Top Language Jobs

Swiss Italian Customer Service Executive North East UK

Title: Swiss Italian Customer Service Executive North East UK
Salary: �16000 per annum
Location: Tyne & Wear - North East, United Kingdom
Languages: English, French, Italian, Swiss German
Posted: 7th Feb 2012

Company: Our client is well known as one of the companies at the forefront of internet security, desktop security and web filtering technologies. Their software has been deployed by Enterprise and Small, Medium and Large customers across the US, Europe and Asia. They currently have a vacancy for a Trilingual French Italian Customer Service Agent based in North East UK.

Role:In the role of Trilingual French Italian Customer Service Agent you will be required to:
- Deliver service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner
- You must follow Policies and Procedures in a positive manner
- A strong understanding of brand policies & empowerment to resolve the customer service requests raised is esential.
-Forwarding any issues to the Team Leader, to ensure the group maintains professionalism at all times.

Skills:
- The ideal candidate must be fluent in English,French and Italian Customer Service Agent.
- You must also have ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000), MS Word & Excel.
- Possess ability in using Communication applications such as telephony equipment
- Excellent written and verbal communication skills in language

Gains: Our client is a very successful company who are in a period of rapid growth. They are offering the ideal candidate a very attractive salary of �16k per annum. If you feel this is a role you cannot miss please to not hesitate to contact us.

Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.

UK+44 20 3468 4181

GERMAN Speaking Recruitment Consultant / Head-hunter Newcastle

Title: GERMAN Speaking Recruitment Consultant / Head-hunter Newcastle
Salary: �30000 - �50000 per annum + with unlimited bonus!!
Location: Tyne & Wear - North East, United Kingdom
Languages: German, Swiss German
Posted: 7th Feb 2012

German Speaking Recruiter / Sales Recruitment Consultant / Head-hunter - Newcastle Upon-Tyne (England, UK) Join the Global Leader!

Full industry leading training! Fed up in a dead end, unrewarding job? Looking for a challenge that will reward you for the work you deserve? Then read on… (for candidates relocating from outside of the UK for this role, some relocation assistance may also be possible)

Realistic 1st year total earnings between �30-50k & potential to make double in your 2nd year. For candidates relocating from outside of the UK for this role, some relocation assistance may also be possible.

Nigel Frank International is a very specialist, young, dynamic, market leading recruitment & head-hunting firm with our HQ based in the heart of the vibrant emerging City of Newcastle Upon-Tyne just two minutes walk from Central Station. We have further offices in the financial district of central London, another just off Wall Street in New York & we have recently launched a brand new office in the exciting cosmopolitan location of Singapore as we continue our World-wide expansion.

Covering a truly Global market, we currently have an opportunity for an ambitious and motivated individual to join our European Recruitment & Head-hunting Team due to very high demand for our services. You will also be working alongside other language speaking colleagues in a highly diverse, fun, challenging & multi-cultural open-plan office environment.

Previous recruitment experience would be an advantage but certainly not essential as we are interested in hearing from;

* Hard working, self-motivated & highly driven individuals

* Graduate calibre individuals, though degree level education is not essential

* You will ideally have at least 6 months Sales, Business Development, Outbound Telesales or Business-to-Business experience but this is not essential as long as you have the desire to thrive & succeed in a competitive sales environment - we are looking for both entry-level and/or experienced professionals

* You should be of a positive, confident & enthusiastic nature with excellent communication skills

* You should be fluent in at least ONE of these following languages - German, Swiss or Austrian dialects

Most importantly however, you should have a genuine passion to work in a fast paced & target driven sales environment. In this role you will be responsible for the full 360 life cycle development, growth & management of long term client and candidate relationships in the market that you are assigned to and in order to succeed you will be given full industry leading training in all aspects of sales, recruitment & head-hunting in a first class career development plan.

This role is mainly office based and you will be dealing with candidates and clients in Europe by telephone from our office here in Newcastle Upon-Tyne though there will be longer term opportunities to meet with clients at business networking events. We already have a strong presence in this region with an established team in place and huge demand from our clients for our services.

This is a unique opportunity for the right person to have a long term lucrative career where you will be given the chance to flourish both professionally and financially as should you join Nigel Frank International, you will be rewarded with a highly competitive salary package with a well-structured & incentivised uncapped bonus scheme.

For those who prove themselves as a consistent performer, then inter-company transfers may also be available to one of our other Global offices covering the Americas or Asia-Pacific markets; an opportunity that has recently been awarded to someone who joined us two years ago.

