Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Technical Customer Support Representative with English and German Salary: Competitive
Location: United Kingdom, North West, Lancashire, Blackburn
Languages: English, German
Posted: 22nd Oct 2014

Job Title: Technical Customer Support Representative<br /> <br /> Promethean is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. The company is headquartered in Blackburn in Lancashire, England, with U.S. headquarters in Atlanta, Georgia. For more information, please visit www.prometheanworld.com<br /> <br /> Key Responsibilities: <br /> <br /> ⢠Problem solving with the customers to bring about a speedy resolution to their enquiries. <br /> ⢠The maintenance of a detailed history on the Call Management System of all issues reported to customer support. <br /> ⢠Work towards and the achievement of set targets in agreed KPIâs<br /> ⢠Deciding how best to resolve a customer query, deciding which queries need to be escalated.<br /> ⢠The translation of relevant documentation for customer use.<br /> ⢠The development of allocated projects designed to raise efficiency within the department, and overall customer satisfaction.<br /> ⢠Substantial numbers of customer calls/emails resolved in timely manner and to customer satisfaction.<br /> <br /> <br /> Experience: <br /> <br /> ⢠Have good working knowledge of computer configurations and operating systems <br /> ⢠Previous helpdesk experience<br /> ⢠Excellent time management and organisational skills, excellent communication skills and customer care skills<br /> ⢠Previous knowledge of project work<br /> ⢠(Below expected by the end of 3 months) <br /> ⢠Able to close increasing numbers and variety of telephone and email technical support issues <br /> ⢠Develop good relationships with rest of team and key people in other departments. <br /> ⢠To have gained an excellent understanding of Promethean and its customers, and to suggest improvements to the current systems.<br /> <br /> <br /> Education & Qualifications: <br /> <br /> Excellent English + German. Desirable languages: Portuguese, French, Italian, Spanish.<br /> Location: <br /> <br /> UK Blackburn<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4307021/Technical-Customer-Support-Representative-with-English-and-German
Graduate with German Salary: c£18,000 plus benefits and bonus
Location: United Kingdom, North West, Lancashire, Lancashire
Languages: German
Posted: 27th Oct 2014

Prestigious company based in the North West has a superb career opportunity for a German speaker to join their expanding team covering German adn English speaking clientele.<br /> <br /> You will be dealing with enquiries from both English and German speaking markets, and communicating both verbally and in writing in both languages,<br /> <br /> The role will cover managing and develoing potential sales growth for domestic and European distributors. This is a reactive role requiring the ability to work well under pressure and to demonstrate a positive attitude to customer service.<br /> <br /> In order that key accounts are visited, the role will incude an element of travel within the UK and Europe.<br /> <br /> No previous experience is necessary - the role would suit a recent graduate in German who is looking for a progressive career path.<br /> <br /> Starting salary c£18,000 plus bonus and benefits.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4054412/Graduate-with-German
Sales Co-Ordinator with German Salary: c£18,000 plus benefits
Location: United Kingdom, North West, Lancashire, Lancashire
Languages: German
Posted: 27th Oct 2014

Prestigious company based in the North West has a superb career opportunity for a German speaker to join their expanding team covering German and English speaking clientele.<br /> <br /> You will be dealing with enquiries from both English and German speaking markets, and communicating both verbally and in writing in both languages,<br /> <br /> The role will cover managing and develoing potential sales growth for domestic and European distributors. This is a reactive role requiring the ability to work well under pressure and to demonstrate a positive attitude to customer service.<br /> <br /> In order that key accounts are visited, the role will incude an element of travel within the UK and Europe.<br /> <br /> No previous experience is necessary - the role would suit a recent graduate in German who is looking for a progressive career path.<br /> <br /> Starting salary c£18,000 plus bonus and benefits.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4054402/Sales-Co-Ordinator-with-German
Mandarin speaking Banking Customer Service Salary: 24,000
Location: United Kingdom, North West, Lancashire, Lancashire
Languages: English, Cantonese, Mandarin
Posted: 13th Oct 2014

Job Title: Mandarin speaking Banking Customer Service<br /> Skills Fluent Mandarin, and ideally Cantonese, some customer related banking experience.<br /> Salary: 19-24k + bonus + benefits<br /> Location: Manchester.<br /> <br /> Your job:<br /> <br /> You will help deliver effective and efficient customer services and also be responsible for customer care, assisting in the marketing and sales of products and services as well as handling daily operational tasks.<br /> <br /> Your main responsibilities:<br /> <br /> ⢠Ensuring efficient customer service <br /> ⢠Dealing with transactions including Deposits, Withdrawals, Outward Remittance, Cheques Paid in, Internal Transfer, Foreign Exchange, Account Closure, Encashment of Credit Card, Encashment of Demand Draft, etc.<br /> ⢠Ordering cheque books and bank giro credit books with printing firm<br /> ⢠Buying and selling of foreign currency <br /> ⢠Processing new account applications<br /> ⢠Handling customer enquiries and resolving problems, <br /> ⢠Liaise with card centre in relation to credit/debit card issues<br /> <br /> Your background:<br /> <br /> University Degree <br /> Experience within Financial Services <br /> Customer Service orientated <br /> Flexibility<br /> Confident<br /> A Team Player<br /> Communication skills<br /> Fluent in English and Mandarin <br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.<br /> Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.<br /> People First is a leading multilingual employment agency.]]>
http://www.toplanguagejobs.co.uk/job/4009472/Mandarin-speaking-Banking-Customer-Service