Top Language Jobs

Danish speaking sales account manager

Title: Danish speaking sales account manager
Salary: From �23,000 per annum + 6% commission on profit for new business
Location: South London - London, United Kingdom
Languages: English, Danish
Posted: 10th Feb 2012

EXCELLENT JOB OPPORTUNITY FOR A FLUENT DANISH SPEAKER WITH GREAT DEVELOPMENT POSSIBILITIES

3 positions currently available

Flashbay are looking for sales professionals with prior experience in B to B sales.

Full time fluent Danish speaking sales account manager - from �23 000 per annum + commission (3% of gross profit per deal for existing customers, and 6% of gross profit per deal for new business). With your commission you can expect to add between �10k and �20k per annum to your basic salary depending on your sales ability and determination.

Flashbay require a motivated, capable and committed Danish speaking sales account manager to join our dynamic, fast growing team at our new offices at Imperial Wharf, SW6.

We ideally require a graduate looking for a challenging role and wishing to develop a career within a very dynamic and entrepreneurial company.

Experience of one or more of the following areas would be advantageous:
- Sales (ideally in the technology and/or promotional markets)
- Customer relationship management
- IT

The successful candidate will be responsible for managing relationships with existing clients and developing new opportunities based on contacts from interested potential customers.

The successful candidate will also have strong IT skills and be highly effective and efficient using Microsoft Office and internet based applications. In addition, you will be able to learn new skills quickly and work autonomously in a fast-paced environment.

As the position will also involve establishing telephone contact with our existing clients you will be a very effective and confident communicator, able to deal comfortably with clients and colleagues at all levels. Fluency in Danish and English, both written and spoken, is essential.

The position is available immediately and is open to all individuals who currently have the legal right to work in the UK.

We will hold telephone interviews for potential candidates (conducted in English) before inviting short listed candidates for interview.

Summary
Term: Permanent
Salary: From �23 000 per annum + 6% commission on profit for new business.
Working hours: 8:00am to 17:00pm Monday to Friday (Full time)
Minimum education: Undergraduate Degree or equivalent (technical/scientific/engineering backgrounds are advantageous)
Languages: Danish and English

Multilingual Medical Information Officer

Title: Multilingual Medical Information Officer
Salary: 18-25K
Location: North East, United Kingdom
Languages: Danish, Norwegian, Swedish, Czech, Romanian
Posted: 10th Feb 2012

Qualifications: Science degree or equivalent, eg nurse

Languages: Swedish, Czech, Norwegian, Danish or Romanian

UK office (Richmond, North Yorkshire) or home office based

Expanding our global team due to successful contract bids

Comprehensive training and career development

Job background:

Professional Information is a leading Medical Information (MI) service provider. We work with over 85 Pharma companies, answering questions on their medicines from doctors, pharmacists & nurses. Our role is to provide information from the literature or other sources to healthcare professionals so they can make clinical decisions. We also help patients understand and use their medicines better.

Our Global multilingual team now comprises over 35 people speaking a variety of mainly European languages. We are continuing to be successful in winning global contracts and therefore need to expand this team further.

We are seeking life science graduates, whose mother tongue is Swedish, Czech, Norwegian, Danish or Romanian and are fluent in English to join this rapidly expanding part of our business.

Training and career development are a major focus of our business. We provide all the ongoing training you will need to ensure that you rapidly develop the skills required to become competent and effective in this interesting and challenging career. We also develop people further through the Company�s personal development programmes.

We are a company of 120 people, all working in the medical information field and, because of our size and expertise, you will have the opportunity to work across many different therapeutic areas. However, we are still a small enough company to make it a friendly place to work.

This role appeals to people who want to make use of both their language skills and science background in an environment relating to health and the use of medicines.

Job primary duties:

As part of a team, you will take responsibility for handling enquiries in both English plus at least one other language in which you are fluent.

You will provide factual information about medicines in response to enquiries from healthcare professionals and the general public. This may involve providing the information from an already prepared answer or having to research the literature to find the relevant information to answer an enquiry. If you enjoy a challenge, then this is certainly the role for you. Medical Information is a stretching career but, at Professional Information, outstanding management back-up is provided at all times to support you in your day to day responsibilities and the development of new skills.

