Top Language Jobs

Jobs Fair � Prague, 26th May

Title: Jobs Fair � Prague, 26th May
Salary: Competitive
Location: Czech Republic, Praha, OREA Hotel Pyramida, Praha 6
Languages: Cantonese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Portuguese, Russian, Spanish, Swedish, Icelandic, Korean, Flemish, Bulgarian, Czech, Estonian, Hungarian, Lithuanian, Polish, Romanian, Turkish, Swiss German, Nepali
Posted: 23rd May 2012

Language Recruitment Fair, Prague, 26th May

Make a date in your diary to visit the Bilingual People Language Recruitment Fair in Prague, Czech Republic at OREA Hotel Pyramida, on the 26th May!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After great success from our previous events in Prague, Bilingual People will be holding its fourth event in Prague at a new bigger location to cope with increased demand. This event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in the Czech Republic and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Czech Republic, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.cz/get_ticket?ad=tljadprag12

We look forward to seeing you there!

Bilingual People

Jobs Fair � Prague, 26th May

Title: Jobs Fair � Prague, 26th May
Salary: Competitive
Location: Czech Republic, Praha, OREA Hotel Pyramida, Praha 6
Languages: Cantonese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Mandarin, Norwegian, Portuguese, Russian, Spanish, Swedish, Icelandic, Flemish, Bulgarian, Czech, Hungarian, Lithuanian, Polish, Turkish, Swiss German
Posted: 23rd May 2012

Make a date in your diary to visit the Bilingual People Language Recruitment Fair in Prague, Czech Republic at OREA Hotel Pyramida, on the 26th May!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After great success from our previous events in Prague, Bilingual People will be holding its fourth event in Prague at a new bigger location to cope with increased demand. This event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in the Czech Republic and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Czech Republic, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.cz/get_ticket?ad=tljadprag12

We look forward to seeing you there!

Bilingual People

Jobs Fair � Prague, 26th May

Title: Jobs Fair � Prague, 26th May
Salary: Competitive
Location: Czech Republic, Praha, OREA Hotel Pyramida, Praha 6
Languages: Cantonese, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Lithuanian, Polish, Turkish, Swiss German
Posted: 23rd May 2012

Make a date in your diary to visit the Bilingual People Language Recruitment Fair in Prague, Czech Republic at OREA Hotel Pyramida, on the 26th May!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After great success from our previous events in Prague, Bilingual People will be holding its fourth event in Prague at a new bigger location to cope with increased demand. This event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in the Czech Republic and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Czech Republic, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.cz/get_ticket?ad=tljadprag12

We look forward to seeing you there!

Bilingual People

Jobs Fair � Prague

Title: Jobs Fair � Prague
Salary: Excellent
Location: Czech Republic, Prague
Languages: Cantonese, Danish, Dutch, French, German, Italian, Japanese, Mandarin, Norwegian, Russian, Spanish, Swedish, Icelandic, Korean, Flemish, Bulgarian, Hungarian, Lithuanian, Romanian, Slovak, Slovenian, Hebrew, Macedonian, Swiss German, Luxembourgish
Posted: 23rd May 2012

As a result of great success in previous years, Bilingual Peopl returns to Prague once again in 2012 at the following :

� When � Saturday 26th May
� Where � OREA Hotel Pyramida, Praha 6

This event offers bilingual and multilingual professionals interested access to hundreds of available positions from leading international companies and recruitment agencies in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting.

This year�s event will be our largest in the Czech Republic to date.

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

There are many more companies to be confirmed so make sure you keep checking the website.

Why you should not miss the Bilingual People Fair :

� Multinational Companies and Recruitment Agencies that are recruiting people with language skills for positions in Czech Republic and also throughout Europe.
� Industries ranging from Sales, Customer Service, IT, Tech Support, Accountancy/Finance and many more will be present at the fair
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies will be conducting interviews hoping to hire staff shortly after the event from the people they meet
� A full seminar programme will be taking place through the day by Industry Experts
� Recruitment Professionals will be on hand to give you advice on your CV and Career Coaching.

There are a limited number of FREE online tickets for this event and will be allocated on a strict first come serve basis.

For more information about the fair and to register for your FREE ticket visit:

http://www.bilingualpeople.cz/get_ticket

Our Prague event only takes place once a year so make sure you don't miss out if you are interested in finding a great job using your language skills.

We look forward to seeing you there!

Bilingual People

International Media Sales Executive

Title: International Media Sales Executive
Salary: Excellent
Location: The Netherlands, /Abroad
Languages: French, German, Spanish
Posted: 24th May 2012

Who are we?: European Times is an in-depth promotional magazine produced by Europeans for Europeans. We are active in different countries and regions worldwide, building the bridge between Europe and the rest of the world. European Times reaches close to half a million decision-makers and opinion leaders of top enterprises in Europe as well as the European Union Parliament members. Simply said, European Times is the bridge between European entrepreneurs and political personalities and the rest of the business world. We aim to provide up-to-date information on business opportunities and the latest happenings across the globe. European Times has a wide distribution network, targeted specifically at business readers who have their fingers at the pulse of the industry. We offer key decision makers and captains of industry the opportunity to promote their goals and businesses to the high-level European readers. Our publication believes in the value of understanding our readers and helping them to connect with their clients and partners in Europe.

Position: We are a looking for ambitious, enthusiastic and motivated commercially driven individuals who want to advance their careers on the international front. The position is ideal for someone who wants to combine media sales, marketing and international travel into his/her career aspirations.

Our staff travel to different regions to meet movers and shakers and include their views faithfully in our reports. Projects are country specific and are usually 3 to 5 months in duration. The staff members are based in the country conducting interviews and commercial meetings and securing sponsorship for our reports. You are responsible for networking with high level government and business individuals to convince them of the opportunities our publication can offer. You are responsible for researching and identifying, selling and negotiating with potential clients.

If you are looking for a career that combines meaning (you help countries communicate with the rest of the world), challenge (you meet and sell to captains of industries and top government officials) and excellent money potential (you are rewarded on how well you perform), this is the job for you. Work in a professional and go-getter environment where the desire to succeed drives all of us in the company. We believe in nurturing our staff through continuous training and coaching. In other words, if you are willing to put in the hard work, you will grow both professionally and personally.

Qualifications:
You are experienced with marketing, networking and sales.
You speak English fluently and either French, Spanish or German.
You are a college graduate with a focus on business or international relations.
You are hard working, honest and driven.
You are not attached to home.
Remuneration: You will receive an attractive remuneration package that include a base salary, commission on sales, bonuses, and all work related costs paid by the company
A professional and challenging career path in an international environment
Personal development and sales education with ongoing training and coaching.

The European Times is committed to the equality of opportunity and the development of the full potential of all employees. We welcome serious and dedicated candidates to apply.

Only those candidates under consideration for positions will be contacted.

Bilinigual Business Generation Representative

Title: Bilinigual Business Generation Representative
Salary: competitive
Location: United Kingdom, South East, Berkshire, Reading
Languages: Dutch, French, German
Posted: 24th May 2012

We are setting up a new team of business generation representative in Europe, with this in mind the candidates must be able to stand alone in the position and aid new BGR�s as they onboard as well as take guidance and assistance from establish BGR team in Cambridge.

The Business Generation Representative role at Pegasystems offers talented inside sales and demand generation people a chance to learn our sales process and refine the skills essential to succeed in an outside Account Executive enterprise sales career with us. The role offers practical experience by working directly with marketing and sales to generate sales pipeline and through classroom training.

Core Job Function

�Research & Qualify inbound sales inquiries from multiple channels, 30% of time
�Develop leads through outbound prospecting and qualifying marketing-generated leads,50% of time
�Research target accounts & perform outbound cold calls to generate leads and meetings, 20% of time

Other Job Responsibilities

�Support respective sales team and/or vertical through new opportunities and pipeline development
�Understand the Pegasystems value proposition across targeted segments and campaign
�Learn commercial benefits of our software and develop related technical skills
�Track all activities through information capture in sales and marketing database
�Build relationships with sales leadership and account executives, and demonstrate competencies needed for Account Executive role

Qualifications
�Candidates must have a bachelor�s degree or equivalent experience
�3-6 years experience inside sales/telemarketing/sales
�Experience in FTSE 250 companies within UK financial services and insurance.

Functional Expertise:

�Results oriented
�Customer service orientation
�Continuous learning and development
�Exceptional written and verbal communication skills
�Possesses the appropriate level of technical/functional expertise and knowledge.
�Computer proficiency in Microsoft Office(Word, PowerPoint, Excel), and WebEx
�Utilizes technology-based tools and processes

Behavioral and Interpersonal:

�Presentation skills - is an accomplished speaker/ presenter who is capable of addressing the value-added benefits of Pegasystems and our technology solutions
�Can clearly and concisely explain complex topics and provide the vision for strategic partnerships.
�Writing skills - capable of writing high quality, professional proposals that address the customer requirements.
�Organizational skills - can coordinate and prioritize many prospects simultaneously. Strong attention to detail.
�Analytical ability - good at assessing financial impacts quickly
�Demeanor - Has the 'gravitas' to sell and overcome huge objections and challenges, and has a 'can-do' attitude to actually doing the work - not just planning/orchestrating.
�Relationship - Has strong interpersonal skills and has current relationships with the key executives responsible for both technology practices within Target Alliance partners that can be leveraged and ability to interact at the senior executive levels.
�Problem solving skills - Understand internal and external company functions and work within the system to solve problems and get the job done.
�Other: Personal - high energy, results-driven, organized, top professional/interpersonal skills.

Notable Benefits
�Competitive salary and uncapped earnings based on pipeline production
�Comprehensive benefits package that includes health, dental, vision, life and disability insurance and a 401K plan
�Exceptional initial sales and product training program and ongoing training and development
�Eligibility for promotion into enterprise outside sales role
�Stock purchase/option plan

French Speaking Technical Accountant

Title: French Speaking Technical Accountant
Salary: Competitive
Location: Slovakia, Bratislava, Bratislava
Languages: English, French
Posted: 17th May 2012

Job description, responsibilities and duties

We are looking for Accountants, who will be responsible for effectively and independently handling a portfolio of an international client. The following activities will be included in the daily work:

reinsurance accounting (premium and claims)

analysing of international client portfolio

debt collection and cash flow management

This is only possible with an understanding of re-insurance accounting principles. According to the required knowledge, we will provide you an in-depth training in reinsurance and its accounting to arm you for the daily work.

Tasks such as preparing data reports and statistics, quality controls, planning and controlling of workload or project work will occur to be part of your responsibility. In addition you are required to collaborate with various internal stakeholders across Europe and especially with the central Hubs for Technical Accounting (process owners) in Zurich, Switzerland.

Requirements for the employee

Required education

University education (Bachelor's degree)

Specialisation, field:
economic

Skills

Language skills:
English - advanced and French - advanced

Computer skills - user:
Microsoft Excel - advanced
Microsoft Word - advanced

Personality requirements and skills

Secondary Economic School or Secondary Grammar school with at least 1 year of working experience in the area of finance, accounting, administration or University degree preferably in the area of finance, accounting, economics

Language skills: English fluent written and spoken, French fluent written and spoken

Good comprehension of MS Office (e.g. Excel, Word, Power Point)

Flair for numbers

Good verbal and written business communication skills

Excellent team player and openness

Diligent and accurate working style

Detail oriented

Analytical skills

Multilingual Facilities Coordinator

Title: Multilingual Facilities Coordinator
Salary: competitive
Location: The Netherlands, Noord-Holland, Amsterdam, Amsterdam
Languages: English, Dutch, French, German
Posted: 24th May 2012

Job Purpose:

A strong innovative, possibility thinker and highly organized, creative team-player to perform a variety of office functions including reception duties within a regional office. Focus on, operational administration tasks, meeting organization, vendor relationships, invoice processing, reports. Uses skills as an experienced professional, with in depth knowledge of regional languages, customs, and culture, and with a full understanding of industry practices and company policies and procedures. Demonstrates good judgment in obtaining solutions. Deals effectively with pressure and capably performs and meets requirements while managing stressful situations. Receives little instruction on daily work, determines methods and procedures on new assignments. Handles highly confidential information, and has excellent communication skills.

Key Result Areas:

-Provide administrative assistance to the Amsterdam & other regional offices but not limited to:

-Manages Reception area, maintaining the effectiveness of the area in order to ensure Customers, Visitors and Employees observe a professional environment.

-Order processing office equipment and consumables.

-Logging TSG tickets for maintenance issues.

-Inventory monitoring.

-Requesting quotes to ensure best price and service.

-Monitoring housekeeping, such as cleaning, catering and liaising with contractors regarding any issues arising.

-Reception phone cover for Paris & Munich.

-Organizes all outside catering for business lunches/breakfasts.

-Builds relationships with Vendors and monitors the stock for the beverages in the UK office.

-Main point of contact for Travel issues and bookings.

-Build and manage relationship with suppliers and building management.

-Handle initial financial needs: Purchase Orders, Accounts Receivable, Accounts Payable and taking enquiries from internal customers and vendors across regional offices.

-Establish and maintain the preferred vendor list (working with the Facilities Manager) in order to optimize facilities and office related purchases
-Purchase products following the guidelines in the Pega authority matrix and maintain inventory levels of key repeatable items.
-Create and oversee Shipping & Receiving processes and procedures.

Other responsibilities and key result areas will be assigned as required

Critical Competencies

Functional Expertise: (add competencies if needed)
-Accountability
-Decision Making
-Possesses the appropriate level of technical/functional expertise and knowledge.
-Understands and applies procedures, regulations, and policies related to areas of specialized expertise.
-Utilizes technology-based tools and processes
-Continuous learning and development
-Customer service orientation
-Results oriented
-Multi lingual (Dutch, English, French & German essential)

Education and Experience Requirements:

Type of Experience and Minimum Number of Years: General office management experience in excess of 5 years.

Business Coordinator with English and French

Title: Business Coordinator with English and French
Salary: competitive
Location: Slovakia, Bratislava, BRATISLAVA
Languages: English, French
Posted: 17th May 2012

Job description, responsibilities and duties
You will be responsible for supporting the team of Facultative Underwriters in all related activities: administrative, analytical and commercial.

In this role you will know the structure, needs and potential of its clients and collaborate locally with other departments of the Group for the accomplishment of objectives and actions of Division Europe in the European markets.

This position includes administering the facultative business written by the Zurich and Paris offices, including data processing, supporting the renewal of the client portfolio and reporting. Besides that you will be responsible for the management and control of the specific tasks related to the client administration.

Requirements for the employee

Required education
Secondary with leaving examination
University education (Master's degree)

Specialisation, field:
economic
Skills
Language skills:
English - advanced

Computer skills - user:
Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft Powerpoint - advanced

Required experience
The position is suitable for a fresh graduate: Yes
The position is suitable for a fresh graduate: Yes

Personality requirements and skills

- Secondary Economic School or University degree in the area of economics / business administration
- Knowledge of English and one of the (Spanish, French or Italian) on a fluent level is a must
- very good command of MS office package (especially EXCEL and WORD)
- Reinsurance or Insurance knowledge would be beneficial
- Reliable and self-reliant task manager
- Strong customer focus and service orientation
- Ability and willingness to transfer knowledge and experience to colleagues
- Strong team player
- Any further European language knowledge as an advantage

Kundenbetreuer (m/w)) in Voll- oder Teilzeit: Online-Redaktion, Französisch

Title: Kundenbetreuer (m/w)) in Voll- oder Teilzeit: Online-Redaktion, Französisch
Salary: keine Angaben
Location: Germany, Berlin, 10117
Languages: English, French, German
Posted: 24th May 2012

Die ngn � new generation network gmbh mit Hauptsitz in Berlin und Dependancen in Portland/USA und Nürnberg managed und monetarisiert seit über zwölf Jahren Verzeichnisse in Online, Mobile, Print und Social Media für führende Messeveranstalter, Verlage und Verbände weltweit. Neben der Messe Berlin, der NürnbergMesse und der Messe Frankfurt nutzen auch die Messe Schweiz, BernExpo sowie der englische Messeveranstalter Montgomery/Reed, PennWell aus den USA sowie SES aus Singapur die Leistungen von ngn.

Zum nächstmöglichen Termin suchen wir für unser Headquarter in Berlin:

Kundenbetreuer (m/w) in Voll- oder Teilzeit
Schwerpunkt: Online-Redaktion, Französisch

Aufgaben, die Dir gefallen werden:
In unserem internationalen Team bist Du für die Betreuung unserer französischsprachigen Kunden zuständig. Dabei berätst Du internationale (Messe-) Aussteller rund um die Zusammenstellung Ihrer Unternehmens-Präsentation auf unseren Online- und Printmedien. Neben der Auswahl und Gewichtung von Produkt- und Unternehmensinformationen bist Du auch für die Generierung und redaktionelle Bearbeitung der Online- und Printerzeugnisse verantwortlich.

Voraussetzungen, die Du mitbringst:
Für Deine redaktionelle Arbeit bringst Du fundierte Sprachkenntnisse in Französisch und mindestens einer weiteren Sprache (Deutsch und/oder Englisch) sowie ein sehr gutes Ausdrucksvermögen in Wort und Schrift mit. Du bist ausgesprochen kontakt- und kommunikationsfreudig und hast Spaß daran, im ständigen Austausch mit internationalen Ausstellern zu stehen. Wenn Du darüber hinaus fundierte MS Office Kenntnisse mitbringst, sollten wir uns unbedingt kennenlernen!

Was wir Dir bieten:
Es erwartet Dich die Dynamik eines aufstrebenden erfolgreichen Unternehmens. Die Vollzeitstelle wird mit einem monatlichen Bruttoentgelt in Höhe von 1.700 EUR vergütet. Für Deinen Einstieg bei ngn bieten wir Dir darüber hinaus verschiedene Teilzeitmodelle und flexible Arbeitszeiten. Eine angenehme und gleichzeitig professionelle Arbeitsatmosphäre, Spaß an der Arbeit sowie eine hohe Motivation jedes Einzelnen machen ngn zu einem einzigartigen Unternehmen im Herzen Berlins.

Jetzt bewerben!
Wir freuen uns auf Deine aussagekräftige Bewerbung inklusive Angaben zu Deinem nächstmöglichen Eintrittstermin.

Bilingual EMEA Human Resources Manager/HR Business Partner

Title: Bilingual EMEA Human Resources Manager/HR Business Partner
Salary: competitive
Location: United Kingdom, South East, Berkshire, Reading
Languages: Dutch, French, German
Posted: 24th May 2012

Job Purpose:
Serve as the HR business partner to PS or Sales EMEA leadership, as well as providing HR generalist services to all organisational units. Support EMEA, Corporate and business strategies and processes.

Key Result Areas:

-Understand the business as a foundation for the design, delivery, and evaluation (or collaboratively manage the design, delivery and evaluation) of HR programmes that support corporate initiatives and promote a performance management culture and promotes Pegasystems as an �employer of choice.�

-Partner with the business units to identify and address the HR needs and issues. Act as the employee relations representative and use the insight to help develop appropriate HR solutions.

-Develop and implement Performance Management tools, processes, policies, and procedures. Ensure compliance with corporate processes and procedures.

-Adopt technology initiatives using PRCP and other automated/self-service vehicles.

-Support EMEA Recruitment with growth plans in EMEA locations and Greenfield sites.

-Identify opportunities to automate and streamline HR processes to maximize the levels of efficiency, effectiveness and compliance.

-Establish and report on metrics to evaluate the impact, effectiveness and cost of development efforts.

-Work with HR Director on recognition programmes and company events which support culture and employee commitment.

-Ensure effective compliance with EU employment regulations

-Other responsibilities and key result areas will be assigned as required by the needs of the business.

Functional Expertise:
-Working knowledge of all functional areas of Human Resources and related regulatory requirements
-Ability to work with/influence senior management and build trust throughout the organisation.
-Proven track record in a European, multi-cultural, multi-national corporate environment and ideally experience with a North American based multinational technology company.
-Experience as a stand-alone HR figure and on a green field / startup project is helpful.
-Must have successful experience understanding business strategy and translating into human resource priorities and deliverables, especially organisation and culture change.
-Ability to manage centralized HR programmes across multiple offices and countries is required.
-Strong working knowledge of MS Office applications, including PowerPoint and Excel.
-Process orientation
-Project Management� detailed and organized to be able to multi-task effectively.
-Possesses the appropriate level of employee relations experience to manage all critical employee issues
-Understands and applies procedures, regulations, and policies related to areas of specialized HR & Professional Development expertise.
-Utilizes technology-based tools and processes. Proficient in Excel and Microsoft Office Suite, and report generation.
-Continuous learning and development

Behavioral and Interpersonal:
-Partnering and Persuasion
-Communication
-Role modeling
-Team work
-Customer Service oriented
-Ability to effectively work cross-culturally
-Works from a variety of perspectives � Intellectually flexible
-Results focused, seek practical solutions and have a sense of urgency about achieving results.

Education and Experience Requirements:
BA/BS degree (or equivalent work experience) in Human Resources or related degree.

Minimum Level of Education:
BA/BS degree

Type of Experience :
Proven track record of HR-related experience an HR generalist or business partner is required. Functional experience in compensation, HRIS, recruiting and benefits is a plus.

Bilingual Solutions Support Engineer

Title: Bilingual Solutions Support Engineer
Salary: competitive
Location: United Kingdom, South East, Berkshire, Reading
Languages: Dutch, French, German
Posted: 24th May 2012

Job Purpose:

The Solutions Support Engineer will provide technical support leadership and expertise within the Global Technical Support organization. This individual will be responsible for providing technical and developer support for development and production issues for customers using the PegaRULES Process Commander BPM platform. Being a vital part of the Global Customer Support team involves working on highly complex systems and providing overarching technology support services for major accounts, ensuring overall customer satisfaction and total resolution of each service case. The individual in this role will be a key figure supplying technical expertise to Pegasystems� clients as well as to other GCS team members as a valued mentor, coach, and technical resource.

Key Result Areas:

-Drive the resolution of support cases reported to Global Customer Service (GCS). Work to define and diagnose issues by applying technical expertise, product knowledge, and communication and problem solving skills. Determine root problem cause and provide resolution to customer.

-Work with senior management and peers from other groups to ensure that the Service Level Agreements (SLAs) between the customer and Pegasystems are fulfilled through proper case management.

-Ensure proper and consistent communication of status to the client and Pegasystems� Management in accordance with SLA�s and maintenance agreements by providing timely updates to the PegaSupport case management system.

-Serve as an escalation point for support cases owned by others in GCS. Provide direction and/or assume ownership of escalated items to drive to resolution.

-Provide technical leadership, guidance, and coaching of fellow engineers

-Other responsibilities and key result areas will be assigned as required.

Attributes:

1.A tough, experienced, technology professional with a track record of achieving success in a high-paced, growth-oriented business environment where capabilities are continually stretched, pressure is intense and the need for change and improvement is continuous. An individual who thrives in a demanding environment that imposes new challenges frequently.

2.An analytical approach that can look beyond the immediate to identify weaknesses and opportunities. Continuously re-appraising the operation in the context of performance against targets, the business plan and longer term growth based on detailed knowledge and analysis of the product, the technology, the customers and the work.

3.Ability and desire to commit to a shared vision of success, help translate that vision into an operational plan and work with the team to execute relentlessly, achieving a positive result in the face of obstacles, challenges and set-backs.

Technical Expertise: (Advanced competency is required in the majority of these areas. Expert is required in at least three areas)

-PegaRULES Process Commander development, including System Architect certification
-J2E architecture and application servers (specifically Websphere, Weblogic, Tomcat, or JBOSS)
-Database administration (minimum 1 Database � Oracle, MSSQL,UDB or DB2)
-Operating Systems (specifically Windows, AIX, Solaris, Linux, zOS)
-Communication protocols and technologies (specifically SOAP, MQ, JMS)
-Java Development

Additional Job knowledge and Application Attributes: (in priority order)

Customer Service Orientation:
1.Appreciates and exemplifies that customer success is our success
2.Deals professionally, tactfully and energetically with demanding customer situations to quickly understand needs and bring to bear the elements of a solution
3.Open and honest style of interaction based on deep understanding of the customers� business and technology imperatives
4.Empathetic and sensitive to the elements of a great customer experience � paying attention to the details, communicating clearly and often, over-delivering in small but significant ways

Accountability, Energy and Commitment:
1.Taking responsibility for outcomes and producing results as promised
2.Tenaciously driving a plan of action until the objective is achieved � adjusting course as necessary, knowing when to escalate

Analytical & Engineered Approach
1.Embracing and promoting the analytical skills and desire to create procedures and protocols that exemplify best practice, and engineer efficiency and reliability into future events � providing engineered tools to the support staff, the Pega Developer Network and input for improvements to engineering.
2.Advanced troubleshooting skills

Decision Making & Problem Solving:
1.Exercise excellent judgment in making sound, well-informed, fact-based decisions
2.Exhibit good instincts when situations are tight and data is sparse
3.Organize information and relate and compare data from different sources; understand and identify problems and opportunities

Behavioral and Relationship Skills:
1.Adjust quickly to new responsibilities and tasks
2.Establish systems and schedules to plan, monitor and communicate the progress of work with all appropriate parties
3.Communicate clearly and effectively in writing
4.Prepare presentations well and present ideas effectively to individuals and groups, targeting presentations to the characteristics and needs of the audience
5.Develop and sustain effective cooperative working relationships with peers, bosses, and other internal or external people critical to successful performance

Continuous Learning and Improvement:
1.Exhibit curiousity and interest in our business, our technology, the industry, our compettitors and our customers
2.Develop new insights into situations and apply creative and innovative solutions
3.Assimilate and apply new job-related information that has varying degrees of complexity
4.Recognize own strengths and weaknesses and consistently pursue skills-development, especially in technical areas
5.Embrace and promote the Continuous Improvement methodology and techniques

Education and Experience Requirements:

Minimum Level of Education:
BS in Computer Engineering, Computer Science, Electrical Engineering or equivalent experience.

Type of Experience and Minimum Number of Years:
o Bachelor�s Degree and minimum 7 years of experience
o Experience in Relational Database technologies
o Experience with Application Servers, including Websphere, Weblogic, Tomcat, or JBOSS.

Degree of Financial Responsibility:
Responsible for ensuring proper distribution of personal hours across billable, maintenance, and non-billable account codes (FCS).

Bilingual EMEA Sourcing Specialist

Title: Bilingual EMEA Sourcing Specialist
Salary: competitive
Location: United Kingdom, South East, Berkshire, Reading
Languages: Dutch, French, German
Posted: 24th May 2012

Job Purpose: The Sourcing Specialist, as part of a team, will be responsible for building an ongoing �Builder� candidate pipeline through research and internet searches. High focus on creative sourcing, identifying active and passive candidates, generating marketplace knowledge and pipeline development.

Essential Functions:

�Develop and maintain candidate flow. Source candidates by utilizing a variety of search methods (i.e., internal database, job boards, referrals, networking, internet searches, organizations, etc.). Reviewing CVs and passing to Recruiters.
�Conduct reactive CV support for open positions, including screening & distributing resumes from applicants of job postings.
�Cultivate and maintain proactive internet sourcing methods to support robust building of candidate pipeline.
�Build and manage a referral network from employees and candidate pools.
�Manage web posting process, advertisements in appropriate media and social networking sites.
�Monitors and analyzes job board efficiency.
�Responsible for rational and impartial resume distribution across Sourcers.
�Partner with Sourcers, Recruiters and the Business to develop new search techniques and recruitment strategies.
�Research specific technology/marketplace information to include trends.
�Analyze trends and data to drive sourcing decisions.
�Maintain current knowledge of industry employment trends and recruiting best practices to identify current and/or potential issues that may impact candidate flow.
�Utilize and maintain Recruitment Management System with high level of accuracy.
�Provide reports and statistics and communicate with Sourcer, Recruiter, HR and the Business through the entire recruitment process.
Non-Essential Functions:
�Perform special projects and other duties as assigned.

PEGA PS COMPETENCIES

Delivery and Drive for Results:

�Self-motivated with the ability to operate independently, work proactively, and to achieve results without close supervision.
�Demonstrated practical, hands-on, �can-do� approach, and the ability to work efficiently and creatively.
�Exhibits and champions excellence in work and a willingness to embrace change.
�Strong analytical, diagnostic and problem solving skills.

Customer Focus:
�Demonstrated commitment to and proficiency in customer service culture.
�Project a positive appearance and attitude at all times.

Pega Expertise:
�Ability to multitask, manage multiple and simultaneous priorities/projects, and prioritize a heavy workload in a fast paced, dynamic environment is required.
�Ability to exercise sound judgment, and strong conflict resolution skills.

Learning:
�Demonstrated ability to research and analyze various types of data information.
�Proactive approach towards improving processes and systems.

Integrity and Trust:
�Ability to establish credibility.
�Ability to handle confidential matters.

Teamwork:
�Strong written and verbal communication skills.
�Ability to make large group presentations and consult effectively one-on-one.
�Strong desire to work as a member of a team.

Supervisory Responsibility: Determines methods and procedures on new assignments and may coordinate activities of other personnel.

Bilingual Contract Administrator

Title: Bilingual Contract Administrator
Salary: competitive
Location: United Kingdom, South East, Berkshire, Reading
Languages: Dutch, French, German
Posted: 24th May 2012

Job Purpose:

The Contracts Administrator � Europe is responsible for assisting the Legal Team�s senior contract negotiators in Europe (the �European Business Officers�) and the global Legal Team headquartered in Cambridge, MA, USA with the administration of Pegasystems� contract process, including routing contract requests to the appropriate persons using Pegasystems� Contract Request software application, responding to contracts-related requests for information, keeping Legal Team databases up-to-date, tracking contract-related deadlines, organizing contract-related data and scanning, routing and filing signed contracts. The Contracts Administrator would also handle key post-contract processes that flow from contract signing, such as confirming billing information, preparing contract-related correspondence to customers, entering contract-related information into relevant systems, initiating the Deal Summary stage in the Contract Request process and providing key contractual information to relevant groups within the company. This position involves day-to-day administration of the Legal Team�s most mission-critical function, and very close interaction with the Senior Counsel & Contracts Manager, the European Business Officers handling contract drafting and negotiation, and other company functions.

Key Result Areas:

-Handle administration of the Legal Team�s international Contract Request application, including the assignment of requests for contracts, the tracking of open contracts, closing tasks for signed contracts and escalation/resolution of technical issues.
-Handle contract administration tasks after signing, such as scanning of signed contracts, routing of contracts to other internal groups and/or to the other relevant party to the contract and contract filing.
-Handle key post-contract processes, such as confirming billing information with customers, preparing contract-related correspondence to customers, entering contract-related information into relevant internal systems, initiating the software delivery process for handling by the Cambridge based Contracts Administration, initiating the Deal Summary stage of the Contract Request application for completion by the relevant Business Officer, providing notifications to impacted teams such as Services, Training and Finance of key contractual information, organizing the materials required for the revenue recognition review process, and the like.
-Create and maintain contracts-related databases.
-Assist Senior Counsel & Contracts Manager and the European Business Officers with other contract-related research assignments or special projects as needed.
-Respond to contracts-related requests for information.
-Assist Senior Counsel & Contracts Manager with measurement and reporting of contracts-related metrics.
-Assist Senior Counsel & Contracts Manager in identifying additional areas of the contract process that can be automated using the Contract Request application or can otherwise be made more efficient.
-Assist Cambridge based Contracts Administration personnel with managing the software escrow process, partnership agreements, subcontractor agreements, software fulfillment issues, professional service work order drafting and other internal processing issues
-Coordination with European Finance personnel concerning compliance tasks and periodic reporting related to government contracting and taxation, local compliance and contract / legal entity issues.
-Draft contracts, acknowledgement forms, and other legal documentation as needed
-Other responsibilities and key result areas as required or assigned.

Critical Competencies

Functional Expertise:

-Working knowledge of contract terminology, practices and concepts, or demonstrated ability to quickly acquire working knowledge of similarly complex areas of knowledge.
-Demonstrated ability to apply strong organizational and time management skills in the context of a complex, high volume work load.
-Understands and applies procedures, regulations, and policies related to areas of specialized expertise.
-Utilizes technology-based tools and processes and demonstrated ability to learn and employ new technology applications.
-Open to continuous learning and development.
-Strong customer service ethic.
-Proactive, self-motivating and results oriented.

Behavioral and Interpersonal:

-Partnering - Ability to partner with Sales & Services organizations, Finance and US based personnel to create efficient and effective contract-related processes and to get issues resolved. Engages in cross-functional activities and collaborates across organizational boundaries.
-Persuasion and Influence � Uses appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, and services. Presents solid and compelling arguments to support a position. Clear ability to persuade and influence to make compelling arguments. Works to develop new insights into various situations, and applies appropriate solutions to persuade or influence.
-Communication and Drafting - Creates effective documents and communications that are clear, precise, accurate and presented in an organized manner.
-Team work - Develops and sustains effective and cooperative working relationships with Senior Counsel & Contracts Manager, Legal Team members and other internal or external personnel critical to successful performance.

Education and Experience Requirements:

Minimum Level of Education: UK-equivalent of US Bachelor�s degree.Legal training or Paralegal Certification.

Type of Experience and Minimum Number of Years:
Some experience in administration of high volume processes, preferably contracts-related.

Travel Requirements
Minimal, infrequent travel

International Media Sales Executive

Title: International Media Sales Executive
Salary: Excellent
Location: United Kingdom, London, Central London
Languages: English, French, German
Posted: 24th May 2012

Who are we?: European Times is an in-depth promotional magazine produced by Europeans for Europeans. We are active in different countries and regions worldwide, building the bridge between Europe and the rest of the world. European Times reaches close to half a million decision-makers and opinion leaders of top enterprises in Europe as well as the European Union Parliament members. Simply said, European Times is the bridge between European entrepreneurs and political personalities and the rest of the business world. We aim to provide up-to-date information on business opportunities and the latest happenings across the globe. European Times has a wide distribution network, targeted specifically at business readers who have their fingers at the pulse of the industry. We offer key decision makers and captains of industry the opportunity to promote their goals and businesses to the high-level European readers. Our publication believes in the value of understanding our readers and helping them to connect with their clients and partners in Europe.

Position: We are a looking for ambitious, enthusiastic and motivated commercially driven individuals who want to advance their careers on the international front. The position is ideal for someone who wants to combine media sales, marketing and international travel into his/her career aspirations.

Our staff travel to different regions to meet movers and shakers and include their views faithfully in our reports. Projects are country specific and are usually 3 to 5 months in duration. The staff members are based in the country conducting interviews and commercial meetings and securing sponsorship for our reports. You are responsible for networking with high level government and business individuals to convince them of the opportunities our publication can offer. You are responsible for researching and identifying, selling and negotiating with potential clients.

If you are looking for a career that combines meaning (you help countries communicate with the rest of the world), challenge (you meet and sell to captains of industries and top government officials) and excellent money potential (you are rewarded on how well you perform), this is the job for you. Work in a professional and go-getter environment where the desire to succeed drives all of us in the company. We believe in nurturing our staff through continuous training and coaching. In other words, if you are willing to put in the hard work, you will grow both professionally and personally.

Qualifications:
You are experienced with marketing, networking and sales.
You speak English fluently and either French, Spanish or German.
You are a college graduate with a focus on business or international relations.
You are hard working, honest and driven.
You are not attached to home.
Remuneration: You will receive an attractive remuneration package that include a base salary, commission on sales, bonuses, and all work related costs paid by the company
A professional and challenging career path in an international environment
Personal development and sales education with ongoing training and coaching.

The European Times is committed to the equality of opportunity and the development of the full potential of all employees. We welcome serious and dedicated candidates to apply.

Only those candidates under consideration for positions will be contacted.

French - EMEA Associate Technical Support Engineer

Title: French - EMEA Associate Technical Support Engineer
Salary: £30,000
Location: United Kingdom, South East, Surrey, Camberley
Languages: French
Posted: 17th May 2012

Summary

SafeNet.Inc, a world leading software security organization is looking for a technical support person with fluent French to provide support to software companies and developers. The primary duties will be investigation, reproduction & resolution of customer issues.

Currently we are seeking someone who has an aptitude in learning and improving their technical knowledge and skill. This position focuses specifically on our French customer base and hence fluency in French is essential. The person needs to be well organized, self motivated and good at problem solving. This position would suit a candidate with a technical degree and a keen interest to build and carve a career in IT technology, improving and fine tuning their technical skill set as they progress through the organisation. SafeNet offers a number of proven career-paths for employees who are keen to technically improve and continually expand and develop their competencies.

This is an exciting opportunity for a first time graduate applicant to gain further experience in IT Software area, working with a global firm, with a scope for future progression.

Qualification/ Skills/ Experience Requirements:

� Recent graduate looking for a technical position, willing to expand their technical knowledge, who is eager to learn and improve their technical skills;

� Experience with any or all of the following programming languages is highly desirable but not a must: C/C++, VC++, Java, C#

� A good knowledge of Windows operating systems is highly desirable.

� Experience with any or all of the following technologies is an advantage: Web Services/HTML/XML, PHP, ASP.Net, SQL/DBA

� A basic knowledge of Networking/TCP/IP troubleshooting is advantageous.

The candidate will also display:

� Excellent verbal and written communication skills in English.

� Excellent verbal and written communication skills French

� Excellent customer service skills and experience in dealing with external customers.

� Excellent organizational skills and self management.
,
� Excellent communication both written and spoken.

� Good Analytical reasoning and problem solving skills.

� Excellent team player.

Essential Duties and Responsibilities: include, but are not limited, to, the following:

� Provide speedy and satisfactory solutions to external global, technical customer support requests, with emphasis on France / EMEA.
� As part of the 2nd level support team, provide solutions for support issues raised by the 1st level support team, and if need be, escalate to 3rd level support teams.
� Provide external customers and prospects with custom built solutions, in order to maintain existing accounts and win new accounts.
� Work closely with Product Management and Engineering to troubleshoot existing RM product issues, and assist in developing new RM product prototypes and releases.
� Help to maintain our technical on-line knowledge base.
� Provide email and telephone post sales support to external customers of rights management products.
� Provide Pre Sales support when required.
� Establish customer requirements and provide customized solutions for different architectures.
� Prepare and deliver training to customers and partners.
� Willing to travel occasionally within EMEA.
� Using CRM database to manage customer incidents and monitoring incidents on a daily basis.

Bilingual Revenue Accountant

Title: Bilingual Revenue Accountant
Salary: competitive
Location: United Kingdom, South East, Berkshire, Reading
Languages: Dutch, French, German
Posted: 24th May 2012

Job Purpose:
Implements controls and evaluates actions required for compliance with the company�s revenue recognition accounting process, including the bookings and billings process.

Key Result Areas:
-Performs regular and special analysis (such as reviews of organizational billing practices) to ensure invoice accuracy and proper revenue recognition.
-Analyzes third party payments and verifies compliance with contractual terms, fee schedules, or other formal agreements.
-Completes all required month-end close activities including revenue reconciliation and management reporting.
-Will work with legal and sales personnel in reviewing revenue contracts to ensure adherence to company policies and resolves any revenue issues.
-Follows control procedures and interacts with audit or other functions in the approval of product discount pricing, vendor-specific objective evidence studies and significance analysis to ensure compliance with company policy and proper revenue recording.
-Develop, implement and maintain processes and procedures for accurate and timely revenue recognition
-Analyze and understand various service/product offerings and revenue/expense streams to ensure proper revenue recognition and financial system set-up.
-Assist in performing monthly revenue, expense, deferred revenue, deferred costs and account reconciliations.
-Prepare monthly revenue reports for management which includes variance analysis of revenue accounts and associated expense accounts against prior periods, budget and forecast. Prepare various ad hoc reports for management as requested.
-Assist in closing monthly and periodic revenue and expense ledgers within stated closing schedules.
-Assist in providing audit support for revenue transactions.
-Support various special projects as required.
-Provide timely and complete revenue transaction deal analysis and conclusion for each signed license contract under review
-Provide guidance and suggest improvements to the Company�s revenue review and recording process where improvements to process quality or scalability could be achieved.
-Maintain and provide timely and accurate updates to the Company�s corporate bookings report.
-Provide timely and accurate revenue updates to the Company�s forecasting process.
-Provide a quarterly flux analysis related to license revenues.
-Assist with the quarterly MD&A section of the 10K and 10Q statements for revenue with supporting documentation.
-Generate license revenue information for monthly Board and management reports, quarter end script data, supporting documentation, etc.
-Other responsibilities and key result areas will be assigned as required

Critical Competencies (Those already listed are the required competencies for all positions)

Functional Expertise: (add competencies if needed)
-Financial Analysis
-Accountability
-Possesses the appropriate level of technical/functional expertise and knowledge.
-Understands and applies procedures, regulations, and policies related to areas of specialized expertise.
-Utilizes technology-based tools and processes
-Continuous learning and development
-Customer service orientation
-Results oriented

Behavioral and Interpersonal: (add competencies if needed)
-Communication
-Role modeling
-Team work

Education and Experience Requirements:

-Minimum Level of Education: Bachelors in Accounting
-Type of Experience and Minimum Number of Years: 10 years of experience in Accounting

Bilinigual Recruitment Coordinator

Title: Bilinigual Recruitment Coordinator
Salary: competitive
Location: United Kingdom, South East, Berkshire, Reading
Languages: Dutch, French, German
Posted: 24th May 2012

The Recruitment Coordinator (RC) is responsible for administrative and recruitment operation processes and practices in order to successfully and compliantly hire candidates. The RC will provide full-cycle recruiting support.

Key Result Areas:

Follows required Practices and Procedures (P&P�s) in order to:

-Work with Recruiters, hiring managers, other Units� administrative/executive assistants and the Travel Department to manage the interview scheduling and travel arrangements of candidates.

-Provide prompt, courteous and accurate customer service to candidates, hiring managers and Pega employees.

-Administer and process confidential candidate information including candidate interview package and pre-hire documents.

-Maintain Candidate folders, pre-employment and new hire documents.

-Ensure all candidate evaluation forms are completed and document interview process.

-Manage and Track employee referral distribution and payout.

-Work with HR Coordinator to ensure all offered candidates are transitioned to new hires efficiently.

Maintains operational data for the recruiting function and provide weekly reports:

-Maintain and update related recruitment metrics and reports (e.g.: EMEA Recruiting Report & Master Recruiting Report, including assigning Staffing Requisition numbers, and completing updates for weekly recruitment update meetings.

-Responsible for recording and maintaining accurate data for all candidates in process for all open roles across EMEA.

Posts Open Positions:

-Work with recruiters to document requirements of job openings as required opening requisition(s).

-Ensure Staffing Requisitions are accompanied with the correct Job Specification.

-Post and maintain job descriptions on Pega Career page.

-Track open jobs.

-May place newspaper and other periodical ads as needed.

Additionally:
-May assist in distributing resumes to recruiters.
-Promote the company image to candidates and external service providers.
-Additional projects based on needs (i.e. process flow projects etc.)
-Other responsibilities and key result areas will be assigned as required.

Functional Expertise:
-Organizational Skills/Project Management
-Writing skills
-Possesses the appropriate level of database and computer application competencies required for position
-Understands and applies procedures, regulations, and policies related to areas of recruitment, recordkeeping and HR
-Utilizes technology-based tools and processes: Must be proficient in Excel and other data base systems
-Must have continuous learning and development orientation
-Customer service orientation
-Results oriented
-Multi tasking capability

Behavioral and Interpersonal:
-Positive communications and interactions- both written and oral
-Role modeling
-Team work
-Excellent interpersonal and communication skills are a must.
-Ability to prioritize high volume and priority tasks, as well the ability to build and maintain relationships with a high level of trust and integrity.
-Self-motivated with the ability to operate independently, work proactively, and to achieve results without close supervision.
-Demonstrated practical, hands-on, �can-do� approach, and the ability to work efficiently and creatively.

Education and Experience Requirements:

Minimum Level of Education: Associates Degree or equivalent

French Speaking Accounting Associate / Credit Collections

Title: French Speaking Accounting Associate / Credit Collections
Salary: £18 � 21,000 + package (pro rata)
Location: United Kingdom, North West, Manchester, Manchester
Languages: French
Posted: 24th May 2012

Job Summary

The Accounting Associate, Credit Collections, within the Order to Cash team at the SPX ESSC will be responsible for the timely collection of outstanding accounts in line with Business Unit credit terms. The role will involve regular phone contact with customers and SPX Business Units in an effort to maximise the cash receipts for the business. This will be on a 6 month fixed term contract.

Responsibilities

�Ensure monthly cash forecast is produced and agreed with each Business Unit client.
�Contact customers by phone and email to ensure cash receipts are made in line with credit terms.
�Produce daily update reports to track cash receipts v forecast.
�Follow the dispute management process to ensure prompt turnaround of queries.
�Escalate collection issues into the Business Unit as policy dictates.
�Contribute to the month end reporting process.
�Ensure compliance and control guidelines are met at all times.
�First point of contact for all Collections process enquiries via telephone and email.
�Support with monthly audit controls testing.

Skills & Experience

�Fluency in French is essential
�Demonstrate good knowledge of the Order to Cash cycle and the importance of cash flow to a Business.
�Ability to work in a team-orientated environment that is fast-paced and demanding.
�Must be self-directed, have excellent initiative and organisational skills.
�Works well under pressure with the ability to deliver accurately and on time.
�Ability to work in a change focused environment whilst remaining dedicated to service delivery.
�Excellent written and verbal communication skills.
�Proficient in all MS products: Word, Excel, PowerPoint, etc.
�Ability to manage time effectively and successfully deal with diarised collection call system
�SAP knowledge is preferred

About SPX

SPX is a global multi-industry manufacturing leader committed to operational excellence and execution. With operations in over 35 countries with over 17,000 employees, we specialise in a diverse range of products serving various industries including power and energy, process equipment, vehicle diagnostic tools, pharmaceutical, food and beverage and oil and gas.
SPX is in the process of setting up a new EMEA Shared Service Centre in Didsbury, South Manchester. Servicing its EMEA businesses with a wide range of Finance and HR services the ESSC will become a centre for process and service excellence.

How To Apply

If you are open to pursuing this time sensitive opportunity, please complete an application online by clicking the 'apply' button below.
Thank you for your interest in our company.

French Speaking Accounting Associate / Accounts Receivable

Title: French Speaking Accounting Associate / Accounts Receivable
Salary: £18 � 21,000 + package (pro rata)
Location: United Kingdom, North West, Manchester, Manchester
Languages: French
Posted: 24th May 2012

Job Summary

The Accounting Associate, Accounts Receivable, Order to Cash within the SPX ESSC will be responsible the timely posting of bank account transactions received into SAP. This will include the daily allocation of customer receipts to outstanding invoices, the associated G/L account clearing, reconciliation of any un-posted balances and daily reporting activity around this process. This role is also responsible for ensuring all Cash Pooling transactions are made to timetable to ensure Business Unit working capital requirements can be met. This will be on a 3 month fixed term contract.

Responsibilities

�Ensure all transactional posting in relation to bank receipts are made accurately to customer accounts in line with agreed Service Level commitments.
�Transact FX and cash pooling activity in line with Treasury policy and working capital requirements.
�Contribute to the month end bank reconciliation process.
�First point of contact for all process enquiries via telephone and email.
�Post and reconcile all receipts in relation to monthly inter-company netting settlements.
�Ensure all daily bank uploads into SAP are transacted and reconciled for accuracy.
�Support the Team Manager to cover off other team activity as required.

Skills & Experience

�Fluency in French is essential
�Demonstrate a good knowledge of the cash allocation, banking and reconciliation process within a receivables environment.
�Ability to manage time effectively and successfully deal with daily transactional activity in an accurate and timely manner.
�Ability to work in a team-orientated environment that is fast paced & demanding.
�Ability to work in a change focused environment whilst remaining dedicated to service delivery.
�Strong customer focused mind-set, coupled with a high standard of ethics and integrity.
�Proficient in all MS products : Word , Excel & PowerPoint.
�Excellent written and verbal communication skills.
�SAP knowledge preferred.

You may have experience in the following roles:
Accounts Receivable Associate, Accounts Receivable Clerk, Accounts Receivable Assistant, Sales Ledger Clerk, Sales Ledger Assistant.

About SPX

SPX is a global multi-industry manufacturing leader committed to operational excellence and execution. With operations in over 35 countries with over 17,000 employees, we specialise in a diverse range of products serving various industries including power and energy, process equipment, vehicle diagnostic tools, pharmaceutical, food and beverage and oil and gas.
SPX is in the process of setting up a new EMEA Shared Service Centre in Didsbury, South Manchester. Servicing its EMEA businesses with a wide range of Finance and HR services the ESSC will become a centre for process and service excellence.

How To Apply

If you are open to pursuing this time sensitive opportunity, please complete an application online by clicking the 'apply' button below.
Thank you for your interest in our company.

Key Account Manager - BankersAccuity - London - French Speaker

Title: Key Account Manager - BankersAccuity - London - French Speaker
Salary: Competitive
Location: United Kingdom
Languages: French
Posted: 9th May 2012

Reporting to the Sales Manager and working as part of our award winning sales team, as a Key Account Manager you will be responsible for acquiring new business from prospects and existing accounts through sales of BankersAccuity solutions within a designated territory across EMEA. You will plan, organise and execute sales campaigns and business trips to maximise revenue generation and attend exhibitions and conferences as required.

The role will be based from our London office with global travel required.

Experience

Essential

- Proven track record of direct sales in a B2B environment, preferably international
- Proven track record of generating new business is essential
- Either information sales or software sales experience is required
- Enjoys working in a structured, targeted environment to challenging KPIs
- Great negotiation and communication skills
- Highly self-motivated, organised and be able to manage own time
- Flexible and adaptable to meet the needs of the changing market, our customers and the business
- Fluency in French is essential

Desired

- Experience of selling to banks and financial / legal institutions or corporate treasury departments would be of benefit
- Previous formal sales training and account management training is desirable
- Good levels of IT literacy are expected
- A degree or equivalent is desirable
- Previous experience of salesforce.com would be an advantage

RBI general benefits package

- Group pension scheme
- 29 days holiday
- Paid charity days Ã¢â�¬â�� 2 days per year
- Share-save scheme

The Company

Reed Business Information provides data services, information and marketing solutions to business professionals in the UK, the US, Continental Europe, Asia and Australia. It produces industry critical data services and lead generation tools, and over 100 online community and job sites. It publishes over 100 business magazines with market leading positions in many sectors. Reed Business Information Ltd is part of Reed Elsevier Group plc, a world leading provider of professional information solutions in the Science, Medical, Legal and Risk and Business sectors.

Owned by RBI, BankersAccuity sets the global standard for payment efficiency and compliance solutions. It includes Bankers Almanac and Accuity, premier data services that have been providing solutions to banks and businesses worldwide for over 140 years.

Bilingual Reservation Sales Agent

Title: Bilingual Reservation Sales Agent
Salary: 15,600 pa
Location: United Kingdom, London, Central London
Languages: French, German, Italian
Posted: 2nd May 2012

We are an established International Hotel Company based in Farringdon; currently recruiting for several positions (full-time and part-time) as Reservation Sales Agents for our European Contact Centre.

You will be working as part of the Reservations team, servicing in-bound telephone calls from Europe and the US for hotel reservations via computerised transactions. As well as providing high quality customer service via phone and email you will be assisting in the support of the company�s loyalty programme.

Requirements:
- Represent all affiliated hotels by use of positive communications skills with the calling public.
- Produce maximum reservations sales for affiliated hotels by utilising positive sales and marketing techniques.
- Good working knowledge of in-house systems, for which training will be provided.
- Acquire and maintain current knowledge of product, policies and procedures.
- Provide services for clients by performing the appropriate computerised reservations transactions via telephone, fax and email.
- Perform clerical and support function duties as assigned.
- Take part in the Language Champion programme
- Attend periodic sales and / or recurrent training programmes.
- Assist in handling and/or directing calls for customer satisfaction.
- Assist in the service and administration of the Customer Loyalty Programme
- Achieving targets and performance standards
- Providing confident, accurate information
- Dealing with questions in a knowledgeable, professional manner
- Ensuring the highest level of customer service
- Working as part of a team, providing support to colleagues and customers
- Flexible to work any schedule. Must be able to work assigned weekdays, weekends and holidays at assigned times.

Skills:
- Fluent in English written and spoken
- Fluent in at least one of the following languages: French or German or Italian written and spoken
- Fluent in Spanish and Portuguese as an additional language an advantage
- Confident, articulate and clear phone manner
- Excellent written, verbal, and interpersonal skills
- Must be objective, impartial and patient
- Detail orientated skills with proof reading aptitude
- Ability to work under pressure and to adapt, implement and support change.
- Computer literate
- Previous experience in the hotel industry/Contact Centre environment an advantage
- Previous Groups & Conference experience an advantage
- Successful completion of Reservation Sales Agent training program.
- Excellent customer service and Sales skills

This is not an exhaustive list of all responsibilities, skills, duties and requirements associated with this position. While it is intended to be an accurate reflection of the current job, management reserves the right to revise the job requirements and task to perform based on circumstantial needs.

We are an Equal Opportunity Employer

Dutch, French and English Speaking Customer Service Representative

Title: Dutch, French and English Speaking Customer Service Representative
Salary: £18500
Location: United Kingdom, London, West London, TW1 1LR
Languages: English, Dutch, French
Posted: 23rd May 2012

Do you have exceptional customer service skills?

Are you fluent in Dutch, French and English?

If you can deliver excellent customer service in Dutch AND French (verbally and in writing) then we have an excellent opportunity for you. In particular, if you have lived, worked or studied in Europe, and have a strong cultural understanding of European countries this would be a distinct advantage.

We are looking for a Customer Service Representative who can build rapport, demonstrate empathy and loves talking to customers. We are currently recruiting for customer service roles representing a well-known brand. We offer excellent training, benefits and opportunities for progression.

Your Challenge:

As a Customer Service Representative you will be the first point of contact for our client�s members. Our focus is to provide members with a first class customer service exceeding their expectations every time!

As a Customer Service Agent you will:

�Receive inbound enquiries on behalf of our client from Europe, Middle East & Africa.
�Respond to members queries in a timely, polite and courteous manner.
�Work to and understand team SLAs and exceed personal KPIs.
�Display understanding and knowledge of the client�s products and services.
�Share information with your team members.
�Handle professionally membership service enquiries, payments and any follow up issues.
�Liaise between members, our client & the team to achieve excellent communication.
�Escalate any customer complaints/issues in a timely and efficient manner.
�Handle written correspondence in a timely and effective manner.
�Provide administrative support to the team.
�Highlight ideas for continuous improvement throughout the business
About You:

�Previous customer service experience
�Excellent written and spoken linguistic ability in Dutch and French as well as English
�A positive, customer focused attitude
�Ability to think on your feet, to multitask and use your own initiative
�Attention to detail
�Well-developed listening skills
�Team player, working towards team goals and supporting other team members
�Flexibility, understanding cultural differences
�Pursues everything with energy and drive, seldom gives up before finishing!
About Us:

arvato are part of Bertelsmann, a global company with more than 100,000 employees in over 50 countries. With a turnover in excess of 15 billion euros and with over 500 subsidiary companies, we are the people who put the X Factor and Apprentice on your television and Dan Brown on your bookshelf. arvato Contact Centres and Loyalty is one of the newest and most exciting parts of this business network and operates in 400 offices worldwide. We work with household names helping them build long-term brand loyalty with customers. A global leader in loyalty services; our value chain encompasses the full range of loyalty services bringing brands to life across every single customer touch-point.

arvato is an Equal Opportunities Employer, Embracing Diversity in the workplace.

French Speaking Product Data Translators

Title: French Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, French
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a French speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

All positions will be based in Leeds although there is a possibility French speakers could be based in Lyon.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

French Speaking Product Data Translators

Title: French Speaking Product Data Translators
Salary: Dependent on Experience
Location: France, Rhône-Alpes, Lyon
Languages: English, French
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a French speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

French Speaking Sales - Charter Services

Title: French Speaking Sales - Charter Services
Salary: Basic Salary subject to experience with excellent commission structure available
Location: United Kingdom, South East, Hampshire, Farnborough
Languages: French
Posted: 9th May 2012

Division/Department: Business Development, TAG Aviation (UK) Ltd, Farnborough Airport

Full/Part Time: Full Time

Basic salary depending on experience + excellent commission structure

Reports to: Area Director

This is a Business Development role focused on sourcing new private jet charter clients for TAG UK. The role will require a methodical approach to client prospecting, client research and database management. Through regular telephone, mail and postal communication the Sales Executive will be responsible for generating �charter enquires� for the Charter Team to convert into confirmed bookings. This will be focused on the French speaking regions. With emphasis on the retail / consumer market.

Duties Include:

�Desktop research
�Database management
�Cold and Warm calling and client communications
�Bookings meetings and generating opportunities to meet face to face with charter prospects.
�Delivering an annual target of revenue derived from new business.

Skills and Qualifications:

�French speaker
�Highly motivated self-starter and able to work using initiative.
�Well-presented and comfortable conversing with clients up to and including Board Level.
�Good communicator and confident telephone manor
�Experience of working with a client database

Experience:

�Prior experience in a sales and business development role.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the commercial needs of TAG Aviation Ltd.

Candidates are requested to submit a CV and Letter of Application by clicking apply.

Bilingual French/German European Customer Services Representative

Title: Bilingual French/German European Customer Services Representative
Salary: £16,000 to £20,000
Location: United Kingdom, West Midlands, Birmingham
Languages: French, German
Posted: 16th May 2012

We are a fast-growing online retailer of fashion footwear and are looking to recruit a French and German speaking Customer Services Representative to join our European team at an exciting time. The role is currently based in Birmingham City Centre, UK.

This is the ideal opportunity for an ambitious person, fluent in French, German and English, to make a real difference to the future of a rapidly expanding company.

Applying your proven experience, you will work within a growing team, and will deal with all aspects of the customer service experience, including email and telephone customer contact. You will also perform a translation role, and will assist in the marketing and trading of products on the website. Performance will primarily be measured by online surveys, developing existing policies and internal procedures as well as improving the quality of customer communications through telephone or electronic contact.

To succeed you will be expected to have experience in customer services, have an enthusiastic and thorough approach to your work and demonstrate a high degree of commercial acumen.

This position also requires your understanding of how consumers behave online, ideally within an online retail sales channel.

Group Property Data Analyst (fluent in Dutch, French and English)

Title: Group Property Data Analyst (fluent in Dutch, French and English)
Salary: to be discussed
Location: United Kingdom, London, West London, North Acton
Languages: English, Dutch, French
Posted: 16th May 2012

The Carphone Warehouse is the largest independent mobile retailer in Europe with over 7,000,000 units sold annually. With 20% market share and 6% year on year growth, we're one of the most well-known success stories in British retail.

The next phase of this impressive growth is to become Europe's leading connectivity specialist. As the mobile market matures and technology continues to evolve at a rapid pace, The Carphone Warehouse is leading the way toward an increasingly connected world.
Immerse yourself in our future, and you could have an inspiring career ahead of you. Today is yesterday. Live tomorrow.

Profile:

We are looking for a Group Property Data Analyst to become an integral part of the property team which is playing a leading role in Carphone Warehouse�s rapid growth.
This is a key role so you�ll have the ability to interpret complex documents such as legal documents/leases, recognising and taking full ownership in resolving any potential problem areas. It is essential for you to be good in planning and organising, whilst paying careful attention to detail. This role requires a team player with the personality, drive and determination to see the project to its conclusion.

Main Duties & Responsibilities:

� Analysis of lease contract details & other legal documents
� Data input and analysis
� Escalation of queries to local Property and Finance teams
� Maintaining and entering accurate & up-to-date data on the Property Management database (ECS-QUBE) as well as other reports
� Flagging future lease events to management and their administrative follow-up
� Ensuring that any outgoing & receivables are tied back to the lease contract
� Producing monthly financial & property related reports for local Property, Finance and Shared Service Departments, as well as any other ad hoc reporting
� Responsible for established processes & maintaining good working relationship with all the different departments
� General administration tasks i.e. data cleansing, filing, scanning and maintenance of the document management system

Knowledge/Skills:

Essential:

� Fluency in English, French, Dutch
� Proven work experience
� Attention to detail & accuracy is critical
� Must be very organized & able to multi-task
� Analytical approach to problem solving & good decision making
� Highly concentrated on the task in hand
� Computer literacy with Advanced level Excel and Word skills
� Used to working with data and carrying out routine tasks
� Used to working with a Management database

Desirable:

� Basic legal knowledge of property, in particular commercial property lease contracts and terminology
� Previous use of a Property Management database such as ECS-Qube or Oracle is highly desirable
� Further advanced language skills in Swedish, German, Spanish or Portuguese
� Accounts/Finance experience

French speaking IT Support Analyst

Title: French speaking IT Support Analyst
Salary: up to £24K - Dependant Upon Experience
Location: United Kingdom, East Midlands, Nottinghamshire, Nottinghamshire
Languages: English, French
Posted: 2nd May 2012

An excellent opportunity exists for a French speaking IT Support Analyst to join a small and dedicated IT team in providing an exceptional level of service to a wide variety of users. The role is with the UK�s largest sports Retailer, who is undergoing fast expansion into Europe.

The primary responsibility of the IT Support Analyst is to handle calls to the IT Support Desk, providing support by answering queries over the telephone, via email and Sharepoint. The department's customers consist of retail branches throughout the UK and Europe, warehouse and Head Office personnel as well as home users and remote offices. You will be supporting a broad range of systems, including EPOS terminals and related hardware, desktop/laptop hardware, handheld scanners, Cisco networking equipment and back office systems. You will take ownership of all calls and problems reported to you, ensuring they are resolved within SLAs and escalated where necessary.

Other day to day duties include proactive system checks, Active Directory and server administration, account maintenance, and system documentation. There will also be plenty of opportunities to assist in project work which often involves implementing bleeding edge new technologies.

Team/Department Information

The IT department consists of five teams, Support Desk, Workshop, Networks, Development and Systems. The Support Desk is currently made up of 10 members and provides support from 0700 - 2300 weekdays, 0700 - 2000 Saturdays and 0900 - 1900 Sundays. Therefore the role requires shift work, involving approximately 1 in 5 weekends. Your working day will be a 9 hour shift.
We pride ourselves on being a dynamic and responsive group of professionals who will endeavor to overcome any problems presented, utilizing any and all resources and technologies at our disposal. You will not find your typical IT or Support desk environment here!

Key Accountabilities

� Attempt to fix issues first time, if the issue has to be escalated maintain ownership of the problem
� Ensure all queries raised to the helpdesk are resolved in a timely and professional manner
� Assist with the development and administration of IT technologies and communication systems
� Assist systems, Development, Networks Support Specialists and office staff as required

Essential experience & skills (You must have all of these skills)

� You *MUST* be able to converse fluently in French & English
� 2 + years in a Windows support / helpdesk role
� Thorough understanding of Windows XP and Windows 7
� Show a keen desire to learn new technologies
� Natural problem solver

Desirable experience and skills (Not essential but beneficial to your application)

� Office 2003 & 2010
� Basic understanding of Networks (TCPIP, WAN, LAN, ADSL,VPN)
� Experience administering Active Directory 2008
� Experience working with Windows Server 2003 or 2008 R2
� SQL query writing against Oracle or MS SQL databases
� Reporting Services 2008
� Any programming knowledge � VBA, C#, ASP.net etc�
� Exposure to Microsoft Exchange, MOM, SMS�
� Troubleshooting Cisco switches and routers & access points remotely
� Citrix Xenapp 6.0 support or Remote Desktop Services 2008 R2
� Sharepoint 2010 Exposure (workflows & administration BIG advantage)

Personal Attributes & Skills

� Integrity and Honesty
� Flexible approach
� Open and respectful with others
� Willing to take on big challenges
� Passion for technology
� Accountable for commitment, results and quality
� Confidant and friendly over the telephone and in person

Qualifications (Not essential but beneficial to your application)

� Bachelor's Degree or equivalent work experience
� Technical certifications an advantage (A+, N+, MCPs)

Special requirements/Additional Information e.g. Language Skills

� Full UK Driving License
� The ability to converse in another European language such as Flemish, Dutch, Spanish, Portuguese or German a BIG advantage

In Return We Can Offer You

� A competitive salary
� An industry beating bonus scheme that has recently been reported in our newspapers
� Staff Discount
� Excellent opportunities for progression and development within the IT team

Sports Direct is the UK�s leading sports retailer by revenue and operating profit, and the owner of a significant number of internationally recognised sports and leisure brands. Sports Direct is also a Top 10 Global Sports Retailer. The Group has retail interests outside the UK including; Belgium, Holland, Luxembourg, Slovenia, Cyprus and Republic of Ireland and has a flexible approach to entry into new markets.

Sports Direct is an Equal Opportunities Employer

Sachbearbeiter(in) Buchhaltung/Rechnungsprüfung, englisch, französisch und deutsch

Title: Sachbearbeiter(in) Buchhaltung/Rechnungsprüfung, englisch, französisch und deutsch
Salary: keine Angaben
Location: Germany, Rheinland-Pfalz, 55576 Sprendlingen
Languages: English, French, German
Posted: 9th May 2012

Steigen Sie bei uns ein!

Als führendes Unternehmen am wachsenden internationalen Reisemobilmarkt hat sich die Eura Mobil Gruppe eine starke Position erarbeitet. Mit den Marken Eura Mobil und Karmann-Mobil decken wir das gesamte Spektrum moderner und qualitativ hochwertiger Reisemobile ab.

Wir suchen zum nächstmöglichen Zeitpunkt:

Sachbearbeiter(in) Buchhaltung/Rechnungsprüfung

In unserem Buchhaltungsteam erwarten Sie anspruchsvolle und vielseitige Aufgaben. Ihr kaufmännischer Berufsabschluss und Ihre Fremdsprachenkenntnisse qualifizieren Sie für die Buchhaltung wie auch die Rechnungsprüfung und die Kommunikation und Koordinierung mit unserer französischen Zentrale. Für unsere Kunden und Lieferanten im In- und Ausland sind Sie kompetente(r) Ansprechpartner(in) in allen Fragen des Rechnungswesens. Des Weiteren gehört die Pflege der Stammdaten unserer Kunden und Lieferanten zu Ihrem Aufgabengebiet.

Sie passen am besten zu uns, wenn Sie
� einen Abschluss als Bilanz- oder Finanzbuchhalter(in) besitzen,
� sich auf Berufserfahrung im Bereich der Buchhaltung stützen können,
� sehr gute Französisch- und gute Englischkenntnisse in Wort und Schrift mitbringen,
� freundliches und kundenorientiertes Verhalten zu Ihren Stärken zählen,
� gewissenhafte und termingerechte Aufgabenerfüllung für selbstverständlich halten,
� Freude an der Arbeit im Team haben.

Wenn Sie an der o.g. Position interessiert sind, senden Sie uns bitte Ihre vollständigen Bewerbungsunterlagen mit Angabe Ihrer Gehaltsvorstellungen und Ihres frühestmöglichen Eintrittstermins.

Trilingual Consultant / Project Manager (English, Russian or French and German )

Title: Trilingual Consultant / Project Manager (English, Russian or French and German )
Salary: £35K + performance bonus. Excellent career prospects
Location: United Kingdom, London, Central London
Languages: French, German, Russian
Posted: 8th May 2012

Alexander Proudfoot is a leading operational improvement firm, working with clients around the world to improve their processes and financial performance. For more than 60 years their mission has been to deliver measurable and sustainable financial benefits to their clients by developing and installing processes and programs to rapidly improve their client�s operations.

This role will suit experienced consultants or individuals looking to move into this type of environment, no previous experience of working in a consultancy related role is required as full training will be provided.

Position: Consultant Installation Specialist

Location: Headquarters are in London but all of your working time will be spent working on client sites predominantly in Europe but also potentially some global clients.

Starting salary £35K + performance bonus. Excellent career prospects

Benefits: competitive package

Profile

Candidates must have critical curiosity, combined with a confident style. They:

a) work on the front line, at the heart of clients� organisations, taking accountability for their role in transforming these clients� businesses

b) combine tried and tested tools and methods with an overall approach to change that is tailored to each client�s specific needs

c) apply common sense and first hand business experience

d) challenge themselves, their clients and the status quo

e) above all, deliver results

Position Description

In particular, working as part of a project team consultant installation specialists:

a) analyse work processes, systems, organisational function and structures to determine where and how to generate measurable benefits

b) train client individuals in the effective use of management systems, tools, techniques, group problem solving and team building development skills

c) assume the appropriate roles of counsellor, facilitator, co-leader, presenter and/or trainer as required by the situation

d) initiate innovative solutions where required and work closely with colleagues and project management to ensure they are installed for the most effective impact

Essential skills / Experience

a) Degree level (minimum qualification)

b) Fluency required in English, French and German or Russian

c) Supervisory experience

d) Adaptable to any working environment and hierarchical level of client personnel

e) Sense of urgency

f) Strong MS Office skills (Excel, Powerpoint.etc)

g) Excellent communication skills

h) Excellent analytical skills

i) Problem solving skills

j) Team player

If this is of interest please click on the "apply" button below in order to submit your application.

DESIRABLE SKILLS/ EXPERIENCE / KEYWORDS

You may have experience in the following roles: Manufacturing Project Manager, Junior Management Consultant, Project Support Co-ordinator, Supply Chain Consultant, German Management Consultant, French, German, Multilingual, Bilingual, Trilingual, Team Leader, Supervisor, Shift Supervisor, Quality Engineer, Programme Manager, QA Engineer, Engineering Manager, Manufacturing Manager, Continues Improvement Manager, Six Sigma, Lean Manufacturing etc

Successful candidates will be informed within 10 working days.

French Installation Co-Ordinator

Title: French Installation Co-Ordinator
Salary: £18,000
Location: United Kingdom, Yorkshire, West Yorkshire, BD20 3PP
Languages: English, French
Posted: 8th May 2012

We are looking for a replacement to join our Installation team based at Steeton, the successful applicant must be able to speak French and English to a native level, also any other European languages would be an advantage.

The role involves-

�Answering the phone and dealing with customer queries in order to provide excellent customer service
�Liaising with French customers and Engineers to arrange the installation of their Stairlift
�Ensuring that all installations run smoothly and efficiently
�Liaising daily with the Acorn Engineers to arrange appointments and accommodation etc
�Inputting data on to customers records to ensure that customer records are kept up to date at all times.
�Carrying out general administration duties to ensure smooth and efficient running of Installation team.

Skills and experience required-

�Excellent written and verbal communication
�Previous office / administration experience would be an advantage
�Experience of working in a customer service orientated environment is essential
�Excellent computer skills

Italian Speaking Corporate Customer Service Administrator

Title: Italian Speaking Corporate Customer Service Administrator
Salary: �25,000-�35,000
Location: Ireland, Mid-East, Meath, Dublin/Meath
Languages: French, Italian, Spanish
Posted: 22nd May 2012

Our people, and the talent and enthusiasm they display is critical to the continued expansion of our business."
Paul Gillett CEO

Generali PanEurope, a specialist arm of the global insurer the Generali Group, offers flexible and sophisticated wealth protection and employee benefit solutions principally in Europe but also on a global basis. It operates in the EU on a Freedom of Services basis and is authorised by the Central Bank of Ireland.

The company has expanded rapidly in recent years, has its own S&P rating and has ambitious plans for the future. Employing talented and passionate people will be a key component to delivering future success.
Superbly located on the Dublin side of Navan, just off the N3 and less than an hour from Dublin. We currently employ over 80 people across a range of functions allowing us to offer convenient and efficient sales, marketing, IT and customer support to all our clients, wherever they may be.

Our ambition is to create an organisation that is at the leading edge of today's finance industry and which is respected by its clients. For this to happen, our objective is to be recognised as a great place to work where people are challenged, developed and rewarded for their efforts.

Job Purpose:
� The main focus of this role is to provide high quality customer service and technical support to GPE Italian Private Wealth Portfolio clients and business partners
� The role will support the Italian sales team and the Italian Product Technical Specialist in the development, sale and servicing of Private Wealth products in the Italian market.
� To administer New Business Proposals to ensure that, at all times, the speed and quality of new business processing matches or exceeds the agreed service standards.
� To maintain pipeline reports, management information systems and performance indicators on a regular basis.
� To develop and maintain effective working relationships with own team and other GPE teams to ensure the smooth running of day to day tasks and business.
� To develop and maintain effective working relationships with the Sales team and banking partners focusing on excellent customer service with a view to strengthening customer relationships.
� To ensure that operational procedures are updated and maintained.
� To ensure that GPE corporate company standards are adhered to at all times.
� The role holder will work closely with colleagues focused on a similar role servicing other GPE markets and will be expected to provide appropriate cover.

Required / Desirable Qualifications and Experience:
� Ideally educated to degree level
� Fluent in English and Italian
� Additional languages, i.e. Spanish or French, would be an advantage
� PC literate, Word and Excel
� Good communication skills
� 2-3 years customer services experience ideally in the financial services sector
� An appreciation of the issues associated with the servicing of business partners and the needs of high net worth clients

Junior Level Sales Manager for International Jewellery Company

Title: Junior Level Sales Manager for International Jewellery Company
Salary: Salary dependent upon experience
Location: United Kingdom, London, Central London, Chelsea
Languages: English, French, Italian
Posted: 22nd May 2012

Tateossian London, a renowned luxury jewellery company, is looking for a junior level Sales Manager to join a friendly, fast-paced sales team in their head office based in Chelsea, London. Fluency in an additional language required, especially Italian and French, as well as demonstrated eligibility to work in the UK.

The Brand

Based in London, Tateossian is an international company of over 70 employees with showrooms in London and New York. From Siberia to Saudi Arabia, Tateossian sells in more than 60 countries around the world, in the most prestigious, fashionable boutiques and department stores - Tsum in Moscow, Harrods in London, Saks in New York and Isetan in Tokyo to name a few.

The Role
� Developing wholesale business in a specific geographic area
� Organising and attending international trade shows
� Sales analysis and reporting
� Daily correspondence with clients and agents
� Order and data entry
� Create and update spread sheets and reports

The Ideal Candidate
� Minimum two years experience in a similar role
� Experience working with a luxury brand
� Fluency in an additional language as well as impeccable spoken and written English
� Highly competent in Microsoft Office, particularly Word and Excel
� Current residence in the London area

Although not essential, experience in the jewellery industry would be a distinct advantage to your application.

References a pre-requesite.

Salary dependent upon experience.

Travel Agent French Speaker

Title: Travel Agent French Speaker
Salary: do negocjacji
Location: Poland, maÅ�opolskie, Kraków, 30-150 Kraków
Languages: English, French
Posted: 8th May 2012

Work for travel, travel at work!

Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defense. Our private sector customers are industry-leading organizations in a wide variety of markets. We have nearly 50 years' experience of helping our customers achieve their goals. Our approach has made us one of the world's leading service companies and our vision is to be the world's greatest.

Due to the growth of our Serco in Kraków we are looking for multilingual, motivated individuals who have the drive to succeed in a fast growing industry.
Currently we are looking for:

Travel Agent
French Speaker
Ref. no: TLJ/TA/052012
Kraków

We expect:
- Excellent written and oral skills of one of the following languages: French.
- Good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

We offer:
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.

Please include the Reference number and the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Serco Sp. z o. o. to process my personal data included in my job application for the needs of the recruitment process"

Videogame Tester - French

Title: Videogame Tester - French
Salary: competitive
Location: Spain, Madrid
Languages: English, French
Posted: 1st May 2012

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in French language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

French & English Exports Project Coordinator - Autocad Expert and Proposal writting

Title: French & English Exports Project Coordinator - Autocad Expert and Proposal writting
Salary: Between 1800 and 2000 Euros per month
Location: France, Ile de France, Paris, 60300 / SENLIS (40 km from Paris
Languages: English, French
Posted: 22nd May 2012

Our company is leader on the French market in the building partition system for offices.

The brand CLIPPER (www.clipper.fr) belongs to the SAINT GOBAIN GROUP.

The purpose is to enrich the Export Service in recruiting a perfectly bilingual person to support our new partner based in the united States of America (New York City).

This person will be brought in to have daily exchanges with our American partner.

This person will work under the responsibility of Jean-Pierre LEBLANC (Export Sales Manager) with a strong functional link with M Thierry FRANCOIS (R & D Manager).

This person will have to realize of the estimates and produce the technical drawings through autoCAD given with project specification.

To achieve this goal and in accordance with their knowledge, the person will receive technical training on our products, and the tools (internal software) in order to be able to quote on projects.

This person will have the following skills :

- Dynamic
- Autonomous
- Sense of work in team
- Bilingual French & English

Computer skills :

- Autocad
- Excel
- Word
- SkechUp Pro is a plus

Training:

- Ideally BTS CPI + license or a technical background

Location:

- Location in Senlis (40 km from Paris) with some travel
- Location office: R&D team

6 months contract at the beginning then Permanent.

Remuneration :
Between 1800 and 2000 Euros per month

Schedule:
10h00 / 18h00 to follow in time difference with the United States of America

French Speaking Linguistic & Data Analyst

Title: French Speaking Linguistic & Data Analyst
Salary: Excellent
Location: United Kingdom, London
Languages: French
Posted: 22nd May 2012

Role: French Speaking Linguistic & Data Analyst
Location: Camden, London
Company: Forward

Say hello to Forward

Forward is a fast-growing internet group with a portfolio of innovative brands.

We specialise in building websites that save consumers money and driving traffic through search marketing. Our goal is profitable growth through the launch of home-grown brands and strategic acquisitions.

Portfolio companies include:

* uSwitch - the UK�s leading energy switching site
* Omio - the ultimate mobile phone comparison site
* InvisibleHand - price comparison built into the browser
* JustShops � a range of specialty eCommerce stores
* Forward3D - the fastest growing digital agency in Britain
* Factory Media � Europe�s largest and most innovative action sports media owner

Forward employs over 200 people in our Camden office and have revenues exceeding £100 million. Having doubled revenues the last 4 years in a row we�ve picked up several accolades including The Sunday Times Tech Track 100, Deloitte Technology Fast 50 and National Business Awards. Above all else we�re looking for bright, innovative and passionate people who can contribute to our continued success.

The successful Analyst will have the following qualities/responsibilities:

* Fluent French (Specifically reading and writing). Responsibilities will include:
* Analysing and creating campaigns on Google AdWords
* Search term research and investigation
* Market Research - reviewing news stories & current events etc
* Building and maintaining French keyword database
* Management of French stop words and negatives
* Data Analysis Skills
* Interested and experienced in working with large amounts of data to drive decisions.
* Ideally experience using SQL
* Highly numerate and possess an analytical approach to problem solving.
* Technical Understanding. We have a strong focus on technology so you will be expected to communicate to our development team about the tools you use/need
* Internet Knowledge
* Online marketing/PPC/affiliate marketing - Useful but not essential
* Understanding of cookies, tracking etc
* Degree. Ideally 2.1 or higher in an analytical subject
* A strong work ethic. We are a growing company and our continued success is reliant on having hard working and enthusiastic people

5 great things about working at Forward

* Fantastic working environment; flexible hours, casual dress-code, top spec computers, Aeron chairs, and free breakfast and lunch.
* Flexible benefits package; A contributory pension scheme and over 20 options including health insurance, child care support and gym membership.
* A multi-cultural team; we have team members from over 20 different countries. Our �pot luck� evenings where people cook their national dish are legendary.
* A beautiful office; furnished with massage chairs, a pool table, foosball table, games room and fully stocked bar.
* We like to have fun; regular company get-togethers and spectacular parties (in the past this has included trips to Euro Disney, Copenhagen and most recently Las Vegas!)

PLEASE NOTE: THIS IS NOT A TRANSLATION ROLE. YOU MUST HAVE A DEGREE IN ECONOMICS, PHYSICS, MATHS OR STATISTICS IN ORDER TO APPLY AND BE CONSIDERED FOR THIS ROLE.

French and German speaking PA

Title: French and German speaking PA
Salary: Excellent
Location: United Kingdom, London
Languages: English, French, German
Posted: 14th May 2012

American Apparel are seeking a bright and enthusiastic Personal Assistant to work with its European Managing Director. American Apparel leverages art, design and technology to advance the business process, while continuing to pioneer industry standards of social and environmental responsibility to the workplace. This vacancy will provide an opportunity to work for a growing brand that now has 260 stores based worldwide across 20 countries. Applicants must therefore be willing to travel if required.

Personal specification:

* Highly organised
* Retail experience
* Bright and confident personality
* Discreetly, persistent and assertive
* Professional and aware of the need for confidentiality
* Excellent communication skills
* Efficient and able to meet deadlines
* Ideally French and German speaker (as well as English)
* Willing to travel (extensively)
* Fully computer literate with all Microsoft programmes (Outlook, Word, Excel)

Job Specification:

* Diary management
* Inbox management
* Company Credit Card Management
* Manage email/postal correspondence and workflow for various departments
* Travel arrangements
* Assisting with administrative tasks
* Phone calls and setting up conference calls
* Sorting and reconciling expenses
* Take minutes for any meetings when requested
* Any personal matters which may be required at the E.M.D's request

Multilingual Customer Service Representative

Title: Multilingual Customer Service Representative
Salary: Excellent
Location: Ireland, Midland, Westmeath
Languages: French, Italian, Spanish
Posted: 21st May 2012

Key Abilities:

* A person who can multi-task and learn new processes quickly.
* A person who can work well in a group as well as on their own.
* Fluency in at least one European language (French, Italian or Spanish). Italian is preferable.
* Excellent computer skills including Word and Excel.
* Experience in a customer service environment would be advantageous.

Roles & Responsibilities

* Responsible for after-sales service, technical and product topics and general company related enquiries

* Respond to customer queries and information requests in a timely and professional manner

* Process information and deal with follow-up queries on returns, and complaints

* Provide feedback to and generate reports for the Customer Service Team Lead as required

* Ensure that the Oakley brand and image is communicated in a positive and consistent manner to all customers, both external and internal

French or German Speaking Channel Account Manager

Title: French or German Speaking Channel Account Manager
Salary: Basic Salary £40 � £50K + Bonus OTE 85K.
Location: United Kingdom, South East, West Sussex, East Grinstead
Languages: French, German
Posted: 21st May 2012

POSITION OVERVIEW:

Based in East Grinstead, West Sussex.

RESPONSIBILITIES: The Channel Account Manager (CAM) is responsible for managing the account relationship within their respective sales territories. They will also develop strategies for enhancing channel sales through their respective partners. The candidate must be able to position Condusiv product and channel value proposition.

ESSENTIAL FUNCTIONS:

�Understand, develop and grow the territory whereby monthly, quarterly and annual sales targets are achieved and exceeded.
�Understand and convey key business issues facing distributors, resellers and customers.
�Develop sales plan to provide market overview and sales/marketing strategy for achieving sales target.
�Recruit and manage the channel partners.
�Implement channel enablement programs in territory
�Meet or exceed sales and activity goals.
�Coordinate Opportunity Management and Deal Registration with Field Sales Organization.

MANAGEMENT:

Reports to the VP Sales

REQUIREMENTS:

�Independent, self-motivated individual with high drive.
�2-4 years of technology Channel Account Management with a documented track record of consistently exceeding quota.
�Strong verbal and written communication skills.
�Enthusiastic and self-motivated with a strong desire to win!
�Strong competitive, work ethic, with a willingness to "do what it takes" to succeed.
�Proven ability to deliver under pressure and within deadlines.
�Effective use of CRM tools including SFDC, Partner Portals etc.
�Four year degree in business, marketing, sales, technology or other relevant field, or equivalent experience.
�Fluent French or German.

REMUNERATION:

Basic Salary 40 � 50K + Bonus OTE 85K.

IT Helpdesk Support Specialist with French

Title: IT Helpdesk Support Specialist with French
Salary: 19,000-20,000
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 30th Apr 2012

The role: IT Helpdesk Support Specialist with French

Purpose of the Role
� The purpose of the role is to provide resolution to Helpdesk service requests within a timely manner and to demonstrate technical expertise and exceptional customer service skills.

Contacts (internal/external)
� Team managers, Team members, Quality department, Training department.

Responsibilities
� Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.
� Identify, evaluate and prioritize customer problems and complaints.
� Analyze customer problems and formulate plans of resolution.
� Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.
� Assist in evaluating new services, processes and technologies introduced at the helpdesk.
� Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
� Work with departmental staff to promote, develop, and maintain strong customer service values.
� Escalate unresolved issues to support leads, designated service group or client help desk.
� Additional projects as required.

Required:
� Expert Communication Skills
� Expert PC Skills
� Expert language abilities in written and oral English, plus French.
� Advanced Presentation skills
� Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation
� Basic understanding of the principles, theories, and practices of group dynamics and/or team development
� Basic Business Development: Domain Expertise, Results Focused, Initiative

Professional Experience
� Previous Helpdesk experience preferred and solid IT background
� Flexibility
� High level Analytical skills
� Excellent Communication skills
� Previous Team working experience
� Customer orientated professional

About Atos Cork:
Based in Mahon, Cork, we support customers all over the world with regards to level 1 and level 2 IT helpdesk support. You will be joining a dynamic team of experienced specialists and you will be trained extensively in all aspects of the role before dealing with our customers.
We have a strong desire for multi-lingual candidates, so if you speak any other languages other than English you will have the opportunity to further develop your skills in dealing with customers from multiple countries across the globe.

We offer competitive salaries with the following benefits:
� Health Insurance contribution
� Cycle to work scheme
� Employee Assistance Programme (EAP)
� Refer a Friend program for staff
� Performance Related Pay (PRP)
� Paid Maternity Leave
� Paid Paternity Leave
� Subsidized Canteen
� Relaxation Area � with DVD player / wifi / pool table
� Gym

Inside Sales Account Managers - French, Flemish or Polish

Title: Inside Sales Account Managers - French, Flemish or Polish
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: French, Flemish, Polish
Posted: 21st May 2012

Juniper Networks is hiring strong

Inside Sales Account Managers

to be based in our office in Amsterdam.

We are looking for experienced Inside Sales or Telesales Account Managers located or willing to relocate to Amsterdam to join Juniper�s Inside Sales Team. Our Team is selling directly and through partners into all EMEA regions.

You should bring experience in
- Selling over the phone � ideally IT Sales
- new business generation through warm and cold calling
- generating a high volume of calls
- accurate pipelining
- developing and maintaining relationships with new and existing channel partners and/or costumers

Language requirements:
For internal communication, good English language skills are required.
You also should speak one other European language at Native or very fluent level, e.g French, Flemish, or Polish ...etc.

Please note that candidates need to be eligible to work in the Netherlands.

We offer:
Juniper Inside Sales is a multinational, fast growing team in which Juniper Networks keeps investing. Working in Inside Sales means a fun, work hard - play hard environment in which successes are rewarded. Juniper Networks offers an excellent benefits package with free Medical and Dental family cover, Life cover, Disability benefit and pension scheme.

About us:
Juniper Networks® delivers innovative software, silicon, and systems that transform the experience and economics of networking for global service providers, leading enterprises, and public sector organizations. Our core routers, switches, and security hardware and software run the world�s largest and most demanding global networks. Juniper Networks was founded on the idea of connecting everything and empowering everyone. For the past 13 years, we've been at the forefront of network innovation, and when the next major breakthrough in networking technology is developed, you can bet Juniper will be leading the charge.

Today, Juniper Networks [NYSE: JNPR] is headquartered in Sunnyvale, California, with 7,000 dedicated employees and offices in nearly 50 countries. Our customers include the top 100 global service providers, 30,000 enterprises, including 99 of the Global Fortune 100, as well as hundreds of federal, state and local government agencies and higher education organizations.

We strive to make life at Juniper a compelling and empowering experience that attracts people to do their best work. This strategy made Juniper one of Fortune Magazine�s �100 Best Companies to Work For.�

European Learning and Development Managers with French or German

Title: European Learning and Development Managers with French or German
Salary: £44,000 - £52,000 dependent on skills and expertise
Location: United Kingdom, South East, Berkshire, Slough
Languages: French, German
Posted: 14th May 2012

Perform at the top of your L&D game at our award winning Mars University

Slough based, with frequent European travel
£44,000 - £52,000 dependent on skills and expertise

� Deploy a powerful, high impact curriculum across Europe
� Empower our people-leaders to engage and truly inspire
� Make an impact at the highest levels of this global business

Nothing stands still for long at Mars. Every day we stretch ourselves that bit further to reach our full potential. Push just a little harder to be the best business we can. That's why we created our award winning Mars University, a global resource delivering world-class learning and development experiences for our people. And it's why these new L&D roles are so key to our continued growth. You'll deliver your top-flight Leadership Development experience at our flagship Leadership @ Mars programme. Using your HR knowledge you'll actively drive curriculum development and operation in either our HR or Leadership College. And you'll partner with global colleagues to bring our ambitious learning and development strategies to life right across the business.

To do all this, you'll need to be the kind of outstanding L&D management professional who has:

� The credibility to develop the expertise of leaders across the business
� In-depth understanding of human processes and proven ability to guide others through them
� Fluency in English and French or German
� A talent for clear, confident and plausible communication at all levels
� Fantastic facilitation skills

In return we'll give you the freedom and responsibility to do more than you ever imagined. If these European Learning and Development Manager roles sound like you then apply now!

French speaking Accounts Payable Specialist

Title: French speaking Accounts Payable Specialist
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, French
Posted: 21st May 2012

Description

Hewlett-Packard- one of the largest companies in the world-has established a Global Business Center in Wroclaw, Poland. This unit is part of a world wide network with branches in Spain, Romania, Costa Rica, Mexico, Singapore, India and China.

The Center in Poland provides services to both, internal and external clients, in areas such as Human Resources, Sales & Marketing, Supply Chain as well as Finance & Accounting. HP is looking for talented individuals who will have the opportunity to:

work in an international environment
take on challenging assignments
& realize career goals.

Key Responsibilities:

Process invoices accurately and in a timely manner
Assure invoice compliance with accountancy, tax, local, legal rules and customer accounting standards
Contacting internal and external partners from different parts of Europe as well as the client's employees
Answering calls and e-mails as CRC Agent
Update the process documentation with possible changes in country specifics.
Identify process improvement needs.

Qualifications

Minimum Bachelors Degree
Fluent English
Fluent French
Excellent communication skills
Analytical, process-minded, reliable
MS Office products knowledge
Economic/administration background will be an advantage
SAP knowledge will be an advantage
Experience in CRC/Finance/Accounting will be a strong advantage

French speaking General Accounting Specialist

Title: French speaking General Accounting Specialist
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, French
Posted: 21st May 2012

Description

Hewlett - Packard has built Global Business Centre in Wroclaw to become a part of a global network along with Barcelona, Bangalore, India, Singapore and Guadalajara, Mexico. HP is looking for talented individuals who will become a part of the all - star team heading up this unique effort within HP.

Our 'Fortune 20' corporation which provides technology solutions to consumers, businesses and insitutions globally offers many avenues for future career development.

We don't expect you to already have professional experience. That's exactly what we will provide you with through our extensive training. If you join our team we will give you the opportunity to become a professional for one (or more...) EMEA countries.

