Top Language Jobs

Swedish speaking sales account manager

Title: Swedish speaking sales account manager
Salary: From �23,000 per annum + 6% commission on profit for new business
Location: South London - London, United Kingdom
Languages: English, Swedish
Posted: 10th Feb 2012

EXCELLENT JOB OPPORTUNITY FOR A FLUENT SWEDISH SPEAKER WITH GREAT DEVELOPMENT POSSIBILITIES

3 positions currently available

Flashbay are looking for sales professionals with prior experience in B to B sales.

Full time fluent Swedish speaking sales account manager - from �23 000 per annum + commission (3% of gross profit per deal for existing customers, and 6% of gross profit per deal for new business). With your commission you can expect to add between �10k and �20k per annum to your basic salary depending on your sales ability and determination.

Flashbay require a motivated, capable and committed Swedish speaking sales account manager to join our dynamic, fast growing team at our new offices at Imperial Wharf, SW6.

We ideally require a graduate looking for a challenging role and wishing to develop a career within a very dynamic and entrepreneurial company.

Experience of one or more of the following areas would be advantageous:
- Sales (ideally in the technology and/or promotional markets)
- Customer relationship management
- IT

The successful candidate will be responsible for managing relationships with existing clients and developing new opportunities based on contacts from interested potential customers.

The successful candidate will also have strong IT skills and be highly effective and efficient using Microsoft Office and internet based applications. In addition, you will be able to learn new skills quickly and work autonomously in a fast-paced environment.

As the position will also involve establishing telephone contact with our existing clients you will be a very effective and confident communicator, able to deal comfortably with clients and colleagues at all levels. Fluency in Swedish and English, both written and spoken, is essential.

The position is available immediately and is open to all individuals who currently have the legal right to work in the UK.

We will hold telephone interviews for potential candidates (conducted in English) before inviting short listed candidates for interview.

Summary
Term: Permanent
Salary: From �23 000 per annum + 6% commission on profit for new business.
Working hours: 8:00am to 17:00pm Monday to Friday (Full time)
Minimum education: Undergraduate Degree or equivalent (technical/scientific/engineering backgrounds are advantageous)
Languages: Swedish and English

Multilingual Medical Information Officer

Title: Multilingual Medical Information Officer
Salary: 18-25K
Location: North East, United Kingdom
Languages: Danish, Norwegian, Swedish, Czech, Romanian
Posted: 10th Feb 2012

Qualifications: Science degree or equivalent, eg nurse

Languages: Swedish, Czech, Norwegian, Danish or Romanian

UK office (Richmond, North Yorkshire) or home office based

Expanding our global team due to successful contract bids

Comprehensive training and career development

Job background:

Professional Information is a leading Medical Information (MI) service provider. We work with over 85 Pharma companies, answering questions on their medicines from doctors, pharmacists & nurses. Our role is to provide information from the literature or other sources to healthcare professionals so they can make clinical decisions. We also help patients understand and use their medicines better.

Our Global multilingual team now comprises over 35 people speaking a variety of mainly European languages. We are continuing to be successful in winning global contracts and therefore need to expand this team further.

We are seeking life science graduates, whose mother tongue is Swedish, Czech, Norwegian, Danish or Romanian and are fluent in English to join this rapidly expanding part of our business.

Training and career development are a major focus of our business. We provide all the ongoing training you will need to ensure that you rapidly develop the skills required to become competent and effective in this interesting and challenging career. We also develop people further through the Company�s personal development programmes.

We are a company of 120 people, all working in the medical information field and, because of our size and expertise, you will have the opportunity to work across many different therapeutic areas. However, we are still a small enough company to make it a friendly place to work.

This role appeals to people who want to make use of both their language skills and science background in an environment relating to health and the use of medicines.

Job primary duties:

As part of a team, you will take responsibility for handling enquiries in both English plus at least one other language in which you are fluent.