Job qualifications:

Fluent in: Swedish, Czech, Norwegian, Danish or Romanian.

Fluent in English.

A human life sciences qualification. The current team at Professional Information includes a broad mix of science degrees, nurses, therapists including physiotherapists and psychologists, pharmacists, pharmacy technicians and dispensers.

Excellent verbal communication skills.

Attention to detail.

Strong organisational skills.

Salary Expectations

Dependant upon experience and qualifications and will be in the region of 18�25K.

Danish Speaking Programme Manager

Title: Danish Speaking Programme Manager
Salary: Competitive
Location: West London - London, United Kingdom
Languages: English, Danish
Posted: 8th Feb 2012

TerraCycle is one of the most dynamic green businesses in the US. Named "The Coolest Little Startup in America� by Inc Magazine, the company was recently featured in The Daily Telegraph.

The Danish Programme Manager will report directly to the Nordic Regional Manager(who is based in London). Responsibilities include:

� Liaising with Danish brand partners and managing existing collection programmes
� Drafting and distributing high-�‐quality, effective Press Release and Pitches
� Pitching TerraCycle�s story and products to Broadcast/Print/Online media sources
� Writing and translating copy for products and website.
� Supporting the management of the local TerraCycle logistics network and website infrastructure
� Marketing TerraCycle programme to local organisations
� Working with the Nordic Manager to grow the business in the region by attracting new brand partners
� Handling Customer Service duties

The ideal candidate should thrive in a fast-�‐paced, startup environment and juggle multiple responsibilities amidst shifting deadlines and priorities.

Requirements:

- Excellent communication and presentation skills
-� A demonstrated interest in sustainable/green business
-� A relevant degree or equivalent experience
-� Experience in publicising consumer products or environmental programmes is a plus
-� Knowledge of local media is a plus, but not essential
-� Experience within the packaging or CPG industry would be beneficial
-� Fluency in Danish is required and other language skills would be beneficial
Compensation:

Salary will be negotiated
25 Paid Holidays days

Swedish, Danish or Norwegian Speaking Sales Account Manager

Title: Swedish, Danish or Norwegian Speaking Sales Account Manager
Salary: 18-22k per annum dependant on experience
Location: Manchester - North West, United Kingdom
Languages: Danish, Norwegian, Swedish
Posted: 7th Feb 2012

Background

The candidate will come from either an electrical manufacturer or wholesaler with sales and possibly some technical experience. They will preferably have experience in distribution or managing relationships in the electrical sector.

The Role

The objective of the role is to develop the electrical trading business. This will involve developing new accounts across the whole country by phone, email and a number of customer /supplier business visits. Visits will be supported by ESL. Training will be provided and will take a number of months, dependent on the experience and the aptitude of the individual concerned.

1. Research and development into new potential accounts. This will involve internet research and cold calling.
2. Involved in the development, implementation and execution of sales and marketing strategies.
3. Monitor and asses the electrical market, looking for trends that can be utilised for future growth opportunities
4. Development and maintenance of new and existing customers by phone, email and visits.
5. Responsible for building customer partnerships which include developing relationships at the highest decision making levels in the client�s organization.
6. Lead meetings with client and develops project timelines, project plans and specifications on client demands.
7. Proposing pricing strategy for products
8. Analyse reports regarding sales activities, costs, operations and forecast data to determine future sales strategy
9. Achieving profitable sales against a monthly target
10. Processing sales and purchasing orders as required
11. On occasion purchasing of goods from specific suppliers to meet customer requirements.
12. Liaison with other staff on deals and general business
13. Provision of hospitality for customers / suppliers

Danish Speaking Customer Service Specialist

Title: Danish Speaking Customer Service Specialist
Salary: circa �15,000 + generous shift allowance + benefits package including pension & life assurance
Location: Cambridgeshire - East Anglia, United Kingdom
Languages: English, Danish
Posted: 7th Feb 2012

At WhiteConcierge we deal with some pretty amazing requests on behalf of some pretty remarkable people. Whatever our customers need and wherever they are in the world, WhiteConcierge delivers. So long as it�s legal and ethical we always get it done. If you ever experience two days the same when you�re working for us, you must be on annual leave!

