Top Language Jobs

Marketing Exec - Finnish Market

Title: Marketing Exec - Finnish Market
Salary: 25000
Location: Surrey - South East, United Kingdom
Languages: Finnish
Posted: 10th Feb 2012

Comfort Click is a an online marketing company established in 2002. Offices in the UK, India and Australia, we are looking for someone based at our Croydon office (20 minutes from Central London).

We are looking for either an advanced internet user with marketing ability or an already experienced online marketeer for our Finnish market. You will have the following:

- Excellent standard of education.
- Excellent command of the Finnish language both spoken and written.
- Good knowledge of internet marketing techniques.
- Excellent copy writing ability.
- Great work ethic.

If you would like to join our already successful international team, just get in touch letting us know why you are 'the chosen one'.
We offer excellent packages that will reflect your experience and a career for somebody with a genuine head for business.

International Sales Manager - Nordic Region

Title: International Sales Manager - Nordic Region
Salary: �19,000 plus bonus
Location: Teesside - North East, United Kingdom
Languages: Danish, Finnish, Swedish
Posted: 10th Feb 2012

International Sales Manager - Nordic Region.
Based in Stockton on Tees, North East England
Salary �19,000 plus bonus.

Excellent opportunity for an International Sales Manager for Nordic Sales territory. The successful candidate will be expected to spend one week per month travelling internationally visiting new and existing clients. The rest of the month will be spent in the Stockton Office.

Duties and Responsibilities: To achieve set sales targets by maximising current opportunities and developing new business wherever possible, to introduce new products, ideas and techniques to clients, to travel to Eastern Europe visiting new and existing clients, to be proactive in understanding the market in terms on competition, product acceptance, industry trends and opportunities for new products.

Applicants should be of a proactive nature and have a strong sales and commercial background. B2B and account management experience is essential. Additional language skills are desirable (Swedish, Danish, Finnish or Norwegian); however English is widely spoken in these areas so it�s not essential.

The role is start immediately and will offer the successful candidate a starting salary c. �19,000 plus bonus. Due to a high amount of applicants only successful applicants will be contacted.

Customer Service Advisor

Title: Customer Service Advisor
Salary: �17000
Location: Oxfordshire - South East, United Kingdom
Languages: Finnish, Norwegian, Swedish
Posted: 9th Feb 2012

Customer Services Representative
The candidate would be responsible for all incoming post which will include applications and cheques, dealing with the incoming calls from associates wishing to place orders and have queries resolved. There will be occasions when outbound calling will be necessary for chasing payment and information missing from applications.

Also within the role the candidate would need to process returned orders for refunding, send letters and information packs to all new associates. At the end of each month the need to monitor our customer�s growth through qualification and leadership levels will require knowledge of spreadsheets.

There is also an element of admin within the role where emails from associates need to be responded too, take bookings for any upcoming events as well as filing all paperwork in the relevant file belonging to the customer.

Incoming calls from associates dealing with orders, queries
Outbound calling
Processing returned/refund orders
Updating accounts as and when required
Processing new orders and applications
Responding to customer emails
Sending letters and information packs
Commission queries
Filing
Monitoring customers growth and qualification towards incentives and leadership levels.
Taking overflow calls from Associates
Proof reading
Small translations

Processing orders, applications, upgrades by post, fax and phone
Filing
Contact customers regarding payment problems
Taking bookings for events
Incoming calls and overflow calls from associates.
Renewal letters and orders
Logging incoming post and faxes
Processing cheques and postal orders received in post
Creating and sending information packs and letters

Finnish Website Manager

Title: Finnish Website Manager
Salary: 18,000
Location: South London - London, United Kingdom
Languages: English, Finnish
Posted: 8th Feb 2012

We have an exciting opportunity in our company in South London for a Finnish Online Marketing Executive. Working within a dedicated and friendly multi-disciplined marketing team, your work will have a direct impact on how our organisation markets its products online.

You�ll be joining a small closely-knit team with a varied, but demanding workload, and you will need to be able to produce great work under tight deadlines. You�ll need to have an impeccable eye for detail, balanced with a very strong work ethic. We are a fast growing online company who specialise in marketing and online retail. We pride ourselves in being a vibrant and dynamic organisation which offers excellent career opportunities as well as a stimulating work environment.

