Top Language Jobs

Multilingual Technical Support/Helpdesk Advisors

2010-03-19 00:00:00

Title: Multilingual Technical Support/Helpdesk Advisors
Salary: Attractive Salary + pension scheme + private health insurance
Location: Lancashire - North West, United Kingdom
Languages: English, Portuguese
Posted: 19th Mar 2010

Promethean is the global leader in interactive learning technology that empowers teachers to engage, educate, assess and motivate learners. Developed by and for education professionals, its award winning products help teachers to prepare digital lessons quickly and efficiently.

To help us further expand our business, we are now looking for a suitably qualified candidates for our Global support desk. The successful candidate will be fluent in English and Portuguese and have the ability to offer excellent customer service.
One or more of the following languages would be advantageous - French, Italian, Dutch

As a Multilingual Customer Support/Helpdesk Advisor you will be a key member of the technical support team, and will be responsible for:

� 1st line telephone and email technical support to a wide customer base
� Problem solving with the customers to bring about a speedy resolution to their enquiries.
� Maintaining a detailed history on the Call Management System of all issues reported to customer support.
� Performing general administration and back office duties within the support environment.

To be successful as a Multilingual Customer Support/Helpdesk Advisor you will:

� Be fluent (both written and spoken) in English and Portuguese.
� Have good working knowledge of PC configuration and Windows operating systems
� Have previous helpdesk experience
� Have excellent management and organisational skills.
� Be enthusiastic and highly motivated
� Possess excellent communication skills
� Be customer focused

To apply for the position of Customer Support/Helpdesk Advisor, please click on apply button below attaching your CV and covering letter to Laura Ashton.

YOU MUST BE ELIGIBLE TO LIVE AND WORK IN THE UK

Successful applicants will be contacted for interview.

Please note that only successful candidates will be contacted

No Agencies

French , Russian or Portugese Speaking Fraud Investigator

2010-03-19 00:00:00

Title: French , Russian or Portugese Speaking Fraud Investigator
Salary: Competitive Basic
Location: London, United Kingdom
Languages: French, Portuguese, Russian
Posted: 19th Mar 2010

Job Purpose

PokerStars is seeking to expand its team of Poker Security Specialist to work from the London office, UK. You will be responsible for fraud investigation and prevention.

Key Responsibilities

 Verification of cash out
 Detect and prevent fraud
 Managing player accounts
 Responding to security and customer related emails
 Processing of Real money transfers

Skills and Capabilities

Essential

 Fluency in one of the below languages, with an excellent command of English
 French / Russian / Portugese / Dutch / German
 Investigation skills
 Knowledge of online money processing
 Excellent customer service skills
 Strong team player and have excellent organisational skills
 Excellent level of English, written and spoken
 Strong attention to detail

Desirable

 Experience in credit card fraud/investigation
 Previous banking /poker industry experience

Dutch or German Speaking Fraud Investigator

2010-03-19 00:00:00

Title: Dutch or German Speaking Fraud Investigator
Salary: Competitive Basic
Location: London, United Kingdom
Languages: Dutch, German
Posted: 19th Mar 2010

Job Purpose

PokerStars is seeking to expand its team of Poker Security Specialist to work from the London office, UK. You will be responsible for fraud investigation and prevention.

Key Responsibilities

 Verification of cash out
 Detect and prevent fraud
 Managing player accounts
 Responding to security and customer related emails
 Processing of Real money transfers

Skills and Capabilities

Essential

 Fluency in one of the below languages, with an excellent command of English
 French / Russian / Portugese / Dutch / German
 Investigation skills
 Knowledge of online money processing
 Excellent customer service skills
 Strong team player and have excellent organisational skills
 Excellent level of English, written and spoken
 Strong attention to detail

Desirable

 Experience in credit card fraud/investigation
 Previous banking /poker industry experience

German Speaking Sales

2010-03-19 00:00:00

Title: German Speaking Sales
Salary: Excellent basic + OTE �35K to 65k
Location: Norfolk - East Anglia, United Kingdom
Languages: English, German
Posted: 19th Mar 2010

Positive Publications Ltd, a market-leading, Norwich (UK) based business�to-business publisher, is looking for German speaking sales people to join our long-established inside sales team working on our highly successful European publications.

Personal qualities count for more than sales experience as FULL TRAINING is provided. Excellent basic salary and on-target earnings will be not less than �35k. Excellent career prospects.