You will be a lifestyle specialist, helping our clients get the very most out of their business, travel and leisure plans, providing an intelligent service for people whose time can�t be left to chance.

WhiteConcierge is Europe�s leading B2B concierge, travel and lifestyle management service. Our team operates on a 24/7 basis in 9 languages, serving our global customer base. The success of our business is driven by our people � we pride ourselves on delivering a unique service that is absolutely second to none. A WhiteConcierge Customer Service Specialist is a creative thinker, a natural communicator and an imaginative problem solver; above all they are dedicated to customer service.

First and foremost, we need polished people with an incredible passion and drive for perfection in everything they do. Lifestyle management service experience is an advantage but not essential � a team player with the ability to multitask and to effectively manage your time, whilst delivering exceptional customer service is paramount.

WhiteConcierge Ltd is an Equal Opportunities Employer.

Guaranteed Interview Scheme

As an Equal Opportunities Employer we actively encourage applications from people with disabilities. If you have a disability and have claimed a guaranteed interview, then you only need to meet the minimum qualifying criteria for the job you have applied for at the application and selection testing stages of the recruitment process. You will then automatically be invited to the final stage.

For more information about our business please visit www.WhiteConcierge.com

NO AGENCIES PLEASE
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.

Scandinavian Speaking Fixed Income Data Researcher

Title: Scandinavian Speaking Fixed Income Data Researcher
Salary: Competitive + Benefits
Location: Central London - London, United Kingdom
Languages: Danish, Norwegian, Swedish
Posted: 7th Feb 2012

The Role

We are seeking highly motivated, detail oriented people to join the Global Data European Fixed Income team. This group provides real time market data which is used by our clients to make informed investment decisions. Your main responsibilities will be to update, maintain and process bond data for the EMEA. You will develop relationships with some of the world's largest companies, Lead Managers and Trustees to ensure the accuracy and timely collation of this information.

Responsibilities:

- Updating and processing data onto the Bloomberg database in a timely manner
for Bonds
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within assigned market

Qualifications

- Fluency in a Scandinavian language (Swedish, Norwegian or Danish) and English language is essential.
- Keen interest in financial markets
- Bachelors degree or equivalent work experience
- Excellent communication and customer service skills
- Speed and accuracy when processing data
- Experience of processing data is desirable
- Ability to interact with clients within the financial industries

Danish, Dutch and Norwegian Speaking Technical Customer Support Advisor

Title: Danish, Dutch and Norwegian Speaking Technical Customer Support Advisor
Salary: �16,000 circa + KPI Bonus
Location: Dorset - South West, United Kingdom
Languages: Danish, Dutch, Norwegian
Posted: 7th Feb 2012

Do you want to work in a growing company within the thriving wireless industry?
We are a Global company with our European Headquarters based on the beautiful South West coast of England in Poole, Dorset.

The Technical Customer Support Agent role involves providing excellent customer service whilst finding solutions for problems with mobile phones.

As a Technical Customer Support Agent you will:

� Have the ability to speak fluently in English and any of the following languages; Danish, Dutch, French, German, Norwegian or Swedish.
� Provide customer support via inbound telephone calls and e-mails. Resolving customer issues in an efficient manner and ensuring the customer is satisfied.
� Achieve your personal targets and customer SLAs (service level agreements) targets by resolving customer issues in a timely manner.
� Accurately log customer and product information into the in-house database.
� Proactively develop skills and knowledge through effective team working and use of systems.

To be a Technical Customer Support Agent you will need to have:

� Proven experience of delivering customer excellence.
� Excellent written and verbal communication skills.
� Problem solving skills and be an analytical thinker.
� A technical ability and relish new challenges.
� An ability to manage your time and work load effectively.

Full training will be provided to enable you to give Technical Customer Support.

The hours are: Monday to Sunday on a shift pattern 8:00am - 9:00pm (37.5 hour week over 5 days).

In return we provide excellent training and career opportunities with a salary from �15,000-�17,000 and an opportunity to earn �1,500 KPI bonus and attractive benefits.

Translation Project Coordinator

Title: Translation Project Coordinator
Salary: �24 - 29K
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Norwegian, Portuguese, Spanish, Czech, Polish, Other Languages, Swiss German
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the regular contact person between our clients (internal and external) and our global network of linguists. The Project Coordinator is responsible for communicating specific detailed instructions to linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.

