Top Language Jobs

Danish / Dutch / Flemish Customer Service Agents - Belfast!

2010-03-06 00:00:00

Title: Danish / Dutch / Flemish Customer Service Agents - Belfast!
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: Danish, Dutch, Flemish
Posted: 6th Mar 2010

Our History��

gem is a privately owned Outsourced Contact Centre based in Belfast City Centre, Northern Ireland. gem operates across 4 sites; 2 in Belfast (5mins walking distance), one in L�Derry and a recently opened centre in Debrecen, Hungary. There are over 800 employees working across different global clients such as MSN, Cisco, Clearwire, Match.com, King.com and Electronic Arts. Approximately 40% of our staff are multilingual agents and we support over 29 languages.

Our Culture��

Our culture is reflected in our policy to recruit people primarily on attitude and build the skills required for the job.

All �gemmers� are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations

To do this we need people with the right attitude, the right skills � we provide award winning training

Life at gem��

When you take up a job at gem, you can expect to work as part of a team.

We believe it is important to bring out the best in all of our staff so you will face exciting challenges in all aspects of your work.

As a team member you will play an important role in our development and in helping our clients achieve their goals. We also acknowledge the importance of having fun and fulfilment from your work.

What you can expect from the role......

Working in our Customer Service teams, you will be providing excellent customer service and technical solutions to customers by chat, email and telephone.

What we can offer you......

� Competitive Salary

� Performance Related Pay

� Relocation Package

� Relocation Assistance and ongoing support

� Staff Discount Scheme

� Eye Care Provision

� Cycle to Work Scheme

� Generous Holidays

� Childcare Vouchers

� Annual Reward & Recognition Ceremony

� Free buns and fruit on a Friday!
....Relocation Package offered
....Relocation officer on site for ongoing help and support
....21 Holidays & 6 Stat days & birthday day off.

Do you have the following?

Excellent written and spoken Danish / Dutch / Flemish with fluent English
6 months experience of working in a technical support position preferably with telephone skills.
Possess good key-board skills and internet skills
A team player who takes an active role in generating positive team morale.

FINNISH, FLEMISH OR FRENCH SPEAKING CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED

2010-03-07 00:00:00

Title: FINNISH, FLEMISH OR FRENCH SPEAKING CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED
Salary: Excellent
Location: East Midlands, United Kingdom
Languages: Finnish, French, Flemish
Posted: 7th Mar 2010

CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED

Are you an interpreter who lives in Slough, London or East Midlands (Derbyshire, Leicestershire, Rutland, Nottinghamshire, Lincolnshire, Northamptonshire)?

Are you aiming to increase the number of interpreting jobs you take on weekly?

Would you like to work for an interpreting agency which has large public sector contracts in each of these areas and can offer you continuous work?

This is a great time to apply to Pearl Linguistics!

If you live in any of the areas above and have public service interpreting experience & qualifications, please get in touch with us as soon as possible.

To apply, you need to send us your CV along with a copy of your CRB Certificate via email. Postal applications will not be evaluated. The subject line of your email need to say: Interpreter � Location. For example: Interpreter � Leicestershire.
This will help us process your application quicker.

If your application is approved, you may become one of our regularly requested public sector interpreters. Do not worry if you don�t speak a commonly spoken language. We are very interested in rare languages and dialects too!

Email address for applications: careers@pearllinguistics.com

We look forward to hearing from you...

* If you do not have a CRB Check, Pearl Linguistics can do the application for you; please contact us immediately.

FILIPINO, FINNISH OR FLEMISH SPEAKING CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED

2010-03-07 00:00:00

Title: FILIPINO, FINNISH OR FLEMISH SPEAKING CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED
Salary: Excellent
Location: Berkshire - South East, United Kingdom
Languages: Finnish, Flemish, Filipino
Posted: 7th Mar 2010

CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED

Are you an interpreter who lives in Slough, London or East Midlands (Derbyshire, Leicestershire, Rutland, Nottinghamshire, Lincolnshire, Northamptonshire)?

Are you aiming to increase the number of interpreting jobs you take on weekly?

Would you like to work for an interpreting agency which has large public sector contracts in each of these areas and can offer you continuous work?

This is a great time to apply to Pearl Linguistics!

If you live in any of the areas above and have public service interpreting experience & qualifications, please get in touch with us as soon as possible.

