Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs International Helpdesk Operator - German Salary: Competitive
Location: United Kingdom, South East, Hertfordshire, Stevenage
Languages: English, German
Posted: 3rd May 2012

INTERNATIONAL HELPDESK OPERATOR – GERMAN<br /> <br /> Department: Customer Services<br /> Location: Stevenage<br /> <br /> ABOUT BETFAIR. (www.betfair.com)<br /> Betfair is one of the world’s largest international online sports betting providers and pioneered the betting exchange in 2000. Driven by cutting-edge technology, Betfair enables customers to choose their own odds and bet against each other. The company now processes over five million transactions a day from its three million registered customers around the world. In addition to sports betting, Betfair offers a portfolio of innovative products including casino, exchange games and poker.<br /> Betfair currently employs over 2,000 people worldwide. The company holds betting licences in Gibraltar, the US, Tasmania, Italy and Malta.<br /> <br /> THE ROLE AND THE DEPARTMENT.<br /> This is an exciting opportunity to join a dynamic, fast moving industry in an expanding team. Betfair’s International markets are growing at a fast pace and require experienced helpdesk professionals to drive this successfully. <br /> <br /> The International Helpdesk Team (IHD) is part of the Betfair Customer Service department and provides assistance to telephone inbound calls and emails to a diverse range of customers. We are looking for a German speaker who will join our existing IHD team. <br /> <br /> THE RESPONSIBILITIES.<br /> <br /> Respond promptly and effectively to incoming customer calls and emails. <br /> Contribute to the effective management of call volumes. <br /> Ensure that complex customer issues are followed up and resolved in a timely manner. <br /> Provide Telbet service to our customers. <br /> Proactively develop customer relationships by maintaining contact at an appropriate level. <br /> Contribute to the improvement of helpdesk performance. <br /> Support HD management in emergency situations. <br /> Respond to all reasonable requests from Helpdesk Team Leader/Manager. <br /> Assist in the development of junior team members. <br /> Act as an ambassador for the company as first point of contact. <br /> Provide first line support for HD operators. <br /> Create, develop and maintain effective working relationships with HD colleagues and external departments. <br /> <br /> THE MUST HAVES (skills & knowledge).<br /> <br /> Experience of using Microsoft Word, Excel and the Internet. <br /> Must have an excellent understanding of Betfair site/products/services. <br /> An interest and good all-round knowledge of sports. <br /> High level of customer service skills. <br /> German Speaker. <br /> <br /> THE NICE TO HAVES.<br /> <br /> Good organisational and planning skills. <br /> High level of attention to detail. <br /> High level of customer service orientation, with a proven ability to see problems through to their resolution. <br /> Excellent written and verbal communication skills. <br /> Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers. <br /> Shows initiative and has the ability to take responsibility and make key decisions. <br /> A proven team player with a ‘can do’ attitude. <br /> Flexible approach to working in a dynamic and often hectic environment. <br /> Passionate about providing excellent service <br /> <br /> THE REWARDS.<br /> <br /> Competitive salary, BUPA, Bonus, Share Options, Season Ticket Loan. <br /> <br /> SPECIAL CONDITIONS.<br /> <br /> Shift rotas and weekend work.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/1937001/International-Helpdesk-Operator-German
CUSTOMER SERVICE ASSISTANT - EUROPEAN LANGUAGE A PLUS! Salary: £17,000 - £20,000
Location: United Kingdom, South East, Hertfordshire, SG8
Languages: French, German, Spanish
Posted: 24th May 2012

Based in Royston, Hertfordshire, you will be working for an international company in their customer care team. This is a 12 month contract and you will be working closely with the customer care advisors processing sales orders and the dispatch of parts, producing reports for the team, keeping accurate records and liaising with the production planning and production staff. To do this you will have to have an "A" level in maths or equivalent, have previous office based/order processing experience and have excellent communication, planning and organisational skills and be able to deal with the pace of a busy environment with changing priorities. Your IT skills should include Word, Excel and Powerpoint at intermediate level - knowledge of a European language a plus!]]>
http://www.toplanguagejobs.co.uk/job/1984121/CUSTOMER-SERVICE-ASSISTANT-EUROPEAN-LANGUAGE-A-PLUS
Fluent German Customer Service Advisor Salary: £22000 - £24000 per annum + bonus
Location: United Kingdom, South East, Hertfordshire
Languages: German
Posted: 24th May 2012

