Top Language Jobs

Russian Customer Service Representatives

Title: Russian Customer Service Representatives
Salary: �14000.0 - �16800.0 per annum
Location: Scotland, United Kingdom
Languages: English, Russian
Posted: 10th Feb 2012

IBM's busy International Contact Centre in Greenock, Scotland has opportunities for Russian speakers with good English to join their dedicated customer support team. As a Manpower front line representative for IBM's brand and global reputation your written and oral communication skills, organisational ability and attention to detail will certainly be tested and developed. You will receive full product training and work with the support of an experienced team.

*****Immediate start available***** We are looking for highly motivated individuals who are fluent in both Russian and English. You will need to be able to demonstrate you have excellent knowledge and experience in customer service with strong IT skills

Excellent oral and written communication skills, Demonstrate high level of computer literacy
*****Relocation assistance may be applicable*****

Key Account Managers with German or French

Title: Key Account Managers with German or French
Salary: Basic �40k plus commission
Location: Central London - London, United Kingdom
Languages: French, German, Russian
Posted: 10th Feb 2012

The Role:

Reporting to the Sales Manager and working as part of our client�s award winning sales team, as a Key Account Manager you will be responsible for acquiring new business from prospects and existing accounts through sales of our client�s information and software solutions within a designated territory across EMEA. You will plan, organise and execute sales campaigns and business trips to maximise revenue generation and attend exhibitions and conferences as required.

This role is based in London with extensive global travel required.

Experience:

Essential

� Proven track record of direct sales in a B2B environment, preferably international
� Proven track record of generating new business is essential
� Either information sales or software sales experience is required
� Enjoys working in a structured, targeted environment to challenging KPIs
� Great negotiation and communication skills
� Highly self-motivated, organised and be able to manage own time
� Flexible and adaptable to meet the needs of the changing market, our client�s customers and the business
� Fluency in business French and/or German is essential

Desired

� Experience of selling to banks and financial / legal institutions or corporate treasury departments would be of benefit
� Previous formal sales training and account management training is desirable
� Good levels of IT literacy are expected
� A degree or equivalent is desirable
� Previous experience of salesforce.com would be an advantage

Benefits package:

� Group pension scheme
� 29 days holiday
� Paid charity days � 2 days per year
� Share-save scheme

The Company:

Our client sets the global standard for payment efficiency and compliance solutions. It has been providing premier data services to banks and businesses worldwide for over 140 years.

RUSSIAN speaking RELATIONSHIP MANAGER - HNWI

Title: RUSSIAN speaking RELATIONSHIP MANAGER - HNWI
Salary: To �50K+ up to 3x salary
Location: Central London - London, United Kingdom
Languages: Russian
Posted: 10th Feb 2012

Job Title: Russian spkg Relationship Manager - HNWI
Skills: Fluency in Russian, ideally a background in wealth management, at elast strong sales experience in banking + , FSA qualifications, CeFA, IMC, IAD, etc.
Salary: �35-50k basic + commission up to 3x salary
Location: London

Your Job Purpose:

To identify opportunities to acquire new clients via referrals or direct acquisition with the aim of generating $10-25M annually and managing a portfolio of 150 - 250 HNWI with AUMs to $75 M generating a total annual revenue of at least $0.6M.

Job Background:

The bank is the preferred EMEA centre for international expatriate banking and wealth management for clients who wish to hold a share of their wealth outside their country of residence. The role involves meeting the needs of mass affluent and HNWI clients.

Your Key Responsibilities:

Establishing strong relationships with the onshore business and referral markets
Generate AUM growth and revenue streams to meet the financial plan and achieve business objectives through client acquisition, cross selling of wealth management and investment products to local clients and their own existing portfolio.
Source new target market clients to satisfy prospect and client financial and investment needs
Maintain the highest standards of investment advice in line with sales processes
Build relationships with key clients and influencers inside the referral businesses and work closely with regions / countries to increase the database through sourcing new client referrals.
Adhere to a robust control environment, effective self-monitoring of activities to satisfy internal control standards and ensure compliance with all external regulatory requirements.
Responsibility for ownership of KYC for the client base

Development Value:

You will deepen your client relationship and sales skills for maximum financial impact and, depending on experience, increase your knowledge of products and sales processes involved.
Future roles could include Support & Service Head, Senior Relationship Manager, Portfolio Counsellor or Product Management.