You will provide factual information about medicines in response to enquiries from healthcare professionals and the general public. This may involve providing the information from an already prepared answer or having to research the literature to find the relevant information to answer an enquiry. If you enjoy a challenge, then this is certainly the role for you. Medical Information is a stretching career but, at Professional Information, outstanding management back-up is provided at all times to support you in your day to day responsibilities and the development of new skills.

Job qualifications:

Fluent in: Swedish, Czech, Norwegian, Danish or Romanian.

Fluent in English.

A human life sciences qualification. The current team at Professional Information includes a broad mix of science degrees, nurses, therapists including physiotherapists and psychologists, pharmacists, pharmacy technicians and dispensers.

Excellent verbal communication skills.

Attention to detail.

Strong organisational skills.

Salary Expectations

Dependant upon experience and qualifications and will be in the region of 18�25K.

Swedish Speaking Online Marketing Executive

Title: Swedish Speaking Online Marketing Executive
Salary: Excellent
Location: London, United Kingdom
Languages: Swedish
Posted: 9th Feb 2012

Role
�
We are looking to recruit an experience Online Marketing Executive with experience on managing online marketing channels for a minimum of 1 year. You will be working on our new businesses launched in summer 2011. This role will be a real challenge for someone looking to take their online marketing career to the next level and to generate traffic in a non-UK market for a fast growing voucher website. The implementation of an online marketing strategy, including search engine optimisation (SEO), link building, PPC, Email, and social marketing activity for www.TopRabattKod.se .
�
A great opportunity for an online marketing executive, eager to extend their knowledge of online marketing, who is a good lateral thinker, with a tenacious and meticulous nature ready to further a career in online marketing. You will be working alongside a colleague, who has built the website from scratch and is eager to learn from your online marketing experience. You will be working together to achieve the growth of the website and deliver targets according to tight budgets and deadlines. Both of you will be equally reporting to the International New Business Manager.

We are looking for candidates with marketing knowledge in the following international markets: Sweden.

Key Responsibilities

* Manage the current link building techniques and implement new strategies alongside the SEO team leader of the department
* Responsible for the development and implementation of SEM advertising campaigns
* Manage day-to-day content for Social Media activities
* Share your online marketing experience with your colleagues in your team

Main Duties

* Implementing SEM and other online marketing activities
* Co-ordinate the day-to-day management and ongoing growth of SEM (SEO/PPC) programs
* Growing our online audience by increasing our ranking in natural search results and increasing our * exposure on third party sites
* Undertake competitor analysis on a regular basis
* Undertake search ranking analysis on a regular basis
* Generation and optimizing SEO content, URLs and Keywords
* Implement Link-building strategies, including purchasing of links and analysis of link performances
* Natural link-building through quality content.
* Link baiting
* Social Bookmarking
* Using a link exchange network
* Buying links from a directory
* Paying for links by bloggers
* Creating your own external links.
* Content syndication RSS or XML feeds
* Actively building relations with bloggers, webmasters and web editors
* Provide competitor analysis and identify potential high value links
* Align and leverage SEM, viral and social marketing campaigns and competitions.
* Improve website content with third party content (e.g. iFrame solution printable vouchers)
* Act as the advocate of adoption of social media within the Company, influencing overall site and business strategies
* Plan email marketing campaigns
* Ensuring customer acquisition and supporting monetization
* Optimisation, reporting and increasing open & click-through-rates
* Increase the newsletter database
* Manage press wires and press activities
* Providing quantitative and qualitative reporting on results
* Support the international team with ad hoc tasks as necessary

Experienced in the affiliate industry is preferable but not necessary

Personal skills

* At least 1 year experience in online marketing with proven track of successful online marketing channel management
* Excellent communication skills and ability to work in a team
* Advanced Microsoft Office skills, including Excel, Word and PowerPoint
* Business/E-commerce and result driven
* Excellent & proven detailed analytical competencies
* Outstanding reporting skills
* Fluent in English - written and spoken
* Native Swedish speaker
* Eager to take on challenge and master them independently and with the team
* Ability to share with team members your experience in SEO, link building, PPC, Email Marketing and Social Media
* Attitude of being hands-on and having good time-management skills
* Ability to work under pressure and to work according to set performance indicators

German/Spainish/Swedish Sales Sales representative

Title: German/Spainish/Swedish Sales Sales representative
Salary: �21,000 OTE �45,000
Location: Northamptonshire - East Midlands, United Kingdom
Languages: German, Spanish, Swedish
Posted: 8th Feb 2012

TERRITORY: Nordic countries, German speaking countries or Spanish speaking countries.

