the above has interested you, then please email a copy of your CV in to cheryl.mcpake@pertemps.co.uk or call me on 0141 248 6020.
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14000 - £17000 per annum + Excellent Benefits
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 30th Apr 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Inverclyde area. The company pride itself on its ability to develop exceptional staff and will also offer first class training.

Key responsibilities of the role will include:

- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl/Sadia on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

French Speaking Customer Service

Title: French Speaking Customer Service
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 21st May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Glasgow area. The company pride itself on its ability to develop exceptional staff and will also offer first class training. Applicants applying must be fully flexible Monday - Sunday 7am - 10 pm.

Key responsibilities of the role will include:

- Fluency in French
-Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

Spanish + Italian Customer Service Advisor

Title: Spanish + Italian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 21st May 2012

Spanish + Italian Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Spanish + Italian & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £15700 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, German
Posted: 24th May 2012

German Customer Service Advisor

Glasgow City Centre

£15700 salary

This is a fantastic job for a customer focused bilingual individual to join a leading Glasgow City Centre organisation offering career development and stability.

This is an inbound customer service role and the ideal candidate will come from a customer focused background and have excellent oral and written communication skills.

If you are interested please call Ann Barclay on 0141 272 7812 for an immediate interview

Dutch Customer Service Advisor

Spanish and Italian Customer Service Advisor

Title: Spanish and Italian Customer Service Advisor
Salary: £14800 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 21st May 2012

Spanish and Italian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Spanish and Italian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Spanish, Italian and English the we have the role for you!

Our client offer a starting salary of £14,800 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 24th May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Dutch Customer Service Advisor

French/Italian Customer Service Account Manager

Title: French/Italian Customer Service Account Manager
Salary: £8 per hour
Location: United Kingdom, Scotland, Fife
Languages: French, Italian
Posted: 21st May 2012

French/Italian Customer Service Account Manager - Kirkcaldy
£8.ph - On going basis

Are you fluent in either French or Italian plus English

Are you available immediately?

Do you have strong customer service/account management experience?
Do you have the confidence to work independently when required?

An exciting opportunity has come up to join a small team within a thriving business. Working in a fast paced environment you must be confident at dealing with potential and existing customers over the telephone and taking full ownership throughout the process.

You must be comfortable working to tight deadlines and dealing with urgent matters within given timescales. Good administration and multi-tasking skills are a must!

For more information please apply on line or call Fiona on 0131 718 8019

German & Dutch 1st Line Analyst

Title: German & Dutch 1st Line Analyst
Salary: £18000 - £21000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch
Posted: 24th May 2012

Role: German/Dutch Speaking Service Desk Level 1 Analyst
Salary: £18000-£21000 + excellent benefits

Location: Glasgow

Our client is looking for a German and Dutch (2 different roles) Speaking Level 1 Service Desk Technician to take up a permanent position in Glasgow. The role of a Level 1 Technician is to perform first line telephone and e-mail support including analysis, diagnosis and resolution of desktop, laptop, printer and telephone problems, and where possible recommend and implement corrective solutions.

Key Responsibilities:
*To provide support for staff whether located at home, office or client site.
*To provide telephone support on desktop, laptop, PDA, printers, telephones and any other emerging technology and related system issues.
*To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order support the user-base.
*To accurately maintain and update the call logging system in the course of undertaking such support.
*Active management of the existing support calls in the call logging system in order to provide a first class support service to the user-base.
*To contribute to the continuing development and maintenance of the knowledge database with the aim of increasing the technical skills of the wider team.
*To establish and maintain productive working relationships with the wider IT TEAM community
*Proactively work as a member of a team
*Maintain individual performance targets

Experience and attributes:
*German or Dutch speaking
*Proven 1st line desktop support experience.
*Very broad technical knowledge on a wide range of products
*In-depth knowledge of standard business applications (eg, Microsoft/Lotus/etc).
*A strong orientation toward the customer service industry gained from previous roles.
*Excellent communication skills, especially in telephone techniques
*Proven analytical and problem solving ability.
*Keen attention to detail and accuracy.

Interested? Please send your cv in the 1st instance to Nicola.McArtrhur@pertemps.co.uk or call Nicola at Pertemps on 0141 243 4484Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

Dutch Customer Service Advisor

Title: Dutch Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 24th May 2012

Dutch Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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German Customer Service Advisor

Turkish Plus one other language Customer Service Advisor

Title: Turkish Plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 24th May 2012

Turkish Plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800 + Relocation Package

You will be fluent in Turkish & English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Spanish + Italian Customer Service Advisor

Title: Spanish + Italian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 21st May 2012

Spanish + Italian Customer Advisor - Edinburgh

Starting Salary £14,500

You will be fluent in Spanish + Italian & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 24th May 2012

German Customer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Turkish + another language Customer Service Advisor

Title: Turkish + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French, German, Turkish
Posted: 24th May 2012

Turkish + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Turkish + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Turkish and English and another language from the below list:

Dutch, Swedish, Italian, German, French, Polish, Italian, Spanish and Norwegian

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

To apply please submit your cv or call Claire on 0131 718 8036

Italian + Spanish Customer Service Advisor

Title: Italian + Spanish Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 24th May 2012

Spanish + Italian language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Spanish + Italian Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Spanish, Italian & English.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Mortgage Collections/ Customer Service Advisor

Title: Mortgage Collections/ Customer Service Advisor
Salary: £15045 per annum + Bonus
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 27th Apr 2012

Customer Service Advisors required for Mortgage Collections Department for our client in Rosyth. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Set up payments to overdue accounts
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Hours of Work
Monday -Saturday - 5/6 days on a rota basis Salary £15,045 + benefits The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

German or French speaking Product Advisor

Title: German or French speaking Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French, German
Posted: 24th May 2012

German/ French Product Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting German and French Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in French or German and English the we have the role for you!

Our client offer a starting salary of £15,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so ou can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen which includes free beverages!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Dutch Customer Service Advisor

Multi-Lingual Customer Service Agents

Title: Multi-Lingual Customer Service Agents
Salary: £14500 - £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, French, German
Posted: 21st May 2012

Fanastic New Multi-Lingual Customer Service Opportunities!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish, Finnish

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Norwegian + another language Customer Service Advisor

Title: Norwegian + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 21st May 2012

Norwegian + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Norwegian + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Norwegian, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for German, Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

German Customer Service Advisor

German/Norwegian/Dutch/Italian/French Customer Advisors

Title: German/Norwegian/Dutch/Italian/French Customer Advisors
Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, German, Norwegian
Posted: 24th May 2012

German/Norwegian/Dutch/Italian/French Customer Advisors/ Technical Advisors

If you have excellent customer service skills and speak a language in addition to English then we have exciting bilingual call centre opportunities. Our client is experiencing an exciting period of growth and therefore has increased opportunities.

Immediate telephone interviews will be given to suitable candidates with the below languages as our client is recruiting for immediate starts:

French * German * Swedish * Italian * Norwegian * Dutch * Welsh

I also often recruit the below languages so please feel free to send your cv and it shall be retained for future vacancies:

Portuguese * Spanish * Danish *Finnish *Polish * Bulgarian * Czech * Hungarian * Romanian * Slovakian * Flemish * Gulf Arabic * Turkish

Our client offer a starting salary of £14,500 -£16,500 (depending on your skill set) plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian, Swedish
Posted: 21st May 2012

Norwegian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Norwegian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Norwegian and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, German, Dutch, Swedish, Finnish, Danish, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

European Customers Service Advisors

Title: European Customers Service Advisors
Salary: £15000 - £17500 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch, German, Norwegian
Posted: 24th May 2012

European Customer Service Advisor

Our international client has a requirement for European Customer Service Advisors to join their Glasgow team.

We are very keen to hear from candidates with a proven track record in a customer focused team environment and who are fluent in English and one of the following languages;

* German * Dutch * Norwegian. * Flemish * Swedish

If you have strong communication, negotiation and relationship building skills and have experience within a customer focused environment please call Ann Barclay on 0141 272 7812 for an immediate interview.

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Dutch Customer Service Advisor

Norwegian + another language Customer Service Advisor

Title: Norwegian + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 24th May 2012

Norwegian + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Norwegian + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Norwegian, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for German, Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

German/Norwegian/Dutch/Italian /FrenchCustomer Service Advisor

Title: German/Norwegian/Dutch/Italian /FrenchCustomer Service Advisor
Salary: £14500 - £16500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 21st May 2012

Multilingual Customer Service/Technical Advisors
Edinburgh, £14,500 - £16,500

If you're a team player with excellent customer service skills, set your sights on Search Call & Contact Centre. Because, when it comes to multilingual call centre opportunities, reason for recruitment is due to growth and therefore increased opportunities we've got it covered. Especially if you're fluent in English and at least one of the following:

Portuguese * Spanish * French * German * Swedish * Italian * Danish * Norwegian * Finnish * Dutch * Polish * Bulgarian * Czeck * Hungarian * Romanian * Slovakian * Welsh * Flemish

Responding to customer queries, you'll provide effective solutions/information and identify when calls should be passed to another department for resolution - maintaining records and delivering the level of service our clients customers have come to expect. Excellent Customer Service skills are essential and for the Technical Advisor Roles you will have previous IT or Technical Experience

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

Get talking your language, by talking to the right people. If interested please apply online with an up to date CV or call Fiona Tal on 0131 718 8019
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Polish + another language Customer Service Advisor

Title: Polish + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Spanish, Polish
Posted: 18th May 2012

Polish + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Polish + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Polish, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for German, Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Helpdesk Administrator

Title: Helpdesk Administrator
Salary: £18000 - £20000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 24th May 2012

Help Desk / Administrator
Salary - £18k - £20k per annum
Location - Glasgow
Contract - Permanent
Market - Facilities Management

The Role
Provide a single point of contact for customers, technical staff, support staff and management, receiving calls on the Help Desk.
Issue and follow-up of work orders and updating information onto database.
Updating holiday and sickness records, in agreement with the Senior Administrator.
Provide typing and administration support as required.
Provide telephone support and answer calls.
Research, prepare and supply information.
Draft and prepare documents.
Develop, implement and maintain procedures.
Obtain, organise and monitor the use of materials and equipment.
Liaise with the HR department to ensure training records are updated as required.

