http://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Salary: 16-25 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: Arabic, French, Hindi, Mandarin, Other Languages, Albanian, Farsi, Georgian, Amharic
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Glasgow to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:<br /> <br /> MANDARIN DIOULA<br /> ALBANIAN FARSI<br /> AMHARIC FRENCH<br /> ARABIC GEORGIAN<br /> AZERI Hindi <br /> BALUCHI KIKUYU<br /> BENGALI KRIO<br /> BERBER KURDISH<br /> BILEN KURDISH BHADINI<br /> BURMESE KURDISH KURMANJI<br /> CANTONESE KURDISH SORANI<br /> DARI <br /> <br /> <br /> <br /> Ideally candidates should meet at least one of the following criteria:<br /> Community Interpreting Course Level 3 <br /> BA or MA in interpreting services<br /> Diploma in Public Service Interpreting ( DPSI)<br /> Metropolitan Police Test<br /> Home Office Test <br /> <br /> Be a full member National Register of Public Services Interpreters (NRPSI)<br /> For rare languages we will also consider Interpreters who do not fill the above criteria.<br /> <br /> If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!<br /> <br /> Please contact us on join@thebigword.com <br /> We look forward to working with you!<br /> thebigword interpreting service<br /> ]]> http://www.toplanguagejobs.co.uk/job/1968581/Interpreters-based-in-Glasgow Salary: Dependant on Experience
Location: United Kingdom, Scotland, Glasgow Area, Glasgow
Languages: French, German
Posted: 18th May 2012

Ralph Lauren once said 'I don't design clothes, I design dreams'<br /> <br /> Do you dream of delivering legendary customer service??? Read on...<br /> <br /> Recruiting now - Full Time Customer Service Representatives representing prestigious fashion brand Ralph Lauren<br /> <br /> Shifts - 37.5 hours per week, 5/7 days between 0800 - 1900<br /> <br /> Must be fluent in written/spoken French (native fluency) or German (native fluency), and fluent in English in order to be considered for position<br /> Position Summary <br /> <br /> The Customer Service Associate for the Ralph Lauren project will develop customer relationships to increase customer loyalty for the Ralph Lauren brands supported on RalphLauren.com and in national advertising. They will interact with customers utilising multiple systems, and browsers, in an efficient and professional manner. Learning and effectively articulating the Brand and the product of Ralph Lauren to ensure the delivery of a legendary customer experience in every contact. <br /> <br /> Job Description <br /> <br /> Responsibilities and typical activities for this position will include the following:<br /> <br /> •Learn and articulate Polo Ralph Lauren products and lifestyle and respond to inquiries on the current season of merchandise featured on RalphLauren.com <br /> •Respond to incoming contacts regarding sales, customer service issues, and technical website issues <br /> •Listen to customers to understand their needs; provide appropriate action or response to those needs <br /> •Confidently navigate the RalphLauren.com website, internet, customer support systems, and company supported intranet <br /> •Assist customers in selecting Internet options for browsing along with navigation and placing orders on the website <br /> •Communicate and manage conflict resolution in a professional manner; handle all basic and frequently occurring situations regarding order placement, order and return status issues, and current product information <br /> •Use decision-making skills effectively, critical thinking, and elements of effective communication; use appropriate telephone etiquette and interpersonal skills <br /> •Provide merchandise recommendations to customers when placing orders, inquiring about items, and responding to other inquiries such as returns and exchanges; be aware of and act upon potential up-sell opportunities <br /> •Maintain a thorough knowledge and skill base for product, operations, policies and procedures, and computerised information systems <br /> •Demonstrate professionalism by creating a positive image for RalphLauren.com<br /> •Analyse needs, qualify, and refer RalphLauren.com customers to the proper sales channels <br /> •Communicate information to the customer on current website features, upcoming promotions, products, retail stores, etc. <br /> •Research inquiries and de-escalate customer’s concerns <br /> •Provide follow up solutions to customer issues by following established procedures, process flows, and policies <br /> •Interact with customers and other internal and external departments in a clear, concise, courteous, and professional manner via e-mail, letters, or phone <br /> •Utilise writing, grammar, and proofreading skills to respond to e-mails <br /> •Perform other duties as assigned<br /> <br /> <br /> Knowledge, Skills and Abilities: <br /> <br /> •Written/spoken fluency in French/ German & English <br /> •Customer Service experience, preferably within an inbound Contact Centre environment is preferred <br /> •Proficient internet browsing skills, with ability to navigate through multiple browsers and various search engines <br /> •Solid keyboard and computer skills - including Microsoft and Windows based programs <br /> •Able to see colour and pass a colour-blindness test <br /> •Ability to multi-task and work in a fast paced environment under the direction of the <br /> <br /> Team Manager<br /> <br /> •Flexible and able to adapt to change and new situations <br /> •Strong time management and organisational skills <br /> •Detail oriented with analytical ability <br /> •Excellent verbal and written business communication skills <br /> •Professional, flexible, and positive team player that is self-directed and self-motivated <br /> •Ability and willingness to learn new skills and technologies <br /> •Passion for providing great service to customers <br /> •Experience with luxury, fashion, apparel industries, preferred<br /> <br /> Core Competencies<br /> <br /> •Communication <br /> •Technical Expertise <br /> •Commercial Awareness <br /> •Leadership <br /> •Innovation/Creativity <br /> •Problem Solving<br /> ]]> http://www.toplanguagejobs.co.uk/job/1968911/French-or-German-Speaking-Customer-Service-Representatives Salary: £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G3 8EP
Languages: French, German, Italian
Posted: 30th Apr 2012

