Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Relationship Manager (Client Partner) – Italian speaker Salary: Competitive + Performance based bonus and commission
Location: United Kingdom, London, West London, Egham – TW20 9AW
Languages: English, Italian
Posted: 27th Nov 2014

The opportunity:<br /> <br /> A great opportunity to work with an international & dynamic team, delivering valuable insight to C-level clients in large organisations, developing your career with our structured achievement plans gaining a very attractive salary package.<br /> <br /> Your role as a Client Partner at Gartner is to deliver quality account management, building relationships with existing clients ensuring they use and receive value from their purchased Gartner services. Your client’s are all located in Italy, and you will be their primary Gartner contact. <br /> <br /> We are looking for a Italian speaker to join our successful team.<br /> <br /> <br /> Key responsibilities:<br /> <br /> • Build relationships with our existing clients ensuring they are engaged and getting value from their purchased Gartner advisory and research services. <br /> • Proactively working with the clients to understand their current initiatives and aligning Gartner research and expertise to these initiatives. <br /> • Meet client retention targets <br /> • Work in close partnership with Field Sales Account Executives <br /> • Introduce clients to the latest Gartner offerings and product enhancements <br /> • Continually stay abreast of new product offerings and technology<br /> <br /> You are the right candidate for this role if you have:<br /> <br /> • Fluent written and spoken Italian and English language required<br /> • Experience in a client facing role – ideally in a B2B channel<br /> • Results Driven, competitive and goal orientated<br /> • Able to learn quickly with an interest in learning new skills<br /> • Able to prioritize and handle multiple requests concurrently<br /> • Technology sector experience OR a strong interest developing knowledge in this domain<br /> • Excellent written and verbal communication skills<br /> <br /> What we offer:<br /> <br /> • Opportunity to develop your career in the world’s leading IT research and Advisory company<br /> • Performance based bonus and commission plus opportunity to be part of our recognition trip – The Winners Circle https://www.youtube.com/watch?v=zYewsrXZo7s<br /> • Company benefits such as life insurance, private medical insurance (pru-health), attractive pension scheme, 25 days of holiday, cycle to work scheme and many other incentives<br /> • Working at Gartner’s EMEA head quarters located only 30 minutes by train from central London<br /> <br /> Gartner:<br /> <br /> Gartner is the world's leading information technology research and advisory company, providing Clients with cutting-edge advice and thought leadership across the full spectrum of IT for more than 30 years. <br /> <br /> 70% of the Fortune 1000 and 76%of the Global 500 support their key technology decisions with Gartner advice. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4457222/Relationship-Manager-Client-Partner-%E2%80%93-Italian-speaker
Customer Support Representative - Italian speaking Salary: Competitive salary + up to 20% bonus (paid monthly) + exciting development opportunities + great employee benefits!
Location: United Kingdom, London, South London
Languages: English, Dutch, Italian
Posted: 17th Dec 2014

This is an exciting opportunity to join a truly global reaching and innovative organisation. CEB is the leading member-based advisory company. We give senior leaders and their teams insight into how the most successful organisations operate, equipping them with actionable solutions to transform operations. Increasingly, these leaders are looking to us to understand how to manage and leverage talent to achieve business goals. <br /> <br /> Our Integrated Talent Management Services offer support across the entire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organisational teams. As a result, we help executives improve business performance by realising the value and potential of people.<br /> <br /> SHL Talent Measurement from CEB helps organisations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data.<br /> <br /> * Monday - Friday, 7.25 hour shifts between 7:30am - 6:00pm<br /> * Fluent English and Italian speaker<br /> <br /> Role Purpose:<br /> <br /> * To maximise on all sales opportunities coming into the Global Customer Service Centre (GCSC) client business<br /> * To provide a high level of customer service and sales support at all times to internal and external clients for the appropriate geographical territories, being responsible for presenting a consistent ‘face of CEB to the client.<br /> * To always represent the company values; Customer First and Solution Focused, taking responsibility and ownership of matters in a proactive approach to identify the needs of a given client/company and responding accordingly<br /> <br /> Key Accountabilities:<br /> <br /> * Managing accounts of small and medium enterprise (SME) companies<br /> * Ensuring that customer service levels outlined in the Service Level Agreements (SLA’s) are achieved to provide a consistent level of service to clients globally.<br /> * Responding to all incoming enquiries by telephone, e-mail, web, fax or post for the territories covered by the team in line with published Service Level Agreements. Aiming for first time resolution wherever possible.<br /> * Fulfilling client product orders, training requests and licence purchases according to the published Service Level Agreements.<br /> * Filtering clients to the right department/individual<br /> * Maximising on all sales opportunities; up-selling, cross-selling and promoting current offers, sales appointment booking, lead/opportunity qualification and forwarding to sales.<br /> * Understanding the SHL organisation structure and to liaise and build strong relations with internal teams, locally and remotely.<br /> * Helping actively manage the client database, provide sales support and liaise with the sales team, to ensure client information is accurate and up to date.<br /> * Adhering to set Key Performance Indicators and Service Level Agreements as set by CEB.<br /> * Understanding SHL’s product, training and service offerings and how these compare to SHL’s competition, especially for territories outside of where the GCSC is located.<br /> * Providing support to Clients using SHL’s range of ‘Off the Shelf’ and ‘Internet Based’ IT Products<br /> * Looking for potential revenue streams and feedback to management for ways to increase revenue and update SHL processes.<br /> * Undertaking ad hoc projects as and when required.<br /> <br /> Knowledge/Skills/Professional Requirements:<br /> <br /> * Fluent in spoken/written Italian and English <br /> * Previous experience in a client support role<br /> * Strong I.T. skills<br /> * Excellent written and interpersonal skills<br /> * Ability to work under pressure and deliver results<br /> * Excellent organisational and time management skills<br /> * KPIs will be set annually in line with company policy. Key measurement areas include:<br /> * Inbound sales/outbound calling/opportunities and upsell revenue for the month which will link to a monthly commission (dependant on territory)<br /> Call activity statistics<br /> * Quarterly appraisal on group and individual targets<br /> <br /> Please apply now for immediate consideration.]]>
http://www.toplanguagejobs.co.uk/job/4534972/Customer-Support-Representative-Italian-speaking
Technical Customer Support Representative English + Italian or Spanish Salary: Competitive
Location: United Kingdom, North West, Lancashire, Blackburn - Activhouse
Languages: English, Italian, Spanish
Posted: 10th Dec 2014

Job Title: Technical Customer Support Representative<br /> <br /> Promethean is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. The company is headquartered in Blackburn in Lancashire, England, with U.S. headquarters in Atlanta, Georgia. For more information, please visit www.prometheanworld.com<br /> <br /> Key Responsibilities: <br /> <br /> • Problem solving with the customers to bring about a speedy resolution to their enquiries. <br /> • The maintenance of a detailed history on the Call Management System of all issues reported to customer support. <br /> • Work towards and the achievement of set targets in agreed KPI’s<br /> • Deciding how best to resolve a customer query, deciding which queries need to be escalated.<br /> • The translation of relevant documentation for customer use.<br /> • The development of allocated projects designed to raise efficiency within the department, and overall customer satisfaction.<br /> • Substantial numbers of customer calls/emails resolved in timely manner and to customer satisfaction.<br /> <br /> Experience: <br /> <br /> • Have good working knowledge of computer configurations and operating systems <br /> • Previous helpdesk experience<br /> • Excellent time management and organisational skills, excellent communication skills and customer care skills<br /> • Previous knowledge of project work<br /> • (Below expected by the end of 3 months) <br /> • Able to close increasing numbers and variety of telephone and email technical support issues <br /> • Develop good relationships with rest of team and key people in other departments. <br /> • To have gained an excellent understanding of Promethean and its customers, and to suggest improvements to the current systems.<br /> <br /> Education & Qualifications: <br /> <br /> • Desirable: NVQ or equivalent in Customer Care, Language qualification <br /> • Excellent English + Italian. Desirable languages: French,Spanish.<br /> <br /> Location: <br /> <br /> UK (Office Location if UK/US: Blackburn - Activhouse)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4506432/Technical-Customer-Support-Representative-English-Italian
Global Customer Support Representative - French and Italian Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: French, Italian
Posted: 12th Dec 2014

The Role:<br /> <br /> The Global Customer Support Department provides 24/7 support to our clients.<br /> The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi-task. Good communication and problem-solving skills are necessary to be successful in this role.<br /> <br /> Duties:<br /> -Provide superior customer service to our clients on inbound phone calls.<br /> -Transfer customer calls to appropriate staff.<br /> -Outbound calling will be necessary to introduce new clients to Bloomberg.<br /> -Identify, research, and resolve customer issues using proprietary company software.<br /> <br /> Qualifications:<br /> -Ability to provide exceptional customer service<br /> -Strong telephone etiquette<br /> -Excellent verbal and written communication skills<br /> -Multi-tasking skills and ability to work well under pressure<br /> -Strong problem solving skills<br /> -Ability to be a team player<br /> -It is essential that you are fluent in English, French and Italian <br /> -Experience in a call center environment a plus<br /> <br /> The Company<br /> <br /> Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government, Bloomberg New Energy Finance and Bloomberg BNA, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and three magazines, Bloomberg Businessweek, Bloomberg Markets and Bloomberg Pursuits, covers the world with more than 2,400 news and multimedia professionals at more than 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/4456392/Global-Customer-Support-Representative-French-and-Italian
Core Terminal Sales Representative - New Business Job Salary: Competetive salary plus benefits
Location: United Kingdom, London, Central London, City of London
Languages: English, Dutch, French, German, Italian, Spanish
Posted: 12th Dec 2014

Core Terminal Sales Representative - New Business<br /> <br /> The Role:<br /> Bloomberg is looking for a number of highly motivated, financially astute and experienced sales people to join our rapidly expanding team in promoting our leading technology and services.<br /> <br /> The successful candidate will join a highly motivated desk based in London and be responsible for representing the suite of Bloomberg Professional solutions to both potential and existing clients, including the top tier of financial institutions around the UK and Europe. A proportion of our business is carried out in the local languages, so language skills are desirable.<br /> <br /> Successful candidates will be part of a team responsible for building new business and should have experience with cold-calling and the ability to hunt out, build, and develop new profitable relationships across the region.<br /> <br /> With a consultative approach, you will identify our clients' needs and demonstrate how Bloomberg solutions will help them make the best investment/trading decisions, by making there day to day business smoother and more profitable. The successful individual will be responsible for building new business and developing existing business. The individual will work with and liaise with other teams and departments to help reach this goal. Our products enable customers to utilize real-time news, data, and powerful analytical tools.<br /> <br /> Bloomberg in return will provide training on both the companies¿ technology and market knowledge; we take a pride in educating our staff so that they can add more value to our customers via a true consultative process. Find out more about us at http://www.bloomberg.com/professional<br /> <br /> Responsibilities:<br /> - Daily prospecting calls to develop new business.<br /> - Arrange and execute clients visits to introduce and promote the Bloomberg Professional solutions<br /> - Follow up leads from other Bloomberg sales colleagues<br /> - Be the face and voice of Bloomberg whilst provide outstanding customer service.<br /> - Stay informed about the financial markets in order to spot trends, look for new opportunities and establish credibility with new clients by understanding their business.<br /> - Engage in self development to maintain and improve knowledge of the Bloomberg system, which constantly evolves as new data and analytical tools are added.<br /> <br /> Requirements:<br /> - European Language skills highly desirable<br /> - Experience in or selling to the financial markets is highly desirable and preferred<br /> - Proven new B2B sales skills, with the ability to build and maintain solid client relationships<br /> - Knowledge of the financial markets<br /> - Entrepreneurial and outgoing character<br /> - Excellent communication and presentation skills<br /> - Familiarity with the Bloomberg Professional Service is desirable but not essential<br /> - Ability to travel throughout Europe<br /> <br /> Promoting Equal Opportunities<br /> <br /> Competetive salary plus benefits<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/3771301/Core-Terminal-Sales-Representative-New-Business-Job
Entry level Sales, Enterprise Content and Distribution Salary: Negotiable
Location: United Kingdom, London, Central London, City of London
Languages: Italian
Posted: 12th Dec 2014

Entry level Sales, Enterprise Content and Distribution - Italian Speaker<br /> <br /> Job Requisition Number: 40738<br /> Europe Middle East and Africa<br /> London - GBR<br /> <br /> Bloomberg&#146;s Enterprise group seeks an Italian Speaker - Entry level Sales for the Enterprise Content and Distribution team. The role is responsible for supporting the structure, processes, and execution for sales operations and will assist in the execution of sales forecasting and quote to cash processes within the sales organization. There is large potential for growth for a high performing individual and a progression into a Senior Sales Role; with frequent exposure to Enterprise Solutions Sales management.<br /> <br /> Responsibilities include<br /> - Execution of all Sales Operations functions throughout the quote to cash process<br /> - Work with sales team to manage sales pipeline and initiatives<br /> - Lead Generation and customer profiling<br /> - Support sales force, as needed, to optimize sales force productivity by reducing cycle time and ensuring accurate revenue capture<br /> - Ensure sales orders are entered, implemented, and billed correctly by working with sales, implementations, contracts, billing and other internal groups<br /> - Assist sales force to resolve billing and contract issues in a timely fashion<br /> - Work directly with the team leaders, regional managers, and sales operations to improve speed and accuracy of current processes<br /> <br /> Desired Skills & Expertise<br /> - BA/BS<br /> - Preferable experience at Bloomberg &#150; including exposure to SOR/ORD, PROS, and CUST<br /> - Familiar with internal ticketing systems<br /> - Expert excel user (including advanced formulas and pivot tables)<br /> - Exceptional verbal and written communications skills with ability to work well with colleagues at all levels and across functions with professional attitude<br /> - Keen quantitative ability to conduct detailed analysis of complex data and translate the results into actionable deliverables and messages<br /> - Ability to execute complex sales processes with excellent attention to detail<br /> - Ability to work in a fast-paced, continually evolving environment<br /> - Takes ownership of assigned projects and prioritizes appropriately<br /> - Knowledge of Spanish language would also be desirable<br /> <br /> About Bloomberg<br /> Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company&#146;s strength &#150; delivering data, news and analytics through innovative technology, quickly and accurately &#150; is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg&#146;s enterprise solutions build on the company&#146;s core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government, Bloomberg New Energy Finance and Bloomberg BNA, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and three magazines, Bloomberg Businessweek, Bloomberg Markets and Bloomberg Pursuits, covers the world with more than 2,400 news and multimedia professionals at more than 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.<br /> <br /> Legal Terms:<br /> Promoting Equal Opportunities<br /> <br /> Bloomberg employs over 15,000 employees in over 192 offices around the world. It is a company that is committed to an ongoing policy of attracting, retaining, developing and promoting the most qualified individuals without regard to race, religion, sex, age, sexual orientation or disability. All staff are treated in a non-discriminatory manner in respect of all aspects of employment.<br /> <br /> As part of Bloomberg's ongoing drive for diversity and inclusion Bloomberg works with a variety of organisations to source interns from a variety of backgrounds. These include (from time to time):<br /> - Bangladesh Football Association<br /> - Career Academies<br /> - WORLDwrite<br /> - Kids Company<br /> - ReachOut<br /> - Employability<br /> - Body + Soul<br /> - Rugby Portobello Trust<br /> - Blind in Business<br /> <br /> Bloomberg also works with Blind in Business to encourage those who are visually impaired to apply and Bloomberg has joined MyPlus Consulting's disability champions scheme in order to focus on recruiting and retaining individuals with disabilities. Bloomberg further seeks to identify and address areas of under-representation by running targeted forums which have recently included Women in technology and Black and ethnic minorities. The requirement for these types of forum are reviewed on a regular basis.<br /> <br /> Internally in order to promote equal opportunities, numerous soft skill development opportunities are available on Bloomberg University (BU) to all employees. Available courses include mandatory harassment and discrimination awareness training for employees and managers, mandatory interview and hiring training for anyone involved in the recruitment process to ensure that a fair and consistent process is followed, and mandatory grievance training for all members of Bloomberg's grievance committee. Those chosen to be Team Leaders also undertake a 15 hour 'Leadership Fundamentals' course, which specifically covers diversity and inclusion in a team context. These training sessions are further supported by a wealth of policies contained in Bloomberg's Employee Resource Guide available on Bloomberg's intranet.<br /> <br /> In the course of submitting your application, you will be providing Bloomberg with your personal information. You consent to Bloomberg using that information for the purpose of considering your suitability for employment, as well as for general statistical analysis and reporting purposes, including candidate activity and demographic reports. Bloomberg will process your information in compliance with applicable laws on data protection.<br /> <br /> If we do not employ you at this time, you agree that we may retain and use the information that we obtain as part of your application process so as to be able to consider your application later if a suitable position becomes available and, if appropriate, to refer back to this application if you apply again. If at any time you no longer want Bloomberg to consider your application, please let us know at Careers- Feedback, in which case your information will be stored securely for no more than one year from the date of notification and access to it will only be made if and to the extent necessary for legal and regulatory purposes.<br /> <br /> Bloomberg is a global company and you therefore consent to Bloomberg processing your information on its servers in the United States of America. Bloomberg is committed to compliance with its privacy obligations and for that reason will apply the Safe Harbor Privacy Policy when processing your information on its US servers. If you are applying for a position outside the EEA and US, you agree that Bloomberg may also process your information on its servers in the country in which the relevant position is located. In processing data either in the US or any other country, employees of Bloomberg will only access your information where necessary:<br /> <br /> -to consider your suitability for employment;<br /> -for general statistical analysis and reporting purposes; or<br /> -to comply with legal or regulatory obligations.<br /> <br /> Where required, your information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary to comply with legal or regulatory obligations or requests.<br /> <br /> If you are offered a position of employment at Bloomberg, such offer and continued employment is contingent on the satisfactory results of both reference checks and a background search.<br /> <br /> You are responsible for ensuring that the information you submit is accurate and up-to-date. You may review, update or request removal of your personal applicant/profile information at any time using this site or by contacting Careers- Feedback. At the same time, by clicking 'I Agree' and submitting your application, you agree that we may use third parties to verify your information. However, we will not seek any additional data from those third parties without your explicit prior consent.<br /> <br /> By clicking the 'Apply Now' button below you agree to the terms of the above Legal Statement.<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/3705111/Entry-level-Sales-Enterprise-Content-and-Distribution
[Bilingual] Technical Support Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: French, Italian, Spanish
Posted: 12th Dec 2014

The Role<br /> <br /> We are looking for highly motivated, technically minded individuals with a passion for IT. In this role you will form part of a global team dedicated to supporting our clients on all technical issues predominantly related to the Bloomberg Professional Service, Bloomberg's proprietary software. You will be providing technical support to our global clients; assisting with hardware, software, biometric security, basic networking issues and other technical issues in a department that encourages innovation and forward thinking.<br /> <br /> Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn. You will be expected to provide outstanding customer service and use your communication and language skills whilst working with the most powerful tool in the financial industry today. You will be given the opportunity to gain invaluable technical experience as well as liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues.<br /> <br /> Responsibilities:<br /> - Provide technical support to our customers globally by means of telephone, chat and email.<br /> - Ensure all requests are logged and updated daily using our proprietary ticketing system.<br /> - Maintain an outstanding customer service focus whilst dealing with clients.<br /> - Ensure all team members have the latest information on all ongoing issues by sharing knowledge and updates.<br /> <br /> Requirements: <br /> - Business level fluency in English and one other language from the following: French, Italian, Spanish, German, Portuguese, Russian, Dutch, Finnish, Swedish, Danish, Norwegian, Icelandic, Cantonese, Mandarin, Japanese.<br /> - A good understanding of IT products and principles<br /> - Excellent listening, problem solving and analytical skills<br /> - Exceptional communication skills with the ability to remain calm under pressure <br /> - Salary - Competitive + Benefits<br /> <br /> The Company<br /> <br /> Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government and Bloomberg New Energy Finance, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through television, radio, mobile, the Internet and two magazines, Bloomberg Businessweek and Bloomberg Markets, covers the world with more than 2,400 news and multimedia professionals at 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/4456322/Bilingual-Technical-Support
Company Research Editor - Bloomberg Industries Salary: Negotiable
Location: United Kingdom, London, Central London, City of London
Languages: English, Dutch, French, German, Italian, Spanish
Posted: 12th Dec 2014

Bloomberg Industries - Company Editor<br /> <br /> Job Requisition Number: 40740<br /> Europe Middle East and Africa<br /> London - GBR<br /> <br /> Bloomberg is seeking an experienced Research Editor to help launch a new global product, Bloomberg Industries. Responsible for preparation and editing of equity publication products for display and distribution to clients. Managing ongoing production of dashboards and publications and maintains quality control. Develops research standards and ensures standards are met. Uses seasoned and proven judgment in research and publishing to contribute to the formation of the product and firm strategy.<br /> <br /> Qualifications:<br /> Considerable editorial and production experience, preferably in the Financial Services industry<br /> Knowledge of equity research communication formats (particularly written communication) or financial news experience; preference for experience editing online content<br /> Outstanding written and oral communication and presentation skills<br /> Experience working with analysts or journalists to develop and leverage themes<br /> Ability to work with many types of people<br /> Bachelors Degree or equivalent experience<br /> Working Knowledge of Bloomberg Professional Service a plus<br /> <br /> The Company:<br /> Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Professional service, which provides real time financial information to more than 310,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government and Bloomberg New Energy Finance, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through television, radio, mobile, the Internet and two magazines, Bloomberg Businessweek and Bloomberg Markets, covers the world with more than 2,300 news and multimedia professionals at 152 bureaus in 72 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/3766721/Company-Research-Editor-Bloomberg-Industries
[Bilingual] Technical Support Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: German, Italian, Portuguese, Spanish
Posted: 12th Dec 2014

Job Requisition Number:42067<br /> <br /> The Role<br /> <br /> We are looking for highly motivated, technically minded individuals with a passion for IT. In this role you will form part of a global team dedicated to supporting our clients on all technical issues predominantly related to the Bloomberg Professional Service, Bloomberg's proprietary software. You will be providing technical support to our global clients; assisting with hardware, software, biometric security, basic networking issues and other technical issues in a department that encourages innovation and forward thinking.<br /> <br /> Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn. You will be expected to provide outstanding customer service and use your communication and language skills whilst working with the most powerful tool in the financial industry today. You will be given the opportunity to gain invaluable technical experience as well as liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues.<br /> <br /> Responsibilities:<br /> - Provide technical support to our customers globally by means of telephone, chat and email.<br /> - Ensure all requests are logged and updated daily using our proprietary ticketing system.<br /> - Maintain an outstanding customer service focus whilst dealing with clients.<br /> - Ensure all team members have the latest information on all ongoing issues by sharing knowledge and updates.<br /> <br /> Requirements:<br /> - Business level fluency in English and one other language from the following: French, Italian, Spanish, German, Portuguese, Russian, Dutch, Finnish, Swedish, Danish, Norwegian, Icelandic, Cantonese, Mandarin, Japanese.<br /> - A good understanding of IT products and principles<br /> - Excellent listening, problem solving and analytical skills<br /> - Exceptional communication skills with the ability to remain calm under pressure<br /> - Salary - Competitive + Benefits<br /> <br /> The Company<br /> <br /> Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government and Bloomberg New Energy Finance, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through television, radio, mobile, the Internet and two magazines, Bloomberg Businessweek and Bloomberg Markets, covers the world with more than 2,400 news and multimedia professionals at 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/4097172/Bilingual-Technical-Support
EN to IT in-house Translators and/or Proofreaders for videogames wanted! Salary: Not disclosed
Location: United Kingdom, London
Languages: Italian
Posted: 12th Dec 2014

Pole To Win Europe Ltd. is looking for highly motivated and responsible people to join us as in-house Videogame Translators and/or Proofreaders.<br /> <br /> The Pole To Win group is a leading company in providing quality services to the games industry with almost 20 years of experience. Our West London Studio opened in April 2012 and has experienced continual growth ever since. <br /> <br /> The responsibility of a Videogames Translator includes the translation of in-game contents and any other translations, such as in-game text, promotional text, manuals and more, that may be necessary for the final product. <br /> <br /> The responsibility of a Proofreader includes directly checking the work done by the translator to ensure that any issues, such as grammar, punctuation, spelling, and other linguistic problems are highlighted and corrected.<br /> <br /> Other responsibilities for the roles may include: creating and maintaining terminology databases/glossaries for games contents, translation of internal and external documents and translation of contents for all clients. We will work with game titles for many major publishers before they are released.<br /> <br /> Successful candidates will be working in a team and, expected to actively interact with other team members. We believe that team work is one of our strongest values which will help us achieve the highest quality possible. Excellent communication skills will also be required.<br /> <br /> Our Studio is currently expanding and there will be opportunities to learn new skills and about different roles. There may be chances to build your career within the company and also the games industry.<br /> <br /> All candidates will need to be available to work with us on either a casual basis or a project by project basis, depending on the length of the project. <br /> Long term opportunities may be available to the right candidate who is able to demonstrate the necessary skills and attitude.<br /> <br /> The position is open to any person based in London or able to relocate within a short period of time after being accepted for any position.<br /> <br /> Required Skills<br /> <br /> • Most fluent language: Italian<br /> • Excellent fluency in English<br /> • Ability to work under pressure and meet given deadlines<br /> • Good communication skills and able to work as part of a team<br /> • Interest and knowledge of videogames and platforms<br /> • Keen eye for detail<br /> • Excellent MS Office skills<br /> <br /> Preferred Skills<br /> • Experience with CAT tools<br /> • Understanding of games industry and game terminology <br /> • Translation experience (Preferably within the games industry)<br /> • Passion for video games<br /> • Previous experience in Localisation QA (Quality Assurance) of video games will be an advantage<br /> <br /> Please send us your Cover letter and your CV to recruitment@poletowineurope.com indicating the languages you are proficient and the position you are applying for.<br /> Due to the number of applications we are only able to contact candidates who have successfully passed on to the interview stage.<br /> We are unable to accept direct phone calls to the office. If you have any questions, please include them in your application.<br /> Thank you for your understanding.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/2994061/EN-to-IT-in-house-Translators-and-or-Proofreaders-for-videogames-wanted
Italian Internet Sales & Service Consultant - GoDaddy Salary: COMPETITIVE SALARY & BONUS + RELOCATION PACKAGE
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, Italian
Posted: 12th Dec 2014

READY TO KICK ASS?<br /> <br /> As an Internet Sales & Service Consultant, you are the first point of contact for GoDaddy customers all over the world!<br /> <br /> Whether they are a surf shop owner on the beaches of California, a fashion blogger in Milan or any one of the millions of GoGetters that use GoDaddy products and service lines, you'll be there to help them KICK ASS on the internet! They will look to you to provide technical support. They will seek your advice on products and services that will make their webpage the most bad ass version that it can be!We are looking for the best talent to keep elevating the customer experience…<br /> <br /> Could that be you?!<br /> <br /> Job Responsibilities:<br /> <br /> • Handle inbound contact from customers (phone, email, live chat)<br /> • Become a true expert on internet technologies<br /> • Make a meaningful difference to the people you engage with and help them with their dreams<br /> • Consult, recommend and enable the right online product and service strategies to help customers<br /> • with their business or personal needs<br /> • Be the voice and expert behind technology solutions<br /> • Own the customer problem or issue to solve and educate<br /> <br /> Essential Criteria:<br /> <br /> • Previous experience in a similar role<br /> • Fluent in written and spoken English & Italuan<br /> • You enrich the lives of others and are inspired to provide a truly exceptional experience one customer at a time<br /> • You are an action oriented person, and a true self starter<br /> • You need a good challenge and opportunity for growth<br /> • You understand the privilege and obligation of being a part of a team<br /> • You thrive working in a fast paced dynamic environment<br /> • Excellent interpersonal and leadership skills<br /> • Strong understanding or strong willingness and aptitude to learn Internet and website technologies<br /> • Ability to interact and communicate effectively cross-functionally and with various levels of the organization<br /> • Able to diagnose and solve problems with varying complexity, using multiple tools and systems<br /> • A strong sense of humor is required!<br /> • Knowledge of websites, Facebook, Twitter, Yelp and Google+ highly preferred<br /> <br /> Desirable Criteria:<br /> <br /> • Bachelors degree in Business, Management, Operations, Marketing, Computer Science, or MIS<br /> • Experience selling and servicing technology products or services to small businesses and consumers is a strong plus<br /> <br /> HOURS OF WORK: 40 Hours per week on a rotational shift pattern. <br /> SALARY: £15,000 per annum, bonus of up to £750/annum (please note that salary reflects the low cost of living in Belfast.)<br /> <br /> Benefits:<br /> <br /> • Modern offices in 3 city centre locations<br /> • 28 days holiday (rising after 2 years)<br /> • Staff Discount Scheme<br /> • Eye Care Scheme<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Cakes and fruit on a Friday<br /> • Pension Scheme<br /> • Team and Concentrix events<br /> <br /> Belfast may be a small city but don't let the size fool you. <br /> <br /> Belfast is the cheapest city in the UK to live and work; it is the capital of Northern Ireland and a dynamic, growing city with millions being invested in regeneration. Tourism is thriving too, with new visitors discovering our humour, hospitality, scenery and quality of life. Northern Ireland is also home to much of the filming of ‘Game of Thrones’.<br /> <br /> Relocation Package (if required):<br /> <br /> • Reimbursement of travel costs (up to £250)<br /> • Up to 5 nights accommodation provided on arrival in city centre hotel<br /> • Relocation class on first day<br /> • Salary advance (if required)<br /> • Ongoing relocation support]]>
http://www.toplanguagejobs.co.uk/job/4451392/Italian-Internet-Sales-Service-Consultant-GoDaddy
Global Customer Support Representative - Italian speaker Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 12th Dec 2014

The Role:<br /> <br /> The Global Customer Support Department provides 24/7 support to our clients.<br /> The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi-task. Good communication and problem-solving skills are necessary to be successful in this role.<br /> <br /> Duties:<br /> -Provide superior customer service to our clients on inbound phone calls.<br /> -Transfer customer calls to appropriate staff.<br /> -Outbound calling will be necessary to introduce new clients to Bloomberg.<br /> -Identify, research, and resolve customer issues using proprietary company software.<br /> <br /> Qualifications:<br /> -Ability to provide exceptional customer service<br /> -Strong telephone etiquette<br /> -Excellent verbal and written communication skills<br /> -Multi-tasking skills and ability to work well under pressure<br /> -Strong problem solving skills<br /> -Ability to be a team player<br /> -It is essential that you are fluent in English and Italian <br /> -Experience in a call center environment a plus<br /> <br /> The Company<br /> <br /> Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government, Bloomberg New Energy Finance and Bloomberg BNA, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and three magazines, Bloomberg Businessweek, Bloomberg Markets and Bloomberg Pursuits, covers the world with more than 2,400 news and multimedia professionals at more than 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/4483572/Global-Customer-Support-Representative-Italian-speaker
2014 Financial Product Sales and Analytics - July class Salary: Competitive + benefits
Location: United Kingdom, London, Central London, City of London
Languages: English, Dutch, French, German, Italian, Spanish
Posted: 12th Dec 2014

Bloomberg Client Services, also known as the Bloomberg Helpdesk, is a group of professionals serving professionals who strive to provide the best client experience to our customers on a daily basis. We interact with our clients via chats, phone calls and face-to-face trainings to make sure they are getting the most value out of the Bloomberg terminals.<br /> With comprehensive training at every stage of your career, you'll develop your knowledge of our product and grow as a financial professional specialising in at least one market sector for example; Equity, Fixed Income, Foreign Exchange or Commodity. You'll also enhance your skills on managing client relationships, problem solving and objection handling. Successful employees in Client Services are passionate about the financial markets, and are up-to-date with current events and financial news in order to understand our clients' needs and to provide tailor-made solutions. Multi-tasking and strong communications skills are required.<br /> <br /> Working in Client Services will open up your career opportunities as we interact with a number of departments in the company. The majority of our employees move into a Sales & Relationship Management role in which you will work with financial professionals to promote the Bloomberg terminal as their definitive tool; meeting all their data, news, and analytical needs to achieve business goals. Other career opportunities may include, but are not limited to management and in-depth asset class specialisation.<br /> <br /> Qualifications/Requirements:<br /> -Bachelor's degree or relevant work experience required<br /> -Business fluency in a second language preferred<br /> -Strong interest in financial markets and understanding of Bloomberg's position within it<br /> -Experience in and enthusiasm for customer service<br /> -Proven ability to sell, with interest in pursuing a career in sales<br /> -Interest in technology and software solutions is desirable<br /> -Multi-tasking and ability to work well under pressure<br /> -Strong critical thinking and problem solving skills<br /> -Excellent verbal and written communication skills<br /> -Desire and flexibility to learn and grow in a fast-paced environment<br /> -Team player <br /> -Prior experience with use of the Bloomberg Terminal is a plus<br /> -Travel is required once in Sales<br /> -Available to begin employment in one of the 2014 start classes below: <br /> July 7th, August 11th, September 1st, October 6th, November. <br /> -Salary is competitive + benefits<br /> <br /> The Company:<br /> Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government, Bloomberg New Energy Finance and Bloomberg BNA, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and three magazines, Bloomberg BusinessWeek, Bloomberg Markets and Bloomberg Pursuits, covers the world with more than 2,400 news and multimedia professionals at more than 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.<br /> <br /> Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.]]>
http://www.toplanguagejobs.co.uk/job/3778131/2014-Financial-Product-Sales-and-Analytics-July-class
ITALIAN in-house Localisation QA Testers for videogames wanted! Salary: Not disclosed
Location: United Kingdom, London
Languages: Italian
Posted: 12th Dec 2014