The Client
Our clients are UK based multi technical, facilities management and building services company. Operating a branch network around the UK to offer exceptional service and quality to customers. Offering an innovative approach to clients ensures high level of retention, trust and loyalty with their clients.

The Person
Must have experience of working in an office environment especially within a helpdesk/facilities administration role. The successful candidate will have exceptional communication skills as will be dealing with multi level staff, customers, suppliers and Senior Managers. Applicants must also have fast and accurate typing skills and be conversant with all IT systems in particular facilities management software.

LOCATION - Glasgow (West)

SALARY- £18k - £20k per annum

HOURS - Mon - Fri business hours

Contact Details: please submit your CV to Jane Hammond via the 'apply here' button

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * Edinburgh * Manchester
www.fpsgconnect.co.uk

FPSG CONNECT IS AN EQUAL OPPORTUNITIES EMPLOYER

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 24th May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Urgent! Are you fluent French, Italian or Spanish?

Title: Urgent! Are you fluent French, Italian or Spanish?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 15th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

ARE YOU AVAILABLE TO START WORK THIS WEEK IN EDINBURGH?

PLEASE NOTE ONLY CANDIDATES LIVING IN SCOTLAND WILL BE CONSIDERED

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, French, Spanish, Italian or Portuguese as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 18th May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Spanish and Italian Customer Service Advisor

Title: Spanish and Italian Customer Service Advisor
Salary: £14800 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 18th May 2012

Spanish and Italian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Spanish and Italian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Spanish, Italian and English the we have the role for you!

Our client offer a starting salary of £14,800 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

German Customer Service Advisor

German + another language Customer Service Advisor

Title: German + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 21st May 2012

German + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a German + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in German, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Part time Spanish Customer Service Advisor

Title: Part time Spanish Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 18th May 2012

German + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a German + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in German, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

German + Turkish Customer Service Advisor

Title: German + Turkish Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German, Turkish
Posted: 21st May 2012

German + Turkish Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a German + Turkish Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in German, Turkish and English.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Dutch Advisor - Part Time

Title: Dutch Advisor - Part Time
Salary: £15700 per annum + prorata
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Dutch
Posted: 8th May 2012

Dutch Advisor - Part Time 20 hours per week

Glasgow city centre £15700 prorata

Our client, a leading supplier of multi-lingual contact centre services are recruiting for a professional Dutch speaking Customer Service Advisor based in the city centre of Glasgow.

This unique vacancy is rarely available and is a fantastic opportunity for a skilled bi-lingual candidate, fluent in both English and Dutch to join a fantastic business.

You will be responsible for delivering service excellence to customers both internally and externally, contributing towards business targets and goals. The business has a strong customer focus and puts the customer at the heart of everything they do, something the right candidate will place importance on.

The individual will be responsible for delivering against kpi targets, with a strong focus on delivery of quality on every call. You will ideally come with a proven track record in delivering excellent customer service and have a can-do attitude. Most importantly, you will have excellent communication skills, written and verbal in both English and Dutch.

On offer is an opportunity to join a great company with a generous salary and benefits package. For more information please contact Ann Barclay 0141 272 7812 or apply online.

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Norwegian
Posted: 8th May 2012

Glasgow City Centre Norwegian Advisor

Salary £15,500

Our international Glasgow city centre based client has a requirement for Norwegian Customer Service advisors to join their Glasgow team.

This is an inbound customer service role that will involve liaising with Norwegian customers, you will be responsible for taking and processing orders, updating the database and resolving any queries. Excellent communication skills both written and oral is essential as you will be communicating with customers via the telephone and email.

We are very keen to hear from candidates with a proven track record in a customer focused team environment and who are fluent in English and Norwegian

If you have strong communication, negotiation and relationship building skills and have experience within a customer focused environment please call Ann Barclay on 0141 272 7812 for an immediate interview

Team Leader

Title: Team Leader
Salary: £23000 - £28000 per annum + Car, Laptop, Excellent Bonus
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, French, Spanish
Posted: 14th May 2012

Pertemps Scotland are urgently seeking an experienced Senior Recruitment Consultant to take the next step into management as a Team Leader in our busy Glasgow branch. We are one of the largest and most established privately owned recruitment consultancies in the UK with a turnover of more than £250million per annum.

In Scotland we have 6 branches from Aberdeen to Glasgow and several on site business units and cover the whole of Scotland for our clients. As one of the Top 100 Companies to work for in the UK we pride ourselves in the quality of support and training that our staff receive and our aim is to be the recognised as the best provider of innovative resourcing solutions in the Scottish marketplace.

This role will involve:

* Monitoring performance, coaching and mentoring of a team of 3 people across the Commercial and Industrial sectors
* Maintaining the level and quality of the sales activity within the team to ensure that targeted levels of jobs/bookings are brought in to the business
* Ensuring clients and candidates receive the highest level of service in the delivery to their requirements
* Working to revenue targets both individually and for the team.
* Being a role model from a sales and delivery point of view for the whole team

In order to be successful an applicant will need to be able to demonstrate the following:

* A proven track record in sales and delivery within a recruitment consultancy
* Commercial acumen and the ability to negotiate "Win/Win" agreements
* Excellent communication skills both face to face and in writing
* Well developed interpersonal skills and a professional approach
* A full driving licence

For the right individual this role will lead to a Branch Manager position and offers excellent opportunities to develop your career. Training will be provided in management, however, a proven track record of success in a recruitment consultancy is absolutely essential and candidates who do not have this experience will not be considered.
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

German or French speaking Product Advisor

Title: German or French speaking Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French, German
Posted: 23rd May 2012

German/ French Product Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting German and French Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in French or German and English the we have the role for you!

Our client offer a starting salary of £15,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so ou can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen which includes free beverages!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Multi-Lingual Customer Service Agents

Title: Multi-Lingual Customer Service Agents
Salary: £14500 - £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, French, German
Posted: 14th May 2012

Fanastic New Multi-Lingual Customer Service Opportunities!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish, Finnish

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 17th May 2012

German Customer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French and Dutch Customer Service Agent Glasgow

Title: French and Dutch Customer Service Agent Glasgow
Salary: £14000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Dutch, French
Posted: 8th May 2012

Company: Our client is a global leader in Information Technology. They have their European Customer Service and Technical Support centre based in Glasgow. This centre is responsible for managing their complete range of European customers.

Role: New positions have been created for a French and Dutch Customer Service Representatives in the Glasgow offices. The person in this position is responsible for providing the customer with support and solutions to their queries and also improving the company`s procedures to maintain customer satisfaction at all times. Their role includes,
- Supporting their customers by responding to their general queries professionally and transferring their calls to the appropriate department.
- Delivering a service which is made easier by knowing the company`s technical products and their functions.
- Using customer feedback to continually improve products, procedures and customer service.
- Maintaining high quality standards when dealing with customer care, to achieve customer satisfaction
- Responding to customer calls, emails and queries in an appropriate amount of time without compromising quality.
- Completing call logs and reporting to supervisor on trends of customer calls
- Maintaining and updating the customer database and resolving their problems using the computer system
- Managing each problem that arises until it is resolved and improving work exercises to the best of their ability to achieve the best results.

Skills: The ideal candidate must speak fluent French, Dutch and English. The candidate must be confident, highly motivated, have excellent interpersonal skills, the ability to form strong lasting relationships with customers and possess excellent communicational skills both verbally and written. Previous experience in customer service, preferably providing customer support via calls and emails and administration experience are required. Basic IT skills such as the use of Microsoft Office, databases and the internet are required. Multi-tasking and organisational skills and the ability to identify solutions would be a benefit.

Gain: This role will allow you to use your languages and customer service/IT experience while gaining experience in a leading IT company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.

BeesWax Europe

Ireland +353 0 1 231 3100

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 17th May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German Customer Service Advisor

Norwegian Customer Service Advisor

German + another language Customer Service Advisor

Title: German + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 17th May 2012

German + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a German + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in German, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Dutch Product Specialist

Title: Dutch Product Specialist
Salary: £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch
Posted: 17th May 2012

Dutch Product Specialist- Edinburgh

£15000 - Working 40 hours per week based in Sighthill, Edinburgh

Our client is a market leading outsource contact centre who provides an array of
sophisticated customer management solutions to major international companies
around the world, primarily in the communications, financial services, healthcare,
technology and transportation and leisure industries.

We can currently offer fantastic opportunities to enthusiastic technical support advisors to take inbound calls and help Dutch customers. As a leading international outsourcing company with a worldwide reputation for excellence, it is vital that our client is in a position to provide the very best in support. They can only do this by getting the right people on board.

Successful candidates will have customer service experience and be fluent in both Dutch and English.

Our client is able to provide the highest level of support and a career path which
will develop and enhance each candidate's individual skills. Based in Sighthill, they
are easily accessible and just minutes from the heart of Scotland's vibrant capital city.
Offering a competitive salary of £15,000 and a chance to use your language
skills in a fast paced business environment, our client will help you reach your true potential.

We are also currently recruiting for Customer Advisers with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

To apply for this role please submit your cv or call Claire Bull on 0131 718 8036 for more information.

Italian + Spanish Payroll Analyst, Glasgow £18-23k

Title: Italian + Spanish Payroll Analyst, Glasgow £18-23k
Salary: £18000 to £23000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Italian, Spanish
Posted: 8th May 2012

Company: Our client is a company who offer a range of products and services to customers in more than 160 countries worldwide. They now have a position for Italian and Spanish speaking Payroll Analyst for their Glasgow headquarters.

Role: In our client`s European team in Glasgow, there is a new position available for an Italian + Spanish speaking payroll expert. A Payroll Analyst is responsible for managing the technical and operational side of the business so that payroll professionals can deliver their bureau services in an efficient manner. Their tasks include providing monthly payroll processing for the Italian + Spanish companies, improving and maintaining administrative HR procedures, running the office on a day to day basis requires them to liaise with the MD, customers and staff, staying close and collaborating with local business partners and Glasgow and ensure that all legal and authoritarian requirements concerning our HR servicing are met.

Skills: The ideal candidate must speak fluent Italian + Spanish along with a good level of English. The candidate should possess a blend of technical and operational payroll experience including Microsoft word, SAP, network, directory, payroll hardware and software support skills as well as a minimum of 2 years working experience in payroll and HR administration. He/She will have 2 years experience in a computerized accounting environment preferably within a payroll function or finance. Candidates must have a solid understanding of ADP Payroll System and or other Payroll Systems i.e. ADP, VISMA, Datev, SAP to be considered for this role. The candidate must be organised, highly motivated, enthusiastic, have strong development potential and possess excellent communicational skills both verbally and written. A bachelor`s degree is also a benefit.

