Top Language Jobs

Airline Res Agents - German, Dutch or Italian

Title: Airline Res Agents - German, Dutch or Italian
Salary: £16k - 22k per year
Location: Cheshire - North West, United Kingdom
Languages: Dutch, German, Italian
Posted: 11th Feb 2012

Airline Reservations Agents
German, Dutch or Italian Speakers
£16000 + Bonuses
Cheshire Based
Free Flights!

My client one of the world's most prestige airlines is recruiting German, Dutch or Italian speaking Airline Reservations Agents.

The role involves working in the European contact centre and mainly involves sales and customer service to clients over the phone.

You will work 37.5 hours per week throughout the opening of the call centre, which are Monday to Sunday from 07.30-20.30 to include 2 weekends per month

As an Airline Reservations Agent you will undertake an array of tasks & responsibilities:
* Servicing corporate accounts and leisure customers in a busy and demanding environment
* Arranging all international business travel and leisure travel & at times handling complex itineraries for business travel clients booking all flights, hotels, car hire and other ancillaries

Airline Reservations Agents remuneration package:
* Competitive salary - to £16000
* Bonuses
* Generous holiday entitlement
* Pension
* Discounted holidays & flights
* Free Parking
Plus more!!!!

Airline Reservations Agents skill attributes:
* Previous Customer Services experience in any industry, travel experience not required!
* Exceptional customer service & communication skills along with excellent attention to detail
* Be able to work well under pressure & handle demanding enquiries.
* To be either fluent in German, Dutch or Italian,

Applicants must beUKbased and must live within a commutable distance toCheshire.

Assessment days are taking place on Tuesday 7 th February 2012 with second interviews on Thursday 9th February 2012, so please keep the day free should you be selected for an interview.

For a fully confidential discussion on this Airline Reservations Agents job, please contact Tony on 0207 923 6428 or email your CV to tony@newfrontiers.co.uk

Italian speaking Customer Service Administrator: Warrington, Cheshire

Title: Italian speaking Customer Service Administrator: Warrington, Cheshire
Salary: 18,000
Location: Cheshire - North West, United Kingdom
Languages: Italian
Posted: 10th Feb 2012

Italian speaking Customer Service Administrator: Warrington, Cheshire

6 month fixed-term contract.

An Italian speaking Customer Service Assistant is required by a leading IT Services company based in Warrington, Cheshire paying a starting salary of c�18,000 per annum (plus company benefits).

You will process orders and manage customer�s expectations; generating and ensure daily reporting to customers is sent in a timely manner; answer invoice and credit related queries, liaising with finance and co-ordinating financial reconciliations; as well as dealing with external queries and complaints on a day-to-day basis.

Ideally you will have previous customer service experience within a large blue chip organisation.
Skills:
� Fluent Italian language skills are essential
� Strong interpersonal skills and excellent customer service skills
� Good telephone and organisational skills � an ability to prioritise is very important
� Must be computer literate/good keyboard accuracy

If you feel you have the relevant skills and experience to be considered for this new role working as a Italian speaking Customer Service Assistant in Warrington, Cheshire for our industry leading client; please send your CV to Iain Brassell at IS Recruitment Ltd or call me on 0161 973 2533 to discuss the position in more detail.

IB/CSA/Italian

Italian Customer Administrator

Title: Italian Customer Administrator
Salary: upon aplication
Location: Cheshire - North West, United Kingdom
Languages: English, Italian
Posted: 10th Feb 2012

We are now recruiting for a Customer Administrator with fluent Italian . This is a permanent role, Ideal for a language graduate with good admin skills

To ensure that a first class service is given to the customers and excellent communication is effected at all times. The role is mainly administrative along with handling customer enquiries but also other correspondence such as letter writing, emails and memos would be part of the daily routine.

Candidates must have fluent Italian and should ideally have a customer service background, and excellent communication skills. You should also have strong interpersonal skills and be able to liaise with internal departments and act as an interface between different operations. You must be organised and have the ability to work using your own initiative and be able to work to deadlines.

Own transport essential due to location.

Sales Account Executive - Digital Media (German Speaking)

Title: Sales Account Executive - Digital Media (German Speaking)
Salary: �16499 - �16500 per annum + �3k bonus, Great Company Benefits
Location: Manchester - North West, United Kingdom
Languages: German
Posted: 10th Feb 2012

Account Executive - Digital Marketing / Sales
German Speaking
Manchester
�16k - �16.5k Basic, �3k Bonus, Great Company Benefits.