KEY RESPONSIBILITIES:
� Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
� Manage translation teams and linguistic assets to ensure compliance with RRDs productions workflows and that quality and turn-arounds standards are met.
� Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Keep project admin up-to-date at all times and maintain accurate records of all costs.
� Check projects costs for accuracy and match to purchase order.
� Exercise sound judgment in keeping supervisor informed of potential difficulties.
� Inform supervisor of all issues affecting cost, quality and turn-around.
� Check accuracy of translation prior to sending it to client or to typesetting if needed.

QUALIFICATIONS AND KEY ATTRIBUTES:
-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Fluent in English plus one, ideally two additional languages to mother tongue standard
-Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Familiarity with desktop publishing software (Indesign, QuarkXPress, Framemaker).
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
-Advanced translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum 1.5 years previous project management experience in translation services.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
-Ability to communicate accurately detailed instructions to multilingual vendors.
-Detail and service oriented.
-Clear sense of accountability.

PERSONAL ATTRIBUTES:
Flexible team player
Superior Interpersonal skills
Can mix and relate well to all levels
Demonstrated ability to work well under pressure and unsupervised
Flexibility to work overtime required
Professional demeanor
Focused on goals and the overall team and company objectives
Self-motivated and proactive
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

Technical Support Representative (Danish speaking) + RELOCATION PACKAGE

Title: Technical Support Representative (Danish speaking) + RELOCATION PACKAGE
Salary: �Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Danish
Posted: 6th Feb 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

As a Danish speaking Technical Support Representative you will be a supporting customers in both Danish and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Danish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� �Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

EA Danish Gaming Support Agent

Title: EA Danish Gaming Support Agent
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Danish
Posted: 6th Feb 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Danish Speaking EA Gaming Support Agent

The person in this position will work in a team to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Danish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

�7.45 per hour (equivalent to �15,500 per annum gross (taxes to be deducted).
Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

Freelance experienced proofreaders

Title: Freelance experienced proofreaders
Salary: �12 - 14ph
Location: London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish, Icelandic
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide.
Our translation team in London is expanding its database of financial, legal and medical quality checkers. We are now looking for experienced linguists to join our pool of proofreaders/ quality checkers.

Language combinations:
English to Swedish or Finnish or Danish or Icelandic or Norwegian
or
French to Swedish or Finnish or Danish or Icelandic or Norwegian
or
German to Swedish or Finnish or Danish or Icelandic or Norwegian

General requirements:
- Educated to degree level; Translation, Journalist, Writing degree is a plus
- Has proofreading experience ideally in either financial, legal or medical field
- Detail oriented and has an eye for the less obvious errors in a text

Successful candidates will be shortlisted, tested, vetted and in turn will be added to our database of regular proofreaders.

If you are interested joining us, please send your up to date cv with your best hourly rate to Agi to agnes.x.szaniszlo@rrd.com .

We may not be able to reply to all applicants if all minimum requirements are not met, if the email is not sent to the email address provided, or if the posting reference is not included in the title field as requested.

Translation Team Leader

Title: Translation Team Leader
Salary: �35 - 39K
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, French, German, Portuguese, Spanish, Swedish, Polish, Swiss German
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the main contact person between our major clients (internal and external) and our global network of linguists. It is responsible for managing complex projects as well as specific production teams including junior and senior PCs and freelancers, communicating specific detailed instructions to foreign speaking linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.
KEY RESPONSIBILITIES:

� Train and provide feedback to Supervisor on PC performance within designated production teams, manage workload ensuring tasks are allocated evenly within the team. Ensure that Quality Checks have been carried out satisfactorily. Monitor that assigned PCs follow established procedures consistently for all administrative tasks and every aspect of the project.
� When required, organize production-related client meetings, coordinate process review on main accounts and create Service Recovery Report. Create and develop GTS translations tools used for these accounts (Translation Memories, style guides, glossaries, account information, etc.) and develop efficient workflows for maximizing the use of these resources.
� Support CRLs and other GTS Mgt members in translations estimate analysis and preparation.
� Manage in-house freelancers efficiently and cost effectively.
� Select and assign translation teams, negotiate deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Exercise sound judgment in keeping supervisor informed of potential difficulties such as issues affecting cost and turn-around.
� Hands-on production involvement such as checking completeness and accuracy of translation prior to delivery to client or sending it to typesetting if needed.
QUALIFICATIONS AND KEY ATTRIBUTES:

-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Excellent written and spoken skills in English plus one, ideally two additional languages to mother tongue
standard
-Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Strong knowledge of desktop publishing software (QuarkXPress, Framemaker)
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations.
-Expert translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum four year previous experience in translation services, including three years Senior Project �
Management/Coordination experience.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time sensitive environment
-Ability to communicate accurately detailed instructions to linguists
-Detail and service oriented
-Clear sense of accountability

PERSONAL ATTRIBUTES:

Flexible team player
Superior Interpersonal skills.
Can mix and relate well to all levels.
Demonstrated ability to work well under pressure and unsupervised.
Flexibility to work overtime required.
Professional demeanor.
Focused on goals and the overall team and company objectives
Self-motivated and pro-active
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

Freelance desktop publishers

Title: Freelance desktop publishers
Salary: �13 - 20ph
Location: London, United Kingdom
Languages: English, Danish, Dutch, French, German, Mandarin, Portuguese, Russian, Spanish, Other Languages
Posted: 6th Feb 2012

RR Donnelley is looking for experienced freelance desktop publishers for either in-house or home based work.

RR Donnelley is a global translation and publishing agency. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide.

One of our clients sends design requests regularly to recreate their Medical Brochures, Spech Sheets and Marketing campaign flyers either by using already existing files/ templates that we have to update with new images/ contents, or by creating new files completely from scratch.
The files we normally work with come from the US and need to be �Europeanised� so that they can be used in the European target market.

We usually work with English files - translation is at a later stage � therefore there is no language requirement other than English.

Requirements:
- Experienced InDesign user � ideally have your own tools
- Experience in creating/ updating brochures, flyers, etc
- Available on a freelance basis either in Central London or from home

If you are interested in joining our team as a freelancer, please send your cv with your rates and availability to Agi to agnes.x.szaniszlo@rrd.com

Customer Service Representative � Different languages required

Title: Customer Service Representative � Different languages required
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Czech
Posted: 6th Feb 2012

Customer Service Representative � Different languages required
Belfast, United Kingdom GB

Job Purpose
Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service or administration role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We are a small friendly team, and with a culture of promoting from within and operations in over 17 countries the opportunities are endless.

Main Duties and Responsibilities

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.

Skills and Specifications
� Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships
� Experience in telephonic and email customer service
� Ideally proven experience in a customer service role
� A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
� Experience of using databases

Essential Criteria:
� Fluency in written and spoken Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian or Swedish
� Excellent Communication Skills and Telephone manner
� Proven Customer Service experience
� Fluent English
� 'Can do' attitude, initiative and genuine commitment to customer service

Desirable Criteria:
� Administration experience
� Experience of Siebel or equivalent database/s

Competitive Benefits Package
We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:
� Continuous paid training on the latest technology
� Private Health/Medical Insurance
� Private Pension
� On site canteen
� Fair care scheme
� Life assurance
� Discounted SKY TV
� Eye Care Reimbursements
� Dental Plan
� 25 days holiday entitlement + extra entitlements
� Discounted local gym membership
� Potential for rapid advancement in many fields, and throughout 17 countries!
� Free Parking, close proximity to city centre by bus or train

What's more?
Working for TeleTech can be summed up in one word� Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

Customer Service Representative (Danish speaking) + RELOCATION PACKAGE

Title: Customer Service Representative (Danish speaking) + RELOCATION PACKAGE
Salary: �Competitive Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Danish
Posted: 6th Feb 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

We are currently recruiting for a Danish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.

Essential skills:
� Fluency in written and spoken Danish
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:
� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

MARKET RESEARCHERS / ANALYSTS / SUPERVISORS: ALL LANGUAGES

Title: MARKET RESEARCHERS / ANALYSTS / SUPERVISORS: ALL LANGUAGES
Salary: Excellent Hourly Rates
Location: Kent - South East, United Kingdom
Languages: English, Cantonese, Danish, Dutch, French, German, Mandarin, Portuguese, Russian, Swedish, Polish
Posted: 5th Feb 2012

We urgently require Market Researchers for current and forthcoming projects. Native level language skills are essential.