Gains: This is well known company with excellent career potential. They are providing you with a challenging position with an attractive salary and on the job training. If you feel this is the role for you please do not hesitate to contact our team.

UK: +44 0 20 3468 4181

Part time Spanish Customer Service Advisor

Title: Part time Spanish Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Spanish
Posted: 17th May 2012

Part time Spanish Customer Advisor

£14,500 - Pro rata - Working 16 - 20 hours a week.

I am delighted to offer this fantastic opportunity part time Spanish Customer Advisor to handle calls from Spanish speaking customers. Successful candidate will have customer service experience and be fluent in both Spanish and English. The successful candidate will be required to complete a 2 week training period which will be full time. Please do not apply unless you can commit to full time hours during the training period.

Offering a competitive base salary of £14,500 pro rata, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for German, French, Dutch, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Spanish and Italian Customer Service Advisor

Title: Spanish and Italian Customer Service Advisor
Salary: £14800 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 17th May 2012

Spanish and Italian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Spanish and Italian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Spanish, Italian and English the we have the role for you!

Our client offer a starting salary of £14,800 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

German Customer Service Advisor

Nordic Customer Service Executive in Glasgow

Title: Nordic Customer Service Executive in Glasgow
Salary: £14000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Norwegian
Posted: 8th May 2012

Company: Our client is a global leader in Information Technology. They have their European Customer Service and Technical Support centre based in Glasgow. This centre is responsible for managing their complete range of European customers.

Role: New positions have been created for a Norwegian Customer Service Representative. The person in this position is responsible for providing the customer with support and solutions to their queries and also improving the company`s procedures to maintain customer satisfaction at all times. Their role includes,
- Supporting their customers by responding to their general queries professionally and transferring their calls to the appropriate department.
- Delivering a service which is made easier by knowing the company`s technical products and their functions.
- Using customer feedback to continually improve products, procedures and customer service.
- Maintaining high quality standards when dealing with customer care, to achieve customer satisfaction
- Responding to customer calls, emails and queries in an appropriate amount of time without compromising quality.
- Completing call logs and reporting to supervisor on trends of customer calls
- Maintaining and updating the customer database and resolving their problems using the computer system
- Managing each problem that arises until it is resolved and improving work exercises to the best of their ability to achieve the best results.

Skills: The ideal candidate must speak fluent Norwegian and English. The candidate must be confident, highly motivated, have excellent interpersonal skills, the ability to form strong lasting relationships with customers and possess excellent communicational skills both verbally and written. Previous experience in customer service, preferably providing customer support via calls and emails and administration experience are required. Basic IT skills such as the use of Microsoft Office, databases and the internet are required. Multi-tasking and organisational skills and the ability to identify solutions would be a benefit.

Gain: This role will allow you to use your languages and customer service/IT experience while gaining experience in a leading IT company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.
Origin Multilingual - BeesWax Europe

Ireland +353 0 1 231 3100

Norwegian Customer Service Advisor

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 17th May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 23rd May 2012

German Customer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 17th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 17th May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Swedish Outbound Telesales Agent Dundee Scotland

Title: Swedish Outbound Telesales Agent Dundee Scotland
Salary: £17000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English, Swedish
Posted: 8th May 2012

Company: Our client is a designer and manufacturer company for the commercial vehicle, automotive, agricultural and off-highway vehicle markets. They are now seeking a Swedish Outbound Telesales agent in their Dundee headquarters.
Role: In the role of Swedish Outbound Telesales Agent you will carry out the following duties;

- Make outbound business-to-business sales calls to potential customers
- Present effectively the features & benefits of products & services
- He/she will manage customer interaction & information on database
- The successful candidate will participate in activities to support our marketing strategy in the target country

Skills: The skills needed for this role are as follows;
- You must be able to speak fluent Swedish and English.
- 1 years experience in a sales role working with targets.
- Previous Contact centre experience is a necessity
- Candidates with telesales, lead generation, business development or good sales experience are welcomed.

Gain: These positions offer candidates excellent sales training, a competitive basic salary plus fantastic commission and career potential that will allow you to commence a career in IT Sales. Successful candidates can move into channel sales, marketing, field sales or account management. If you feel this is the role for you please do not hesitate to contact our team.

UK: +44 0 20 3468 4181

Customer Service Advisor

Title: Customer Service Advisor
Salary: £14449 - £19420 per annum + pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 17th May 2012

Customer Service Advisors required for our client in the Edinburgh area. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Shift patterns (5day week) Monday - Friday 08.00 to 18.00 and alternative Saturdays 9.00 to 12.30 Salary £14.449 -£19.420 The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

German/Norwegian/Dutch/Italian/French Customer Advisors

Title: German/Norwegian/Dutch/Italian/French Customer Advisors
Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, German, Norwegian
Posted: 23rd May 2012

German/Norwegian/Dutch/Italian/French Customer Advisors/ Technical Advisors

If you have excellent customer service skills and speak a language in addition to English then we have exciting bilingual call centre opportunities. Our client is experiencing an exciting period of growth and therefore has increased opportunities.

Immediate telephone interviews will be given to suitable candidates with the below languages as our client is recruiting for immediate starts:

French * German * Swedish * Italian * Norwegian * Dutch * Welsh

I also often recruit the below languages so please feel free to send your cv and it shall be retained for future vacancies:

Portuguese * Spanish * Danish *Finnish *Polish * Bulgarian * Czech * Hungarian * Romanian * Slovakian * Flemish * Gulf Arabic * Turkish

Our client offer a starting salary of £14,500 -£16,500 (depending on your skill set) plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Customer Service Adviser - Permanent

Title: Customer Service Adviser - Permanent
Salary: £14449 - £19000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 23rd May 2012

Customer Service Advisors required for our client in the Edinburgh area. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Shift patterns (5day week) Monday - Friday 08.00 to 18.00 and alternative Saturdays 9.00 to 12.30 Salary £14.449 -£19.420 The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

Turkish Plus one other language Customer Service Advisor

Title: Turkish Plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 23rd May 2012

Turkish Plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800 + Relocation Package

You will be fluent in Turkish & English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus Spanish Speaking Customer Service

Title: French plus Spanish Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 23rd May 2012

Fantastic New French and Spanish Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in French plus Spanish as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as French and Spanish
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

Swedish Customer Service Advisor

Title: Swedish Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 23rd May 2012

Swedish Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Swedish plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Swedish Customer Service Advisor

Title: Swedish Customer Service Advisor
Salary: £14500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Swedish
Posted: 23rd May 2012

Swedish Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Swedish Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Swedish plus English then we have the role for you!

Our client offers a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Swedish Customer Service Advisor

Title: Swedish Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch
Posted: 23rd May 2012

Swedish Plus one other languageCustomer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in Swedish & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 23rd May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Turkish Plus one other language Customer Service Advisor

Title: Turkish Plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 23rd May 2012

Turkish Plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800 + Relocation Package

You will be fluent in Turkish & English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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French/Italian Customer Service Account Manager

Title: French/Italian Customer Service Account Manager
Salary: £8 per hour
Location: United Kingdom, Scotland, Fife
Languages: French, Italian
Posted: 23rd May 2012

French/Italian Customer Service Account Manager - Kirkcaldy
£8.ph - On going basis

Are you fluent in either French or Italian plus English

Are you available immediately?

Do you have strong customer service/account management experience?
Do you have the confidence to work independently when required?

An exciting opportunity has come up to join a small team within a thriving business. Working in a fast paced environment you must be confident at dealing with potential and existing customers over the telephone and taking full ownership throughout the process.

You must be comfortable working to tight deadlines and dealing with urgent matters within given timescales. Good administration and multi-tasking skills are a must!

For more information please apply on line or call Fiona on 0131 718 8019

German/Norwegian/Dutch/Italian/French Customer Advisors

Title: German/Norwegian/Dutch/Italian/French Customer Advisors
Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, German, Norwegian
Posted: 23rd May 2012

German/Norwegian/Dutch/Italian/French Customer Advisors/ Technical Advisors

If you have excellent customer service skills and speak a language in addition to English then we have exciting bilingual call centre opportunities. Our client is experiencing an exciting period of growth and therefore has increased opportunities.

Immediate telephone interviews will be given to suitable candidates with the below languages as our client is recruiting for immediate starts:

French * German * Swedish * Italian * Norwegian * Dutch * Welsh

I also often recruit the below languages so please feel free to send your cv and it shall be retained for future vacancies:

Portuguese * Spanish * Danish *Finnish *Polish * Bulgarian * Czech * Hungarian * Romanian * Slovakian * Flemish * Gulf Arabic * Turkish

Our client offer a starting salary of £14,500 -£16,500 (depending on your skill set) plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Customer Service Advisor

Title: Customer Service Advisor
Salary: £14449 - £19420 per annum + pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 23rd May 2012

Customer Service Advisors required for our client in the Edinburgh area. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Shift patterns (5day week) Monday - Friday 08.00 to 18.00 and alternative Saturdays 9.00 to 12.30 Salary £14.449 -£19.420 The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 23rd May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 23rd May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Customer Service Positions - Edinburgh

Title: Customer Service Positions - Edinburgh
Salary: £13000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 14th May 2012

Fantastic New Multi-Lingual Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages - do you speak one of the following?

English, French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish

Dutch speaking Customer Service representative in Glasgow

Title: Dutch speaking Customer Service representative in Glasgow
Salary: £14000 to £16800 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Dutch
Posted: 23rd May 2012

Company: Our client is a global leader in Information Technology. They have their European Customer Service and Technical Support centre based in Glasgow. This centre is responsible for managing their complete range of European customers.

Role: New positions have been created for a Dutch Customer Service Representatives in the Glasgow offices.
This role will include:
- Supporting their customers by responding to their general queries professionally and transferring their calls to the appropriate department.
- Delivering a service which is made easier by knowing the company`s technical products and their functions.
- Completing call logs and reporting to supervisor on trends of customer calls
- Maintaining and updating the customer database and resolving their problems using the computer system
- Managing each problem that arises until it is resolved and improving work exercises to the best of their ability to achieve the best results.