To apply, you need to send us your CV along with a copy of your CRB Certificate via email. Postal applications will not be evaluated. The subject line of your email need to say: Interpreter � Location. For example: Interpreter � Leicestershire.
This will help us process your application quicker.

If your application is approved, you may become one of our regularly requested public sector interpreters. Do not worry if you don�t speak a commonly spoken language. We are very interested in rare languages and dialects too!

Email address for applications: careers@pearllinguistics.com

We look forward to hearing from you...

* If you do not have a CRB Check, Pearl Linguistics can do the application for you; please contact us immediately.

FINNISH, FRENCH OR FLEMISH SPEAKING CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED

2010-03-07 00:00:00

Title: FINNISH, FRENCH OR FLEMISH SPEAKING CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED
Salary: Excellent
Location: London, United Kingdom
Languages: Finnish, French, Flemish
Posted: 7th Mar 2010

CRB CHECKED* & EXPERIENCED INTERPRETERS REQUIRED

Are you an interpreter who lives in Slough, London or East Midlands (Derbyshire, Leicestershire, Rutland, Nottinghamshire, Lincolnshire, Northamptonshire)?

Are you aiming to increase the number of interpreting jobs you take on weekly?

Would you like to work for an interpreting agency which has large public sector contracts in each of these areas and can offer you continuous work?

This is a great time to apply to Pearl Linguistics!

If you live in any of the areas above and have public service interpreting experience & qualifications, please get in touch with us as soon as possible.

To apply, you need to send us your CV along with a copy of your CRB Certificate via email. Postal applications will not be evaluated. The subject line of your email need to say: Interpreter � Location. For example: Interpreter � Leicestershire.
This will help us process your application quicker.

If your application is approved, you may become one of our regularly requested public sector interpreters. Do not worry if you don�t speak a commonly spoken language. We are very interested in rare languages and dialects too!

Email address for applications: careers@pearllinguistics.com

We look forward to hearing from you...

* If you do not have a CRB Check, Pearl Linguistics can do the application for you; please contact us immediately.

Cisco! French, Flemish or German Customer Service / Technical Support - Relocation Package offered

2010-03-06 00:00:00

Title: Cisco! French, Flemish or German Customer Service / Technical Support - Relocation Package offered
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: French, German, Flemish
Posted: 6th Mar 2010

gem is an award winning multicultural outsourced contact centre with a range of sites. 40 % of our staff are multilingual and we support 29 different languages. As such the recruitment team in gem is highly experienced in relocating employees to Belfast and will ensure that your transition to Belfast goes without a hitch.

Belfast has two main airports George Best City Airport and Belfast International. European flights to Belfast are regular and cost effective.

We offer an attractive relocation package and have a relocation officer on site to provide support and guidance pre and post arrival. We have a relocation forum where you can connect with people who have relocated with gem.

We are currently recruiting for Customer Service and Technical Support Agents for our Belfast site which is located in the city centre, close to all amenities with excellent transport links. For further information about Belfast please refer to www.gotobelfast.com.

gem has a range of high profile global clients such as MSN (Microsoft), Cisco, Clearwire, King.com and Electronic Arts.

We attract the best and are committed to developing our people. We have many examples of people who started their careers in gem as agents and have now progressed within gem to play a major role in contributing to wider areas of the business: Read more on www.the-gem.com. We provide relevant training and individual Personal Development Plans for everyone and we continually encourage all �gemmers� to own the customer experience providing feedback to implement any necessary change or improvement.

The cost of living in Belfast is relatively low in comparison to other cities in the UK and Europe. The recruitment team will be happy to provide additional information regarding this.

gem offers a bright, modern and exciting place to work and includes breaks for playing games � the Wii console is a permanent fixture! There is also a main breakout area called �bar gem� which has a range of vending machines, mobile phone recharging stations, game consoles, televisions and a pool table. This combines to make gem not only a nice place to work but also a place where there is space to relax and catch up with friends.

When you come to work at gem we believe it is important that you feel valued. As a member of our staff you are offered a wide range of benefits including:
� Sapphire Discount Scheme - a lifestyle-led discount scheme and rewards loyalty
� a day off on your birthday.
� Stakeholder pension and share option schemes.
� Childcare vouchers.
� a complimentary bun or piece of fruit every Friday.

gem is an equal opportunities employer. Applications are welcome from all sections of the community, regardless of age, sex, race, religion, disability or martial status.