The Role
Working with an established and new account base, you will be responsible for generating rapport with your clients, and advising them on how to improve their digital marketing performance across a portfolio of websites, suggesting promotional ideas and ensuring their online advertising is working for them in the most efficient way. Dealing with any queries your clients may have in a fast and efficient manner. The role is covering German speaking territories.

The Company
Fantastic digital media business that can demonstrate consistent growth even in these challenging economic times. Great working environment that encourages creativity and always looks to promote from within.

Your Profile
You will be looking for a new challenge with a progressive and forward thinking digital business. You maybe working in a sales, customer service, sales support function or a marketing assistant role and now looking to further your career to take responsibility for your own account base. A confident communicator who will be able to gain the trust of clients quickly and build rapport. Fluency in German is essential

Japanese speaking Customer Services

Title: Japanese speaking Customer Services
Salary: �16000
Location: Manchester - North West, United Kingdom
Languages: English, Japanese
Posted: 10th Feb 2012

Title: Japanese speaking Customer Services
Location: Manchester
Salary: �16000
Working Hour: 09:00-17:30
Term: February - September 2012

International logistics company seeks a Customer Services person to join their relocation team.
The role involves dealing with Japanese clients, visiting clients to prepare quotes and organising the import/export of clients' personal effects when relocating to/from Japan.

Fluency in Japanese is essential for this role.

A driving licence is prerequisite

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is a leading multilingual employment agency.

Arabic or Russian Speaking Channel Quality and Security Specialist

Title: Arabic or Russian Speaking Channel Quality and Security Specialist
Salary: �22,800
Location: Manchester - North West, United Kingdom
Languages: Arabic, Russian
Posted: 10th Feb 2012

Pearson VUE is the global leader in computer-based testing. We offer high stakes exams delivered via a network of test centres in over 162 countries. We are part of the Pearson Group, the international media company, whose businesses and brands include the Financial Times Group, Pearson Education and the Penguin Group, we are expanding our operations and looking for a talented Channel Quality and Security Specialist.

This is an exceptional opportunity based in Manchester for a professional Quality and Security Specialist keen to join a profitable and rapidly expanding business. Reporting to the Channel Quality and Security Team Leader you will be responsible for ensuring test centres adhere to at least the minimum agreed standards of quality and security as prescribed by Pearson VUE and its clients.

The main objective will be to ensure that the highest quality and security levels possible are achieved within Europe, Middle East and Africa (EMEA) channels to create, innovative and effective quality and security programs. You will also be an expert and spokesperson for all internal parties, to raise internal awareness and mindshare of the quality and security message.

The Ideal Candidate will have the following:

� Experience in a similar environment
� High levels of attention to detail and accuracy
� Another EMEA language is essential � preferably Arabic or Russian
� Fluency in written and spoken English
� Confident and fluid communicator
� High levels of customer service skills especially in a customer facing environment
� Familiar and comfortable working in a busy corporate environment
� A good understanding of MS Office packages

Why Work for us?

We value team work and have a clear set of values around how we treat our employees and how we do business with our clients. �Brave and Imaginative and Decent� and we aim to reflect these values in everything we do. If you are lucky enough to be offered a position with us you will enjoy an exceptional benefits package that includes:

� A competitive salary
� 33 days holiday entitlement (including Statutory Bank Holidays)
� Immediate access to Pearson�s Company Pension Scheme
� Private Healthcare scheme
� Dental plan scheme
� Share Option Scheme
� Bike to work Scheme

Only candidates whose skills and experience closely match the criteria will be selected for interview.

If you are interested in joining our team, and your skills match the candidate profile then please apply today. We will acknowledge all applicants but only candidates who meet the requirements for the job will be invited to interview.

Pearson VUE is an equal opportunities employer that values the diversity of its people. We welcome applications from all people in the community and adhere to the requirements of the Equality Act.

French Speaking Customer Service Advisor

Title: French Speaking Customer Service Advisor
Salary: �8.40 per annum
Location: Cheshire - North West, United Kingdom
Languages: French
Posted: 9th Feb 2012

I currently have a French Customer Service Advisor Job based in Northwich.
My client is one of Europe's leading nutritional companies specialising in sport supplements. After experiencing a high increase in sales they are now looking to expand their customer service department based in Northwich.

The Role
With their clients based all over Europe my client is looking for experienced customer service candidates who are fluent in English as well as one or more of the following languages: - French, German, Spanish or Italian.