Candidates should be experienced in conducting in-depth interviews to CEO level.

Desk research experience very useful for some projects.

Projects typically last for between two and six weeks, and we always try to offer good candidates the opportunity to work with us on future projects.

The Business Advantage Group Plc is a specialist international research, marketing and management consulting practice operating in the information Technology Sector.

The company is based in Petts Wood, Orpington, Kent - only a 25 minute train journey from Charing Cross, Waterloo, London Bridge or Victoria. 1 minute walk from Petts Wood Station - very easy to commute if you are located or looking for a position in London.

Business Advantage provides services to their clients under four main service areas:

�marketing and management consultancy;

�market research;

�database services - building, cleaning and management;

�sales and marketing services;

Danish Customer Advisor

Title: Danish Customer Advisor
Salary: �8.50 - �9.00 per hour + Bonus
Location: West London - London, United Kingdom
Languages: Danish
Posted: 5th Feb 2012

Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision. � Ability to interact positively with peers and supervisors.

Other
Candidates must have Danish Language skills

Danish, Swedish, Finnish or Norwegian Customer Advisor

Title: Danish, Swedish, Finnish or Norwegian Customer Advisor
Salary: �8.50-9.00phr + Bonus
Location: West London - London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 5th Feb 2012

Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients.

At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns. Roles available for Swedish, Danish, Norwegian and Finnish speakers

We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the Electronics field.

We provide full and comprehensive training and ongoing support from a proactive and highly skilled management team. We are looking for empathetic people who will join us on our goal to reassure customers and ultimately achieve a fantastic level of customer service. Successful applicants will join our buzzing social Nordic team of around 60.

Main duties and responsibilities:
� Receive pre-sales or after-sales queries and provide advice regarding the queries.
� Assists callers by providing excellent customer service standards with a variety of customer queries.
� Escalates queries and complaints to the relevant colleague or Team Manager. Aims to resolve customer queries at the first point of contact and pro actively learns/improves in order to achieve 100% first time resolution.
� Achieves accuracy and quality targets as set by the Team Manager in relation to self and other team members.
� Achieves productivity targets as set by the Team Manager, in relation to self and other team members.
� Performs other duties assigned.
� Educated to GCSE standard or equivalent preferred.
� Previous Customer Service experience preferred.
� Ability to build rapport with customers (often in difficult situations of complaint / complex handling).
� Knowledge of PC based packages and keyboard skills (ability to use MS Office).
� Ability to promote the product or service to a variety of people from diverse backgrounds. Hours of work: 37.5 hours per week. Flexible between 8am � 5pm Monday to Friday

Pay Rate
�8.50phr raising to �9phr after probation + Bonus (Opportunity to earn �10phr!!!)

Norwegian, Danish, Swedish or Finnish Customer Advisor

Title: Norwegian, Danish, Swedish or Finnish Customer Advisor
Salary: �8.50-9phr + Bonus
Location: West London - London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 5th Feb 2012

Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients. At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns. We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the Electronics field. We provide full and comprehensive training and ongoing support from a proactive and highly skilled management team. We are looking for empathetic people who will join us on our goal to reassure customers and ultimately achieve a fantastic level of customer service. Successful applicants will join our buzzing social Nordic team of around 60.

Main duties and responsibilities:
� Receive pre-sales or after-sales queries and provide advice regarding the queries.
� Assists callers by providing excellent customer service standards with a variety of customer queries.
� Escalates queries and complaints to the relevant colleague or Team Manager. Aims to resolve customer queries at the first point of contact and pro actively learns/improves in order to achieve 100% first time resolution.
� Achieves accuracy and quality targets as set by the Team Manager in relation to self and other team members.
� Achieves productivity targets as set by the Team Manager, in relation to self and other team members.
� Performs other duties assigned.
� Educated to GCSE standard or equivalent preferred.
� Previous Customer Service experience preferred.
� Ability to build rapport with customers (often in difficult situations of complaint / complex handling).
� Knowledge of PC based packages and keyboard skills (ability to use MS Office).
� Ability to promote the product or service to a variety of people from diverse backgrounds.