Your Knowledge / Experience / Qualifications:

Success in a wealth management sales background or within a financial services company
Ability to manage a portfolio, maximise revenues in a regulated environment and source new business through their own initiative
Strong knowledge of financial products and services, financial markets and economic environments
Good knowledge of respective operational and regulatory environment as well as cultural understanding of referral market
Strong negotiating and influencing skills
Good presentations and networking skills
University degree in a related area, preferably post-graduate qualifications in Finance or Economics or MBA graduate
Full FSA qualifications with a minimum of IMC and CeFA or equivalent.
Demonstrate and evidence Threshold Competency
If you do not meet the above criteria you may still be considered if you have the necessary skills and experience. Candidates not meeting FSA and other qualifications must demonstrate the willingness to complete assessments successfully and pass all examinations within 3 attempts and within 12 months of commencing the role.

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is a leading multilingual employment agency.

Sales Support Coordinator - Russian

Title: Sales Support Coordinator - Russian
Salary: �12-13.50 per hour
Location: Surrey - South East, United Kingdom
Languages: Russian
Posted: 10th Feb 2012

This role is working within a leading international provider of Networking and Communication systems. Working for Sales Operations you will be supporting sales teams within the EMEA region. Based in Addlestone, Surrey, you will be responsible for the administration and support of sales / CRM tools. Assisting the sales team and ensuring all CRM and sales information is correctly logged and maintained.

You will be creating and maintaining sales account details, assigning customers to the correct account managers and becoming the CRM �super user� for the sales team. You will also be responsible to creating and managing new sales quotes and opening and supporting new opportunities via the sales tool software. Ultimately you will need to become familiar will all aspects of the sales support software tools and CRM packages. This allows the sales teams to concentrate on the core sales activities whilst you assist them with the system and back-office support and maintenance. You will also be liaising with internal business units to resolve any sales queries or queries with existing orders or quotes. Full system training will be provided, but previous experience within sales support and with some manner of CRM tool is required.

As a successful application you must have the following attributes / experience;
� Excellent communications skills.
� An eye for detail � especially when it comes to producing accurate work.
� Managed high volume of transactions within a CRM tool.
� Provided sales support previously.
� Be proactive and be able to follow direction.
� Have good Excel knowledge.
� Have used some type of order management / CRM tool before.
� Siebel 7.5 or 8 knowledge is an advantage.
� Fluency in English and Russian.

This is a great opportunity to join a vibrant and growing company. This role is initially a contract position, but we are looking for people who would be happy to stay beyond the initial 6 month period, either as an extension or as a direct employee. Please do not hesitate to contact us if you have any queries regarding this role (0118 930 4848)

Russian Speaking Account Handler

Title: Russian Speaking Account Handler
Salary: Undisclosed
Location: Central London - London, United Kingdom
Languages: Russian
Posted: 10th Feb 2012

GTA is a world leader in the provision of hotel accommodations and related ground travel services with more than three decades of expertise. GTA uses industry-leading technology to market and distribute global travel content, including more than 37,000 hotel properties with instant confirmation, in over 130 countries. Other GTA travel services include sightseeing tours and attractions, private transfers, group travel and rail passes. GTA distributes accommodations and other travel services through travel wholesalers, tour operators, travel agencies as well as directly to travelers.

JOB PURPOSE

The main objective of this role is to ensure a high standard of customer service is delivered to clients in order to sustain GTA�s reputation in the market place and to encourage repeat business from clients. This key role involves liaising and negotiating with internal departments and external suppliers in order to ensure the smooth operation of tours whilst providing high quality products and services. The Account handler�s task is to maintain and increase profit levels of groups as well as generate extra revenue through the up selling of additional services.