Send CV and covering letter by clicking apply

Freelance Autocue Operator on the BBC Arabic Language News Channel

2010-03-19 00:00:00

Title: Freelance Autocue Operator on the BBC Arabic Language News Channel
Salary: �9.50 per hour
Location: Central London - London, United Kingdom
Languages: Arabic, English
Posted: 19th Mar 2010

Full Description:

Autoscript, part of the Vitec Group Plc, is the world�s leading prompting company. We develop and sell our systems worldwide, and have one of the largest hire divisions in the UK if not the world.

Autoscript manages the contract for the BBC�s Arabic language news service and we are looking for freelance operators. You will be working as a dedicated autocue operator on the channel based in central London. This is a fantastic opportunity to work in an exciting television production environment.

You will be completely fluent in Arabic and English � both written and spoken � and must be a proficient touch-typist (testing in these areas will be part of the interview process). Full training will be provided but you must have experience of working with Microsoft Windows programmes and be IT literate.

This is a demanding job in a pressurised live news environment which you will thrive on and be able to function in, accepting that varied shift patterns are part of the job. You will report directly to the Hire Manager at Autoscript, and as a customer facing representative of the company you will have to present yourself as smart, professional and approachable at all times. Punctuality and reliability are absolutely crucial and you will adhere to the policies and procedures of both Autoscript and the BBC.

We offer good rates of pay, flexible shift patterns, and the opportunity to be part of a close knit team who believe in offering opportunities for advancement. Although we are primarily recruiting for the BBC Arabic channel there may be the option to work on other Autoscript Productions which cover the full gamut of corporate, conferences, television and film work.

Bilingual Client Development Analyst

2010-03-19 00:00:00

Title: Bilingual Client Development Analyst
Salary: Excellent
Location: East London - London, United Kingdom
Languages: Danish, Italian, Spanish
Posted: 19th Mar 2010

Capital IQ, a Standard & Poor�s business, provides high-impact information and workflow solutions to more than 4,200 leading financial institutions, advisory firms and corporations.

Our solutions are based on the Capital IQ Platform, a unique combination of global private and public capital market data and technology that enables end-users to draw deep market insights, generate better ideas, leverage relationships and simplify workflow.

Clients can deploy the Capital IQ Platform either as a standalone solution or seamlessly integrate its components into existing business applications and portals via systems integration and custom data feeds.

The environment at Capital IQ is dynamic, fun and innovative. We have substantial opportunities ahead of us and are looking for talented, intelligent and motivated individuals, interested in learning about financial markets, to join us and help us achieve our goals.

Current Openings

We are currently looking for university graduates or equivalent with an additional language to join our Client Development Analyst programme.

The Client Development Analyst Role:

Upon joining Capital IQ you will receive extensive training on:

� The Capital IQ Platform, Excel Plug-in, and Real-Time applications
� Financial analysis and financial markets, provided by industry experts
Upon completion of the initial training, you will become an active member of our Analyst team.

Your core responsibilities will include:

� Responding to client questions over the telephone and through email, relating to usage issues on the platform, and to help them maximise the use of the tools provided.
� Assuring that our users� access is properly configured.

All of this helps reinforce your knowledge of our tools, platform and processes in order to prepare you for your next step within the organisation.

After the first stage, you will dedicate a portion of your time to the exploration of other roles in the company to determine what future career would suit you best.

This could include one or more of the following:

� Attending face-to-face client visits
� Shadowing a member of other specialised teams
� Participating in preparatory classes to build account management skills
� Mentoring new team members
A few months later, you will commit to your next role and will work closely with a senior member of the team, who will assist you in becoming fully integrated into your new role.

Requirements

� Minimum 2.1 in a BSc or BA degree, or equivalent, preferably in a financial discipline
� Excellent command of English
� Competence in an additional European language
� Exceptional communication, listening and interpersonal skills
� Outstanding PC skills and sound working knowledge of spreadsheets and databases
� Quick and independent learner, paying attention to detail
� Desire and flexibility to learn and grow in an ever-changing environment

Italian Speaking Sales Account Executive

2010-03-19 00:00:00

Title: Italian Speaking Sales Account Executive
Salary: Excellent
Location: Surrey - South East, United Kingdom
Languages: English, Italian
Posted: 19th Mar 2010

Gartner, Inc. (NYSE: IT) is the world�s leading information technology research and advisory company, with double digit stock growth and revenue exceeding 1 billion US$.

We are currently recruiting for an Italian speaking Sales Account Executive to join our highly successful and rapidly growing SME Sales team, based at our European Headquarters, just outside London (Egham, Surrey).