Are you a keen gamer?<br /> Are you passionate about language?<br /> Are you verbal and literate in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese or Simplified Chinese?<br /> Do you want a fun and relaxed working environment?<br /> <br /> If you answered yes to all of these questions, then e4e wants to hear from you!<br /> <br /> We run ongoing recruitment which identifies suitable candidates who we can contact when projects are available.<br /> <br /> Job Description<br /> Have you ever played a game and been frustrated by poor or incomplete translation, supposed jokes, cultural references that were out of place? Well this is your chance to a made real difference in making games more suitable for their target audiences. We want you to bring your passion for both games and language. Localisation testing involves performing language checks on a range of games for a variety of platforms including PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.<br /> <br /> Main Duties<br /> - Identifying spelling, grammar, punctuation and other language errors<br /> - Identifying cultural issues<br /> - Logging details of errors/issues found and providing suggestions for improvements<br /> - Ad hoc translation<br /> <br /> Person Specification<br /> - Native level fluency in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese and Simplified Chinese<br /> - Strong English language skills<br /> - Strong cultural understanding of English and the language you are applying for <br /> - Enthusiastic gamer – experience of at least one current platform<br /> - Great team worker<br /> - Excellent attention to detail<br /> - Ability to communicate clearly and concisely<br /> - Previous experience, particularly in console submission processes will be a distinct advantage but isn’t essential<br /> <br /> Contract Details<br /> - As we operate on a project by project basis, this role is offered on a casual basis<br /> - Up to 40 hours per week, mainly Monday to Friday 8am to 5pm or 5:30pm to 2am but flexibility is required<br /> - Overtime pay at time and a half<br /> - Pro-rated holidays<br /> <br /> How to Apply<br /> Please send a CV and covering letter to ukrecruitment@e4e.com. Make sure you include the following details or we won’t be able to assess your application:<br /> - Language you are applying for<br /> - Details of your gaming and language experience<br /> - Details of your right to work in the UK<br /> - Details of any days/times you’re not available to work<br /> <br /> It would also be helpful if you are local to Glasgow or within commutable distance to our Glasgow site, as no relocation packages are available and this position starts soon.<br /> ]]> http://www.toplanguagejobs.co.uk/job/1926731/French-Localisation-Games-Tester Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 3rd May 2012