REPORTING AND KEY RELATIONSHIPS:
� The account handler must report to the Team Leader, both internal and external issues that may have an impact on the smooth operation of tours.
� The account Handler must support and assist Team Leader, being flexible and willing to assist during other team members� absence.
� The account handler should regularly communicate with the sales representatives in order to discuss operational issues and successes which could lead to future business opportunities / leads for GTA

KEY ACTIVITIES
� To maintain accounts by servicing all client needs from the point of handover from sales to
the day the group departs
� To ensure that a high standard of service is provided to clients at all times at all times:
- Action and acknowledge requests in a timely manner � within 48 hours
- Immediate response to all queries relating to groups
- Providing accurate and detailed information to clients and supplier�s promptly
- Problem Solving - Anticipates and deals with problems in advance
� To ensure the smooth operation of a group from go-ahead to groups departure:
- Check go-aheads and Itinerary and raise any unclear points with sale departments.
- Accurately up-date the system with information required.
- Work to the Operations schedule given to the client
- Ensure confirmations of services and hotels are received within an acceptable time frame and budget and manage and control these quoted budgets
- Communicate any special requirements about the group to the co-ordination department
- Update file and complete forms as per company policies.
� Negotiate with internal departments/suppliers to control profitability levels and increase GPM
� To promote and up sell additional products and services to clients in order to generate additional turnover
� To research and plan for large pieces of business in advance of the operation, i.e. destination research, product knowledge and have the ability and know-how to research and suggest alternative services when original request is not available/possible.
� To be trained and fully knowledgeable on the following systems:
� London Quotes and Reservations Systems
� Microsoft Office
� Auto route
� To ensure a positive and professional image of the department and company is portrayed to clients, staff and colleagues at all times

COMPLEXITY
� Productivity � Successfully operating the required number of groups at a high quality standard to reach required departments productivity levels.
� Profitability � Maintaining and where possible enhancing profitability on a tour by tour basis enabling the department to meet the expected profit levels including up selling, negotiating, budgeting

KNOWLEDGE, SKILLS AND EXPERIENCE
� Knowledge of operations activity within the travel Industry would be advantageous
� Strong knowledge of worldwide destinations
� Strong written and verbal communication skills are essential
� Ability to negotiate with clients and suppliers
� Knowledge of GTA systems is desirable
� Self-motivated, enthusiastic and with attention to detail
� Organised and efficient approach to workloads
� Ability to prioritise and work well under pressure
� Team player, with flexible and adaptable approach.

Arabic or Russian Speaking Channel Quality and Security Specialist

Title: Arabic or Russian Speaking Channel Quality and Security Specialist
Salary: �22,800
Location: Manchester - North West, United Kingdom
Languages: Arabic, Russian
Posted: 10th Feb 2012

Pearson VUE is the global leader in computer-based testing. We offer high stakes exams delivered via a network of test centres in over 162 countries. We are part of the Pearson Group, the international media company, whose businesses and brands include the Financial Times Group, Pearson Education and the Penguin Group, we are expanding our operations and looking for a talented Channel Quality and Security Specialist.

This is an exceptional opportunity based in Manchester for a professional Quality and Security Specialist keen to join a profitable and rapidly expanding business. Reporting to the Channel Quality and Security Team Leader you will be responsible for ensuring test centres adhere to at least the minimum agreed standards of quality and security as prescribed by Pearson VUE and its clients.

The main objective will be to ensure that the highest quality and security levels possible are achieved within Europe, Middle East and Africa (EMEA) channels to create, innovative and effective quality and security programs. You will also be an expert and spokesperson for all internal parties, to raise internal awareness and mindshare of the quality and security message.

The Ideal Candidate will have the following:

� Experience in a similar environment
� High levels of attention to detail and accuracy
� Another EMEA language is essential � preferably Arabic or Russian
� Fluency in written and spoken English
� Confident and fluid communicator
� High levels of customer service skills especially in a customer facing environment
� Familiar and comfortable working in a busy corporate environment
� A good understanding of MS Office packages

Why Work for us?

We value team work and have a clear set of values around how we treat our employees and how we do business with our clients. �Brave and Imaginative and Decent� and we aim to reflect these values in everything we do. If you are lucky enough to be offered a position with us you will enjoy an exceptional benefits package that includes:

� A competitive salary
� 33 days holiday entitlement (including Statutory Bank Holidays)
� Immediate access to Pearson�s Company Pension Scheme
� Private Healthcare scheme
� Dental plan scheme
� Share Option Scheme
� Bike to work Scheme

Only candidates whose skills and experience closely match the criteria will be selected for interview.