Other fantastic target related individual & team incentives at Nigel Frank include;

* Exclusive weekend away trips - most recently New York, Barcelona, Amsterdam & Madrid
* Exclusive event hospitality - most recently the British Grand Prix & Wimbledon Tennis
* Fine dining at upscale restaurants on monthly "lunch clubs"
* City night's out including 1st Class train travel, dinner in a Michelin rated restaurant, 5* Hotel Accommodation VIP club access - most recently the famous "Four Seasons" restaurant in New York
* Monthly & Annual high achiever awards inc. 5-figure cash prizes
* Company social nights out & more

We aim grow our consultants organically & encourage promotion to management level from within the business making this a unique chance for exceptional performers to start at the bottom as a trainee and work their way up the firm with a genuine career path. This is a rare opportunity & not just another job for your CV, so for those who want a simple easy ride and have a 9-5 mentality then this would NOT be suitable for you. We very much have a "work extremely hard, play even harder" ethos in the company & are looking for like-minded individuals.

The package will include a base salary of between �15-20k per year depending upon experience & as already stated above, your realistic 1st year total earnings including bonuses are between �30-50k & you have the potential to make double of this figure in only your 2nd year with us.

For more info or to apply contact Anna Zawadzka: anna@nigelfrank.com

Recruitment / Recruiter / Recruiting / Trainee / Graduate / Consultant / Headhunting / Head-hunter / Sales / Business Development / Account Manager / New Business / german / germany / Newcastle Upon Tyne / Gateshead / Durham / Sunderland

French Speaking Tradebook Equities Sales Representative

Title: French Speaking Tradebook Equities Sales Representative
Salary: Competitive + Benefits
Location: Central London - London, United Kingdom
Languages: English, French, Swiss German
Posted: 7th Feb 2012

The Role

Bloomberg Tradebook Europe is looking for a senior sales person to join their equity sales team covering French speaking clients across France, Switzerland, Belgium and the UK. The candidate should have a good understanding of the financial markets, the trading process including STP, OMS connectivity, CMS and have a consultative selling approach adaptable to all client types. Existing client relationships across the above mentioned regions will also be considered.

The successful candidate will join a highly motivated team and be responsible for positioning BLOOMBERG TRADEBOOK's value proposition, products and services to build new business and develop existing business. The candidate will work alongside trading, research and product specialists within Tradebook and also coordinate with other groups across Bloomberg LP.

Qualifications

- Fluent French speaker
- Excellent communication & presentation skills
- Strong understanding of financial markets
- Solid understanding of the needs of European traders with the ability to foresee, interpret
And develop sales accordingly.
- Additional languages would be advantageous.
- Working knowledge of Bloomberg terminal & applications

Italian Customer Service Executive North East UK

Title: Italian Customer Service Executive North East UK
Salary: �16000 per annum
Location: Tyne & Wear - North East, United Kingdom
Languages: Swiss German
Posted: 7th Feb 2012

Company: Our client is well known as one of the companies at the forefront of internet security, desktop security and web filtering technologies. Their software has been deployed by Enterprise and Small, Medium and Large customers across the US, Europe and Asia. They currently have a vacancy for an Swiss German Customer Service Executive based in North East UK.

Role:
In the role of Swiss German Customer Service Executive you will be responsible for:

- Delivering service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner
- You must Follow Policies and Procedures in a positive manner
- You will also have a strong understanding of brand policies & empowerment to resolve the customer service requests raised.
- Forwarding any issues to the Team Leader, to ensure the group maintains professionalism at all times.

Skills:
- The ideal candidate must be fluent in Swiss German and English
- You must also have ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000), MS Word & Excel.
- Possess ability in using Communication applications such as telephony equipment
- Excellent written and verbal communication skills in your language

Gains:Our client is a very successful company who are in a period of rapid growth.They are offering the ideal candidate a very attractive salary of �16k per annum. If you feel this is a role you cannot miss please to not hesitate to contact us.

Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.

UK+44 20 3468 4181

Translation Project Coordinator

Title: Translation Project Coordinator
Salary: �24 - 29K
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Norwegian, Portuguese, Spanish, Czech, Polish, Other Languages, Swiss German
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the regular contact person between our clients (internal and external) and our global network of linguists. The Project Coordinator is responsible for communicating specific detailed instructions to linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.

KEY RESPONSIBILITIES:
� Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
� Manage translation teams and linguistic assets to ensure compliance with RRDs productions workflows and that quality and turn-arounds standards are met.
� Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Keep project admin up-to-date at all times and maintain accurate records of all costs.
� Check projects costs for accuracy and match to purchase order.
� Exercise sound judgment in keeping supervisor informed of potential difficulties.
� Inform supervisor of all issues affecting cost, quality and turn-around.
� Check accuracy of translation prior to sending it to client or to typesetting if needed.

QUALIFICATIONS AND KEY ATTRIBUTES:
-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Fluent in English plus one, ideally two additional languages to mother tongue standard
-Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Familiarity with desktop publishing software (Indesign, QuarkXPress, Framemaker).
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
-Advanced translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum 1.5 years previous project management experience in translation services.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
-Ability to communicate accurately detailed instructions to multilingual vendors.
-Detail and service oriented.
-Clear sense of accountability.