We are looking for French Speaking Gamers working for a well renowned client in Glasgow City Centre. <br /> <br /> Main duties of the role will include the following: <br /> - Identifying grammar, punctuation and language errors <br /> - Translating information <br /> - Identifying any cultural issues <br /> - Logging errors so amendments can be made <br /> - Suggesting improvements and development techniques <br /> <br /> Successful candidates must be able to demonstrate the following: <br /> - Fluency in French <br /> - Strong English and French language skills both written and oral <br /> - Enthusiastic gamer <br /> - Have experience in using any of the following PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones. <br /> - Have excellent attention to detail <br /> - Self starter and motivation are key <br /> <br /> If the above has interested you, then please email a copy of your CV in to cheryl.mcpake@pertemps.co.uk or call me on 0141 248 6020.<br /> Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.]]> http://www.toplanguagejobs.co.uk/job/1935341/French-Speaking-Games-Testers Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 3rd May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Glasgow area. The company pride itself on its ability to develop exceptional staff and will also offer first class training. Applicants applying must be fully flexible Monday - Sunday 7am - 10 pm.<br /> <br /> Key responsibilities of the role will include: <br /> <br /> - Fluency in French<br /> -Maintain high levels of customer satisfaction by dealing with client queries in an effective manner <br /> - Provide the highest possible level of service to customers <br /> - Assisting in retaining existing business <br /> - Respond to all customer queries and strive for first call resolution. <br /> - Communicate regularly with members, providers and partners. <br /> - Liaise effectively with internal teams to ensure all queries are resolved <br /> - Maintain accurate records and files as required. <br /> <br /> You will also possess the following competencies: <br /> <br /> - Excellent written and verbal communication skills <br /> - Strong problem solving skills with high attention to detail <br /> - Polite, courteous and confident telephone manner <br /> - Positive and enthusiastic approach to work. <br /> <br /> If you are interested in this position please contact Cheryl on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk<br /> Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.]]> http://www.toplanguagejobs.co.uk/job/1935761/French-Speaking-Customer-Service Salary: £15700 per annum + Benefits
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch, French, Flemish
Posted: 21st May 2012

Flemish or French with Dutch Customer Service Advisor - £15700 + benefits <br /> <br /> FPSG are currently recruiting for a Multi-lingual Customer Service Advisor for an award winning organization based in Glasgow City Centre. This is a fantastic opportunity for a customer services professional to join a friendly, vibrant and forward thinking environment where your ideas make a difference! <br /> <br /> As part of the Customer Service team you will be responsible providing first class administrative and customer telephony support for a well known retail organisation. You will be handling a wide variety of calls from both internal and external customers and your ultimate aim will be to provide first contact resolution over a wide spectrum of queries and issues whilst providing a fantastic customer experience. This position boasts a wide ranging and varied workload that will provide a challenging and rewarding working environment. <br /> <br /> * Applicants must be fluent in English,French PLUS Dutch/Flemish with excellent communication skills<br /> * A proven track record in a customer services environment<br /> * Good I.T. skills<br /> * A team player with a passion for customer service<br /> * Ability to work on your own initiate<br /> * Excellent time management skills <br /> <br /> For more information on this role please call Isabella Gold on 0141 270 5116. <br /> <br /> FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands. FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services. * Glasgow (HQ) * Edinburgh * Manchester www.fpsgconnect.co.uk FPSG CONNECT IS AN EQUAL OPPORTUNITIES EMPLOYER]]> http://www.toplanguagejobs.co.uk/job/1972121/Customer-Advisor-Flemish-Speaker Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 21st May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Glasgow area. The company pride itself on its ability to develop exceptional staff and will also offer first class training. Applicants applying must be fully flexible Monday - Sunday 7am - 10 pm.<br /> <br /> Key responsibilities of the role will include: <br /> <br /> - Fluency in French<br /> -Maintain high levels of customer satisfaction by dealing with client queries in an effective manner <br /> - Provide the highest possible level of service to customers <br /> - Assisting in retaining existing business <br /> - Respond to all customer queries and strive for first call resolution. <br /> - Communicate regularly with members, providers and partners. <br /> - Liaise effectively with internal teams to ensure all queries are resolved <br /> - Maintain accurate records and files as required. <br /> <br /> You will also possess the following competencies: <br /> <br /> - Excellent written and verbal communication skills <br /> - Strong problem solving skills with high attention to detail <br /> - Polite, courteous and confident telephone manner <br /> - Positive and enthusiastic approach to work. <br /> <br /> If you are interested in this position please contact Cheryl on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk<br /> Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.]]> http://www.toplanguagejobs.co.uk/job/1972021/French-Speaking-Customer-Service Salary: £6.35 - £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G2 2NR
Languages: Dutch, French
Posted: 11th May 2012