Telesales candidate with Nordic/ Scandinavia Language skills

2010-03-11 00:00:00

Title: Telesales candidate with Nordic/ Scandinavia Language skills
Salary: �8 - 9.50 per hr
Location: Hampshire - South East, United Kingdom
Languages: Finnish, Swedish, Flemish
Posted: 11th Mar 2010

Telesales candidate with Nordic/ Scandinavia Language skills
�19k basic + OTE
Key Areas of Responsibility
� Primary function is to contact key Executive(s) of targeted/researched Companies and qualify; engage; and recruit them to the Partner Program
� Ensure Target Company signs up to a Business Partnership Agreement
� Gather information to feedback to Research Team to enhance future targeting of potential Partners
� Sales results are to be entered onto the database in accordance with Company guidelines
Qualifications / Skills Required
� Proven B2B Tele Sales experience
� Excellent inter-personal and communications skills
� Exceptional influencing, presentation and telephone skills
� Good Oral and Written English , (minimum of GCSE level)
� IT literate (Working Knowledge of MS Office & Salesforce.com would be an advantage)
� Ability to quickly assimilate knowledge from outside own area of expertise
� Good working knowledge of the IT Industry, ( must know difference between Hardware and Software, preferable if they know about Company classifications such as ISV, VAR, Resellers, Distributors etc)
� Fluent Oral Language skills (either native speaker or minimum A level) in at least one of the following
o Flemish
o Swedish
o Finnish
o Norwegian
� Must be a team player
� Must be able to work independently
� Need to be hard working and committed to excellence and be honest and reliable
� Have good time keeping and patience
� Good eye for detail
� Must have a full National Insurance number and be eligible to work within the UK

French/Flemish Speaking Customer Service Representative

2010-03-10 00:00:00

Title: French/Flemish Speaking Customer Service Representative
Salary: 14,000 - 15,000
Location: Glasgow Area - Scotland, United Kingdom
Languages: English, French, Flemish
Posted: 10th Mar 2010

Customer Service Representatives - Dutch or Flemish with French
�14,000 - �15,000

Our Client, IBM demands very high standards. You should be a good team player with excellent organisational skills and attention to detail. You�ll be working at the very front-line of our Clients organisation where the working environment and culture are really impressive, probably the best you will have experienced.

To be considered for this role you will have excellent customer service experience and be fluent in English and 2 of the following languages � Dutch/Flemish and French

Working for Manpower @ IBM we realise people have a life outside of work so we like to give you the time to enjoy it. In fact, with the regular hours and supportive, sociable, stimulating work environment we offer, it is the perfect place to put the spark back in your career. You will also benefit from working in a multicultural environment with a real possibility of development and progression. Working for Manpower @ IBM will provide you with the opportunity to improve your English language and give you the experience of working for a world renowned multinational organisation.

You will be rewarded with 28 days annual holiday entitlement, on top of a good basic salary of �14,000 - �15,000, relocation where applicable, an excellent range of benefits plus full training.

Dutch or Flemish Senior Accountant - Benelux Territories

2010-03-09 00:00:00

Title: Dutch or Flemish Senior Accountant - Benelux Territories
Salary: Highly Competitive Salary and an Excellent Benefits Package
Location: Glasgow Area - Scotland, United Kingdom
Languages: English, Dutch, Flemish
Posted: 9th Mar 2010

Our client, a US owned multinational manufacturing organisation and global market leader in its field, is looking to expand it's Finance team based at the European headquarters on the outskirts of Glasgow. This is a superb opportunity to join a dynamic, acquisitive and thriving organisation which follows a strategy embracing innovation.

This is a newly created role for a Senior Accounting Specialist, working within a highly energetic and strategic environment, to focus on financial management and reporting activities across international territories, specifically Benelux territories � The Netherlands, Belgium & Luxembourg.

In addition to fluency in English, candidates will ideally be fluent in Dutch or Flemish.

The successful candidate will ideally be a qualified Accountant with financial accounting/ reporting background gained in a similar role within an international organisation/ shared service centre environment spanning international territories. Candidates will ideally have experience gained across Benelux territories.

The successful candidate will play a key role in month end, half year and year end reporting activities spanning international locations.

You will be tasked with forging strong relationships across the business. You will also play a key role in a range of on going business projects focusing on continuous improvement initiatives across business areas.

Candidates will ideally have an in depth knowledge of IFRS, UK/US GAAP, Sarbanes-Oxley.