The ideal candidate should have previous online content writing, SEO and PPC online marketing experience. The candidate must be fluent in both Finnish and English, written and spoken.

Duties and Responsibilities:

� To write high-quality user friendly Finnish and English content for the company�s website
� To provide regular updates for the website�s social media strategy (Twitter, Facebook)
� To optimise content for SEO
� To create a working PPC strategy to boost online sales
� To proofread and edit existing web content
� To answer Finnish customer service queries over the phone and email
� To write marketing and auto-reply emails
� To work towards hitting monthly/yearly website sales targets
� To monitor online traffic including visitors, conversion rates and other key performance indicators
� To monitor website finances (both revenue and expenditure)
� To execute marketing campaigns through the affiliate networks and communicating with affiliates to ensure maximum output
� To ensure fresh and relevant website content is updated
� To monitor competition - offers / newsletters / articles
� To help test new functionalities on website emails
� To check website regularly and raise any technical issues found
� To look for new products to retail

Skills and Experience
� Fluent in Finnish and English essential
� At least 1 year�s experience working in an online marketing role
� Previous online marketing experience, specifically in SEO, PPC and Social Media
� Ability to communicate and express ideas clearly
� Experience of writing effectively for the web, ideally for e-commerce
� Ability to transform complex ideas into simple, straightforward propositions
� Good understanding of SEO and PPC
� Ability to adapt your writing style for a number of different audiences
� Experience of working under pressure and to tight deadlines
� Ability to work effectively individually and within a team
� Strong analytical and problem solving skills
� Excellent communication skills (verbal and written)
� Excellent telephone manner
� Strong time management skills
� Ability to manage and co-ordinate a diverse workload
� Knowledge of affiliate marketing/affiliate networks an advantage
� Experience in financial negotiation
� Knowledge of web analytics tools (e.g. Google Analytics)
� Customer Service experience
� Experience of writing for the healthcare industry would be an advantage
� Very basic HTML skills would also be useful

How to Apply

If you are interested in working for us, please email us your up-to-date CV as well as previous work samples in both English and Finnish.
A basic salary of �18,000 will be offered, depending on experience, plus commission based on monthly sales.

Finnish or Norwegian speaking Inside Sales Specialist / Lead Generator

Title: Finnish or Norwegian speaking Inside Sales Specialist / Lead Generator
Salary: �25k - �30k (pro rata)
Location: Oxfordshire - South East, United Kingdom
Languages: Finnish, Norwegian
Posted: 7th Feb 2012

The company

A fantastic opportunity to join an office based Lead Generation team with a top B2B Marketing Agency. We are looking for an experienced Lead Generator, who will demonstrate superb inside sales delivery, to work within our unique and rapidly expanding company, due to continued growth and success.

The Marketing Practice is a sales focused agency, we continue to win new business and build upon our strategic relationships with internationally renowned brands such as O2, Oracle and Canon.

We have an immediate need for the following for a contract of up to 12 months

� A full time Finnish speaker
� A full time Norwegian speaker

Key Deliverables in role:

� Nurturing a sales pipeline for your client/s
� To plan, coordinate, and implement the business intelligence aspect of a marketing campaign for the client including;
o lead generation
o event delegate recruitment
o customer research & profiling
� High quality output and client satisfaction
� Demonstrating return on client investment
� Developing an in depth understanding of a variety of product/service options
� Meeting required targets within determined timescales

You will have:

� Experience of selling a complex product or proposition face to face or by telephone
� Experience of liaising successfully to Director level within prospect and customer businesses
� Evidence of working to and exceeding commercial targets and objectives
� Experience of consultative sales � building rapport, defining needs and building intelligence
� Experience of working as part of a high performing team
� Experience of working to tight deadlines/juggling multiple projects

The candidate

� Energy, ambition and tenacity � able to motivate themselves and others
� Self-management � able to plan and manage own time
� Excellent verbal and written communication skills � able to engage and influence
� Strong commercial acumen
� Passion for building relationships, developing intelligence and meeting business objectives
� Graduate calibre preferred

Company Benefits

� A unique and inspiring working environment within a beautiful converted barn
� 25 days holiday
� Healthcare
� Dental cover
� Life Assurance
� Pension Scheme
� Learning Grants
� Onsite parking
� Employee discount
� Breakfast and fruit provided

Finnish speaking Sales Account Manager

Title: Finnish speaking Sales Account Manager
Salary: From �23 000 per annum + 6% commission on profit for new business
Location: South London - London, United Kingdom
Languages: English, Finnish
Posted: 7th Feb 2012

EXCELLENT JOB OPPORTUNITY FOR A FLUENT FINNISH SPEAKER WITH GREAT DEVELOPMENT POSSIBILITIES

3 positions currently available

Flashbay are looking for sales professionals with prior experience in B to B sales.