This position will allow someone with strong business, sales and relationship management acumen, the opportunity to earn top income with our top performers earning 2-3 times On Target Earnings.

In addition to tremendous earning potential, we also offer excellent sales and relationship management training which allows for star performers to advance in their careers at Gartner through more senior sales roles, management or into the many other exciting business units within Gartner.

If you have the appetite to join the fastest growing and most successful sales group in Gartner, where even the most ambitious personal goals can be realized with unlimited learning and earning opportunities, then Gartner is the place either to start or to continue and accelerate your career.

POSITION DESCRIPTION

Based primarily from our Egham office in the UK, but with many opportunities to meet clients face-to-face including at numerous Gartner Events throughout the year, our sales people build and grow strategic relationships with C-level executives and key decision-makers in small and midsize End User and Technology, Telco and Professional Services organizations (typically up to $1bn revenue) within Italy.

These relationships will help ensure that the territory growth quota on a monthly and annual basis is overachieved through renewing and growing any existing business within the territory, as well as through new client acquisition. This performance should not only be consistently achieved but also accurately forecasted on a monthly basis.

Effective communication, time management, sales process and resource utilization skills are also key to ensuring sales success with retention of existing business, and closing new business.

This position uses experience and knowledge to build relationships with clients and prospects to ultimately drive sales, identifying customer needs, making recommendations, demonstrating knowledge and managing the delivery of value to clients.

The ideal candidate will have proven business to business sales experience and speak fluent Italian and business fluent English. IT sales experience is desirable but not essential.

SALARY/BENEFITS:

Highly competitive base salary with uncapped commission along with quarterly bonuses and entry into our exclusive Winners Circle when you overachieve.

Benefits include 24 days holiday, health insurance, pension, season ticket loan, life assurance, income protection, corporate gym membership rates, ongoing training and development, study assistance, free parking, free shuttle bus from train station

Permanent/Freelance Autocue Operator on the BBC Farsi Language News Channel

2010-03-19 00:00:00

Title: Permanent/Freelance Autocue Operator on the BBC Farsi Language News Channel
Salary: �9.50 per hour
Location: Central London - London, United Kingdom
Languages: English, Farsi
Posted: 19th Mar 2010

Full Description:

Autoscript, part of the Vitec Group Plc, is the world�s leading prompting company. We develop and sell our systems worldwide, and have one of the largest hire divisions in the UK if not the world.

Autoscript manages the contract for the BBC�s Farsi language news service and we are looking for both fulltime and freelance operators. You will be working as a dedicated autocue operator on the channel based in central London. This is a fantastic opportunity to work in an exciting television production environment.

You will be completely fluent in Farsi and English � both written and spoken � and must be a proficient touch-typist (testing in these areas will be part of the interview process). Full training will be provided but you must have experience of working with Microsoft Windows programmes and be IT literate.

This is a demanding job in a pressurised live news environment which you will thrive on and be able to function in, accepting that varied shift patterns are part of the job. You will report directly to the Hire Manager at Autoscript, and as a customer facing representative of the company you will have to present yourself as smart, professional and approachable at all times. Punctuality and reliability are absolutely crucial and you will adhere to the policies and
procedures of both Autoscript and the BBC.

We offer good rates of pay, flexible shift patterns, and the opportunity to be part of a close knit team who believe in offering opportunities for advancement. Although we are primarily recruiting for the BBC Farsi channel there may be the option to work on other Autoscript Productions which cover the full gamut of corporate, conferences, television and film work.

Full Time position: 36 Hours per week working shifts

Russian speaking Trainee Commercial Manager - Metals/minerals industry

2010-03-19 00:00:00

Title: Russian speaking Trainee Commercial Manager - Metals/minerals industry
Salary: to �23,000 + Benefits
Location: Merseyside - North West, United Kingdom
Languages: Russian
Posted: 19th Mar 2010

Initial 2 years in Head office, followed by working in the Russian subsidiary

Our client is a worldwide business with a 125+ year history, operating in over 35 countries.

They provide inspection, sampling, analysis and consultancy services to the mineral and metal industries.

This is an opportunity to travel globally, learn all about the business and apply your technical knowledge in a stimulating commercial environment.

If you have a good honours degree in metals, minerals, metallurgy, chemistry or a related technical subject and are excited by the prospect of taking up a highly rewarding technical management role, then we�re interested to hear from you.