Job Title: Fluent German Customer Service Advisor<br /> <br /> Location: St Albans<br /> <br /> Salary: £22, 000 pa plus bonus<br /> <br /> Our client, a market leading international business experiencing a good period of growth, now has positions available within the German Customer Service Team. This is a fast paced working environment and requires people who are happy to work under pressure to meet deadlines. This is a fantastic opportunity for someone who is driven, outgoing and goal orientated and who has a real passion for marketing. This position requires the successful candidate to be fluent in German and have previous customer service and administration experience. <br /> <br /> Job Responsibilities:<br /> <br /> As a German Customer Service Advisor, you will be responsible for:<br /> <br /> * Assist with all customer enquires via telephone, email and fax<br /> <br /> * Providing support and information on up and coming events<br /> <br /> * Working on outbound calling projects to raise event awareness<br /> <br /> * General administration as required <br /> <br /> * Market research<br /> <br /> * Proof-reading of sales material and other documents<br /> <br /> * Database management<br /> <br /> Preferred Skills:<br /> * Fluent or advanced German is preferred for this position<br /> * Experience in Customer Service and Administration<br /> * Experience of using MS Word / Excel & the internet<br /> <br /> Personal Attributes:<br /> * Warm and welcoming telephone manner<br /> * Ability to work as part of a team<br /> <br /> Associated Benefits:<br /> <br /> * 22 days annual leave<br /> * Private health insurance offered after probation<br /> * Contributory pension scheme<br /> * Bonus<br /> <br /> To apply, or to find out more information, please click on one of the ?apply? buttons]]>
http://www.toplanguagejobs.co.uk/job/1985661/Fluent-German-Customer-Service-Advisor
German spkg Web Designer – Adobe suite Salary: Up to £25,000
Location: United Kingdom, South East, Hertfordshire
Languages: German
Posted: 18th May 2012

German spkg Web Designer – Adobe suite - Hertfordshire easily reachable on the train from London<br /> <br /> Job Reference CV012020<br /> Salary Competitive <br /> <br /> Excellent Salary + Great Benefits<br /> <br /> LRS (Language Recruitment Services) is currently seeking a German speaking Senior Web Designer for an International Media Agency to work on International Web Design projects<br /> <br /> You will design and build emails also forms and microsites with the use of Adobe Suite . You will also have a strong knowledge of HTML, ASP, for this role JavaScript is vital <br /> <br /> German spkg Web Designer – Adobe suite, in order to apply for this exciting role you will need to have:<br /> <br /> • Bilingual in English and German <br /> • Relevant experience in either social media or email marketing gained either in an agency or Inhouse Client-side<br /> <br /> If the above mirrors your skills and experience, please apply immediately<br /> <br /> <br /> <br /> <br /> Key words:<br /> <br /> German spkg Web Designer – Adobe suite HTML, ASP, for this role JavaScript, email Marketing, social media<br /> <br /> German spkg Web Designer – Adobe suite HTML, ASP, for this role JavaScript, email Marketing, social media<br /> <br /> German spkg Web Designer – Adobe suite HTML, ASP, for this role JavaScript, email Marketing, social media<br /> <br /> German spkg Web Designer – Adobe suite HTML, ASP, for this role JavaScript, email Marketing, social media<br /> <br /> <br /> <br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise. <br /> LRS is an Equal Opportunities Employer<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/1889882/German-spkg-Web-Designer-Adobe-suite
German Sports Gaming Support Hertfordshire UK Salary: £18500 per annum
Location: United Kingdom, South East, Hertfordshire
Languages: English, German
Posted: 8th May 2012

Company: Our client is a very successful online betting company Due to the increase in demand for their business they now require German International Helpdesk Operators for their UK headquarters.<br /> <br /> Role: In your capacity as Helpdesk Agent you will be required to answer all customer queries ensuring they are all handled effectively and professionally. You will also be responsible for the management of all daily emails according to defined turnaround times ensuring efficient service to all clients` web customers. In this position it will also be necessary to identify and communicate suggestions for reducing or eliminating problems and implement them where appropriate in order to continuously improve processes. You must also collaborate with the team leader on all Adhoc projects which may be assigned.<br /> <br /> Skills: In this job the ideal candidate must have previous experience in helpdesk customer service environment. All candidates must have fluent German and English to be considered for this role. In addition the ideal candidate must possess effective communication skills, both written and verbal. Finally in this role you must be able to work under pressure with minimum supervision.<br /> <br /> Gains: Our client is a leading player in their sector. They are offering the ideal candidate a very lucrative salary of €18,500 per annum. If you feel this is the role for you please do not hesitate to contact our sales team.<br /> <br /> Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. <br /> With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /> <br /> UK +44 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1845042/German-Sports-Gaming-Support-Hertfordshire-UK
German Speaking Customer Service Advisor Salary: £10 per hour
Location: United Kingdom, South East, Hertfordshire
Languages: German
Posted: 29th Apr 2012