If you are interested in joining our team, and your skills match the candidate profile then please apply today. We will acknowledge all applicants but only candidates who meet the requirements for the job will be invited to interview.

Pearson VUE is an equal opportunities employer that values the diversity of its people. We welcome applications from all people in the community and adhere to the requirements of the Equality Act.

Junior Project Manager

Title: Junior Project Manager
Salary: up to �18,000
Location: Warwickshire - West Midlands, United Kingdom
Languages: French, Russian, Spanish
Posted: 9th Feb 2012

Employment Type: 12 month contract

Languages: Spanish, French or Russian (at least one)

We are currently looking to recruit a junior Project Manager with relevant experience in a customer services environment on a 12 month contract.

What do we do?

Comtec Translations provides language services to businesses across a wide variety of sectors. Our services include marketing, technical and legal translation, interpreting, website and software localisation. Providing services in over 150 languages, Comtec works with a worldwide supplier network to deliver projects. Our focus is on providing the best customer service, utilising the latest technology and ensuring the highest quality every time. With a diverse client base, our customers are based in the UK and overseas.

What does the role involve?

Your role will cover a number of key areas:
1. Handling sales enquiries, understanding customer requirements and preparing quotations
2. Management of projects from start to finish, selecting appropriate suppliers, liaising with suppliers and clients regarding queries on terminology, content etc.
3. Developing relationships with existing customers

This is a varied role involving constant contact with customers and suppliers, requiring excellent relationship building skills, time management skills, strong IT skills and an ability to work under tight deadlines.

What do we expect of you?
�In managing projects, you will be expected to handle multiple projects simultaneously while maintaining a friendly manner to customers at all times and ensuring timely delivery.
�We would expect you to build strong relationships with a portfolio of customers, spending time to understand their requirements and identify business development opportunities.
�Comtec has invested considerably in technology so confidence in using new technology is very important in this role.
Skills
�Fluent in English plus at least one other language
�Educated to degree standard or equivalent
�Strong IT skills (Word, Excel, PowerPoint).
�Experience of working in a customer services environment
�Willing to accept responsibility, self-motivated and pro-active
�Excellent organisational and time management skills
�Professional demeanour and conscientious approach to work
�Able to contribute ideas for improving service delivery and accessing new business sectors

Great location
This is an excellent opportunity to work within a fast-growing translation and interpreting services company. Offices are located in the centre of Leamington Spa, Warwickshire, within easy walking distance from Leamington Spa Railway Station.

Training
A training programme will be established to address requirements for additional skills.
Selection procedure

If you are interested in this position, please send a CV and covering letter to Sophie Howe, Director by clicking apply below. If your skills and experience match the requirements of the role, we will then contact you to arrange an interview.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM

Qualified Accountant with Russian

Title: Qualified Accountant with Russian
Salary: up to 35K
Location: Central London - London, United Kingdom
Languages: English, Russian
Posted: 9th Feb 2012

We are currently looking for a qualified accountant (ACCA or AAT, but could be ACCA part qualified-final stage) with at least 3 years of experience.

The employer is a London based wealth management firm which provides excellent career development opportunities and can boast outstanding team environment.

Requirements:

� Previous experience in an Accounts office (preferably Accounting Practice)
� Strong Microsoft and Excel skills
� Excellent attention to details
� Ability to communicate with all levels of staff and to work independently, but also part of a team

Key responsibilities include:

� To issue sales invoices promptly on request
� To prepare validate and check the monthly settlement statements and to ensure correct payments are made to the clients
� To ensure clients and suppliers are paid accurately and on time including setting up BACS transactions in a timely manner
� To prepare monthly management accounts
� To assist as required in production of forecasts and budgets
� To ensure all reports, documents and communications are correctly and securely filed and kept for the duration as legally required
� To prepare schedules for audit and tax purposes as required
� To carry out any other tasks as required, and deemed necessary by management, within the capabilities of the individual
� To update accountancy system and develop reporting system
� To maintain and update the General Ledger including input of invoices and bank transactions
� To ensure purchases and expenses are properly authorised and the subsequent accounting is completed
� To prepare validate and check the monthly settlement statements and to ensure correct payments are made to the clients
� To ensure clients and suppliers are paid accurately and on time including setting up BACS transactions

This role is to be filled asap so please apply now to avoid missing out on a great role. All candidates must have valid UK work permits.