You will need to be confident in talking to senior management, willing to travel and hungry to learn and possess proficiency in the Russian language.

If you have a background in metal and mineral commodities we would be especially interested to hear from you.

There is an excellent salary and benefits package on offer and you will also have the chance to travel the world, developing your career at a serious pace. Fantastic future prospects exist.

German, Russian or Dutch Speaking Customer Services Representative

2010-03-19 00:00:00

Title: German, Russian or Dutch Speaking Customer Services Representative
Salary: Competitive Basic
Location: London, United Kingdom
Languages: Dutch, German, Russian
Posted: 19th Mar 2010

Job Purpose

We are seeking bilingual representatives to work from our London, UK Office who are fluent in the following languages:

German / Russian / Dutch

Key Responsibilities

 Translate documents and templates from English to the other language(s)
 Respond to customer requests and enquiries in English and other language(s)
 Fast, accurate and thorough responses to numerous e-mails per shift
 Managing player accounts (passwords, cash transfers, account privileges)
 Hosting final tables of tournaments
 Providing information on player deposits and cash outs
 Informing players about current promotions at PokerStars
 Assisting players with connection and technical issues
 Informing players about games and game rules
 Interpreting hand histories for players
 Responding to player concerns about site integrity

Skills and Capabilities

Essential

 Fluent in one of the above listed languages, with an excellent command of English
 Excellent command of professional writing
 Self-motivated, able to work as part of a busy team
 Ability to work in a high-volume work environment
 Minimum typing speed of 40 wpm; 60 wpm or more preferred
 Additional European languages, an asset

Desirable

 Strong knowledge of both online and brick-and-mortar poker
 Basic knowledge of online money processing - (e.g. transactions via credit card, NETeller etc.

Portuguese, Slovenian or French Speaking Customer Services Representative

2010-03-19 00:00:00

Title: Portuguese, Slovenian or French Speaking Customer Services Representative
Salary: Competitive Basic
Location: London, United Kingdom
Languages: French, Portuguese, Slovenian
Posted: 19th Mar 2010

Job Purpose

We are seeking bilingual representatives to work from our London, UK Office who are fluent in the following languages:

Portuguese / Slovenian / French

Key Responsibilities

 Translate documents and templates from English to the other language(s)
 Respond to customer requests and enquiries in English and other language(s)
 Fast, accurate and thorough responses to numerous e-mails per shift
 Managing player accounts (passwords, cash transfers, account privileges)
 Hosting final tables of tournaments
 Providing information on player deposits and cash outs
 Informing players about current promotions at PokerStars
 Assisting players with connection and technical issues
 Informing players about games and game rules
 Interpreting hand histories for players
 Responding to player concerns about site integrity

Skills and Capabilities

Essential

 Fluent in one of the above listed languages, with an excellent command of English
 Excellent command of professional writing
 Self-motivated, able to work as part of a busy team
 Ability to work in a high-volume work environment
 Minimum typing speed of 40 wpm; 60 wpm or more preferred
 Additional European languages, an asset

Desirable

 Strong knowledge of both online and brick-and-mortar poker
 Basic knowledge of online money processing - (e.g. transactions via credit card, NETeller etc.

Bilingual Data and Channel Management Co-ordinator

2010-03-19 00:00:00

Title: Bilingual Data and Channel Management Co-ordinator
Salary: �18,000
Location: Central London - London, United Kingdom
Languages: French, German, Spanish
Posted: 19th Mar 2010

We are an established International Hotel Company based in Farringdon; currently looking for a Data and Channel Management Co-ordinator our European Contact Centre.

You will be working as part of the Data and Channel Management team, liaising with hotels and other offices with respect to hotel information and rates and inventory, ensuring up-to-date information in all systems.

Requirements:

- Provide reservations data entry and verification support. This includes rate and descriptive information as well as inventory processing to insure maximum utilisation of the in-house reservation system by EMEA hotels
- Manage the Negotiated Rate Loading program for the European hotels.
- Co-ordination and follow-up client number assignment
- Liaise with Contact Centre Supervisors as needed in servicing inbound or outbound telephone calls and agent assist calls
- Assist in the service and administration of the Customer Loyalty Program
- Good working knowledge of in-house systems, for which on the job training will be provided.
- Achieving targets and performance standards
- Providing confident, accurate information
- Dealing with questions in a knowledgeable, professional manner
- Ensuring the highest level of customer service
- Working as part of a team, providing support to colleagues and customers
- Holding regular team meetings and making an active contribution
- Flexible to work any schedule