PERSONAL ATTRIBUTES:
Flexible team player
Superior Interpersonal skills
Can mix and relate well to all levels
Demonstrated ability to work well under pressure and unsupervised
Flexibility to work overtime required
Professional demeanor
Focused on goals and the overall team and company objectives
Self-motivated and proactive
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

Bilingual Facilities Administrator (any EU Language)

Title: Bilingual Facilities Administrator (any EU Language)
Salary: Excellent Hourly Rates + paid holiday
Location: Central London - London, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Czech, Estonian, Hungarian, Latvian, Lithuanian, Romanian, Slovak, Swiss German
Posted: 6th Feb 2012

Bilingual Facilities Administrator (any EU Language)

6 months Contract with possible extension

Excellent Hourly Rates + paid holiday + EU public holidays

Ref KP011772

LRS (Language Recruitment Services) is currently seeking a Bilingual Facilities Administrator (any EU Language) to join the Building Services Section of a major EU organisation based in central London to provide administrative support to the Security & Business Continuity Management team

Candidates are required to have solid relevant experience, preferably within facilities/buildings management background, excellent fluency in written and spoken English and additional knowledge of an EU language.Min A level equivalent education is required.

Candidates should be EU passport holders and eligible to work in the UK.

�Assisting the Security Supervisor and team in the management of the security office including access control, CCTV, planning of the equipment maintenance and general administration.

�Duties will include constantly developing systems and procedures to ensure a good level of service is delivered to all internal and external customers at all times.

Preferred:

�Experience with access control, visitor management and CCTV systems would be beneficial.

�Ability to work within a team and have good interpersonal skills.

�Highly motivated service orientated customer facing individual with good communication skills.

�Have experience and ability to train staff.

�Flexibility to work between the hours of 0800 and 1800h Monday to Friday on a shift basis.

�Excellent organisational skills

�Computer literate, web publishing knowledge would be an advantage.

Candidates should be available to start immediately

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible.If you do not hear from us within 5 working days, please assume that your application has not been successful on this occasion.In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

Language Recruitment Services is acting as an Employment Business in relation to this vacancy.

LRSis an equal opportunities employer.

Keywords: Bilingual Facilities Administrator (any EU Language)

Bilingual Facilities Administrator (any EU Language) Bilingual Facilities Administrator (any EU Language) Bilingual Facilities Administrator (any EU Language) Bilingual Facilities Administrator (any EU Language) Bilingual Facilities Administrator (any EU Language) Bilingual Facilities Administrator (any EU Language)

Swiss German & English Speaking Customer Care Agent

Title: Swiss German & English Speaking Customer Care Agent
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Swiss German
Posted: 6th Feb 2012

Employment Type: Permanent

Location: Belfast, UK

Role: Swiss German & English Speaking Customer Care Agent

Excellent Relocation Package!!

Languages required: Swiss German and English

** Who is gem?

delivers an exceptional customer service experience through the passion of our people. We provide customer, technical, gaming and sales support across 29 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?

Swiss German Speaking Cisco Frontline Agent

Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet � see www.cisco.com for more information

A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email.

A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary.

** What are the Essential Criteria?

Candidates should...

� Be fluent in written and spoken Swiss German
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Have experience of Office programs and the Internet and an interest in networking
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for gem?

� Extremely competitive salary
� gem provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and gem events

The list goes on...

What is the Salary?

�6.41 per hour (equivalent to �13,335 per annum gross (taxes to be deducted)
Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday
The operational hours are 6.45am � 6.15pm. A shift may begin at 6.45am and finish 3.45pm, for instance. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does gem offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We have an individual relocation advisor within gem who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 27, 000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Translation Project Manager

Title: Translation Project Manager
Salary: �20 - 25K pro rata
Location: North London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Bulgarian, Czech, Estonian, Hungarian, Lithuanian, Romanian, Turkish, Swiss German
Posted: 6th Feb 2012

Translation Project Manager

Contract � 6 months (possibility of permanent)

Language Recruitment Services is recruiting for an experienced Translation Project Manager on behalf of our client, based in North London. The right candidate will work with a successful international team and be enthusiastic about taking on responsibility, providing a quality service and working with clients.