Responsibilities:

Process invoices accurately and in a timely manner
Assure invoice compliance with accountancy, tax, local, legal rules and customer accounting standards
Communication with internal & external partners from various parts of Europe
Identify issues & opportunities to improve account reconciliation process
Actively participate in project improvements & propose new solutions
Perform other General Accounting activities in scope
Backup applicable entities effectively whenever necessary according to internal process
Update process documentation on a timely manner

Qualifications

Qualifications:

Fluent knowledge of French language
Good English skills
Minimum Bachelor's degree in Accountancy / Finance / Math / Foreign Languages Faculties or Accountancy School
1-2 years of experience in Finance / Accounting roles would be an advantage
Analytical thinking, detail oriented
Responsible & reliable
Excellent communication skills
Good MS Office product knowledge
Solution - oriented

We are offering:

working in an international company for one of our clients from hospitality business line
opportunity to develop career path in organizational structures
flexible time schedule
modern and friendly work environment with open door policy
professional trainings
social benefits

Benelux Technology Sales Representatives

Title: Benelux Technology Sales Representatives
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, Dutch, French, Flemish
Posted: 9th May 2012

Benelux Technology Sales Representatives ( based in Malaga, Spain)

Oracle Corporation is currently hiring Benelux Technology Sales Representatives to be based in our new and expanding EMEA Sales Operation based in Malaga.
These new Benelux Technology Sales Representatives opportunities represent excellent opportunities for Talented and motivated Sales individuals to progress and develop their career with The World's Largest Enterprise Technology company - Oracle Corporation. Successful candidates will sell world leading Technology solutions to clients in the Benelux market.
Oracle Direct is our EMEA Inside sales organisation selling all Oracle Technology solutions and services.
This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the �Talent Development Centre� for EMEA.
Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional.
Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation

RESPONSIBILITIES:
Demonstrate the business benefits and value proposition of Oracle Technology solutions to Benelux business customers
Match Oracle Technology solutions to resolve business pains and challenges with Benelux clients.
Deliver online demonstrations of Oracle Technology solutions with the ability to show what is asked by Benelux clients
Develop new business sales opportunities by uncovering new opportunities in the Benelux sales territory
Create, drive and execute new business marketing campaigns to Benelux client base
Manage a number of complex sales opportunities at the same time utilising internal resources
Win sales deals in a competitive environment to achieve and overachieve sales targets.
Continuously be aware of developments in the IT industry

QUALIFICATIONS:
Proven track record in a B2B sales environment
Proven ability to sell Technology solutions to either SMB, Mid-Market or Enterprise customers ( either: software, hardware or services )
Demonstrable overachievement of revenue goals and objectives
Strong sales skills including business justification, negotiation and closing.
Fluency in Flemish and French languages
Prospecting and/or new business background.
Expertise in demand generation in new markets from campaign conception to deal closure.
Strong influencing skills.
Enthusiasm to learn new sales skills and technologies

WHAT ORACLE OFFERS
Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
Challenging, dynamic and fun working environment
Competitive, performance related salary

French Technical Support Specialist

Title: French Technical Support Specialist
Salary: Attractive Salary + Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown
Languages: English, French
Posted: 18th May 2012

The French Technical Support Specialist is responsible for supporting and troubleshooting PayPal Product offerings such as Website Payments Standard, IPN/PDT, Website Payments Pro, and the Payflow suite of tools. In addition, the MTS L1 Specialist will be proficient in resolving escalated technical inquiries from PayPal�s legacy products that directly impact PayPal Merchant. A MTS L1 Specialist may be asked to assist with technical escalations resulting from new releases of merchant functionality and general merchant support as needed. As PayPal�s merchant products continue to expand, the MTS L1 is responsible for developing proficiency in new products and enhancements.

Job Requirements

- Fluency in English and French
- Must have strong understanding of HTML and internet development technology and concepts.
- Must have ability to decipher, troubleshoot, and correct HTML as related to PayPal product offerings
- Must to able to speak to advanced development concepts with potential customers in a clear and confident manner.
- Basic knowledge of web scripting concepts (.NET, Perl, ASP, PHP, Java, Coldfusion, JavaScript)
- Familiarity with common web development software (FrontPage, DreamWeaver, Adobe GoLive, etc)
- Strong Understanding of all internal MTS systems (Right Now, Admin, Knowledge base, Integration Center, - Developer Central, Developer Forums, PSERV, ClearQuest)
- Ability to take on special projects as assigned with little or no supervision and meet set deadlines.

Basic Qualifications 3 years related experience including:
� A minimum of two years of relevant work experience with educational requirements. Five years considered as equivalent.
� Experience in PayPal or eBay Customer Support, Risk Management, Technical Services strongly preferred with prior experience in the Merchant Department an added plus.
� Existing Technical Knowledge of PayPal Products offerings a plus
� Knowledge of payment gateway services formerly provided as Verisign Payment Services a plus.
� Work experience in a customer care environment where proficiency was developed in contact centre channels.
� Experience with web technologies, development languages and environments, including 1 or more of the following: HTML, C/C++, Perl, Java, VB, .Net, SQL, MySQL, PHP, Cold Fusion, ASP, Window Servers, Unix/Linux, XML.
� Experience in an Internet company.
� Experience working with PayPal�s web site, Admin Tools, Kana, a plus.

Relevant Work Authorisation Visa Required

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time

French Pre-Sales Consultant

Title: French Pre-Sales Consultant
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, French
Posted: 9th May 2012

Oracle Direct is our sales operation representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 900+ talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using the latest internet technologies.

Based in Oracle Direct�s sales operation in Malaga, Spain, this exciting position represents an excellent opportunity for a Talented IT / Technology professional to move their career to the next level with the world�s largest Enterprise Technology company � Oracle Corporation (www.oracle.com).

The successful individual will be offered world-class training and structured career development to ensure you reach your maximum potential as a Technology / IT professional. If you currently work in a Technical / IT environment and have a passion to deliver technology solutions to Enterprise customers, then Oracle Corporation wants to hear from you!

Responsibilities

- Support the sales reps and specialists to identify the best Oracle solution for their customer's business.
- Engage with customers by translating their business needs into appropriate Oracle solutions.
- Present and articulate features and benefits of the Oracle solution.
- Showcase the Oracle product stack using existing solutions and internal development resources.
- Deliver product demonstrations and presentations to customers using the latest web technology.
- Become the technical solution expert for a designated product set.
- Keep abreast of all new products, market trends, future directions and the competition for areas of focus.
- Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
- Ongoing education and training of the sales force on Oracle technologies and solutions.
- Coach sales representatives to identify and create sales opportunities for the broad range of Oracle solutions and assist the sales teams to identify customer upsell opportunities.

Required Skills

- Excellent presentation and communication skills.
- Strong customer orientation.
- Proactive, creative and innovative thinker.
- Willingness to work towards achieving goals in a changing and challenging environment.
- Team player who can motivate and lead.
- Coaching, mentoring and training skills.
- Demonstrated ability to plan tasks and follow-up on actions.
- High degree of personal motivation.
- Desire to stay current with the hardware market and latest technologies

Qualifications

- Fluency in English and French languages
- Degree in Computer Science, Engineering or equivalent.
- Excellent verbal and written communication skills are essential.
- Excellent persuasive skills are essential.
- Proven experience in a technical environment.
- Previous pre-sales experience a distinct advantage but not necessary.
- Experience as a Systems Administrator would be an advantage but not necessary.

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian

Title: Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Dutch, French, German, Italian, Norwegian, Russian, Spanish, Swedish
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work for one of the most high profile brands in the technology world. This is a company that you would be proud to have on your CV. Due to rapid expansion we are looking to recruit full-time technical customer support specialists, who have a genuine passion for IT & technology; to handle calls and emails from Business customers.

Typical Candidate Profile:

A graduate from either a business studies/I.T or technical related discipline. Possess excellent customer service skills, great attention to detail and be very comfortable and interested in the latest technology. This can be either mobile telephone technology/gaming/internet/web design. Fluent in English both verbal and written as all training and internal communication is through English. Will consider candidates who may not have a relevant qualification but have worked within a customer services environment and have a genuine aptitude/interest in I.T.

Training:

All successful candidates will complete 4 weeks intensive training to cover all aspects of product knowledge, systems, procedures, protocols and communication skills. After 4 weeks all trainees move into graduation bay where they are closely monitored and supported in their role for a further 2 months.

Key Responsibilities:

- Dealing with international business sector customers, you will receive incoming email and telephone requests looking to resolve technical issues relating to online applications.
- Using the internal system you will log tickets, open cases and track all communications with customers.
- You will troubleshoot all issues reported, resolve and with minimum escalations to level 2 support.
- You will provide a high level of support in a timely and efficient manner, ensuring outstanding levels of customer service to worldwide users.
- Working as part of a team, you will be required to achieve both individual and team goals.
- You will liaise with your Team Manager on a daily basis, helping to work to service level agreements as defined.

Experience Required:

- Experience in a 1st line technical support role would be an advantage but not necessary as full training will be given
- You will possess excellent IT Skills & a passion for technology!
- Excellent communication skills with a proactive and positive approach to tasks
- An effective team player, you will be able to work independently as well as managing projects as per your Team Manager
- You will have a proven ability to deal with problems and solve them effectively
- Very customer service focused, with the ability to deal both with your colleagues, team manager and customers in a friendly, respectful and polite manner
- Strong multi-tasking with excellent time management skills
- Fluent English is essential + fluency in either Russian/German/Swedish/Norwegian. (Additional languages also needed � French/Spanish/Italian/Dutch.

MyHR Advisor French

Title: MyHR Advisor French
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown, Dublin 15
Languages: English, French
Posted: 18th May 2012

MyHR Advisor- French

Exhibit a strong customer focused mindset to both ensure adherence to SLA''s and delivery of an exceptional experience for nearly 20,000 eBay employees
Scope of HR activities includes a broad range of HR processes and activities, including:

Responding to and resolving inquiries from employees, manager, former employees via phone, email, fax, and letter
Conducting ongoing research and partnering with colleagues to resolve more complex issues

Using judgment to escalate and route contacts/issues to the appropriate specialists

Maintaining data and records for people-related processes, programs and systems (e.g. employee transactions such as new hire process and paperwork, employee separations and leaves of absence, etc).

Managing MyHR center related projects (e.g. continuous improvement and liason with other partners both internal and external to eBay, Pix transaction process flow redesign, reset regional center contact codes, policy document translation, etc.)

Processes HR transactions for employees and managers, when the primary self-service channel cannot be used

Approves and facilitates HR transactions as required by automated (piX) workflows
Manages accident and incident reporting

Utilizes Knowledge Base and Inquiry Management Systems to access policy and procedure information as needed and to record case notes

Demonstrates the highest degree of integrity and discretion.

Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Meets or exceeds all published standards measured on a periodic basis
Thrives in a team environment, demonstrates a positive attitude, embodies the core values of eBay, Inc.

Communicates appropriately with all levels of employees, managers, vendors and former employees.

Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities (not OT), volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the product and company.

Regular and predictable attendance is required.

Education
Preferred but not required � educated to Degree level

Experience
1-3 years of HR experience and/or 1-3 years in customer facing environment

Preferred Qualifications
French - fluent written and verbal essential

An understanding of basic HR processes and policies is preferred

Proactive and solution focused with an ability to deal with difficult interactions and swiftly resolve employee issue

Ability to learn/acquire new knowledge related to basic HR processes and inquiries

Ability to determine appropriate escalation when required

Strong interpersonal and documentation skills

Excellent listening and questioning skill

Ability to use technology (including data entry into SAP) and multi-task

Able to prioritize high volume workloads & frequent employee/client contact.

Some experience or understanding on enabling technologies and how they work within a client-service environment.

Attention to detail and high work standards in support of accurate, flawless delivery

Senior EMEA HR Manager

Title: Senior EMEA HR Manager
Salary: Excellent + Bonus + Benefits
Location: France, Ile de France, Paris
Languages: French, German
Posted: 3rd May 2012

OUR COMPANY

CareerBuilder is one of the world�s largest online job sites, but we're more than just a job board. We are a global leader in human capital solutions. Through constant innovation, unparalleled technology, and customer care delivered at every touch point, CareerBuilder helps match the right talent with the right opportunity more often than any other site.
CareerBuilder is headquartered in the United States, but is very much a global company. CareerBuilder operates in the US, across Europe, Canada, Brazil and Asia. Our sites, combined with partnerships and acquisitions, give CareerBuilder a presence in 55 countries worldwide.

OUR BENEFITS

Employees earn competitive salaries with generous bonuses, and benefit from training, development and advancement opportunities. As a member of our team, you have security with outstanding benefits including Private Medical Insurance, Dental & Optical allowance, Wellness Reimbursement policy and Group Personal Pension Plan.

YOUR OPPORUNITY

This role can be based in our London, Paris, Munich or Frankfurt offices. In this role, you will lead CareerBuilder�s European Human Resources team. Using a hands-on, consultative approach, you will provide day-to-day guidance to staff within CareerBuilder�s European operations as well as provide strategic HR direction to company leaders as we expand our business throughout Europe. Reporting into the US-based Global VP of Human Resources, you will have the opportunity to craft CareerBuilder�s European HR offering, utilizing resources from the extensive HR team abroad to assist you in your delivery.

Essential Functions

� Provide leadership, direction, and expertise for the full scope of HR functions and activities including employee relations, performance management, organization design/change, compensation and other key people programs across multiple jurisdictions in EMEA.
� Establish a strong strategic presence for the HR function by partnering closely with internal clients throughout the EMEA region, along with local & global functional HRBPs and Finance, striving to build dynamic relationships at all levels.
� Act as day-to-day EMEA point of contact, providing oversight for terms of employee contracts, compensation schemes, immigration, onboarding of all new European-based staff, payroll queries and providing specialist advice on all legal aspects of terminations.
� Provide council and programming which scales the company�s desired culture and internal employment brand of �growth through learning�, ultimately ensuring the highest levels of staff engagement.
� Promote progressive performance management concepts and work closely with managers and staff to ensure all feedback clearly captures development opportunities and is in support of the business' goals and values.
� Interface with HR specialist groups such as learning & development, payroll, benefits and HR operations to build and deliver innovative programming.
� Ensure all HR issues are brought to the forefront when business plans are being formulated and commercial decisions are being made.
� Ensure compliance with all human resource related statutory requirements and assist as needed with required filings, research and litigation
� Play an active role within CareerBuilder�s HR leadership team, partnering with HR professionals from around the globe to bring the team�s vision to life.

Requirements

The ideal candidate will have the following skills and experience:
� Knowledge of all functional aspects of HR including Recruitment, Employee Relations, Benefits, Payroll, and Training, and familiarity with working practices and customs in the EMEA region.
� Experience in an HR management capacity with responsibility for employees in multiple locations.
� Able and willing to handle the tactical day-to-day aspects of HR, while at the same time, driving forward a strategic HR vision
� Thrives in an entrepreneurial setting through an ability to balance deadlines and details in a fast paced environment while maintaining a sense of humor and positive outlook.
� Great communicator with an inclusive, open, non-political management style effective at building relationships across all levels and various functions of the organisation
� Driven and motivated by the desire to improve systems and contribute to improved Company performance
� Possess the personal accountability, confidence, and credibility needed to persuade others and drive change.
� Proven ability to develop employees and maximise individual and team performance while maintaining a fun working environment.
� Ideally educated to degree level or equivalent with a continued appetite to learn.
� Fluency in French or German a plus.
� Willingness to travel within EU and to the United States as needed.

Interpreters based in Leeds

Title: Interpreters based in Leeds
Salary: 16-25 per hour
Location: United Kingdom, Yorkshire, West Yorkshire
Languages: Arabic, Bengali, Cantonese, French, Korean, Other Languages, Kurdish, Dari, Armenian, Lingala, Amharic
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Leeds to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

AMHARIC FANTI
ARABIC FRENCH
ARMENIAN FULLAH
AZERI HINDKO
BAMBARA KINYARWANDA
BENGALI KOREAN
BRAVANESE KRIO
BURMESE KURDISH (KURMANJI)
CANTONESE LINGALA
CHICHEWA LUGANDA
CREOLE MALAYALAM
DARI

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

French Speaking Rich Media Campaign Services

Title: French Speaking Rich Media Campaign Services
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high caliber customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

� Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

Bilingual Speaking Fraud Analysts

Title: Bilingual Speaking Fraud Analysts
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: Dutch, French, German, Italian, Portuguese, Spanish
Posted: 21st May 2012

Overview

The WW Apple Store Sales and Service team is seeking 2 new E-Commerce Specialists to join the team. At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire � and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU!

The ideal candidate will have experience working in a fast-paced B2C e-commerce environment. The role of an E-Commerce Specialist is to liaise and provide key support for Sales, Sales Support, Order Management on daily operational issues, resolution of customer queries and escalations in relation to all payment methods offered on the AppleStore. This involves daily interaction with banks and our payment partners to ensure the accurate and timely processing of payments and refunds by credit/debit card, wire transfer, cheque, loan and lease.

Fluent in English plus one of the following languages: German, Italian, French, Dutch, Portuguese or Spanish (both verbal and written) is an essential requirement for this role. Fluency in a third language, would be an advantage for this role.

Responsibilities

� Interaction with banks, financial institutions and credit mangers to ensure the accurate and timely processing of payments by credit card, debit card, bank transfer, cheque, loan and leasing.
� Analysis of incoming Apple Store orders for potential fraud risk and identify Fraud trends involving outbound telephone calls to customers. Follow up and resolve chargeback queries.
� Processing of customer related queries concerning payments, refunds, VAT related changes, amending and re-printing invoices, raising credit/debit memos and reconciliation.
� Liaison and key support role for Sales, Sales Support, Finance on daily operational issues, problem escalation and resolution.

Skills & Experience

� Qualification in Business/Finance a distinct advantage
� Strong communication skills, team player, customer focused and maintain a professional attitude
� Relevant/similar experience and fluency in at least one foreign language is a distinct advantage
� Ability to work in an information sensitive environment
� Team player and ability to work in a changing challenging environment.
� Excellent telephone manner, interpersonal and communication skills
� Highly motivated and organized with the ability to work to tight deadlines.
� Ability to use discretion and work on own initiative
� Very good accuracy and attention to detail
� As this job is direct relation to order volume flexibility is required and will involve weekend work.
� Knowledge of SAP and MS Excel

Outbound French/English Bilingual Customer Advisor

Title: Outbound French/English Bilingual Customer Advisor
Salary: £9.00ph + incentives
Location: United Kingdom, London, West London, Kingston upon Thames
Languages: English, French
Posted: 21st May 2012

Sitel is redefining outsourcing excellence in the contact centre, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

We are launching a new and exciting outbound project with an established client, aimed at enhancing customer loyalty and acquisition, which in turn will increase market share and enable us to become the number 1 choice for Customers and Health Care Professionals.

We are looking for people who thrive in creating a strong and trustful rapport over the phone and take pride in being the one who will make a difference. The project involves customer retention and loyalty, promoting products and services and customer satisfaction investigations. Excellent understanding and strong communication skills are fundamental requirements for this project.

Summary of Primary Job Responsibilities
� Make outbound contacts within guidelines/goals established by the client and contact centre management.
� Building strong and exciting relationships over the phone
� Investigating needs offering and promoting adapted products and services
� Going the extra mile, providing a personalized service and sharing an outstanding experience with the customer
� Consistently achieve call quality targets and meet client and customer satisfaction goals.
� Adherence to current Sitel policies and guidelines.
� Other duties as assigned.

Experience Target
� Customer Service
� Call centre experience desirable
� Sales/Outbound experience
� Marketing experience desirable

Knowledge/Skills/Abilities
� Strong understanding of communication, customer service and sales skills.
� Ability to interact positively with customers, peers and supervisors
� Dependable, reliable and able to perform duties with minimal supervision.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Self-motivated

Special Certifications
Fluent French and English language skills

Oracle Applications Sales Account Manager - FRENCH Territory

Title: Oracle Applications Sales Account Manager - FRENCH Territory
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 9th May 2012

Oracle is the world�s largest enterprise software company and the industry's leading database company.

Oracle Applications Sales Account Manager - FRENCH Territory ( based in Dublin, Ireland ) - ORACLE CORPORATION

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, more than 400 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Based in Oracle's European sales operation in Dublin, Ireland, Oracle wishes to hire an experienced sales professional to sell Oracle's Applications solutions to Business clients in the French territory. This is an excellent opportunity for experienced and driven sales professional to join a global player in the IT industry and move their career to the next level with Oracle - the world�s largest Enterprise software company.

Corporation- Like no one else

- A challenging job in a positive atmosphere within an international organization with a dynamic team
The opportunity to influence your job and your workplace and to become part of a innovative business unit
- A competitive compensation package that is aligned with your qualifications and includes an employee benefits scheme
- Continuously selected by our clients as the exclusive vendor of preeminent talent

RESPONSIBILITIES:

- Demonstrate the business benefits of Oracle Applications solutions ( CRM, ERP or EPM ) to French business customers
- Deliver online demonstrations of Oracle Applications solutions ( CRM, ERP or EPM ) with the ability to show what is asked by prospects.
- Develop sales by uncovering new opportunities in the French sales territory
- Manage a number of sales opportunities at the same time
- Win sales deals in a competitive environment to achieve and overachieve sales targets.

QUALIFICATIONS:

- Proven track record in a B2B sales environment
- Demonstrable overachievement of revenue goals.
- Strong sales skills including business justification, negotiation and closing.
- Fluency in French and English languages
- Prospecting and/or new business background.
- Expertise in demand generation in new markets from campaign conception to deal closure.
- Strong influencing skills.
- Enthusiasm to learn new sales skills and technologies.

WHAT WE OFFER

- This position is based in our Dublin office
- Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
- Excellent Training + Development including 3 week Intensive Foundation Course.
- Opportunity to work with some of the most talented individuals within the sales field.
- Access to our sports and social club, subsidised Restaurants and an onsite Gym!

So if you have a passion for sales and are hungry to drive your sales career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please contact Karen Armstrong at Oracle Corporation to discuss further

French Technical Customer Support

Title: French Technical Customer Support
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work for one of the most high profile brands in the technology world. This is a company that you would be proud to have on your CV. Due to rapid expansion we are looking to recruit French speaking technical support specialists, who have a genuine passion for IT & technology; to handle calls and emails from Business customers.

Key Responsibilities:

- Dealing with international business sector customers, you will receive incoming email and telephone requests looking to resolve technical issues relating to online applications.
- Using the internal system you will log tickets, open cases and track all communications with customers.
- You will troubleshoot all issues reported, resolve and escalate to level 2 support.
- You will provide a high level of support in a timely and efficient manner, ensuring outstanding levels of customer service to worldwide users.
- Working as part of a team, you will be required to achieve both individual and team goals.
- You will liaise with your Team Manager on a daily basis, helping to work to service level agreements as defined.

Experience Required:

- Experience in a 1st line technical support role would be an advantage but not necessary as full training will be given
- You will possess excellent IT Skills & a passion for technology!
- Excellent communication skills with a proactive and positive approach to tasks
- An effective team player, you will be able to work independently as well as managing projects as per your Team Manager
- You will have a proven ability to deal with problems and solve them effectively
- Very customer service focused, with the ability to deal both with your colleagues, team manager and customers in a friendly, respectful and polite manner
- Strong multi-tasking with excellent time management skills
- Fluent English and French is essential! All Training is conducted through English!

Customer Service Representative (Multilingual)

Title: Customer Service Representative (Multilingual)
Salary: From �24,000 + Excellent Benefits
Location: Ireland, Dublin Region, Dublin
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Czech, Hungarian, Polish, Slovak, Swiss German
Posted: 9th May 2012

Are you Covidien?

More than 42,000 employees worldwide are proud to serve as the driving force behind our growth, innovation and passion for lifesaving work. A leading provider of medical devices, supplies and pharmaceuticals, Covidien ensures that doctors and nurses have the products and solutions they need to create better patient outcomes every day.

At Covidien, we have the opportunity to make a difference in the work lives of medical professionals around the world. Your individual talents and skills enable the team you work with, the group you support or the customers you serve to realize the full benefits of the healthcare products we make. Our commitment to you is to provide a positive environment with the tools you need for success.

Customer Service Centre

Covidien Services Europe Ltd, based in Cherrywood Business Park (close to the M50 & N11, Brides Glen Luas stop) is the EMEA shared service centre for all customer transactions. It is a multi-national centre covering 16 markets with 21 different nationalities. Customer orders are received by phone, fax or email with over 6,000 orders received and processed on a daily basis with a weekly order value of $37 million.

For our Customer Services Centre of Excellence we are constantly looking for talented individuals with the following language skills for future opportunities:

Czech, Danish, Dutch/Flemish, Finnish, French, German, Italian, Polish, Portuguese, Slovak, Spanish, Swedish, Swiss German, Norwegian with a potential need for further languages due to the company's growth.

Customer Service Representative - Position Summary

Join Covidien as a Customer Service Representative and you'll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established European Services Centre in Dublin, you'll manage queries and orders for a variety of international customers. In return, we'll provide great training and development opportunities, as well as an excellent benefits package. It's a unique opportunity to be part of a rapidly growing and multicultural centre and make sure that life-saving medical supplies get where they're needed most.

Principle accountabilities:

- Efficiently managing customer queries and orders
- Communicating effectively with customers
- Processing orders to high standards of quality
- Contributing to process improvements whenever possible

Skills & Qualifications:

- Fluency in European languages
- Customer service experience (contact centre/call centre environment strongly preferred)
- A Leaving Certificate (or equivalent)

Other skills:

- English language skills to business standard
- Strong communication and time management skills
- Excellent customer focus and drive for results

Covidien is an equal opportunities employer and welcomes applications from all sections of the community.

Quality Support Specialist - French, Spanish or German speaking

Title: Quality Support Specialist - French, Spanish or German speaking
Salary: Not disclosed
Location: Ireland, Border, Dundalk
Languages: French, German, Spanish
Posted: 18th May 2012

Description:

Responsible for analyzing/evaluating representative phone calls and auditing processes for Collections Departments to ensure adherence to PayPal policies and procedures and European regulations.

Supports management team by providing feedback for representatives while focusing on the customer experience, departmental consistency and performance metrics.

Active participation in call calibration sessions with Contact Center Management staff.

Identify and implement process improvements as needed.

Provides trend reports as required.

Assists Management and Training in defining and maintaining consistent policies and procedures.

Perform other related duties as required.

Applicant should possess excellent analytical ability as it relates to the quantitative analysis of operational processes.

Strong written and verbal communication skills.

Strong presentation skills.

Ability and willingness to quickly learn multiple aspects of the business.

Must enjoy working in a collaborative manner with other team members.

Should possess excellent time management skills and ability to consistently meet goals and deadlines.

Self-starter and creative thinker.

Ability to adapt to change.

Impeccable schedule adherence history.

Good conflict management skills and hold information in strict confidence.

In depth knowledge of MS Access and Excel preferred.

Prior Quality Analyst experience in a call center a plus.

Prior experience providing feedback in a supervisory role a plus.

Familiarity with call center operations.

Benefits

Medical insurance (VHI)

Life Insurance & Disability Insurance

Pension (contributory)

25 days holiday

Sabbatical after 5 years

Subsidised canteen and coffee dock.

Very active Sports & Social Club

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

French Speaking Client Technical Support

Title: French Speaking Client Technical Support
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

Responsibilities:
� Provide technical support for assigned products.
� Work with more senior personnel or the Escalation Management Team Technical Group Team effectively on more complex technical issues, in order to provide regular updates and a timely resolution to the customer.
� Leverage the internal and external Help Center for prompt and accurate resolution of basic technical issues. Ensure that information about any solution that was not easily found in the Help Center is passed on appropriately.
� Escalate customer issues via established Global Customer Support escalation processes.

Requirements:
� Experience of working in a client-facing technical customer support (help desk, call center) environment, preferably supporting Internet-based products.
� Proven trouble shooting skills
� Demonstrated technical experience in one or more of the following: HTML, JavaScript, SQL, Java, ActionScript.
� Must be fluent in English (oral and written) as well as the second European language
� Knowledge of basic HTML concepts e.g an ability to identify tags
� Knowledge of Flash, basic XML and JavaScript concepts a plus
� Previous experience in working with, or for, an agency a plus.

Sales/Account Executive � SMB French Territory

Title: Sales/Account Executive � SMB French Territory
Salary: competitive basic + uncapped commissions, bonuses and company benefits
Location: United Kingdom, London, West London, TW20 9AW
Languages: English, French
Posted: 24th May 2012

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to 60,000 clients in 11,600 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,600 associates, including 1,250 research analysts and consultants, and clients in 80 countries.

GARTNER�s Top Class SMB EMEA Organisation are constantly looking for Top Sales Talent. Driven, goal�oriented people who seek unlimited learning and earning potential and want to align their sales career with a world class Technology Advisory Company.

Requirements

� High curiosity and ability to learn quickly; feedback-seeking
� Highly motivated; achievement-driven and goal-driven
� Can-do attitude even in the most challenging situations; competitive
� Highly confident; recovers quickly from setbacks
� Prefers to work independently and as an entrepreneur
� Interest/experience in technology industry
� Prior successful sales/business experience preferred
� Strong communication skills
� Strong organizational skills
� High level of professionalism
� Fluent in French and English

The Small and Medium Business (SMB) Division at Gartner is largely comprised of Sales Account Managers who serve small and midsize clients and prospects across their country. AM�s manage a set of �named accounts� / territories and are responsible for all aspects of retaining and growing these existing client relationships with C-level executives, but also forecast monthly business and overachieve quotas.

Salary and Benefits Information:
� Competitive base salary, uncapped commissions + Benefits
� Winner�s Circle award - annual all-expense paid luxury trip to such locations as: Italy, New Zealand, South Africa and Hawaii.
� 8 week training program

If you have a desire to join the center of excellence in Gartner Relationship Management where even the most ambitious personal goals can be realized with unlimited learning and earning opportunities, then Gartner SMB is the place to start or accelerate your career.

Underwriting Specialist French

Title: Underwriting Specialist French
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

Job Requirements

Analyze Merchant requests for a PayPal Business account facility, performing a Credit Risk assessment of the merchant and/or company against established Corporate Credit Risk policies and procedures, including:

-Financial statement analysis

-Merchant business model analysis
Act as main point of contact for all Credit Risk queries, managing and providing ongoing training to Business Units, Sales Teams analysts and other areas of the business maintaining positive relationships and open communication with all departments in the Sales workflow process, supporting business and revenue growth
Perform credit write-up for management review on high risk portfolio accounts or specific regions

Key Skills

Strong analytical skill - must be able to analyze complex data, draw meaningful conclusions, and make holistic business recommendations
Ability to approach problems in a quantitative and qualitative manner
Excellent organizational, communication, and interpersonal skills
Strong negotiating, influencing and facilitation skills
Ability to learn and adapt to new software technologies
Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
Familiarity with Anti-Money Laundering, and other regulatory compliance requirements for merchants
Familiarity with PayPal and the merchant processing industry, particularly risk and operational processes

Basic Qualifications

A minimum of 3 years of commercial underwriting experience in middle to large markets is desirable
Experience in financial statement analysis, financial modeling and valuation is essential
Experience preparing financial reviews, interpreting financial performance and assessing credit exposure is essential
Direct experience in utilizing analytical skills to identify critical trends
Second Language desirable - German prefered

Education
Certificates or Equivalent

Risk Ops Merchant Support

Title: Risk Ops Merchant Support
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

Primary Job Responsibilities

Risk Operations Merchant Support Specialist will be the one point of contact for all risk operational issues for strategic and SMB level accounts. The Risk Operations Merchant Support Specialist is responsible for building an on-going relationship with a core group of strategic and SMB level merchants. The main objectives for the position are to maintain maximum satisfaction among the account base, to serve as the liaison between the merchant and PayPal for all fraud escalations and to actively participate in the development and on-going monitoring of large merchant accounts. The Risk Operations Merchant Support Specialist will be responsible for other duties assigned by Risk Management, including special projects and escalations from Account Managers and country specific Business Units.

The role will require tight coordination with a wide range of PayPal teams, including, but not limited to: Consumer Protections, Detections analytics, Chargebacks, Large Merchant Account Managers, LMS Underwriting and Vetting and Global Risk Operations.

II. SPECIFIC DUTIES

1. Manage all assigned merchant relationships as defined by Risk Management

2. Present, participate, and contribute to on-site meetings and/or conference calls for all assigned merchants.

3. Establish relationships with other Specialists and product leads within the organization to ensure excellent information flow and feedback on process, policy and product changes that will affect enterprise level merchants.

4. Provide leadership, guidance and assistance to peer employees by answering questions, providing feedback on customer issues, and supporting all areas of Risk as needed.

5. Exceed productivity and quality standards while working in assigned queues.

6. Follow written procedures for all sub departments within Risk Operations.

7. Provide feedback to Senior Supervisor or Manager regarding any issues encountered during their absence.

8. Provide feedback to management regarding necessary changes and updates; including policies, upgrades, and customer care issues.

9. Attend all push and product training and successfully pass all testing.

10. Answer phone calls or emails as assigned.

11. Support Team for monitoring of Large Merchants while scheduled for annual leave.

12. Be able to support ad hoc projects and tasks as assigned by Management team.

Job Requirements

Fluency in French and English

Leaving Certificate or equivalent, may have a University Degree

Min 12 months Fraud Operations Experience preferred

2 years experience in one or more of the following areas: Customer Support/Financial Services, Fraud Investigation, Transaction

Processing, Chargeback Processing

Customer communication experience (E-mail & Phone).

The successful candidate will bring a strong array of skills including:

Strong analytical, quantitative and problem solving skills.

Ability to work independently while making sound business decisions on case information.

Proficiency with Advanced Admin Tools, Kana Response, eService, PayPal internal risk tools, Microsoft Office, and Attack.

Ability to learn and adapt to new software technologies.

Strong working knowledge of PC based internet and software applications.

The successful candidate will bring a strong array of skills including:

Strong analytical, quantitative and problem solving skills.

Ability to work independently while making sound business decisions on case information

Proficiency with Advanced Admin Tools, Kana Response, eService, PayPal internal risk tools, Microsoft Office, and Attacks

Ability to learn and adapt to new software technologies.

Strong working knowledge of PC based internet and software applications

Knowledge of external systems and software (The Internet, Microsoft Office - Outlook, Word Excel).

Strong written and oral communication skills.

Well-developed sense of urgency and follow through.

Ability to make discretionary decisions based on research. A certain degree of creativity and latitude required.

Ability to develop and maintain professional working relationships with co-workers and peers.

Education
Diploma or Equivalent

French Speaking Customer Service Specialist

Title: French Speaking Customer Service Specialist
Salary: Competitive + generous shift allowance + benefits package including pension & life assurance.
Location: United Kingdom, East Anglia, Cambridgeshire, Peterborough
Languages: English, French
Posted: 9th May 2012

At WhiteConcierge we deal with some pretty amazing requests on behalf of some pretty remarkable people. So long as it�s not illegal or immoral, we always get it done. So if you ever experience two days the same whilst you�re working for us, you must be on annual leave!

WhiteConcierge is Europe�s leading B2B concierge, travel and lifestyle management service. Our team operates on a 24/7 basis in 9 languages, serving our global customer base.

The success of our business is drive by our people � that�s why we pride ourselves on delivering a unique service that is absolutely second to none. A WhiteConcierge Customer Service Specialist is a creative thinker, a natural communicator and an imaginative problem solver; above all they are dedicated to customer service.

You will be a lifestyle specialist, helping our clients get the very most out of their business, travel and leisure plans and fulfilling their every whim.

First and foremost, we need polished people with an incredible passion and perfection for everything they do.

Experience working with customer services in a contact centre environment would be an advantage but is not essential � the ability to multitask and to effectively manage your time, whilst delivering exceptional customer service is paramount.

WhiteConcierge Ltd is an Equal Opportunities Employer

Guaranteed Interview Scheme

As an Equal Opportunities Employer we actively encourage applications from people with disabilities. If you have a disability and have claimed a guaranteed interview, then you only need to meet the minimum qualifying criteria for the job you have applied for at the application and selection testing stages of the recruitment process. You will then automatically be invited to the final stage.

For more information about our business please visit www.WhiteConcierge.com

NO AGENCIES PLEASE

Interpreters based in Liverpool

Title: Interpreters based in Liverpool
Salary: 15-26 per hour
Location: United Kingdom, North West, Merseyside
Languages: Arabic, Bengali, French, Bulgarian, Hebrew, Other Languages, Albanian, Indonesian, Kurdish, Lingala, Amharic
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Liverpool to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

ALBANIAN FULLAH
AMHARIC HEBREW
ARABIC Indonesian
BENGALI KINYARWANDA
BRAVANESE KRIO
BULGARIAN KURDISH (KURMANJI)
BURMESE LINGALA
CHICHEWA LUGANDA
FRENCH

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

Technology Inside Sales Account Manager � French Market

Title: Technology Inside Sales Account Manager � French Market
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, French
Posted: 9th May 2012

Technology Sales Account Manager � French Market at Oracle (Malaga, Spain)
Oracle Direct is our EMEA Inside sales organisation selling all Oracle Technology solutions and services. This truly multicultural line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Centre for EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional. Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organisation.

The primary focus of this exciting new role is to sell Oracle Technology solutions to existing Oracle customers and prospecting for new customers in the French Market. This role is based in Malaga, Spain.

RESPONSIBILITIES:
� Works in an agreed and coordinated manner with the Oracle Technology Field Sales representatives in French territory.
� Provides specific Technology product expertise to facilitate the closing of deals within sales representatives territory.
� Generating and following up on opportunities, including qualifying and prioritizing opportunities with new and existing accounts.
� Interacts with sales team(s) (incl. Pre-sales & I-tech) to architect the solution and develop and execute solutions strategies for market.
� Manages solution opportunities to obtain appropriate and necessary resources for all qualified opportunities.
� Leads teams in the sales process for establishing market visibility and deal visibility.
� Presents/demonstrates Oracle Technology solutions to high-level clients.
� Builds and maintains a network and up to date specific industry or product knowledge.
� Maximising the use of existing resources (I.e. Business Development Group, Partners, etc.) in the execution of demand generation activities and coverage of the territory.

QUALIFICATIONS:
� Proven track record in an IT sales environment.
� Excellent communication, negotiating and closing skills with prospects and customers.
� Oracle knowledge and/or knowledge of Oracle Technology competitors an advantage but not necessary.
� Excellent negotiation and influencing skills.
� Ability to solve complex technical problems within accounts and in complex business environments.
� Thorough understanding of the sales process /cycle.
� Team player who can motivate and lead.
� Fluency in English and French languages.
� Coaching, mentoring and training skills.
� Presentation and product demonstration experience.

WHAT WE OFFER:
� Considerable investment in employees and their career development (including intensive Oracle Technology Foundation IT Training course, product, sales and personal skills development training)
� Challenging, dynamic and fun working environment
� Competitive, performance related salary
As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

CRM On-Demand Sales Representative- Swiss Market

Title: CRM On-Demand Sales Representative- Swiss Market
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French, Swiss German
Posted: 9th May 2012

CRM On-Demand Sales Representative- Swiss Market (Based in Dublin)
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using the latest internet technologies. Oracle will expand its remote CRM OnDemand sales team, which will work closely with the EMEA field sales force to sell CRM On Demand to new and existing Oracle customers across the enterprise and mid-market. Oracle Direct now offers a number of exciting career opportunities for experienced business applications sales professionals to join this fast growing sales team. Oracle Direct are seeking experienced sales professionals who can sell the business benefits of Oracle�s CRM OnDemand application to business and technology executives. The Oracle CRM OnDemand Applications Sales Representative will be responsible for new business across the target markets� enterprise and SME sector.
RESPONSIBILITIES:
� Articulate business benefits of a CRM solution for a Sales, Marketing or Service department.
� Deliver online demonstration of the solution with the ability to show what is asked by prospects.
� Develop the business by uncovering new opportunities.
� Manage a volume business i.e many deals in a given period.
� Siebel CRM internal tool is used to follow up opportunities.
� Win deals in a competitive environment to achieve and overachieve targets.
QUALIFICATIONS:
� 2-3 years quota carrying sales experience in the Enterprise or SMB market.
� Demonstrable overachievement of revenue goals.
� Strong sales skills including business justification, negotiation and closing.
� Fluency in English, French and Swiss German language.
� Prospecting and/or new business background.
� Capacity to comprehend the strategic issues of selling CRM applications.
� Excellent organisational skills.
� Expertise in demand generation in new markets from campaign conception to deal closure.
� Strong influencing skills.
� Enthusiasm to learn new sales skills and technologies.
� Strong desire to overachieve revenue goals.
WHAT WE OFFER:
Considerable investment in employees and their career development (including intensive Oracle Technology Foundation IT Training course, product, sales and personal skills development training) Challenging, dynamic and fun working environment Competitive, performance related salary
As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

English, French, German Scientists and Engineers - Based Nationwide Across Germany

Title: English, French, German Scientists and Engineers - Based Nationwide Across Germany
Salary: Dependent on Profile
Location: Germany
Languages: English, French, German
Posted: 24th May 2012

Join Europe�s top scientists and engineers

at the forefront of technology and work as a patent examiner at the European Patent Office.

Our graduate engineers and scientists � drawn from over 30 different European countries � work at the cutting edge of technology, examining the latest inventions in every technical field in order to protect and promote innovation in Europe.

If you have a degree in physics, chemistry, engineering or the natural sciences, and an excellent knowledge of one of the Office�s three official languages (English, French and German) and the ability to understand the other two, you too could be part of our team of patent examiners Nationwide across Germany.

To find out more about what it means to be a patent examiner, and for details of our attractive benefits package, visit our recruitment pages today: Click "Apply" to be redirected to our website to make your application today.

Keywords: Engineer Engineering Engineers Chemistry Science scientific scientist scientists

French Speaking Customer Advisor

Title: French Speaking Customer Advisor
Salary: £8.50phr + Bonus
Location: United Kingdom, London, West London, KT2 6LZ
Languages: French
Posted: 21st May 2012

About us
Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities

� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target

� Call center experience a plus.

Knowledge/Skills/Abilities

� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Pay Rate
£8.50ph

Other
Candidates must have fluent French Language skills and be available to work 37.5 hours per week flexible between the hours of 06:30 - 20:00 Monday to Sunday.

Applications Sales Representative, Oracle Direct - French Markets (Based Dublin)

Title: Applications Sales Representative, Oracle Direct - French Markets (Based Dublin)
Salary: will be disoussed at the final interview
Location: Ireland, Dublin Region, D1/Dublin
Languages: English, French
Posted: 9th May 2012

Oracle Direct is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The applications sales representative is responsible for selling EPM, CRM & ERP solutions across the EMEA Region. This role will sell into the French market. Oracle Direct now offers an exciting career opportunity for experienced sales professionals to join this fast growing and highly strategic sales team based in Dublin, Ireland. This job represents a senior role within Oracle Direct and also will liaise with the French Sales organisation.

RESPONSIBILITIES:
� Deliver on a revenue target for Applications Sales and achieve Key Performance Indicators (KPIs) of the role
� Manage assigned customer accounts through the use of available resources and marketing
� Establish account presence and build trust with key contacts
� Being a member of an account team working to a joint plan and objectives by developing and delivering against the strategy.
� Analyze customer needs in terms of current business obstacles, identifying projects, scoping potential Oracle solutions and giving future product direction
� Responsible for building and managing sales pipeline
� Initiation of the sales cycle including cold calling opportunities
� Leading web-based presentations and demonstrations for potential customers

QUALIFICATIONS:
� Bachelor�s Degree or equivalent in Business, IT, Engineering
� A minimum of 2 years sales experience in a target driven environment within the IT sector
� A proven track record in complex solutions selling / new business development with the ability to recognise new business opportunities
� Excellent written, verbal and interpersonal communication skills
� Experience in negotiating with prospective customers at all levels
� Thorough understanding of Business Flows in typical organisation
� Committed team player who can motivate and lead
� Fluency in French and English is essential
� Previous experience of selling complex software solutions /applications is preferred

WHAT WE OFFER:
Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle
Considerable investment in employees and their career development including intensive Industry, IT, product, sales and personal skills development training
Opportunity to work with some of the most talented individuals within the sales field.
Access to our sports and social club, subsidised Restaurants and an onsite Gym!
As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Interpreters based in Belfast

Title: Interpreters based in Belfast
Salary: 16-26 per month
Location: United Kingdom, Northern Ireland, Belfast
Languages: Arabic, Cantonese, French, Indonesian, Farsi, Lingala, Amharic
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Belfast to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

ARABIC KURDISH SORANI
ALGERIAN Arabic KYEREPONG
AMHARIC LINGALA
BENGALI MANDARIN
BERBER MANDINKA
BULGARIAN PORTUGUESE
CANTONESE PUNJABI
DIOULA SOMALI
FARSI SWAHILI
FRENCH TIGRINYA
INDONESIAN URDU
KURDISH KURMANJI YORUBA

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!
Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

Senior EMEA HR Manager

Title: Senior EMEA HR Manager
Salary: Excellent + Bonus + Benefits
Location: Germany, Bayern, München, Frankfurt or Munich
Languages: French, German
Posted: 3rd May 2012

OUR COMPANY

CareerBuilder is one of the world�s largest online job sites, but we're more than just a job board. We are a global leader in human capital solutions. Through constant innovation, unparalleled technology, and customer care delivered at every touch point, CareerBuilder helps match the right talent with the right opportunity more often than any other site.
CareerBuilder is headquartered in the United States, but is very much a global company. CareerBuilder operates in the US, across Europe, Canada, Brazil and Asia. Our sites, combined with partnerships and acquisitions, give CareerBuilder a presence in 55 countries worldwide.

OUR BENEFITS

Employees earn competitive salaries with generous bonuses, and benefit from training, development and advancement opportunities. As a member of our team, you have security with outstanding benefits including Private Medical Insurance, Dental & Optical allowance, Wellness Reimbursement policy and Group Personal Pension Plan.

YOUR OPPORTUNITY

This role can be based in our London, Paris, Munich or Frankfurt offices. In this role, you will lead CareerBuilder�s European Human Resources team. Using a hands-on, consultative approach, you will provide day-to-day guidance to staff within CareerBuilder�s European operations as well as provide strategic HR direction to company leaders as we expand our business throughout Europe. Reporting into the US-based Global VP of Human Resources, you will have the opportunity to craft CareerBuilder�s European HR offering, utilizing resources from the extensive HR team abroad to assist you in your delivery.

Essential Functions

� Provide leadership, direction, and expertise for the full scope of HR functions and activities including employee relations, performance management, organization design/change, compensation and other key people programs across multiple jurisdictions in EMEA.
� Establish a strong strategic presence for the HR function by partnering closely with internal clients throughout the EMEA region, along with local & global functional HRBPs and Finance, striving to build dynamic relationships at all levels.
� Act as day-to-day EMEA point of contact, providing oversight for terms of employee contracts, compensation schemes, immigration, onboarding of all new European-based staff, payroll queries and providing specialist advice on all legal aspects of terminations.
� Provide council and programming which scales the company�s desired culture and internal employment brand of �growth through learning�, ultimately ensuring the highest levels of staff engagement.
� Promote progressive performance management concepts and work closely with managers and staff to ensure all feedback clearly captures development opportunities and is in support of the business' goals and values.
� Interface with HR specialist groups such as learning & development, payroll, benefits and HR operations to build and deliver innovative programming.
� Ensure all HR issues are brought to the forefront when business plans are being formulated and commercial decisions are being made.
� Ensure compliance with all human resource related statutory requirements and assist as needed with required filings, research and litigation
� Play an active role within CareerBuilder�s HR leadership team, partnering with HR professionals from around the globe to bring the team�s vision to life.

Requirements
The ideal candidate will have the following skills and experience:
� Knowledge of all functional aspects of HR including Recruitment, Employee Relations, Benefits, Payroll, and Training, and familiarity with working practices and customs in the EMEA region.
� Experience in an HR management capacity with responsibility for employees in multiple locations.
� Able and willing to handle the tactical day-to-day aspects of HR, while at the same time, driving forward a strategic HR vision
� Thrives in an entrepreneurial setting through an ability to balance deadlines and details in a fast paced environment while maintaining a sense of humor and positive outlook.
� Great communicator with an inclusive, open, non-political management style effective at building relationships across all levels and various functions of the organisation
� Driven and motivated by the desire to improve systems and contribute to improved Company performance
� Possess the personal accountability, confidence, and credibility needed to persuade others and drive change.
� Proven ability to develop employees and maximise individual and team performance while maintaining a fun working environment.
� Ideally educated to degree level or equivalent with a continued appetite to learn.
� Fluency in French or German a plus.
� Willingness to travel within EU and to the United States as needed.

French Multi-Media

Title: French Multi-Media
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

French Customer Solutions Agent

Title: French Customer Solutions Agent
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

French Customer Solutions Agent (PayPal)
Job Location: Dublin, Ireland

Shift
Day

Shift DetailsTBD

Primary Job Responsibilities
As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers � it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

Job Requirements

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Education
General Education or Equivalent

Oracle Applications Sales Account Manager - Benelux Territory

Title: Oracle Applications Sales Account Manager - Benelux Territory
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French, Flemish
Posted: 9th May 2012

Oracle is the world�s largest enterprise software company and the industry's leading database company.
Oracle Applications Sales Account Manager - Benelux Territory ( based in Dublin, Ireland ) - ORACLE CORPORATION

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, more than 400 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Based in Oracle's European sales operation in Dublin, Ireland, Oracle wishes to hire an experienced sales professional to sell Oracle's Applications solutions to Business clients in the Benelux territory. This is an excellent opportunity for experienced and driven sales professional to join a global player in the IT industry and move their career to the next level with Oracle - the world�s largest Enterprise software company.

Corporation- Like no one else

- A challenging job in a positive atmosphere within an international organization with a dynamic team
The opportunity to influence your job and your workplace and to become part of a innovative business unit
- A competitive compensation package that is aligned with your qualifications and includes an employee benefits scheme
- Continuously selected by our clients as the exclusive vendor of preeminent talent

RESPONSIBILITIES:

- Demonstrate the business benefits of Oracle Applications solutions ( CRM, ERP or EPM ) to Benelux business customers
- Deliver online demonstrations of Oracle Applications solutions ( CRM, ERP or EPM ) with the ability to show what is asked by prospects.
- Develop sales by uncovering new opportunities in the Benelux sales territory
- Manage a number of sales opportunities at the same time
- Win sales deals in a competitive environment to achieve and overachieve sales targets.

QUALIFICATIONS:

- Proven track record in a B2B sales environment
- Demonstrable overachievement of revenue goals.
- Strong sales skills including business justification, negotiation and closing.
- Fluency in French + Flemish and English languages
- Prospecting and/or new business background.
- Expertise in demand generation in new markets from campaign conception to deal closure.
- Strong influencing skills.
- Enthusiasm to learn new sales skills and technologies.

WHAT WE OFFER

- This position is based in our Dublin office
- Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
- Excellent Training + Development including 3 week Intensive Foundation Course.
- Opportunity to work with some of the most talented individuals within the sales field.
- Access to our sports and social club, subsidised Restaurants and an onsite Gym!

So if you have a passion for sales and are hungry to drive your sales career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please contact Karen Armstrong at Oracle Corporation to discuss further

Underwriting Specialist French

Title: Underwriting Specialist French
Salary: Attractive salary + benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown, Dublin 15
Languages: English, French
Posted: 18th May 2012

The LMU Analyst will be responsible for the detailed Credit Risk analysis of new Merchants in the EMEA region preceding the granting of a PayPal Business Account and/or high risk PayPal`s account features. The underwriting analyst will be required to be a point of escalation for evaluating high value exposures according to the delegated authority matrix . The underwriting process includes the use of PayPal data, external credit reports, websites review and interviews with merchants. Areas of focus will include but are not limited to performing risk management analysis and providing acquisition recommendations, assuring regulatory adherence, supporting merchant monitoring program, enforcement operation and validation of merchant�s business proposition. Success will be measured by the ability to enable the merchant services business by optimizing revenue and losses.

Job Requirements
Analyze Merchant requests for a PayPal Business account facility, performing a Credit Risk assessment of the merchant and/or company against established Corporate Credit Risk policies and procedures, including:
Financial statement analysis
Merchant business model analysis
Act as main point of contact for all Credit Risk queries, managing and providing ongoing training to Business Units, Sales Teams analysts and other areas of the business maintaining positive relationships and open communication with all departments in the Sales workflow process, supporting business and revenue growth
Perform credit write-up for management review on high risk portfolio accounts or specific regions

Key Skills
Strong analytical skill - must be able to analyze complex data, draw meaningful conclusions, and make holistic business recommendations
Ability to approach problems in a quantitative and qualitative manner
Excellent organizational, communication, and interpersonal skills
Strong negotiating, influencing and facilitation skills
Ability to learn and adapt to new software technologies
Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
Familiarity with Anti-Money Laundering, and other regulatory compliance requirements for merchants Familiarity with PayPal and the merchant processing industry, particularly risk and operational processes
Basic Qualifications
A minimum of 3 years of commercial underwriting experience in middle to large markets is desirable
Experience in financial statement analysis, financial modeling and valuation is essential
Experience preparing financial reviews, interpreting financial performance and assessing credit exposure is essential
Direct experience in utilizing analytical skills to identify critical trends
Second Language desirable � French preferred

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Customer Optimization License Sales Representative - French Market

Title: Customer Optimization License Sales Representative - French Market
Salary: Dependent on Experience
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 9th May 2012

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, more than 400 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Based in Oracle's European sales operation in Dublin, Ireland, Oracle wishes to hire an experienced sales professional to sell Oracle's Applications solutions to Business clients in the French territory. This is an excellent opportunity for experienced and driven sales professional to join a global player in the IT industry and move their career to the next level with Oracle - the world�s largest Enterprise software company.

This new role represents a senior position in the Applications Sales Team in Oracle Direct.

The successful candidate will optimize the Oracle footprint within our customer base. This is achieved by selling to senior customer decision makers helping them to maximize/optimize the deployment of their licences and, help them with compliance.

RESPONSIBILITIES:

- Work with Account Managers (Inside/Field) to optimize the Oracle footprint within our customer base. This is achieved by selling to senior decision makers helping them to maximize/optimize the deployment of their licences and, help them with compliance.
- Present and maximize the value that Oracle products contribute to the success of the customer�s business.
- Be a trusted advisor for our customers, an Oracle Licence champion, and an expert at professionally presenting non compliant environments in a structured and logical approach.
- Further develop high level contacts with agreed accounts to promote Oracle value and further expand the Oracle platform.
- Demonstrate a thorough knowledge of Oracle�s Software license guide.
- Provide weekly accurate sales forecasts to Management Team.
- Build and maintain strong working relationships with all internal account stakeholders maximizing credibility at all times.
- Present campaign plans, which will ultimately help identify customers who require help and guidance with their estate.

QUALIFICATIONS:

- A track record in selling solutions to the French Market.
- Strong grounding in all aspects of professional selling especially, prospecting, needs analysis, license metrics, negotiation and closing.
- Proven track record in closing sales and achieving target.
- Excellent verbal, written and communication skills.
- Excellent persuasive skills.
- Fluency in French and English.
- Demonstrable track record of successful selling into complex organizations.
- Strong understanding of business issues within Industries and Lines of Business.
- High level of energy, drive, enthusiasm, commitment, self-belief and positive attitude.
- Strong organizational and planning skills essential.
- Real desire to learn and continuously expand personal professional knowledge.
- Ability to work in a high pressured, fast moving and challenging target-driven environment.
- Proven structured and organized approach to closing sales.
- Excellent self discipline in the use of internal systems including GCM and weekly activity sheets.

WHAT WE OFFER:
- Considerable investment in employees and their career development including intensive Industry, IT, product, sales and personal skills development training
- Challenging, dynamic and fun working environment
- Competitive, performance related salary Excellent benefits (Pension Plan, Private Health Insurance, Educational Assistance)

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

French Speaking Technical Support Advisor

Title: French Speaking Technical Support Advisor
Salary: £11.00ph
Location: United Kingdom, London, West London, Kingston upon Thames
Languages: French
Posted: 21st May 2012

Sitel is redefining outsourcing excellence in the contact centre, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Position Summary:

As part of the specialized agent team, provide high level of �software as a service� technical assistance to customers mainly Healthcare Professionals, end users and professional sales staff while adhering to all department procedures and working in a structured environment. Will also provide technical assistance to healthcare professionals on products.

Task/duties/Responsibilities:

Software support:
� Provide specific high level of support through promotion, installation, troubleshooting and resolving customers� issues. Most support will be provided to Healthcare Professionals and will include some end user support as well as some sales field support.
� Identify potential customers� software issues and requests and perform excellent trouble shooting for effectively improving the software.

HCP support:
� In addition, provide support to Healthcare professionals for requests related to hospital products and prescribed products whenever HCP specialized agents are not available to take the call.

Back office support:
� May perform web related duties such as customers� web registration and email requests and handle carefully the customer web database. Report sensitive requests to the marketing team.

General support:
� At all times, provide rapid, accurate, knowledgeable, respectful, cooperative and professional phone technical support for all health care professionals, end user, and field sales leading to very high customer satisfaction and retention.
� Document 100% contact received by phone, email, mail in the database
� Be connected with local businesses and make them aware of any HCP unsolved/recurrent issue
� Successfully complete training and achieve and maintain an expert level of knowledge on Institutional Business/HCP/products and services, compliance regulations and department information (product features and troubleshooting, testing limitations, product interferences, quality control, hospital dossier, post market surveillance, vigilance, Health Authority, Institution environment..).
� Maintain appropriate knowledge and skill set to independently resolve account and end-user issues requiring independent thinking and problem resolution without routine supervision.
� Consistently meets performance standards related to quality of service compliance, efficiency, knowledge acquisition, employee development, and reliability (attendance and schedule adherence).
� Support employee training programs as needed

Required Knowledge, Skills and Abilities:

IT skills:
� Ability to learn how to use, promote and solve issues related to software and more specifically to an internet based software with data being stored offsite.
� Strong understanding of application software, network connectivity (internet browsers, intranet), data security (VPN, SSL, dedicated port exception in Firewall configuration) , computer operating environments (DOS, Windows, MAC), office software, computer workstation hardware and peripherals.

Healthcare Professional skills:
� Some knowledge of medical devices, diabetes physiology and management and hospital environment preferred but not required.

General skills:
� Top required abilities are: Intellectual curiosity, willingness to learn, strong verbal and written communication skills (ability to discuss with Healthcare Professionals technical aspects in an easy and understandable manner), excellent interpersonal, problem solving, training, learning, and organization skills.
� Highly effective and efficient customer issue resolution is based on sound decision making and the ability to determine how best to resolve the situation.
� Knowledge of proper handling of potential reportable information and potential liability situations.
� Demonstrated patience and professionalism in stressful situations.
� Ability to adapt quickly and positively to change.
� Demonstrated success in a self-directed, self-starting, and team environment.

Qualifications:

Preferred Area of Study:
� University degree or equivalent
� Background in computer science or computer engineering preferred

Related experience:
� Prior experience in Customer Service or Technical Support
� Prior experience in a technology industry preferred.

Interpreters based in Cardiff

Title: Interpreters based in Cardiff
Salary: 16-25 per hour
Location: United Kingdom, Wales, Cardiff
Languages: French, Indonesian
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Cardiff to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

FRENCH
ZAGHAWA
INDONESIAN

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

Sales Account Manager � German and French Market

Title: Sales Account Manager � German and French Market
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, French, German
Posted: 9th May 2012

Sun Enterprise Hardware Sales Account Manager � German and French market ( based in Malaga, Spain ) @ ORACLE CORPORATION

Oracle Direct is our EMEA Inside sales organisation selling All Oracle Technology products and services. This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Centre for EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional. Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation

We offer you a truly international working environment that is fun, exciting and always challenging.

Responsibilities

- Sells Sun/Oracle Hardware Products and Solutions via the Telephone and Internet
- Manages business pipeline, draws up account/territory management plan
- Maximizes hardware revenue from existing accounts, working in close and active cooperation with Field Sales colleagues and Oracle Partners in the territory
- Identifies, qualifies and establishes new accounts
- Works field sales force, partners and Sales programs team to plan and direct sales campaigns
- Assists customers to determine their current and future computing needs by giving them advice on appropriate computing technologies and IT trends
- Proposes products and upgrades
- Organizes and conducts sales presentations/product demonstrations online
- Drives and manages the full sales process

Personal skills and qualifications

- Fluency in English, German and French is essential
- Proven track record in B2B solution sales environment
- Strong grounding in all aspects of professional selling especially
- Self motivated to continuously expand personal professional knowledge
- Professional with good organizational and planning and prioritization skills
- Strong communication and persuasive skills
- Third level education or equivalent experience

What we offer

- Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
- Challenging, dynamic, and fun working environment
- Competitive, performance related salary
- Excellent Flexible Benefits package + Relocation package (if applicable)

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Interpreters based in Glasgow

Title: Interpreters based in Glasgow
Salary: 16-25 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: Arabic, French, Hindi, Mandarin, Other Languages, Albanian, Farsi, Georgian, Amharic
Posted: 18th May 2012

thebigword is one of the leading global language service providers. Due to a number of recent contract wins, we are currently seeking freelance interpreters based in Glasgow to carry out interpreting assignments on a regular basis for our local clients. The languages of particular interest are:

MANDARIN DIOULA
ALBANIAN FARSI
AMHARIC FRENCH
ARABIC GEORGIAN
AZERI Hindi
BALUCHI KIKUYU
BENGALI KRIO
BERBER KURDISH
BILEN KURDISH BHADINI
BURMESE KURDISH KURMANJI
CANTONESE KURDISH SORANI
DARI

Ideally candidates should meet at least one of the following criteria:
Community Interpreting Course Level 3
BA or MA in interpreting services
Diploma in Public Service Interpreting ( DPSI)
Metropolitan Police Test
Home Office Test

Be a full member National Register of Public Services Interpreters (NRPSI)
For rare languages we will also consider Interpreters who do not fill the above criteria.

If you speak one of the above languages and would like to receive the many benefits that come with working with an established and experienced Interpreting Service Provider, we would love to hear from you!

Please contact us on join@thebigword.com
We look forward to working with you!
thebigword interpreting service

Account Manager French

Title: Account Manager French
Salary: Attractive Salary + Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown dublin 15
Languages: English, French
Posted: 18th May 2012

Primary Job Responsibilities

As an Account Manager, you will serve as the lead point of contact for all operational aspects of the merchant processing relationship during the contract life, identifying opportunities for proactive discussions with the merchant regarding his business, growth strategies and recommendations as to how PayPal may assist in meeting overall profitability objectives. In this regard, the Account Manager strives to be the focal point of knowledge about the merchants within the portfolio. This position is the merchant�s source for PayPal product information and communication on critical operational issues. This position has specific targets for increasing PayPal�s share of total payment volume with the client either through recommended changes to the existing PayPal account or cross-selling PayPal as a payment and processing alternative for additional business silos owned or controlled by the merchant.

The Account Manager position is a fundamental component of the PayPal Merchant Operations team, serving as a primary contact for a portfolio of up to 150 SMB merchants.

Working with merchants to expand or include the products and feature sets that are most applicable to their business model, industry, selling behaviors, and particular situation, as well as other elements of relationship management (40%)

Working directly with merchants on the phone or via email to address and resolve merchant questions, concerns and issues. (30%)

Working with other departments to address and resolve merchant questions, concerns and issues. (15%)

Researching and problem solving in order to resolve merchant questions, concerns and issues. (10%)

Industry and product related continual learning (5%)

Competencies:
-Drive for Results
-Negotiating
-Approachability
-Time Management
-Customer Focus
-Business Acumen
-Listening

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

Job Requirements
-Fluency in English & French is a must
-Excellent organizational, communication (written and oral), and interpersonal skills.
-Self motivated, target driven independent worker
-Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results.
-Excellent Customer Relationship skills
-Strong working knowledge of external systems, PC based internet and software applications (The -Internet, Microsoft Office - Outlook, Word, Excel).

Basic Qualifications Required:
-2+ years proven and strong inbound and outbound sales experience within a fast paced target oriented environment

-Bachelors Degree or equivalent work experience

Preferred:
-2+ years sales or business development experience in one or more of the following areas: internet company, financial institution, payments processor, or telemarketing firm.

This position requires sitting, typing and repetitive motions.

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time

French Speaking Inside Sales Representative

Title: French Speaking Inside Sales Representative
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 3rd May 2012

At Apple, we believe that hard work, a fun environment, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire � and that by focusing on the smallest of details, we can make big impacts with our customers and their business�. Building this environment starts with YOU!

The ideal Inside Sales Representative candidate should:

� Be passionate about Apple products and it�s unique company culture;
� Demonstrate Apple Products and accessories to our business customers whilst educating customers on how our products will benefit their Business;
� Provide consultative solutions to customers based on their business needs;
� Be a subject matter expert on the Apple product features and related accessories;
� Be comfortable in a fast-paced, results driven, performance-based environment where performance are monitored, recorded, and assessed;
� Bring innovation & creative thinking to Apple Store for Business;
� Should posses a track record of sales success and proven ability to exceed all sales goals.

An Inside Business Sales Representative within the Apple Store For Business organization is responsible for:

� Providing the ultimate professional experience whilst building and maintaining B2B relationships with our customers;
� Qualifying and converting sales received through inbound and outbound calls;
� Providing our Business Customers with a full solution to benefit their business;
� Generating leads, influencing buying decisions and directing our business customers through order processes;
� Driving and executing inbound calls into closed sales;
� Demonstrating ability to think pro-actively and strategically;
� Reaching and exceeding targets.

Education and Experience:

� Fluency in French and English;
� Must have a minimum of 3 years sales experience with a minimum of 1 year in the Business to Business space preferably in the Technology Sector;
� Strong history of quota achievement over career;
� 3rd Level Degree or equivalent work experience;
� Must have excellent speaking skills complemented by exceptional written, oral skills and very strong organizational skill;
� Ability to articulate and understand the customer strategy and Apple solution strategy independently.

Senior EMEA HR Manager

Title: Senior EMEA HR Manager
Salary: Excellent + Bonus + Benefits
Location: United Kingdom, London, Central London
Languages: French, German
Posted: 3rd May 2012

OUR COMPANY

CareerBuilder is one of the world�s largest online job sites, but we're more than just a job board. We are a global leader in human capital solutions. Through constant innovation, unparalleled technology, and customer care delivered at every touch point, CareerBuilder helps match the right talent with the right opportunity more often than any other site.
CareerBuilder is headquartered in the United States, but is very much a global company. CareerBuilder operates in the US, across Europe, Canada, Brazil and Asia. Our sites, combined with partnerships and acquisitions, give CareerBuilder a presence in 55 countries worldwide.

OUR BENEFITS

Employees earn competitive salaries with generous bonuses, and benefit from training, development and advancement opportunities. As a member of our team, you have security with outstanding benefits including Private Medical Insurance, Dental & Optical allowance, Wellness Reimbursement policy and Group Personal Pension Plan.

YOUR OPPORTUNITY

This role can be based in our London, Paris, Munich or Frankfurt offices. In this role, you will lead CareerBuilder�s European Human Resources team. Using a hands-on, consultative approach, you will provide day-to-day guidance to staff within CareerBuilder�s European operations as well as provide strategic HR direction to company leaders as we expand our business throughout Europe. Reporting into the US-based Global VP of Human Resources, you will have the opportunity to craft CareerBuilder�s European HR offering, utilizing resources from the extensive HR team abroad to assist you in your delivery.

Essential Functions

� Provide leadership, direction, and expertise for the full scope of HR functions and activities including employee relations, performance management, organization design/change, compensation and other key people programs across multiple jurisdictions in EMEA.
� Establish a strong strategic presence for the HR function by partnering closely with internal clients throughout the EMEA region, along with local & global functional HRBPs and Finance, striving to build dynamic relationships at all levels.
� Act as day-to-day EMEA point of contact, providing oversight for terms of employee contracts, compensation schemes, immigration, onboarding of all new European-based staff, payroll queries and providing specialist advice on all legal aspects of terminations.
� Provide council and programming which scales the company�s desired culture and internal employment brand of �growth through learning�, ultimately ensuring the highest levels of staff engagement.
� Promote progressive performance management concepts and work closely with managers and staff to ensure all feedback clearly captures development opportunities and is in support of the business' goals and values.
� Interface with HR specialist groups such as learning & development, payroll, benefits and HR operations to build and deliver innovative programming.
� Ensure all HR issues are brought to the forefront when business plans are being formulated and commercial decisions are being made.
� Ensure compliance with all human resource related statutory requirements and assist as needed with required filings, research and litigation
� Play an active role within CareerBuilder�s HR leadership team, partnering with HR professionals from around the globe to bring the team�s vision to life.

Requirements

The ideal candidate will have the following skills and experience:
� Knowledge of all functional aspects of HR including Recruitment, Employee Relations, Benefits, Payroll, and Training, and familiarity with working practices and customs in the EMEA region.
� Experience in an HR management capacity with responsibility for employees in multiple locations.
� Able and willing to handle the tactical day-to-day aspects of HR, while at the same time, driving forward a strategic HR vision
� Thrives in an entrepreneurial setting through an ability to balance deadlines and details in a fast paced environment while maintaining a sense of humor and positive outlook.
� Great communicator with an inclusive, open, non-political management style effective at building relationships across all levels and various functions of the organisation
� Driven and motivated by the desire to improve systems and contribute to improved Company performance
� Possess the personal accountability, confidence, and credibility needed to persuade others and drive change.
� Proven ability to develop employees and maximise individual and team performance while maintaining a fun working environment.
� Ideally educated to degree level or equivalent with a continued appetite to learn.
� Fluency in French or German a plus.
� Willingness to travel within EU and to the United States as needed.

French Speaking Rich Media Technical Services

Title: French Speaking Rich Media Technical Services
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

Responsibilities:
� Provide technical email and phone support to European customers for Rich Media Campaigns
� Produce creative template based Flash content from supplied assets
� QA and convert assets to meet clients serving specifications
� Provide Rich Media support for building internal tools to scale the business
� Create and build templates for local markets
� Ability to absorb complex technical concepts and communicate them to a nontechnical audience
� Work closely with campaign managers to trouble-shoot and launch a rich media campaign

Requirements:
� Experience in coding in HTML5, JavaScript and XML
� Ability to learn new programming and/or coding languages quickly and easily
� Knowledge of online advertising and digital technologies preferred
� Advanced knowledge of Flash � 2+years of Flash AS2 and AS3 experience
� Ability to code, investigate and troubleshoot in Flash AS2 and AS3
� Good knowledge of ActionScript, XML, and JavaScript
� Knowledge in HTML5 preferred
� Experience in quick turnaround support environment
� Proven ability to balance multiple priorities and strong attention to detail
� Must be fluent in English (oral and written) as well as the second European language

MULTILINGUAL MARKET RESEARCHERS OR ANALYSTS

Title: MULTILINGUAL MARKET RESEARCHERS OR ANALYSTS
Salary: Competitive hourly rates
Location: United Kingdom, London, South London
Languages: English, Danish, Dutch, French, German, Mandarin, Portuguese, Russian, Swedish, Korean, Polish
Posted: 30th Apr 2012

We urgently require Market Researchers and Analysts for current and forthcoming projects. Fluent level language skills are essential.

Candidates should be experienced in conducting in-depth interviews to CEO level.

Desk research experience very useful for some projects.

Projects typically last for between two and six weeks, and we always try to offer good candidates the opportunity to work with us on future projects.

The Business Advantage Group Plc is a specialist international research, marketing and management consulting practice operating in the information Technology Sector.

The company is based in Petts Wood, Orpington, Kent - only a 25 minute train journey from Charing Cross, Waterloo, London Bridge or Victoria. 1 minute walk from Petts Wood Station - very easy to commute if you are located or looking for a position in London.

Business Advantage provides services to their clients under four main service areas:

�marketing and management consultancy;

�market research;

�database services - building, cleaning and management;

�sales and marketing services;

English, French, German Scientists and Engineers - Based Munich, Germany

Title: English, French, German Scientists and Engineers - Based Munich, Germany
Salary: Dependent on Profile
Location: Germany, Bayern, München
Languages: English, French, German
Posted: 24th May 2012

Join Europe�s top scientists and engineers

at the forefront of technology and work as a patent examiner at the European Patent Office.

Our graduate engineers and scientists � drawn from over 30 different European countries � work at the cutting edge of technology, examining the latest inventions in every technical field in order to protect and promote innovation in Europe.

If you have a degree in physics, chemistry, engineering or the natural sciences, and an excellent knowledge of one of the Office�s three official languages (English, French and German) and the ability to understand the other two, you too could be part of our team of patent examiners in Munich, Germany.

To find out more about what it means to be a patent examiner, and for details of our attractive benefits package, visit our recruitment pages today: Click "Apply" to be redirected to our website to make your application today.

Keywords: Engineer Engineering Engineers Chemistry Science scientific scientist scientists

HCM SaaS Pre-Sales Consultant � French Territory

Title: HCM SaaS Pre-Sales Consultant � French Territory
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 9th May 2012

HCM SaaS Pre-Sales Consultant � French Territory - based in Dublin, Ireland

Oracle Corporation in Dublin, Ireland is currently hiring Talented Technology / IT professionals to work as an HCM ( Human Capital Management ) SaaS Applications Pre-sales Consultant for the French Territory. Once fully trained in Oracle HCM SaaS solutions, you will work closely with the French Sales Account Managers to provide Oracle clients in the French territory with optimum Oracle HCM SaaS solutions.
Successful individuals for these exciting new Pre-sales Consultant opportunities will be based in our expanding EMEA Sales Operation based in Dublin, Ireland. Full Relocations packages are offered to successful candidates.

Oracle Direct is our EMEA sales organisation selling all Oracle Software and Hardware Technology solutions and services.

This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Centre for experienced technology professionals for Oracle Corporation in EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology / IT professional within Oracle Corporation.

Oracle�s Future Business Leaders and Technology Stars are developed from the � Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organization.

RESPONSIBILITIES

� Assist Oracle customers in the French territory to identify the best Oracle HCM SaaS solution for their business needs and requirements
� Present the Oracle HCM SaaS solution to customers using the latest cyber technology
� Become the internal source for product information for the Oracle HCM SaaS sales team
� Become an expert in a core set of Oracle HCM SaaS products and solutions
� Liaise closely with the French Sales Representative and their customers and together build an Oracle HCM SaaS solution to solve their requirements
� Train the French SaaS sales teams on how to offer and present optimum Oracle HCM SaaS solution to their customers
� Web Seminars
� Q&A sessions for internal and external customers
� Delivering regular HCM SaaS workshops with the sales teams on the latest HCM SaaS developments in the industry
� Delivering training on HCM SaaS solutions to support the rollout and marketing of these events

QUALIFICIATIONS

� Degree in Computer Science or equivalent
� Good knowledge and understanding of the IT and current ERP market specifically HCM products and SaaS solutions
� Knowledge of Oracle ERP products and /or competitor ERP solutions
� Strong knowledge of ERP SaaS solutions � HCM SaaS experience is a considerable advantage
� Previous experience in a support or customer facing role
� Good problem solving skills
� Friendly, professional approach
� Excellent verbal/written communication skills
� Good team player
� Ability to work in a pressurized environment.
� Fluency in English and French languages essential
� Enjoy the concept of working in a diverse international team.

French LMS Direct Consultant

Title: French LMS Direct Consultant
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, French
Posted: 9th May 2012

French LMS Direct Consultant - Malaga

Oracle Corporation is currently hiring LMS French Direct Consultants to be based in our new LMS Team based in the Oracle Center of Excellence in Malaga.

These new LMS Direct Consultant positions represent excellent opportunities for Talented and motivated individuals to progress and develop their career with The World's Largest Enterprise Technology company - Oracle Corporation.

Oracle's Global License Management Services (LMS) organization is focused on promoting the management, governance, and awareness of the proper use and distribution for Oracle solutions. LMS offers a range of value-added services to address customers� license management needs that are transparent and consultative, based on proven processes and expert licensing capability.

The main role of an LMS Direct Consultant is to establish all necessary facts to help the customer understand how the Oracle Software needs to be correctly licensed for his specific infrastructure and software usage. The goal is that our Customers use our Software within the granted license rights at any given time. The LMS Direct Consultant will work closely with the Oracle Direct Sales Organization and the LMS Field Teams establishing strategic relationships and through entrepreneurship support and drive the success of this new team.

Responsibilities:

- Acting as a consultant in Oracle License Management and compliance domains for customers and partners
- Work closely with customers / partners and identify the key people to work with and need commitment from
Persuasively articulates clear and concise messages to both internal and external parties, both verbally and written, while anticipating reactions and probing for a deeper understanding of underlying issues in order to progress the customer analysis
- Understand Oracle Business Practices, contracts and license policies
- Build working knowledge of LMS technical tools and processes
- Activities may include: reporting on LMS results and successes, recommending areas of improvement, recording, documenting and analyzing the data gathered, producing formal written review reports
- Establishes a cross-functional network of contacts within Oracle Direct and LMS to progress internal projects.
- Supports a dynamic multi-cultural team environment that is receptive to change and initiates improvement programs continuously
- Work closely and proactively with the LMS Field team on the assigned territories in all project phases.
- Establishing the usage of Oracle products by the customers using the relevant analytical tools and license metrics.

Oracle - Like no one else:

A challenging job in a positive atmosphere within an international organization with a dynamic team
The opportunity to influence your job and your workplace and to become part of a innovative business unit
A compensation package that is aligned with your qualifications and includes an employee benefits scheme
Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, and personal skills development training)

Challenging, dynamic and fun working environment

(As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

French speakers � start your career in IT!

Title: French speakers � start your career in IT!
Salary: according to the knowledge and experience
Location: Czech Republic, Jihomoravsky, 639 00
Languages: English, French
Posted: 24th May 2012

Job description
We are seeking enthusiastic and fluent French speaking candidates to join our exciting and fast growing project in Brno. Your main task would be to provide first level customer service and IT advisory by phone.
Our client is an American multinational corporation that designs and markets revolutionary consumer IT gadgets and software � laptops, smart phones, music players and many others. They are known worldwide for their advanced IT solutions and excellent design as well as first league customer service.

Your responsibilities
� Provide IT support and customer service on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries
� Be professional and flexible in your communication approach when speaking with customers who have varying levels of computer experience
� Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues
� Achieve call centre metrics including customer satisfaction, average handle time and customer availability as well as schedule adherence and accuracy
� Educate customers on support options, and the steps being taken to resolve their issue, including online tutorials, in-store programs and help applications built into the programs
� Efficient and positive communication with your team members, customers and other partners
� Cooperation on brand new products development for German speaking market

Our requirements
� Fluency in French language for adequate communication
� English language on sufficient level to understand all training materials in both written and verbal format
� Strong communication skills and analytical thinking
� Passion for customer care and IT field
� Ability to work in dynamic situations and achieve goals
� Previous experience in customer service is a strong advantage

Infosys BPO offers you
� Attractive salary, monthly guaranteed bonus + performance related bonus
� Starting bonus
� Reimbursement of travel costs and 2 months accommodation on arrival for foreign candidates.
� Free language courses, lunch vouchers, social and sports events organized by the company
� Long-term education program of working competence development, including managerial trainings
� Training: You will be trained and certified in the new technologies, and would regularly undergo training on all of the latest updates.

You will be located in the Infosys office situated in the beautiful city of Brno, the second largest city in the Czech Republic. Brno is historic yet modern and multicultural town. The international airports of Vienna, Prague, and Bratislava and in Brno itself are within 2 hour drive. More on www.brno.cz
In addition, you will be a part of a multinational corporation that provides first class outsourcing services to Fortune 500 companies.

Are you interested in this job opportunity and do you think you can handle all the above mentioned responsibilities? Send your updated CV in English to: kristina_hrdova@infosys.com
Key words: customer service, customer care, technical support, IT, French, English, communication, international company

French Speaking Search Support

Title: French Speaking Search Support
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

Responsibilities:
� Use support ticketing system to deal with clients requests and issues
� Help TAM teams with various tasks
� To be involved in new feature testing and training
� To follow and strive to improve work-flow and procedures within the team
� To be proactive in identifying and reporting potential issues with the system or in general
� Effectively communicate with the Technical Account Management teams and clients

Requirements:
� 1 year + of Search (SEM or natural search) required
� Strong analytical skills.
� Extensive client-facing experience preferred
� Previous experience in working with, or for, an agency a plus
� Strong command of English language both written and spoken
� Analytical and highly detail oriented
� Demonstrated strong problems solving and troubleshooting skills
� Ability to absorb complex technical concepts and communicate them to a nontechnical audience
� Interest working in a client-facing service environment
� Proven Ability to produce high volume, repetitive work with high quality and low error results
� Knowledge of Excel, UNIX, SQL, HTTP and web technologies a big plus
� Experience in AdWords, AdCenter, Analytics and SEM tools desired
� Must be fluent in English (oral and written) as well as the second European language

French Web Designers / Developers

Title: French Web Designers / Developers
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

Large Merchant Sales Manager Dutch, French

Title: Large Merchant Sales Manager Dutch, French
Salary: Attractive & Benefits
Location: New Zealand, Amsterdam, Netherlands
Languages: English, Dutch, French
Posted: 18th May 2012

Bachelor�s degree (�HBO� or University)

Demonstrated B2B key account sales and management success over at least 3 year period: Prior success selling into large, complex customer environments � those with multiple decision makers at many levels � is essential.

Knowledge of online payment processing, credit-card merchant accounts and ecommerce is preferable but not required.

The ideal candidate will have an understanding of how payments impact a company's online business model.

Must be comfortable representing bleeding-edge applications in a complex selling environment.

The individual must be highly effective in navigating all facets of the sales process, from prospecting to pitch to negotiation to close. Post-deal, an essential responsibility will be to shepherd relationships through any necessary integration phase -- in concert with a technical integration teams-- until PayPal is �live-to-site� with the merchant.

A team player with great interpersonal and communication skills
Interest in PayPal and eBay

Pleasant and fun, easy going, with a great sense of humor.

Languages:
Command of Dutch & English language should be Excellent
Any knowledge of the French language is advantageous but not required

Customer Optimization License Sales Representative - Benelux Region

Title: Customer Optimization License Sales Representative - Benelux Region
Salary: Dependent on Experience
Location: Ireland, Dublin Region, Dublin
Languages: English, Dutch, French
Posted: 9th May 2012

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, more than 400 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Based in Oracle's European sales operation in Dublin, Ireland, Oracle wishes to hire an experienced sales professional to sell Oracle's Applications solutions to Business clients in the Benelux territory. This is an excellent opportunity for experienced and driven sales professional to join a global player in the IT industry and move their career to the next level with Oracle - the world�s largest Enterprise software company.

This new role represents a senior position in the Applications Sales Team in Oracle Direct.

The successful candidate will optimize the Oracle footprint within our customer base. This is achieved by selling to senior customer decision makers helping them to maximize/optimize the deployment of their licences and, help them with compliance.

RESPONSIBILITIES:

- Work with Account Managers (Inside/Field) to optimize the Oracle footprint within our customer base. This is achieved by selling to senior decision makers helping them to maximize/optimize the deployment of their licences and, help them with compliance.
- Present and maximize the value that Oracle products contribute to the success of the customer�s business.
- Be a trusted advisor for our customers, an Oracle Licence champion, and an expert at professionally presenting non compliant environments in a structured and logical approach.
- Further develop high level contacts with agreed accounts to promote Oracle value and further expand the Oracle platform.
- Demonstrate a thorough knowledge of Oracle�s Software license guide.
- Provide weekly accurate sales forecasts to Management Team.
- Build and maintain strong working relationships with all internal account stakeholders maximizing credibility at all times.
- Present campaign plans, which will ultimately help identify customers who require help and guidance with their estate.

QUALIFICATIONS:

- A track record in selling solutions to the Dutch and/or Belgian Markets.
- Strong grounding in all aspects of professional selling especially, prospecting, needs analysis, license metrics, negotiation and closing.
- Proven track record in closing sales and achieving target.
- Excellent verbal, written and communication skills.
- Excellent persuasive skills.
- Fluency in Dutch +/- French.
- Demonstrable track record of successful selling into complex organizations.
- Strong understanding of business issues within Industries and Lines of Business.
- High level of energy, drive, enthusiasm, commitment, self-belief and positive attitude.
- Strong organizational and planning skills essential.
- Real desire to learn and continuously expand personal professional knowledge.
- Ability to work in a high pressured, fast moving and challenging target-driven environment.
- Proven structured and organized approach to closing sales.
- Excellent self discipline in the use of internal systems including GCM and weekly activity sheets.

WHAT WE OFFER:

- Considerable investment in employees and their career development including intensive Industry, IT, product, sales and personal skills development training
- Challenging, dynamic and fun working environment
- Competitive, performance related salary Excellent benefits (Pension Plan, Private Health Insurance, Educational Assistance)

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Merchant Risk Mitigation French

Title: Merchant Risk Mitigation French
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

Job Requirements

SPECIFIC DUTIES

-Make recommendations on �non account managed� accounts which ensure merchant and PayPal relationship develops in a safe and structured manner.
-Review large amounts of financial data, making informed and innovative solutions to challenges identified that may identify an exposure to PayPal or the merchant
-Establish relationships with other Specialists and product leads within the organization to ensure excellent information flow and feedback on process, policy and product changes that will affect merchants.
-Provide guidance and assistance to peer employees by answering questions, providing feedback on customer issues, and supporting all areas of Fraud as needed.
-Provide feedback to management regarding necessary changes and updates, including policies, upgrades, and customer care issues.
-Attend all push and product training and successfully pass all testing.
-Answer phone calls or emails as assigned.
-Follow written procedures for all sub departments within the Fraud department.

Education

- Leaving Certificate or equivalent standard of education. May possess third level certificate, but not essential

Experience

- 2 years relevant experience (e.g. Credit Risk Analyst).
- Be a top performer in the department as measured by the previous performance score of an Exceeds Some or higher is strongly preferred.
- Must have a reliable and consistent attendance history.
- Customer communication experience (Email & Phone).
- Experience working special projects, escalations and other tasks of increasing difficulty as assigned by management with positive results.
- Experience presenting information in various business settings using both formal and ad-hoc presentations.
- Undergraduate degree may be considered as a portion of the experience requirement listed.

Knowledge, Skills, and Abilities

-Ability to perform specialist level work.
-Ability to make discretionary decisions based on research. A certain degree of creativity and latitude required.
-Proficiency with Advanced ADMIN Tools, Kana Response, Attack, Agent Desktop, and Microsoft Office.
-Ability to learn and adapt to new software technologies.
-Ability to communicate effectively via telephone by utilizing active listening and clearly speaking to customer.
-Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
-Well-developed sense of urgency and follow through.
-Ability to develop and maintain professional working relationships with peers, management and external departments.

Education
-Advanced Diploma or Equivalent

French Pre-Sales Consultant (Based in Dubai, UAE)

Title: French Pre-Sales Consultant (Based in Dubai, UAE)
Salary: Competitive
Location: United Arab Emirates, Dubai
Languages: English, French
Posted: 9th May 2012

Oracle Direct is our sales operation representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 900+ talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using the latest internet technologies.

Based in Oracle Direct�s sales operation in Dubai, U.A.E., this exciting position represents an excellent opportunity for a Talented IT / Technology professional to move their career to the next level with the world�s largest Enterprise Technology company � Oracle Corporation (www.oracle.com).

The successful individual will be offered world-class training and structured career development to ensure you reach your maximum potential as a Technology / IT professional. If you currently work in a Technical / IT environment and have a passion to deliver technology solutions to Enterprise customers, then Oracle Corporation wants to hear from you!

Responsibilities

- Support the sales reps and specialists to identify the best Oracle solution for their customer's business.
- Engage with customers by translating their business needs into appropriate Oracle solutions.
- Present and articulate features and benefits of the Oracle solution.
- Showcase the Oracle product stack using existing solutions and internal development resources.
- Deliver product demonstrations and presentations to customers using the latest web technology.
- Become the technical solution expert for a designated product set.
- Keep abreast of all new products, market trends, future directions and the competition for areas of focus.
- Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
- Ongoing education and training of the sales force on Oracle technologies and solutions.
- Coach sales representatives to identify and create sales opportunities for the broad range of Oracle solutions and assist the sales teams to identify customer upsell opportunities.

Required Skills

- Excellent presentation and communication skills.
- Strong customer orientation.
- Proactive, creative and innovative thinker.
- Willingness to work towards achieving goals in a changing and challenging environment.
- Team player who can motivate and lead.
- Coaching, mentoring and training skills.
- Demonstrated ability to plan tasks and follow-up on actions.
- High degree of personal motivation.
- Desire to stay current with the hardware market and latest technologies

Qualifications

- Fluency in English and French languages
- Degree in Computer Science, Engineering or equivalent.
- Excellent verbal and written communication skills are essential.
- Excellent persuasive skills are essential.
- Proven experience in a technical environment.
- Previous pre-sales experience a distinct advantage but not necessary.
- Experience as a Systems Administrator would be an advantage but not necessary.

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please capply today

Merchant Risk Mitigation Specialist French

Title: Merchant Risk Mitigation Specialist French
Salary: not disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 18th May 2012

Merchant Risk Mitigation Specialist

GENERAL SUMMARY
The Merchant Risk Mitigation Specialist will be responsible for reviewing merchant accounts delivered via a queuing system. The Specialist will prioritize accounts based upon risk exposure and perform in depth analysis including a financial review of 'at risk' accounts as well as take action on the account in consultation with their Supervisor, other Specialists, and Account Management team as required. The main objectives for the position are to mitigate risk exposure.
The Merchant Risk Mitigation Specialist will be responsible for other duties assigned by the Supervisor or Manager, including special projects, escalations for both account and non-account managed accounts as well as from other internal sources.

SPECIFIC DUTIES
Make recommendations on 'non account managed' accounts which ensure merchant and PayPal relationship develops in a safe and structured manner.
Review large amounts of financial data, making informed and innovative solutions to challenges identified that may identify an exposure to PayPal or the merchant
Establish relationships with other Specialists and product leads within the organization to ensure excellent information flow and feedback on process, policy and product changes that will affect merchants.
Provide guidance and assistance to peer employees by answering questions, providing feedback on customer issues, and supporting all areas of Fraud as needed.
Provide feedback to management regarding necessary changes and updates, including policies, upgrades, and customer care issues.
Attend all push and product training and successfully pass all testing.
Answer phone calls or emails as assigned.
Follow written procedures for all sub departments within the Fraud department.

EDUCATION
Leaving Certificate or equivalent standard of education. May possess third level certificate, but not essential
Experience
2 years relevant experience (e.g. Credit Risk Analyst).
Be a top performer in the department as measured by the previous performance score of an Exceeds Some or higher is strongly preferred.
Must have a reliable and consistent attendance history.
Customer communication experience (Email & Phone).
Experience working special projects, escalations and other tasks of increasing difficulty as assigned by management with positive results.
Experience presenting information in various business settings using both formal and ad-hoc presentations.
Undergraduate degree may be considered as a portion of the experience requirement listed.
Knowledge, Skills, and Abilities
Ability to perform specialist level work.
Ability to make discretionary decisions based on research. A certain degree of creativity and latitude required.
Proficiency with Advanced ADMIN Tools, Kana Response, Attack, Agent Desktop, and Microsoft Office.
Ability to learn and adapt to new software technologies.
Ability to communicate effectively via telephone by utilizing active listening and clearly speaking to customer.
Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
Well-developed sense of urgency and follow through.
Ability to develop and maintain professional working relationships with peers, management and external departments.

Benefits (Dublin)
Medical insurance (VHI)
Life Insurance & Disability Insurance
Pension (contributory)
25 days holiday
Sabbatical after 5 years
Free gym on-site
Free parking
Subsidised canteen and coffee dock.
Subsidised shuttle bus from Dublin city centre (O�Connell St)
Monthly Reward & Recognition programme.
Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

English, French, German Scientists and Engineers - Based The Hague, Netherlands

Title: English, French, German Scientists and Engineers - Based The Hague, Netherlands
Salary: Dependent on Profile
Location: The Netherlands, Zuid-Holland, The Hague
Languages: English, French, German
Posted: 24th May 2012

Join Europe�s top scientists and engineers

at the forefront of technology and work as a patent examiner at the European Patent Office.

Our graduate engineers and scientists � drawn from over 30 different European countries � work at the cutting edge of technology, examining the latest inventions in every technical field in order to protect and promote innovation in Europe.

If you have a degree in physics, chemistry, engineering or the natural sciences, and an excellent knowledge of one of the Office�s three official languages (English, French and German) and the ability to understand the other two, you too could be part of our team of patent examiners in The Hague, Netherlands.

To find out more about what it means to be a patent examiner, and for details of our attractive benefits package, visit our recruitment pages today: Click "Apply" to be redirected to our website to make your application today.

Keywords: Engineer Engineering Engineers Chemistry Science scientific scientist scientists

Risk Ops Merchant Support French

Title: Risk Ops Merchant Support French
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

Primary Job Responsibilities

Risk Operations Merchant Support Specialist will be the one point of contact for all risk operational issues for strategic and SMB level accounts. The Risk Operations Merchant Support Specialist is responsible for building an on-going relationship with a core group of strategic and SMB level merchants. The main objectives for the position are to maintain maximum satisfaction among the account base, to serve as the liaison between the merchant and PayPal for all fraud escalations and to actively participate in the development and on-going monitoring of large merchant accounts. The Risk Operations Merchant Support Specialist will be responsible for other duties assigned by Risk Management, including special projects and escalations from Account Managers and country specific Business Units.