Your remit will be highly varied and will include -

* Monthly, quarterly, half yearly/yearly management and Group reporting information reporting to strict UK and US deadlines.
* Remit covers ensuring compliance to both local and US GAAP requirements.
* VAT and Intrastat reporting activities.
* Review & analysis of statutory financial statements for all business units across multiple locations.
* Preparation of monthly variances and analysis between actual results to budget & full year forecasts.
* Budgeting & forecasting for local and international management teams.
* Monthly balance sheet reconciliations and quarterly reviews for management teams.
* Performs monthly internal and external financial reporting in accordance with prescribed reporting procedures.

The successful candidate will have a proven track record within a similar environment and naturally be at ease working across international territories. First class interpersonal, communication and analytical skills are essential together with strong IT skills.

This is an excellent opportunity to join a leading organisation in a highly varied role offering a highly competitive salary and an excellent benefits package.

On application please advise on current salary and benefits package and re any applicable notice period.

Dutch or Flemish Business Analyst � Revenue Recognition

2010-03-09 00:00:00

Title: Dutch or Flemish Business Analyst � Revenue Recognition
Salary: Highly Competitive Salary
Location: Glasgow Area - Scotland, United Kingdom
Languages: Dutch, Flemish
Posted: 9th Mar 2010

Our client, a US owned multinational manufacturing organisation and global market leader in its field, is looking to expand it's Finance team based at the European headquarters on the outskirts of Glasgow. This is a superb opportunity to join a dynamic, acquisitive and thriving organisation which follows a strategy embracing innovation.

This is a newly created commercial role for an Analyst to focus on Revenue Recognition areas spanning Pan European territories, working within a highly energetic and strategic environment.

Candidates will be fluent in English as well as a 2nd European language - (Dutch, Flemish, German, French, Italian, Spanish, Norwegian, Swedish, Danish or Finnish.)

Reporting to an Accounting & Compliance Manager your remit will be highly varied and will span international locations..

Remit will include -
� Wide ranging analysis and reporting activities.
� Ensuring Revenue Recognition compliance across EMEA territories.
� Responsible for timely & accurate maintenance of the EMEA Revenue Cut-Off analysis and reporting
� Maintaining EMEA SOX assessments and ensuring local country compliance.
� Liaison with product management & sales on revenue recognition issues
� Responsible for maintaining the accurate and timely analysis and reporting of European Revenue Cut-off.
� Analysis of revenue risk.
� Preparing management summary and information on Reversed Revenue.
� Identify opportunities for revenue recognition process improvement & policy enhancements.
� Working as a liaison for the revenue recognition specialist the US.
� Responsible for maintaining the European SOX assessments and controlling of the country compliance with the SOX regulations.
� Working as a liaison for the Internal Control Team.
� Follow-up that audit comments related to SOX+C17 are implemented.

The successful candidate will have a proven track record within a similar environment and naturally be at ease working across international territories and disciplines. First class interpersonal, communication and analytical skills are essential together with strong IT skills.

In addition to a highly competitive salary, our client offers an excellent benefits package.

On application please advise re current salary and re any applicable notice period

Project Manager � Telco � FLEMISH SPEAKING � 12 Months

2010-03-09 00:00:00

Title: Project Manager � Telco � FLEMISH SPEAKING � 12 Months
Salary: Please Quote
Location: Central London - London, United Kingdom
Languages: Flemish
Posted: 9th Mar 2010

I have an URGENT requirement for a Flemish speaking Project Manager to join my international telecomms provider.

Candidates MUST speak Flemish and have experience with:
� WAN/LAN
� Unified Communications
� VOIP
� IPT

Candidates must also be very comfortable within a customer facing environment.

This 12 month contract role can be based in London, Redditch, or Vilvoorde (Belgium).

This is an URGENT role so apply ASAP to ensure you don�t miss out!

Intelect Plc is acting as an employment business in regards to this vacancy.
Applications welcome from all ages and backgrounds

Online Marketing Professional, �35k Middlesex

2010-03-08 00:00:00

Title: Online Marketing Professional, �35k Middlesex
Salary: �30-35k basic depending on experience plus 15% bonus
Location: Middlesex - South East, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Flemish, Greek, Czech, Hungarian, Swiss German
Posted: 8th Mar 2010

Online Marketing Professional, �35k, Uxbridge

SALARY: c�35k basic (depending on experience) plus 15% bonus (company/personal performance).
BENEFITS: Final Salary Pension, healthcare, free car park plus other excellent benefits.
LOCATION: Uxbridge (commutable from Slough, Staines, Watford, High Wycombe, Fulham and West London).