Full time fluent Finnish speaking sales account manager - from �23 000 per annum + commission (3% of gross profit per deal for existing customers, and 6% of gross profit per deal for new business). With your commission you can expect to add between �10k and �20k per annum to your basic salary depending on your sales ability and determination.

Flashbay require a motivated, capable and committed Finnish speaking sales account manager to join our dynamic, fast growing team at our new offices at Imperial Wharf, SW6.

We ideally require a graduate looking for a challenging role and wishing to develop a career within a very dynamic and entrepreneurial company.

Experience of one or more of the following areas would be advantageous:
- Sales (ideally in the technology and/or promotional markets)
- Customer relationship management
- IT

The successful candidate will be responsible for managing relationships with existing clients and developing new opportunities based on contacts from interested potential customers.

The successful candidate will also have strong IT skills and be highly effective and efficient using Microsoft Office and internet based applications. In addition, you will be able to learn new skills quickly and work autonomously in a fast-paced environment.

As the position will also involve establishing telephone contact with our existing clients you will be a very effective and confident communicator, able to deal comfortably with clients and colleagues at all levels. Fluency in Finnish and English, both written and spoken, is essential.

The position is available immediately and is open to all individuals who currently have the legal right to work in the UK.

We will hold telephone interviews for potential candidates (conducted in English) before inviting short listed candidates for interview.

Summary
Term: Permanent
Salary: From �23 000 per annum + 6% commission on profit for new business.
Working hours: 7:30am to 16:30pm Monday to Friday (Full time)
Minimum education: Undergraduate Degree or equivalent (technical/scientific/engineering backgrounds are advantageous)
Languages: Finnish and English

Finnish Speaking Microsoft Windows Live Moderator

Title: Finnish Speaking Microsoft Windows Live Moderator
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Finnish
Posted: 6th Feb 2012

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation Package
Languages required: English & Finnish

MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT�s.

Candidates should...

Be fluent in written and spoken Finnish
Be fluent in written and spoken English
Have 6 months outstanding customer service experience in a service driven environment
Have excellent technical proficiency and in depth knowledge of Microsoft products
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills
Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

�6.49 per hour (equivalent to �13,500 per annum gross - taxes to be deducted)
Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours?

40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Translation Project Coordinator

Title: Translation Project Coordinator
Salary: �24 - 29K
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Norwegian, Portuguese, Spanish, Czech, Polish, Other Languages, Swiss German
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the regular contact person between our clients (internal and external) and our global network of linguists. The Project Coordinator is responsible for communicating specific detailed instructions to linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.

KEY RESPONSIBILITIES:
� Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
� Manage translation teams and linguistic assets to ensure compliance with RRDs productions workflows and that quality and turn-arounds standards are met.
� Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Keep project admin up-to-date at all times and maintain accurate records of all costs.
� Check projects costs for accuracy and match to purchase order.
� Exercise sound judgment in keeping supervisor informed of potential difficulties.
� Inform supervisor of all issues affecting cost, quality and turn-around.
� Check accuracy of translation prior to sending it to client or to typesetting if needed.

QUALIFICATIONS AND KEY ATTRIBUTES:
-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Fluent in English plus one, ideally two additional languages to mother tongue standard
-Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Familiarity with desktop publishing software (Indesign, QuarkXPress, Framemaker).
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
-Advanced translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum 1.5 years previous project management experience in translation services.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
-Ability to communicate accurately detailed instructions to multilingual vendors.
-Detail and service oriented.
-Clear sense of accountability.