Pole To Win Europe Ltd. is looking for highly motivated and responsible people to join us as in-house Videogame Localisation QA Testers. <br /> <br /> The Pole To Win group is a leading company in providing quality services to the games industry with almost 20 years of experience. Our West London Studio opened in April 2012 and has experienced continual growth ever since. <br /> <br /> The responsibility of a Localisation QA Tester includes ensuring that the linguistic content of the games are correctly translated into the target language and that the text is displayed correctly when seen in-game. Localisation QA Tester will be making sure that all localised assets are implemented as designed, while also detecting and reporting any linguistic flaws.<br /> <br /> Other responsibilities for the role may include: creating and maintaining terminology databases/glossaries for games contents, translation of internal and external documents and translation of contents for all clients. We will work with game titles for many major publishers before they are released.<br /> <br /> Successful candidates will be working in a team and, expected to actively interact with other team members. We believe that team work is one of our strongest values which will help us achieve the highest quality possible. Excellent communication skills will also be required.<br /> <br /> Our Studio is currently expanding and there will be opportunities to learn new skills and about different roles. There may be chances to build your career within the company and also the games industry.<br /> <br /> All candidates will need to be available to work with us on either a casual basis or a project by project basis, depending on the length of the project. <br /> Long term opportunities may be available to the right candidate who is able to demonstrate the necessary skills and attitude.<br /> <br /> The position is open to any person based in London or able to relocate within a short period of time after being accepted for any position.<br /> <br /> Required Skills<br /> <br /> • Most fluent language: Italian<br /> • Excellent fluency in English<br /> • Ability to work under pressure and meet given deadlines<br /> • Good communication skills and able to work as part of a team<br /> • Interest and knowledge of videogames and platforms<br /> • Keen eye for detail<br /> • Excellent MS Office skills<br /> <br /> Preferred Skills<br /> • Understanding of games industry and game terminology <br /> • Translation experience (Preferably within the games industry)<br /> • Passion for video games<br /> • Previous experience in Localisation QA (Quality Assurance) of video games will be an advantage<br /> <br /> Please send us your Cover letter and your CV to recruitment@poletowineurope.com indicating the languages you are proficient and the position you are applying for.<br /> Due to the number of applications we are only able to contact candidates who have successfully passed on to the interview stage.<br /> We are unable to accept direct phone calls to the office. If you have any questions, please include them in your application.<br /> Thank you for your understanding.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/2994091/ITALIAN-in-house-Localisation-QA-Testers-for-videogames-wanted
Finance Director (Directeur Financier)– Europe (Bilingual) Salary: £Attractive Package
Location: United Kingdom, London, Central London
Languages: English, French, Italian
Posted: 26th Nov 2014

Finance Director (Directeur Financier)– Europe (Bilingual) <br /> Home/Field Based (covering Western Europe) <br /> £Attractive Package <br /> <br /> A world leader in their field, our client provides a variety of innovative and specialist materials to customers within a diverse range of industries. A superb opportunity has now arisen for a bilingual Finance Director to join their team. <br /> <br /> This is an exceptional opening for a high calibre accounting professional with a track record of managing financial reporting within an international company looking to join an innovative and successful business. <br /> <br /> In this pivotal role within the company, you’ll help our client to grow the business within Europe and maintain their market leading position. <br /> <br /> As the Finance Director, you will be responsible for providing key leadership to our client’s finance and accounting function. Specifically, you’ll lead the Finance Team and ensure that proper accounting practices, governance and control processes are in place at each location throughout Western Europe. <br /> <br /> Overseeing all European accounting activities, you’ll develop and implement strategic business and financial plans to support the business. Reporting directly to the President for Europe, you’ll manage all budgeting, forecasting and reporting activities and ensure that they provide an insightful overview of business performance. <br /> <br /> Constantly seeking to drive innovation, you’ll improve analysis and the provision of business information, as well as acting as the central point of information for finance. Additionally, you’ll lead and manage the IT function in Europe, in partnership with the group IT organisation. <br /> <br /> To be considered for this role, you must: <br /> <br /> - Be a qualified accountant with experience of managing financial reporting and controls for a multi-national company <br /> - Have experience of managing remote teams <br /> - Possess experience gained within a European environment <br /> - Have a proven experience in a manufacturing environment <br /> - Possess a degree <br /> - Be fluent in a second European language, such as French, German or Italian, in addition to English <br /> <br /> The ideal Finance Director will have an MBA. Experience of UK or US GAAP would also be advantageous.<br /> <br /> To apply for the role of Finance Director (Bilingual), please apply via the button shown. <br /> <br /> This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency. <br /> <br /> Additional Keywords: Finance Director, Bilingual, Languages, Senior Finance Manager, Senior Accounting Manager, Financial Reporting Director, FD, European Finance Director, Head of Finance, Senior Financial Controller, Senior Accountant, Finance, Financial, Accounting, Accountancy, Accountant, French Speaking, German Speaking, Italian Speaking, Directeur Financier, Bilingue, Langues, Chef Comptable, Directeur Financier Europe, Contrôleur Financier Europe, Contrôleur Financier, Gestion, Finances, Comptabilité, Comptable, Français, Allemand, Italien.]]>
http://www.toplanguagejobs.co.uk/job/4342322/Finance-Director-Directeur-Financier-%E2%80%93-Europe-Bilingual
Spanish or Italian speaking Software Support Specialist Salary: Competitive Salary
Location: United Kingdom, South East, West Sussex, Crawley
Languages: Italian, Spanish
Posted: 17th Dec 2014

Software Support Specialist<br /> <br /> The Europe Technical Support Group provides clinical and technical support for Oncology products specifically in Europe and also in distributor territories. Software Support Specialists are responsible for the clinical and technical support of Elekta’s software product range, associated third-party products and support of the people who benefit from their use.<br /> This role is predominantly office based, however in order to maintain the necessary field competence and customer satisfaction, a significant amount of onsite work will be expected. Responsibilities in the office will include all aspects of remote clinical and technical support to our customers, business units and distributors.<br /> Responsibilities in the field will include planned installation work, upgrades and training. It will also include the need to attend site at very short notice to resolve escalating technical and political issues.<br /> The individual is expected to be first and foremost a good communicator with excellent interpersonal skills and dedication to our customers. Significant in-depth technical knowledge of the product from the hardware on which it runs through to the use of the applications software is essential and it is expected that the individual will be self motivated enough to maintain and update this knowledge.<br /> <br /> Responsibilities<br /> General<br /> <br /> •Following Elekta’s quality and regulatory and safety policies at all times<br /> •Supporting and promoting Elekta’s image no matter what the circumstances.<br /> •Behaving in a professional manner at all times<br /> •Reviews documentation for technical content/ correctness <br /> •Out of hours/bank holiday support pool<br /> <br /> Call Handling<br /> <br /> •Being available as required to take calls from customers, Elekta engineers and Distributors.<br /> •Prioritizing and managing calls in an efficient and professional manner.<br /> •Communicate with customers to understand the problem, localize the origin, and troubleshoot efficiently to bring about swift resolution.<br /> •Clearly explain to the customer what steps are necessary to diagnose and resolve the problem so that they are fully aware of the implications and timescales involved.<br /> •Escalating and seeking advice and assistance as required in order to ensure all issues are managed to a satisfactory resolution in the fastest possible time.<br /> •Ensuring that all interested parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.<br /> <br /> Installations, Upgrades and Training<br /> <br /> •Performing installation work, upgrades and training activities at customers sites and remotely as required.<br /> •Ensuring that the customer is fully aware of the implications of any work being undertaken before that work commences.<br /> •Documenting and having that work accepted by the customer before leaving site or closing the call.<br /> •Emergency service visits: Being available to travel at short notice to resolve technical and political issues at customers sites.<br /> <br /> Reporting and escalation<br /> <br /> •Record all support activities in an appropriate call logging system<br /> •Escalate to management any technical issues that are likely to become significant<br /> •Escalate issues and concerns over the technical competence of Elekta and distributor engineers that may have come to light through site visits or support calls<br /> •Ensure that at all times, Business units and distributors are kept informed of progress of any issues being dealt with.<br /> <br /> Technical competence<br /> <br /> •Actively seeking and maintaining the necessary technical competence to be able to effectively diagnose and resolve problems on all of the Elekta software product range.<br /> •Identifying any necessary training requirements and escalating these to management as needed.<br /> <br /> Qualifications<br /> •Technical skills in the area of PC/Network Computing<br /> •Fluent in second European language (Particularly German, French, Italian)<br /> •English language<br /> •Excellent verbal and written communication skills<br /> •Ability to effectively interact with customers<br /> •Ability to travel<br /> •Ability to work in a team environment<br /> •Flexible and accommodating approach<br /> •Ability and desire to promote Elekta’s professional image]]>
http://www.toplanguagejobs.co.uk/job/4343721/Spanish-or-Italian-speaking-Software-Support-Specialist
Team Leader – Italian Speaking Salary: Competitive Salary + Benefits
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: Italian
Posted: 11th Dec 2014

Team Leader – Italian Speaking<br /> Nottingham<br /> Competitive Salary + Benefits 9am-5pm Monday to Friday<br /> <br /> Customers love our leading brands – Timberland, Kipling and Eastpak and can expect excellent service when they call or contact us from all over Europe. <br /> <br /> We are the global company behind some of the world’s leading lifestyle brands. Household names such as Lee, Wrangler, JanSport, The North Face, Vans, Napapijri and 7 for All Mankind. <br /> <br /> If you are fluent in English as well as Italian, this is an exciting time to manage, develop and inspire a growing customer service team in your language and brand area, to deliver exceptional service to direct customers across Europe.<br /> <br /> Putting the customer at the heart of everything you do, you will drive service excellence to ensure we improve the customer experience and build sales through brand loyalty.<br /> <br /> To achieve this, your role will involve:<br /> <br /> • supervising and supporting your team to deliver an effective day to day service<br /> • developing their expertise to enhance service and build customer relationships<br /> • liaising throughout the business to proactively manage the impact your team has on company targets and service delivery<br /> • working closely with sales teams to help deliver the sales strategy<br /> • identifying opportunities to improve sales and processes through your effective and successful team.<br /> <br /> To join us, you must be:<br /> <br /> • fluent in English and Italian<br /> • highly customer focused with experience of inspiring, coaching and co-ordinating a team in a commercial customer service environment<br /> • an excellent communicator in your language to help build working relationships with a variety of colleagues.<br /> <br /> It will be advantageous if you have:<br /> <br /> • experience of resolving complex queries in a pressurised environment<br /> • strong data, analytical and organisational skills<br /> • team leadership experience with the ability to multi-task and prioritise a demanding workload.<br /> <br /> We can offer you the opportunity to play a lead role within a successful operational team that provides high quality services to multi-national customers. Join a team that will value your contribution and you will enjoy making the most of your language and customer service skills as you work with big brands in a professional, fast-moving environment.<br /> <br /> So, if you have what it takes to make a big impact with the largest apparel company in the world, please apply using the button below]]>
http://www.toplanguagejobs.co.uk/job/3844951/Team-Leader-%E2%80%93-Italian-Speaking
Customer Service Representatives – Italian Speaking Salary: Competitive Salary + Benefits
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: Italian
Posted: 11th Dec 2014

Customer Service Representatives – Italian Speaking<br /> Nottingham<br /> Competitive Salary + Benefits 9am-5pm Monday to Friday<br /> <br /> Customers love our leading brands – Timberland, Kipling and Eastpak and can expect excellent service when they call or contact us from all over Europe. <br /> <br /> We are the global company behind some of the world’s leading lifestyle brands. Household names such as Lee, Wrangler, JanSport, The North Face, Vans, Napapijri and 7 for All Mankind. <br /> <br /> If you are fluent in English and Italian, this is an exciting time to join our rapidly growing Customer Service Team that provides an exceptional service to customers buying online or through high street stores across Europe. <br /> <br /> This is an exciting role supporting our busiest time of the year, on the run up to Christmas. Putting customers at the heart of everything you do, you will be their first line of support via email, telephone or online chat to support them in placing orders and also with after sale care. You will exceed their expectations by providing a prompt and friendly response with the highest level of customer experience.<br /> <br /> To achieve this, your role will involve:<br /> <br /> • communicating with customers in their most fluent language, by telephone, email, online and letter to provide excellent service<br /> • building a rapport with them as you help with enquiries including; the order process, product information, tracking deliveries, returns, sizing and quality <br /> • discussing new products and managing multiple tasks to promptly close enquiries<br /> • identifying ways to improve processes in order to improve sales, brand loyalty and the customer experience<br /> • updating our computerised systems and working with marketing, retail and other teams to further improve customer satisfaction. <br /> <br /> To join us, you must be:<br /> <br /> • fluent in Italian and English with the ability to communicate clearly, both verbally and in writing<br /> • customer focused to achieve the best result for your customers and the business <br /> • flexible to adapt to changing needs and to meet deadlines<br /> • computer literate, including Excel and internet use, and ideally ordering systems.<br /> <br /> It will be advantageous if you have:<br /> • previous customer service experience in a multi-national business<br /> • the ability to multi-task and resolve customer queries<br /> • excellent organisation skills and a good attention to detail.<br /> <br /> This is an exciting opportunity to play a lead role within a growing operational team that provides high quality services to large multi-national customers. Join us and you will enjoy lots of training and building a loyal customer base in a supportive environment.<br /> <br /> So, if you have what it takes to make a big impact with the largest apparel company in the world, please apply using the apply button below<br /> ]]>
http://www.toplanguagejobs.co.uk/job/3844751/Customer-Service-Representatives-%E2%80%93-Italian-Speaking
Associate Distribution Account Manager, EMEA Salary: Very Attractive
Location: United Kingdom, London, Central London
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish, Swiss German
Posted: 17th Dec 2014

Cisco Meraki is seeking a highly motivated Associate Distribution Account Manager to fill an important role in our European growth and development. The selected professional will represent Cisco Meraki to assigned Distributors throughout defined European geographies. Through high-impact marketing programs, management of engagement metrics and reporting, and face-to-face delivery of the Cisco Meraki value proposition to Distributors, Resellers and End Customers, the Associate Distribution Account Manager will drive new partner recruitment, existing partner development and advancement, Distributor enablement and support, and overall revenue growth. This role will work cross-functionally with Channels, Marketing and Sales.<br /> <br /> The ideal candidate will be a self-starter with demonstrated ability to actively engage diverse audiences through a variety of media and touch points, and possess a strong combination of marketing, public speaking, and channel sales experience. This person embraces the value of collaboration, understands the concept of “carpe diem”, has an eye for details, and knows how to drive for results. Most importantly, the Associate Distribution Account Manager will embody the spirit and passion that is Cisco Meraki.<br /> <br /> Responsibilities: <br /> • Evangelize Cisco Meraki within assigned Distributors and Resellers<br /> • Develop and lead high-impact, engaging Distributor marketing programs and promotions<br /> • Conduct ongoing face-to-face engagements with assigned Distributors to discuss Cisco Meraki and relevant Reseller and sales opportunities.<br /> • Ensure Cisco Meraki reseller program structure, guidelines and policies are clearly understood by the Distributor sales teams<br /> • Assist Distributor with identification, recruitment and onboarding of new Cisco Meraki resellers<br /> • Lead frequent and ongoing engagement with Resellers on behalf of assigned Distributors<br /> • Report on marketing program and promotion performance, Reseller engagement performance other defined metrics<br /> <br /> Desired Skills and Experience: <br /> • 2+ years’ experience in sales or field marketing<br /> • Proven marketing ability including program and promotion development, ROI capture and reporting, and funding management<br /> • Fluency in at least one major European language as well as fluent English<br /> • Excellent communication and presentation skills are a must<br /> • Can operate with a high degree of independence within defined parameters<br /> • Bachelor’s Degree and/or equivalent work experience required.<br /> • Must be available for moderate travel (50%)<br /> <br /> The ideal candidate will have excellent organizational and communication skills, lots of creativity, and a strong desire to grow the business. We seek a candidate that is prepared to think and work outside the box to deliver outstanding results; someone who believes in the outcome and has the passion to stand up, compete and win every day. Come join us and together we will change the world!]]>
http://www.toplanguagejobs.co.uk/job/4373782/Associate-Distribution-Account-Manager-EMEA
SEASONAL Customer Service Representatives - Italian Speaking Salary: Competitive Salary + Benefits
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: Italian
Posted: 11th Dec 2014

Customers love our leading brands – Timberland, Kipling and Eastpak and can expect excellent service when they call or contact us from all over Europe. <br /> <br /> We are the global company behind some of the world’s leading lifestyle brands. Household names such as Lee, Wrangler, JanSport, The North Face, Vans, Napapijri and 7 for All Mankind. <br /> <br /> If you are fluent in English as well as Italian, this is an exciting time to join our rapidly growing Customer Service Team that provides an exceptional service to customers buying online or through high street stores across Europe. <br /> <br /> Putting customers at the heart of everything you do, you will be their first line of support via email, telephone or online chat to support them in placing orders and also with after sale care. You will exceed their expectations by providing a prompt and friendly response with the highest level of customer experience.<br /> <br /> To achieve this, your role will involve:<br /> <br /> • communicating with customers in their most fluent language, by telephone, email, online and letter to provide excellent service<br /> • building a rapport with them as you help with enquiries including; the order process, product information, tracking deliveries, returns, sizing and quality <br /> • discussing new products and managing multiple tasks to promptly close enquiries<br /> • identifying ways to improve processes in order to improve sales, brand loyalty and the customer experience<br /> • updating our computerised systems and working with marketing, retail and other teams to further improve customer satisfaction. <br /> <br /> To join us, you must be:<br /> <br /> • fluent in English and Italian to communicate clearly, both verbally and in writing<br /> • customer focused to achieve the best result for your customers and the business <br /> • flexible to adapt to changing needs and to meet deadlines<br /> • computer literate, including Excel and internet use, and ideally ordering systems.<br /> <br /> It will be advantageous if you have:<br /> <br /> • previous customer service experience in a multi-national business<br /> • the ability to multi-task and resolve customer queries<br /> • excellent organisation skills and a good attention to detail.<br /> <br /> This is an exciting opportunity to play a lead role within a growing operational team that provides high quality services to large multi-national customers. Join us and you will enjoy lots of training and building a loyal customer base in a supportive environment.<br /> <br /> So, if you have what it takes to make a big impact with the largest apparel company in the world, please apply using the button below. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/3845141/SEASONAL-Customer-Service-Representatives-Italian-Speaking
Credit Controller – Italian / German / French Speaking Salary: £23,000 - £25,000 Plus Benefits
Location: United Kingdom, South East, Berkshire, Bracknell
Languages: French, German, Italian
Posted: 26th Nov 2014

Credit Controller – Italian / German / French Speaking <br /> Bracknell, Berkshire <br /> £23,000 - £25,000 Plus Discretionary Company Bonus Scheme (5% of Salary), Group Personal Pension, Life Assurance, Health Cash Plan, 25 Days’ Holiday <br /> <br /> With over 20 years of experience behind them, our client is a leading provider of managed services who seek to deliver network, hosting and communications solutions to customers across the globe. They are now looking for a number of bilingual Credit Controllers to join their team. <br /> <br /> If you are an Italian, German or French speaking credit controller, this is a superb opportunity to undertake a new, challenging role that offers an excellent benefits package. <br /> <br /> Joining a world-renowned company, this is a fantastic chance to grow and develop as part of a friendly and enthusiastic team. <br /> <br /> As a Credit Controller, you will be responsible for resolving assigned credit control cases in a timely manner. <br /> <br /> Working with the team to manage a ledger of potentially thousands of customers, you will liaise with other internal teams to quickly resolve customer queries. <br /> <br /> You will proactively engage customers, ensuring that their payments are made within agreed payment parameters. Additionally, you will escalate any outstanding payments through our client’s internal dunning process. <br /> <br /> To be considered for this role, you must have: <br /> <br /> - Fluent Italian, German or French language skills in addition to fluency in English <br /> - Previous credit control experience <br /> - Experience gained in the IT or telecoms industry <br /> - A good level of IT literacy, especially with MS Excel and MS Office <br /> <br /> Analytical and self-motivated, as a Credit Controller, you must have strong organisational and communication skills. An excellent eye for detail and a target-driven approach is also key. <br /> <br /> To apply for the role of Credit Controller (Italian / German / French Speaking), please apply via the button shown. <br /> <br /> This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency. <br /> <br /> Additional Keywords: Credit Controller, Bilingual, Languages, French Speaking, Italian Speaking, German Speaking, Credit Control Administrator, Credit Control Clerk, Credit Control Assistant, Finance Administrator, Finance, Financial, Accounts, Accountancy, Accountant. <br /> <br /> Working hours: 09.00 - 5.30, Monday - Friday]]>
http://www.toplanguagejobs.co.uk/job/4331342/Credit-Controller-%E2%80%93-Italian-German-French-Speaking
Market Research Telephone Interviewers Salary: competiitive hourly rates
Location: United Kingdom, London, South London, BR5 1LZ
Languages: English, Cantonese, Danish, Dutch, Finnish, French, German, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Russian, Spanish, Swedish, Korean, Polish, Turkish
Posted: 8th Dec 2014

<br /> The Business Advantage Group Limited, based in South London, is a specialist international research, marketing and management consultancy practice operating primarily in the Information Technology Sector.<br /> <br /> Business Advantage is committed to providing the very highest standards of service to its clients.<br /> <br /> Market Research Telephone Interviewer roles are currently available during UK working hours, during the evening working on US project, and during the night working on proejcts in the Far East and Australia. Different rates offered are based on project requirements and experience.<br /> <br /> Candidates should have an excellent telephone manner - calm, persistent, with the ability to put people at ease and a good command of the English language, both written and verbal. Previous experience in market research preferred but training will also be provided.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4345992/Market-Research-Telephone-Interviewers
Spanish or Italian Speaking OIS Product Support Specialist Salary: Competitive Salary
Location: United Kingdom, South East, West Sussex, Crawley
Languages: Italian, Spanish
Posted: 17th Dec 2014

OIS Product Support Specialist<br /> <br /> OIS Product Support Specialists are responsible for the technical support of Elekta’s IMPAC product range, associated third-party products, and support of the people who benefit from their use.<br /> This role is based predominantly in the office in Crawley, however in order to maintain the necessary field competence significant travel (up to 30%) will be expected throughout the region. <br /> <br /> Responsibilities<br /> Responsibilities in the office will include all aspects of remote technical support to our customers, business units and distributors.<br /> <br /> Responsibilities in the field will include planned installation work, upgrades and training. It will also include the need attend site at very short notice to resolve escalating technical and political issues.<br /> <br /> The individual is expected to be first and foremost a good communicator with excellent interpersonal skills and dedication to our customers. Significant in-depth technical knowledge of the product from the hardware on which it runs through to the use of the applications software is essential and it is expected that the individual will be self motivated enough to maintain and update this knowledge. A working knowledge of clinical oncology products is desirable.<br /> <br /> Candidates must be fluent in German and any other European language will be an advantage.<br /> <br /> General<br /> • Following Elekta’s quality and regulatory and safety policies at all times<br /> • Supporting and promoting Elekta’s image no matter what the circumstances.<br /> • Behaving in a professional manner at all times<br /> Call Handling<br /> <br /> • Being available as required to take calls from customers, Elekta engineers and Distributors.<br /> • Prioritizing and managing calls in an efficient and professional manner.<br /> • Communicate with customers to understand the problem, localize the origin, and troubleshoot efficiently to bring about swift resolution.<br /> • Clearly explain to the customer what steps are necessary to diagnose and resolve the problem so that they are fully aware of the implications and timescales involved.<br /> • Escalating and seeking advice and assistance as required in order to ensure all issues are managed to a satisfactory resolution in the fastest possible time.<br /> • Ensuring that all interested parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.<br /> Installations and Upgrades<br /> • Performing installation work, upgrades and training activities at customers sites and remotely.<br /> • Ensuring that the customer is fully aware of the implications of any work being undertaken before that work commences<br /> • Documenting and having that work accepted by the customer before leaving site or closing the call.<br /> Emergency service visits<br /> <br /> • Being available to travel at short notice to resolve technical and political issues at customers sites.<br /> <br /> Reporting and escalation<br /> <br /> • Record all support activities in an appropriate call logging system<br /> • Escalate to management any technical issues that are likely to become significant<br /> • Escalate issues and concerns over the technical competence of Elekta and distributor engineers that may have come to light through site visits or support calls<br /> • Ensure that at all times, Business units and distributors are kept informed of progress of any issues being dealt with.<br /> Technical competence<br /> • A strong IT background with good understanding of networking, Client/Server applications support with Citrix and Crystal reports an advantage.<br /> • Actively seeking and maintaining the necessary technical competence to be able to effectively diagnose and resolve problems on all of the MOSAIQ product range.<br /> • Identifying any necessary training requirements and escalating these to management as needed.<br /> Qualifications & Experience: <br /> • Knowledge of health Care, with a clinical background of Oncology radiography<br /> • Strong Technical skills in the area of PC/Network Computing<br /> • Fluent in German but any additional European languages will be considered.<br /> • Excellent verbal and written communication skills<br /> • Ability to effectively interact with customers<br /> • Ability to Travel 30%<br /> • Ability to work in a team environment<br /> • Flexible and accommodating approach<br /> • Ability and desire to promote Elekta’s professional image<br /> • Educated to Degree or diploma In Computer Sciences<br /> • Networking Knowledge<br /> • Can demonstrate customer care skills<br /> • Experience in a support environment ( desired)<br /> <br /> To apply for this position please go to our website at - https://ukcareers-elekta.icims.com/<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4343841/Spanish-or-Italian-Speaking-OIS-Product-Support-Specialist
Customer Service Representatives - Italian Speaking Salary: Competitive Salary + Benefits
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: Italian
Posted: 11th Dec 2014

Customers love our leading brands – Timberland, Kipling and Eastpak and can expect excellent service when they call or contact us from all over Europe. <br /> <br /> We are the global company behind some of the world’s leading lifestyle brands. Household names such as Lee, Wrangler, JanSport, The North Face, Vans, Napapijri and 7 for All Mankind. <br /> <br /> If you are fluent in English as well as Italian, this is an exciting time to join our rapidly growing Customer Service Team that provides an exceptional service to customers buying online or through high street stores across Europe. <br /> <br /> Putting customers at the heart of everything you do, you will be their first line of support via email, telephone or online chat to support them in placing orders and also with after sale care. You will exceed their expectations by providing a prompt and friendly response with the highest level of customer experience.<br /> <br /> To achieve this, your role will involve:<br /> • communicating with customers in their most fluent language, by telephone, email, online and letter to provide excellent service<br /> • building a rapport with them as you help with enquiries including; the order process, product information, tracking deliveries, returns, sizing and quality <br /> • discussing new products and managing multiple tasks to promptly close enquiries<br /> • identifying ways to improve processes in order to improve sales, brand loyalty and the customer experience<br /> • updating our computerised systems and working with marketing, retail and other teams to further improve customer satisfaction. <br /> <br /> To join us, you must be:<br /> • fluent in English and Italian to communicate clearly, both verbally and in writing<br /> • customer focused to achieve the best result for your customers and the business <br /> • flexible to adapt to changing needs and to meet deadlines<br /> • computer literate, including Excel and internet use, and ideally ordering systems.<br /> <br /> It will be advantageous if you have:<br /> • previous customer service experience in a multi-national business<br /> • the ability to multi-task and resolve customer queries<br /> • excellent organisation skills and a good attention to detail.<br /> <br /> This is an exciting opportunity to play a lead role within a growing operational team that provides high quality services to large multi-national customers. Join us and you will enjoy lots of training and building a loyal customer base in a supportive environment.<br /> <br /> So, if you have what it takes to make a big impact with the largest apparel company in the world, please apply <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4189652/Customer-Service-Representatives-Italian-Speaking
Italian Speaking Enquiry Handler Salary: £15,000-£22,000 OTE
Location: United Kingdom, Wales, Cardiff, Pencoed, Nr. Bridgend
Languages: Italian
Posted: 16th Dec 2014

ENQUIRY HANDLER<br /> <br /> <br /> About the Company<br /> Fields Associates Limited is an international organisation offering computer forensics and data recovery services worldwide. The largest branch is Fields Data Recovery which has expanded throughout Europe and USA as well as Thailand in recent years. Fields Data Recovery is a Pencoed based company that was established 17 years ago. We are now the UK's fastest growing Data Recovery Company. The company boasts a modern, friendly and dynamic working environment. The division employs approximately sixteen engineers and twenty sales and support staff. Fields promotes vibrant and target driven working environments - the company was recognised as the 7th fastest growing company within its region and has achieved the Investors in People standard as well as ISO 9001 status, and more recently ISO 14001 and ISO 27001<br /> For more information please visit:<br /> www.fieldsassociates.co.uk<br /> www.fields-data-recovery.co.uk<br /> <br /> Details of position:<br /> We are currently expanding our data recovery Enquiry Handling Team and are looking for a motivated, confident, & hard working person to fit into our strong team. <br /> <br /> The main duties of the position are:<br /> • Handling Italian incoming/outgoing client enquiries;<br /> • Providing prospective clients with detailed information about our services;<br /> • Addressing client queries;<br /> • Transferring calls to relevant departments and liaising with the Sales/Technical teams when required.<br /> <br /> Skill levels required:<br /> • Italian speaking;<br /> • Prior experience in a call centre or sales environment;<br /> • Excellent communication skills;<br /> • Experience of/interested in Information Technology;<br /> • Able to work under pressure.<br /> A real enthusiasm and willingness to learn will also be a requirement for consideration for this position. <br /> <br /> Personal qualities required:<br /> • Have outstanding communication skills <br /> • Be punctual and have a strong work ethic<br /> • Be organised and able to work in a fast-paced environment <br /> • Work independently and be self-motivated<br /> • Professional attitude and appearance<br /> • Have the ability to work well with co-workers and have a positive attitude <br /> <br /> Role Development:<br /> Due to the nature of Fields Data Recovery the role will be constantly evolving. We are developing and experiencing our vision of unrelenting growth in this unique field and the right candidate will have a vision for their own personal professional development married with a vision of developing the company’s presence and standing in the market. Migration into senior roles such as team leaders and management are a natural development for people who excel at Fields. <br /> <br /> Job Specifics:<br /> • £15,000 per annum + Bonus<br /> • 41 hours per week<br /> • 8.00am-4.30pm Mon-Thurs (30 mins unpaid Lunch)<br /> • 8.00am-5.30pm Fri (30 mins unpaid Lunch)<br /> • Based in Pencoed, Bridgend, South Wales<br /> • On-going training<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4354701/Italian-Speaking-Enquiry-Handler
Italian Speaking Sales Executive / Account Manager Salary: £15,000-£40,000 OTE
Location: United Kingdom, Wales, Cardiff, Pencoed, Nr Bridgend
Languages: English, Italian
Posted: 16th Dec 2014

Italian Speaking Sales Executive / Account Manager - Fields Data Recovery<br /> <br /> Full time & permanent<br /> Based in Pencoed, near Bridgend<br /> 40 Hours Per Working Week Mon-Fri<br /> Advising customers of the results from our data recovery lab and taking payment if they choose to go ahead with a 'no obligation' quote.<br /> Negotiable Basic Wage (typically £15k-£20k)<br /> OTE of £40k+ - bonus based on customer uptake & satisfaction<br /> Strong company that has never made anyone redundant, has achieved the Investor In People (IIP) standard and has been awarded three ISO certifications<br /> Training provided in-house in this specialist and exciting field<br /> Italian speaking essential<br /> Previous sales experience required<br /> <br /> This job represents a rare opportunity to join a growing company in the IT sector. The job entails advising/updating Italian customers who have lost data from damaged hard disk drives, servers, laptops, raid units and many other types of media.<br /> <br /> We offer the customer a free diagnostic from our lab and once completed it will be your responsibility to explain what recovery processes are required, how much it will cost and then take payment for any ordered work.<br /> <br /> Our company boasts continued growth, low staff turnover rates, high customer satisfaction and generous bonuses so we expect this role to be filled quickly.<br /> <br /> However, company growth means we are prepared to hire anyone who can demonstrate they can sell and can work well within our organisation - we look forward to receiving your applications.]]>
http://www.toplanguagejobs.co.uk/job/3586191/Italian-Speaking-Sales-Executive-Account-Manager
Italian Speaking Credit Specialist - 12 Mths Fixed Term Salary: £18500 - £20000 per annum + bonus
Location: United Kingdom, South East, East Sussex, Brighton
Languages: Italian
Posted: 28th Nov 2014

Kimberly-Clark makes the essentials for a better life with great brands like Andrex&#174; and Kleenex&#174;. While growing our $20+ billion global business, we help build careers through collaboration, engaging experiences and endless opportunities to work with some of the world's most recognized brands. And, our 42,000 employees are also changing the world for the better, giving back to communities and causes around the globe. If innovative thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark<br /> <br /> Job Description<br /> <br /> Are you looking to develop your career in a challenging, customer focused and team orientated environment? <br /> <br /> Are you excited at the prospect of working for a rapidly developing and dynamic international company? <br /> <br /> We are currently seeking enthusiastic and self-motivated individuals with lots of initiative to join the successful Customer Financial Services team. <br /> <br /> Based in our prestigious and newly refurbished offices in Brighton, you will report to the Customer Financial Services Supervisor. You will be providing an essential service to Kimberly Clark whilst managing Receivables. Collaboration and partnership with customers and leverage those insights in working with Business teams to maximize overall business results in general and Working Capital in particular.<br /> <br /> Duties & Responsibilities<br /> <br /> * You will manage the Italian Customer Portfolio of Distribution Centres who Kimberly-Clark supply <br /> * Responsible for Collection of invoice payments to agreed terms <br /> * Working closely with Internal Stakeholders eg Customer Service and Sales Team to resolve queries and manage the customer portfolio <br /> * Negotiate and manage payment plans to assist customers in financial difficulty <br /> * Prevention of bad debt resulting from insolvency or fraudulent customer behaviours <br /> * Manage and continually evaluate risk for the accounts you have been assigned <br /> * Implement strategies to improve Working Capital <br /> * Identify opportunities for simplifying, standardising and optimising processes and procedures<br /> <br /> The Individual<br /> <br /> * The successful candidate will be fluent in both Italian and English, both written and spoken <br /> * Previous work experience within Collections, as a Credit Controller within Finance is preferred<br /> * Strong planning and organisational skills within an office environment is essential<br /> * Strong influencing and negotiation skills <br /> * Excellent communicator with experience working in a team environment. <br /> * Problem solving skills <br /> * Numerate and good knowledge of Excel <br /> * Working Knowledge of SAP (desirable)<br /> <br /> Salary & Benefits<br /> <br /> * Basic Salary plus 4% annual bonus<br /> * Flexible benefits package<br /> * 25 days annual leave]]>
http://www.toplanguagejobs.co.uk/job/4465122/Italian-Speaking-Credit-Specialist-12-Mths-Fixed-Term
Competitor Intelligence Analysts Salary: Excellent hourly rates
Location: United Kingdom, London, South London, BR5 1LZ
Languages: English, French, German, Italian, Mandarin, Spanish, Swedish
Posted: 25th Nov 2014