Skills: The ideal candidate must speak fluent Dutch and English. The candidate must be confident, highly motivated, have excellent interpersonal skills, the ability to form strong lasting relationships with customers and possess excellent communicational skills both verbally and written. Previous experience in customer service, preferably providing customer support via calls and emails and administration experience are required. Basic IT skills such as the use of Microsoft Office, databases and the internet are required.

Gain: This role will allow you to use your languages and customer service/IT experience while gaining experience in a leading IT company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.

BeesWax Europe
Ireland+353 1 6854448
UK +44 20 3468 4181

Do you speak Fluent Dutch or German?

Title: Do you speak Fluent Dutch or German?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians, EH2 2AS
Languages: Dutch, German
Posted: 14th May 2012

Fantastic New Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, Dutch or Norwegian as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position.

German, Dutch, Norwegian, Gulf Arabic, Welsh, Swedish, Danish, Finnish

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Swedish Customer Service Advisor

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14000 - £17000 per annum + Excellent Benefits
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 14th May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Inverclyde area. The company pride itself on its ability to develop exceptional staff and will also offer first class training.

Key responsibilities of the role will include:

- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl/Sadia on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 29th Apr 2012

German Customer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German Speaking Customer Service

Title: German Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 23rd May 2012

Fantastic New German Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as German
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

Italian plus Spanish Speaking Customer Service

Title: Italian plus Spanish Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 23rd May 2012

Fantastic New Italian and Spanish Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Italian plus Spanish as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as Italian and Spanish
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

Dutch Customer Service Advisor

Title: Dutch Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch
Posted: 23rd May 2012

Dutch Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Dutch Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Dutch and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Sales Advisors

Title: Sales Advisors
Salary: Bonus (OTE £40.000)
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 14th May 2012

My client is looking for a Sales Advisor to work in their car showroom.

You must be well mannered, friendly and happy to talk to people face to face.

You will be required to approach customers, sell cars, parts and servicing, take care of the forecourt and deal with any admin.

No experience is necessary, training will be provided.

YOU MUST BE PREPARED TO WORK LONG HOURS

Company bonus scheme in place with the potential of up to £40k OTE.

After 6 months you will be provided with a company car.

This is a great opportunity for someone who is target and money driven and who can work hard in a sales environment

Swedish Customer Service Advisor

Mortgage Collections/ Customer Service Advisor

Title: Mortgage Collections/ Customer Service Advisor
Salary: £15045 per annum + Bonus
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 14th May 2012

Customer Service Advisors required for Mortgage Collections Department for our client in Rosyth. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Set up payments to overdue accounts
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Hours of Work
Monday -Saturday - 5/6 days on a rota basis Salary £15,045 + benefits The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

Customer Service Advisor

Title: Customer Service Advisor
Salary: £15045 per annum + Bonus
Location: United Kingdom, Scotland, Fife
Languages: English
Posted: 14th May 2012

Customer Service Advisors required for Mortgage Collections Department for our client in Rosyth. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Set up payments to overdue accounts
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Hours of Work
Monday -Saturday - 5/6 days on a rota basis Salary £15,045 + benefits The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

Danish speaking Customer Service in Glasgow

Title: Danish speaking Customer Service in Glasgow
Salary: £14000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Danish, Norwegian
Posted: 23rd May 2012

Company: Our client is a global leader in Information Technology. They have their European Customer Service and Technical Support centre based in Glasgow. This centre is responsible for managing their complete range of European customers.

Role: New positions have been created for a Danish Customer Service Representatives in the Glasgow offices.
This role will include:
- Supporting their customers by responding to their general queries professionally and transferring their calls to the appropriate department.
- Delivering a service which is made easier by knowing the company`s technical products and their functions.
- Completing call logs and reporting to supervisor on trends of customer calls
- Maintaining and updating the customer database and resolving their problems using the computer system
- Managing each problem that arises until it is resolved and improving work exercises to the best of their ability to achieve the best results.

Skills: The ideal candidate must speak fluent Danish and English. The candidate must be confident, highly motivated, have excellent interpersonal skills, the ability to form strong lasting relationships with customers and possess excellent communicational skills both verbally and written. Previous experience in customer service, preferably providing customer support via calls and emails and administration experience are required. Basic IT skills such as the use of Microsoft Office, databases and the internet are required.

Gain: This role will allow you to use your languages and customer service/IT experience while gaining experience in a leading IT company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.

BeesWax Europe
Ireland+353 1 6854448
UK +44 20 3468 4181

Customer Service Advisor

Title: Customer Service Advisor
Salary: £15045 per annum + Bonus
Location: United Kingdom, Scotland, Fife
Languages: English
Posted: 2nd May 2012

Customer Service Advisors required for Mortgage Collections Department for our client in Rosyth. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Set up payments to overdue accounts
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Hours of Work
Monday -Saturday - 5/6 days on a rota basis Salary £15,045 + benefits The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

Bilingual Games Testers

Title: Bilingual Games Testers
Salary: £6.35 - £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G2 2NR
Languages: Dutch, French
Posted: 11th May 2012

Search Consultancy are recruiting for a number of bilingual Games Testers on behalf of our city centre based client. These unique roles are rarely available and are an excellent opportunity for skilled bilingual candidates, fluent in English as well as either Dutch or French to join a fantastic business.

Duties:

Identifying spelling and language errors

Logging errors

Identifying problems with cultural references

Person specification:

Native level fluency in French or Dutch

High level of fluency in English

Ideally you should have some knowledge of gaming, although training will be provided

Previous testing experience would be beneficial

Start date: Immediate - Month to month contracts

Pay Rate: £6.35 - £6.85ph depending on day/night shift availability

For more information please call Hannah Green on 0141 272 7734 or apply by selecting the tab below

You must currently reside in Glasgow as no relocation package is offered.

Multilingual Payroll Specialist

Title: Multilingual Payroll Specialist
Salary: £20000 - £23000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Spanish
Posted: 11th May 2012

Our client is looking to recruit a payroll specialist who is a fluent Italian, Spanish and French speaker for their offices based on the outskirts of Glasgow. The successful candidate will be responsible for a monthly payroll of circa 200 and they will ensure the timely processing of Payroll to Payment for these countries.

Responsibilities:

Manage the maintenance to the employee's data in conjunction with the relevant Payroll Provider
Liaise with HR to compile employee payroll data and ensure proper maintenance with relevant Payroll Provider (starters, Leavers)
Performs payroll audit check to ensure correctness of all additions and changes, prior to the final payroll processing.
Manage the running of the payroll for monthly staff and to ensure all processes and procedures are carried out in accordance with defined criteria and SOX requirements
Manage the payroll distribution payments
Compile and process the variables payroll data, with external payroll providers
Manage Internal and external payments (Arrange payments to third party payroll tax, health funds, pension etc)
Timely resolution to employee queries
Person Specification
Previous working knowledge within a similar payroll position
Fluency in Spanish, Italian, French and English language

If you are interested in this position please email CV to pertemps.languages@pertemps.co.uk or call Cheryl on 0141 248 6020
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

Mortgage Collections/ Customer Service Advisor

Title: Mortgage Collections/ Customer Service Advisor
Salary: £15045 per annum + Bonus
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 2nd May 2012

Customer Service Advisors required for Mortgage Collections Department for our client in Rosyth. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Set up payments to overdue accounts
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Hours of Work
Monday -Saturday - 5/6 days on a rota basis Salary £15,045 + benefits The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 23rd May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Bilingual Advisors Urgently Required!

Title: Bilingual Advisors Urgently Required!
Salary: £14000 - £18000 per annum + Bonus
Location: United Kingdom, Scotland, Glasgow Area
Languages: Danish
Posted: 11th May 2012

Language Open Day - Thursday 17th May - 12pm - 6pm
Body - The event offers bilingual speakers in the Glasgow area and beyond, the opportunity to speak with native speakers, mingle with likeminded people and let their hair down.
If you speak any of the following languages, then we would love to see you at our event:
French
Spanish
German
Norwegian
Japanese
Mandarin
Cantonese
Korean
Swedish
Thai
Dutch
Malay
Finnish
Italian
We are recruiting jobs in the following areas:
Customer Service Advisors
Sales Account Managers
Lead Generators
Sales and Service Advisors
Service Desk Analysts
Games Testers
As always, our experienced consultants will be on hand to advise you on current job vacancies. Remember to bring along a copy of your updated CV.
Friends and family are more than welcome.
If you require any assistance in the meantime please contact Cheryl @ Pertemps on 0141 248 6020 otherwise I look forward to seeing you.
If you cannot attend this time/date then please email your cv to cheryl.mcpake@pertemps.co.uk

Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

Dutch or Flemish Customer Service Agent in Glasgow

Title: Dutch or Flemish Customer Service Agent in Glasgow
Salary: £14000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Dutch, Flemish
Posted: 23rd May 2012

Company: Our client is a global leader in Information Technology. They have their European Customer Service and Technical Support centre based in Glasgow. This centre is responsible for managing their complete range of European customers.

Role: New positions have been created for a Customer Service Representatives in the Glasgow offices. The person in this position is responsible for providing the customer with support and solutions to their queries and also improving the company`s procedures to maintain customer satisfaction at all times. Their role includes,
- Supporting their customers by responding to their general queries professionally and transferring their calls to the appropriate department.
- Delivering a service which is made easier by knowing the company`s technical products and their functions.
- Using customer feedback to continually improve products, procedures and customer service.
- Maintaining high quality standards when dealing with customer care, to achieve customer satisfaction
- Responding to customer calls, emails and queries in an appropriate amount of time without compromising quality.
- Completing call logs and reporting to supervisor on trends of customer calls
- Maintaining and updating the customer database and resolving their problems using the computer system
- Managing each problem that arises until it is resolved and improving work exercises to the best of their ability to achieve the best results.

Skills: The ideal candidate must speak fluent Dutch or Flemish and English. The candidate must be confident, highly motivated, have excellent interpersonal skills, the ability to form strong lasting relationships with customers and possess excellent communicational skills both verbally and written. Previous experience in customer service, preferably providing customer support via calls and emails and administration experience are required. Basic IT skills such as the use of Microsoft Office, databases and the internet are required. Multi-tasking and organisational skills and the ability to identify solutions would be a benefit.