PACKAGE: Basic + high commissions, phone, laptop, training.

Company information: Designer, manufacturer, importer and distributor of fibre optic and copper passive and active components.

KEY EXPERIENCE REQUIRED

- sales record, any knowledge of networking is a bonus
- Sales skills are essential,
- Previous knowledge of fibre optic products is appreciated;
- A very consultative, solution led sales opportunity;
- It would be beneficial if you have dealt with European importers/wholesalers/distributors system integrators and installers of fibre optics passive and active components over the last years as a sales representative
- Passionate and motivated

ROLE INFORMATION

- Technical Sales representative - Fibre Optics
- Selling range of fibre optic and networking products;
- Targeting a wide range of distributors and wholesalers or system integrators and installers;
- A fantastic sales opportunity to join a well developing young business where you can build your own sales team and manage it.
Candidates must be eligible to work and live in the UK

German, Dutch or Swedish Sales Account Manager

Title: German, Dutch or Swedish Sales Account Manager
Salary: 18-22k per annum dependant on experience
Location: Manchester - North West, United Kingdom
Languages: Dutch, German, Swedish
Posted: 7th Feb 2012

Background

The candidate will come from either an electrical manufacturer or wholesaler with sales and possibly some technical experience. They will preferably have experience in distribution or managing relationships in the electrical sector.

The Role

The objective of the role is to develop the electrical trading business. This will involve developing new accounts across the whole country by phone, email and a number of customer /supplier business visits. Visits will be supported by ESL. Training will be provided and will take a number of months, dependent on the experience and the aptitude of the individual concerned.
1. Research and development into new potential accounts. This will involve internet research and cold calling.
2. Involved in the development, implementation and execution of sales and marketing strategies.
3. Monitor and asses the electrical market, looking for trends that can be utilised for future growth opportunities
4. Development and maintenance of new and existing customers by phone, email and visits.
5. Responsible for building customer partnerships which include developing relationships at the highest decision making levels in the client�s organization.
6. Lead meetings with client and develops project timelines, project plans and specifications on client demands.
7. Proposing pricing strategy for products
8. Analyse reports regarding sales activities, costs, operations and forecast data to determine future sales strategy
9. Achieving profitable sales against a monthly target
10. Processing sales and purchasing orders as required
11. On occasion purchasing of goods from specific suppliers to meet customer requirements.
12. Liaison with other staff on deals and general business
13. Provision of hospitality for customers / suppliers

Swedish, Danish or Norwegian Speaking Sales Account Manager

Title: Swedish, Danish or Norwegian Speaking Sales Account Manager
Salary: 18-22k per annum dependant on experience
Location: Manchester - North West, United Kingdom
Languages: Danish, Norwegian, Swedish
Posted: 7th Feb 2012

Background

The candidate will come from either an electrical manufacturer or wholesaler with sales and possibly some technical experience. They will preferably have experience in distribution or managing relationships in the electrical sector.

The Role

The objective of the role is to develop the electrical trading business. This will involve developing new accounts across the whole country by phone, email and a number of customer /supplier business visits. Visits will be supported by ESL. Training will be provided and will take a number of months, dependent on the experience and the aptitude of the individual concerned.