COMPANY:
Our client is a prestigious global provider of desirable consumer electronics. You will be working at their Europe, Middle East and Africa (EMEA) Headquarters near Heathrow in the Business to Consumer (B2C) Channel promoting and marketing consumer electronics online.

ROLE:
The successful candidate will be responsible for the development and execution support of online communication campaigns including development, delivery and measurement. A knowledge of SEO, PPC, AdSense, etc is needed, but this is more of a strategic role; monitoring and evaluating performance.

RESPONSIBILITIES:
a) Working with the Campaign Manager and key stakeholders define, develop and execute specific online campaigns, messaging and actions.
b) Work with Sales organisation stakeholders and local agencies to support the execution of these campaigns locally. Develop and deliver the campaign tool kits for them to use to execute these programs.
c) Participate in the campaign creative process, manage the briefing of creative agencies and track online campaign performance.
d) Delivery of digital campaign to support the PR team (e.g. Viral; social media; blog tracking; communities etc).
d) Specify, develop and deliver digital internet/intranet content.
e) Manage budgets relating to online activities.
f) Support the campaign manager with new media expertise.

ESSENTIAL SKILLS/EXPERIENCE:
a) You must have significant online retail marketing (e-tail) experience, preferably EMEA focussed, ideally within an electronic / technical background.
b) Relevant New Media/Marketing Degree or equivalent qualifications.
c) Excellent English language skills, other European languages very desirable.
d) Self motivated, pragmatic with a high level of initiative and drive to succeed.

Key words: Email Marketing, Online Marketing Manager, Internet Marketing Manager, Internet Marketing Executive, PPC, Pay Per Click, Affiliate Marketing, B2C, eMarketing, e-marketing, etail, e-tail, Web Marketing, New Media, Social Media, marcomms, marcoms, marketing communication, ATL, BTL, TTL etc

The services advertised by EasyWebRecruitment.com are those of an employment agency.

Bilingual Sales Executive - German, Dutch, Flemish

2010-03-08 00:00:00

Title: Bilingual Sales Executive - German, Dutch, Flemish
Salary: �20,000 - �25,000 per annum, OTE
Location: Essex - South East, United Kingdom
Languages: Dutch, German, Flemish
Posted: 8th Mar 2010

Are you a highly motivated Sales person with strong Customer Service/Account Management skills?

We are seeking a Sales Executive to manage an established client base but will also be required to develop new contacts worldwide to help achieve monthly targets. The ideal candidate will have a strong sales backgroung and will be expected to generate new business and to meet and exceed remarketing targets.

Responsibilities:

� To expand and develop IT product knowledge and pricing awareness
� Collaboration of stock on mailers
� Work in accordance to daily targets set out by the Sector Manager
� To ensure you meet/exceed individual / sector team monthly targets as outlined by your sector manager
� Operating in accordance with company and legal procedures
� Negotiate, process, progress and complete sales orders with new/existing customers
� Ensure that customer accounts are maintained and up to date
� Generate new orders and new accounts correctly, in line with company procedures
� Ensure all new accounts are setup/maintained correctly
� Provide a door to door service offering to the customer
� Maintain inter-departmental spreadsheets for records purposes.
� Ensure customer payments are received to full order value before releasing goods for dispatch
� Maintain effective communication with your sector manager, customers and colleagues
� To understand pricing and seek advice when/where necessary
� Ensure orders are paid in full/ invoiced / dispatched promptly
� Keep on top holding orders
� To liase effectively with the administration team
� To deal with customer queries regarding stock/pricing in a professional and prompt manner
� To respond to emails/fax/telephone enquiries promptly and positively
� To work in a clean, clear and organised working environment

About you:

� Have at least one European language as well as fluent English
� A professional sales background
� Be posiive, energised and committed
� Be proactive and target driven.
� Be accountable for decision-making
� Thrives in a fast-moving sales environment
� Be personable and focussed on Customer Excellence
� Be able to identify and explore new sales initiatiatives
� An excellent and persuasive communicator
� Strong team player
� Quick learner
� Have competent IT skills and be numerate

Please note that we are looking for candidates who are already resident in the UK for this position.

You must also be able to drive and have regular access to a car in order to apply for this position.

If you do not live in the local area please let us know what your plans for relocation are.

If you have any dates on your CV where you were not in employment please notify us of the reason for these.

Please only submit CV's in word format, preferably with no headers, footers or text boxes.

If your application is successful you will be contacted within 5 working days.