Gain: This role will allow you to use your languages and customer service/IT experience while gaining experience in a leading IT company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.

BeesWax Europe
Ireland +353 1 6854448 / +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 20th May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Norwegian Customer Service Advisor

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £15700 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, German
Posted: 26th Apr 2012

German Customer Service Advisor

Glasgow City Centre

£15700 salary

This is a fantastic job for a customer focused bilingual individual to join a leading Glasgow City Centre organisation offering career development and stability.

This is an inbound customer service role and the ideal candidate will come from a customer focused background and have excellent oral and written communication skills.

If you are interested please call Ann Barclay on 0141 272 7812 for an immediate interview

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 20th May 2012

German Customer Advisor - Edinburgh

Starting Salary £14,500 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

German Customer Service Advisor

Norwegian speaking Customer Service in Glasgow

Title: Norwegian speaking Customer Service in Glasgow
Salary: £14000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Norwegian
Posted: 8th May 2012

Company: Our client is a global leader in Information Technology. They have their European Customer Service and Technical Support centre based in Glasgow. This centre is responsible for managing their complete range of European customers.

Role: New positions have been created for a Norwegian Customer Service Representatives in the Glasgow offices.
This role will include:
- Supporting their customers by responding to their general queries professionally and transferring their calls to the appropriate department.
- Delivering a service which is made easier by knowing the company`s technical products and their functions.
- Completing call logs and reporting to supervisor on trends of customer calls
- Maintaining and updating the customer database and resolving their problems using the computer system
- Managing each problem that arises until it is resolved and improving work exercises to the best of their ability to achieve the best results.

Skills: The ideal candidate must speak fluent Norwegian and English. The candidate must be confident, highly motivated, have excellent interpersonal skills, the ability to form strong lasting relationships with customers and possess excellent communicational skills both verbally and written. Previous experience in customer service, preferably providing customer support via calls and emails and administration experience are required. Basic IT skills such as the use of Microsoft Office, databases and the internet are required.

Gain: This role will allow you to use your languages and customer service/IT experience while gaining experience in a leading IT company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.

BeesWax Europe
Ireland+353 1 6854448
UK +44 20 3468 4181

Credit Analyst

Title: Credit Analyst
Salary: 21000
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Russian
Posted: 8th May 2012

Search Consultancy are currently recruiting for a Russian speaking Credit Analyst for our well established client based in Glasgow City Centre. This is a fixed term contract for approximately 3 months with a possible opportunity for extension. This is a niche role which will suit those candidates with strong analytical skills.

The main duties:

- Providing integrity due diligence reviews on customers, suppliers, contractors, commercial partners, agents that meets the organisations compliance obligations
- Planning and conducting research, presenting findings in formal reports
- Liaise with senior people in the business to resolve queries
- Become a Subject Matter Expert for one or more of the integrity due diligence processes
- Contribute to and participate in specific projects

Candidates should have experience in one or more of the following areas::

- Part-Qualified Accountant or a Degree is Accountancy, Finance, Banking, Business or Legal
- Research experience, collating and analysing results to form justifiable conclusions
- Previous analytical and reporting skills
- Compliance, Assurance, Control of Payments, Risk or Credit Management experience
- Using Credit Analysis tools or market intelligence tools
- A Russian Language skill would be an advantage for this post

If you have the relevant skill set and are interested in this contract then please contact Lisa Slipchuk on 0141 272 7745 or email lisa.slipchuk@search.co.uk
( AGY )

Sales Advisors

Title: Sales Advisors
Salary: Bonus (OTE £40.000)
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 1st May 2012

My client is looking for a Sales Advisor to work in their car showroom.

You must be well mannered, friendly and happy to talk to people face to face.

You will be required to approach customers, sell cars, parts and servicing, take care of the forecourt and deal with any admin.

No experience is necessary, training will be provided.

YOU MUST BE PREPARED TO WORK LONG HOURS

Company bonus scheme in place with the potential of up to £40k OTE.

After 6 months you will be provided with a company car.

This is a great opportunity for someone who is target and money driven and who can work hard in a sales environment

Head of Complaints - Root Cause

Title: Head of Complaints - Root Cause
Salary: £49000 - £55000 per annum + excellent benefits package
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 16th May 2012

Head of Root Cause Complaints
Glasgow
Contract - Permanent
Salary - £49k plus benefits

The Role
The role holder will lead the root cause team to provide insight/analysis for the Wealth businesses and will manage the data requests from the Group Customer Relations team and the work associated with requests for insight and data from the Wealth businesses. This will involve running the Root Cause Forums and process within the various business units. Working in partnership with the businesses and complaints teams in order to identify systemic issues that are causing client pain and ways in which they can be eradicated.

Profile:
Our clients are a leading wealth manager with offices in 25 countries. Our clients serve Affluent, High Net Worth and intermediary clients worldwide providing international and private banking, investment management, fiduciary services and brokerage.

Experience/Qualifications
The role holder will demonstrate a strong understanding and knowledge of the root cause process and of complaints root causes. The role holder will effectively manage communications with stakeholders, addressing any queries/insight requests. They will demonstrate professional and influential presentation and facilitative skills in a range of scenarios and will also be pro-active in gaining and acting upon feedback from stakeholders. The role holder will provide leadership to the Root Cause Team (which is comprised of three individuals based in three geographies), with an exceptional delivery and dynamic culture. The role holder will provide inspirational thought leadership and will manage people initiatives, ensuring effective development engagement and execution. The role holder will be accountable for the motivation, management and development of their team.

All successful candidates must pass a full credit and criminal background check

LOCATION - Glasgow - City Centre

SALARY - £49 plus benefits

CONTRACT - Permanent

HOURS - Full time

Contact Details: please submit your CV to Jane Hammond via the 'apply here' button

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * Edinburgh * Manchester
www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

Dutch Speaking Customer Service

Title: Dutch Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch
Posted: 16th May 2012

Fantastic New Dutch Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Dutch as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as Dutch
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

Urgent! Are you Fluent French, Italian or Dutch?

Title: Urgent! Are you Fluent French, Italian or Dutch?
Salary: Negotiable
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 16th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

ARE YOU AVAILABLE TO START WORK THIS WEEK IN EDINBURGH?

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, French, Spanish, Italian or Portuguese as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Norwegian Speaking Customer Service

Title: Norwegian Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 16th May 2012

Fantastic New Norwegian Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Norwegian as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as Norwegian
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

German, Norwegian or Dutch Speakers

Title: German, Norwegian or Dutch Speakers
Salary: £14000 - £17000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French, German
Posted: 16th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, Dutch, Norwegian, French, Italian or Swedish as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Norwegian Speaking Customer Service

German Speaking Customer Service

Title: German Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 16th May 2012

Fantastic New German Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as German
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

Urgent! Are you fluent French, Italian or Spanish?

Title: Urgent! Are you fluent French, Italian or Spanish?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 16th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

ARE YOU AVAILABLE TO START WORK THIS WEEK IN EDINBURGH?

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, French, Spanish, Italian or Portuguese as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Dutch Speaking Customer Service

Title: Dutch Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 16th May 2012

Fantastic New Dutch Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Dutch as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as Dutch
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

French Speaking Account Manager

Title: French Speaking Account Manager
Salary: Negotiable on Experience
Location: United Kingdom, Scotland, Highlands & Islands
Languages: English, French
Posted: 4th May 2012

Our Client, a well established and growing Food Production Company based in the beautiful Highlands of Scotland, currently have an opportunity for an experienced French speaking Account Manager to join their team.

The Account Manager will manage the relationship with the Client as well as taking on responsibility for intercompany commercial activity.

Essential Skills/Experience:

- Strong food background essential
- Account Management qualified in own label customer business
- Must speak French
- Must be flexible with regards to travel

This is an excellent opportunity for a candidate already living in the area or one who is willing to re-locate.

The successful Account Manager will have the opportunity to join and develop their career within out Clients Company during a very exciting period. Flexible working is available with the position and salary is negotiable depending on experience.

Advertisement on behalf of Be Personnel Ltd operating as an employment agency.

Multi-Lingual Customer Service Agents

Title: Multi-Lingual Customer Service Agents
Salary: £14500 - £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, French, German
Posted: 16th May 2012

Fanastic New Multi-Lingual Customer Service Opportunities!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish, Finnish

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

Payroll Specialist - Italian / Spanish

Title: Payroll Specialist - Italian / Spanish
Salary: £18000 - £23000 per annum + great benefits package
Location: United Kingdom, Scotland
Languages: Italian, Spanish
Posted: 16th May 2012

Payroll Analyst

Languages - Spanish and/ or Italian and / or French

Contract Type - Permanent

Salary - £18 - £23 (depending on experience)

Location - Glasgow /Inchinnan

Job Role

To manage payroll for an assigned for a defined area of responsibility -France / Italy / Spain / Portugal.

Manage the maintenance to the employee's data in conjunction with the relevant Payroll Provider

Liaise with HR to compile employee payroll data and ensure proper maintenance with relevant Payroll Provider (starters, Leavers)

Performs payroll audit check to ensure correctness of all additions/changes, prior to the final payroll processing.

Manage the running of the payroll for monthly staff and to ensure all processes and procedures are carried out in accordance with defined criteria and SOX requirements

Manage the payroll distribution payments

Compile and process the variables payroll data, with external payroll providers

Manage Internal/external payments (Arrange payments to third party payroll tax, health funds, pension etc)

Timely resolution to employee queries

Experience Required

Good oral and written knowledge of English, Italian, French and Spanish.

Two (2) years related experience in a computerized accounting environment preferably within a payroll function or finance

Solid understanding of and experience with ADP Payroll System and or other Payroll Systems i.e. ADP, VISMA, Datev, SAP would

Good attention to detail.

Excellent IT and communication skills.

A willingness to learn and develop.

Flexible attitude.

Working knowledge of excel

Ability to work independently in a time sensitive environment.

Ability to maintain confidentially is mandatory.

Ability to organize workload, adapt quickly to change, and deliver under the pressure of

To apply for this role please send a comprehensive CV to Jane Hammond by clicking the link below

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.

* Glasgow (HQ) * Edinburgh * Manchester

www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

Sales Advisors

Title: Sales Advisors
Salary: Bonus (OTE £40.000)
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 16th May 2012

My client is looking for a Sales Advisor to work in their car showroom.