Search Consultancy are recruiting for a number of bilingual Games Testers on behalf of our city centre based client. These unique roles are rarely available and are an excellent opportunity for skilled bilingual candidates, fluent in English as well as either Dutch or French to join a fantastic business. <br /> <br /> Duties: <br /> <br /> Identifying spelling and language errors <br /> <br /> Logging errors <br /> <br /> Identifying problems with cultural references <br /> <br /> Person specification: <br /> <br /> Native level fluency in French or Dutch <br /> <br /> High level of fluency in English <br /> <br /> Ideally you should have some knowledge of gaming, although training will be provided <br /> <br /> Previous testing experience would be beneficial <br /> <br /> <br /> <br /> Start date: Immediate - Month to month contracts <br /> <br /> Pay Rate: £6.35 - £6.85ph depending on day/night shift availability <br /> <br /> <br /> For more information please call Hannah Green on 0141 272 7734 or apply by selecting the tab below <br /> <br /> You must currently reside in Glasgow as no relocation package is offered.]]> http://www.toplanguagejobs.co.uk/job/1956511/Bilingual-Games-Testers Salary: £23000 - £28000 per annum + Car, Laptop, Excellent Bonus
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, French, Spanish
Posted: 14th May 2012

Pertemps Scotland are urgently seeking an experienced Senior Recruitment Consultant to take the next step into management as a Team Leader in our busy Glasgow branch. We are one of the largest and most established privately owned recruitment consultancies in the UK with a turnover of more than £250million per annum. <br /> <br /> In Scotland we have 6 branches from Aberdeen to Glasgow and several on site business units and cover the whole of Scotland for our clients. As one of the Top 100 Companies to work for in the UK we pride ourselves in the quality of support and training that our staff receive and our aim is to be the recognised as the best provider of innovative resourcing solutions in the Scottish marketplace. <br /> <br /> This role will involve:<br /> <br /> * Monitoring performance, coaching and mentoring of a team of 3 people across the Commercial and Industrial sectors<br /> * Maintaining the level and quality of the sales activity within the team to ensure that targeted levels of jobs/bookings are brought in to the business<br /> * Ensuring clients and candidates receive the highest level of service in the delivery to their requirements<br /> * Working to revenue targets both individually and for the team.<br /> * Being a role model from a sales and delivery point of view for the whole team<br /> <br /> In order to be successful an applicant will need to be able to demonstrate the following:<br /> <br /> * A proven track record in sales and delivery within a recruitment consultancy<br /> * Commercial acumen and the ability to negotiate "Win/Win" agreements<br /> * Excellent communication skills both face to face and in writing<br /> * Well developed interpersonal skills and a professional approach<br /> * A full driving licence<br /> <br /> For the right individual this role will lead to a Branch Manager position and offers excellent opportunities to develop your career. Training will be provided in management, however, a proven track record of success in a recruitment consultancy is absolutely essential and candidates who do not have this experience will not be considered.<br /> Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.]]> http://www.toplanguagejobs.co.uk/job/1959171/Team-Leader Salary: £14000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Dutch, French
Posted: 8th May 2012