Key Responsibilities
Working within a fast paced environment taking inbound calls from customers and dealing with any queries they may have including chasing missing products
Liaising with couriers and internal departments to locate missing products
Call backs to customers to update them on their products
Taking orders from customers as well as payments over the phone
Processing orders accurately
Changing customer's details such as postal address if required

Key Skills
Fluent in French, German, Italian or Spanish as well as English
Fluency in languages is a must. Candidate will be interviewed in both English and the language that they state they are fluent in.
Experienced working within a contact centre environment
Experience of working within a fast paced environment.
A degree within sports or languages is desirable.

This role is based in Northwich so access to a car is ideal. Must stress that you must be fluent in a least one of the additional languages as well as English.

Benefits
Competitive rate of pay
Opportunities of progression and developmentHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

European Sales Administrator

Title: European Sales Administrator
Salary: �23000.00 - �27000.00 per annum
Location: Manchester - North West, United Kingdom
Languages: French, German, Other Languages
Posted: 9th Feb 2012

We have an exciting new position available with a client for a European Senior Sales Administrator whom is fluent in one of the following languages German, Spanish, Italian or French as well as fluent in English. My clients are a global organisation and are a provider of solutions for today's water treatment needs. They have a real vision to grow their organisation and this is the reason for the vacancy.

The Role

The role will report to the European Regional Director and provides sales support to the European Director and the European team. To also provide support to the Business Manager for all commercial activities in this area.

Duties & responsibilities
First line of telephone contact for external sales calls including direct customer contact and interaction with European sales organisation Responsibility to set-up, organise and ensure smooth running of internal sales, distributor and customer business meetings Co-ordinate requirements for exhibitions, conferences and European sales meetings. (some travelling included) Prepare monthly European sales analysis (volume, revenue and margin) Maintenance of weekly/monthly itinerary sheet and holiday/sickness records for European Sales Team. Co-ordination of Sales Visit Reports, pricing, competitor intelligence, archives and network computer drives. Manage competitor intelligence database including price files Develop internal communication material such as presentations, databases and internal reports Support the maintenance of content and format of BWA internet website programme for the market segments of formulated products. Preparation and interpretation of weekly updates (compilation) and Plan Already referred to above Co-ordinate new product launches in terms of the actions and functions within BWA required for the launchPerson Specification

Must be fluent in English and either French, Italian, Spanish or German
Must have an advanced level of microsoft word & excel which will be tested at interview
Attention to detail
Ability to manage a large workload and multitask
Excellent communication skills and experience of working with business customers
Experience of supporting a sales team would be preferableHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

French speaking Customer Service Administrator

Title: French speaking Customer Service Administrator
Salary: �16,000 to �18,000
Location: Cheshire - North West, United Kingdom
Languages: French
Posted: 9th Feb 2012

French speaking Customer Service Administrator in Cheshire.

6 months �fixed-term contract.

A French speaking Customer Service Assistant is required by a leading IT Services company based in Warrington, Cheshire paying a starting salary of c�18,000 per annum (plus company benefits). The role is initially offered on a six month fixed-term basis, with a view to extending for a further six months or being made Permanent after the initial six months.

You will process orders and manage customer�s expectations; generating and ensure daily reporting to customers is sent in a timely manner; answer invoice and credit related queries, liaising with finance and co-ordinating financial reconciliations; as well as dealing with external queries and complaints on a day-to-day basis.

Ideally you will have previous customer service experience within a large blue chip organisation as part of multi-lingual team.

Skills:

� Fluent French language skills are essential
� Strong interpersonal skills and excellent customer service skills
� Good telephone and organisational skills � an ability to prioritise is very important
� Must be computer literate/good keyboard accuracy

If you feel you have the relevant skills and experience to be considered for this new role working as a French speaking Customer Service Assistant in Warrington, Cheshire for our industry leading client; please send your CV to Iain Brassell at IS Recruitment Ltd or call me on 0161 973 2533 to discuss the position in more detail.

Portuguese, Italian or French speaking Reservation Agent - US AIRWAYS!!!

Title: Portuguese, Italian or French speaking Reservation Agent - US AIRWAYS!!!
Salary: Excellent
Location: Merseyside - North West, United Kingdom
Languages: French, Italian, Portuguese
Posted: 8th Feb 2012

Take your career to new heights with US Airways!

US Airways is currently seeking bilingual Reservation Representatives for their Liverpool Contact Centre.

What makes an airline take off? At US Airways we think it's the people. That's why we've built a diverse workforce that brings a world of different talents to our company.

US Airways is the fifth largest domestic airline employing more than 35,000 aviation professionals worldwide. US Airways, US Airways Shuttle and US Airways Express operate approximately 3,500 flights per day and serve more than 230 communities in the U.S., Canada, Europe, the Caribbean, Latin America and the Middle East. US Airways is a member of the Star Alliance network, which offers our customers 18,000 daily flights to 965 destinations in 162 countries worldwide. Additional information on US Airways can be found at www.usairways.com.

Besides free travel to over 230 destinations worldwide, we offer great benefits and even greater opportunities for advancement. So if a career in the airline industry gets your jets revving, apply to US Airways today and work for US!

Location

US Airways Liverpool is a European oriented Customer Contact Centre located in the heart of Liverpool, England. The Contact Centre moved into a brand new facility in November 2010 and currently employs approximately 100 people in a multicultural environment.

The purpose of US Airways European Contact Centre is to generate international airline bookings and provide customers with excellent customer service.

The Job

Our Reservations Representatives receive inbound calls from our international customers and meet their travel needs by providing efficient and courteous service in their language of choice. From making new reservations to changing flights and solving problems, the Representative handles a variety of calls which ensures the job is always interesting.

Our Reservations Sales Representatives take calls in the local languages from Belgium, Brazil, France, Germany, Greece, Italy, Portugal, Spain, Switzerland, UK and Ireland.

Our lines are open 365 days a year from 7:00 to 20:00 on weekdays and from 8:00 to 16:00 on weekends and we work in shifts.

The Training

Training is paid and consists of classroom as well as on the job training. The initial paid training period lasts 5 weeks.

Job Qualifications

� Bilingual written and oral fluency in English and in one of the following languages: Portuguese, Italian or French. Language skills are tested in the interview process.

� GCSE or O-Level English and Math or equivalent

� Demonstrated ability and work experience in customer service

� Flexibility to work variable shifts, weekends and holidays as required

� Ability to function effectively in a fast paced environment and handle difficult customer service interactions

� Applicant must be eligible to work in the UK

� Proficient in computer and keyboard skills

� Prior Contact Centre experience is a plus

All candidates must pay for their own travel expense for interviewing and relocation.

The training for this full time position will start April 2012.

Spanish, German or Greek Speaking Reservation Agent - US AIRWAYS!!!

Title: Spanish, German or Greek Speaking Reservation Agent - US AIRWAYS!!!
Salary: Excellent
Location: Merseyside - North West, United Kingdom
Languages: German, Spanish, Greek
Posted: 8th Feb 2012

Take your career to new heights with US Airways!

US Airways is currently seeking bilingual Reservation Representatives for their Liverpool Contact Centre.

What makes an airline take off? At US Airways we think it's the people. That's why we've built a diverse workforce that brings a world of different talents to our company.

US Airways is the fifth largest domestic airline employing more than 35,000 aviation professionals worldwide. US Airways, US Airways Shuttle and US Airways Express operate approximately 3,500 flights per day and serve more than 230 communities in the U.S., Canada, Europe, the Caribbean, Latin America and the Middle East. US Airways is a member of the Star Alliance network, which offers our customers 18,000 daily flights to 965 destinations in 162 countries worldwide. Additional information on US Airways can be found at www.usairways.com.

Besides free travel to over 230 destinations worldwide, we offer great benefits and even greater opportunities for advancement. So if a career in the airline industry gets your jets revving, apply to US Airways today and work for US!

Location

US Airways Liverpool is a European oriented Customer Contact Centre located in the heart of Liverpool, England. The Contact Centre moved into a brand new facility in November 2010 and currently employs approximately 100 people in a multicultural environment.

The purpose of US Airways European Contact Centre is to generate international airline bookings and provide customers with excellent customer service.

The Job

Our Reservations Representatives receive inbound calls from our international customers and meet their travel needs by providing efficient and courteous service in their language of choice. From making new reservations to changing flights and solving problems, the Representative handles a variety of calls which ensures the job is always interesting.

Our Reservations Sales Representatives take calls in the local languages from Belgium, Brazil, France, Germany, Greece, Italy, Portugal, Spain, Switzerland, UK and Ireland.

Our lines are open 365 days a year from 7:00 to 20:00 on weekdays and from 8:00 to 16:00 on weekends and we work in shifts.

The Training

Training is paid and consists of classroom as well as on the job training. The initial paid training period lasts 5 weeks.

Job Qualifications

� Bilingual written and oral fluency in English and in one of the following languages: Spanish, German or Greek. Language skills are tested in the interview process.

� GCSE or O-Level English and Math or equivalent

� Demonstrated ability and work experience in customer service

� Flexibility to work variable shifts, weekends and holidays as required

� Ability to function effectively in a fast paced environment and handle difficult customer service interactions

� Applicant must be eligible to work in the UK

� Proficient in computer and keyboard skills

� Prior Contact Centre experience is a plus

All candidates must pay for their own travel expense for interviewing and relocation.

The training for this full time position will start April 2012.

Customer Repair Administrator

Title: Customer Repair Administrator
Salary: Upon application
Location: Cheshire - North West, United Kingdom
Languages: Italian
Posted: 8th Feb 2012

Our client is a global provider of IT services, parts, repairs and related logistics services. They supply customers throughout the EMEA regions. They are now recruiting for a Customer Repair Administrator with fluent Italian . This is a permanent role.

To ensure that a first class service is given to the customers and excellent communication is effected at all times. The role is mainly administrative along with handling customer enquiries but also other correspondence such as letter writing, emails and memos would be part of the daily routine.

Candidates must have fluent Italian and should ideally have a customer service background, and excellent communication skills. You should also have strong interpersonal skills and be able to liaise with internal departments and act as an interface between different operations. You must be organised and have the ability to work using your own initiative and be able to work to deadlines.

Own transport essential due to location.

Customer Care Administrator

Title: Customer Care Administrator
Salary: Upon application
Location: Cheshire - North West, United Kingdom
Languages: French
Posted: 8th Feb 2012

Our client is a global provider of IT services, parts, repairs and related logistics services. They supply customers throughout the EMEA regions. They are now recruiting for a Customer Care Administrator with fluent French . This is a permanent role.

To ensure that a first class service is given to the customers and excellent communication is effected at all times. The role is mainly telephone based, but also other correspondence such as letter writing, emails and memos would be part of the daily routine. It is also key to supporting the service level agreements between the company and its customer contracts.

Candidates must have fluent French and should ideally have a customer service background, and excellent communication skills. You should also have strong interpersonal skills and be able to liaise with internal departments and act as an interface between different operations. You must be organised and have the ability to work using your own initiative and be able to work to deadlines.

Own transport essential due to location.

German, Dutch or Swedish Sales Account Manager

Title: German, Dutch or Swedish Sales Account Manager
Salary: 18-22k per annum dependant on experience
Location: Manchester - North West, United Kingdom
Languages: Dutch, German, Swedish
Posted: 7th Feb 2012

Background

The candidate will come from either an electrical manufacturer or wholesaler with sales and possibly some technical experience. They will preferably have experience in distribution or managing relationships in the electrical sector.

The Role

The objective of the role is to develop the electrical trading business. This will involve developing new accounts across the whole country by phone, email and a number of customer /supplier business visits. Visits will be supported by ESL. Training will be provided and will take a number of months, dependent on the experience and the aptitude of the individual concerned.
1. Research and development into new potential accounts. This will involve internet research and cold calling.
2. Involved in the development, implementation and execution of sales and marketing strategies.
3. Monitor and asses the electrical market, looking for trends that can be utilised for future growth opportunities
4. Development and maintenance of new and existing customers by phone, email and visits.
5. Responsible for building customer partnerships which include developing relationships at the highest decision making levels in the client�s organization.
6. Lead meetings with client and develops project timelines, project plans and specifications on client demands.
7. Proposing pricing strategy for products
8. Analyse reports regarding sales activities, costs, operations and forecast data to determine future sales strategy
9. Achieving profitable sales against a monthly target
10. Processing sales and purchasing orders as required
11. On occasion purchasing of goods from specific suppliers to meet customer requirements.
12. Liaison with other staff on deals and general business
13. Provision of hospitality for customers / suppliers

Swedish, Danish or Norwegian Speaking Sales Account Manager

Title: Swedish, Danish or Norwegian Speaking Sales Account Manager
Salary: 18-22k per annum dependant on experience
Location: Manchester - North West, United Kingdom
Languages: Danish, Norwegian, Swedish
Posted: 7th Feb 2012

Background

The candidate will come from either an electrical manufacturer or wholesaler with sales and possibly some technical experience. They will preferably have experience in distribution or managing relationships in the electrical sector.

The Role

The objective of the role is to develop the electrical trading business. This will involve developing new accounts across the whole country by phone, email and a number of customer /supplier business visits. Visits will be supported by ESL. Training will be provided and will take a number of months, dependent on the experience and the aptitude of the individual concerned.

1. Research and development into new potential accounts. This will involve internet research and cold calling.
2. Involved in the development, implementation and execution of sales and marketing strategies.
3. Monitor and asses the electrical market, looking for trends that can be utilised for future growth opportunities
4. Development and maintenance of new and existing customers by phone, email and visits.
5. Responsible for building customer partnerships which include developing relationships at the highest decision making levels in the client�s organization.
6. Lead meetings with client and develops project timelines, project plans and specifications on client demands.
7. Proposing pricing strategy for products
8. Analyse reports regarding sales activities, costs, operations and forecast data to determine future sales strategy
9. Achieving profitable sales against a monthly target
10. Processing sales and purchasing orders as required
11. On occasion purchasing of goods from specific suppliers to meet customer requirements.
12. Liaison with other staff on deals and general business
13. Provision of hospitality for customers / suppliers

Italian and English Speaking Customer Support/Helpdesk Advisors

Title: Italian and English Speaking Customer Support/Helpdesk Advisors
Salary: Excellent
Location: Lancashire - North West, United Kingdom
Languages: English, Italian
Posted: 6th Feb 2012

Multilingual Customer Support/Helpdesk Advisors
2 x Full Time Position (37 hours per week)

Salary: Attractive Salary + Pension Scheme + Private Health Insurance
Location: Blackburn, Lancashire

At Promethean we believe that our technology can unleash the potential of human achievement. As the global leader in interactive and collaborative learning technology, we combine innovation, real-world experience and scientific insight to help realise the full potential of every instructor, presenter and student �from the classroom to the boardroom to any space where information, collaboration, and global citizenship meet.

650,000 classrooms across the world rely on our technology to inspire and educate their pupils. Our technology integrates seamlessly with traditional teaching methods in over 100 countries.

With corporate headquarters in the U.K. and U.S., Promethean has products distributed through a network of partners in some 100 countries and is listed on the main market of the London Stock Exchange as Promethean World Plc (ticker symbol �PRW�).

Promethean�s latest accolade follows a series of prestigious award wins in 2010. The company was named, �ICT Company of the Year� at BETT, �Manufacturer of the Year� at the AV Awards, and picked up the top prize in three categories at the Worlddidac Awards. Three Promethean products are finalists for the 2011 CODiE Awards.

To help us further expand our business, we are seeking two additional Customer Support Technicians on a full time basis for our Global support desk. The successful candidates will be fluent in English, Italian and one or more of the following languages - Spanish, German, French, Dutch or Portuguese and have the ability to offer excellent customer service.

As a Multilingual Customer Support/Helpdesk Advisor you will be a key member of the technical support team, and will be responsible for:

1st line telephone and email technical support to a wide customer base.
Problem solving with the customers to bring about a speedy resolution to their enquiries.
Maintaining a detailed history on the Call Management System of all issues reported to customer support.
Performing general administration and back office duties within the support environment.
Covering a shift pattern from 7:30am to 4:30pm on a rota basis.

To be successful as a Multilingual Customer Support/Helpdesk Advisor you will:

Be fluent (both written and spoken) in English, Italian and one or more of the following languages - Spanish, German, French, Dutch or Portuguese.
Have good working knowledge of PC configuration and Windows operating systems.
Have previous customer service experience.
Have excellent organisational skills.
Be enthusiastic and highly motivated.
Possess excellent communication skills.
Be customer focused.

Here at Promethean UK we offer an excellent salary, although we know that�s not all that interests you. That�s why we also have a company bonus scheme, 26 days holiday, private medical insurance, and group personal pension plan. Don�t forget as well, we�ll be offering you the opportunity to work with a global business.

Bilingual Customer Support/Helpdesk Advisors

Title: Bilingual Customer Support/Helpdesk Advisors
Salary: Excellent
Location: Lancashire - North West, United Kingdom
Languages: French, Portuguese, Spanish
Posted: 6th Feb 2012

Bilingual Customer Support/Helpdesk Advisors
2 x Full Time Position - 37 hours per week � covering 22*7 on a shift pattern

Salary: Attractive Salary + Pension Scheme + Private Health Insurance
Location: Blackburn, Lancashire

At Promethean we believe that our technology can unleash the potential of human achievement. As the global leader in interactive and collaborative learning technology, we combine innovation, real-world experience and scientific insight to help realise the full potential of every instructor, presenter and student �from the classroom to the boardroom to any space where information, collaboration, and global citizenship meet.

650,000 classrooms across the world rely on our technology to inspire and educate their pupils. Our technology integrates seamlessly with traditional teaching methods in over 100 countries.

With corporate headquarters in the U.K. and U.S., Promethean has products distributed through a network of partners in some 100 countries and is listed on the main market of the London Stock Exchange as Promethean World Plc (ticker symbol �PRW�).

Promethean�s latest accolade follows a series of prestigious award wins in 2010. The company was named, �ICT Company of the Year� at BETT, �Manufacturer of the Year� at the AV Awards, and picked up the top prize in three categories at the Worlddidac Awards. Three Promethean products are finalists for the 2011 CODiE Awards.

To help us further expand our business, we are seeking two additional Customer Support Technicians on a full time basis for our Global support desk. The successful candidates will be fluent in English and one or more of the following languages � Italian, Spanish, German, French, Dutch or Portuguese and have the ability to offer excellent customer service.

As a Bilingual Customer Support/Helpdesk Advisor you will be a key member of the Technical Support team, and will be responsible for:

1st line telephone and email technical support to a wide customer base.
Problem solving with the customers to bring about a speedy resolution to their enquiries.
Maintaining a detailed history on the Call Management System of all issues reported to customer support.
Performing general administration and back office duties within the support environment.
Covering a shift pattern from 7:30pm to 5:30pm on a rota basis.

To be successful as a Bilingual Customer Support/Helpdesk Advisor you will:

Be fluent (both written and spoken) in English and one or more of the following languages � Italian, Spanish, German, French, Dutch or Portuguese.
Have good working knowledge of PC configuration and Windows operating systems.
Have previous customer service experience.
Have excellent organisational skills.
Be enthusiastic and highly motivated.
Possess excellent communication skills.
Be customer focused.

Here at Promethean UK we offer an excellent salary, although we know that�s not all that interests you. That�s why we also have a company bonus scheme, 26 days holiday, private medical insurance, and group personal pension plan. Don�t forget as well, we�ll be offering you the opportunity to work with a global business.

German Speaking Customer Sales and Service Agent

Title: German Speaking Customer Sales and Service Agent
Salary: Excellent
Location: Cheshire - North West, United Kingdom
Languages: English, German
Posted: 29th Jan 2012

Emirates Airline is a dynamic multicultural organisation with ambitious global growth plans. It has risen to become the fourth largest international long haul carrier in the UK and continues to win plaudits for innovation and outstanding customer service.

Already operating 98 flights a week from the UK to Dubai and beyond, Emirates growth is continuing with the introduction of the Emirates A380 into London Heathrow. It is already firmly established as the UK�s largest long haul carrier from the regions with dynamic operations in Heathrow, Gatwick, Birmingham, Glasgow, Manchester, and Newcastle.

The airline now employs 650 staff in the UK, and the home of its European Contact Centre is in Wilmslow, Cheshire.

The Position:

Based at our European Contact Centre in Wilmslow, Cheshire, UK, you will be responsible for handling a wide range of reservations and telephone queries and dealing with the Emirates Frequent Flyer Skywards Members from all over Europe.

Our European Contact Centre is open seven days a week from 07.30 a.m. to 08.30 p.m. and you will work 37.5 hours per week based on a roster pattern.

Experience and Qualifications:

You will be educated to at least GCSE level or equivalent and have previous experience in a Customer Service role. Previous travel and/or Contact Centre experience is desirable. An excellent telephone manner, exceptional customer service and sales skills in addition to fluency in English and German.

APPLICANTS MUST HAVE THE LEGAL RIGHT TO LIVE AND WORK IN THE UK. THE COMPANY WILL NOT PROVIDE ASSISTANCE WITH OBTAINING WORK PERMITS.

To Apply:

To express your interest in the above vacancy, please apply on-line by clicking below and completing our application form. Once you are redirected to the external site please put in the following reference number of CS&SA/KL/14207 and this will take you straight to the job ad application on the Emirates site. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks, please assume that on this occasion you have been unsuccessful.

Please also note that if you are not shortlisted, you can also update your application at anytime and apply for other opportunities. Thank you for you interest in a career with the Emirates Group.

Italian Customer Sales and Service Agent

Title: Italian Customer Sales and Service Agent
Salary: Excellent
Location: Cheshire - North West, United Kingdom
Languages: English, Italian
Posted: 29th Jan 2012

Emirates Airline is a dynamic multicultural organisation with ambitious global growth plans. It has risen to become the fourth largest international long haul carrier in the UK and continues to win plaudits for innovation and outstanding customer service.

Already operating 98 flights a week from the UK to Dubai and beyond, Emirates growth is continuing with the introduction of the Emirates A380 into London Heathrow. It is already firmly established as the UK�s largest long haul carrier from the regions with dynamic operations in Heathrow, Gatwick, Birmingham, Glasgow, Manchester, and Newcastle.

The airline now employs 650 staff in the UK, and the home of its European Contact Centre is in Wilmslow, Cheshire.

The Position:

Based at our European Contact Centre in Wilmslow, Cheshire, UK, you will be responsible for handling a wide range of reservations and telephone queries and dealing with the Emirates Frequent Flyer Skywards Members from all over Europe.

Our European Contact Centre is open seven days a week from 07.30 a.m. to 08.30 p.m. and you will work 37.5 hours per week based on a roster pattern.

Experience and Qualifications:

You will be educated to at least GCSE level or equivalent and have previous experience in a Customer Service role. Previous travel and/or Contact Centre experience is desirable. An excellent telephone manner, exceptional customer service and sales skills in addition to fluency in English and Italian.

APPLICANTS MUST HAVE THE LEGAL RIGHT TO LIVE AND WORK IN THE UK. THE COMPANY WILL NOT PROVIDE ASSISTANCE WITH OBTAINING WORK PERMITS.

To Apply:

To express your interest in the above vacancy, please apply on-line by clicking below and completing our application form. Once you are redirected to the external site please put in the following reference number of CS&SA/KL/14207 and this will take you straight to the job ad application on the Emirates site. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks, please assume that on this occasion you have been unsuccessful.

Please also note that if you are not shortlisted, you can also update your application at anytime and apply for other opportunities. Thank you for you interest in a career with the Emirates Group.

Dutch Speaking Customer Sales and Service Agent

Title: Dutch Speaking Customer Sales and Service Agent
Salary: Excellent
Location: Cheshire - North West, United Kingdom
Languages: English, Dutch
Posted: 29th Jan 2012

Emirates Airline is a dynamic multicultural organisation with ambitious global growth plans. It has risen to become the fourth largest international long haul carrier in the UK and continues to win plaudits for innovation and outstanding customer service.

Already operating 98 flights a week from the UK to Dubai and beyond, Emirates growth is continuing with the introduction of the Emirates A380 into London Heathrow. It is already firmly established as the UK�s largest long haul carrier from the regions with dynamic operations in Heathrow, Gatwick, Birmingham, Glasgow, Manchester, and Newcastle.

The airline now employs 650 staff in the UK, and the home of its European Contact Centre is in Wilmslow, Cheshire.

The Position:

Based at our European Contact Centre in Wilmslow, Cheshire, UK, you will be responsible for handling a wide range of reservations and telephone queries and dealing with the Emirates Frequent Flyer Skywards Members from all over Europe.

Our European Contact Centre is open seven days a week from 07.30 a.m. to 08.30 p.m. and you will work 37.5 hours per week based on a roster pattern.

Experience and Qualifications:

You will be educated to at least GCSE level or equivalent and have previous experience in a Customer Service role.

Previous travel and/or Contact Centre experience is desirable. An excellent telephone manner, exceptional customer service and sales skills in addition to fluency in English and Dutch.

APPLICANTS MUST HAVE THE LEGAL RIGHT TO LIVE AND WORK IN THE UK. THE COMPANY WILL NOT PROVIDE ASSISTANCE WITH OBTAINING WORK PERMITS.

To Apply:

To express your interest in the above vacancy, please apply on-line by clicking below and completing our application form. Once you are redirected to the external site please put in the following reference number of CS&SA/KL/14207 and this will take you straight to the job ad application on the Emirates site. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks, please assume that on this occasion you have been unsuccessful.

Please also note that if you are not shortlisted, you can also update your application at anytime and apply for other opportunities. Thank you for you interest in a career with the Emirates Group.