We require CI Market Analysts for our forthcoming projects. Native level language skills essential. <br /> <br /> Candidates will ideally have a business background (e.g. MBA), and need to be experienced both in desk research and conducting in-depth interviews at CEO level.<br /> <br /> Projects typically last for between two and six weeks, and we would always try to offer work on similar projects in the future.<br /> <br /> The Business Advantage Group Plc is a specialist international research, marketing and management consulting practice operating mainly in the information Technology and Telecoms Sectors.<br /> <br /> The company is based in Petts Wood, Orpington, Kent - only a 25 minute train journey from Charing Cross, Waterloo, London Bridge or Victoria. 1 minute walk from Petts Wood Station - very easy to commute if you are located or looking for a position in London.<br /> <br /> Business Advantage provides client services under four main service areas:<br /> <br /> •marketing and management consultancy;<br /> •market research;<br /> •database services - building, cleaning and management;<br /> •sales and marketing services;<br /> . <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/398421/Competitor-Intelligence-Analysts
Language Expert - Virtual Customer Services Salary: 18-20k D.O.E
Location: United Kingdom, South East, Berkshire
Languages: French, German, Italian, Spanish
Posted: 4th Dec 2014

The Opportunity<br /> <br /> Using your fluency in either French, German, Italian or Spanish, you’ll be joining a multilingual virtual support centre, where you will be responsible for regular liaison with customers and clients. This is a fast moving and challenging role which is ideal for a passionate language specialist. Any trilingual speakers (with a combination of English plus two of the four stated languages) would fit this role even better!<br /> <br /> Candidate Profile<br /> <br /> You will possess superior communication skills (verbal and written) in all the languages you speak; any previous helpdesk / customer service / reception experience would be incredibly beneficial in this role. Competency in Microsoft Office programmes, specifically Excel and Word and use of databases is also of use.<br /> <br /> The Company<br /> <br /> A growing company, this highly professional environment emphasises an atmosphere of efficiency and accuracy. Awarded with Gold Star customer service reports, they provide customers with a customer service experience.<br /> <br /> This role requires the successful candidate to work on a shift basis between 7am - 10pm. Flexibility is therefore essential to be considered for this particular role.<br /> <br /> Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this specific vacancy. <br /> <br /> Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role]]>
http://www.toplanguagejobs.co.uk/job/4483952/Language-Expert-Virtual-Customer-Services
Customer Services Representative with German Salary: £21,000 + Bonus
Location: United Kingdom, South East, Buckinghamshire, Bourne End
Languages: French, German, Italian
Posted: 17th Dec 2014

Our client, a global leader in their field based in Buckinghamshire, is looking for a Customer Services Representative with German and French or Italian language skills to join their existing team, supporting their customers in the EMEA region. <br /> <br /> The ideal candidate will have excellent German and English language skills, along with either French and Italian, you and be confident working in a B2B order processing/customer services environment. In addition, the ability to speak an additional European will be seen as highly advantageous for this particular hire. <br /> <br /> Within this role your duties will include, but will not be limited to, liaising with business customers regarding product enquiries, processing orders and keeping the customer up to date with the progress of their order. Additionally you will ensure customer orders are prioritised and progressed appropriately and that service level agreements are met. You will also proactively deal with any order discrepancies and generally provide a high level of customer service at all times. <br /> <br /> In return our client is offering a competitive salary and benefits package. Due to the location of our client's offices, transport is required unless you live in the immediate local area. The office can be reached by car from locations such as High Wycombe and Slough and by public transport from Maidenhead and surrounding areas.<br /> <br /> Due to high volumes of applications for this particular opportunity, only successful candidates will be contacted.<br /> <br /> Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Business in relation to this role.]]>
http://www.toplanguagejobs.co.uk/job/4534892/Customer-Services-Representative-with-German
Italian speaking Project Manager (Market Research) Salary: £26000 - £30000 per annum + 25 days hol, pension, flexi hours
Location: United Kingdom, London, Central London, London
Languages: English, Italian
Posted: 8th Dec 2014

An Italian speaking experienced Project Manager is required to manage large scale online and mobile data collection research. The successful individual will be responsible for supporting the Team Leader in ensuring projects are managed effectively, delivered on time, to specification and to budget. <br /> The successful person will work within the Southern Europe team on some really interesting projects with a range of clients. Your workload will be varied and will include high complexity projects which involve large multi-countries and complex quota management. <br /> To apply for the role it is vital to have experience in quantitative project management in a Market Research environment (Mobile research experience preferable but not essential), it is also vital to have exposure of managing online research projects before, along with fluency in Italian. <br /> The client is a well-established agency in the Market Research sector; you can rest assure you would be joining a very reputable agency in the industry. The company is focused on staff engagement and development and encourage individuals to obtain work experience in various departments to expand your skills set. <br /> They offer strong core benefits including 25 days holiday, life insurance, pension contribution, season ticket loan and a range of interesting flexible benefits. <br /> If you are interested in finding out more about the role, please do send me over your CV along with a covering letter or give me a call for an initial discussion on 0203 008 4500.]]>
http://www.toplanguagejobs.co.uk/job/4497282/Italian-speaking-Project-Manager-Market-Research
Non-technical Advisor with Italian Salary: 1,000 - 1,100
Location: Greece
Languages: English, Italian
Posted: 21st Nov 2014

<br>For our client, an international outsourcing company based in Greece, we are currently searching for French speakers willing to work in an international environment, gain valuable work experience focused on customer service and speak foreign languages on a daily basis.</p> <br /> <br> </p> <br /> <br><strong>Main responsibilities:</strong></p> <ul> <br /> <br>&bull; <li>Providing non-technical support and customer service to the end users via phone, chat and email</li> <br /> <br>&bull; <li>Resolving issues by using available resources, including internal tools and all available resources</li> <br /> <br>&bull; <li>Log calls from customers into Contact Management System and follow escalation procedures to resolve problems or issues.</li> <br /> <br>&bull; <li>Ensuring service level adherence and achieving key performance indicator targets</li> <br /> <br>&bull; <li>Participating in regular meeting</li> <br /> <br></ul> <br /> <br> </p> <br /> <br><strong>Requirements:</strong></p> <ul> <br /> <br>&bull; <li>Excellent Italian (C1/C2)</li> <br /> <br>&bull; <li>Advanced English (B2)</li> <br /> <br>&bull; <li>Positive attitude</li> <br /> <br>&bull; <li>Excellent communicative skills</li> <br /> <br>&bull; <li>Customer Focus</li> <br /> <br>&bull; <li>Team Player</li> <br /> <br></ul> <br /> <br> </p> <br /> <br><strong>The company offers</strong>:</p> <ul> <br /> <br>&bull; <li>work in a stable international company</li> <br /> <br>&bull; <li>great relocation package (travel expenses and accommodation in a hotel)</li> <br /> <br>&bull; <li>performance bonus</li> <br /> <br>&bull; <li>company benefits </li> <br /> <br>&bull; <li>trainings </li> <br /> <br>&bull; <li>language lessons</li> <br /> <br></ul> <br /> <br> </p> <br /> <br>Working hours: 24/7 shift schedule</p> <br /> <br>Starting date: 8.12. 2014 / 05.01.2015</p>]]>
http://www.toplanguagejobs.co.uk/job/4429962/Non-technical-Advisor-with-Italian
Inside Sales Manager - Team Leader- Media - Amsterdam or Berlin Salary: Excellent
Location: United Kingdom, London, Central London
Languages: Italian, Russian, Spanish
Posted: 12th Dec 2014

Inside Sales Manager - Team Leader– Creative Field – Amsterdam or Berlin<br /> Excellent Basic + Excellent Bonus Structure<br /> <br /> Excellent English as well as fluency in either one of the following languages: French, Spanish, Portuguese, German, Dutch, Italian, Mandarin, Japanese or Russian – Knowledge of Salesforce.com is a must as well as good coaching skills, ideally you will have had a some exposure on outbound as well or have worked closely with a colleague or department who has managed outbound sales, however the latter is not vital.<br /> <br /> (Inside Sales Team Leader - Sales Manager , ideally bilingual in another language as well as English – Creative Field, candidates coming from the creative, advertising, media, events, broadcasting, communication, digital or similar sectors are very welcome, however this is not essential)<br /> <br /> Location – Berlin or Amsterdam<br /> Job Reference CV013637<br /> Salary Competitive<br /> <br /> Excellent Basic Salary + performance bonus <br /> <br /> LRS (Language Recruitment Services) is currently seeking for an Inside Sales Team Leader/ Sales Manager to work for a customer service and sales contact centre operating in the creative sector with clients and offices worldwide you will be speaking impeccable English as well as ideally fluency in one of the following languages: French, German, Spanish, Dutch, Italian, Mandarin, Japanese or Russian – Knowledge of Salesforce.com is a must – You will nurture and coach the team, helping them to achieve the best inside sales results as well as answering and solving queries from difficult clients.<br /> <br /> You will have outstanding telephone and people skills as you will be supporting a team of talented bilingual inside sales and customer service executive working with niche clients in the creative and advertising, digital, marketing, media, new media, broadcasting and similar sectors .<br /> <br /> Inside Sales Manager - Team Leader– Creative Field – Amsterdam or Berlin <br /> <br /> • You will make sure the team is organised and supported in dealing with client queries while building excellent client relationships, up selling and cross selling excellent tools and products while meeting and exceeding their targets<br /> • You will support the team helping them finding the right answers and solutions for their clients<br /> • Coaching, motivating inspiring the inside sales team, also coach the team on the effective use of Salesforce.com<br /> • Make sure the team reaches and exceeds their sales target<br /> • Make sure the team provides excellent customer service support while building client relationships and upselling unique niche services and tools <br /> • Analyse team performance and reports; using data and metrics to identify opportunities<br /> • Customer Service Survey, exceeding Sales goals while project managing monthly revenue and team performance<br /> <br /> • Ensure the inside sales team engages with and delivers excellent sales target from clients in the creative sector<br /> • Providing an Industry leading Inside sales and Customer Care Experience, delivered through your team to all clients by the various performance metrics<br /> • Provide high levels of communication to ensure the team is informed and involved in companywide initiatives and through change management programmes<br /> • Ensure the team uses high level of customer service and sales adhering to agreed Key Performance<br /> <br /> <br /> Inside Sales Manager Team Leader Sales Manager – Creative Field – In order to apply for this exciting role you will need to have:<br /> <br /> • Excellent English as well as fluency in either one of the following languages: French, German, Spanish, Portuguese Dutch, Italian, Mandarin, Japanese or Russian<br /> • Previous experience in managing a team of inside sales or sales executives using Salesforce.com<br /> • Decision Making: Demonstrates sound business decision making, based on fairness and consistency<br /> • Communication Skills (oral, written and listening ability): Effectively and efficiently conveys clear, complete and focused information; interacts with people at all levels of authority; tailors messages to audiences and listen to the views of others; effectively presents topics/information to individual and group audiences <br /> • Organizational Skills: Prioritizes tasks efficiently and productively, and manages time well<br /> • Teamwork: Team player, able to excel at building trusting relationships with the team and colleagues; <br /> • Results Orientated: Demonstrates a high degree of results orientation; drive, enthusiasm and commitment towards achieving results / fulfilling objectives; ability to work under pressure / strict deadline<br /> • Interest for creative, media, advertising, imaging, digital and similar sectors as well as an understanding of Photoshop would be a plus<br /> <br /> Key words:<br /> <br /> <br /> Excellent English as well as fluency in either one of the following languages: French, German, Dutch, Italian, Mandarin, Japanese or Russian – Salesforce.com<br /> <br /> <br /> Excellent English as well as fluency in either one of the following languages: French, German, Dutch, Italian, Mandarin, Japanese or Russian – Salesforce.com<br /> <br /> <br /> <br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy ar<br /> <br /> Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply<br /> <br /> Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Germany may apply. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4314712/Inside-Sales-Manager-Team-Leader-Media-Amsterdam-or-Berlin
Bilingual Information Security Officer Salary: Competitive
Location: United Kingdom, London, Central London
Languages: Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Flemish, Greek, Bulgarian, Croatian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Slovenian, Luxembourgish, Irish
Posted: 12th Dec 2014

Security and Access Management Officer with IAM<br /> 18 month contract<br /> Job Reference KP014429<br /> <br /> LRS (Language Recruitment Services) is currently seeking a Security and Access Management Officer with IAM to work for an EU government body in their brand new, state-of-the-art offices. <br /> <br /> You should have previous experience implementing IAM requirements, establishing IAM designs, process and technical viewpoints as well as experience in implementing information security programme in a secured environment and in having delivered or led successful IAM projects. <br /> <br /> Security and Access Management Officer with Identity and Access Management speaking either: German; French; Italian; Dutch; Portuguese; Czech and Slovak; Swedish; Danish; Finnish; Hungarian; Polish; Estonian; Greek; Lithuanian; Latvian; Slovenian; Spanish; Maltese; Romanian; Bulgarian; Croatian.<br /> <br /> Security and Access Management Officer with IAM: Duties include: <br /> • Consult with IT Department on the evaluation and implementation of security architecture and technologies; <br /> • Measure, monitor and mature security activities and processes; <br /> • Develop a security risk assessment plan <br /> • In collaboration with IT Department and other business lines involved in compliance activities establish a governance and risk management framework ensuring that critical systems and information are identified, reasonable controls are established and effectively executed and that they comprehensively cover the Agency’s policy and relevant SOPs;<br /> • Ensure information security awareness <br /> • Be aware of and communicate the regulatory developments affecting information security and be aware of industry best practice regarding information security;<br /> • Contribute to the design, planning and management of services within the IAM (Identity and Access Management) team; <br /> • Identify opportunities and participate in associated work to integrate the registration database with other changing / evolving systems, including data migrations where relevant; <br /> Security and Access Management Officer with IAM: Profile – <br /> • Fluent in English and at least one other EU language, either: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovene, Spanish and Swedish<br /> • Knowledge of best practices for the storage, management and distribution of data, including applicable data privacy best practices and legislation;<br /> • Experience in implementing IAM (Identity and Access Management) requirements, establishing IAM designs across business, process and technical viewpoints;<br /> • Experience in implementing information security programme in a secured environment and in having delivered or led successful IAM projects;<br /> • Experience in working for an international organisation and/or in a multi-cultural environment.<br /> • Good analytical capabilities and problem-solving skills;<br /> • High degree of organisational skills and ability to work in a team and under pressure;<br /> • Must be project-oriented, customer-focused and responsive with excellent communication skills, both oral and written; <br /> • Demonstrated experience in working in projects<br /> <br /> Due to the status of our client as an EU Agency, candidates should be passport holders of EU/EEA member states. <br /> Keywords: IAM; Identity and Access management; information security; security analyst; security architecture; IAM; Identity and Access management; information security; security analyst; security architecture; IAM; Identity and Access management; information security; security analyst; security architecture; IAM; Identity and Access management; information security; security analyst; security architecture; <br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> Thank you for applying to Language Recruitment Services. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. We regret, due to the high volume of applications, only successful candidates will be contacted for this role. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise. Language Recruitment Services is acting as an Employment Business in relation to this vacancy.<br /> LRS is an equal opportunities employer<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4393651/Bilingual-Information-Security-Officer
Develop your career in IT area! Italian speakers required in Athens Greece! Salary: Attractive + Benefits
Location: Greece
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Salary - 16000-25000 Euro gross per year, 2 extra salaries in a year pro rata<br /> • Flight ticket to Greece<br /> • Taxi from airport<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living <br /> • Free Greek Language courses<br /> • You will be paid extra if you work on Sundays, on Greek Holidays or Overtime<br /> • Other bonuses: 100 Euro in vouchers upon contact signature and 300 Euro in vouchers after 6 months of full cooperation<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com. <br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4331961/Develop-your-career-in-IT-area-Italian-speakers-required-in-Athens-Greece
Amazing job opportunity for Italian speakers to relocate in Athens Greece Salary: Attractive + Benefits
Location: Greece
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Salary - 16000-25000 Euro gross per year, 2 extra salaries in a year pro rata<br /> • Flight ticket to Greece<br /> • Taxi from airport<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living <br /> • Free Greek Language courses<br /> • You will be paid extra if you work on Sundays, on Greek Holidays or Overtime<br /> • Other bonuses: 100 Euro in vouchers upon contact signature and 300 Euro in vouchers after 6 months of full cooperation<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com. <br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4331951/Amazing-job-opportunity-for-Italian-speakers-to-relocate-in-Athens-Greece
Italian speakers get permanent job in Athens Greece. Apply now! Salary: Attractive + Bonus
Location: Greece, Athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> <br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com or directly to 0040742951474 to Cojocaru Raluca.<br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> <br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> Keywords'<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4420452/Italian-speakers-get-permanent-job-in-Athens-Greece.-Apply-now
Italian Speaking Telemarketer/Lead Generator/Telesales Executive Salary: Excellent Hourly Rates
Location: United Kingdom, London
Languages: Italian
Posted: 12th Dec 2014

Italian Speaking Telemarketer/Lead Generator/Telesales Executive <br /> Job Ref JB012014<br /> Location West London<br /> Temporary <br /> Excellent Hourly Rates<br /> <br /> LRS (Language Recruitment Services) is currently seeking a Italian Speaking Telemarketer/Telesales or Lead Generation Agents for their client, an international marketing group in West London.<br /> <br /> Candidates should speak Italian to native level with a good standard of written and spoken English. I addition, some experience in sales, lead generation or telemarketing is essential gained within an IT, Telecoms, Software Systems or Marketing, environment.<br /> <br /> If you are available immediately to start at short notice, please send your CV in word as other formats will not be accepted.<br /> <br /> Keywords: Italian Speaking Telemarketer; Italian Speaking Telemarketer; Italian Speaking Telemarketer; Italian Speaking Telemarketer;<br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise. <br /> LRS is an Equal Opportunities Employer<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/2842232/Italian-Speaking-Telemarketer-Lead-Generator-Telesales-Executive
Customer Service role for Italian speakers! Many benefits! -Greece Salary: Attractive+ Relocation
Location: Greece, athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to andreea.m@headhuntinternational.com. <br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4417092/Customer-Service-role-for-Italian-speakers-Many-benefits-Greece
Dutch, French or Italian Media Sales Executive - Berlin Germany Salary: Excellent Basic Salary + uncapped commissions
Location: United Kingdom, London, Central London
Languages: Dutch, French, Italian
Posted: 12th Dec 2014

Relocation package to Berlin offered!<br /> <br /> Dutch, French or Italian Media Sales /CS Executive - Creative Field<br /> Excellent Basic + Excellent Bonus Structure<br /> <br /> (Inside Sales Executive - niche creative customer service, candidates coming from the creative, advertising, media, events, broadcasting, digital or similar sectors are very welcome)<br /> Fluency in either Dutch, Italian or French both written and spoken a must as well as fluent English.<br /> <br /> Advertising and Creative Agency - Berlin<br /> Job Reference CV013092<br /> Salary Competitive<br /> <br /> Excellent Basic Salary + Generous<br /> Amazing Commission Structure<br /> <br /> LRS (Language Recruitment Services) is currently seeking an Outstanding Inside Sales Executive - Customer Service Executive for a creative agency with clients and offices worldwide you will be speaking either impeccable Dutch, Italian or French as well as excellent English, you will have outstanding telephone skills as you will be speaking with niche clients in the creative and advertising, imaging, digital, marketing, photography, moving images, picture sectors.<br /> <br /> Dutch, French or Italian Media Sales /CS Executive - Creative Field<br /> Excellent Basic + Excellent Bonus Structure- Creative Field Duties:<br /> <br /> • Speaking with high level client in international markets advising them on the best creative tools and products to use, using consultative, warm and intelligent phone skills<br /> • Developing excellent relationships with advertising and creative agencies and other clients within the creative and media sector<br /> • Researching new opportunities and contacts<br /> • Assisting clients with technical queries<br /> • Gaining clients feedbacks in order to draft researches on company products<br /> • Able to meet and exceed your goals in a consultative fashion, not aggressive phone skills<br /> <br /> Dutch, French or Italian Media Sales /CS Executive fluent in either German, Russian, Italian or French - Creative Field In order to apply for this exciting role you will need to have:<br /> <br /> • Speak and write either Dutch, Italian or French to excellent standard fluency in English is also required<br /> • Excellent Sales Experience or Inside Sales , or high level Customer Service in niche sectors such as media and creative or other similar communication sector<br /> • Passion for creative, media, advertising, imaging, photography, digital and similar sectors as well as an understanding of Photoshop or other imagery manipulation tools<br /> • Strong and excellent sales and customer service personality with the ability to reach and exceed targets through relationship building<br /> • Sales minded and customer oriented.<br /> • Confident, competent, with a consultative approach to the role<br /> • Excellent communication, organisational and client service skills.<br /> <br /> Key words:<br /> <br /> Bilingual Sales and Customer Service Executive fluent in either Dutch Italian or French - Creative Field<br /> Customer service, inside sales, creative and advertising , Media and Entertainment either advertising agency, new media, publishing, editorial, creative agency or technology, media sales<br /> <br /> Bilingual Sales and Customer Service Executive fluent in either Dutch, Italian or French Creative Field Customer service, inside sales, creative and advertising , Media and Entertainment either advertising agency, new media, publishing, editorial, creative agency or technology, media sales<br /> <br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy ar<br /> <br /> Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply<br /> ]]>
http://www.toplanguagejobs.co.uk/job/3612591/Dutch-French-or-Italian-Media-Sales-Executive-Berlin-Germany
Entry level job for Italian speakers in a multinational company! Salary: Attractive + Benefits
Location: Greece, Athens
Languages: English, Italian
Posted: 24th Nov 2014

Company:<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> <br /> Responsibilities:<br /> <br /> o Provide basic trouble shooting<br /> o Solve technical issue of customers <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> <br /> o Fluent Italian and fluent English<br /> o European passport is a MUST <br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o Customer Support experience is a plus<br /> <br /> Benefits:<br /> <br /> o Full relocation<br /> o Monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply:<br /> <br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or contact us by sending your CV with Ref.-ID to romainp@headhuntinternational.com<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience]]>
http://www.toplanguagejobs.co.uk/job/4415412/Entry-level-job-for-Italian-speakers-in-a-multinational-company
Italian Technical Support Agent Athens, Greece Salary: €1045 per month, Benefits: relocation package
Location: Greece
Languages: Italian
Posted: 15th Dec 2014

Company: Our client is a leading multinational company specializing in outsourced customer contact centers and other services, which has in excess of 20 years experience providing IT solutions to their EMEA client base. Within their growing company, they are now is a position to employ a Technical Support Agent with Italian to begin work in their Athens Greece office.<br /><br /> <br /><br /> Role: For this position, successful candidates would be responsible for supporting a range of internet enabled technologies for the companies’ German market via inbound calls, e-mails and instant messaging. This will involve troubleshooting queries relating to IT and responding to customers in a timely and efficient manner. Maintaining customer service to the highest possible standards, ensuring good communication with customers and staff is the highest priority. <br /><br /> <br /><br /> Skills: <br /><br /> -The ideal candidate should possess certain skills and attributes for this role that include fluency in Italian and English to a business standard<br /><br /> -Previous experience of at least 1 year in a customer service or technical support role is necessary<br /><br /> -Candidates for this role need excellent skills in communication as well as computer literacy, in particular a good working knowledge of the Microsoft Suites<br /><br /> <br /><br /> Gain: There are many gains to be had by working for our clients. Full technical and product training will be provided to allow you quickly get up to speed. The position offers a competitive salary of €1045 per month and company accommodation in the city center apartment as well as relocation assistance.<br /><br /> <br /><br /> They also offer further benefits in the way of paid flights, sports activities and language courses<br /><br /> <br /><br /> Origin Multilingual <br /><br /> <br /><br /> Ireland +353 1 2313100<br /><br /> UK +44 20 7136 3000<br /><br /> Spain +34 931 815 635<br /><br /> <br />]]>
http://www.toplanguagejobs.co.uk/job/4373882/Italian-Technical-Support-Agent-Athens-Greece
Italian Speaking Technical Support Salary: €12k - 15k per year + flight + hotel for 2 weeks
Location: Greece
Languages: Italian
Posted: 12th Dec 2014

Italian Customer Service<br /> <br /> Athens, Greece<br /> <br /> The gross monthly salary is €1.045,72 and a production bonus: up to €200 in vouchers.<br /> <br /> Net salary is about €815 a month.<br /> <br /> Flight paid, airport pickup and 2 weeks hotel accommodation.<br /> <br /> Candidates should have at least 1 years customer service experience.<br /> <br /> The role involves assisting customers with queries by phone and email.<br /> <br /> Candidates should have good experience of using technology ie tablets or smart phones.<br /> <br /> Please reply with a CV and outline your smart phone/tablet experience.<br /> <br /> Recruitment Direct is acting as a recruitment agency]]>
http://www.toplanguagejobs.co.uk/job/4264441/Italian-Speaking-Technical-Support
Trilingual Executive Assistant – Italian and French Salary: £30000 - £45000 per annum
Location: United Kingdom, London, Central London, London
Languages: English, French, Italian
Posted: 12th Dec 2014

This is a unique/exceptional opportunity for a corporate trilingual English, French and Italian Personal Assistant to provide PA support to one of the Managing Director of an international company based in London. The ideal PA / EA will be confident and disciplined, with the ability to prioritize and deal with a wide array of duties, having already worked as senior director or board level before, ideally with an international experience.<br /> <br /> The French, Italian and English trilingual Executive Assistant / PA will be involved in booking complex travel arrangements, busy diary management, arranging meetings, dealing with private PA duties when required and ensuring the overall smooth running of this busy office. The company culture is hard-working and professional and they would like an experienced Executive Assistant or PA who is flexible, willing to take on responsibilities and who will fit in and enjoy this busy and demanding environment. <br /> <br /> <br /> Profile<br /> English AND French AND Italian must be fluent (written and spoken)<br /> Excellent secretarial skills including typing, Word, Excel and PowerPoint<br /> Previous experience working at the highest level within a corporate environment as an Executive Assistant, Personal Assistant, EA, PA, senior secretary<br /> Excellent organizational skills providing executive assistant support in French, Italian and English<br /> Reliable, discreet and flexible<br /> <br /> To apply, please send your CV in Word format to Helene, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. <br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.<br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.]]>
http://www.toplanguagejobs.co.uk/job/4515612/Trilingual-Executive-Assistant-%E2%80%93-Italian-and-French
Customer Service Advisor Salary: £22000
Location: United Kingdom, North West, Cheshire, WA1 1GG
Languages: French, German, Italian
Posted: 12th Dec 2014

Customer Service Advisor<br /> <br /> £22,000<br /> <br /> Warrington<br /> <br /> Kerr Multilingual are proud to be representing this global pharmaceutical business in their search for a Customer Service Advisor to work at their facility based near Warrington<br /> <br /> Our Client is an internationally recognised company and we hope you would want to be a part of their team…<br /> <br /> PERFORMANCE OBJECTIVES<br /> <br /> • Acts as first contact point for customers and ensures timely resolution and customer satisfaction outcome. <br /> • For each customer inquiry the agent opens a ticket (Oracle, SFDC, MC) and informs the customer about the process. <br /> • Following the CX Task Matrix the agent resolves and replies to the customer requests or forwards this to the right person in the back office function according to the CX Responsibility Matrix. <br /> • For technical assistants the agents logs customer requests for instrument service, warm transfer of call to right ETAC/Support agent after triaging. <br /> • Monitoring tickets issued, taking full responsibility of the customer´s request and follows up until completion. <br /> • Co-ordinates back office activities of open ticket, setting time leads for completion and issuing internal reminders where necessary. <br /> • In case of delays informs the customer about new time lead providing updates. <br /> • For customer requests that need the involvement of more than a single department (for example arranging for a return, an instrument move ect) co-ordinates with internal/external functions. <br /> • Co-ordinates data input to Oracle with Data Maintenance Team by gathering customer master information. <br /> • Supporting accounts receivable in making sure that the customers who delay payments are fully satisfied with our service/product and that the invoice was correctly issued. <br /> • Listening to customer needs and making sure the customer´s needs and requests are followed by the other departments. <br /> • Feed backing to Sales functions leads and input about possible justifiers (extras only the client can provide tailored to the customers need). <br /> • Maintaining record of customer preferences, needs and coverage level. <br /> • Liaises with internal departments where necessary to resolve issue or feedback relevant information to ensure process improvements. <br /> • Accepting orders for spare parts/consumables/services on the phone, providing information to the back office and following up until closure of the ticket. <br /> • Responsible for helping the customer choosing the right spare part number / consumable based on instrument type and customer´s need. <br /> • Informing customers about pricing and availability. <br /> • Spare parts orders and kits for contract customers when applicable.<br /> <br /> PERSON SPECIFICATION<br /> <br /> • Education to GCSE standard (European equivalent), including English Language, optional: German/French/Italian/Spanish. <br /> • Computer literate - 'Microsoft Office' - Word/Excel/PowerPoint. <br /> • Must possess excellent administration, organisational aptitude and the ability to plan and time manage various tasks. <br /> • Customer focused and able to set priorities. <br /> • Substantial experience in a customer contact/technical role, preferably in B2B environment possibly clinical/life science/healthcare.<br /> • Work is performed in a non-hazardous office environment with low noise levels. <br /> • Requires the use of office equipment performing work of a non-repetitive nature, which does not require sustained exposure to any one task.<br /> <br /> APPLY <br /> <br /> Please send your CV to hb@kerr-recruitment.co.uk and call Heloisa at Kerr Multilingual on 01925 406522<br /> <br /> If you have any questions or are interested in any other opportunities we may have, please do not hesitate to contact on 01925 406522<br /> <br /> This vacancy is being advertised on behalf of Kerr Multilingual who are operating as an employment business.<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4515162/Customer-Service-Advisor
Italian speaking Secretaries with EU languages Salary: £24000 - £35000 per annum + according to experience (Temp to perm)
Location: United Kingdom, London, Central London, London
Languages: English, Italian
Posted: 12th Dec 2014

Our client are a London based European Union organisation offering a truly cosmopolitan, multilingual and multicultural working environment.<br /> <br /> They are currently recruiting for Italian speaking team assistants, PA's, secretaries, administrators and clerical staff to provide multilingual secretarial and administrative support to a team of executives within the healthcare field.<br /> <br /> You will be responsible for providing a full range of secretarial, clerical, PA and administration support duties to include dealing with large multilingual documents, generating reports, travel and diary management, drafting and formatting documents, organizing meetings, taking minutes and liaising with delegates.<br /> <br /> As a Italian speaking secretary, team assistant, administrator, you will be required to multi-task and manage a busy schedule and it is therefore important that you have proven secretarial and administrative skills from within a complex, corporate or public administration environment.<br /> <br /> The organisations working languages are English and Italian, Czech, Danish, French, Estonian, Dutch, Spanish, Lithuanian, Polish, Latvian, Maltese, German, Slovenian, Portuguese, Slovakian, Greek, Finnish, Swedish, Romanian, Hungarian, Bulgarian, Norwegian or Icelandic and fluency in English and one of these languages is essential.<br /> <br /> Profile<br /> Advanced MS Office skills - these will be tested.<br /> Typing speed of 45wpm +<br /> Fluent in English and Italian.<br /> Proven secretarial experience from within a complex, corporate or public administration environment.<br /> Educated to a minimum of A-level standard - certificates must be provided<br /> <br /> The organisations working languages are English and Italian, Czech, Danish, French, Estonian, Dutch, Lithuanian, Polish, Hungarian, Maltese, German, Slovenian, Portuguese, Slovakian, Finnish, Greek, Swedish, Spanish, Romanian, Latvian, Bulgarian, Norwegian or Icelandic and fluency in English and one of these languages is essential.<br /> <br /> The salary is paid on a temporary hourly rate initially according to experience. Other benefits once on contract would include generous pension, medical insurance and an extremely generous annual leave package.<br /> <br /> To apply, please send your CV in Word format to Valentina Tammaro, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. <br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/4518972/Italian-speaking-Secretaries-with-EU-languages
Customer Service role for Italian speakers-Athens, Greece! Salary: Attractive+ Relocation
Location: Greece, athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to andreea.m@headhuntinternational.com. <br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4417112/Customer-Service-role-for-Italian-speakers-Athens-Greece
Full relocation package + training! Italian speakers required in Greece! Salary: Attractive + Bonus
Location: Greece, Athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> <br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com or directly to 0040742951474 to Cojocaru Raluca.<br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> <br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> Keywords'<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4420472/Full-relocation-package-training-Italian-speakers-required-in-Greece
Develop your career! Italian speakers relocate in Greece! Salary: Attractive+ Relocation
Location: Greece, athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to andreea.m@headhuntinternational.com. <br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4417072/Develop-your-career-Italian-speakers-relocate-in-Greece
Permanent job for Italian speakers needed in sunny Greece! Boost your career! Salary: Attractive + Benefits
Location: Greece, Athens
Languages: English, Italian
Posted: 24th Nov 2014

Company:<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> <br /> Responsibilities:<br /> <br /> o Provide basic trouble shooting<br /> o Solve technical issue of customers <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> <br /> o Fluent Italian and fluent English<br /> o European passport is a MUST <br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o Customer Support experience is a plus<br /> <br /> Benefits:<br /> <br /> o Full relocation<br /> o Monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply:<br /> <br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or contact us by sending your CV with Ref.-ID to romainp@headhuntinternational.com<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience]]>
http://www.toplanguagejobs.co.uk/job/4415422/Permanent-job-for-Italian-speakers-needed-in-sunny-Greece-Boost-your-career
Customer Service Representative English+Italian Salary: 25.000 - 30.000CZK
Location: Czech Republic, Praha
Languages: English, Italian
Posted: 24th Nov 2014