Skills:

- Fluent in English written and spoken
- Fluent in at least one of the following languages: German, French or Spanish written and spoken
- Excellent written, verbal, and interpersonal skills
- Must be objective, impartial and patient
- Detail orientated skills with proof reading aptitude
- Ability to work under pressure and to adapt, implement and support change.
- Ability to enforce management policies and procedures.
- Computer literate
- Numerate
- Previous experience in the hotel industry an advantage
- Familiarity with the GDS systems an advantage
- Some supervisory experience an advantage but not essential
- Confident, articulate and clear phone manner
- Occasional travel as necessary

This is not and exhaustive list of all responsibilities, skills, duties and requirements associated with this position. While it is intended to be an accurate reflection of the current job, management reserves the right to revise the job requirements and task to perform based on circumstantial needs.

We are an Equal Opportunity Employer

Estonian / Ukrainian Speaking Customer Service Representative

2010-03-19 00:00:00

Title: Estonian / Ukrainian Speaking Customer Service Representative
Salary: Competitive Basic
Location: London, United Kingdom
Languages: Estonian, Ukrainian
Posted: 19th Mar 2010

Job Purpose

We are seeking bilingual representatives to work from our London, UK Office who are fluent in the following languages:

French / German / Portuguese / Estonian / Ukrainian / Dutch / Slovenia

Key Responsibilities

 Translate documents and templates from English to the other language(s)
 Respond to customer requests and enquiries in English and other language(s)
 Fast, accurate and thorough responses to numerous e-mails per shift
 Managing player accounts (passwords, cash transfers, account privileges)
 Hosting final tables of tournaments
 Providing information on player deposits and cash outs
 Informing players about current promotions at PokerStars
 Assisting players with connection and technical issues
 Informing players about games and game rules
 Interpreting hand histories for players
 Responding to player concerns about site integrity
Skills and Capabilities

Essential

 Fluent in one of the above listed languages, with an excellent command of English
 Excellent command of professional writing
 Self-motivated, able to work as part of a busy team
 Ability to work in a high-volume work environment
 Minimum typing speed of 40 wpm; 60 wpm or more preferred
 Additional European languages, an asset

Desirable

 Strong knowledge of both online and brick-and-mortar poker
 Basic knowledge of online money processing - (e.g. transactions via credit card, NETeller etc.

Lead Generators - Danish speakers

2010-03-19 00:00:00

Title: Lead Generators - Danish speakers
Salary: Attractive
Location: West London - London, United Kingdom
Languages: Danish
Posted: 19th Mar 2010

Rackspace, Europe's fastest growing IT hosting company is looking for a number of Lead Generators fluent in Danish, based in our West London EMEA Headquarters.

This position is to generate leads directly for the sales team via online chat email and inbound phone calls. The candidate will be trained in the sales process, the hosting industry and hope to sell competitively while delivering high-quality, screened leads yielding the company's growth objectives. The candidate will be expected to:

* Meet and exceed monthly lead quota with commission earnings potential.

* Be able to generate and qualify excellent customer leads.

* Effective management of own time.

* Management of the quality of overall deliverables including peer review of other's output.

Requirements

* Commercial experience of successful sales/sales support (ideally within a B2B environment).
* Strong work ethic, energetic, creative, collaborative, team player
* Excellent verbal and written skills
* Strong organizational skills - must be able to multi-task
* Internet savvy and a proficient knowledge of MS Office programs
* Must be willing to work some bank holidays
* Degree required or 3+ years equivalent and relevant commercial experience
* Ability to meet and exceed monthly lead quota with commission earnings potential.
* Fluency in a European language is also needed (written and spoken) for Danish lead generator positions

Rackspace is a vibrant, busy and superbly rewarding place to work. In addition to being voted as the 24th �Best Company to Work for� by the Sunday Times in 2008, Rackspace has been honoured as being one of the UK's most �fun and friendly' and �most welcoming' companies to work for.
Employees (Rackers) share a belief in the values and goals of the company and are actively encouraged to drive change in the pursuit of the utopian customer experience. The natural enthusiasm we seek in the people we recruit is what allows them to thrive here.

Benefits

Gym Membership
Private Health Care
Onsite Training
Pension Scheme and MANY more!