Company: Our client is a global leader in Information Technology. They have their European Customer Service and Technical Support centre based in Glasgow. This centre is responsible for managing their complete range of European customers.<br /> <br /> Role: New positions have been created for a French and Dutch Customer Service Representatives in the Glasgow offices. The person in this position is responsible for providing the customer with support and solutions to their queries and also improving the company`s procedures to maintain customer satisfaction at all times. Their role includes, <br /> - Supporting their customers by responding to their general queries professionally and transferring their calls to the appropriate department.<br /> - Delivering a service which is made easier by knowing the company`s technical products and their functions.<br /> - Using customer feedback to continually improve products, procedures and customer service.<br /> - Maintaining high quality standards when dealing with customer care, to achieve customer satisfaction<br /> - Responding to customer calls, emails and queries in an appropriate amount of time without compromising quality.<br /> - Completing call logs and reporting to supervisor on trends of customer calls<br /> - Maintaining and updating the customer database and resolving their problems using the computer system<br /> - Managing each problem that arises until it is resolved and improving work exercises to the best of their ability to achieve the best results. <br /> <br /> Skills: The ideal candidate must speak fluent French, Dutch and English. The candidate must be confident, highly motivated, have excellent interpersonal skills, the ability to form strong lasting relationships with customers and possess excellent communicational skills both verbally and written. Previous experience in customer service, preferably providing customer support via calls and emails and administration experience are required. Basic IT skills such as the use of Microsoft Office, databases and the internet are required. Multi-tasking and organisational skills and the ability to identify solutions would be a benefit.<br /> <br /> Gain: This role will allow you to use your languages and customer service/IT experience while gaining experience in a leading IT company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.<br /> <br /> BeesWax Europe<br /> <br /> Ireland +353 0 1 231 3100]]> http://www.toplanguagejobs.co.uk/job/1879132/French-and-Dutch-Customer-Service-Agent-Glasgow Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 10th May 2012

We are looking for French Speaking Gamers working for a well renowned client in Glasgow City Centre. <br /> <br /> Main duties of the role will include the following: <br /> - Identifying grammar, punctuation and language errors <br /> - Translating information <br /> - Identifying any cultural issues <br /> - Logging errors so amendments can be made <br /> - Suggesting improvements and development techniques <br /> <br /> Successful candidates must be able to demonstrate the following: <br /> - Fluency in French <br /> - Strong English and French language skills both written and oral <br /> - Enthusiastic gamer <br /> - Have experience in using any of the following PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones. <br /> - Have excellent attention to detail <br /> - Self starter and motivation are key <br /> <br /> If the above has interested you, then please email a copy of your CV in to cheryl.mcpake@pertemps.co.uk or call me on 0141 248 6020.<br /> Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.]]> http://www.toplanguagejobs.co.uk/job/1951401/French-Speaking-Games-Testers Salary: £6.35 - £6.85 per annum
Location: United Kingdom, Scotland, Glasgow Area, G2 2NR
Languages: Dutch, French
Posted: 10th May 2012

Search Consultancy are recruiting for a number of bilingual Games Testers on behalf of our city centre based client. These unique roles are rarely available and are an excellent opportunity for skilled bilingual candidates, fluent in both English and either Dutch or French to join a fantastic business. <br /> <br /> Duties: <br /> <br /> Identifying spelling and language errors <br /> <br /> Logging errors <br /> <br /> Identifying problems with cultural references <br /> <br /> Person specification: <br /> <br /> Native level fluency in French or Dutch <br /> <br /> High level of fluency in English <br /> <br /> Ideally you should have some knowledge of gaming, although training will be provided <br /> <br /> Previous testing experience would be beneficial <br /> <br /> <br /> <br /> Start date: Immediate - Month to month contracts <br /> <br /> Pay Rate: £6.35 - £6.85ph depending on day/night shift availability <br /> <br /> <br /> For more information please call Hannah Green on 0141 272 7734 or apply by selecting the tab below <br /> <br /> You must currently reside in Glasgow as no relocation package is offered.]]> http://www.toplanguagejobs.co.uk/job/1949341/Bilingual-Games-Testers-French-and-Dutch