1. Research and development into new potential accounts. This will involve internet research and cold calling.
2. Involved in the development, implementation and execution of sales and marketing strategies.
3. Monitor and asses the electrical market, looking for trends that can be utilised for future growth opportunities
4. Development and maintenance of new and existing customers by phone, email and visits.
5. Responsible for building customer partnerships which include developing relationships at the highest decision making levels in the client�s organization.
6. Lead meetings with client and develops project timelines, project plans and specifications on client demands.
7. Proposing pricing strategy for products
8. Analyse reports regarding sales activities, costs, operations and forecast data to determine future sales strategy
9. Achieving profitable sales against a monthly target
10. Processing sales and purchasing orders as required
11. On occasion purchasing of goods from specific suppliers to meet customer requirements.
12. Liaison with other staff on deals and general business
13. Provision of hospitality for customers / suppliers

Scandinavian Speaking Fixed Income Data Researcher

Title: Scandinavian Speaking Fixed Income Data Researcher
Salary: Competitive + Benefits
Location: Central London - London, United Kingdom
Languages: Danish, Norwegian, Swedish
Posted: 7th Feb 2012

The Role

We are seeking highly motivated, detail oriented people to join the Global Data European Fixed Income team. This group provides real time market data which is used by our clients to make informed investment decisions. Your main responsibilities will be to update, maintain and process bond data for the EMEA. You will develop relationships with some of the world's largest companies, Lead Managers and Trustees to ensure the accuracy and timely collation of this information.

Responsibilities:

- Updating and processing data onto the Bloomberg database in a timely manner
for Bonds
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within assigned market

Qualifications

- Fluency in a Scandinavian language (Swedish, Norwegian or Danish) and English language is essential.
- Keen interest in financial markets
- Bachelors degree or equivalent work experience
- Excellent communication and customer service skills
- Speed and accuracy when processing data
- Experience of processing data is desirable
- Ability to interact with clients within the financial industries

Business Development Executive(Dutch, German, Swedish)

Title: Business Development Executive(Dutch, German, Swedish)
Salary: �20000 - �28000
Location: London, United Kingdom
Languages: Dutch, German, Swedish
Posted: 7th Feb 2012

If you are a confident and tenacious individual looking for a progressive career within a global marketing company, MarketOne Europe is now recruiting for a Dutch Business Development Executive and this may well be an ideal opportunity for you. We seek the best & brightest talent to be part of a rapidly growing firm, with a view to advance your career into management positions and help drive the business forward.

The Role:

A typical day as a Business Development Executive would involve, making outbound B2B calls, growing strategic relationships with C-Level decision makers within large enterprise accounts, identifying business needs and developing opportunities for our clients.

What we offer:

�A truly multi-cultural environment alongside 22 other nationalities within a relaxed, friendly and fun atmosphere
�Internal & external training and opportunities to develop your career into management positions
�Working in a client-facing capacity on multiple campaigns offer a varied and challenging workload
�Regular social events are organised by our employees such as Ice skating, cricket days, bowling events and much more.
�Dress code is business casual, Friday is �Dress down Day� and work hours are Monday to Friday 8am � 5pm

Duties:

�Outbound B2B calling to designated sectors and territories using your language skills.
�Executing multiple campaigns on a daily basis
�Identifying C-Level decision-makers and building strong strategic relationships
�Conducting research and developing lead opportunities for various external client's services or solutions.
�Lead management and developing opportunities through account qualification and collection of information around projects and business pains etc
�Documenting information in accurate and concise reports (in English) for our clients.
�Translating and providing insight into discussions whilst participating in conference calls with Clients to articulate various trends in the market and further outline the lead opportunities.
�Remaining focused and working within strict time constraints.