Please note: You MUST be eligible to work in the United Kingdom, and if successfully employed, you be subject to background checks which involve: Electoral Roll, Identity Checks, Employment History, References and Academic Qualifications

Swedish Interim In-country Manager

2010-03-19 00:00:00

Title: Swedish Interim In-country Manager
Salary: Up to �40,000 plus benefits
Location: Leicestershire - East Midlands, United Kingdom
Languages: English, Swedish
Posted: 19th Mar 2010

Lands End is one of the world�s leading home shopping companies, selling quality men�s, women�s & kids clothing through catalogue and internet media. We are well known for our excellent standards of customer care and our unconditional guarantee.

THE ROLE
Reporting to the Northern European Marketing Director, you will lead the development of our exciting new market focus in Sweden. You will drive profitable customer acquisition and demand through our dedicated Swedish home shopping channels. Your responsibilities will include:

� being instrumental in launching and developing Sweden as a new market
� Initialising the online marketing plan � email program, affiliates networks, Product Feeds and Display Advertising.
� Preliminary investigations into the offline marketing plan � catalogue mailing lists, identification of best customer segments
� Developing a network of Swedish business partners
� Managing a small team of Swedish copywriters/customer service advisors

THE PERSON
You will be educated to degree level or equivalent, and may have a background in retail marketing or project management. Ideally a Swedish national or lived in Sweden, you will be a fluent Swedish speaker and writer, have an excellent knowledge of the Swedish market and customers opinions.

Strong analytical skills with the ability to analyse and manipulate data using Excel and Access. You will be self-motivated and able work as part of a English speaking team as well as being able to take initiative and individual responsibility and show a flair for creativity.

If you would like to work in their modern, well-equipped working environ�ment located in the beautiful setting of rural Rutland then click apply and attach your CV. You must be eligible to work in the UK.

People that might be interested in this role include: Marketing Manager, Project Manager Marketing,

German, French or Spanish Inside Sales Representative

2010-03-19 00:00:00

Title: German, French or Spanish Inside Sales Representative
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: Dutch, German, Spanish
Posted: 19th Mar 2010

Bilingual Maintenance Renewal Representative (Competitive Compensation Package)

Responsible for actively engaging clients in pursuit of continued renewal of Maintenance Contracts within a geographic territory or specific customer or vertical assignment. Identifies new opportunities to expand the license, consulting, or multi-year maintenance sales and includes them in their Pro Forma Invoice (quote). For larger license sale transactions, identifies and qualifies the license opportunity and provides an efficient hand-off of that opportunity to the field sales organization. Identifies and responds to customer (internal and external) inquiries for administrative support. Expedites requests for information and documents; formulates responses that present Micro Focus and its support offerings in the most favorable light. Builds strong cross functional relationships within the Micro Focus group to improve the effectiveness of Customer Care. Ensures the accuracy and timely submission of maintenance renewal quotes/invoices within assigned territory.

Responsible for:

� Meet or exceed quota for assigned territory
� Contribute to success of the team quota
� Possesses knowledge and expertise specific to the business of maintenance renewals.
� Demonstrates the ability to personally plan for achievement of performance goals.
� Identify renewal accounts sending quotes out in a timely manner consolidating where appropriate and seek opportunities to sell multi-year maintenance policies
� Demonstrates basic level of proficiency of individual / group root cause analysis and solution proposal.
� Maintain a reduced backlog of outstanding renewals
� Focus on daily telephone work (reminding/Chasing/Convincing)
� Interacts extensively with internal / external customers.
� Serves a key contact for customers.
� May be asked to support training of new team members within their level of expertise.

Skills:

� Must have fluent Bilingual language skills in one or more of the following languages:
o Fluency in English (written & oral)
o Dutch, German, Spanish
� Minimum 2 years experience working within a Sales organization
� Occasional travel required
� Understanding of Maintenance Renewal contracts
� Excellent phone presence and interpersonal skills
� Excellent verbal and written skills
� Demonstrated success in evaluating customer needs and developing actions plans
� Articulate and professional, enthusiastic attitude and a focus on results are required
� Ability to assess tasks and prioritize high potential customers effectively

Micro focus International plc (Micro Focus�: LSE: MCRO.L) provides innovative software that allows companies to dramatically improve the business value of their enterprise applications.
OUR COMPANY
Micro Focus has more than 30 years of expertise and more than 15,000 customers and one million licensed users, including more than 70 of the Fortune Global 100 companies. Micro Focus has more than 600 employees worldwide, with principal offices in the United Kingdom, United States, Germany and Japan.

We offer a competitive compensation package and an extensive array of benefits that become effective immediately upon hire. Micro Focus is an equal opportunity employer.