PERSONAL ATTRIBUTES:
Flexible team player
Superior Interpersonal skills
Can mix and relate well to all levels
Demonstrated ability to work well under pressure and unsupervised
Flexibility to work overtime required
Professional demeanor
Focused on goals and the overall team and company objectives
Self-motivated and proactive
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

Finnish Speaking EA Gaming Support Agent

Title: Finnish Speaking EA Gaming Support Agent
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Finnish
Posted: 6th Feb 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Finnish Speaking EA Gaming Support Agent

The person in this position will work in a team to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Finnish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

�7.45 per hour (equivalent to �15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Freelance experienced proofreaders

Title: Freelance experienced proofreaders
Salary: �12 - 14ph
Location: London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish, Icelandic
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide.
Our translation team in London is expanding its database of financial, legal and medical quality checkers. We are now looking for experienced linguists to join our pool of proofreaders/ quality checkers.

Language combinations:
English to Swedish or Finnish or Danish or Icelandic or Norwegian
or
French to Swedish or Finnish or Danish or Icelandic or Norwegian
or
German to Swedish or Finnish or Danish or Icelandic or Norwegian

General requirements:
- Educated to degree level; Translation, Journalist, Writing degree is a plus
- Has proofreading experience ideally in either financial, legal or medical field
- Detail oriented and has an eye for the less obvious errors in a text

Successful candidates will be shortlisted, tested, vetted and in turn will be added to our database of regular proofreaders.

If you are interested joining us, please send your up to date cv with your best hourly rate to Agi to agnes.x.szaniszlo@rrd.com .

We may not be able to reply to all applicants if all minimum requirements are not met, if the email is not sent to the email address provided, or if the posting reference is not included in the title field as requested.

Technical Support Representative - Finnish speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Finnish speaking - RELOCATION PACKAGE
Salary: �Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Finnish
Posted: 6th Feb 2012

As an English and Finnish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Finnish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Finnish Speaking Cisco Sales and Marketing Agent

Title: Finnish Speaking Cisco Sales and Marketing Agent
Salary: �6.73 per hour
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Finnish
Posted: 6th Feb 2012

gem delivers an exceptional customer service experience through the passion of our people. We provide customer, technical, gaming and sales support across 29 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?

Finnish speaking Cisco Presales Agent

Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet � see www.cisco.com for more information

This role will involve inbound and outbound calling dealing with end users and partners of Cisco. Outbound calling will be from data supplied. As well as enquiries from inbound calls, you will have requests for information in web form and �click-to-chat� format. The majority of the calls will be for end user presales.

You will be involved in generating leads from end user calls to help partners set up marketing campaigns and give advice and support on Cisco products and services. Dealing with Social Media will also be part of your role.

** What are the Essential Criteria?

Candidates should...
� Be fluent in written and spoken Finnish
� Be fluent in written and spoken English
� Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for gem?

� Extremely competitive salary
� gem provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and gem events

The list goes on...
What is the Salary?

�6.73 per hour (equivalent to �14,000 per year) plus bonus per annum gross (taxes to be deducted).

Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week, Monday to Friday 9a.m � 6p.m

Finnish Customer Advisor - Leading Mobile Phone Manufacturer

Title: Finnish Customer Advisor - Leading Mobile Phone Manufacturer
Salary: �9.50phr
Location: West London - London, United Kingdom
Languages: Finnish
Posted: 6th Feb 2012

About us

Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Other
Candidates must have Finnish Language skills

Finnish Speaking Customer Advisor

Title: Finnish Speaking Customer Advisor
Salary: �9.50 per hour
Location: Surrey - South East, United Kingdom
Languages: Finnish
Posted: 6th Feb 2012

About us
Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Other
Candidates must have Finnish Language skills

Customer Service Representative � Different languages required

Title: Customer Service Representative � Different languages required
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Czech
Posted: 6th Feb 2012

Customer Service Representative � Different languages required
Belfast, United Kingdom GB

Job Purpose
Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service or administration role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We are a small friendly team, and with a culture of promoting from within and operations in over 17 countries the opportunities are endless.

Main Duties and Responsibilities

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.