You must be well mannered, friendly and happy to talk to people face to face.

You will be required to approach customers, sell cars, parts and servicing, take care of the forecourt and deal with any admin.

No experience is necessary, training will be provided.

YOU MUST BE PREPARED TO WORK LONG HOURS

Company bonus scheme in place with the potential of up to £40k OTE.

After 6 months you will be provided with a company car.

This is a great opportunity for someone who is target and money driven and who can work hard in a sales environment

Telemarketing Agents (GERMAN or FINNISH)

Title: Telemarketing Agents (GERMAN or FINNISH)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, Finnish, German
Posted: 4th May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

The Inside Sales Centre sells and supports our client's portfolio in the UK & Ireland through both through our channel partners and directly. Inside Sales has a turnover in excess of $600m per annum. The role of the Telemarketing Consultant is pivotal to the revenue growth and strategic expansion of our business in key market segments.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:
* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.

* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries)

* Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities

* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*German
*Finnish

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Customer Service Advisor

Title: Customer Service Advisor
Salary: £14449 - £19420 per annum + pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: English
Posted: 16th May 2012

Customer Service Advisors required for our client in the Edinburgh area. This role is based within a Call Centre environment Duties & Responsibilities include;
Dealing with inbound & outbound customers
Liaise with other areas of the business to gain required in formation
Work to business policies & procedures
Build rapport with customers Skills & Experience required;
Previous administrative experience and/or telephony based experience
Ability to work within a target based performance culture
Good keyboard and PC skills
Be able to plan and organise own workload, maximising work performance
Excellent phone manner Shift patterns (5day week) Monday - Friday 08.00 to 18.00 and alternative Saturdays 9.00 to 12.30 Salary £14.449 -£19.420 The first part of the screening process will involve a "CREDIT CHECK" Please apply online today.

Sales Consultant - Travel

Title: Sales Consultant - Travel
Salary: £13000 - £14000 per annum + OTE £20k
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 16th May 2012

Sales Consultant - Travel

Salary - £14k / annum + very realistic OTE £20k

Location - Glasgow

Contract - Permanent

The Role

To develop sales and leads within the corporate and independent traveller tailor made long haul travel market. To provide exceptional customer service offering expert advice and a consultative approach to clients. To work closely with Travel partners, corporate clients and customers to provide tailor made packages that are suitable to their individual needs. To manage any queries, problems challenges in a professional and effective manner, to proactively look for up selling and cross selling opportunities to assist in the reaching of sales targets.

The Client

Our clients are one the UK's leaders in the provision of specialist travel services to the Independent Traveller and Corporate Markets across the UK. Our clients specialize in long haul with emphasis on travel to Oceania, The Americas and Asia. Working closely with a very strong network of travel partners, top hotel chains, reputable airlines and ancillary travel services to ensure a robust and tailor made service to all clients.

The Person

Must have experience of working in and target driven contact centre type environment. Must also have a passion for travel so that enthusiasm shines through when speaking with prospective clients. Possess excellent oral and written communication skills gained within a sales environment, PC literate, Enthusiastic & self-motivated, Excellent organisational skills and ability to prioritise, Problem solving and negotiating skills, ability to excel under pressure

LOCATION - Glasgow

SALARY- £14k per annum plus realistic OTE of £20k

HOURS - Mon - Fri business hours (occasional Saturday's)

Contact Details: please submit your CV to Jane Hammond via the 'apply here' button

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.

* Glasgow (HQ) * Edinburgh * Manchester

www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 16th May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Multi-Lingual Customer Service Agents

Title: Multi-Lingual Customer Service Agents
Salary: £14500 - £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, French, German
Posted: 16th May 2012

Fanastic New Multi-Lingual Customer Service Opportunities!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish, Finnish

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

Norwegian Speaking Customer Service

Title: Norwegian Speaking Customer Service
Salary: £14500 per annum + other benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 16th May 2012

Fantastic New Norwegian Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written) as well as Norwegian
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish

Norwegian Customer Advisor

Title: Norwegian Customer Advisor
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 25th Apr 2012

Our client, a leading provider of contact centre services are currently recruiting for a Norwegian Customer Advisor, based at their Greenock site. You should be a good team player with excellent organisational skills and attention to detail. You'll be working at the very front-line of our clients organisation where the working environment and culture are really impressive.

To be considered for this role you will have excellent customer service experience and be fluent in English and Norwegian.

Working within the organisation we realise people have a life outside of work so we like to give you the time to enjoy it. In fact, with the regular hours and supportive, sociable, stimulating work environment we offer, it is the perfect place to put the spark back in your career. You will also benefit from working in a multicultural environment with a real possibility of developing your skills. Working for this fantastic company will provide you with the opportunity to improve your English language and give you the experience of working for a great organisation.

You will be rewarded with 28 days annual holiday entitlement, on top of a good basic salary of £14-15,000, an excellent range of benefits plus full training.

For more information, please contact Barry McDonald on 0141 272 7723 or apply online

European Customers Service Advisors

Title: European Customers Service Advisors
Salary: £15000 - £17500 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch, German, Norwegian
Posted: 22nd May 2012

European Customer Service Advisor

Our international client has a requirement for European Customer Service Advisors to join their Glasgow team.

We are very keen to hear from candidates with a proven track record in a customer focused team environment and who are fluent in English and one of the following languages;

* German * Dutch * Norwegian. * Flemish * Swedish

If you have strong communication, negotiation and relationship building skills and have experience within a customer focused environment please call Ann Barclay on 0141 272 7812 for an immediate interview.

Urgent! Are you fluent Dutch or German?

Title: Urgent! Are you fluent Dutch or German?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 22nd May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

ARE YOU AVAILABLE TO START WORK THIS WEEK IN EDINBURGH?

PLEASE NOTE ONLY CANDIDATES LIVING IN SCOTLAND WILL BE CONSIDERED

Relocation packages are available for fluent German, Dutch or Norwiegian Speakers

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, Dutch, Norwegian, French or Italian as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Italian + Spanish Customer Service Advisor

Title: Italian + Spanish Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 22nd May 2012

Spanish + Italian language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Spanish + Italian Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Spanish, Italian & English.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Norwegian + another language Customer Service Advisor

Title: Norwegian + another language Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 22nd May 2012

Norwegian + another language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Norwegian + another language Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Norwegian, English and another language.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for German, Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

European Customers Service Advisors

Title: European Customers Service Advisors
Salary: £15000 - £17500 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch, German, Norwegian
Posted: 25th Apr 2012

European Customer Service Advisor

Our international client has a requirement for European Customer Service Advisors to join their Glasgow team.

We are very keen to hear from candidates with a proven track record in a customer focused team environment and who are fluent in English and one of the following languages;

* German * Dutch * Norwegian. * Flemish * Swedish

If you have strong communication, negotiation and relationship building skills and have experience within a customer focused environment please call Ann Barclay on 0141 272 7812 for an immediate interview.

German Speaking Job in Edinburgh!

Title: German Speaking Job in Edinburgh!
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 22nd May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Dutch Speaking role in Edinburgh

Title: Dutch Speaking role in Edinburgh
Salary: £14500 - £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch
Posted: 22nd May 2012

Dutch Product Specialist- Edinburgh

£15000 - Working 40 hours per week based in Sighthill, Edinburgh

Our client is a market leading outsource contact centre who provides an array of
sophisticated customer management solutions to major international companies
around the world, primarily in the communications, financial services, healthcare,
technology and transportation and leisure industries.

We can currently offer fantastic opportunities to enthusiastic technical support advisors to take inbound calls and help Dutch customers. As a leading international outsourcing company with a worldwide reputation for excellence, it is vital that our client is in a position to provide the very best in support. They can only do this by getting the right people on board.

Successful candidates will have customer service experience and be fluent in both Dutch and English.

Our client is able to provide the highest level of support and a career path which
will develop and enhance each candidate's individual skills. Based in Sighthill, they
are easily accessible and just minutes from the heart of Scotland's vibrant capital city.
Offering a competitive salary of £15,500 and a chance to use your language
skills in a fast paced business environment, our client will help you reach your true potential.

We are also currently recruiting for Customer Advisers with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

To apply for this role please submit your cv or call Claire Bull on 0131 718 8036 for more information.

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 22nd May 2012

Norwegian Customer Service Advisor - Edinburgh

Starting Salary £14,500 + Relocation package is avalible

You will be fluent in Norwegian plus English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Norwegian Customer Service Advisor

German Plus one other language Customer Service Advisor

Title: German Plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 22nd May 2012

German Plus one other languageCustomer Advisor - Edinburgh

Starting Salary £14,800 + Relocation Package

You will be fluent in German & English

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14000 - £17000 per annum + Excellent Benefits
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 22nd May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Inverclyde area. The company pride itself on its ability to develop exceptional staff and will also offer first class training.

Key responsibilities of the role will include:

- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl/Sadia on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 13th May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

German or Dutch Speakers Required asap

Title: German or Dutch Speakers Required asap
Salary: £14000 - £17000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Norwegian
Posted: 16th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, Dutch, Norwegian, French, Italian or Swedish as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Corporate Property Loss adjuster

Title: Corporate Property Loss adjuster
Salary: £34000 - £35000 per annum
Location: United Kingdom, Scotland
Languages: English
Posted: 16th May 2012

My client is a boutique Property & Liability Loss Adjusters who are looking to grow their Scottish office. They are looking for an additional Loss adjuster with good commercial experience in corporate work.

It would be helpful if you are progressing towards professional accreditation, but preference will be given to candidates with strong commercial experience in corporate and property claims adjusting.

The Scottish base for the organisation is in Lanarkshire, but it is envisaged that the area covered would include Edinburgh, Dundee and Aberdeen.

Danish Customer Service Advisor

Title: Danish Customer Service Advisor
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland
Languages: English, Danish
Posted: 25th Apr 2012

Our client, a leading provider of contact centre services are currently recruiting for a Danish Customer Advisor, based at their Greenock site. You should be a good team player with excellent organisational skills and attention to detail. You'll be working at the very front-line of our clients organisation where the working environment and culture are really impressive.

To be considered for this role you will have excellent customer service experience and be fluent in English as well as Danish.