Project Team Manager - French, German or Spanish Speaking

2010-03-19 00:00:00

Title: Project Team Manager - French, German or Spanish Speaking
Salary: �22 - 26,000
Location: Cambridgeshire - East Anglia, United Kingdom
Languages: French, German, Spanish
Posted: 19th Mar 2010

RP Translate is an established Translation agency supplying language solutions to a wide range of clients locally, nationally and internationally. The main specialism is working with the market research industry but some business is also received from other areas.

Due to growth within our new operational office a vacancy has arisen for a hands-on Project Team Manager with line management experience. This opportunity would suit an experienced Translation Project Manager looking for the opportunity to join an exciting, forwarding thinking organisation that is rapidly expanding and will provide future career progression opportunities for the right individual.

The successful candidate will work closely with the General Manager and Company Directors.

Key Skills and Attributes

� Ability to build and manage an effective team of around 4-8 employees, supporting and mentoring team members where necessary
� Creative flair
� Enjoyment of strategic planning and the ability to follow this right through to implementation
� Ability to communicate and build rapport with both clients and suppliers
� Good organisational skills, to include experience of distributing and monitoring workload, with the ability to forecast future recruitment requirements in line with pipeline business
� Ability to think �outside the box�
� Ability to identify areas for growth within accounts, communicating potential opportunities to the relevant division
� Vision, to include ability to identify areas of efficiency and implement strategies to improve processes
� Technical awareness, to include strong computer literacy skills
� Knowledge and understanding of language and the implications of that to European and International trade
� Minimum 3 years experience in Translation/Localisation Project Management. Language experience, being fluent in at least 1 major european language (French, German, Spanish, Italian) this is flexible based on skills and experience of the candidate.

In return for your hard work and commitment we offer the opportunity to work for an exciting and forward thinking organisation with a unique approach to business, where your hard work and efforts will be rewarded with potential career development opportunities as the organisation expands.

If you�re the person for the job, we�re keen to hear from you!

In the first instance send your CV and cover letter via the link.

French and Mandarin Speaking Customer Relations Advisors

2010-03-19 00:00:00

Title: French and Mandarin Speaking Customer Relations Advisors
Salary: �17K per annum / �8.5 K pro rata
Location: East London - London, United Kingdom
Languages: French, Mandarin
Posted: 19th Mar 2010

Lebara Mobile provides high quality, low cost international mobile services. We operate in Denmark, The Netherlands, Norway, Spain, Switzerland, Germany, Australia and the UK.

At Lebara we are focused on delivering to our customers the highest quality service, and in doing so we are trying to help improve our global cultural community. We have created a challenging, fast moving work environment and we believe we make a positive difference to our customers. We encourage all our teams to strive for this goal.

Clear, concise communication, delivered in an upbeat, enthusiastic manner is key to satisfying customers, and this is exactly what we expect from our advisors. You�ll be responsible for providing a high quality service, using clear communication both written and verbal. You�ll ensure our brand is fully supported at all times and that all customer queries are resolved to the satisfaction of all.

You�ll be fluent in French and Mandarin and English or Mandarin and English. Ideally, you�ll have experience of working within a Customer Service Advisor role in a call centre environment, although this experience is not essential. You�ll be a patient, confident and articulate communicator, with the drive and motivation to achieve. You�ll have demonstrable experience in planning and organising, working in a team effectively and excellent communications skills.

IG Index are looking for Sales Traders (Spanish and Portuguese)

2010-03-19 00:00:00

Title: IG Index are looking for Sales Traders (Spanish and Portuguese)
Salary: Starting Salary circa �25k plus Bonus and Financial Services Benefit Package
Location: Central London - London, United Kingdom
Languages: English, Portuguese, Spanish
Posted: 19th Mar 2010

The Company
Established in 1974, IG Group is a dynamic and innovative financial derivatives and sports betting company. We have 800 employees based in offices in the UK, Australia, Singapore, Europe, the USA and Japan. The UK operation is regulated by the Financial Services Authority.

The Role
IG Group offers contracts for difference and financial spread betting to retail clients around the world. We currently have a number of opportunities for candidates to join our Sales Trading desk. Sales Traders are the main dealing contact for IG�s clients. Working predominantly on the telephone, you are responsible for accurately quoting prices and spreads to clients, broking their orders and ensuring the satisfactory execution of their business.

Extensive training will be given across IG�s product range and a large part of the role will involve explaining and promoting IG�s products and service to existing clients on the telephone. Prior knowledge of financial markets is therefore a distinct advantage and you will be required to take and pass the Securities Institute Regulatory Paper.