For our client, multilingual multicultural environment where employees support major international clients.<br /> We are seeking a suitable candidate for the position of Customer Service Representative.<br /> <br /> Responsibilities:<br /> - Communication with clients <br /> - Quickly solutions to client requirements<br /> - Checking customer satisfaction<br /> - Work as a closely integrated team with the other people<br /> - Receive, process, and acknowledge customer orders <br /> - Provide product availability and existing customer pricing information <br /> - Support other team members during peak call activity, vacations, absences<br /> <br /> Requirements:<br /> - High school and university graduates<br /> - Fluent English and Italian<br /> - Experiences in Customer Service<br /> - MS Office<br /> <br /> We offer:<br /> - Working in a multinational environment <br /> - Daily contact with international customers <br /> - Opportunities for personal and professional development via training sessions<br /> - A competitive salary and benefits package<br /> <br /> - Are you interested in this position? Do not hesitate to send us your Curriculum Vitae in English.<br /> All your personal details are strictly confidential for us.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/3792291/Customer-Service-Representative-English-Italian
Build your career in a multinational company! Italian speakers required in Athens Greece! Salary: Attractive + Bonus
Location: Greece, Athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> <br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com or directly to 0040742951474 to Cojocaru Raluca.<br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> <br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> Keywords'<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4420462/Build-your-career-in-a-multinational-company-Italian-speakers-required-in-Athens-Greece
Relocate in Greece! Customer Service role for Italian speakers! Salary: Attractive+ Relocation
Location: Greece, athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to andreea.m@headhuntinternational.com. <br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4417102/Relocate-in-Greece-Customer-Service-role-for-Italian-speakers
Develop your career! Italian speakers required in Athens Greece! Apply now! Salary: Attractive + Benefits
Location: Greece
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Salary - 16000-25000 Euro gross per year, 2 extra salaries in a year pro rata<br /> • Flight ticket to Greece<br /> • Taxi from airport<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living <br /> • Free Greek Language courses<br /> • You will be paid extra if you work on Sundays, on Greek Holidays or Overtime<br /> • Other bonuses: 100 Euro in vouchers upon contact signature and 300 Euro in vouchers after 6 months of full cooperation<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com. <br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4332031/Develop-your-career-Italian-speakers-required-in-Athens-Greece-Apply-now
Urgent demand! Italian speakers get permanent job in Athens, Greece Salary: Attractive + Benefits
Location: Greece
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Salary - 15000-20000 Euro gross per year, 2 extra salaries in a year pro rata<br /> • Flight ticket to Greece<br /> • Taxi from airport<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living <br /> • Free Greek Language courses<br /> • You will be paid extra if you work on Sundays, on Greek Holidays or Overtime<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com or call directly on 00400368730840 to Raluca Cojocaru. <br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4266371/Urgent-demand-Italian-speakers-get-permanent-job-in-Athens-Greece
Amazing job opportunity for Italian speakers! Relocate in Greece! Salary: Attractive + Bonus
Location: Greece, Athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> <br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com or directly to 0040742951474 to Cojocaru Raluca.<br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> <br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> Keywords'<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4420522/Amazing-job-opportunity-for-Italian-speakers-Relocate-in-Greece
Italian Communicator Gaming Salary: £14500 per annum + benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Italian
Posted: 15th Dec 2014

Italian Communicator - Customer Services<br /> <br /> Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> About the job<br /> <br /> The Gaming team within Sykes is a key unit within the Customer Service Centre and deals with calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service and complaint handling abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers.<br /> <br /> What you will be doing <br /> <br /> *Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles. Resolving any customer complaints in a timely and efficient manner<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> *Ensuring that the information provided is clearly understood by the customer(s) <br /> *Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> *Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> *Full compliance with all legislative requirements <br /> *Take part in and identify self-development opportunities and training needs <br /> *Contribute to team and process improvements. <br /> What skills you will need <br /> Excellent customer service skills<br /> Complaint handling skills<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> What experience you will need<br /> <br /> Fluency in Italian and English <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> Knowledge of Gaming entertainment products and peripheral hardware and network<br /> PC, web and social media literate is desirable<br /> Telephony experience is desirable<br /> <br /> Working Hours<br /> <br /> Operational Hours: 10:00-22:00 Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Please apply online now !!]]>
http://www.toplanguagejobs.co.uk/job/4525182/Italian-Communicator-Gaming
New Business Development Manager Salary: £20 - 25K + commission
Location: United Kingdom, South East, Hertfordshire, Hertfordshire
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Czech, Hungarian, Latvian, Lithuanian, Polish, Slovak, Swiss German
Posted: 12th Dec 2014

New Business Development Manager<br /> Salary – £20,000 - £25,000 + OTE<br /> Location - North London/Herts <br /> <br /> Language Recruitment Services (LRS) is currently looking for a proven Sales Executive for a challenging role as New Business Development Manager for their client, a well- established and professional company in the translation industry. <br /> <br /> The New Business Development Manager should have proven sales experience, an understanding of the linguistic process and the enthusiasm to target, develop and grow new accounts in the company's target sectors to agreed sales targets. The role will be mostly office based with the potential for visiting clients if the opportunity arises, and will involve attendance at trade shows, events and client meetings <br /> <br /> PROFILE<br /> The ideal New Business Development Manager will be a self-starter with the perseverance and determination to maintain contact with prospects until a sale is closed. They will work closely with management to ensure all sales leads are actively pursued and that all marketing activities receive the right level of follow up to maximise return on investment. Candidates will required a strong understanding and experience of prospecting, sales, relationship management and new business development and management. <br /> <br /> Candidates should have complete fluency in English and additional languages would be a bonus but not essential.<br /> <br /> New Business Development Manager - Key responsibilities:<br /> 1. To research, identify and actively develop new sales opportunities within our targeted industries. <br /> 2. To contact new prospects via cold calling, e-mail and by attending industry-specific and networking events. <br /> 3. To follow up leads generated by targeted marketing campaigns. <br /> 4. To close sales and meet agreed revenue targets <br /> 5. To represent the company at trade shows, events and client meetings. <br /> 6. To pursue personal and professional development via company-organised training and own initiative. <br /> 7. To make best use of sales tools and social media. <br /> <br /> Keywords: New Business Development Manager; Sales Executive; languages ; translation; New Business Development Manager; Sales Executive; languages ; translation; New Business Development Manager; Sales Executive; languages ; translation; New Business Development Manager; Sales Executive; languages ; translation<br /> <br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 10 working days, please assume that your application has not been successful. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.<br /> <br /> Language Recruitment Services is acting as an Employment Agency in relation to this vacancy.<br /> <br /> LRS is an equal opportunities employer<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4315341/New-Business-Development-Manager
Great career opportunities for Italian speakers! Salary: Attractive + Benefits
Location: Greece, Athens
Languages: English, Italian
Posted: 24th Nov 2014

Company<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Benefits <br /> <br /> • 2 extra salaries in a year pro rata (according to Greek employment law, one full salary before Christmas, half before Easter, half before summer holiday)<br /> • Flight ticket to Greece<br /> • Taxi from airport<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Free Greek Language courses<br /> • Performance bonus<br /> <br /> Responsibilities<br /> <br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> <br /> Requirements<br /> <br /> • Fluent Italian and English<br /> • Customer Care oriented<br /> • Ready to relocate to Athens, Greece <br /> <br /> Why Head Hunt <br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply<br /> <br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to romainp@headhuntinternational.com<br /> <br /> Keywords<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.]]>
http://www.toplanguagejobs.co.uk/job/4334261/Great-career-opportunities-for-Italian-speakers
Customer Service Advisor Salary: £14000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Italian
Posted: 15th Dec 2014

FULL-TIME CUSTOMER SERVICE ADVISOR**IMMEDIATE INTERVIEWS**<br /> EDINBURGH<br /> &#163;14,000 <br /> <br /> Search Consultancy is very excited to announce that we are now recruiting for full time customer service advisors to start January 2015.<br /> <br /> We would like to hear from you if you have a background in customer service and have a passion for delivering 100% in first call resolution.<br /> <br /> You must have the ability to effectively deliver excellent customer service and to provide friendly and knowledgeable information to all of their gaming customers. You will assist and support any user related enquiries via telephone, email and respond to them in a timely manner. <br /> <br /> Essential requirements for the role are;<br /> <br /> * Telecommunications <br /> * Attention to detail<br /> * Articulate <br /> * Complaint handling<br /> * Must be fluent in English <br /> * Experience working within a specialist and/or customer service environment <br /> * Work under pressure<br /> * Pass a criminal disclosure check<br /> * Pass 2 online assessments <br /> <br /> If you are looking to start 2015 with a fantastic job opportunity then please apply online today!]]>
http://www.toplanguagejobs.co.uk/job/4525212/Customer-Service-Advisor
Italian Bilingual PA/Secretary – EU Sector Salary: £25 - £35K
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 12th Dec 2014

Italian Bilingual PA/Secretary – EU Sector<br /> Contract (Long term)<br /> Reference KP012560<br /> £25 - £35K <br /> <br /> LRS (Language Recruitment Services) is recruiting for a client who has an on-going need for top calibre, well organised Italian speaking PA/Secretaries with at least 3 years’ experience in a corporate or busy public sector environment– experience in a scientific or pharmaceutical environment would also be advantageous. The Italian speaking PA/Secretaries should also have experience working in a multi-cultural environment, meeting tight deadlines and have strong attention to detail. Successful candidates will be working for a decentralised agency of the EU (European Union) based at their vibrant, contemporary and cosmopolitan office in London. This is an excellent opportunity to work in a fast paced and varied role with lots of opportunity for personal development and training. <br /> Candidates should be available to start at short notice due to the roles being temp/temp to contract. <br /> Duties will be varied and will include a wide range of secretarial/administrative tasks including coordinating complex international meetings (including minute taking), coordinating travel, supporting scientific staff with diary management, formatting documents, database management, budget support, proofreading, office management and dealing with statistical data.<br /> <br /> Italian Bilingual PA/Secretary – EU sector: Profile - <br /> • Bilingual in English and Italian<br /> • Solid PA, secretarial experience or team assistant (minimum 3 years) <br /> • Strong communication skills and excellent team members<br /> • Excellent organisational and time-management skills with the ability to prioritise tasks <br /> • Very good attention to detail and a strong sense of urgency <br /> • Professional work ethic and the capacity to work well in a deadline driven environment <br /> • Educated to equivalent A level standard<br /> • Advanced MS Office skills <br /> Due to the status of our client as an EU body candidates should be passport holders of EU/EEA member states <br /> Keywords:<br /> Pharmaceutical/medical/ EU/ regulatory/scientific/healthcare/public administration/team assistant/EU/Pharmaceutical/medical/ EU/ regulatory/scientific/healthcare/ public administration/team assistant/EU/Pharmaceutical/medical/ EU/ regulatory/scientific/healthcare/ public administration/team assistant/PA/secretary/PA/ EU/ secretary/ PA/secretary/EU/ personal assistant/ personal assistant/ personal assistant<br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment, Bilingual, Multilingual and Language jobs.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> <br /> Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. We regret, due to the high volume of applications, only successful candidates will be contacted for this role. If you do not hear from us within 5 working days, please assume that your application has not been successful. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise. <br /> Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.<br /> LRS is an equal opportunities employer<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4374022/Italian-Bilingual-PA-Secretary-%E2%80%93-EU-Sector
ITALIAN Technical Support Roles Level 1 & 2 – Edinburgh, UK Salary: excellent salary and benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian
Posted: 12th Dec 2014

Interested in IT and the latest technology, but don’t have experience yet? Or maybe you have experience in Technical Support roles and are looking to progress your career? Speak fluent Italian? Level 1 & 2 Technical Support roles with our Client in Scotland are available now!<br /> <br /> Our client:<br /> - Leading Outsourcer in Customer Contact Centre Solutions.<br /> - Their clients are leading Brands in the fields of i.e. IT & Multimedia, Financial Services, Healthcare, Retail, and Leisure.<br /> - Have almost 50,000 employees in over 80 locations worldwide.<br /> - Present in 24 countries and operating in 30 languages.<br /> <br /> Positions:<br /> Within their Customer Service Centre there are two kinds of Technical Support positions available for Italian Speakers:<br /> <br /> ITALIAN 1ST LEVEL TECHNICAL SUPPORT ADVISOR (various projects):<br /> You will be dealing with Inbound Contacts from Italian and/ or English speaking Customers, via phone, email, fax, etc. The issues you will be expected to solve will be basic and mid-level technical problems that will require troubleshooting based on the guidelines you will be familiarized with during training. In addition, all the Customer contact you will have to log on the Customers database in order to keep the Customers records up-to-date.<br /> <br /> ITALIAN 2ND LEVEL TECHNICAL SUPPORT AGENT (various projects):<br /> You will be dealing with Escalations, i.e. Technical issues that could not be solved by Level 1 Technical Support. You will either be contacting Customers directly via phone/ email and solving the problems for them or instructing 1st Level Agents on the solutions of the issues. Your responsibility will also be maintaining and developing high level of technical knowledge required for the project(s) you will be working on.<br /> <br /> <br /> Benefits:<br /> - Life Assurance & Pension<br /> - Health Care discounted packages<br /> - Shopping vouchers and Employee’s Purchase Scheme<br /> - Generous Education Assistance<br /> - Modern offices with leisure areas for the employees.<br /> <br /> Candidates profile:<br /> - fluent Italian, with excellent English;<br /> - strong technical/ IT skills;<br /> - interest and/ or experience in Technical Support (experience required for Level 2 roles);<br /> - excellent communication and interpersonal skills;<br /> - strong organisation and multitasking skills;<br /> - team-player<br /> - ability to work in fast-paced working environment.<br /> <br /> <br /> This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Customer service, Italian, UK, United Kingdom, Scotland, Edinburgh, customer support, multilingual, technical support, IT, escalations<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4224981/ITALIAN-Technical-Support-Roles-Level-1-2-%E2%80%93-Edinburgh-UK
Italian Customer Service Advisor Salary: Negotiable
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 15th Dec 2014

Urgente opportunita' di lavoro per Italiani in Edinburgo !<br /> <br /> Are you fluent in Italian and available immedaitely? If so Search Consultancy want to speak to you!!<br /> <br /> We are recruiting Italian Customer Service Advisors to start Monday 22nd December for a 4 week temporary contract.<br /> <br /> You will be answering inbound calls from customers providing general help and support.<br /> <br /> Hours Monday - Saturday 10am-10pm<br /> <br /> &#163;6.97 per hour<br /> <br /> Please apply online or call Fiona Norman today if interested.<br /> <br /> Chiamaci adesso al numero 0131 718 8062]]>
http://www.toplanguagejobs.co.uk/job/4524662/Italian-Customer-Service-Advisor
Start your career in IT area. Italian speakers required in Athens Greece Salary: Attractive + Benefits
Location: Greece
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Salary - 15000-20000 Euro gross per year, 2 extra salaries in a year pro rata<br /> • Flight ticket to Greece<br /> • Taxi from airport<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living <br /> • Free Greek Language courses<br /> • You will be paid extra if you work on Sundays, on Greek Holidays or Overtime<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com or call directly on 00400368730840 to Raluca Cojocaru. <br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4266351/Start-your-career-in-IT-area.-Italian-speakers-required-in-Athens-Greece
Develop your career in Greece! Italian speakers get permanent job! Apply now! Salary: Attractive + Bonus
Location: Greece, Athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> <br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to rc@headhuntinternational.com or directly to 0040742951474 to Cojocaru Raluca.<br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> <br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> Keywords'<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4420512/Develop-your-career-in-Greece-Italian-speakers-get-permanent-job-Apply-now
Temp Italian Customer Service Advisors - URGENT! Salary: £14500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 12th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> * We are looking for committed and hardworking individuals to support our client for a period of up to 4 weeks.<br /> * These positions are temporary and due to start Monday 22nd & 29th December.<br /> * We do require flexibility and committment over the Christmas period.<br /> <br /> Our client is requiring passionate customer service advisors to support their team deal with any calls relating to their products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> NO SELLING INVOLVED!<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> FLUENT ITALIAN & ENGLISH<br /> <br /> Excellent customer service skills <br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.]]>
http://www.toplanguagejobs.co.uk/job/4515922/Temp-Italian-Customer-Service-Advisors-URGENT
Multilingual Executive Assistant – Japanese speaker preferred Salary: £ Excellent according to experience
Location: United Kingdom, London, Central London
Languages: French, German, Italian, Japanese
Posted: 12th Dec 2014

Multilingual Executive Assistant – Japanese speaker preferred<br /> Location: Central London<br /> Job Ref: KP014604<br /> £ Excellent according to experience<br /> <br /> <br /> ***Executive Assistant , knowledge of Japanese or Euro languages preferred, supporting a CEO, top quality EA required, must be a strong team player- familiar with Japanese business culture ***<br /> <br /> LRS (Language Recruitment Services) is currently recruiting a top-calibre multilingual Executive Assistant – Japanese preferred, for this fabulous role providing top level support at an international corporate organisation based in central London.<br /> <br /> Excellent organisational, PA, communication and inter-personal skills are a must for acting as right-hand to the CEO with daily tasks, assisting with diary & travel management, lunches and events, inbox management, meetings, gate-keeping, staff management, producing documents, reports and presentations etc.<br /> <br /> Multilingual EA – Japanese speaker preferred- Profile: <br /> o Knowledge of Japanese preferred (both written and spoken)<br /> o Other language such as German, Italian, Spanish very useful<br /> o Familiarity with Japanese business culture<br /> o Excellent knowledge of MS Office<br /> o Good team player<br /> o A high level of practical common-sense, ability to analyse a problem, solve and make a decision <br /> o Initiative. Confidentiality. A can do and flexible attitude. <br /> o Professional, polite, friendly & helpful manner. Excellent interpersonal skills <br /> o Ability to project manage and to organise working day to be effective as possible <br /> o Ability to manage people’s expectations <br /> o A proactive, not reactive approach to helping- someone who goes the extra mile<br /> o Several years proven experience providing support at the executive level <br /> o Knowledge of standard office administrative practices and procedures<br /> o Organisational and planning skills. <br /> o Problem analysis and problem solving skills<br /> o Judgment and decision-making ability<br /> o Attention to detail and accuracy<br /> o Proven ability to think for yourself and make decisions <br /> o Ability to quickly build trust with others; with the CEO and the wider team -quickly become the trusted leader of the full team<br /> <br /> <br /> Please send CVs in Word format only, no PDFs<br /> <br /> Multilingual Japanese speaking bilingual EA Executive Assistant, Executive PA, German, Spanish, Italian; Multilingual Japanese speaking bilingual EA Executive Assistant, Executive PA, German, Spanish, Italian; Multilingual Japanese speaking bilingual EA Executive Assistant, Executive PA, German, Spanish, Italian; Multilingual Japanese speaking bilingual EA Executive Assistant, Executive PA, German, Spanish, Italian; Multilingual Japanese speaking bilingual EA Executive Assistant, Executive PA, German, Spanish, Italian<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.<br /> <br /> LRS is an Equal Opportunities Employer<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4511752/Multilingual-Executive-Assistant-%E2%80%93-Japanese-speaker-preferred
Italian Customer Service Salary: 8.21
Location: United Kingdom, South West, Dorset, Poole
Languages: Italian
Posted: 12th Dec 2014

Ongoing temporary work until 2015<br /> <br /> Starting Weds 19th November 2014<br /> <br /> £8.21ph with overtime opportunities available when necessary<br /> <br /> Hours worked on a shift basis 37.5 per week<br /> <br /> Excellent Benefits<br /> <br /> Are you fluent to a native level in Italian Speaker or Fluent in Italian?<br /> <br /> Do you possess first class customer service Skills?<br /> <br /> Want to work for a bluechip organisation?<br /> <br /> Our client is looking for Customer Service Advisor's who are able to provide 1st line help desk support for products such as smart phones and notebooks. Firstly you should be a people person and naturally be a good communicator and secondly an interest in technology although this is not essential.<br /> <br /> What you’ll be doing<br /> <br /> Provide customer support via multiple touch points (e.g inbound calls, e-mail) Accurately log customer and product information into our system Pro actively develop skills and knowledge through effective use of systems Understanding customer care and apply to all customer touch points Share knowledge gained with team through effective knowledge transfer Maintain a high standard in personal KPI targets as defined resolve end customer issues ensuring the customer is satisfied and that the issue is resolved in an efficient manner Achieve customer targets by resolving customer issues in a timely manner Knowledge proactively shared with the business and captured in a formal manner<br /> <br /> What we’re looking for<br /> <br /> Proven experience of delivering customer excellence<br /> <br /> Excellent written and verbal communication skills in English and Italian<br /> <br /> Analytical thinker with problem solving skills<br /> <br /> Comfortable with technology and relish new opportunities<br /> <br /> Ability to self manage]]>
http://www.toplanguagejobs.co.uk/job/4279642/Italian-Customer-Service
Italian Speaking Accounts Receivable Team Leader, London UK £45k Salary: £45000 per annum
Location: United Kingdom, London
Languages: English, Italian
Posted: 15th Dec 2014

Company: Our client is a global health care company dedicating to the wellbeing of thousands of patients across the world every day. The company enjoys a continuous growth for the last ten years and have offices all over Europe.They based their European headquarter in their Uxbridge and are looking to add to their team with an Italian Speaking Accounts Receivable Team Leader.<br /><br /> <br /><br /> Role: The role of Italian Speaking Accounts Receivable Team Leader involves;<br /><br /> -Management of Italian clients/customers in the AR process<br /><br /> -Maintaining a good team spirit through positive communication, training and counselling in order with policies and procedures of the company<br /><br /> -Ensuring the team understand the processes being used and if needed organize training for them<br /><br /> -Following up, collecting and allocating of payments and accruals <br /><br /> -Carrying out billing, collecting and reporting activities according to specific deadlines, reconciling of accounts <br /><br /> -Monitoring customer account details for non-payments, delayed payments and other irregularities <br /><br /> <br /><br /> Skills: The skills needed in this role are as follows;<br /><br /> -Must speak Italian and have fluent English<br /><br /> -Finance, business or economics qualification is essential<br /><br /> -3-5 years’ experience as a team leader in a multinational organisation<br /><br /> -Must be a qualified Accountant with management and shared services experience <br /><br /> -Candidates with training and coaching skills are mandatory<br /><br /> <br /><br /> Gain: Our client is offering the chance to work for a leading company in its field and gain great experience with a global leader. They offer an attractive salary of £45k as well as the chance of further progression. If this seems like an opportunity for you then contact Origin Multilingual today.<br /><br /> <br /><br /> Not the job for you? Why not arrange a call back with one of our recruiters to discuss job opportunities for you.<br /><br /> <br /><br /> Origin Multilingual<br /><br /> <br /><br /> London +44 20 3468 4181<br /><br /> <br /><br /> <br />]]>
http://www.toplanguagejobs.co.uk/job/2949421/Italian-Speaking-Accounts-Receivable-Team-Leader-London-UK-45k
Telesales Executive French and/or Italian Salary: Attractive basic salary + commission scheme + benefits
Location: United Kingdom, South East, Oxfordshire, Oxford
Languages: English, French, Italian
Posted: 3rd Dec 2014

Telesales Executive, Fluent in French and/or Italian<br /> Oxford<br /> Attractive basic salary + commission scheme + benefits<br /> <br /> Our client, a top leader within the e-commerce industry is looking for an energetic, sales executive fluent in written and verbal French and/or Italian to join our telesales team. You will be in contact with current and potential new clients. The responsibilities will include lead generation, business development, liaising with decision makers directly within a specific market. <br /> <br /> What you’ll do <br /> • Achieve sales targets<br /> • Efficiently and effectively handle a high volume of inbound calls in a metrics driven contact centre environment.<br /> • Ability to understand and communicate a full solution product<br /> • Timely follow up and thorough qualification of marketing and sales leads.<br /> • Support prospecting initiatives and campaigns for territories assigned to support.<br /> • Manage to close or renew contacts/accounts.<br /> • Manage designated opportunities from lead to close, including order processing, approved by sales management.<br /> • Respond to inbound sales related inquiries.<br /> • Following up CRM activity to increase conversion rates<br /> • Contribute to and support the market plan in conjunction with inside sales and managers<br /> • Provide support for open market coverage, as directed by Sales Manager.<br /> • Provide inbound phone support as needed depending on queue volume/need<br /> • Keep up with product training and new offerings <br /> <br /> Requirements <br /> • Bachelor’s degree or similar experience <br /> • Good understanding of the function of a sales representative.<br /> • 1-3 years sales/sales support, lead management, or telemarketing experience; customer service experience considered<br /> • Experience working in a goal-oriented environment.<br /> • Strong organization/prioritization skills; proven ability to consistently meet deadlines.<br /> • Customer satisfaction focus.<br /> • Strong listening, probing, and phone skills.<br /> • Thoroughly familiar with the use of Microsoft Office and the web.<br /> • Ability to work well both autonomously and within a team environment.<br /> • General understanding of the function of knowledge of CRM application <br /> •Flexible and open to change and new information; adapts behaviour and work methods accordingly<br /> •Excellent ethical behaviour toward others and a demonstrated sense of corporate responsibility and commitment.<br /> • Identifies and analyses problems<br /> • Strong analytical skills: understands and utilizes metrics relevant to role<br /> • Clear communication through expression of facts and ideas in a clear, convincing and organized manner<br /> <br /> Please note: <br /> • If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion. <br /> • We accept spontaneous applications via email – do not hesitate to send us your CV , stating what kind of role you would be looking for.<br /> • Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website for an overview of all our vacancies. <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4478522/Telesales-Executive-French-and-or-Italian
Italian & Spanish Executive Search Consultant London £22-30k Salary: £22000 - £30000 per annum, Benefits: (£35-45k OTE)
Location: United Kingdom, London
Languages: English, Italian, Spanish
Posted: 15th Dec 2014

Company: Our client is a fast growing company which recruits for their insurance and consulting international customers. They now have a role for a Italian & Spanish Executive Search Consultant in their London UK headquarters.<br /><br /> <br /><br /> Role: <br /><br /> <br /><br /> -Support Senior Consultants on retained or contingency assignments<br /><br /> -Head-hunting senior professionals within the market (relevant to the current assignments). <br /><br /> -Market research and mapping of clients, adding contacts for future head-hunting assignments <br /><br /> -Keeping abreast of market movements and industry knowledge<br /><br /> <br /><br /> Skills: <br /><br /> <br /><br /> -Native level Italian or Spanish with fluent Spanish, Italian and English<br /><br /> -Possess previous sales experience<br /><br /> -Educated to a Bachelor degree level in Business School Master degree would be a plus<br /><br /> -At least one year experience in sales is a must<br /><br /> -Previous market research experience is a must<br /><br /> <br /><br /> Gains: This is a company with excellent career potential and they are offering a very attractive salary of £25-30k per annum (£35-45k OTE).<br /><br /> <br /><br /> They are also providing you with an excellent platform to progress and grow within their company. If you are interested in this opportunity, please contact us.<br /><br /> <br /><br /> Origin Multilingual<br /><br /> <br /><br /> With over 45 years’ experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /><br /> <br /><br /> Origin Multilingual<br /><br /> <br /><br /> UK +44 20 3468 4181<br /><br /> <br />]]>
http://www.toplanguagejobs.co.uk/job/4345501/Italian-Spanish-Executive-Search-Consultant-London-22-30k
Bilingual Internal Auditor – EU Sector Salary: Competitive salary + excellent working conditions
Location: United Kingdom, London, Central London
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Icelandic, Flemish, Greek, Bulgarian, Croatian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Slovenian, Luxembourgish, Irish
Posted: 12th Dec 2014

Bilingual Internal Auditor – EU Sector<br /> Control and Corporate Governance <br /> London<br /> 6 month+ contract<br /> Job Reference KP014575<br /> <br /> LRS (Language Recruitment Services) is currently seeking an Internal Auditor to work in an EU government body in their brand new, state-of-the-art offices. The jobholder will be responsible for audits and consultancy on the effectiveness of governance, internal control and risk management of all administrative and operational processes. <br /> <br /> You should preferably have 5 years of professional, relevant experience.<br /> <br /> Internal Auditor speaking either: German; French; Italian; Dutch; Portuguese; Czech and Slovak; Swedish; Danish; Finnish; Hungarian; Polish; Estonian; Greek; Lithuanian; Latvian; Slovenian; Spanish; Maltese; Romanian; Bulgarian; Croatian.<br /> <br /> Bilingual Internal Auditor: Duties include: <br /> • Perform internal audits in accordance with IIA standards <br /> • Identify audit scope and develop a risk-based audit plan for engagements <br /> • Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor management’s response and implementation;<br /> • Contribute to the preparation, monitoring and reviewing of the internal audit strategy<br /> • Provide consultancy related to the Integrated Management System, Pharmacovigilance audit and the internal audit function<br /> • Contribute to the process of tracking, following-up and reporting on the implementation status of audit recommendations, with interaction with staff members to encourage appropriate action <br /> <br /> Bilingual Internal Auditor: Profile – <br /> • Fluent in English and at least one other EU language, either: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovene, Spanish and Swedish<br /> • Solid relevant experience (5 years) <br /> • Experience in risk based audit<br /> • Thorough knowledge of internal audit standards, practices, procedures, methods including risk assessment, planning techniques, sampling methods, efficient reporting and follow up<br /> • Thorough understanding and familiarity with Internal Professional Practices Framework of IIAM and professional certification in internal audit or related field (CIA, CGAP, CIMA, ACA, ACCA)<br /> • Good written and oral communication skills<br /> • Excellent organizational skills<br /> • Strong ability to follow detailed procedures and processes<br /> <br /> Due to the status of our client as an EU Agency, candidates should be passport holders of EU/EEA member states.<br /> Keywords: Internal Audit; IIA; CIA; CGAP; CIMA; ACA; ACCA; risk audit; risk management; internal control; corporate governance; EU; Internal Audit; IIA; CIA; CGAP; CIMA; ACA; ACCA; risk audit; risk management; internal control; corporate governance; EU; Internal Audit; IIA; CIA; CGAP; CIMA; ACA; ACCA; risk audit; risk management; internal control; corporate governance; EU; Internal Audit; IIA; CIA; CGAP; CIMA; ACA; ACCA; risk audit; risk management; internal control; corporate governance; EU; Internal Audit; IIA; CIA; CGAP; CIMA; ACA; ACCA; risk audit; EU; Internal Audit; IIA; CIA; CGAP; CIMA; ACA; ACCA; risk audit; EU;<br /> <br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> <br /> Thank you for applying to Language Recruitment Services. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. We regret, due to the high volume of applications, only successful candidates will be contacted for this role. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise. Language Recruitment Services is acting as an Employment Business in relation to this vacancy.<br /> <br /> LRS is an equal opportunities employer<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4456762/Bilingual-Internal-Auditor-%E2%80%93-EU-Sector
Italian Speaking Secretary Salary: £25000 - £30000 per annum
Location: United Kingdom, London, Central London, City of London
Languages: Italian
Posted: 3rd Dec 2014

Summary<br /> <br /> The Italian Speaking Secretary role within the Oil and Gas industry - City of London - is a fantastic opportunity for an individual who is looking to progress within a trade floor environment.<br /> <br /> <br /> Client Details<br /> <br /> My client is a global Oil and Gas company with Italian roots, rapidly expanding, offering a team oriented and progressive environment.<br /> <br /> <br /> Description<br /> <br /> As the Italian Speaking Secretary within the lively City of London, you will:<br /> <br /> * Undertake diary and travel international travel management for the Senior Management team<br /> * Arrange all visa applications<br /> * Ensure you are the go to person within the office, supporting all of the Senior Management team<br /> * Undertake all invoices and expenses and general reconcilliation<br /> * Carry out RESEARCH projects for Directors and Managers ahead of all meetings<br /> * You will support different people at different times as the company grows<br /> <br /> <br /> Profile<br /> <br /> As the Italian Speaking Secretary within the Oil and Gas industry within the lively City of London, you will have/be:<br /> <br /> * Fluent in Italian both verbally and written<br /> * A background in a Corporate, Trading floor environment<br /> * An Administrative background, undertaking diary and international travel management<br /> * Have dealt with Visa applications beforehand<br /> * The ability to liaise at all levels<br /> * The ability to manage difficult personalities<br /> * You must be adaptable and flexible, always willing to go beyond what is expected<br /> <br /> <br /> Job Offer<br /> <br /> The client is offering a permanent salary of up to &#163;30,000 with 25 days holiday]]>
http://www.toplanguagejobs.co.uk/job/4477882/Italian-Speaking-Secretary
Freesale Executive - ITALIAN Speaker Salary: £18K
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 27th Nov 2014

Freesale Executive - ITALIAN Speaker<br /> London<br /> £18K<br /> Start date - ASAP<br /> <br /> One of the biggest UK tour operators based in London is now looking for a Russian speaking Freesale Executive to join their team.<br /> <br /> Key responsibilities:<br /> <br /> Ensuring you have availability at all of contracted hotels (mainly by telephone)<br /> Negotiating specials / promotions where hotels have rooms for sale<br /> Maintaining a database of availability and regular communication with contractor to ensure you have the right rooms at the right prices<br /> Monitor the sales of new and existing hotels <br /> Coordinate and prepare regular statistics<br /> Freesale trips to hotels / cities to discuss deals / availability face to face<br /> Assisting the rest of the freesale team with close-outs or issues arising from freesale use with partner hotels<br /> Working closely with customer service to ensure all freesale bookings are honoured by the hotels<br /> <br /> We are looking for a person who has very good administration skills, can organize themselves very well, is a real team player but who can also work on their own initiative, good with deadlines, good communication skills, negotiation experience is an advantage, the requested language skills above are very important and native-level speakers are preferred.<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ010001<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4456132/Freesale-Executive-ITALIAN-Speaker
Accounts Receivable Supervisor with French or Spanish or German or Italian Salary: £28,000- £30,000
Location: United Kingdom, London
Languages: French, German, Italian, Spanish
Posted: 12th Dec 2014