Duties include
" Manage all stages of translation projects, monitoring workflow, ensuring the highest level of performance in terms of efficiency, quality and customer satisfaction
" Coordinate and recruit external linguists and monitor efficacy, budget and Translation delivery in accordance with agreed deadlines and in appropriate format
" Prioritisation of tasks whilst handling multiple projects simultaneously
" Maintenance of databases on freelance translators
" Prepare reports for the Translation Manager
" Maintain excellent client relationships with regular follow-ups, reporting and client visits and effective communication of any problems
" Create and process client and linguist invoices
" Prepare documents for translation- formatting and supporting client file-types,
" Effective management of time and costs on each project and cost monitoring to maintain profit margins

The Project Coordinator should have excellent organisational, communication and time-management skills with strong attention to detail and the ability to work well as part of a team. Written and spoken fluency in English and fluency in minimum one other European language required

This role is initially available as a 6 month contract, with possibility of becoming permanent

Salary �20 - 25K pro rata

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 7 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Agency in relation to this vacancy.
LRS is an equal opportunities employer

Translation Project Manager
Translation Project Manager
Translation Project Manager
Translation Project Manager
Translation Project Manager

Bilingual EU Secretaries!

Title: Bilingual EU Secretaries!
Salary: �12-�15 per hour
Location: Central London - London, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Bulgarian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Ukrainian, Slovenian, Swiss German, Luxembourgish
Posted: 6th Feb 2012

Bilingual EU Secretaries!

LRS (Language Recruitment Services) are currently recruiting for experienced Bilingual Secretaries for our client, a de-centralised agency of the European Union, responsible for the evaluation and regulation of medicines used throughout the EU. Based in London�s Canary Wharf , our client offers a fast-paced and cosmopolitan working environment, providing excellent training and benefits.

EU Secretarial roles are available on a temp and temp to perm basis and candidates should therefore be available for an immediate start.

Providing top level support to small teams of executives, these roles require excellent organisational, time-management and communication skills. Typical duties include:
- coordinating complex international meetings (preparation, follow-up, minute-taking,)
- liaising with meetings and conference services
- managing expenses and travel co-ordination;
- finalising documents in all EU languages & implementing linguistic changes;
- liaising by telephone, email and in person with a variety of stakeholders, delegates and agents;
- preparing correspondence, typing, filing, managing databases, document production and any other departmental tasks required.

Successful candidates will have proven UK secretarial experience, ideally in a team environment and in medium sized or large organisations. Proactive self-managers with a sense of urgency, time-management and organisational skills and solid team players with strong communication skills. Attention to detail and the ability to prioritise are key, as are advanced MS Office skills and 45 wpm typing.

Fluency in English and a minimum of one other EU language is required:
German; French; Italian; Dutch; Portuguese ; Czech and Slovak; Swedish; Danish; Finnish; Hungarian; Polish; Estonian; Greek; Lithuanian; Latvian; Slovenian; Spanish; Maltese; Romanian; Bulgarian

Hourly rates �12-�15 per hour + paid holiday + EU public holidays. Permanent salary from �24 to 32K + excellent benefits. 37.5 hour working week, flexi-hours.

Candidates must be EU passport holders and educated to A-Level equivalent as a minimum.
Please submit CVs in Europass or Word format-no pdfs

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 7 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise. Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.

LRS is an equal opportunities employer

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Swiss German Speaking Customer Service Advisor

Title: Swiss German Speaking Customer Service Advisor
Salary: Competitive
Location: London, United Kingdom
Languages: English, Swiss German
Posted: 6th Feb 2012

Lebara exists to stay closer to our customers, so they can stay closer to their loved ones. To achieve this, we are focused on delivering outstanding service to our customers. And outstanding customer service only comes from our people being truly outstanding.

The Lebara's customer service department has been recognised as the best in the UK at the Mobile News Awards 2011 and at the UK Customer Experience Awards 2011.We need people who are passionate about customer service, who believe in making people lives better, and who will help us in ensuring the service we provide to our customers remains outstanding.

You will:

- Ensure customer queries/issues/complaints are resolved to the satisfaction of all.
- Liaise with customers, including multi-lingual telephone and written correspondence, handling queries and claims whilst taking responsibility for investigations.
- Resolve faults including Top-up, SMS, Voice and Billing using our Customer Records Management software.
- Investigate international queries to ensure quality is always of a high standard.

What are we looking for?

- Fluent in Swiss German and English. Additional languages an advantage.
- Experience in customer service
- Ability to represent the Lebara brand and deliver outstanding customer service with clarity, passion and enthusiasm.
- Patience, empathy and the ability to work under pressure.

Translation Project Manager � Team Leader with any language

Title: Translation Project Manager � Team Leader with any language
Salary: Excellent
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Hungarian, Latvian, Lithuanian, Polish, Romanian, Ukrainian, Turkish, Swiss German
Posted: 6th Feb 2012

Job Title: Translation Project Manager � Team Leader with any language
Contract: Permanent
Location: Central London
Job Ref: NH011554
Salary: Excellent

My client is urgently seeking talented individuals with solid experience in the translation industry and with great enthusiasm to join a large and busy team. You will be working in a driven and multi cultural environment where meeting the client's requirements is your number one priority.
As Team Leader of a number of Translation Project Managers working on different accounts, the primary focus of your work will be ensuring that projects are managed efficiently by the team - acting as the main contact person between internal and external clients and major vendors, you will be responsible for managing complex projects as well as specific production teams of up to ten Translation Project Coordinators as well as freelancers, and communicating detailed specific instructions to vendors and managing various processes. You will also be accountable for the final quality assurance of translations as well as accurate recording of activities.