Skills and Specifications
� Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships
� Experience in telephonic and email customer service
� Ideally proven experience in a customer service role
� A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
� Experience of using databases

Essential Criteria:
� Fluency in written and spoken Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian or Swedish
� Excellent Communication Skills and Telephone manner
� Proven Customer Service experience
� Fluent English
� 'Can do' attitude, initiative and genuine commitment to customer service

Desirable Criteria:
� Administration experience
� Experience of Siebel or equivalent database/s

Competitive Benefits Package
We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:
� Continuous paid training on the latest technology
� Private Health/Medical Insurance
� Private Pension
� On site canteen
� Fair care scheme
� Life assurance
� Discounted SKY TV
� Eye Care Reimbursements
� Dental Plan
� 25 days holiday entitlement + extra entitlements
� Discounted local gym membership
� Potential for rapid advancement in many fields, and throughout 17 countries!
� Free Parking, close proximity to city centre by bus or train

What's more?
Working for TeleTech can be summed up in one word� Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

Danish, Swedish, Finnish or Norwegian Customer Advisor

Title: Danish, Swedish, Finnish or Norwegian Customer Advisor
Salary: �8.50-9.00phr + Bonus
Location: West London - London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 5th Feb 2012

Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients.

At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns. Roles available for Swedish, Danish, Norwegian and Finnish speakers

We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the Electronics field.

We provide full and comprehensive training and ongoing support from a proactive and highly skilled management team. We are looking for empathetic people who will join us on our goal to reassure customers and ultimately achieve a fantastic level of customer service. Successful applicants will join our buzzing social Nordic team of around 60.

Main duties and responsibilities:
� Receive pre-sales or after-sales queries and provide advice regarding the queries.
� Assists callers by providing excellent customer service standards with a variety of customer queries.
� Escalates queries and complaints to the relevant colleague or Team Manager. Aims to resolve customer queries at the first point of contact and pro actively learns/improves in order to achieve 100% first time resolution.
� Achieves accuracy and quality targets as set by the Team Manager in relation to self and other team members.
� Achieves productivity targets as set by the Team Manager, in relation to self and other team members.
� Performs other duties assigned.
� Educated to GCSE standard or equivalent preferred.
� Previous Customer Service experience preferred.
� Ability to build rapport with customers (often in difficult situations of complaint / complex handling).
� Knowledge of PC based packages and keyboard skills (ability to use MS Office).
� Ability to promote the product or service to a variety of people from diverse backgrounds. Hours of work: 37.5 hours per week. Flexible between 8am � 5pm Monday to Friday

Pay Rate
�8.50phr raising to �9phr after probation + Bonus (Opportunity to earn �10phr!!!)

Norwegian, Danish, Swedish or Finnish Customer Advisor

Title: Norwegian, Danish, Swedish or Finnish Customer Advisor
Salary: �8.50-9phr + Bonus
Location: West London - London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 5th Feb 2012

Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients. At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns. We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the Electronics field. We provide full and comprehensive training and ongoing support from a proactive and highly skilled management team. We are looking for empathetic people who will join us on our goal to reassure customers and ultimately achieve a fantastic level of customer service. Successful applicants will join our buzzing social Nordic team of around 60.

Main duties and responsibilities:
� Receive pre-sales or after-sales queries and provide advice regarding the queries.
� Assists callers by providing excellent customer service standards with a variety of customer queries.
� Escalates queries and complaints to the relevant colleague or Team Manager. Aims to resolve customer queries at the first point of contact and pro actively learns/improves in order to achieve 100% first time resolution.
� Achieves accuracy and quality targets as set by the Team Manager in relation to self and other team members.
� Achieves productivity targets as set by the Team Manager, in relation to self and other team members.
� Performs other duties assigned.
� Educated to GCSE standard or equivalent preferred.
� Previous Customer Service experience preferred.
� Ability to build rapport with customers (often in difficult situations of complaint / complex handling).
� Knowledge of PC based packages and keyboard skills (ability to use MS Office).
� Ability to promote the product or service to a variety of people from diverse backgrounds.

Hours of work: 37.5 hours per week. Flexible between 8am � 5pm Monday to Friday

Finnish Speaking MSN Moderator

Title: Finnish Speaking MSN Moderator
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Finnish
Posted: 1st Feb 2012

Employment Type: Permanent
Location: Belfast, UK
Role: Finnish Speaking MSN Moderator
Excellent Relocation Package!!
Languages required: English and Finnish
** Who is gem?

gem delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?
Finnish speaking MSN Moderator
MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses.

** What are the Essential Criteria?
Candidates should...
� Be fluent in written and spoken Finnish
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Have excellent technical proficiency and in depth knowledge of Microsoft products
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for gem?