Job Title: Accounts Receivable Supervisor with French or Spanish or German or Italian <br /> Location: London<br /> Job Reference: HD014369<br /> Salary: £28-30K <br /> (LRS) Language Recruitment Services is currently searching for a Bilingual Accounts Receivable Supervisor to join their multinational client's team based in London. The supervisor will oversee the administration of Intercompany (ICO) and sundry receivables accounts<br /> <br /> Accounts Receivables Supervisor with French or Spanish or German or Italian will be carrying out the following duties:<br /> • Ensure that the cash received is allocated promptly and accurately to customer invoices. <br /> • Make sure of consistency in procedures and that all written procedures are current.<br /> • Confirm that all ICO reconciliations have been performed.<br /> • Investigate claims of undeceived cash made by customers and ensure that customer accounts are kept tidy. <br /> • Distribute cash receipts according to customer remittance for both trade and ICO accounts under responsibility;<br /> • Assume responsibility for y-e audit, internal audit and SOX controls for Accounts receivables.<br /> • Recruit, motivate and develop direct reports, as well as provide technical guidance to team members.<br /> Requirements<br /> • Solid understanding of all aspects of cash application function, with 3+ years of experience in this field.<br /> • Previous experience as a Supervisor is preferred <br /> • Fluent in English and another European language.<br /> • Experience with SAP <br /> Key words: Accounts Receivables Supervisor with French or German or Spanish or Italian: Accounts Receivables Supervisor with French or German or Spanish or Italian; Accounts Receivables Supervisor with French or German or Spanish or Italian; Accounts Receivables Supervisor with French or German or Spanish or Italian<br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise. <br /> LRS is an Equal Opportunities Employer<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4147112/Accounts-Receivable-Supervisor-with-French-or-Spanish-or-German-or-Italian
Dutch Executive Search Consultant London £22-30k Salary: £22000 - £30000 per annum, Benefits: (£35-45k OTE)
Location: United Kingdom, London
Languages: English, Italian, Spanish
Posted: 15th Dec 2014

Company: Our client is a fast growing company which recruits for their insurance and consulting international customers. They now have a role for a Dutch Executive Search Consultant in their London UK headquarters.<br /><br /> <br /><br /> Role: <br /><br /> <br /><br /> -Support Senior Consultants on retained or contingency assignments<br /><br /> -Head-hunting senior professionals within the market (relevant to the current assignments)<br /><br /> -Market research and mapping of clients, adding contacts for future head-hunting assignments <br /><br /> -Keeping abreast of market movements and industry knowledge<br /><br /> <br /><br /> Skills: <br /><br /> <br /><br /> -Native level Dutch with English<br /><br /> -Possess previous sales experience<br /><br /> -Educated to a Bachelor degree level in Business School Master degree would be a plus<br /><br /> -At least one year experience in sales is a must<br /><br /> -Previous market research experience is a must<br /><br /> <br /><br /> Gains: This is a company with excellent career potential and they are offering a very attractive salary of £22-30k per annum (£35-45k OTE).<br /><br /> <br /><br /> They are also providing you with an excellent platform to progress and grow within their company. If you are interested in this opportunity, please contact us.<br /><br /> <br /><br /> Origin Multilingual<br /><br /> <br /><br /> With over 45 years’ experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.<br /><br /> <br /><br /> Origin Multilingual<br /><br /> <br /><br /> UK +44 20 3468 4181<br /><br /> <br />]]>
http://www.toplanguagejobs.co.uk/job/4367752/Dutch-Executive-Search-Consultant-London-22-30k
Graduate Researcher-Fixed Income-Finance-Italian language Salary: £8.21 per hour
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 3rd Dec 2014

Role Overview<br /> <br /> Our client, a global leader in the finance industry, is seeking a highly motivated Italian and English speaking individual to join the Global Data Team. The team provides financial market data throughout the business and to external clients. The contract is expected to last until 18th December 2015.<br /> <br /> Duties<br /> <br /> Update, maintain and process financial data.<br /> Responsible for the entire life cycle of company data.<br /> Sourcing and qualifying relevant company financial data.<br /> Updating and processing data onto the bespoke database in a timely manner.<br /> Maintaining and enhancing the existing database.<br /> Responding to client queries regarding the data within the EMEA.<br /> <br /> Qualifications<br /> <br /> Keen interest in financial markets.<br /> Knowledge of Fixed Income.<br /> Excellent communication and customer service skills.<br /> Experience of processing data is desirable.<br /> Familiarity with Excel.<br /> Additional languages would be ideal.<br /> Fluency in Italian and English Languages to business level) is essential.<br /> <br /> Person Specification<br /> <br /> Self motivated<br /> Target driven<br /> Independent worker<br /> Successful applicants will be contacted.]]>
http://www.toplanguagejobs.co.uk/job/4481252/Graduate-Researcher-Fixed-Income-Finance-Italian-language
Italian Customer Services Coordinator Salary: £9 - £11 per hour
Location: United Kingdom, South East, West Sussex, Haywards Heath
Languages: Italian
Posted: 12th Dec 2014

Summary<br /> <br /> Italian Customer Services Coordinator / Accountancy / Haywards Heath<br /> <br /> <br /> Client Details<br /> <br /> A growing organisation are looking to add to an Italian Customer Services Coordinator to their team in Haywards Heath on a temp to perm basis.<br /> <br /> <br /> Description<br /> <br /> As Italian Customer Services Coordinator you will be responsible for managing the relationships between the operational side of the business and customers based in Italy.<br /> <br /> <br /> Profile<br /> <br /> Our client has requested that the candidate is currently living in Haywards Heath<br /> <br /> <br /> Job Offer<br /> <br /> &#163;9-11 per hour]]>
http://www.toplanguagejobs.co.uk/job/4448432/Italian-Customer-Services-Coordinator
Temp Italian Customer Service Advisors - URGENT! Salary: £14500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 15th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> * We are looking for committed and hardworking individuals to support our client for a period of up to 4 weeks.<br /> * These positions are temporary and due to start Monday 22nd & 29th December.<br /> * We do require flexibility and committment over the Christmas period.<br /> <br /> Our client is requiring passionate customer service advisors to support their team deal with any calls relating to their products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> NO SELLING INVOLVED!<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> FLUENT ITALIAN & ENGLISH<br /> <br /> Excellent customer service skills <br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.]]>
http://www.toplanguagejobs.co.uk/job/4524882/Temp-Italian-Customer-Service-Advisors-URGENT
Salesforce Manager - Team Leader Bilingual - Based in Berlin Salary: Excellent
Location: United Kingdom, London, Central London
Languages: German, Italian, Spanish
Posted: 12th Dec 2014

Relocation Package available as well as excellent salary and benefits!<br /> <br /> Inside Sales Manager - Team Leader- Creative Field - Berlin<br /> <br /> Experience Managing team via Salesforce is a must!<br /> <br /> Excellent Basic + Excellent Bonus Structure<br /> <br /> Excellent English as well as fluency in either one of the following languages: French, Spanish, Portuguese, German, Dutch, Italian, Mandarin, Japanese or Russian - Knowledge of Salesforce.com is a must as well as good coaching skills, ideally you will have had a some exposure on outbound as well or have worked closely with a colleague or department who has managed outbound sales, however the latter is not vital.<br /> <br /> <br /> (Inside Sales Team Leader - Sales Manager , ideally bilingual in another language as well as English - Creative Field, candidates coming from the creative, advertising, media, events, broadcasting, communication, digital or similar sectors are very welcome, however this is not essential)<br /> <br /> Location - Berlin or Amsterdam<br /> Job Reference CV013637<br /> Salary Competitive<br /> <br /> Excellent Basic Salary + performance bonus <br /> <br /> LRS (Language Recruitment Services) is currently seeking for an Inside Sales Team Leader/ Sales Manager to work for a customer service and sales contact centre operating in the creative sector with clients and offices worldwide you will be speaking impeccable English as well as ideally fluency in one of the following languages: French, German, Spanish, Dutch, Italian, Mandarin, Japanese or Russian - Knowledge of Salesforce.com is a must - You will nurture and coach theteam, helping them to achieve the best inside sales results as well as answering and solving queries from difficult clients.<br /> <br /> <br /> You will have outstanding telephone and people skills as you will be supporting a team of talented bilingual inside sales and customer service executive working with niche clients in the creative and advertising, digital, marketing, media, new media, broadcasting and similar sectors .<br /> <br /> Inside Sales Manager - Team Leader- Creative Field - Amsterdam or Berlin<br /> <br /> You will make sure the team is organised and supported in dealing with client queries while building excellent client relationships, up selling and cross selling excellent tools and products while meeting and exceeding their targets<br /> You will support the team helping them finding the right answers and solutions for their clients<br /> Coaching, motivating inspiring the inside sales team, also coach the team on the effective use of Salesforce.com<br /> Make sure the team reaches and exceeds their sales target<br /> Make sure the team provides excellent customer service support while building client relationships and upselling unique niche services and tools<br /> Analyse team performance and reports; using data and metrics to identify opportunities<br /> Customer Service Survey, exceeding Sales goals while project managing monthly revenue and team performance<br /> Ensure the inside sales team engages with and delivers excellent sales target from clients in the creative sector<br /> Providing an Industry leading Inside sales and Customer Care Experience, delivered through your team to all clients by the various performance metrics<br /> Provide high levels of communication to ensure the team is informed and involved in companywide initiatives and through change management programmes<br /> Inside Sales Manager Team Leader Sales Manager - Creative Field - In order to apply for this exciting role you will need to have:<br /> <br /> Excellent English as well as fluency in either one of the following languages: French, German, Spanish, Portuguese Dutch, Italian, Mandarin, Japanese or Russian<br /> Previous experience in managing a team of inside sales or sales executives using Salesforce.com<br /> Decision Making: Demonstrates sound business decision making, based on fairness and consistency<br /> Communication Skills (oral, written and listening ability): Effectively and efficiently conveys clear, complete and focused information; interacts with people at all levels of authority; tailors messages to audiences and listen to the views of others; effectively presents topics/information to individual and group audiences<br /> Organizational Skills: Prioritizes tasks efficiently and productively, and manages time well<br /> Teamwork: Team player, able to excel at building trusting relationships with the team and colleagues;<br /> Results Orientated: Demonstrates a high degree of results orientation; drive, enthusiasm and commitment towards achieving results / fulfilling objectives; ability to work under pressure / strict deadline<br /> Interest for creative, media, advertising, imaging, digital and similar sectors as well as an understanding of Photoshop would be a plus<br /> <br /> Key words:<br /> <br /> Excellent English as well as fluency in either one of the following languages: French, German, Dutch, Italian, Mandarin, Japanese or Russian - Salesforce.com<br /> <br /> Excellent English as well as fluency in either one of the following languages: French, German, Dutch, Italian, Mandarin, Japanese or Russian - Salesforce.com<br /> <br /> <br /> <br /> Please send your CV in word format to the email address quoted, other formats will not be accepted<br /> Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.<br /> Applications can only be accepted from individuals who are eligible to work in the UK<br /> Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy ar<br /> <br /> Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply<br /> <br /> Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Germany may apply.]]>
http://www.toplanguagejobs.co.uk/job/4429922/Salesforce-Manager-Team-Leader-Bilingual-Based-in-Berlin
Italian Technical Support Salary: £16500 per annum + benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Italian
Posted: 15th Dec 2014

We are currently recruiting for a Technical Support Level one to join our client state of the art site in Edinburgh. The successful candidate must be fluent in Italian and English both written and verbally.<br /> <br /> The main purpose of this role is to provide presales support to registered client partners.<br /> We operate between Monday - Friday, 8am and 10pm providing support to Italian client partners, while also providing English support to Client Partner from across Europe. We offer a good benefit package as below:<br /> * 40 hours contract - flexible shifts<br /> * Perkz: employee benefits scheme that works with the best UK retailers<br /> * Learning and Development courses<br /> * Career opportunities within the account<br /> * Monthly incentive prizes<br /> Other responsibilities include:<br /> * To respond to all cases within given timescales, efficiently, effectively and accurately.<br /> * Handle both inbound Phone and Web Cases.<br /> * To develop and maintain a full knowledge of client processes and services.<br /> * Attend Client training to continually improve knowledge and skill sets to provide a high level of technical and customer support.<br /> * To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff.<br /> * Responsible for maintaining and updating all administration.<br /> * Participate in client led conference calls<br /> * Work in tandem with global teams to ensure that cases SLA's are met.<br /> Role Requirements<br /> In order to be considered for this position, candidates must be able to demonstrate the following skills and experiences:<br /> * Fluency in Italian and English<br /> * Dealing with Technical queries via Email and Phone to the customers satisfaction<br /> * Ensuring that cases and calls are logged in accordance with the Data Quality guidelines<br /> * To complete required training and pass all verification tests.<br /> * To reach and maintain a level of technical competence and customer service skills agreed with the Team Lead.<br /> * To meet and exceed set targets<br /> EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED<br /> Full details of both pre and post training minimum skills are held within the department. Pre-recruitment experience, knowledge and skills required are:<br /> * A currently held/working towards/planning to gain CCENT/CCNA is highly desirable.<br /> * Must be able to speak/write English and Italian fluently.<br /> * Previous experience of working in a Technical Support environment and as well as a strong interest in Cisco technologies.<br /> * <br /> * Previous experience with working with Cisco technologies or related networking technologies is desirable.<br /> * Experience of handling calls and emails in a Call Centre environment.<br /> * Must be able to demonstrate strong Troubleshooting and analytical capabilities.<br /> * Must be able to work under pressure and be flexible when required<br /> <br /> Please apply online if you are interested!]]>
http://www.toplanguagejobs.co.uk/job/4377041/Italian-Technical-Support
Agricultural Data Administrator with Italian Salary: 30 - 30 000,- CZK/m
Location: Czech Republic
Languages: English, Italian
Posted: 15th Dec 2014

DESCRIPTION<br /> <br /> For our Client, the world's leading provider of automotive business intelligence, we are looking for qualified candidate to fill the position of AGRICULTURAL DATA ADMINISTRATOR. <br /> <br /> Job description:<br /> * flawless data processing - imput of prices, specifications and incentive data for agricultural vehicles in Europe<br /> * accurate information interpretation<br /> * communication with client in Germany<br /> * work with internal system<br /> * regularly communicate with the research teams in the European countries <br /> * provide support to Head Office Research team with Quality Assurance process<br /> * follow the company internal procedures and standards<br /> <br /> Place of work: PRAGUE<br /> Starting date: by agreement<br /> <br /> REQUIREMENTS<br /> <br /> Required Skills:<br /> * excellent English and Italian language skills<br /> * ability to process data accurately (previous data processing experience is an advantage)<br /> * interest and/or knowledge of the agricultural vehicles industry<br /> * results-driven and strong attention to detail<br /> * able to prioritize tasks and respond to tight deadlines<br /> * good IT skills (MS Office, preferably also data input systems)<br /> * ability to work independently and within a team<br /> * communicative and reliable person<br /> <br /> BENEFITS<br /> <br /> Company offers an opportunity to be a member of its professional team here in Prague. You can expect to work with modern technologies in a friendly environment. Intersting package of benefits.<br /> <br /> If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-163813/TL in subject of your application.]]>
http://www.toplanguagejobs.co.uk/job/4528012/Agricultural-Data-Administrator-with-Italian
CUSTOMER SERVICE REPRESENTATIVE - ITALIAN NATIVE-level SPEAKERS Salary: 1000 - 1200
Location: Czech Republic, Praha
Languages: English, Italian
Posted: 21st Nov 2014

Are you ITALIAN native-level speaker?<br /> Are you customer oriented?<br /> <br /> Apply for a position in the international medical company!<br /> <br /> CUSTOMER SERVICE REPRESENTATIVE - ITALIAN NATIVE-LEVEL SPEAKERS<br /> <br /> JOB DESCRIPTION:<br /> * customer order management, ensuring on-time delivery of products<br /> * resolving customer enquiries concerning products and product availability<br /> * working with internal databases<br /> * providing support to team colleagues <br /> <br /> REQUIREMENTS:<br /> *min. high school degree <br /> *experience with customer service care, administration, sales, purchase <br /> *ITALIAN native-level speaker<br /> *ENGLISH min. communicative level<br /> *very good communication and problem solving skills, stress resistance<br /> *team player<br /> <br /> WE OFFER:<br /> * working in international company<br /> * using Italian and English language on daily bases<br /> * 5 weeks of holiday<br /> * language course<br /> * meal vouchers<br /> * flexi passes<br /> <br /> Are you interested in this position? Do not hesitate to send us your Curriculum Vitae in English to email iva.wojnarova@manpower.cz]]>
http://www.toplanguagejobs.co.uk/job/3539652/CUSTOMER-SERVICE-REPRESENTATIVE-ITALIAN-NATIVE-SPEAKERS
Italian Customer Service - Athens Salary: €12k - 15k per year + flight + hotel for 2 weeks
Location: Greece
Languages: Italian
Posted: 12th Dec 2014

Italian Customer Service<br /> <br /> Athens, Greece<br /> <br /> The monthly salary is €1.045,72 and a production bonus: up to €200 in vouchers.<br /> <br /> Net salary is about €815 a month.<br /> <br /> Flight paid, airport pickup and 2 weeks hotel accommodation.<br /> <br /> Candidates should have at least 1 years customer service experience.<br /> <br /> The role involves assisting customers with queries by phone and email.<br /> <br /> Candidates should have good general IT knowledge.<br /> <br /> Recruitment Direct is acting as a recruitment agency]]>
http://www.toplanguagejobs.co.uk/job/3772371/Italian-Customer-Service-Athens
Join in a Multinational Company in Greece! Customer Service role for Italian speakers! Salary: Attractive+ Relocation
Location: Greece, athens
Languages: English, Italian
Posted: 15th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> How to Apply<br /> If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to andreea.m@headhuntinternational.com. <br /> <br /> Responsibilities<br /> • Handle inbound calls<br /> • Identify the best solution of customer quarries<br /> • Solve technical issue of customers <br /> • Provide basic trouble shooting <br /> • Handle customer quarries by phone, email or chat<br /> <br /> Requirements<br /> • Fluent Italian and English<br /> • EU Nationality is a MUST<br /> • Strong PC skills <br /> • Team player, Ambitious, Hard working <br /> • Customer Care oriented <br /> • Eager to learn new skills<br /> • Ready to relocate to Athens, Greece <br /> <br /> Benefits <br /> • Flight ticket to Greece<br /> • 15000-20000 Euro gross per year<br /> • 2 weeks hotel accommodation<br /> • Assistance in finding a flat<br /> • Medical insurance <br /> • Meal vouchers<br /> • Performance bonus up to 200 Euro per month<br /> • Professional training provided by experts<br /> • Great chance to develop your career<br /> • Low costs of living (400 Euro average cost of living for month)<br /> <br /> Why Head Hunt <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> Keywords<br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4417082/Join-in-a-Multinational-Company-in-Greece-Customer-Service-role-for-Italian-speakers
Spanish and Italian Speaking Trainee Recruitment Consultant Salary: £16000 - £20000 per annum + Training, Commission, Incentives
Location: United Kingdom, North East, Tyne & Wear, Newcastle upon Tyne
Languages: English, Italian, Spanish
Posted: 26th Nov 2014

Are you an ambitious, hard-working graduate or professional seeking a new challenge in a sales role? Do you want a career with high earning potential and excellent career progression opportunities? Do you speak fluent Spanish and Italian? Look no further than Nigel Frank International… <br /> <br /> We are currently looking for a hard-working fluent Spanish-speaker to join our Head Office based in Newcastle-upon-Tyne. This fantastic opportunity gives you the possibility to join an international organisation that is undergoing unprecedented world-wide growth. <br /> <br /> Nigel Frank International is the global leader in Microsoft recruitment. Since our inception in 2006, we have grown exponentially and now have 9 international offices, operating in over 45 different countries around the world. In addition to our global headquarters in Newcastle-upon-Tyne, we also have offices in London, New York, San Francisco, Atlanta, Melbourne and Singapore. <br /> <br /> As part of Nigel Frank International, you will have the opportunity to grow and progress in an environment where talent is nurtured, developed, challenged and rewarded. Thanks to our policy of promotion from within, your success could lead you to your first promotion within 12 months, a Team Leader role in 24 months and the opportunity to be a future Manager of the business. <br /> <br /> What the role entails: <br /> *Fostering new business relationships through Business Development <br /> *Selling on multiple levels <br /> *Advertising roles <br /> *Coordinating interviews and negotiating salaries <br /> *Accompanying candidates throughout the entire recruitment process with clients <br /> <br /> What we're looking for: <br /> <br /> *Fluent Spanish and Italian speaker (native level speakers welcome to apply) <br /> *Bachelor's degree (any discipline) <br /> *Strong communication skills, professionalism, resilience and perseverance <br /> *You must have a positive attitude and a strong desire to succeed <br /> *You should be willing to fully invest yourself to the role and work hard in order to reap the rewards <br /> *Having previous study or work experience in the UK would be advantageous. <br /> <br /> What we offer: <br /> *Competitive base salary (£16,000 - £20,000) <br /> *Uncapped commission scheme (OTE up to £40,000 in your first year) <br /> *Industry-leading training programme <br /> *Clear career development plan <br /> *Unparalleled incentives <br /> *International opportunities for travel and work <br /> <br /> Our target-based incentives include: <br /> *Monthly company social events <br /> *Frequent team-building activities <br /> *Fine dining in upscale restaurants <br /> *Company car <br /> *VIP hospitality at sporting events <br /> *Exclusive 5* international trips abroad <br /> <br /> For further information or to apply for this exciting opportunity, contact me today on 0191 255 1439 or e-mail your CV to j.best@nigelfrank.com to apply.]]>
http://www.toplanguagejobs.co.uk/job/4088062/Spanish-and-Italian-Speaking-Trainee-Recruitment-Consultant
CUSTOMER SERVICE - GREECE Salary: Attractive
Location: Greece
Languages: Arabic, English, Danish, Finnish, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Posted: 20th Nov 2014

You will be working for one of the best known, largest and most well respected multilingual Contact Centers worldwide; employing several thousand people around the globe, with offices in over 47 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.<br /> <br /> Mission<br /> <br /> • To receive calls,handle chat inquiries and provide support via inbound calls and or by using chat applications for a car-sharing and rental services company founded in 2003.<br /> <br /> The Job<br /> <br /> • Receiving inquiries through inbound calls,mails and chatting within a busy customer service team.<br /> • Data inputting and information management.<br /> • Liaising with the team leader to resolve any customer complaints/issues.<br /> <br /> This is a project based environment and there are real opportunities to develop within the role and also within the company itself as we tend to promote from within.<br /> <br /> Prerequisites<br /> <br /> • Graduates of High School, College, University<br /> • Fluent to native-level in Arabic, Italian, Spanish, Portuguese, Swedish, Finnish, Norwegian, Turkish, German and French.<br /> • Fluent English (Proficiency level)<br /> • Good Knowledge of PC (hardware, software, internet)<br /> • Customer care oriented with strong oral and written communication skills<br /> • Passionate about customer services<br /> <br /> The Company Offers:<br /> <br /> • International Working environment<br /> • Market standard Salary<br /> • Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to two weeks hotel accommodation)<br /> • Production Bonus<br /> • Paid training (after the 4th day) using the latest technology<br /> • On-site canteen<br /> • Great Benefits & Discounts<br /> • Modern and pleasant Working Environment<br /> • Casual dress code!<br /> • Career Development Opportunities<br /> • Extra overtime pay<br /> • In-House doctor and examination center<br /> • Greek lessons<br /> • Welcome event<br /> • Employee relations team to help new hires integrate in the Greek lifestyle and culture<br /> • Employee Discount book with special employee offers and discounts<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4425862/CUSTOMER-SERVICE-GREECE
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4423892/Italian-Spanish-Customer-Service-Advisor
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4423822/Italian-Customer-Advisor
Spanish Speaking Trainee Recruitment Consultant - Newcastle Salary: £16000 - £20000 per annum + Training, Commission, Incentives
Location: United Kingdom, North East, Tyne & Wear, Newcastle upon Tyne
Languages: Italian, Spanish
Posted: 26th Nov 2014

Are you an ambitious, hard-working graduate or professional seeking a new challenge in a sales role? Do you want a career with high earning potential and excellent career progression opportunities? Do you speak fluent Spanish? Look no further than Nigel Frank International… <br /> <br /> We are currently looking for a hard-working fluent Spanish-speaker to join our Head Office based in Newcastle-upon-Tyne. This fantastic opportunity gives you the possibility to join an international organisation that is undergoing unprecedented world-wide growth. <br /> <br /> Nigel Frank International is the global leader in Microsoft recruitment. Since our inception in 2006, we have grown exponentially and now have 9 international offices, operating in over 45 different countries around the world. In addition to our global headquarters in Newcastle-upon-Tyne, we also have offices in London, New York, San Francisco, Atlanta, Melbourne and Singapore. <br /> <br /> As part of Nigel Frank International, you will have the opportunity to grow and progress in an environment where talent is nurtured, developed, challenged and rewarded. Thanks to our policy of promotion from within, your success could lead you to your first promotion within 12 months, a Team Leader role in 24 months and the opportunity to be a future Manager of the business. <br /> <br /> What the role entails: <br /> *Fostering new business relationships through Business Development <br /> *Selling on multiple levels <br /> *Advertising roles <br /> *Coordinating interviews and negotiating salaries <br /> *Accompanying candidates throughout the entire recruitment process with clients <br /> <br /> What we're looking for: <br /> *Fluent Spanish-speaker (native level speakers welcome to apply) <br /> *Bachelor's degree (any discipline) <br /> *Strong communication skills, professionalism, resilience and perseverance <br /> *You must have a positive attitude and a strong desire to succeed <br /> *You should be willing to fully invest yourself to the role and work hard in order to reap the rewards <br /> <br /> What we offer: <br /> *Competitive base salary (£16,000 - £20,000) <br /> *Uncapped commission scheme (OTE up to £40,000 in your first year) <br /> *Industry-leading training programme <br /> *Clear career development plan <br /> *Unparalleled incentives <br /> *International opportunities for travel and work <br /> <br /> Our target-based incentives include: <br /> *Monthly company social events <br /> *Frequent team-building activities <br /> *Fine dining in upscale restaurants <br /> *Company car <br /> *VIP hospitality at sporting events <br /> *Exclusive 5* international trips abroad <br /> <br /> For further information or to apply for this exciting opportunity, contact me today on 0191 255 1439 or e-mail your CV to j.best@nigelfrank.com to apply.]]>
http://www.toplanguagejobs.co.uk/job/4084682/Spanish-Speaking-Trainee-Recruitment-Consultant-Newcastle
Customer service in Greece! Italian speakers required Salary: Attractive + relocation package
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

About Athens:<br /> <br /> It is almost impossible not to have heard of this city before. And this is basically because Athens is one of the most interesting European cities, and not only because of its incredible history and ancient monuments. It is also because of its great gastronomy, weather and the warmth of the people who inhabit it.<br /> <br /> Mission:<br /> <br /> • To receive and place telephone calls; and maintain solid customer relationships by handling their questions <br /> and concerns with speed and professionalism. To perform data entry and <br /> use software programs. Research skills are required to troubleshoot customer problems.<br /> <br /> Prerequisites:<br /> <br /> • Graduates of High School (preferable: College, University)<br /> • Native or fluent Italian speakers<br /> • Fluent English (Proficiency level)<br /> • Good Knowledge of PC (hardware, software, internet)<br /> • Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger<br /> • Excellent communication skills<br /> • Strong team spirit<br /> • Passionate about customer services<br /> <br /> The Job:<br /> <br /> • Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful <br /> outcome to his/her enquiry.<br /> • Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as <br /> effectively as possible, recognizing more complex problems and escalating accordingly<br /> • Logs calls from customers into the customer relationship database and follow escalation procedures to <br /> resolve problems.<br /> • Tracks and follows cases to ensure that they closed in an efficient and timely manner.<br /> • Provides and maintain strong, professional relationship with all of the client’s customers and show empathy <br /> for our customers at all times.<br /> • Follows Contact Centre procedures and ensure availability to take calls, adopting the call handling <br /> procedure and code guidelines.<br /> • Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work <br /> to proactively highlight areas that need to be improved.<br /> • Be positive and proactive and have a desire for positive improvement in quality.<br /> • Takes on board feedback and adapt skills accordingly.<br /> • Other duties as assigned.<br /> <br /> *Employment terms: fixed term contact, 5 days per week (shift rotation).<br /> *This is a project based environment and there are real opportunities to develop within the role and also <br /> within the company itself.<br /> <br /> APPLY:<br /> Contact Corbmac at corbmacm@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4419262/Customer-service-in-Greece-Italian-speakers-required
Italian IT Support - Get a stable job in a great international company located in Athens! Salary: Attractive
Location: Greece
Languages: English, Italian
Posted: 14th Dec 2014

Company:<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV.<br /> <br /> Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> <br /> <br /> Responsibilities:<br /> <br /> Handle inbound calls<br /> Identify the best solution of customer quarries<br /> Solve technical issue of customers<br /> Provide basic trouble shooting<br /> Handle customer quarries by phone, email or chat<br /> <br /> <br /> Requirements:<br /> <br /> European passport<br /> Strong PC skills<br /> Team player, Ambitious, Hard working<br /> Customer Care oriented<br /> Fluent in both Italian and English<br /> Eager to learn new skills<br /> Ambitious, Hard working, Team player<br /> <br /> <br /> Benefits:<br /> <br /> Full Relocation<br /> Great salary, low cost of living<br /> Extra salary for working on weekends (especially Sundays), holidays, overtime<br /> Flight ticket to Greece will be provided<br /> Restaurant vouchers<br /> Free Greek language courses<br /> Opportunity for growth and development of your career<br /> <br /> <br /> How to Apply:<br /> <br /> If you feel you are a suitable candidate for this position please apply now - send your CV with Ref. ID to di@headhuntinternational.com<br /> <br /> <br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience]]>
http://www.toplanguagejobs.co.uk/job/4331491/Italian-IT-Support-Get-a-stable-job-in-a-great-international-company-located-in-Athens
Bilingual Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: French, German, Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak English and one of the following languages:<br /> <br /> * Italian<br /> * German<br /> * French<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Fluent in Englsih and one of the following languages: German/Italian/French<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!]]>
http://www.toplanguagejobs.co.uk/job/3967411/Bilingual-Customer-Service-Advisor
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4417812/Italian-Spanish-Customer-Service-Advisor
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4330902/Italian-Customer-Advisor
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4330852/Italian-Spanish-Customer-Service-Advisor
German, French or Italian Technical Support Advisor - Level 1 Salary: £16500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: French, German, Italian
Posted: 8th Dec 2014

Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> A new brilliant opportunity has become available a Technical Support Level 1 Agent, offering full time opportunities working 40hrs per week, which may also include some weekends and evening.<br /> <br /> The purpose of this role is to provide customer service and technical support for software and hardware products.<br /> <br /> Your duties will include:<br /> <br /> * Dealing with customer enquiries via email, fax, letter and over the telephone<br /> * Ensuring all enquiries and calls are logged<br /> * To complete all required training<br /> * Working towards agreed timescales and deadlines<br /> <br /> To be considered for these fantastic opportunities, we are seeking candidate who offer the following:<br /> <br /> * Fluent in German, French or Italian!<br /> * Proven background of dealing with customers face to face or over the telephone<br /> * Good working knowledge of computers, operating systems and Networking<br /> * CCNA Qualification would be an advantage but not essential<br /> * Previous experience working in a Technical Support / Customer Service environment<br /> * Experience handling calls<br /> * Excellent communication and written skills<br /> * Ability to manage your own workload in a busy, fast paced and demanding environment<br /> * Good decision making skills<br /> * Ability to use your own initiative<br /> * Comfortable working with minimum supervision<br /> * Strong team player<br /> * Naturally positive, upbeat with a professional manner<br /> * Remain calm under pressure<br /> <br /> In return you will have the opportunity to work within an award winning organisation, which provide fully paid training and the opportunity to progress your career further.]]>
http://www.toplanguagejobs.co.uk/job/4330801/German-French-or-Italian-Technical-Support-Advisor-Level-1
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4330752/Italian-Spanish-Customer-Service-Advisor
Customer Service role! Italian speakers needed! Greece Salary: Attractive salary
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

About Athens:<br /> <br /> It is almost impossible not to have heard of this city before. And this is basically because Athens is one of the most interesting European cities, and not only because of its incredible history and ancient monuments. It is also because of its great gastronomy, weather and the warmth of the people who inhabit it.<br /> <br /> Mission:<br /> <br /> • To receive and place telephone calls; and maintain solid customer relationships by handling their questions <br /> and concerns with speed and professionalism. To perform data entry and <br /> use software programs. Research skills are required to troubleshoot customer problems.<br /> <br /> Prerequisites:<br /> <br /> • Graduates of High School (preferable: College, University)<br /> • Native or fluent Italian speakers<br /> • Fluent English (Proficiency level)<br /> • Good Knowledge of PC (hardware, software, internet)<br /> • Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger<br /> • Excellent communication skills<br /> • Strong team spirit<br /> • Passionate about customer services<br /> <br /> The Job:<br /> <br /> • Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome <br /> to his/her enquiry.<br /> • Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as <br /> effectively as possible, recognizing more complex problems and <br /> escalating accordingly<br /> • Logs calls from customers into the customer relationship database and follow escalation procedures to resolve <br /> problems.<br /> • Tracks and follows cases to ensure that they closed in an efficient and timely manner.<br /> • Provides and maintain strong, professional relationship with all of the client’s customers and show empathy <br /> for our customers at all times.<br /> • Follows Contact Centre procedures and ensure availability to take calls, adopting the call handling procedure <br /> and code guidelines.<br /> • Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work <br /> to proactively highlight areas that need to be improved.<br /> • Be positive and proactive and have a desire for positive improvement in quality.<br /> • Takes on board feedback and adapt skills accordingly.<br /> • Other duties as assigned.<br /> <br /> *Employment terms: fixed term contact, 5 days per week (shift rotation).<br /> *This is a project based environment and there are real opportunities to develop within the role and also within <br /> the company itself.<br /> <br /> APPLY:<br /> Contact Corbmac at corbmacm@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4408602/Customer-Service-role-Italian-speakers-needed-Greece
Italian Customer Advisor - Gaming Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Are you fluent Italian and English?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors to support their Gaming team, the department deal with any calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations.<br /> * Ensuring that the information provided is clearly understood by the customer(s)<br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved.<br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction<br /> * Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate.<br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.<br /> * Full compliance with all legislative requirements<br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Based already in Edinburgh<br /> * Excellent customer service skills<br /> * Proven track record of building and maintaining customer relationships<br /> * Positive and professional manner to be portrayed at all times<br /> * Excellent communication and influencing skills<br /> * Evidence of achievement against challenging goals and targets<br /> * Customer Service Experience essential<br /> * Excellent communication skills are essential<br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> * Strong knowledge of Gaming entertainment products<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.<br /> <br /> These positions will be starting Monday 24th November 2014!]]>
http://www.toplanguagejobs.co.uk/job/4407171/Italian-Customer-Advisor-Gaming
Great opportunity for Italian Speakers in Athens! Salary: Very Attractive
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