Responsibilities:

-Manage workload and allocate tasks and instructions evenly to the team
-Supervising Translation Co-ordinators, monitoring and assigning admin tasks to them and ensuring that all Quality Checks have been carried out
-Responsibility for managing several major client accounts and organising production-related meetings
-Create and developing translations tools used for these accounts (Translation memories, glossaries style guides, etc.) and developing efficient workflows
-Supporting other members of the team in translation estimate analysis and preparation.
-Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators and proofreaders
-Manage in-house freelancers efficiently and cost effectively
-Create status reports for customer service teams
-Hands-on production involvement such as checking completeness and accuracy of translation prior to delivery to client
-Check vendors' invoices for accuracy and match to purchase order and maintain accurate records of all costs.

Requirements:

-Degree or equivalent in Translation studies
-At least two yrs experience in project management within the translation industry preferably dealing with finance, medical or Life Sciences related projects
-Experience of leading a team
-Fluency in English plus any other European language, German language skills would be a great advantage
-Superior interpersonal skills, and the ability to gain the respect of a team in a short space of time
-The ability to work well under pressure and to communicate detailed instructions to multilingual vendors accurately
-Flexibility to work overtime required
-Goal orientated, self-motivated and pro-active and with great stamina
-An improviser and innovator with strong attention to detail
-Strong MS office skills and knowledge of desktop publishing software (Framemaker, QuarkXPress) and solid experience in translation memory experience including TRADOS, Multiterm IX, Context, and glossary and file management.
Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Translation Project Manager � Team Leader with any language Translation Project Manager � Team Leader with any language Translation Project Manager � Team Leader with any language Translation Project Manager � Team Leader with any language Translation Project Manager � Team Leader with any language

Translation Team Leader

Title: Translation Team Leader
Salary: �35 - 39K
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, French, German, Portuguese, Spanish, Swedish, Polish, Swiss German
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the main contact person between our major clients (internal and external) and our global network of linguists. It is responsible for managing complex projects as well as specific production teams including junior and senior PCs and freelancers, communicating specific detailed instructions to foreign speaking linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.
KEY RESPONSIBILITIES:

� Train and provide feedback to Supervisor on PC performance within designated production teams, manage workload ensuring tasks are allocated evenly within the team. Ensure that Quality Checks have been carried out satisfactorily. Monitor that assigned PCs follow established procedures consistently for all administrative tasks and every aspect of the project.
� When required, organize production-related client meetings, coordinate process review on main accounts and create Service Recovery Report. Create and develop GTS translations tools used for these accounts (Translation Memories, style guides, glossaries, account information, etc.) and develop efficient workflows for maximizing the use of these resources.
� Support CRLs and other GTS Mgt members in translations estimate analysis and preparation.
� Manage in-house freelancers efficiently and cost effectively.
� Select and assign translation teams, negotiate deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Exercise sound judgment in keeping supervisor informed of potential difficulties such as issues affecting cost and turn-around.
� Hands-on production involvement such as checking completeness and accuracy of translation prior to delivery to client or sending it to typesetting if needed.
QUALIFICATIONS AND KEY ATTRIBUTES:

-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Excellent written and spoken skills in English plus one, ideally two additional languages to mother tongue
standard
-Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Strong knowledge of desktop publishing software (QuarkXPress, Framemaker)
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations.
-Expert translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum four year previous experience in translation services, including three years Senior Project �
Management/Coordination experience.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time sensitive environment
-Ability to communicate accurately detailed instructions to linguists
-Detail and service oriented
-Clear sense of accountability

PERSONAL ATTRIBUTES:

Flexible team player
Superior Interpersonal skills.
Can mix and relate well to all levels.
Demonstrated ability to work well under pressure and unsupervised.
Flexibility to work overtime required.
Professional demeanor.
Focused on goals and the overall team and company objectives
Self-motivated and pro-active
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

Translation Project Coordinator

Title: Translation Project Coordinator
Salary: Competitive
Location: London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Flemish, Greek, Czech, Estonian, Hungarian, Latvian, Lithuanian, Swiss German
Posted: 6th Feb 2012

Translation Project Coordinator
Fixed Term Contract

Language Recruitment Services (LRS) is urgently searching for a talented individual with a passion for languages and translation to work in their office headquarters based in London. Working as a Translation Project Coordinator you will be the main contact person between internal and external clients and major vendors, as well as being responsible for managing complex projects and freelancers.