French and Flemish speaking Customer Services Representative

2010-03-07 00:00:00

Title: French and Flemish speaking Customer Services Representative
Salary: �9 per hour
Location: West London - London, United Kingdom
Languages: French, Flemish
Posted: 7th Mar 2010

French & Flemish speaking Customer Service Representative
West London
Sunbury on Thames rail station
ASAP- Ongoing
Full-time (Monday to Friday)
�9 per hour

Front line communicator processing inbound and outbound orders, enquiries, complaints and information through multiple methods of communication. Ensure adequate preparation to effectively manage of the customer relationship and carry out specific responsibilities for internal and external added value programmes. Contribute to the achievement of the departmental promises.

MAIN RESPONSIBILITY:

� Process customer contacts � inbound/outbound calls/fax/electronic � to include sales order processing, enquiries, complaints and information management.
� Maintain personal targets as agreed with Team Leader to include call volume, availability, timekeeping, attendance and call quality.
� Support internal customers i.e. Business Consultants and local management � effective processing of information and requirements.
� Ensure commercial policies pertaining to the Supply Chain are effectively deployed e.g. returns and diagnostic policies.
� Maintain comprehensive product, system, commercial knowledge and soft skills to effectively manage the customer relationship.
� Undertake internal and added value initiatives as required.
� Contribute to the achievement of the departmental promises.

Background information and operating environment of the job

� The Customer Service Department is responsible for the effective management of inbound and outbound customer communication and the subsequent effective processing of orders and enquiries.
� A key success factor is to create and maintain a Can Do Culture within the team and a high degree of customer focus.
� The local market is an integral part of the European Customer Service and Supply Chain team where interdependent partnering is identified as another key success factor.

THE CANDIDATE:

� Must be fluent in French and Flemish
� Customer Service/Call Centre experience an advantage
� High degree of customer focus
� Team Player
� Proactive approach to problem solving
� Sound administrative skills
� Excellent communication skills

Dutch/Flemish Lead Generator

2010-03-07 00:00:00

Title: Dutch/Flemish Lead Generator
Salary: Excellant Salary
Location: West London - London, United Kingdom
Languages: Dutch, Flemish
Posted: 7th Mar 2010

****************************Dutch/Flemish Speaking Lead Generator*********************************

Location - West London
Rates -Very good

We are currently recruiting for a Dutch/Flemish speaking Telemarketer for our client in West London, the candidates must have knowledge of the Belgium Market. The client is an international marketing company based in West London. Candidates should be fluent in written and spoken Dutch/Flemish to native level and have some experience in telemarketing, sales or market research. This assignment starts immediately.

>>> APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM <<<
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Flemish and French B2B Customer Service

2010-03-07 00:00:00

Title: Flemish and French B2B Customer Service
Salary: �23000 - �30000 per annum
Location: South East, United Kingdom
Languages: French, Flemish
Posted: 7th Mar 2010

Company: Our client is a well known multinational and has massive brand name all over the world, in many different industries. Their aim is always to be best and they have been very successful so far! Their European Service Centre is based in England where they provide excellent service to their EMEA customers!

Role: Customer Service executives are responsible for managing corporate accounts and assist with inbound orders, invoice queries, credits and ad hoc customer requests. The role requires you to speak to customers over the phone and via email in order to deliver the appropriate customer service targets, service levels and operational targets.

Skills: The ideal candidate will possess 6-18 months customer service, account management or sales support experience. Candidates that have worked with customers over the phone, used CRM databases to track activities and resolve issues are at an advantage. In addition you will need to speak native level Flemish and French and fluent English.

Gain: This is a new team that will offer you the chance to join a major multinational company that will offer excellent training and development. You will have the opportunity to become a team manager or technical lead as you progress in your career.

BeesWax Europe
UK +44 20 7136 3000
Ireland +353 1 2313100
Netherlands +31 202 015 444
France +33 171 23 0888

Flemish technical support in Belfast

2010-03-07 00:00:00

Title: Flemish technical support in Belfast
Salary: �14500 - �17500 per annum
Location: Belfast - Northern Ireland, United Kingdom
Languages: Flemish
Posted: 7th Mar 2010

Company: Our client is one of Europe’s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions.

Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the Flemish technical customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level Flemish professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service/ technical support career.

Skills: Ideally you will be native-level fluent Flemish with excellent English. Experience of working with customers via telephone or face-to-face is an advantage. Good knowledge of Cisco.

Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team, this is for you! Call us today to find out more!! DX142.NL

BeesWax Europe

France +33 171 230888
Ireland +353 1 2313100
Netherlands +31 202015444

Flemish/Dutch + French speaking Customer Service Representative

2010-03-06 00:00:00

Title: Flemish/Dutch + French speaking Customer Service Representative
Salary: �9 per hour
Location: Surrey - South East, United Kingdom
Languages: Dutch, French, Flemish
Posted: 6th Mar 2010

Flemish/Dutch + French speaking Customer Service Representative

Job Location: South West London / Surrey

Salary: �9 per hour ongoing temporary role

Reference: RF FLE/FRE

Company:
Leading pharmaceutical company dealing with the European market. Their customer service looks after all European customer service calls. They offer great training and personal development.

Role:
Flemish and French speaking Customer Service Representative

You will be a Front line customer services executive processing inbound and outbound orders, enquiries, complaints and information through multiple methods of communication in Flemish / Dutch and French dealing with all Belgian and Benelux clients and customers.

You will be working in the Belgian, Dutch and UK Customer Service Department and will be therefore responsible for effective management communication and processing orders and enquiries. This is a very busy role in a lively multi national environment.

Profile:
Fluency in Flemish / Dutch AND French, both spoken and written
Fluent English, both written and spoken.
Previous customer services experience in a call centre environment � a bonus.
Immediate availability.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Rebecca Foreman

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

FLEMISH EDITOR; Internatioanl Media Group

2010-03-06 00:00:00

Title: FLEMISH EDITOR; Internatioanl Media Group
Salary: �12 - �13 per hour
Location: London, United Kingdom
Languages: Flemish
Posted: 6th Mar 2010

Multi-discipline creative agency seeks FLEMISH speaker with excellent English. The role will be working on client briefs and campaigns for their impressive global client list and will involve proofing, editing, localising media campaigns. You should be a creative minded individual who enjoys working with the written and spoken word. You should have an excellent understanding of grammar and the power of linguistic usage with first class proofing skills. It is likely that you will have worked in editorial, journalism or advertising and be happy to work in a buzzy, creative and demanding team.

Cardiac Surgeon - SE Europe - Relocation Package

2010-03-06 00:00:00

Title: Cardiac Surgeon - SE Europe - Relocation Package
Salary: Negotiable
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Swedish, Icelandic, Flemish, Greek, Welsh, Bulgarian, Croatian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Afrikaans, Albanian, Swiss German, Luxembourgish, Belarusian, Irish
Posted: 6th Mar 2010

Excellent Cardiac Surgeon job opportunity and relocation package offered by an international Cardiac Care Centre developing their presence in South Eastern Europe. Our client is in need of a top cardio surgeon who could join their international team to perform operations on patients from the whole region.

Main duties:
Performing coronary artery bypass surgery and heart valve replacement/implantation of cardiac pacemakers.
Familiar with standard concepts, practices, and procedures within a particular field.
Relies on experience and judgment to plan and accomplish goals.
A wide degree of creativity and latitude is expected.

Core functional areas of the cardio-surgeon:
CABG (Coronary Artery Bypass Surgery) on-pump and off-pump, emergency CABG
Heart valve surgery (mitral, aortic valve, tricuspid replacement, repair), CABG+MVR/AVR
Ascending aortic surgery (aneurysm, dissection)
Redo heart surgery
Ventricular Restoration Surgery
Surgical ablation of Atrial Fibrillation
Less invasive surgery

Requirements:
Board certification in cardiac surgery
At least 4-6 years of surgery experience
Functional knowledge of English are essential

It is a permanent role and we would be happy to hear from candidates willing to relocate to South Eastern Europe for at least 12 months. Full relocation package will be provided including insurance, transport and accommodation.

If interested, please email an up to date copy of your CV to aleks.markisz@reedglobal.com or call me back on +442077589902 to discuss the job and the recruitment process.

Programme Manager

2010-03-08 00:00:00

Title: Programme Manager
Salary: �30K plus Bonus
Location: West London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, German, Portuguese, Flemish, Czech, Polish, Swiss German
Posted: 8th Mar 2010

*******************Programme Manager************************

Our client in West London is looking for a Programme Manger. English needs to up to mother tongue standard.