This position is based in Athens which is the buzzing capital of Greece, apart from one of the oldest cities in the world. Greece is one of the most attractive countries in Europe due to its beautiful islands and its many monuments, so it is also a great opportunity to discover a gorgeous country as well as developing your career.<br /> <br /> YOUR PROFILE:<br /> <br /> • Italian speaker<br /> • Base knowledge of current Anti-Malware and Firewall products <br /> • Microsoft Windows Family OS expertise level <br /> • An ability to setup a new system <br /> • Expertise level in Microsoft Office (Word, Excel, Outlook, OneNote)<br /> • Base knowledge of networking technologies <br /> <br /> BENEFITS: <br /> <br /> • Relocation (flight paid + 2 weeks hotel accommodation and 6 months free accommodation)<br /> • Public medical insurance<br /> • Discounted food in company<br /> • Free Greek language course<br /> • Performance bonus<br /> <br /> WHY CHOOSE ATHENS?<br /> <br /> • One of the oldest cities in the world (established in 3000BC)<br /> • Greece has most international airports than most countries because of all the people who want to visit<br /> • Nearly 80% of Greece is mountainous<br /> • Greece has more than 2,000 (only 170 are populated)<br /> • 40% of the Greek population lives in Athens<br /> • More than 250 days of sun per year<br /> • Greece has more archaeological museums than any other country in the world<br /> <br /> APPLY:<br /> Contact Corbmac at corbmacm@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4329031/Great-opportunity-for-Italian-Speakers-in-Athens
Italian Customer Advisor - Gaming Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Are you fluent Italian and English?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors to support their Gaming team, the department deal with any calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations.<br /> * Ensuring that the information provided is clearly understood by the customer(s)<br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved.<br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction<br /> * Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate.<br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.<br /> * Full compliance with all legislative requirements<br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Based already in Edinburgh<br /> * Excellent customer service skills<br /> * Proven track record of building and maintaining customer relationships<br /> * Positive and professional manner to be portrayed at all times<br /> * Excellent communication and influencing skills<br /> * Evidence of achievement against challenging goals and targets<br /> * Customer Service Experience essential<br /> * Excellent communication skills are essential<br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> * Strong knowledge of Gaming entertainment products<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.<br /> <br /> These positions will be starting Monday 24th November 2014!]]>
http://www.toplanguagejobs.co.uk/job/4407082/Italian-Customer-Advisor-Gaming
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4321121/Italian-Customer-Advisor
Italian Customer Service Advisor Salary: £14500 per annum + benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Italian
Posted: 8th Dec 2014

We provide support to owners of our client's award winning and innovative mobile phones, smart-phones and tablets, from assisting with mobile email and internet setup to giving friendly advice on the best phones for our customers, to arranging repairs and everything in between.<br /> <br /> If you are a gadget lover you'll love working here. You'll be part of a friendly team where we communicate with customers across Europe and beyond. You'll receive regular training on the latest devices and be the first to use them.<br /> <br /> We operate Monday to Friday from 8am to 8pm and Saturday & Sunday from 8am to 5pm. We offer a range of benefits as follows:<br /> <br /> * 40 hour contact - Monday to Sunday working 5 days out of 7 per week<br /> * Perkz: employee benefits scheme that works with the best UK retailers<br /> * Learning and Development courses<br /> * Career opportunities within the account<br /> * Regular incentives - win mobile phones and other goodies<br /> <br /> What you need to do in return? Well&#8230;you'll need excellent customer service skills and be able to work through problems logically and patiently all in a warm and friendly manner.<br /> <br /> If you would like to be part of this team, please contact us:<br /> <br /> Roles and Responsibilities:<br /> <br /> * To respond to all customer enquires within given timescales, efficiently and effectively.<br /> <br /> * To develop and maintain a full knowledge of client products and services.<br /> <br /> * To be able to recognise when a problem or query should be transferred to another department or a more senior member of staff.<br /> <br /> * To deal with all correspondence as requested/required.<br /> <br /> * Logging of all calls accurately and in line with procedure.<br /> <br /> * Responsible for maintaining and updating all administration.<br /> * To consult product manuals, to be able to advise customer of appropriate options / solutions.<br /> <br /> * To meet minimum monitoring criteria<br /> <br /> * To meet and exceed daily/weekly targets<br /> <br /> Experience, knowledge and Skills required:<br /> <br /> * Fluent in written/oral Italian and English.<br /> <br /> * Experience of or aptitude for Customer Service.<br /> * Experience of or aptitude for Customer Service.<br /> <br /> * Good organisational skills.<br /> <br /> * A minimum of 20 wpm on a keyboard.<br /> <br /> * A working knowledge of MS Word / Excel<br /> <br /> * Excellent communication skills and the ability to remain calm in all situations.<br /> * Ability to work on own initiative and under pressure in order to achieve deadlines.<br /> <br /> * ECDL qualification an advantage<br /> <br /> Please apply online if you are interested!]]>
http://www.toplanguagejobs.co.uk/job/4401791/Italian-Customer-Service-Advisor
Italian Customer Advisor - Gaming Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Are you fluent Italian and English?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors to support their Gaming team, the department deal with any calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations.<br /> * Ensuring that the information provided is clearly understood by the customer(s)<br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved.<br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction<br /> * Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate.<br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.<br /> * Full compliance with all legislative requirements<br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Based already in Edinburgh<br /> * Excellent customer service skills<br /> * Proven track record of building and maintaining customer relationships<br /> * Positive and professional manner to be portrayed at all times<br /> * Excellent communication and influencing skills<br /> * Evidence of achievement against challenging goals and targets<br /> * Customer Service Experience essential<br /> * Excellent communication skills are essential<br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> * Strong knowledge of Gaming entertainment products<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.<br /> <br /> These positions will be starting Monday 24th November 2014!]]>
http://www.toplanguagejobs.co.uk/job/4395901/Italian-Customer-Advisor-Gaming
Italian speakers urgently needed for a customer service role in Athens, Greece! Apply now! Salary: Attractive
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

Company: <br /> A global leader in customer support that outsources the processes from the top global companies.<br /> The experience gained will become an invaluable asset in any future career path you may decide to embark on. Join their large, multinational team based in the heart of Athens. <br /> <br /> Responsibilities:<br /> o Identify the best solution of customer quarries<br /> o Solve technical issue of customers <br /> o Provide basic trouble shooting <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements:<br /> o Fluent Italian and fluent English<br /> o European passport is a MUST <br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o customer support experience is a plus<br /> <br /> Benefits:<br /> o Full Relocation<br /> o monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply:<br /> If you feel you are a suitable candidate for this position send your CV to Daniel Ivanov - di@headhuntinternational.com<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4394551/Italian-speakers-urgently-needed-for-a-customer-service-role-in-Athens-Greece-Apply-now
German, French or Italian Technical Support Advisor - Level 1 Salary: £16500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: French, German, Italian
Posted: 8th Dec 2014

Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> A new brilliant opportunity has become available a Technical Support Level 1 Agent, offering full time opportunities working 40hrs per week, which may also include some weekends and evening.<br /> <br /> The purpose of this role is to provide customer service and technical support for software and hardware products.<br /> <br /> Your duties will include:<br /> <br /> * Dealing with customer enquiries via email, fax, letter and over the telephone<br /> * Ensuring all enquiries and calls are logged<br /> * To complete all required training<br /> * Working towards agreed timescales and deadlines<br /> <br /> To be considered for these fantastic opportunities, we are seeking candidate who offer the following:<br /> <br /> * Fluent in German, French or Italian!<br /> * Proven background of dealing with customers face to face or over the telephone<br /> * Good working knowledge of computers, operating systems and Networking<br /> * CCNA Qualification would be an advantage but not essential<br /> * Previous experience working in a Technical Support / Customer Service environment<br /> * Experience handling calls<br /> * Excellent communication and written skills<br /> * Ability to manage your own workload in a busy, fast paced and demanding environment<br /> * Good decision making skills<br /> * Ability to use your own initiative<br /> * Comfortable working with minimum supervision<br /> * Strong team player<br /> * Naturally positive, upbeat with a professional manner<br /> * Remain calm under pressure<br /> <br /> In return you will have the opportunity to work within an award winning organisation, which provide fully paid training and the opportunity to progress your career further.]]>
http://www.toplanguagejobs.co.uk/job/4321092/German-French-or-Italian-Technical-Support-Advisor-Level-1
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4302111/Italian-Spanish-Customer-Service-Advisor
ITALIAN SPEAKERS: Come in the city of Hercules Salary: Attractive salary
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

About Athens:<br /> <br /> It is almost impossible not to have heard of this city before. And this is basically because Athens is one of the most interesting European cities, and not only because of its incredible history and ancient monuments. It is also because of its great gastronomy, weather and the warmth of the people who inhabit it.<br /> <br /> Mission:<br /> <br /> • To receive and place telephone calls; and maintain solid customer relationships by handling their questions <br /> and concerns with speed and professionalism. To perform data entry and <br /> use software programs. Research skills are required to troubleshoot customer problems.<br /> <br /> Prerequisites:<br /> <br /> • Graduates of High School (preferable: College, University)<br /> • Native or fluent Italian speakers<br /> • Fluent English (Proficiency level)<br /> • Good Knowledge of PC (hardware, software, internet)<br /> • Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger<br /> • Excellent communication skills<br /> • Strong team spirit<br /> • Passionate about customer services<br /> <br /> The Job:<br /> <br /> • Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful <br /> outcome to his/her enquiry.<br /> • Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as <br /> effectively as possible, recognizing more complex problems and escalating accordingly<br /> • Logs calls from customers into the customer relationship database and follow escalation procedures to <br /> resolve problems.<br /> • Tracks and follows cases to ensure that they closed in an efficient and timely manner.<br /> • Provides and maintain strong, professional relationship with all of the client’s customers and show empathy <br /> for our customers at all times.<br /> • Follows Contact Centre procedures and ensure availability to take calls, adopting the call handling <br /> procedure and code guidelines.<br /> • Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work <br /> to proactively highlight areas that need to be improved.<br /> • Be positive and proactive and have a desire for positive improvement in quality.<br /> • Takes on board feedback and adapt skills accordingly.<br /> • Other duties as assigned.<br /> <br /> *Employment terms: fixed term contact, 5 days per week (shift rotation).<br /> *This is a project based environment and there are real opportunities to develop within the role and also <br /> within the company itself.<br /> <br /> APPLY:<br /> Contact Corbmac at corbmacm@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4394542/ITALIAN-SPEAKERS-Come-in-the-city-of-Hercules
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4417822/Italian-Customer-Advisor
Looking for change? Italian speakers wanted for entry level IT job in Athens Salary: Attractive
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

Company: <br /> A global leader in customer support that outsources processes from the top global companies.<br /> The experience gained will become an invaluable asset in any future career path you may decide to embark on. Join their large, multinational team based in the heart of Athens. <br /> <br /> Responsibilities:<br /> o Identify the best solution of customer quarries<br /> o Solve technical issue of customers <br /> o Provide basic trouble shooting <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements:<br /> o Fluent Italian and fluent English<br /> o European passport is a MUST <br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o customer support experience is a plus<br /> <br /> Benefits:<br /> o Full Relocation<br /> o monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply:<br /> If you feel you are a suitable candidate for this position send your CV to Daniel Ivanov - di@headhuntinternational.com<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4394531/Looking-for-change-Italian-speakers-wanted-for-entry-level-IT-job-in-Athens
Customer Support with Italian in Sunny Greece! Take your next career step! Salary: Attractive
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

Company: <br /> A global leader in customer support that outsources the processes from the top global companies.<br /> The experience gained will become an invaluable asset in any future career path you may decide to embark on. Join their large, multinational team based in the heart of Athens. <br /> <br /> Responsibilities:<br /> o Identify the best solution of customer quarries<br /> o Solve technical issue of customers <br /> o Provide basic trouble shooting <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements:<br /> o Fluent Italian and fluent English<br /> o European passport is a MUST <br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o customer support experience is a plus<br /> <br /> Benefits:<br /> o Full Relocation<br /> o monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply:<br /> If you feel you are a suitable candidate for this position send your CV to Daniel Ivanov - di@headhuntinternational.com<br /> <br /> Keywords : Fluent Italian, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4394521/Customer-Support-with-Italian-in-Sunny-Greece-Take-your-next-career-step
Italian? Want to be relocated? Athens is for you! Salary: Attractive salary
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

About Athens:<br /> <br /> It is almost impossible not to have heard of this city before. And this is basically because Athens is one of the most interesting European cities, and not only because of its incredible history and ancient monuments. It is also because of its great gastronomy, weather and the warmth of the people who inhabit it.<br /> <br /> Mission:<br /> <br /> • To receive and place telephone calls; and maintain solid customer relationships by handling their questions <br /> and concerns with speed and professionalism. To perform data entry and <br /> use software programs. Research skills are required to troubleshoot customer problems.<br /> <br /> Prerequisites:<br /> <br /> • Graduates of High School (preferable: College, University)<br /> • Native or fluent Italian speakers<br /> • Fluent English (Proficiency level)<br /> • Good Knowledge of PC (hardware, software, internet)<br /> • Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger<br /> • Excellent communication skills<br /> • Strong team spirit<br /> • Passionate about customer services<br /> <br /> The Job:<br /> <br /> • Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome <br /> to his/her enquiry.<br /> • Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as <br /> effectively as possible, recognizing more complex problems and <br /> escalating accordingly<br /> • Logs calls from customers into the customer relationship database and follow escalation procedures to resolve <br /> problems.<br /> • Tracks and follows cases to ensure that they closed in an efficient and timely manner.<br /> • Provides and maintain strong, professional relationship with all of the client’s customers and show empathy <br /> for our customers at all times.<br /> • Follows Contact Centre procedures and ensure availability to take calls, adopting the call handling procedure <br /> and code guidelines.<br /> • Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work <br /> to proactively highlight areas that need to be improved.<br /> • Be positive and proactive and have a desire for positive improvement in quality.<br /> • Takes on board feedback and adapt skills accordingly.<br /> • Other duties as assigned.<br /> <br /> *Employment terms: fixed term contact, 5 days per week (shift rotation).<br /> *This is a project based environment and there are real opportunities to develop within the role and also within <br /> the company itself.<br /> <br /> APPLY:<br /> Contact Corbmac at corbmacm@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4391362/Italian-Want-to-be-relocated-Athens-is-for-you
Italian Speaking Accounts Receivable Administrator Salary: £13 - £15 per hour
Location: United Kingdom, South East, Berkshire, Bracknell
Languages: English, Italian
Posted: 17th Dec 2014

Language Matters is looking for a Italian speaking accounts receivable administrator to join a multinational client based in Bracknell, Berkshire. The Italian speaking accounts receivable administrator will join a new team supporting clients across EMEA. Experience as an accounts receivable professional is absolutely essential and you must be completely fluent in Italian and English. The role is a 3-6 month contract to start as soon as possible. Duties of the Italian speaking accounts receivable administrator will include but not be limited to processing payments and receipts in many different currencies, query resolution, reconciliations, refunds, cash allocation, credit note and debit note processing, and liaising with internal and external stakeholders ensuing customer accounts are fully reconciled. <br /> <br /> Profile<br /> Fluency in Italian and English (extra languages an advantage)<br /> Proven experience working as an accounts receivable administrator (cashier experience useful)<br /> Excellent Microsoft office packages including word, excel etc<br /> Proven client services experience in both the UK and Italy<br /> Excellent interpersonal skills<br /> First class administrative skills including data entry<br /> Educated to degree level (business or economics related preferred)<br /> Ideally part qualified or studying towards an accounting qualification (not essential)<br /> <br /> To apply, please send your CV in Word format to Joanna, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. <br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/4535492/Italian-Speaking-Accounts-Receivable-Administrator
ITALIAN NEEDED IN ATHENS Salary: Attractive salary
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

About Athens:<br /> <br /> It is almost impossible not to have heard of this city before. And this is basically because Athens is one of the most interesting European cities, and not only because of its incredible history and ancient monuments. It is also because of its great gastronomy, weather and the warmth of the people who inhabit it.<br /> <br /> Mission:<br /> <br /> • To receive and place telephone calls; and maintain solid customer relationships by handling their questions <br /> and concerns with speed and professionalism. To perform data entry and <br /> use software programs. Research skills are required to troubleshoot customer problems.<br /> <br /> Prerequisites:<br /> <br /> • Graduates of High School (preferable: College, University)<br /> • Native or fluent Italian speakers<br /> • Fluent English (Proficiency level)<br /> • Good Knowledge of PC (hardware, software, internet)<br /> • Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger<br /> • Excellent communication skills<br /> • Strong team spirit<br /> • Passionate about customer services<br /> <br /> The Job:<br /> <br /> • Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome <br /> to his/her enquiry.<br /> • Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as <br /> effectively as possible, recognizing more complex problems and <br /> escalating accordingly<br /> • Logs calls from customers into the customer relationship database and follow escalation procedures to resolve <br /> problems.<br /> • Tracks and follows cases to ensure that they closed in an efficient and timely manner.<br /> • Provides and maintain strong, professional relationship with all of the client’s customers and show empathy <br /> for our customers at all times.<br /> • Follows Contact Centre procedures and ensure availability to take calls, adopting the call handling procedure <br /> and code guidelines.<br /> • Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work <br /> to proactively highlight areas that need to be improved.<br /> • Be positive and proactive and have a desire for positive improvement in quality.<br /> • Takes on board feedback and adapt skills accordingly.<br /> • Other duties as assigned.<br /> <br /> *Employment terms: fixed term contact, 5 days per week (shift rotation).<br /> *This is a project based environment and there are real opportunities to develop within the role and also within <br /> the company itself.<br /> <br /> APPLY:<br /> Contact Corbmac at corbmacm@mgirecruitment.com]]>
http://www.toplanguagejobs.co.uk/job/4391342/ITALIAN-NEEDED-IN-ATHENS
Italian Customer Advisor - Gaming Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Are you fluent Italian and English?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors to support their Gaming team, the department deal with any calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations.<br /> * Ensuring that the information provided is clearly understood by the customer(s)<br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved.<br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction<br /> * Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate.<br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.<br /> * Full compliance with all legislative requirements<br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Based already in Edinburgh<br /> * Excellent customer service skills<br /> * Proven track record of building and maintaining customer relationships<br /> * Positive and professional manner to be portrayed at all times<br /> * Excellent communication and influencing skills<br /> * Evidence of achievement against challenging goals and targets<br /> * Customer Service Experience essential<br /> * Excellent communication skills are essential<br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> * Strong knowledge of Gaming entertainment products<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.<br /> <br /> These positions will be starting Monday 24th November 2014!]]>
http://www.toplanguagejobs.co.uk/job/4387551/Italian-Customer-Advisor-Gaming
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4376282/Italian-Spanish-Customer-Service-Advisor
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4302042/Italian-Spanish-Customer-Service-Advisor
Delivery Support Assistant with Italian Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 14th Dec 2014

DESCRIPTION<br /> <br /> The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages. <br /> We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization. <br /> <br /> Italian speaking Delivery Support Assistant - management of the Fuel supply chain and making sure Retail, Industry, and Wholesale customers are supplied in a timely and cost effective manner.<br /> <br /> Responsibilities:<br /> * Maintenance of orders, deliveries, and shipments and entering transactions into SAP<br /> * Maintenance of vehicle transport, and driver data and entering these into SAP<br /> * General management of transport, delivery, and operational issues<br /> * Maintaining good communication between hauliers/ sales/ fleet/ credit / self-billing<br /> * Regular meetings with Territory Managers to improve delivery systems,<br /> * Monitor sales trend and adjust delivery schedules accordingly<br /> * React to delivery problems during the execution of the delivery plans<br /> <br /> START: ASAP<br /> <br /> REQUIREMENTS<br /> <br /> * Excellent Italian and English<br /> * Good knowledge of Microsoft Excel<br /> * Ability to work closely with numerical information, data analysis, data interpretation and to provide trend analysis results<br /> * General attention to detail<br /> * Advantages include knowledge of SAP, logistical work, and/or oil industry<br /> <br /> BENEFITS<br /> <br /> * An interesting work in international environment<br /> * Daily contact with foreign subjects<br /> * Continuous language and personal development through training (in Prague and abroad)<br /> * Comfortable business offices in the centre of Prague.<br /> <br /> If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-163788/TL in subject of your application.]]>
http://www.toplanguagejobs.co.uk/job/4521912/Delivery-Support-Assistant-with-Italian
Customer Service Professional with Italian Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 14th Dec 2014

DESCRIPTION<br /> <br /> The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages. <br /> We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization. <br /> <br /> Customer Service Professional - the first contact point for international customers.<br /> <br /> Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner.<br /> <br /> Other responsibilities:<br /> - Daily contact with customers<br /> - Coordination of all activities toward customer<br /> - Claims solution and return process<br /> - Advice on product, prices and payments<br /> - Overall responsibility for customer satisfaction<br /> - Management of assigned corporate customer portfolio.<br /> <br /> REQUIREMENTS<br /> <br /> - Excellent communication skills, team orientation, and customer service mindset<br /> - Fluent English and Italian<br /> - Ability to handle several customers with different profiles<br /> - Ability to work under pressure and independent responsibility<br /> - Customer service work experience may come as an advantage.<br /> <br /> This position is suitable for both fresh graduates and candidates with work experience.<br /> <br /> BENEFITS<br /> <br /> - Interesting work in an international environment<br /> - Daily contact with foreign subjects<br /> - Continuous language and personal development through training <br /> - Comfortable business offices in the centre of Prague.<br /> - Overall generous benefits package<br /> <br /> If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-163786/TL in subject of your application.]]>
http://www.toplanguagejobs.co.uk/job/4521892/Customer-Service-Professional-with-Italian
Italian speaking PA Salary: £30000 - £35000 per annum
Location: United Kingdom, London, Central London, West End
Languages: Italian
Posted: 20th Nov 2014

Summary<br /> <br /> Superb opportunity to join this start up property firm in the West-End. Starting at a grass roots level, the successful candidate will be actively involved in the day to day running of the office.<br /> <br /> <br /> Client Details<br /> <br /> Hugely successful Italian organisation starting this property venture in London.<br /> <br /> <br /> Description<br /> <br /> Working alongside two Italian Managers, this role will be busy and varied. No two days will be the same and the successful candidate will help with the day to day running of the office.<br /> <br /> * Diary management & travel arrangement<br /> * Processing expenses<br /> * Providing gatekeeper support<br /> * Inbox management<br /> * Liaising directly with clients<br /> * Organisation company events and meetings<br /> * Company reporting<br /> * Generating contracts<br /> * Correspondence with all clients & suppliers<br /> * Adhoc support<br /> <br /> <br /> Profile<br /> <br /> The successful candidate will:<br /> <br /> * Speak fluent Italian<br /> * Have a proven background working in smaller organisations<br /> * Previous PA experience is a must<br /> * Be happy to work in a small team to start with<br /> * Excellent communication & organisation skills<br /> <br /> <br /> Job Offer<br /> <br /> &#163;28,000 - &#163;35,000 plus benefits<br /> <br /> Possibility of occasional travel]]>
http://www.toplanguagejobs.co.uk/job/4426912/Italian-speaking-PA
Logistics Planner with Italian Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 14th Dec 2014

DESCRIPTION<br /> <br /> The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages. <br /> We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization. <br /> <br /> Italian speaking Logistics Planner/Dispatcher - management of the Fuel supply chain and making sure Retail, Industry, and Wholesale customers are supplied in a timely and cost effective manner.<br /> <br /> Responsibilities:<br /> * Maintenance of orders, deliveries, and shipments and entering transactions into SAP<br /> * Maintenance of vehicle transport, and driver data and entering these into SAP<br /> * General management of transport, delivery, and operational issues<br /> * Maintaining good communication between hauliers/ sales/ fleet/ credit / self-billing<br /> * Regular meetings with Territory Managers to improve delivery systems,<br /> * Monitor sales trend and adjust delivery schedules accordingly<br /> * React to delivery problems during the execution of the delivery plans<br /> <br /> START: ASAP<br /> <br /> REQUIREMENTS<br /> <br /> The successful candidate should have the following attributes:<br /> <br /> * Excellent English and Italian<br /> * Good knowledge of Microsoft Excel<br /> * Ability to work closely with numerical information, data analysis, data interpretation and to provide trend analysis results<br /> * General attention to detail,<br /> * Advantages include knowledge of SAP, logistical work, and/or oil industry<br /> <br /> BENEFITS<br /> <br /> * Interesting work in an international environment<br /> * Daily contact with foreign subjects<br /> * Continuous language and personal development through training <br /> * Comfortable business offices in the centre of Prague.<br /> * Overall generous benefits package<br /> <br /> If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-163779/TL in subject of your application.]]>
http://www.toplanguagejobs.co.uk/job/4521832/Logistics-Planner-with-Italian
Work in Athens as Italian Technical Advisor Salary: Attractive + relocation package
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

The company you will be working for is a multinational company specialized in gadgets, smartphones, computers and software. Built from nothing, the company has become one of the leading IT providers over the last years.<br /> <br /> Be your best and we will provide you an excellent relocation package and help you with your visa process. Your job will be as Technical Support for a well-known operating system developed by our client.<br /> <br /> <br /> Mission<br /> <br /> <br /> • To receive and place telephone calls; and maintain solid customer relationships by handling their questions and concerns with speed and professionalism. To perform data entry and use software programs. Research skills are required to troubleshoot customer problems.<br /> <br /> The Job<br /> <br /> • Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome to his/her enquiry.<br /> <br /> • Provides basic to moderately complex support to all customers on the client’s products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support.<br /> <br /> • Logs calls from customers into the customer relationship database and follow escalation procedures to resolve problems.<br /> <br /> • Tracks and follows cases to ensure that they closed in an efficient and timely manner.<br /> <br /> • Provides and maintain strong, professional relationship with all of the client’s customers and show empathy for our customers at all times.<br /> <br /> • Be positive and proactive and have a desire for positive improvement in quality.<br /> <br /> <br /> *Employment terms: fixed term contact, 5 days per week (shift rotation).<br /> <br /> *This is a project based environment and there are real opportunities to develop within the role and also within the company itself.<br /> <br /> <br /> Requirements<br /> <br /> <br /> • Graduates of High School (preferable: College, University)<br /> • Native or fluent Italian speakers<br /> • Fluent English (advanced level)<br /> • Good PC knowledge (hardware, common office applications, etc.)<br /> • Excellent communication skills<br /> • Strong team spirit<br /> • Passionate about customer services<br /> <br /> <br /> Offer<br /> <br /> <br /> • VISA provided<br /> • Paid flight + taxi + 2 weeks hotel accommodation<br /> • Work in an international atmosphere at a multinational company<br /> <br /> If you feel that you possess the relevant skills and experience to join our dynamic team, please contact Corbmac enclosing a copy of your most updated CV!<br /> <br /> corbmacm@mgirecruitment.com<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4245391/Work-in-Athens-as-Italian-Technical-Advisor
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4357791/Italian-Customer-Advisor
Junior Project Manager.product launch.Czech Republic Salary: €35000 - €50000 per annum
Location: Czech Republic, Moravsko-slezska, Ostrava, Czech Republic
Languages: English, Italian
Posted: 8th Dec 2014

My client, a global medical devices company, is currently looking to hire a Junior Project Manager for their offices in the Czech Repulic. This is a fantastic opportunity for a person that is looking for a new step up and to be part of a growing remarkable team.<br /> <br /> You will be responsible for product launch by working directly with the launch leader and collaborating with the following departments: Supply Chain, Regulatory, R&D, Marketing etc. This is a role that will offer you great career perspectives and the chance lead project teams in order to deliver complex project across several BU's.<br /> <br /> This is not a Marketing role, the person needs to have experience in launch management. <br /> <br /> Ideally you will have:<br /> <br /> * 3 to 5 years experience as Project Manager/ Coordination with Regualtory/Supply Chain/R&D in order to launch products in time. <br /> * Experience in Projects leading with good organization and planning skills<br /> * Fluent English.<br /> * Experience in Regulatory/Supply Chain/Production will be a plus<br /> <br /> <br /> <br /> * Please send a copy of your CV in WORD format to h.bussi@nonstop-recruitment.com.]]>
http://www.toplanguagejobs.co.uk/job/4498672/Junior-Project-Manager.product-launch.Czech-Republic
Italian speakers wanted in Athens to join one of the biggest Call Centre companies Salary: Attractive + relocation package
Location: Greece, Athens
Languages: English, Italian
Posted: 14th Dec 2014

The company you will be working for is a multinational company specialized in gadgets, smartphones, computers and software. Built from nothing, the company has become one of the leading IT providers over the last years.<br /> <br /> Be your best and we will provide you an excellent relocation package and help you with your visa process. Your job will be as Technical Support for a well-known operating system developed by our client.<br /> <br /> <br /> Mission<br /> <br /> <br /> • To receive and place telephone calls; and maintain solid customer relationships by handling their questions and concerns with speed and professionalism. To perform data entry and use software programs. Research skills are required to troubleshoot customer problems.<br /> <br /> The Job<br /> <br /> • Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome to his/her enquiry.<br /> <br /> • Provides basic to moderately complex support to all customers on the client’s products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support.<br /> <br /> • Logs calls from customers into the customer relationship database and follow escalation procedures to resolve problems.<br /> <br /> • Tracks and follows cases to ensure that they closed in an efficient and timely manner.<br /> <br /> • Provides and maintain strong, professional relationship with all of the client’s customers and show empathy for our customers at all times.<br /> <br /> • Be positive and proactive and have a desire for positive improvement in quality.<br /> <br /> <br /> *Employment terms: fixed term contact, 5 days per week (shift rotation).<br /> <br /> *This is a project based environment and there are real opportunities to develop within the role and also within the company itself.<br /> <br /> <br /> Requirements<br /> <br /> <br /> • Graduates of High School (preferable: College, University)<br /> • Native or fluent Italian speakers<br /> • Fluent English (advanced level)<br /> • Good PC knowledge (hardware, common office applications, etc.)<br /> • Excellent communication skills<br /> • Strong team spirit<br /> • Passionate about customer services<br /> <br /> <br /> Offer<br /> <br /> <br /> • VISA provided<br /> • Paid flight + taxi + 2 weeks hotel accommodation<br /> • Work in an international atmosphere at a multinational company<br /> <br /> If you feel that you possess the relevant skills and experience to join our dynamic team, please contact Corbmac enclosing a copy of your most updated CV!<br /> <br /> corbmacm@mgirecruitment.com<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4245371/Italian-speakers-wanted-in-Athens-to-join-one-of-the-biggest-Call-Centre-companies
Account Development Executive Salary: Negotiable
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: French, German, Italian
Posted: 5th Dec 2014

ACCOUNT DEVELOPMENT EXECUTIVE **IMMEDIATE INTERVIEWS** <br /> EDINBURGH <br /> &#163;17,000<br /> <br /> Search Consultancy are very excited to be working with one of the worlds online Travel and Tourism Solution Experts.<br /> <br /> We are looking to recruit a highly experienced Individual that has vast experience within the Travel, Tourism and Hotel Industry. You will also have broad experience with Geographical knowledge and fluency in a second language would be an advantage.<br /> <br /> The principle function of this role is to is to take responsibility for the growth of existing customers and converting opportunities generated by the sales team.<br /> <br /> Key Responsibilities <br /> * Know the planning cycles and provide the right products and prices within client deadlines. <br /> * Become familiar with the markets for which you are responsible: who are the competitors, expectations, how they work<br /> * Be clear on how existing clients can grow and what the potential new clients are <br /> * Ensure that you deliver on your key targets including, quote turnaround times, conversion levels on enquiries, % return on offer and after travel sales calls <br /> * All new enquiries to be qualified and followed-up by telephone whenever possible <br /> * Handover of converted business to the Customer Delivery Manager in an accurate and timely fashion <br /> * Follow correct quoting procedure and be aware of which hotels to promote <br /> * Be commercially aware, protect margin and look to maximise returns <br /> * Be clear at all times on how performance is against target <br /> * Adhere to the pricing policy <br /> * Visit clients abroad if required <br /> * Organise and accompany clients, potential clients on FAM Trips, inspection trips. <br /> * Produce regular special offers to be sent to existing, potential customers for which you have responsibility for developing. <br /> * Assist the Customer Delivery and Product teams should the need arise, cross-training will be provided <br /> * Assist with product development by being constantly aware of new products by: <br /> 1. Keeping abreast of new hotels, entrances or events that arise <br /> 2. Making use of the current range of contracted services <br /> 3. Responding to demands by customers or sales staff and communicating this clearly to the product team <br /> <br /> Person Specification <br /> <br /> * A solid working knowledge of Microsoft Word, Excel, Outlook and the Internet <br /> * Exceptional customer service and results driven <br /> * Highly accurate with an excellent attention to detail <br /> * Well developed written and verbal communication skills <br /> * Professional fluency in English, a 2nd language is desirable <br /> * Ability to make decisions and to work on own initiative and in a team <br /> * Excellent organisational skills <br /> <br /> Essential<br /> <br /> * Industry experience <br /> <br /> If you are intrested then please Apply online today!]]>
http://www.toplanguagejobs.co.uk/job/4486782/Account-Development-Executive
Groups Reservations Executive - French, Italian or German speaker Salary: £21K
Location: United Kingdom, London, Central London
Languages: French, German, Italian
Posted: 5th Dec 2014