Main responsibilities:

*Ensuring that all Quality Checks have been carried out satisfactorily
*Responsible for managing major client accounts and organising production related meetings
*Creating and developing translations tools used for these accounts (Translation memories, glossaries style guides, etc.) and developing efficient workflows
*Managing translators and proofreaders, negotiating rates and deadlines
*Ensuring in-house freelancers are managed efficiently and cost effectively
*Creating status reports for customer service teams
*Involvement in production: checking completeness and accuracy of translation prior to delivery to client
*Check vendors' invoices for accuracy and matching them to POs and maintain accurate records of all costs

Requirements:
*Degree or equivalent in Translation studies
*At least 2 yrs experience in Translation Project Management, Transcreation or Project Coordination ideally dealing with financial, medical or pharmaceutical related projects
*Fluency in any other language ideally German or Swedish
*Superior Interpersonal skills can mix and relate well at all levels
*Ability to work well under pressure and communicate detailed instructions to multilingual vendors accurately
*Flexibility to work overtime required.
*Professional demeanour, goal oriented and self motivated
*Strong MS office skills and knowledge of TRADOS, Multiterm IX, Context, glossary and file management.

Salary Excellent and dependant upon prior experience
Contract - 6 - 12 months fixed term contract with the possibility of becoming permanent

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Translation Project Coordinator, Translation Project Manager, Translation Project Manager,
Translation Project Coordinator, Translation Project Manager, Transation Project Manager,
Translation Project Coordinator, Translation Project Manager, Transcreation Manager,
Translation Project Coordinator, Transcreation Manager, Transcreation Manager, Transcreation Manager, Translation Project Coordinator, Transcreation Manager, Translation Project Coordinator, Translation Project Coordinator

Swiss German Speaking Market Researchers

Title: Swiss German Speaking Market Researchers
Salary: Excellent Hourly Rates
Location: London, United Kingdom
Languages: Swiss German
Posted: 5th Feb 2012

Swiss German Speaking Market Researchers
Locations � London Central, North West London
Excellent Hourly Rates
Job Reference JB011472

Are you fluent in Swiss German with good business English? LRS (Language Recruitment Services) are regularly recruiting for Swiss German speakers to carry out market research projects for our various international clients in London.
The role involves making outbound calls in a B2B environment to establish consumer behaviour trends. You will use scripts to conduct telephone interviews, to obtain key information from a variety of customers,

If you are available immediately and have some experience in Market Research or looking for a position where you can use your excellent communication and languages skills, then please send you CV today

Keywords;
Swiss German Speaking Market Researcher; Swiss German Speaking Market Researcher; Swiss German Speaking Market Researcher; Swiss German Speaking Market Researcher; Swiss German Speaking Market Researcher;
Swiss German Speaking Market Researcher; Swiss German Speaking Market Researcher;

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Swiss German Speaking Market Research

Title: Swiss German Speaking Market Research
Salary: Excellent
Location: Central London - London, United Kingdom
Languages: Swiss German
Posted: 4th Feb 2012

Our client, a successful Market Research group in London, seeks a German Market Researcher for a temporary assignment.

The role will involve making outbound calls in a B2B environment to establish behaviour trends.
You will use scripts to conduct in-depth telephone interviews, to obtain key information from a variety of customers, using open-ended interviewing techniques to obtain reasons for choosing specific products or services.

Candidate Profile:

The ideal candidate for the role will speak German with a good level of English and have experience in market research or lead generation. Applicants should be available to start at short notice, be reliable, hard-working and have good communication skills. Experience with CATI and Excel is essential is preferable.

>>> APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM <<<
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

Swiss German Speaking Market Researcher

Title: Swiss German Speaking Market Researcher
Salary: �8.50
Location: West London - London, United Kingdom
Languages: Swiss German
Posted: 4th Feb 2012

Our client, a successful Marketing group in London, seeks a Swiss German speaking Market Researcher for an ongoing week temporary assignment.

The role will involve making outbound calls in a B2B environment to establish behaviour trends.
You will use scripts to conduct in-depth telephone interviews, to obtain key information from a variety of customers, using open-ended interviewing techniques to obtain reasons for choosing specific products or services.

Candidate Profile:

The ideal candidate for the role will speak Swiss German with a good level of English and have experience in market research. Applicants should be available to start at short notice, be reliable, hard-working and have good communication skills. Experience with CATI and Excel is essential is preferable.

Swiss German Market Researcher

Title: Swiss German Market Researcher
Salary: Excellent Hourly Rates
Location: Central London - London, United Kingdom
Languages: Swiss German
Posted: 4th Feb 2012

Our client, a successful Marketing group in London seeks a German speaking Market Researcher who has excellent communication skills to carry out an assignment on a major Swiss project.