The role will require tight coordination with a wide range of PayPal teams, including, but not limited to: Consumer Protections, Detections analytics, Chargebacks, Large Merchant Account Managers, LMS Underwriting and Vetting and Global Risk Operations.

II. SPECIFIC DUTIES

1. Manage all assigned merchant relationships as defined by Risk Management

2. Present, participate, and contribute to on-site meetings and/or conference calls for all assigned merchants.

3. Establish relationships with other Specialists and product leads within the organization to ensure excellent information flow and feedback on process, policy and product changes that will affect enterprise level merchants.

4. Provide leadership, guidance and assistance to peer employees by answering questions, providing feedback on customer issues, and supporting all areas of Risk as needed.

5. Exceed productivity and quality standards while working in assigned queues.

6. Follow written procedures for all sub departments within Risk Operations.

7. Provide feedback to Senior Supervisor or Manager regarding any issues encountered during their absence.

8. Provide feedback to management regarding necessary changes and updates; including policies, upgrades, and customer care issues.

9. Attend all push and product training and successfully pass all testing.

10. Answer phone calls or emails as assigned.

11. Support Team for monitoring of Large Merchants while scheduled for annual leave.

12. Be able to support ad hoc projects and tasks as assigned by Management team.

Job Requirements

Fluency in French and English

Leaving Certificate or equivalent, may have a University Degree

Min 12 months Fraud Operations Experience preferred

2 years experience in one or more of the following areas: Customer Support/Financial Services, Fraud Investigation, Transaction

Processing, Chargeback Processing

Customer communication experience (E-mail & Phone).

The successful candidate will bring a strong array of skills including:

Strong analytical, quantitative and problem solving skills.

Ability to work independently while making sound business decisions on case information.

Proficiency with Advanced Admin Tools, Kana Response, eService, PayPal internal risk tools, Microsoft Office, and Attack.

Ability to learn and adapt to new software technologies.

Strong working knowledge of PC based internet and software applications.

The successful candidate will bring a strong array of skills including:

Strong analytical, quantitative and problem solving skills.

Ability to work independently while making sound business decisions on case information

Proficiency with Advanced Admin Tools, Kana Response, eService, PayPal internal risk tools, Microsoft Office, and Attacks

Ability to learn and adapt to new software technologies.

Strong working knowledge of PC based internet and software applications

Knowledge of external systems and software (The Internet, Microsoft Office - Outlook, Word Excel).

Strong written and oral communication skills.

Well-developed sense of urgency and follow through.

Ability to make discretionary decisions based on research. A certain degree of creativity and latitude required.

Ability to develop and maintain professional working relationships with co-workers and peers.

Education
Diploma or Equivalent

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Senior Technical Team Manager - New Start Up!

Title: Senior Technical Team Manager - New Start Up!
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French, German, Italian, Spanish
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work as a team manager on a new start-up. The first of their kind, these positions are new, exciting and innovative. Part of a global brand � leaders in Ad Management,you will be a member of the start-up team with fantastic potential to develop your career as the team size grows. You will play a key part of the recruitment team, to help source and position the new teams.

You will actively manage, lead, motivate and develop teams of B2B technical and customer campaign management specialists. Your team will be providing technical email and phone support to European customers for Rich Media campaigns. A technical role your focus will be on planning, coaching, prioritising, managing performance, allocation of work and leading the team to achieve SLA�s and KPI�s. You will be involved in developing systems, processes and team members to achieve superior levels of service enhancing the client relationship. Both you and your team will have the ability to absorb complex technical concepts and communicate them to a non-technical environment.

Key Responsibilities:
- Reporting on a daily basis to the Operations Manager, you will actively manage the team (floor-walking, observing, coaching, performance team meetings, delegating, planning, monitoring).
- Manage the on-going day-to-day activities within the team by providing assistance; technical support, guidance and advice on how to resolve technical issues and help launch campaigns in order to ensure that client service level agreements are being met.
- Liaising with HR, you will manage all areas of Human Resources for your team to include staffing, performance management, promotions etc. You will ensure that employee attendance; absence and working hours for the team are logged accurately.
- Identify and effectively manage areas of concern and underachievement. Adopt an objective and discrete approach to reach an effective solution whilst maintaining discipline and morale.
- Manage the collective and individual performance of the team by monitoring, providing technical support, and advice. .
- Implement and maintain departmental processes to meet customer demands and to improve the quality of service provided. Ensure that team members are fully briefed on new information within agreed time scales.
- Understand the requirements of the Customer base in order to communicate and provide advice and assistance, as well as technical support to team members on new services, ongoing issues and build successful customer relationships.

Requirements:
- Excellent IT skills and a passion for technology. You must have Coding experience in HTML5, JavaScript and Flash AS2 & AS3
- Ability to code, investigate and trouble-shoot in Flash AS3 and AS2 is a necessary requirement for this role.
- An ability to produce creative template based flash content from supplied assets is desired; you will ideally have worked within Advertising/marketing or media.
- Knowledge of online advertising and digital technology preferred
- Ability to provide Rich Media support for building internal tools to scale the business
- Experience of Working closely with Media Campaigns managers to trouble shoot and launch media campaigns.
- Proven leadership skills with the ability to lead, motivate and develop a team of technical specialists.
- Excellent team player you will have proven experience at working within large and small groups with a direct line reporting structure to Management.
- Previous people management experience preferably within a Contact Centre to include recruitment, retention and absence management.
- Excellent coaching and mentoring skills is a must for this position. You will have the ability to facilitate the personal and professional development of your team by giving them constructive feedback. You will also challenge and support the development of your team and that of your colleagues.
- Excellent communication and influencing skills with the ability to plan, prioritise and allocate work to achieve and exceed agreed SLA�s.
- Strong problem solving skills with the ability to quickly identify key issues and provide effective solutions.
- Proven ability to develop systems, process and teams to achieve superior levels of service to enhance the client relationship
- Previous working knowledge of statistical analysis
- Passion and drive for learning and development to include self-development.
- Fluency in English (both written and verbal) + a second language is a desirable. Either French/Italian/German or Spanish.

French Speaker - Commencez votre carrière IT !

Title: French Speaker - Commencez votre carrière IT !
Salary: according to the knowledge and experience
Location: Czech Republic, Jihomoravsky, 63900
Languages: English, French
Posted: 24th May 2012

Description du Poste
Nous sommes à la recherche de candidats, qui parlent couramment français, pour un projet en pleine progression et plein d�expectatives à Brno. Votre tâche principale, sera de répondre au téléphone, pour donner un niveau 1 de service clientèle et IT Support. Notre Client ,est une entreprise multinationale Américaine, qui conçoit et vend des produits électroniques grand public, des ordinateurs personnels et des logiciels informatiques-Lap tops, smart phones, lecteur multimédia �. Société, qui s'est forgé une réputation singulière dans l'industrie électronique grand public, admirée dans le monde, par son innovation, ergonomie et esthétique de ses produits.
Vos responsabilités
� Fournir du support IT, assurer un service clientèle , sur les Smart Phones et les autres appareils de télécommunication, diagnostiquer le problème et donner des solutions au client .
� Vous devez a tout moment être flexible et professionnel, dans votre approche avec le client, car le niveau d�informatique peut varier d� un client a un autre.
� Enregistrer les appels du client dans le Contact Management System et suivre la procédure pour résoudre les problèmes.
� Remplir les différents Call Centre métriques, CSAT (Customer Satisfaction) , Durée de l appel , Précision des information données , et assimilation de celles-ci par le client .
� Renseigner le client des différentes options de support disponibles, expliquant les étapes à suivre pour résoudre les problèmes ,dans des guides on- line , Help Applications ,qui sont inclus dans les programmes ..
� Vous devez être ouvert et précis dans votre communication au près du client, vos collègues, et autres partenaires.

Qualification Requise

� Votre devez parler couramment Français, indispensable pour avoir une communication optimale avec les clients Français.
� Un niveau d�anglais suffisant, pour pouvoir comprendre et écrire. Les trainings sont en anglais, ainsi que la communication interne.
� Une communication claire et concise ainsi qu� un esprit analytique
� Intérêt pour le service clientèle et tout ce qui concerne l informatique.
� Capable de travailler dans des situations qui exige du dynamisme et être ne mesure de finir les tâche dans les délais
� Si vous avez déjà une expérience dans le secteur service clientèle (Pas nécessaire) , cela sera pris largement en considération
Infosys vous offre

� Salaire en diapason avec le marche du travail en République Tchèque. Avec un ajout d�un bonus mensuel par rapport à votre performance.
� Un Bonus de Départ
� Remboursement des frais de voyage et deux mois d hébergement offertes pour les candidats hors de la République Tchèque.
� un riche environnement, (vous travaillerez avec des jeunes personnes de différentes nationalités) 18 pays sont représentés dans la compagnie .
� Un développement personnel (vous pourrez aspirer a un avenir professionnel , la compagnie offre des nombreuses possibilités )
� *Un lieu de travail ouvert et amical, dans une compagnie international située dans la ville de Brno.
� *La compagnie vous proposera des Trainings , des cours de langues et de différentes activités (sportives ,culturelles)

Notes: Si vous êtes intéressé par cette offre d�emploi, et vous désirez joindre notre compagnie, merci de m� envoyer votre cv en Anglais : kristina_hrdova@infosys.com

English, French, German Scientists and Engineers - Based Berlin, Germany

Title: English, French, German Scientists and Engineers - Based Berlin, Germany
Salary: Dependent on Profile
Location: Germany, Berlin
Languages: English, French, German
Posted: 24th May 2012

Join Europe�s top scientists and engineers

at the forefront of technology and work as a patent examiner at the European Patent Office.

Our graduate engineers and scientists � drawn from over 30 different European countries � work at the cutting edge of technology, examining the latest inventions in every technical field in order to protect and promote innovation in Europe.

If you have a degree in physics, chemistry, engineering or the natural sciences, and an excellent knowledge of one of the Office�s three official languages (English, French and German) and the ability to understand the other two, you too could be part of our team of patent examiners in Berlin, Germany.

To find out more about what it means to be a patent examiner, and for details of our attractive benefits package, visit our recruitment pages today: Click "Apply" to be redirected to our website to make your application today.

Keywords: Engineer Engineering Engineers Chemistry Science scientific scientist scientists

Votre carrière à Oracle à Malaga - Français Ingénieur Commercial

Title: Votre carrière à Oracle à Malaga - Français Ingénieur Commercial
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, French
Posted: 9th May 2012

OracleDirect Pre-Sales Consultant

Business area: Pre-Sales
Location: Malaga

Introduction

Oracle Direct is our sales operation representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 900+ talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using the latest internet technologies.

Based in Oracle Direct�s sales operation in Malaga, Spain, this exciting position represents an excellent opportunity for a Talented IT / Technology professional to move their career to the next level with the world�s largest Enterprise Technology company � Oracle Corporation (www.oracle.com).

The successful individual will be offered world-class training and structured career development to ensure you reach your maximum potential as a Technology / IT professional. If you currently work in a Technical / IT environment and have a passion to deliver technology solutions to Enterprise customers, then Oracle Corporation wants to hear from you!

Responsibilities

- Support the sales reps and specialists to identify the best Oracle solution for their customer's business.
- Engage with customers by translating their business needs into appropriate Oracle solutions.
- Present and articulate features and benefits of the Oracle solution.
- Showcase the Oracle product stack using existing solutions and internal development resources.
- Deliver product demonstrations and presentations to customers using the latest web technology.
- Become the technical solution expert for a designated product set.
- Keep abreast of all new products, market trends, future directions and the competition for areas of focus.
- Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
- Ongoing education and training of the sales force on Oracle technologies and solutions.
- Coach sales representatives to identify and create sales opportunities for the broad range of Oracle solutions and assist the sales teams to identify customer upsell opportunities.

Required Skills

- Excellent presentation and communication skills.
- Strong customer orientation.
- Proactive, creative and innovative thinker.
- Willingness to work towards achieving goals in a changing and challenging environment.
- Experience in Oracle Database or Oracle Fusion Middleware is an advantage
- Team player who can motivate and lead.
- Coaching, mentoring and training skills.
- Demonstrated ability to plan tasks and follow-up on actions.
- High degree of personal motivation.
- Desire to stay current with the software market and latest technologies

Qualifications

- French and fluency in English
- Degree in Computer Science, Engineering or equivalent.
- Excellent verbal and written communication skills are essential.
- Excellent persuasive skills are essential.
- Proven experience in a technical environment.
- Previous pre-sales experience a distinct advantage but not necessary.
- Experience as a Systems Administrator would be an advantage but not necessary.

For further details on this exciting new career opportunity, please contact Saul.Whitton@oracle.com to discuss in confidence.

French Customer Solutions Agent

Title: French Customer Solutions Agent
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown Dublin 15
Languages: English, French
Posted: 18th May 2012

French Customer Service

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers � it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)

�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)

�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.
Basic Requirements

Fluent French and English

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
Basic Requirements:
Minimum 12 months call center or customer service experience.

Fluency in English & French both spoken and written.

Leaving Certificate or equivalent

Preferred:
Bachelors Degree or equivalent work experience

This position requires sitting, typing and repetitive motions.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

French Speaking AdExchange Customer Support

Title: French Speaking AdExchange Customer Support
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 18th May 2012

Responsibilities:
� Drive growth to the Ad Exchange business through creation of brand safe �packs� for use buy Ad Ex buyer networks
� Reviewing AdExchange for both policy and technical adherence, including evaluation of 3rd and 4th party re-directs for both static and real-time bidding.
� Provide Publisher specific service for offline activities such as Creative review, and adjustments of settings
� Learn to troubleshoot customer issues for Tier 3+ (for US, Europe, JAPAC)
� Review inclusion of new sites onto the AdExchange network

Requirements:
� Knowledge of HTML, JavaScript, SQL or prior experience troubleshooting technical issues.
� Knowledge of Flash, Basic XML and JavaScript concepts a plus.
� Knowledge of Rich Media a plus
� At least 2 years experience in online ad industry, including proven ability to understand complexities of display ad serving architecture
� Ability to absorb complex technical concepts and communicate them to a nontechnical audience effectively
� Demonstrated ability to be flexible/adaptable in exercising judgment in a dynamic matrix environment and able to manage competing priorities.
� Highly motivated individual with a proven ability to drive projects to a successful and timely conclusion
� Familiarity with the ad serving industry, ad exchanges and networks is a plus.
� Must be fluent in English (oral and written) as well as the second European language

French Speaking Healthcare Advisor

Title: French Speaking Healthcare Advisor
Salary: £10.00ph
Location: United Kingdom, London, West London, KT2 6LZ
Languages: French
Posted: 21st May 2012

Sitel is redefining outsourcing excellence in the contact centre, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Working as part of the specialized agent's team you will provide a high level of professional assistance to customers including healthcare professionals whilst adhering to all department procedures and working in a structured environment. You will also provide technical assistance to customers.

1. Task/duties/Responsibilities:
General HCP support:
� Provide rapid, accurate, knowledgeable, respectful, cooperative and professional phone technical support for all Healthcare Professionals, field sales leading to very high customer satisfaction and retention.
� Document 100% contact received by phone, email, mail onto the database
� Assess Institutional Business account issue and make effective, efficient decisions regarding product and services.
� Identify the type of professional calling in (Biologist, Nurse, Doctor�.), and adapt to the caller the appropriate communication skills related to technical and services support.
� Be connected with local business' and make them aware of any unsolved/recurrent issues
� Demonstrate perfect knowledge of the French classification and Healthcare Professionals' specificities
� Successfully complete training and achieves and maintain an expert level of knowledge on Institutional Business/HCP/products and services, compliance regulations and department information
� Maintain appropriate knowledge and skill set to independently resolve account and end-user issues requiring independent thinking and problem resolution without routine supervision.
� Consistently meets performance standards related to quality of service compliance, efficiency, knowledge acquisition, employee development, and reliability (attendance and schedule adherence).
� Supports employee training programs as needed

Software support:
� In addition provide support for �software as a service� through promotion, installation, troubleshooting and resolving customers� issues.

Back office support:
� May perform web related duties such as customers� web registration and email requests and handle carefully the customer web database.

2. Required Knowledge, Skills and Abilities:

Healthcare Professional skills:
� Expert knowledge of diabetes physiology and management and hospital environment.
� Ability and willingness to continuously read, look for, learn new technical information on the client and competitors' products and medical information in order to consistently improve knowledge and competencies.
� Knowledge of French state regulatory requirements for medical device manufacturers, hospitals preferred.

IT skills:
� Ability to learn fast how to use, promote and solve basic issues related to software and more specifically to an internet based software with patient data being stored offsite.
� Understanding of application software, computer operating environments, computer workstation hardware and peripherals.
� Experience with MS Office applications including Word and Excel.

General skills:
� Top required abilities are: Intellectual curiosity, willingness to learn, strong verbal and written communication skills (ability to discuss with Healthcare Professionals technical aspects in an easy and understandable manner), excellent interpersonal, problem solving, training, learning, and organization skills.
� Highly effective and efficient customer issue resolution is based on sound decision making and the ability to determine how best to resolve the situation.
� Knowledge of proper handling of potential reportable information and potential liability situations.
� Ability to adapt quickly and positively to change.
� Demonstrated success in a self-directed, self-starting, and team environment.

3. Qualifications:

Preferred Area of Study:
� University degree
� Scientific background (Biology , chemistry,
Related experience:
� Proven experience in customer service or technical support experience
� Proven experience in a service-related industry or the medical field preferred

French Speaking Global Technical Support Representative

Title: French Speaking Global Technical Support Representative
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: English, French
Posted: 23rd May 2012

The Role

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities:

- Day to day support of all our customers in global locations.
- Telephone and remote support of our global customers.
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

Requirements:

- Business level fluency in English and French
- Experience working in a helpdesk environment
- Proven experience of solving technical issues
- Excellent listening, problem solving and analytical skills
- Outstanding communication skills with the ability to remain calm under pressure and work in a concise, clear and focused manner
- General understanding of IT products and principles

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

French Speaking Global Customer Support Representative

Title: French Speaking Global Customer Support Representative
Salary: Excellent
Location: United States of America, New York, New York
Languages: English, French
Posted: 23rd May 2012

The Role:

The Global Customer Support Department provides 24/7 telephone support to our clients. The aim of the department is to provide a superior client experience as a front line resource to our business. Our model follows the sun so that we always have 2 global customer support centers open at all times providing seamless service. We also provide multi-lingual support to our clients.

This department has an exciting entry level position for candidates seeking a challenging customer focused opportunity. In this support role, you will gain a comprehensive introduction to our products and services, our clients, as well as insight into the global financial markets. Our fast-paced environment commands excellent multi tasking and problem solving abilities. Good communication and interpersonal skills are key to continued success in this role.

Duties will include but are not limited to providing superior customer service to our clients on inbound phone calls, transferring customer calls to appropriate staff, as well as identifying, researching and resolving customer issues using proprietary company software.

Qualifications:

- 0-2 years experience
- Fluency in English and French is a must, verbal and written
- Strong telephone etiquette and a professional demeanor
- Excellent verbal and written communication skills
- Multi-tasking skills and ability to remain effective and patient under pressure
- Strong problem solving and prioritization skills
- Ability to be a team player as well as work well independently
- Ability to work weekends and holidays
- College degree preferred

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Client Relationship Manager - French

Title: Client Relationship Manager - French
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 23rd May 2012

Client Relationship Manager - French
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

? Account Management
- Maintain and develop strong relationships with key contacts at assigned clients (incl. brokers) as well as internal department (incl. Sales Managers) and maintain regular communication
- Ensure the communication link between client and AWC departments works smoothly or is established
- Solve problems and pro-actively establish client satisfaction
- Deal with client queries independently and within agreed turnaround time
- Host or attend client meetings and visits, if and when required including preparing necessary documentation
- Maintain comprehensive client records
- Negotiation in conflict situations to achieve a win-win situation
- Increase business flows by identifying opportunities for maximum growth from existing clients
? Account Renewal
- Pro-actively work with internal departments to successfully negotiate and renew assigned account portfolio and ensure maximum client retention
- Issue renewal documentation within agreed timeframes
- Communicate and document all agreements and requirements for the renewal
- Pro-actively review account performance with group underwriting

? Account Implementation
- Independently manage the implementation of new business won as required
- Liaise with the client and internal departments to successfully on-board the client by taking ownership for the whole process
? Sales Support
- Assist the Sales Team in winning new business and tenders
- Supporting Sales at presentations / site visits and other ad hoc promotions
- Coach and develop other team members and actively participate in company wide initiatives and projects
Experience Required
? Minimum of five years Account Management experience in a client focused role within a Financial Services or Insurance environment
? A Bachelor?s degree or relevant professional qualification
? Previous sales experience would be an advantage
? Fluency in written and spoken English and French is essential
Behavioural Competencies
? Highly customer-focused and strong service orientation
? Excellent interpersonal and communicative skills
? Outstanding ability to effectively communicate both verbally and in writing
? Excellent problem solving skills
? Highly motivated with a positive attitude and innovative
? Ability to work under pressure and meet tight deadlines and service standards
? Capable of prioritising work and working on own initiative and without supervision
? Very strong organisational, time management and administrative skills
? Excellent Team Player
? Ability to motive, coach and influence others and lead by example

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Accounts Payable

Title: Accounts Payable
Salary: �25-�27K
Location: Ireland, South-West, Cork, City
Languages: English, French, Italian
Posted: 26th Apr 2012

Job Title: GBS (EMEA) Account Payable Analysts

Reporting To: Accounts Payable Supervisor

Group Overview
These positions will form part of the GBS Accounts Payable Group in Cork.
It will be an opportunity for the suitable candidates to acquire experience in the Requistion-to-Cheque Cycle as well as interact with EMEA Finance, EMEA AP and Business Operational people.

The group are responsible for the following overall responsibility:
�Supplier Requisition to Cheque Transaction Processing, involving Multi-Currency Invoice Processing
�Matching to PO/SSP Receipts and Payments, using a high-volume ERP system.
�Supplier Statement Reconciliation and Adherence to Internal Control Process.
�Interaction with Suppliers, Purchasing & Bank Personnel.
�Liaison on a day to day basis with the Operational Business, Purchasing/Receiving, Functional/FP&A and Internal/External Auditor Personnel.
�RTC Process System Enhancements and 6-Sigma / CI Process Improvements

Roles and Responsibilities
These challenging roles will entail assisting in completing all the areas of responsibility listed above.

Qualifications/Work Experience
Experience : 1-3 Years in an AP Transactional / Analytical Role
Qualification: Experience in an analyitical role and undertaking a Professional Qualification would be an advantage but not essential .

The Person
Ideally the candidate should have the following qualities:
oFinancial/Analytical experience
�Experience 1-3 years in an AP Analyst role similar to EMC
�Knowledge of financial and reporting systems (Oracle and or SAP etc)
�Strong system skills ( MS Office )
�Excellent interpersonal skills
�Sense of Urgency / Accountability / Attention to detail
�English fluency is essential and German, French, Italian, Spanish and
Other languages would be an added advantage.

French Speaking Economy or Government Editor

Title: French Speaking Economy or Government Editor
Salary: Competitive
Location: Canada, Ontario, Ottawa
Languages: English, French
Posted: 23rd May 2012

The Role:

Bloomberg News seeks an Economy/Government Editor in our Ottawa office to join the economy and government team. Successful applicants will have an in-depth knowledge of the region. The ideal candidate will have at least three years of experience covering the beat at a major newspaper or news service.

Candidates should be accustomed to producing clear and comprehensive enterprise pieces, have a record of breaking important stories, and be able to edit spot news under real-time deadline pressure.

The successful applicant is expected to have the proven ability to make snap decisions about stories. The person in this role will edit stories from economic data lock-ups at Statistics Canada and the Bank of Canada, as well as political and regulation stories.

The ability to speak French is an asset. The editor will also be expected to serve as a mentor and coach to reporters and be comfortable working within a team environment.

Qualifications:

-Bachelors degree or equivalent experience
-Fluency in French is a plus
-Minimum of three years of experience covering the beat at major newspaper or news service

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Associate MCO Analyst - French

Title: Associate MCO Analyst - French
Salary: �25000
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 26th Apr 2012

Maintenance Contract Operations Specialist
Quality Assurance Group - FRENCH

GENERAL SUMMARY

Maintenance Contracts Operations (MCO) is a dynamic and strategic process area of Global Business Services (GBS) and consists of 3 main functions;
� MCO creates Maintenance Contracts Quotes to support the Renewals Sales Teams and provides Estimates to our Field Sales Teams to support the Tech Refresh program.
� MCO is responsible for renewals bookings, Sox compliancy and Contracts Data Integrity.
� MCO also supports Acquisition Management, New Product Launches, Reporting and System improvements

A Maintenance Contracts Operations Specialist is responsible for processing maintenance contracts for assigned regional accounts through EMC's contract processing systems. Provides world class customer service to Sales, Business Operations, Finance and Revenue Operations. Provides accurate contract information, and books revenue that meets corporate goals and is compliant with Sarbanes Oxley regulations.
A Maintenance Contracts Operations Specialist working in the Quality Assurance Group, is responsible for ensuring that the sampling and auditing of the work produced by MCO Quoting, Estimates and Bookings carried out to the highest standard. In addition this role is reposible for investigation into breakdowns in the process as well as investigating Customer complaints. This role also supports the Leaning of processes through the identification and elimination of non value add activities within the process.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Carry out the day to day sampling and testing of MCO outputs (Quotes, Estimates & Bookings).
� Act as point of contact for Customer complaints and maintain complaints log.
� Assist Business Analysts group in preparing new processes and training documentation so as to ensure that a high level of quality control is incorporated into same.
� Assist project management teams through completion including project tracking, monitoring, reporting, user acceptance testing and administration.
� Evaluates business process implications of system requirements and make appropriate redesign recommendations. Provide strategic technical insight with respect to each functional area and share expertise on concerns with integrating with other current systems.
� Possesses superior communication skills, along with the ability to work independently, as well as part of a dynamic and integrated team.
� Performs other duties as required.

SKILLS

� Exceptional Customer Service skills.
� Organizational skills (Time management).
� Sense of urgency.
� Ability to prioritize projects and deliverables.
� Communication skills.
� Problem solving skills.
� Flexible Attitude.
� Technical ability.
� High Level of Computer Literacy (including ERP exposure and intermediate MS Office).
� Second European language - an advantage but not essential.

Education Required: Bachelors or equiv
Experience Required: 3-6 Years

Technical Support Representative - Flemish speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Flemish speaking - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

As a Flemish speaking Technical Support Representative you will be a supporting customers in both Flemish and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Flemish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Bilingual Speaking Equity Data Analyst

Title: Bilingual Speaking Equity Data Analyst
Salary: Competitive
Location: Africa, Cape Town
Languages: French, Portuguese
Posted: 23rd May 2012

The Role:

Bloomberg is seeking a highly motivated and driven Equity Data Analyst to join the Company Research team, based in Cape Town. This team is responsible for researching and analyzing financial data for the Bloomberg Fundamentals and Earnings Estimates products.

The Fundamentals product offers customers As Reported and Normalized financials, key analytical ratios, industry specific data points, as well as Business Line and Geographic Segmentation data.

The Earnings Estimates product is comprised of company performance forecasts of popular metrics such as Revenue, EPS and Net Income, contributed by hundreds of brokers and research houses.

The data analyst will be expected to ensure the consistency, quality and product delivery of a portfolio of companies in designated EMEA markets across the various products. Additionally, they must deliver excellent customer service to Bloomberg customers and across internal departments.

The analyst will also work closely with Bloomberg Research, Sales, R&D, and the Business internally to contribute to the future development and strategic direction of the product.

For this entry level position we are looking for dedicated, self starting candidates with a passion for the financial markets that with extensive training and development will help drive our product forward.

Qualifications and Skills Required:

- Experience of finance/accounting required
- Bachelor degree or equivalent work experience is required.
- CFA is an advantage
- Established network of equity professionals an advantage
- Excellent written, communication, presentation, and networking skills with a desire to build additional relationships
- Ability to multi-task and work independently as well as collaboratively within a team environment
- Effective research and analysis skills, with attention to detail
- Accounting knowledge and understanding of International Financial Reporting Standards (IFRS) is essential
- Fluency in English required. Fluency in French, Portuguese or other European language preferable.
- Knowledge of the African equity markets beneficial

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

French Speaking Fixed Income Data Researcher

Title: French Speaking Fixed Income Data Researcher
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: English, French
Posted: 23rd May 2012

The Role

We are seeking highly motivated, detail oriented people to join the Global Data
European Fixed Income team. This group provides real time market data which is used by our clients to make informed investment decisions. Your main responsibilities will be to update, maintain and process bond data for the EMEA. You will develop relationships with some of the world's largest companies, Lead Managers and Trustees to ensure the accuracy and timely collation of this information.

Responsibilities:

- Updating and processing data onto the Bloomberg database in a timely manner
for Bonds
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within assigned market

Qualifications

- Fluency in French plus one other european language
- Keen interest in financial markets
- Bachelors degree or equivalent work experience
- Excellent communication and customer service skills
- Speed and accuracy when processing data
- Experience of processing data is desirable
- Ability to interact with clients within the financial industries.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Senior Investigator Global Asset Protection (languages essential)

Title: Senior Investigator Global Asset Protection (languages essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, German
Posted: 2nd May 2012

Responsibilities:

- Conduct investigations and analysis of fraud, abuse and other criminal activity on eBay, PayPal, its subsidiaries and related customers
- Build and maintain effective relationships with internal and external business partners to convey GAP's function strategyand value, gain synergies and maximize results from escalations related to proactive investigations
- Be recognized as key internal business partners and subject matter expert on financial crime investigations, and other matters potentially compromising our users and platforms
- Collect and disseminate written and verbal intelligence on current and future threats to the assets of the company and our customers
- Produce high quality detailed document production to internal and external parties while managing sensitive or confidential information
- Develop global investigations team membersby sharing investigative best practices, tools resources, processes, procedures and knowledge
- Liaise, engage and follow up with law enforcement authorities to refer new investigations and drive progress with ongoing cases
- Coordinate long term solutions and systematic process changes preventing future financial losses, abuse and other malicious activity
- Represent eBay Inc. by building valuable relationships through various outreach activities and events with government, industry, academia, and other relevant entities
- Conduct comprehensive interviews of suspected bad actors, witnesses and others, at times in stressful environments. Provide actionable and valued insight, coaching and feedback to team members on preparing and conducting quality, lawful and successful interviews of suspects
- Provide court testimony in judicial proceedings as Custodian of Records for eBay Inc. (travel required at times)

Requirements:

- Five (5) or more years of investigations experience related to fraud, risk management, financial services or high tech crime
- Strong working knowledge of both eBay and PayPal, with experience in both buying and selling and a strong belief in making the Internet a safe, viable means of commerce
- Ability to effectively communicate to groups at all levels. More specifically, the candidate should be able to explain the eBay/PayPal platform in laymen's terms as well as handle more complex inquiries by high technology crime investigators
- Strong knowledge and understanding of criminal investigative processes and tools.
- Effective and proven negotiation skillsand have the ability to influence decisions
- Possess a high level of integrity and be able to manage sensitive or confidential information
- Capacity to make sound logical decisions consistent with strategic vision of function, sometimes under ambiguous circumstances
- Self-driven, motivated to excel, ability to work with minimal supervision, and maintain productivity in a fast-pace and at times high pressure environment.
- In the absence of function leadership be able to step in and provide guidance to the team
- Positive inter-team communication and interaction and bring a high level of enthusiasm to the projects or investigations assigned
- Ability to quickly adapt to changing needs of the business and communicate applicable strategy both internally and externally
- Must be detail oriented, able to handle multiple tasks, be able to quickly adapt to changing needs of the business and meet deadlines
- Utilize logical analysis by identifying effective solutions in order to solve a variety of problems
- Current PayPal admin access or ability to pass PayPal background check
- Experience with I2 Analyst's Notebook or other link analysis tools preferred
Law enforcement experience preferred
- Fluency in written and verbal English is essential, plus one of the following languages, French, German, Dutch, Italian or Spanish (European location)
- Willingness to be available 24x7; including overtime, weekend work and potential travel (often on short notice)
- Bachelors Degree or Work Experience Equivalent
- Certified Fraud Examiner (CFE), Association of Certified Anti-Money Laundering Specialists (ACAMS), Wicklander Zulawski or Reid & Associates (Interview & Interrogation training), a plus

French Speaking Customer Support Specialist

Title: French Speaking Customer Support Specialist
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, French
Posted: 11th May 2012

Job Description

Roles & Responsibilities

Provide world class customer service and offer solutions to our guests during and after their travels
Communicate effectively with our customers and suppliers via our primary communication channels
Inbound / Outbound
Email
Share a positive attitude with fellow colleagues, up and down the organizational chart
Have the ability to work within a shift based working schedule
Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
Be a quick learner with attention to detail

Required Skills

Must be fluent in both French and English
Have a willingness to learn about the travel industry
While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
Must be able to type approximately 35 words per minute (French and English)
Internet savvy
Fresh graduates are welcome
Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts
EU Pass Holders or HU Nationals can Apply.

Required Experience

Minimum one year of experience in the hotel/travel agency/online business

Global Customer Support Representative with Spanish and another European Language

Title: Global Customer Support Representative with Spanish and another European Language
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

The Role:

The Global Customer Support Department provides 24/7 support to our clients. The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties:
-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company software.

Qualifications:
-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-It is essential that you are fluent in English and Spanish plus one other European language
-Experience in a call center environment a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Account Management Specialist (French)

Title: Account Management Specialist (French)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 2nd May 2012

Overview:

The Personal Account Manager position is a fundamental component of the eBay French Account Management team, serving as a primary contact for a portfolio of large and strategically important PowerSellers in France.

You will work in a business development environment in both a proactive and reactive capacity, supporting the French market. You will support your accounts in all of their day-to-day queries as well as proactively calling your accounts for the purpose of developing their business further. You will help identify key selling barriers as well as offer recommendations on best practice. You will educate sellers on site policies as well as all site aspects that affect their business. You will provide seller feedback on emerging issues, including identification of trends and actionable barriers to seller growth to your Supervisor and the Business Unit. You will promote and encourage feature and tool adoption best suited for high volume sellers on eBay.

Responsibilities:

- The Personal Account Manager has responsibility to provide a single point of contact for all operational related issues associated with the assigned portfolio of PowerSellers, ensuring that issues are resolved promptly
- Analyze and understand the client and their business, including future business direction
- Perform proactive management and interaction with all accounts within the assigned portfolio
- Develop strategies to deliver on revenue and other KPIs
- Outbound calling to customers on general needs assessment and feature/policy education
- Position has responsibility for the contractual health and well-being of portfolio, including retention of the account base
- Document all communication with accounts accurately and in a timely manner via system tools
- Provide key insight to management team by summarizing merchant segment impacts from product enhancements and system problems
- Prepare and delivers quarterly performance summaries on assigned clients to both internal (eBay) and client executive management team
- Develop business plans and KPI performance scorecards

Requirements:

- 2-3 years related professional account management experience in the Home & Garden or Car Parts & Accessories verticals, in the Retail or Online sectors
- Direct experience in up-selling, cross-selling and consulting services
- Previous experience in analysing data, trends and client information to identify product or service cross-sale opportunities, prepare reporting or make product or service recommendations
- Direct experience in meeting or exceeding a financial target via cross-selling of products or services to an existing client base
- Capacity to develop a clear understanding of strategic vision and translate into solutions and results
- Excellent organizational, communication, influencing & problem-solution skills
- Excellent numerical skills
- Quality and detailed oriented with the ability to understand the level of detail appropriate for the situation
- Must be able to work independently and travel as needed to client sites
- Well-developed sense of urgency and follow through
- Ability to develop and implement creative solutions and influence others in their adoption
- Demonstrated excellence in customer service and account management
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Fluent French and English (spoken & written)

Client Services Officer - French and Arabic

Title: Client Services Officer - French and Arabic
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: Arabic, English, French
Posted: 23rd May 2012

Client Services Officer - French and Arabic
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Administration of policies from enrolment to renewal
Implementation of new business
To update the client database
To respond to client and broker queries and requests
To prioritise your workload in line with team targets
To ensure accuracy in all written correspondence to clients and brokers.
To provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays
To build positive and professional working relationships both internally and with brokers and clients
To participate in the training of newer team members.
To participate in the improvement of workflows and procedures
Work on ad hoc projects as and when required

Experience Required

Previous experience in a customer focused role , in a an administrative capacity
Experience working in pressurized environment with tight deadlines
Strong Knowledge of Microsoft Office ( Excel, Word)
Fluency in English, French and Arabic is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Inside Partner Manager with French

Title: Inside Partner Manager with French
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 11th May 2012

VMware (NYSE:VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware�s approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 300,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.
The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network. The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware�s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Job Summary
For our Inside Sales Operation in Cork, Ireland, we are looking for Inside Partner Business Managers (iPBM).
iPBM�s are responsible for driving and developing the VMware business carried by their Partner set.
Working closely with a set of Resellers, Distributors or OEM Partners the iPBM will proactively engage the right contacts in the organization and agree on 6/12 months business plans.
The objective of the iPBM� role is to increase Partners� sell-through of VMware products.
As VMware account Manager they will build a strong relationship with the account and proactively focus on sales engagement.

This relationship will primarily be based on sales enablement and increasing direct sales for the Partner. Specific ways to accomplish this include:
� Developing executive level relationships within their Partner�s organization to increase VMware wallet share with these accounts,
� Working with key decision makers within their Partners� organization to ensure marketing, technical and sales readiness,
� Training Partners on VMware products and programs and assist them in choosing and participating in those that are a good fit for their business model,
� Working with the Partner to drive effective outbound campaigns to reach-out to existing customers and/or prospects,
� Maintaining account profile and tracking all sales activity via VMware�s internal tools to measure effectiveness of sales engagement.
� Provide feedback on market conditions using data gathered from channel accounts.

Requirements
� A persistent, self-starter with a track record of successful, credible follow-up and cold-calling in to multiple executive levels within an organization,
� Minimum 1-2 years successful experience in Sales Channel Management, preferably in IT or similar industry.
� A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success.
� Experience and success working within a revenue quota and commission structure
� Positive and energetic phone skills, excellent listening skills, strong writing skills
� Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
� The highest level of integrity
� Proficient with standard corporate productivity tools (email, voicemail, MS Office)
� A basic understanding of computing technology and comfortable discussing technology with customers
� Sales training and Salesforce.com experience a plus
� College degree or equivalent work experience
� Fluent French is required for this role

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

Bilingual Fixed Income Electronic Trading (FIET) Sellside Representative

Title: Bilingual Fixed Income Electronic Trading (FIET) Sellside Representative
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

The Role:

Bloomberg's Global Execution Business is expanding and we therefore have an exciting opportunity for a Sellside Representative within the Fixed Income Electronic Trading (FIET), Sellside Liquidity Sales Team. We are looking to recruit a motivated individual with proven experience working with the sellside.

Responsibilities:

The candidate will manage existing relationships with the dealers who already provide liquidity to the platform, as well as helping to manage the day to day production issues. The candidate will also seek to expand the pool of liquidity in line with our strategic goals and dynamic market changes.

The successful individual will be a self starter, who will be able to multi-task and work under tight deadlines. This candidate will also be a strong relationship builder, with key sell side contacts and be viewed by them as a partner within Bloomberg.

Requirements:

-Proven experience and / or knowledge of Fixed Income / Derivatives E-Commerce.
-Proven sales and account management skills.
-Strong attention to accuracy as well as the ability to work under pressure.
-Ability to prioritize tasks effectively.
-Excellent communication & customer service skills.
-Candidates must be prepared to travel.
-Bachelor's degree or equivalent work experience.
-Second Language fluency is preferred.

Experience of working within the Derivatives space is required. (Understanding of the changes to the regulatory environment (SEF/MiFID II) and clearing workflows is desired).

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

AIM Enterprise Portfolio and Risk Sales Representative - with Languages

Title: AIM Enterprise Portfolio and Risk Sales Representative - with Languages
Salary: Negotiable
Location: United Kingdom, London
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

Bloomberg AIM is a full front to back buy-side enterprise platform delivering front-end
Portfolio performance and risk, portfolio inventory, trading/execution and allocation complimented by an extensive middle & back office operations solutions.

Bloomberg is looking for experienced Sales Representative for our rapidly growing AIM Enterprise Portfolio & Risk analytics offering in EMEA. Successful candidates should have a good knowledge of portfolio performance and risk analytics, understanding the methodologies used to arrive at analytics. A good multi asset knowledge would be advantageous.

In this role you will be tasked with selling our rapidly expanding AIM Enterprise Portfolio and Risk solution within the UK and Europe. The successful candidate will be required to engage with many different Bloomberg departments to seek out leads, have a tenacious approach with excellent follow up skills. In conjunction the candidate should be able to demonstrate the ability to juggle multiple prospects, ensuring each prospect is given sufficient attention to make an informed decision within the sales cycle.

Where possible we also look for our Sales Representative to be proactive and help drive the business by identifying new area of development that could yield significant sales success. Bloomberg is looking for candidates that are highly motivated, ready for a challenge and that can thrive within Bloomberg's high energy environment.

Requirements:
- Strong understanding of portfolio performance, attribution and risk analytics (ex-post and ex-ante)
- Proven track record in selling Enterprise level portfolio software
- High energy individual
- Good Technical Aptitude
- Ability to prospect internally and externally
- Excellent communication and presentation skills
- Understand at high level the principles of a Front to Back Enterprise Solution and how each component/offering interacts
- Ability to manage your time effectively, multi-task and work well under pressure in a team environment
- International Travel Required
- Language skills are desirable

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Supervisor - Risk Operations (French or Italian)

Title: Supervisor - Risk Operations (French or Italian)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Responsibilities

Customer Experience Management:

- Working in a fast paced, multi-cultural environment as an integral part of the Operations team
- Providing clear leadership to ensure that your team deliver on high Customer Satisfaction targets
- Ensure customer experience is at forefront of all department actions & work to actively enhance customer experience through implementation of programs, systems or processes that provide positive impact to eBay community
- Contribute to the organisation, execution and ongoing monitoring of the key department metrics

Operations Planning & Management:

- Anticipate future demands & develop plans accordingly
-Contribute to the implementation of workflow process improvements
- Ensure team members have the information they need to perform their roles and understand their part in bringing the strategy to life
- Engage the skills of supporting teams to deliver on quarterly goals in a strategic manner
- Guide team through change management as required and ensure everyone is adequately prepared for upcoming workflow, systems and/or procedural changes

People & Performance Management:

- Responsible for reaching goals/objectives with his or her team and actively driving personal development & skills acquisition by identifying areas for development and creating appropriate personal development plan in conjunction with manager
- Leading, coaching, managing and development of people
- Participate in the interview and selection process for new hires within areas of responsibility and centre wide as needed
- Uphold HR policy. Notify senior management and Human Resources of issues that area of concern

Networking & Organisation Relationship Building:

- Establish relationships with other leaders throughout the organization to ensure excellent information flow and feedback on impacts of process, policy and product changes
- Work within teams, peers, international and European in order to facilitate, enhance and improve eBay Culture and the business environment; ensure best practice sharing and information exchange takes place on all levels
- Participate in special projects as needed and perform other duties as assigned

Requirements

- Ensure team meets or exceeds all department metrics monthly and quarterly
- Maintain acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism
- Maintain excellent level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of eBay, and communicating with all levels both within the existing team & anyone outside the direct reporting structure
- Bachelors' degree in Business Studies or related discipline an advantage
- Experience in working in an international customer contact centre environment is essential.
- Minimum of 1 year's people management in a contact centre is essential
- Fluency in written and verbal French or Italian plus English is essential
- Excellent analytical and process flow optimization skills
- Strong organizational, communication, influencing and problem-solution skills
- Excellent IT skills: Microsoft Office is a pre-requisite and a good knowledge of Call-Centre or E-Mail Customer Support Software is desirable
- A positive attitude, the ability to work well with others and to meet and overcome challenges
- The ability to handle multiple tasks and be detail oriented
- Ability to develop and maintain professional working relationships with co-workers and peers.
- Ability to direct and motivate others
- Ability to maintain highly confidential information
- A passion for customer service and a quality focus
- Available to work weekend /shift work and some international travel

Analyst/ Reporter (Credit & Rates) - with Languages

Title: Analyst/ Reporter (Credit & Rates) - with Languages
Salary: Negotiable
Location: Germany, Hessen
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

Bloomberg News is seeking Analysts/Reporters for our First Word Rates/Credit product, based in our Frankfurt office. The individual in this role will be responsible for providing concise, on-the-spot stories on:

RATES: developments in sovereign fixed-income markets, capturing the elements of both "what's happening" and "what it means," particularly in the context of macroeconomic and political developments, monetary and fiscal policy, debt offerings, fund flows, repo and money markets, relative value and curve analysis; strategist/analyst calls and buy/hold/sell, overweight/underweight recommendations.

CREDIT: developments in the corporate investment-grade (including covered bonds/pfandbriefe) and high-yield markets, capturing the elements of both "what's happening" and "what it means,", including new issue announcements, guidance, pricing and launches; secondary market trading; relative value and curve analysis.

Individuals responding to this ad should have experience covering fixed-income markets in a real-time news environment or equivalent industry experience (strategist, trader, analyst). Knowledge of Bloomberg's fixed-income functions is a plus; understanding of economic reports and indicators and the basics of central-bank operations necessary; at least one European language is a plus, though not a requirement. All candidates must have the ability and industry-specific knowledge to immediately discern actionable information from breaking news and have strong writing skills as well as make new contacts and turn them into sources.

Qualifications:

-Bachelor's degree or equivalent experience.
-Experience in fixed-income reporting and writing experience and/or experience in a comparable industry role strategist/analyst/trader).
-Strong work ethic & team player.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Service Representative - Community Watch (fluent French & English essential)

Title: Customer Service Representative - Community Watch (fluent French & English essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Overview:

As part of the Community Watch Team you'll be responsible for supporting the needs of our members and ensuring we provide a clean and safe site on which to trade. Knowledge of the eBay either through your own activity on the site or through your current role is an advantage and will assist in career progression. Your daily tasks will draw upon your technical and analytical ability as you review reports and address member concerns. Your proactive nature will be key to ensure your success. As a direct contact for our members you will represent eBay to a high standard of professionalism to the eBay community. We are contacted by our members through various channels including email, forums and item reports.

Responsibilities:

- Supports the daily needs of our members on a wide variety of queries, ensuring their resolution and satisfaction
- Works with members in overcoming challenges they may face in listing their items for sale and addressing their concerns on why their item was removing. Also provides education to members on policies
- Has a through understanding of customer priorities, and identify key improvement areas
- Provides feedback on emerging issues on the site
- Ensures that we are providing the safest and cleanest site possible for the community

Requirements:

- Previous customer service experience is required, either in person or in a call centre
- General understanding of eBay. Applicants who use eBay to buy or sell are ideal
- Ability to work in different department specific communication channels (eg. email, mail, fax, phone)
- Phone experience
- Available to work late and weekend shifts
- Good Computer Knowledge - experience with all Microsoft Office programs and Internet
- Good typing skills
- Must be fluent in French, English & at least one other European Language among Italian, Spanish, Polish, Dutch
- Leaving certificate or the equivalent
- College or university experience is advantageous

Customer Service Representative - Community Watch (fluent French & English essential)

Title: Customer Service Representative - Community Watch (fluent French & English essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Overview:

As part of the Community Watch Team you�ll be responsible for supporting the needs of our members and ensuring we provide a clean and safe site on which to trade. Knowledge of the eBay either through your own activity on the site or through your current role is an advantage and will assist in career progression. Your daily tasks will draw upon your technical and analytical ability as you review reports and address member concerns. Your proactive nature will be key to ensure your success. As a direct contact for our members you will represent eBay to a high standard of professionalism to the eBay community. We are contacted by our members through various channels including email, forums and item reports.

Responsibilities:

- Supports the daily needs of our members on a wide variety of queries, ensuring their resolution and satisfaction
- Works with members in overcoming challenges they may face in listing their items for sale and addressing their concerns on why their item was removing. Also provides education to members on policies
- Has a thorough understanding of customer priorities, and identify key improvement areas
- Provides feedback on emerging issues on the site
- Ensures that we are providing the safest and cleanest site possible for the community

Requirements:

- Previous customer service experience is required, either in person or in a call centre
- General understanding of eBay. Applicants who use eBay to buy or sell are ideal
- Ability to work in different department specific communication channels (e.g. email, mail, fax, phone)
- Phone experience
- Available to work late and weekend shifts
- Good Computer Knowledge - experience with all Microsoft Office programs and Internet
- Good typing skills
- Must be fluent in French, English & at least one other European Language among Italian, Spanish, Polish, Dutch
- Leaving certificate or the equivalent
- College or university experience is advantageous

Global Data Summer Internship - with Languages

Title: Global Data Summer Internship - with Languages
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London, EC2A 1PQ
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

The Role

We are seeking highly motivated individuals to join the Global Data summer internship programme 2012. The Global Data department provides real time market data which is used by our clients to make informed investment decisions.

As a summer intern your main responsibilities will be to update, maintain and process data for a designated market area. We are looking to recruit into a range of projects or data teams including Equities, Fixed Income, Credit Research and other financial securities.

For this internship we are looking for dedicated, self starting candidates with a passion for the financial markets that with extensive training and development will help drive our product forward.

Responsibilities

- Sourcing and qualifying relevant data
- Updating and processing data onto the Bloomberg database in a timely manner
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within an assigned market

Qualifications:

- Fluency in a second European language is essential
- Passion for working in the financial markets
- Previous Internship / work experience is beneficial
- A self-starter; proven ability to take ownership & initiative of projects
- Excellent communication and customer service skills
- Experience of processing data or using Excel is beneficial

Internship commences 25th June 2011 for 10 weeks.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Supervisor - Customer Support (French)

Title: Supervisor - Customer Support (French)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 2nd May 2012

Overview:

The role is responsible for leading a team of Customer Support Representatives who respond to customer inquiries via telephone, email, and chat and a team of Escalations agents that provide second level support to overflow partners. The role aims to exceed in end-to-end world class customer experience and contributes to provide a site that is a fun and safe place to trade.

This role would suit someone with proven people and business management skills looking for an opportunity to gain further experience in this exciting area within the fast-paced internet industry.

Responsibilities:

Customer Experience Management:

- Working in a fast paced, multi-cultural environment as an integral part of the Operations team
- Providing clear leadership to ensure that your team deliver on high Customer Satisfaction targets
- Ensure customer experience is at forefront of all department actions & work to actively enhance customer experience through implementation of programs, systems or processes that provide positive impact to eBay community
- Contribute to the organisation, execution and ongoing monitoring of the key department metrics

Operations Planning & Management:

- Anticipate future demands & develop plans accordingly
- Contribute to the implementation of workflow process improvements
- Ensure team members have the information they need to perform their roles and understand their part in bringing the strategy to life.
- Engage the skills of supporting teams to deliver on quarterly goals in a strategic manner
- Guide team through change management as required and ensure everyone is adequately prepared for upcoming workflow, systems and/or procedural changes

People & Performance Management:

- Responsible for reaching goals/objectives with his or her team and actively driving personal development & skills acquisition by identifying areas for development and creating appropriate personal development plan in conjunction with manager
- Leading, coaching, managing and development of people
- Participate in the interview and selection process for new hires within areas of responsibility and centre wide as needed
- Administer disciplinary actions according to HR policy. Notify senior management and Human - Resources of issues that area of concern

Networking & Organisation Relationship Building:

- Establish relationships with other leaders throughout the organization to ensure excellent information flow and feedback on impacts of process, policy and product changes
- Work within teams, peers, global and European in order to facilitate, enhance and improve eBay
Culture and the business environment; ensure best practice sharing and information exchange takes place on all levels
- Participate in special projects as needed and perform other duties as assigned
- Ensure team meets or exceeds all department metrics monthly and quarterly
- Maintain acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism
- Maintain excellent level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of eBay, and communicating with all levels both within the existing team & anyone outside the direct reporting structure

Requirements:

- Bachelors' degree in Business Studies or related discipline an advantage
- Experience in working in an international customer contact centre environment is essential
- Minimum of 1 year people management in a contact centre is essential
- Fluency in written and verbal English and French is essential, fluency in another EU language would be an advantage
- Excellent analytical and process flow optimization skills
- Strong organizational, communication, influencing and problem-solution skills
- Excellent IT skills: Microsoft Office is a pre-requisite and a good knowledge of Call-Centre or E-Mail Customer Support Software is desirable
- A positive attitude, the ability to work well with others and to meet and overcome challenges
- The ability to handle multiple tasks and be detail oriented
- Ability to develop and maintain professional working relationships with co-workers and peers
- Ability to direct and motivate others
- Ability to maintain highly confidential information
- Ability to work in a fast-paced, constantly changing internet environment
- A passion for customer service and a quality focus
- Available to work weekend /shift work and some international travel

AIM PORT Enterprise Account Manager - with Languages

Title: AIM PORT Enterprise Account Manager - with Languages
Salary: Negotiable
Location: United Kingdom, London
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

The Role:

Bloomberg AIM is a full front to back buy-side enterprise platform delivering front-end Portfolio performance and risk, portfolio inventory, trading/execution and allocation complimented by an extensive middle & back office operations solutions.

Bloomberg is looking for experienced Account Manager for our rapidly growing AIM Enterprise Portfolio & Risk analytics offering in EMEA. Successful candidates should have a good knowledge of portfolio performance and risk analytics, understanding the methodologies used to arrive at analytics. A good understanding of equity, Equity derivatives, Fixed Income and fixed income derivatives would be advantageous.

In this role, you will be implementing new AIM Enterprise Portfolio and Risk clients and managing existing client accounts. You will have daily interaction with clients, ensuring all client needs are documented and managed. This role interacts with multiple internal business areas in order to ensure a seamless level of outstanding customer service, so strong communication skills are essential for this client facing role.

Where possible we also look for our account manager to be proactive and help drive the business by identifying new opportunities and sales. Bloomberg is looking for candidates that are highly motivated, ready for a challenge and that can thrive within Bloomberg's high energy environment.

Requirements:

* Strong understanding of portfolio performance, attribution and risk analytics (ex-post and ex-ante)
* Proven experience in client relationships
* Track record of implementing/on-boarding new clients
* Analytical thinker
* Good Technical Aptitude
* Ability to identify new prospects and build and maintain solid client relationships
* Excellent communication and presentation skills
* Understand at high level the principles of a Front to Back Enterprise Solution and how each component/offering interacts
* Ability to manage your time effectively, multi-task and work well under pressure in a team environment
* International Travel Required
* Language skills are desirable

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Service Administrator with Languages

Title: Customer Service Administrator with Languages
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
Customer Service Administrator with languages

Key responsibilities:
- Action queries from internal and external customers regarding supplier invoices and payment status including:
- Analyzing and researching invoices in SAP system
- Logging cause and resultant actions
- Monitor open queries for resolution
- Provide education and support to suppliers regarding invoice submission, non-compliance to reduce rejected and blocked invoices.
- Effectively work with centralized Payment Services to facilitate processing of non-order invoices, expedited payment requests, and payment exceptions.
- Assist in analyzing trends for rejections and non-compliance in order to further educate suppliers, stakeholders.
- Identify areas for improvement to processes and procedures

Requirements:
- Fluent English and other European language
- University or Technical University Graduate (Technical, Semi-Technical, Business & Administration, Economy, Finance, Logistics and similar diplomas)
- Experience in customer service, administration, finance, purchasing or logistic
- Practice knowledge of MS Excel
- Good communication & interpersonal skills
- Stress resistance, discipline, dedication
- Finance and Accounting process understanding & knowledge as an asset

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international controlling projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Merchandising Team Leader- North

Title: Merchandising Team Leader- North
Salary: Excellent
Location: United Kingdom, London
Languages: English, Cantonese, Dutch, Finnish, French, German, Italian, Japanese, Mandarin, Spanish, Czech
Posted: 11th May 2012

Role purpose
You will actively participate in generating the maximum sales through the achievement of managing teams that merchandise outlets to standard and by making new and existing customers aware of the pre paid, post pay mobile & Lebara Money services. The sales department is split into 4 divisions �Ethnic Retail� a specialist direct sales, promotional and merchandising team, �National Retail, National Distribution and Wholesaler. The departments are responsible for sales and distribution of Lebara SIM cards and Airtime top up by voucher, on-line or e-top up mechanisms

Key relationships & Direct reports

Internal: Country Manager, Finance, Logistics, Marketing External: Customers, Sales Partners, Competitors, Authorities, Distributors, Agencies, Suppliers Retailers, Distributors

Key accountabilities & Key metrics

You will be responsible for: � Day to day management of your merchandising team � making sure they are living the 4 key Lebara values. � Delivering day to day team performance against set KPI�s � Auditing & coaching your team to achieve set team KPI�s � Merchandising outlets to standard & achieving your own audit / coaching KPI�s � Maintaining relationships with vendors to ensure the company�s POS items are always visible, in the right location and in good condition, as instructed by Lebara Managers � Forecasting Point of sale material & carrying material to fully merchandise stores. � Providing sales leads to sales operations for follow up � Using technology & templates provided to record shop visits � Identifying and qualifying points of sale areas for the company�s products in the ethnic market. � Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing. � Promoting the company�s proposition to proprietors of potential vendor locations and negotiate the Merchandising agreement, as instructed. � Working with the sales support team to direct sales & marketing support to vendors. Dealing with sales, as and when required.

Skills and experience

Qualification �A good education with relevant qualifications. �A valid UK driving license Skills: �Customer Focus. �Drive, Enthusiasm & honesty �Excellent communication and interpersonal skills. �The ability to grasp new concepts quickly and generate fresh and innovative ideas. �The ability to multi-task. �Entrepreneurial flair with good risk assessment skills. �An aptitude for teamwork. �The ability to work in an environment that is often pressurised.

Behaviours and personal characteristics

�Hard working �Team player �Customer satisfaction oriented �Tolerant towards team �Responsible �Ethical

Bilingual Vault Application Specialist

Title: Bilingual Vault Application Specialist
Salary: Negotiable
Location: United States of America, New York, 10021
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

The Role

Bloomberg Vault is seeking an A+ Application Specialist (Sales Engineer)! Candidates will have in-depth experience with enterprise hosted services and work closely with both our sales and product teams. You will be joining a successful and rapidly growing Bloomberg start-up team focused on expanding our cloud-based archiving, compliance, and eDiscovery solutions.

We are looking for candidates with a passion for technology and a demonstrated high level of independence and responsibility that the role will require.

As an Application Specialist for Bloomberg Vault, you will be integral to both our sales cycle, product development and successful on-boarding of new customers.

Successful candidates will have experience with either on-site or SaaS enterprise software sales cycles and deployment. You will interact with all levels of the organization at external clients from CTOs to Chief Compliance Officers and IT administrators. The successful candidate will be a motivated self-starter, comfortable in a demanding, client-driven environment.

Responsibilities:

-Understand customer goals and challenges and establish Bloomberg Vault as the best solution available.
-Present Bloomberg Vault technology infrastructure, including demonstrating a deep familiarity with software, hardware, networking and security stacks.
-Work on-site and remotely to successfully and rapidly on-board new customers.
-Respond effectively to RFPs.
-Domestic and infrequent international travel.

Required Skills/Experience:

-Proven track record of delivering outstanding results in a sales engineer or technical software sales role for on-site or SaaS enterprise software.
-Exemplary verbal, written, presentation and interpersonal communication skills.
-Proven time management skills in a dynamic sales environment.
-Knowledge and experience with modern enterprise software IT systems and services, in particular communications (Exchange, Lotus Notes, etc.) and directory services (LDAP, AD, etc.).
-Bachelor's degree or higher in science or engineering.
-Fluent spoken and written English.

Desired Skills/Experience:

-Basic programming/scripting knowledge and experience (Java, C++, shell scripting, Perl, Python) highly desirable.
-Fluency in one or more major European languages.

Global Services Associate Program (GSAP)

Title: Global Services Associate Program (GSAP)
Salary: competitive
Location: Ireland
Languages: French, German, Russian
Posted: 26th Apr 2012

The Global Services Associate Program (GSAP) hires candidates locally and trains them centrally. Our Associates are developed through a structured 24 month Graduate Program that combines intensive training and on-the-job mentored experience. This intensive role based-training includes an introduction to the storage industry, best practices and methodologies and the EMC way of doing business. For technical associates, training includes hands-on work with EMC products and platforms, operating systems and storage infrastructure tools. Associates will also receive the foundation necessary to achieve technical certifications (EMC and Non-EMC).
THE ROLE
 Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers.
 Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers.
 Applies technical support expertise to resolve customer issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, remote maintenance calls, internal and field EMC employees, Chat and Web support calls.
 Works closely with peers and internal SMEs to increase knowledge and resolve customer issues.
 Identifies and provides resolutions to technical problems. Uses trouble-shooting tools, content and analytical practices to help determine best way to resolve identified and unidentified problems.

THE PRINCIPAL DUTIES AND RESPONSIBILITIES
 Interfaces directly with customers.
 May need to engage or escalate to more senior resources to resolve more complex issues.
 After training/learning period, manages own schedule of cases, which includes determining priority levels and sometimes will include negotiating and setting expectations with customers.
 As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required.
 Applies technical knowledge to analyze and use highly technical troubleshooting tools, content and analytical practices; uses operational and diagnostic procedures to resolve issues in unique and sometimes complex customer environments.
 As appropriate, determines which tool(s) to use to resolve issues including running tests.
 Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment.
 Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
 Responsible for sharing acquired knowledge concerning problem resolution with others to be used in future problem resolution.
 Participate in eService content creation (self-service) such as Chat, and Support forums.
 Validates technical information and issues early warning and disseminates information as needed.

THE CANDIDATE
 Possess a basic, working knowledge of major operating system software such as UNIX, NT, HPUX, SUN Solaris or AIX. Some positions may also require a working knowledge of MVS.
 Computer systems � Prefer knowledge of CPU, memory, busses, I/O, device drivers, buffering, job scheduling, and virtual memory, file systems and file system structure.
 Networking �Prefer knowledge of TCP/IP, Ethernet, addressing, mapping, flow control, naming, routing/traffic.
 Demonstrate the ability to assess and respond appropriately to customer issues in a professional manner.
 Fluency in a Second European Language (French, German, Spanish, Italian and Russian) desirable but not essential.

Education required: Bachelors (Computer Science, Electronic Engineering, or BIS) - successful candidates will have graduated in the last 18 months.

Experience required: 0-2 years relevant experience

EPS Technical Account Manager with European Languages

Title: EPS Technical Account Manager with European Languages
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: French, German, Spanish
Posted: 23rd May 2012

The Role

The Technical Account Management function (TAM) under Enterprise Products and Solutions has responsibility for managing all aspects of the technical implementation and will act as the client representative for all technical related issues.

The role also involves supporting Sales in pre-sales conversations concerning technical and integration matters. In addition to acting as a single point of contact for the client the TAM will work closely with the client throughout the design and implementation phases acting as a subject matter expert (SME) ensuring that Bloombergs solutions meet with clients requirements and expectations both from a functional and operational perspective.

The TAM will also be expected to project manage the implementation ensuring that a clear plan is defined, milestones achieved and issues / progress reported effectively to interested stakeholders. The TAM should also help drive change within the Bloomberg organization to ensure that the Enterprise group operates efficiently to deliver solutions that meets client requirements and expectations.

Requirements:
-Excellent technical / market data knowledge from both a hands on and architectural perspective
-Strength in delivering and articulating technical proposals and road maps to technical and non technical clients
-Exceptional technical communication and presentation skills with the ability to communicate from engineer to CTO level
-Extensive experience and deep understanding of clients environment / systems i.e. RMDS, Wombat
-Strong project management skills with ability to coordinate complex projects with diverse stakeholders across multiple organisations
-Ability to effectively execute change pushing the boundaries whilst maintaining operational stability
-Ability to build strong collaborative relationships with clients and internal stakeholders
-Experience in engineering and configuration on Unix, Linux and Windows platforms and operating systems
-Experience in working with development teams, experience and understanding of the development life cycle
- Additional European languages benefical

French Customer Service Representative � Top Customer Care

Title: French Customer Service Representative � Top Customer Care
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 23rd May 2012

Responsibilities:

- Answer phone and email enquiries from eBay Top Traders
- Build and sustain an extremely high level of skills centred on sophisticated customer handling and superior communication
- Express a significant capacity to troubleshoot all products related to the eBay & PayPal platforms and clearly offer solutions or recommendations
- Own customer issues to the point of resolution, keeping Top Traders updated throughout.
- Ensure all information related to customer issues is logged and tracked
- Provide a quick and thorough understanding of customer priorities & identify key improvement areas. Understand our customer needs & act with the customer in mind
- Promote & encourage best practice on eBay
- Provide direction to Top Sellers on how to improve their business performance on eBay (on Shop - Features, Seller Dashboard, DSR's, Shipping, Policy, etc)
- Be an advocate and ensure satisfaction of the Top Trader group
- Provide up-selling, cross-selling and account retention services as directed or needed
- Achieve Quality, Satisfaction & Metric driven Targets as set out by Supervisor
- Utilize discretion and deliver timely judgments with the primary goal of resolving the client problem and retention of a satisfied customer
- Ensure you keep up-to-date with all relevant updates/new features by keeping up-to-date with outlook emails/team updates etc
- Establish relationships and closely coordinate with your team, supervisor, manager and various departments to completely resolve inquiries

Requirements:

- Minimum of 1 year previous customer service experience within a call centre/call handling environment is essential
- Fluency in English and Frence both spoken and written is essential (other EU languages preferable)
- A proven ability to deal with challenging customers and situations
- Must be proven performer in achieving metrics
- An excellent communicator with the ability to build and maintain strong working relationships
- Ability to work in a phone based customer focused, target-driven environment
- Proven problem-solving skills and experience in delivering practical solutions
- A high degree of flexibility, team spirit and independence
- Technical skills: familiar with working on the Internet with a working knowledge of Microsoft
- Office programs such as Outlook, Excel and Word
- Educational Qualifications: Some college experience preferred
- Available to work evening and weekend shifts
- General understanding of eBay- it is an advantage if you are a buyer or seller on eBay
- Eligibility to work in Ireland

Contracts Manager, Negotiations Team Leader with Languages

Title: Contracts Manager, Negotiations Team Leader with Languages
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: French, German, Italian, Spanish
Posted: 23rd May 2012

The Role

Bloomberg is looking for a driven, results oriented individual to take on an exciting role of a Contract Administration/Escalated Support and Negotiations Team Leader. The person in this role will be leading a small team of Representatives who are the first point of reference for all questions and negotiations on the terms of license agreements across our product lines.

Responsibilities include:

- Contracts - Drafting, Evaluation, Negotiation and Execution:
o Non Disclosure Agreements, Licensing Agreements, Master Agreements, review of customer proposed terms and conditions
o Commercial and Government Agency (all levels) Contracting
- Serve as the point of contact for customers on contractual matters. Act as contractual -middleman between company employees and customers, ensuring timely review and approval / reconciliation of variations.
- On contracts, provide acceptable modifications in line w/company policies and often negotiate directly with customer attorneys until consensus has been reached
- As needed, provide guidance on contract matters to business managers or other staff, including training to other employees in contracting practices and procedures.
- Work with Finance, Product, RISK, Legal and Compliance departments to ensure adherence to ensure new or updated product terms adherence to company procedures and policies.
- Support Product Management to ensure company products and services are offered with appropriate, competitive terms and conditions
- Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices, and recommend changes.
- Handle on-going issue and change management
- Personnel management/talent development - Working with manager, supervise and guide teammates. Ensure training of new staff is delivered on a timely, consistent basis. Responsible for all performance evaluations.

Qualifications:

-Bachelor's degree or equivalent work experience
-Proven people management skills and experience
-Experience in contract administration and negotiation is preferred
-Proven administration skills
-Self-motivated individual
-Strong organizational skills including project management
-Excellent verbal and written communication skills
-Fluency in Spanish, Italian, French or German beneficial
-Proficiency in Microsoft Office - WORD, EXCEL, PROJECT
-Ability to multi-task and work with minimal supervision
-Ability to work under pressure and meet tight deadlines
-Experience of working in a fast paced environment
-Ability to work closely within a global team

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Supervisor, Customer Contact (French)

Title: Supervisor, Customer Contact (French)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 2nd May 2012

Overview:

The role is responsible for leading a team of Account Managers dedicated to managing high standards of growth, performance, customer loyalty and satisfaction for their account base.

You will assume responsibility for all aspects of account relationships for your team including driving GMV growth, Seller Standards, NPS, positive buyer experience, policy adherence and payment of fees.

This requires the incumbent to provide coaching and guidance with regard to the quality of client interactions, daily operations and to assess resources and staff needs for the segment. In addition, the supervisor will be responsible for the implementation of strategy and plans for the segment, while adjusting processes to meet overall corporate objectives as directed by senior management.

You should have strong experience of leading account management and sales teams in either the online or retail sectors.

The Account Manager Team Lead will also manage a portfolio of their own. He/she will be the primary contact and relationship owner for a select group of highly valuable eBay top sellers. This individual will support 5-10 priority top sellers/merchants and will be single point of contact for all operational aspects of the member�s business on eBay. This individual is responsible for developing and enhancing customer loyalty, identifying growth and sales opportunities, consulting with the member to meet business and profitability objectives and to serve as the single point of contact for a portfolio of business, representing all aspects of seller�s eBay business.

Responsibilities:

- Supervising a team of 10 Account Managers
- Motivating and rewarding employees for performance
- Up-levelling Account Manager skills and knowledge through continual coaching and development
- Conducting regular 1:1s to set and reinforce expectations
- Reviewing KPIs to evaluate performance, analyze trends and provide constructive feedback
- Ensuring team is prepared for successful execution of seller releases including customer impact analysis and strategy to optimize changes
- Responsible for managing the performance of accounts in own portfolio, and meet standards and expectations for Gross Merchandise Volume (GMV) growth, Detailed Seller Rating (DSR) performance and Trust & Safety policy adherence, which includes managing Bad Buyer Experience (BEE) rates
- Identify and execute against revenue growth opportunities and meet key internal objectives for increasing on eBay Gross Merchandise Volume (GMV); work with PayPal Account Manager to increase PayPal share of Total Payments Volume (TPV) in sellers� eBay business
- Interface with internal operations teams at eBay to address and resolve needs of each customer in portfolio
- Provide crucial guidance to customers in areas such as Search & Listing Optimization, marketing, inventory management, shipping economics, fulfilment strategy, improving the buyer experience, risk management, fraud, Trust & Safety policies, negative account actions, and other strategic and operational needs
- Consult with customers regarding product offerings and identify recommendations to fit customer needs
- Conduct detailed and comprehensive research into seller business and metrics, identify needs and opportunities, research and identify the most appropriate tools and resources to benefit seller

Requirements:

- Bachelors� degree in Business Studies or related discipline
- Previous experience running own business advantageous
- A minimum of 2 years people management experience managing a team of Account Managers or Sales professionals in a fast-paced business environment is essential.
- 2+ years experience in an Account Management, Sales, or Business Consulting role with proven performance track record
- Fluent French and English essential
- Proven ability to develop and grow customer accounts and revenue, including sales and/or marketing expertise
- Demonstrated proficiency in applied knowledge of profitability analysis and business operational process
- Strong track record for building rapport and credibility with customers, ability to persuade and �sell� recommendations
- Positive relationships with internal stakeholders, and demonstrated ability to build productive partnerships
- Expertise in eCommerce or Retail required
- Excellent organizational, communication, influencing and problem-solution skills
- A positive attitude, the ability to work well with others and to meet and overcome challenges.
- Ability to direct and motivate others.
- Proficient with Microsoft Office Suite
- Must pass background check

Mergers and Acquisition Data Analyst - with EU Languages

Title: Mergers and Acquisition Data Analyst - with EU Languages
Salary: Competitive
Location: United Kingdom, London
Languages: Dutch, French, German, Italian, Russian, Spanish, Czech, Hungarian, Polish, Romanian, Slovak, Slovenian
Posted: 23rd May 2012

The Role

Bloomberg is seeking a data analyst to assist with the coverage of global Mergers & Acquisitions. The successful candidate will be part of a team responsible for the timely and accurate capture of all M&A information. The analyst will also be expected to contribute to the future development of the product and conduct competitor analysis.

Responsibilities include monitoring deal flow on a real-time basis, developing and maintaining relationships with external financial advisors, market professionals, as well as internal departments. The successful candidate will be comfortable taking initiative in a highly interactive, time sensitive environment, and have the ability to multi-task.

Qualifications

- Interest in Mergers and Acquisitions
- Bachelors, MBA, Masters in Finance related subject, or CFA preferred / or equivalent work experience
- Demonstrable leadership experience
- Established network of equity professionals and desire to build additional relationships is beneficial
-Outstanding written and oral communication and presentation skills
-Excellent attention to detail & ability to work in a high volume & time sensitive environment
- A self-starter; Proven ability to take ownership & initiative of projects
- Fluency in English as well as an additional EU language (Preferably Russian or an Eastern EU language) is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Engineer II (French)

Title: Technical Support Engineer II (French)
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 11th May 2012

Technical Support Engineer II (Avamar)

GENERAL SUMMARY

Avamar is a next-generation backup and recovery product, it employs variable length deduplication during the backup process at the client side. This minimize data sent over the network and dramatically reduces backup times and backup storage.

Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers. Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers. Applies technical support expertise to independently diagnose and resolve complex customer issues involving unique systems and environments and unique operational issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, internal and field EMC employees, Chat and Web support calls. Accepts escalated requests from other technical team members; makes independent decisions to determine service level severity and assess when and how to escalate to other resources. Works with cross functional teams in resolving customer issues; identifies and provides resolutions to a diverse range of technical problems. Acts as a remote customer advocate and provides problem determination to resolve customer issues. Identifies and documents with management to proactively revise current procedures and tools to improve customer satisfaction. Helps develop and participates in training and skills development of others

PRINCIPAL DUTIES AND RESPONSIBILITIES

�Reviews technical solution articles for accuracy and completeness, and give feedback to the authors
�Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
�Understands and uses sphere of influence extending outside of the department
�Participating in and possibly leads conference calls with customers Knows their audience and articulate accordingly
�Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
�Validates technical information and issues early warning and disseminates information as needed
�Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying resolution
�Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
�Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
�As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
�Works toward becoming subject matter expert in a particular area or areas
�Mentors and/or coaches less experienced TSEs, Helps develop and participate in presentations and informal training for other TSEs
�Applies systems analysis techniques and procedures to determine hardware or software systems functionality
�Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex customer environments
�Systematically gathers relevant information and analyzes a broad range of factors while working to diagnose and resolve issues
�Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
�Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment
�Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status
�Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions

SKILLS

�Ability to work in a high-pressure environment.
�Customer Service skill.
�Troubleshooting skills.
�Customer focused.
�Interpersonal skills.
�Presentation skills.
�Understanding of EMC's products and their value added to the customer.

Education Required: Bachelors (Technical)
Experience Required: 2+ years relevant experience

Global Customer Support Representative with Portuguese PLUS another European Language

Title: Global Customer Support Representative with Portuguese PLUS another European Language
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Portuguese, Spanish
Posted: 23rd May 2012

The Role:

The Global Customer Support Department provides 24/7 support to our clients.
The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service.

We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company software.

Qualifications:

-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-It is essential that you are fluent in English and Portuguese plus one other European language
-Experience in a call center environment a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

New Energy Finance Data Researchers with Languages

Title: New Energy Finance Data Researchers with Languages
Salary: Competitive
Location: Africa, Cape Town
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

We are seeking a highly motivated Data Research Analysts to join our global clean energy research team. The role of the Researcher is to create value added research data on the technology, financial activity and economic drivers in one of our clean energy sectors: wind, solar, bioenergy, geothermal, energy efficiency, water/hydro or CCS.

The main responsibilities will be to update, maintain and process this data using our internal Desktop Knowledge Management System, the Bloomberg Professional Service as well as other external data sources and research tools on the Internet.

The role would require you to participate in time-sensitive projects and take collaborative initiatives with colleagues globally. Additionally, you will be expected to deliver a high level of customer service to external and internal Bloomberg customers. Therefore the ideal candidate for this entry level position will have outstanding written and verbal communication skills as well as a passion for the financial and clean energy markets.

Qualifications and Skills Required:

- Bachelor degree (Accounting, Commerce, Economics, Finance, Bus. Science,
Engineering) or equivalent work experience
- Strong Academic record at undergraduate or postgraduate level
- Good numerical skills
- Basic knowledge of the energy industry and a keen interest in the drivers for
clean energy solutions and financial markets
- A good eye for detail, experience of data research desirable
- Excellent written and verbal communication skills
- Ability to prioritize, multi-task, and deliver with regard to fast deadlines
- European languages a distinct advantage
- In appointing a candidate we may be guided by appropriate employment equity
considerations in a job description

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Service Representative (French speaking) + RELOCATION PACKAGE

Title: Customer Service Representative (French speaking) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America

We are currently recruiting for a French speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.
Essential skills:

� Fluency in written and spoken French
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:

� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems

Total Reward package includes:

� Basic salary plus with performance related bonus
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

(Senior) Order to Cash Associate / Specialist with European Languages

Title: (Senior) Order to Cash Associate / Specialist with European Languages
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
(Senior) Order to Cash Associate / Specialist with European languages

Key responsibilities:
- Transition of high end processes in area of Order to Cash from one of client�s location to Infosys in Lodz
- Active monitoring of aged receivables in search for items to be collected from customers
- Proactive collection to ensure timely payments from customers
- Making business to business collection calls and negotiating with customers on overdue invoices
- Customers� queries resolution
- Ownership for customers� accounts maintenance in accounting system
- Contact with customers for payment details
- Credit assessment and blocked order release
- Building positive relations with international customers

Requirements:
- Fluent command of English and one of the European language (written and spoken)
- Excellent communication skills
- Assertiveness and negotiation skills
- High level of pro-activeness and independency
- Assertiveness and negotiation skills
- Customer orientation
- Strong result orientation & ability to set up own goals/priorities
- Sense of ownership
- Stress resistance.
- Work discipline
- Experience in Business to Business Collection, Call Center or Credit Controlling would be an asset

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Expense Management Administrator

Title: Expense Management Administrator
Salary: relevant to experience
Location: Poland, ?ódzkie, ?ódz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1100 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate for the position of:
Expense Management Administrator

Key responsibilities:
- Participation in Expense Management transition from Montreal, Canada to Lodz (knowledge transfer, work instruction preparation, practice with Client team) from Lodz location
- Process stabilization in Lodz covering:
o Monitor Credit Card Data Load
o Reconcile & Monitor Expense Accounts
o Manage reporting
o Expense Management Service Desk support (Voice services)
o Ensuring high quality of the process and improvement actions if needed
o Growing into an expert in the Expense Management Process

Requirements:
- Ability to work in the Client time zone, which means on 3 different shifts (2 � 10 pm; 10 pm � 6 am; midnight � 8 am)
- Very good command of English
- French knowledge skills would be an asset
- General knowledge of financial processes (experience in financial areas as an asset)
- Domain knowledge on Expense Management would be an advantage
- Customer and business orientation
- Drive for results
- Ability to prioritize the work, understand the SLA�s, deadlines and implications failure to meet SLA�s

We offer to the candidates:
- Language courses
- Participation in costs of post-graduate studies
- Social benefits
- Work in a multicultural environment
- Work in an young and energetic team
- Well-defined development paths
- Great possibility to start and develop professional career in a global company
- Great opportunity to participate in creation of best class accounting and finance processes
- Unique (for BPO) possibility to get experience in high-end accounting & finance areas: controlling, fiscal and statutory accounting, project management

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Multilingual Global Technical Support Representative

Title: Multilingual Global Technical Support Representative
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: French, German, Italian, Russian, Spanish
Posted: 23rd May 2012

The Role:

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities:

- Day to day support of all our customers in global locations.
- Telephone and remote support of our global customers.
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

Requirements:

- Business level fluency in one or more of the following European languages is essential: German, French, Spanish, Italian, Russian
- Experience working in a helpdesk environment
- Proven experience of solving technical issues
- Excellent listening, problem solving and analytical skills
- Outstanding communication skills with the ability to remain calm under pressure and work in a concise, clear and focused manner
- Good understanding of IT products and principles

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Call centre Trainer - French

Title: Call centre Trainer - French
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: English, French
Posted: 17th May 2012

Job Description & Person Specification

Role: Trainer
Reporting to: Training Manager
Location: London

Company Profile

Lycatel is the global market leader in the prepaid international calling card market present in 16 countries worldwide. Lycatel offers a broad product portfolio comprising of prepaid telephony solutions including calling cards, mobile services (MVNO), carrier to carrier wholesale services and residential indirect access services. In 2006, Lycatel launched Lycamobile, our flagship mobile brand. Present in 14 markets, Lycamobile continues to grow rapidly, attracting over 6.5 million customers already with further market launches planned throughout 2011 and 2012. Through a relentless focus on providing voice quality by partnering with over 200 global telecommunications carriers, the Lycatel brand serves its growing base of over 9 million customers within expatriate and ethnic global niche segments that want to make low cost international calls.

The Role -

Working within a busy professional telecoms based call center, ensuring throughput from new joiners to fully trained customer service agents with language specific product knowledge.

Key Responsibilities:
� Liaise with Product Managers and Operations team in devising appropriate Training Plans - including the design, delivery and evaluation for project specific training
� Knowledge and experience of training needs analysis, learning process/styles (including measurement) with the ability to translate learning needs into workable courses.
� To design and deliver ongoing coaching, training and retraining for all customer service agents. (soft skills based training)
� Ability to source information and disseminate into Mandatory / Good to know information.
� Administration and reporting on training activity within the call center.

Person Specification:-
� Proven success in training/ coaching/ development focused role - ideally in a call center environment or similar.
� Strong communicator with an influential style - with the confidence to effectively communicate to all levels. Including proven success working with clients and internal stake holders to develop creative, innovative, and effective training/ coaching materials and methodologies that are relevant to call centre.
� Ability to write, deliver and evaluate training plans and to talk confidently about training strategies.
� Ability to multi task and manage time effectively.
� Knowledge/experience of conducting complex TNA�s, managing learning styles.
� Highly knowledgeable about the contact centre industry, with the ability to critically review existing systems and implement standard processes to deliver a high level of service to both our internal and external customers.
� Positive with a can do attitude.
� Must be fluent �French Language as well have excellent English Communication skills.
� Effective communication and presentation capabilities to all levels.
� Maintain reports within all Microsoft applications.
� Must be familiar with CRM�s.
� Ability to deal with all situations calmly and efficiently.
� Ability to work under pressure in a demanding work environment.
� Must be decisive and have excellent interpersonal and people skills.
Working requirements
� Flexibility with shift patterns is required to ensure support across operational hours � 8am to 10 pm
� Rolling shift patterns are 5 days out of 7 (40 hrs./week) , including weekends whenever required.

F&A Team Lead with French

Title: F&A Team Lead with French
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
F&A Team Lead with French

Key responsibilities:
- Managing the performance of the team, ensuring that the service levels are met
- Setting, managing and achieving strategic goals for the team
- Monitoring risk of service provided and ensuring implementation of mitigation measures
- Coaching, mentoring and developing team members
- Providing operational support to team members
- Handling client communication and escalations
- Coordination and implementation of tools in the team
- Ensuring a correctness of procedures and internal control function

Requirements:
- Very good command of English (written and spoken) and French
- Min 2 years of experience on similar position, preferably in BPO/SSC area
- Experience in relations with Clients
- Excellent F&A process understanding & knowledge
- Knowledge of SAP environment
- Very good knowledge of MS Office,
- Excellent communication & interpersonal skills
- Leadership skills
- Stress resistance
- Drive for results
- Willing to work in fast moving environment
- Willing to work with different nationalities

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Global Collections Customer Solutions Agent (languages essential)

Title: Global Collections Customer Solutions Agent (languages essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

The Global Collections Customer Solutions Agent, reporting to the Supervisor of Billing & Collections in Dublin will provide support for internal departments and act as an intermediary with external collections agencies. Also the Collections CSA will have the opportunity to deal with delinquent sellers across a range of European countries in an effort to minimize net loss/bad debt and collection expense.

Fluency in English & fluency in at least one the following languages French, Italian, German or Dutch is required.

Responsibilities:

- Completing a wide variety of account maintenance functions (responding to outlook mails from outside collections agencies, account restrictions, emails, issuing credits, designing/implementing payment plans, processing excel files and handling escalations.)
- Work with internal partners to improve contact rates in collections and minimize exposure to future risk through appropriate user restriction processes and effective escalation strategies, including large balance collections
- Be responsible for day to day production as it pertains to inbound/outbound email management, identifying opportunities to improve productivity, effectiveness and quality - Responding timely to internal partners resolving matters that impact our customer in a fair, timely and consistent manner
- Handling inbound emails and calls from our vendors in an effort to minimize bad debt
-Deliver on key metrics including service level requirements for inquiries directed by our c customers, internal teams and collection vendors � meeting or exceeding our high standards to a quality customer experience
- Look for opportunities to improve processes to increase production, minimize manual processes, and develop controls to ensure flawless execution against policy and procedures

Requirements:

- Must be quality focused with previous strong results in QA
- Minimum 6 months of relevant work experience in Customer Service role or Collections
- Fluency in English & at least one of the following languages: French Italian German or Dutch. -- Possesses excellent written and verbal communication skills, and is extremely customer focused
- Computer savvy in MS Office (Excel/Word) and a proficiency towards data management
- Familiarity with eCommerce and Email communication - Outlook as well as other CRM and web applications
- Experience working with vendors and internal customers to de-escalate or quickly resolve customer concerns
- Has the scope to see trends and opportunities, and provide recommendations for process improvements to management
- Self motivated, high energy, ability to cope with tight deadlines
- Flexibility to work extended hours and occasional weekends as needed
- Ability to work in a dynamic international team environment

Technical Support Representative (French) + RELOCATION PACKAGE

Title: Technical Support Representative (French) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

As a French speaking Technical Support Representative you will be a supporting customers in both French and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken French
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Earnings Estimate Project Representative with Languages

Title: Earnings Estimate Project Representative with Languages
Salary: Competitive
Location: Africa, Cape Town
Languages: French, German, Italian, Portuguese, Russian, Spanish, Czech, Polish, Romanian
Posted: 23rd May 2012

The Role:

We are seeking highly motivated people to join the Global Data Equities team. This group provides real time market data which is used by our clients to make informed Investment decisions. We are targeting dedicated, self starting candidates with a passion for the financial markets that with training and development will help drive this product forward. The aim of the team is to expand the depth and breadth of our interim Earnings Estimates coverage.

The primary responsibilities of the role will be to liaise with Brokers and Equity Analysts to obtain and update this time-sensitive Forecast data on the Bloomberg Terminal. You will be working in a fast-paced environment and the role requires a good eye for detail and the ability to multi task. Excellent communication skills as well as the ability to work well under pressure are essential to be successful in this role, as are superior client service skills.

Responsibilities:

- Monitor earnings calendars of major listed companies
- Sourcing Earnings Estimates data over the phone
- Update forecast data on the Bloomberg Terminal

Qualifications:

- Ability to provide exceptional customer service
- Excellent verbal and written communication skills
- Time-management skills and ability to work well under pressure
- Meticulous attention to detail
- Fluency in any of the following EU languages is preferrable - Italian, French, Spanish, Portuguese, German or any Eastern European language
- Bachelors degree (or equivalent) or relevant work experience

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Order Desk Officer with English and other European Language

Title: Order Desk Officer with English and other European Language
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate for the position of:
Order Desk Officer with English and other European language

Responsibilities:
- Providing effective communication and professional relations with customers, suppliers and co-workers
- Responding to queries and solving problems related to Purchase Orders (getting authorisations, performing changes in the system, informing parties involved)
- Contacting clients and suppliers to solve overdue deliveries (finding new delivery date)
- Maintaining high quality of reports

Requirements:
- Fluent English and other European language (French, German, Dutch, Italian, Spanish, Portuguese or others)
- Procurement background would be a great advantage
- Strong interest in purchasing area
- Excellent communication skills
- Customer orientation
- Team player
- SAP knowledge

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international controlling projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Earnings Estimate Project Representative with Languages

Title: Earnings Estimate Project Representative with Languages
Salary: Competitive
Location: Africa, Cape Town
Languages: French, German, Italian, Portuguese, Russian, Spanish, Croatian, Czech, Serbian, Slovak, Ukrainian, Slovenian
Posted: 23rd May 2012

The Role:

We are seeking highly motivated people to join the Global Data Equities team. This group provides real time market data which is used by our clients to make informed Investment decisions. We are targeting dedicated, self starting candidates with a passion for the financial markets that with training and development will help drive this product forward. The aim of the team is to expand the depth and breadth of our interim Earnings Estimates coverage.

The primary responsibilities of the role will be to liaise with Brokers and Equity Analysts to obtain and update this time-sensitive Forecast data on the Bloomberg Terminal. You will be working in a fast-paced environment and the role requires a good eye for detail and the ability to multi task. Excellent communication skills as well as the ability to work well under pressure are essential to be successful in this role, as are superior client service skills.

Responsibilities:

- Monitor earnings calendars of major listed companies
- Sourcing Earnings Estimates data over the phone
- Update forecast data on the Bloomberg Terminal

Qualifications:

- Ability to provide exceptional customer service
- Excellent verbal and written communication skills
- Time-management skills and ability to work well under pressure
- Meticulous attention to detail
- Fluency in any of the following EU languages is preferrable but not a requirement - Italian, French, Spanish, Portuguese, German or any Eastern European language
- Bachelors degree (or equivalent) or relevant work experience

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Claims Officer - French

Title: Claims Officer - French
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 12
Languages: English, French
Posted: 23rd May 2012

                                                                                    Claims Officer - French
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 600 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
Use AWC?s client database, Gulliver, accurately and effectively to ensure reports generated give a true reflection of the department?s workload, which consequently facilitates effective target planning
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction
Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills
This role involves shift work
Other Ad hoc duties as required

Experience Required

Previous experience in a customer focused role, in a an administrative capacity
Experience working in pressurised environment with tight deadlines
Fluency in English and French is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Technical Competencies

Strong Knowledge of Microsoft Office (Excel, Word)

Starting Salary ?25,000 per annum rising to ?36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.

                                                                             To learn more about us please visit
                                                                               www.allianzworldwidecare.com/movie
  &nbs

Claims Officer - Health Insurance (Brussels)

Title: Claims Officer - Health Insurance (Brussels)
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Brussels
Languages: English, Dutch, French, German
Posted: 23rd May 2012

Claims Officers - Health Insurance

Due to increased work volumes we are opening a Branch Office in Brussels and we are seeking energetic, customer focused individuals to join our award winning team.