Groups Reservations Executive - French, Italian or German speaker<br /> London <br /> £21K<br /> <br /> Our client, the biggest tour operator based in London, is now looking for a French, Italian or German speaking Groups Reservations Executive to join their team.<br /> <br /> Key Responsibilities:<br /> <br /> Responsible for group hotel reservations in parts of Europe<br /> Based on the hotel requests received on a daily basis from sales office in Japan, Hong Kong and London via in-house system to prioritizing the work load according to deadlines, arrival dates etc.<br /> Contacting hotels according to the sales requirements by email, fax or phone in order to make a reservation<br /> Inputting and checking rates onto the in-house system and negotiating other conditions such as cancelation policies, decrease of rooms and upgrades<br /> Providing suitable alternatives as and when required and also negotiating possible compensations when hotels do not provide the standard of service required<br /> Dealing with amendments and cancelations<br /> <br /> Skills and Experience required:<br /> <br /> Experience within the travel industry or equivalent is preferable within group reservations<br /> Fluency in English (spoken and written) is essential<br /> Fluency in French, Italian or German language would be an advantage<br /> Superb interpersonal and communication skills coupled with professional telephone manner<br /> Good sound knowledge of the MS Office Applications<br /> Ability to work under pressure and to meet tight deadlines<br /> <br /> In return you will be based in contemporary offices in the city of London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as Flexi-time working hours (based on 7 hours and 30 minutes per day) from Monday to Friday with 1 hour for lunch.<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ010012<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4486162/Groups-Reservations-Executive-French-Italian-or-German-speaker
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 17th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4536722/Italian-Customer-Advisor
Italian Customer Service Advisor Salary: £14500 per annum + benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Italian
Posted: 2nd Dec 2014

We challenge you to come and work for our client in a multilingual fun environment and we communicate daily with people in many different countries across Europe!<br /> <br /> We operate 24/7, and that gives you the opportunity to be flexible with your shifts. We offer a good benefit package as below:<br /> 40 hours contract - 24/7 service - flexible shifts<br /> * Perkz: employee benefits scheme that works with the best UK retailers<br /> * Learning and Development courses<br /> * Career opportunities within the account<br /> <br /> What you need to do in return? Well&#8230;you need to effectively use your excellent customer service skills for our high profile customers; assist them with their inquiries over the phone and email; advise them on procedure and give the best resolution. We work on a fast paced environment and flexibility matters.<br /> <br /> If you feel you would like to be part of this team and you are ready to show your best talents, please apply for this role:<br /> <br /> Main Responsibilities include:<br /> * To respond to all customer enquires within given timescales, efficiently and effectively.<br /> * To develop and maintain a full technical knowledge of client products and services.<br /> * To be able to recognise when a problem or query should be transferred to another department or a more senior member of staff.<br /> * To deal with all correspondence as requested/required.<br /> * Logging of all calls accurately and in line with procedure.<br /> * Responsible for maintaining and updating all administration.<br /> * To consult product manuals, to be able to advise customer of appropriate options / solutions.<br /> In order to be considered for this position, candidates must be able to demonstrate the following skills and experiences:<br /> <br /> * Fluent in Italian<br /> * Previous experience in Customer Service<br /> * Computer literate: Word-processing, Excel, internet and general systems usage<br /> * Flexibility - Multicultural oriented<br /> * A minimum of 30 wpm on a keyboard<br /> * Ability to work under pressure and detail oriented<br /> * Strong interpersonal, communication and customer service skills<br /> * Initiative, ability to multitask and prioritise<br /> * Sense of urgency and responsibility required<br /> * Problem solving <br /> * Good level of comfort with computer applications and MS Office <br /> * Effectively prioritise time & manage work to deadlines<br /> * Take ownership of issues and liaise with the client and internal Operations to resolve<br /> * Ability to work in a pressured environment and multi-task is essential <br /> * Must be proactive and prepared to investigate issues off own initiative with the minimum of information. <br /> * Excellent communication skills & ability to communicate at all levels Self-motivated and demonstrate high level of initiative Display a high level of attention to detail<br /> <br /> If you are interested, please apply online today!]]>
http://www.toplanguagejobs.co.uk/job/4475752/Italian-Customer-Service-Advisor
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4474092/Italian-Customer-Advisor
Technical Customer Service Advisor with German and Italian Salary: £20000 per annum + 10% bonus
Location: United Kingdom, London, South London, London
Languages: German, Italian
Posted: 5th Dec 2014

Our client, a blue chip manufacturer, is looking for a Multilingual Technical Customer Service Representative with fluent German and English language skills, and additional fluency in Italian. The multilingual technical customer support team provides first-line product support to German and Italian speaking clients so it is important that the technical customer service advisor is fluent in both languages. <br /> <br /> As the technical customer service advisor with German and Italian, your main duty will be taking first-line support calls from customers, partners, resellers, subcontractors and engineers, entering information into the call management database, monitoring the call escalations and where necessary escalating the call to the next appropriate level of customer service management and local or European support group. <br /> <br /> This role is a fixed term role but due to the size of the organisation it is likely that the contract will be extended at the end of the period.<br /> <br /> Profile<br /> Fluent German and English with additional fluency in Italian essential<br /> Educated to degree level or equivalent standard experience<br /> Previous experience providing IT support services, helpdesk, technical support or customer service preferably in a software support environment<br /> Experience working in a customer support, customer services, technical support, client support or technical helpdesk is a key requirement<br /> Solid knowledge of Microsoft operating systems<br /> Demonstrated interpersonal skills and ability to work as part of a team or independently<br /> Strong communication skills: active listening, writing/typing, informal communication<br /> <br /> <br /> To apply, please send your CV in Word format to Martina, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. <br /> <br /> We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.<br /> <br /> NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.]]>
http://www.toplanguagejobs.co.uk/job/4460392/Technical-Customer-Service-Advisor-with-German-and-Italian
Italian Customer Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Do you speak FLUENT ITALIAN with a background in customer services?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors, the department deal with any calls relating to products /services.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries <br /> Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> Ensuring that the information provided is clearly understood by the customer(s) <br /> Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> Full compliance with all legislative requirements <br /> Take part in and identify self-development opportunities and training needs <br /> Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Excellent customer service skills<br /> * Fluent Italian and English<br /> * Based in Edinburgh<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.]]>
http://www.toplanguagejobs.co.uk/job/4343731/Italian-Customer-Advisor
Customer Service Advisor - Gaming Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Are you fluent Italian and English?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors to support their Gaming team, the department deal with any calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations.<br /> * Ensuring that the information provided is clearly understood by the customer(s)<br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved.<br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction<br /> * Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate.<br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.<br /> * Full compliance with all legislative requirements<br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Based already in Edinburgh<br /> * Excellent customer service skills<br /> * Proven track record of building and maintaining customer relationships<br /> * Positive and professional manner to be portrayed at all times<br /> * Excellent communication and influencing skills<br /> * Evidence of achievement against challenging goals and targets<br /> * Customer Service Experience essential<br /> * Excellent communication skills are essential<br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> * Strong knowledge of Gaming entertainment products<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.<br /> <br /> These positions will be starting Monday 24th November 2014!]]>
http://www.toplanguagejobs.co.uk/job/4219932/Customer-Service-Advisor-Gaming
German, French or Italian Technical Support Advisor - Level 1 Salary: £16500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: French, German, Italian
Posted: 8th Dec 2014

Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> A new brilliant opportunity has become available a Technical Support Level 1 Agent, offering full time opportunities working 40hrs per week, which may also include some weekends and evening.<br /> <br /> The purpose of this role is to provide customer service and technical support for software and hardware products.<br /> <br /> Your duties will include:<br /> <br /> * Dealing with customer enquiries via email, fax, letter and over the telephone<br /> * Ensuring all enquiries and calls are logged<br /> * To complete all required training<br /> * Working towards agreed timescales and deadlines<br /> <br /> To be considered for these fantastic opportunities, we are seeking candidate who offer the following:<br /> <br /> * Fluent in German, French or Italian!<br /> * Proven background of dealing with customers face to face or over the telephone<br /> * Good working knowledge of computers, operating systems and Networking<br /> * CCNA Qualification would be an advantage but not essential<br /> * Previous experience working in a Technical Support / Customer Service environment<br /> * Experience handling calls<br /> * Excellent communication and written skills<br /> * Ability to manage your own workload in a busy, fast paced and demanding environment<br /> * Good decision making skills<br /> * Ability to use your own initiative<br /> * Comfortable working with minimum supervision<br /> * Strong team player<br /> * Naturally positive, upbeat with a professional manner<br /> * Remain calm under pressure<br /> <br /> In return you will have the opportunity to work within an award winning organisation, which provide fully paid training and the opportunity to progress your career further.]]>
http://www.toplanguagejobs.co.uk/job/4343711/German-French-or-Italian-Technical-Support-Advisor-Level-1
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4343661/Italian-Spanish-Customer-Service-Advisor
HR Senior Assistant with English and Italian Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 26th Nov 2014

DESCRIPTION<br /> <br /> For an international company, number one in it's field, we are currently seeking suitable candidates for the internal positions of Human Resources department.<br /> <br /> Responsibilities:<br /> * Internal controls for quality assurance<br /> * Participate on starters and exit administration <br /> * Support key employee life cycle processes <br /> * Preparing payroll documentation<br /> * Follow up employees requests <br /> * Support for HR benefits administration <br /> * Receiving administrative changes requests<br /> * Clarifying the needs of the employee<br /> * Ad hoc tasks of the HR department<br /> <br /> REQUIREMENTS<br /> <br /> We are looking forward to seeing candidates with:<br /> <br /> * Fluent English and Italian (written and spoken)<br /> * Very good knowledge of MS Office (Excel), PC skills<br /> * Knowledge of SAP, PeopleSoft is big advantage<br /> * Experience from HR Shared Service Environment<br /> * Good organizational and communication skills<br /> * Team player, willing to learn<br /> <br /> BENEFITS<br /> <br /> Company offers opportunities to meet with people of various nationalities and establish an international network, above standard package of benefits and competitive salary.<br /> <br /> If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-162824/TL in subject of your application.]]>
http://www.toplanguagejobs.co.uk/job/4454062/HR-Senior-Assistant-with-English-and-Italian
Credit Analyst - Italian Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 26th Nov 2014

DESCRIPTION<br /> <br /> The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages.<br /> <br /> We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.<br /> <br /> We are looking for suitable candidates to fill in the position of Credit Analyst.<br /> <br /> In this position you will be responsible for operating the internal customer credit process including assessing risk, setting credit limits, monitoring exposure and implementing security requirements for smaller accounts. Perform day-to-day credit activities relating to blocked orders, exposure monitoring, timely collection of security and routine credit analysis.<br /> <br /> REQUIREMENTS<br /> <br /> We are seeking enthusiastic candidates with:<br /> - University degree, preference for business, accounting, economic or finance major, <br /> - some experience in finance<br /> - excellent knowledge of English and Italian<br /> - good analytical<br /> skills<br /> <br /> - communication and teamwork skills required<br /> - knowledge of accounting <br /> - ability to read financial statements,<br /> - good PC skills (MS Office).<br /> <br /> BENEFITS<br /> <br /> We offer international environment, daily use of foreign languages, both personal and professional growth opportunities, and work location in the center of Prague.<br /> <br /> Extensive training will be provided to all new employees.<br /> <br /> Wide variety of benefits applicable.<br /> <br /> If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-162821/TL in subject of your application.]]>
http://www.toplanguagejobs.co.uk/job/4454032/Credit-Analyst-Italian
Italian Technical Support L 1 Salary: £16500 per annum + benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Italian
Posted: 26th Nov 2014

We are currently recruiting for a Technical Support Level one to join our client state of the art site in Edinburgh. The successful candidate must be fluent in Italian and English both written and verbally.<br /> <br /> The main purpose of this role is to provide presales support to registered client partners.<br /> We operate between Monday - Friday, 8am and 10pm providing support to Italian client partners, while also providing English support to Client Partner from across Europe. We offer a good benefit package as below:<br /> * 40 hours contract - flexible shifts<br /> * Perkz: employee benefits scheme that works with the best UK retailers<br /> * Learning and Development courses<br /> * Career opportunities within the account<br /> * Monthly incentive prizes<br /> Other responsibilities include:<br /> * To respond to all cases within given timescales, efficiently, effectively and accurately.<br /> * Handle both inbound Phone and Web Cases.<br /> * To develop and maintain a full knowledge of client processes and services.<br /> * Attend Client training to continually improve knowledge and skill sets to provide a high level of technical and customer support.<br /> * To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff.<br /> * Responsible for maintaining and updating all administration.<br /> * Participate in client led conference calls<br /> * Work in tandem with global teams to ensure that cases SLA's are met.<br /> Role Requirements<br /> In order to be considered for this position, candidates must be able to demonstrate the following skills and experiences:<br /> * Fluency in Italian and English<br /> * Dealing with Technical queries via Email and Phone to the customers satisfaction<br /> * Ensuring that cases and calls are logged in accordance with the Data Quality guidelines<br /> * To complete required training and pass all verification tests.<br /> * To reach and maintain a level of technical competence and customer service skills agreed with the Team Lead.<br /> * To meet and exceed set targets<br /> EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED<br /> Full details of both pre and post training minimum skills are held within the department. Pre-recruitment experience, knowledge and skills required are:<br /> * A currently held/working towards/planning to gain CCENT/CCNA is highly desirable.<br /> * Must be able to speak/write English and Italian fluently.<br /> * Previous experience of working in a Technical Support environment and as well as a strong interest in Cisco technologies.<br /> * <br /> * Previous experience with working with Cisco technologies or related networking technologies is desirable.<br /> * Experience of handling calls and emails in a Call Centre environment.<br /> * Must be able to demonstrate strong Troubleshooting and analytical capabilities.<br /> * Must be able to work under pressure and be flexible when required<br /> <br /> Please apply online if you are interested!]]>
http://www.toplanguagejobs.co.uk/job/4451242/Italian-Technical-Support-L-1
Italian/Spanish Customer Service Advisor Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to all these questions then look no further as we have the ideal vacancy for you!<br /> <br /> Undergoing an exciting period of growth, our client is a leading global outsourcing organisation, which provide Customer Service and Technical Support to a range of their clients.<br /> <br /> With a variety of opportunities available on a full time, temporary or permanent basis we are seeking strong candidates who have a passion for customer service.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries - NO SELLING INVOLVED!<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> * Ensuring that the information provided is clearly understood by the customer(s) <br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved. <br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate. <br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> * Full compliance with all legislative requirements <br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements.<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * FLUENT ITALIAN, SPANISH & ENGLISH LANGUAGE<br /> * Excellent customer service skills <br /> * Proven track record of building and maintaining customer relationships <br /> * Positive and professional manner to be portrayed at all times Excellent communication and influencing skills <br /> * Evidence of achievement against challenging goals and targets Customer Service Experience essential Excellent communication skills are essential <br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> <br /> Operational Hours: Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE!<br /> <br /> For more information upon this role and other roles with FPSG please follow us on Twitter @fpsgcustservice]]>
http://www.toplanguagejobs.co.uk/job/4343642/Italian-Spanish-Customer-Service-Advisor
Ventilation Area Sales Manager - South East Europe Salary: £79462.20 - £86084.05 per annum + negotiable bonus and benefits
Location: Greece, Greece
Languages: English, Italian, Czech
Posted: 17th Dec 2014

KA/91312/3 - Area Sales Manager for South East Europe - Ventilation Devices - Home-Based<br /> <br /> A successful medical device company specialising in medical ventilation devices are seeking an Area Sales Manager to help them expand their business across the South East of Europe in order to continue the success of their ventilation product line designed to significantly help patients with respiratory problems. This position will be home based within South East Europe and will see you managing the distribution networks across your given region, especially focusing on Italy, Bulgaria, Greece, Slovakia, Slovenia and Czech Republic.<br /> <br /> As one of the market leaders within the ventilation field, this company offer a niche device portfolio that has already received a very positive response from the European and international markets. As an Area Sales Manager, you will be responsible for managing distributors and expanding the business across South East Europe with a strong focus as well as providing training and product support to both home and field based customers. Your role will be vital in demonstrating the importance of this respiratory equipment and you will need to be able to travel extensively across South East Europe in order to maximise sales achievements and build strong relationships with distribution channels.<br /> <br /> Key Requirements for this Area Sales Manager for South Eastern Europe position include:<br /> <br /> * At least 3 years of medical device sales experience<br /> * A strong background dealing with respiratory and ventilation devices, either from a clinical, technical or biomedical background (nursing, intensive care/critical care)<br /> * Previous experience in managing distributors<br /> * An established network across South East Europe is beneficial but not essential<br /> * Fluency in English with at least one other Southern/Eastern European language<br /> * Candidates must be based in Switzerland with the ability to travel extensively<br /> <br /> For more information, please send your completed application to Kate Adley via k.adley@nonstop-devices.ch or call +41 (0) 435 080 816 for more information. Not the right position for you? Non Stop offers a referral fee for every candidate successfully placed so please pass this advertisement onto anyone who could be interested in an Area Sales Manager position for ventilation/respiratory devices covering South East Europe.]]>
http://www.toplanguagejobs.co.uk/job/4538322/Ventilation-Area-Sales-Manager-South-East-Europe
Customer Service Advisor (German/Italian)-Greece Salary: Negotiable
Location: Greece
Languages: English, German, Italian
Posted: 17th Dec 2014

Bulgarian Headhunters is an international consultancy specialized is multilingual, BPO, IT, Healthcare, Hospitality, Finance, Industrial and Telecoms. We know the importance of cultural fit, attitude and motivation in matching great office management professionals with the right organizational culture and optimum role for long-term performance.<br /> <br /> Our client is the worldwide leader in outsourced customer experience management. To expand their team in Athens, Greece they’re looking to recruit a German or Italian speaking Customer Service Advisor.<br /> <br /> Job description:<br /> <br /> In this role you will be responsible for handling inbound calls, e-mails and chat inquiries and provide support in French using relevant applications. Your daily activities will include:<br /> •Receiving inquiries through inbound calls, e-mails and chat requests within the customer service team;<br /> •Acting as first-point-of-contact for all German speaking clients;<br /> •Pro-actively responding to customer inquiries in German and English;<br /> •Maintaining and reporting data input and information;<br /> •Liaising with team leaders to resolve any customer complaints / issues.<br /> <br /> Requirements:<br /> <br /> In order to fulfill this role we’re looking for candidates with the following profile:<br /> •A high school diploma – preferably a bachelor degree<br /> •A good command of the German and English language, both spoken and written<br /> •Solid knowledge of working with a PC (hardware, software, internet) as well as; MS Windows, MS Office, Skype, Windows Media Player<br /> Excellent communication skills combined with a passion for delivering top customer service.<br /> <br /> Offer:<br /> <br /> Our client offers a competitive remuneration package including various social benefits, bonus schemes and the opportunity to work in a multicultural working environment. Furthermore they provide a relocation package, accommodation and excellent career development opportunities.<br /> <br /> Recruitment process:<br /> <br /> Interested? Apply today by sending an English copy of your CV!<br /> <br /> Only shortlisted candidates will be contacted.<br /> <br /> Salary:Negotiable<br /> <br /> Key Skills: Athens, Customer Relationship, Customer Service, German, Greece <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4537442/Customer-Service-Advisor-German-Italian-Greece
Italian Customer Advisor - Gaming Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 8th Dec 2014

Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Are you fluent Italian and English?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors to support their Gaming team, the department deal with any calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations.<br /> * Ensuring that the information provided is clearly understood by the customer(s)<br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved.<br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction<br /> * Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate.<br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.<br /> * Full compliance with all legislative requirements<br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Based already in Edinburgh<br /> * Excellent customer service skills<br /> * Proven track record of building and maintaining customer relationships<br /> * Positive and professional manner to be portrayed at all times<br /> * Excellent communication and influencing skills<br /> * Evidence of achievement against challenging goals and targets<br /> * Customer Service Experience essential<br /> * Excellent communication skills are essential<br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> * Strong knowledge of Gaming entertainment products<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.<br /> <br /> These positions will be starting Monday 24th November 2014!]]>
http://www.toplanguagejobs.co.uk/job/4387561/Italian-Customer-Advisor-Gaming
European Accounts Payable Clerk Salary: £18000 - £25000 per annum
Location: United Kingdom, South East, Berkshire, Maidenhead
Languages: French, German, Italian
Posted: 25th Nov 2014

Summary<br /> <br /> This is a Permanent position for a European Accounts Payable Clerk to join a large business based in Maidenhead.<br /> <br /> <br /> Client Details<br /> <br /> This company based in Maidenhead are an international business.<br /> <br /> <br /> Description<br /> <br /> The European Accounts Payable Clerk will have the following responsibilities:<br /> <br /> * Matching, batching and coding invoices<br /> * Reconciling invoices in different currencies<br /> * Reconciling supplier statements<br /> * Preparing the monthly payment runs<br /> * Handling all payment related queries<br /> * Liaising with internal sales personnel<br /> <br /> <br /> Profile<br /> <br /> The successful candidate for the European Accounts Payable Clerk will need to have the following skills:<br /> <br /> * At least 12 months experience of working in Accounts Payable<br /> * Be fluent in one of the following languages; French, German, Italian, Polish<br /> * Be able to deal with high volumes<br /> * Have strong communication skills<br /> <br /> <br /> Job Offer<br /> <br /> This is a Permanent position offering a competitive salary and benefits.]]>
http://www.toplanguagejobs.co.uk/job/4446622/European-Accounts-Payable-Clerk
Italian speakers required for IT role- apply now! Salary: Attractive
Location: Greece
Languages: English, Italian
Posted: 16th Dec 2014

Benefits:<br /> o Full Relocation <br /> o Up to €200 monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Restaurant vouchers<br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Responsibilities:<br /> o Handle inbound calls <br /> o Identify the best solution of customer quarries<br /> o Solve technical issue of customers <br /> o Provide basic trouble shooting <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements:<br /> o Fluent Italian and fluent English<br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o Customer Service Experience <br /> <br /> <br /> Company: <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. Be a part of a multinational company and enjoy a lots of benefits!<br /> How to Apply:<br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Luiza on +40764842447 or send your CV with Ref.-ID to luizan@headhuntinternational.com<br /> <br /> <br /> Why Head Hunt:<br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible<br /> <br /> Keywords : Fluent Italian ,Native-level Italian, English, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4335542/Italian-speakers-required-for-IT-role-apply-now
European Credit Controller Salary: £20000 - £25000 per annum
Location: United Kingdom, South East, Berkshire, Maidenhead
Languages: French, German, Italian
Posted: 25th Nov 2014

Summary<br /> <br /> This is a Permanent position for a European Credit Controller to join an international company in Maidenhead.<br /> <br /> <br /> Client Details<br /> <br /> This company based in Maidenhead are an international business.<br /> <br /> <br /> Description<br /> <br /> The European Credit Controller position based in Maidenhead will involve the following tasks:<br /> <br /> * Chasing outstanding debt from customers across Europe<br /> * Allocating cash to different accounts<br /> * Reconciling accounts in different currencies<br /> * Investigate all non payment related issues<br /> * Build up strong relationships with customers<br /> * Work towards monthly targets<br /> <br /> <br /> Profile<br /> <br /> The successful candidate for the European Credit Controller role will need to have the following skills:<br /> <br /> * Be fluent in at least one of the following languages; French, German, Italian or Polish<br /> * Have a minimum of 12 months experience of working in credit control<br /> * Be able to achieve set targets on a regular basis<br /> * Be able to build up strong rapport with customers<br /> <br /> <br /> Job Offer<br /> <br /> This is a Permanent position offering a competitive salary and benefits.]]>
http://www.toplanguagejobs.co.uk/job/4446582/European-Credit-Controller
Are you Italian speaker and interested about technology? Apply now for IT role in Athens, Salary: Attractive
Location: Greece
Languages: English, Italian
Posted: 16th Dec 2014

Company: <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Responsibilities:<br /> o Handle inbound calls <br /> o Identify the best solution of customer quarries<br /> o Solve technical issue of customers <br /> o Provide basic trouble shooting <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements:<br /> o Fluent Italian and fluent English<br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o Customer Service Experience <br /> <br /> Benefits:<br /> o Full Relocation <br /> o Up to €200 monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Restaurant vouchers<br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Why Head Hunt:<br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible<br /> <br /> How to Apply:<br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Luiza on +40764842447 or send your CV with Ref.-ID to luizan@headhuntinternational.com<br /> <br /> Keywords : Fluent Italian ,Native-level Italian, English, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4335532/Are-you-Italian-speaker-and-interested-about-technology-Apply-now-for-IT-role-in-Athens
Are you Italian speaker and interested about technology? Apply now for IT role in Athens, Salary: 15000 -18000e gross pa
Location: Greece
Languages: English, Italian
Posted: 16th Dec 2014

Company: <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. Be a part of a multinational company and enjoy a lots of benefits!<br /> <br /> Responsibilities:<br /> o Handle inbound calls <br /> o Identify the best solution of customer quarries<br /> o Solve technical issue of customers <br /> o Provide basic trouble shooting <br /> o Handle customer quarries by phone, email or chat<br /> <br /> Requirements:<br /> o Fluent Italian and fluent English<br /> o Interest in computer and technology<br /> o Ready to relocate to Athens, Greece<br /> o Customer Service Experience <br /> <br /> Benefits:<br /> o Full Relocation <br /> o Up to €200 monthly performing bonus<br /> o Flight ticket to Greece will be provided <br /> o Restaurant vouchers<br /> o Free Greek language courses<br /> o Opportunity for growth and development of your career<br /> <br /> Why Head Hunt:<br /> Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible<br /> <br /> How to Apply:<br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Luiza on +40764842447 or send your CV with Ref.-ID to luizan@headhuntinternational.com<br /> <br /> Keywords : Fluent Italian ,Native-level Italian, English, Customer Service, CS, Technical Support, IT, Athens, Greece, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4335522/Are-you-Italian-speaker-and-interested-about-technology-Apply-now-for-IT-role-in-Athens
Swiss Italian Market Research in London Salary: £8-£13 /Hour
Location: United Kingdom, London, Central London, SE1 0BU
Languages: Italian
Posted: 25th Nov 2014

We are a specialist technology recruiter and we have immediate opportunities in London for:<br /> <br /> German, Swiss German, Swiss Italian, Dutch, Swedish, Flemish, French, English, Finnish, Norwegian, Indonesian, Russian, Spanish and Brazilian for:<br /> <br /> - Data Profiling<br /> - Market Research<br /> - Telephone interviewing<br /> - Lead Generation <br /> <br /> Interviews as early as next week!<br /> <br /> Entry level data profiling and lead generation roles will involve working for THE company in technology, first-class training and world class facilities and fast-track career progression on offer. If you are interested in an ongoing role there a long term opportunities once you prove your capability and drive to succeed.<br /> <br /> You will be responsible for outbound B2B calls in order to update existing database with BANT qualified leads, build sales pipeline for the sales team to follow up.<br /> <br /> Market researchers and Telephone Interviewers will collect and analyse data and information that is valuable to their clients. The information they provide helps their clients to make informed political, social and economic decisions. You will be gathering information on people's attitudes and opinions by asking questions from pre-prepared surveys. <br /> <br /> All roles will start on contract basis at £8.50-12.50 per hour depending on experience.<br /> 37.5 hours per week Mon-Fri.<br /> <br /> Apply today and let the right opportunity find you.]]>
http://www.toplanguagejobs.co.uk/job/3673401/Swiss-Italian-Market-Research-in-London
Sales Executive - Paint Salary: £30,000 + bonus + travel card
Location: United Kingdom, London, West London, West London
Languages: French, German, Italian, Spanish
Posted: 22nd Nov 2014

Title: Sales Executive - Paint<br /> Status: 12 month fixed term contract leading to permanent <br /> Salary: £30K + performance based bonus + Travel card<br /> Location: West London <br /> <br /> International manufacturing company based in North West London requires a Sales Executive to join their small team. The candidate must have previous background in paint industry. Due to the nature of the role, it requires lots of overseas business trips within EU.<br /> <br /> Responsibilities:<br /> - Research and identify potential clients in order to maximise sales<br /> - Business development activities throughout UK & EU area<br /> - Building relationships with new clients - Advising on company products and services in order to achieve a level of achievable targets<br /> - Liaising with the clients in the UK and Europe promoting products <br /> - Key account management <br /> - Visiting clients at their premises and conducting meetings and sales pitch <br /> - Any ad hoc duties as designated<br /> <br /> Requirements:<br /> - Business level English is essential<br /> - Other European languages are plus but not essential.<br /> - Previous sales / business development experience in paint industry<br /> - Must be able to travel internationally mainly UK and EU<br /> <br /> Language skills (French, German, Spanish, Italian, Dutch, Portuguese, Russian, Polish, Swedish, Norwegian, Danish, Finnish, Japanese, Mandarin, Korean, Arabic, etc.) are always valuable.<br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. <br /> <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4421812/Sales-Executive-Paint
German + Polish, French + Italian Inside Sales Account Manager Salary: 23000
Location: United Kingdom, South East, Berkshire, Newbury
Languages: French, German, Italian, Polish
Posted: 25th Nov 2014

I'm currently looking for candidates speaking:<br /> - German speaking candidates with fluent Polish or Polish candidates with fluent German<br /> - French speaking candidates with fluent Italian <br /> -Italian speaking candidates with fluent French <br /> to join a successful inside sales team within an award winning market leader in distribution of industrial equipment.<br /> <br /> Location is easily accessible by public transport, there is also free car park available for car drivers. <br /> <br /> There is a fantastic working environment, benefits and an immediate start! <br /> <br /> I'm looking for either German (with Polish) or French (with Italian) or Italian (with French) candidates with good, proven experience in a professional role in this field of work, to join the thriving team.<br /> <br /> This role will also suit a graduate without work experience who thrives for success and looking to kick start career in a sales.<br /> <br /> The role will start on basic annual salary of £18k + £5k OTE. + perks and benefits (private pension, healthcare etc)]]>
http://www.toplanguagejobs.co.uk/job/3979542/German-Polish-French-Italian-Inside-Sales-Account-Manager
Swiss Italian Lead Generation in London Salary: £8-£13 /Hour
Location: United Kingdom, London, Central London, SE1 0BU
Languages: Italian
Posted: 25th Nov 2014

We are a specialist technology recruiter and we have immediate opportunities in London for:<br /> <br /> German, Swiss German, Swiss Italian, Dutch, Swedish, Flemish, French, English, Finnish, Norwegian, Indonesian, Russian, Spanish and Brazilian for:<br /> <br /> - Data Profiling<br /> - Market Research<br /> - Telephone interviewing<br /> - Lead Generation <br /> <br /> Interviews as early as next week!<br /> <br /> Entry level data profiling and lead generation roles will involve working for THE company in technology, first-class training and world class facilities and fast-track career progression on offer. If you are interested in an ongoing role there a long term opportunities once you prove your capability and drive to succeed.<br /> <br /> You will be responsible for outbound B2B calls in order to update existing database with BANT qualified leads, build sales pipeline for the sales team to follow up.<br /> <br /> Market researchers and Telephone Interviewers will collect and analyse data and information that is valuable to their clients. The information they provide helps their clients to make informed political, social and economic decisions. You will be gathering information on people's attitudes and opinions by asking questions from pre-prepared surveys. <br /> <br /> All roles will start on contract basis at £8.50-12.50 per hour depending on experience.<br /> 37.5 hours per week Mon-Fri.<br /> <br /> Apply today and let the right opportunity find you.]]>
http://www.toplanguagejobs.co.uk/job/3673231/Swiss-Italian-Lead-Generation-in-London
Hotel Reservations Clerk - Italian speaker Salary: £19K+
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 19th Nov 2014

Hotel Reservations Clerk - Italian speaker<br /> London<br /> £19K<br /> <br /> Our client, the biggest tour operator based in London, is now looking for an Italian speaking Hotel Reservations Clerk to join their team.<br /> <br /> Key responsibilities:<br /> <br /> Responsible for UK group hotel reservations<br /> Receiving hotel requests on a daily basis from sales offices in Japan, Hong Kong and London via in-house computer system and prioritise the work load according to deadlines, arrival dates etc<br /> Contacting hotels according to the sales requirements either by e-mail, fax or telephone to make a reservation<br /> Inputting and checking rates onto the in-house computer system and negotiating other conditions such as cancellation policies, rooms decrease and upgrades<br /> Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required<br /> Dealing with amendments and cancellations<br /> <br /> Person specification:<br /> <br /> A person with experience in the travel industry or equivalent<br /> Previous Group Reservations experioence essential<br /> Fluency in English plus Italian language!<br /> Friendly and efficient telephone manner<br /> A sound knowledge of European geography and currencies<br /> Professional with excellent interpersonal skills<br /> Good keyboard skills and experience of using Microsoft Office applications<br /> Ability to work on their own or as part of a team<br /> Professional with excellent interpersonal skills<br /> <br /> Working conditions:<br /> <br /> Occasionally work as part of a Saturday team rota and deal with urgent requests, fax and email checking/distribution and any other emergency that might arise<br /> Attractive package with complimentary on site fitness centre and swimming pool<br /> Modern offices in a central location near to Mansion House and Bank underground station<br /> Working as part of a diverse team<br /> <br /> Company benefits:<br /> <br /> Competitive salary<br /> Discretionary bonus<br /> Flexi-time working hours (based on 7 hours and 30 minutes per day) from Monday to Friday with a core time of 11:00 - 15:00 hours and 1 hour for lunch<br /> Paid holiday of 20 days from the first complete calendar year worked and then increasing by 1 day a year to a maximum of 26 days<br /> Group Personal Pension Plan<br /> Interest free season ticket loan available after trial period and repayable over one year<br /> <br /> For further information call Jay on 0871 231 0455 or send your CV to Jay@tandt.jobs<br /> Ref JJ09953i]]>
http://www.toplanguagejobs.co.uk/job/4418602/Hotel-Reservations-Clerk-Italian-speaker
German + Polish, French + Italian Inside Sales Account Managers Salary: 23000
Location: United Kingdom, South East, Newbury
Languages: French, German, Italian, Polish
Posted: 25th Nov 2014