The role will involve making outbound calls in a B2B environment to establish behaviour trends.
You will use scripts to conduct in-depth telephone interviews, to obtain key information from a variety of customers, using open-ended interviewing techniques to obtain reasons for choosing specific products or services.

Candidate Profile:

The ideal candidate for the role will speak Swiss German with a good level of English and have experience in communication. Applicants should be available to start at short notice, be reliable, hard-working and have good communication skills.

Keywords: Swiss German; Swiss German;Swiss German;Swiss German;Swiss German;Swiss German;Swiss German;Swiss German;Swiss German;

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Enterprise Inside Sales Executive (EIS) DACH

Title: Enterprise Inside Sales Executive (EIS) DACH
Salary: Dependent on Experience
Location: Berkshire - South East, United Kingdom
Languages: English, German, Swiss German
Posted: 16th Jan 2012

POSITION SUMMARY

The role of the Inside Enterprise Sales Representative is to work in partnership with 1 � 2 Named Account Managers to generate and close new licenses sales opportunities for their account base and with field based account executives. An EIS Executive is responsible for their own unique license revenue target, and also working strategically with Named Account or Key Account Executives to identify and generate new business opportunities which will be closed by field sales. The role is accountable for proactively prospecting new business opportunities, up-selling to existing customers and exceeding quarterly and annual targets and maximizing revenue opportunity across the respective region.

KEY RESPONSIBILITIES & TASKS

� Identify, generate, propose and close sales opportunities for QlikTech�s product and service solutions over the phone. Identify areas of expansion and build business plans for a defined territory and close these over the phone.
� Work with Named or Key account manager on new business plan to identify new business opportunities and fully qualify these opportunities using Customer Centric Selling Sales Process to Goal Identified Standard as well as book initial introduction meeting.
� Achieve the required quantity and quality of outbound calls to prospects to qualify and convert enough new business to meet a monthly quota.
� Generate sales by cold/warm calling current and prospective customers
� Provide pricing, proposals and take orders over the phone and through email. Utilize phone, email and web tools to communicate and present company offerings
� Answer/respond to customers inbound questions
� Maintain Salesforce.com with accurate date
� Work in team environment with the Field and Channel sales organization.
� To meet and/or exceed individual product and services revenue quota Effectively build and execute a territory plan to maximize revenue Weekly forecasting using the Customer Centric Selling methodology.
� Weekly forecasting using the Customer Centric Selling methodology is necessary
� Keep knowledge up to date on the BI Market and meet training targets to maintain a thorough understanding of QlikTech Products, processes and promotions to provide the highest levels of sales support.

COMPETENCIES & SKILLS

� 5+ years of experience in Inside Sales; preferably with technical or software companies Excellent interpersonal and customer relationship building skills required
� Excellent written, oral and listening skills required Strong business acumen
� Strong ability to influence at all levels and strong new business development and negotiations skills
� Must be comfortable speaking with high level decision makers
� Excellent time management, multi tasking and organizational skills required.
� Demonstrated ability to be proactive and take initiative to get things done Technical sales experience a plus
� Tenacity/Intensity and results orientation.
� Customer Centric Selling experience an asset - strong customer focus
� Passion for Improving Business Performance and for Your Ongoing Professional Development

Languages
� Business level in verbal and written communication English mandatory
� Business level in verbal and written communication in either German or Swiss German
� Other relevant languages would be an advantage

Experience
� Sales force.com proficience, windows and ms office
� Technical knowledge � BI experience/software sales

Inside Sales Executive DACH

Title: Inside Sales Executive DACH
Salary: Dependent on Experience
Location: Berkshire - South East, United Kingdom
Languages: English, German, Swiss German
Posted: 16th Jan 2012

POSITION SUMMARY

The Inside Sales Executive is accountable for proactively prospecting new business opportunities, up-selling to existing customers and exceeding quarterly and annual targets and maximizing revenue opportunity across the respective region. The primary focus is on targeted accounts of 1000 users or less

KEY RESPONSIBILITIES & TASKS

� Identify, generate, propose and close sales opportunities for QlikTech�s product and service solutions over the phone, face to face selling if needed and participating in marketing sales events. Identify areas of expansion and build business plans for a defined territory.
� Achieve the required quantity and quality of outbound calls to prospects to qualify and convert enough new business to meet a monthly quota.
� Keep knowledge up to date of the BI market and meet training targets to maintain a thorough understanding of QlikTech Products, process and promotions to provide highest levels of sales support
� Provide pricing, proposals and take orders over the phone and through email. Utilize phone, email and web tools to communicate and present company offerings.
� Submit accurate weekly forecasts and any other reporting requirements in conjunction with salesforce.com
� To meet and/or exceed individual product and services revenue quota Effectively build and execute a territory plan to maximize revenue Weekly forecasting using the Customer Centric Selling methodology.