Allianz Worldwide Care
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.
Head quartered in Dublin, Ireland Allianz Worldwide Care employs 600 staff across the globe. Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Fluency in English with one or more of the following: French or Dutch or German
Main Tasks

Adjudicate and process Claims within the agreed company SLA, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

Expereince Required

1 - 2 years experience in a customer focused environment, ideally in an administrative role.
Knowledge & experience of the Life, Accident & Sickness Insurance an advantage.
Medical Insurance Industry Knowledge an advantage
Fluency in English with one or more of the following: French or Dutch or German
Proficiency in MS Office
Highly customer-focused individual with strong interpersonal and communicative skills
Team player
Ability to work under pressure and to meet tight deadlines and service standards

In return expect the security of a world leader in financial services together with a competitive compensation and benefits package.
To learn more about us please visit
www.allianzworldwidecare.com/movie

Price Publication Administrator with French

Title: Price Publication Administrator with French
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
Price Publication Administrator with French

Key responsibilities:
- Perform an accurate and efficient update of Customers Price Providing
- Effective communication and professional relations with customers, suppliers and co-workers
- Responding to queries and solving problems related to Price list Publishing
- Active usage of internet and intranet environment to be able to retrieve important information
- Maintaining high standard of Professional conduct

Requirements:
- Fluent English and French
- Experience in sales and fulfillment would be a great advantage
- Experienced in MS Office applications and internet and or intranet
- Understanding of database administration, database design is of an advantage
- University graduate
- High level of attention to detail and accuracy.
- Excellent communication skills
- Customer orientation
- Analytical skills
- Team player

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various fields
- External and internal training programme
- Salary adequate to your competencies
- Choice of social benefits

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Claims Officer - French & Arabic

Title: Claims Officer - French & Arabic
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: Arabic, English, French
Posted: 23rd May 2012

Claims Officer - Arabic & French
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
Use AWC?s client database, Gulliver, accurately and effectively to ensure reports generated give a true reflection of the department?s workload, which consequently facilitates effective target planning
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction
Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills
Other Ad hoc duties as required
Experience Required

Experience Required

Previous experience in a customer focused role, in a an administrative capacity
Experience working in pressurised environment with tight deadlines
Fluency in English Arabic and French is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Customer Service Representative � Different languages required

Title: Customer Service Representative � Different languages required
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT15 2GQ
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Czech
Posted: 17th May 2012

Customer Service Representative � Different languages required
Belfast, United Kingdom GB

Job Purpose
Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service or administration role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We are a small friendly team, and with a culture of promoting from within and operations in over 17 countries the opportunities are endless.

Main Duties and Responsibilities

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.

Skills and Specifications
� Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships
� Experience in telephonic and email customer service
� Ideally proven experience in a customer service role
� A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
� Experience of using databases

Essential Criteria:
� Fluency in written and spoken Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian or Swedish
� Excellent Communication Skills and Telephone manner
� Proven Customer Service experience
� Fluent English
� 'Can do' attitude, initiative and genuine commitment to customer service

Desirable Criteria:
� Administration experience
� Experience of Siebel or equivalent database/s

Competitive Benefits Package
We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:
� Continuous paid training on the latest technology
� Private Health/Medical Insurance
� Private Pension
� On site canteen
� Fair care scheme
� Life assurance
� Discounted SKY TV
� Eye Care Reimbursements
� Dental Plan
� 25 days holiday entitlement + extra entitlements
� Discounted local gym membership
� Potential for rapid advancement in many fields, and throughout 17 countries!
� Free Parking, close proximity to city centre by bus or train

What's more?
Working for TeleTech can be summed up in one word� Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

Contracts Representative with Spanish + European Language

Title: Contracts Representative with Spanish + European Language
Salary: Competitve plus Benefits
Location: United Kingdom, London, Central London
Languages: French, Russian, Spanish
Posted: 23rd May 2012

The Role:

Bloomberg is looking for linguists with highly developed administrative skills to join our fast-paced global Contracts Team. Liaising with clients across Europe, the Middle East and Africa, you will work alongside colleagues across the business to provide exceptional customer service.

This is a great opportunity for a detail orientated individual to provide the vital link between Bloomberg and our clients. This includes administrating all legal documentation and maintaining customer account information.

On a daily basis you will:

- Process sales order requests
- Maintain the order systems
- Keep internal databases up to date

Using your communication and language skills you will deal with clients in a range of sectors, including the finance and legal industries. You will assist our clients and respond to a variety of queries in regards to their contracts and orders. Providing exceptional customer service is critical!

Requirements:

- Demonstrated experience of a fast-paced administrative role
- Proven customer service skills
- Organized and detail focused, with experience of detailed data-entry
- Ability to multi-task, work under pressure and meet deadlines
- Fluency in English, Spanish and another European language essential
- Excellent verbal and written communication skills

Bilingual Data License and Valuation Service Sales Representative

Title: Bilingual Data License and Valuation Service Sales Representative
Salary: Competitive
Location: United States of America, California, San Francisco
Languages: French, German, Italian, Japanese, Spanish
Posted: 23rd May 2012

The Role

The Data Solutions Sales Group at Bloomberg is growing at a rapid pace and we are searching for enterprising and seasoned professionals to help us expand our global sales operations. The successful candidate will be responsible for the direct sales of Reference Data and the Bloomberg Asset Valuation Service (BVAL), including managing accounts and providing solutions to both enterprise-wide and individual user groups across front, middle, and back office clients. The candidate will also be accountable for delivering new sales and revenue to meet and/or exceed annual targets.

Qualifications

- Minimum of 3 years demonstrated success conducting financial business-to-business sales
- Understanding of operational and technical infrastructure of financial firms
- Knowledge of data licensing, warehousing and centralization
- Proven ability to identify new prospects and build lasting relationships
- Possession of existing financial contacts is advantageous
- Skills to provide maintenance and develop new sales within existing clients
- Aptitude to excel in a fast paced, rapidly growing environment
- Bachelor's Degree or equivalent experience
- Fluency in Japanese, Italian, German, Spanish and/or French a

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Payroll Professional with Languages

Title: Payroll Professional with Languages
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Spanish
Posted: 23rd May 2012

The Role

As part of our continuous development and growth strategy, we are currently looking to recruit a Payroll Professional to join our corporate Payroll department based in London. This role will cover UK payroll within the EMEA region. Working as part of our Global Team, you will be responsible for the co-ordination of highly complex in house payroll activities within a payroll environment.

Responsibilities:

- Maintain and build a high level of customer service with Bloomberg employees.
- Communicate and advise on compensation, legislation, benefits and tax related issues.
- Process monthly payroll on PeopleSoft system.
- Efficient administration of monthly payrolls including the auditing of payroll results.
- Administration of payroll related details on our HR/Payroll system.
- Accurate transmission of banking payments, including payments reconciliation.
- Producing P11D benefits in kind and PSA.

Requirements:

- A recognized payroll qualification and/or relevant work experience.
- UK Payroll legislation knowledge.
- Exposure to or experience with EMEA Payroll beneficial
- A working knowledge of payroll practices and procedures.
- An awareness of HR policies and benefits administration is desired but not essential.
- Excellent communication skills (written and verbal).
- Working knowledge of a HR/Payroll system i.e. PeopleSoft/Frontier.
- Working knowledge of Excel.
- A proactive team player.
- Ability to multi task.
- Strong organizational skills and attention to detail.
- Fluency in an additional European language beneficial

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Fixed Income Trading (FIT) Integration Project Manager

Title: Fixed Income Trading (FIT) Integration Project Manager
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish
Posted: 23rd May 2012

The Role

FIT Integration is a project management role tasked with the responsibility of ensuring that both dealer and customer etrading initiatives over Bloomberg are delivered efficiently and on time. The team works with various internal groups within Bloomberg as well as both business and technical contacts within our customers.

Our projects involve a multitude of proprietary and third party systems as well as a wide range of fixed income security types such as Cash Bonds, Money Market, Repo, Credit Default Swaps and Interest Rate Swaps. Sellside dealers integrate their pricing & trading engines with our platform via Bloomberg proprietary APIs. We also provide FIX & FTP solutions for trade reconciliation and allocations.

Buyside customers integrate their Order Management Systems with our platform via FIX to be able to stage orders onto Bloomberg and route them to various dealers for execution and allocation.The team also sets up workflows to various Clearing Platforms and Data Repositories such as the CME, LCH. Clearnet, ICE, DTCC and Markitwire.

- Project management : Ensures that dealer and customer etrading initiatives over Bloomberg are delivered efficiently and on time.
- Customer Service : Focuses on supporting our customers' needs.
- Process Efficiency : Follows the team's written procedures & gives feedback on how to improve them.
- Communication : Works well with both commercial and technical staff, within Bloomberg and within our customers.
- Knowledge of systems & workflows : Able to relate to a multitude of proprietary and third party systems as well as a wide range of security types and workflows
- Development : constantly learning as well as teaching others & updating documentation for the greater good of the team & department.

Key Skills / Experience required :

- Strong project management skills with a proven track record of delivering Fixed Income etrading integration projects on time
- Knowledge of securities markets and the industry standard FIX protocol
- Excellent communication skills
- Fluency in major foreign languages would be viewed favorably
- Degree or equivalent

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Process Executive / Process Specialist with French in Accounts Payable Department

Title: Process Executive / Process Specialist with French in Accounts Payable Department
Salary: relevant to experience
Location: Poland, ?ódzkie, ?ódz, 90-051 Lodz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate for the position of:

Process Executive/Process Specialist with French in Accounts Payable Department

Responsibilities:
- Invoice verification
- Checking legal & fiscal requirements on the invoice
- Posting of financial documents on accounts payable side
- Preparing payment proposals

Requirements:
- Fluent French
- Communicative knowledge of English
- Min. 2 years experience in accounting/finance area
- General Knowledge of financial processes
- Drive for improvement and harmonization
- Excellent communication skills
- Stress resistance
- Flexibility (working in the afternoon shift � 2 � 10 pm)

We offer to the candidates:
- Language courses
- Participation in costs of post-graduate studies
- Social benefits
- Work in a multicultural environment
- Work in an young and energetic team
- Well-defined development paths
- Great possibility to start and develop professional career in a global company
- Great opportunity to participate in creation of best class processes
- Unique (for BPO) possibility to get experience in high-end accounting & finance areas: controlling, fiscal and statutory accounting, project management

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Data Center Facilities Technician (Engineer)

Title: Data Center Facilities Technician (Engineer)
Salary: Excellent
Location: Belgium
Languages: French
Posted: 24th May 2012

>The area: Operations and IT, Data Center
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We're diverse, upbeat, creative, team-oriented engineers and managers working on a daily basis to develop data centers that are changing the face of contemporary computing facilities.
The role: Data Center Facilities Technician (Engineer)
At Google we have new job opportunities for experienced Facilities Technicians (with skills in mechanical or electrical maintenance) in our new data center facility near Mons in Belgium.
Working in the facilities team you will have key responsibility for operating, monitoring and maintaining the facilities infrastructure for one of our newest and largest Data Center operations outside the US.

Responsibilities:

* Take responsibility for the uptime and maintenance of water pumps and treatment systems, HVAC, UPS, generators, electrical distribution and Control and Monitoring Systems.
* Develop creative approaches to reducing operational costs, whilst improving efficiencies
* Operate, monitor, maintain and respond to abnormal conditions in the data center facilities systems and equipment
* Tracking and trending operational characteristics
* Provide on-call cover

Requirements:

* A2 Diploma or Degree level qualification in electro-mechanical engineering preferred.
* Experience in mechanical maintenance- including HVAC, plumbing, water pumps and water treatment, evaporator systems etc
* And/Or experience in electrical maintenance in critical large scale facilities (Data Centre, Pharma, Medical or Electrical)- including UPS, generators etc
* Proven ability to learn quickly and adapt to new process, procedures and equipment
* Excellent oral and written communication skills. (Ability in French and English an advantage)
* Valid EU Work Authorisation

EMEA Office Coordinator / Senior Administrative Assistant - Bilingual French/English

Title: EMEA Office Coordinator / Senior Administrative Assistant - Bilingual French/English
Salary: Salary dependent upon experience
Location: France, Ile de France, Paris, 75008 / Paris 8e
Languages: English, French
Posted: 18th May 2012

The Organization
BSR works with its global network of nearly 300 member companies to build a just and sustainable world. From its offices in Asia, Europe, and North and South America, BSR develops sustainable business strategies and solutions through consulting, research, and cross-sector collaboration. We are proud to say that we have a team of some of the most talented and motivated people in the industry working in our offices around the globe with offices in Beijing, Guangzhou, Hong Kong, New York, Paris, San Francisco and São Paulo.

Position Overview
The Coordinator will perform a wide range of detailed administrative duties to support the Paris office and team management. This will include the team's internal administrative office support, work with the office manager, financial processes related to consulting projects and membership, coordination among teams, project invoicing, travel arrangements, expense reports, and logistics for Directors as needed.

Responsibilities

Administration:

Reception of clients, vendors and other BSR contacts.
Taking call entries.
Reception of package delivery (FedEx, DHL and others).
Reception of all the postal mail/fax and dispatching them to the appropriate contacts.
Provide administrative assistance to Director level staff (possibly across multiple BSR offices in Europe, Middle East and Africa), including completing expense reports and other office support tasks.
Work with office manager in Paris and executive administrative assistants in other BSR offices to provide general administrative support to BSR staff, including scheduling, faxing, filing, and photocopying and general office needs (order office supplies, kitchen supplies, etc.).

Finance / Accounting:

Follow established procedures for processing receipts, cash, credit cards, etc.
Review and process expense reports (including copying, scanning, sending and filing receipts).
Prepare bank deposits.
Investigate and resolve client invoicing queries.
Communicate with the bank and clients via phone, email, mail or face to face.
Manage office cash flow in coordination with the Finance team in San Francisco.
Prepare draft invoices.
Organize, classify and put the accounting documents and receipts in order and in various categories.
Work with the Paris office manager and the finance team to provide general accounting services support including periodic calls with the Finance team in San Francisco and calls with the bank in Paris as needed.
Other tasks as requested by the Controller to support the finance and accounting services functions.

Communication/Events:

Support the EMEA Communication Manager and Office Manager in communicating with clients to market EMEA events.
Update of BSR website.
Provide assistance in logistics for conference calls, internal and external project needs, BSR working group and other internal and external meetings as assigned (cocktail events, breakfast events, workshops).

Qualifications
NOTE: Only candidates with these specific requirements will be considered.

BA/BS degree (Administration/Accounting degree) or equivalent combination of education and direct work experience in professional business environment.
Minimum of 3 years administrative professional work experience in international business environment as administrative assistant / accounting assistant or polyvalent assistant.

Key Competencies

Attention to detail and accuracy.
Strong administrative and organizational skills.
Knowledge, experience and a high comfort level working with the latest information technology including the Microsoft Office Suite and Salesforce.
Experience using Excel spreadsheets for financial reporting.
Expertise in Power Point functionality.
Excellent verbal and written communication skills both in French and in English required, third language is a plus.
Understanding of industry, business terminology and/or CSR language a plus.
High ethical standards and commitment to BSR core values of Leadership, Respect and Integrity.
Ability to demonstrate initiative and team work.
Ability to determine work priorities and to juggle multiple tasks efficiently.
Capacity to work and thrive in a growing, fast-paced entrepreneurial organization with a collaborative environment. Understanding of a global organization operating in multiple time zones.

Diversity

BSR is committed to developing an inclusive work environment where diversity of thought, style, culture and skill and is valued in support of individual performance and potential, as well as our business goals and mission.

PLEASE NOTE WHEN YOU CLICK ON "APPLY", YOU WILL BE REDIRECTED TO AN APPLICATION PAGE YOU NEED TO COMPLETE, THIS IN ORDER FOR YOUR APPLICATION TO BE SUBMITED.

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Future French or German + English Speaking B2B Marketing Professionals

Title: Future French or German + English Speaking B2B Marketing Professionals
Salary: Starting £23,000
Location: United Kingdom, London, Central London
Languages: English, French, German
Posted: 27th Apr 2012

Future French/German + English Speaking B2B Marketing Professionals for our London Office.

If you're a graduate looking for a company that will train you to become a B2B marketing professional than this job is for you. You must have the energy and determination to persevere in a challenging marketing role for our blue chip clients, whilst being ambitious and wanting fast track development!

If this sounds like you, we want to hear from you here at Cantab Marketing Services.

We often differ from current mainstream practices in the B2B arena through our innovative approaches and will train you to be the best. We offer a bespoke and intensive training programme, with alumni taking up roles as international business developement managers.

The Company: Cantab was founded in 1991. At the moment we have offices in Amsterdam, Ghent, Paris and London, future offices in the USA are in the planning. We specialise in the provision of B2B marketing consultancy and project execution to companies in the ICT and Management Consultancy sectors.

The Function: In all of our offices we are looking for graduates with a couple of years work experience to complete a practical, personalised training programme to develop B2B marketing and management skills. You will be assigned a personal career coach who together with you is responsible for ensuring that your development is as fast as you can handle.

The Culture: Continuous personal development, intellectual stimulation and ambition are the motives for coming to work with us. Cantab is proud of its informal, open business culture where the development of employees is a high priority. We value transparency and honest communication.

The Offer:
- Permanent appointment
- Good Starting salary with regular increases reflecting your growing responsibilities

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Polish, Slovak, Ukrainian, Turkish, Hebrew
Posted: 24th May 2012

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Bulgarian,Czech, Danish, Dutch, English, Finnish, French, German, Hebrew,Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukrainian.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern (Multiple Languages Available)
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration:
- Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks.
- Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Product Marketing Manager

Title: Product Marketing Manager
Salary: Excellent
Location: France, Ile de France, Paris
Languages: French
Posted: 24th May 2012

>The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Product Marketing Manager
Product Marketing Managers are flexible, hardworking marketers who have demonstrable knowledge about Google. You will plan and execute major Branding and Reputation initiatives for France and Europe. You will be responsible for defining and executing marketing strategy for Brand marketing in France, all marketing related to the Cultural Institute (for the France-related scope) and support to Entrepreneurs. You will advocate, communicate and implement strategy to country teams and senior management, working closely with cross-functional team and project-manage the execution of high impact programs to meet set objectives.

Responsibilities:

* Set and lead the marketing strategy for Google branding initiatives in France, including everything related to the Cultural Institute and support to Entrepreneurs.
* Advocate, communicate and implement strategy to senior management, working closely with key stakeholders in France and Europe
* Lead and project-manage execution of high impact programs to drive Google brand and Cultural Institute visibility (both big, high budget projects and smaller, low cost “scrappy” projects”)
* Set and manage marketing budget, appoint and manage creative and event agencies
* Track and analyse marketing programs to optimise overall results.

Minimum Qualifications:

* BA or BS Degree (In lieu of degree, 4 years of relevant work experience)
* Experience in Marketing (focus Brand, Consumer Marketing), including leadership experience, technology or online industry experience, knowledge of online products, online marketing, understanding of Google’s strategic and competitive position
* Track record of effectively delivering multiple projects in very fast-moving environment, strong project management experience, campaign and event planning and execution, ability to at the same time deliver low cost projects and coordinate with agencies & external partners for big budget projects

Preferred Qualifications:

* Good knowledge of the French ecosystem (especially culture environment) and strong appetite for culture
* Strong product sense (consumer product marketing experience) & experience of working directly with engineering teams
* Demonstrated analytical skills and ability to develop brand strategy, business plans, market insights and analyse campaign effectiveness and ROI
* Ability to influence wide audience at all levels and work effectively across functions and geography
* Outstanding written and oral communication skills, fluency in French and English and ideally another European language

Associate Product Marketing Manager, Benelux

Title: Associate Product Marketing Manager, Benelux
Salary: Excellent
Location: Belgium, Brussels
Languages: French
Posted: 24th May 2012

>The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Associate Product Marketing Manager, Benelux
As an Associate Product Marketing Manager for Google you will be responsible for enhancing the magic and strength of our business and consumer offering in Belgium and Luxemburg. You will drive campaigns over the Netherlands and be expected to innovate to see your work scaled and delivered across the whole of Europe. You will report to the Country Marketing Manager Belgium, based in Brussels.

Responsibilities:

* Take full ownership of several new advertiser acquisition channels in the Benelux region.
* Plan, project manage and execute high impact B2B-oriented programmes to drive SMB advertiser revenue, product awareness and e-commerce understanding in Belgium.
* Identify, convince and work with partners to develop brand image across Belgium.
* Drive user oriented action to build and strengthen Google’s brand in Belgium.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Experience in Marketing, with a proven track record of “making a difference”.
* Ability to influence at all levels and work effectively across functions and geographies.
* Strong analytical skills and creativity, experienced in cross functional project management.
* Fluency in Dutch, French and English.
* Self starter, exceptional team player with experience in cross functional communication and project management.

Multilingual Customer Service Executive - Start 29th May!

Title: Multilingual Customer Service Executive - Start 29th May!
Salary: EUR 1.550
Location: Germany, Berlin
Languages: Cantonese, Dutch, French, German, Mandarin, Russian, Bulgarian, Slovenian, Turkish, Hebrew
Posted: 22nd May 2012

If you are fluent in one of the following languages this job might be interesting for you:

Bulgarian, French, Hebrew, Russian, Slovenian, Turkish, Chinese, Dutch, German.

Booking.com is looking for customer service professionals to join our team either on 29th May!

About the company

BOOKING.COM, the leading online hotel reservation service in Europe, is looking for engaged customer service professionals to ensure the business development of its fast-growing hotel markets.

Why Booking.com? Do you like to work for a rapidly expanding, dynamic organization? Do you like to work with people? Are you an ambitious self-starter? Would you like to work for a diverse, international and multicultural organization? Are you creative with an out-of-the-box mindset? If the answer to these questions is yes, then we are looking for you. Take charge of your career and apply now!

Booking.com is a market leader in online hotel reservations in Europe. Since 1996 our team has expanded to more than 2,400 professionals from many different backgrounds including Customer Care, Hotels, Finance, IT and Marketing, and has built a company that provides online hotel reservations in the best possible way.

Job Description

As a Customer Service Executive you will report to a Team Leader in Customer Care. You are responsible for handling pre and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.

Tasks:
Handle pre and post reservation inquiries by phone, e-mails and fax;
Handle sales requests by phone and e-mail;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests;
Liaison between guest and hotel to resolve complaints;
Manage relationships with hotels by providing high levels of customer service and account management support.

Required Skills
Excellent communication skills;
Excellent commercial selling skills;
Problem solving;
Experience with internet and hotel industry;
Sense of responsibility;
Independent and customer friendly;
Fluent both written and spoken in English and the language you want to apply for (see below):

Bulgarian, French, Hebrew, Russian, Slovenian, Turkish, Chinese, Dutch, German.

Available to attend a full-time training (4 weeks, fully paid)
Available full-time and flexible in your work schedule;
Valid work permit for Germany as a MUST.

What Booking.com will offer you

A gross salary of EUR 1.550,- based on 40 hours a week;
International work environment;
Convenient office location in the center of Berlin
25 holidays per year on full time bases;
Bonus payment based on set targets;
25% premium pay for hours worked after 8pm;
60% premium pay for hours worked on Saturdays, Sundays and Holidays.

Strategic Partner Manager, Channel Sales

Title: Strategic Partner Manager, Channel Sales
Salary: Excellent
Location: Canada
Languages: French
Posted: 24th May 2012

>The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Strategic Partner Manager, Channel Sales
Google's line of products and services to clients never stops growing. Strategic Partner Analysts help build and maintain strategic relationships with many of our top partners. You forecast and report revenue and other key metrics, track progress toward forecasts and ensure prompt and proper resolution of partner inquiries. You lead analyses and communicate final recommendations that impact the negotiation and closing of strategic partnerships. Represent Google's user, product and program interests and influence our key partners regarding contractual, technical and financial issues.

Responsibilities:

* Define and drive implementation of performance improvement initiatives for specific partners based on detailed understanding of partners practices and available Google tools and processes. Develop and execute strategic account plans for the partners within his/her portfolio, including growth opportunities identification, action planning and revenue forecasting.
* Be the first point of contact for partners around all key areas and lead cross-functional effort to identify and solve any roadblocks.
* Drive implementation of standard performance monitoring tools and standard operations best practices for the Channel Sales program.
* Ensure partners are fulfilling their contractual obligations and that Google is providing the required support for them to do so – e.g. technology, training, account management, marketing.
* Leading cross-functional team (with Marketing, Sales Engineering, Training, Editorial/Optimization, Product) toward common goal with specific partners.

Minimum Qualifications:

* BA or BS degree (In lieu of degree, 4 years of relevant work experience)
* 6 years of relevant work experience, including 4 years of industry experience.

Preferred Qualifications:

* Master's degree in a related field.
* Excellent analytical and quantitative skills.
* Superior command of Excel.
* Proven track record of initiating and successfully negotiate new business opportunities.
* Must be fluent in spoken and written English and Canadian French.

French Speaking Technical Support Representative

Title: French Speaking Technical Support Representative
Salary: Excellent
Location: United Kingdom, South East, Surrey
Languages: French
Posted: 4th May 2012

Technical Customer Systems Specialist � French Speaking
Location: Greater London / Surrey
Salary: £20k + 20% Bonus + Benefits

In this role, you will be a vital contact for calls received into our Global Customer Service Centre (GCSC), which is at the heart of SHL�s international, vibrant and friendly culture. Providing professional and confident technical support to SHL customers, you will be passionate about delivering high standards of customer service in a customer centric, dynamic and busy environment.

Shifts: 36.25 hours a week, 5 shifts, 7.25 hours between 07:30-18:00 Monday � Friday

Your main responsibilities will include:

� Responding to all incoming technical queries by telephone, e-mail, web, fax or post, aiming for first time resolution wherever possible.
� Gaining an understanding of SHL�s online platforms and be able to offer recommendations and solutions to frequently asked questions.
� Training and supporting clients in the use of SHL�s online platforms.
� Proactively and reliably ensuring any leads are forwarded to the relevant Account Manager or Client Support for follow up.
� Ensuring client complaints are dealt with professionally and logged in line with the SHL complaints escalation policies.
� Performing outbound courtesy calls to clients on a rota basis (no cold calling).
� Support the Technology Consulting team in the testing of products on the online platforms.
� Participating in regular coaching sessions and 1-2-1�s with the Help Desk Manager, and to attend regular training on all new platform updates and enhancements.

At SHL we place a great emphasis on our people and offer excellent long term career development opportunities. You will be enrolled in the GCSC training academy from day one - setting you up for success!

Key Requirements:

� Previous customer service experience, preferably 1st line technical support.
� Fluency in English and French.
� A strong commitment to consistently demonstrate a �Customer First� attitude with an ability to show compassion and build rapport.
� Outstanding IT skills.
� Excellent verbal and written communication
� Analytical and solutions orientated with an intricate level of attention to detail.
� A high level of resilience, confident to respond to all types of technical queries.
� Being highly organised, hardworking and self motivated to ensure all goals are met.
� Strong team player and passionate about working with people.
� Knowledge of SHL products available to customers.

Competencies:

� Delivering results and meeting customer expectations
� Following instructions and procedures
� Ability to adapt and respond to change
� Adhering to principles and values
� Achieving personal goals and objectives
� Working with people

SHL is the global leader in talent management solutions. We provide customers with access to the broadest range of assessment solutions for roles at all levels and to support decisions from recruitment to succession planning, in more languages and countries than any other talent management provider.

SHL is the largest employer of business psychologists anywhere in the world outside the public sector, delivers more than 25 million assessments annually in over 150 countries and over 30 languages. These capabilities alongside a world-class consulting practice and a 24 hour customer support centre means that we are able to offer clients both global expertise and local insight, alongside access to over 1,000 assessments through an easy-to-use technology platform.

SHL works with thousands of the world�s best known organization, including over 50% of the Fortune Global 500, 80% of FTSE 100 and half of the Australian Stock Exchange (ASX).

Online Media Associate (Multiple Languages Available) New Grad - Wroclaw

Title: Online Media Associate (Multiple Languages Available) New Grad - Wroclaw
Salary: Excellent
Location: Poland
Languages: English, French, German
Posted: 24th May 2012

Online Media Associate (Multiple Languages Available) New Grad - Wroclaw
This position is based in Wroclaw, Poland.
This position is available in the following languages: French and German.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Media Associate, New Grad
As a recent university graduate with strong analytical skills you will help Google customers get the most out of their advertising efforts. You will have the opportunity to work in an innovative and creative environment where change happens. Your objective is to provide our advertisers with the best possible service. Your specific responsibilities will depend on the product area and your skills and experience. They could include managing advertiser accounts, developing compelling advertising solutions for advertisers, developing scalable support solutions or providing analytical and reporting support. You?ll work with advertisers by providing customer service via email, educational solutions and community forums. You will also provide analytical support to increase account performance. All associates will be part of a large, lively, accommodating and collegial team environment.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers and/or users
* Provide analytical support and collaborate with account managers to improve account performance
* Collaborate with Specialists, Engineers, and Product team members on new feature development
* Work collaboratively with your team to improve account performance for new and existing markets/products and proactively identify customer problems and develop creative solutions
* Provide outstanding customer service to Google's advertisers, publishers and/or users through e-mail or other means of support

Requirements:

* Recent or soon-to-be university graduate with strong academic performance in a Bachelors/Masters degree (or equivalent)
* Experience in data analysis and reporting through part-time or internship role is desired. Client service or account management experience is a bonus
* Proven track record of exceptional performance and high productivity
* Attention to detail with the ability to complete large volumes of work quickly and on deadline
* Excellent written and verbal communication skills in English and fluency in French or German.

Your CV must be submitted in English, and accompanied by university transcripts or full grade summary.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Industry Manager (Multi Sector)

Title: Industry Manager (Multi Sector)
Salary: Excellent
Location: Belgium, Brussels
Languages: French
Posted: 24th May 2012

>The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Industry Manager (Multi Sector)
As a Google Industry Manager, you'll provide advertising solutions to consumers and businesses within the Belgian market. This job is a mix of finding and managing new and existing business customer relationships. Working closely with the Industry Head to develop Google's marketplace, you'll have demonstrated fluency in the language of media with strong presentation and communication skills. You'll own the relationships with clients and partner agencies, targeting, educating and developing new clients to grow the business in un-penetrated territory. This means you have excellent client-servicing and relationship skills along with the entrepreneurial drive to approach and persuade new and existing customers with large, multi-faceted propositions.

Responsibilities:

* Target new customers and develop strong relationships with clients and their SEM and media agencies.
* Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations.
* Collaborate and consult with major customers with the goal of extending relationships, increasing your client and agency base and optimizing their advertising activities.
* Develop case studies of successful campaigns in order to share insights with customers and to serve as an evangelist at targeted events and conferences.
* Champion new product releases, internally and externally.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
* Sales experience in the Belgian market.

Preferred Qualifications:

* Proven media experience in online or TV, with an understanding of search and Display.
* Demonstrable media experience in business development, client relationship and servicing skills, and consultative selling, with the ability to deliver results under pressure.
* Strong knowledge of Google products such as AdWords and AdSense.
* Established network of contacts in the Belgian market.
* Excellent written and verbal communication skills in English and French/Dutch or both.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Product Marketing Manager B2B

Title: Product Marketing Manager B2B
Salary: Excellent
Location: France, Ile de France, Paris
Languages: French
Posted: 24th May 2012

>The area: Marketing
The Google Marketing team is responsible for marketing the company's exceptional product portfolio to end users, partners and customers on a worldwide basis. Our approach is to embrace the strength of our products and pace of innovation to drive marketing programs that are as entrepreneurial, data-driven and respectful of our users as Google itself. We have a variety of roles, including product marketing, creative services, event management, quantitative marketing and field marketing.
The role: Product Marketing Manager B2B
You are a flexible, hardworking, experienced senior marketeer, who will coordinate, plan and execute major Adwords B2B initiatives for the French market. You will be in charge of launching Google campaigns, driving co-marketing initiatives and managing third party acquisition programs to acquire new advertisers. As our SMB champion you will educate small advertiser on how to be successful in the Online space and experience many amazing success stories of companies which started small and are big now. You will work in cross-functional and international teams to scale successful ideas to France as well as export French activities across the world.

Responsibilities:

* Drive highly efficient and targeted SMB acquisition campaigns in France, optimize channel mix and SMB offerings
* Manage all aspects of a campaign, from database driven lead generation to creative development
* Negotiate and execute high impact co-marketing partnerships deals
* Manage and continuously improve a third party marketing program for agencies
* Play a vital role in international and cross-functional acquisition project teams, including management of agencies

Requirements:

* BA/BS degree or equivalent, with strong academic record, MBA a plus.
* Experience in Marketing, preferable within Business Marketing for small and medium sized companies. Ideally, with first leadership experience
* Strong project management experience and demonstrated analytical skills
* Great team player with experience in leadership roles
* Proven track record of driving successful and multi-step acquisition strategies
* Fluency in French and English

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

CHILDRENS REP (M/F)

Title: CHILDRENS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: French
Posted: 22nd May 2012

Club Med recruits Childrens Reps (M/F) for our resorts in France or abroad.

Your role
� Welcoming and supervising children from 2 to 4 years
� Leading manual activities, game workshops, telling fairy tales and singing songs
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 5 to 8 months or during school holidays
� Working experience in childcare supervision (nursery) mandatory
� CPR & First Aid preferred
� Fluent French compulsory

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

French Speaking Fashion Customer Service Agent (ASOS)

Title: French Speaking Fashion Customer Service Agent (ASOS)
Salary: £14,000 per annum
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 7th May 2012

French Speaking Fashion Customer Service Agent (ASOS)

Location: Lanyon Place, Belfast
Reports to: Team Manager

ASOS.com is the fastest growing online fashion retailer in the UK and is now positioned as one of the biggest global online fashion and beauty retailer. They offer over 50,000 branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and beauty with approximately 1,500 new product lines being introduced each week.

ASOS attracts over 13 million unique visitors a month and as of 31 March 2011 had 5.3 million registered users and 3.0 million active customers from 160 countries.

Concentrix delivers an exceptional customer service experience through the passion of our people. We provide customer and sales support in 33 different languages. Our people and clients come from a variety of cultures and backgrounds.

Responsibilities:

� Provides a warm, friendly and personal inbound customer service to prospective customers through inbound voice, email, web chat and social media.
� Takes the opportunity to �Shine� through every interaction by showing a lively interest in customers, having a natural approach in communication, becoming a local expert and being an advocate for the brand.
� Leads the team in providing professional expertise and embracing the client brand in every interaction with the customer making it an individual experience.
� Adherence to agreed processes, service level agreements and driving and exceeding individual and team targets.
� Proactively seeks ways to improve the customer experience through each interaction
� Takes ownership to enhance own learning to ensure sufficient knowledge to excel in the role.
� Multitasks and adapts to a fast paced environment.
� Continuously searches for improved ways of responding to customer needs through all contact channels.
� Proactively seeks feedback on ways to improve individual and team performance.

SKILLS

Essential Criteria:

� Native level French speakers, fluent in written and spoken English
� Customer Focus � 6 months experience in telephone or face to face Customer Service, building relationships with the customer
� Specialist Expertise � Genuine interest and passion for fashion. Has an awareness of promoting the client brand. Understanding of social media platforms
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask on various contact channels to achieve personal and team targets. Plans and prioritises workload in accordance with contact volumes
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of the brand.

THE PERSON

Our people are the future of our business which is why we invest time in recruiting the right people.

Our employees are passionate about Concentrix�s partnership with ASOS, their role and the overall success of the company. Our people embrace the Concentrix and ASOS cultures to provide the highest levels of customer service possible. As part of a multi cultural and multi-lingual team you�ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs.

ASOS has a loyal and expanding customer base, and our staff are passionate about giving them the best online shopping experience possible. As part of the team our people get involved and continually contribute with feedback and ideas to improve the way we work and the way we interact with our customers. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner, as if they were dealing with their own friends.

SALARY

£6.73 per hour (equivalent to £14,000 per annum gross (taxes to be deducted).

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Sunday 6am to 12am

Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

PROBATION PERIOD:

There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:

� Competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

German or French Speaking Customer Service Representative

Title: German or French Speaking Customer Service Representative
Salary: Excellent
Location: Czech Republic, Moravsko-slezska, Ostrava
Languages: French, German
Posted: 11th May 2012

The role:

Join OKIN BPO as a Customer Services Representative and you will collaborate on a project with one of the biggest international companies engaged in telecommunications technology. As a Technical Customer Services Representative you will get the chance to work alongside an international team of over 90 fellow Technical Customer Services Executives across the EMEA (Reading/UK, Amsterdam/NL, Brussels/BE, Ostrava/CZ).

Job description:

� Customer Service team provides the 1st line technical support for our client´s end customers
� You will respond to all incoming customer enquiries relating to technical faults and outages for all services provided by our client
� You will create trouble tickets and perform initial diagnostics on reported faults
� You will cooperate closely with Repair and also non-technical teams for timely solution of customer issues
� You will cooperate with other members of Customer Service teams located in one of the European centres
� You will take ownership and responsibility for assigned trouble tickets relating to technical faults
� You will act as an interface between end customers and technical teams and arrange any appointments for field engineers on customer�s premises
� You will own the escalation process to ensure continuous progress on reported faults
� You will keep customers regularly informed about the status and progress of technical faults on their services

Requirements:

� Excellent knowledge of English and one of the following languages German or French written and spoken
� Excellent communication skills
� A high degree of customer focus
� Problem solving skills
� The drive to learn and adopt in a fast moving environment
� Self-motivation
� Enthusiastic team member
� Previous experience of handling a PC & standard software (MS Office)

We offer:

� Full-time job in a stable company in the centre of Ostrava
� Working as part of a young team in a pleasant and modern working environment
� 6 � 8 week training (classroom and on the job)
� Employee benefits (5 weeks of holiday, language courses, meal vouchers, CISCO courses)
� Daily use of foreign language
Support for new starters (foreigners) JOIN US!!!!

� Accommodation, Communication with hotel Vista. After 3 months or earlier helping you with finding suitable accommodation
� Arranging doctor's a medical check up
� Accompany you to doctor's a medical checkup, to the bank to open bank account
� Helping you with phone contracts, getting information about rates etc., getting new SIM cards
� Accompany you to viewing houses or flats in which you are interested in
� Helping you with getting internet to their new flats, helping with understanding bills, solving some problems in flats etc.
� Helping with practical matters � buying monthly ticket for public transport, shopping, sightseeing etc.

CHILDRENS REP (M/F)

Title: CHILDRENS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: French
Posted: 22nd May 2012

Club Med recruits Childrens Reps (M/F) for our resorts in France or abroad.

Your role
� Welcoming and supervising children from 2 to 4 years
� Leading manual activities, game workshops, telling fairy tales and singing songs
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 5 to 8 months or during school holidays
� Working experience in childcare supervision (nursery) mandatory
� CPR & First Aid preferred
� Fluent French compulsory

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Claims Disability Officer - with French

Title: Claims Disability Officer - with French
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 12
Languages: English, French
Posted: 7th May 2012

Claims Disability Officer - with French
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.
Head quartered in Dublin, Ireland Allianz Worldwide Care employs 600 staff across the globe. Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

This is a new start up team for our new product, and therefore the opportinuty to be involved in process development.

Experience Required

Must have 2 years experience in claims handling, ideally in Life, Death & Disability
Medical Insurance industry knowledge an advantage

Behavioral Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure

Technical Competencies

Strong Knowledge of Microsoft Office (Excel, Word)
Completion or progression towards the Diploma in Private Medical Insurance
Fluent in English and French

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
Allianz Worldwide Care is an Equal Opportunities Employer
To learn more about us please visit
www.allianzworldwidecare.com/movie

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Customer Repair Administrator � Italian or French Speaking

Title: Customer Repair Administrator � Italian or French Speaking
Salary: £17,000
Location: United Kingdom, North West, Cheshire, Warrington
Languages: French, Italian
Posted: 4th May 2012

Flextronics is a leading, Fortune Global 500 Electronics Manufacturing Services (EMS) provider focused on delivering complete design, engineering and manufacturing services to automotive, computing, consumer, digital, industrial, infrastructure, medical and mobile OEMs. By combining design and engineering solutions with core electronics manufacturing and logistics services, vertically integrated with components technologies, we optimize our customers� operations, lower their costs and reduce time to market.

As a Customer Repair Administrator, you will be responsible for ensuring that the service to the OEM customers and related organisations is first class in the support of the OEM repair contracts.

Within the role you will manage any queries relating to In Warranty / Out Warranty, ensuring that they are processed timely through systems and that all calls are answered professionally and promptly, exhibiting first class customer at all times. All dialogue with customers must be updated accurately in Sales Force and you must ensure all collections and deliveries of units are in line with customer requested dates. Any �await info� requests from Repair Engineers must be processed with 4-6 working hours on receipt of notification, liaising with Repair Engineers as appropriate in order to maintain communication with customers.

Candidates for this role must hold a degree or equivalent in Italian or French and be fluent in Italian or French (both written and verbal); other language skills would also be beneficial. You must have accomplished experience of working in a customer care role coupled with good telephone and organisational skills as the ability to prioritise is important. You will also have worked in a similar environment and have sound technical knowledge of computer hardware from fault identification through to resolution. It goes without saying that excellent customer service skills are essential and you must be computer literate with good keyboard accuracy.

If you wish to apply for this role then please submit your CV and cover letter to Emma McGrail, HR Officer by clicking apply.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

CHILDRENS REP (M/F)

Title: CHILDRENS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: French
Posted: 22nd May 2012

Club Med recruits Childrens Reps (M/F) for our resorts in France or abroad.

Your role
� Welcoming and supervising children from 2 to 4 years
� Leading manual activities, game workshops, telling fairy tales and singing songs
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 5 to 8 months or during school holidays
� Working experience in childcare supervision (nursery) mandatory
� CPR & First Aid preferred
� Fluent French compulsory

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

International Corporate Sport Sales Executives - Bilingual

Title: International Corporate Sport Sales Executives - Bilingual
Salary: (OTE £65k Basic plus commission)
Location: United Kingdom, London, Central London
Languages: French, German, Japanese, Portuguese, Russian, Serbian
Posted: 18th May 2012

THG is one of the world�s leading hospitality providers at major sporting events, providing B2B services to some of the worlds leading blue-chip companies. We are looking for highly driven and dynamic Sales Executives to join our growing International teams.

Job objective:
Working exclusively over the telephone at director level, your job is to sell hospitality packages for VIP attendance to events such as the World Soccer Championship, Formula 1, as well as the European Football Championship. You will need to demonstrate excellent communication skills, have a highly competitive streak and the capacity to earn and adapt quickly.
Ideally, you will already have experience in B2B sales and/or speak a second language. However this is not a necessity as on-going training is provided for the right candidates to develop a successful career in sales.
If you want to earn uncapped commission, are looking for fast track management opportunities and/or want to work overseas within 9-12 months, then there has never been a better opportunity to start a career with our client.

Requirement:
You will need to be;
� Highly Motivated / Competitive
� Excellent Communicator with Good Listening Skills
� Fast Learner
� Performance Driven
� English is a pre-requisite and a 2nd or 3rd language is an advantage

In return our client offers;
� Full Training
� Uncapped Earnings
� Fast Track Promotion
� Overseas Opportunities
� Desirable Products

To apply, please send your CV and covering letter by clicking on the "apply" button below:

Market Research Language Project Manager / Senior PM

Title: Market Research Language Project Manager / Senior PM
Salary: £24,000 - £32,000 (Depending on Experience) + Bonus
Location: United Kingdom, London, Central London, Camden, London
Languages: French, German, Portuguese
Posted: 4th May 2012

GlobaLexicon provides clients with accurate and high quality language & translation services, with a strong focus on the market research industry.

We are a fun and fast growing company with a mission of being our clients' language services partner of choice. We provide comprehensive language services in core market sectors such as marketing & market research, training & learning, finance and logistics & operations for global clients. We translate and localise into all major business languages and our resources are industry experts who only translate into their language.

Our clients include both blue chip companies and, with our strong focus on market research, some of the most important market research companies.

We are based in Camden Town, London, within walking distance of the shops and bars of Camden and of Regents Park and Primrose Hill.

Roles & Responsibilities:

We are looking for two new team members: Project Manager and Senior Project Manager. While one will be more senior than the other, both positions require proven leadership skills, ability to adapt to a rapidly changing and growing business, experience in managing people, driving workload to successful completion, and managing clients. Excellent written and oral communication skills and attention to detail is also required.

This is a great opportunity for an experienced and up and coming leader (depending on position) who is smart, organised, self-motivated and enthusiastic to work with the MD to continue to grow the business.

Typical responsibilities will include:

� Project manage large language projects independently � lead service delivery for a group of GlobaLexicon clients and be the �hub of knowledge� for other more junior PMs
� Use principles, methods and GlobaLexicon tools to effectively manage the projects from initiation through to delivery and support junior team members in managing their projects
� Determine resource requirements (e.g. linguist, budget, timing) and optimal cost structure based on language project objectives and operational needs
� Ensure project resources maintain a high level of quality and professional and ethical standards
� Proactively lead the identification of any potential issues and resolve and close identified gaps
� Lead team meetings and training sessions
� Mentor PMs and Project & Office Coordinators
� Communicate effectively (verbal and written)
� Actively participate in business development efforts and client meetings
� Take on leadership of other areas such as office management, process optimization (ISO 9001), IT, marketing, etc. and delegate to junior team members as appropriate
� Proof and format documentation if required

Skills & Experience:

� BA degree in linguistics. MA preferred.
� Language skills: Fluent English and in one other language (French, German, Portuguese). Fluent/advanced in third language preferred.
� Ability to adapt to a rapidly changing and growing business
� Project management experience (2-4 year minimum depending on position) with ability to:
o apply project management principles & best practices to our business. (scope, schedule and risk management)
o be flexible and rapidly adapt and respond to business and client driven changes
� Experience working in a Market Research agency (within the operations department or liaising closely with it) is a plus
� Experience working in Translation Agency or department strongly preferred
� Proven knowledge (advanced) in use of Trados � ability to train others
� Strong written and oral communication skills including internal presentation/meeting facilitation
� Ability to lead teams - depending on position (Project Managers, Coordinators and Interns)
� Ability to multi-task
� Strong attention to detail
� Client management skills
� Excellent time management and organizational skills
� Expert in MS Office Applications (Excel, Word, PowerPoint, Outlook)
� Proficiency with other software such as Frontpage, Illustrator, etc

Benefits:

GlobaLexicon will endeavour to employ the right candidate for these key roles. As such, the following benefits will be provided:

� Salary £24,000 - £32,000 (depending on experience and position) plus bonus tied to personal and company performance
� 4 weeks paid holiday (excluding statutory holidays)
� Participation in company pension scheme

CHILDRENS REP (M/F)

Title: CHILDRENS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: French
Posted: 22nd May 2012

Club Med recruits Childrens Reps (M/F) for our resorts in France or abroad.

Your role
� Welcoming and supervising children from 2 to 4 years
� Leading manual activities, game workshops, telling fairy tales and singing songs
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 5 to 8 months or during school holidays
� Working experience in childcare supervision (nursery) mandatory
� CPR & First Aid preferred
� Fluent French compulsory

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Gestionnaire Assurance Adhésion bilingue anglais français

Title: Gestionnaire Assurance Adhésion bilingue anglais français
Salary: selon profil
Location: France, Ile de France, Paris, 75011
Languages: English, French
Posted: 11th May 2012

Au sein d�une équipe de cinq personnes, au poste de gestionnaire des adhésions/cotisations collectives, vous participerez à :

- l�élaboration des contrats d�assurance dans l�outil de gestion en collaboration avec l�équipe commerciale.
- le traitement des demandes de renseignements des clients dans le respect des normes de qualité du groupe APRIL.
- la gestion des adhésions en collaboration avec les différents acteurs concernés : les courtiers, le service Ressources Humaines des entreprises, les assurés.
- le traitement des appels à cotisation.

Profil :

Vous êtes doté d�une aisance orale et rédactionnelle aussi bien en français qu�en anglais (la connaissance d�une autre langue est également un plus).
Vos expériences à l�étranger vous ont permis d�être parfaitement bilingue en anglais.
Vous possédez un réel sens du service et vous souhaitez vous investir dans un environnement métier complexe, international et en forte croissance.
Des connaissances dans le secteur de l�assurance sont un plus.

Gestionnaire Assurance Prestation Prévoyance bilingue

Title: Gestionnaire Assurance Prestation Prévoyance bilingue
Salary: selon profil
Location: France, Ile de France, Paris, 75011
Languages: English, French
Posted: 11th May 2012

Au sein d�une équipe de cinq personnes, au poste de gestionnaire des remboursements des prestations collectives, vous participerez au traitement des demandes de renseignements des clients dans le respect des normes de qualité du groupe APRIL.
Vous serez en charge du calcul et du paiement des indemnités journalières en conformité avec les dispositions contractuelles en matière des prévoyances internationales.
Vous aurez également en charge la constitution et le suivi des dossiers d�invalidité et décès auprès de nos assureurs.

Enfin, vous serez responsable de la gestion de l'ensemble des actes nécessaires au traitement des prestations collectives :

o Les demandes de remboursement de frais de santé en application des garanties souscrites et du système médical propre à chaque pays.
o Les déclarations de sinistres (perte de bagage, responsabilité civile)
o Recueillir les informations auprès des clients ou des prestataires pour les prises en charge hospitalières.
o Le paiement des factures de nos partenaires médicaux internationaux.

Vous serez amenés à émettre des appels à nos partenaires et nos clients de façon proactive pour répondre aux exigences du groupe April : simplicité, empathie et proximité.

Profil :

Vous avez acquis lors de vos dernières expériences professionnelles de solides connaissances dans le monde de la prévoyance
Vous êtes doté d�une aisance orale et rédactionnelle aussi bien en français qu�en anglais (la connaissance d�une autre langue est également un plus).
Vos expériences à l�étranger vous ont permis de vous familiariser avec divers systèmes de santé à l�international.
Vous possédez un réel sens du service et vous souhaitez vous investir dans un environnement métier complexe, international et en forte croissance.

EA French Gaming Support Agent

Title: EA French Gaming Support Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, French
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

French Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & French
� Be fluent in written and spoken French
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

French Speaking Microsoft Windows Live Moderator

Title: French Speaking Microsoft Windows Live Moderator
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 1st May 2012

French Speaking Microsoft Windows Live Moderator

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation Package
Languages required: English & French

MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT�s.

Candidates should...

Be fluent in written and spoken French
Be fluent in written and spoken English
Have 6 months outstanding customer service experience in a service driven environment
Have excellent technical proficiency and in depth knowledge of Microsoft products
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills
Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

£6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)
Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours?

40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Data Center Assistant

Title: Data Center Assistant
Salary: Excellent
Location: Belgium
Languages: Dutch, French, German
Posted: 24th May 2012

>The area: Technology Infrastructure
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Data Center Assistant - Saint Ghislain
Our thirst for technology is a part of everything we do. The Data Center Engineering team takes the physical design of our data centers into the future. Our lab mirrors a research and development department -- cutting-edge strategies are born, tested and tested again. Along with a team of great minds, you tackle complex topics like how we use power or how to run state-of-the-art, environmentally-friendly facilities. You're a visionary who optimizes for efficiencies and never stops seeking improvements -- even small changes that can make a huge impact. You generate ideas, communicate recommendations to senior-level executives and drive implementation alongside facilities technicians.
You analyze and design improvements on engineering systems projects (e.g., cooling, electrical).
As a Data Center Assistant you will work alongside Operations Technicians in installing, troubleshooting, and maintaining servers, networking equipment, cabling. This can sometimes be a physically demanding job. You will also expand their basic knowledge and experience working computers and related equipment.

Responsibilities:

* Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.).
* Crimp and run datacenter cabling.
* Learn and apply diagnostic methods to troubleshoot datacenter equipment.
* Physically move and rack equipment.

Minimum qualifications:

* Basic knowledge of and hands on experience with computer hardware.

Preferred qualifications:

* Ability to learn new software quickly.
* Work independently or as part of a team, and ensure tasks are completed correctly and quickly.
* Safely lift and move at least 50lbs.
* Candidate must be flexible on hours; weekend and/or shift work will be required.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

French Speaking Sales Agent

Title: French Speaking Sales Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 4th May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Data Center Environmental and Safety Technician (Specialist)

Title: Data Center Environmental and Safety Technician (Specialist)
Salary: Excellent
Location: Belgium
Languages: Dutch, French, German
Posted: 24th May 2012

>The area: Operations and IT, Data Center
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We're diverse, upbeat, creative, team-oriented engineers and managers working on a daily basis to develop data centers that are changing the face of contemporary computing facilities.
The role: Data Center Environmental and Safety Technician (Specialist)
In this role you will assist the Data Center Facilities Manager and environmental/safety team in the duties relating to environmental/safety policies, procedures, and compliance activities. You will aid in performing on-site environmental/safety inspections, monitoring, sampling, reporting, permit submissions, and maintain data at several data center locations. Changes with respect to operations and day-to-day activities may require focus to be shifted as necessary.

Responsibilities:

* Prepare or oversee the completion of site specific environmental permitting (e.g., wastewater, air) and environmental summary tables/charts. Complete or ensure completion of monitoring activities as required by permits and/or company procedures.
* Conduct or ensure environmental/safety training is completed. Also, ensure that environmental and safety incidents are properly investigated and reported.
* Take responsibility for investigating and resolving environmental/safety questions or issues.
* Participate in and/or facilitate environmental/safety meetings and inspections.
* Perform all tasks in a safe and efficient manner and adheres to all environmental/safety regulations pertaining to each job assignment (i.e., wear safety glasses, hearing/personal protective equipment).

Requirements:

* Education qualification preferred with a focus on study in Engineering, Environmental Sciences, Safety or a related discipline or equivalent.
* Strong experience of plant operation or working knowledge of European and Belgian environmental regulations and training experience required.
* Experience with prevention advisor for a level C and Hazardous Materials is desirable but is not mandatory as this training can be provided.
* Excellent communication and organizational skills.
* Must be able to access all parts of the datacenter – climb stairs, roof access ladders, uneven work surfaces, etc., don appropriate personal protective equipment, and travel to various site locations up to 50% of the time.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Hardware Operations Manager

Title: Hardware Operations Manager
Salary: Excellent
Location: Belgium
Languages: Dutch, French, German
Posted: 24th May 2012

>The area: Technology Infrastructure
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Hardware Operations Manager - Saint-Ghislain
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also tackle the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
You manage a team that ensures the quality installation of server hardware and components. You coordinate over multiple sites and take charge of complicated installations/troubleshooting.

Responsibilities:

* Oversee the day to day management of datacentre operations
* Work with the full operations group and with Google's strategic planners to help design each new generation of our computing and network architecture
* Manage multiple ongoing and parallel projects, tracking to priorities and shifting tactical technology changes
* Hire, coach and develop a team of technical staff to meet company objectives
* Manage communications with third parties and local interest groups

Minimum qualifications:

* Valid EU work authorization.
* IT degree level qualification.
* Experience managing managers/team leads and technical teams.
* Experience with UNIX/Linux system administration.

Preferred qualifications:

* Understanding of facilities equipment requirements for high-availability data centres ideally in data center or server room environments.
* Solid technical understanding of server hardware architecture, maintenance and repair.
* Excellent communication skills.

French Speaking Sales Executive - Computer Associates

Title: French Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 1st May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

CHILDRENS REP (M/F)

Title: CHILDRENS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: French
Posted: 22nd May 2012

Club Med recruits Childrens Reps (M/F) for our resorts in France or abroad.

Your role
� Welcoming and supervising children from 2 to 4 years
� Leading manual activities, game workshops, telling fairy tales and singing songs
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 5 to 8 months or during school holidays
� Working experience in childcare supervision (nursery) mandatory
� CPR & First Aid preferred
� Fluent French compulsory

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Transport Management � German and French speaking - Trainee Programme

Title: Transport Management � German and French speaking - Trainee Programme
Salary: approx. 2000/month according to degree and experience
Location: Austria, Tyrol (Tirol), Innsbruck, 6330 Kufstein
Languages: English, French, German
Posted: 27th Apr 2012

LKW WALTER was founded in 1924 and is one of the largest full truck load companies in Europe. It is among Austria's Top 100 companies. We focus on the organisation of full truck loads all over Europe, the CIS and the Middle East. Since 1984 LKW WALTER has been a pioneer in the development of combined road/rail and short sea transports. The LKW WALTER group is one of Austria's most successful private companies.

Your job
Intensive training programme �Train the Winner� over several months
Collaboration in international teams in an active, dynamic environment
Daily networking with customers and transport partners all over Europe
Organisation and supervision of international transports (road transports and combined transport)
Purchasing and selling negotiations
Independent monitoring of success with our managemenet information system
Visiting our international business partners
Regular support within our coaching programme

Your perspectives
Management of international markets and key accounts
Cooperation in inter-divisional projects
Adopting a field of your own responsibility
Intensive advanced training and development
Attractive income and profit sharing
Secure employment in a financially strong, private company
Modern working environment and numerous social benefits

Your career opportunities:
In line with our company philosophy, all future managers are appointed internally.

Your profile
Recently completed studies in business (university, college)
Specialisation in international business, management, marketing, foreign trade, logistics, tourism or similar fields
Good knowledge of German is a must!

Your working place is in Kufstein (the Tyrol, Austria).

Software Engineer in Test, YouTube

Title: Software Engineer in Test, YouTube
Salary: Excellent
Location: France, Ile de France, Paris
Languages: French
Posted: 24th May 2012

>The area: YouTube and Video
The first video posted on YouTube was a 19-second clip called "Me at the Zoo."Â� Today, more than 48 hours of video are uploaded every minute. The YouTube and Video team helps budding filmmakers and musicians build careers, creates products like Google TV and YouTube Live and runs collaborative projects like Life in a Day and the YouTube Symphony Orchestra. We are leading a change in how we entertain, inform and share with one another, whether through cat videos or footage of a revolution in progress.
The role: Software Engineer in Test, YouTube - Paris
At Google we approach testing differently -- we are testing, and breaking, code constantly, but we help rebuild it better. Software Engineers in Test (SET) design Google's testing infrastructure and write code to examine and validate large-scale software development and deployments. As an SET, you partner with software developers to create and code tests concurrently with product development. You build tools that help developers be more productive, write better code and test it themselves. Troubleshooting is an understatement, it's more like trouble-forecasting.

Responsibilities:

* Build advanced automated test suites to exercise our world-class applications.
* Work with the development and test engineering teams to automate testing.
* Conduct research on emerging technologies.
* Analyze and decompose a complicated software system and design a strategy to test this system.
* Train and mentor other team members.

Minimum qualifications:

* BS/MS in Computer Science (In lieu of degree, relevant skills or equivalent experience).
* 1 year relevant work experience, including development and/or test automation experience.

Preferred qualifications:

* Master's or PhD in Computer Science or related technical field.
* Excellent coding skill in C, C , Java or Python.
* Good scripting skills in at least one common language (Perl, Python, Shell).
* Highly proficient in a Unix/Linux environment.
* Deep knowledge of internet technologies.

Multilingual Speaking Customer Service Executive - Summer Project

Title: Multilingual Speaking Customer Service Executive - Summer Project
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: Dutch, French, German, Italian, Portuguese, Russian, Spanish, Swedish, Greek, Polish
Posted: 10th May 2012

Are you looking for an exciting job and are you available during the summer?

Our Customer Service department is hiring international and enthusiastic candidates on project basis to assist in the summer.

As a Customer Service Executive - Summer Project you are responsible for handling pre and post booking (hotel reservations) inquiries by email and fax. You are also an intermediary between customers and the hotel.

Tasks:

Handle pre and post reservation inquiries by e-mails and fax;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests if necessary.

Required skills:

Excellent communication skills;
Excellent commercial selling skills;
Problem solving;
Experience with internet and hotel industry;
Sense of responsibility, independent and customer friendly.

Our ideal candidate:

Fluent both written and spoken in English and one of the languages above;
Registrated in the Netherlands;
Available to start Monday May 7th, May 21th, June 4th or June 11th ;
Sense of responsibility, independent and customer friendly who is not afraid to tackle problems.

What Booking.com will offer You!!!

A gross salary of EUR 1.500,- based on 40 hours;
International working environment;
Convenient office location in the center of Amsterdam;
20% Premium pay for hours worked after 7pm;
60% Premium pay for hours worked on the Weekend;
80% Premium pay for hours worked after 7pm on the Weekend;
Travel Allowance.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

English and German into French Financial Translator

Title: English and German into French Financial Translator
Salary: £22,000-26,000
Location: United Kingdom, London, Central London
Languages: English, French, German
Posted: 18th May 2012

CLS Communication is an integrated language service provider for multilingual communication in the finance, legal, life sciences, insurance and telecommunications fields. We are a rapidly expanding company specialising in the creation, translation and management of multilingual content and employ around 600 staff at our offices around the world. To strengthen our in-house translation team in London, we are looking for an

English and German into French Financial Translator

Your responsibilities: Based at our offices in central London, you will translate a wide variety of financial documents for our international client base. You will also be responsible for the quality assurance of these texts. You will apply your excellent writing skills, as many of the documents to be translated are in the area of corporate communications. You may also be responsible for cultivating and strengthening relationships with key client contacts.

Your profile: You will be a French native speaker, with a degree in a relevant subject, plus a translation qualification and/or the equivalent professional translation experience.

You will offer English plus German as your source languages. Knowledge of the financial sector would be an advantage, and experience of legal translation would also be helpful.

You will be able to work under time pressure. As a team-player, you will be able to integrate quickly into a new environment, get along with people from different cultural backgrounds and be a self-starter. An excellent command of common software applications such as MS Office is a prerequisite. Knowledge of the Trados suite of products and how to use them appropriately in your day-to-day work is an advantage.

What we offer: This is a full-time position. You will have the opportunity to take on responsibility as part of a multicultural team in London. We also offer attractive employment conditions, flexible working hours and good opportunities for personal development.

French Speaking Technical Support Representative

Title: French Speaking Technical Support Representative
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

Our client portfolio is made up of a broad range of the biggest and best-known companies in the world including EA Games, Microsoft, Cisco, and ASOS.

Role: Technical Support Representative
Reports to: Technical Support Managers

Purpose:

Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.

Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.

The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Responsibilities:

� Deal with customer contacts in an effective, efficient and courteous manner.
� Troubleshoot all known/unknown issues with a specific product.
� Follow agreed technical support processes and procedures.
� Maintain clear documentation of all issues/troubleshooting.
� Research solutions to customers� unresolved problems.
� Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.
� Report all new findings to appropriate client specific Team Lead.
� Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.
� Support the client specific Team Lead to ensure an effective service.
� Achieve the agreed utilisation rate set and agreed by line manager.
� Adhere to client specific policies.
� Represent the client with the highest level of professionalism.
� Ensure familiarisation with all client specific media and hardware
� Deliver an effective, efficient and accurate test service when involved in a client test project.
� Perform any other duties relating to the tech departments as and when required.

SKILLS

Essential Criteria:

� Fluency in written & spoken English and French
� Customer Focus � 6 months outstanding customer service experience in a service driven environment
� Good knowledge of appropriate Windows operations systems.
� Good knowledge of hardware and PC configuration.
� Good time management skills.
� Knowledge of the internet.
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask, plan and prioritise workload
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and troubleshooting skills
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� 2 years outstanding customer service experience in a service driven environment
� An understanding/working knowledge of networking
� An interest in photography

TERMS AND CONDITIONS

SALARY

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).

If you start after 21st of a month, you will not receive your first payment until the following month.

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Friday
7am � 7pm however your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

TRAINING/INDUCTION

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

HOLIDAYS

21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

PROBATION PERIOD

There will be a 3 month probation period before confirmation of your contract status.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Enterprise Sales Engineer, Google Apps

Title: Enterprise Sales Engineer, Google Apps
Salary: Excellent
Location: France, Ile de France, Paris
Languages: French
Posted: 24th May 2012

>The area: Enterprise
We've helped over 30 million employees at three million organizations around the world to "go Google."Â� As masters of cloud computing, the Enterprise team helps small and large businesses, educational institutions and government agencies discover the wonders of "the cloud"Â� and work smarter through Google Apps. Our technical and sales teams design and implement solutions for these organizations with custom features, security and support -- all with Google's philosophy of innovation and ease of use in mind.
The role: Enterprise Sales Engineer
When leading companies decide to "go Google," it's a huge win for spreading the power of cloud computing globally. But the Enterprise Sales team can't do it alone. Once educational institutions, government agencies and other businesses sign on to use Google Enterprise products to make their work more productive, mobile and collaborative, you come in. As an Enterprise Sales Engineer, you assist fellow Sales Googlers by problem-solving key technical issues for our customers. You liaise with the Product Marketing Management and Engineering teams to stay on top of industry trends and devise enhancements to Enterprise products.

Responsibilities:

* Engage with sales prospects, prepare and present demonstrations of Google products, and address technical questions that arise throughout the sales process.
* Work closely with our product, support, engineering, and sales teams.
* Take responsibility for technical aspects of solutions to include such activities as supporting bid responses, product and solution briefings, proof-of-concept work, and the co-ordination of supporting technical resources.
* Work hands-on with Google's Enterprise Enterprise Apps products to demonstrate and prototype integrations in customer/partner environments.

Minimum Qualifications:

* BA/BS degree in Computer Science or related technical subject. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Experience serving in a pre-sales capacity or equivalent experience in a customer facing role to include working as a member of a professional services or systems engineering team.
* In-depth knowledge of web and related technologies (HTTP, Basic/NTLM, cookies/sessions, XML/XSLT/XHTML/HTML), including a working knowledge of web application development and integration (REST, SOAP, J2EE, CGI/Java/ASP servlets).
* Conversant in Web 2.0 development platforms and solutions to include J2EE, Java servlets, javascript, XML/XSLT/XHTML/HTML, ASP, CGI, Ajax, cookies, session management and flash.
* Demonstrable ability to create demo scripts in any one of the following scripting/programming languages: Java, C , Javascript, Python, Perl and/or Shell Scripting.
* Excellent communicator who has experience presenting to different audiences. Fluency in French and English.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Financial Analyst, Sales Finance

Title: Financial Analyst, Sales Finance
Salary: Excellent
Location: France, Ile de France, Paris
Languages: French
Posted: 24th May 2012

>The area: Finance
The name Google came from "googol,"Â� a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team. Whether designing processes to support our global businesses, providing forward-thinking analysis or managing our day-to-day balance sheets, our seasoned accounting and finance pros create innovative solutions to a googol of challenges and keep our business on track.
The role: Financial Analyst, Sales Finance
Financial Analysts ensure that Google makes sound financial decisions. Our team of Financial Analysts foster the financial health of our organization by partnering closely with our various functions, tracking performance metrics and creating financial models. Our Financial Analysts are up to date with the latest economic trends and apply knowledge around rates of return, depreciations, working capital requirements and investment performance to the projects at hand. As a Financial Analyst, you are called upon to build complex scenarios analyses that serve as the basis for recommendations that leaders of the business draw from to make critical strategic decisions. A master juggler working on multiple projects at a time, you maintain a consistently high level of attention to detail while finding creative ways to tackle financial challenges.
Opening date for applications: 1 May 2012
Closing date for applications: 28 May 2012

Responsibilities:

* Act as a finance partner for all SEEMEA Sales activity. You will work closely with a budget planner and other Finance team-mates but also partner with senior delegates within the Sales area.
* Analyze business drivers and trends to deliver ctionable insights.
* Maintenance and continuous improvement of existing reports while developing and scaling new frameworks for tracking KPIs and Return on Investment of marketing activity.
* Decision support and analysis projects for both the SEEMEA Sales team and as part of the global Finance team.

Minimum Qualifications:

* BA/BS degree in CS, EE, Math, or related quantitative field. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* MA/MSc or MBA degree with consulting experience.
* Demonstrable financial / quantitative analysis experience from a high growth firm, a leading consultancy or financial services company
* Proven Microsoft Excel skills (pivot tables, etc.), Database query experience (e.g. SQL), and other database, automation or business intelligence skills (e.g VBA, javascript, python, R, Essbase).
* High attention to detail with excellent organisational and analytical skills, and the capability to handle multiple projects and stakeholders.
* Strong presentation skills and project management experience
* Excellent written and oral communication skills

Country Marketing Manager, Benelux

Title: Country Marketing Manager, Benelux
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: French
Posted: 24th May 2012

>The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Country Marketing Manager, Benelux
As the Country Marketing Manager, you will be responsible for defining and executing marketing strategy for countries in the Benelux region. You will need to set convincing strategies for our key products, accelerating penetration and product usage. You will advocate, communicate and implement strategy to country teams and senior management, working closely with the central and regional PR, Policy and Product teams and project-manage the execution of high impact programs to meet set objectives. You will also work with market insights and quantitative marketing to design and deliver studies and track effectiveness and ROI of marketing programs. This role is based in Amsterdam and you will report to the Regional Marketing Director of Northern and Central Europe, who is based in London, UK.

Responsibilities:

* Be in charge of the development of Google's marketing plans for business and consumer products for the region, and advocate, communicate and implement the strategy working closely with the Google product, sales and PR teams.
* Drive new B2B marketing programmes aiming to bring more companies online and use Google’s online marketing tools. Create and execute on B2C programs that stimulate use of Google, Chrome, Android and YouTube services and also enhance brand perception and reputation. Build successful test cases for further international expansion.
* Lead and develop a highly motivated team of great marketers in Amsterdam and Brussels.
* Ensure the monitoring of industry and provide local market expertise to the Google team.
* Evaluate opportunities and implement impactful creative programs and campaigns to increase awareness and adoption of Google products.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience

Preferred Qualifications:

* Local strategic marketing experience with solid internet, online services/media industry experience
* Thorough understanding of the Small and Medium Business environment in both Netherlands and Belgium and understanding of Google's strategic and competitive position
* Strong aptitude for determining the optimal way to position products in the market and understanding of the search, online advertising, or web publishing markets
* Proven ability to deliver outstanding and highly creative marketing achievements with limited budgets. Have an entrepreneurial and hands-on mentality
* A proven, successful track record of increasing company revenue and awareness through well-executed marketing efforts. A Think Big mentality. A real team-player who’s able to manage and guide energetic teams in a very fast paced environment
* Fluency English and Dutch or French.

Legal Intern - Paris

Title: Legal Intern - Paris
Salary: Excellent
Location: France
Languages: English, French, Dari
Posted: 24th May 2012

Legal Intern - Paris
This position is based in Paris, France.
The area: Legal
Le service juridique de Google est une Ã©quipe composÃ©e de juristes et de professionnels du droit dont le champs d'action est vÃ©ritablement international. Nous sommes fiers de travailler pour une entreprise qui a un objectif clair ("organiser l'information pour la rendre accessible et utile Ã tous") et une Ã©thique forte ("don't be evil"). Le caractÃ¨re innovant des produits et services de Google soulÃ¨ve des questions juridiques complexes qui demandent des rÃ©ponses Ã la fois crÃ©atives et pratiques. Nous travaillons au carrefour des nouvelles technologies et de la lÃ©gislation actuelle pour apporter ces rÃ©ponses et aider ainsi Google Ã inventer des produits rÃ©volutionnaires pour nos utilisateurs aux quatre coins du monde. Si vous vous reconnaissez dans cet environnement, c'est peut-Ãªtre qu'il est fait pour vous.
The role: Legal Intern
Google recherche des juristes stagiaires dotÃ©s d'une spÃ©cialisation en propriÃ©tÃ© intellectuelle, en droit des technologies ou en droit de la communication, afin de participer aux nombreuses activitÃ©s du service juridique, y compris la rÃ©daction de contrats commerciaux, l'encadrement de projets marketing ou encore la gestion de litiges et le traitement des rÃ©clamations. Les candidats doivent Ãªtre capables de fournir un travail de haute qualitÃ©, dans un environnement au rythme rapide, et de travailler en franÃ§ais et en anglais, Ã l'oral comme Ã l'Ã©crit.
Responsibilities:

* Effectuer des recherches juridiques dans un grand nombre de domaines, y compris: le droit de la propriÃ©tÃ© intellectuelle, le droit de la communication, le droit de la consommation, le droit de la publicitÃ©, etc.
* RÃ©pondre Ã diffÃ©rents types de rÃ©clamations juridiques d'utilisateurs et de tiers concernant des services de Google.
* Assister l'Ã©quipe juridique dans la prÃ©paration et la gestion de contentieux.
* Participer Ã la crÃ©ation d'une base interne de connaissance pour l'Ã©quipe juridique.

Minimum Qualifications:

* Un diplÃ´me (LL.M. ou Ã©quivalent). Au lieu de diplÃ´me, expÃ©rience professionnelle Ã©quivalente.

Preferred Qualifications:

* Excellente capacitÃ© de recherche et d'analyse juridique.
* Excellente connaissance des nouvelles technologies et des services en ligne.
* Excellente expression Ã©crite et orale en franÃ§ais et en anglais.
* DÃ©termination, sens de l?organisation et capacitÃ© de gÃ©rer plusieurs projets simultanÃ©ment, dans le respect des dÃ©lais.
* Excellente formation universitaire avec un diplÃ´me de 3Ã¨me cycle franÃ§ais (DEA, DESS, MagistÃ¨re) en droit de la propriÃ©tÃ© intellectuelle, de la communication ou des nouvelles technologies. Un diplÃ´me juridique d?une facultÃ© de droit anglaise ou nord amÃ©ricaine (LL.M. ou Ã©quivalent) est un atout. Une convention de stage avec un Ã©tablissement d'enseignement supÃ©rieur est requise.

The area: Legal
20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for tackling some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you tackle unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.
The role: Legal Intern
As a Legal Intern with a specialization in intellectual property, technology or media law, you will contribute to the legal team?s efforts in a variety of areas including commercial agreements, marketing projects as well as dispute resolution and litigation. Candidates should be capable of producing high-quality legal research and analysis work in a flexible, fast-paced environment and have the ability to work in French and in English, orally and in writing.
Responsibilities:

* Conduct legal research on a variety of legal topics including: intellectual property, consumer regulations, media regulations, advertising law, etc.
* Respond to various legal requests from users and third parties in relation to Google services.
* Assist the legal team in the preparation and the management of court actions.
* Participate in the creation of an internal knowledge base for the legal team.

Minimum Qualifications:

* Graduate degree (LL.M. or equivalent). In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Excellent legal analysis and research skills.
* Excellent knowledge of online technologies and services.
* Hard working, well organised and able to manage numerous projects simultaneously under deadline pressure.
* Academic training within a French 3Ã¨me cycle diploma (DEA, DESS, MagistÃ¨re) in intellectual property, technology law or communication law. Graduate degree (LL.M. or equivalent) from an English or North American law school. A convention de stage with an academic institution.
* Excellent written and oral skills in French and English.

Strategic Partner Manager, Channel Sales

Title: Strategic Partner Manager, Channel Sales
Salary: Excellent
Location: Canada, Ontario, Toronto
Languages: French
Posted: 24th May 2012

>The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Strategic Partner Manager, Channel Sales
Google's line of products and services to clients never stops growing. Strategic Partner Analysts help build and maintain strategic relationships with many of our top partners. You forecast and report revenue and other key metrics, track progress toward forecasts and ensure prompt and proper resolution of partner inquiries. You lead analyses and communicate final recommendations that impact the negotiation and closing of strategic partnerships. Represent Google's user, product and program interests and influence our key partners regarding contractual, technical and financial issues.

Responsibilities:

* Define and drive implementation of performance improvement initiatives for specific partners based on detailed understanding of partners practices and available Google tools and processes. Develop and execute strategic account plans for the partners within his/her portfolio, including growth opportunities identification, action planning and revenue forecasting.
* Be the first point of contact for partners around all key areas and lead cross-functional effort to identify and solve any roadblocks.
* Drive implementation of standard performance monitoring tools and standard operations best practices for the Channel Sales program.
* Ensure partners are fulfilling their contractual obligations and that Google is providing the required support for them to do so – e.g. technology, training, account management, marketing.
* Leading cross-functional team (with Marketing, Sales Engineering, Training, Editorial/Optimization, Product) toward common goal with specific partners.

Minimum Qualifications:

* BA or BS degree (In lieu of degree, 4 years of relevant work experience)
* 6 years of relevant work experience, including 4 years of industry experience.

Preferred Qualifications:

* Master's degree in a related field.
* Excellent analytical and quantitative skills.
* Superior command of Excel.
* Proven track record of initiating and successfully negotiate new business opportunities.
* Must be fluent in spoken and written English and Canadian French.

Online Media Associate (Multiple Languages Available) New Grad - Wroclaw

Multilingual Customer Service Executive

Title: Multilingual Customer Service Executive
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: Arabic, Dutch, French, German, Italian, Norwegian, Russian, Spanish, Swedish, Turkish
Posted: 10th May 2012

German/French/Dutch/Arabic/Turkish/Russian/Italian/Spanish/Norwegian/Swedish

As a Customer Service Executive you will report to a Team Leader in customer care. We are looking for candidates that are dedicated to cover different shifts The positions start either on the 11th or the 25th of June.

As a Customer Service Executive you are responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.

Main Responsibilities:

� Handle pre and post reservation inquiries by phone, e-mails and fax;
� Handle sales requests by phone and e-mail;
� Modify, change and/or cancel existing reservations;
� Outbound calls to hotels/guests to arrangement special requests;
� Liaison between guest and hotel to resolve complaints;
� Manage relationships with hotels by providing high levels of customer service and account management support.
� Excellent communication skills;
� Excellent commercial selling skills;
� Problem solving;
� Experience with internet and hotel industry;
� Sense of responsibility;
� Independent and customer friendly.

Requirements:

� Our ideal candidate is fluent in English and another language listed above;
� MBO level or higher;
� Available Full-time (40hrs) and flexible in your schedule.

What Booking.com will offer You!!!

� A gross salary of EUR 1.700,- based on 40 hours;
� International working environment;
� Convenient office location in the center of Amsterdam;
� 8% holiday money paid in May of every year;
� 26 holidays per year on full time bases;
� Quarterly Bonus Plan 12% of your salary, based on set targets;
� 20% Premium pay for hours worked after 7pm;
� 60% Premium pay for hours worked on the Weekend;
� 80% Premium pay for hours worked after 7pm on the Weekend;
� Travel Allowance.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Online Media Associate Program (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Program (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Dutch, French, German, Italian, Russian, Spanish, Czech, Hungarian, Ukrainian, Hebrew
Posted: 24th May 2012

Online Media Associate Program (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Dutch, French, German, Hebrew, Hungarian, Italian, Russian, Spanish and Ukrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Media Associate Program (Multiple Languages Available)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Provide outstanding customer focus, account management and sales or technical support to Google's advertisers, publishers and/or users.
* Secure new clients by presenting search marketing solutions.
* Implement creative ways to drive account development at scale, improve our client relationships and increase revenue by up-selling and promoting other Google products.
* Provide strategic advice and help solve business or technical issues by working closely in a consultative role with key internal and external clients.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Strong computer application skills and interest in technology and the online world. For some more technical positions, experience in Search Engine Optimisation and technologies such as HTML, CSS, PHP JavaScript, SQL or Python.
* Excellent written and verbal communication skills in English and in the language you would support.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

French or German Speaking Customer Service Representatives

Title: French or German Speaking Customer Service Representatives
Salary: Dependant on Experience
Location: United Kingdom, Scotland, Glasgow Area, Glasgow
Languages: French, German
Posted: 18th May 2012

Ralph Lauren once said 'I don't design clothes, I design dreams'

Do you dream of delivering legendary customer service??? Read on...

Recruiting now - Full Time Customer Service Representatives representing prestigious fashion brand Ralph Lauren

Shifts - 37.5 hours per week, 5/7 days between 0800 - 1900

Must be fluent in written/spoken French (native fluency) or German (native fluency), and fluent in English in order to be considered for position
Position Summary

The Customer Service Associate for the Ralph Lauren project will develop customer relationships to increase customer loyalty for the Ralph Lauren brands supported on RalphLauren.com and in national advertising. They will interact with customers utilising multiple systems, and browsers, in an efficient and professional manner. Learning and effectively articulating the Brand and the product of Ralph Lauren to ensure the delivery of a legendary customer experience in every contact.

Job Description

Responsibilities and typical activities for this position will include the following:

�Learn and articulate Polo Ralph Lauren products and lifestyle and respond to inquiries on the current season of merchandise featured on RalphLauren.com
�Respond to incoming contacts regarding sales, customer service issues, and technical website issues
�Listen to customers to understand their needs; provide appropriate action or response to those needs
�Confidently navigate the RalphLauren.com website, internet, customer support systems, and company supported intranet
�Assist customers in selecting Internet options for browsing along with navigation and placing orders on the website
�Communicate and manage conflict resolution in a professional manner; handle all basic and frequently occurring situations regarding order placement, order and return status issues, and current product information
�Use decision-making skills effectively, critical thinking, and elements of effective communication; use appropriate telephone etiquette and interpersonal skills
�Provide merchandise recommendations to customers when placing orders, inquiring about items, and responding to other inquiries such as returns and exchanges; be aware of and act upon potential up-sell opportunities
�Maintain a thorough knowledge and skill base for product, operations, policies and procedures, and computerised information systems
�Demonstrate professionalism by creating a positive image for RalphLauren.com
�Analyse needs, qualify, and refer RalphLauren.com customers to the proper sales channels
�Communicate information to the customer on current website features, upcoming promotions, products, retail stores, etc.
�Research inquiries and de-escalate customer�s concerns
�Provide follow up solutions to customer issues by following established procedures, process flows, and policies
�Interact with customers and other internal and external departments in a clear, concise, courteous, and professional manner via e-mail, letters, or phone
�Utilise writing, grammar, and proofreading skills to respond to e-mails
�Perform other duties as assigned

Knowledge, Skills and Abilities:

�Written/spoken fluency in French/ German & English
�Customer Service experience, preferably within an inbound Contact Centre environment is preferred
�Proficient internet browsing skills, with ability to navigate through multiple browsers and various search engines
�Solid keyboard and computer skills - including Microsoft and Windows based programs
�Able to see colour and pass a colour-blindness test
�Ability to multi-task and work in a fast paced environment under the direction of the

Team Manager

�Flexible and able to adapt to change and new situations
�Strong time management and organisational skills
�Detail oriented with analytical ability
�Excellent verbal and written business communication skills
�Professional, flexible, and positive team player that is self-directed and self-motivated
�Ability and willingness to learn new skills and technologies
�Passion for providing great service to customers
�Experience with luxury, fashion, apparel industries, preferred

Core Competencies

�Communication
�Technical Expertise
�Commercial Awareness
�Leadership
�Innovation/Creativity
�Problem Solving

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Implementation Consultant

Title: Implementation Consultant
Salary: Excellent
Location: United Kingdom, South East, Berkshire
Languages: English, French, Spanish
Posted: 4th May 2012

Brainware, Inc. is seeking an implementation consultant/technical lead who will be responsible for defining business requirements, writing technical specifications, architecting customer-specific solutions and driving successful customer implementations of our enterprise software applications in the UK. The implementation consultant will work closely with our Project Managers to deploy the Brainware software at client sites. Brainware, Inc. is an innovative provider of intelligent data capture and enterprise search solutions that help Global 2000 companies eliminate costly manual data entry, rapidly process large volumes of documents and retrieve data from across the enterprise.

Responsibilities:

* Provides technical expertise, guidance and direction in the design, development and deployment of customer solutions.
* Participates in planning, organizing and estimating technical solutions.
* Builds effective internal and external relationships to provide exceptional customer service and solutions.
* Translates client needs into technical requirements. Provides conceptual design, prototype, and test cycles appropriate for the Brainware product selected by our clients.
* Develops proficiency and be able to demonstrate functional and technical understanding of Brainware's application platforms.
* Researches and resolves customer implementation issues.
* Tailor our software solutions into customer environments using VBScript and/or .NET depending on the application.

Requirements:

* Excellent written and verbal communications skills, along with strong organizational and presentation abilities. The ideal candidate is self-motivated, analytical and possesses excellent troubleshooting skills.
* Bachelor's Degree in Computer Science, Information Technology, Engineering or a related field.
* 2+ years development experience with the Microsoft platforms, including VB.NET and ASP.NET
* 3+ years programming experience
* Systems integration experience
* Strong problem solving capabilities
* Ability to work on many projects and project teams simultaneously
* Software and Hardware Skills Requirements (Must have):
* VB Script
* SQL
* MS SQL Server and/or Oracle
* Experience with any of the following is a plus:
* ASP .NET
* Document Management Systems
* Optical Character Recognition (OCR)
* Finance and Accounting
* SAP or Oracle ERP
* Travel required (up to 30%)

Must be legally authorized to work in the UK without visa sponsorship for employment.
No phone calls - principals only Brainware, Inc. is an Equal Opportunity Employer.

Online Media Associate Intern (Multiple Languages Available) - Wroclaw

Title: Online Media Associate Intern (Multiple Languages Available) - Wroclaw
Salary: Excellent
Location: Poland
Languages: English, French, German, Italian, Russian, Spanish
Posted: 24th May 2012

Online Media Associate Intern (Multiple Languages Available) - Wroclaw
This position is based in Wroclaw, Poland.
This position is available in the following languages: French, German, Italian, Russian and Spanish.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration: - Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks. - Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Technical Analyst, Digital Marketing (European languages)

Title: Technical Analyst, Digital Marketing (European languages)
Salary: £25000 - £30000 per annum + 20% bonus + equity + benefits!
Location: United Kingdom, London
Languages: French, German, Spanish
Posted: 17th May 2012

Use your strong French and Spanish/German language skills to resolve technical issues for the clients of this massively growing digital technology company. This job is the pathway to fast career progression within the company, as you'll become a real expert on the platform!

Technical Analyst, Digital Marketing (European languages)
Central London
£25K- £30K + 20% bonus + shares + benefits

THE COMPANY
This fast-growing, award winning Tech Company provides digital marketing technology to advertising agencies and advertisers. The clear leaders in their field, they are one of the hottest companies to come out of Silicon Valley! From the USA they've spread to the UK, France, Germany, Australia and Singapore.... providing unprecedented opportunities for employees to advance their careers not only in the UK, but also in overseas offices! They have gorgeous new premises in Covent Garden with a fully stocked kitchen, and all employees get shares in the company as part of the package!

WHAT YOU'LL DO
You'll use your superb French and Spanish/German language skills to provide first-line technical support to clients based in Europe. Clients will phone/email in their queries regarding technical support with the platform, and you'll use your top skills in problem-solving to resolve the issue in a logical and methodical manner. The person currently doing this job has just been promoted, so there's lots of room for career progression!

WHO YOU'LL BE
You'll speak and write in native/fluent English, French and Spanish/German. You'll have a numerical or scientific degree such as a BSc, BCom, BEng and will thrive on solving problems in a logical, methodical manner. You'll relish a technical environment and will have strong communication skills. You'll have advanced skills in Microsoft Excel (formulas, pivot tables, etc...) and will be independent, self-motivated and success-driven!

WHAT NEXT?
If you want to hear more, see a job description or have any questions then please send your CV to Amelia Cranfield without delay. You can also give me a call on 0207 004 0560 for a confidential chat, or find me on LinkedIn.

Technical Support Advisor

Title: Technical Support Advisor
Salary: 23500
Location: United Kingdom, South East, Buckinghamshire, Aylesbury
Languages: French, German, Italian
Posted: 10th May 2012

About the Role
Our Business Support is a diverse mix of highly customer service orientated and technically skilled Technical Support Analysts. The Technical Support Team is made up of high level technically savvy engineers that support regions across EMEA, which makes for a very multicultural team. Dealing with customers from so many different backgrounds means that the team has to be quite diverse and adaptable in its approach to working with these vastly different nationalities and cultures.
Every Technical Support Engineer is vital to the success of this highly effective support function and ensures that our customers are provided with the innovative, effective and timely solutions required to complete their tasks and resolve their issues.
Business Support works to exceedingly high standards with every customer to ensure that the reputation of the company is maintained and can be relied upon to deliver great service and return on investment.
Key Responsibilities
� The Technical Support Engineer will provide telephone and email based technical support to corporate customers with an aim of resolving 70% plus within Tier 1.
� Document and record each interaction with the customer with clear and concise information/resolution according to company standards of quality on our call logging system.
� Maintain excellent customer satisfaction rating whilst striving for high quality audit scores
� Achieve or exceed departmental goals for Case Management, Email and Phone response times, and Customer Satisfaction scores.
� Adhere to Business Support best practice guidelines.
Requirements for the role
� Excellent troubleshooting and analytical skills
� Experience of working in an IT based telephone support role
� Basic Networking skills
� Solid understanding of various Operating Systems Windows XP, Windows 7, Server 2003, Server 2008, MAC OS
� Experience of ticket logging systems
� Ability to handle technical issues from opening through to resolution or escalation to next tier
� Excellent communication skills
� Maintain a high efficiency rating with your call statistics
� Awareness of best practices for case management/customer interaction
� Participate in team activities including not limited to meetings and training
� Maintain a high customer satisfaction rating
� Must be fluent in English and Italian or German or French
� Exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading and some client/server operations is desired
� Preferred Microsoft Certified Professional qualification and Security+ Certified.

Customer Account Manager with French/ Italian

Title: Customer Account Manager with French/ Italian
Salary: €65000.00 - €75000.00 per annum + Car
Location: Ireland, Dublin Region
Languages: French
Posted: 10th May 2012

A large Multinational seeking Customer Account Managers with fluency in English, French and ideally Italian speakers. This permanent position in based in North Dublin and offering a highly competitive salary.

Responsibilities
Partner with assigned channels/functional areas as the primary point of contact with business leaders.
Responsible for overall customer service "sales" strategy, leading the development of process improvements and identifying best practices within and across departments (Product Management, Services, Manufacturing and Distribution Operations).
Develop team to be an extension of the sales organization, participating in:
Pre-orders (pricing, availability, quoting, technical specifications, web/e-mail inquiries).
Order processing (promise dates, order entry, collaboration with supply chain and operations).
Customer inquiries (technical questions, warranty, returns, delivery dates).
Maintain customer focus on all delivery times and answering to customer's inquiries using standard guidelines.
Assess customer feedback and other key performance metrics as it relates to assigned channels and functional areas, Develop and implement actions to deliver high customer satisfaction.
Ensure training, technology, employees' skills, quality control, procedures and policies are aligned with the customer experience strategy.
Accountable for ensuring teams formulate customer resolution and response in a timely and accurate manner.
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationship with external and internal customers, colleagues, and the customer experience management team.
Identify and escalate consistent or recurring problems with systems functionality.
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organization's standard policies and procedures towards customer experience.
As a member of the Regional Customer Experience Leadership Team, provide input to the overall customer service strategy for the Region.

Experience Required
Bachelor's Degree in Business, Finance, Marketing or Supply Chain. Master's degree preferred.
Previous management experience with a direct reporting structure at a professional level.
Advanced knowledge of CRM systems.
Professional certification is a plus
5+ years of experience in a capacity where an understanding of how a business goes to market is gained.
5+ years previous experience of managing teams in a customer facing role.
High level business acumen and understanding of business strategy.
Multiple language skills are necessary - French Italian & English

For more information, please contact Fiona on 016627291 or email Fiona.toher@hays.com Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Italian & French Customer Repair Administrators - Warrington

Title: Italian & French Customer Repair Administrators - Warrington
Salary: 17,000 pro rata
Location: United Kingdom, North West, Manchester, Warrington
Languages: French, Italian
Posted: 10th May 2012

Our client is a global provider of IT services, parts, repairs and related logistics services. They supply customers throughout the EMEA regions. They are now recruiting for a Customer Repair Administrator with fluent Italian or fluent French. This is a 3 months fixed term contract.

To ensure that a first class service is given to the customers and excellent communication is effected at all times. The role is mainly administrative along with handling customer enquiries but also other correspondence such as letter writing, emails and memos would be part of the daily routine.

Candidates must have fluent Italian or fluent French and should ideally have a customer service background, and excellent communication skills. You should also have strong interpersonal skills and be able to liaise with internal departments and act as an interface between different operations. You must be organised and have the ability to work using your own initiative and be able to work to deadlines.

Own transport essential due to location.

AdExchange Client Support, French, Spanish, Italian and German

Title: AdExchange Client Support, French, Spanish, Italian and German
Salary: Depending on Experience
Location: Ireland, Cork City
Languages: French, German, Spanish
Posted: 10th May 2012

Our client, a multi-lingual outsourcing provider of solutions to both the IT and media industries, has asked us to recruit the services of a multitude of bilingual customer support staff to help drive growth to the AdExchange business through the development of brand packs for use by client customers.

Ideally you shall have a good knowledge of online advertising and digital technologies and you shall be directly involved in providing services to publishers for offline activities.

The successful candidate must be fluent in English and either French, German, Spanish or Italian. Strong communication skills are a must as is the ability to listen to complicated technical problems and relay them back to a non technical audience.

Requirements:

� A knowledge of object oriented languages such as HTML, SQL and JavaScript plus the ability to troubleshoot technical issues
� Knowledge of Rich Media will be a plus
� An understanding of basic XML, Flash and JavaScript.
� Must be fluent in English (oral and written) as well as the second European language
� At least 2 years experience in the online advertising industry ad exchanges and networking is desirable

If you are interested in this fantastic opportunity or would just like more information please don�t hesitate to call Martin on 00353 (0)66 9762 007. Alternatively email martin@chase.ie

Bilingual Rich Media Technical Services

Title: Bilingual Rich Media Technical Services
Salary: �32k
Location: Ireland, South-West, Cork, Cork City
Languages: English, French, German
Posted: 10th May 2012

Rich Media Technical Support Engineer

Our client, a multi-lingual outsourcing provider of solutions to both the IT and media industries, has asked us to recruit the services of a multitude of bilingual 1st and 2nd level technical support engineers to provide technical email and phone support to customers for the Rich Media campaigns.

Ideally you shall have a good knowledge of online advertising and digital technologies and you shall be directly involved in the creation and building of templates for local markets.

This is a fantastic opportunity for your ingenious ideas to be heard and to expose your skills to some of the largest organisations in the world.

The successful candidate must be fluent in English and either French, German, Spanish or Italian. Strong communication skills are a must as is the ability to listen to complicated technical problems from the Rich Media domain and relay them back to a non technical audience.

Requirements:

� A good working experience of coding object oriented languages such as HTML5, XML and JavaScript plus the ability and desire to learn new coding languages.
� An knowledge of coding and troubleshooting Flash AS2 and AS3
� Must be fluent in English (oral and written) as well as the second European language
� A good real world knowledge of ActionScript, XML, and JavaScript

If you are interested in this fantastic opportunity or would just like more information please don�t hesitate to call Martin on 00353 (0)66 9762 007. Alternatively email martin@chase.ie

French Tier 1 Technical Support

Title: French Tier 1 Technical Support
Salary: £23,500
Location: United Kingdom, South East, Buckinghamshire, Bucks
Languages: English, French
Posted: 24th May 2012

About the Role

Our client's French team are a diverse mix of highly customer service orientated and technically skilled French Technical Support Analysts. The French Technical Support Team is made of high level technically savvy engineers that support regions across EMEA, which makes for a very multicultural team. Dealing with customers from so many different backgrounds means that the team has to be quite diverse and adaptable in its approach to working with these vastly different nationalities and cultures.

Every French Technical Support Engineer is a vital to the success of this highly effective support function and ensure that our customers are provided with the innovative, effective and timely solutions they require to complete their tasks and resolve their issues.

Business Support works to exceedingly high standards with every customer to ensure that the reputation of our client is maintained and can be relied upon to deliver great service and return on investment.

Key Responsibilities
� The Technical Support Engineer will provide telephone & e-mail based technical support to corporate customers with an aim of resolving 70% plus within Tier 1.
� Document and record each interaction with the customer with clear and concise information/resolution according to our clients standards of quality on our call logging system.
� Maintain excellent customer satisfaction rating whilst striving for high quality audit scores
� Achieve or exceed departmental goals for Case Management, Email and Phone response times, and Customer Satisfaction scores
� Adhere to Business Support best practice guidelines

Requirements for the role
� Excellent troubleshooting and analytical skills
� Experience of working in an IT based telephone support role
� Basic Networking Skills
� Solid understanding of various Operating Systems Windows XP, Windows 7, Server 2003, Server 2008, Mac OS
� Experience of ticket logging systems
� Ability to handle technical issues from opening through to resolution or escalation to next tier
� Excellent communication skills
� Maintain a high efficiency rating with your call statistics
� Awareness of best practices for case management / customer interaction
� Participate in team activities including but not limited to meetings and training.
� Maintain a high customer satisfaction rating.
� Must be fluent in English and French
� Exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading, and some client/server operations is desired.
� Preferred: Microsoft Certified Professional qualification and Security+ Certified

In return my client offers:

£23,500 basic
8% bonus paid quarterly
Pension
Private medical insurance
Life assurance
Parking
Canteen

If you are looking for a company that can offer excellent career prospects and the opportunity to gain promotion quickly, My client is ideal for you, They are one of the Industry leading companies in their field and they aim to be no.1. in their Industry

Please send your CV to Darren in Oak Recruitment for more details.

Do you speak Italian and French EE

Title: Do you speak Italian and French EE
Salary: €23205.00 per annum
Location: Ireland, Dublin Region
Languages: French, Italian, Spanish
Posted: 24th May 2012

Customer Service Extraordinaire?
Available for temporary ongoing work?
Want to be part of a successful, expanding Healthcare company?

Don't miss this exciting opportunity to join a multilingual customer support team in Dublin.

My client is looking for a proactive and enthusiastic person with an enquiring mind to join the customer support team, providing support to customers.

The majority of support is telephone and web based, so excellent verbal communication skills are essential.

KEY RESULT AREAS
*Quality Order Processing: majority of workload will involve data-inputting. Work must be understandable and accurate
*Credit Assistance: handling of miscellaneous credit activities, process timely return receipts and issue credit to the end customer. Raise miscellaneous credit and invoices in the system
*Consistent, standard, customer facing: effective communication at all times with both internal and external customers
*Complaint Resolution: dealing with telephone queries and complaints
*Productivity: high volume data input
*Teamwork: involvement and co-operation within team and externally
*Contribution to Process Improvement: flexibility to change with culture, processes and departmental requirements
*Customer Service Excellence: providing highest level of customer service at all times, providing back-up to any Customers Services function

*Fluent in Italian, and French or Spanish
Interviews will be conducted in English as the common language in the new Centre
*Experience of working with an English speaking client/customer group advantageous

*Fluent in 1 other required European language preferred
*Leaving Certificate or equivalent.

Sales Executives - Spanish, French and Italian speaking

Title: Sales Executives - Spanish, French and Italian speaking
Salary: £20,000 - £23,000
Location: United Kingdom, South East, Buckinghamshire, Milton Keynes
Languages: French, Italian, Spanish
Posted: 24th May 2012

A national award winning Multi Channel Marketing Agency with offices in Milton Keynes and Oxford are looking to recruit permanent highly experienced and professional Italian, French and Spanish speaking Telemarketers for the Milton Keynes office to work on behalf of two of their prestigious global clients.

With luxury offices in Milton Keynes - a short drive from local train stations and public transport - my clients are a growing business that are looking to take their company to the next stage!!

We are looking for strong outbound sales executives who will be able to speak either Spanish, Italian or French fluently.

You will posses a strong personality with exceptional communication skills.

You will be confident at getting passed gate keepers and networking through companies to get the right information and selling to the right people.

This role offers a great salary from £21-23K base with OTE and for those having to come from London or Birmingham to Milton Keynes a subsidised allowance can be given to help with the costs of travel.

For more information please contact Zoe or Vicki at CRS

French speaking Customer Services Co-Ordinator

Title: French speaking Customer Services Co-Ordinator
Salary: 20000
Location: United Kingdom, South East, Kent, Canterbury
Languages: French
Posted: 24th May 2012

The opportunity is for a fixed term position for 18 months to cover Maternity leave. You will be required to assist, administrate and support the day to day running of the Customer Service Department. You will have responsibility to deal effectively and efficiently to customer requirements and administer to their needs. You will be responsible for notifying relevant parties internally of any requirement or administration change that customers require. You will be required to respond to customer requirements within 2 hours where possible. You will be required to support and administrate to the requirements of the Sales and Marketing Teams. You will work as part of the Supply Chain department and liaise with planning and transport functions.

Candidate Requirements:
A postive, motivated and flexible individual with language and good IT skills. The ability to work within a multi-disciplined team and have confidence to communicate with customers and internal employees at all levels. Planning and orgnisation skills are required for this role.

Willingness to travel
Never

The ideal candidate has worked for these companies:
Manufacturing experience is desirable though not essential as training in this role is provided.

Why is your company a great place to work for:
We have an exciting product which is used in many applications and we are always looking for new customers. Our employees are committed and interested in their job roles and want to help the business to continue to succeed. We offer training and development and are always willing ot listen to new ideas. We are as an employer flexible and understading in our approach .

A description of the ideal candidate:
Ideally someone who has an ability to speak and communicate in French as some of our french customers prefer being spoken to in their lanuage. Someone who is conscientious, has a knowledge of manufacturing and an understanding of customer requirements. We would like someone to fit into the team quickly and be efficient and effective in this role.

Other benefits:
Pension Scheme with Company Contribution, 25 Days annual leave + 8 Bank holidays, Generous Sick Pay Scheme, Relevant training & development supported, childcare voucher scheme, Cycle to work scheme, Group purchase benefits for Fiat, Alpha and Chryshler and a turkey at Christmas!

CUSTOMER SERVICE ASSISTANT - EUROPEAN LANGUAGE A PLUS!

Title: CUSTOMER SERVICE ASSISTANT - EUROPEAN LANGUAGE A PLUS!
Salary: £17,000 - £20,000
Location: United Kingdom, South East, Hertfordshire, SG8
Languages: French, German, Spanish
Posted: 24th May 2012

Based in Royston, Hertfordshire, you will be working for an international company in their customer care team. This is a 12 month contract and you will be working closely with the customer care advisors processing sales orders and the dispatch of parts, producing reports for the team, keeping accurate records and liaising with the production planning and production staff. To do this you will have to have an "A" level in maths or equivalent, have previous office based/order processing experience and have excellent communication, planning and organisational skills and be able to deal with the pace of a busy environment with changing priorities. Your IT skills should include Word, Excel and Powerpoint at intermediate level - knowledge of a European language a plus!

French Software Sales Executive

Title: French Software Sales Executive
Salary: �70,000 on target earnings
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 24th May 2012

Our client are one of the Worlds leading IT software companies providing business's with vital products to keep their IT infrastructure up with the latest in technology advances. Currently they have their European sales center based in Co. Cork Ireland and due to significient expansion they are currently looking for an experienced French IT sales person to service their corporate French market.

Skills required:
- Fluent French and English
- Experience in selling Software or hardware products into the French Market
- 2-3 years selling experience with a proven ability to achieve and exceed targets
- good apptitude for IT products and ability to deal with IT decision makers
- The ability to manage and maintain a strong and healthy revenue pipeline
- Excellent communication and listening skills
- Career minded and focused individual who has the ability to influence others.

The rewards:
-Basic salary of between �30,000 - �35,000
- Pension
- Medical insurance
- Life assurance
- Uncapped commission structure with accelerators
- Free Parking
- Subsidised canteen
- Gym
- Excellent industry training to keep up with changing technologies

If you feel that you have all of the above skills and experience and are looking for a company that is still in huge growth stage that can offer you a rewarding and prosperous career please send your CV to Darren for immediate consideration

Telemarketing Agents (French)

Title: Telemarketing Agents (French)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, French
Posted: 3rd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

The Inside Sales Centre sells and supports our client's portfolio in the UK & Ireland through both through our channel partners and directly. Inside Sales has a turnover in excess of $600m per annum. The role of the Telemarketing Consultant is pivotal to the revenue growth and strategic expansion of our business in key market segments.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.

* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries)

* Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities

* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*French
*Danish
*Dutch

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Technical Support Analyst

Title: Technical Support Analyst
Salary: £14.67 per hour
Location: United Kingdom, South East, Berkshire, RG6 1RA
Languages: French, German, Spanish
Posted: 24th May 2012

The Company -

This Global IT company based in the Thames Valley Park Reading require a Technical Support Analyst.

Working in a customer support role the successful candidate will provide telephone support to the company's global client base for their clinical trial software.

Language requirements for the role -

Spanish & French or Spanish & German or French & German

Responsibilities:
1.Provide Technical Telephone and Email support to Users of the clinical trials software products

2.Ensure ownership of issues as per the Service Level Agreement.

3.Enter relevant data into Remedy (software tool), and ensure it is kept up-to-date at all times.

4.Use and update knowledge base with technical entries.

5.Ensure Customer Satisfaction is treated with highest priority at all times.

6.Attend technical training sessions and use knowledge to troubleshoot product-related issues

7.Work with technical support groups to understand how escalated issues have been handled.

8.Comply with handover and escalation processes.

9.Escalate appropriately and request updates until resolution is provided.

10.Daily check of open tickets and update accordingly.

11.Comply with Quality Control program.

12. Where applicable provide Extranet to Customers by processing requests for User Registration in a timely manner.

13.Attend weekly team meetings

Working shifts:

The required shift for this role is - 8am to 4pm, there may be a requirement to work some later shifts and weekends on an adhoc basis.

Education and Experience Required:

Ideally a graduate with at least one year experience in a Helpdesk environment
Spanish & French or Spanish & German or French & German language skills required
High motivation paramount
Ability to work under pressure
Excellent Customer Service skills
Strong technical skills
Prior InForm experienced desired
SQL experience desired
Remedy experience desired
Knowledge of software support lifecycle desired

SAP Master Data Controller

Title: SAP Master Data Controller
Salary: 26500
Location: United Kingdom, Yorkshire, West Yorkshire, Bradford
Languages: French, Italian
Posted: 3rd May 2012

The client is a sizeable manufacturing business based in Bradford.
They are looking for a full time, permanent SAP MASTER DATA CONTROLLER.Reporting to the Local R&D Manager and the Group Data Manager.
Your hours of work are 08.30 to 16.45 Monday to Friday.

You will be responsible for more than one project at a time,where you will be master data architect and leader.
You will take responsibility for the allocation of work within the master data team, therefore allocating company resources, time and expenses.
You will be someone who is able to join a multi skilled team,comprising of design,theory and customers,therefore able to communicate well in different business situations.
This role involves the coordination of the master data from all areas of the business,releasing master data when projects are complete.
You will possess the personality to challenge and question colleagues and senior management effectively with the best interests of the business at heart.
You will ensure that master data is in line with company requirements as well as ensuring that you are liasing effectively with other master data teams to achieve global implementation and streamlining of systems.
Overall you will take an analytical approach to master data problem solving.

Essential experience:
Previous project leading experience is advantageous.
Industrial experience of SAP or equivalent
Preferably worked with development processes in industry or international group.
Excellent I.T skills
Manufacturing industry experience an advantage.

The ideal candidate will be Educated to A level standard or higher,ideally with an Engineering.
qualification.

Ability to speak Italian and French languages distinctly advantageous.

Our client company offers a competitive salary with 25 days holiday,plus stats per year.
Free on site car parking,pension / life assurance,employer assistance programme.EAP cycle to work scheme/ Childcare vouchers as well as subsidised on site vending machines.

This is an excellent opportunity to be part of an established,reputable Yorkshire based business.

Technical Client Support with French/German/Dutch/Swedish - Web Design

Title: Technical Client Support with French/German/Dutch/Swedish - Web Design
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: French, German, Swedish
Posted: 10th May 2012

Chase Resourcing has been contracted by our client to recruit a number of customer service representatives to work within their Technical Support team, support customers across Europe in a variety of languages. Working in Cork with a leading provider of outsourced bilingual support, you�ll be working with a company whose whole ethos is to not only meet customer expectations but exceed them with the level of support they provide.

This role will be well suited to web enthusiasts who have a strong familiarity with web based programming languages such as HTML and JavaScript. Fluency in English (both verbal & written) and another European language, French, German, Dutch or Swedish is an absolute necessity to work in this role.

Your role as a technical support agent will include the following responsibilities:

Providing a strong level of technical support for the clients products
Examining and using both the internal and external help centre to provide quick and efficient solutions for basic customer issues.
If a problem can�t be solved using the help centre, you will be required to escalate the issue and work with more senior team members or the escalation management team. When this occurs you will provide the customer with regular updates up until the issue is solved.
All escalations will need to be done following the established escalation processes set out by the customer support team.
As well as a fluency in English and one of the languages mentioned above you will need:

Basic HTML knowledge and an ability to easily identify modifier tags
Basic knowledge of JavaScript, XML and Flash are a bonus
Proven ability to troubleshoot basic problems
Strong technical experience in HTML, JavaScript, ActionScript, Java or SQL
Previous helpdesk or call centre experience, preferably supporting internet based products

If your interested in this position and feel the above describes you, then please forward me an up to date CV and cover letter to jr@chase.ie or contact +353 66 9762 007 and ask for John Roche.

If this position isn�t you, but you know someone who may be interested in it, please feel free to pass this message on to them.

Accounts Receivable Team Member � France

Title: Accounts Receivable Team Member � France
Salary: £26,000
Location: United Kingdom, South East, Surrey, Camberley
Languages: English, French
Posted: 3rd May 2012

Main Purpose of Job
To manage the credit collections operations to ensure the DSO and other key financial performance targets are met.

Main Responsibilities
� Proactive chasing customers for cash to ensure the DSO target is achieved
� Manage the credit risk for the French company, escalating issues in a timely manner to the Team Leader and European Customer Service Manager.
� Ensuring daily cash allocation and discounts for prompt payment are accurately applied.
� Minimising the risk of bad and doubtful debts
� Provide timely Month End Credit reporting to SSC and Company management
� Management of customer query clearance, identifying and putting in place action plans to eliminate the source problem
� Establish and maintain procedures for accurate and timely cash collection, allocation and query handling.
� Management and resolution of insolvency situations in conjunction with SSC and local country management
� Maintaining and improving relationships with internal and external customers
� Work together with Accounts Receivable Controller and the Finance Team to ensure that bank, subsystems, Sales ledger and customer account reconciliation�s are completed on a timely basis.
� Responsible for the SOx compliance of SSC processes.
� Make sure that invoices are sent in a timely manner and generated without error
� Process and accurately receipt business reviews from clients.
� Ad Hoc Accounts Receivable activities

Key Competencies
S = Standard, D = Developed, H = Highly Developed
Relationship building - D
Problem solving and decision making - D
Excel - D
Understanding KPIs - D
Proactive Cooperation - D
Service Orientation - D
Curiosity - S
Results Focused - S
Process Improvement - S
Communication - S
Priority Setting - S
Business Know how - S

Key Skills
Must Have
� Ability to make things happen with strong sense of ownership
� Ability to work on their own initiative
� Excellent interpersonal skills

Desirables
� Ability to manage multiple priorities
� Ability to operate efficiently under continuous change
� Previous experience in multi-cultural teams
� Ability to interrogate SAP

Required Experience and Qualifications
� Fluent French and English, both written and oral
� Strong experience as a specialist credit controller
� Must have worked towards a DSO target
� Process/procedure improvement experience
� Excellent keyboard skills and knowledge of computer systems.
� P&L & Balance sheet knowledge (desirable)
� ICM Qualification (desirable)
� A third European language ideally Dutch (desirable)
� Experience of cash allocation (desirable)
� Understanding of credit rating (desirable)
� Trade credit experience working with large corporate customers (desirable)

Please note that this role is for an initial 12 month contract with a view to continuance.

Senior Digital AdOps Analyst (French Speaking)

Title: Senior Digital AdOps Analyst (French Speaking)
Salary: £35000 per annum + chance to head up European Ad Ops
Location: United Kingdom, London
Languages: French
Posted: 10th May 2012

If you are looking to get out of that cubicle farm and join other energetic, fun people working together to dominant the online ad space - then it's time to talk!

Senior Ad Ops Analyst (French Speaking)
Central London
£35K +

THE COMPANY
This creative digital technology company makes it easy to enhance standard banner ads with rich interactive features. The company works with creative and media agencies to serve thousands of engaging campaigns across billions of impressions for global brand advertisers every year. Headquartered in New York, they have offices all over the US and Europe and offer a fun, flexible, and entrepreneurial environment!

WHAT YOU'LL DO
In this exciting job, you'll handle all trafficking, discrepancy troubleshooting, analysing and reporting for European clients. Based in London, the job involves daily interaction with internal teams such as Production, Sales, Engineering, and external clients to ensure consistent and smooth delivery of all advertising campaigns.
- Troubleshoot reporting discrepancies with clients, networks, sites, and third-party platforms
- Prepare client delivery reports and offer suggestions for campaign optimisation
- Support and liaise with different departments (mainly production and sales teams)
- Handle trafficking of third party pixels, QA assignments, and in-flights changes to campaigns

WHO YOU'LL BE
- Proven experience working in ad trafficking or media/advertising
- Written and spoken fluency in English and French a must. Competency in Italian, German and/or Spanish a plus
- Entrepreneurial spirit and full of initiative
- Good understanding of Excel, as well as HTML and JavaScript coding
- Have intimate knowledge of firebug, fiddler and/or other troubleshooting tools
- Can manually append pixels to tags
- Know how macros function and how to replace them in various tag types
- Have experience trafficking through various different ad servers, such as DART, ATLAS, Mediaplex
- Can work independently but charm those you come in contact with

WHAT NEXT?
If you want to hear more, see a job description or have any questions then please send your CV to Amelia Cranfield without delay. You can also give me a call on 0207 004 0560 for a confidential chat, or find me on LinkedIn.

Consultant / Project Manager- Fluent German/French/Russian

Title: Consultant / Project Manager- Fluent German/French/Russian
Salary: £35k + Bonus
Location: United Kingdom, London, Central London
Languages: French, German, Russian
Posted: 17th May 2012

Consultant / Project Manager- Fluent German/French/Russian

Our client is a leading operational improvement firm, working with clients around the world to improve their processes and financial performance. For more than 65 years its mission has been to deliver measurable, financial benefits to its clients by developing and installing processes and programs to rapidly improve these clients` operations. The sustainability of these benefits is attained by behavioural change at all managerial levels within client organisations.
This role will suit experienced consultants or individuals looking to move into this type of environment, no previous experience of working in a consultancy related role is required as full training will be provided.

Position: Performance Improvement Consultant
Location: Headquarters are in London but all of your working time will be spent working on client sites predominantly in Europe but also potentially some global clients.
Salary: £35k + Bonus
Benefits: competitive package
Excellent career prospects

Profile

This company`s consultants must have critical curiosity, combined with a confident style. You will:
a) work on the front line, at the heart of clients` organisations, taking accountability for their role in transforming these clients` businesses
b) combine tried and tested tools and methods with an overall approach to change that is tailored to each client`s specific needs
c) apply common sense and first hand business experience
d) challenge yourself, your clients and the status quo
e) above all, deliver results

Position Description

In particular, working as part of a project team, as a performance improvement consultant you will:
a) analyse work processes, systems, organisational function and structures to determine where and how to generate measurable benefits
b) train client individuals in the effective use of management systems, tools, techniques, group problem solving and team building development skills
c) assume the appropriate roles of counsellor, facilitator, co-leader, presenter and/or trainer as required by the situation
d) initiate innovative solutions where required and work closely with colleagues and project management to ensure they are installed for the most effective impact

Essential skills / Experience
a) Degree level (minimum qualification).
b) Fluent in French and / or German and/or Russian; English is the company`s working language.
c) Supervisory experience gained within at least one of the following industries Engineering, Manufacturing, Mining/Quarrying, Retail, Supply Chain is desirable.
d) Knowledge of any of the following would also be a bonus : Quality Assurance, 6 Sigma, Lean Manufacturing etc.
e) Adaptable to any working environment and hierarchical level of client personnel.
f) Sense of urgency.
g) Strong MS Office skills (Excel, PowerPoint, Word, Outlook etc).

You may have experience in the following roles: Project Manager, Management Consultant, Project Support Co-ordinator, Supply Chain Consultant, German or French or Russian Management Consultant, Mining Manager, Team Leader, Supervisor, Shift Supervisor, Quality Engineer, Programme Manager, QA Engineer, Engineering Manager, Manufacturing Manager, Product Manager, Continuous Improvement Manager, Six Sigma, Lean Manufacturing etc

This vacancy is being advertised by EasyWebRecruitment.com, the UK`s leading Flat Fee Recruitment Agency. The services advertised by EasyWebRecruitment.com are those of an employment agency. Ref: EWR

No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.

Marketing Exective - London Attraction

Title: Marketing Exective - London Attraction
Salary: 20000 - 24000
Location: United Kingdom, London, Central London, W1K 5LT
Languages: Dutch, French, German
Posted: 17th May 2012

Strong Recruitment have specialised in the European and UK inbound industry for over 10 years.

We are currently recruiting an OnLine Marketing Executive for one of London�s key tourist attractions - this is a busy and varied role and will suit someone with proven online marketing experience; ability to write and create interesting narrative for websites; work with the travel trade sales and marketing team on newsletters and offers; support the Head of Sales & Marketing on any online marketing campaigns; develop relationships with key tourism suppliers; be part of the business events team (attending trade shows and company events) - an interest in tourism would be useful as would a 2nd European language. We expect candiates to have 100% written and spoken business English to fullfil the clients criteri.,

Other necessary skills include having experience of using social media in business and an understanding of technology and systems.

This London based Company have a professional and happy team with a low turnover of staff. Its a high profile and award winning company and can offer candidates genuine career progression and continued training.

We contact successful candidates within 24 hours of receipt of CV and will arrange to meet you to discuss the role in full to ensure this is the right career move for you.

We look forward to hearing from you.

Inside Sales Team Manager

Title: Inside Sales Team Manager
Salary: �60,000 basic - + �40000 on target earnings
Location: Ireland, South-West, Cork, Cork
Languages: English, French, German
Posted: 10th May 2012

Team Manager� Inside Sales
The Inside Sales Department is now looking to recruit a Sales Team Manager to work with our highly skilled Inside Sales team.

We are looking for a motivated self-starter who enjoys team-building, sales, and creating a great customer experience. You should be extremely motivated, proactive, organized, and work well within a fast-paced ever changing environment.

What are the responsibilities of a Team Manager?

� Lead a team of Inside Account Managers focusing on the SMB/Mid Market by meeting sales goals for the region

� Design & execute strategic account plans to grown EMC revenue through excellent territory planning

� Take a lead role in developing and implementing best practices

� Increase effectiveness of staff and tools by recognizing opportunities for development implementing new systems and structures

� Build team structure, recognize leadership potential, and develop enhanced skill sets within the team

Requirements:
� Fluent English essential

� 5 + years people management preferably in an IT environment

� Excellent organization, and interpersonal skills

� Experience leading teams, with a strong focus on coaching and mentoring, and demonstrated success developing team members is essential

� Solid experience in sales, strategic sales and developing of new territories

� Proven track record of successfully leading a sales team (experience in an inside sales/telemarketing environment preferred)

� Strong strategic thinking skills, innovative and proven ability to execute

If you have previous experience in managing a team of IT inside sales people send your CV to Darren for immediate consideration.

Techniker / Helpline IT Spezialist (m/w) mit Deutsch und Englisch

Title: Techniker / Helpline IT Spezialist (m/w) mit Deutsch und Englisch
Salary: Excellent
Location: Germany, Thüringen, Erfurt, Erfurt
Languages: English, French, German
Posted: 24th May 2012

Neben einer anspruchsvollen und abwechslungsreichen Aufgabe bei unserm Kunden IBM in Erfurt, erwartet Sie ein unbefristeter Arbeitsvertrag mit deutlich übertariflicher Bezahlung, eine professionelle Einarbeitung mit beruflicher Perspektive und Weiterbildungsmöglichkeiten.

Ihre Aufgaben:
� Sie sind verantwortlich für die telefonische Annahme und Qualifizierung von Problemen und
Störungen.
� In ihrem Verantwortungsbereich liegt sowohl die Durchführung oder Begleitung von Änderungen
im Produktportfolio des Kunden als auch allgemeine administrative Aufgaben.
� Sie können lösungsorientierte Gespräche mit Kunden (intern und extern) durchführen.
� Die Zusammenarbeit mit verschiedenen IT-Support-Level fällt Ihnen leicht.
� Sie nehmen Calls nicht nur in deutscher sondern auch in englischer oder französischer Sprache
und bearbeiten diese.

Ihr Profil:
� Sie sprechen Deutsch/Englisch fließend (zusätzliche Französischkenntnisse sind von Vorteil)
� Gute bzw.sehr gute allgemeine EDV-Kenntnisse(Windows XP Plattform, Lotus Notes von Vorteil)
zeichnen Sie aus.
� Gute Hardware -Kenntnisse gehören zu Ihren Fähigkeiten.
� Mit Ihren kompetenten Kenntnissen unterstützen Sie das Team im LAN/WAN-Bereich.
� Es ist von Vorteil,wenn Sie über Erfahrungen im IT-Support verfügen.
� Die Bereitschaft in Schichten zu arbeiten und sich ständig weiterzubilden runden Ihr Profil
ab.

Ihre Perspektiven:
Wir bieten Ihnen eine langfristige Beschäftigung in einem internationalen Team bei IBM sowie leistungsgerechte Vergütung über Tarif! Gerne unterstützen wir Sie auch bei einem möglichen Umzug! Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre Bewerbung. Senden Sie diese einfach (in Englisch oder Deutsch) an maria.mueller@adecco.de oder kontaktieren Sie uns telefonisch unter 0049 361 551390.

Business Development Executive - French & English speaking - Paris, France

Title: Business Development Executive - French & English speaking - Paris, France
Salary: �40K to �46K + benefits
Location: France, Ile de France, Paris, Paris
Languages: English, French
Posted: 23rd May 2012

One of France's best known turnkey fit-out construction contractors is looking to recruit a :

Business Development Executive with bilingual French & English language skills in Paris.

Established over 20 years ago, this organisation offer fit-out, renovation, office refurbishment & light industrial new build services to a wide range of clients across Paris & throughout France.

They are currently working with more and more international clients in France and now wish to consoldiate this growth by attrracting more foreign accounts.

We are looking to recruit a Business Development Executive with significant experience gained within the French or UK construction industries. Your background might be working for a contractor, firm of architects, sub-contractor or materials provider and you should really understand how to deal with the different actors within the building sector.

You'll need to be a fluent English & French speaker to apply for this role as well as being based in Paris or at least have the desire to be.

Credit control

Title: Credit control
Salary: 2300
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, French, Afrikaans
Posted: 16th May 2012

Do you have good experience with Credit Control / Account Receivable and do you like to work in the Amsterdam area? Currently I�m looking for an eager and experienced Native French speaking Credit Controller who want to join a growing international company. You will be joining a successful team of nice people who help each other out when needed.

Daily Tasks
Your daily tasks will consist of daily credit control activities. You will be responsible for overdue accounts and have a good nose to see issues coming and minimise DSO. You act proactive is resolving issues and your good negotiating skills help you to resolve them in a professional matter. Credit Control must have no secrets for you and you should be able to start straight away in this job without needing guidance or training! A true experienced self starter is highly appreciated!

Wanted:
Native French
Experience with Credit Control, Accounts Receivable or General Ledger
ERP (Oracle / SAP) experience is a plus
Pro Active!

It�s a plus if you�re available on short notice!

Given
Good salary 2100 euro gross monthly
Good career progression
Nice colleagues
Good location, area Amsterdam

Important! This is a permanent full time role, part time or freelance is not an option! You must be eligible to work in the EU!!

Interested? Please send your resume via the link below. I will contact you to tell you more about the job and procedure.

French Account Manager

Title: French Account Manager
Salary: €50000 per annum + Pension, Health insurance, 25 days hols
Location: Ireland, Dublin Region
Languages: French
Posted: 16th May 2012

Our client are a global company who are very successful and market leaders in their industry, Due to continued growth and expansion they are currently looking for experienced French Account managers to look after a portfolio if French Small and Medium sized business's who utilise their services and products.

As a French Account Manager, you will serve as the lead point of contact for all operational aspects of the customers relationship during the contract life, identifying opportunities for proactive discussions with the customers regarding his/her business, growth strategies and recommendations as to how our clients may assist in meeting overall profitability objectives.

In this regard, the French Account Manager strives to be the focal point of knowledge about the customers within the portfolio. This position has specific targets for increasing our clients share of total revenue with the client.

The French Account Manager position is a fundamental component of the our clients team, serving as a primary contact for a portfolio of up to 150 SMB merchants.

Working with customers to expand or include the products and feature sets that are most applicable to their business model, industry, selling behaviors, and particular situation, as well as other elements of relationship management (40%)
*Working directly with customers on the phone or via email to address and resolve questions, concerns and issues. (30%)
*Working with other departments to address and resolve customers questions, concerns and issues. (15%)
*Researching and problem solving in order to resolve customers questions, concerns and issues. (10%)
*Industry and product related continual learning (5%)

Competencies:
*Drive for Results
*Negotiating
*Approachability
*Time Management
*Customer Focus
*Business Acumen
*Listening

Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

Personal skills required for the role:
*Excellent organizational, communication (written and oral), and interpersonal skills.
* Fluent French and English
*Self motivated, target driven independent worker
*Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results.
*Excellent Customer Relationship skills
*Strong working knowledge of external systems, PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, Excel).

If you are looking for an exciting and challenging career and are looking for a company that is currently undergoing huge growth and expansion please send your CV for immediate attention.

Market Research - French or German language Skills

Title: Market Research - French or German language Skills
Salary: £9-£10 per hour
Location: United Kingdom, London, Central London
Languages: English, French, German
Posted: 16th May 2012

Our Client are recruiting for experienced Market Researchers who have language skills in either German or French - Fluent as well as English.

The role requires for your to have Market Research experience B2B. You will need to have excellent communication skills, be well organised with the ability to work to pressure and deadlines.

Our Client are a global research agency based in Central London.

You will need to be available ASAP.

Please note that due to the high response we are not able to respond to all individual applications. Only successful applicants will be contacted. We would like to thank you for your interest and we would like to wish you all the best with your job search.

French or German Speaking Client Service / Web Design

Title: French or German Speaking Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German
Posted: 2nd May 2012

Multiple positions � Customer Service with French and German

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements

�Knowledge of basic HTML concepts
�Knowledge of Flash, Basic XML and Javascript concepts
�Knowledge of Rich Media a plus
�Previous experience of working with, or for, an ad agency a plus
�Using support tickets to deal with client requests and issues
�Help the technical account management teams with various task.

Essential Skills:

�1+ year of client facing experience with demonstrated creative problem solving approach
�1+ year of Search (SEM or natural search) required
�Strong analytical skills
�Proactive, eager to learn
�Ability to manage multiple priorities
�Ability to explain complex concepts in easy terms
�Fluency in English (written and spoken) and in either French or German

Sales Administrator - Import/Export - Spanish/French

Title: Sales Administrator - Import/Export - Spanish/French
Salary: 20,000 - 22,000
Location: United Kingdom, London, Central London, EC4N 5BP
Languages: English, French, Spanish
Posted: 9th May 2012

International trading company seeks a Sales Administrator for 11 months to cover a maternity leave. The role will involve sales administration, logistics arrangements, contracts, arranging funding and payments and the sourcing of new products.

Ideal Person
� Education to degree level (or equivalent)
� French and/or Spanish speaker
� English to native level for business use
� Good knowledge of international trade (a qualification in International Business ideally)
� Good attention to detail
� Excellent communication with internal/external parties at all levels
� Patience and tolerance towards other cultures and different ways of working
� Flexible and proactive
� Good Word and Excel skills

Terms and Conditions

Right to Work Status: UK residency

Hours: Monday to Friday, 09:00-17:00 (lunch 12:30-13:30)

Salary: c20-22k

If your application is successful, you will be contacted within 2 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

German & French Customer Service Speciailst

Title: German & French Customer Service Speciailst
Salary: 27000
Location: Ireland, West, Galway, Galway, Ireland
Languages: French, German
Posted: 2nd May 2012

German & French Order Processing / Customer Service Specialist required for an exciting new opportunity in Galway city, West of Ireland. Must be fluent in German and French.

To work as part of the Sales Order Processing team ensuring that all Sales orders received from our customers are dealt with according or better than agreed Service Level Agreements/Customer Charter.
The team will provide efficient and speedy responses to all incoming Customer Care team enquiries in relation to Orders.
Proactively initiate outbound calls to customers, where appropriate, to inform, update or confirm their specific orders ,especially where customer needs may not be met(i.e. Stock out)
Identify opportunities to streamline the Order Process to continuously look for opportunities to improve our customers experience.
Liaise closely with our internal customers to ensure that all relevant customer information is available to them to provide an excellent local customer experience.

2 years plus experience in customer service and dealing with sales order processing a distinct advantage.
Must be fluent in German and French.
Self starter
Confident but professional
Articulate/ verbally presentable
Interactive & engaging

For further information please contact Noeleen Stewart at Collins McNicholas Galway on 091 706712 or email noeleen.stewart@collinsmcnicholas.ie

French Customer Service in SUNNY GREECE!

Title: French Customer Service in SUNNY GREECE!
Salary: �15,000 - �17000
Location: Greece, Athens
Languages: French
Posted: 9th May 2012

First Place Recruitment work with most of Europe�s top multinationals based in Dublin, Cork, Galway, Limerick, Belfast and all around Europe. We are currently recruiting for a number of excellent customer service and technical support positions for one of our fantastic clients based in SUNNY GREECE! We are looking for -

� Customer Service
� Level 1 Technical Support
� Technical Account Managers
� Customer Relations

As we are a specialised multilingual recruitment company these positions will cross a number of languages including French,
So if you are looking for to avoid the winter blues and start off your career in a beautiful country, with a fantastic multinational company call us today! All you need is the below:

� Fluency in French
� Previous telephone based work (not essential)
� Positive attitude
� Willingness to learn and improve yourself

Our client offers the below:

� Competitive salary
� Bonus scheme
� Promotion prospects
� The chance to work with Fortune 500 clients
� Full relocation including flights and 2 weeks in a hotel

Premier travail de recrutement Place avec la plupart des grandes multinationales de l'Europe basé à Dublin, Cork, Galway, Limerick, Belfast et dans toute l'Europe. Nousrecrutons actuellement pour un certain nombre de service à la clientèle excellent etpostes de soutien technique pour l'un de nos clients fantastiques basés dans SUNNYGRECE! Nous recherchons des �

Service à la clientèle
� Niveau 1 Support technique
� Les gestionnaires de comptes techniques
� Les relations avec la clientèle

Comme nous sommes un cabinet de recrutement spécialisé et multilingue sur cespostes seront traverser un certain nombre de langues dont le français,
Donc, si vous cherchez à éviter les blues de l'hiver et commencer votre carrière dans un beau pays, avec une société multinationale fantastique appelez-nous dès aujourd'hui!Tout ce que vous avez besoin est ci-dessous:
� Maîtrise du français,
� le travail par téléphone Précédent base (pas indispensable)
� Une attitude positive
� Volonté d'apprendre et vous améliorer

Notre client offre ci-dessous:

� Salaire concurrentiel
Système de bonus �
Perspectives de promotion � Les
� La chance de travailler avec les clients du classement Fortune 500
� relocalisation complète, y compris les vols et les 2 semaines dans un hôtel

CUSTOMER SERVICES & GROUP RESERVATIONS

Title: CUSTOMER SERVICES & GROUP RESERVATIONS
Salary: 16000 - 18000
Location: United Kingdom, London, Central London, London
Languages: French, Italian, Swedish
Posted: 9th May 2012

Strong Recruitment have been recruiting staff for the UK and European inbound industry for over 10 years.

One of our key London clients are rapidly expanding and due to internal promotion are now seeking extra staff for their Reservations & Customer Service department. The Company boast a very low turnover of staff, great training and genuine career opportunities.

The role is busy and varied and you will be making group and FIT bookings for overseas and UK tourists visiting London and key UK cities. You will be offering advice on various products and tourism services including theatres, restaurants, hotels, events and attractions.

We seek candidates with at least 6 months reservations experience and prefer candidates who know London quite well and preference will be given to candidates who have worked with a CRO or tour operator or tourism supplier eg hotels, car hire, ticketing environment. Strong customer service skills needed. Any European language useful - fluency in English essential.

Salary £ 16,000 - £ 18,000 plus monthly bonuses and benefits

We contact successful candidates within 24 hours of receipt of CV and will arrange to meet you to discuss the role in full and ensure its the right career move for you.

Customer Service Agent with Native level of French

Title: Customer Service Agent with Native level of French
Salary: competetive salary
Location: France, Ile de France, Paris
Languages: English, French
Posted: 9th May 2012

We are recruiting a Customer Service Agent with Native level of French for our multinational client from automotive sector. This person will be responsible for the satisfaction of the customers by handling their queries and complaints by phone,mail and fax. Knowledge of French and experience in call centre environment required.

Job purpose:
As a member of the Customer Service Department, you will be in charge of supporting after sales relationships with car owners, achieving exceptional level of client satisfaction.

Main responsibilities:

Customer Retention
-Handling the client�s queries and complaints by phone, mail and fax
-Introducing all the information in the internal CRM system
-Tracking and escalating the incidents properly
-Managing the information cycle until the correct solution of assigned incidents
-Handling and documenting customer complaints according to external and internal guidelines

Lead Generation
-Promotion of the brand through utilization of trade-up opportunities
-Effective warm transfers of customers to Retailers in order to maximize lead generation opportunities
-Create first class leads, using the CRM system, that can be converted in to sales by the Retailer network

Qualifications:
- Education level of vocational training and/or college.
- Native level of French
- An intermediate level of English is mandatory

Experience:
- Two years of experience in a similar Customer Service role

IT skills:
- Proficient in Microsoft Office package

The profile we are looking for will have:
- Excellent oral and written communication skills
- Customer Service orientation abilities
- Problem solving skills
- Punctuality
- Stress management skills
- Team player abilities

French Customer Service & Technical Support Agents, Athens, Greece

Title: French Customer Service & Technical Support Agents, Athens, Greece
Salary: 15,000 - 17,000
Location: Greece, Athens
Languages: English, French
Posted: 9th May 2012

French Customer Service & Technical Support Agents
Athens, Greece

Job Description:
Customer service representative for a dynamic and growing team

Responsibilities:
� Ability to deal with all phone calls, post, emails and faxes
� Ensure all calls are answered in a timely and efficient manner
� Gain a good working knowledge of the companies services and processes and the ability to explain these to the customers
� Enter, update, retrieve and maintain all customer information
� Research, resolve, and respond to all enquiries received
� Take personal ownership of every customer until their problem is resolved and they are happy.

Required Skills:
� Fluent French
� Fluent English � Both Written and Oral
� Excellent communication, listening and time management skills
� Have the ability to multitask with customers queries
� Ability to handle many calls for long periods of time
� Be consistent in providing positive customer satisfaction
� Ability to use own initiative and work under pressure to achieve deadlines and targets

Experience:
� Previous customer service experience required but not essential
� Previous call centre experience required but not essential

Relocation:
� Flights
� 14 days FREE accommodation

Benefits:
� Potential for promotion
� Sports & Social Club
� Full training provided
� Fun environment

Location:
Kallithea 17675, Athens, Greece

Accommodation:
�200 - �300 per month
www.Sublet.com (Property Rental Website)

Service à la clientèle française et agents du soutien technique
Athènes, Grèce

Description du poste:
Représentant du service à la clientèle pour une équipe dynamique et en pleine croissance

Responsabilités:
� Capacité de traiter avec tous les appels téléphoniques, courrier, e-mails et des fax
� S'assurer que tous les appels sont traités d'une manière opportune et efficace
� Acquérir une bonne connaissance de travail des services des sociétés et des processus et la capacité de les expliquer à des clients
� Entrez, mettre à jour, de récupérer et de maintenir toutes les informations client
� la recherche, de résoudre, et de répondre à toutes les demandes reçues
� Prendre en charge personnelle de chaque client jusqu'à ce que leur problème est résolu et ils sont heureux.

Compétences requises:
� Courant Français
� Maîtrise de l'anglais - oral et écrit
Compétences en gestion � Excellente communication, d'écoute et de temps
� Avoir la capacité à effectuer plusieurs tâches avec des requêtes des clients
� Capacité à gérer de nombreux appels pour de longues périodes de temps
� Soyez cohérent dans la satisfaction du client positif
� Possibilité d'utiliser sa propre initiative et le travail sous pression pour respecter les échéances et les objectifs

Expérience:
� Expérience antérieure service à la clientèle nécessaire mais pas indispensable
� Expérience centre d'appels nécessaire mais pas indispensable

Délocalisation:
� Vols
� 14 jours d'hébergement GRATUIT

Avantages:
� Potentiel pour la promotion
� Sports & Social Club
� Une formation complète fournie
Environnement Fun �

Localisation:
Kallithea 17675, Athènes, Grèce

Hébergement:
200 � - 300 � par mois
www.Sublet.com (Site de location de la propriété)

French Account Manager

Title: French Account Manager
Salary: �45,000 - �50,000
Location: Ireland, Dublin Region, Dublin West
Languages: English, French
Posted: 9th May 2012

Our client are a global company who are very successful and market leaders in their industry, Due to continued growth and expansion they are currently looking for experienced French Account managers to look after a portfolio if French Small and Medium sized business's who utilise their services and products.

As a French Account Manager, you will serve as the lead point of contact for all operational aspects of the customers relationship during the contract life, identifying opportunities for proactive discussions with the customers regarding his/her business, growth strategies and recommendations as to how our clients may assist in meeting overall profitability objectives.

In this regard, the French Account Manager strives to be the focal point of knowledge about the customers within the portfolio. This position has specific targets for increasing our clients share of total revenue with the client.

The French Account Manager position is a fundamental component of the our clients team, serving as a primary contact for a portfolio of up to 150 SMB merchants.

Working with customers to expand or include the products and feature sets that are most applicable to their business model, industry, selling behaviors, and particular situation, as well as other elements of relationship management (40%)
�Working directly with customers on the phone or via email to address and resolve questions, concerns and issues. (30%)
�Working with other departments to address and resolve customers questions, concerns and issues. (15%)
�Researching and problem solving in order to resolve customers questions, concerns and issues. (10%)
�Industry and product related continual learning (5%)

Competencies:
�Drive for Results
�Negotiating
�Approachability
�Time Management
�Customer Focus
�Business Acumen
�Listening

Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

Personal skills required for the role:
�Excellent organizational, communication (written and oral), and interpersonal skills.
* Fluent French and English
�Self motivated, target driven independent worker
�Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results.
�Excellent Customer Relationship skills
�Strong working knowledge of external systems, PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, Excel).

If you are looking for an exciting and challenging career and are looking for a company that is currently undergoing huge growth and expansion please send your CV to Darren for immediate attention.

Multi Linguist sales administrator

Title: Multi Linguist sales administrator
Salary: £18000.00 - £23000.00 per annum
Location: United Kingdom, North West
Languages: English, French, Italian
Posted: 9th May 2012

My client is looking for a multi linguist order entry customer service agent. They will be reporting to the financial manager and working within the sale order administration area of the finance department. The job is based in Urmston very close to the Trafford Centre giving the individual excellent links to transportation. The company operates in a small team and they are looking for like minded people to join who are willing to learn and hit the ground running.

The role requires the successful candidate to be a member of the contact team for European customers dealing with order processing and enquiries related to their accounts and Italian credit collection. You will also be needed to provide day-to-day support within the department including customer assistance and ad hoc duties to maintain the continued efficient running of the team. As the role requires constant communication to European customers candidates must have excellent business language in Italian and English as well as French.

The duties of this position include using the language skills needed to interface with European direct customers emails and incoming calls providing quality service as the primary customer contact team. This includes sales order processing covering complex orders and order specifications, identifying any errors and proactively acting on this. Italian fluency is critical as candidates will be responsible for interfacing with Italian customers on a day to day basis and assisting in dealing with credit collection. Another duty will be providing the technical aftermarket liaison for service and sales orders further utilising their language skills and identifying technical information that is needed to rectify any mistakes, either using their initiative to solve the query or pass it on to the correct team. Other expectations in this role will be to back up customer liaison assisting colleagues and management in non-English communication and assisting the finance manager.

Skills
Excellent communication both written and oral
Language in English, Italian and French
IT literate
Ability to grasp technical queries and maintain technical communication between parties to resolve questions
Ability to self motivate and work to own initiative to resolve queries
Methodical work process
Customer service experience and credit collection role is advantageous

If you meet these requirements and are looking to utilise your language skills in a challenging environment with a competitive pay, then please apply.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

French Speaking Agents

Title: French Speaking Agents
Salary: £18-23K OTE
Location: United Kingdom, South West, Dorset, BH1
Languages: English, French
Posted: 2nd May 2012

Are you looking to use your business level European Language skills? Are you looking for a career in IT Sales and Marketing? The read on.

We are delighted to announce that our client is currently recruiting for Business Development Agents to join their expanding team. This is a fantastic opportunity to work with many of the world's biggest companies, such as Dell, IBM, Microsoft, CISCO and many more.

As a Business Development Agent you will be representing clients on various projects such as demand lead generation and inside sales. The role is predominately telephone based whereby you will be calling businesses (B2B) to identify business intelligence and opportunities. You will be using your verbal and written language skills daily. No previous experience is required; however, a positive "can do" attitude is essential.

Excellent communication skills are required as is the ability to think outside of the box
Our Client is not offering a job they are offering you a career within a variety of disciplines including sales, marketing, technical and managerial.

If you are lucky enough to be offered a role with this company you will enjoy all of the following:-

� Fantastic training, support and development
� Opportunities for promotion and travel
� A fun, dynamic, hard-working, hard playing �family� culture where everyone knows each other as a person � not as a number
� The opportunity to meet like minded interesting people all looking to achieve the same goal
� The prospect make a difference, We depend on you to make a contribution,
� Excellent salary and bonus package

With offices in Bournemouth, Barcelona & Boston, USA, this dynamic company offers direct route to an international business career.
� Modern stylish offices
� Immediate starts!

What are you waiting for contact us now!

French, Italian, German or Spanish Technical Client Service / Web Design

Title: French, Italian, German or Spanish Technical Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German, Italian, Swedish
Posted: 2nd May 2012

Multiple Roles � Technical Customer Service with French/Italian/German/Spanish

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Ability to learn new programming and or coding languages quickly and easily
�2+ years of Flash AS2 and AS3 experience
�Ability to code, investigate and trouble shoot in Flash AS2 and AS3
�Experience in coding in HTML5, Javascript and XML

Essential skills:

�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + online advertising experience
�Strong analytical skills
�Excellent communication skills, ability to explain complex concepts
�Fluency in English (written and spoken) + fluency in either French, Italian, German or Spanish

If you are interested in this position then please click apply

French, Italian, German or Spanish Speaking Client Service / Web Design

Title: French, Italian, German or Spanish Speaking Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German, Italian, Spanish
Posted: 2nd May 2012

Multiple Roles � Technical Customer Service with French/Italian/German/Spanish

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Ability to learn new programming and or coding languages quickly and easily
�2+ years of Flash AS2 and AS3 experience
�Ability to code, investigate and trouble shoot in Flash AS2 and AS3
�Experience in coding in HTML5, Javascript and XML

Essential skills:

�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + online advertising experience
�Strong analytical skills
�Excellent communication skills, ability to explain complex concepts
�Fluency in English (written and spoken) + fluency in either French, Italian, German or Spanish

If you are interested in this position then please click apply

IT Help Desk French, German or Spanish - 35,000 Kc

Title: IT Help Desk French, German or Spanish - 35,000 Kc
Salary: 35,000 Kc per month
Location: Czech Republic, Praha
Languages: French, German, Spanish
Posted: 9th May 2012

IT Help Desk

This position is for a leading international company in Prague joining there centralized CS department.

This role with join a team providing help desk support to their customers, the services supported are network and out sourced IT services

- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.

Experience

- Fluent (or Native) German or French or Spanish and English , any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business Technical CS or IT Helpdesk experience
- Advanced interpersonal and communication skills
- Advanced PC Skills

Offer

- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.

To keep up to date with all of our latest vacancies we invite you to like our new Facebook pages

http://www.facebook.com/pages/Horizons-Language-Jobs-Use-your-languages-at-work/30476391305

Please read carefully and copy all of the below text into your email before sending any application to Horizons Language Jobs s. r. o., company ID No.: 27204707.

I agree that the Horizons Language Jobs s.r.o. ID No.: 27204707 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

French Security Software Product Specialist

Title: French Security Software Product Specialist
Salary: £35,000 +++ excellent benefits package
Location: United Kingdom, South East, Buckinghamshire, Buckinghamshire
Languages: English, French
Posted: 2nd May 2012

Our client, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. Our Client delivers proactive and proven solutions and services that help secure systems, networks, and mobile devices around the world, allowing users to safely connect to the Internet, browse and shop the Web more securely. Backed by its unrivaled Global Threat Intelligence, They create innovative products that empower home users, businesses, the public sector and service providers by enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security.

About the Role

As a Product Specialist you will be supporting the use of our McAfee e-Policy Orchestrator (EPO), assisting our EMEA Platinum Enterprise customers deploy, configure and maintain their security investments. You will be a highly technical engineer, possessing outstanding troubleshooting capabilities, responsible for providing value added technical service of fault recording, diagnosis, problem solving, escalation and resolution delivery for our Client's premiere Enterprise customer base. You should be comfortable discussing technical concepts with our customer�s level three enterprise engineers and senior managers alike.

You will know how large organisations put their IT networks together, and be able to talk with confidence to our customers, who may have deployed products across more than 100,000 nodes. Your background might be in software support already, or perhaps you�ve worked in enterprise scale internal IT departments, designing, implementing and supporting multiple aspects of your employer�s IT infrastructure.

On a daily basis you will work with some of our clients most valuable customers, assisting them in the use of their products and services to the highest levels. You will be relied upon to deliver truly outstanding levels of service, ensuring that you leave no stone unturned in ensuring our customers receive the right resolutions within the very shortest of timeframes.
Key Responsibilities

� Provide technical support for Gold Enhanced Business and Platinum Enterprise Customers.
� Act as a point of contact for all Platinum Support/Gold Enhanced issues, to include but not limited to: data entry, escalation of issues, testing, and problem resolution.
� Provide technical solutions to customers for specific individual or grouped products with a high focus on quality and expedient resolution.
� Provide onsite technical support of customer issues in those circumstances where remote resolution has failed, at the discretion of the support manager.
� Take responsibility for establishing and maintaining effective communication with the customer's designated contacts as required to ensure the customer's complete satisfaction with McAfee products and support services.
� Take responsibility for the escalation of any issues as required for assistance and/or to maintain established SLAs. Own communication responsibilities for the life of the case regardless of technical ownership.
� Log all activity associated with any service request in our CRM system so that a complete and thorough record is maintained for the customer and Company.
� Submit suggestions for new Knowledge Base articles as well as any potential improvements that can be made to existing articles.
� Perform additional duties established by Management as they relate to the provision of technical support to our client's customers.
� Ensure compliance with Service Level Agreements as contractually documented for both Platinum Enterprise and Gold Enhanced Business Support customers. These SLA's include, but are not limited to, customer status updates, issue escalation and the responsiveness of Product Specialists.
� Participate in On Call 24 x 7 for Platinum Customers on a rotational basis
� Act as technical advisor to customers where required.
� Identify customer's technical needs and manage as required
� Maintaining a high level of technical knowledge, skills and awareness, particularly in the Security and Malware arena.
Requirements for the role
� Fluent in English and ideally French, or another European language
� Ideally an in-depth technical knowledge of multi-tiered security management console, comprising webserver, database and client agent architectures.
� Very strong personal computing skills in Windows 2000, XP, 2008, 7 and Windows Server 2003. Experience in design, implementation and support extremely desirable.
� Extensive knowledge of enterprise class corporate IT operations � knows how large organisations implement solutions from a technology configuration perspective.
� Strong knowledge of security hardware, software, and management platform with emphasis on installation, troubleshooting, upgrading, integration, and client/server operations.
� Solid knowledge of the use and configuration of virtual environments such as VMWare.
� Experience in customer service/customer technical support.
� Experience in technical support environment with named or dedicated accounts.
� Strong technical troubleshooting skills.
� Ability to multitask and prioritize job requirements.
� Strong personal and telephone interaction skills at the business professional services level
� Experience in the management of Enterprise customers.
� Outstanding customer focus and service first mentality.

Preferred: Technical knowledge of security product offerings (ideally EPO), Tertiary education, either University or Technical College, in computer science or related field, IT / IT Security certifications, CompTIA Security and/or CISSP Certification preferred, Progress towards, or completion of, certifications with Microsoft, Sun, Cisco or Linux is desired.

If you feel that you have all of the above skillset and are looking for a challenging and rewarding role please send your CV to Darren for immediate consideration and more details of this exciting role and opportunity

Multilingual Customer Service Representatives

Title: Multilingual Customer Service Representatives
Salary: £17,950
Location: United Kingdom, South East, Berkshire, Reading
Languages: French, German, Italian
Posted: 23rd May 2012

Calling all multilingual speakers...

Do you have a passion for providing excellent customer satisfaction?

Do you possess Multillingual skills that you wish to put to use?

Our client - a dynamic and successful channel marketing company near Reading - are recruiting for Multilingual Customer Service candidates to join their friendly and diverse team.

To be considered, you MUST either:

- SPEAK COMPLETELY FLUENT GERMAN plus English

or

- Speak English AND COMPLETE FLUENCY in two other languages such as:

-- Italian AND Spanish

-- Italian AND Portuguese

-- French AND Spanish

-- French AND Portuguese

-- Portuguese AND Spanish

-- Russian AND Spanish/Portuguese/Italian/French

The role requires somebody with high class communication skills, an excellent telephone manner and a bright and enthusiastic personality. You will ideally have experience within Customer Service, and competent I.T skills.

Salary is £17,950 and the role is based near Reading so is commutable from areas such as Bracknell, Wokingham, Winnersh, Theale, Woodley, Sonning, Newbury, Thatcham, Camberley, Windsor, Slough, Crowthorne, Sandhurst, Earley and Hurst.

Standard hours of work are Monday-Friday, 8am to 4.30pm and their office location is commutable by both car and public transport from towns throughout Berkshire, Hampshire, Surrey, Oxfordshire and Buckinghamshire.

Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

For further details, please apply through this website.

French, Italian or German Speaking Technical Client Service / Web Design

Title: French, Italian or German Speaking Technical Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German, Italian
Posted: 2nd May 2012

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Fluency in English is ESSENTIAL
�Fluency in one of the following: French/Italian/German/Spanish/German/Dutch or Swedish is also ESSENTIAL.
�Experience in basic HTML concepts
�Experience in Flash, Basic XML and javascripts is a plus
�Experience of Rich Media would also be an advantage

Essential skills:

�Previous experience in in working with, or for an ad company would be a plus
�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + of online advertising experience
�Excellent analytical skills
�Proactive, eager to learn and comfortable in a rapidly changing environment
�Ability to explain difficult and complex issues in an easy manner
�Strong attention to detail
�Fluency in English (written and spoken) and either French, Italian, German, Spanish, Dutch or Swedish

This is an excellent opportunity and if you are interested please click apply

French Customer Service

Title: French Customer Service
Salary: €23000 - €24000 per annum + Negotiable
Location: Ireland, Dublin Region
Languages: French
Posted: 23rd May 2012

French Customer Service
Dublin City

We are now offering a fantastic opportunity to French Customer Service Representatives to work within a leading Multinational IT Corporation in Dublin City.

As a Customer Service Representative, you will be providing outstanding customer service to clients and ensuring a high level of customer satisfaction. Additionally, you will be communicating with different departments and will be responsible for reaching Service Level Agreements on a daily basis.

You will have a working knowledge of computing products such as Excel, Word and Outlook, strong oral and written communication skills and must also be flexible with working hours.

This role will offer the opportunity to develop your career within a progressive company that actively seeks to promote achievers and retain talent.

You will be part of a multi-cultural environment, inspired by teamwork, collaboration and individual growth.

Please apply immediately for consideration.Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

CUSTOMER SERVICE ROLE TRAVEL INDUSTRY EXPERIENCE

Title: CUSTOMER SERVICE ROLE TRAVEL INDUSTRY EXPERIENCE
Salary: Â£15k - 18.5k per year
Location: United Kingdom, London, Central London, SE1 7SJ
Languages: French, Portuguese, Spanish
Posted: 2nd May 2012

Customer Service Officer - Travel Industry Experience Required!

LANGUAGES REQUIRED!

Â£18,500

South East London

MUST SPEAKE TWO OF THE FOLLOWING FLUENT LANGUAGES THAT ARE STATED BELOW WITH FLUENT ENGLISH!

* FRENCH & SPANISH
* PORTUGUESE AND BRAZIALIAN
* FRENCH & GERMAN
* GERMAN & ANY EUROPEAN LANGUAGE

REQUIREMENTS

* Frontline Customer Service for the company (Predominantly email based plus some phone work). Servicing booking requests, inquiries, administration etc.
* Communication to Customer Service Supervisor in relation to all customer service & support issues
* Use initiative to ensure product information from bookings and assistance requests is up to date and forwarded to product team if needed
* Liaise with Product Co-ordinators and Product Managers where necessary
* Accurate delivery of booking information into various in-house software solutions
* Time management of effective customer service delivery
* Maintenance of existing Customer Service tools (databases, manuals, in-house forms)
* Continuing improvement to customer service administration and work methods
* Effective "handover" to following Customer Service staff members - clear, concise and detailed information
* Special project / product work when required
* Point of contact (on a rotating basis) for retail travel distributors, customers, agents & suppliers in relation to all product and the online booking process
* Logging and collating all system and product errors
* Control (on a rotating basis) of the online booking / cancellation / amendment procedures

To

Due to the number of applications - ONLY successful applicants will be contacted.

PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

For all the latest jobs log on to www.jobintravel.com

Hungarian / French speaking Accountants

Title: Hungarian / French speaking Accountants
Salary: attractive
Location: Poland, maÅ�opolskie, Kraków, Krakow
Languages: English, French, Hungarian
Posted: 2nd May 2012

Leading FMCG multinational corporation establishing a new Finance Shared Services Centre in Krakow is looking for Junior & Senior Accountants to join their multinational accountancy team in Krakow, Poland.
Working in areas such as Accounts Payable, Banking Payments, Credit Control, Cash Allocation, Collections, Billing, Inter-Company Reconciliations, GL activities, Financial Statement and Statutory & Tax Reporting you would have the opportunity to develop your experience within newly established shared services centre.

You should:

� Hold a University degree in Finance or a related subject
� Have up to 5 years� experience in Accounting
� Have good knowledge of Hungarian or French and very good of English, both spoken and written

The Jobs offer:
� A professional and multinational environment
� An attractive work environment, significant growth opportunities and a strong culture of employee appreciation
� An opportunity to gain broad experience
� The prospect of development
� An attractive salary and benefits
� Training

If you wish to apply for these positions please forward a copy of your CV to coxfitzsimons&wilkes ~ Financial Recruitment Specialists ~ for the attention of Anna Makowska at annamakowska@cfw.pl or call Anna on +48 12 39 46 133 or via Skype : cfwannamakowska

Accounts Receivable Team Member � French & Dutch

Title: Accounts Receivable Team Member � French & Dutch
Salary: £26K
Location: United Kingdom, South East, Surrey, Camberley
Languages: Dutch, French
Posted: 2nd May 2012

Main Purpose of Job
To manage the credit collections operations to ensure the DSO and other key financial performance targets are met.

Main Responsibilities
� Proactive chasing customers for cash to ensure the DSO target is achieved
� Manage the credit risk for the French & Dutch Companies, escalating issues in a timely manner to the Team Leader and European Customer Service Manager.
� Ensuring daily cash allocation and discounts for prompt payment are accurately applied.
� Minimising the risk of bad and doubtful debts
� Provide timely Month End Credit reporting to SSC and Company management
� Management of customer query clearance, identifying and putting in place action plans to eliminate the source problem
� Establish and maintain procedures for accurate and timely cash collection, allocation and query handling.
� Management and resolution of insolvency situations in conjunction with SSC and local country management
� Maintaining and improving relationships with internal and external customers
� Work together with Accounts Receivable Controller and the Finance Team to ensure that bank, subsystems, Sales ledger and customer account reconciliation�s are completed on a timely basis.
� Responsible for the SOx compliance of SSC processes.
� Make sure that invoices are sent in a timely manner and generated without error
� Process and accurately receipt business reviews from clients.
� Ad Hoc Accounts Receivable activities

Key Competencies
S = Standard, D = Developed, H = Highly Developed
Relationship building - D
Problem solving and decision making - D
Excel - D
Understanding KPIs - D
Proactive Cooperation - D
Service Orientation - D
Curiosity - S
Results Focused - S
Process Improvement - S
Communication - S
Priority Setting - S
Business Know how - S

Key Skills
Must Have
� Ability to make things happen with strong sense of ownership
� Ability to work on their own initiative
� Excellent interpersonal skills

Desirables
� Ability to manage multiple priorities
� Ability to operate efficiently under continuous change
� Previous experience in multi-cultural teams
� Ability to interrogate SAP

Required Experience and Qualifications
� Fluent Dutch, French and English, both written and oral
� Strong experience as a specialist credit controller
� Must have worked towards a DSO target
� Process/procedure improvement experience
� Excellent keyboard skills and knowledge of computer systems.
� P&L & Balance sheet knowledge (desirable)
� ICM Qualification (desirable)
� A third European language (desirable)
� Experience of cash allocation (desirable)
� Understanding of credit rating (desirable)
� Trade credit experience working with large corporate customers (desirable)

Please note that this role is for an initial 12 month contract with a view to continuance.

Multilingual Travel Consultant

Title: Multilingual Travel Consultant
Salary: £18500 - £20000 per annum + benfits and bonuses
Location: United Kingdom, South East, East Sussex
Languages: French, German, Spanish
Posted: 16th May 2012

Travel Consultant - German, Spanish or French Speakers c£20k Based Brighton Come and work for this reputable global operation speaking to distinguished clients using your language skills! You will be taking calls arranging worldwide travel arrangements both leisure and business travel for discerning clients. You must have experience of booking travel as a travel agent or travel consultant previously and you must speak fluent Spanish, French or German and may consider other European languages.. Travel Consultant Featuress -You will be working for an amazing global travel organisation -Booking both leisure and business trips
-Speaking to customers from around the globe
-Dealing with both European and English clients
-Booking net and published flights using Sabre
-Booking very upmarket leisure trips, tours, package holidays, flight only, hotels, car hire etc Travel Consultant Skills required -Perhaps you have previously worked as a reservations agent, travel agent, travel advisor, worldwide consultant, tailormade consultant, travel consultant, holiday advisor, Business Travel Consultant or Corporate Travel Consultant -Fluent in one European language and English, preferably German, Spanish or French
-Travel industry sales or business travel experience To apply for this role or to find out more please email sarah@candm.co.uk or call 01737 309980Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

Fluent French Customer Service Representatives

Title: Fluent French Customer Service Representatives
Salary: £8.50 p/hr
Location: United Kingdom, London, South London, South West London
Languages: French
Posted: 16th May 2012

Multilingual Talents in and around Manchester

Title: Multilingual Talents in and around Manchester
Salary: 15000 - 20000 per year
Location: United Kingdom, North West, Lancashire
Languages: Dutch, French, German
Posted: 23rd May 2012

Multilingual Talents in and around Manchester

Are you a bright and bubbly person looking for a challenge or trying to gain work experience?
Have you got excellent communication skills and are you able to work hard?
Do you enjoy talking to customers via telephone or email but do not really fancy a call centre job?
Do you speak one or more of the following languages FLUENTLY including English:
� Dutch
� German
� French
� Polish

If you could answer all of the above questions with �YES� then please get in touch with us!

We are always looking for ambitious multilingual talents who are searching for the right job opportunity � permanent or temporary, full time or part time.
No matter if you have great Customer Service and Sales experience or if you are a recent graduate � we would like to hear from you!
Simply send your CV to Farina (farina �dot� Jasinski �at� tema-europe �dot� com) and we will get in touch with you shortly to discuss interesting job opportunities.
Please be aware that your language skills will be tested and that we are looking for candidates that are native or fluent in one or more of the above languages.

Keyword: Sales, Customer Service, Administration, Graduates, Deutsch, Entrepreneur, Contact Center, Technical Support, Marketing, IT, Translation, Languages, Leeds, Bradford, West Yorkshire

Bilingual Recruitment Consultant � German or French or Dutch speaking � North London

Title: Bilingual Recruitment Consultant � German or French or Dutch speaking � North London
Salary: Excellent
Location: United Kingdom, London, North London, N3 2JX
Languages: Dutch, French, German
Posted: 16th May 2012

Bilingual Recruitment Consultant � German or French or Dutch speaking � North London.
With over 30 years in the Industry Octopus are one of the oldest and most established IT recruitment consultancies working in the UK and European market place today. From our offices in London and Brussels we specialise in placing IT contract resources to our clients throughout the UK and Europe and pride ourselves on our professional work approach.
We are currently looking for a bilingual recruitment consultant s to join our organisation. To suit you should have the following skills; ideally degree educated, excellent communication and inter personal skills, strong work ethic, optimistic out view on life, tenacious, enthusiastic, driven, hungry and self motivated, hardworking and keen to succeed. To suit you will be fluent in either German or French or Dutch. You should have a proven track record of success within the industry.
Your role will be develop new business with clients throughout Europe, servicing their needs and supplying suitable staff. You will be given full training and mentoring for this role.
Candidates needs to be fluent in English and either German or French or Dutch. Our London office is located in Finchley N3 � close to Finchley Central on the Northern Line. Please send your CV and get in touch to find out more details. Competitive Package, including commissions, car allowance and bonus.
(IT Recruitment Consultant)

Internship Placement Officer

Title: Internship Placement Officer
Salary: £18,500
Location: United Kingdom, London, Central London, SE1 7SJ
Languages: French, German, Other Languages
Posted: 23rd May 2012

Leading student internship provider based in central London is looking for a internship placement officer. We are looking for an energetic and ambitious person who is looking for a rewarding and challenging position.

Tasks include:

- Daily contact with students
- Running internship placement programme
- Updates on application process
- Contact with London based companies
- Maintaining and developing relationship with current providers and agents, as well as clients
- Organising student group arrivals

We are looking for a permanent full-time team member with the following skills:

- Fluency in foreign languages, preferably in German
- Ability to multitask
- Good negotiating and people skills
- Good sale, marketing and HR skills
- Fast thinker
- Ability to work independent as well part of growing team
- Good Microsoft package knowledge

This is full time position is available ASAP. Competitive salary and possibility to grow within the company. £18.500 p/y

Logistics Administrator

Title: Logistics Administrator
Salary: 22,000 - 24,000
Location: United Kingdom, London, Central London
Languages: English, French, Spanish
Posted: 15th May 2012

A global trading company based in The City is seeking to hire a Sales Administrator for an 11 month maternity cover contract in their busy offices to oversee the import/export administration function for their UK office whilst providing support to the Sales Manager and the small team.

Principle responsibilities for this position are listed below but the successful candidate must be extremely organised, able to prioritise their duties and take responsibility for their work, and have a strong knowledge of international trade with a commercial organisation.

Main responsibilities include:
� Sales Administration - logistics coordination, contracts, arranging funding and payments
� Sourcing of new products
� Preparing reports for London office and the Head Office in Tokyo
� Liaising with clients in Japan, France and Spain
� Providing ad hoc administrative and secretarial support to the London teams

Key competencies
� General logistic and import/export administration knowledge is essential
� Advanced Microsoft Excel skills are essential (pivot tables and vlook ups a minimum)
� Fluent English language skills are essential
� Advanced French and/or Spanish language skills are desirable but not essential

Ecommerce Co-ordinator + European Language

Title: Ecommerce Co-ordinator + European Language
Salary: £18,000 - £22,000
Location: United Kingdom, South East, Berkshire, Maidenhead
Languages: French, German, Italian
Posted: 8th May 2012

Our client, a leading IT solutions company specialising in web development, design and online marketing, is recruiting for a dynamic and professional eCommerce Coordinator on a permanent basis. This role requires the successful applicant to speak and additional European language. French, German, Italian and Spanish are ideal although applicants with other European languages are welcome to apply (Dutch, Danish, Swedish, Finnish, Polish, Czech etc....).

Core duties will include supporting Account Managers in the delivery of e-Commerce solutions to major global online retailers, updating web content, responding to client enquiries and assisting with online marketing activities.

You will ideally be of graduate calibre and will possess prior experience of managing online platforms. With a good IT knowledge, you will have strong project co-ordination/administration experience and an interest in the delivery of IT services and eCommerce business solutions. Advanced communication and interpersonal skills are essential.

In return our client is offering an exciting and rewarding working environment as well as attractive earning potential including monthly bonus.

This client easily commutable by car and train from locations such as Reading, Slough, Windsor, Maidenhead, West London, Staines, Egham, Ascot. Due to the high levels of interest in this particular vacancy only successful applicants will be contacted.

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

Technical Support FLASH Javascript Coder - French or German or Spanish or Italian

Title: Technical Support FLASH Javascript Coder - French or German or Spanish or Italian
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French, German, Italian
Posted: 15th May 2012

Technical Support FLASH Javascript Coder - French or German or Spanish or Italian

This is an exciting and busy time for my Cork based Client. They have just secured an exciting project with a well known online organization and are now hiring a new team to help build and grow the business.

This is a Client interactive role. You will be providing technical email and phone support to European customers and dealing with them in a timely an efficient manner.
You will be part of a larger team of Support specialists, dealing primarily with advertising agencies

Must be fluent in English and French or German or Spanish or Italian

Role/Opportunity:
� Provide technical email and phone support to European customers for Rich Media Campaigns
� Produce creative template based Flash content from supplied assets
� QA and convert assets to meet clients serving specifications
� Provide Rich Media support for building internal tools to scale the business
� Create and build templates for local markets
� Ability to absorb complex technical concepts and communicate them to a nontechnical audience
� Work closely with campaign managers to trouble-shoot and launch a rich media campaign
� Work closely with sales teams, demos, debugging, testing components.

Skills/Experience:
� Experience in coding in HTML5, JavaScript and XML A MUST
� Advanced knowledge of Flash � 2+years of Flash AS2 and AS3 experience
� Ability to code, investigate and troubleshoot in Flash AS2 and AS3
� Good knowledge of ActionScript, XML, and JavaScript
� Knowledge of online advertising and digital technologies preferred
� Must be fluent in English (oral and written) as well as French or German or Spanish or Italian

Accounts Payable Analyst

Title: Accounts Payable Analyst
Salary: 1800 - 22000
Location: United Kingdom, West Midlands, Birmingham
Languages: Dutch, French, Swedish
Posted: 15th May 2012

It is essential you are fluent in a European language to apply for this position. Ideally you will be fluent in Norwegian, Swedish, French, German & Dutch. Working within a shared service business you will have similar experience working for a large company and enjoy a fast paced environment. The main purpose of the function is to ensure supplier invoices and employee expenses are dealt with efficiently and correctly.

INTERNATIONAL CUSTOMER ASSISTANTS

Title: INTERNATIONAL CUSTOMER ASSISTANTS
Salary: 19.000,00 Euros.
Location: Italy, Lombardia, Milano, Milano
Languages: English, French, Irish
Posted: 8th May 2012

Our client is a large multinational specialized in the automotive industry with a Customer Services Centre in Northern Milan- Italy. We are looking for:

INTERNATIONAL CUSTOMER ASSISTANT (S)

Successful candidates will be hired at the International Contact Center managing inbound and outbound telephone activities with the aim of providing information to Customers, promoting the brand and managing Customers by multiple channels of communication.

Opening hours are between Monday and Sunday from 8.00 am till 10.00 pm.

The ideal candidate:
- is fluent in the language mentioned (both written and spoken)
- has a certificate of secondary education (minimum)
- has a strong customer focus with the ability to deal empathetically with customers
- has exceptional interpersonal -and communication skills (strong ability to communicate effectively via telephone and email)
- is very interested in the automotive industry

We offer a 6 month-contract that can be extended, 3° level of Telecommunications CCNL with an annual Gross Income of 19.000,00 Euros.
Relevant training will be provided during working hours.
Transport is provided from Milan (Molino Dorino) to the workplace

For further information please send your curriculum vitae stating reference number to the following by clicking on the apply button below.
Adecco Italia S.p.A. (Aut. Min.Prot. N. 1100-SG del 26.11.2004)
Adecco is an Equal Opportunities Employer (L.903)

Multilingual Customer Service Representatives

Title: Multilingual Customer Service Representatives
Salary: 17,950
Location: United Kingdom, South East, Berkshire, Reading
Languages: French, German, Italian, Portuguese, Russian, Spanish
Posted: 15th May 2012

Calling all multilingual speakers...

Do you have a passion for providing excellent customer satisfaction?

Do you possess Multillingual skills that you wish to put to use?

Our client - a dynamic and successful channel marketing company near Reading - are recruiting for Multilingual Customer Service candidates to join their friendly and diverse team.

To be considered, you MUST either:

- SPEAK COMPLETELY FLUENT GERMAN plus English

or

- Speak English AND COMPLETE FLUENCY in two other languages such as:

-- Italian AND Spanish

-- Italian AND Portuguese

-- French AND Spanish

-- French AND Portuguese

-- Portuguese AND Spanish

-- Russian AND Spanish/Portuguese/Italian/French

The role requires somebody with high class communication skills, an excellent telephone manner and a bright and enthusiastic personality. You will ideally have experience within Customer Service, and competent I.T skills.

Salary is £17,950 and the role is based near Reading so is commutable from areas such as Bracknell, Wokingham, Winnersh, Theale, Woodley, Sonning, Newbury, Thatcham, Camberley, Windsor, Slough, Crowthorne, Sandhurst, Earley and Hurst.

Standard hours of work are Monday-Friday, 8am to 4.30pm and their office location is commutable by both car and public transport from towns throughout Berkshire, Hampshire, Surrey, Oxfordshire and Buckinghamshire.

Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

For further details, please apply through this website.

French Speaking Technical Advisor

Title: French Speaking Technical Advisor
Salary: £7.08 per hour
Location: United Kingdom, North East, Teesside, TS25 1NN
Languages: English, French
Posted: 8th May 2012

Principal Responsibilities:
� Must be language speaker
� Answering customer queries in a professional manner
� Entering and recording activities and actions in a computerised system
� Working with internal teams to understand, reproduce and resolve technical issues
� Maintaining contact with customer through the complete process until resolution
� Familiarity with the processes of customer support for entering, tracking and resolving of issues
� Proactive methodology to identify and flag potential issues
� High level of dedication to the customer
� Handling email to respond to customers queries
� Providing the best solutions to the technical problem
� Maintain good first time resolution percentage

Bi-Lingual IT Helpdesk (French or Italian Speaking) � Warrington, Cheshire

Title: Bi-Lingual IT Helpdesk (French or Italian Speaking) � Warrington, Cheshire
Salary: £17,000 to £19,000
Location: United Kingdom, North West, Cheshire, Warrington
Languages: French, Italian
Posted: 8th May 2012

Bi-Lingual IT Helpdesk (French or Italian Speaking)

Skills: Fluent French speaking or Fluent Italian speaking; IT skills
Salary: £17,000 to £19,000 (pro rata)
Length: 3- 6 months fixed-term contract
Location: Warrington/Lymm, Cheshire area

We are looking to recruit both an Italian and a French Speaking IT Helpdesk person to work for our global leading client based in Warrington, Cheshire. They are currently piloting a new scheme for one of their clients. If the scheme is successful then there could be the possibility of either extension or permanent opportunities.

This is a front line position, taking incoming calls from consumers who are having technical problems with their laptops or other computer hardware and helping them (in non technical terms) to resolve their issue. If you are unable to resolve the problem, you will have full backup support from technical engineers.

The successful candidate will speak fluent English and be fluent in either French or Italian, have a customer service background and have some repair knowledge on computer hardware or other electronic equipment e.g. mobile phones.

The hours of work will be on a shift basis between 7.30 am - 7.30 pm.
Due to the location of the office, it is imperative that you have your own transport.

For further information, in the first instance, please phone Iain Brassell at IS Recruitment; or email me your very latest CV for an immediate call back

Multilingual Customer Service Adminsitrator

Title: Multilingual Customer Service Adminsitrator
Salary: £10-£12 per hour
Location: United Kingdom, South East, Surrey, Weybridge
Languages: English, French, German, Italian
Posted: 8th May 2012

My client is looking for two multilingual Customer Service Administrator to fit in with their busy team in Weybridge.

This is a temporary position that is expected to last 6 months to 1 year.

The successful candidates MUST be fluent in German, Italian, French and English and ideally have some experience with SAP.

In your day to day role you will:

· Manage the order book for nominated customers, through entering orders on the SAP system, maintaining customer�s required dates and monitoring orders through to billing to customer.

· Ensure all orders are entered within ½ day of receipt and are confirmed within 48 hours.

· Act as an Operations point of contact for nominated customers. Ensure where necessary that queries are passed to the relevant party, that the customer is aware of the status of their query and to follow through to ensure the customer receives a speedy response.

· Communicate all order changes to all relevant parties.

· Ensure that consignment customers are replenished in accordance with their agreements and that consignment sales are processed (if applicable).

· Ensure customers are managed in accordance with agreed guidelines, including visits when necessary, customer material pricing, daily order updates, escalate issues.

· Highlight any orders where the customers expectation (eg. Price/product) differs and ensure appropriate action is taken with relevant parties.

· Ensure that agreed reports are sent out in accordance with agreed deadlines for nominated customers.

· Liaise with sales teams to ensure effective administration of customer orders.

· Liaise with Master data team / Data Management team concerning customer data and customer material data and ensure that the Master data teams / Data Management Team are notified of any changes by VHD call.

· Keep on top of the Credit Control outstanding query list.

· Act as �SAP� super user to any remote staff processing orders on SAP.

· To assist with enquiries.

· To actively encourage customers to sign up for direct billing.

· Ensure all tasks are carried out in accordance with procedures and regulations.

· Cover team member�s absence and holidays when required.

The successful candidates will be employed by Adecco. Adecco is an employment Agency and an Equaly Opportunities employer.

This role is subject to a full background clearance which may include a credit check and CRB check.

Technical Support Specialist with fluent French English and basic German

Title: Technical Support Specialist with fluent French English and basic German
Salary: negotiable
Location: Germany, Thüringen, 99092 Erfurt
Languages: English, French, German
Posted: 8th May 2012

For our client IBM D CSS in Erfurt we are looking for technical suppport specialists who are fluent in a French as well as in English and speak at least basic German, Italian advantageous:

Job role:

Front- and Backdesk support for Microsoft Windows platform, standard software and additional customer specific software;
initial support for hardware incidents,
qualified dialogue with the end user to analyze incidents and isolate errors,
incident coordination with resolver groups,
incident documentation,
forwarding of qualified incident reports to resolver groups (including 3rd party providers),
maintenance of knowledge and process documentation.

Technical premises:
You possess substantiated knowledge of Windows operating system, Microsoft Windows, Lotus Notes, Microsoft Office and network,
You have fluent knowledge (in spoken and written) of French and English, as well as basic German, Italian advantageous.

Individual premises:
You like working in a team, you are stress-resistent and you can quickly familiarise yourself with a scope of new duties
Moreover you are a dedicated and self dependent worker and are willing to do shift work.
You possess a valid work permit for Germany.

We also offer above-standard payment and interesting work in an international environment as well as advanced technical training and practical application of language skills. We also offer assistance with your move to Germany.

We are looking forward to your complete application (reference letter, CV with exact data concerning your IT and languages skills, certificates and work experience) preferably by email.

Learn more about the interesting position with IBM that we offer: http://www.youtube.com/watch?v=mRZfTlXt3kQ
or have a look at our website: www.randstad-professionals.de

Vacancies in Cork with languages

Title: Vacancies in Cork with languages
Salary: €23000.0 - €25000.0 per annum
Location: Ireland, South-West, Cork
Languages: Danish, French, German
Posted: 8th May 2012

Are you looking for an opportunity to work with the world leader in Internet technology? Do you want to work for a Superb Employer? Did you answer yes to the last two questions? If so then read on....
Our client is the world leader in Internet applications and communications with the reputation for been one of the most innovative and progressive organisations in the market place. People are considered its finest resource and employee satisfaction continues to exemplify its status as one the best places to work in Ireland.

Key Accountabilities:

*Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities

*Identify, evaluate and prioritize customer problems and complaints

*Analyze customer problems and formulate plans of resolution

*Utilize all technical resources to solve customer problems

*Serve as a point of escalation for other Helpdesk Services agents

*Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.

*Assist in evaluating new services, processes and technologies introduced at the helpdesk.

*Demonstrate and promote superior customer service in handling inquiries, problems, and complaints.

*Work with departmental staff to promote, develop, and maintain strong customer service values

*Escalate unresolved issues to support leads, designated service group or client help desk.

*Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements

*Additional projects as required

-1+ years customer service experience in a call centre.
- Excellent written and verbal fluency in both English and Swedish
-be able to quickly learn customer service applications.
-Strong Problem solving skills.
-Flexible in learning between duties and assignments

Trainee /Graduate Recruitment Consultant � German or French or Dutch speaking � Finchley North London

Title: Trainee /Graduate Recruitment Consultant � German or French or Dutch speaking � Finchley North London
Salary: Basic + Commission
Location: United Kingdom, London, North London
Languages: Dutch, French, German
Posted: 15th May 2012

Trainee /Graduate Recruitment Consultant � German or French or Dutch speaking � Finchley North London

With over 30 years in the Industry Octopus are one of the oldest and most established IT recruitment consultancies working in the UK and European market place today. From our offices in London and Brussels we specialise in placing IT contract resources to our clients throughout the UK and Europe and pride ourselves on our professional work approach.
We are currently looking for a bilingual trainee recruitment consultant to join our organisation. To suit you should have the following skills; ideally degree educated, excellent communication and inter personal skills, strong work ethic, optimistic out view on life, tenacious, enthusiastic, driven, hungry and self motivated with a desire and willingness to succeed.
Your role will be develop new business with clients throughout Europe, servicing their needs and supplying suitable staff. You will be given full training and mentoring for this role.
Candidates needs to be fluent in English and either German or French or Dutch.
Our London office is located in Finchley N3 � close to Finchley Central on the Northern Line.
If you are interested in a career in recruitment then please send your CV in the first instance to be considered. We pay competitive package including commission.

French speaking Customer Service Representatives

Title: French speaking Customer Service Representatives
Salary: £8.50-10
Location: United Kingdom, South East, East Sussex, Brighton
Languages: English, French
Posted: 22nd May 2012

French speaking Customer Service Representatives - We at Manpower are currently recruiting for Bilingual French and English speaking Customer Service Representatives on behalf of our client, American Express.

Responsibilities could include:
� Provide excellent service to all Business Travel Account clients through general servicing of their accounts
� Processing new account applications
� Collection of outstanding monies on accounts
� Re-educating clients as to American Expresses� processes and procedures
� Updating and inputting data into relevant systems
� Maintain and build excellent working relationships with internal and external customers
� Provide a central point of contact for our corporate clients and first contact resolution on enquires, through both telephone and email communication.

Successful applicants must;
� Speak fluent French and English language
� Meeting & exceeding customer expectations
� Demonstrating teamwork
� Strong customer focus
� Excellent customer service skills
� Strong negotiation and collection skills
� Excellent verbal and written communication skills
� Ability to deal with shifting priorities and high workloads
� Pro-actively seeks opportunities for improvement

Responsable Production H/F trilingue Anglais Espagnol Français

Title: Responsable Production H/F trilingue Anglais Espagnol Français
Salary: Selon profil
Location: Mexico
Languages: English, French, Spanish
Posted: 22nd May 2012

Groupe familial français, leader mondial sur son marché de sous-ensembles mécaniques complexes de grande série, dont la production est répartie sur 3 continents, accélère son développement et confie à H3O recrutements spécifiques, la recherche d�un Responsable de Production (H/F) trilingue anglais, espagnol et français.

Rattaché au Directeur de site, vous dirigez les activités de production du site (usinage, injection, assemblage), et pilotez la démarche de progrès continu sur l�ensemble du site. Vous managez les équipes (250 personnes) et êtes le garant des objectifs de Qualité, Coûts et Délais. Responsable des budgets d�investissements et de fonctionnement, vous rejoindrez une PMI dynamique, dans un contexte de forte progression des volumes.

Issu d�une formation supérieure en mécanique ou en organisation industrielle, vous justifiez d�une expérience de 7 ans minimum en management de production en grande série, des industries mécaniques idéalement. Homme de terrain, vos compétences en processus d�usinage, d�injection et d�assemblage, complètent une expérience réussie de l�organisation de la production et des projets d�investissements. Français, Espagnol et anglais courants.

Junior French Speaking Trafficker - Online Video Platform

Title: Junior French Speaking Trafficker - Online Video Platform
Salary: £19000 - £25000 per annum + + Company Benefits
Location: United Kingdom, London
Languages: French, Spanish
Posted: 22nd May 2012

Junior French Speaking Trafficker - Leading Online Video Platform
£19k-£25k in Central London

THE Online Video Platform... The Company!

My client is an online video advertising, optimization, and yield management solutions provider. Its technology leverages the power of data and mathematics to guarantee delivery of a brand's message against a very targeted demographic, and enables content creators and publishers to completely monetize audiences across varied demographic segments.

Fluent French Speaking Trafficker... The Job!

This is a fantastic graduate job and opportunity for a business fluent French speaking candidate.
As a Junior Trafficker you will work in the Network Operations team handling the day to day operations of all online campaigns from uploading and testing, inventory management right through to tracking and reporting back on response. The team work closely all together to manage the trafficking process and often get involved with managing relationships with both internal and external clients to ensure copy, ad tags, response and revisions are all up to date. Exciting times within the company you will traffic ads on major sites and brands, giving you fantastic exposure in a fast paced, enjoyable and growing industry.

What we need for this role... The Person!

This is no ordinary trafficking role and so we need exceptional candidates to apply. With such great opportunities for development, growth and training we want the best of the best in trafficking. Ideally with at least 6 months relevant work experience in a trafficking, ad ops or digital role you will need a good academic background, with a BA or Bsc degree from a top university preferable. You'll need to be organised, hands on and able to communicate with a whole range of people. Excel is a key part of this role so you must be able to use this to a very high level. This will also be working the French markets with French clients so business fluency in French is essential and will be tested in interview.
Apply for this role today and become part of the Online Marketing team by sending me your CV via this website.. Please note all applications will be made in confidence. Feel free to call me directly on:

Sioux Bailey
Senior Digital Consultant
0207 6123922

We have a variety of graduate roles on at present (£17k-£25k), for candidates with 0 - 2 years experience, so if this is one is not suitable; please call me to discuss other exciting opportunities which you can apply for.

Please check out my profile on LinkedIn: Sioux Bailey
And follow us on Twitter: @GradRecCo

Job Sectors: Ad Operations | Digital Marketing

Telemarketing Agents ( French or Swedish)

Title: Telemarketing Agents ( French or Swedish)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, French, Swedish
Posted: 22nd May 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities.

This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers.
* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries) * Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities
* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*Swedish
*French

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

Please Note: If you have not heard back within 2 weeks then your application has not been successful

CSR (IT) German or French or Swedish 35,000 Kc

Title: CSR (IT) German or French or Swedish 35,000 Kc
Salary: 35,000 Kc per month
Location: Czech Republic, Praha, Prague
Languages: French, German, Swedish
Posted: 22nd May 2012

IT Help Desk

This position is for a leading international company in Prague joining there centralized CS department.

This role with join a team providing help desk support to their customers, the services supported are network and out sourced IT services

- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.

Experience

- Fluent (or Native) German or French or Swedish and English , any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business Technical CS or IT Helpdesk experience
- Advanced interpersonal and communication skills
- Advanced PC Skills

Offer

- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.

To keep up to date with all of our latest vacancies we invite you to like our new Facebook pages

http://www.facebook.com/pages/Horizons-Language-Jobs-Use-your-languages-at-work/30476391305

Please read carefully and copy all of the below text into your email before sending any application to Horizons Language Jobs s. r. o., company ID No.: 27204707.

I agree that the Horizons Language Jobs s.r.o. ID No.: 27204707 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

Customer Service Representative with foreign languages

Title: Customer Service Representative with foreign languages
Salary: Competitive
Location: Poland, wielkopolskie, Pozna?, Pozna?
Languages: Finnish, French, Italian
Posted: 1st May 2012

G-force Recruitment is a Polish recruitment company specialized in matching international personnel to vacancies that require native command of a language other than Polish. Working for major international companies throughout Poland, our clients include IT outsourcing centres, customer services departments, call centres and other Business Process Outsourcing (BPO) centres which are looking for multilingual staff.

Requirements for Candidates:
� very good knowledge of English
� very good knowledge of one of the following French/Italian/Spanish/Finnish
� experience in IT Customer Service (desirable)
� good knowledge or interest in computer/ IT issues
� ability to resolve complex problems
� knowledge of Microsoft environment
� high level of interpersonal skills.

Main responsibilities may include:
� answer phone calls and e-mails from users and resolve problems
� record and track all incoming incidents and inquires
� cooperation with team members.

POSITION DOES NOT REQUIRE PREVIOUS PROFESSIONAL EXPERIENCE.
To apply, please send your application with reference number
MLP/Poz/2012
to the following e-mail address:
language@g-force.com.pl

We kindly ask you to include in the CV the following clause: I agree for processing my personal data and putting them into a database of G-Force Sp. z o.o. with headquarters in Warsaw, Wi?niowa 40 B lok. 10 in order to present me a offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. z 2002 r. Nr 101, poz. 926 z po?. zm.). I note that I have a right of access to the content of my data and their correction.

Techincal Support - French Speakers Required

Title: Techincal Support - French Speakers Required
Salary: €23000.0 per annum + pension , canteen , parking , shares
Location: Ireland, South-West, Cork
Languages: French
Posted: 1st May 2012

The Role:
You will provide technical support and customer service to consumer customers on their personal devices.
You will have the opportunity to help our valued customers with questions and troubleshooting, to help them get the most out of their products.
You will be required to follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognising more complex problems and escalating accordingly.

Candidate Profile:
*Speak fluent FRENCH and English.
*Be a confident and enthusiastic communicator
*Have strong organisational and administrative skills
*Be a self-starter who is motivated and innovative
*Previous call centre experience
*An appreciation of the IT environment
*A high level of computer literacy
*A knowledge of hardware principles
*A strong "hands-on" background in a similar environment

YOU MUST SPEAK FLUENT FRENCH TO APPLY FOR THIS POSITION.

Please send CV's for attention of Amanda Johnston.

French Product Data Translator

Title: French Product Data Translator
Salary: £25000.00 per annum
Location: United Kingdom, Yorkshire, West Yorkshire
Languages: English, French
Posted: 22nd May 2012

This job will be a full time, Permanent role based in Leeds to start in August 2012.

A well known organisation in Leeds is looking for a French speaking individual to join their flourishing product data team. The company specialises in the distribution of electrical produce across the globe. The product data translator's job will be to translate and localise the product descriptions, technical attribute data and catalogue modules for use on the company's website.

Current circumstances mean the data translator will be maintaining and enhancing the technical and marketing material to improve global brand recognition. The job will involve communicating effectively across different functions such as Product Management, Product Data and Marketing to ensure translated marketing material maintains creativity without losing accuracy. It will also involve working with the software used by the company and maintaining different publications.

The right person will be fluent in both French and English with strong written and verbal skills in both languages. They will have experience in a translation role and the ability to plan and prioritise their own work effectively to achieve results with an awareness of what's going on around them. Being able to work effectively in a team in also essential.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals. If you have not heard back within 14 days please assume that you have not been successful for the role you have applied.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Accountant with foreign languages

Title: Accountant with foreign languages
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz, ?ód?
Languages: Dutch, French, Czech
Posted: 1st May 2012

G-force Recruitment is a Polish recruitment company specialized in matching international personnel to vacancies that require native command of a language other than Polish. Working for major international companies throughout Poland, our clients include IT outsourcing centres, customer services departments, call centres and other Business Process Outsourcing (BPO) centres which are looking for multilingual staff.

Main responsibilities may include:
� Responding to queries and solving problems;
� Analyzing and researching invoices in SAP system;
� Preparation and posting of journal entries;
� Responsible for the balance sheet accounts reconciliation and intercompany reconciliation process;
� Manage the preparation of all compliance documentation as defined by the client;
� Recording of entries, recording of incoming invoices.

Requirements for Candidates:
� Fluent English
� Very good French/ Dutch/ Czech/Slovak/Spanish/ Portuguese language skills (desirable);
� Master degree in accountancy, economics or finance will be an advantage;
� Min. 1 year experience in accountancy;
� Experience in Accounts Payable or/and Accounts Receivable or/and General Ledger will be an advantage;
� Very good MS Office (mainly Excel) skills;
� SAP literacy is desirable;
� Ability to work analytically in a problem-solving environment;
� Excellent communication (written and oral) and interpersonal skills;
� Strong organizational, multi-tasking, and time-management skills.

To apply, please send your application with reference number
ACT/LODZ/2012
to the following e-mail address:
language@g-force.com.pl
We kindly ask you to include in the CV the following clause: I agree for processing my personal data and putting them into a database of G-Force Sp. z o.o. with headquarters in Warsaw, Wi?niowa 40 B lok. 10 in order to present me a offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. z 2002 r. Nr 101, poz. 926 z po?. zm.). I note that I have a right of access to the content of my data and their correction.

Are you Bi-lingual? French / German / Dutch / Nordic / Spanish/ Italian / Flemish

Title: Are you Bi-lingual? French / German / Dutch / Nordic / Spanish/ Italian / Flemish
Salary: £18k - £50k roles available...
Location: United Kingdom, London, West London
Languages: Dutch, French, German
Posted: 15th May 2012

HD Search is a specialist language recruitment agency, helping to place professionals into jobs where they can utilise their language skills. Working with many global organisations across the Thames Valley and London we constantly have a lot of different language requirements to fill...
______________________________________________________________________________________________________

We are currently looking for all professionals with either a European language or a business fluent 2nd language for both temporary and permanent positions. We have many live requirements for telemarketing and research roles, through to project and account management roles too!

We are working with clients across the South including, Uxbridge, Reading, Godalming, London amongst others..

We would love to hear from you, and indeed any family members or friends to whom this advert may be relevant for too..

Excellent rates of pay offered and commission structures where applicable..

Let HD Search help you find your next job role!

Credit Controller - Spanish/French/Italian

Title: Credit Controller - Spanish/French/Italian
Salary: £18000.00 per annum + pension,life assurance,discount
Location: United Kingdom, East Midlands, Nottinghamshire
Languages: French, Italian, Spanish
Posted: 22nd May 2012

As a leader in global lifestyle brands, our prestigious Nottingham based client is a great business to be a part of, and you could be as they are currently looking to recruit a fluent Spanish/French and Spanish/Italian Credit controller.

Their strategy begins with a passion for their products and a deep understanding of what their consumers want.

As part of a fast paced credit control team you will be responsible for:
* Cash allocation
* Process credit notes
* Collecting debt through telephone, letter and email
* Reconcile accounts
* Resolve customer queries
* Accurate paperwork and data entry
* Meet monthly targets

You should have good computer skills including a working knowledge of Microsoft excel, be well organised, a good communicator in both Spanish, French and English and be able to prioritise your workload.

A knowledge of accounts/credit control is desirable

If you have talent, energy and enthusiasm and enjoy working hard in a collaborative environment then apply now to be a part of this winning team.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

MARKETING MANAGER WITH FRENCH - NEW!

Title: MARKETING MANAGER WITH FRENCH - NEW!
Salary: £30,000 - £32,000
Location: United Kingdom, South East, Hertfordshire, WD17
Languages: English, French
Posted: 15th May 2012

Based in Watford Hertfordshire you will be working for an international company in their marketing department as part of the marketing strategy aimed at specifiers, distributors and industrial customers business to business. You will be developing, adapting and managing product ranges promoted in the UK and Australia, defining and organising the launch of new products and customer ranges, researching and analysing the customers and competitors offers, developing knowledge of key customers, analysing design trends, measuring the performance of product ranges, supporting the UK sales force and the projects team in contact with specifiers and shopfitters in addition to visiting Head Office in France. To do this you will have to be fluent in French and English, have a degree in Marketing or Business Studies, 2 - 5 years experience in B2B marketing in the decorative products segments (construction, paints, textile, wall papers) bew proactive in your approach and have excellent communication and presentation skills. Yourt IT skills should include Word, Excel and Powerpoint in addition to SAP

IT Software Sales role - European Languages, Winnersh..

Title: IT Software Sales role - European Languages, Winnersh..
Salary: £25-30k base.. OTE up to £70k
Location: United Kingdom, South East, Berkshire, Winnersh
Languages: Dutch, French, German, Spanish, Swedish
Posted: 15th May 2012

We are currently looking for the following languages for a number of various sales / business development roles for a client of ours in Winnersh..

They are a business intelligence software company, currently expanding rapidly throughout Europe and require a number of proven, experienced and skilled professionals.

Are you:-

- SPANISH ?
- GERMAN ?
- DUTCH ?
- SWEDISH ?
- FRENCH ?

We have both outbound sales and inbound sales roles of various levels..

If you have a background in business development and one or more of the languages advertised then please get in contact ASAP!!

HD SEARCH is acting as the agency on behalf of the client..

Sales Administrator

Title: Sales Administrator
Salary: 22,000 - 24,000 pro rata
Location: United Kingdom, London, Central London
Languages: English, French, Spanish
Posted: 15th May 2012

A global trading company based in The City is seeking to hire a Sales Administrator for an 11 month maternity cover contract in their busy offices to oversee the import/export administration function for their UK office whilst providing support to the Sales Manager and the small team.

Principle responsibilities for this position are listed below but the successful candidate must be extremely organised, able to prioritise their duties and take responsibility for their work, and have a strong knowledge of international trade with a commercial organisation.

Main responsibilities include:
� Sales Administration - logistics coordination, contracts, arranging funding and payments
� Sourcing of new products
� Preparing reports for London office and the Head Office in Tokyo
� Liaising with clients in Japan, France and Spain
� Providing ad hoc administrative and secretarial support to the London teams

Key competencies
� General logistic and import/export administration knowledge is essential
� Advanced Microsoft Excel skills are essential (pivot tables and vlook ups a minimum)
� Fluent English language skills are essential
� Advanced French and/or Spanish language skills are desirable but not essential

Fraud Assistant with Translation Duties - Flemish with French and /or English

Title: Fraud Assistant with Translation Duties - Flemish with French and /or English
Salary: £20K-£25K
Location: Gibraltar, Gibraltar
Languages: English, French, Flemish
Posted: 15th May 2012

General Tasks
- Translate our website and promotion materials into your first language.
- Applicant should be flexible in their ability to work and contactable for urgent translations.
- Able to multi task in different roles.
- Able to work as part of a team as well as unsupervised.
- Knowledge/Experience of poker variations is required.
- Investigate security issues involving players, e.g. checking play, detecting/ recognising Collusion, Chip Dumping, All-in Abuse, Chat abuse etc.
- Maintain high level of work efficiency among fraud agents through analysis.
- Overseeing the operation of Real Money Games
- Monitoring new account sign ups
- Monitoring incoming and outgoing transactions for fraudulent activity
- Checking and verifying customer verification documents for authenticity
- Communicating with fraudsters and genuine cardholders
- Determine whether the account should be blocked or not based on the information gathered in researching past transaction history and probability of fraud
- Collusion and money laundering investigations

French & Spanish Speaking PPC Analyst

Title: French & Spanish Speaking PPC Analyst
Salary: £24000 - £26000 per annum + 20% Bonus, Private Health, Pension
Location: United Kingdom, London
Languages: French, Spanish
Posted: 15th May 2012

French & Spanish Digital Analyst - PPC/Search Marketing
Location : Central London
Salary : £24k- £25K + 20% Bonus, Private Health Care, Pension & So Much More..!

Company

This is a Global Search and Social Media Marketing Company, with offices across the world and London being their European HQ. Established only 5 years ago, they employ over 250 across the globe and are expanding at a tremendous rate. A company that invests in their technology and most importantly their staff, they offer not only a great environment to work in and career progression opportunities, but great salary, bonus, benefits and more!

Digital Performance Analyst

A Leader in Search and Social Media Marketing, they have a team of Digital Analysts dedicated to proving intricate detail and analysis of clients Search Marketing activity, and due to growth they are looking for a fluent French and Spanish speaking Digital Analyst to join the team and help provide support to the established French and Spanish Marketa. This role has only become available due to the previous analyst being promoted.
Responsibilities
- Ownership and development of web analytics, researching new methods for generating insight
- Analysing Search Campaigns
- Delving into Search results and analytics to understand the reasons behind their results, and report back to the client or Client Services Team
- Provide efficient and effective reports on PPC campaigns.
- Innovating and driving effective ways to represent data to the business to best inform and report on performance, trends and insights
- Being proactive in finding insights to inform the business and anomalies to investigate and resolve
- Working closely with internal stakeholders spanning business, marketing and technical teams
- Working with the Business Analyst Team to ensure there is a joined up approach to qualitative and quantitative data
- Championing analytics and be an enabler to others within in the business that need to learn and use analytics in their roles

The Person:

This role will suit an individual with the following skills/experience:
- You must be fluent in French and Spanish to be considered for this role
- Demonstrable previous experience and success of driving actionable analytics and insight in a previous role
- Experience using Web analytics tools and technologies
- Advanced Level of Excel
- Excellent knowledge of web and marketing metrics and tracking
- Highly analytical with strong attention to detail
- Excellent communication and interpretation skills
- A good understanding of the factors that influence customer conversion
- Highly organised and diligent with a capacity to work on multiple tasks at the same time
- A self-starter and problem solver with lots of initiative

So if you are fluent French and Spanish and this is for you then apply for this role today and become part of one of the French and Spanish Speaking Digital Analysts by sending me your CV via this website.. Please note all applications will be made in confidence. Feel free to call me directly on:

Sioux Bailey
Senior Digital Consultant
0207 612 3922

We have a variety of graduate roles on at present (£18k-£25k), so if this is one is not suitable; please call me to discuss other exciting opportunities which you can apply for.

Please check out my profile on Linked In: Search for Sioux Bailey
Follow us on Twitter: @GradRecCo

Job Sector: Marketing & Sales Jobs | Digital Marketing Jobs | Research Jobs

Danish or German or French

Title: Danish or German or French
Salary: €23000.0 per annum
Location: Ireland, South-West, Cork
Languages: Danish, French, German
Posted: 1st May 2012

Are you looking for an opportunity to work with the world leader in Internet technology? Do you want to work for a Superb Employer? Did you answer yes to the last two questions? If so then read on....
Our client is the world leader in Internet applications and communications with the reputation for been one of the most innovative and progressive organisations in the market place. People are considered its finest resource and employee satisfaction continues to exemplify its status as one the best places to work in Ireland.

Key Account abilities:

*Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities

*Identify, evaluate and prioritise customer problems and complaints

*Analyse customer problems and formulate plans of resolution

*Utilise all technical resources to solve customer problems

*Serve as a point of escalation for other Help desk Services agents

*Assist in identifying resolution gaps at the help desk and author knowledge base submissions accordingly.

*Assist in evaluating new services, processes and technologies introduced at the help desk.

*Demonstrate and promote superior customer service in handling enquiries, problems, and complaints.

*Work with departmental staff to promote, develop, and maintain strong customer service values

*Escalate unresolved issues to support leads, designated service group or client help desk.

*Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements

*Additional projects as required

-1+ years customer service experience in a call centre.
- Excellent written and verbal fluency in both English and Swedish
-be able to quickly learn customer service applications.
-Strong Problem solving skills.
-Flexible in learning between duties and assignments

Senior French Technical Support

Title: Senior French Technical Support
Salary: 43,000 + bonus + benefits + relocation
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 8th May 2012

Our client are a global cloud security leader, creates a world safe for exchanging digital information with its Internet content security and threat management solutions for businesses and consumers. A pioneer in server security with over 20 years experience, They deliver top-ranked client, server and cloud-based security that fits our customers� and partners� needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Smart Protection Network� infrastructure, Their industry-leading cloud-computing security technology, products and services stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe.

French Technical Support Technician � Level 2

Summary

The French Level 2 Support Technician will be responsible for providing technical assistance on all our clients product installed and/or configured on any supported Windows platforms. This position may also include provision of support on malware related issues.

The support will be provided directly to our customers and resellers via various means of communication such as Phone, Email, and or Web Tools

The objective will be to deliver Technical Support with the aim of driving high Customer Satisfaction levels. The role will also involve taking escalated calls from clients who have already talked to level 1 support and need more technical skillset to deal with the queries.

As well as monitoring the customer satisfaction, the service delivery will be managed by adhering to clear operational team and individual objectives. The Support Technician will provide end to end management of all non escalated cases

Where the primary role of the Level 2 Support Technician is to handle customer/resellers Technical queries, the technician will also be involved in various tasks aiming at enhancing the support and product portfolio.

Responsibilities & Objectives

First point of contact providing phone, email and online based support to customers and resellers
� Log and process support calls, if necessary escalate to support/senior support engineers
� Provide second level of troubleshooting to our direct customer base
� Provision of detailed and accurate guidance on the use of our clients products
� Interact with other members of the team to provide solutions to minor technical issues.
� To bring any unusual customer problems or incidents to the attention of management via the support/senior support engineers and Customer Care team where appropriate.
� Ensure phone availibility during allocated times by Management

Knowledge Base contribution
� Consult systematically the Knowledge Base
� Use existing solutions
� Create new solutions
� Modify existing solutions
� Provide input for Knowledge Base improvement/gaps as requested
� Project work (as defined in Personal Development)
� FTP maintenance and management
� Beta testing

Participation in Support Readiness activities
� TOI to team members
� Act as buddy for Induction
� Lab environment maintenance
� Interviewing/recruitment involvement
� Process documentation
� Participate in process improvement activities

Key Accountabilities
� Travel may be required
� Work from the office or home based on business requirements
� Availability out of business hours for emergency situations

Person Specification
� Ability to work under pressure
� Positive attitude towards change
� Technical minded
� Highly motivated with a willingness to learn.
� A strong team player with a flexible approach.
� Aptitude for solving problems
� Effective communicator with a positive and confident attitude
� A level of Proactively, Engagement and Ownership

Experience & Skill Set Required

� Knowledge of TCP/IP, HTTP, SMTP, FTP protocols
� Troubleshooting skills
� Windows Desktop administration
� Understanding of SLO�s

Qualifications

� Minimum of 4 years proven experience in a post sales or customer support background gained ideally within a corporate or distribution channel support environment.
� 1 years experience where knowledge of networking and web/internet protocols was required
� Working experience in a Service/Support organization where customer contact was by Phone, Email, and or Web Tools
� Education in technical field, and or industry certifications are advantageous
* French and Fluent English is a requirement for this position.

Our client's are offering an excellent salary of �43,000 for this position with a bonus, They will also pay for flights and a B+B for 2-3 weeks until the person is settled in more permanent accomodation. If you are looking for a company that is at the cutting edge of technology and who can offer you excellent career prospects please send your CV to Darren for immediate consideration

French & Spanish Speaking PPC Analyst

Title: French & Spanish Speaking PPC Analyst
Salary: £24000 - £28000 per annum + 20% Bonus, Private Health, Pension
Location: United Kingdom, London
Languages: French, Spanish
Posted: 1st May 2012

French & Spanish Digital Analyst - PPC/Search Marketing
Location : Central London
Salary : £24k- £25K + 20% Bonus, Private Health Care, Pension & So Much More..!

Company

This is a Global Search and Social Media Marketing Company, with offices across the world and London being their European HQ. Established only 5 years ago, they employ over 250 across the globe and are expanding at a tremendous rate. A company that invests in their technology and most importantly their staff, they offer not only a great environment to work in and career progression opportunities, but great salary, bonus, benefits and more!

Digital Performance Analyst

A Leader in Search and Social Media Marketing, they have a team of Digital Analysts dedicated to proving intricate detail and analysis of clients Search Marketing activity, and due to growth they are looking for a fluent French and Spanish speaking Digital Analyst to join the team and help provide support to the established French and Spanish Marketa. This role has only become available due to the previous analyst being promoted.
Responsibilities
- Ownership and development of web analytics, researching new methods for generating insight
- Analysing Search Campaigns
- Delving into Search results and analytics to understand the reasons behind their results, and report back to the client or Client Services Team
- Provide efficient and effective reports on PPC campaigns.
- Innovating and driving effective ways to represent data to the business to best inform and report on performance, trends and insights
- Being proactive in finding insights to inform the business and anomalies to investigate and resolve
- Working closely with internal stakeholders spanning business, marketing and technical teams
- Working with the Business Analyst Team to ensure there is a joined up approach to qualitative and quantitative data
- Championing analytics and be an enabler to others within in the business that need to learn and use analytics in their roles

The Person:

This role will suit an individual with the following skills/experience:
- You must be fluent in French and Spanish to be considered for this role
- Demonstrable previous experience and success of driving actionable analytics and insight in a previous role
- Experience using Web analytics tools and technologies
- Advanced Level of Excel
- Excellent knowledge of web and marketing metrics and tracking
- Highly analytical with strong attention to detail
- Excellent communication and interpretation skills
- A good understanding of the factors that influence customer conversion
- Highly organised and diligent with a capacity to work on multiple tasks at the same time
- A self-starter and problem solver with lots of initiative

So if you are fluent French and Spanish and this is for you then apply for this role today and become part of one of the French and Spanish Speaking Digital Analysts by sending me your CV via this website.. Please note all applications will be made in confidence. Feel free to call me directly on:

Sioux Bailey
Senior Digital Consultant
0207 612 3922

We have a variety of graduate roles on at present (£18k-£25k), so if this is one is not suitable; please call me to discuss other exciting opportunities which you can apply for.

Please check out my profile on Linked In: Search for Sioux Bailey
Follow us on Twitter: @GradRecCo

Job Sector: Marketing & Sales Jobs | Digital Marketing Jobs | Research Jobs

French Technical Advisors, Cork, Ireland

Title: French Technical Advisors, Cork, Ireland
Salary: �23000
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 1st May 2012

French Technical Advisors, Cork, Ireland
� 23,000 + Relocation Package

This role is permanently based in Cork, Ireland

Our Client is a is an American multinational corporation that designs and sells consumer electronics, computer software, and personal computers.

You will be required to follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognising more complex problems and escalating accordingly.

Job Responsibilities

� To provide basic to moderately complex support to customers on products, systems, peripherals and software
� Logging of calls from customers onto a database and following escalation procedures to resolve problems or issues.
� To provide and maintain strong, professional relationships with all customers and show empathy for the customers at all times
� All times, the agent will demonstrate a high level of customer service when helping a customer and if necessary, to escalate �hot� issues to a more experienced agent.
� To make themselves available to receive calls for a minimum of 80% of their on-line time
� Enrich the lives of customers by providing unparalleled customer service.
� Troubleshoot simple to complex technical issues with customers with a positive and knowledgeable approach
� Teach and educate customers on support options, and the steps being taken to resolve their issue.
� Communicate positively with team members, customers, and other partners -
Person Specifications

� Must Be fluent in French & English
� Must have previous call centre experience
� A high level of computer literacy
� Be a confident and enthusiastic communicator
� An appreciation of the IT environment,
� A knowledge of hardware principles

ITALIAN AND FRENCH SPEAKING CUSTOMER SERVICE ADMINISTRATOR

Title: ITALIAN AND FRENCH SPEAKING CUSTOMER SERVICE ADMINISTRATOR
Salary: 22,000 - 25,000
Location: United Kingdom, South East, Hertfordshire, HP27UA
Languages: French, Italian
Posted: 22nd May 2012

Based in Hemel Hempstead, Hertfordshire, you will be working in an international company within their multilingual customer care team. You will be building strong relationships with customers by processing their new and spare parts orders, dealing with their queries and resolving problems. In addition you will be maintaining accurate records and dealing with faulty goods and liaising with the field sales team. To do this you will need to be fluent in English, Italian and French, have a strong office based customer service/order processing background, experience of a recognised service management system and a fully integrated ERP system. In addition you will need excellent communication and administration skills, an enthusiastic and proactive approach to your work, be self-motivated, and able to prioritise and multi task. Your IT skills should include Word and Excel at intermediate level

French or German advisors

Title: French or German advisors
Salary: €23000.0 - €25000.0 per annum
Location: Ireland, South-West, Cork
Languages: Danish, French, German
Posted: 1st May 2012

Our Client , one of the worlds most admired Computer technologies, also a fortune 500 company and winner of Most favourable companies in Ireland to work for is currently recruiting for French/English and German/English Advisors to start asap. This role is a great opportunity for you to expand your career and grow in a company who values your success as much as theirs. They see talent and help you get the best for your future.

These permanent jobs based in cork City will require candidates who are enthusiastic and eager to further themselves.

Key Accountabilities:

*Interact with customers via telephone, e-mail and the web, providing technical support
*Identify, evaluate and prioritize tasks
* formulate plans of resolution

Be a team player and help train other Services agents
*Demonstrate and promote superior customer service in handling inquiries,
*Participate in departmental training activities including training programs in

-1+ years customer service experience
- Excellent written and verbal fluency in both English and French or german
Flexible in learning between duties and assignments
Strong interest in computers

Assistant(e) Frontdesk de langue maternelle anglaise ou de niveau équivalent

Title: Assistant(e) Frontdesk de langue maternelle anglaise ou de niveau équivalent
Salary: 22000
Location: France, Ile de France, Paris, 75008
Languages: English, French
Posted: 22nd May 2012

Le cabinet Dorothy Danahy, recherche un(e) Assistant(e) Junior de langue maternelle anglaise ou équivalent pour renforcer une équipe de consultants en recrutement. Nous recherchons un(e) candidat(e) très motivé(e) pour pourvoir ce poste en CDI.

Vos missions sont les suivantes :

- L�accueil des candidats
- La réception des appels téléphoniques : filtrage, orientation, prise de messages
- Le suivi des emails candidats et des demandes de renseignements
- La gestion des agendas des consultants (organisation et confirmation des entretiens candidats)
- La mise à jour des dossiers candidats dans la base de données interne.
- La mise en ligne des annonces
- L�interface avec les fournisseurs
- La gestion de la vie quotidienne du bureau (gestion et commande de fournitures, suivi des absences et des congés)
- Développement des relations avec les écoles et universités.

Profil :

Nous recherchons un(e) candidat(e) motivé(e), dynamique et proactif(ve) qui sera capable de développer son poste et de prendre des initiatives.

Idéalement, vous avez déjà une expérience en tant qu�Assistant(e) dans un environnement multicuturel.

De langue maternelle anglaise ou équivalente et doué(e) d�excellentes compétences rédactionnelles, vous êtes à l�aise dans un environnement multilingue en open space.

Organisé(e), rigoureux(se), reactif(ve) et multitâche, vous êtes par ailleurs doté(e) d�un excellent sens du service et de diplomatie.

Poste en CDI basé au centre de Paris.
Rémunération: Compétitive
Réf : FU0112

Si vous vous reconnaissez et que vous souhaitez postuler, envoyez votre candidature à: recrutementconsultant@dorothydanahy.com
Votre profil sera étudié avec soin par nos consultants. Votre profil devra répondre aux exigences de savoir-faire et de savoir-être de notre client.
Dorothy Danahy SAS est un acteur majeur du recrutement dans l�assistanat bilingue de haut niveau.

Assistante junior bilingue français / allemand

Title: Assistante junior bilingue français / allemand
Salary: 20000
Location: France, Ile de France, 75008
Languages: French, German
Posted: 22nd May 2012

Un prestigieux cabinet d�avocats international recherche un(e) Assistante junior de langue maternelle allemande ou de niveau équivalent pour assister l�équipe dans son quotidien.

Sur ce poste vous avez en charge :
- La gestion des appels téléphoniques et des emails
- L�accueil des visiteurs
- La tenue d�agendas
- L�organisation des réunions
- La frappe de courrier et mise en forme de documents
- Le classement et l�archivage de dossiers
Profil :
Issu(e) d�une formation Bac+2, vous avez une première expérience en qualité de secrétaire / assistant(e) polyvalen(e).
Vous possédez un niveau d�allemand courant qui vous permet de travailler dans cette langue et idéalement un anglais courant.
Vous maitrisez le Pack Office et désirez vous investir pleinement dans ce poste pour gagner en expérience et en autonomie.
Vous êtes extrêmement organisé(e), souple et rigoureux(se). Vous êtes doté(e) d�un bon esprit d�équipe et d�un grand sens de la confidentialité. Vous êtes reconnue pour votre aisance relationnelle vos capacités d�adaptation ainsi que votre polyvalence.
Poste à pourvoir en CDI à Paris
Salaire : 25k�, selon le profil des candidat(e)s
Réf : CF051201
Si vous vous reconnaissez et que vous souhaitez postuler, envoyez votre candidature à: recrutement@dorothydanahy.com
Votre profil sera étudié avec soin par nos consultants. Votre profil devra répondre aux exigences de savoir-faire et de savoir-être de notre client.
Dorothy Danahy SAS est un acteur majeur du recrutement dans l�assistanat bilingue de haut niveau.

French speaking Technical Helpdesk Advisor

Title: French speaking Technical Helpdesk Advisor
Salary: £14,000
Location: United Kingdom, North East, Teesside, Hartlepool
Languages: French
Posted: 1st May 2012

Our Teesside based client is seeking bilingual candidates with very strong telephone based customer service experience for a telephone advisor role.
You will speak French fluently and in addition have an excellent standard of English (written, spoken and understanding)

Experience of working in customer service over the telephone would be preferred as would an awareness of IT. Ideal candidates will also have a professional and confident manner, and an ability to work together in a small team whilst managing and prioritising your own workload.
This is a full time, permanent position. Candidates who are interested must be flexible with the days and hours they can work as shifts will be on a rota basis. This can include evening and weekends.

For more information and to apply please contact the Fairstaff recruitment team now!

French speaking Finance and Administrative Manager

Title: French speaking Finance and Administrative Manager
Salary: 50000-70000
Location: United Kingdom, London, North London, London
Languages: English, French
Posted: 1st May 2012

Franco-British organisation based in North London is looking to recruit a bilingual Financial and Administrative Manager. This role requires a very hands-on approach.
The start date for this position is August 20th 2012
full job description will be sent to selected applicants
ROLE :
Finance
� To set up, undertake and keep under review all budgets and financial procedures, in cooperation with the Treasurer and its Finance Committee, to ensure the efficient and effective use of the finances
� To undertake all financial duties to ensure timely payments, accurate record keeping, the timely preparation of accounts and the adherence to statutory requirements for both the French and English accounting standards for the organisation registered as a charity.
� To implement and keep under review an effective system of financial control throughout the organisation
� Work with the Treasurer to prepare the annual budget, including level of fees, and submit to the Trustees for approval;
� Provide regular financial reports to the Treasurer and the Board of Trustees; attend and present to Finance Committee meetings and Board Meetings as required.
� Maintain appropriate, accurate and efficient financial systems which meet the needs of the French and English accounting reporting standards and ensure appropriate controls and procedures are in place;
� Prepare reports, documents and files for the annual audit and work with the auditors to ensure a smooth running audit. Review the auditors from time to time to ensure they offer the best value service.
� Manage the organisation�s insurance covers
� Manage the organisation resources efficiently to ensure value for money at all times.
� Set up procedures to support staff and trustees� budgets as required.
� Identify opportunities for maximising income generation
� Prepare financial appraisals for projects and the development of long term financial initiatives for the organisation
� Manage the finance team

Other
� Take responsibility for the management of the contractors, including ensuring the execution of the catering contract, its budgets and financial aspects and the management of staff
Premises and H&S,
Managing the premises manager and working with the legal and compliance manager:
� Monitor, implement and review the organisation�s Health & Safety policy, including fire safety, and the introduction of all Risk Assessment procedures.
� Take responsibility for the overall management of the premises and ensure the Premises Manager manages effectively the maintenance of the buildings, facilities, grounds, etc.
� Ensure that the premises manager carries out the timely maintenance and repair of the premises to high standards and within budget and that progress is monitored and reported to the appropriate management
� Ensures that the Premises manager effectively carries out the security, maintenance, heating, cleaning and other general site services within the premises;
� Ensure regular stock taking of the equipment;
� Develop and implement, with the Legal and Compliance Manager, tendering processes for service contracts, including cleaning and catering, and monitor the achievement and cost effectiveness of the service providers against agreed objectives;

Administration and ICT
� Take overall responsibility for those aspects of administration of the organisation
� Coordinate planning for the effective provision of ICT resources at the organisation including hardware / software and the efficient running of the IT Support staff.
� Ensure up to date inventories of equipment and stock are maintained and all statutory and statistical returns are completed as appropriate.
� Prepare and implement the organisation�s ICT policy.
� Ensure that the organisation complies with the requirements of the Data Protection Act and its Data Protection Policy.

PROFILE :
� Fluent in French and in English (oral and written)
� French and/or English professional accountancy qualification or qualification by experience
� Demonstrable expertise as a Financial and Administrative Manager ideally in a charity/non for profit/school environment
� Ability to run financial systems and procedures to meet British and/or French accounting standards
� Experience of budget and audit preparation, preparation of accounts and managing a payroll.
� A successful track record in management and leadership of a multi disciplinary team, including contractors
� Excellent organisational skills with an ability to prioritise and meet deadlines
� Excellent analytical skills and financial awareness.
� Practical approach to problem solving and meticulous attention to detail.
� Excellent interpersonal and communication skills.
� Ability to work collaboratively

SALARY :
min £50 000/pa + excellent holiday package

French Localisation Games Tester

Title: French Localisation Games Tester
Salary: £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G3 8EP
Languages: French, German, Italian
Posted: 30th Apr 2012

Are you a keen gamer?
Are you passionate about language?
Are you verbal and literate in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese or Simplified Chinese?
Do you want a fun and relaxed working environment?

If you answered yes to all of these questions, then e4e wants to hear from you!

We run ongoing recruitment which identifies suitable candidates who we can contact when projects are available.

Job Description
Have you ever played a game and been frustrated by poor or incomplete translation, supposed jokes, cultural references that were out of place? Well this is your chance to a made real difference in making games more suitable for their target audiences. We want you to bring your passion for both games and language. Localisation testing involves performing language checks on a range of games for a variety of platforms including PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.

Main Duties
- Identifying spelling, grammar, punctuation and other language errors
- Identifying cultural issues
- Logging details of errors/issues found and providing suggestions for improvements
- Ad hoc translation

Person Specification
- Native level fluency in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese and Simplified Chinese
- Strong English language skills
- Strong cultural understanding of English and the language you are applying for
- Enthusiastic gamer � experience of at least one current platform
- Great team worker
- Excellent attention to detail
- Ability to communicate clearly and concisely
- Previous experience, particularly in console submission processes will be a distinct advantage but isn�t essential

Contract Details
- As we operate on a project by project basis, this role is offered on a casual basis
- Up to 40 hours per week, mainly Monday to Friday 8am to 5pm or 5:30pm to 2am but flexibility is required
- Overtime pay at time and a half
- Pro-rated holidays

How to Apply
Please send a CV and covering letter to ukrecruitment@e4e.com. Make sure you include the following details or we won�t be able to assess your application:
- Language you are applying for
- Details of your gaming and language experience
- Details of your right to work in the UK
- Details of any days/times you�re not available to work

It would also be helpful if you are local to Glasgow or within commutable distance to our Glasgow site, as no relocation packages are available and this position starts soon.

Games Translators - French OR German

Title: Games Translators - French OR German
Salary: £8-£10 per hour
Location: United Kingdom, South East, Berkshire, Slough
Languages: French, German
Posted: 30th Apr 2012

Our client is working for Microsoft at their European testing labs for XBOX game consoles.

Role:- To check the language on the screen of the game and listen to the audio to make sure all the language is correct. If there are any mistakes, you would highlight them to the team lead who will log them and fix the issues. There is game play as well, but it does not require you to be an avid gamer, your role is more importantly to make sure the language is correct.

You will need to have a good knowledge of the German or French language to check specific technical wording as well as correct grammar and punctuation.

The role is ad hoc work and you could either work full weeks or odd days to suit ranging from 1 - 5 days per week and is open 7 days per week. Would suit someone trying to utilise thir skills in an IT capacity or keen gamers looking to utilise their language skills.

French Customer Relations Manager

Title: French Customer Relations Manager
Salary: �18,000 + commission + benefits
Location: Ireland, Border, Louth, Dundalk
Languages: English, French
Posted: 30th Apr 2012

French Customer Relationship Manager

Our Client are the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 12 working languages, we provide a very diverse and multi-cultural environment in which to work with ongoing training to provide you with the tools to be successful.

Customer Relationship Manager - CRM for the French Market
You will be required to sell a range of our clients product to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.

Functions:

Phoning customers from existing customer database and generating increased sales
Managing the relationship with existing customers by providing excellent customer service and increasing the breadth of their relationship with National Pen
Entering orders on-line
Ensuring samples/brochures, etc are forwarded on timely basis if required by customers
Participation in product projects when required
Responsible for ensuring the satisfaction of their assigned customers
Primary contact for their assigned customers
Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products
Any other duties/projects as directed by Senior Management
Skills/Attributes/Requirements:

Minimum of 1-3 years experience in sales, building relationships with key decision makers
Skilled negotiator
Have the ability to maintain professionalism under pressure
An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
Self-motivated and goal oriented
Strong customer service and the desire to be successful exceed targets and integrate into a team-based organisation.
Be a good team player
Fluent in French speaking
Good English
Ability to speak other European language(s) a bonus
Normal Hours of Work: 39.5 hrs per work � Day Shift is from 7.30 am to 4.30 pm (depending on language) Mon to Fri.

Salary: Starting Salaries from �17,000 - �18,000 (depending on language skills) basic per annum depending sales experience plus sales commission of �100 - �500 per week (depending on targets reached) = �30,000 - �35,000 OTE uncapped commission depending on targets reached.

Our clients pay for flight ticket to come to Ireland with 2 - 4 nights accommodation.

Examples of Incentives Highest revenue per agent/team � daily, weekly & monthly incentives such as Hampers (Wine/Chocolate), Boxed Gift Sets, Vouchers for Shopping Centres.

Our clients are located in Dundalk Co. Louth and accomodation here is very cheap and you will get great value for money, The products are easy to sell and candidates can earn excellent money here and have a great lifestyle.

If you feel that you have all of the required skills for this role and want to work for a company that offers an excellent working environment please send your CV to Darren today for immediate consideration

Customer Service Agent / Fremdsprachenassistent (m/w)

Title: Customer Service Agent / Fremdsprachenassistent (m/w)
Salary: 35000
Location: Germany, Hessen, 60325
Languages: French, German, Hungarian
Posted: 21st May 2012

persOrange bietet innovative und interessante Formen der Personaldienstleistung an und arbeitet mit zeitgemäßen Workflow- und Managementmethoden, um die Bedürfnisse der Bewerber, Mitarbeiter und Unternehmen zu verstehen und zu berücksichtigen. Die Qualität der Dienstleistung auf höchstem Niveau steht für persOrange im Mittelpunkt.

Für unseren namhaften Kunden mit Sitz in Eschborn suchen wir zum nächstmöglichen Eintrittstermin eine/n

Customer Service Agent / Call Center Agent / Fremdsprachenassistent(m/w) für die Geschäftskundenbetreuung (Inbound)
Kennziffer: 833303

Ihre Aufgaben:

Beantwortung von Anfragen bezüglich Stammdaten
Kundenkorrespondenz auf Deutsch und Französisch
Erfassen von Stammdatenänderungen und Vertragsdaten
administrative Sachbearbeitung

Ihr Profil:

abgeschlossene Qualifikation im kaufmännischen Bereich
Erfahrung in der telefonischen Kundenbetreuung / Call Center / Kundensupport
sichere Deutsch- und Französischkenntnisse oder Deutsch- und Ungarischkenntnisse
gute Kenntnisse in MS Office

Ihre Chancen:

Wenn wir Ihr Interesse geweckt haben und Sie sich einer neuen Herausforderung stellen möchten, bieten wir Ihnen vielseitige Tätigkeiten bei unserem Kunden mit langfristigen Perspektiven. Bitte bewerben Sie sich mit vollständigen Unterlagen per E-Mail oder online.

Accountants with French

Title: Accountants with French
Salary: attractive
Location: Poland, maÅ�opolskie, Kraków, Krakow
Languages: English, French, Polish
Posted: 7th May 2012

Accountants with
French
~

Finance Shared Service Centre Kraków

~
This business offers a challenging and truly dynamic environment where the opportunity for career growth is present. Their strategies include growing core brands in all channels; driving productivity& quality and building employee & organisational excellence.
Accountants are required for newly created roles at the recently established Finance Shared Services Centre in Krakow which will provide an opportunity to be instrumental in the success of the newly established Centre and make an impact across the broader international organisation.

As a member of a high performing team you will play a part in the success of this newly established organization, working in a fast moving shared services environment.

You should hold a degree in finance or a related subject and/or be part qualified in a recognized Accountancy body. You should have at least to 3 to 5 years� experience working in a finance process, preferably within a cross-border pan-European Financial Shared Services Centre environment, and have a good understanding of ERP Accounting systems (SAP, Oracle)

Fluent English and French (written and spoken) are essential requirements for these positions.

These are excellent opportunities to work with an international brand that is second to none and will enhance your career!

If you are interested please forward a copy of your CV to coxfitzsimons&wilkes ~ Financial Recruitment Specialists ~ for the attention of Joanna Michniewska at joannamichniewska@cfw.pl and include the following in your reply:

Wyra?am zgod? na przetwarzanie moich danych osobowych dla potrzeb niezb?dnych dla realizacji procesu rekrutacji, zgodnie z ustaw? z dnia 29 sierpnia 1997 roku o ochronie danych osobowych (tekst jedn.: Dz. U. z 2002 r. Nr 101, poz. 926 z pó?n. zm.)

German or French speaking Customer Coordinator

Title: German or French speaking Customer Coordinator
Salary: 17,000 per annum
Location: United Kingdom, London, South London, CR0 6BA
Languages: English, French, German
Posted: 21st May 2012

Customer Coordinator � With German or French languages
If you are a Fluent German or French speaker looking for a new and exciting opportunity then this could be the job for you!!!
My client a large global organisation is seeking a fluent German or French speaker to join their customer coordination department. You will work as part of a dynamic multilingual team providing the highest level of customer service at all times. The Customer Liaising Coordinator is responsible for coordinating and managing conference calls by communicating with customers via various inbound communications, taking telephone bookings and completing necessary administrative duties. The successful candidates must have:
- Great customer service skills
- Good communication skills
- Professional telephone manner
- Ability to remain calm under pressure
- Self motivator
- Practical work experience within an office or call centre environment.
Position based in South East London. Salary 17,000 plus a £2,000 bonus and a generous benefits package.

Game Tester (m/f)

Title: Game Tester (m/f)
Salary: 1.850 � per month plus travel expenses plus meal allowance per diem
Location: Germany, 60528 Frankfurt
Languages: Dutch, French, Russian
Posted: 14th May 2012

For Nintendo, one of the world market leaders in Videogames located in Frankfurt am Main (Germany), we are looking for:

Computer and Video Games Testers (m/f)

Testing not yet released games, finding bugs in text, graphics and gameplay will be the main tasks connected to the position.
We are permanently looking for testers in one of the following languages:

English, French, Italian, Spanish, DUTCH, German, RUSSIAN, PORTUGUESE, (languages in capital letters are most urgent)

Proofreaders and Translators are welcome, too! Different and better conditions, of course.

You are:

� at least 18 years old and a passionate game player
� in perfect knowledge of the grammar and orthography of your most fluent language
� equipped with very good English skills (English is the communication language in the company � you will have to be able to make yourself understood spoken and written)
� a �bug-finder� who will find inconsistencies and mistakes in the games which are not very obvious and difficult to create
� a team-player
� prepared to work in Frankfurt/Main
(note: home office is not possible!)

We offer:

� an attractive payment (min. 1.400 � net per month - after taxes)
� an indefinite work contract
� working with people from different European countries
� assistance in organisational affairs and professional support from our team
� German courses after work - free for our employees, of course

French, English & German Customer Service Agents - Based in Erfurt, Germany

Title: French, English & German Customer Service Agents - Based in Erfurt, Germany
Salary: Attractive + Relocation
Location: Germany, Thüringen, Erfurt
Languages: English, French, German
Posted: 30th Apr 2012

Adecco Office offers you an interesting job and career opportunities.

For our customer IBM in Erfurt we are looking for multilingual Customer Service Representatives (m/f).This role requires you to speak fluently French and English/German is an advantage.

The following duties belong to your activities:
� Supporting international IBM clients from commercial and administrative companies from all
over Europe via telephone and email
� Support of clients using IT networks
� Qualifying and solving IT related questions and problems
� Communication and cooperation with internal or external support specialists

Your Profile
� You have practical skills of Windows platforms as well as standard application softwares such
as Microsoft Office
� You can also solve general hardware problems
� Your helpdesk experience is of advantage
� You are communicative and love to work in an international team
� Shifts are no problem for you
� You speak very good English and/or German

Your Perspectives
Entrant, career changer or IT-specialist, we offer you a long-term position at IBM. You will have the chance to apply your language skills in an international work environment.
We help you to get started in Germany (free accommodation for the first 2-4 weeks, foreigners office, social security, integration at work). Additionally we offer you the possibility to improve your IT-skills through trainingprograms.

PLEASE NOTE: If you come from the new-EU countries or from a non-EU country, you need to be in possession of a valid residence and working permit for Germany!

We and IBM are located in Erfurt, which is a beautiful, medieval town with about 200�000 inhabitants in the heart of Germany (you�ll find more details about Erfurt on it�s homepage www.erfurt.de).

If you would like to get know more about the job environment, please have a look at our homepage http://www.adecco.de
There you will find a link to the image film of IBM (Top Jobs >IBM).
Interested? Please send your CV to maria.mueller@adecco.de(in English or German) via e-mail or call 0049 361551390 for more information.

We are looking forward to receiving your application!

Product Sourcing Representative - French

Title: Product Sourcing Representative - French
Salary: £24,000 - £26,000
Location: United Kingdom, London, West London, Uxbridge
Languages: French
Posted: 30th Apr 2012

Product Sourcing Representative - French

Location: Uxbridge (North / West London)

Salary: £24-£26,000

Start: asap

We are currently assisting our highly prestigious client in their search for a French speaking Product Sourcing Representative.

Some previous experience or a degree in purchasing / buying / procurement or similar is required.

Job purpose: Responsible for all product sourcing request activities. Ensuring that all internal requests are processed in a timely and accurate manner. Acting as principle contact for all requests.

Key responsibilities:
Deal with all product set up requests
Deal with pricing tenders
Create / set up new suppliers
Develop and maintain strong working relationships with vendors and internal partners ensuring most current product information is proactively entered / maintained

You:
Ideally 2 years experience in business systems or administration, preferably in a technical / IT environment
Purchasing / buying / procurement experience would be a bonus
Highly organized and professional
Experience in extracting and manipulating large data files
Ability to analyze data and recognize opportunities
Possess strong analytical skills and a high level of attention to detail
An interest in IT
Knowledge of Microsoft Office & software programs
Outgoing personality with strong communication skills
Degree educated would be a plus
Excellent English (oral & written) + fluent French
Looking for a position with an international company with excellent career progression opportunities

Please apply now by sending a short cover letter + your CV to anna.ceder@tema-europe.com

We look forward to hearing from you!

Keywords: Buyer, sourcing, international, IT, administration, account manager,

IT Technical Support English and French or Italian or German

Title: IT Technical Support English and French or Italian or German
Salary: £23.5k PLUS 8% Bonus Relocation Exps/Pension/VHI
Location: Ireland, South-West, Cork, Cork
Languages: English, French, German, Italian
Posted: 30th Apr 2012

About the Role

Our Business Support is a diverse mix of highly customer service orientated and technically skilled Technical Support Analysts. The Technical Support Team is made of high level technically savvy engineers that support regions across EMEA, which makes for a very multicultural team. Dealing with customers from so many different backgrounds means that the team has to be quite diverse and adaptable in its approach to working with these vastly different nationalities and cultures.

Every Technical Support Engineer is a vital to the success of this highly effective support function and ensure that our customers are provided with the innovative, effective and timely solutions they require to complete their tasks and resolve their issues.

Gold Business Support works to exceedingly high standards with every customer to ensure that the reputation of the Co. is maintained and can be relied upon to deliver great service and return on investment.

Key Responsibilities
� The Technical Support Engineer will provide telephone & e-mail based technical support to corporate customers with an aim of resolving 70% plus within Tier 1.
� Document and record each interaction with the customer with clear and concise information/resolution according to our standards of quality on our call logging system.
� Maintain excellent customer satisfaction rating whilst striving for high quality audit scores
� Achieve or exceed departmental goals for Case Management, Email and Phone response times, and Customer Satisfaction scores
� Adhere to our Gold Business Support best practice guidelines

Requirements for the role
� Excellent troubleshooting and analytical skills
� Experience of working in an IT based telephone support role
� Basic Networking Skills
� Solid understanding of various Operating Systems Windows XP, Windows 7, Server 2003, Server 2008, Mac OS
� Experience of ticket logging systems
� Ability to handle technical issues from opening through to resolution or escalation to next tier
� Excellent communication skills
� Maintain a high efficiency rating with your call statistics
� Awareness of best practices for case management / customer interaction
� Participate in team activities including but not limited to meetings and training.
� Maintain a high customer satisfaction rating.
� Must be fluent in English and Italian or German or French
� Exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading, and some client/server operations is desired.
� Preferred: Microsoft Certified Professional qualification and Security+ Certified

we are a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

Securing Your Digital World� believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us in the dynamic security industry and experience the meaningful, interesting work that is waiting for you.

Telemarketing Agents (French, Danish or Dutch)

Title: Telemarketing Agents (French, Danish or Dutch)
Salary: £18000.0 per annum + £5,800 bonus
Location: United Kingdom, Scotland
Languages: English, Dutch, French
Posted: 30th Apr 2012

Our client is at the forefront of the global IT market, delivering vital technology for business and life. The Company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small & medium business.

Their objective will be to contact commercial and enterprise organisations across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional approach and a high level of skill in selling and influencing senior contacts within an organisation.

The key areas are:

* Lead Generation - Drive awareness and interest proactively and as a follow up to marketing-led campaigns, generating potential opportunities from new and existing customers

* Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries)

* Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities

* Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile

PLEASE NOTE: A generous bonus package is attached to this role.

We are currently recruiting for candidates who are fluent in any of the following language:
*English
*French
*Danish
*Dutch

Essential Experience & Skills:
* Tenacious, confident and self motivated individual
* Excellent communication skills
* Driven to achieve target and results
* IT literate Desirable Experience:
* Business to Business Sales experience
* Previous experience in dealing with senior business contacts
* Good understanding of the IT industry

French Speaking Group Res Cons - Min 12 Months Exp

Title: French Speaking Group Res Cons - Min 12 Months Exp
Salary: Â£22k - 24k per year + Free Gym and Swimming Pool, Flexi Time
Location: United Kingdom, London, Central London, EC4V 4
Languages: French
Posted: 30th Apr 2012

French Speaking Group Reservations Consultants - Min 12 Months Experience
Central London
Â£ Competitive salary and great benefits

My client, one of Europe's leading providers of wholesale group and FIT Travel programmes is seeking Travel Consultants to deal with Group bookings within the UK and Europe.

They work with markets worldwide, handling hundreds of thousands of travellers every year.

Applications will only be considered from candidates who have a minimum of 12 months group reservations experience gained within a hotel or travel company.

Fluency in English is all essential as well as fluency in French.

Group Reservations Consultants duties and Responsibilities:

* Dealing with incoming emails and phone calls from Agents world-wide
* Dealing with hotels for amendments and cancellations and other queries
* Dealing with on-the-spot problems
* Dealing with Transfers related queries
* Checking incoming faxes and e-mails from hotels
* General office administration

Group Reservations Consultants Travel Skill and Attributes

* A person with some reservations experience within the travel industry
* Fleunt French and English Speaker
* Friendly and efficient telephone manner
* Good keyboard skills and experience of using computers
* A sound knowledge of European geography and currencies
* Ability to work under pressure and willingness to meet deadlines
* Ability to work as part of a team
* Ability to communicate with people of different nationalities and to develop close working relationships with suppliers to achieve optimum results
* Smart dress code is required as supplier often come into the office

Group Reservations Consultants Remunerations and Benefits:

* Salary is reviewed annually and paid monthly by BACS
* Salary up to Â£24,000 depending on experience possible more for the right candidate
* Modern air-conditioned offices in a central location
* On site fitness centre and swimming pool
* Working as part of a team
* Discretionary bonus
* Flexi-time working hours (based on 7 hours and 30 minutes per day) from Monday to Friday with a core time of 11:00 - 15:00 hrs and 1 hour for lunch, Saturday from 09:00-12:00 hrs on a rota basis
* Paid holidays of 22 days from the first complete calendar year worked then increasing by 1 day a year to a maximum of 26 days
* Defined Contribution Pension Scheme

To be considered for this role, please contact Tony on 0207 923 6428 for an immediate interview or email your CV to res2@newfrontiers.co.uk for consideration.

CUSTOMER SERVICE ROLE IN TRAVEL 2 EURO FLUENT LANGUAGES REQUIRED

Title: CUSTOMER SERVICE ROLE IN TRAVEL 2 EURO FLUENT LANGUAGES REQUIRED
Salary: Â£16k - 18.5k per year
Location: United Kingdom, London, Central London, SE1 7SJ
Languages: French, German, Spanish
Posted: 14th May 2012

Customer Service Officer - Travel Industry Experience Required!

LANGUAGES REQUIRED!

Â£18,500

South East London

MUST SPEAKE TWO OF THE FOLLOWING FLUENT LANGUAGES THAT ARE STATED BELOW WITH FLUENT ENGLISH!

* FRENCH & SPANISH
* PORTUGUESE AND BRAZIALIAN
* FRENCH & GERMAN
* GERMAN & ANY EUROPEAN LANGUAGE

REQUIREMENTS

* Frontline Customer Service for the company (Predominantly email based plus some phone work). Servicing booking requests, inquiries, administration etc.
* Communication to Customer Service Supervisor in relation to all customer service & support issues
* Use initiative to ensure product information from bookings and assistance requests is up to date and forwarded to product team if needed
* Liaise with Product Co-ordinators and Product Managers where necessary
* Accurate delivery of booking information into various in-house software solutions
* Time management of effective customer service delivery
* Maintenance of existing Customer Service tools (databases, manuals, in-house forms)
* Continuing improvement to customer service administration and work methods
* Effective "handover" to following Customer Service staff members - clear, concise and detailed information
* Special project / product work when required
* Point of contact (on a rotating basis) for retail travel distributors, customers, agents & suppliers in relation to all product and the online booking process
* Logging and collating all system and product errors
* Control (on a rotating basis) of the online booking / cancellation / amendment procedures

To apply for this role, please contact Kelsey Clark - 02079236431 - Kelsey@NewFrontiers.co.uk

Due to the number of applications - ONLY successful applicants will be contacted.

PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

For all the latest jobs log on to www.jobintravel.com

French inside Sales

Title: French inside Sales
Salary: good starting salary and uncapped bonus
Location: The Netherlands, Limburg, Maastricht, 6229 EN Maastricht
Languages: French
Posted: 14th May 2012

Jp Gray Professionals are a team of multi-lingual Consultants specialising in selecting the perfect candidate for the best-suited position. We are urgently looking for French inside Sales Representatives.

The Company:
You will be Working on behalf of Adobe Systems, you will provide customers with pre-sales information, advice on which Adobe software products to purchase, and create sales orders. You will work within in an exciting and highly motivated sales environment. Adobe sales professionals have quarterly targets, and are generously compensated for meeting them.

Also you will handle and process transactions, voice (phone) and non-voice (web/email/fax/mail) to obtain and reach the required targets.

Who are we looking for:
� 1 year minimum experience in a sales environment
� Excellent listening and comprehension skills
� Excellent Verbal and written communication skills
� Persons whom are highly motivated and posses a strong desire to succeed in a competitive environment
� Must be able to thrive in a pressurized sales environment with emphasis on revenue generation, target achievement and self motivation.
� Possesses the necessary sales skills pertaining to qualifying customers, presenting the appropriate product solutions, overcoming objections and sales closing skills.
� Can multitask and record information accurately with good keyboard and basic PC skills
� Fluency in the required languages is a must. Combined with an excellent understanding of English.

What do we offer
A responsible and challenging position in a professional, fast growing company, that is always developing and innovative. We also offer a good set of working conditions, an extremely high and uncapped bonus scheme from �2500 (average) next to a basic salary of �1490.

If you are interested in being apart of this international company please contact: James McNair +31 (0) 20-522 1260 or send your updated CV to the address j.mcnair @jpgray.nl

Inside Sales French/English/German

Title: Inside Sales French/English/German
Salary: �35k + Commission of �30-35k Uncapped
Location: Ireland, South-West, Cork, Cork
Languages: English, French, German
Posted: 30th Apr 2012

Inside Sales Representative with a European Language
Are you a sales professional? Are you interested in joining a successful, growing software company? Then read on.
We are a Co that provides powerful and affordable IT management software to more than 100,000 customers worldwide � from Fortune 500 enterprises to small businesses.
We work to put our users first and remove the obstacles that have become �status quo� in traditional enterprise software.
Our products are downloadable, easy to use, maintain, and provide the power, scale, and flexibility needed to address users� management priorities. Our online user community, is a gathering-place where tens of thousands of IT pros solve problems, share technology, and participate in product development for all of our products.

Our Inside Sales Representative will be responsible for:
Developing our business opportunity within designated geography. Achieving revenue targets while responding efficiently to customer inquiries (usually in form of sales leads/downloads) and provided solutions for their network management needs. Primary duties include outbound calling, e-mail communication, channel co-ordination and overall management of sales pipeline through the sales cycle. This role will primarily concentrate on our storage products.

Location: This position will work out of the Cork office.

The Inside Sales Representative will:
Respond to customer inquiries via phone and e-mail, assist potential customers during their evaluation process, create quotes and new customer accounts, co-ordinate with channel partners, and close sales
Keep management informed by maintaining accurate customer and pipeline records within SalesForce
Submit accurate and timely activity reports as required
Conduct product demonstrations via the Internet to potential customer�s audiences that are both technical and non-technical
Provide Management with information about the local market opportunity and identifying new business opportunities and channel partnerships
Other duties as assigned

Qualifications:
Passion for selling (IT industry background preferable)
Enthusiastic and self starting approach
Demonstrable record of sales success against quota
Experience of using a CRM tool, ideally SalesForce.
Knowledge and experience of networking technologies and our overall business environment
Ability to communicate effectively (oral and written)
Strong interpersonal skills
Ability to use Microsoft Office/Exchange
Fluent (written/oral) in English and another European language
Benefits:
Commission, health plan for you and your family, pension, life insurance, parking, laptop, paid holidays, private company gym, soft drinks, coffee/tea, snacks and lunches on a regular basis.

Translation Project Manager

Title: Translation Project Manager
Salary: £17,500 - £20,000
Location: United Kingdom, South East, Buckinghamshire, Gerrards Cross
Languages: French, German, Spanish
Posted: 30th Apr 2012

Our client, a leader in the provision of language services, is currently looking for a Translation Project Manager with French, German, Spanish or Italian to join the team based in their Buckinghamshire offices.

The successful candidate will possess excellent communication skills in English as well as the ability to speak French, German, Spanish or Italian.

This position will involve working on a number of projects ensuring that the client�s requests are dealt with on time and that the quality of the project is met. You will be liaising with both internal and external contacts on a daily basis to ensure smooth running of the project.

A suitable applicant will be ideally educated to degree level (or equivalent career experience) and be confident in a client facing environment. The ideal candidate will possess excellent organisational and time management skills, strong written and oral communication skills. You will have sound IT skills and work well as part of a team.

In return our client is offering a competitive rate of pay and an attractive range of benefits. Should you wish to find out more information or to apply for this role, please submit your CV via this website today.

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role. Due to high volumes of applications for this particular opportunity, only successful candidates will be contacted.

General Ledger Accountant- German or French

Title: General Ledger Accountant- German or French
Salary: £20000.00 - £30000.00 per annum
Location: United Kingdom, Yorkshire, West Yorkshire
Languages: Dutch, French, German
Posted: 14th May 2012

Based in Bradford, Yorkshire, our client a leading worldwide business seeks a qualified accountant to join them as General Ledger Accountant within their newly created European Finance Shared Services. Applicants for the role must be ACA / ACCA / CIMA Part qualified with language skills in German or French or other European Languages , spoken to at least business level.
The role would suit individuals with strong financial accounting experience, local GAAP or IFRS knowledge and advanced skills within SAP. These roles will be responsible for all financial accounting and reporting for the business's relevant European locations, including statutory compliance, General Ledger transactions and entries, internal and external reporting of results, completion of statutory accounts and meeting the requirements of external and internal audits.

This is an excellent opportunity to join a successful business that is about to embark upon an exciting period of change.

Benefits include:
A generous and varied benefits package to all of our employees. In addition to a minimum of 25 days holiday, the Company offers a generous pension scheme with maximum contribution rates of 6% employee and 12% employer.
Life assurance is also amongst the best on offer in the marketplace.
Once a year a popular 'flex' window to allow you to buy or sell holiday and vary your pension contributions should you wish to do so. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Telesales/Account Manager - English and Danish or German or French

Title: Telesales/Account Manager - English and Danish or German or French
Salary: �19k Basic OTE �50K plus
Location: Ireland, Border, Louth, Dundalk
Languages: English, Danish, French, German
Posted: 30th Apr 2012

Customer Relationship Manager - CRM for the Danish, German or French Market
FANTASTIC OPPORTUNITY TO LIVE AND WORK IN IRELAND
As a Co. we strive to be the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 12 working languages, we provide a very diverse and multi-cultural environment in which to work with ongoing training to provide you with the tools to be successful.
Customer Relationship Manager - CRM for the Danish, German or French Market
You will be required to sell a range of our product to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.
Functions:
� Phoning customers from existing customer database and generating increased sales
� Managing the relationship with existing customers by providing excellent customer service and increasing the breadth of their relationship with the Co.
� Entering orders on-line
� Ensuring samples/brochures, etc are forwarded on timely basis if required by customers
� Participation in product projects when required
� Responsible for ensuring the satisfaction of their assigned customers
� Primary contact for their assigned customers
� Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products
� Any other duties/projects as directed by Senior Management
Skills/Attributes/Requirements:
� Minimum of 1-3 years experience in sales, building relationships with key decision makers
� Skilled negotiator
� Have the ability to maintain professionalism under pressure
� An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
� Self-motivated and goal oriented
� Strong customer service and the desire to be successful exceed targets and integrate into a team-based organisation.
� Be a good team player
� Fluent in Danish, German or French speaking
� Good English
� Ability to speak European language(s) a bonus
Normal Hours of Work: 39.5 hrs per work � Day Shift is from 7.30 am to 4.30 pm (depending on language) Mon to Fri.
Salary: Starting Salaries from �18,000 - �19,000 (depending on language skills) basic per annum depending sales experience plus sales commission of �100 - �500 per week (depending on targets reached) = �30,000 - �35,000 OTE uncapped commission depending on targets reached.
We pay for flight ticket to come to Ireland with 2 - 4 nights accommodation

Customer Service Manager

Title: Customer Service Manager
Salary: €60000 - €70000 per annum
Location: Ireland, South-West, Cork
Languages: French, German, Spanish
Posted: 18th May 2012

Fantastic Opportunity to work with a large multinational in a highly customer obsessive environment

We are currently recruiting for an experienced operations manager to be a key component to the customer service team.

This person needs to be strong in character with the experienced ability to drive the CS function to ensure customers are given the ultimate service.

Fluency in English & another european leanguage is advantageous

Job requirements

- To lead, develop & motivate your team managers to ensure delivery of service is best in class.
- Closely manage staffing, schedules, process change and six sigma initiatives.
- Analyse process and procedures to ensure that you are driving positive change among quality initiatives.
- Figure head among various forums and EMEA wide meetings.
- Continuous leadership to enable team managers to develop and grow within the organisation - build your succession plan.
- Ensuring CS teams are achieving all KPI's and management objectives.
- Consistent support for your team managers and continuous engagement in 1v1 & group meetings.
- Be the ambassador with vision, direction and creating a family culture
- Strategic thinking when planning and delivering operational duties with the WW planning & finance team.
- Build strong rapport with cross departments, building focus groups to gain support and feedback
- Understanding your customer and supporting their feedback by escalating to relevant CS functions for resolution.
- Aggressively driving operational excellence and efficiency.
- Always shares and leads by best practice - Lead by example with global counterparts
- Liaise closely with HR when hiring quarter on quarter
- Monitor service levels at all times taking actions when nescessary

Skills and Experience

- Dynamic and focused individual with 5+ years in a senior operations capacity
- Experience within a fast paced metric driven environment
- Influential people management skills
- Strong Project management experience
- Content management/editoral background is desired
- You must be able to lead with a purpose, a vision, a direction
- Strong communication skills with the ability to manage across various levels and functions.
- You must have a love for customer service and understand the operations of the environment you are working in.
- Excellent influencing and negotiation skills.
- Knowledge of Six Sigma tools and Lean techniques.

Competencies Critical to this role:

Strength in character, a mentor, customer obsessive, a talent spotter, innovative & most of all a strong leader

If you wish to apply or know more about this position, please contact Jason Doyle @ Morgan McKinley

Trilingual German/French Customer Service Coordinator

Title: Trilingual German/French Customer Service Coordinator
Salary: Up to £24K
Location: United Kingdom, London, South London, South London
Languages: French, German
Posted: 18th May 2012

Trilingual German/French Customer Service Coordinator

South London
Job Reference HD011865
Basic Salary up to £24,000
Permanent

LRS (Language Recruitment Services) is currently seeking a Trilingual German/French Customer Service Coordinator to work for a leading consultancy which provides strategic solution to their high profile clients. Working with a major player in its field of expertise, you will be trained to provide the highest level of Customer Service in a very consultative and technical fashion, only candidates with excellent communication and fluent German, French and English will be considered for this role.

Duties

� Communicating with clients using German, French and English and providing support often of a slightly technical nature across the full range of the company suite of products and services
� Manage the resolution of all customer problems using technical resources available
� Provide training, guidance and advice where appropriate

Requirements:

� Strong team player with customer service experience of a multilingual environment would be ideal, however, strong candidates fluent in the three languages mentioned above will also be considered (this includes recent graduates) and full training given.

� Excellent communication and problem solving skills

This is a great opportunity to join a leading company with excellent career prospects and employee benefits

Keywords: German/French Customer Services;German/French Customer Services;German/French Customer Services;
Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Technical Support Tier 2 - French

Title: Technical Support Tier 2 - French
Salary: Negotiable
Location: Ireland, Dublin Region
Languages: French
Posted: 15th May 2012

Technical Support Tier 2 - French - Permanent -Dublin.

A leading cutting edge technology company is currently seeking a French Tier 2 Technical Support professional for their growing support house.

Job Duties:
* Responsible for resolving customers' technical issues efficiently, accurately and in a professional manner using excellent customer service skills.
* Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers' technical problems and seeing these through to completion.
* Report accurately all enquiries and trouble tickets on company system
* Other duties as assigned.

Job Requirements and Experience:
* Minimum 2 years experience in Technical Support /InboundCallCenter
* Good telecoms and IT knowledge
* Superior technical and problem solving skills
* PC proficiency; Knowledge of MS Word, Excel and Outlook
* Experience resolving user related technical problems with directions given over the phone
* Excellent communication skills (oral and written)
* Ability to work both independently and as part of a team is a must
* Enthusiasm and energy
* Prior experience in a call center or similar position is essential.
* Fluent French.
For more information please contact Anthony on 01 432 1555.

14000 � + Benefits for French + English speaking position in Greece.

Title: 14000 � + Benefits for French + English speaking position in Greece.
Salary: competitive + benefits
Location: Greece
Languages: English, French
Posted: 21st May 2012

Our client
Our client is providing Customer Service to various industries. Their site in Athens is growing by the day and they are looking for candidates to start with them very soon. The experience gained within the company will add great value to your CV.

Responsibilities
 Handling inbound calls for no. 1 mobile company
 Identify the best solution of customer quarries
 Providing excellent customer service
 Handle customer quarries by phone, email or chat

Requirements
 Fluent and French and English language
 Interest in computer and technology
 Previous call center and technical support experience
 Ready to relocate to Athens Greece.
 Excellent knowledge of IT

Benefits
 Paid Training
 Relocation package ( Paid flight + 2 weeks free accommodation + loan Assistance
 2 Extra salary per year ( 1 just before charismas, half before ester and half before summer)
 Free Greek Lessons

TO APPLY:
If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Deepak on 00353 18943010 or send cv to deepakk@mgirecruitment.com
If this position is not for you check out www.mgirecruitment.com for 100�s more job opportunities or to register your CV should something more suitable.

French or German Speaking Tech Support

Title: French or German Speaking Tech Support
Salary: 15500 Per Annum relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: French, German
Posted: 18th May 2012

Role: Technical Support Representatives

Purpose:

Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.

Our client currently handles enquiries regarding a number of products across major Clients. These include worldwide leaders in technical products and technology services.

The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Responsibilities:
Deal with customer contacts in an effective, efficient and courteous manner.
Troubleshoot all known/unknown issues with a specific product.
Follow agreed technical support processes and procedures.
Maintain clear documentation of all issues/troubleshooting.
Research solutions to customers` unresolved problems.
Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.
Report all new findings to appropriate client specific Team Lead.
Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.
Support the client specific Team Lead to ensure an effective service.
Achieve the agreed utilisation rate set and agreed by line manager.
Adhere to client specific policies.
Represent the client with the highest level of professionalism.
Ensure familiarisation with all client specific Media and Hardware
Deliver an effective, efficient and accurate test service when involved in a client test project.
Perform any other duties relating to the tech departments as and when required.

SKILLS
Essential Criteria:

Fluency in written and spoken French or German
Fluency in written and spoken English
Customer Focus : 6 months outstanding customer service experience in a service driven environment

· Specialist Expertise
· Good knowledge of appropriate Windows operations systems.
· Good knowledge of Hardware and PC configuration.
· Good time management skills.
· Knowledge of the Internet.
Desirable Criteria:

2 years outstanding customer service experience in a service driven environment
An understanding/working knowledge of networking

An interest in photography

SALARY

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

You will be paid on the last working day of each month directly into your bank account.
RELOCATION (if applicable)

For those that are relocating, we offer an attractive relocation package:

Travel Costs will be reimbursed up to the cost of Euro250 (reimbursements will be authorized if the employee passes Company probation). All receipts must be kept for reimbursement.
Accommodation the first 4 nights stay in a city centre bed and breakfast.

We have a relocation advisor who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and Accommodation)

Treasury Associate

Title: Treasury Associate
Salary: £21000 per annum
Location: United Kingdom, North West, Manchester
Languages: Dutch, French, German
Posted: 15th May 2012

Treasury Associate- £21k+ Study + Benefits - Manchester

As one of their preferred suppliers, Search are currently recruiting for a Treasury Associate to join a FTS 100 organisation based in Manchester. The Treasury Associate is responsible for Treasury month end closing in (Financial Supply Chain Management) SAP and the daily activities related to the closing

The successful candidate will be studying towards a Professional Qualification, AAT, CIMA or ACCA working within a Finance role, preferably in a large multinational. The role requires someone from a Treasury or Financial Accounting background, it would be beneficial if you have working knowledge SAP a Second European Language and it is essential your a competent user in MS Excel ( intermediate level)

The role would be suited to someone who has a positive can do attitude, who's confident at communicating at levels.

For further information, contact Victoria Howard @ Search

InInside Sales Representative Multilingual

Title: InInside Sales Representative Multilingual
Salary: Negotiable
Location: Ireland, Dublin Region
Languages: French, Italian, Spanish
Posted: 15th May 2012

Requirements
* 1 to 3 Years' Experience with proven success in cold calling and high volume dial
* Bachelor's degree preferred or equivalent work experience
* Extremely proactive, organized, responsible and proven ability to work well with a team
* Strong communication skills
* Native-level fluency in English and French, Spanish, Italian, Turkish or Arabic.
* Proven success in cold calling and high volume dial.
* Strong communication skills and the ability to pitch comprehensive advertising solutions over the telephone to high-end prospects

Responsibilities
* Establish the best contacts through proactively cold calling potential leads with the goal of scheduling a meeting with the sales reps for different areas of the business.
* Prospect for new clients and react to inbound customer requests.
* Secure new AdWords clients by presenting search marketing solutions.
* Work within a team that supports a particular sector and educate customers on the opportunities within them.
* Develop sales pitch strategies that optimize the market potential.
* Provide the ultimate in client service by giving potential new customers the attention they need and deserve.
* Secure new clients by presenting customized solutions.
* Effectively manage your sales pipeline and develop a strategy for long-term sustained success

AP with English and Dutch

Title: AP with English and Dutch
Salary: negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 21st May 2012

DESCRIPTION

This is an excellent opportunity to work in a well-established international company.

Our client is looking for candidates interested in accounting and finances.

You will be responsible for processing incoming invoices for various companies of the group.

REQUIREMENTS

* Knowledge of accounting principles
* 2 years experience in AP is a must!
* Very good knowledge of the verbal and written English and French languages is essential
* University or bachelor degree
* Continuous self-development is a must to keep up in a fast changing financial world
* You are stress resistant and you can handle tight deadlines

BENEFITS

- zvyhodnene uroceni a vedeni bezneho uctu
- zamestnanecke spotrebitelske uvery ucelove a neucelove
- zvyhodneny hypotecni uver
- investice do podilovych fondu
- slevy na produktech
- slevy pri uzavreni smlouvy o stavebnim sporeni
- prodlouzeni dovolene o jeden tyden oproti minimalni dobe dovolene dle zakoniku prace
- prispevek na penzijni pripojisteni se statnim prispevkem
- prispevek na kapitalove zivotni pojisteni
- zvyhodnene stravovani
- spolecenske tymove aktivity
- celobankovni sportovni hry
- zdravotni program (preventivni lekarska pece)
- aktivity zahrnute do programu cafeteria systemu
- vzdelavaci aktivity nad ramec potrebny pro vykon prace
- aktivity sportovniho, rekondicniho a rehabilitacniho charakteru
- podpurne zdravotni aktivity
- rekreace
- kulturni akce
- pracovni volno s nahradou mzdy nad ramec zakoniku prace (3 dny â��Sick daysâ��)
- socialni vypomoci
- prispevek pri dlouhodobe nemoci

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-11-101271/TL in subject of your application.

Inside Sales Executive speaking French/Dutch/Flemish

Title: Inside Sales Executive speaking French/Dutch/Flemish
Salary:
Location: The Netherlands, Noord-Holland
Languages: English, Dutch, French, Flemish
Posted: 24th May 2012

Company description
International company

Job description
- Select Account Management for Â a list of contacts and sites developed over time
- Â This account managed base should grow to be a minimum of 100 accounts
- Where appropriate provide back office support and contact relationship to designated accounts
- Outbound telesales to ensure regular and thorough communications to designated accounts
- Target driven, will be measured on managing own database, accounts and sales pipeline

Requirements
You will be an intelligent, competent over-achiever with integrity and accountability. You will be highly motivated, competitive, self-confident and attracted to challenging opportunities within a rapidly growing environment. It is important that you are a team player and you are comfortable working within a flat/matrix structured organisation and able to:

- Build effective relationships with both internal buddies, field sales reps and external customers
- Quickly get up to speed with the company products, systems and software packages
- Be flexible and able to manage time and workload effectively
- Be confident and able to quickly become a product champion and able to share this product knowledge with customers and internal team members
- A highly successful tele-marketing or new business development sales track record
- 2 years experience in a similar role
- Demonstrate an understanding of how relationship building creates business opportunities and drives salesÂ Â Â Â Â
- HBO degree or equivalent experience

Salary indication
30K + sales bonus

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.Â We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek www.undutchables.nl voor meer informatie over de vacature Inside Sales Executive speaking French/Dutch/Flemish on a native level, AC (https://beheer.ingoedebanen.nl/redirect/url/4f5a1e9276d49/toplanguagejobs) of solliciteer online op de vacature Inside Sales Executive speaking French/Dutch/Flemish on a native level, AC (https://beheer.ingoedebanen.nl/redirect/url/4f5a1e9276d49/toplanguagejobs).

French or German Speaking Human Resources Assistant

Title: French or German Speaking Human Resources Assistant
Salary: To be discussed
Location: Switzerland
Languages: French, German
Posted: 21st May 2012

Human Resources Assistant � Allemand courant / Anglais / Français � Neuchâtel Canton

Pour one Enterprise internationale avec des intéressantes opportunités de carrière, cherche un/e assistant/e HR à temps plein ou jusqu'à 80% du temps. Contrat à duré déterminé : 18 mois.

Description du poste :

� Assister la direction RH dans tous les travaux administratifs et assumer quelques tâches spécifiques de façon autonome.
� Assister la Directrice Formation et Développement pour ce qui concerne l�organisation de cours (gérer l�aspect administratif du cours, établir des présentations, gérer la correspondance, etc.).
� Assurer les remplacements à la Réception.
� Traiter indépendamment différents thèmes relatifs aux ressources humaines. S�adapter et s�organiser avec autonomie.

Votre profil :

� Formation commerciale plus une expérience professionnelle.
� Des connaissances administratives acquises dans un département RH serait un atout.
� Allemand courant, Anglais bon niveau. Français conversationnel.
� Maîtrise de tous les outils Microsoft.
Talent d�organisation et précision.
Personnalité flexible et capacité de s�intégrez parfaitement dans un environnement dynamique.

Claims Executive - Great Career Opportunity

Title: Claims Executive - Great Career Opportunity
Salary: �24,000 - �26,000k
Location: Ireland, Dublin Region, Dublin, Ac - Claims
Languages: English, French
Posted: 21st May 2012

For our client - a big multinational company based in Dublin we are currently looking for Claims Executives.

Responsibilities:

Administer the investigation and process of French claims:

1.Validation of French claims based on recommendation received from French Third Party Administrator.
2.Analyse French claims above delegation of the Third Party Administrator
3.Administer written correspondence such as claims decision letters via the claims system.
4.Validation of official French Departmental documentation for ongoing monthly payments
5.File and maintain relevant claim files, audit sheets and written customer correspondence.
6.Communicate with the French Claims Team on problem claims and for further information on claims.
7.Collect documentation on complaints or contentious cases; carry out analysis and present recommendation to Manager.

Provide customer services and administer complaints:

8.To provide complaints support for the French business portfolios.
9.Log all customer complaints sent directly to CACI Life/Non-Life or indirectly via TPA using Respond System.
10.Review the complaint and process same within delegation authority. For cases above the delegated authority, place a recommendation for sign off via escalation route according to complaints procedure.
11.Analyse and report all third level complaints internally
12.Coordinate, monitor and report all legal complaints under review by external Legal advisors

Assist in creating and amending procedures:

1.Assist in creating and updating claims procedures as and when necessary, for new and existing business.
2.Assisting the Supervisor in insuring that all business documentation for the department is up to date, filed and archived.

Training

1.Provide team training on how to construct letter of response at various levels � customer, legal and regulatory
2.Provide training on complaints anaylsis techniques

Other:

1.Maintain various regular and ad hoc reports and provide to your Supervisor.
2.Perform other work or projects as and when selected by the Claims Supervisor or Operations Manager.
3.Attend prescribed training sessions.
4.Travel to and carry-out any of the above duties from the French TPA site if and when required.
5.Liaise with partner finance companies regarding claims decisions.

Requirements:

1.Third level Education in law or business school.
2.Experience: Legal background is essential to this role!
3.2 years of experience in claims administration.
4.Fluency in French and English

If you are interested and would like to go forward, please send your CV to anna.cywinska@reedglobal.com or give her a call at: 01 648 96 27

French Customer Support Roles available � Full training and 2 months accommodation provide

Title: French Customer Support Roles available � Full training and 2 months accommodation provide
Salary: Competitive + Extensive training + Relocation
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 21st May 2012

The role will provide resolution to Help Desk service requests at level 1 tier within a timely manner and to demonstrate technical expertise and exceptional customer service skills. The roles will require individuals who are highly motivated with a demonstrated ability to work under pressure by handling multiple assignments simultaneously as well as learning new skills and procedures.
Your profile:
- Fluent French and English
- Excellent IT skills
- Fast learner
- Quick decision maker
- Solution oriented personality
- Previous experience in Technical Support is a strong advantage

Responsibilities:
- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities
- Identify, evaluate and prioritize customer problems and complaints
- Analyze customer problems and formulate plans of resolution
- Utilize all technical resources to solve customer problems
- Serve as a point of escalation for other Helpdesk Services agents
- Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly
- Assist in evaluating new services, processes and technologies introduced at the helpdesk
- Demonstrate and promote superior customer service in handling inquiries, problems, and complaints
- Work with departmental staff to promote, develop, and maintain strong customer service values
- Escalate unresolved issues to support leads, designated service group or client help desk.
- Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
- Additional projects as required

The company provides:

- Relocation: Flight reimbursed and 2 months accommodation
- Fully paid training
- 2 x yearly bonus system
- Excellent career progression opportunities

Location: Brno, Czech Republic
Salary: Competitive + Relocation
Start date: Immediately
To Apply:
Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak[at]mgirecruitment.com
If this position is not for you check out www.meghengroup.ie for 100�s more job opportunities or to register your CV should something more suitable arise.
Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!
Please visit us on: http://www.mgirecruitment.com/

Data Quality Evaluator, English, French or German

Title: Data Quality Evaluator, English, French or German
Salary: 22k-28k Yearly
Location: Ireland, Dublin Region, Dublin, Dublin 3
Languages: English, French, German
Posted: 21st May 2012

Data Quality Evaluator, English, French or German. Contact Anna +353 1 614 6056

Do you speak any of the following languages: English, French or German?

Do you want to work for one of the leading companies in business? Contact me for more information!
Do you have a good knowledge in the google products like google maps and google +

Do you have the requirements that I�m looking for?
If yes, please contact me, Anna on number +353 1 614 6056

Key tasks and activities:

o Make decisions regarding accuracy from multiple sources of data
o Review or research patterns in data, focusing on details and taking action to improve data accuracy
o Identify issues or inconsistencies in data and proactively question data quality
o Communicate with colleagues and customers via email, chat, phone and in-person meetings.
o Work as part of a large project team
o Make outbound phone calls to business representatives to retrieve and/or verify information.
o Provide a professional face of the company to our customers
o Work on a computer for extended amount of time staying focused and working at a fast pace
o Potential side projects e.g. analyze metrics, recommend operational flow improvements based upon analyses etc.

Qualifications & Requirements:

o Degree + 2 years customer service experience
o Related language and communication skills
o basic knowledge of computers
o ability to work with minimal supervision
o Logical thinking and independent decision making skills.
o Attention to detail
o Team player
o Time management skills
o Flexibility in switching between duties and assignments as required.
o Detail orientated with experience working with high volume repetitive task
o Local Regional knowledge of Germany, France or Uk/Ireland
o Fluent English with good writing and reading

Are you a PC Gamer - German or French Speaking

Title: Are you a PC Gamer - German or French Speaking
Salary: £15,500 + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French, German
Posted: 18th May 2012

French or German Speaking Gaming Agents required.

Salary £15,500 and relocation assistance

The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues.
The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Candidates should...
* Be able to demonstrate a keen interest and passion for gaming
* Be fluent in written and spoken English
* Be fluent in written and spoken French or German
* Have 6 months outstanding customer service experience in a service driven environment
* Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
* Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
* Have the ability to multitask, plan and prioritise workload
* Have excellent communication skills both verbal and written
* Demonstrate resilience and ability to work on own initiative
* Demonstrate problem solving and troubleshooting skills

What is the Salary? £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

Trilingual German/French Client Services Advisor

Title: Trilingual German/French Client Services Advisor
Salary: up to £24,000
Location: United Kingdom, London, South London, London
Languages: English, French, German
Posted: 18th May 2012

Job Title: Trilingual German/French Client Services Advisor
Location South London
Job Ref: HD012044
Salary £22-24,000 per annum plus excellent benefits

LRS (Language Recruitment Services) is currently seeking a trilingual German/French Speaking Customer Services Advisor for their client, an international company based south of London

Duties

Working as part of a busy team, you will be responding to calls in a professional and positive manner whilst taking ownership and responsibility for the account.

In addition you will be carrying out the following duties:

�To log all relevant customer information on to the system
�To provide information and support to all customers and Dealers when required.
�Respond to all incoming correspondence and emails in accordance with agreed standards and procedures.
�Carry out all relevant research to provide a clear and tailored response to customer issues and requests
�To be aware of latest trends and results in the client sector and enhance any potential opportunities during customer interactions
�To be proactive within the team and recognise workload priorities
�Ensure that the relevant line manager is informed of any service failure or potential problem
�Produce daily, weekly and monthly reports as required.
�Undertake ad hoc administrative duties as requested.

Requirements

�Fluency in German /French and English
�Excellent Communication and client service skills
�Strong attention to detail
�Ability to demonstrate a flexible approach when carrying out delegated tasks
�Adhere to deadlines
�Experience of working in a B2B Customer Service environment

Keywords: German Customer Services; German & French Customer Services; German Customer Services; German Customer Services; German Customer Services; German & French Customer Services

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer

French Sales Agent - Dublin up to 35K euros

Title: French Sales Agent - Dublin up to 35K euros
Salary: 20000-35000 Per Annum up to 35k euros
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: French
Posted: 18th May 2012

Internal Sales Agent

Dublin

You will work within a sales team contacting existing customers in order to sell new products and renew existing contracts. Providing Sales quotations and managing the entire sales process from start to finish.

Criteria
University Degree/Higher Diploma
Fluency in English and German, French or Italian
Previous experience, ideally in the IT/ technology is preferable but not essential
Strong computer skills and knowledge of Microsoft packageS
Our client offers an attractive competitive salary and benefits 35k euros OTE

FRENCH SPEAKING RESEARCH CONSULTANT - MARKET INTELLIGENCE

Title: FRENCH SPEAKING RESEARCH CONSULTANT - MARKET INTELLIGENCE
Salary: £22k
Location: United Kingdom, London, Central London
Languages: French
Posted: 18th May 2012

Job Title: FRENCH SPEAKING RESEARCH CONSULTANT - MARKET INTELLIGENCE
Location: London Zone 1
Salary: £22K
Skills: 1st or 2.1 degree in an Arts or Science subject, excellent communication skills, keen interest in financial services

Our client is a dynamic consultancy dealing with strategic marketing and business issues for clients across a range of services and industries. They are currently seeking an ambitious graduate looking for an opportunity with potential for rapid advancement.

The Role:
" As part of a team you will be responsible for providing market intelligence to a major client. This will include:
" Collecting and interpreting data from primary and secondary resources
" Identifying and building relationships with busy and often reluctant executives to share information
" Use own initiative to proactively seek and develop understanding of the financial services industry
" Analyse and interpret qualitative information and numerical data through cross-checking to a build story of recommendations / implications
" Synthesise findings to prepare well-written, insightful and credible reports using tools such as PowerPoint, Word and Excel

The candidate:
o Keen interest in financial services, and quick to understand complex financial terms and concepts
o Able to demonstrate they can work in a demanding environment and be able to manage their own time
o Good verbal communicator and telephone manner
o Experience in creating and conducting presentations in PowerPoint
o Able to demonstrate attention to detail in their work, including precise written English
o 1st or 2:1 class degree and strong academics are essential. Our client is interested in both arts and science graduates

Team Manager with French

Title: Team Manager with French
Salary: �45000
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 21st May 2012

Key responsibilities include:

- Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals;
- Provide individual coaching feedback sessions, and weekly one-on-ones that focus on improving

customer satisfaction;
- Monitor real time service levels and schedule adherence;
- Serve as leaders and point of contact for escalated contact resolution of a supervisory nature or complex problems;
- Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives, projects and other Change/Kaizen initiatives as required

Skills/Experience Required:

- Demonstrated ability to build, develop, direct, and manage a group of people;
- Ability to organize, prioritize and schedule work assignments;
- Ability to make administrative and procedural decisions;
- Proven ability to manage reporting and analysis;
- Demonstrated passion for delivering a positive Customer experience, and maintain composure in difficult situations;
- Ability to effectively and efficiently complete difficult goals or assignments;
- Can adapt well to changing circumstances, direction, and strategy;
- Strong interpersonal and communication skills;
- Confident in using Microsoft Package (especially Excel)
- Experience of working with in-house or 3rd party Knowledge Management or CRM System

Customer Service Administrator with fluent French & German

Title: Customer Service Administrator with fluent French & German
Salary: £17500 per annum
Location: United Kingdom, East Anglia, Cambridgeshire
Languages: English, French, German
Posted: 21st May 2012

Customer Service Administrator with fluent French & German

Job Location: Cambridgeshire

Salary: £17,500

Reference: FE 02/09

Company:
Leading multinational pharmaceutical company market leading in health and well-being products

Role:
Customer Service Administrator with fluent French & German

A great opportunity in a thriving company has arisen for a Customer Service Administrator with fluent French & German to assist the Company in maintaining its goal of World Class Customer Service. You will be working in a multilingual team and as a Customer Service Administrator with fluent French & German your main responsibilities vary from handling incoming phone call and assisting with new French customers enquiries to processing orders received via telephone, fax, e-mail or internet. The Customer Service Administrator with fluent French will use Excel spreadsheets on a regular basis and also handle translations and proof reading tasks.

Profile:
* Fluent in French & German and English
* Good PC skills, including Excel, Word and PowerPoint
* Able to multi-task, prioritise and cope with strict deadlines
* Good Customer Service skills
* Friendly and Sense of Humour

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Frank Etman

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

Closing deals of €1million+, We want you!

Title: Closing deals of €1million+, We want you!
Salary: £51 - £120000 per annum + excellent benefits
Location: United Kingdom, London, Central London
Languages: French, Italian, Spanish
Posted: 21st May 2012

What is the job?
This role is for a Bilingual senior sales executive who describes themselves as a 'hunter'. You will be responsible for entering a brand new platform into the European market. The job requires you to be able to sell to major utilities and major corporations. Customer satisfaction is a huge part of this role so you must be able to meet and exceed customer expectations. You will be selling to C level VP and SVP level executives so being an excellent communicator is vital for this role as a senior sales executive. As part of the role of the senior sales executive you will need to be able to both meet and exceed sales targets and closing deals exceeding EUR1 million.

Who is our client?
Our client is an emerging American multinational company that is looking to enter the European market. They have developed a range of online tools targetting the utility and large corporate markets.

Who are we looking for?
We are looking for a senior sales executive that has a minimum of 5 years' experience in sales. It is essential to be fluent in both English and another European language (Dutch, German, French, Spanish, Italian etc). A 3rd level business qualification is essential for this role and you must be able to close deals exceeding EUR1million. We are looking for someone who will be willing to travel 50% + of the time for the role of a senior sales executive. We are have looking for someone who has sold SAAS and ERP applications or that comes from a utility sales background. Being committed to customer satisfaction is essential as a large part of the role involves satisfying the company's customers. Excellent communication skills and being a fast learner are also important for the role of the senior sales executive.

Where is this international vacancy based?
The vacancy for the senior sales executive is based in London. What more is there to say than London is a vibrant city which would be a great place to start any new job venture, it is also home to the Olympics 2012.

Interview process and salary
The interview process for the rol of bilingual senior sales executive is as follows. There will firstly be a phone interview followed by at least 2 in-depth interviews of which one will be a face to face interview. The basic salary for the role of the senior sales executive is £ 60 - 80K with additional bonuses and commissions to be added OTE should be exceeding £100K +.

Operational leader - Dublin

Title: Operational leader - Dublin
Salary: �70000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, German, Italian, Spanish, Swiss German
Posted: 21st May 2012

Business Unit Leader - Industrial Technologies

Our client, a large multinational based in Dublin is seeking a strong people manager for immediate start. The role will involve managing several teams of Order Management and Supply Chain professionals who are operating within the Southern European market.

The role involves:

To be the primary point of contact with business leaders within the organisation
Lead the overall customer service �Sales� strategy and process improvements and best practices across departments (Product Management, Services, Manufacturing and Distribution)
Develop team to be an extension of the sales organisation to participate in pricing, quoting, technical specifications, availability, Order processing, supply chain, technical inquiries, warranty and delivery dates.
Access customer feedback and other key performance metrics as it relates to assigned channels and functional areas. Develop and implement actions to deliver high customer satisfaction
Ensure training, technology, skills, quality control, procedures and policies are aligned with the customer experience strategy.
Ownership of customer feedback and queries and proactive management of issues through resolution
Ensure all customer queries are well-investigated and resolved
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationships with external and internal customers, colleagues and the management team.
Support decisions made by management team and conveying positively to reinforce team members.
Identify and escalate consistent or recurring problems with systems functionality
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organisations standard policies and procedures towards customer experience
Provide input to the overall customer service strategy for the region.

Qualifications required for this role

Masters Degree in business, Finance, Marketing or Supply Chain.
Previous management experience with a direct reporting structure at a professional level
Advanced knowledge of CRM Systems
Professional certification is a plus
Five years experience in a capacity where an understanding of how a business goes to market is gained
Five years previous experience of managing teams in a customer facing role
High level of business acumen and understanding of a business strategy
Multiple language skills are necessary � French, Italian, Spanish and English

Salary is �60000 - �70000 depending on experience
Plus bonus

Contact Aoife Moloney at Approach People

German or French Data Quality Evaluator

Title: German or French Data Quality Evaluator
Salary: 22000-29000
Location: Ireland, Dublin Region, Dublin, Dublin 3
Languages: French, German
Posted: 21st May 2012

Data Quality Evaluator, Contact Anna +353 1 614 6056

Do you speak any of the following languages: French or German

Do you want to work for one of the leading companies in business? Contact me for more information!

Do you have the requirements that I�m looking for?

Are you familiar with Googles products such as Google +and Google maps

If yes, please contact me, Anna on number +353 1 614 6056

Key tasks and activities:

o Make decisions regarding accuracy from multiple sources of data
o Review or research patterns in data, focusing on details and taking action to improve data accuracy
o Identify issues or inconsistencies in data and proactively question data quality
o Communicate with colleagues and customers via email, chat, phone and in-person meetings.
o Work as part of a large project team
o Make outbound phone calls to business representatives to retrieve and/or verify information.
o Provide a professional face of the company to our customers
o Work on a computer for extended amount of time staying focused and working at a fast pace
o Potential side projects e.g. analyze metrics, recommend operational flow improvements based upon analyses etc.

Qualifications & Requirements:

o BA/BS degree, ideally 2-3 years of relevant business experience
o Solid knowledge of grammar, spelling, punctuation, and related language and communication skills
o Must have basic knowledge of computers, experience using personal computers, web browsing and data entry skills
o Dependable, reliable with a strong work ethic and ability to work with minimal supervision
o Logical thinking and independent decision making skills.
o Attention to detail together with creative problem-solving and analysis skills
o Team player with exceptional interpersonal and solution-oriented attitude
o Excellent verbal and written communication, with strong interpersonal skills
o Effective time management skills
o Experience working and training in a cross-cultural environment with remote teams
o Eager to continually improve skills, and open to ongoing training including one-on-one training and direct feedback from senior employees
o Flexibility in switching between duties and assignments as required.
o Detail orientated with experience working with high volume repetitive task
o Follows company policies and procedures.
o Local Regional knowledge strongly preferred
o Flexibility to undertake international travel if required
o Fluent English with good writing and reading comprehension skills

Marketing Manager with French

Title: Marketing Manager with French
Salary: £28000 - £32000 per annum
Location: United Kingdom, London
Languages: French
Posted: 21st May 2012

Marketing Manager with French

Job Location: North London

Salary: £28,000 - £32,000

Reference: RA 08/05

Role:
Marketing Manager with French

Our client is looking for a motivated and focused Marketing Manager with French to head their successful marketing team, driving forward the company's market presence and attracting a broader scope across the European market. The ideal Marketing Manager with French will be responsible along with the service line to define key themes for marketing strategy, give creative input to the development of an effective marketing strategy.
The Marketing Manager with French will be in charge of working closely with existing clients on a variety of projects all the while liaising with the internal team and external support to measure the progress and success of the company's marketing activities.

Company:
Our client is a successful international company

Profile:
* Fluent in English to mother tongue standard is vital for this position
* Fluent French is a distinct advantage
* Proven track record managing the entire marketing scope within a creative/manufacturing/ arts environment.
* Enthusiastic and self-motivated with the ability to take on various tasks and ad-hoc requests.
* Solid experience dealing within a B2B framework
* Excellent interpersonal and communication skills
* Team player

Personal attributes

- Creative
- Good communicator
- Strong writing skills
- Action orientated
- Self starter / Starter-finisher

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Ricardo de Abreu

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Helpdesk Support with French

Title: Helpdesk Support with French
Salary: £23000 - £25000 per annum
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

Helpdesk Support with French

Job Location: West London

Salary: up to £23,000 - £25,000 pa

Reference: RA 09/05

Role:
Helpdesk Support with French

Our client is looking for a French speaking Helpdesk Support Analyst to provide day to day support and customer service for clients and distributors alike, on a variety of their online products. The role of the French speaking Helpdesk Support analyst will involve 1st level support and customer service to clients for multiple applications and products as well as assist in the creation and maintenance of the company's CRM to further improve the clients overall experience.
The French speaking Helpdesk Support Analyst also needs to stay current on latest products, updates and innovations in the IT industry in this way offering the best possible support to their clients.

Company:
Our client is a global IT support firm

Profile:
* Excellent written and verbal communication skills in French and English
* Experience working in a support or helpdesk environment is essential for this role.
* Ability to prioritise and take initiative in various projects
* High level of customer service and support
* Previous experience offering support within a IT or technical environment
* Excellent IT skills
* Team player with enthusiasm and a positive attitude towards all tasks
* Good knowledge of Word, Excel, PowerPoint

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Ricardo de Abreu

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Helpdesk Support with French and Spanish

Title: Helpdesk Support with French and Spanish
Salary: £23000 - £25000 per annum
Location: United Kingdom, London
Languages: English, French, Spanish
Posted: 21st May 2012

Helpdesk Support with French and Spanish

Job Location: West London

Salary: up to £23,000 - £25,000 pa

Reference: RA 09/05

Role:
Helpdesk Support with French and Spanish

Our client is looking for a French and Spanish speaking Helpdesk Support Analyst to provide day to day support and customer service for clients and distributors alike, on a variety of their online products. The role of the French and Spanish speaking Helpdesk Support analyst will involve 1st level support and customer service to clients for multiple applications and products as well as assist in the creation and maintenance of the company's CRM to further improve the clients overall experience.
The French and Spanish speaking Helpdesk Support Analyst also needs to stay current on latest products, updates and innovations in the IT industry in this way offering the best possible support to their clients.

Company:
Our client is a global IT support firm

Profile:
* Excellent written and verbal communication skills in French, Spanish and English
* Experience working in a support or helpdesk environment is essential for this role.
* Ability to prioritise and take initiative in various projects
* Business system analysis skills
* High level of customer service and support
* Previous experience offering support within a IT or technical environment
* Excellent IT skills
* Team player with enthusiasm and a positive attitude
* Good knowledge of Word, Excel, PowerPoint

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Ricardo de Abreu

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Technical Support Advisors - French

Title: Technical Support Advisors - French
Salary: 20000 - 25000
Location: Ireland, Dublin Region, Dublin, DUBLIN
Languages: French
Posted: 18th May 2012

TECHNICAL SUPPORT ADVISORS

Duties:
� Answering inbound calls in order to provide features and advantages of our client�s products to customers whom call from the online store.
� Logging of correct and valid orders accurately
� Sales support of client�s products

� Data Input

Essential Criteria
� 1 � 2 years Customer service experience
� Telesales or direct sales experience desirable.

� Education to Leaving Cert level or equivalent.

� Computer literate - experience using MS Word, Excel, Outlook, Internet Explorer
� Flexibility to work shifts
� Be fluent in French and English � both written and verbal

SALARY 20,000 � 25,000 EUROS
PLEASE APPLY ONLINE TO REQUEST A CALL BACK

RECRUITMENT DIRECT ARE ACTING AS AN EMPLOYMENT AGENCY

French Speaking Telesales

Title: French Speaking Telesales
Salary: 25k euros + commission OTE 45k
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French
Posted: 18th May 2012

OUR CLIENT BASED IN THE DUBLIN AREA REQUIRE FRENCH SPEAKING TELESALES AGENTS

SALARY 25K EUROS BASIC PLUS COMMISSION 45K OTE PLUS BENEFITS

MIN 12 MONTHS SALES EXPERIENCE REQUIRED, CANDIDATES MUST HAVE PREVIOUS TELESALES EXPERIENCE

CANDIDATES MUST BE FLUENT IN FRENCH AND ENGLISH

RECRUITMENT DIRECT IS ACTING AS AN EMPLOYMENT AGENCY

French Telesales Advisor

Title: French Telesales Advisor
Salary: £10.5 per hour
Location: United Kingdom, West Midlands, Birmingham
Languages: French
Posted: 15th May 2012

4 wks, 10.50 per hour. 22k pro rata.
French Telemarketer (Hagley Road)

My client based in Birmingham are seeking a French speaking Telemarketer to work on a temporary assignment for up to 4 weeks.

You must be available for an immediate start.

Successful candidates will be energetic and tenacious, with a professional edge as their focus will be engaging with business clients to book appointments for the Sales team.

All Telemarketers will need to be able to speak on a business to business level (B2B) fully fluently in French and will ideally but not essential have a background in telesales or appointment setting.

Full training will be provided as experience within this field is not essential. Excellent communication levels in French is essential.

HR Assitant - Payroll and Recruitment

Title: HR Assitant - Payroll and Recruitment
Salary: to be discussed
Location: Switzerland, Zürich, Zürich, Zurich
Languages: English, French, German
Posted: 21st May 2012

HR ASSISTANT

For a multinational retail company on the FASHION Industry. We are looking for a candidate fluent French/German candidate to work in the Human Resources Department.
Very interesting company to work for, with an international environment.

EDUCATION: bachelor or master degree

EXPERIENCE: at least 1 year of experience HR Administration Dept, preferably in retail sector and in private companies instead of consulting firms. It�s not necessary a previous experience in recruitment, but the person has to have an attitude and willing to do it.

KNOWLEDGE:

- Knowledge of local labour law and payroll system
- General overview of recruiting tools and methods
- German mother tongue or fluent
- English + French
- Familiar with IT tools

PROFESSIONAL SKILLS:
- goal oriented
- flexible
- organized
- open-minded
- empathic
- excellent relational skills

RESPONSIBILITIES: supporting the local country manager in managing the HR administration part (contracts, payrolls,..), the development of the stores in the country and recruiting

PLACE OF WORK: Zurich + availability to travel in the country and to travel to the ITALIAN Headquarters. Local candidates or willing to relocate quickly.

REPORTS TO: directly, to the Country Manager
Functionally, to the HR Manager in Italy

Customer Service Advisor - French Speaking

Title: Customer Service Advisor - French Speaking
Salary: £7.50 per hour
Location: United Kingdom, Northern Ireland, County Down
Languages: English, French
Posted: 15th May 2012

Our client, a leading provider of outsourcing services to many blue chip clients, are seeking French Speaking Customer Service Advisors to work in their modern contact centre in North Down. They offer an excellent working environment with plenty of opportunities for personal development and career advancement.

Job Responsibilities:

As a Customer Service Advisor, you will be:

Handling a wide variety of inbound calls
Answering queries
Logging and resolving issues
Dealing with complaints
Updating the customer database

Preferred Skills:

Previous experience in a contact centre would be advantageous
Fluency in French both written and spoken
Fluency in English both written and spoken
Good PC skills
Excellent written & verbal communication skills
Excellent attention to detail
Ability to work as part of a team

Personal Attributes:

Warm and welcoming telephone manner
Must have ability to empathise and listen actively to customers' needs

Associated Benefits:

Randstad benefits
Onsite parking

CANDIDATES MUST ABE AVAILABLE FOR INTERVIEW WEEK COMMENCING 21 MAY 2012.

Normal working week is 40 hours working a 5 day rotational shift pattern between 8am to 6pm Monday to Friday.

To apply, or to find out more information, please click on one of the 'apply' buttons.

French Speaking Research Consultant

Title: French Speaking Research Consultant
Salary: £22000 per annum + depending on experience + annual bonus
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

French Speaking Research Consultant

Job Location: London

Salary: up to £22,000 depending on experience + annual bonus

Reference: FE 22/02

Role:
French Speaking Research Consultant

The client recently formed a dedicated team focusing on market intelligence to serve the specific needs of one of their major clients. They now need an additional French speaking Senior Consultant who is versed to use both English and French for business. The team is responsible for driving revenue through maintaining and building long-term relationships with one of the most prestigious financial services providers globally and the ideal French speaking Senior Consultant will use his/her own initiative to proactively seek and develop understanding of the financial services industry, through different data collection methods and interpret findings.

Company:
Our client is a specialised strategic management consultancy

The candidate must meet the following criteria:
* Keen interest in financial services, in particular the payment cards market and quick to understand complex financial terms and concepts
* Able to demonstrate they can work in a demanding environment and be able to manage their own time
* Good verbal communicator and telephone manner
* Experience in creating and conducting presentations in PowerPoint
* Able to demonstrate attention to detail in their work, including precise written English
* Complete fluency in English and French is essential for the role
* 1st or 2:1 class degree and strong academics are essential.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Frank Etman

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

IT Sales with fluent French, The Netherlands /up to 80K in your first year/

Title: IT Sales with fluent French, The Netherlands /up to 80K in your first year/
Salary: Competitive + Commission
Location: The Netherlands, Limburg, Maastricht
Languages: English, French
Posted: 21st May 2012

Are you an IT Sales professional looking for a new career? Looking to utilise your knowledge of software solutions within a company offering excellent scope for career progression and uncapped earning potential? If so, this role is perfect for you.

Our client provides professional IT support for businesses ranging from small to large companies. They have a reputation for meeting the highest standards of reliability based on expertise, customer commitment and a thorough understanding of their customer's needs.

In this varied and stimulating role, you will also be setting up your own appointments and visiting client sites in order to complete sales.

To be considered for this exciting role, you must have:

� Sales experience gained within the IT industry
� A strong technical understanding of software solutions
� Excellent listening and comprehension skills
� Verbal and written communication skills in French and English
� Highly motivated and strong desire to succeed in competitive environment
� Must thrive in a call centre sales environment with emphasis on revenue generation, target achievement with self motivation
� Necessary sales skills include qualifying the customer, presenting the appropriate product solution, overcoming objections and closing the sale.

Additionally, as an IT Sales Executive, you will be self-confident, committed and enthusiastic with the ability to work well under pressure. Excellent interpersonal and communication skills are also key.

Why apply?

� Competitive salary + excellent commission
� Yearly salary: 45 000 � 80 000 Euro gross
� Fully paid training
� Excellent opportunity to join a fast growing team and gain valuable experience on new, cutting edge technologies

Start date: Immediately
Location: Maastricht, The Netherlands

Additional Keywords: IT Field Sales Executive, IT Sales Executive, New Business Development Executive, Sales Executive, Field Sales Executive, Business Development Executive, Software Sales Executive, IT Sales, Area Sales Representative, Area Sales Manager, Regional Sales, Territory Sales, French

To Apply:

If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Joanna on 00353 1894 3013 or joannak[at]mgirecruitment.com

If this position is not for you check out www.meghengroup.ie for 100�s more job opportunities or to register your CV should something more suitable arise.
Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

www.mgirecruitment.com

French Speaking QA & Compliance Manager

Title: French Speaking QA & Compliance Manager
Salary: As per profile
Location: Switzerland
Languages: English, French
Posted: 18th May 2012

QA & Compliance Manager, Europe, Third Party Operations

Job Purpose

Manage QA & Compliance requirements within nominated third parties and brands to ensure quality of OTC products during the marketed phase. Lead the development, maintenance and improvement of quality systems to support OTC third party business continuity. Evaluate the level of cGMP compliance for products manufactured, packaged, tested and released at third parties through key performance indicators and quality performance indicators.

Implement quality action plans at nominated third parties and brands to minimize risks. Contribute to the establishment of The Company OTC Quality System across the region; ensure that Quality System and Standard Operating Procedures are in place and that compliance with cGMP is maintained through training and audit.

Ensure that all aspects of the handling, manufacturing and distribution of pharmaceutical products at third parties comply with the requirements of the The Company Corporate Quality Manual and meet all relevant cGMP regulatory and legislative requirements.

Continuously improve, harmonise and establish QA and Compliance systems, strengthen quality awareness, implement the development of third party strategic plans, support third party contract facilities, contract operation, technical services, product/process improvements, stability of new product development, eliminate barriers, and investigate quality issues using applicable process improvement and problem- solving techniques to assure successful outcomes of the Company and external Health Authority inspections in all assigned third parties.

Ensure that all new product launches and commercial BD&L projects are in line with The Company Corporate GMP requirements and actively provide strategic direction to support the business targets.

Ensure that the QA activities within the assigned third parties and brands operate in a cost effective and efficient manner and maintain an innovative approach based on productivity improvement, implementation of best practice.

Major Accountabilities

Management of third parties & country organisations:
� Implement The Company Quality standards and GMP requirements within nominated third parties, brands and OU to provide direction and support for all quality / GMP matters.
� Investigate, manage and actively resolve quality investigations as needed e.g. deviations, complaints, in conjunction with nominated third parties and brands, involved The Company functions to minimize impact on product availability and sales.
� Use appropriate QA management tools to monitor and ensure third party compliance on an ongoing basis e.g. QA Agreements, audits with appropriate follow up, risk assessments, Product Optimization action plans, performance indicators, follow up stability and product quality review.
� Monitor nominated local QA units for ongoing compliance and assist with preparation / follow up of local Health Authority inspections, if needed
� Perform GMP audit of third party manufacturers/ licensees/ key suppliers as per the OTC annual audit schedule and also conduct due diligence audits if required.
� Review and monitor action plans for correction of audit observations & follow-up as appropriate.
� Support MTS for process validation activities and production site transfer.
� Approve CMC sections of dossiers, set up QA Agreements, and perform site due diligence audits, where necessary, to support geographic expansions & new product launches in allocated brands and third parties.
� Participate BD&L (Business Development and Licensing team), Marketing, Legal, GMS TPO and Regulatorty Affairs team meeting on new commercial BD&L projects and new product launches.
� Activiley utilize and ensure adherense to all TrackWise workflows to manage change requests, deviations and CAPA for nominated third parties and country organisations.
� Lead in close interaction with region, global and country QA functions product quality investigations related to Product Recall, Counterfeit and/ or Withdrawals .
� Lead markets with investigations related to Product Quality Complaints and trends in CRTS within nominated third parties and brands.
� Actively manage third party documentation in OTC QA CWS e.g. QAA, audit reports & action plans & ensure up to date on an ongoing basis.
� Provide leadership directives and support on quality issues
� Utilize active thinking to generate creative solutions to complex technical problems.
� Proactively manage interactions and commitments to HA and GQA inspection findings and site readiness.

Profil minimum required :

� English and French fluent
� Graduate in Chemistry, Pharmacy, Microbiology or another related science, business degree is a plus
� 5-10 years in the pharmaceutical industry

French Speaking PR Account Executive � B2B and technology

Title: French Speaking PR Account Executive � B2B and technology
Salary: Up to 26,000 according to experience
Location: United Kingdom, London, Central London
Languages: French
Posted: 18th May 2012

French Speaking PR Account Executive � B2B and technology � Central London
Job Reference CV011329
Salary Competitive

Basic Salary from £18,000 up to £26,000 According to Experience

LRS (Language Recruitment Services) is currently seeking a French Speaking PR Account Executive, ideally, with experience in the B2B and Technology sector, however talented French speaking PR Account Executives from other sectors will also be considered. You will be working for a Global PR Agency based in Central London

Our client is a Global PR Agency providing a selection of PR and strategic expertises to their clients around the world

French Speaking PR Account Executive � Duties:

� Working on public relations campaigns for the French market.
� Planning and executing PR campaigns for the French market
� Contacting journalist in the field and establishing excellent business relationship with media experts
� Releasing news in the media by targeting the target audience

French Speaking PR Account Executive, In order to apply for this exciting role you will need to have:

� Speak and write French
� Excellent persuasive writing skills as well outstanding communication experience
� At least 1 year experience working for a PR Agency
� Ideally B2B or Technology PR experience, however, strong candidates from other sectors will also be considered

French Speaking PR Account Executive � B2B and technology/ French Speaking PR Account Executive � B2B and technology/ French Speaking PR Account Executive � B2B and technology/ French Speaking PR Account Executive � B2B and technology/ French Speaking PR Account Executive � B2B and technology

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Dutch OR French OR Swedish Technical Support Engineer Jobs near Dublin,Ireland

Title: Dutch OR French OR Swedish Technical Support Engineer Jobs near Dublin,Ireland
Salary: �27,000 - �32,000
Location: Ireland, Dublin Region, Dublin, West of Dublin; Leixlip
Languages: Dutch, French, Swedish
Posted: 24th May 2012

Dutch OR French OR Swedish speaking Technical Support Analyst Jobs in a Windows based environment working for CPL onsite in Hewlett Packard near Dublin, Ireland. Please apply to this position if suitable and if you are unsure about your suitability, please call Daniel on 016146133 to speak about the job.

We are looking for 2nd to 3rd level experienced technical engineers who speak fluent Dutch OR French OR Swedish to provide high level support in a technical environment. We are ideally looking for someone with an MCP, MCSE, MCSA or otherwise Microsoft Certified but this is not a requirement. The suitable candidate will possess strong knowledge of Windows environments and supporting applications on Windows platforms.

Description:
The Technical Support Engineer is an in-depth technical support analyst role- you will not be taking incoming calls but working on cases created by a tier one support team. Your customers will typically be IT professionals (usually an administrator) who have already performed troubleshooting. You will work as an analyst, working with escalation engineers and technical colleagues to analyse the customers' system data and promptly resolve their issues.

Candidate must have a keen interest in technology with a desire to maintain updating their knowledge; ideally we look for candidates with strong knowledge in the following technologies:
�Client operating systems (XP/ Vista/ Windows 7)
�Windows Server 2003/ 2008/ 2003 R2/ 2008 R2
�Microsoft Network Technologies
�Internet Explorer
�Group Policies
�Terminal Services
�Active Directory
�Failover Clustering
�Good working knowledge of Microsoft operating systems
�Desirable: Certificate Services/ PKI

Main Responsibilities:
� Working with customers to understand the scope and impact of their technical issues
� Giving high level technical support through information gathering, analytical trouble shooting and problem research
� Strong team collaboration- work with colleagues and escalation engineers to investigate and troubleshoot thus providing a timely solution to clients' technical problems
� Keep technical knowledge up to date to keep pace with the latest Microsoft product releases
� You must display a structured approach to troubleshooting and reflect this in case documentation to optimize collaboration with customers, colleagues and technical leads
� Advising customers on the implementation of new technologies and on improvements to their environment

Language requirements are very good English and fluency in one of the required languages

The role offers significant opportunities to cross train to other Microsoft products - you will be joining a team that supports a range of Microsoft products (Windows Server, SharePoint, Exchange Server etc.). There is a focus on keeping the team's technical knowledge up to date and you will be required to acquire Microsoft certifications with the cost of the exams covered by the employer. There are fantastic opportunities to gain invaluable experience with a recognized multinational and a blue chip client base!

Customer Support � French jobs in Athens, Greece!

Title: Customer Support � French jobs in Athens, Greece!
Salary: competitive + benefits
Location: Greece
Languages: English, French
Posted: 21st May 2012

Why should you apply for this job?

� Competitive salary (14 salaries in a year- 1 extra salary in Summer and 1 in Christmas)
� Performance bonus
� Flight ticket to Greece
� Taxi from the airport to the hotel
� 2 weeks accommodation

About the Client

Our client is a leading contact centre outsourcer for multinational organizations with in 47 countries. It is currently working with a lot of business partner and have been rewarded many recognition awards. As a Technical Support Representative, you will be dealing with the client of a leading computer manufacturer.
If you are keen to be train to the new edge technology, if you are willing to travel and start an international career at the same time, this job offer is for YOU!

Job description:

� To lead the technical support team in order to maximize client satisfaction
� To motivate and coach agents in order to meet and exceed the client KPIs and SLAs.
� To develop goals and monitor the agents� performance
� To build and develop a support team delivering customer services to ensure resolution of enquires, complains and request for services at the earliest posible opportunities.
� To ensure all agents provide a high level of customer service to clients at all times.
� To promote team work, and guide agents to work effectively as part of a team, developing supportive relationships with colleagues.

Your profile:

� High School or College Graduates
� Native/fluent French skills required
� Fluency in English (spoken and written)
� One to two years experience in a customer facing environment
� Previous Experience as a Customer Care Representative
� Good Computer knowledge

Start date:- ASAP

To Apply:

Please send your CV NOW to stanlys@mgirecruitment.com or for more information, please contact Stanly at + 353 1 894 3022.

If you are not interested in this opportunity, but you know someone who would be suitable for this role, please forward this job description.

French Speaking Games Testers

Title: French Speaking Games Testers
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 3rd May 2012

We are looking for French Speaking Gamers working for a well renowned client in Glasgow City Centre.

Main duties of the role will include the following:
- Identifying grammar, punctuation and language errors
- Translating information
- Identifying any cultural issues
- Logging errors so amendments can be made
- Suggesting improvements and development techniques

Successful candidates must be able to demonstrate the following:
- Fluency in French
- Strong English and French language skills both written and oral
- Enthusiastic gamer
- Have experience in using any of the following PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.
- Have excellent attention to detail
- Self starter and motivation are key

If the above has interested you, then please email a copy of your CV in to cheryl.mcpake@pertemps.co.uk or call me on 0141 248 6020.
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

French Accounts Receivables - excellent benefits offered

Title: French Accounts Receivables - excellent benefits offered
Salary: €30000 - €35000 per annum + excellent benefits
Location: Germany, Hessen
Languages: French
Posted: 21st May 2012

What is the role?
As a French accounts receivables you will be responsible for the processing of all client payments on the French market. Furthermore the French accounts receivables will act as well as French credit analyst and will assist with setting on credit limits on both new and existing clients. The French accounts receivables will work in a small team and will have to be able to work independent and with limited supervision.

Who is our client?
Our client is a subdivision of well-known global German brand-name. They offer corporate payment solutions to companies ranging from SME's to large Multinationals.

Who are we looking for?
To be considered for the French accounts receivables role you will have at least 4 years plus experience in French accounts receivables or French credit control. You are near native French, have excellent English and are willing to relocate to the Frankfurt area.

Where is the role based?
The role is based near Frankfurt in Germany and our client is easily accessible by car and public transport like the S-Bahn.

Interview process and Salary
Our client will conduct an assessment centre and interview all in one day and in their Frankfurt office. Expenses are paid for but you need to be willing to travel to and from Frankfurt on short notice. If successful your salary will range between EUR30000 to EUR35000 depending on experience. Furthermore they offer some of the best benefits we have seen in a while!

Trilingual French/Spanish Client Services Advisor

Title: Trilingual French/Spanish Client Services Advisor
Salary: up to £24,000
Location: United Kingdom, London, South London, London
Languages: English, French, Spanish
Posted: 18th May 2012

Job Title: Trilingual French/Spanish Client Services Advisor
Location South London
Job Ref: HD012045
Salary £22-24,000 per annum plus excellent benefits

LRS (Language Recruitment Services) is currently seeking a trilingual French/Spanish/English Speaking Customer Client Services Advisor for their client, an international company based south of London

Duties

Working as part of a busy team, the Trilingual French/Spanish/English Client Services Advisor will be responding to calls in a professional and positive manner whilst taking ownership and responsibility for the client account.

In addition the Trilingual French/Spanish/English Client Services Advisor you will be carrying out the following duties:

�To log all relevant customer information on to the system
�To provide information and support to all customers and Dealers when required.
�Respond to all incoming correspondence and emails in accordance with agreed standards and procedures
�Carry out all relevant research to provide a clear and tailored response to customer issues and requests
�To be aware of latest trends and results in the client sector and enhance any potential opportunities during customer interactions
�To be proactive within the team and recognise workload priorities
�Ensure that the relevant line manager is informed of any service failure or potential problem
�Produce daily, weekly and monthly reports as required.
�Undertake ad hoc administrative duties as requested.

Requirements

�Fluency in French/Spanish and English
�Excellent Communication and client service skills
�Strong attention to detail
�Ability to demonstrate a flexible approach when carrying out delegated tasks
�Adhere to deadlines
�Experience of working in a B2B Customer Service environment

Keywords: French & Spanish Customer Services; French & Spanish Customer Services; French & Spanish Customer Services; French & Spanish Customer Services

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer

French Speaking PA/Secretary

Title: French Speaking PA/Secretary
Salary: up to £32,000
Location: United Kingdom, London, Central London, London
Languages: French
Posted: 18th May 2012

French Speaking PA/Secretary

£12 - £15 per hour/ £25 - 32K + benefits
Paid holiday + EU Bank holidays

LRS (Language Recruitment Services) are currently recruiting experienced Senior PA/Secretary with fluent French for on-going temp and temp to permanent positions with our client, a large international EU organization based in central London.
French speaking PA/Secretary should have excellent MS Office skills, with solid experience in secretarial team support, working to deadlines, prioritising multiple tasks, excellent organisational and communication skills and strong attention to detail.
This is a fantastic opportunity for French speaking PA/Secretary looking for busy, fast-paced roles in a truly cosmopolitan organisation with a sociable and professional environment. Our client offers excellent working conditions, great benefits and on-going training and development, such as language courses.
French speaking PA/Secretary positions start on a temp basis, with the possibility of becoming permanent on a contractual basis after 3-6 months or continuing as a long-term temp contract. Candidates should therefore be available to start at short notice.

Please send CVs in Word format only

Keywords: French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary, French Speaking PA/Secretary

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment
APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 5 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.

LRS is an equal opportunities employer

Tech Support Reps - French/German/Norwegian

Title: Tech Support Reps - French/German/Norwegian
Salary: £15,500 + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: French, German, Norwegian
Posted: 18th May 2012

French or German or Norwegian Speaking Technical Support Representative

£15,500 and relocation

Purpose:
Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.
Our client currently handles enquiries regarding a number of products across major Clients. These include worldwide leaders in technical products and technology services.
The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.
Responsibilities:
Deal with customer contacts in an effective, efficient and courteous manner.
Troubleshoot all known/unknown issues with a specific product.
Follow agreed technical support processes and procedures.
Maintain clear documentation of all issues/troubleshooting.
Research solutions to customers' unresolved problems.
Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.
Report all new findings to appropriate client specific Team Lead.
Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.
Support the client specific Team Lead to ensure an effective service.
Achieve the agreed utilisation rate set and agreed by line manager.
Adhere to client specific policies.
Represent the client with the highest level of professionalism.
Ensure familiarisation with all client specific Media and Hardware
Deliver an effective, efficient and accurate test service when involved in a client test project.
Perform any other duties relating to the tech departments as and when required.
SKILLS
Essential Criteria:
Fluency in written and spoken French, German or Norwegian
Fluency in written and spoken English
Customer Focus : 6 months outstanding customer service experience in a service driven environment
� Specialist Expertise
� Good knowledge of appropriate Windows operations systems.
� Good knowledge of Hardware and PC configuration.
� Good time management skills.
� Knowledge of the Internet.
Desirable Criteria:
2 years outstanding customer service experience in a service driven environment
� An understanding/working knowledge of networking
An interest in photography

SALARY
£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

AP with English and French

Title: AP with English and French
Salary: negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 21st May 2012

DESCRIPTION

This is an excellent opportunity to work in a well-established international company.

Our client is looking for candidates interested in accounting and finances.

You will be responsible for processing incoming invoices for various companies of the group.

REQUIREMENTS

* Knowledge of accounting principles
* 2 years experience in AP is a must!
* Very good knowledge of the verbal and written English and French languages is essential
* University or bachelor degree
* Continuous self-development is a must to keep up in a fast changing financial world
* You are stress resistant and you can handle tight deadlines

BENEFITS

- zvyhodnene uroceni a vedeni bezneho uctu
- zamestnanecke spotrebitelske uvery ucelove a neucelove
- zvyhodneny hypotecni uver
- investice do podilovych fondu
- slevy na produktech
- slevy pri uzavreni smlouvy o stavebnim sporeni
- prodlouzeni dovolene o jeden tyden oproti minimalni dobe dovolene dle zakoniku prace
- prispevek na penzijni pripojisteni se statnim prispevkem
- prispevek na kapitalove zivotni pojisteni
- zvyhodnene stravovani
- spolecenske tymove aktivity
- celobankovni sportovni hry
- zdravotni program (preventivni lekarska pece)
- aktivity zahrnute do programu cafeteria systemu
- vzdelavaci aktivity nad ramec potrebny pro vykon prace
- aktivity sportovniho, rekondicniho a rehabilitacniho charakteru
- podpurne zdravotni aktivity
- rekreace
- kulturni akce
- pracovni volno s nahradou mzdy nad ramec zakoniku prace (3 dny â��Sick daysâ��)
- socialni vypomoci
- prispevek pri dlouhodobe nemoci

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-11-111236/TL in subject of your application.

Localisation Engineer with any Language

Title: Localisation Engineer with any Language
Salary: Excellent
Location: United Kingdom, London, London
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish, Icelandic, Flemish, Polish
Posted: 18th May 2012

Job Title: Localisation Engineer with any Language
Ref: NH011056
Location: London
(LRS) Language Recruitment Services is currently recruiting for a talented Localization Engineer with fluency in any European language to join their client at their officers on a permanent basis. You will need to have a very technical focus and be the type of person who enjoys troubleshooting and creating solutions in a multi lingual, diverse and faced paced environment.
Responsibilities:
 Provide technical support, guidance and training for team and third party vendors as well as drawing up supportive documentation
 Create, manage and update translation memories, glossaries and QA documents
 Responsibility for localization and translation project workflow Prepare and process various file formats for multiple accounts at once
 Estimating budget, costs and timelines in accordance with the scope of work and assets provided
 Support the operations team with the implementation of processes
 Research and test new and existing localization tools
Requirements:
 Extensive experience of using SDL Trados and other CAT tools as well as handling file formats such as HTML, XML, INDD, FLA, PSD, PPT, XLS, DOC
 At least three years experience in the localization / translation industry
 Expertise of DTP tools (InDesign, QuarkXpress, Photoshop, Illustrator etc.)
 Fluency in English and one or more other languages a definite advantage
Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Apply today - Fluent French Technical Support - Athens, Greece (Full relocation)

Title: Apply today - Fluent French Technical Support - Athens, Greece (Full relocation)
Salary: Competitive + Relocation
Location: Greece, Athens
Languages: English, French
Posted: 21st May 2012

The company provides:

� Competitive salary (14 salaries in a year, 1 extra salary in Summer and 1 for Christmas)
� Performance bonus
� Shift allowance
� Full, paid training
� Flight ticket to Greece, taxi from the airport to the hotel, two weeks accommodation, help to have tax number and account number, Greek courses
� Company and team events

Join our team as a Technical Support Representative and you'll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established centre in Athens, you'll manage queries for a variety of international customers. In return, we'll provide great training and development opportunities, as well as an excellent benefits package. It's a unique opportunity to be part of a rapidly growing and multicultural centre.

Requirements:

� Fluent French and English
� Has proven technical skills, has worked in a technical support position before or has functioned as a helpdesk for his family and friends
� Excellent communication skills, strong team spirit, passionate about customer care
� Likes variety in his work and is able to switch easily between projects/products
� IT education is not necessary, but would be an advantage

The role:

� Provide technical support and customer service to customers on technology products, diagnose the issue and provide a path to resolving inquiries
� Complete follow on actions as appropriate and maintain contact with client to update on progress made
� Demonstrate a high level of customer service when helping a customer
� Ability to apply analytical and investigative skills to resolve customer issues
� Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide
� Maintain accurate records in customer database system
� Provides feedback on process and support improvements
� Communicate positively with team members, customers, and other partners in French and English language

Salary: Attractive + Relocation
Job Type: Permanent
Location: Athens, Greece
Start Date: 28/05/2012

Please note that the company is a part of a multinational organization and your job security and salary does not depend on the current situation in Greece.

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Team leader Industrial technology

Title: Team leader Industrial technology
Salary: �40000 - �46000
Location: Ireland, Dublin Region, Dublin, Dublin North
Languages: English, Dutch, French, German, Italian, Norwegian, Spanish, Swiss German
Posted: 21st May 2012

Our client a large multinational based in Dublin is seeking an experienced Team Leader for immediate start.
The role will involve:

- Manage and lead a team of up to 10 direct reports
- Drive customer satisfaction and metrics
- Assist with the implementation and execution of customer experience initiatives
- Identify barriers to success and drive issue resolution and customer satisfaction.
- Drive a culture of performance and process improvement through customer metrics focusing on quality of service
- Understand customers buying patterns and requirements
- Recruit, lead, develop and retain team members.
- Contribute to employee satisfaction and development through coaching, training, recognition and rewards, performance management.
- Manage sales order book, back logs, quotes and PO errors
- Drive supplier performance
- Identify potential improvement and lead the implementation of corrective actions based on Lean Six Sigma methodology, A3 Development and A4 Countermeasures

Requirements

- Hold a Degree in Business, Finance, Marketing or Supply Chain
- 5 years experience in a customer facing role
- 2 years experience in managing a team
- Advanced knowledge of CRM Systems
- Professional certification
- Multiple language skills necessary - German, English, French, Italian or Spanish.

For more information contact Aoife Moloney at Approach People

Brand Manager - Online - Fashion

Title: Brand Manager - Online - Fashion
Salary: As per profile
Location: Germany
Languages: English, French, German
Posted: 18th May 2012

My client is a leading e-commerce company. They are looking for a:

Brand Manager
Lausanne Area, Switzerland

Job Description
To take responsibility for developing plans and executing projects and initiatives that supports the broader short and long-term marketing strategy. The Manager collaborates with the other department to ensure the brand remains relevant to consumers and that all initiatives support the brand promise. Additionally, Brand Managers take a lead in managing vendor partners and communication agencies, and all aspects of their projects.

Responsibilities

� Plan, strategies and execute marketing designs and activities to establish, maintain brand presence in the market and achieves overall business goals for the brand.
� Manage the planning, execution, and coordination of brand development, co-operation with internal and external stakeholders in order to enhance the brand�s business, managing all parameters of the P&L (demand, sales, and ROP).
� Define product strategies and road maps
� Research and determine product weaknesses and areas to be modified
� Develop effective product positioning in the market
� Conduct competitive strategic analysis, consumer segmentation, and consumer insight development, defines ourprime prospects� needs, attitudes and values in order for consumers to have stronger and more impactful brand experiences.
� Analyzes consumer trends and information, and categories to help identify product categories to enter as future sources of growth.
� Analyzes market, consumer, and competitive information to support brand manager in setting new product pricing and managing price on existing items.
� Develops pricing & pack strategies, improved margin mix, trade spending plans and distribution goals in order to develop actionable KPI�s.
� Analyzes consumer, category, competition, and channel/customer as part of a situation assessment.
� Conducts analysis and periodical reviews of the brand, competitive, category, customer and consumer trends to enhance the brand�s equity and market place performance.
� Works collaboratively with operations/sourcing to identify and develop productivity initiatives.
� Develop and provide executive summaries and management presentations (weekly commercial status with the CODIR, monthly business reviews, MTP, Budget)
� Contribute to the formulation and implementation of the annual marketing plan, managing the commercial plan, its media mix, and CI envelope in order to fulfill the brand�s business objectives

Desired Skills & Experience
Key competencies:

� Solid interpersonal and communication skills and the ability to work on cross-functional teams in both leadership and member roles, goal-oriented, possessing a desire to work for a fast-paced, results-based company
� Strong presentation and writing skills.
� Analysis skills to not only present data but also summarize the findings and propose recommendations for future improvement.
� Will be known for their innovation and vision in the area of Brand Development/Brand Management.
� Must possess strong interpersonal skills and is a relationship builder.
� Must have a style that promotes respect, credibility and trust throughout the organization.
� Must be a business leader and a calculated risk taker.
� Strong project management skills.
� Strategic thinker and creative marketer.
� Results oriented and self-motivated.
� Excellent written and verbal communication skills.
� Strong Leadership skills.
� Ability to work independently without significant supervision.
� Ability and comfort to present ideasto a variety of audiences as required.
� Will possess the ability to define problems, collect data, establish fact and draw valid conclusions.

Education Level / Experience:

� University degree
� Minimum five years of experience in marketing management providing a strong understanding of e-commerce
� Strong market knowledge about CH, IT, or DE
� Previous experience working in cross functional and international teams
� Proficiency in MS Office applications
� Fluent in English, French and/or German a plus

Interested? Please send your application (CV in Word) to laurence.penven@approachpeople.com

Brand Manager - Online - Fashion

Title: Brand Manager - Online - Fashion
Salary: As per profile
Location: Switzerland
Languages: English, French, German
Posted: 18th May 2012

My client is a leading e-commerce company. They are looking for a:

Brand Manager
Lausanne Area, Switzerland

Job Description
To take responsibility for developing plans and executing projects and initiatives that supports the broader short and long-term marketing strategy. The Manager collaborates with the other department to ensure the brand remains relevant to consumers and that all initiatives support the brand promise. Additionally, Brand Managers take a lead in managing vendor partners and communication agencies, and all aspects of their projects.

Responsibilities

� Plan, strategies and execute marketing designs and activities to establish, maintain brand presence in the market and achieves overall business goals for the brand.
� Manage the planning, execution, and coordination of brand development, co-operation with internal and external stakeholders in order to enhance the brand�s business, managing all parameters of the P&L (demand, sales, and ROP).
� Define product strategies and road maps
� Research and determine product weaknesses and areas to be modified
� Develop effective product positioning in the market
� Conduct competitive strategic analysis, consumer segmentation, and consumer insight development, defines ourprime prospects� needs, attitudes and values in order for consumers to have stronger and more impactful brand experiences.
� Analyzes consumer trends and information, and categories to help identify product categories to enter as future sources of growth.
� Analyzes market, consumer, and competitive information to support brand manager in setting new product pricing and managing price on existing items.
� Develops pricing & pack strategies, improved margin mix, trade spending plans and distribution goals in order to develop actionable KPI�s.
� Analyzes consumer, category, competition, and channel/customer as part of a situation assessment.
� Conducts analysis and periodical reviews of the brand, competitive, category, customer and consumer trends to enhance the brand�s equity and market place performance.
� Works collaboratively with operations/sourcing to identify and develop productivity initiatives.
� Develop and provide executive summaries and management presentations (weekly commercial status with the CODIR, monthly business reviews, MTP, Budget)
� Contribute to the formulation and implementation of the annual marketing plan, managing the commercial plan, its media mix, and CI envelope in order to fulfill the brand�s business objectives

Desired Skills & Experience
Key competencies:

� Solid interpersonal and communication skills and the ability to work on cross-functional teams in both leadership and member roles, goal-oriented, possessing a desire to work for a fast-paced, results-based company
� Strong presentation and writing skills.
� Analysis skills to not only present data but also summarize the findings and propose recommendations for future improvement.
� Will be known for their innovation and vision in the area of Brand Development/Brand Management.
� Must possess strong interpersonal skills and is a relationship builder.
� Must have a style that promotes respect, credibility and trust throughout the organization.
� Must be a business leader and a calculated risk taker.
� Strong project management skills.
� Strategic thinker and creative marketer.
� Results oriented and self-motivated.
� Excellent written and verbal communication skills.
� Strong Leadership skills.
� Ability to work independently without significant supervision.
� Ability and comfort to present ideasto a variety of audiences as required.
� Will possess the ability to define problems, collect data, establish fact and draw valid conclusions.

Education Level / Experience:

� University degree
� Minimum five years of experience in marketing management providing a strong understanding of e-commerce
� Strong market knowledge about CH, IT, or DE
� Previous experience working in cross functional and international teams
� Proficiency in MS Office applications
� Fluent in English, French and/or German a plus

Interested? Please send your application (CV in Word) to laurence.penven@approachpeople.com

French speakers-Several jobs in Greece

Title: French speakers-Several jobs in Greece
Salary: Competitive + Several benefits
Location: Greece, Athens
Languages: English, French
Posted: 21st May 2012

Our client is a leading contact centre outsourcer for multinational organizations with in 47 countries. It is currently working with a lot of business partner and have been rewarded many recognition awards. As a Technical Support Representative, you will be dealing with the client of a leading computer manufacturer.
If you are keen to be train to the new edge technology, if you are willing to travel and start an international career at the same time, this job offer is for YOU!

Job description:

- Answer customers� enquiries over the phone
- Advise French speaking users of leading technology products over the phone
- Data entry and information collect
- Build and maintain a strong relationship with customer
- Working in a multinational and dynamic team

Your profile:

- Native French, and good English
- Interest in IT and desire to develop in that area
- IT and Technical background highly appreciated
- Keen to be trained in the newest and cutting edge technology

Benefits:

- Competitive salary -�1045 per month(14 salaries in a year- 1 extra salary in summer and 1 in Christmas)

Performance bonus every month
Shift allowance

Full, paid training

- Booked Flight ticket to Greece,
- taxi from the airport to the hotel,
- two weeks accommodation,
- help to have tax number and account number, Greek courses

Attention French speakers. An exciting career in Greece! No experience needed. FREE flight

Title: Attention French speakers. An exciting career in Greece! No experience needed. FREE flight
Salary: attractive+relocation
Location: Greece, Athens
Languages: English, French
Posted: 21st May 2012

Attention French speakers. An exciting career in Greece! No experience needed. FREE flight tickets and 2 weeks accommodation.

The recruitment process over Phone/Skype so you don not need to travel to Greece before you get the job offered.

As no experience is needed you can gain it by answering customers� enquiries over the phone or chat.

Additionally you get free flight tickets and 2 weeks accommodation!!! You will also get a taxi form airport and first day to work and assistance with accommodation.

Attractive salary + bonuses are waiting for the successful candidate.

Athens is a centre for the arts, learning and philosophy, home of Plato's Academy and Aristotle's Lyceum. Athens is waiting to be discovered by you.

Remember the cost of living in Greece is 30% lower compared to other European countries.

We expect:

� Native level of French
� Fluent English
� Excellent customer service skills

APPLY NOW:

Please send your CV now barbarac@mgirecruitment.ie or for more information, please CALL at + 353 1 894 3032.

If you are not interested in this opportunity, but you have friends who would be suitable for this role, please forward this job description to them.

For more Job Opportunities on Global Multilingual vacancies visit our website www.mgirecruitment.com

Who we are: mgi recruitment among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Corporate Receptionist with fluent French

Title: Corporate Receptionist with fluent French
Salary: £18000 - £21500 per annum + excellent benefits
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

Corporate Receptionist with fluent French

Job Location: London

Salary: £18,000 - £21,500 plus excellent benefits

Reference: YM 28/02

Role:
Corporate Receptionist with fluent French

My client is looking for a very special French speaking corporate Receptionist for their offices in Central London. The ideal French speaking Receptionist will perform all daily Reception duties including arranging the sorting and franking of post, meeting room checks, operating the switchboard, booking taxis and couriers and ordering from stationary suppliers. The French speaking Receptionist will also monitor Reception and Facilities check lists, process all departmental invoices and ensure that Reception keeps up-to-date location maps and contact details for all Operating Companies and all departments.

Company:
Our client is a major blue chip international company

Profile:
* Essential bi-lingual English/French
* Customer service orientation with previous Reception experience
* Excellent organisational skills and teamwork abilities
* Excellent communications and interpersonal skills
* Demonstrable ability to prioritise
* Smart appearance and approachable manner
* Excellent problem solving skills and ability to use initiative
* Ability to manage shifting priorities and tight deadlines
* Experience of working in a fast paced environment and the ability to deal with interruptions from calls when working under pressure
* Self motivated and energetic

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Yasmina Mallem
CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

French Speaking Sales Administrator

Title: French Speaking Sales Administrator
Salary: £12 - £13 per hour
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

French Speaking Sales Administrator

Job Location: Greater London / North West London

Salary: £12.00 -13.00 per hour temp to perm

Reference: HE 41.11

Company:
Blue-chip international organisation

My client is a well-known international organisation that supplies a range of high-tech products to clients in the healthcare sector across the globe.

Role:
French Speaking Sales Administrator

My client is urgently seeking a French speaking sales administrator, to join their already established European HQ and become part of their successful customer care division. The client's HQ is located within an easy commute by train from London Marylebone (30mins).

This is a wonderful opportunity for a French speaking sales administrator, offering lots of opportunities to grow within the company and exceptional training. As a French speaking sales administrator you will be taking responsibility for individual clients from order entry to collection to ensure that customer requirements are met. You will perform the actual order processing but at the same be responsible for the quality and integrity of order fulfilment. Suitable candidates must have previous order management experience along with excellent customer service and administration skills. Training will be provided on their in-house system but if you have used SAP, Oracle or JD Edwards this would be desirable. This position requires an immediate start and is a temp to perm position (initially 6 month contract)

Profile:
* Fluent in English and French both written and spoken
* The ability to commute to North West London/Buckinghamshire borders or relocate
* Proven sales administration experience
* Possess a professional, helpful and friendly telephone manner
* Demonstrate initiative and a proactive "can do" attitude
* Excellent organizational and administrative skills, ability to prioritise work
* Flexibility and willingness to work as a team member
* Proficient IT skills are essential and good working knowledge of relevant computer systems, procedures, workflow management and monitoring systems are desirable.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Hannah Edgeley
CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

MS Exchange Administrator with French

Title: MS Exchange Administrator with French
Salary: 1400
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 21st May 2012

CPL Jobs, s.r.o. is HR Consulting Company focused on recruitment, assessment and executive search.

For our important client, an international IT oriented company, we are looking for

Microsoft Exchange 2nd/3rd level Administrator with French and English

KEY RESPONSIBILITIES:
* Dispatching of incoming work
* Troubleshooting
* Email application support
* Cooperation with vendors on problem solving
* Cooperation with other teams

KEY REQUIREMENTS:
* Bachelor´s degree
* Good knowledge of Microsoft Exchange (at least 1 year experience)
* Knowledge of Windows Server 2003/2008
* Knowledge of Active Directory
* Knowledge of network principles
* French and German on communicative level
* Willingness to learn new technologies

WE OFFER:
* Great possibility for professional growth
* International environment
* Competitive salary
* Wide range of company benefits (e.g. 5 weeks of vacation, trainings, health care and services...)

CONTACT
Andrea Hrdová
+420 515 800 803
Andrea.hrdova@cpljobs.cz

Translation Project Manager � Team Leader with any language

Title: Translation Project Manager � Team Leader with any language
Salary: up to 38,000
Location: United Kingdom, London, Central London, London
Languages: French, German, Swedish
Posted: 18th May 2012

Job Title: Translation Project Manager � Team Leader with any language
Contract: Permanent
Location: Central London
Job Ref: NH011554
Salary: Excellent
My client is urgently seeking talented individuals with solid experience in the translation industry and with great enthusiasm to join a large and busy team. You will be working in a driven and multi cultural environment where meeting the client's requirements is your number one priority.
As Team Leader of a number of Translation Project Managers working on different accounts, the primary focus of your work will be ensuring that projects are managed efficiently by the team - acting as the main contact person between internal and external clients and major vendors, you will be responsible for managing complex projects as well as specific production teams of up to ten Translation Project Coordinators as well as freelancers, and communicating detailed specific instructions to vendors and managing various processes. You will also be accountable for the final quality assurance of translations as well as accurate recording of activities.
Responsibilities:
-Manage workload and allocate tasks and instructions evenly to the team
-Supervising Translation Co-ordinators, monitoring and assigning admin tasks to them and ensuring that all Quality Checks have been carried out
-Responsibility for managing several major client accounts and organising production-related meetings
-Create and developing translations tools used for these accounts (Translation memories, glossaries style guides, etc.) and developing efficient workflows
-Supporting other members of the team in translation estimate analysis and preparation.
-Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators and proofreaders
-Manage in-house freelancers efficiently and cost effectively
-Create status reports for customer service teams
-Hands-on production involvement such as checking completeness and accuracy of translation prior to delivery to client
-Check vendors' invoices for accuracy and match to purchase order and maintain accurate records of all costs.
Requirements:
-Degree or equivalent in Translation studies
-At least two yrs experience in project management within the translation industry preferably dealing with finance, medical or Life Sciences related projects
-Experience of leading a team
-Fluency in English plus any other European language, German language skills would be a great advantage
-Superior interpersonal skills, and the ability to gain the respect of a team in a short space of time
-The ability to work well under pressure and to communicate detailed instructions to multilingual vendors accurately
-Flexibility to work overtime required
-Goal orientated, self-motivated and pro-active and with great stamina
-An improviser and innovator with strong attention to detail
-Strong MS office skills and knowledge of desktop publishing software (Framemaker, QuarkXPress) and solid experience in translation memory experience including TRADOS, Multiterm IX, Context, and glossary and file management.
Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Keywords: Translation Project Manager � Team Leader, Translation Project Manager � Team Leader, Translation Project Manager � Team Leader, Translation Project Manager � Team Leader, Translation Project Manager � Team Leader

Field Sales Assistant (Italian + French) Cork

Title: Field Sales Assistant (Italian + French) Cork
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French
Posted: 15th May 2012

Inside Sales Support – English and French Speakers

Working with a startup team, the Inside Sales Representative will be responsible for selling products and services to Small business customers The successful candidates will drive renewals and upsell opportunities with the current customer DataBase. Reps will be responsible for generating prospective customers through outbound calling and working with channel partners. Reps will qualify and follow up with sales leads Assist the ISR & Channel sales team achieve their revenue Supporting achievement of New business target Responsible for the management, promotion and generation of Sales Support Activities Direct contact with resellers, distributors, major account managers, channel managers and end users across the region Provide support in driving the revenue number. Manage nbound query handling service from Sales, distributors, Resellers & End-Users. Provide quotations/deal-codes, updating relevant sales pipeline records Record, Manage & redirect lead opportunities Build strong relationships

Candidate Experience and Requirements: Proven track record to develop sales strategies to increase sales.

Qualification/Requireme Degree qualification 2 years experience with inside sales and channel experience

Salary €28k basic ote €35k

Hours of work 2pm-10pm Monday - Friday

Please email your CV to modriscoll@sigmar.ie or call Marie O'Driscoll on 021-4315770 to discuss the role in further detail

Call Taker with French language

Title: Call Taker with French language
Salary: gross/month
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 18th May 2012

RESPONSIBILITY:
 communication with clients (by phone, email) � especially in their mother tongue (french)
 solving problems of clients (installation, maintenance and technological
support)
 cooperation with IT specialists
 ensuring the smooth process and quality of client services
 relevant administration
Other benefits

� Motivating salary
� Stable job in strong and creditable company
� Shift work evaluated high above legal standard
� 4 weeks paid holiday plus 1 week paid time off
� High standard educational program with worldwide recognized certification system
� Temporary accommodation
� Relocation package up to 15 000 CZK
� Friendly, professional and modern working environment
� Young and international team

French speaking Accounts Payable Assistant

Title: French speaking Accounts Payable Assistant
Salary: £14 per hour + Temp - Perm
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

French speaking Accounts Payable Assistant

Job Location: North West London

Salary: £14.00 per hour, (temp - perm)

Reference: HE 03.32

Company: Blue-chip international organisation

My client is a well-known international organisation that supplies a range of high-tech products to clients in the healthcare sector across the globe.

The client is urgently seeking a French speaking accounts payable assistant to join their already established European HQ which is located within an easy commute by train from London Marylebone (30mins).

This is a wonderful opportunity for a French speaking accounts payable assistant to join a brand new accounting operations team which will focus on offering a centralised service across Europe. As a French speaking accounts payable assistant, you will be taking responsibility for the daily oversight of the invoice processing system, reconciliation of supplier's accounts, scanning of invoices and related documents to create permanent accessible records, liaising with external suppliers and other business users to resolve any issues in English and French.

Suitable candidates must have previous accounts payable experience, excellent communication and administration skills and be IT literate. Training will be provided on their in-house system but if you have used SAP, Oracle or JD Edwards this would be helpful. This position requires an immediate start and is available on a temp to perm basis (initially a 6 month contract).

Profile

*Fluent in English and French both written and spoken
*The ability to commute to North West London/Buckinghamshire borders or relocate
*Previous Accounts Payable experience (invoice processing and payments)
*Experience of working within an administrative financial function role
*Strong communication and numerical skills with a keen eye for detail
*Good knowledge of JDE, Oracle or similar ERP system
*Good knowledge of Microsoft Office, with solid Excel skills.
*Self-motivated and ambitious
*Flexible and reliable.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Hannah, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Export Sales Manager with French and/or Spanish

Title: Export Sales Manager with French and/or Spanish
Salary: £28000 - £33000 per annum + Excellent Benefits
Location: United Kingdom, South East, Hertfordshire
Languages: English, French, Spanish
Posted: 21st May 2012

Export Sales Manager with French and/or Spanish

Job Location: Near Barnet and the M25

Salary/Additional Information: £28,000 - £33,000 + excellent benefits

Reference: KH/ RA 02/04a

Role:
Export Sales Manager with French and/or Spanish

We are looking for an International export sales professional with fluent French and/or Spanish and five years'+ experience selling consumer brands/ products in the international markets through distributors / agents / own offices, etc.

The focus areas will be:
New Business Development - setting new distributors and changing some of the under-performing distributors in key markets

Current Distributors - handling current distributors. Sales / Distribution / Marketing Support / Sales and Stock Forecasting / Competition analysis /

The Job involves handling various European markets; extensive travelling; independently handling these markets - involved in sales, market development, new business development etc.
The ideal candidate will have solid relevant management experience, the ability to speak languages (French / Spanish) and they will be reporting to Senior Export Manager.

Company - Our client is the world's leading manufacturer in their field.

Profile
*Must have fluent French and/or Spanish and the ability to commute or move to the North London/ Barnet area
*Solid International Business Experience handling distributors
*Setting up new distributors in Europe
*Export sales management experience
*Thorough knowledge of export documentation and procedures
*The ability and willingness to travel extensively throughout Europe
*Computer literate - knowledge of Word / Excel / Power point

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Ricardo, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

French Technical Pre-sales needed - newly created vacancy

Title: French Technical Pre-sales needed - newly created vacancy
Salary: £40000 - £60000 per annum + commission
Location: United Kingdom, London, Central London
Languages: French
Posted: 21st May 2012

What is the job?
As a French Pre-sales consultant you will be responsible for technical sales to French clients. The French Pre-sales consultant will provide advise to clients on technical implementations both pre-sales and post-sales. Furthermore, you will demonstrate the products and its integration through webinars as well on-site. You will create technical proposals based on the clients needs and will liaise with sales and technical support on a regular basis.

Who is our client?
Our client is an international software company with its European sales office based in London. They are selling enterprise solutions to all mayor industries, including: Banking, pharmaceuticals, FMCG etc. They have the majority of market leaders in their client portfolio. The company promotes managers internally and current multilingual vacancies are newly created in order to help the company achieving its ambitious growth plan.

Who are we looking for?
To be considered for the French pre-sales role you first of all have to be near-native French and have a degree in IT. You are able to maintain, configure and install SQL/Windows Servers and IIS. You have excellent working knowledge of DNS, Active Directory, SMTP, TCP/IP, DHCP and DHCP technologies and Relational SQL Servers. Furthermore, you have excellent knowledge of Microsoft products in the business solutions range. The ideal candidate has worked their way up from a French technical support role and has an aptitude for sales.

Where is this international vacancy based?
This language vacancy is based in London City and accessible by the Central Line. It is an ideal role for people who want to experience true London city centre life!

Interview process and salary
To be considered for the French pre-sales role you will have to go through 3 rounds of interviews. The first interview will be a HR screening followed by an on-site interview and technical assessment by the line manager. If successful at this stage you will have your final interview with the VP. Salary is depending on experience. The basic salary will range from £40,000 to £60,000. OTE ranges from £50,000 to £80,000.

Sales Account Manager French and Spanish TG

Title: Sales Account Manager French and Spanish TG
Salary: Competitive
Location: The Netherlands
Languages: English, French, Spanish
Posted: 3rd May 2012

Company description
An international company

Job description
- little travel to meet new prospects and existing customers

- attending scientific conferences.

- generating new business

- Increasing current order volume from existing customers and constant communication with our USA office.

- The industry we are working in is not a so-called "hard sell"
environment, but generally focused on establishing needs and
supplying information to the Laboratory manager and following up on
any interest.

Requirements
- 2 years sales experience

- Outstanding English Speaker (English is the company language )

- Computer experience with Excel and Word

- Bachelor Degree

- Good communication skills

- Self Motivated

- Able to work under pressure

Salary indication
2200-2500 gross a month is + bonus

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek www.undutchables.nl voor meer informatie over de vacature Sales Account Manager French and Spanish TG (https://beheer.ingoedebanen.nl/redirect/url/4f7b030e42251/toplanguagejobs) of solliciteer online op de vacature Sales Account Manager French and Spanish TG (https://beheer.ingoedebanen.nl/redirect/url/4f7b030e42251/toplanguagejobs).

IT SPECIALISTS WITH FRENCH NEEDED!

Title: IT SPECIALISTS WITH FRENCH NEEDED!
Salary: 25 - 45 000,- CZK/m
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 27th Apr 2012

DESCRIPTION

A flourishing multinational IT company with an office in Brno, Czech Republic, is looking for suitable candidates for French speaking IT positions focusing on these technologies:

Windows
Unix
Linux
Server management
Storage management
Databases
SAP

You do not need to be expert in any of the mentioned technology, the company will provide trainings in any of the area of your interest

REQUIREMENTS

Secondary school or University degree
Fresh graduates welcome!
Background in IT field
English: Advanced
French: fluent
Willingness to relocate to Brno, Czech Republic
Team player
Good communication skills

BENEFITS

We offer:
- relocation package
- work in multicultural environment
- possibility of professional and personal growth
- professional trainings
- wide range of company benefits
- help with relocation

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 16-10-98103/TL in subject of your application.

Tank Container Operator

Title: Tank Container Operator
Salary: depending on experience
Location: United Kingdom, South East, Essex
Languages: English, French
Posted: 18th May 2012

Job Title : Tank Container Operator
Skills: Transport, invoices, Longistics
Salary: Depending on experience
Location: Essex

The Company

A market leader in the European intermodal transport is seeking for a person with previous experience in intermodal transport, preferably with tank containers to join the operation team.

The Role

- Responsible for creating and keeping up to date quotes in the company�s operation system
- Receiving and accepting new client orders after having checked that orders :
- Allocating equipment to his/hers orders
- Keeping the delivery book and wall planning boards up to date
- Using approved subcontractors and suppliers
- Reporting to the management any near misses, incidents, accidents and customer complaints (written or oral).
- Responsible for correctly costing and invoicing out his/her orders
- Checking and querying supplier invoices which do not agree with his/her cost provisioned on the orders.
- Assist the operation manager and other managers with Ad hoc tasks as required.
- May be required to be on call outside of office hours

The Person

- Experience in transport, preferably intermodal and especially tank containers
- Strong planning, organisational and prioritisation skills
- Able to work within a team, work under pressure and meet deadlines
- Good communication skills both verbal and written.
- Good IT skills
- Flexible and with very good attendance record
- French at professional level a big plus
- Previous experience of transportation of hazardous and/or food products also a plus
- Knowledge of transport regulations

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is a leading multilingual employment agency.

French Customer Service Advisor

Title: French Customer Service Advisor
Salary: £18000 + benefits
Location: United Kingdom, London, West London, West of London
Languages: English, French
Posted: 18th May 2012

French speaking Customer Services Advisor

South West of London

£18K per annum + benefits

What you need:

Fluent in French AND English is a MUST
Ideally educated to �A� level or degree level
Customer Service or telemarketing experience over the phone
Hard worker with a sharp eye for details
Excellent team player
Outstanding telephone manners and writing skills
Computer literate
What you�ll do:

Provide a premium experience to consumers by delivering an outstanding Customer Service.
Be the first point of contact for consumers right the way across Europe in an inbound call centre.
Answering to the consumers by phone (50%) or by email/letter (50%).
Proactively seek to build lasting consumer relations in order to promote the Brand and values.
Be a member of the enthusiastic, friendly and natural teams.
The company:

Our client is a large international company within the IT Industry. They offer a great and fun working environment, and an excellent opportunity to gain experience within Customer Service.

Please note:

If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
We accept spontaneous applications via email � do not hesitate to send us your CV stating what kind of role you would be looking for.
Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website for an overview of all our vacancies.
Are you...

Are you fully fluent in French?
Are you able to commute or relocate to the West of London?

Translation Project Coordinator

Title: Translation Project Coordinator
Salary: Competitive
Location: United Kingdom, London
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Flemish, Greek, Czech, Estonian, Hungarian, Latvian, Lithuanian, Swiss German
Posted: 18th May 2012

Translation Project Coordinator
Fixed Term Contract

Language Recruitment Services (LRS) is urgently searching for a talented individual with a passion for languages and translation to work in their office headquarters based in London. Working as a Translation Project Coordinator you will be the main contact person between internal and external clients and major vendors, as well as being responsible for managing complex projects and freelancers.

Main responsibilities:

*Ensuring that all Quality Checks have been carried out satisfactorily
*Responsible for managing major client accounts and organising production related meetings
*Creating and developing translations tools used for these accounts (Translation memories, glossaries style guides, etc.) and developing efficient workflows
*Managing translators and proofreaders, negotiating rates and deadlines
*Ensuring in-house freelancers are managed efficiently and cost effectively
*Creating status reports for customer service teams
*Involvement in production: checking completeness and accuracy of translation prior to delivery to client
*Check vendors' invoices for accuracy and matching them to POs and maintain accurate records of all costs

Requirements:
*Degree or equivalent in Translation studies
*At least 2 yrs experience in Translation Project Management, Transcreation or Project Coordination ideally dealing with financial, medical or pharmaceutical related projects
*Fluency in any other language ideally German or Swedish
*Superior Interpersonal skills can mix and relate well at all levels
*Ability to work well under pressure and communicate detailed instructions to multilingual vendors accurately
*Flexibility to work overtime required.
*Professional demeanour, goal oriented and self motivated
*Strong MS office skills and knowledge of TRADOS, Multiterm IX, Context, glossary and file management.

Salary Excellent and dependant upon prior experience
Contract - 6 - 12 months fixed term contract with the possibility of becoming permanent

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Translation Project Coordinator, Translation Project Manager, Translation Project Manager,
Translation Project Coordinator, Translation Project Manager, Transation Project Manager,
Translation Project Coordinator, Translation Project Manager, Transcreation Manager,
Translation Project Coordinator, Transcreation Manager, Transcreation Manager, Transcreation Manager, Translation Project Coordinator, Transcreation Manager, Translation Project Coordinator, Translation Project Coordinator

Software Sales Â� Channel Account Management

Title: Software Sales Â� Channel Account Management
Salary: £40000 - 76000
Location: Ireland, Dublin Region, Dublin
Languages: English, Dutch, French, German
Posted: 18th May 2012

Software Sales – Channel Account Management

A world leader in Software Solutions is seeking a high achiever to join their Channel team. This is an excellent opportunity to join one of the world’s fastest growing companies in an exciting new area.

The Channel Manager will:

Working with provided leads, generate a portfolio of resellers to develop this new channel

Integrate closely with potential partners to identify opportunities for profitable relationships

Serve as product expert on the suite of online and software products

Work side by side with partners to achieve goals and promote ease of business with our company

Compile Sales forecasts and reports regularly and in a timely fashion

The Channel Manager must have:

5 years Software Sales experience ideally at an enterprise or partner level

3^rd level qualification is a must

Proven experience of hitting target and managing high value accounts

The Channel Manager can expect a basic salary of €50k with up to €45k on top (€95k OTE)

Please forward your cv in confidence to Alan Murphy at Sigmar Recruitment or call on 014744624

Customer Relationship Managers - Finnish/French/German

Title: Customer Relationship Managers - Finnish/French/German
Salary: basic �17k, OTE �35k
Location: Ireland, Border, Louth, Dundalk
Languages: Finnish, French, German
Posted: 18th May 2012

Customer Relationship Managers (Existing Customers) � Basic Salary 17k, OTE 35k+ Relocation Assistance

You will be required to sell a range of Office products to existing customers through outbound telephone calling.

Functions:
- Phoning customers from existing customer database and generating increased sales
- Managing the relationship with existing customers by providing excellent customer service and increasing the relationship with the company.
- Entering orders on-line
- Ensuring samples/brochures, etc are forwarded on timely basis if required by customers
- Participation in product projects when required
- Responsible for ensuring the satisfaction of their assigned customers
- Primary contact for their assigned customers
- Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products
- Any other duties/projects as directed by Senior Management

Skills/Attributes/Requirements:
- Minimum of 1-3 years experience in sales, building relationships with key decision makers
- Skilled negotiator
- Have the ability to maintain professionalism under pressure
- An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
- Self-motivated and goal oriented
- Strong customer service and the desire to be successful exceed targets and integrate into a team-based organisation
- Be a good team player
- Fluent in Finnish or French or German
- Good English
- Ability to speak European language(s) a bonus
- Normal Hours of Work: 39.5 hrs per work : Day Shift is from 7.30 am to 4.30 pm (depending on language) Mon to Fri.

French Speaking Administrative Agent

Title: French Speaking Administrative Agent
Salary: � 25 000
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

Experienced administrator wanted for prestigious insurance company in Dublin South. Full training provided.

The role:

- To efficiently administer the validation of subscription
- Handle and resolve complaints,
- Investigate and process claims through streamlined processes.
- Provide business support on all operational aspects.

Skills:

1.Education: Preferably third level Education, in administration or business school
2.Experience: 2 to 3 years experience in claims administration, preferably in Payment Protection Insurance is a bonus
3.Skills & Competencies: Claims handling and complaints resolution competencies
4.English and French
5.Travelling to France and Italy

French Client Support - not call centre

Title: French Client Support - not call centre
Salary: £6.67 per hour + holiday pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 9th May 2012

We are currently seeking to recruit a French speaker to assume the position of French Client Support on an ongoing temporary contract with a leading employer at their Belfast facility (not a call centre).

Working as part of a busy team you will be responsible for providing business support to colleagues and suppliers at their French based facilities. This will include problem solving, inter-department liaison and administrative activies. Communication in this role will be in both French and English and fluency in both is required.

Applicants will also be able to demosntrate strong customer / client support experience, a high level of IT literacy as well as excellent communication skills.

This role operates on an 8am - 4pm or 9am - 5pm Monday to Friday shift and will pay £6.67/HR.

If interested please submit a CV or call Paul on 028 9032 3333.

German/French Trilingual Customer Support Assistant

Title: German/French Trilingual Customer Support Assistant
Salary: £23-24,000
Location: United Kingdom, South East, Surrey
Languages: French, German
Posted: 18th May 2012

German/French TrilingualCustomer Support Assistant

South London
Job Reference HD011855
Basic Salary up to £24,000
Permanent

LRS (Language Recruitment Services) is currently seeking a Trilingual German/French Customer Support Assistant to work for a leading consultancy which provides strategic solution to their high profile clients. Working with a major player in its field of expertise, you will be trained to provide the highest level of Customer Service in a very consultative and technical fashion, only candidates with excellent communication and fluent German, French and English will be considered for this role.

Duties

� Communicating with clients using German, French and English and providing support often of a slightly technical nature across the full range of the company suite of products and services
� Manage the resolution of all customer problems using technical resources available
� Provide training, guidance and advice where appropriate

Requirements:

� Strong team player with customer service experience of a multilingual environment would be ideal, however, strong candidates fluent in the three languages mentioned above will also be considered (this includes recent graduates) and full training given.

� Excellent communication and problem solving skills

This is a great opportunity to join a leading company with excellent career prospects and employee benefits
Keywords: Trilingual German/French Customer Service Coordinator; Trilingual German/French Customer Service Coordinator; Trilingual German/French Customer Service Coordinator;

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Multilingual Travel Agent - Limerick

Title: Multilingual Travel Agent - Limerick
Salary: Negotiable
Location: Ireland, Mid-West, Limerick
Languages: English, French, German, Italian
Posted: 18th May 2012

Our client is looking for an experienced travel agent with fluency in Italian and/or French and/or German with English. This is an excellent opportunity to progress within a multinational environment.

Responsibilities:

Complete travel arrangements for clients and professionals at the lowest possible fares

Follow company procedures and standards in the areas of customer service, ticketing and SABRE

Complete all responsibilities related to servicing the clients from start to finish of visit

Provide solutions to problems being experience through existing travel arrangements

Remain updated on all transportation changes inc. Regulations, tariffs and industry requirements

Administration and financial reporting carried out when required

Maintain a high level of competency in operation of CRS

Requirements:

Previous Travel Agency experience in a corporate travel environment essential

Industry and Geographical knowledge essential

Fluency in French/Italian/German with English essential

CRS experience highly desirable

Excellent communication, interpersonal and organizational skills

Excellent IT knowledge

For further information please contact Catherine at 021-4315770 or send an updated CV to ccooke@sigmar.ie

Inventory Planner

Title: Inventory Planner
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: French
Posted: 9th May 2012

My client a leading online retailer is currently recruiting for an Inventory Planner, this position will form part of the Supply Chain / Stocks & Manufacturing Department. This is a full time permanent position and an excellent opportunity within an exciting international company.

Responsibilities of the Inventory Planner:

Stocks & Logistics Management

Logistic Project Management.

Responsible for defining and controlling action plans.

Plan Pilot Stocks and Plan Analysis Stocks follow up.

Operations Management: Returns, stock counts, order preparation, shipping, transport etc

Ensure that all procedures and processes are adhered to and respected throughout the organisation.

Financial stock count to follow-up.

ERP Management

EDI files to manage: STM/SHO/ROR/SHC/INS

Management of ERP tests for new procedures.

ERP data stock control.

Ensure process and ERP stock routines are in order.

Quotas management.

General Duties

Projects as required.

Invoice control and validation.

Reporting.

Follow up of budget, quality, planning and projects.

KPI’s follow up and proposal.

Process and procedures update.

Requirements of an Inventory Planner:

A minimum of 4-5 years experience within a similar role.

Retail/ consumer electronics experience preferred.

Degree qualified in Supply Chain/Business or related discipline.

Experience dealing with International Stakeholders an advantage.

Excellent organisational and analytical skills required.

It literate: Advanced excel, Knowledge of ERP systems.

Second European language desirable but not essential.

For a confidential discussion on this Inventory Planner position please contact Aoife Kearns (Supply Chain Specialist) on 01-4744689 or email akearns at sigmar.ie

French Accounts Receivable Specialist

Title: French Accounts Receivable Specialist
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French
Posted: 18th May 2012

This position is responsible for the collection of receivables from customers in the EMEA region, ensuring the accounts are up to date, cash flow is increased and reduced days sales outstanding (DSO).

Responsibilities:

Following up on overdue invoices

Dealing with Customer queries

Establish and Build good relationships with Customers, Order Management and Sales Managers in the area of credit and collections

Advise Accounts Receivable Manager of any potential accounts.

Liaise with the Order Management Team

Allocation of cash receipts from clients

Support Accounts Receivable Manager when required.

Perform Month End and Quarter End Reporting Tasks

Requirements:

Fluent French and English

Commercial education/background

Similar experience in a multinational organisation

Ability to work in a team and individually

Excellent Salary on offer

For further information, pelase contact Catherine Cooke at 021-4315770 or send an updated CV to the link provided.

French Telemarketer

Title: French Telemarketer
Salary: £7 per hour
Location: United Kingdom, West Midlands, Birmingham
Languages: French
Posted: 18th May 2012

My client based in Birmingham are seeking French speaking Telemarketers to work on a temporary to permanent basis.

They are specifically looking for native speakers of French.

You must be available for an immediate start.

Successful candidates will be energetic and tenacious, with a professional edge as their focus will be engaging with business clients to book appointments for the Sales team.

All Telemarketers will need to be able to speak on a business to business level (B2B) fully fluently in French and will ideally but not essential have a background in telesales or appointment setting.

Full training will be provided as experience within this field is not essential. Native language is essential along with business communication ability in English.

UNIX administrator with French language

Title: UNIX administrator with French language
Salary: 30 - 40 000,- CZK/m
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 27th Apr 2012

DESCRIPTION

Our client, a flourishing multinational IT company, is looking for suitable candidates for the role of

UNIX ADMINISTRATOR

Job description

Server management unit provides support for the base operating system on servers by implementing standard OS parameter configuration and version levels. These services include providing support of the Operating System configuration and associated file systems, log files, processes, problem determination, problem resolution, software, administration tools, utilities, security, and hardware. Administrative tools are installed to allow support to be provided locally or from a remote location. Standard problem & change control processes are followed.

Typical activities
? Install the server operating system, system management software and operating system utilities
? Support the server operating system, system management software and operating system utilities, including upgrades
? Manage the operating system configuration
? Manage file systems and print queues
? Monitor and maintain operating system log files
? Recommend operating system updates and configuration modification
? Apply operating system patches as required
? Maintain tools for remote management and alert monitoring
? Maintain the hardware and software configuration server information
? Manage System ID's and domain structure
? Evaluate planned changes to the server environment and advise of any requirements to support such changes
? Provide system health check and trending reports (e.g. CPU, RAM, HDD)

REQUIREMENTS

University degree in IT
At least 1,5 years experience in UNIX administration

English: advanced
French: fluent

BENEFITS

We offer:
- work in multicultural environment
- possibility of professional and personal growth
- professional trainings
- wide range of company benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 16-10-97280/TL in subject of your application.

E-marketing Fashion Brand Manager

Title: E-marketing Fashion Brand Manager
Salary: attractive package
Location: Switzerland, Switzerland
Languages: English, French
Posted: 18th May 2012

Responsible for developing plans and executing projects and initiatives that supports the broader short and long-term marketing strategy. Collaborates with the other department to ensure the brand remains relevant to consumers and that all initiatives support the brand promise. Take a lead in managing vendor partners and communication agencies, and all aspects of their projects.

Responsibilities

· Plan, strategies and execute marketing designs and activities to establish, maintain brand presence in the market and achieves overall business goals for the brand.

· Manage the planning, execution, and coordination of brand development, co-operation with internal and external stakeholders in order to enhance the brand�s business, managing all parameters of the P&L

· Define product strategies and road maps

· Research and determine product weaknesses and areas to be modified

· Develop effective product positioning in the market

· Conduct competitive strategic analysis, consumer segmentation, and consumer insight development, defines our prime prospects� needs, attitudes and values in order for consumers to have stronger and more impactful brand experiences.

· Analyzes consumer trends and information, and categories to help identify product categories to enter as future sources of growth.

· Analyzes market, consumer, and competitive information to support brand manager in setting new product pricing and managing price on existing items.

· Develops pricing & pack strategies, improved margin mix, trade spending plans and distribution goals in order to develop actionable KPI�s.

· Analyzes consumer, category, competition, and channel/customer as part of a situation assessment.

· Conducts analysis and periodical reviews of the brand, competitive, category, customer and consumer trends to enhance the brand�s equity and market place performance.

· Works collaboratively with operations/sourcing to identify and develop productivity initiatives.

· Develop and provide executive summaries and management presentations (weekly commercial status with the CODIR, monthly business reviews, MTP, Budget)

· Contribute to the formulation and implementation of the annual marketing plan, managing the commercial plan, its media mix, and CI envelope in order to fulfil the brand�s business objectives

Desired Skills & Experience

Key competencies:

· Solid interpersonal and communication skills and the ability to work on cross-functional teams in both leadership and member roles, goal-oriented, possessing a desire to work for a fast-paced, results-based company

· Strong presentation and writing skills.

· Analysis skills to not only present data but also summarize the findings and propose recommendations for future improvement.

· Will be known for their innovation and vision in the area of Brand Development/Brand Management.

· Must possess strong interpersonal skills and is a relationship builder.

· Must have a style that promotes respect, credibility and trust throughout the organization.

· Must be a business leader and a calculated risk taker.

· Strong project management skills.

· Strategic thinker and creative marketer.

· Results oriented and self-motivated.

· Excellent written and verbal communication skills.

· Strong Leadership skills.

· Ability to work independently without significant supervision.

· Ability and comfort to present ideas to a variety of audiences as required.

· Will possess the ability to define problems, collect data, establish fact and draw valid conclusions.

Education Level / Experience:

· University degree

· Minimum five years of experience in marketing management providing a strong understanding of e-commerce

· Strong market knowledge about CH, IT, or DE

· Previous experience working in cross functional and international teams

· Proficiency in MS Office applications

· Fluent in English, French and/or German a plus

Please send your updated CV in English to Jean de La Fournère at jean@approachpeople.com

E-marketing Fashion Brand Manager

Title: E-marketing Fashion Brand Manager
Salary: attractive package
Location: France, Switzerland
Languages: English, French
Posted: 18th May 2012

Responsible for developing plans and executing projects and initiatives that supports the broader short and long-term marketing strategy. Collaborates with the other department to ensure the brand remains relevant to consumers and that all initiatives support the brand promise. Take a lead in managing vendor partners and communication agencies, and all aspects of their projects.

Responsibilities

· Plan, strategies and execute marketing designs and activities to establish, maintain brand presence in the market and achieves overall business goals for the brand.

· Manage the planning, execution, and coordination of brand development, co-operation with internal and external stakeholders in order to enhance the brand�s business, managing all parameters of the P&L

· Define product strategies and road maps

· Research and determine product weaknesses and areas to be modified

· Develop effective product positioning in the market

· Conduct competitive strategic analysis, consumer segmentation, and consumer insight development, defines our prime prospects� needs, attitudes and values in order for consumers to have stronger and more impactful brand experiences.

· Analyzes consumer trends and information, and categories to help identify product categories to enter as future sources of growth.

· Analyzes market, consumer, and competitive information to support brand manager in setting new product pricing and managing price on existing items.

· Develops pricing & pack strategies, improved margin mix, trade spending plans and distribution goals in order to develop actionable KPI�s.

· Analyzes consumer, category, competition, and channel/customer as part of a situation assessment.

· Conducts analysis and periodical reviews of the brand, competitive, category, customer and consumer trends to enhance the brand�s equity and market place performance.

· Works collaboratively with operations/sourcing to identify and develop productivity initiatives.

· Develop and provide executive summaries and management presentations (weekly commercial status with the CODIR, monthly business reviews, MTP, Budget)

· Contribute to the formulation and implementation of the annual marketing plan, managing the commercial plan, its media mix, and CI envelope in order to fulfil the brand�s business objectives

Desired Skills & Experience

Key competencies:

· Solid interpersonal and communication skills and the ability to work on cross-functional teams in both leadership and member roles, goal-oriented, possessing a desire to work for a fast-paced, results-based company

· Strong presentation and writing skills.

· Analysis skills to not only present data but also summarize the findings and propose recommendations for future improvement.

· Will be known for their innovation and vision in the area of Brand Development/Brand Management.

· Must possess strong interpersonal skills and is a relationship builder.

· Must have a style that promotes respect, credibility and trust throughout the organization.

· Must be a business leader and a calculated risk taker.

· Strong project management skills.

· Strategic thinker and creative marketer.

· Results oriented and self-motivated.

· Excellent written and verbal communication skills.

· Strong Leadership skills.

· Ability to work independently without significant supervision.

· Ability and comfort to present ideas to a variety of audiences as required.

· Will possess the ability to define problems, collect data, establish fact and draw valid conclusions.

Education Level / Experience:

· University degree

· Minimum five years of experience in marketing management providing a strong understanding of e-commerce

· Strong market knowledge about CH, IT, or DE

· Previous experience working in cross functional and international teams

· Proficiency in MS Office applications

· Fluent in English, French and/or German a plus

Please send your updated CV in English to Jean de La Fournère at jean@approachpeople.com

E-marketing Fashion Brand Manager

Title: E-marketing Fashion Brand Manager
Salary: attractive package
Location: Germany, Switzerland
Languages: English, French
Posted: 18th May 2012

Responsible for developing plans and executing projects and initiatives that supports the broader short and long-term marketing strategy. Collaborates with the other department to ensure the brand remains relevant to consumers and that all initiatives support the brand promise. Take a lead in managing vendor partners and communication agencies, and all aspects of their projects.

Responsibilities

· Plan, strategies and execute marketing designs and activities to establish, maintain brand presence in the market and achieves overall business goals for the brand.

· Manage the planning, execution, and coordination of brand development, co-operation with internal and external stakeholders in order to enhance the brand�s business, managing all parameters of the P&L

· Define product strategies and road maps

· Research and determine product weaknesses and areas to be modified

· Develop effective product positioning in the market

· Conduct competitive strategic analysis, consumer segmentation, and consumer insight development, defines our prime prospects� needs, attitudes and values in order for consumers to have stronger and more impactful brand experiences.

· Analyzes consumer trends and information, and categories to help identify product categories to enter as future sources of growth.

· Analyzes market, consumer, and competitive information to support brand manager in setting new product pricing and managing price on existing items.

· Develops pricing & pack strategies, improved margin mix, trade spending plans and distribution goals in order to develop actionable KPI�s.

· Analyzes consumer, category, competition, and channel/customer as part of a situation assessment.

· Conducts analysis and periodical reviews of the brand, competitive, category, customer and consumer trends to enhance the brand�s equity and market place performance.

· Works collaboratively with operations/sourcing to identify and develop productivity initiatives.

· Develop and provide executive summaries and management presentations (weekly commercial status with the CODIR, monthly business reviews, MTP, Budget)

· Contribute to the formulation and implementation of the annual marketing plan, managing the commercial plan, its media mix, and CI envelope in order to fulfil the brand�s business objectives

Desired Skills & Experience

Key competencies:

· Solid interpersonal and communication skills and the ability to work on cross-functional teams in both leadership and member roles, goal-oriented, possessing a desire to work for a fast-paced, results-based company

· Strong presentation and writing skills.

· Analysis skills to not only present data but also summarize the findings and propose recommendations for future improvement.

· Will be known for their innovation and vision in the area of Brand Development/Brand Management.

· Must possess strong interpersonal skills and is a relationship builder.

· Must have a style that promotes respect, credibility and trust throughout the organization.

· Must be a business leader and a calculated risk taker.

· Strong project management skills.

· Strategic thinker and creative marketer.

· Results oriented and self-motivated.

· Excellent written and verbal communication skills.

· Strong Leadership skills.

· Ability to work independently without significant supervision.

· Ability and comfort to present ideas to a variety of audiences as required.

· Will possess the ability to define problems, collect data, establish fact and draw valid conclusions.

Education Level / Experience:

· University degree

· Minimum five years of experience in marketing management providing a strong understanding of e-commerce

· Strong market knowledge about CH, IT, or DE

· Previous experience working in cross functional and international teams

· Proficiency in MS Office applications

· Fluent in English, French and/or German a plus

Please send your updated CV in English to Jean de La Fournère at jean@approachpeople.com

Part time French Customer Service Advisor

Title: Part time French Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French
Posted: 18th May 2012

Part time French Customer Advisor

£14,500 - Pro rata - Working part time evenings Monday - Friday.

I am delighted to offer this fantastic opportunity for a French Customer Advisor to handle calls from French speaking customers of a telecommunications client. Successful candidate will have customer service experience and be fluent in both French and English.

Offering a competitive base salary of £14,500 pro rata, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for German, Dutch, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

French Contracts & Royalties Analyst

Title: French Contracts & Royalties Analyst
Salary: up to £30,000 + benefits
Location: United Kingdom, London, West London
Languages: English, French
Posted: 27th Apr 2012

French speaking Contracts & Royalties Analyst
Up to £30k + Benefits
12 months Contract
West London

What you need:
� Business fluent in English AND French
� Other Foreign Languages advantageous
� Licensing Contract/ Document drafting experience
� Royalties-in Royalty processing experience
� Strong academics (degree preferred)
� Strong Excel, Word and MS Office system skills
� Ability to communicate well with customers and sales people
� Accurate and attentive to detail
� Ability to plan and prioritise workload
� Strong interpersonal skills aligned with a positive attitude
� SAP: AR Module � Account Reconciliations and Invoicing

What you�ll do:
� Perform all contract administration activities in accordance with Service Level Agreement
� Process advances and royalties in accurate and timely manner
� Draft contracts, renewals, and amendments
� Provide ad-hoc contractual and financial support as necessary
� Invoice & Help ensure timely payment of invoices
� Maintain accurate reports/prepare regular updates
� Identify contracts due for renewal and follow up appropriately
� Complete ILS and Audit responsibilities as specified in SLA
� Ad-hoc administration including general correspondence, organization and preparation of files, etc.
� Ensure Licensees comply with the company reporting requirements
� Timely communicate potential/actual issues that may affect achievement of specific objectives
� Use oral and written communication skills effectively to alert management and clients
� Build and maintain effective working relationships with Category, Finance, Licensees, Audit, Legal, ILS and Sr. Management
� Partner with Supervisor to efficiently prioritize tasks

The company:
Our client is a large international company within the Media Industry. Very well established, might offer some career progression and contract extension.

Please note:
� If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
� We accept spontaneous applications via email � do not hesitate to send us your CV (ar@kerr-recruitment.co.uk), stating what kind of role you would be looking for.
� Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website (www.kerrmultilingual.com) for an overview of all our vacancies.
Are you...
� Are you fully fluent in French AND English?
� Do you have relevant experience in Contracts & Royalties?
� Are you able to commute/relocate to West London?

AR-1204-20

French Speaking B2B Market Researchers

Title: French Speaking B2B Market Researchers
Salary: £8 per hour
Location: United Kingdom, South East, Middlesex
Languages: French
Posted: 18th May 2012

French Speaking B2B Market Research Advisors/Researchers/Harrow/West London
£8ph-2-4 weeks booking - Immediate Start.

Leading Research company with a global presence and well renowned for their research work for large international companies, governments and the public sector. They specialise in researching/advertising/marketing social and political research campaigns.
Due to a large campaign requirement we are currently recruiting up to French speaking candidates for a Market Research Campaign. This is a great opportunity to start work this week and gain some valuable working experience.

We are looking to recruit French speaking candidates for market research work:

Job Responsibilities:

* Calling Companies and carry out Market Research
* Interviewing Clients on the phone
* Calling companies in France
* Warm/Cold Calling

Preferred Skills:

* Fluent French Speaker
* A confident telephone manner
* Confident speaking to Senior Managers
* Office Experience

Personal Attributes:

* Outgoing personality
* Excellent interpersonal skills
* Intelligent
* Objection handling
* Fluent French speaker
* Lots of enthusiasm

Salary, Hours and Benefits:

* £8 per hour
* Monday-Friday from 08:00-to 15:45

* Walking Distance from harrow tube station
* 4-5 weeks booking
* Market Research exposure

To apply for the role of French Speaking Market Researcher please send your cv in today to tony.wight@randstad.co.uk or call on 01628 594206

This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world'€™s second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.

Customer Service Representative with fluent French and Dutch

Title: Customer Service Representative with fluent French and Dutch
Salary: £19500 per annum
Location: United Kingdom, South East, Surrey
Languages: English, Dutch, French
Posted: 21st May 2012

Customer Service Representative with fluent French and Dutch

Job Location: Surrey

Salary: £19,500

Reference: FE 27/03

Role:
Customer Service Representative with fluent French and Dutch

The Customer Service Representative with fluent French and Dutch is responsible for front line communicator processing inbound and outbound orders, enquiries, complaints and information through multiple methods of communication. The Customer Service Representative with fluent French and Dutch needs to ensure adequate preparation to effectively manage the customer relationship and carry out specific responsibilities for internal and external added value programmes. The Customer Service Representative with fluent French and Dutch is responsible for contributing to the achievement of the departmental service level agreements ensuring excellent service delivery with every interaction.

Company: Our client is a very well-known international household name

Profile
*Fluent in French and Dutch
*Previous relevant Customer Service experience
*High degree of customer focus
*Self motivated, committed team player
*Proactive approach to problem solving/complaint handling
*Good computer skills - Outlook, Word and Excel - Knowledge of SAP an advantage
*Sound administrative skills
*Excellent communication skills, both verbal and written
*Able to work well under pressure
*Accurate with attention to detail (data entry)
*Good numeric skills
*Excellent organisational skills

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Frank Etman, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

French B2B Sales needed - Brand new project!

Title: French B2B Sales needed - Brand new project!
Salary: £16000 - £18000 per annum + relocation package
Location: United Kingdom, Northern Ireland, Belfast
Languages: French
Posted: 21st May 2012

What is the job?
As a French Business Development consultant you will be responsible for the generation and developed of leads on the Mid-size and Enterprise market. A quality lead means that you have identified the decision makers, know what the needs they have, time frames they need to get these needs solved and the budget they have available. The leads will take time to develop and the French Business Development agent might need a couple of week and a number of calls to qualify leads. You will be supported from time to time by marketing campaigns so from time to item you will handed warm leads as well.

Who is our client?
Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.

Who are we looking for?
To be considered for the French Business Development role you are first of all a target driven sales person keen to develop an international sales career. If you don't like selling this role is not for you. You have the ambition to move in French software Sales or French hardware sales in the future and want to work for a global well known brand-name. You are not afraid of cold calling and ideal have French business to business or French telesales experience.