Skills

1. The specific requirements of this role include:
a) Generating revenue profitably for the client by management of programme associated costs
b) Supporting the CS management / Account team to deliver programmes
c) Being accountable for the running of tactical programmes for certain clients
d) Managing all quality aspects of delivery, in particular data entry
e) Managing the team / agents aligned with managers and the business requirements
f) Reporting activity and results against programme objectives clearly and on time
g) Responsible for identifying and then implementing improvement actions
h) Manage and support the telemarketing staff to generate quality results, through building up their confidence, motivating them to work and improving their skills
i) Drive the successful completion of telephone marketing projects from the initial hand-over and brief from the Account Manager through to the final reporting. The programmes are to be carried out on time, to quality and with the achievement of the desired result
j) Communicate with Senior Management, Client Services Management & clients on matters concerning the successful delivery of the projects and work in partnership with clients towards the common goal of successful project delivery ie; deliver agreed results, within timescale and budget

2. Implied and Other Tasks
The programme should include the following as part of their role to ensure that the objectives and specified tasks can be achieved.
a) Follow and enforce defined processes
b) Project related (e.g. Staff requisition, IT request / Company wide (e.g. timesheet system)
c) Apply the �48� hour focus
d) Review programmes on a regular basis using the structured approach
e) Have detailed contract knowledge of client proposition, features, advantages and benefits
f) Drive activity and be responsible for team call times
g) Follow defined quality standards for data entry and checking
h) Make an impact on new and existing agents performance through effective coaching, measurement and monitoring (including input into agents monthly assessments)

i) Proactively assess campaign shortfalls and implement workable plans for addressing issues
j) Follow defined complaints and escalation procedures
k) Cover for Account Manager when necessary
l) Acts consistently in a professional manner and as a role model to all staff
m) Shows a commitment to personal development and career progression
n) Will align with, and work with, all levels of managers as a team player to drive the company to be successful.

3. Staff Management
a) In conjunction with the Recruitment Manager, to recruit the �right people, for the right jobs at the right time�.
b) To conduct regular and timely performance reviews including setting objectives, reviewing progress, identifying training needs and career objectives.
c) To mentor and develop staff, ensuring training needs are fulfilled including ensuring new employees receive all necessary induction training promptly. In addition, to work positively and proactively to help the company maintain the IiP award.
d) To build a motivated, supportive and effective team environment, including ensuring departmental workloads are well-planned and that staff are not overloaded or under-utilised.
e) To deal promptly with grievance and disciplinary issues, in conjunction with the HR Manager.
f) To ensure staff maintain a high level of customer focus at all times and provide a high quality product/service to clients (internal and external) at all times.
g) To ensure staff are kept informed of corporate policy, business strategy and other relevant information including feedback from weekly management meetings. In addition, to ensure staff conform to company policies and procedures, e.g. Red Book, Employee Handbook, quality, time recording systems etc.
h) To ensure the health and safety of all staff.

4. Knowledge Sharing
The sharing of specialist/technical knowledge is considered to be of the utmost importance to ensure that business requirements can always be covered in the event of staff leaving, sickness/holidays etc. Therefore, all employees are expected to:
a) Mentor/coach/train new and existing members of staff
b) Share their knowledge with their colleagues on an ongoing informal basis and/or by holding regular one-to-one meetings and �knowledge sharing� sessions
c) Demonstrate their commitment to �knowledge sharing�

5. Ad Hoc Duties
As requested by your Line Manager or a member of the Management Group, to perform reasonable ad hoc duties within the Job Holder�s capabilities.

6. Behaviours and Attitudes
a) To provide a role model for the professional and enthusiastic attitudes and standards required by the client.
b) At all time to actively seek out opportunities to help other members of staff and the company in order to achieve defined goals.

KEY PERFORMANCE MEASURES

Programme Managers will be regularly graded against key criteria. The following factors will become part of the assessment process (refer to full assessment document and assessment sheets).

1. Understands & Grows the Business (e.g. follows policies & procedures, delivers programmes within budget, monitors all costs associated to programme � timesheet system, is billable to client)
2. Service Orientation (e.g. client feedback and retention, quality checks all data input and returned to client)
3. Problem Solving & Rational Decision Making (e.g. communicates problems and offers options for solutions, seeks advice)
4. Planning & Monitoring for Results (e.g. managing delivery process to hit and exceed productivity and results targets)
5. Staff Management (e.g. positive working relationship with staff, manages and motivates staff to hit targets)
6. Communicating & Influencing (e.g. confident, clear, accurate and regular communications to all levels)
7. Personal Development (e.g. Seeks opportunities to learn new things and develop skills)
STAFF MANAGEMENT
Call Agents

>>> APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM <<<
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer