Top Language Jobs

Call Centre Support � French & Spanish Speaking

Title: Call Centre Support � French & Spanish Speaking
Salary: �19,000
Location: Central London - London, United Kingdom
Languages: English, French, Spanish
Posted: 10th Feb 2012

GTA is a world leader in the provision of hotel accommodations and related ground travel services with more than three decades of expertise. GTA uses industry-leading technology to market and distribute global travel content, including more than 37,000 hotel properties with instant confirmation, in over 130 countries. Other GTA travel services include sightseeing tours and attractions, private transfers, group travel and rail passes. GTA distributes accommodations and other travel services through travel wholesalers, tour operators, travel agencies as well as directly to travelers.

JOB PURPOSE

To provide industry-leading operational support to travel agent customers, booking on the RBS (Retail Booking System). To assist clients by processing their requests (website & manual) as well as handling their queries/problems regarding hotels and service bookings in an efficient manner.The role will be mainly responsible for supporting agents within France ,Spain and some of the UK.

KEY ACTIVITIES
� Handling of bookings, incoming telephone and email queries from customers, ensuring that company operational policies and guidelines are being followed.Includes monitoring of system in-trays and liasing with internal departments and external suppliers as necessary to ensure that bookings abd customer queries are processed and responded to satisfactorily.
� Checking and processing of bookouts, account queries and in-house complaints to ensure that all points are answered and appropriate compensation is provided where necessary, with compensation authorised by team leader/management as appropriate.
� Dealing with complaints after travel, including liaison with internal depts and extenal customers to ensure mutually agreed outcome is communicated to the customer within our policy deadlines.
� Taking telephone bookings and following up with clients regarding alternative hotels etc as required.
� Effectively communicate with colleagues and management ensuring messages and queries from other offices and departments are replied to within the terms of the client SLA.
� Maintain a folder with all pending queries and problems to ensure a smooth handover, in absence of staff members from the in the office.
� Prioritise daily workload, ensuring all required tasks are completed by the end of each day.
� Undertake, as requested, other tasks or projects and complete them within the given time frame

COMPLEXITY
� Work under pressure and with conflicting deadlines to meet the client SLA requirements
� Analyse problems and provide solutions from a range of options available
� Use initiative and logic to respond to queries and refer complex problems to the supervisor or manager

KNOWLEDGE, SKILLS AND EXPERIENCE
� Self motivated with excellent organisational skills, ability to prioritise and solve problems with excellent problem solving skills.
� Ability to multi-task in a fast paced enviroment, work under pressure with attention to detail and meet deadlines.
� Strong written and oral communication skills and able to negotiate effectively internally and externally.
� Flexible approach to working practices in response to customer and business needs
� Passion and commitment to deliver outstanding customer service is a must.
� Fluent in French, Spanish and English. An additional European language such as German advantageous but not essential.

Multilingual Speaking Media Sales Executive

Title: Multilingual Speaking Media Sales Executive
Salary: �25,000 - �30,000 + an attractive commission structure
Location: London, United Kingdom
Languages: Portuguese, Spanish
Posted: 10th Feb 2012

Entico Corporation Ltd is a publisher based in central London producing various on and offline media products in and around all aspects of the environment and climate change. We are also involved in various official projects with United Nations agencies involving sponsorship and awareness raising campaigns.

We are currently looking for a media sales executive to join the London sales team.� The Environmental area is still a growing sector and our business is increasing each year.
�
As a media sales executive you will on working on several Climate change / CSR / Sustainability and Environmental projects including projects with United Nations Agencies. We are ideally looking for candidates with the following:
�
A minimum of 12/18 months telesales/media sales experience
�
A complete understanding of the full sales cycle
�
A consultative confident sales approach with a can do attitude
�
Experienced speaking at senior director level to International organisations
�
Selling into reports, publications and online projects
�
Experience in negotiating significant value deals i.e. up to �35,000 and beyond
�
Candidates should have good clear english language skills also European languages (Spanish, Portuguese) would be an advantage for this role
�

We offer a competitive basic salary OF �25,000 - �30,000 + an attractive commission structure meaning a realistic achievable OTE of �55,000 in your first year
�
To find out more about our business please visit:
�
www.entico.com/
www.rtcc.org
www.climate-change.tv
�
PLEASE DO NOT APPLY UNLESS YOU HAVE TELESALES / MEDIA SALES OR PUBLISHING
SALES EXPERIENCE

Business Development Executive - Spanish Speaking

Title: Business Development Executive - Spanish Speaking
Salary: Competitive
Location: Antrim - Northern Ireland, United Kingdom
Languages: English, French, Spanish
Posted: 10th Feb 2012

Randox has an exciting opportunity for an ambitious, results orientated individual to join a global leader in the provision of medical diagnostic solutions as a Spanish Speaking Business Development Executive.

The successful candidate will work in the export Business team. Reporting to the Business Manager of your product group you will be responsible for the maintenance and development of business relationships between Randox, our International offices, distributors and customers within your defined region. This role will necessitate international travel affording excellent opportunity for personal and professional development as well as the opportunity to work as a valued member of a team in a goal orientated environment.

The role will be based at Headquarters but involve extensive international travel.

Business Development Executive � Spanish Speaking (Job Ref: 12/BDEJ)

Your profile:

Essential Criteria:

� Minimum Degree level qualification in a Business and/or Life Science related discipline.
� Advanced/Fluent in Spanish (both written and oral).
� Experience in a clincal chemistry environment.
� Ability to demonstrate a high level of business acumen.
� Excellent negotiation and presentation skills.
� Excellent communication skills (both written and oral)
� Excellent time management and organisational skills.
� Proficiency in Microsoft Windows and Office packages.
� Ability to learn and retain information quickly.

Desirable Criteria:

� Any other languages skills
� Experience working with distributors.
� Experience in business to business sales
� Experience in the diagnostic industry.

This is a unique opportunity to join an innovative international company in a growing industry that can provide career security and genuine advancement opportunities for those who show potential.

About Randox:

Randox is a world leader in in-vitro diagnostics supplying a range of innovative laboratory instruments and tests to a wide range of customers across the globe. Our mission is to create added value in healthcare by focussing on our expertise in diagnostics.

We play a pioneering role in laboratory medicine. High value is placed in research and development to continuously improve existing and develop innovative new products. This has allowed us to continuously grow and expand our international sales teams. Now is your chance to be part of strong, growing organisation.

How to apply:

Request an application form from:

Human Resources Department
Randox Laboratories Limited
55 Diamond Road
Crumlin
County Antrim
BT29 4QY

The closing date for all applications is Friday 3rd February 2012.

Please quote the appropriate job reference 12/BDEJ in all communication.

For further information on all our job vacancies please follow this link: www.randox.com/vacancies.php

Randox Laboratories Limited is an Equal Opportunities Employer

Junior Project Manager

Title: Junior Project Manager
Salary: up to �18,000
Location: Warwickshire - West Midlands, United Kingdom
Languages: French, Russian, Spanish
Posted: 9th Feb 2012

Employment Type: 12 month contract

Languages: Spanish, French or Russian (at least one)

We are currently looking to recruit a junior Project Manager with relevant experience in a customer services environment on a 12 month contract.

What do we do?

Comtec Translations provides language services to businesses across a wide variety of sectors. Our services include marketing, technical and legal translation, interpreting, website and software localisation. Providing services in over 150 languages, Comtec works with a worldwide supplier network to deliver projects. Our focus is on providing the best customer service, utilising the latest technology and ensuring the highest quality every time. With a diverse client base, our customers are based in the UK and overseas.

What does the role involve?

Your role will cover a number of key areas:
1. Handling sales enquiries, understanding customer requirements and preparing quotations
2. Management of projects from start to finish, selecting appropriate suppliers, liaising with suppliers and clients regarding queries on terminology, content etc.
3. Developing relationships with existing customers

This is a varied role involving constant contact with customers and suppliers, requiring excellent relationship building skills, time management skills, strong IT skills and an ability to work under tight deadlines.

What do we expect of you?
�In managing projects, you will be expected to handle multiple projects simultaneously while maintaining a friendly manner to customers at all times and ensuring timely delivery.
�We would expect you to build strong relationships with a portfolio of customers, spending time to understand their requirements and identify business development opportunities.
�Comtec has invested considerably in technology so confidence in using new technology is very important in this role.
Skills
�Fluent in English plus at least one other language
�Educated to degree standard or equivalent
�Strong IT skills (Word, Excel, PowerPoint).
�Experience of working in a customer services environment
�Willing to accept responsibility, self-motivated and pro-active
�Excellent organisational and time management skills
�Professional demeanour and conscientious approach to work
�Able to contribute ideas for improving service delivery and accessing new business sectors

Great location
This is an excellent opportunity to work within a fast-growing translation and interpreting services company. Offices are located in the centre of Leamington Spa, Warwickshire, within easy walking distance from Leamington Spa Railway Station.

Training
A training programme will be established to address requirements for additional skills.
Selection procedure

If you are interested in this position, please send a CV and covering letter to Sophie Howe, Director by clicking apply below. If your skills and experience match the requirements of the role, we will then contact you to arrange an interview.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM

Spanish speaking (with Italian) Customer service representative

Title: Spanish speaking (with Italian) Customer service representative
Salary: �21,100
Location: North London - London, United Kingdom
Languages: English, Italian, Spanish
Posted: 9th Feb 2012

We have our European Customer Service Centre in Harrow, just 15 minutes by train from Euston. It�s multicultural. It�s multilingual. And it offers you the kind of training, development and rewards you�d expect from one of the world�s most successful technology companies.

Working as part of a supportive team, you will be the day-to-day link between the customer and everyone else in the supply chain � from Sales and Planning to Logistics and Credit Control. This will involve managing orders, responding to queries, raising credits and using your initiative to ensure that orders go through without a hitch.

Along with proven customer service or logistics experience, you will need first-class telephone and PC skills � ideally including some knowledge of SAP and Lotus Notes. You must also be a good team player who enjoys solving problems and communicating with others. Flexibility, attention to detail and strong organisational skills are, of course, essential.

If you�ve got the talent we�re looking for, we can promise you full training, great promotion prospects and exposure to truly international work. Add to that some of the best rewards and benefits in the business and you�ll know why it�s time to talk to us.

Sales Consultant - �35-40k OTE (Spanish Speaking)

Title: Sales Consultant - �35-40k OTE (Spanish Speaking)
Salary: �35-40k OTE
Location: Central London - London, United Kingdom
Languages: English, Spanish
Posted: 9th Feb 2012

Kaplan International Colleges is looking for sales-driven, multilingual graduates to join its international sales team, promoting English language programmes to customers around the world. As a Sales Consultant, you will be responsible for selling KIC�s products through responding to web enquiries, answering inbound calls, making outbound calls to warm leads and facilitating sales through effective email communication. You will be expected to meet and exceed individual and team targets through your sales activities. This is a fast-growing team which can offer an excellent and lucrative career path for sales-driven, ambitious individuals.

Responsibilities

� Selling products through answering inbound calls and making outbound calls to follow up on enquiries and quotes
� Contacting every lead to maximise sales opportunities and progressing each lead to ensure upsell and cross sell opportunities through phone, email and Live chat
� Building strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledge
� Completing all required administration and recording of sales through CRM system and other business systems
� Building strong relationships with team members and providing flexible and prompt support at all times
� Providing prompt and courteous resolution for any issues

Skills and attributes required

Skills:
� Significant experience in telesales role including outbound sales experience
� Ability to build rapport, handle objections and close sales
� Excellent interpersonal and communication skills
� Competent computer skills and good writing skills
� Fluency in English, Spanish + one other European language, preferably Italian or French

Attributes:
� Excellent team player who contributes ideas for the success of the team
� Self-motivated, results oriented sales person with track record of delivering to targets.
� Quick to learn and apply knowledge
� Resilient and consistent, with ability to bounce back from setbacks, remain positive and focused on goals
� Adaptable and flexible, with ability to cope well with change
� Efficient and organised
� Trustworthy, dependable and reliable
� Flexible approach to working, including shift working
� Customer driven and quick to build rapport.
� Provides solutions based on identification and understanding of customer needs
� Takes ownership and accountability through to resolution
� Actively puts forward ideas and recommendations to continuously improve the customer experience or business performance
� Passionate and knowledgeable about Kaplan International Colleges� products

How to apply
If you would like to apply for the role, please apply with CV and covering letter by clicking on the apply button below to

Closing deadline: Friday 27th January 2012

German, French or Spanish Speaking Business Development Managers

Title: German, French or Spanish Speaking Business Development Managers
Salary: �40k OTE Uncapped & Competitive Salary offered
Location: Central London - London, United Kingdom
Languages: French, German, Spanish
Posted: 9th Feb 2012

Business Development Managers

FMCG, TGA or Telecoms, Technology & Gaming
Fluency in English & a European language (German, French, Spanish Italian) is essential

�40k OTE Uncapped & Competitive Salary offered

Euromonitor International is a global success story. With a reputation for being a world class business intelligence provider, a 90% client retention rate and industry leading growth rates, 2012 promises to be both exciting and prosperous.

With more and more clients to look after and huge additional potential still to fulfil, we are looking for consultative Business Development Managers with experience of selling market research or business intelligence information into the FMCG, TGA (Trade Government & Academic), or Telecoms, Technology and Gaming sectors to join our highly successful sales teams.

The role

A Business Development Managers role is to target new organisations across a designated territory in Western Europe and looking after an existing client list and up-selling extra services. As a Business Development Manager you will look after your own client accounts for 15 months, giving you the opportunity to develop your account management skills as well as utilising your sales skills on daily basis to generate new business and grow your sales your pipeline, before the account transfers to a dedicated account manager.

Our client portfolio includes leading players in advertising, academia, banking, finance, foodservice, government, ingredients, libraries, manufacturing, packaging, professional services, retailing and travel

Skills & experience

To join us you will need to have an outstanding personal sales track record ideally gained in a consultative business intelligence / consumer research arena. Excellent negotiation and communication skills along with the confidence to network with clients, trade shows or industry sector seminars. Educated to degree level or equivalent you will have a target driven approach to your work along with commercial awareness and an understanding of the relevance of strategic business information.

Fluency in at least one of the following European languages is essential, German, French, Spanish or Italian.

Career Development

Our people are the key to our success, we believe in investing in our staff through regular training, and mentoring. We offer a top commission scheme, opportunity to deal with senior client personnel, travel and various avenues of career advancement in a fast-growing company which always looks to promote from within.

Salary and Benefits

� Competitive salary commensurate with experience of successful candidate.
� 20 days annual holiday, plus bank holidays, (additional 1 day per year from year 2 of employment to a maximum of 25 days)
� Private health care after one year.
� Contributory pension after one year

Due to high volumes of applicants we regret that we can only contact those who are invited to interview. Should you not have heard from us within 2 weeks you may assume you have not been successful at this time but we thank you for your time and interest in Euromonitor.

German or Spanish Speaking Linguistic & Data Analyst

Title: German or Spanish Speaking Linguistic & Data Analyst
Salary: Excellent
Location: London, United Kingdom
Languages: German, Spanish
Posted: 8th Feb 2012

Role: German or Spanish Speaking Linguistic & Data Analyst
Location: Camden, London
Company: Forward

Say hello to Forward

Forward is a fast-growing internet group with a portfolio of innovative brands.

We specialise in building websites that save consumers money and driving traffic through search marketing. Our goal is profitable growth through the launch of home-grown brands and strategic acquisitions.

Portfolio companies include:

� uSwitch - the UK�s leading energy switching site
� Omio - the ultimate mobile phone comparison site
� InvisibleHand - price comparison built into the browser
� JustShops � a range of specialty eCommerce stores
� Forward3D - the fastest growing digital agency in Britain

Forward employs over 200 people in our Camden office and have revenues exceeding �100 million. Having doubled revenues the last 4 years in a row we�ve picked up several accolades including The Sunday Times Tech Track 100, Deloitte Technology Fast 50 and National Business Awards. Above all else we�re looking for bright, innovative and passionate people who can contribute to our continued success.

The successful Analyst will have the following qualities/responsibilities:

Responsibilities will include:

* Fluent German or Spanish (Specifically reading and writing).
* Analysing and creating campaigns on Google AdWords
* Search term research and investigation
* Market Research - reviewing news stories & current events etc
* Building and maintaining the German or Spanish keyword database
* Management of German or Spanish stop words and negatives
* Data Analysis Skills
* Interested and experienced in working with large amounts of data to drive decisions.
* Ideally experience using SQL
* Highly numerate and possess an analytical approach to problem solving.
* Technical Understanding. We have a strong focus on technology so you will be expected to communicate to our development team about the tools you use/need
* Internet Knowledge
* Online marketing/PPC/affiliate marketing - Useful but not essential
* Understanding of cookies, tracking etc
* Degree, 2.1 or higher in Economics, Physics, Maths or Statistics
* A strong work ethic. We are a growing company and our continued success is reliant on having hard working and enthusiastic people

5 great things about working at Forward

� Fantastic working environment; flexible hours, casual dress-code, top spec computers, Aeron chairs, and free breakfast and lunch.

� Flexible benefits package; A contributory pension scheme and over 20 options including health insurance, child care support and gym membership.

� A multi-cultural team; we have team members from over 20 different countries. Our �pot luck� evenings where people cook their national dish are legendary.

� A beautiful office; furnished with massage chairs, a pool table, foosball table, games room and fully stocked bar.

� We like to have fun; regular company get-togethers and spectacular parties (in the past this has included trips to Euro Disney, Copenhagen and most recently Las Vegas!)

PLEASE NOTE: THIS IS NOT A TRANSLATION ROLE. YOU MUST HAVE A DEGREE IN ECONOMICS, PHYSICS, MATHS OR STATISTICS IN ORDER TO APPLY AND BE CONSIDERED FOR THIS ROLE.

International Corporate Sport Sales - German, Serbo-Croat and Spanish

Title: International Corporate Sport Sales - German, Serbo-Croat and Spanish
Salary: Excellent
Location: Central London - London, United Kingdom
Languages: German, Spanish, Serbian
Posted: 8th Feb 2012

Are you passionate about selling?
Do you have an interest in sport?
Do you want fast track promotion into management?

thg is the world�s leading VIP sports hospitality provider, entertaining over 40,000 clients each year at the world's most prestigious sporting events .

We are expanding our sales operation in the London office in order to be able to deal with a dramatic increase in demand from our clients to entertain their most valued clients and business partners, or to reward their most successful sales staff.

Ideally, you will already have experience in B2B sales however this is not a necessity as on-going training is provided for the right candidates to develop a successful career in sales.

In return, we will provide the opportunity of selling products such as the Ryder Cup, Formula 1 Races, Rugby, International Football, and the Champions Club League Final to name a few.

Working for a company with over 25 years experience in the hospitality industry, selling exclusively over the telephone, dealing at director level, successful candidates will receive unlimited earning opportunities, and with our top performers earning over 5 figures each month, the position should satisfy even the most competitive sales person.

Sales executives who demonstrate consistent results and a positive approach to the job will be fast tracked into management positions within 9 -12 months from joining the company.

In the first instance send a brief resume and cover letter detailing why you wish to join

Spanish speaking Senior Sales Executive - Luxury Lifestyle media

Title: Spanish speaking Senior Sales Executive - Luxury Lifestyle media
Salary: �27,000 + Uncapped Commission
Location: Central London - London, United Kingdom
Languages: Spanish
Posted: 8th Feb 2012

Progressive Digital Media offers excellent growth opportunities as an Advertising Sales Executive. Working in an experienced sales team, you will be given the best opportunity to shine, a proven product you can believe in and career advancement based on merit.

We are seeking enthusiastic, motivated Senior Sales Executives with a passion for sales, to join our Print or Online Media Sales team, where you will be working on one of our leading publications called Elite Traveler.

Elite Traveler is a private jet lifestyle magazine written exclusively for the elite affluent consumer. Each issue provides detailed information covering the spectrum of luxury lifestyle, including travel, fashion, jewellery, watches, spirits, autos, jets, yachts, and real estate.

The role will involve selling advertising space on innovative information products to blue chip companies by telephone and through online presentation across Spain, Portugal and latin America.

With an aggressive expansion plan in place, we are looking for people who want to develop as fast as we do. We seek bright, articulate and passionate people who have a strong desire to succeed in business, for a fast paced, target driven sales environment.

Responsibilities:

* Lead sourcing/generating new business leads

* Achieving and exceeding sales targets

* Ensuring KPI's are met

Must haves

* Min 3-5 years Media Sales experience, B2C
* Fluent in English and Spanish (business level)
* Hunger to be the best sales person on the team
* Luxury Publishing experience a plus

What we offer:

* Basic salary + uncapped commission

* Comprehensive training and development

* 20+ days holiday

* Career progression

Spanish, German or Greek Speaking Reservation Agent - US AIRWAYS!!!

Title: Spanish, German or Greek Speaking Reservation Agent - US AIRWAYS!!!
Salary: Excellent
Location: Merseyside - North West, United Kingdom
Languages: German, Spanish, Greek
Posted: 8th Feb 2012

Take your career to new heights with US Airways!

US Airways is currently seeking bilingual Reservation Representatives for their Liverpool Contact Centre.

What makes an airline take off? At US Airways we think it's the people. That's why we've built a diverse workforce that brings a world of different talents to our company.

US Airways is the fifth largest domestic airline employing more than 35,000 aviation professionals worldwide. US Airways, US Airways Shuttle and US Airways Express operate approximately 3,500 flights per day and serve more than 230 communities in the U.S., Canada, Europe, the Caribbean, Latin America and the Middle East. US Airways is a member of the Star Alliance network, which offers our customers 18,000 daily flights to 965 destinations in 162 countries worldwide. Additional information on US Airways can be found at www.usairways.com.

Besides free travel to over 230 destinations worldwide, we offer great benefits and even greater opportunities for advancement. So if a career in the airline industry gets your jets revving, apply to US Airways today and work for US!

Location

US Airways Liverpool is a European oriented Customer Contact Centre located in the heart of Liverpool, England. The Contact Centre moved into a brand new facility in November 2010 and currently employs approximately 100 people in a multicultural environment.

The purpose of US Airways European Contact Centre is to generate international airline bookings and provide customers with excellent customer service.

The Job

Our Reservations Representatives receive inbound calls from our international customers and meet their travel needs by providing efficient and courteous service in their language of choice. From making new reservations to changing flights and solving problems, the Representative handles a variety of calls which ensures the job is always interesting.

Our Reservations Sales Representatives take calls in the local languages from Belgium, Brazil, France, Germany, Greece, Italy, Portugal, Spain, Switzerland, UK and Ireland.

Our lines are open 365 days a year from 7:00 to 20:00 on weekdays and from 8:00 to 16:00 on weekends and we work in shifts.

The Training

Training is paid and consists of classroom as well as on the job training. The initial paid training period lasts 5 weeks.

Job Qualifications

� Bilingual written and oral fluency in English and in one of the following languages: Spanish, German or Greek. Language skills are tested in the interview process.

� GCSE or O-Level English and Math or equivalent

� Demonstrated ability and work experience in customer service

� Flexibility to work variable shifts, weekends and holidays as required

� Ability to function effectively in a fast paced environment and handle difficult customer service interactions

� Applicant must be eligible to work in the UK

� Proficient in computer and keyboard skills

� Prior Contact Centre experience is a plus

All candidates must pay for their own travel expense for interviewing and relocation.

The training for this full time position will start April 2012.

German/Spainish/Swedish Sales Sales representative

Title: German/Spainish/Swedish Sales Sales representative
Salary: �21,000 OTE �45,000
Location: Northamptonshire - East Midlands, United Kingdom
Languages: German, Spanish, Swedish
Posted: 8th Feb 2012

TERRITORY: Nordic countries, German speaking countries or Spanish speaking countries.

PACKAGE: Basic + high commissions, phone, laptop, training.

Company information: Designer, manufacturer, importer and distributor of fibre optic and copper passive and active components.

KEY EXPERIENCE REQUIRED

- sales record, any knowledge of networking is a bonus
- Sales skills are essential,
- Previous knowledge of fibre optic products is appreciated;
- A very consultative, solution led sales opportunity;
- It would be beneficial if you have dealt with European importers/wholesalers/distributors system integrators and installers of fibre optics passive and active components over the last years as a sales representative
- Passionate and motivated

ROLE INFORMATION

- Technical Sales representative - Fibre Optics
- Selling range of fibre optic and networking products;
- Targeting a wide range of distributors and wholesalers or system integrators and installers;
- A fantastic sales opportunity to join a well developing young business where you can build your own sales team and manage it.
Candidates must be eligible to work and live in the UK

Solution Consultant � EU (with 2nd European language)

Title: Solution Consultant � EU (with 2nd European language)
Salary: Competitive
Location: Buckinghamshire - South East, United Kingdom
Languages: French, German, Spanish
Posted: 8th Feb 2012

Position Description

As a member of the ClickSoftware Solution Consulting team, the Solution Consultant is a key player in an exciting, customer interfacing role that couples technical and customer relationship skills to successfully selling ClickSoftware�s product offerings. The Solution Consultant will provide services to the sales teams covering Europe with both Pre and Post Sales contexts. The Solution Consultant will present business-focused presentations and product demonstrations. Product demonstrations are often tailored to the specific customer and may require application configuration and development outlined during customer requirements meetings. This process leads to a detailed analysis of needs, identification of business problems and the development of appropriate solutions and financial justification to achieve the business objectives. The general purpose of the Solution Consultant is to support the efficient expedition of the sales process. Reporting to the Director of Solution Consulting, EU � located in Burnham, the Solution Consultant will be responsible for completing tasks on one or more concurrent sales activities.

Primary Responsibilities

- Work with the sales teams, mainly regional sales directors, to provide expert services to pre-sales activities such as demos, Proof Of Concepts, Cost Benefits Analisys etc.
- Responding to Invitation To Tenders, RFPs and RFIs.
- Conducting on-site business focused consulting to review a prospect�s or a customer�s existing operational processes to recommend an optimal process that utilises the pertinent products of the ServiceOptimization Suite
- Act as the handover point from Sales to Professional Services
- Training of partners and internal sales consultants regarding the use and demonstration of the ServiceOptimization Suite�s products
- Provide technical support to the Sales Managers during the pre-sale phases.
- Undertake ad-hoc projects and activities, as directed by the Director of Solution Consulting - EU (e.g. Industry overview documents, new sales materials)

Required Skills/Experience

- Fluent in a second European language
- B.Sc in Computer Science or equivalent - Preferable. MBA � Advantage.
- Strong desire to work in pre-sales mode with new products.
- 2 years of hands-on experience with the implementation/pre-sales of enterprise commercial business applications
- 2 years experience working with Visual Basic. VB.Net. C++ - preferable.
- Experience with MS SQL-Server, and NT.
- Experience with development of Web-based business applications, using XML, ASP, and VBScript.
- Experience with international customers � preferable.
- Excellent written and verbal presentation skills in English. Additional European language capabilities an advantage.
- Stong desire and ability to travel (up to 50% fo the time).

Product Marketing Manager, Emerging Markets Top Initiatives, EMEA - London

Title: Product Marketing Manager, Emerging Markets Top Initiatives, EMEA - London
Salary: Excellent
Location: London, United Kingdom
Languages: Spanish
Posted: 7th Feb 2012

Product Marketing Manager, Emerging Markets Top Initiatives, EMEA - London
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This position is based in London, UK.
The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Product Marketing Manager, Emerging Markets Top Initiatives, EMEA
As a Marketing manager, you are a fully dedicated business leader, shaping the future of one of our many Google products. Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (AdWords, AdSense, DoubleClick, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the voice of the product and help it grow a loyal consumer base. This means you work with a cross-functional team across sales, corporate communications, legal, webmasters, product development, engineering and more. The role enables you to shape the product development process, organize product launches from beginning to end and form future marketing strategy.
Responsibilities:

* Manage and drive marketing strategy and execution of product and project launches across Emerging markets reflecting local needs.
* Work closely with creatives and strategists on the development of breakthrough campaigns.
* Manage the end to end online campaigns supporting various launches of Google products. Therefore establish media strategies for a variety of campaigns: multi-country and local, digital and cross-channel including Google-owned properties.
* Work closely with Mobile partners to guide and support their initiatives.
* Develop innovative ways of reaching out to and educating our users about Google mobile services.

Minimum Qualifications:

* MA degree. In lieu of degree, relevant skills or equivalent experience.
* Experience in managing multiple complex relationships and projects across geographies.
* Experience in marketing or in the mobile industry and the internet space.

Preferred Qualifications:

* Strong analytical skills and experience from strategy and operations.
* Fluency in English and French, Spanish or another European language.
* Outstanding written and oral communication skills.

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CV/resume format: PDF (preferred), HTML, Word

Global Data Summer Internship - with Languages

Title: Global Data Summer Internship - with Languages
Salary: Competitive + Benefits
Location: Central London - London, United Kingdom
Languages: Dutch, French, German, Italian, Spanish
Posted: 7th Feb 2012

The Role

We are seeking highly motivated individuals to join the Global Data summer internship programme 2012. The Global Data department provides real time market data which is used by our clients to make informed investment decisions.

As a summer intern your main responsibilities will be to update, maintain and process data for a designated market area. We are looking to recruit into a range of projects or data teams including Equities, Fixed Income, Credit Research and other financial securities.

For this internship we are looking for dedicated, self starting candidates with a passion for the financial markets that with extensive training and development will help drive our product forward.

Responsibilities

- Sourcing and qualifying relevant data
- Updating and processing data onto the Bloomberg database in a timely manner
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within an assigned market

Qualifications:

- Fluency in a second European language is essential
- Passion for working in the financial markets
- Previous Internship / work experience is beneficial
- A self-starter; proven ability to take ownership & initiative of projects
- Excellent communication and customer service skills
- Experience of processing data or using Excel is beneficial

Internship commences 25th June 2011 for 10 weeks.

Multilingual Accounting Summer Internship

Title: Multilingual Accounting Summer Internship
Salary: Competitive + Training
Location: Central London - London, United Kingdom
Languages: Dutch, French, German, Italian, Portuguese, Spanish
Posted: 7th Feb 2012

The Role:

This is an exciting opportunity for a business-minded and efficient Intern to be part of our Accounting team which is at the front line in dealing with high-profile customers and vendors. Our Accounting department is fast paced, challenging and there are tight deadlines to be met.

You will be the primary contact for existing clients and vendors to assist and advise them on account, invoice and billing queries. You will manage the life cycle of the clients' or vendor accounts via our internal ticketing system, ensuring that our clients understand where they are in the life cycle and what the next steps are.

You will also be directly responsible for contributing to projects with the possibility of being given your own pool of clients to manage if you perform well.

Bloomberg's global customer base also allows you to fully utilize your multilingual skills and will allow you to work in an international organisation. We are currently recruiting for candidates with fluency in English as well as two or more of the following languages: French, Italian, Spanish, Portuguese, German and Dutch. Other European languages will be considered.

Responsibilities:

Based at our London office, you will be responsible for:

- contributing to projects
- contributing to/maintaining departmental performance targets
- having sole responsibility for managing client responses, identifying important information and issues needing to be dealt with
- managing client records to ensure we are tax compliant

Qualifications:

- self-starter with great multitasking and organisational skills with a great focus on customer-service
- excellent Excel skills advantageous
- accuracy/attention to detail essential
- strong written and verbal communication skills coupled with the ability to communicate clearly)
- ability to remain calm under pressure, with the ability to inspire confidence in clients regardless of the situation
- proactive self-starter
- dedicated team player with a proactive approach
- availability to work for 10 weeks starting 25th June 2012

Spanish Speaking Assistance Coordinator � Farnham

Title: Spanish Speaking Assistance Coordinator � Farnham
Salary: �19,000 Package
Location: Surrey - South East, United Kingdom
Languages: Spanish
Posted: 7th Feb 2012

As an Assistance Co-ordinator you will be the first point of contact for our customers who need emergency assistance whilst in Spain. Using your excellent customer service and communication skills you will ensure maximum comfort to the customer and their relatives during their time of distress, whether this is by way of offering friendly advice or by ensuring complete case handling tailored to the situation.

We�ll expect you to be professional, helpful, clear and understanding; from the initial point of contact the customer should be certain of prompt and personal service in dealing with their emergency situation.

By utilising your language skills and fluency in Spanish, you will communicate with patients and families; holiday reps, hospitals and doctors and liaise with companies own medical advisor's for advise on particular cases, contacting local agents when necessary. Arrange repatriations, book flights, ambulances, taxis, medical escorts and provide any other help and assistance that is required.

Customer service is the first and foremost priority to the Travel and Medical Assistance department which provides a 24 hour, 365 day a year helpdesk for our clients. From the initial point of contact the customer can be sure of prompt and sympathetic service in dealing with their emergency situation by specifically trained operators.

At Direct Line we deliver a wide range of car, home, pet, life, travel and business insurance products. We�re committed to providing the best possible deal directly to customers.
Direct Line is part of RBS Insurance and our wide range of businesses, including household names like Churchill, Privilege and Green Flag, have helped us become the nation�s largest motor insurer, and the number one for household insurance.

We might have many brands, but really we�re one big team and collaborative working is a huge part of our culture. We expect our people to share ideas and help each other to deliver the very best. Of course, we also really value individual contributions and recognise that everyone brings something unique to the business.

With your help, we�ll be Britain's Best Insurer. And as we progress and develop, we�ll make sure you do too.

At RBS Insurance we treat all our staff as individuals. That�s why you can customise your own rewards package to suit your changing lifestyle and find the perfect balance.

Please click "Apply" today

As part of our referencing procedures, criminal record checks may be required.

Global Technical Support Summer Internship 2012 - with Languages

Title: Global Technical Support Summer Internship 2012 - with Languages
Salary: Competitive + Training + Holidays
Location: Central London - London, United Kingdom
Languages: Cantonese, French, German, Italian, Japanese, Mandarin, Portuguese, Russian, Spanish
Posted: 7th Feb 2012

The Role

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems while providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience. You will also liaise closely with other departments to explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Bloomberg's global customer base also allows you to fully utilise your multilingual skills and will allow you to work in an international organisation. We are recruiting for candidates with fluency in English and one or more of the following languages: French, Italian, Spanish, Portuguese, German, Russian, Japanese, Mandarin, Cantonese. Other European languages will be considered.

Qualifications

- Day to day support of all our customers in global locations
- Excellent listening, problem solving and analytical skills with the ability to remain calm under pressure and work in a concise, clear and focused manner
- Excellent verbal and written communication skills
- General knowledge of IT products and principles is desirable
- Fluency in English plus two European languages required
- Availability to work for 10 weeks beginning 25th June 2012

Spanish Speaking Outbound Customer Advisor

Title: Spanish Speaking Outbound Customer Advisor
Salary: �8.50ph
Location: West London - London, United Kingdom
Languages: English, Spanish
Posted: 7th Feb 2012

About us
Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Special Certifications
Native Spanish language skills

Pay Rate
�8.50ph

Global Data Entry Level Training Programme - With Languages

Title: Global Data Entry Level Training Programme - With Languages
Salary: Competitive + Benefits
Location: Central London - London, United Kingdom
Languages: Dutch, French, German, Italian, Spanish
Posted: 7th Feb 2012

The Role

Bloomberg LP is looking for motivated and passionate entry level candidates to join our 2012 Global Data Financial Training Program. This is an in depth, four week training program where you will receive training across market sectors to help build a foundation for your career at Bloomberg in terms of product knowledge, understanding our client base and networking with employees throughout the company. After the training, you will begin your career as a Global Data Analyst in a specific sector. Global Data is broken down by market sector.

Analysts work in teams focusing on equities, fixed income, mutual funds and portfolio holdings, energy and derivatives. Our scope has recently increased with market demand and now includes new products like Credit and Equity Research. All employees are incredibly hardworking, inquisitive and innovative. These groups provide transparency into the markets and will continue to build on the core foundation of our business as we grow and expand our coverage across markets and industries.

As a Global Data Analyst, you will work closely with many departments internally across the company including sales, news and research and development. Working together with sales we stay in tune with client needs and suggested enhancements. We can then work with research and development to make these enhancements come to life. We are the front line in receiving the data that fuels our breaking news stories and contribute a tremendous amount of information to our media groups. Externally, analysts work with clients to provide solutions to their inquiries and also build relationships with some of the most renowned names in finance. Analysts not only maintain the information on the terminal, but they are always looking for ways to improve our processes and the information on the terminal to stay ahead of the competition and we expect that you will play a key role in driving our products forward.

Qualifications

-Fluency in more than one EU language is essential
-Understanding of the financial markets
-Effective research and analytical skills
-Excellent verbal and written communication skills
-Attention to detail
-Strong problem solving skills
-Bachelor's degree or equivalent work experience

In order to take up this position you will need to be available to start work from the second
week of JUNE 2012.

Competitive Salary + Benefits