Working within the organisation we realise people have a life outside of work so we like to give you the time to enjoy it. In fact, with the regular hours and supportive, sociable, stimulating work environment we offer, it is the perfect place to put the spark back in your career. You will also benefit from working in a multicultural environment with a real possibility of developing your skills. Working for this fantastic company will provide you with the opportunity to improve your English language and give you the experience of working for a great organisation.

You will be rewarded with 28 days annual holiday entitlement, on top of a good basic salary of £14-15,000, an excellent range of benefits plus full training.

For more information, please contact Barry McDonald on 0141 272 7723 or apply online

Complaint Handler - Weekends

Title: Complaint Handler - Weekends
Salary: £20.00 per hour + weekends only
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 16th May 2012

Complaints Handler (PPI)
£20/hour (flex)
Temporary Weekends only 7am-7pm

Glasgow (City Centre)

The Role
FPSG Connect is seeking an experienced complaints analyst with experience ideally with PPI complaints. To fully investigate customer complaints and resolve these, making decisions on whether to uphold or reject the complaint based on the evidence researched and presented. To manage a portfolio of complaints in a target driven environment with responsibility for maintaining the required levels of productivity and quality. Working Saturday and Sunday 7am - 7pm (total 22hrs)

Company Profile:
Our clients are a global bank with over 1800 sites, employing 38000 staff and are committed to providing the highest level of customer service to their personal. private and business clients. They combine local service of a very establish regional bank with the global strength of their parent company to offer a wide range of services both personal and business customers.

Experience/Qualifications
The successful candidate with have had substantial experience in complaint handling; possess exceptional communication skills to deal with challenging customers. To have the drive to succeed in a target driven environment, to be confident in customer ownership and have excellent attention to detail. You will need to have knowledge around DISP controls and it is preferable that you possess at least FPC1 and can commit to working Saturday and Sunday 7am - 7pm (total 22hrs)

PLEASE NOTE - ALL APPLICANTS WILL BE SUBJECT TO CREDIT AND DISCLOSURE CHECKS

Contact Details: please submit your CV to Jane Hammond via the "apply here" button

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * Edinburgh * Manchester
www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

Quality Control - Weekends

Title: Quality Control - Weekends
Salary: £22.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 16th May 2012

Quality Control Complaints (PPI)
£22/hour
Temporary Weekends only; 7am - 7pm (slight flexibility)
Glasgow (City Centre)

The Role
FPSG Connect is seeking an experienced complex complaints Handler with excellent verbal communication skills to provide a customer focused approach to resolving complex complaints. To provide a direct and tailored person contact with customers to ensure a positive customer experience during the complaint process. Taking ownership to each file and making decisions consistent with policies laid down.
Working Saturday and Sunday 7am - 7pm (total 22hrs)

Company Profile:
Our clients are a global bank with over 1800 sites, employing 38000 staff and are committed to providing the highest level of customer service to their personal. private and business clients. They combine local service of a very establish regional bank with the global strength of their parent company to offer a wide range of services both personal and business customers.

Experience/Qualifications
The successful candidate with have had substantial experience in complex complaint handling; will have knowledge around PPI, DISP controls, Possess exceptional communication skills to deal with challenging customers. To have the drive to succeed in a target driven environment, to be confident in customer ownership and have excellent attention to detail. You must possess at least FPC1 and commit to working Saturday and Sunday 7am - 7pm (total 22hrs)

Contact Details: please submit your CV to Jane Hammond via the "apply here" button

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * Edinburgh * Manchester
www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

French Speakers? Weekend Shifts

Title: French Speakers? Weekend Shifts
Salary: Negotiable
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 16th May 2012

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Team Leader - Weekends

Title: Team Leader - Weekends
Salary: £13.50 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 16th May 2012

Team Leader Complaints Weekends (PPI)
£13.50/hour
Temporary Weekends only; 7am - 7pm (slight flexibility)
Glasgow (City Centre)

The Role
FPSG Connect is seeking an experienced financial service Team Leader to manage a team of 15 extremely busy complaints handlers. You will be responsible for managing and allocating workload. Coaching, training and developing team members. Performance managing team to ensure productivity and quality targets. Support the production of accurate and timely MI.
Working Saturday and Sunday 7am - 7pm (total 22hrs)

Company Profile:
Our clients are a global bank with over 1800 sites, employing 38000 staff and are committed to providing the highest level of customer service to their personal. private and business clients. They combine local service of a very establish regional bank with the global strength of their parent company to offer a wide range of services both personal and business customers.

Experience/Qualifications
The successful candidate with have had substantial experience as a Team Leader, be experienced in managing a team within a heavily regulated environment. Ideally have knowledge around PPI complaint handling (however not essential)
Ideally possess at least FPC1 and commit to working Saturday and Sunday 7am - 7pm (total 22hrs)

Contact Details: please submit your CV to Jane Hammond via the "apply here" button

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * Edinburgh * Manchester
www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

Trainee Sales Agents Outgoing Personalities - Immediate start

Title: Trainee Sales Agents Outgoing Personalities - Immediate start
Salary: £11500 - £12000 per annum + Commission to £45k OTE uncapped
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 1st May 2012

Do you live within a daily commute of Glasgow?

Are you naturally an outgoing personality?

Do you have the confidence and personality to speak to people at all levels?

Do you like meeting new people and would you like to be in a rewarding role where you KNOW you are making a difference?

Best of ALL would you like to write your own pay-check each and every month?

No experience necessary - just the sales attributes, personality and determination to succeed?

If so please read on

Fantastic opportunity to join a Europe's leading field marketing company who currently require a high volumes of direct sales professionals to sell on behalf of their vast array of impressive clients.

For the position Venue Sales Consultant/ Direct Sales Agents/Direct Sales Consultants you will be responsible for:

- Working in a defined geographical territory
- Engaging with the public face to face to highlight the importance and rewards of sponsoring a UK charity
- Achieving weekly and monthly sales targets
- Working in a professional and ethical manner

For the position Venue Sales Consultant/ Direct Sales Agents/Direct Sales Consultants you will ideally have:
- Experience in B2C sales is ideal but all professionals from all sales sectors or those looking to get into sales will be considered
- Desire to succeed
- Target driven
- Ability to motivate yourself
- A full UK driving licence and access to a vehicle to be considered for this role is advantageous

In return you will be working for one Europe's largest direct sales companies, where you earn on everything you sell!

Benefits:
- Basic Salary of £11,960 per year
- Uncapped earnings in excess of £45,000 (you earn commission on everything you sell)
- Monthly and Quarterly incentives such as: Holidays, Vouchers and iPad3's
- Holiday entitlement
- Long term career with an established organisation
- The opportunity to work in one of the fastest growing sales sectors
- Career development opportunities

My client is interviewing for an immediate start in the Glasgow area - apply today to avoid disappointment

If responding by email please entitle your response as a Trainee Sales Consultant Glasgow and email your CV to john.mcateer@randstad.co.ukThis vacancy is being handled by Randstad Sales. Randstad sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.

Urgent! Are you fluent French, Italian or Spanish?

Title: Urgent! Are you fluent French, Italian or Spanish?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 16th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

ARE YOU AVAILABLE TO START WORK THIS WEEK IN EDINBURGH?

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, French, Spanish, Italian or Portuguese as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

GERMAN SPEAKERS REQUIRED!!

Title: GERMAN SPEAKERS REQUIRED!!
Salary: £14500 - £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 16th May 2012

GERMAN SPEAKERS REQUIRED!!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

We welcome other applications from candidates with French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish or Finnish fluency.

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

Onshore Windfarm Development Project Manager

Title: Onshore Windfarm Development Project Manager
Salary: Negotiable
Location: United Kingdom, Scotland, Glasgow Area
Languages: English
Posted: 10th May 2012

We are currently seeking to recruit a Development Project Manager - Scotland, to join a leading international employer at their Glasgow facility.

As part of the Scottish development team, and utilising the support of the Group, you will have responsibility for project managing the development of wind farm sites. This will involve pre-planning development, consenting and financial close of wind farm projects.

Working independently you will be responsible for planning and co-ordinating internal and external resources as required to deliver projects, including engineering and technical support, Environmental Impact Assessment studies, grid studies, consultants, commercial support and other stakeholders.

You will also formulate and implement project development plans and manage development budgets within the UK & Ireland strategy and business plan. The position will be based at our Glasgow office and you will be required to travel throughout Scotland.

You will have a degree in an environmental, engineering, planning or science based subject with experience of developing onshore wind projects in the UK. You will have relevant experience of successfully dealing with planning authorities and other project stakeholders, including landowners, project contractors, external consultants and development partners. With an aptitude for project management and leadership you will be self-motivated with a keen interest in the renewable energy sector. An understanding of the planning system in Scotland and planning policy relating to renewable energy and some understanding and knowledge of developing wind farms in forested sites would be an advantage, as would a Masters degree or professional qualification in EIA, planning, property or engineering

Working within the Scottish development team you will be an outgoing team player with good interpersonal skills and entrepreneurial abilities. You should also possess a current UK driving licence.

This position offers an excellent package and unrivalled career development opportunities.

French Speaking Games Testers

Title: French Speaking Games Testers
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 10th May 2012

We are looking for French Speaking Gamers working for a well renowned client in Glasgow City Centre.

Main duties of the role will include the following:
- Identifying grammar, punctuation and language errors
- Translating information
- Identifying any cultural issues
- Logging errors so amendments can be made
- Suggesting improvements and development techniques

Successful candidates must be able to demonstrate the following:
- Fluency in French
- Strong English and French language skills both written and oral
- Enthusiastic gamer
- Have experience in using any of the following PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.
- Have excellent attention to detail
- Self starter and motivation are key

If the above has interested you, then please email a copy of your CV in to cheryl.mcpake@pertemps.co.uk or call me on 0141 248 6020.
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14000 - £17000 per annum + Excellent Benefits
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 10th May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Inverclyde area. The company pride itself on its ability to develop exceptional staff and will also offer first class training.

Key responsibilities of the role will include:

- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl/Sadia on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £14000 - £17000 per annum + Excellent Benefits
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 1st May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Inverclyde area. The company pride itself on its ability to develop exceptional staff and will also offer first class training.

Key responsibilities of the role will include:

- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl/Sadia on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

Do you speak Fluent Dutch or German?

Title: Do you speak Fluent Dutch or German?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, German
Posted: 16th May 2012

Fantastic New Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, Dutch, Norwegian as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position.