� Competitive salary
� gem provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and gem events

The list goes on...
What is the Salary?
�6.49 per hour (equivalent to �13,500 per annum gross (taxes to be deducted)
Please note that the salaries in gem reflect the lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?
40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.
Does gem offer a relocation package?
For those that are relocating, we offer a fantastic package:
Travel Costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within gem who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270, 000 people and boasts a wide variety of exciting attractions, entertainment and shops.
The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.
To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Finnish Speaking Customer Advisor

Title: Finnish Speaking Customer Advisor
Salary: �9.50phr
Location: West London - London, United Kingdom
Languages: Finnish
Posted: 22nd Jan 2012

About us
Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Other
Candidates must have Finnish Language skills

Business Development Representative Finland

Title: Business Development Representative Finland
Salary: Dependent on Experience
Location: Berkshire - South East, United Kingdom
Languages: English, Finnish
Posted: 16th Jan 2012

Business Development Representative Finland
Location: Winnersh, Reading UK
Status: Full-Time
Department: Field Marketing
Reports to: Business Development Manager

Description:
The role of the Business Development Representative for Named Accounts is to identify and generate a minimum of 20 sales opportunities in Enterprise Named Accounts per month and to support Named Account Managers and generate $1M of Revenue from leads generated per year.

Responsibilities
� Prospecting, lead generation and business development for 3 field based account executives to achieve annual $1M Revenue Target
� Collaborate with regional directors and account executives to win new opportunities and grow the business
� Track and managing prospects through Salesforce.com
� Meeting and exceed monthly quota of 20 New Opportunities per month. Build Rapport and identify goals and SMART objectives of clients, qualify timeframes, decision making process, and key needs
� Participate in team meetings, networking, tradeshow events, and activities to grow the business
� Manage a prospect base consisting of specific target accounts in assigned territory
� Provide reports on all business development activities
� Execute creative lead generation telemarketing activities within the defined territory to increase awareness and interest in QlikView
� Ability to initiate the first phase of the sales cycle, create awareness, interest identify the goal that can lead to a successful sale
� Ability to speak with high level executives about QlikView business solutions
� Ability to overcome objections and effectively articulate a business message

Qualifications
� Business Fluent in English and language for respective country.
� Good phone based networking skills
� Strong hunting mindset
� Strong productivity ethic and goal orientation
� Solution oriented approach to selling and excellent listening skills
� Proven excellent communication skills including the ability to ask direct questions
� Strong business acumen across various industries.
� Able to gain rapport on the phone and quickly gain trust with the prospects as well as the Account Executives.
� Excellent communication skills
� Strong personal leadership
� Eager to learn and continue learning. Able to share best practices
� Strong personal organizational skills and time management.
� Self driven and likes to share success with the field based Account Executives and Regional Directors

About the company

QlikTech: A New Kind of Software Company

QlikTech was founded on the belief that business intelligence (BI) should be about business users. Traditional BI solutions have become bloated, complex software stacks, leaving users confused and frustrated. For 18 years, QlikTech has focused on simplifying decision making for business users across organizations. We pioneered new approaches to accessing, managing, and interacting with data. Our QlikView Business Discovery platform is recognized as a groundbreaking solution. Combined with a relentless focus on customer success and a vibrant, passionate user community, it�s no wonder more than 16,000 companies and 570,000 users in over 100 countries use QlikView, with an industry-leading 96% satisfaction rate.

We deliver software that lets you discover insights � from the bottom up

Traditional BI software is difficult to use, expensive to maintain, and forces users through pre-determined thought paths. QlikView turns this notion upside down, putting data where users can explore it, share it, and combine it at will to find new opportunities and make better decisions. What if everyone in your organization could answer every question? How would that transform your business?

What if instead of being told what data they could have � packaged in a report that might not include what they need � users could simply access the data they wanted, examine it in a clean, intuitive interface, and make changes to their selections with a few clicks? That�s QlikView. Instead of pushing insights from the top down, our software enables users to discover insights on their own, anywhere in the organization � and anywhere outside it, including in the cloud, or on a laptop or mobile device. We simplify collaborative decision-making.

The QlikView Business Discovery platform is powered by our patented, in-memory associative technology, which leverages the latest advances in computing power to consolidate large, disparate data sets in memory and present data to users in a fluid interface within seconds. QlikView adds what�s missing to traditional BI solutions: a way for users to roll their sleeves up and start generating new business insights�now.