COMPETENCIES & SKILLS

� 5+ years of experience in Inside Sales; preferably with technical or software companies Excellent interpersonal and customer relationship building skills required
� Excellent written, oral and listening skills required Strong business acumen
� Strong ability to influence at all levels and strong negotiations skills
� Must be comfortable speaking with high level decision makers
� Excellent time management, multi tasking and organizational skills required.
� Demonstrated ability to be proactive and take initiative to get things done Technical sales experience a plus
� Tenacity/Intensity and results orientation.
� Customer Centric Selling experience an asset - strong customer focus
� Passion for Improving Business Performance and for Your Ongoing Professional Development

Qualifications
� Bachelor equivalent mandatory
� Master equivalent preferable
� MBA advantageous

Languages
� Business level English mandatory
� Business level German or Swiss German mandatory
� Other relevant languages would be an advantage

Experience
� Sales force.com proficience, windows and ms office
� Technical knowledge � BI experience/software sales

Business Development Representative DACH

Title: Business Development Representative DACH
Salary: Dependent on Experience
Location: Berkshire - South East, United Kingdom
Languages: English, German, Swiss German
Posted: 16th Jan 2012

Business Development Representative DACH
Location: Winnersh, Reading UK
Status: Full-Time
Department: Field Marketing
Reports to: Business Development Manager

Description:
The role of the Business Development Representative for Named Accounts is to identify and generate a minimum of 20 sales opportunities in Enterprise Named Accounts per month and to support Named Account Managers and generate $1M of Revenue from leads generated per year.

Responsibilities
� Prospecting, lead generation and business development for 3 field based account executives to achieve annual $1M Revenue Target
� Collaborate with regional directors and account executives to win new opportunities and grow the business
� Track and managing prospects through Salesforce.com
� Meeting and exceed monthly quota of 20 New Opportunities per month. Build Rapport and identify goals and SMART objectives of clients, qualify timeframes, decision making process, and key needs
� Participate in team meetings, networking, tradeshow events, and activities to grow the business
� Manage a prospect base consisting of specific target accounts in assigned territory
� Provide reports on all business development activities
� Execute creative lead generation telemarketing activities within the defined territory to increase awareness and interest in QlikView
� Ability to initiate the first phase of the sales cycle, create awareness, interest identify the goal that can lead to a successful sale
� Ability to speak with high level executives about QlikView business solutions
� Ability to overcome objections and effectively articulate a business message

Qualifications
� Business Fluent in English and language for respective country.
� Good phone based networking skills
� Strong hunting mindset
� Strong productivity ethic and goal orientation
� Solution oriented approach to selling and excellent listening skills
� Proven excellent communication skills including the ability to ask direct questions
� Strong business acumen across various industries.
� Able to gain rapport on the phone and quickly gain trust with the prospects as well as the Account Executives.
� Excellent communication skills
� Strong personal leadership
� Eager to learn and continue learning. Able to share best practices
� Strong personal organizational skills and time management.
� Self driven and likes to share success with the field based Account Executives and Regional Directors

About the company

QlikTech: A New Kind of Software Company

QlikTech was founded on the belief that business intelligence (BI) should be about business users. Traditional BI solutions have become bloated, complex software stacks, leaving users confused and frustrated. For 18 years, QlikTech has focused on simplifying decision making for business users across organizations. We pioneered new approaches to accessing, managing, and interacting with data. Our QlikView Business Discovery platform is recognized as a groundbreaking solution. Combined with a relentless focus on customer success and a vibrant, passionate user community, it�s no wonder more than 16,000 companies and 570,000 users in over 100 countries use QlikView, with an industry-leading 96% satisfaction rate.

We deliver software that lets you discover insights � from the bottom up

Traditional BI software is difficult to use, expensive to maintain, and forces users through pre-determined thought paths. QlikView turns this notion upside down, putting data where users can explore it, share it, and combine it at will to find new opportunities and make better decisions. What if everyone in your organization could answer every question? How would that transform your business?

What if instead of being told what data they could have � packaged in a report that might not include what they need � users could simply access the data they wanted, examine it in a clean, intuitive interface, and make changes to their selections with a few clicks? That�s QlikView. Instead of pushing insights from the top down, our software enables users to discover insights on their own, anywhere in the organization � and anywhere outside it, including in the cloud, or on a laptop or mobile device. We simplify collaborative decision-making.

The QlikView Business Discovery platform is powered by our patented, in-memory associative technology, which leverages the latest advances in computing power to consolidate large, disparate data sets in memory and present data to users in a fluid interface within seconds. QlikView adds what�s missing to traditional BI solutions: a way for users to roll their sleeves up and start generating new business insights�now.