Hours of work: 37.5 hours per week. Flexible between 8am � 5pm Monday to Friday

Nordics - Credit Control/Accounts Receivable

Title: Nordics - Credit Control/Accounts Receivable
Salary: �17,000 - �19,000
Location: Glasgow Area - Scotland, United Kingdom
Languages: Danish, Norwegian, Swedish
Posted: 2nd Feb 2012

Nordics - Credit and Collections Specialist
Inchinnan

Life Technologies currently has a vacancy for an Accounts Receivable Specialist at its European Headquarters in Paisley near Glasgow. This is an exciting opportunity for an ambitious and dynamic individual to join a fast paced global Life Sciences organisation.
Our Invoice to Cash Team is part of an EMEA shared services centre, and we believe that we offer some unique career opportunities for great Credit Professionals;
ItC team incentive targets � to help encourage and foster best practice team work you will have the opportunity to achieve a personal incentive based on team KPI�s which could be worth up to c�1,600 per year in addition to your basic salary (paid every quarter);
Finance employee involvement team � you will be part of a rotational monthly forum with representatives from AP, AR and Accounting with the opportunity to meet with Senior Director(s) to discuss ways of working as well as being involved with the planning of social events etc;
Excellent Benefits � including annual company performance bonus, study support for either the ACO or ICM, comprehensive internal and external training, star performers have an excellent chance to progress within the company; opportunity to travel.

Position Objective:

To take responsibility for the credit management and selected Key Account collection within the designated countries within the designated sub region countries for credit management and collection).
The role involves the calculation, approval and maintenance of credit limits and hold review and collections.
Also involves the assessment of new accounts, and would suit a candidate with excellent rapport building ability, communication and interpersonal skills and the ability to achieve the desired results.
Cover will also be required to be carried out for other staff periodically, where language skills allow, reporting to the appropriate sub regional Team Leader Credit and Collections.

Essential Functions:

Perform and evaluate credit checks on new customer accounts according to company policy
Check credit limits in place for all accounts within the designated countries and maintain credit limits in line with company policy and Sarbanes-Oxley requirements.
Proactively contact customers, primarily by telephone, in regard to payments to ensure invoice processing and payment has been scheduled; plan and prioritize customer calls regularly to maximise collections on the largest open invoices.
Maintain on relevant systems collector call and invoice logs with status updates and follow up details.
Work with local sales, and Team Leader to determine when accounts should be placed on hold. Advise Accounting Assistants on which accounts are to be placed on hold.
Oversee the monitoring all accounts placed on hold within designated credit management countries, ensuring the release of orders once payment is received, or when appropriate evidence is secured. Carry out appropriate hold activity directly on allocated Key Accounts.
Liaise with other departments and communicate credit hold decisions to relevant business units / departments.
Allocate credits on a regular basis in consultation with: Accounting and Reporting Dept, Customer Services and the customer.
Log, review and monitor customer complaints, copy invoice requests.
May assist in the training of new employees joining the ItC Dept.
Various ad hoc responsibilities as assigned by Team Leader / Manager.
Any other related tasks / duties as may be allocated from time to time.

Nature and Scope

This position interacts with various levels of personnel both inside and outside the company. That interaction requires good communication skills and judgement, tact and diplomacy with internal and external customers in troubleshooting problems and communicating status.
Effectiveness in this role requires a thorough working knowledge of relevant accounting systems, policies and procedures.
Accuracy is required in performing all functions of this position. Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work. System knowledge is essential to perform this role effectively and efficiently

Education:

Educated to higher / standard grade level.
Technical certificate and/or training in an applicable area preferred.
Norwegian / Swedish / Danish language skills essential

Experience:

Requires a minimum of 2 years related experience ideally operating in a busy accounts receivable or customer service function dealing with Public as well as Commercial customers.
Must demonstrate excellent computer skills; relevant software application proficiency strongly preferred.
Experience in troubleshooting and resolving transactional issues and interacting effectively with team leaders and management required.
Proven attention to detail and accuracy required.
Previous business application of language skills preferred.

Contacts:

Has contact with various levels of company employees and external customers.

Working Conditions:

Works in an office environment.
May, on a continuous basis, sit at desk for long periods of time, with considerable interaction on the telephone and regular viewing of computer monitor.