German, Dutch, Norwegian, Gulf Arabic, Welsh, Swedish, Danish, Finnish

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Dutch Speaking Game Testers

Title: Dutch Speaking Game Testers
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch
Posted: 10th May 2012

We are looking for Dutch Speaking Gamers working for a well renowned client in Glasgow City Centre.

Main duties of the role will include the following:
- Identifying grammar, punctuation and language errors
- Translating information
- Identifying any cultural issues
- Logging errors so amendments can be made
- Suggesting improvements and development techniques

Successful candidates must be able to demonstrate the following:
- Fluency in Dutch
- Strong English and Dutch language skills both written and oral
- Enthusiastic gamer
- Have experience in using any of the following PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.
- Have excellent attention to detail
- Self starter and motivation are key

If the above has interested you, then please email a copy of your CV in to cheryl.mcpake@pertemps.co.uk or call me on 0141 248 6020.
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

Onshore Windfarm Development Project Manager

Urgent! Are you fluent French or Italian?

Title: Urgent! Are you fluent French or Italian?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French, German, Italian
Posted: 16th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

ARE YOU AVAILABLE TO START WORK THIS WEEK IN EDINBURGH?

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, French, Dutch Italian or Norwegian as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

European Customers Service Advisors

Title: European Customers Service Advisors
Salary: £15000 - £17500 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch, German, Norwegian
Posted: 10th May 2012

European Customer Service Advisor

Our international client has a requirement for European Customer Service Advisors to join their Glasgow team.

We are very keen to hear from candidates with a proven track record in a customer focused team environment and who are fluent in English and one of the following languages;

* German * Dutch * Norwegian. * Flemish * Swedish

If you have strong communication, negotiation and relationship building skills and have experience within a customer focused environment please call Ann Barclay on 0141 272 7812 for an immediate interview.

Norwegian Customer Service Advisor

Title: Norwegian Customer Service Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: Norwegian
Posted: 10th May 2012

Glasgow City Centre Norwegian Advisor

Salary £15,500

Our international Glasgow city centre based client has a requirement for Norwegian Customer Service advisors to join their Glasgow team.

This is an inbound customer service role that will involve liaising with Norwegian customers, you will be responsible for taking and processing orders, updating the database and resolving any queries. Excellent communication skills both written and oral is essential as you will be communicating with customers via the telephone and email.

We are very keen to hear from candidates with a proven track record in a customer focused team environment and who are fluent in English and Norwegian

If you have strong communication, negotiation and relationship building skills and have experience within a customer focused environment please call Ann Barclay on 0141 272 7812 for an immediate interview

Do you speak Fluent Dutch or German?

Bilingual Games Testers - French and Dutch

Title: Bilingual Games Testers - French and Dutch
Salary: £6.35 - £6.85 per annum
Location: United Kingdom, Scotland, Glasgow Area, G2 2NR
Languages: Dutch, French
Posted: 10th May 2012

Search Consultancy are recruiting for a number of bilingual Games Testers on behalf of our city centre based client. These unique roles are rarely available and are an excellent opportunity for skilled bilingual candidates, fluent in both English and either Dutch or French to join a fantastic business.

Duties:

Identifying spelling and language errors

Logging errors

Identifying problems with cultural references

Person specification:

Native level fluency in French or Dutch

High level of fluency in English

Ideally you should have some knowledge of gaming, although training will be provided

Previous testing experience would be beneficial

Start date: Immediate - Month to month contracts

Pay Rate: £6.35 - £6.85ph depending on day/night shift availability

For more information please call Hannah Green on 0141 272 7734 or apply by selecting the tab below

You must currently reside in Glasgow as no relocation package is offered.

German Customer Service Advisor

Title: German Customer Service Advisor
Salary: £14500 per annum + Bonus + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: German
Posted: 19th May 2012

German Customer Service Advisor- Full time, Edinburgh - Relocation package available

Our client, a leading outsource organisation is now recruiting German Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German and English the we have the role for you!

Our client offer a starting salary of £14,500 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Portuguese, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Japanese Speakers required-immediate interviews!

Title: Japanese Speakers required-immediate interviews!
Salary: £18000 - £24000 per annum + bonus
Location: United Kingdom, Scotland
Languages: Japanese
Posted: 16th May 2012

FPSG CONNECT are looking for Tele-Marketing Agents for a prestigious client based in Renfrewshire. Candidates will have fluency in Japanese and ideally be able to demonstrate sales or lead generation experience in a previous high volume environment.However this is not essential and graduates will be considered!Excellent bonus potential of circa £500 per month!

Key Requirements:

* Excellent communication skills in both English and fluent in the advertised language

* Driven to achieve targets, results and business objectives

* IT/PC literate

* Tenacious, confident and self motivated individual

Candidates who can display the right attitude to sales may also be considered!

Please email your CV via this site today!

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands. FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services. * Glasgow (HQ) *Edinburgh*Manchesterwww.fpsgconnect.co.uk FPSG CONNECT IS AN EQUAL OPPORTUNITIES EMPLOYER

Multi-Lingual Customer Service Agents

Title: Multi-Lingual Customer Service Agents
Salary: £14500 - £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, French, German
Posted: 16th May 2012

Fanastic New Multi-Lingual Customer Service Opportunities!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish, Finnish

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

Norwegian Customer Advisor

Title: Norwegian Customer Advisor
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland
Languages: English, Norwegian
Posted: 1st May 2012

Our client, a leading provider of contact centre services are currently recruiting for a Norwegian Customer Advisor, based at their Greenock site. You should be a good team player with excellent organisational skills and attention to detail. You'll be working at the very front-line of our clients organisation where the working environment and culture are really impressive.

To be considered for this role you will have excellent customer service experience and be fluent in English and Norwegian.

Working within the organisation we realise people have a life outside of work so we like to give you the time to enjoy it. In fact, with the regular hours and supportive, sociable, stimulating work environment we offer, it is the perfect place to put the spark back in your career. You will also benefit from working in a multicultural environment with a real possibility of developing your skills. Working for this fantastic company will provide you with the opportunity to improve your English language and give you the experience of working for a great organisation.

You will be rewarded with 28 days annual holiday entitlement, on top of a good basic salary of £14-15,000, an excellent range of benefits plus full training.

For more information, please contact Barry McDonald on 0141 272 7723 or apply online

Norwegian or Swedish Speakers required!

Title: Norwegian or Swedish Speakers required!
Salary: £14000 - £17000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians, EH2 2AS
Languages: Dutch, German, Norwegian
Posted: 16th May 2012

Fantastic New Multi-Lingual Customer Service Opportunities

German, Dutch, Norwegian, Gulf Arabic, Welsh, Swedish, Danish, Finnish, Greek

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in English AND one or more of the following languages:

German, Dutch, Norwegian, Gulf Arabic, Welsh, Swedish, Danish, Finnish, Greek

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages - are you fluent in one or more of the following?

German, Dutch, Norwegian, Gulf Arabic, Welsh, Swedish, Danish, Finnish, Greek

Please apply today for this excellent opportunity! Please note only successfull applicants will be contacted.

RELOCATION PACKAGE AVAILABLE TO FLUENT NORWEGIAN, GERMAN, DUTCH or WELSH speakers

Dutch Advisor - Part Time

Title: Dutch Advisor - Part Time
Salary: £15700 per annum + pro rata
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Dutch
Posted: 25th Apr 2012

Dutch Advisor - Part Time 20 hours per week

Glasgow city centre £15700 prorata

Our client, a leading supplier of multi-lingual contact centre services are recruiting for a professional Dutch speaking Customer Service Advisor based in the city centre of Glasgow.

This unique vacancy is rarely available and is a fantastic opportunity for a skilled bi-lingual candidate, fluent in both English and Dutch to join a fantastic business.

You will be responsible for delivering service excellence to customers both internally and externally, contributing towards business targets and goals. The business has a strong customer focus and puts the customer at the heart of everything they do, something the right candidate will place importance on.

The individual will be responsible for delivering against kpi targets, with a strong focus on delivery of quality on every call. You will ideally come with a proven track record in delivering excellent customer service and have a can-do attitude. Most importantly, you will have excellent communication skills, written and verbal in both English and Dutch.

On offer is an opportunity to join a great company with a generous salary and benefits package. For more information please contact Ann Barclay 0141 272 7812 or apply online.

Japanese Speakers required-immediate interviews!

Senior Payroll Specialist - Bi/Tri-Lingual

Title: Senior Payroll Specialist - Bi/Tri-Lingual
Salary: £18000 - £23000 per annum + bens
Location: United Kingdom, Scotland, pa49rf
Languages: French, Italian, Spanish
Posted: 16th May 2012

Senior Payroll Analyst

Languages - French/Spanish and Italian

Contract Type - Permanent

Salary - £18 - £23 (depending on experience)

Location - Glasgow /Inchinnan

Job Role

To manage payroll for an assigned for a defined area of responsibility -France / Italy / Spain / Portugal.

Manage the maintenance to the employee's data in conjunction with the relevant Payroll Provider

Liaise with HR to compile employee payroll data and ensure proper maintenance with relevant Payroll Provider (starters, Leavers)

Performs payroll audit check to ensure correctness of all additions/changes, prior to the final payroll processing.

Manage the running of the payroll for monthly staff and to ensure all processes and procedures are carried out in accordance with defined criteria and SOX requirements

Manage the payroll distribution payments

Compile and process the variables payroll data, with external payroll providers

Manage Internal/external payments (Arrange payments to third party payroll tax, health funds, pension etc)

Timely resolution to employee queries

Experience Required

Good oral and written knowledge of English, Italian, French and Spanish.

Two (2) years related experience in a computerized accounting environment preferably within a payroll function or finance

Solid understanding of and experience with ADP Payroll System and or other Payroll Systems i.e. ADP, VISMA, Datev, SAP would

Good attention to detail.

Excellent IT and communication skills.

A willingness to learn and develop.

Flexible attitude.

Working knowledge of excel

Ability to work independently in a time sensitive environment.

Ability to maintain confidentially is mandatory.

Ability to organize workload, adapt quickly to change, and deliver under the pressure of

To apply for this role please send a comprehensive CV to Jane Hammond by clicking the link below

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.

* Glasgow (HQ) * Edinburgh * Manchester

www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER