Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs German Speaking Work from home Customer Service Salary: Excellent
Location: United Kingdom, North West, Lancashire, / Work from home
Languages: English, German
Posted: 19th Mar 2015

Join over 20,000 home-based client support professionals <br /> working with small businesses in the Arise network.<br /> <br /> Arise Virtual Solutions, the worldwide leaders in virtual <br /> services, is rapidly expanding following the addition of <br /> leading brands such as Sky and BT to its client portfolio, <br /> and we now require bilingual agents to service from Apple <br /> Macs in fluent German, alongside English.<br /> <br /> Servicing from the comfort of your own home, you too <br /> could join the revolution and be your own boss, providing <br /> contact centre services through a limited company, gaining <br /> access to your choice of hours from your choice of our <br /> clients! Note some evening and weekend servicing is <br /> required. Agents will take incoming orders, enquiries and <br /> queries from customers of our household name brands. <br /> <br /> Service revenue of £8-10 per serviced hour.<br /> <br /> Keen to learn more about this opportunity to partner with <br /> Arise? Please email us on ariseukadmissions@arise.com, <br /> ensuring you put MAC OPPORTUNITY in the subject line.<br /> <br /> To learn more about the Arise model, please listen to this <br /> recorded Information Session before proceeding:-<br /> http://arise.adobeconnect.com/p2493zggebj/<br /> <br /> Note that this is not the offer of employment, but the <br /> opportunity to partner with Arise.]]>
http://www.toplanguagejobs.co.uk/job/4352642/German-Speaking-Work-from-home-Customer-Service
Technical Customer Support with German Salary: Competitive
Location: United Kingdom, North West, Lancashire, Blackburn - Activhouse
Languages: English, German
Posted: 19th Mar 2015

Job Title: Multilingual Technical Customer Support Representative<br /> <br /> Promethean is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. The company is headquartered in Blackburn in Lancashire, England, with U.S. headquarters in Atlanta, Georgia. For more information, please visit www.prometheanworld.com<br /> <br /> Key Responsibilities: <br /> <br /> ⢠The provision of 1st and 2nd line telephone and e-mail technical support to a customer base (mainly education sector in Europe, Middle East, Africa and Asia-Pacific.) supporting Promethean bespoke software and hardware.<br /> ⢠Problem solving with the customers to bring about a speedy resolution to their enquiries. <br /> ⢠The maintenance of a detailed history on the Call Management System of all issues reported to customer support. <br /> ⢠Work towards and the achievement of set targets in agreed KPIâs<br /> ⢠Deciding how best to resolve a customer query, deciding which queries need to be escalated.<br /> ⢠The translation of relevant documentation for customer use.<br /> ⢠The development of allocated projects designed to raise efficiency within the department, and overall customer satisfaction.<br /> ⢠Substantial numbers of customer calls/emails resolved in timely manner and to customer satisfaction.<br /> <br /> Experience: <br /> <br /> ⢠Have good working knowledge of computer configurations and operating systems <br /> ⢠Previous helpdesk experience<br /> ⢠Excellent time management and organisational skills, excellent communication skills and customer care skills<br /> ⢠Previous knowledge of project work<br /> ⢠(Below expected by the end of 3 months) <br /> ⢠Able to close increasing numbers and variety of telephone and email technical support issues <br /> ⢠Develop good relationships with rest of team and key people in other departments. <br /> ⢠To have gained an excellent understanding of Promethean and its customers, and to suggest improvements to the current systems.<br /> <br /> Education & Qualifications: <br /> <br /> ⢠Desirable: NVQ or equivalent in Customer Care, Language qualification <br /> ⢠Excellent English + German. Desirable languageâs: Portuguese, French, German, Italian, Spanish.<br /> <br /> Location: UK (Office Location if UK/US: Blackburn - Activhouse)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4912822/Technical-Customer-Support-with-German
Mandarin and Cantonese speaking Bank Cashier Salary: c. 18k
Location: United Kingdom, North West, Lancashire, Manchester
Languages: English, Cantonese, Mandarin
Posted: 30th Mar 2015

Job Title: Mandarin and Cantonese speaking Bank Cashier<br /> Skills: Fluent Cantonese and Mandarin, retail / customer service or banking experience<br /> Salary: c.£18k<br /> Status: Maternity contract <br /> Location: Manchester<br /> <br /> Your Job Purpose:<br /> <br /> · To provide all cashier services and handle cash accurately<br /> · To give customers the best impression of the Bank and provide quality customer services in accordance with the Bank's policy and procedures<br /> · To recognise customer needs, to promote business and refer customers to other departments for new services<br /> <br /> Your Main Accountabilities:<br /> <br /> · Greet and help customers in the banking hall as soon as possible<br /> · Process all transactions accurately and open new accounts according to the Bank's policies and procedures <br /> · Handle customers' enquiries<br /> · Maintain security of cashier cash and customers' cheques and deposits<br /> · Promote and cross-sell the Bank's products and services <br /> · Balance cash drawer daily <br /> · Assist in opening and closing the vault, prepare and process incoming and outgoing cash shipments and assist counting and balancing vault cash and coins<br /> · Check SWIFT payment prepared by Settlement Department against remittance application forms<br /> · To verify the signatures of the debit clearing cheques<br /> <br /> Your Experience, qualifications & other requirements specific to the role.<br /> <br /> · Fluent Mandarin, Cantonese and English <br /> · Effective oral, written and interpersonal communication skills <br /> · Ability to work with minimal supervision <br /> · Ability to work with speed and accuracy<br /> · Initiative<br /> · Methodical, organised and tidy worker <br /> · To support and to perform other cashier's duties as required<br /> · To perform other job related duties as requested by Retail Manager<br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4711672/Mandarin-and-Cantonese-speaking-Bank-Cashier
Mandarin speaking Banking Customer Service Salary: 24,000
Location: United Kingdom, North West, Lancashire, Lancashire
Languages: Mandarin
Posted: 30th Mar 2015

Job Title: Mandarin speaking Banking Customer Service<br /> Skills Fluent Mandarin, and ideally Cantonese, some customer related banking experience.<br /> Salary: 19-24k + bonus + benefits<br /> Location: Manchester.<br /> <br /> Your job:<br /> <br /> You will help deliver effective and efficient customer services and also be responsible for customer care, assisting in the marketing and sales of products and services as well as handling daily operational tasks.<br /> <br /> Your main responsibilities:<br /> <br /> ⢠Ensuring efficient customer service <br /> ⢠Dealing with transactions including Deposits, Withdrawals, Outward Remittance, Cheques Paid in, Internal Transfer, Foreign Exchange, Account Closure, Encashment of Credit Card, Encashment of Demand Draft, etc.<br /> ⢠Ordering cheque books and bank giro credit books with printing firm<br /> ⢠Buying and selling of foreign currency <br /> ⢠Processing new account applications<br /> ⢠Handling customer enquiries and resolving problems, <br /> ⢠Liaise with card centre in relation to credit/debit card issues<br /> <br /> Your background:<br /> <br /> University Degree <br /> Experience within Financial Services <br /> Customer Service orientated <br /> Flexibility<br /> Confident<br /> A Team Player<br /> Communication skills<br /> Fluent in English and Mandarin <br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. <br /> <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website. <br /> .]]>
http://www.toplanguagejobs.co.uk/job/4009472/Mandarin-speaking-Banking-Customer-Service