Requirements:

�Fluent in Dutch/Flemish, German or Swedish any one of these languages
�Previous B2B experience liaising with high level decision makers
�Excellent oral communication skills, confident and tenacious
�Experience or knowledge of the IT industry
�Highly motivated individuals who are seeking a busy and progressive career

What our employees have to say:

�I�ve joined MarketOne International because it is one of the most renowned demand generation and lead management companies. The job is time-sensitive and challenging, therefore it never gets boring. I speak 6 languages and for that reason I get to talk a lot on the phone to different people around the world, which sometimes can be very adventurous. MarketOne has offices all over the world and working in an international team like the one at MarketOne in London is very exciting. We�ve got almost every nationality and language of the world under one roof. It is a great place to work, learn and make friends.�
- Tarek (Sales & Marketing Analyst at MarketOne Europe)

What we do:

MarketOne Europe is a global player & recognised leader in outsourced demand generation. With offices in Boston, London, Singapore, Tokyo & Barbados, we provide the entire demand generation stack under one roof namely Consulting Services. Teleservices, Digital Marketing and Email Marketing, to learn more please visit our website www.marketone.com

EA Swedish Gaming Support Agent

Title: EA Swedish Gaming Support Agent
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Swedish
Posted: 6th Feb 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Swedish Speaking EA Gaming Support Agent

The person in this position will work in a team to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Swedish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

�7.45 per hour (equivalent to �15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Swedish Speaking EA Gaming Support Agent

Title: Swedish Speaking EA Gaming Support Agent
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Swedish
Posted: 6th Feb 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Swedish Speaking EA Gaming Support Agent

The person in this position will work in a team to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Swedish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

�7.45 per hour (equivalent to �15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Freelance experienced proofreaders

Title: Freelance experienced proofreaders
Salary: �12 - 14ph
Location: London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish, Icelandic
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide.
Our translation team in London is expanding its database of financial, legal and medical quality checkers. We are now looking for experienced linguists to join our pool of proofreaders/ quality checkers.

Language combinations:
English to Swedish or Finnish or Danish or Icelandic or Norwegian
or
French to Swedish or Finnish or Danish or Icelandic or Norwegian
or
German to Swedish or Finnish or Danish or Icelandic or Norwegian

General requirements:
- Educated to degree level; Translation, Journalist, Writing degree is a plus
- Has proofreading experience ideally in either financial, legal or medical field
- Detail oriented and has an eye for the less obvious errors in a text

Successful candidates will be shortlisted, tested, vetted and in turn will be added to our database of regular proofreaders.

If you are interested joining us, please send your up to date cv with your best hourly rate to Agi to agnes.x.szaniszlo@rrd.com .

We may not be able to reply to all applicants if all minimum requirements are not met, if the email is not sent to the email address provided, or if the posting reference is not included in the title field as requested.

Translation Team Leader

Title: Translation Team Leader
Salary: �35 - 39K
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, French, German, Portuguese, Spanish, Swedish, Polish, Swiss German
Posted: 6th Feb 2012

RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the main contact person between our major clients (internal and external) and our global network of linguists. It is responsible for managing complex projects as well as specific production teams including junior and senior PCs and freelancers, communicating specific detailed instructions to foreign speaking linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.
KEY RESPONSIBILITIES:

� Train and provide feedback to Supervisor on PC performance within designated production teams, manage workload ensuring tasks are allocated evenly within the team. Ensure that Quality Checks have been carried out satisfactorily. Monitor that assigned PCs follow established procedures consistently for all administrative tasks and every aspect of the project.
� When required, organize production-related client meetings, coordinate process review on main accounts and create Service Recovery Report. Create and develop GTS translations tools used for these accounts (Translation Memories, style guides, glossaries, account information, etc.) and develop efficient workflows for maximizing the use of these resources.
� Support CRLs and other GTS Mgt members in translations estimate analysis and preparation.
� Manage in-house freelancers efficiently and cost effectively.
� Select and assign translation teams, negotiate deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Exercise sound judgment in keeping supervisor informed of potential difficulties such as issues affecting cost and turn-around.
� Hands-on production involvement such as checking completeness and accuracy of translation prior to delivery to client or sending it to typesetting if needed.
QUALIFICATIONS AND KEY ATTRIBUTES:

-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Excellent written and spoken skills in English plus one, ideally two additional languages to mother tongue
standard
-Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Strong knowledge of desktop publishing software (QuarkXPress, Framemaker)
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations.
-Expert translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum four year previous experience in translation services, including three years Senior Project �
Management/Coordination experience.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time sensitive environment
-Ability to communicate accurately detailed instructions to linguists
-Detail and service oriented
-Clear sense of accountability

PERSONAL ATTRIBUTES:

Flexible team player
Superior Interpersonal skills.
Can mix and relate well to all levels.
Demonstrated ability to work well under pressure and unsupervised.
Flexibility to work overtime required.
Professional demeanor.
Focused on goals and the overall team and company objectives
Self-motivated and pro-active
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

Technical Support Representative - Swedish speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Swedish speaking - RELOCATION PACKAGE
Salary: �Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Swedish
Posted: 6th Feb 2012

As an English and Swedish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken German, Danish, Dutch, Finnish, French, Norwegian, Swedish or Turkish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Swedish Speaking Microsoft Windows Live Moderator

Title: Swedish Speaking Microsoft Windows Live Moderator
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Swedish
Posted: 6th Feb 2012

Swedish Speaking Microsoft Windows Live Moderator

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation Package
Languages required: English & Swedish

MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT�s.

Candidates should...

Be fluent in written and spoken Swedish
Be fluent in written and spoken English
Have 6 months outstanding customer service experience in a service driven environment
Have excellent technical proficiency and in depth knowledge of Microsoft products
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills
Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

�6.49 per hour (equivalent to �13,500 per annum gross - taxes to be deducted)
Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours?

40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Customer Service Representative � Different languages required

Title: Customer Service Representative � Different languages required
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Czech
Posted: 6th Feb 2012

Customer Service Representative � Different languages required
Belfast, United Kingdom GB

Job Purpose
Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service or administration role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We are a small friendly team, and with a culture of promoting from within and operations in over 17 countries the opportunities are endless.

Main Duties and Responsibilities

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.

Skills and Specifications
� Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships
� Experience in telephonic and email customer service
� Ideally proven experience in a customer service role
� A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
� Experience of using databases

Essential Criteria:
� Fluency in written and spoken Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian or Swedish
� Excellent Communication Skills and Telephone manner
� Proven Customer Service experience
� Fluent English
� 'Can do' attitude, initiative and genuine commitment to customer service

Desirable Criteria:
� Administration experience
� Experience of Siebel or equivalent database/s

Competitive Benefits Package
We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:
� Continuous paid training on the latest technology
� Private Health/Medical Insurance
� Private Pension
� On site canteen
� Fair care scheme
� Life assurance
� Discounted SKY TV
� Eye Care Reimbursements
� Dental Plan
� 25 days holiday entitlement + extra entitlements
� Discounted local gym membership
� Potential for rapid advancement in many fields, and throughout 17 countries!
� Free Parking, close proximity to city centre by bus or train

What's more?
Working for TeleTech can be summed up in one word� Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

Swedish Speaking Customer Advisor

Title: Swedish Speaking Customer Advisor
Salary: �9 per hour
Location: Surrey - South East, United Kingdom
Languages: Swedish
Posted: 5th Feb 2012

About us
Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Pay Rate
�9 phr

Other
Candidates must have Swedish Language skills

MARKET RESEARCHERS / ANALYSTS / SUPERVISORS: ALL LANGUAGES

Title: MARKET RESEARCHERS / ANALYSTS / SUPERVISORS: ALL LANGUAGES
Salary: Excellent Hourly Rates
Location: Kent - South East, United Kingdom
Languages: English, Cantonese, Danish, Dutch, French, German, Mandarin, Portuguese, Russian, Swedish, Polish
Posted: 5th Feb 2012

We urgently require Market Researchers for current and forthcoming projects. Native level language skills are essential.

Candidates should be experienced in conducting in-depth interviews to CEO level.

Desk research experience very useful for some projects.

Projects typically last for between two and six weeks, and we always try to offer good candidates the opportunity to work with us on future projects.

The Business Advantage Group Plc is a specialist international research, marketing and management consulting practice operating in the information Technology Sector.

The company is based in Petts Wood, Orpington, Kent - only a 25 minute train journey from Charing Cross, Waterloo, London Bridge or Victoria. 1 minute walk from Petts Wood Station - very easy to commute if you are located or looking for a position in London.

Business Advantage provides services to their clients under four main service areas:

�marketing and management consultancy;

�market research;

�database services - building, cleaning and management;

�sales and marketing services;

Danish, Swedish, Finnish or Norwegian Customer Advisor

Title: Danish, Swedish, Finnish or Norwegian Customer Advisor
Salary: �8.50-9.00phr + Bonus
Location: West London - London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 5th Feb 2012

Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients.

At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns. Roles available for Swedish, Danish, Norwegian and Finnish speakers

We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the Electronics field.

We provide full and comprehensive training and ongoing support from a proactive and highly skilled management team. We are looking for empathetic people who will join us on our goal to reassure customers and ultimately achieve a fantastic level of customer service. Successful applicants will join our buzzing social Nordic team of around 60.

Main duties and responsibilities:
� Receive pre-sales or after-sales queries and provide advice regarding the queries.
� Assists callers by providing excellent customer service standards with a variety of customer queries.
� Escalates queries and complaints to the relevant colleague or Team Manager. Aims to resolve customer queries at the first point of contact and pro actively learns/improves in order to achieve 100% first time resolution.
� Achieves accuracy and quality targets as set by the Team Manager in relation to self and other team members.
� Achieves productivity targets as set by the Team Manager, in relation to self and other team members.
� Performs other duties assigned.
� Educated to GCSE standard or equivalent preferred.
� Previous Customer Service experience preferred.
� Ability to build rapport with customers (often in difficult situations of complaint / complex handling).
� Knowledge of PC based packages and keyboard skills (ability to use MS Office).
� Ability to promote the product or service to a variety of people from diverse backgrounds. Hours of work: 37.5 hours per week. Flexible between 8am � 5pm Monday to Friday

Pay Rate
�8.50phr raising to �9phr after probation + Bonus (Opportunity to earn �10phr!!!)

Norwegian, Danish, Swedish or Finnish Customer Advisor

Title: Norwegian, Danish, Swedish or Finnish Customer Advisor
Salary: �8.50-9phr + Bonus
Location: West London - London, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 5th Feb 2012

Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients. At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns. We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the Electronics field. We provide full and comprehensive training and ongoing support from a proactive and highly skilled management team. We are looking for empathetic people who will join us on our goal to reassure customers and ultimately achieve a fantastic level of customer service. Successful applicants will join our buzzing social Nordic team of around 60.

Main duties and responsibilities:
� Receive pre-sales or after-sales queries and provide advice regarding the queries.
� Assists callers by providing excellent customer service standards with a variety of customer queries.
� Escalates queries and complaints to the relevant colleague or Team Manager. Aims to resolve customer queries at the first point of contact and pro actively learns/improves in order to achieve 100% first time resolution.
� Achieves accuracy and quality targets as set by the Team Manager in relation to self and other team members.
� Achieves productivity targets as set by the Team Manager, in relation to self and other team members.
� Performs other duties assigned.
� Educated to GCSE standard or equivalent preferred.
� Previous Customer Service experience preferred.
� Ability to build rapport with customers (often in difficult situations of complaint / complex handling).
� Knowledge of PC based packages and keyboard skills (ability to use MS Office).
� Ability to promote the product or service to a variety of people from diverse backgrounds.

Hours of work: 37.5 hours per week. Flexible between 8am � 5pm Monday to Friday

Swedish Speaking Customer Advisor

Title: Swedish Speaking Customer Advisor
Salary: �8.50 + Bonus
Location: West London - London, United Kingdom
Languages: Swedish
Posted: 5th Feb 2012

Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Pay Rate
�8.50 + Bonus

Other
Candidates must have Swedish Language skills