As you develop in the role, you will begin to manage a stable of clients allocated to you by the company and you will be responsible for establishing rapport with these clients and managing their accounts in a positive manner to encourage their continued loyalty to IG.

The Suitable Candidates

You will be educated to degree level and have achieved at least a 2.1 (or equivalent). You will be fluent in Spanish, Portuguese and English and you will need to be able to demonstrate that you are highly numerate, IT literate and have a real interest in financial markets. Ideally, you will have taken a gap year and/or have 1 to 2 years� postgraduate experience. Relevant financial sales experience would be a distinct advantage.

You will need to be able to work effectively under pressure and be prepared to work unconventional hours with an underlying enthusiasm to serve our clients. Candidates will be self-confident with a friendly outgoing manner and will have the ability to work as an effective team member.

All positions are subject to a six-month initial training / probationary period.

Please note that if you do not receive a telephone call inviting you in for an interview then unfortunately we will not be taking your application further on this occasion.

Travel Coordinator (Customer Service) Supervisor - Spanish Speaking

2010-03-19 00:00:00

Title: Travel Coordinator (Customer Service) Supervisor - Spanish Speaking
Salary: Highly competitive salary and benefits package including travel discounts
Location: Central London - London, United Kingdom
Languages: English, Spanish
Posted: 19th Mar 2010

Gullivers Travel Associates (GTA) is one of the world's leading wholesalers of hotels, ground products and services to the travel industry. We�ve been scouring the globe for 33 years to create a vast inventory of hotels and unique ground travel products and services for our partners and clients.

With product sourced from over 30,000 travel suppliers, made available in 35 languages, we�re the travel industry�s favourite one-stop-shop. We supply tour operators, travel agents and public websites in 120 countries with everything their customers could possibly need to create exceptional travel experiences.

PURPOSE OF ROLE

We have an opportunity for a Travel Coordination (Customer Service) Supervisor to join our coordination team in central London on a maternity cover basis. You will be joining a winning team!

Key features of the role include to:

� Oversee, supervise and lead the team members on daily basis to ensure tasks are executed according to manual/procedure and departmental goals
� Establish, monitor, and implement standard practices and policies for coordination across the markets to achieve consistency and improvement on customer service quality within responsible territories
� Serve as a first contact point for serious situations that might arise such as external political events or serious accidents involving our clients
DUTIES AND RESPONSIBILITIES
� Oversee and delegate work load, lead and coach the team members including the nightshift team as required
� Monitor daily correspondences to ensure enquiries are addressed in a professional and timely manner
� Train new staff from other offices and ensure existing staff are trained in new tasks/ procedures
� Guide and support team members with problem-solving and decision-making when necessary
� Ensure team members are meeting company deadlines and all tours are handled properly according to set manuals/goals
� Conduct and hold regular meetings with other department supervisors or suppliers to ensure continuous business improvement
� Liaise with pertinent departments/offices to maintain and enhance customer service levels
� Execute company and departmental policies and procedures
� Liaise with responsible sales offices, maintain a good understanding of relevant markets and provide sales support to generate potential business, including regular updates on business intelligence
� Report to line manager on coordination and staff issues regularly
� Monitor, analyse and review work processes to increase productivity & efficiency for the team
� Negotiate and contract services if/when required
Further details are available upon request

KNOWLEDGE, SKILL AND BEHAVIOUR REQUIREMENTS

� Previous supervisory experience/working knowledge in customer service/travel industry is essential
� Previous supervisory skills are essential including strong people management skills
� Good standard of written and verbal English is required
� Fluent Spanish language skills
� Knowledge of a third language is desirable but not essential, preferable Japanese, Mandarin, French or Italian
� Strong experience and good market and culture knowledge for APAC region is essential
� Strong problem solving & analytical skills are essential
� Excellent communication and organizational skills
� Excellent at multitasking and ability to prioritise and meet deadlines
� Strong planning and execution skills
� Ability to build good relationships with suppliers and clients
� Motivated and a team player with a pro-active attitude and initiatives
� Ability to work under pressure and independently
� High level of flexibility and adoptability in handling changes as the company evolves
� Working abilities Microsoft office package programmes
� Business reporting skills are required

Due to the high volume of applications we receive, unfortunately we are unable to respond to all candidates. Therefore, if you do not hear from us within one month of submitting your application, please assume your application has been unsuccessful.