German Speaking Customer Service Advisor/ Customer Services Executive <br /> £10.00ph-6 Months-Contract - Hemel Hempstead/Hertfordshire. <br /> <br /> Our client based in Hemel Hempstead is a leading name in the sports Nutrition field. Due to increased orders in Germany we are looking for a German speaking candidate to join the internal customer service team. This is initially a 6 month contract but has a very good chance to convert into a permanent role at the end of the contract:<br /> <br /> As a German Speaking Customer Service Advisor/ Customer Services Executive you will be: <br /> <br /> Job Responsibilities: <br /> <br /> * Responding to emails <br /> * Logging information on the company database <br /> * Delivering first class levels of customer service at all times <br /> * Dealing with customer queries via email/fax/letter <br /> <br /> Preferred Skills: <br /> <br /> * Working within a customer focused environment <br /> * A confident telephone manner <br /> * Interested in Sports <br /> <br /> Personal Attributes: <br /> <br /> * Ability to listen and retain information <br /> * Excellent interpersonal skills <br /> * A quick thinker! <br /> * Fluent German/written-verbal <br /> <br /> <br /> Salary, Hours and Benefits: <br /> <br /> * £10ph <br /> * Monday-Friday 09:00- 18:00<br /> * 40 hours per week <br /> * Free onsite parking <br /> * opportunity to go perm £17,000pa+Bens <br /> <br /> To apply for the role of German Speaking Customer Service Advisor/ Customer Services Executive please send your cv in today to tony.wight@randstad.co.uk. <br /> <br /> <br /> <br /> <br /> This vacancy is being handled by Randstad Sales. Randstad sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.<br /> <br /> In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.]]>
http://www.toplanguagejobs.co.uk/job/1924861/German-Speaking-Customer-Service-Advisor
German Customer service Salary: £8.00 per hour
Location: United Kingdom, South East, Hertfordshire
Languages: German
Posted: 26th Apr 2012

Our client is looking for fluent German speakers to assist them with a temporary project for about 9 weeks starting asap.<br /> <br /> If you can speak fluent German and have general administration skills, call us now!]]>
http://www.toplanguagejobs.co.uk/job/1921731/German-Customer-service
German Speaking Web Designer Hertfordshire UK £25,000 Salary: £25000 per annum
Location: United Kingdom, South East, Hertfordshire
Languages: English, German
Posted: 23rd May 2012

Company:Our client is a well known digital marketing agency who is currently recruiting for a German Speaking Web Designer in their Hertfordshire UK headquarters.<br /> <br /> Role: In the role of German Speaking Web designer you will be required to design and create marketing and promotional material. It is also your core responsibility to maintain and design the company web site. He/She will work with clients by phone and email so strong German and English verbal and written communication skills are essential. He/She will be responsible for designing and building emails, forms and microsites using the Adobe suite. In addition you must assist in the development of marketing material.<br /> <br /> Skills: The skills needed for this role are as follows. The successful candidate will be German and possess fluent English. This role would suit a graduate with 3+ years digital agency or client-side experience focused on email marketing or social media. Our client requests the successful candidate to possess a degree level qualification. It is also essential to possess skills in the following technology areas such as Cinema 4D, HTML, ASP, Photoshop CS5, JavaScript and Flash CS5.<br /> <br /> Gains: This is well known company with excellent career potential. They are providing you with a chance to develop and succeed within their company. An excellent salary is on offer £25 k per annum. If you feel this is the role for you please do not hesitate to contact our team.<br /> <br /> BeeswaxEurope.com<br /> <br /> UK: +44 0 20 3468 4181]]>
http://www.toplanguagejobs.co.uk/job/1867422/German-Speaking-Web-Designer-Hertfordshire-UK-25-000
Accounts Assistant with German &#x2013; 12 months contract Salary: £20000 - £24000 per annum
Location: United Kingdom, South East, Hertfordshire
Languages: English, German
Posted: 22nd May 2012

Accounts Assistant with German - 12 months contract<br /> <br /> Job Location: Hertfordshire/Essex<br /> <br /> Salary: c £20,000 - £24,000 per annum<br /> <br /> Reference: KH 14/05<br /> <br /> Role: <br /> Accounts Assistant with German - 12 months contract<br /> <br /> Our client is looking for a highly motivated, enthusiastic Accounts Assistant with German who loves working in a multicultural environment and providing a service to European internal customers. The Accounts Assistant with German will send ship & debit and price protection claims to the suppliers (excel, EDI or other means) on a weekly or monthly basis. The Accounts Assistant with German will be responsible for the communication with relevant departments in case of expired or incorrect quotes and discrepancies between claims in our system and the credit notes received from the supplier as well as support the Manager in reporting statistics to suppliers and asset/marketing /finance departments. <br /> The ideal candidate will have to be able to commute to the Hertfordshire/ Essex region, ideally by car.<br /> <br /> Company: <br /> Our client is a multinational distribution company <br /> <br /> Profile:<br /> * Fluent German would be a distinct advantage<br /> * Excellent English spoken and written <br /> * Experienced in excel is essential<br /> * Finance background essential<br /> * Must be able to deliver results<br /> * Must be exact and accurate in all ways of working <br /> * Highly numerical<br /> * Must have Customer Service Excellence, Business Acumen <br /> * Must have experience in influencing & Relationship Building <br /> * Problem Solving skills<br /> * Priority Setting skills<br /> * Functional/Technical Skills<br /> <br /> The location can be reached best by car, so being able to commute by car would be an advantage.<br /> <br /> PLEASE DO NOT APPLY IF YOU CANNOT COMMUTE TO SAWBRIDGEWORTH, HERTS.<br /> <br /> NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience. <br /> <br /> To apply, please send your CV to Kirsten Haeusser<br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/1975371/Accounts-Assistant-with-German-12-months-contract