I'm currently looking for candidates speaking:<br /> - German speaking candidates with fluent Polish<br /> - French speaking candidates with fluent Italian<br /> -Italian speaking candidates with fluent French <br /> to join a successfull inside sales team within an award winning market leader in distrubution of industrial equipment.<br /> <br /> Location is easily accessible by public transport, there is also free car park available for car drivers. <br /> <br /> There is a fantastic working environment, benefits and an immediate start! <br /> <br /> I'm looking for either German (with Polish) or French (with Italian) or Italian (with French) candidates with good, proven experience in a professional role in this field of work, to join the thriving team.<br /> <br /> This role will also suit a graduate without work experience who thrives for success and looking to kick start career in a sales.<br /> <br /> The role will start on basic annual salary of £18k + £5k OTE. + perks and benefits (prinvate pension, healthcare etc)<br /> ]]>
http://www.toplanguagejobs.co.uk/job/3904291/German-Polish-French-Italian-Inside-Sales-Account-Managers
Italian speaker?Apply now for Customer Service Role in Greece! Salary: 14.000 – 17.000e gross pa
Location: Greece
Languages: English, Italian
Posted: 16th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. <br /> Be a part of a multinational company and enjoy a lot of benefits! Relocate to Greece!<br /> <br /> Benefits:<br /> <br /> • Flight ticket to Greece<br /> • Taxi from the airport<br /> • Greek language courses<br /> • Two weeks hotel accommodation<br /> • 2 extra salaries in a year pro rata<br /> • Training<br /> • Health insurance<br /> • Team leader and team support to develop your skills<br /> • Opportunity for professional growth and development <br /> <br /> <br /> Responsibilities:<br /> <br /> • Responding to customer queries by telephone, email and online chats<br /> • Identify and resolve technical issues<br /> • Handling and taking full responsibility for customer related queries<br /> • Providing excellent customer service<br /> • Provide feedback to the team manager<br /> <br /> <br /> Requirements:<br /> <br /> • Fluent Italian and English<br /> • Strong written and verbal communication skills<br /> • Proactive and Customer Care Oriented<br /> • Technology passionate<br /> • Team player, Hard working<br /> • Eager to learn new skills<br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialized in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply: <br /> <br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Luiza on +40764842447 or send your CV with Ref.-ID LZN166569 to luizan@headhuntinternational.com<br /> <br /> Keywords: native-level Italian, fluent Italian, Customer Service, CS, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4404791/Italian-speaker-Apply-now-for-Customer-Service-Role-in-Greece
Italian speaker? Friends describe you as technology passionate? Apply now! Salary: 14000 -17000e gross pa
Location: Greece, Athens
Languages: Italian
Posted: 16th Dec 2014

Company<br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multichannel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. <br /> Be a part of a multinational company and enjoy a lot of benefits! <br /> Relocate to Greece!<br /> <br /> Benefits:<br /> <br /> • Flight ticket to Greece<br /> • Taxi from the airport<br /> • Greek language courses<br /> • Two weeks hotel accommodation<br /> • 2 extra salaries in a year pro rata<br /> • Training<br /> • Health insurance<br /> • Team leader and team support to develop your skills<br /> • Opportunity for professional growth and development <br /> <br /> <br /> Responsibilities:<br /> <br /> • Responding to customer queries by telephone, email and online chats<br /> • Identify and resolve technical issues<br /> • Handling and taking full responsibility for customer related queries<br /> • Providing excellent customer service<br /> • Provide feedback to the team manager<br /> <br /> <br /> Requirements:<br /> <br /> • Fluent Italian and English<br /> • Strong written and verbal communication skills<br /> • Proactive and Customer Care Oriented<br /> • Technology passionate<br /> • Team player, Hard working<br /> • Eager to learn new skills<br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialized in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.<br /> <br /> How to Apply: <br /> <br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Luiza on +40764842447 or send your CV with Ref.-ID LZN166569 to luizan@headhuntinternational.com<br /> <br /> Keywords: native-level Italian, fluent Italian, Customer Service, CS, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4404491/Italian-speaker-Friends-describe-you-as-technology-passionate-Apply-now
Do you like to help people? Italian Customer Service needed in Athens! Salary: 15000 -18000e gross pa
Location: Greece, Athens
Languages: English, Italian
Posted: 16th Dec 2014

Company:<br /> <br /> A global leader in Customer Contact Management Solutions and Services in the multilingual sector and deliver multi-channel support to their clients across Europe. Their site in Athens is growing by the day and they are looking for candidates to start with them as soon as possible. <br /> Be a part of a multinational company and enjoy a lot of benefits!<br /> <br /> Benefits:<br /> <br /> • Flight ticket to Greece<br /> • Taxi from the airport<br /> • Greek language courses<br /> • Two weeks hotel accommodation<br /> • Productivity bonus<br /> • 2 extra salaries in a year pro rata<br /> • Training<br /> • Health insurance<br /> • Team leader and team support to develop your skills<br /> • Opportunity for professional growth and development <br /> <br /> <br /> Responsibilities:<br /> <br /> • Responding to customer queries by telephone, email and online chats<br /> • Identify and resolve technical issues<br /> • Handling and taking full responsibility for customer related queries<br /> • Providing excellent customer service<br /> <br /> <br /> Requirements:<br /> <br /> • Fluent/Native-level Italian and English<br /> • Strong written and verbal communication skills<br /> • Proactive and Customer Care Oriented<br /> • Team player<br /> • Eager to learn new skills<br /> <br /> <br /> Why Head Hunt:<br /> <br /> Head Hunt International is highly specialized in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible<br /> <br /> How to Apply: <br /> <br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Luiza on +40764842447 or send your CV with Ref.-ID LZN166563 to luizan@headhuntinternational.com<br /> <br /> Keywords: Native-level Italian, Customer Service, CS, Technical Support, IT, vacancy, job, permanent contract, hiring, fluent English, opportunity, abroad, entry level, work experience<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4404481/Do-you-like-to-help-people-Italian-Customer-Service-needed-in-Athens
Italian speaking Raw Material Developer (leather) Salary: £25k - £30k
Location: United Kingdom, London, Central London, London
Languages: Italian
Posted: 22nd Nov 2014

Job title : Italian speaking Raw Material Developer (leather)<br /> Salary :£25-30K<br /> Skills: Italian fluency, Production, Fashion, Suppliers, Leather<br /> Location: Central London<br /> <br /> The Company<br /> <br /> Fresh and exciting luxury fashion brand. <br /> <br /> The Role<br /> <br /> - Create / control critical path for leather and hardware development<br /> - To ensure all prototype/sample raw materials are produced in time to the correct quality and within target costs.<br /> - Distribute materials for sample production.<br /> - Close link with design team during development of new colletion<br /> - Obtain / record costs and production minimums and report any issues that could impact margin to Production Manager.<br /> - Support quality control during full production<br /> - Negotiate costs to achieve required target<br /> <br /> <br /> The Person<br /> <br /> - At least 1 year previous Production or Product Development experience in luxury leather industry<br /> - At least some experience sourcing leather and hardware<br /> - Either a technical qualification or some experience dealing with technical or quality for fashion garments<br /> - Excellent Excel skills <br /> - Fluent Italian.<br /> - Good negotiation and problem solving skills.<br /> <br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. <br /> <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4324742/Italian-speaking-Raw-Material-Developer-leather
Business Development Manager Salary: £ Excellent
Location: United Kingdom, South East, South East
Languages: Dutch, French, German, Italian, Russian, Spanish
Posted: 16th Dec 2014

Prestigious Translation Services Provider has an excellent opportunity for a Business Development Manager for Europe and the UK.<br /> <br /> You will be responsible for sourcing new translation business for the Commercial Translation Division dedicated to technical, commercial and life science language services and localization. The position will report to the Group’s European Sales Director and offers plenty of scope for development for an ambitious team player.<br /> <br /> The successful candidate will have a proven track record in new business translation sales or related areas. The candidate will have a focussed ‘hands on’ approach, with excellent written and oral communication skills. Knowledge of translation memory systems, desktop publishing and technologies to streamline workflow will be key.<br /> <br /> The role will involve achieving sales targets by: Identifying new translation business in companies with growth potential; forming relationships and proactively selling into those companies by phone and face-to-face contact; closing sales.<br /> <br /> You will also be involved in attending meetings, trade shows and conferences as required; sourcing information for direct marketing; presenting to and consulting with senior level management on business trends with a view to developing new services and distribution channels; using knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.<br /> <br /> The position offers an attractive package, including a guaranteed minimum salary and the opportunity to earn uncapped target-based commission.<br /> <br /> Although not essential, knowledge of a European language would be useful. <br /> <br /> <br /> <br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/3628021/Business-Development-Manager
Italian Internal Sales Executive Salary: 30000
Location: United Kingdom, South East, Buckinghamshire, Bracknell
Languages: Italian
Posted: 25th Nov 2014

General Summary: <br /> <br /> • Drive and win new business sales to our client Installed base of customers and new customers/prospects for our client Authentication solutions which incorporates software licenses, hardware and software authenticators, hardware appliances and associated maintenance agreements <br /> • To manage all aspects of relationships between our client, channel partners and end users to find, develop and close all new business opportunities across all our client’s authentication products <br /> • To renew hardware and software tokens due to expire with our client customers and manage the sales process through our client and the channel partners <br /> • Drive cross-selling and up-selling actions to our client customers for further our client Authentication solutions <br /> • To convert all qualified in-bound opportunities and, where required, enquiries and sales leads for our client Authentication products as a result of our client outbound marketing campaigns and distribute to relevant channel partner, sales and or Key Account Managers both internally and externally, follow up and close with channel partners and our client personnel of the leads via Partner portal and update Sales Force CRM system accordingly. <br /> • Make outbound calls to generate sales opportunities for our client Authentication Solutions including cold calling activity to generate new customers, where required. <br /> • Follow up and covert to close of approved deal registrations from Channel Partners for Authentication solutions for the specified regions. <br /> • Ensure all opportunities for Authentication opportunities are forecast within quarter and that the appropriate “deal” process has been completed via Salesforce.com and that all contact data is maintained for key end user accounts <br /> • Build and maintain relationships and communications with in-region our client sales and sales management teams on <br /> activity <br /> <br /> Critical Skills Required <br /> <br /> • Excellent voice and telephone manner <br /> • Good command of spoken & written English <br /> • Able to function in a high pressure sales environment committed to overachievement <br /> • Proven track record of sales excellence in a telesales environment <br /> • Responsive to customer requests and highly motivated <br /> • Understanding of how the IT channel operates and their needs <br /> • Sales focused, with a determination to measure/improve effectiveness and achieve results <br /> • Confidence & persistence to handle objections and to make unsolicited calls <br /> • Team player who is able to work well with OUR CLIENT staff and its channel partners <br /> • Good administration and attention to detail <br /> • Able to work independently and on own initiative <br /> • Fluency in language for specified region <br /> <br /> Preferred Skills <br /> <br /> • Experience of using CRM software and SAP software, as well as Salesforce.com Outlook and Excel <br /> • Effective time management skills and appreciation <br /> • Understanding of how the IT channel operates and their needs <br /> <br /> Characteristics of the Successful Person in this Job <br /> <br /> Self confident; history of over achievement on sales quotas, motivated by consistently over achievement of targets. Able to work well in a high pressure environment to achieve aggressive targets for sales quotas and qualified leads. <br /> <br /> <br /> <br /> <br /> Successful Candidate Will Have Come From: <br /> <br /> Ideally, an internal sales role with another IT vendor (preferably in software) or channel partner OR from a customer facing support role, displaying the desire and ability to move into a sales oriented position. <br /> <br /> Measurements <br /> <br /> • Performance against quota attainment on regional inside sales new business quota’s on both a quarter and annual basis <br /> • Performance against OUR CLIENT Appraisal success criteria <br /> • Performance against company code of conduct <br /> • Performance against the monthly or quarterly objectives set by the Management <br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/3357141/Italian-Internal-Sales-Executive
Italian Customer Advisor - Gaming Salary: £14500 - £16500 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: Italian
Posted: 4th Dec 2014

Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Are you fluent Italian and English?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> Our client is requiring passionate customer service advisors to support their Gaming team, the department deal with any calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers. Your duties will include:<br /> <br /> * Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations.<br /> * Ensuring that the information provided is clearly understood by the customer(s)<br /> * Work as part of a team of customer consultants ensuring our overall grade of service and response times are fully achieved.<br /> * Prompt and accurate completion of all administration activities to ensure full customer satisfaction<br /> * Recognise when customer requirements are more effectively dealt with elsewhere and refer as appropriate.<br /> * Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.<br /> * Full compliance with all legislative requirements<br /> * Take part in and identify self-development opportunities and training needs Contribute to team and process improvements<br /> <br /> To be considered for this brilliant opportunity, you must hold the following:<br /> <br /> * Based already in Edinburgh<br /> * Excellent customer service skills<br /> * Proven track record of building and maintaining customer relationships<br /> * Positive and professional manner to be portrayed at all times<br /> * Excellent communication and influencing skills<br /> * Evidence of achievement against challenging goals and targets<br /> * Customer Service Experience essential<br /> * Excellent communication skills are essential<br /> * Meeting targets and accuracy, quality, volume and to agreed service level agreements<br /> * Strong knowledge of Gaming entertainment products<br /> <br /> Our client put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.<br /> <br /> If you enjoy building great relationships with customers and can help make your team/department one of the best, then this could be just the start of your career with us.<br /> <br /> These positions will be starting Monday 24th November 2014!]]>
http://www.toplanguagejobs.co.uk/job/4395842/Italian-Customer-Advisor-Gaming
Credit Controller with Italian or Dutch Salary: £23000 - £25000 per annum
Location: United Kingdom, South East, Berkshire, Bracknell
Languages: Dutch, Italian
Posted: 16th Dec 2014

Summary<br /> <br /> An exciting opportunity for a Credit Controller to join a growing team working for an International IT Service provider based in Bracknell.<br /> <br /> <br /> Client Details<br /> <br /> A global service provider based in Bracknell.<br /> <br /> <br /> Description<br /> <br /> Chasing overdue debts over the phone and on email<br /> <br /> Allocating payments<br /> <br /> Sales ledger reconciliation<br /> <br /> Dealing with customer queries<br /> <br /> Preparing cash flow reports<br /> <br /> Dealing with Italian or Dutch clients, using their native languages<br /> <br /> <br /> Profile<br /> <br /> The successful candidate will speak either fluent Dutch or Italian and have proven expereince in a credit control role.<br /> <br /> <br /> Job Offer<br /> <br /> A competive salary and benfits package.]]>
http://www.toplanguagejobs.co.uk/job/4532552/Credit-Controller-with-Italian-or-Dutch
Account Development Executive Salary: £17000.00 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: French, German, Italian
Posted: 16th Dec 2014

ACCOUNT DEVELOPMENT EXECUTIVE **IMMEDIATE INTERVIEWS** <br /> EDINBURGH <br /> &#163;17,000<br /> <br /> Search Consultancy are very excited to be working with one of the worlds online Travel and Tourism Solution Experts.<br /> <br /> We are looking to recruit a highly experienced Individual that has vast experience within the Travel, Tourism and Hotel Industry. You will also have broad experience with Geographical knowledge and fluency in a second language would be an advantage.<br /> <br /> The principle function of this role is to is to take responsibility for the growth of existing customers and converting opportunities generated by the sales team.<br /> <br /> Key Responsibilities <br /> * Know the planning cycles and provide the right products and prices within client deadlines. <br /> * Become familiar with the markets for which you are responsible: who are the competitors, expectations, how they work<br /> * Be clear on how existing clients can grow and what the potential new clients are <br /> * Ensure that you deliver on your key targets including, quote turnaround times, conversion levels on enquiries, % return on offer and after travel sales calls <br /> * All new enquiries to be qualified and followed-up by telephone whenever possible <br /> * Handover of converted business to the Customer Delivery Manager in an accurate and timely fashion <br /> * Follow correct quoting procedure and be aware of which hotels to promote <br /> * Be commercially aware, protect margin and look to maximise returns <br /> * Be clear at all times on how performance is against target <br /> * Adhere to the pricing policy <br /> * Visit clients abroad if required <br /> * Organise and accompany clients, potential clients on FAM Trips, inspection trips. <br /> * Produce regular special offers to be sent to existing, potential customers for which you have responsibility for developing. <br /> * Assist the Customer Delivery and Product teams should the need arise, cross-training will be provided <br /> * Assist with product development by being constantly aware of new products by: <br /> 1. Keeping abreast of new hotels, entrances or events that arise <br /> 2. Making use of the current range of contracted services <br /> 3. Responding to demands by customers or sales staff and communicating this clearly to the product team <br /> <br /> Person Specification <br /> <br /> * A solid working knowledge of Microsoft Word, Excel, Outlook and the Internet <br /> * Exceptional customer service and results driven <br /> * Highly accurate with an excellent attention to detail <br /> * Well developed written and verbal communication skills <br /> * Professional fluency in English, a 2nd language is desirable <br /> * Ability to make decisions and to work on own initiative and in a team <br /> * Excellent organisational skills <br /> <br /> Essential<br /> <br /> * Industry experience <br /> <br /> If you are intrested then please Apply online today!]]>
http://www.toplanguagejobs.co.uk/job/4530772/Account-Development-Executive
Project Manager.product launch.Czech Republic Salary: €35000 - €50000 per annum
Location: Czech Republic, Moravsko-slezska, Ostrava, Czech Republic
Languages: English, Italian
Posted: 16th Dec 2014

My client, a global medical devices company, is currently looking to hire a Junior Project Manager for their offices in the Czech Repulic. This is a fantastic opportunity for a person that is looking for a new step up and to be part of a growing remarkable team.<br /> <br /> You will be responsible for product launch by working directly with the launch leader and collaborating with the following departments: Supply Chain, Regulatory, R&D, Marketing etc. This is a role that will offer you great career perspectives and the chance lead project teams in order to deliver complex project across several BU's.<br /> <br /> This is not a Marketing role, the person needs to have experience in launch management. <br /> <br /> Ideally you will have:<br /> <br /> * 3 to 5 years experience as Project Manager/ Coordination with Regualtory/Supply Chain/R&D in order to launch products in time. <br /> * Experience in Projects leading with good organization and planning skills<br /> * Fluent English.<br /> * Experience in Regulatory/Supply Chain/Production will be a plus<br /> <br /> <br /> <br /> * Please send a copy of your CV in WORD format to h.bussi@nonstop-recruitment.com.]]>
http://www.toplanguagejobs.co.uk/job/4530502/Project-Manager.product-launch.Czech-Republic
Italian Communicator Gaming Salary: £14500 per annum + benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Italian
Posted: 16th Dec 2014

Italian Communicator - Customer Services<br /> <br /> Do you have a passion for delivering service excellence and interested in Gaming?<br /> <br /> Are you an excellent communicator who understands the benefits of utilising key questioning techniques?<br /> <br /> Would you like to work for a large Global Organisation?<br /> <br /> If you can answer yes to the last three questions then look no further as we have the ideal vacancy for you!<br /> <br /> About the job<br /> <br /> The Gaming team within Sykes is a key unit within the Customer Service Centre and deals with calls relating to gaming products /services including: home entertainment consoles; handheld consoles; related peripherals, accessories and video game software and other computer entertainment approved hardware devices.<br /> <br /> The successful candidates will ideally have a background in a customer service and complaint handling abilities. They will be able to show a high quality of customer service skills and the ability to build relationships and rapport with customers.<br /> <br /> What you will be doing <br /> <br /> *Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries regarding gaming and entertainment systems/consoles. Resolving any customer complaints in a timely and efficient manner<br /> * Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. <br /> *Ensuring that the information provided is clearly understood by the customer(s) <br /> *Prompt and accurate completion of all administration activities to ensure full customer satisfaction <br /> *Keep up to date on new or enhanced products/services in order to provide a high quality service to customers. <br /> *Full compliance with all legislative requirements <br /> *Take part in and identify self-development opportunities and training needs <br /> *Contribute to team and process improvements. <br /> What skills you will need <br /> Excellent customer service skills<br /> Complaint handling skills<br /> Proven track record of building and maintaining customer relationships <br /> Positive and professional manner to be portrayed at all times <br /> Excellent communication and influencing skills <br /> Evidence of achievement against challenging goals and targets <br /> What experience you will need<br /> <br /> Fluency in Italian and English <br /> Customer Service Experience essential <br /> Excellent communication skills are essential <br /> Meeting targets and accuracy, quality, volume and to agreed service level agreements <br /> Knowledge of Gaming entertainment products and peripheral hardware and network<br /> PC, web and social media literate is desirable<br /> Telephony experience is desirable<br /> <br /> Working Hours<br /> <br /> Operational Hours: 10:00-22:00 Monday - Sunday (40 hours p/w). Candidates must be fully flexible around these hours.<br /> <br /> Please apply online now !!]]>
http://www.toplanguagejobs.co.uk/job/4528672/Italian-Communicator-Gaming
Sales Executive - Japanese speaker Salary: £18.5K + travel card
Location: United Kingdom, London, Central London, london
Languages: Italian, Japanese, Spanish
Posted: 22nd Nov 2014

Job Title: Sales Executive - Japanese speaker<br /> Skills: English + other language would be advantage (Italian, Spanish, Basic Japanese)<br /> Salary: £18.5K + travel card<br /> Location: Central London<br /> <br /> International trading company is seeking a sales executive to work within a market with huge potential for growth. <br /> This is a great opportunity to work in a friendly, supportive environment. This is an entry level role but candidates must be sales-driven and be able to work under pressure.<br /> <br /> Responsibilities:<br /> - Liaising with the clients in the UK and Europe promoting the client's products <br /> - Maintaining relationship with exisiting clients<br /> - Building relationships with new clients - Advising on company products and services <br /> - Visiting clients at their premises<br /> - Conducting meetings and sales pitch <br /> - Any ad hoc duties such as sales administration<br /> <br /> Requirements:<br /> - Must be willing to travel internationally (up to 10 days a month)<br /> - Previous experience in sales or business development is a plus<br /> - Business level English + coversalational Japanese and above<br /> - Italian and Spanish language would be advantage <br /> - Flexible and adaptable person.<br /> - Required to work overtime when necessary<br /> - IT skills: Microsoft Word, Excel, Outlook and PowerPoint<br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. <br /> <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website. <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4386481/Sales-Executive-Japanese-speaker
Italian Customer Service Advisor Salary: Annual Bonus
Location: United Kingdom, Scotland, Glasgow Area, Greenock
Languages: Italian
Posted: 10th Dec 2014

Our client, a global healthcare provider, is looking for an ITALIAN CUSTOMER SERVICE ADVISOR to help deliver outstanding customer service.<br /> <br /> This is a great opportunity to join a well established business that is a household name. This is a permanent role in which you would work 35 hours per week, Monday to Friday, between the hours of 8am and 6pm however candidates must be flexible as this could change. The location for this role is Greenock and candidates must be able to travel to the location at flexible times.<br /> <br /> Key duties.<br /> <br /> * Handle incoming calls from customers looking to enquire about their policies.<br /> * Provide first class service and ensure the customer enjoys a positive customer experience.<br /> * Communicate both verbally and written in Italian as well as English.<br /> <br /> Key skills and experience.<br /> <br /> * Fluent in Italian and English - ESSENTIAL<br /> * Minimum 12 months contact centre experience - ESSENTIAL<br /> * Experience of working within the insurance industry - Highly Desirable.<br /> <br /> This is an excellent opportunity to join a Global brand. If you are interested then apply in the first instance. If you require additional information then please email gary.morris@search.co.uk or call 0141 272 7729.]]>
http://www.toplanguagejobs.co.uk/job/4507682/Italian-Customer-Service-Advisor
Executive Search Consultant - Spanish/Italian Speaker Salary: c£30,000, bonus, commission, OTE £70,000
Location: United Kingdom, London, Central London, London
Languages: Italian, Spanish
Posted: 16th Dec 2014

Prestigious international Executive Search company specialising in a niche financial sector has a superb opportunity for a Spanish and Italian speaking Executive Search Consultant.<br /> <br /> Key responsibilities of the role cover: Generating relevant contacts to develop the market, managing recruitment projects from candidate sourcing to candidate evaluation, assisted by researchers, to candidate presentation to client and monitoring process with the client through to candidate placement and the candidate integration into their new position.<br /> <br /> Consideration will be given to candidates who already have recruitment experience in the Executive Search Industry and want to capitalise on their existing recruitment experience, change to another sector, specialise themselves to a more lucrative sector and wish to achieve a higher level of professionalism in Executive Search and to become the top biller (over £300K/year).<br /> <br /> The company invests heavily in the training and development of each consultant, bringing them the top most sophisticated headhunting techniques to ensure they have long and lucrative careers.<br /> <br /> Starting salary c£30,000 plus bonus and commission giving an annual OTE of c£70,000.<br /> ]]>
http://www.toplanguagejobs.co.uk/job/4362211/Executive-Search-Consultant-Spanish-Italian-Speaker
Projject Manager - Translations Salary: £20,000 plus benefits
Location: United Kingdom, South East, Buckinghamshire, Buckinghamshire
Languages: Dutch, French, German, Italian, Russian, Spanish
Posted: 16th Dec 2014

Prestigious translation services provider has an excellent opportunity for a Project Manager to work within their medical translations section.<br /> <br /> This is a varied, interesting role, covering the co-ordination and monitoring of all stages of the translation process, from receipt of request through to despatch to the client. You will be involved in faily client communication, internal co-ordination and quality checking. Excellent admin, organisation and communication skills are essential, with good IT skills - knowledge of TRADOS highly beneficial. You should have a strong customer focus and ability to build strong client relationships, a background in project management and client contact will be very useful. <br /> <br /> The successful candidate will have fluency in English plus another European language.<br /> <br /> Starting salary £20,000 per annum. Benefits include non-contributory pension scheme, life assurance, private medical insurance, childcare vouchers, free off-site parking and free shuttle bus from local train station.<br /> <br /> <br /> <br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4505562/Projject-Manager-Translations
Technical Sales Advisor Salary: to£28,000, excellent benefits
Location: United Kingdom, Yorkshire, North Yorkshire, York
Languages: French, German, Italian
Posted: 16th Dec 2014

Leading supplier of specialised products, who support the R&D, electronics, semiconductor, pharmaceutical, biomedical, and military markets around the globe, has an excellent opportunity for an Applications/Sales Engineer at its York subsiduary.<br /> <br /> This role involves providing telephone, email, fax and website support to customers. This support includes responding to technical queries, providing technical information, providing price and delivery information, providing quotations and providing information on existing orders. In addition to this support function, the role also involves contacting customers in order to procure additional orders or extend existing orders.<br /> <br /> <br /> Whilst this role is predominately office based there is also the opportunity to attend trade shows in the UK or elsewhere in Europe, as well as other activities involving occasional international travel.<br /> <br /> In addition to fluency in German, French or Italian the ideal candidate will have (or be about to receive) a Science or Engineering degree. Self-motivation and articulacy are essential.<br /> <br /> <br /> Salary c£28,000, 28 days holiday entitlement.<br /> <br /> Benefits include self-study training opportunities as well as various employee benefits including company pension scheme, PHI, health and dental care as well as cut price local gym membership.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/4354251/Technical-Sales-Advisor
Project Manager - Translations Salary: £20,000 plus benefits
Location: United Kingdom, South East, Buckinghamshire, Buckinghamshire
Languages: French, German, Italian, Spanish
Posted: 16th Dec 2014

Prestigious translation services provider has an excellent opportunity for a Project Manager.<br /> <br /> This is a varied, interesting role, involving administration and client liaison. Specifically you will be the first point of contact for UK and overseas clientele, ensuring that their translation projects run smoothly to their conclusion - involving pricing and delivery quotations, order processing, document correction and internal liaison.<br /> <br /> The ideal candidate with speak English to native level with a degree in French, Italian, German or Spanish, have strong administrative skills and be client focussed. You should be highly organised with good time management skills and the ability to multi-task.<br /> <br /> The starting salary is £20,000 per annum. Benefits include non-contributory pension scheme, life assurance, private medical insurance, childcare vouchers, free off-site parking and free shuttle bus from local train station.]]>
http://www.toplanguagejobs.co.uk/job/4119102/Project-Manager-Translations
German Inside Sales Managers in London Salary: £20000-240000
Location: United Kingdom, London, West London, UB6 9LG
Languages: German, Italian
Posted: 25th Nov 2014

We have an urgent requirement for German Inside Sales Managers in London.<br /> <br /> The ideal candidate will be fluent in Italian, German and French (in this particular order) and have an understanding of Swiss marketplace.<br /> <br /> As a German, Italian Inside Sales Account Manager you we be responsible for selling products and service lines to new customers in the channel and through distributors in Switzerland and Germany<br /> Although you are part of a team, a self-starting and self-motivation attitude is in your DNA.<br /> Being able to translate technologies to business propositions is a key asset.<br /> <br /> <br /> Salary: £21k -£25 basic + £4k OTE<br /> Working hours Mon-Fri 37.5 hrs per week.<br /> <br /> There is a first class training programme for the new joiner.<br /> <br /> <br /> Job specifications<br /> - Achieve sales revenue quota objectives<br /> - Addressing customer activities (proposals, bids, quotes, orders…)<br /> - Building and maintaining a strong working relationship within account set based on trust and respect and professional sales skills<br /> - Work closely with the partners to secure development<br /> - Working with marketing on developing effective campaigns, promotions, and incentives to consistently achieve business objectives and increase demand<br /> - As part of a Channel team, the selected candidate will work closely with Channel, Partners, and marketing to ensure effectiveness of the Channel Program<br /> - Challenging and progressive work environment<br /> - A team with a high level of energy and motivation to win<br /> <br /> Competencies<br /> - Channel Sales experience, other experience in the technology industry is preferable <br /> - Specific Experience with selling through distribution and managing distributors from a vendor perspective.<br /> - Proven track record in a target driven environment<br /> - Excellent verbal and written communication skills in English<br /> - Ability to speak German and Italian on a native level is a must<br /> - Be an important "go to" person for the key channel partners to ensure they are supported in the best possible way<br /> - Drive opportunity meetings with partners to ensure desired results<br /> - Results orientated<br /> - Multi-level relationship building<br /> - Good team work and leadership<br /> <br /> If you are reading this position as a multi-lingual professional and this position is not quite right for you but you would like to be approached with more relevant opportunities as a multi-lingual sales specialist recruiter we are currently inundated with quality opportunities, apply to this role and await a formal introduction.<br /> <br /> We are always interested in talking to German, Swiss German, Danish, Dutch, Norwegian, Swedish, Flemish, Finnish, Malaysian, Korean, Indonesian speakers.]]>
http://www.toplanguagejobs.co.uk/job/3734381/German-Inside-Sales-Managers-in-London
Customer Support Representative - Italian and Portuguese Salary: 850 EUR
Location: Czech Republic, Jihomoravsky, Brno, 60200
Languages: English, Italian, Portuguese
Posted: 10th Dec 2014

Are you looking for a new working experience in the multicultural environment?<br /> Is IT and modern technologies your passion?<br /> <br /> We are currently looking for candidates who will be joining our team in Brno – Czech Republic, for the position of<br /> <br /> Customer Service Representative with Italian and Portugal language<br /> <br /> <br /> The main responsibilities:<br /> • Provide technical support and customer service to customers on IT systems, diagnose the issue and provide a path to resolving inquiries<br /> • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues.<br /> • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times <br /> • Communicate positively with team members, customers, and other partners.<br /> <br /> Our requirements:<br /> • Fluent in Italian and Portuguese + communicative level of English<br /> • Strong Communication and Customer Service skills<br /> • Organizational and multitasking skills<br /> • Ability to work in dynamic situations and achieve goals<br /> • Ability to identify solutions <br /> • A high level of computer literacy<br /> • Previous experience in Customer Service is a strong advantage<br /> • Passion for Customer Care<br /> <br /> We can offer you<br /> • Opportunity to work in a modern and multicultural environment<br /> • Day to day contact with the newest technologies in IT field<br /> • Daily usage of your language knowledge<br /> • Communicative and dynamic work<br /> • Relocation support (conditional)<br /> <br /> <br /> Are you interested? Apply online or upload your CV in English. We will contact you with detailed information.<br /> <br /> ]]>
http://www.toplanguagejobs.co.uk/job/3517331/Customer-Support-Representative-Italian-and-Portuguese
Translation Project Manager Salary: £20,000 with excellent benefits
Location: United Kingdom, South East, Buckinghamshire, Buckinghamshire
Languages: French, German, Italian, Spanish
Posted: 16th Dec 2014

Prestigious translation services provider has an excellent opportunity for a Project Manager.<br /> <br /> This is a varied, interesting role, involving administration and client liaison. Specifically you will be the first point of contact for UK and overseas clientele, ensuring that their translation projects run smoothly to their conclusion - involving pricing and delivery quotations, order processing, document correction and internal liaison.<br /> <br /> The ideal candidate with speak English to native level with a degree in French, Italian, German or Spanish, have strong administrative skills and be client focussed. You should be highly organised with good time management skills and the ability to multi-task.<br /> <br /> The starting salary is £20,000 per annum. Benefits include non-contributory pension scheme, life assurance, private medical insurance, childcare vouchers, free off-site parking and free shuttle bus from local train station.]]>
http://www.toplanguagejobs.co.uk/job/3456331/Translation-Project-Manager
Customer Service Representative with Italian language Salary: gross/month
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, Italian
Posted: 10th Dec 2014

Are you looking for a new working experience in the multicultural environment?<br /> Is IT and modern technologies your passion?<br /> <br /> We are currently looking for candidates who will be joining our team in Brno – Czech Republic, for the position of<br /> <br /> Customer Service Representative with Italian language<br /> <br /> <br /> The main responsibilities:<br /> • Provide technical support and customer service to customers on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries<br /> • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues.<br /> • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times <br /> • Educate customers on support options, and the steps being taken to resolve their issue, including online tutorials, in-store programs and help applications built into the programs.<br /> • Communicate positively with team members, customers, and other partners.<br /> <br /> Our requirements:<br /> • Fluent in Italian + communicative level of English<br /> • Strong Communication and Customer Service skills<br /> • Organizational and multitasking skills<br /> • Ability to work in dynamic situations and achieve goals<br /> • Ability to identify solutions <br /> • A high level of computer literacy<br /> • Previous experience in Customer Service is a strong advantage<br /> • Passion for Customer Care<br /> <br /> We can offer you<br /> • Opportunity to work in a modern and multicultural environment<br /> • Day to day contact with the newest technologies in IT field<br /> • Daily usage of your language knowledge<br /> • Communicative and dynamic work<br /> • Relocation support (conditional)<br /> <br /> <br /> In case of your interest, please don´t hesitate to send us your CV in English language and we will get in touch with you with further details. ]]>
http://www.toplanguagejobs.co.uk/job/2051541/Customer-Service-Representative-with-Italian-language