Where is this international vacancy based?
This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you're looking for a multi-lingual job vacancies Belfast is the city for you!

Interview process and salary
To get an offer for the role of French Business development you will need to pass and initial phone screen followed by a written assessment. If these are satisfactory you will get an in-depth sales interview followed by a sales role-play. Successful candidates will receive a basic salary of EUR14500 with an Ote of around £18000. A relocation package will be offered.

Customer account coordinator - French team

Title: Customer account coordinator - French team
Salary: 25 - 28 000,- CZK/m
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 18th May 2012

DESCRIPTION

Do you have experience in customer oriented position (sales, customer service, administration)? Do you have fluent knowledge of English and French language? Would you like to be member of growing international company? Then apply!

Your responsibility wil be:

*Servicing customers via Phone, Email, Fax
*Providing support in products and services offered to clients
*Support of salesmen of the particular country
*Communication with other departments regarding technical/financial/sales support
*Reporting to management

Location of Brno

REQUIREMENTS

We require:

* Secondary school education or University degree (technical would be a plus)
* Experience in customer service min 1 years is a must!
* Fluent English and French language
* Good IT skills (MS office package)
* SAP (advantage)
* Strong customer orientation, advanced communication skills, proactive approach, flexibility

BENEFITS

We offer:

*Background of growing, stable, international company
*Challenging salary conditions and other benefits
*Possibility of personal development and growth

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-12-115368/TL in subject of your application.

Experienced French Customer Service Specialist

Title: Experienced French Customer Service Specialist
Salary: £22000
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 9th May 2012

Experienced French Customer Service Specialist for a well known French Multinational

Sigmar is looking for French speakers with fluent English that also have experience working in a Customer Service environment or Data Entry.

This is a challenging Customer Service role, since you will be dealing with corporate levels. You will need to be strong in your communication skills and show strong relationship building skills. You will also need to be ambitious about your career and need to show personality and drive to progress your career down the line.

It is a well known multinational but with a smaller office in Dublin. You will be working in a great work environment and will be taken on board of a small customer service team. Moreover, the company will offer you besides competitive salary and benefits also training and a close cooperation with other people in different departments.

At Sigmar we help our client to find the right candidates; in return we need your help to make sure that your CV reflects your skills and your potentials.

Native in French

Must have experience in Customer Services/ Data Entry

Strong communication skills

Ambitious

This is a great company who believe in their driven employees and in return the company invests in you as a person by providing the tools to become successful in your career and offer a broad career path. Moreover, they offer great salary and benefits.

At Sigmar we know how to support you in your recruitment search and will talk you through the entire process should you decide this is the job for you. If you submit your CV we’ll be in contact with feedback as soon as we can, we would like to meet as many potential candidates as possible so please ensure you have some time to meet us.

You’ll want to know more so please contact us with your CV at ntramper@sigmar.ie and we’ll be in touch. Check out our job pages on www.sigmar.ie for other positions you may wish to apply to and remember: Sigmar are the specialists so check out our other divisions…

Accountancy & Finance

Banking & HR

Technical and Engineering

Office Support

Sales & Marketing

IT

French Speakers for IT Telemarketing Role

Title: French Speakers for IT Telemarketing Role
Salary: £7.50 - £8 per hour
Location: United Kingdom, South East, Buckinghamshire
Languages: French
Posted: 18th May 2012

French Speaking IT Telemarketer/Bourne End, Berkshire/£7.50ph/ Temp-Perm

Our client based in Bourne End, Berkshire, Near Slough, are a boutique IT Telemarketing company and due to an increased work load are looking to recruit a French speaker to join the IT Telemarketing. This is a great opportunity to expand on your current sales skills and continue to develop your IT Sales knowledge.

To be considered for the French Speaking IT Telemarketing Campaign you should have the following attributes and skills:

Job Responsibilities:

* Cold Calling/Market Research/Sales
* Outbound calls
* Calling companies in France
* Warm/Cold Calling

Preferred Skills:

* Fluent French Speaker
* A confident telephone manner
* Confident speaking to Decision Makers
* Objection Handling

Personal Attributes:

* Outgoing personality
* Excellent interpersonal skills
* Intelligent
* Objection handling
* Fluent French Speaker
* Lots of enthusiasm

Salary, Hours and Benefits:

* £7.50- per hour / Temp-Perm
* Monday-Friday Operational hours 08:30-16:30
* 35.00 hours per week
* Temp-Perm

To apply for the role of French Speaking IT Telemarketer please send your cv in today to tony.wight@randstad.co.uk or call on 01628 594206

This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world'€™s second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.

Dutch with French Reservation Sales needed!

Title: Dutch with French Reservation Sales needed!
Salary: €21000 - €26000 per annum + excellent relocation package
Location: Ireland, South-West, Cork
Languages: Dutch, French
Posted: 21st May 2012

What is the role?
As a Dutch with French inbound sales rep you will deal with incoming calls from regular customers who are keen to book a holiday and are enquiring about price and availability. It is your job to determine what these Dutch or French customers are looking for and to offer them the best solution possible and when possible close the deal. This role is ideal for people working in Dutch with French customer service or retail and who want to work in a more target driven multilingual sales role.

Who is our client?
Our client is a global operating company in the tourism sector. They have locations in every continent and are supporting their European operations from their European hub in Ireland.

Who are we looking for?
The ideal candidate is keen to develop a Dutch/French sales career and has some previous work experience in Dutch and French customer support, Dutch and French reservations or a target driven retail environment. You are willing to move to Cork, Ireland and can start on short notice.

Where is the role based?
The company is based in Cork which is the 2nd biggest city in Ireland. Cork is a great place to work and live as it offers a great vibrant culture for city lovers as well as plenty outdoor activities for nature lovers.

Interview process and Salary
We are looking for danish speakers who can start on June 5. The company will conduct a test and interview by phone. Relocation packages are offered. Salary starts at EUR19500+ bonus but this will grow to EUR21500+bonus after a few months of training. Free Health insurance and free use of the holiday facilities are offered as well.

Account Manager (Sales) - English + - Amsterdam

Title: Account Manager (Sales) - English + - Amsterdam
Salary: commission
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, French, German
Posted: 9th May 2012

Account Manager (Sales) - English + - Amsterdam

Main Tasks

As an Account Manager in our client's Amsterdam office, you'll be selling electronic components to their customer base OEM's and CEM's. Your task include but are not limited to the following:
* Daily challenges such as setting up and orchestrating complex deals, negotiating price and delivery and gleaning market information that gives the company an edge by getting there first
* You'll need to develop strong relationships within your assigned account base. You'll also need to be very creative; no two deals are the same and each can be set up many different ways.

* Develop account strategies and to set up deals on both the buy and sell side.
* Network within assigned account base to uncover new opportunities and increase business with customer and market share for the company.
* Generate and follow-up on sales leads within account base while developing and maintaining a strong list of contacts within the supply chain in your account base.
* Solicit requirements and excess from customers, offer product, negotiate, and close deals.
* Maintain detailed account information and records of conversations and deals in the contact manager system.
* Provide both verbal and written feedback following customer engagements.
* Identify and communicate trends within the high technology supply chain and the distribution arena and share these with the team
* Communicate effectively with the group to leverage existing business relationships while capitalizing on newly established relationships.
* Follow-up with customers to insure high customer satisfaction level.

Requirements
* Fluent English both written and spoken plus another language from the following: German OR French OR one of the Nordic languages
* 4+ years of solid selling experience
* Evidence showing you have been a number one producer
* Exceptional relationship building skills
* High intelligence and energy level
* Exceptional communication skills
* Demonstrated evidence of strong analytical and creative problem solving

Windows Administrator with French

Title: Windows Administrator with French
Salary: 30 - 40 000,- CZK/m
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, French
Posted: 27th Apr 2012

DESCRIPTION

Our client, a flourishing multinational IT company, is looking for suitable candidates for the role of

Windows Administrator with French

Server management unit provides support for the base operating system on servers by implementing standard OS parameter configuration and version levels. These services include providing support of the Operating System configuration and associated file systems, log files, processes, problem determination, problem resolution, software, administration tools, utilities, security, and hardware. Administrative tools are installed to allow support to be provided locally or from a remote location. Standard problem & change control processes are followed.

Typical activities
- Install the server operating system, system management software and operating system utilities
- Support the server operating system, system management software and operating system utilities, including upgrades
- Manage the operating system configuration
- Manage file systems and print queues
- Monitor and maintain operating system log files
- Recommend operating system updates and configuration modification
- Apply operating system patches as required
- Maintain tools for remote management and alert monitoring
- Maintain the hardware and software configuration server information

REQUIREMENTS

Education in IT field
At least 2 years experience in MS Windows NT/2000/2003/2008 server administration
Experience with MS Windows NT/2000/2003/2008 based infrastructure design is an advantage
English: Advanced
French: Fluent

BENEFITS

We offer:
- help with relocation
- work in multicultural environment
- possibility of professional and personal growth
- professional trainings
- wide range of company benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 16-10-97240/TL in subject of your application.

French Technical Support £10.28/hr

Title: French Technical Support £10.28/hr
Salary: £10.28 per hour + shift pay,
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit a French speaking Technical Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances.

Key Responsibilities:

The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance.

Primary responsibilities will include but are not limited to:
* Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office.
* Remote support of production applications including SAP and Auto-CAD.
* Remote support of IT infrastructure including networks, active directory and Unix.
* Incident management of high impact IT Issues impacting production.
* Any other tasks required as directed by line management.

Qualifications and Experience Required:

Essential

We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.

Desirable

Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Sales Executive - French, German or Danish

Title: Sales Executive - French, German or Danish
Salary: 20000-35000 Per Annum
Location: United Kingdom, Cork
Languages: French
Posted: 18th May 2012

Accounts Person â�� French speaking

Our client a leading company in Cork requires a French speaking accounts person.

Candidates should have fluent French and English and have several years experience in an accounting role which involves dealing with account queries, following up on overdue invoices, allocation of payments, receipts, carrying out monthly and quarterly year end reports.

Excellent salary and benefits on offer to the successful candidate.

French or German spkg PPC Executive - eCommerce�

Title: French or German spkg PPC Executive - eCommerce�
Salary: Uo to 33,000
Location: United Kingdom, London, Central London
Languages: French, German
Posted: 18th May 2012

French or German spkg PPC Executive - eCommerce� Central London

Job Reference CV011791

Up to £33,000 pa

LRS (Language Recruitment Services) is currently seeking either a French or German speaking PPC Executive - eCommerce to work for a Global OnlineMedia company with offices all over the world. You will be working for their cosmopolitan Online department based in Central London

The PPC Executive eCommerce will be responsible for the internal control of PPC marketing campaigns across either the French or German market. You will be working as part of the dynamic eCommerce team, you will also enjoy working from wider exposure to online marketing techniques and channels.

French or German spkg PPC Executive - eCommerce- Duties:

·Managing PPC accounts across multiple search engines to ensure the company�s goals are met

·Setting up and optimising of campaigns from keyword research, writing ad copyto bid management

·Extensive performance reporting and analysis to ensure that the wider team is aware of campaign performance trends

* Developing relationships with partners at major search engines

French or German spkg PPC Executive - eCommerceRequirements:

·Strong experience in online advertising/ paid search/ e-commerce

·Experience of managing large scale paid search campaigns

·Advanced Excel skills

·The ability to analyse data

·Highly developed problem solving skills

·A passion about using data to make decisions

·Excellent communication skills

·An understanding of business strategy and the ability to prioritize your work to meet company goals.

·Fluent in speaking either French or German

Key words:

French or German PPC Executive

French or German PPC Executive

French or German PPC Executive

French or German PPC Executive

French or German PPC Executive

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

Applications can only be accepted from individuals who are eligible to work in theUKPlease bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer

French speaking 2nd Line Application Support

Title: French speaking 2nd Line Application Support
Salary: £30,000 - £35,000
Location: United Kingdom, London, Central London
Languages: French
Posted: 15th May 2012

Job title: French speaking 2nd line Web Application Support Specialist

Skills: Software or online application support experience, strong customer support skills, passionate about web based software, ideally experience with API, web technologies, networking and mail servers, fluency in French
Salary: £30,000 - £35,000
Location: Central London, brand new offices
Training: Intensive coaching at our client's head office in America

Our client, a leading provider of an intuitive web based software is looking for an experienced support specialist with a passion for troubleshooting and the ability to learn the product inside out.

You will:
* Provide tier 2 support for existing clients of the company's intuitive web based software
* Assess, troubleshoot, and report back on customer issues, as well as documenting ongoing challenges for further analysis
* Build relationships with a broad portfolio of international clients from a range of industries
* Understand and troubleshoot networking systems
* Configure ISP web settings for SSL and domain name aliases
* Identify and resolve browser issues
* Interact with Product management, Engineering and Operations for both problem escalation and to keep up to date on new features
* Interact with Sales and Level 1 support to both mentor and help solve issues industries

Your skills:
* In depth knowledge of HTML and JavaScript and ideally CSS and XML
* Previous experience working in Customer Support as a Level 2 Support specialist
* Knowledge of LDAP and Active Directory authentication
* Familiarity with email headers, mail forwarding, filtering and spam
* Excellent organizational, written and oral communication skills
* Some experience implementing RESTful and JSON API
* Working knowledge of services for Twitter and SMS
* Familiar with best practice of Internet Security
* Understanding of programming fundamentals
* Ideally basic knowledge of various mobile platforms, Blackberry, Android, and iPhone/iPad iOS
* Ideally knowledge of bug tracking software - such as Pivotal and Jira

Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. If you do not hear from us within 7 days please assume your application has been unsuccessful. Unfortunately we cannot provide feedback on individual CVs.
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America.
Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.

French Technical advisor €22K

Title: French Technical advisor €22K
Salary: €21000 - €22000 per annum
Location: Ireland, Dublin Region
Languages: French
Posted: 21st May 2012

My client is a leading US company specialized in technical devices and they have now a requirement for a FRENCH Technical support representative in DUBLIN.

The Role:
Supporting Customers by providing relevant services on all customer copiers, printers and fax machines

Responsibilities:
*Be the primary point of contact for customer on all escalations
*Handle telephone/Web calls and deal with them promptly, efficiently and with empathy to ensure a positive experience for all customers
*Invite customer to participate in telephone problem resolution using available tools to diagnose and resolve technical problems
*Facilitate or escalate customer issues and complaints, both internally and externally
*Validate Customer details and requirements on data entry, categorise and deal with appropriately
*Maintain accurate database information with software applications
*Coach new team members on process, product & on specific customer bases

Education and Experience:
*Excellent technical Knowledge of IT devices and functionality
*Knowledge of Networks and operating systems (Unix/Windows)
*Excellent knowledge of MS Office
*Proven record in delivery of excellent customer service
*Able to communicate with accuracy and clarity both verbal and written
*Fluency in French and English

Fluent French Technical Support � Jobs in Greece

Title: Fluent French Technical Support � Jobs in Greece
Salary: Attractive
Location: Greece, Athens
Languages: English, French
Posted: 21st May 2012

Join our team as a Technical Support Representative and you'll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established centre in Athens, you'll manage queries for a variety of international customers. In return, we'll provide great training and development opportunities, as well as an excellent benefits package. It's a unique opportunity to be part of a rapidly growing and multicultural centre.

The company provides:

� Competitive salary (14 salaries in a year, 1 extra salary in Summer and 1 for Christmas)
� Performance bonus
� Shift allowance
� Full, paid training
� Flight ticket to Greece, taxi from the airport to the hotel, two weeks accommodation, help to have tax number and account number, Greek courses
� Company and team events

Requirements:

� Fluent French and English
� Has proven technical skills, has worked in a technical support position before or has functioned as a helpdesk for his family and friends
� Likes variety in his work and is able to switch easily between projects/products
� IT education is not necessary, but would be an advantage
� Excellent communication skills, strong team spirit, passionate about customer care

The role:

� Provide technical support and customer service to customers on technology products, diagnose the issue and provide a path to resolving inquiries
� Complete follow on actions as appropriate and maintain contact with client to update on progress made
� Demonstrate a high level of customer service when helping a customer
� Ability to apply analytical and investigative skills to resolve customer issues
� Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide
� Maintain accurate records in customer database system
� Provides feedback on process and support improvements
� Communicate positively with team members, customers, and other partners in French and English language

Salary: Attractive + Relocation
Job Type: Permanent
Location: Athens, Greece
Start Date: 28/05/2012

Please note that the company is a part of a multinational organization and your job security and salary does not depend on the current situation in Greece.

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

FRENCH speaking BUSINESS DEVELOPMENT MANAGER � AFRICA

Title: FRENCH speaking BUSINESS DEVELOPMENT MANAGER � AFRICA
Salary: £35-40k
Location: United Kingdom, London, North London
Languages: French
Posted: 18th May 2012

Job Title: French speaking Business Development Manager � Africa.
Skills: Fluent French, strong sales / business development experience, ideally covering clients in Africa and dealing with distributors
Salary: £35-40k basic + generous commission
Location: North London with extensive international travel.

Our client is a global company with turnover of c£60+ million based in the UK, who, in Africa operates with customers including importers, traders and distributors

Job Purpose:

To continue growth in sales in Africa through managing and developing established and new distributors

Principal Accountabilities:

1. Develop and execute a business plan, requiring an understanding of product positioning, channel management, competitor strategies, payment terms, etc.
2. Have close relationships with key customers, through regular contact , a clear understanding of their needs and visits.
3. Be the key account manager for all West, Central & East African customers
4. Analyse buying trends and look for opportunities to improve frequency of customer orders, etc.
5. Develop monthly forecasts and sales reports
6. Work with Marketing and customers to identify appropriate promotions

Candidate specification:

Graduate calibre: numerate, analytical and IT literate- MBA desirable but not required
Strong Sales and channel management background with advanced negotiation skills
Broad business acumen, strategic and self disciplined
Strong communication and interpersonal skills
Language skills : French and English are a must
Strong knowledge of B2B with importer and distributor routes to market with a fast moving consumable product
Ideally, prior Experience of working with Sub Saharan African Customers
Good team player with strong listening skills
Ability to travel internationally up to 45% of the time

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is a leading multilingual employment agency.

French/German IT Product Support - Galway

Title: French/German IT Product Support - Galway
Salary: 22-25,000
Location: Ireland, West, Galway
Languages: English, French, German
Posted: 27th Apr 2012

French/German IT Product Support Job Available in Galway - Contact Claire on 016146093

We currently have requirements for fluent French or German speakers to work in an IT Support position onsite in a large multinational company in Galway.

Role:
-Taking inbound calls and emails queries from customers
-Troubleshooting customer issues by researching solutions and providing solid answers understood by customers
-Identify, confirm and report bugs, escalate to product management for confirmation
-Document all issues in the CRM tool to ensure detailed escalation to the next level desk as required
-Act as a liaison between the product management and engineering teams

Requirements:
-Fluent English and French or German
-Minimum 1 year experience working in a multinational IT company
-Technical/customer support experience in essential
-Excellent communication and troubleshooting skills

This is a 12 month Cpl contract initially and you will be based in Galway. The start date is 7th May.

International Financial Controller

Title: International Financial Controller
Salary: £36,000 - £42,000
Location: United Kingdom, London, West London
Languages: English, French
Posted: 9th May 2012

International Financial Controller
£36,000 - £42,000 + bonus
West London

The candidate:
� Full fluency in French AND English
� A talented, experienced and fully qualified Certified Chartered Accountant (CIIA, ACCA or CIMA) with a minimum of 3 years experience in a similar International Finance Management/Control role.
� An excellent communicator with a proven ability to effectively communicate at all levels, formulate essential questions and to explain business insights, observations and projections.
� A quick learner who is also an independent thinker, a hard worker and a team player.
� An enthusiastic and motivated individual who is keen to deliver positive contributions
� Willing to travel up to 50% (roughly two weeks per month) to various sites and operations across Africa.
� Knowledge of large Retail Operations or the off-line Gaming Industry would be beneficial but is not essential.

What you�ll do:
� Optimization of the finance management principles (procedures, reporting concepts, formats)
� Supervising a team of regional finance managers
� Developing and executing training programs for regional finance managers
� Controlling financial records of various sites
� Working closely with other teams on various projects

The company:
Our client is an international company with success in their own industry. If you want to be part of an exciting, fast-growing, globally recognised company then this job is for you

Please note:
� If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
� We accept spontaneous applications via email � do not hesitate to send us your CV, stating what kind of role you would be looking for.
� Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website (www.kerrmultilingual.com) for an overview of all our vacancies.

Are you...
� Are you able to commute/relocate to West London?
� Do you have a minimum 3 years experience in a similar role?

PC-1688

French Data Analyst for Leading Multinational in Dublin

Title: French Data Analyst for Leading Multinational in Dublin
Salary: see description
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 27th Apr 2012

Are you looking for an exiciting experience with a multinational company leader in the online industry? Have you worked for 1 to 2 years in customer service and you want to add a valuable experience to you CV?

I am looking for French Online Data Administrators for a Leading Online Company in Dublin 3 - Contact Valentina on 016146196

Role:
-Evaluating the accuracy of information in order to make decisions on the quality of the data available
-Make outbound calls to business owners to confirm the details of their business
-Working in a fast paced environment subject to change
-Working to the best of your ability in order to reach set targets on a daily basis

Requirements:
-Fluent French and English, both verbal and written
-Bachelors degree in a business related topic
-2 years experience in a call centre/administration/quality/translation environment
-Strong experience working in a target driven and fast paced environment
-Demonstrated attention to detail experience

The basic pay rate for this role is 11 euro per hour with the opportunity to earn up to 15 euro per hour in bonuses.

The interviews for this role will be held on 13th April with successful candidates starting on 8th May. These dates are not negotiable.

For more information please contact Valentina on 016146196.

French Speaking Graduate Roles

Title: French Speaking Graduate Roles
Salary: � 23000
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 18th May 2012

Junior candidates required for exciting opportunity large multinational based in Cork. Supporting clients by phone and email.

-Good benefits
-Relocation package for candidates outside Ireland
-Evolution possibility
-Salary reviews

Sales Coordinator - Hospitality Industry

Title: Sales Coordinator - Hospitality Industry
Salary: to be discussed
Location: Switzerland, Genf, Genf, Geneva
Languages: English, French, German
Posted: 21st May 2012

Looking for a Sales Coordinator speaking French and English (German an asset) multinational company in the Hospitality Industry - Geneva

In charged of maximising net revenue in assigned regions and markets through effective supplier management, contracting support, market management, coordination of marketing activities and reporting. Required to have previous experience in the Hospitality or Travel Industry.
MAIN RESPONSIBILITIES
� Train and support hotel suppliers in managing inventory in all sourcing systems for the various brands
� Introduce all new relevant tools to suppliers and coordinate all general supplier correspondence e.g. monthly Newsletters
� Hold suppliers meetings via telephone to ensure availability, competitiveness and promotions are maximised for long tail properties
� Monitor market trends and competitors deals in order to ensure that we have got competitive edge and best deals for the properties in the long tail
� Attend important trade fairs and hold meetings with long tail suppliers
� Assist contracting process by cold calling leads, loading all contracts into relevant system, ensuring all relevant information received from suppliers and activating the contract
� Reviewing and controlling all contract activations and to ensure regional team is aware of activations pending
� Review competitiveness and availability for properties which generate 20%-30% of revenue and address with suppliers according to communication plan established
� Review content and ensure all the facilities are up to date and photos are of excellent standard - focus on first three pages of website offering as well as the long tail properties
� Develop strong relationships with internal customers across all Brands and communicate on a regular basis

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED
� Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, plus thorough knowledge of Internet technologies
� Sales/account/revenue experience in the hospitality/travel industry - Mandatory
� Analytical skills required: a working knowledge of hotel revenue or inventory management preferred
� Ability to work independently and thrive in a multi-tasked, fast paced environment
� Strong organizational as well as written and oral communication skills
� Experience of managing administrative process for large team
� Ability to establish effective relationships with all levels of management
� Professional, "can do" attitude and work ethic

Desirable Skills &/or Experience
� Fluency French and English - Good level of German
� Educated to degree level

KEY MEASURES
� Coordination and support of team to ensure all deadlines met
� Net Revenue and room nights achieved
� Margin/ Average daily rate negotiated for tail properties
� Activations target being met
� Knowledge and proficiency of hotels on various systems
� General communication to hotels and frequency
� Training feedback and effectiveness
� Content and competitiveness and availability of inventory range on sale
� Customer conversion & revenue achieved
� Promotions gained, loaded, approved
� Accuracy of reporting
� Accuracy of information provided and maintained
� Teamwork
� Internal and external

Please send your CV to Mireia Cuesta : mireia@approachpeople.com

Quality analysts with FR or GER needed for SSC

Title: Quality analysts with FR or GER needed for SSC
Salary: Negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: French, German
Posted: 21st May 2012

One of our clients - Int. company providing specialized online services in both B2B and B2C environment- is looking for experienced Quality Analysts with Fluent German or French to coach their expanding CSR teams due a growth of their activities in DACH and French speaking markets.

Your main responsibilities:

* Daily evaluations of performance and processes of the Customer Service Teams
* Identifying and proactively suggesting process & program improvements
* Weekly and Monthly reporting and analysis
* Coaching Customer Service Reps
* Working closely with CS managers and Operations management on quality improvement plans

Our main requirements:

* Excellent knowledge of Customer service processes and principles
* 2+ years prior related experience in Quality measuring/ Coaching/ BPI oriented roles
* C2 level in French or German + Fluent English
* Strong verbal and written communications skills required
* Project management and problem analysis skills required
* Experience using Quality/Performance monitoring applications and tools is a +
* Experience with as Six Sigma/DMAIC is a +

What our client offers:

* Excellent salary and working conditions
* Broad range of company benefits (relocation assistance, life insurance, language courses, food vouchers, etc...)
* International working environment
* Career progression opportunities
* Immediate start for successful candidates

If you are interested in this position, send me your CV now in all confidentiality!

Purchasing Representative - English + - Amsterdam

Title: Purchasing Representative - English + - Amsterdam
Salary: Negotiable
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, French, German
Posted: 9th May 2012

Purchasing Representative - English + - Amsterdam

Main Tasks
* Sourcing of product in response to customer requirements and for proactive offers for sales
* Negotiating for the procurement of product to include price, terms and ship date.
* Ensuring quality in the sourcing of product.
* Purchasing of product, negotiation of shipping terms and delivery date
* Builds strong long term relationships with key vendors and sourcing partners
* Population and maintenances of CRM
* Provide feedback and market information to the sales staff and product management team in real time.
* Makes 100-150 outbound sourcing calls per day.
* Communicates with sales and commodity managers and proactively bring offers of product to sell.
* Expertly qualifies offers and provides information about offers to the sales and commodity teams

Requirements
* Fluent English both written and spoken plus another language from the following: German OR French OR one of the Nordic languages
* Educated to degree level
* You must be well disciplined, organized and creative
* Possess strong communication skills and be comfortable on the phone
* Team player who thrives in a multitasking environment.
* Self starter who can follow directions.
* 2+ years inside sales experience
* A demonstrated record of success

Customer Advisor-Flemish Speaker!

Title: Customer Advisor-Flemish Speaker!
Salary: £15700 per annum + Benefits
Location: United Kingdom, Scotland, Glasgow Area
Languages: Dutch, French, Flemish
Posted: 21st May 2012

Flemish or French with Dutch Customer Service Advisor - £15700 + benefits

FPSG are currently recruiting for a Multi-lingual Customer Service Advisor for an award winning organization based in Glasgow City Centre. This is a fantastic opportunity for a customer services professional to join a friendly, vibrant and forward thinking environment where your ideas make a difference!

As part of the Customer Service team you will be responsible providing first class administrative and customer telephony support for a well known retail organisation. You will be handling a wide variety of calls from both internal and external customers and your ultimate aim will be to provide first contact resolution over a wide spectrum of queries and issues whilst providing a fantastic customer experience. This position boasts a wide ranging and varied workload that will provide a challenging and rewarding working environment.

* Applicants must be fluent in English,French PLUS Dutch/Flemish with excellent communication skills
* A proven track record in a customer services environment
* Good I.T. skills
* A team player with a passion for customer service
* Ability to work on your own initiate
* Excellent time management skills

For more information on this role please call Isabella Gold on 0141 270 5116.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands. FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services. * Glasgow (HQ) * Edinburgh * Manchester www.fpsgconnect.co.uk FPSG CONNECT IS AN EQUAL OPPORTUNITIES EMPLOYER

French Technical Support £10.28/hr

Title: French Technical Support £10.28/hr
Salary: £10.28 per hour + shift pay,
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 21st May 2012

We are currently seeking to recruit a French speaking Technical Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances.

Key Responsibilities:

The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance.

Primary responsibilities will include but are not limited to:
* Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office.
* Remote support of production applications including SAP and Auto-CAD.
* Remote support of IT infrastructure including networks, active directory and Unix.
* Incident management of high impact IT Issues impacting production.
* Any other tasks required as directed by line management.

Qualifications and Experience Required:

Essential

We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.

Desirable

Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Multi-Lingual Customer Service Agents

Title: Multi-Lingual Customer Service Agents
Salary: £14500 - £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Dutch, French, German
Posted: 21st May 2012

Fanastic New Multi-Lingual Customer Service Opportunities!

Our Client

Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.

Location

Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required
* Fluent in English (spoken & written) as well as at least one other language
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Languages

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish, Finnish

Sound like you?? To apply for this role please send your CV to Isabella Gold.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester

French WITH Dutch customer service - 6month contract!

Title: French WITH Dutch customer service - 6month contract!
Salary: �25000 - �30000 per annum
Location: Ireland, Dublin Region
Languages: Dutch, French
Posted: 21st May 2012

What is the job?
As a Bilingual Customer support agent you will provide Multilingual customer support to both French and Dutch clients. This role is critical for the company as the level of service you provide is vital for maintaining the level of current clients and perhaps discovering new opportunities. Furthermore you will help with the on-boarding of new clients and will help them with the set up of their account etc. This role will require you to deal with a variety of stake holders ranging from clients, external partners, finance and sales. This Bilingual customer service vacancy will require you work in a small team and being able to multitask and willing to help a company grow higher levels.

Who is our client?
Careertrotter is currently working for an innovative mobile marketing company. Our client is operating in various counties in Europe and North America and offers very targeted mobile advertising solutions to SME's as well as large Multinationals. They have opened a Multilingual customer support and Finance office in Dublin.

Who are we looking for?
To be considered for the Bilingual French with Dutch customer service role you will need to speak and write both French and Dutch at a near native level. You have previous customer service experience gained in a contact centre and are currently already based in Dublin. The role is to cover maternity leave so we are looking for someone who is happy with a 6 month contract with a view to going permanent depending on company growth.

Where is this international vacancy based?
This language job is based in Dublin city centre and is within easy reach for people travelling by train, Dart or Luas. It's ideally located for people who are living in Dublin city centre and who are fed up with long commutes to places like Leixlip, Blanchardstown, Sandyford etc.

Interview process and salary
The interview proces for French with Dutch customer service will be 1 interview with the customer service teamleader and 1 interview with the operations manager. Salary is depending on experience and ranges between 25 to 30K per annum. Please note this vacancy is for a 6 month contract with a view going permanent after 6 months depending on company performance.

Support Technique - Grand Compte Informatique - Irlande

Title: Support Technique - Grand Compte Informatique - Irlande
Salary: Selon profil 20-23 K�
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 21st May 2012

Approach People est un cabinet de recrutement international qui s�impose aujourd�hui comme un leader du recrutement en Europe. Nous travaillons en étroite collaboration avec les plus grandes multinationales pour chercher et trouver les talents de demain.

Notre expertise en recrutement associé à plus de 10 ans d�expérience nous permet de placer nos candidats dans les entreprises qui leur offrent les meilleures opportunités de carrière.
______________

Notre client, grand compte informatique, recrute, dans le cadre de son développement, un(e)

Technicien Support

En tant que technicien Support, vous serz en charge de

- Fournir un support aux clients de la sociétés sur les produits, périphériques et software
- Enregistrer les appels des candidats dans la base de données de la société et suivre l'escalade de procedures pour resoudre les problématiques
- Fournir et maintenir des relations de qualité avec les clients
- Demontrer un haut niveau de service client durant l'assistance, et transférer les cas les plus délicats aux agents les plus expérimentés
- Vous rendre disponible pour des appels à hauteur de 80% de votre temps en ligne
- Fournir un reporting quotidien a votre supérieur sur les nouvelles problématiques
- Gérer les problématiques simples et complexes avec les clients, avec une approche positive et compétente
- Ajuster votre approche a des interlocuterus de tous niveaux d'expérience
- Former les clients sur les options de support, et sur les étapes de traitement de la problématique
- Analyser l'information et apporter des oslutions adéquates
- Communiquer de manière positive ave l'équipe, les clients et autres partenaires.

Profil

- Vous parlez couramment l'anglais et le français
- Vous disposez d'excellentes capacités de communication et d'organisation
- Vous justifiez d'une d'un expérience en call center
- Vous appréciez l'informatique et disposez de bonnes connaissances dans ce secteur
- Vous avez déjà travaillé dans un environnement orienté résultat et savez resister au stress

Poste basé à Cork, Irlande
Envoyez votre candidature @: anne-sophie@approachpeople.com

French Telemarketer

Title: French Telemarketer
Salary: £7 per hour
Location: United Kingdom, West Midlands, Birmingham
Languages: French
Posted: 21st May 2012

My client based in Birmingham are seeking French speaking Telemarketers to work on a temporary to permanent basis.

They are specifically looking for native speakers of French.

You must be available for an immediate start.

Successful candidates will be energetic and tenacious, with a professional edge as their focus will be engaging with business clients to book appointments for the Sales team.

All Telemarketers will need to be able to speak on a business to business level (B2B) fully fluently in French and will ideally but not essential have a background in telesales or appointment setting.

Full training will be provided as experience within this field is not essential. Native language is essential along with business communication ability in English.

Bilingual Archiving Assistant with EU Languages

Title: Bilingual Archiving Assistant with EU Languages
Salary: £10 - £13.00 ph + paid holiday + EU public holidays
Location: United Kingdom, London
Languages: Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Greek, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Slovenian
Posted: 18th May 2012

Bilingual Archiving Assistant with EU Languages

9 months temp contract
£10 - £13.00 ph + paid holiday + EU public holidays

Ref KP011849

LRS (Language Recruitment Services) is currently seeking an Archiving Assistant with EU Languages for our client, a major EU organisation based in central London, to provide administrative support in their Business Support Services section

Candidates will have good IT skills, especially with databases (Filemaker preferred), in order to assist with the management of paper and electronic applications, carrying out a variety of tasks to include management of the Archiving Database, but not exclusively and will be able to work under pressure. Excellent fluency in written and spoken English and additional knowledge of an EU language. Min A level equivalent education is required.

Candidates should have:
" Very good knowledge of MS Office
" Good Knowledge of Excel
" In-depth experience of working with databases (Filemaker preferred)
Archiving experience
" Excellent analytical skills
" Very good organizational and interpersonal skills
" Fluency in English and minimum one other EU language is required:
German; French; Italian; Dutch; Portuguese ; Czech and Slovak; Swedish; Danish; Finnish; Hungarian; Polish; Estonian; Greek; Lithuanian; Latvian; Slovenian; Spanish; Maltese; Romanian; Bulgarian
Candidates should be available to start immediately
Candidates should be EU passport holders and eligible to work in the UK.

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 5 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Business and Employment Agency in relation to this vacancy.

LRS is an equal opportunities employer

Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU LanguagesBilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages

Supply Chain Admin with SAP

Title: Supply Chain Admin with SAP
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French, Italian, Spanish
Posted: 15th May 2012

Trilingual SAP Administrator – Cork

French or Spanish or Italian (2 of these languages) English required

RESPONSIBILITIES:

 Manage order activities

 Control inventory

 Control inventory movements

 Ensure orders have been integrated in SAP

 Manage, track and resolve issues

 Liaise with internal contacts

 Liaise with external partners including logistic service providers

QUALIFICATIONS

 2 years relevant experience

 MS office

EXPERIENCE - Supply chain experience is essential

 Min 1 years of customer service/calls centre experience.

 2 years of Financial admin experience

 SAP

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4315770 to discuss the role in further details

Bilingual EU Secretaries

Title: Bilingual EU Secretaries
Salary: £12 - 15 ph /£25 - 32K
Location: United Kingdom, London, Central London, London
Languages: Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Flemish, Greek, Bulgarian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Slovenian, Luxembourgish
Posted: 18th May 2012

Bilingual EU Secretaries!

LRS (Language Recruitment Services) are currently recruiting for experienced Bilingual Secretaries for our client, a de-centralised agency of the European Union, responsible for the evaluation and regulation of medicines used throughout the EU. Based in London�s Canary Wharf , our client offers a fast-paced and cosmopolitan working environment, providing excellent training and benefits.

EU Secretarial roles are available on a temp and temp to perm basis and candidates should therefore be available for an immediate start.

Providing top level support to small teams of executives, these roles require excellent organisational, time-management and communication skills. Typical duties include:
- coordinating complex international meetings (preparation, follow-up, minute-taking,)
- liaising with meetings and conference services
- managing expenses and travel co-ordination;
- finalising documents in all EU languages & implementing linguistic changes;
- liaising by telephone, email and in person with a variety of stakeholders, delegates and agents;
- preparing correspondence, typing, filing, managing databases, document production and any other departmental tasks required.

Successful candidates will ideally have proven UK secretarial experience, preferably in a team environment in medium sized or large organisations. Proactive self-managers with a sense of urgency, time-management and organisational skills and solid team players with strong communication skills. Attention to detail and the ability to prioritise are key, as are advanced MS Office skills and 45 wpm typing.

Industry experience in healthcare, pharmaceutical, scientific, regulatory, governmental, EU agency sectors is particularly relevant.

Fluency in English and a minimum of one other EU language is required:
German; French; Italian; Dutch; Portuguese ; Czech and Slovak; Swedish; Danish; Finnish; Hungarian; Polish; Estonian; Greek; Lithuanian; Latvian; Luxembourgish; Slovenian; Spanish; Maltese; Romanian; Bulgarian

Hourly rates £12-£15 per hour + paid holiday + EU public holidays. Permanent salary from £24 to £32K + excellent benefits. 37.5 hour working week, flexi-hours.

Candidates must be EU passport holders and educated to A-Level equivalent as a minimum.
Please submit CVs in Europass or Word format-no pdfs

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 7 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise. Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.

LRS is an equal opportunities employer

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FRENCH, SPANISH or ITALIAN speaking CUSTOMER SERVICE MANAGER

Title: FRENCH, SPANISH or ITALIAN speaking CUSTOMER SERVICE MANAGER
Salary: c£35,000
Location: United Kingdom, London, North London
Languages: French, Italian, Spanish
Posted: 18th May 2012

Job Title: French, Spanish or Italian speaking Customer Service Manager
Skills: Fluent French , Spanish or Italian and extensive, strong leadership experience.
Salary: £35k+
Location: 30 minutes from central London by Metropolitan Line or from Marylebone.

In your role you will be managing a team of Customer Service Representatives and support a defined set of countries belonging to a region in all matters related to Customer Service.

The role mixes the daily operational responsibilities of delivering transactional KPI�s, with goals linked to delivering the longer term Vision for Customer Care and people management.

Essential Responsibilities

Key responsibilities include (but not limited to):

Responsible for delivery of key KPI�s such as Lost%, Mail-backlog, Complaints handling.
Actively engage and drive the delivery of the Customer Care vision.
People management and development, driving monthly EAP sessions
Represent Customer Care in Regional Management Review Meetings
Workload management and distribution within team (including vacations and backup planning)
Support Cross-Regional best practice sharing through leading a key cross functional process/area/technology.

Quality Specific Goals:

Ensure activities are aligned with our goals & metrics
Engagement with rest of Customer Care Team to assist in establishing performance standards, ensuring alignment with customer expectations.
Identify and report any quality or compliance concerns immediately
Participate in continuous improvement activities by identifying and appropriately escalating process and quality gaps, providing solutions when possible.

Qualifications/Requirements

Fluent (written and verbally) in main languages spoken in region (French/ Spanish/ Italian)
Clear Thinker; need to be able to quickly understand customer challenges, translate the challenges into action and guide the team to a solution (Problem solver).
Can work in a busy environment � works well in areas outside of comfort zone. Good prioritisation skills.
Communication skills; can quickly develop strong credibility with customers, sales, manager and peers. Conveys a clear message to the team.
Demonstrated External Focus � puts the customer first and understands the urgency.
Influencing skills; ability to engage functions outside of immediate responsibility and gain buy-in for customer focused ways of working
Ability to motivate and energize teams using metrics and rewards to drive behaviours
Able to foster personal growth in others through coaching and mentoring

Desired Characteristics

Previous team leadership experience
Additional European languages
Experience of working as a Customer Advocate or similar position

Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. If you do not hear from us within 7 days please assume your application has been unsuccessful. Unfortunately we cannot provide feedback on individual CVs.
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America. For more information about People First and to view our other current vacancies, please visit our website www.people-first.co.uk/multilingual
Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.

Operations Manager

Title: Operations Manager
Salary: �60000 - �70000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, Italian, Spanish
Posted: 21st May 2012

Our client, a large multinational based in Dublin is seeking a strong people manager for immediate start. The role will involve managing several teams of Order Management and Supply Chain professionals who are operating within the Southern European market. (40 agents, plus 4 team leaders)

The role involves:

To be the primary point of contact with business leaders within the organization
Lead the overall customer service �Sales� strategy and process improvements and best practices across departments (Product Management, Services, Manufacturing and Distribution)
Develop team to be an extension of the sales organization to participate in pricing, quoting, technical specifications, availability, Order processing, supply chain, technical inquiries, warranty and delivery dates.
Access customer feedback and other key performance metrics as it relates to assigned channels and functional areas. Develop and implement actions to deliver high customer satisfaction
Ensure training, technology, skills, quality control, procedures and policies are aligned with the customer experience strategy.
Ownership of customer feedback and queries and proactive management of issues through resolution
Ensure all customer queries are well-investigated and resolved
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationships with external and internal customers, colleagues and the management team.
Support decisions made by management team and conveying positively to reinforce team members.
Identify and escalate consistent or recurring problems with systems functionality
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organizations standard policies and procedures towards customer experience
Provide input to the overall customer service strategy for the region.

Qualifications required for this role

Masters Degree in business, Finance, Marketing or Supply Chain.
Previous management experience with a direct reporting structure at a professional level
Advanced knowledge of CRM Systems
Professional certification is a plus
Five years experience in a capacity where an understanding of how a business goes to market is gained
Five years previous experience of managing teams in a customer facing role
High level of business acumen and understanding of a business strategy
Multiple language skills are necessary � French, Italian, Spanish and English

Salary is �60000 - �70000 depending on experience
Plus bonus

Contact Aoife Moloney at Approach People

French Speaking Customer Service Agents

Title: French Speaking Customer Service Agents
Salary: attractive + benefits
Location: Czech Republic
Languages: English, French
Posted: 21st May 2012

The role will provide resolution to Help Desk service requests at level 1 tier within a timely manner and to demonstrate technical expertise and exceptional customer service skills. The roles will require individuals who are highly motivated with a demonstrated ability to work under pressure by handling multiple assignments simultaneously as well as learning new skills and procedures.
Your profile:
- Fluent French and English
- Excellent IT skills
- Fast learner
- Quick decision maker
- Solution oriented personality
- Previous experience in Technical Support is a strong advantage

Responsibilities:
- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities
- Identify, evaluate and prioritize customer problems and complaints
- Analyze customer problems and formulate plans of resolution
- Utilize all technical resources to solve customer problems
- Serve as a point of escalation for other Helpdesk Services agents
- Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly
- Assist in evaluating new services, processes and technologies introduced at the helpdesk
- Demonstrate and promote superior customer service in handling inquiries, problems, and complaints
- Work with departmental staff to promote, develop, and maintain strong customer service values
- Escalate unresolved issues to support leads, designated service group or client help desk.
- Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
- Additional projects as required

The company provides:

- Relocation (Flights + Accommodation)
- Fully paid training
- 2 x yearly bonus system
- Excellent career progression opportunities

Location: Brno, Czech Republic
Salary: Competitive + Relocation
Start date: Immediately

To Apply:
Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak[at]mgirecruitment.com
If this position is not for you check out www.meghengroup.ie for 100�s more job opportunities or to register your CV should something more suitable arise.
Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!
Please visit us on: http://www.mgirecruitment.com/

Technical Support Agent with German or French

Title: Technical Support Agent with German or French
Salary: �23500 plus bonus
Location: United Kingdom, South East, Buckinghamshire, Aylesbury
Languages: French, German, Swiss German
Posted: 21st May 2012

Our client is seeking talented tier one and tier two Technical Support Agents for immediate start in their UK based office.

Ideally you will have a minimum of 6 months previous technical support experience and speak English and another European language.

- German
- French

Key Responsibilities

- The Technical Support Engineer will provide telephone & e-mail based technical support to corporate customers with an aim of resolving 70% of issues.
- Document and record each interaction with the customer with clear and concise information/resolution on call logging system.
- Maintain excellent customer satisfaction rating whilst striving for high quality audit scores
- Achieve or exceed departmental goals for Case Management, Email and Phone response times, and Customer Satisfaction scores

Qualifications

- Excellent troubleshooting and analytical skills
- Experience of working in an IT based telephone support role
- Basic Networking Skills
- Solid understanding of various Operating Systems Windows XP, Windows 7, Server 2003, Server 2008, Mac OS
- Ideally experience of call logging systems (CRM)
- Ability to handle technical issues from opening through to resolution or escalation to next level
- Excellent communication skills
- Preferred: Microsoft Certified Professional qualification and Security+ Certified

French Speaking Online Support Coordinator

Title: French Speaking Online Support Coordinator
Salary: 22,000
Location: United Kingdom, London, Central London, London
Languages: French
Posted: 18th May 2012

Job Title: French Speaking Technical Support Moderator
Ref: NH011934
Location: London

Language Recruitment Services (LRS) is currently recruiting for a French Speaking Technical Support Moderator whose primary role is to provide technical support answers for the online community. You will also be responsible for publicising accurate support information and ensuring that customers can easily find solutions online. You will work closely with call centres and one of your main aims will be to encourage a culture of peer support.

Responsibilities:
*Ensure that answers to popular support questions are easily accessible online
*Monitor and review user generated content such as text, video, audio and image content within the context of online support
*Build a solid relationship with call centre representatives for their supported territories
*Produce effective questions/answers to alleviate high call volumes
*Monitoring and editing all forums, moderating user accounts and online behaviour
*Monitor Social media channels
*Be an expert source of knowledge regarding company brands, products and support
*Educating users on community rules and the acceptable use policy, as well as encouraging peer support and acknowledgment of helpful User Generated Content
*Maintaining a responsible online presence
*Keeping aware of all Child Protection issues
*Reporting on support behaviour and trends in a week report
*Recording successful call deflection using Lithium technology and Right Now ticketing system
*Analysing call centre activity
*Escalation of support issues

Requirements:
*An excellent level of written and spoken French as well as English
*Solid experience in a customer support environment.
*In-depth knowledge of online gaming and a regular user of online forums
*Excellent knowledge of online support techniques, processes and systems
*Knowledge and experience of social media networks
*Microsoft Office Software Suite and Lotus Notes / email experience
*Experience of Lithium or other Bulletin Board/Forum products
*An interest in gaming

Hours of work
*37.5 hours per week
*Availability to work both day and evening shifts, covering a 24 hour period. Availability to work one weekend day when required
*Working from home may be required

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

For more information see http://www.lrsuk.com/about-us.php

Team Leader Credit and Collection - Spain, Portugal, France & Benelux - MBL

Title: Team Leader Credit and Collection - Spain, Portugal, France & Benelux - MBL
Salary:
Location: The Netherlands, Zuid-Holland
Languages: English, French, German
Posted: 24th May 2012

Company description
An international company in the fashion industry.

Job description
In this position you willÂ assist theÂ European Credit Manager in day to day operations, monitor all aspects of credit collection from clients in North Europe, France and Exports. You will also be responsible to manage and supervise a team of 9 people and will have goodÂ growth possible.

Responsibilities will be:

- Manage and Supervise the Credit & Collection Team North Europe, France, Exports in all their tasks, with support and follow up

-Â Follow key accounts

- Work closely with all areas of the business to understand and communicate the impact and influence of any payment issues or customers complaints.

- Update and communicate with Manager on all important tasks pending or accomplished

- Work on the monthly close with Manager and make sure SOX procedures are controlled and completed

- Running reports to check overdue and payment results, and evaluate performances of the teamÂ

- Help the team if workload is high

Â

Requirements
-Â Experience in Credit Collection

-Â Languages skills: English and Spanish required, French recommended

-Â Demonstrate a strong leadership role with coaching and advising through all processes

-Â To be able to manage a team of all ages and cultures, and to be a team player

-Â To be organized, numerate and analytical in all aspects of credit management

-Â Ability to execute calculated risks on when to release goods to customers

-Â Review and define continuously priorities within the team

-Â Ability to cope with changes, adapting to different situations â�� To be flexible and dynamic

- Have a professional balance when working with sales, Customer Service and Finance

-Â Ability to identify problems and also change where applicable

Salary indication
â�¬2900 - â�¬3200

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.Â We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek www.undutchables.nl voor meer informatie over de vacature Team Leader Credit and Collection - Spain, Portugal, France & Benelux - MBL (https://beheer.ingoedebanen.nl/redirect/url/4e82d40ce4e5e/toplanguagejobs) of solliciteer online op de vacature Team Leader Credit and Collection - Spain, Portugal, France & Benelux - MBL (https://beheer.ingoedebanen.nl/redirect/url/4e82d40ce4e5e/toplanguagejobs).

Sales Manager/Account Executive - Benelux

Title: Sales Manager/Account Executive - Benelux
Salary: �100 ote
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Dutch, French, Flemish
Posted: 21st May 2012

Our client, a large technology company based in Dublin is seeking an experienced Account Executive for the Benelux market.(50% field/ travel).
Salary is approx �100K ote.

Suitable candidates will have experience in Software as a Service (SaaS technology) and value-driven sales. Experience should include strong Business to Business sales and Account Management experience and be capable of selling business application solutions to the Enterprise and Corporate sector.

In this role you will benefit from seasoned leadership and an incredible, loyal and passionate customer base ideal for up-selling and cross-selling a growing suite of applications and platforms.

Ideal Requirements:
- Proven quota-carrying sales performers
- Ability to help expand, and develop an already loyal customer base for medium-to-large markets.
- Abililty to generate new business in existing accounts and in new markets.
- Lead qualification for all leads and sales opportunities
- Up-selling and leveraging business from new and established customer relationships

Required Skills:
- Solid sales forecasting abilities and revenue achievement, while Building satisfied, loyal and referenceable customers.
- 5+ years selling technology solutions (preferably Software or Business Applications) to Enterprise markets,

Candidates should possess:

- Successful history of net new business sales
- A background in inbound and outbound prospecting and closing of new business
- Consistent overachievement of quota and revenue goals
- Bachelors degree
- Fluent in English and either French and Dutch/ Flemish
- Significant travel required

Salary �100 ote.

For more information contact Aoife Moloney at Approach People

Sales support with French/Italian

Title: Sales support with French/Italian
Salary: negotiable
Location: Czech Republic
Languages: French, Italian
Posted: 3rd May 2012

DESCRIPTION

We are currently searching entrepreneurial and dynamic professionals to join the global support team in Prague.

Scope of work:
* Providing information to partners and sales team
* Pre-sales preparation
* Supporting the sales managers
* General administration
* Other related tasks

REQUIREMENTS

* Fluent English + fluent Italian or French
* Excellent communication and organization skills
* Attention to detail
* Motivation to work in sales
* 1-2 years experience in administration/customer service

BENEFITS

* Generous package of benefits applies
* Start: ASAP

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-11-114667/TL in subject of your application.

French speaking Technical Support opportunities in Cork, Ireland �22-25k

Title: French speaking Technical Support opportunities in Cork, Ireland �22-25k
Salary: �22000 to �25000 per annum
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 21st May 2012

Company: Our client is an outsourcing company that provides end-to-end customer service, technical support and sales services to SME & Enterprise customers across the world. They are based in Cork, Ireland and are building a new team of technical support professionals to work on a new client account.

Role: In the role of French Technical Support Agent you will support the customers of a global technology company that provide b2b solutions to corporate clients across the world. The technical support agent will take calls from our French markets regarding products and will troubleshoot queries, technical questions and setting up accounts so that the user can utilize the system correctly.

Skills: The skills needed for this role are as follows;

Must be fluent in French and English additional European languages are advantageous
Candidates will have 6 months experience working with Flash AS2 and AS3 and have a strong knowledge of HTML5, JavaScript and XML coding
He/She must have 1 years customer service experience and 1 years online advertising experience
The successful candidate will be a quick learner with ability to grasp new programming or coding languages
A knowledge of Mobile SDK and SQL is desired

Gain: If you are interested in a technical support role where you can work for a global IT company supporting interesting technology products this is for you. The salary on offer is a very attractive �22-25k per annum so please do not hesitate to contact our team.

Origin Multilingual / BeeswaxEurope
Ireland: +353 0 1 231 3100
Germany: +49 30 567 96508
UK: +44 0 20 7136 3000

French Speaking Market Researchers

Title: French Speaking Market Researchers
Salary: Excellent Hourly Rates
Location: United Kingdom, London, Central London, London
Languages: French
Posted: 18th May 2012

French Speaking Market Researchers
Locations � London Central, North West London
Excellent Hourly Rates
Temporary
Job Reference JB008662

Are you fluent in French with good business English? LRS (Language Recruitment Services) are regularly recruiting for French speakers to carry out market research projects for our various international clients in London. The role involves making outbound calls in a B2B environment to establish consumer behaviour trends. You will use scripts to conduct telephone interviews, to obtain key information from a variety of customers,

Some experience in market research would be ideal but some clients are willing to train. If you are available immediately then please send you CV today in word forma,

Keywords; French Speaking Market Researcher; French Speaking Market Researcher; French Speaking Market Researcher; French Speaking Market Researcher; French Speaking Market Researcher; French Speaking Market

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Customer Service/Account Manager fluent French/German/Italian

Title: Customer Service/Account Manager fluent French/German/Italian
Salary: £12 per hour
Location: United Kingdom, South East, Surrey
Languages: French, German, Italian
Posted: 18th May 2012

Customer Service Advisor/ Account Manager fluent in French, German and/or Italian

Job Location: Weybridge, Surrey. (South West of London)

Salary: £12 per hour - long term temp role.

Reference: MJ 7.10

Company
European division of household name technology company with global presence

Role: Trilingual Customer Service Advisor / Account Manager fluent in French, German and/or Italian

This trilingual Customer Service Advisor / Account Manager fluent in French, German and/or Italian deals with requests in French, German and/or Italian and English. You will be managing French, German and/or Italian clients and providing an exceptional customer service.

Profile
- Fluent in French, German and / or Italian plus English
- Proven Customer Service experience
- Proven order processing experience
- SAP knowledge.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Margot, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

French Speakers further your accounting career in a cash management position!

Title: French Speakers further your accounting career in a cash management position!
Salary: Attractive salary
Location: Poland, ?ódzkie, ?ódz
Languages: English, French
Posted: 21st May 2012

French Speakers further your accounting career in a cash management position!
Our client is a global technology Services Company. It has offices in 29 countries and development centres and provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries.

They are seeking a fluent French expenses manager to work in their development centre in Lodz Poland

Employee Benefits:
The employer offers successful candidates Polish language lessons to assist with integration, financial contribution towards 3rd level studies. An opportunity to work with a young, driven and well organised team. As the company is a multinational organisation with over 100,000 employees worldwide they can offer very attractive internal promotion opportunities

Employer requirements
The ideal candidate will have fluency in French and English along with an advanced understanding of financial processes and procedures. They will be have a friendly and efficient manner with both colleagues and customers and be 100% focused on service and task management. Previous experience or a financial qualification will be an advantage.

To Apply:

If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Ciaran on 00353 1894 3006 or email your C.V. to ciarand(at)mgirecruitment.com

mgi recruitment is the leading specialist in Multilingual Recruitment, owned and managed by professionals with experience spanning over 10 years. For further information on our open roles please visit www.mgirecruitment.com

Join us on facebook to be in with a chance to win an Ipad 3 - www.facebook.com/mgirecruitment

Account Manager with French, German, Spanish or Italian

Title: Account Manager with French, German, Spanish or Italian
Salary: £30-35K depending on experience
Location: United Kingdom, London, Greater London
Languages: French, German, Italian, Spanish
Posted: 18th May 2012

Job Title: Account Manager with French, German, Spanish or Italian
Location: Greater London
Ref: NH011534
Salary £30-35K depending on experience
Hours: 40 per week (may include weekends)

Language Recruitment Services (LRS) is currently recruiting for a talented and experienced Account Manager with either French, German, Spanish or Italian language skills together with excellent English to join their successful team in London. You will be responsible for managing a strategic business relationship with a top client and therefore you will be required to attend client meetings based both in the UK and in Europe. This is an exciting opportunity with real room for growth and development in a driven and progressive environment.

Responsibilities:
� To build up and maintain a strong understanding of the client�s requirements
� To win the respect and trust of the client; proving this through compiling regular reports to be presented at review meetings.
� Running various programmes and campaigns for the client and delivering them to tight deadlines.
� Market research and analysis to be undertaken regularly and to be used to create new initiatives.
� Responsible for the account�s budget management, making sure that campaigns and service agreements have been carried out successfully and accurately invoiced for within the timeframes agreed.
� Close cooperation with manager and operations manager and other important stakeholders.

Requirements:
� Experience of contact centres/ subscription / membership or loyalty programmes
� Excellent communication skills in English as well as fluency in either French, German, Spanish or Italian.
� Experience of working on international accounts ideally within a technology based market.
� Proven track record of managing complex projects involving multiple stakeholders
� A degree or equivalent qualification in marketing or communications would be a great advantage
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer
For more information see http://www.lrsuk.com/about-us.php

French Speaking Customer Service

Title: French Speaking Customer Service
Salary: £7.00 per hour
Location: United Kingdom, Scotland, Glasgow Area
Languages: French
Posted: 3rd May 2012

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Glasgow area. The company pride itself on its ability to develop exceptional staff and will also offer first class training. Applicants applying must be fully flexible Monday - Sunday 7am - 10 pm.

Key responsibilities of the role will include:

- Fluency in French
-Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.

HR/Payroll Assistant with fluent French

Title: HR/Payroll Assistant with fluent French
Salary: £25000 per annum
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

HR/Payroll Assistant with fluent French

Job Location: South London, 30mins by train from LB or LV rail stations

Salary: £ 25,000

Reference: YM 03/05

A French speaking Human Resources Assistant is urgently sought for the Personnel department of this multinational company based in the south of England. Fluent French is essential for frequent liaison with other European countries (especially Nordic and Benelux).

The French speaking European HR Assistant role involves providing general personnel support in conjunction with a team of professional HR colleagues. Responsibilities include, among others: maintenance of HR database, benefits, recruitment, training, invoice processing and dealing with general international employment and personnel matters. The role also involves preparing and monitoring payroll instructions for the UK and other countries as required.

Company - Our client is a Multinational leader in their field

Profile
- Fluency in French and English is essential and any other European language would be an advantage
- Solid experience within the UK in a Human Resources administrative role, preferably in a multinational environment is essential
- Previous payroll experience

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Yasmina Mallem, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

French / German / Japanese - IT Support Analysts

Title: French / German / Japanese - IT Support Analysts
Salary: �29k basic + relocation
Location: India, Delhi
Languages: French, German, Japanese
Posted: 18th May 2012

French/German/Japanese -IT Support Analysts � Delhi, India
Salary �29k+ per year

Excellent opportunity to join this growing company who are looking for a number of IT Support Analysts. Candidates should have a third level qualification in IT and have good network support skills gained in a commercial environment. Candidates will be taking calls in the native language and dealing with the call until successful resolution of the end users IT problem.

Candidates must be native level in one of the langugages and have the relevant experience.

This is an excellent opportunity, the salary is about 5 times the national average. Excellent support provided ie flight reimbursed and 2 weeks free accommodation.

The company will apply for work permits etc.

French Speaking Client Services Account Manager

Title: French Speaking Client Services Account Manager
Salary: £28000 per annum
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

French Speaking Client Services Account Manager

Job Location: Central London

Salary: from £28k per annum

Duration: temp-to-perm

Reference: AC 40.17

Company: Online Technology Company

Central London based company is looking for a bright and motivated French Client Services Account Manager with an interest in the financial world and online technology, for a commercial role in their virtual data systems business.

The company is an online technology business with close ties to the financial industry.
Your role would be to work with French customers and independently manage client projects: being the main point of contact for the client, and ensuring the best delivery of service in accordance to client specifications accurately and timely. You will provide top class post-sales services to a demanding client base: French Investment Bankers, Corporate Lawyers, Corporate Board members and required to effectively identify and anticipate client needs;

You would be provided with full training and the role is a major stepping stone towards a career in the media/finance sector, an excellent opportunity for bright, commercially minded people with drive and ambition.

Profile

*Fluent in French in addition to English
*Previous experience in a client services or account manager role.
*Excellent communication and listening skills
*Ability to service clients effectively: Ability to host client meetings, presentations and training sessions in a face to face as well as an on-line environment;
*Computer literate
*Ability to successfully manage a multiple client relationship(s) in a high demand business;
*A polite, confident and friendly manner
*An interest in finance and technology are all essential attributes to posses
*Pro-active with a positive attitude, works well on their own and takes responsibility for their work

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Alex, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

French speaking Social Media Assistant

Title: French speaking Social Media Assistant
Salary: £20000 per annum
Location: United Kingdom, London
Languages: English, French
Posted: 21st May 2012

French speaking Social Media Assistant

Job Location: London

Salary: approx. £20,000 per annum

Reference: FE 24/03

Role:
French speaking Social Media Assistant

This is a fantastic opportunity to work as a French speaking Social Media Assistant in a leading fashion company. As a Social Media Assistant you would use your French language every day in a very dynamic and creative environment. The role is responsible for managing the social media sites specific content for Facebook, twitter, tumbler etc.; as well as translating the English social media sites and creating new content. You would work directly with country specific cultural and fashion business environment, hence excellent knowledge of French language and cultural reality is essential.

Company:
Our client is has a great footprint in the Fashion Industry

Profile:
* Fluent in written & spoken business French
* Highly organized and exceptional time management skills
* Ability to independently manage workflow and prioritize tasks in order to meet competing and changing deadlines, with a sound awareness of the teams requirements
* Understanding and/or interest to work in a fast-paced team in a fashion environment
* Understanding of web technologies or at least social media content
* Understanding of image compression, optimization and colour correction for web

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Frank Etman
CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

Tech Support Reps - French/French & Spanish/Turkish

Title: Tech Support Reps - French/French & Spanish/Turkish
Salary: �negotiable
Location: Ireland, South-West, Cork, Cork
Languages: French, Spanish, Turkish
Posted: 18th May 2012

Tech Support French/French & Spanish/Turkish

Salary : Excellent + relocation assistance

The support will be provided directly to our customers and clients over the phone, email etc.

The role will involve end to end management of all issues from customer and clients regards technical queries.

Provide first and second level of troubleshooting to customers and L1 and L2 support to clients.

Candidates should have a minimum of 2 years proven experience in a post sales or customer support background gained ideally within a corporate or distribution channel support environment

1 year�s experience of networking, web tools and internet protocols.

Recruitment Direct is acting as a recruitment agency

French speaking Sales Administrator

Title: French speaking Sales Administrator
Salary: £21000 per annum
Location: United Kingdom, London
Languages: English, French, German
Posted: 21st May 2012

French speaking Sales Administrator

Job Location: West London

Salary: up to £21,000

Reference: RA 27/02

Role:
French speaking Sales Administrator

As a result of an ongoing expansion, my client is looking for a fluent French speaker to join their dedicated and highly dynamic organisation in an import/export scope. You will be responsible for the management client accounts, using your French, resolving enquiries and issues related to sales orders, deliveries and samples in order to ensure customers' requirements are fulfilled.
The French Sales Administrator will shadow head of sales in a range of duties thus offering them great exposure to the entire operation and an opportunity for quick progression.

Company:
A World leading manufacturer

Profile:
- Fluency in French in addition to English. (both written & spoken)
- Previous experience in a Logistics or Import/Export environment is ideal.
- Previous customer services or sales administration experience
- Knowledge of the logistics and transports industries is essential
- Excellent numerical, organizational, communications skills
- Team orientated person essential
- Capable of understanding cultural differences resulting from working in an international environment
- Familiar with Microsoft software packages

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Ricardo de Abreu
CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Bilingual Publisher Servises Liaison

Title: Bilingual Publisher Servises Liaison
Salary:
Location: The Netherlands, Noord-Holland
Languages: English, French, Italian, Portuguese, Spanish
Posted: 24th May 2012

Company description
International comapny located in Rijsenhout

Job description
PLEASE NOTE THAT WE CAN ONLY CONSIDER YOU FOR THIS POSITION IF YOU SPEAK FLUENT GERMAN AND ENGLISH or FINNISH AND ENGLISH

* for the German and English speaker is only Part time, 3 days a week including wednesday. This is a temporary role for minimum 6 months.

* the Finnish speaker is required to work full time (40 hours per week)

- Handle requests from other offices related escalated claims + non service issues
- Support to local publishers (questions about orders, claims, and payments)
- Work on payment reminders, statements + credits
- Support to PS Bham for queries about invoices, credits + refunds
- Work pro-active with publishers to have a good, stabile relationship and help support the local market

Requirements
- A very good ability to communicate person-to-person verbally and in writing inÂ English and German or Finnish and English
- Experience of at least 2 years in a customer service/ administrative role.
- Accounting background desirable
- Very good command of the languages in writing and speaking
Pro-active work attitude and the ability to multitask and prioritize a demanding workloadStrong service oriented abilities is obliged Knowledgeable in the functionality and usage of the internet and MS Office Strong service oriented abilitiesVery good communication skills in writing and on the phone Team player:Â need to be able to work with publishers, offices and colleagues at headquarter and the own European team

Salary indication
up to 2,300 gross per month. The salalry will depend on the experience. This can be a part or full time position and the comapny offers a 13th month.

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.Â We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek www.undutchables.nl voor meer informatie over de vacature Publisher Services Liaison speaking German AND English or Finnish and English - CG (https://beheer.ingoedebanen.nl/redirect/url/4daed233a7e2b/toplanguagejobs) of solliciteer online op de vacature Publisher Services Liaison speaking German AND English or Finnish and English - CG (https://beheer.ingoedebanen.nl/redirect/url/4daed233a7e2b/toplanguagejobs).

Junior logistics position for Fluent Bilingual French/German speakers. If you are fluent i

Title: Junior logistics position for Fluent Bilingual French/German speakers. If you are fluent i
Salary: Attractive Salary
Location: Austria, Kufstein
Languages: French, German
Posted: 21st May 2012

Junior logistics position for Fluent Bilingual French/German speakers. If you are fluent in both of these languages apply now!

Our client requires candidates who are fluent in BOTH French AND German!! This role is a junior logistics position with a world leader in global distribution. They require a junior executive for the French market.

N.B. You MUST be fluent in both languages or you will not be considered for this role!

The employer is offering:
 An excellent salary �30,000 + performance benefits and bi-annual bonus
 Company transportation
 Excellent relocation package- paid travel and accommodation assistance
 Subsidised canteen
 Excellent prospect of internal promotion

The role
 Coordinating of entire logistics and export process for French clients to various destinations
 Assess the market in France( survey competitors, potential new business etc)
 Deal with customers in a polite and friendly manner through French and German.
 Managing customer database and dealing with customer orders/queries.

Requirements
� Fluent French is a essential as well as Advanced German (B2 standard or higher)
� A degree in business is essential
� Previous experience in an international logistics role is of benefit
� Fully computer literate, experience with troubleshooting and technical issues
� Excellent communication and person skills

To Apply
If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Ciaran on 00353 1894 3006 or email your C.V. to ciarand(at)meghengroup.com

mgi recruitment is the leading specialist in Multilingual Recruitment, owned and managed by professionals with experience spanning over 10 years. For further information on our open roles please visit www.mgirecruitment.com
Join us on facebook to be in with a chance to win an iPad 3 - www.facebook.com/mgirecruitment

Fantastic Opportunity! German Customer Service Representative required urgently!

Title: Fantastic Opportunity! German Customer Service Representative required urgently!
Salary: �25,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Danish, Dutch, French, German, Italian, Russian, Spanish, Czech, Polish, Slovak
Posted: 21st May 2012

Our client, a healthcare device and supply company has an excellent new opening for the position of German Customer Service Representative with a 2nd European language.

The ideal candidate will have a minimum of 1 years experience in a customer service environment,
fluency in German and English + additional European language eg: French, Italian, Spanish, Dutch, Russian, Polish.

The salary for this role is 25,000 plus an attractive benefit package.

Please call Anna on +353(1)6489627 for more information and submit your CV to anna.cywinska@reedglobal.com

Sales Executive/ Assistant Manager with French and/or Spanish

Title: Sales Executive/ Assistant Manager with French and/or Spanish
Salary: £25000 - £28000 per annum + Excellent Benefits
Location: United Kingdom, South East, Hertfordshire
Languages: English, French, Spanish
Posted: 21st May 2012

Export Sales Executive/ Assistant Manager with French and/or Spanish

Job Location: Near Barnet and the M25

Salary: £25,000 - £28,000 + excellent benefits

Reference: KH/ RA 02/04

Role:
Export Sales Executive/ Assistant Manager with French and/or Spanish

We are looking for an International export sales professional with fluent French and/or Spanish and two years'+ experience selling consumer brands/ products in the international markets through distributors / agents / own offices, etc.

The focus areas will be:
New Business Development - setting new distributors and changing some of the under-performing distributors in key markets

Current Distributors - handling current distributors. Sales / Distribution / Marketing Support / Sales and Stock Forecasting / Competition analysis /

The Job involves handling various European markets; extensive travelling; independently handling these markets - involved in sales, market development, new business development etc.
The ideal candidate will have solid relevant experience, the ability to speak languages (French / Spanish) and they will be reporting to Senior Export Manager.

Company - Our client is the world's leading manufacturer in their field.

Profile
*Must have fluent French and/or Spanish and the ability to commute or move to the North London/ Barnet area
*Solid International Business Experience handling distributors
*Setting up new distributors in Europe
*Export sales experience
*Thorough knowledge of export documentation and procedures
*The ability and willingness to travel extensively throughout Europe
*Computer literate - knowledge of Word / Excel / Power point

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Ricardo, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Executive Assistant with fluent Italian AND French

Title: Executive Assistant with fluent Italian AND French
Salary: £35000 - £45000 per annum + excellent benefits
Location: United Kingdom, London
Languages: English, French, Italian
Posted: 21st May 2012

Executive Assistant with fluent Italian AND French

Job Location: Central London

Salary: c£35,000 - £45,000 + excellent benefits

Reference: KH 01/04

Role:
Senior Executive PA with fluent Italian AND French

A Senior Director urgently requires an Executive Personal Assistant with fluency in Italian AND French (all languages must be fluent written and spoken). The Italian AND French speaking PA will provide top-level secretarial support including diary management, international travel coordination, processing expense reports etc.

Due to the nature of the work, excellent communication skills and absolute discretion are essential, as is flexibility regarding working hours if urgent deadlines have to be met.

Company:
Our client is an International Blue Chip Company

Profile:
* Fluency in Italian AND French + English
* MS Office (advanced Outlook, Word, Excel)
* Solid previous PA/ Executive Assistant experience at a very senior level, i.e. Chairman, CEO equivalent
* Resilient, able to cope in a pressurised environment
* Flexibility regarding working hours is required
* Pro-active, able to prioritise, highly organised, flexible
* Team player, used to dealing with multi cultural group

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kirsten Haeusser

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Order Manager with French or German

Title: Order Manager with French or German
Salary: �35000
Location: Ireland, South-West, Cork
Languages: French, German
Posted: 21st May 2012

Responsibilities include:

Managing and monitoring the order process for a portfolio of clients.
Entering orders onto company system.
Updating client details on database.
Liaising with internal teams.
Providing customer service and order management reports.
Order matching and booking.

Key Requirements include:

2-3 years experience in a similar role.
The ability to organise your work
Attention to detail
Excellent IT skills
Strong work ethic
Must be fluent in English and fluent in one of the following French or German.

English into German and/or French Translator - Inhouse

Title: English into German and/or French Translator - Inhouse
Salary: Up to 40,000
Location: United Kingdom, South East, Buckinghamshire, buckinghamshire
Languages: French, German
Posted: 18th May 2012

English into German and/or French Translator - Inhouse

You do not need to be a qualified Translator for these roles as long as you have the required scientific background - Please read the ad for further details

Engineering - Scientific Translator - (English into German and/ or French speaking)

Location: 20 Minutes on the train from London Paddington

Job Reference: CV011988

LRS (Language Recruitment Services) is currently seeking various Engineering - Scientific Translators - In house Translators ( Please find the language requirements here below) to work for an International Translation Agency with a global reputation second to none, they specialize in the scientific, engineering and medical sectors.

Engineering - Scientific Translators - ( English into German and/ or French)

Various roles one of each, please check the various vacancies we are recruiting for:

1 X English into French Electronics/ Physics Translator - French and excellent knowledge of English and German and at least a degree level qualification in electronics/physics

1 X English into German Electronics or Telecommunications Translator - German and excellent knowledge of English and at least a degree level qualification in electronics or telecommunications. Knowledge of signals processing would be of interest.

English into German and/or French Translator - Inhouse

Engineering - Scientific Translators - ( English into German and/ or French) your role will include the following tasks:

* Responsible for the translation of relevant industry texts

* Leasing with company Translation Coordinators

Key words:

Engineering, science, chemistry, physics translator

Engineering, science, chemistry, physics translator

Engineering, science, chemistry, physics translator

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

Applications can only be accepted from individuals who are eligible to work in the UK Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer.

Activate One Click Ap

Bilingual Customer Service Agent (Gaming or IT)

Title: Bilingual Customer Service Agent (Gaming or IT)
Salary: £14000-£17250
Location: United Kingdom, Northern Ireland, Belfast
Languages: Danish, Dutch, Finnish, French, German, Norwegian, Swedish, Hebrew
Posted: 18th May 2012

Customer Service (Gaming or IT) French, German, Danish, Dutch, Hebrew, Finnish, Swedish or Norwegian

Our client based in Belfast has requirements for many candidates with an interest in gaming or IT. Candidates must speak at least one of the languages fluently as well as fluent English.

Salaries £14000 to £17,250 depending on the role.

Belfast is recognised asbeing one of the cheapest cities in the UK, shared accommodation can cost less than £300 including bills.

Relocation assistance i.e. flight and 7 nights hotel accommodation paid for.

French Speaking Bilingual Secretary

Title: French Speaking Bilingual Secretary
Salary: £12 - £15 per hour
Location: United Kingdom, London, East London, 27
Languages: English, French
Posted: 21st May 2012

French Speaking Bilingual Secretary

Job Location: Canary Wharf, London

Salary/Additional Information: £ 12 - 15 p/h + paid holiday + paid EU bank holidays
The salary is paid on a temporary hourly rate initially c£12 - 15 per hour according to experience (ae) + holiday pay + 17 paid E.U bank holidays. Should the positions go on to contract directly with the client you could expect to receive an annual salary in the region of £24-32,000 ae. Other benefits once on contract would include pension, medical insurance and an extremely generous annual leave package.

Reference: RF/BLS/FRE

Company:
A European organisation whose main responsibility is the protection and promotion of public and animal health. They work closely with international partners, reinforcing the EU contribution to global harmonization and offer a truly cosmopolitan, multilingual working environment.

Role:
French Speaking Bilingual Secretary
To provide French speaking secretarial support to a small team of executives in a pharmaceutical environment. You will be responsible for providing a full range of secretarial support duties to include dealing with large multilingual documents, travel and diary management, formatting reports, organising meetings and liaising with delegates.

You will be required to multi-task and manage a busy schedule and it is therefore important that you have proven secretarial and administrative skills. The role is varied but is a classic secretarial one and therefore would be best suited to French secretaries who are keen to carry on working in a secretarial career.

The working language of the organisation is English but all EU member country languages must be represented.

These positions are recruited on a temporary contract initially therefore you must be available to start work immediately.

Profile:
 Fluency in English and French with any other EU language a bonus
 Proven secretarial experience from a stable international background (to include some secretarial experience in the UK)
 Educated to a minimum of A-level standard (copies of all education certificates will be required upon application)
 Advanced MS Office and typing skills of min 45wpm (these will be tested upon application)
 You must be available to work immediately as roles always start on a temporary basis
 You must have an EU passport and have full eligibility to work in the UK for this EU organisation

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Rebecca Foreman

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

French OR German Speaking Customer Support Agent

Title: French OR German Speaking Customer Support Agent
Salary: � 21 500
Location: Ireland, South-West, Cork, Cork
Languages: English, French, German
Posted: 18th May 2012

Exciting opportunity for junior French or German speakers working in a dynamic environment in Dublin.

Responsibilities (not limited to):
�Provide telephone, email and forum moderation support on a wide range of basic technical and customer support queries.
�Responsible for delivering timely, accurate technical answers and providing a high degree of customer service satisfaction.
�Contribute to overall team performance, including support and assistance of other team members.

Skills:
�Leaving certificate or equivalent.
�Good technical skills
�Excellent Customer service skills
�Must have strong initiative, be positive and a quick learner.
�Attention to detail.
�Excellent communication skills to include verbal, written and listening. Fluency in French and English or German and English essential

Benefits:
�Competitive Salary
�Career Progression
�Educational Assistance
�Life Assurance
�Pension Scheme
�Refer a Friend Scheme
�Tax Saver Travel Scheme
�Canteen

French Bilingual EU Secretary

Title: French Bilingual EU Secretary
Salary: £12-15 per hour + generous holiday pay
Location: United Kingdom, London, Central London, London
Languages: French
Posted: 18th May 2012

French Bilingual EU Secretary

Hourly rates in the region of £12 -15 per hour + holiday pay + EU Bank holidays.
Permanent salary from £25 - 32K + Excellent benefits.

Our Client is a major EU Regulatory Body responsible for science-based recommendations on quality, safety and efficacy of medicines and disseminating information to the public throughout the EU. They recruit for experienced secretary with fluency in English and minimum one other EU language for their HQ based in
Canary Wharf, London.

This is a fantastic opportunity for French Bilingual Secretary to work in a truly cosmopolitan organisation offering a sociable and professional environment with excellent working conditions (37.5 hour working week), great benefits, ongoing training and professional development.

The roles as French Bilingual Secretary will start on a temp basis usually for approx. 6-12 months with a possibility of becoming permanent on a contractual basis, or continuing on a long-term temporary basis.

TYPICAL JOB DUTIES:
- Full secretarial support including:
- Preparation and finalisation of documentation in all European languages, implementing linguistic changes from Member States
- Preparation of first draft of assessment reports relating to administrative information.
- Formatting and PDF of documents for specialised group
- Organisation of large, international formal meetings, expert meetings, preparation and follow-up of meetings, including the co-ordination of other related activities and:
-arranging logistics with Conference Services including availability of meeting rooms, invitations, photocopying and distributions of documents; agendas, attendance at meetings and minute-taking.
- Extensive travel arrangements and expenses
- Preparation of correspondence
- Telephone and email liaison internally and with delegates, stakeholders, agents and pharmaceutical companies
- Typing and sending of memos, filing of letters, answering telephone calls, etc.
- Preparation of presentations/ slides for internal/ external meetings and conferences.
- Entering paper information for the whole sector into the in-house database.

REQUIREMENTS
Fluency in English and French
Proven secretarial experience, ideally in a team environment
UK based secretarial experience is highly desirable
Strong attention to detail and ability to prioritise
Time management and organisational skills
Excellent communication and interpersonal skills
Proactive self-managers with a sense of urgency
Experience in medium to large sized company required

Good MS Office skills with advanced MS Word for formatting and editing of documents, good typing skills (min 45 wpm)

Candidates should be EU passport holders and educated to A level equivalent standard (copies required)

CVs should be submitted, if possible, in Europass format. CV�s in Word format only please.

Hourly rates in the region of £12 -15 per hour + holiday pay + additional 17 EU Bank holidays. Permanent salary from £25 - 32K + Excellent benefits.

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 5 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.
LRS is an equal opportunities employer

�Keywords:

FRENCH BILINGUAL EU SECRETARY FRENCH BILINGUAL EU SECRETARY FRENCH BILINGUAL EU SECRETARY FRENCH BILINGUAL EU SECRETARY FRENCH BILINGUAL EU SECRETARY FRENCH BILINGUAL EU SECRETARY
FRENCH BILINGUAL EU SECRETARY FRENCH BILINGUAL EU SECRETARY

French or German Speaking Telesales

Title: French or German Speaking Telesales
Salary: 30000 euros basic + commission
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: French, German
Posted: 18th May 2012

OUR CLIENT BASED IN THE DUBLIN AREA REQUIRES FRENCH OR GERMAN SPEAKING TELESALES AGENTS

SALARY 30K EUROS BASIC PLUS COMMISSION 40K OTE PLUS BENEFITS

MIN 12 MONTHS SALES EXPERIENCE REQUIRED, CANDIDATES MUST HAVE PREVIOUS TELESALES EXPERIENCE

CANDIDATES MUST BE FLUENT IN FRENCH OR GERMAN AND ENGLISH

RECRUITMENT DIRECT IS ACTING AS AN EMPLOYMENT AGENCY

Dutch, German or French Speaking Customer Service

Title: Dutch, German or French Speaking Customer Service
Salary: �Competitive and relocation
Location: Greece, Athens, Greece
Languages: Dutch, French, German
Posted: 18th May 2012

Our client based in Athens is a leading worldwide international call centre outsourcer for many leading companies whose brands are recognised throughout the world.

Excellent opportunity to join a leading company and enjoy the sunshine.
Excellent training provided and working in superb working environment.

Job description:

- Answer customers� enquiries over the phone
- Advise Dutch, German or French speaking customers via the telephone and email
- Trying to resolve customer issues and if not possible then escalating them and issuing a case number

Your Profile

- Native level Dutch, German or French and English
- Strong interest in Information Technology
- Highly motivated and eager to learn

Company provides:

- Flight to Greece, transfer to the hotel on arrival and 2 weeks hotel accommodation. Assistance by company employee in setting up with bank account, tax ref number etc.

- Excellent Training which is paid

- Competitive salary (14 salaries in a year- 1 extra salary in summer and 1 in Christmas) which allows for a good standard of living. Stable employment with a leading world wide employer.

Part-time Customer Service Manager with French & German

Title: Part-time Customer Service Manager with French & German
Salary: £28000 - £32000 per annum + pro rata
Location: United Kingdom, London
Languages: English, French, German
Posted: 21st May 2012

Part-time Customer Service Manager with French & German

Job Location: London

Salary: £28,000 - £32,000 pro rata.

Reference: FE 05/09

Role:
Part-time Customer Service Manager with French & German

Our client is looking for a Customer Service Manager with fluent German, French & English to be a role model and leader with the ability to solve problems, take decisions and manage the relationships with their outsourced call centres. The French, German and English speaking Customer Service Manager has to manage the entirety of their Customer Service operations within the relevant territories, dealing directly with process implementation, standard service issues and all other analysis ensuring the exemplary operation of the relevant suppliers and partners.

This role is a part-time role. Working hours: Mon - Fri: 7.00pm - 11.00pm.

Company:
Our client is a global market leading company in the fashion industry

Profile:
* Fluent French and German as well as fluent English
* Customer Service Management / Team Leader within manager experience essential
* Coaching or training experience
* Demonstrable experience of handling complex situations and conflict management
* Experience of leading customer relationship management and service recovery planning

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Frank Etman
CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

French Finance Admin

Title: French Finance Admin
Salary: £6.44 - £7 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are seeking to recruit a French Speaking Finance Administrator to join the Finance department of leading international employer in Belfast.

Applicants will be fluent in French with previous experience gained in a finance or payment processing environment.

Duties will include;
* Processing high volumes of Purchase Ledger invoices and credit notes
* Invoice matching and approval seeking
* Processing to required level of accuracy and within target
* Admin duties including opening post

French Technical Support

Title: French Technical Support
Salary: £10 - £21000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit French Technical Support Analysts to join a leading employer at their Belfast facility to support internal users in both French & English.

The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance.

Primary responsibilities will include but are not limited to:
* Remote support of desktop operating systems and applications
* Remote support of production applications
* Remote support of IT infrastructure including networks, active directory and Unix
* Incident management of high impact IT Issues impacting production
* Any other tasks required as directed by line management

Qualifications and Experience Required:

Essential:

We are looking for candidatea who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.

In return you can expect an excellent hourly rate of pay, generous shift allowances plus exciting career development opportunities within a leading employer.

French Support - not call centre

Title: French Support - not call centre
Salary: Negotiable
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit French Customer Support (not a call centre) to join a leading employer at their Belfast facility on long term contract basis.

Applicants must be fluent in French with strong English, good IT and communication skills, ideally with previous work experience in a business or support environment.

Working as part of a team, on a shift basis, you will be supporting internal colleagues, attempting to resolve information queries and issues and administration of activites.

In return you can expect an excllent rate of pay, shift premiums and exciting career development opportunities.

French Customer Support - £10.28/HR

Title: French Customer Support - £10.28/HR
Salary: £10.28 per hour + shift pay, canteen, hol pay
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 24th May 2012

We are currently seeking to recruit a French speaking Support to join a leading employer at their Belfast facility on a long term contract basis paying £10.28/hr plus generous shift allowances.

Key Responsibilities:

The successful candidates will work as part of a team providing remote IT support to business units in both English and French. Shift work will be required but will be well compensated with a generous shift allowance.

Primary responsibilities will include but are not limited to:
* Remote support of desktop operating systems and applications including Windows, Lotus Notes and MS Office.
* Remote support of production applications including SAP and Auto-CAD.
* Remote support of IT infrastructure including networks, active directory and Unix.
* Incident management of high impact IT Issues impacting production.
* Any other tasks required as directed by line management.

Qualifications and Experience Required:

Essential

We are looking for a candidate who has demonstrated strong interpersonal and communication skills in both English and French. These are essential in the provision of remote support. Candidates must be able to show evidence of significant experience of providing customer support via telephone in a business environment.

Desirable

Experience in providing IT support in a helpdesk environment would be desirable but is not essential as full training will be provided as well as on-going coaching.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

FRENCH speaker � SENIOR MARKET RESEARCH MANAGER (healthcare) � Geneva

Title: FRENCH speaker � SENIOR MARKET RESEARCH MANAGER (healthcare) � Geneva
Salary: TBD
Location: Switzerland, Genf
Languages: French
Posted: 30th Apr 2012

Our client in a leading company in market research and is looking for a Senior Market Research Manager for its healthcare team.

Your responsibilities

Your role will be twofold as you will be focusing in the delivery of high quality market research projects for the health care industry, as well as developing the company´s portfolio of clients. These responsibilities mainly include:

- Performing and managing all phases of a market research: design, execution, analysis, presentation and recommendations
- Discussing strategic business issues with clients and preparing innovative proposals
- Supervising the work of project managers and participating in their development
- Developing existing clients
- Expanding the company client base

Your profile

- 5 years experience in quantitative market research in the medical, clinical, pharmaceutical or epidemiological area
- Minimum Master's degree or equivalent in Market Research, Marketing, Business Administration or Econometrics, or studies related to Medical, Clinical or Epidemiological areas
- French speaker
- Strong analytical skills
- Commercial attitude and acquisition power
- Excellent communication skills, both in speech and writing

Please send your CV in full confidentiality to Deborah Lemberger at Deborah@approachpeople.com

Sales Agent Dutch/French/German Market (Current / Existing Customers)

Title: Sales Agent Dutch/French/German Market (Current / Existing Customers)
Salary: OTE �35k pa
Location: Ireland, Border, Louth, Louth
Languages: Dutch, French, German
Posted: 18th May 2012

Sales Agent Dutch/French/German (Current / Existing Customers)
You will be required to sell a range of products to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.
Functions:
o Phoning customers from existing customer database and generating increased sales
o Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets
o Calling customers from existing mail orders received
o Entering orders on database and upselling live to customers
o Strengthen existing relationship with its high-value customers
o Participation in product projects when required
o Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products.
o Verifying the order and customer details on-line
o Any other duties/projects as directed by Senior Management
Skills/Attributes/Requirements:
o Minimum of 1-3 years experience in sales, building relationships with key decision makers
o Skilled negotiator
o Have the ability to maintain professionalism under pressure
o An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
o Self-motivated and goal oriented
o Strong customer service and the desire to be successful exceed targets and integrate into a team-based organisation
o Be a good team player
o Fluent in Dutch/French/German
o Good English
o Ability to speak European language(s) a bonus
Normal Hours of Work: 39.5 hrs per work � Day Shift is from 7.30 am to 4.30 pm (depending on language) Mon to Fri.
Salary: Starting Salaries from �17,000 - �18,000 (depending on language skills) basic per annum depending sales experience plus sales commission of �100 - �500 per week (depending on targets reached) = �30,000 - �35,000 OTE uncapped commission depending on targets reached.
We pay for flight ticket to come to Ireland with 2 - 4 nights accommodation.

Examples of Incentives Highest revenue per agent/team � daily, weekly & monthly incentives such as Hampers (Wine/Chocolate), Boxed Gift Sets, Vouchers for Shopping Centres.
Location: Co Louth. IRELAND.
WE WILL ASSIST WITH RELOCATION

French or German speaking Social Media Sales Engineer

Title: French or German speaking Social Media Sales Engineer
Salary: Excellent + Outstanding benefits
Location: United Kingdom, London, Central London
Languages: French, German
Posted: 18th May 2012

French or German speaking Social Media Sales Engineer # Sales Consultant West London

Job Reference CV011888

Salary Excellent + Incredible Benefits

LRS (Language Recruitment Services) is currently seeking either a French or German spkg Social Media Sales Engineer for a Global Creative Media Solution Agency candidates who have worked for International Ad agencies are very welcome

This vacancy is a customer facing and technical sales position aimed at assisting clients with technical resolutions.

You will be working in their cosmopolitan and vibrant international sales team, covering all social media solutions for media companies such as TV companies, Ad agencies, Digital companies, there is a strong need for an excellent candidate with experience in advertising agency or social media agencies who can speak either German or French or both languages fluently. You will identify media companies proposing them unique tools increasing proven social ROI - Media clients notice a huge enhancement in engagement, better social ROI,

French or German speaking Social Media Sales Engineer Duties:

* Responsible for leasing with Engineers within TV companies, Leveraging excellent knowledge of web, mobile, and traditional software architecture. Demostrate media clients how products can be integrated
* Understanding OpenID, OAuth, FaceBook, and Twitter.
* Leaising with clients in order to understand their international needs as well as local requirementsfor each market show application architecture, systems integration and other tolls
* Dealing with international account managers, engineers, in order to understand integration options and searching for integration options.
* Clients training, pre purchaseintegrations.
* Dealing with Engineers and Technical Support
* Supporting the design of workflows and data-schemas

French or German speaking Social Media Sales Engineer/ Consulant In order to apply for this exciting role you will need to have:

* Bilingual in English as well as German and/ or French both written and spoken
* Strong experience in a web consultancy profession
* web programming abilities, knowledge of web architecture.
* Ideally knowledge of Java and the way it is used/ *implemented and OpenID, OAuth, FaceBook, and Twitter.
* web authentication

Key Words:

French or German Social Media Sales Engineer ROI JAVA OpenID, OAuth, FaceBook, and Twitter Sales Consultant

French or German Social Media Sales Engineer ROI JAVA OpenID, OAuth, FaceBook, and Twitter Sales Consultant

French or German Social Media Sales Engineer ROI JAVA OpenID, OAuth, FaceBook, and Twitter Sales Consultant

French or German Social Media Sales Engineer ROI JAVA OpenID, OAuth, FaceBook, and Twitter Sales Consultant

French or German Social Media Sales Engineer ROI JAVA OpenID, OAuth, FaceBook, and Twitter Sales Consultant