Freelance Face-to-Face Russian Interpreter

Title: Freelance Face-to-Face Russian Interpreter
Salary: Undisclosed
Location: East London - London, United Kingdom
Languages: English, Russian
Posted: 8th Feb 2012

Language Line Services are a market leading interpreting agency and we currently have exciting positions available for Freelance Face-to-Face Russian interpreters in the East London area.

Benefits of interpreting with us include:
- A continuously expanding client base
- Excellent communication and support with our friendly team
- Remote training

We require our interpreters to:
- Excel at customer service
- Have ongoing access to internet and e-mail
- Be able to provide an accurate, confidential and impartial service
- Be eligible to be self-employed in the UK

These positions are only available for a limited period of time so please get in touch today if you speak Russian and would like to join our Interpreter pool, or recommend this opportunity to someone you know who may be interested.

Email: lr.recruitment@languageline.co.uk (quoting ref TLJ-RUS-R)
Telephone: 0845 602 7769 (option 2)
Website Application: www.languageline.co.uk/careers & select �Apply Today�

Project Manager, Voice-Over Department

Title: Project Manager, Voice-Over Department
Salary: Dependant on Experience
Location: Central London - London, United Kingdom
Languages: English, German, Russian
Posted: 7th Feb 2012

Project Manager required to join the busy Voice-Over Department of a well-established and successful central London media company. This is a client-facing role which would suit an outgoing person of graduate calibre with previous office experience. Must have excellent English. All language combinations considered but German and/or Russian and/or Dutch ideal.

Responsibilities

� Taking enquiries, quoting and negotiating with clients and suppliers
� Organsing projects including placing translations, casting voice-over artists, booking language directors and studios
� Managing workflow to ensure projects meet quality standards, budgets and deadlines
� Logging information in studio diary and CRM system
� Liaising with studios and technical departments
� Sourcing and auditioning new voice talent
� Organising online voice library and keeping it updated
� Language direction in the studios as appropriate
� Developing client base

Personal profile

� Outgoing and confident personality
� Mother tongue standard English
� Excellent verbal and written communication skills
� Attention to detail and accuracy
� Excellent organisational skills
� Ability to work under pressure
� Ability to work well both independently and as part of a team
� Proactive

Please click apply if interested.

Global Technical Support Summer Internship 2012 - with Languages

Title: Global Technical Support Summer Internship 2012 - with Languages
Salary: Competitive + Training + Holidays
Location: Central London - London, United Kingdom
Languages: Cantonese, French, German, Italian, Japanese, Mandarin, Portuguese, Russian, Spanish
Posted: 7th Feb 2012

The Role

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems while providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience. You will also liaise closely with other departments to explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Bloomberg's global customer base also allows you to fully utilise your multilingual skills and will allow you to work in an international organisation. We are recruiting for candidates with fluency in English and one or more of the following languages: French, Italian, Spanish, Portuguese, German, Russian, Japanese, Mandarin, Cantonese. Other European languages will be considered.

Qualifications

- Day to day support of all our customers in global locations
- Excellent listening, problem solving and analytical skills with the ability to remain calm under pressure and work in a concise, clear and focused manner
- Excellent verbal and written communication skills
- General knowledge of IT products and principles is desirable
- Fluency in English plus two European languages required
- Availability to work for 10 weeks beginning 25th June 2012

Multi-Lingual Project Co-ordinator

Title: Multi-Lingual Project Co-ordinator
Salary: Competitive + Training + Holidays
Location: Central London - London, United Kingdom
Languages: French, German, Italian, Portuguese, Russian, Spanish
Posted: 7th Feb 2012

The Role:

Bloomberg Installations is on the front line when it comes to implementing new business. In this high-profile, project-management role, you will be the primary contact for new and existing clients, assisting and advising with issues such as the integration of our product onto their network, determining the best infrastructure for their connectivity and ensuring the whole installation process meets the clients' needs.

Installations Coordinator is a fast-paced, challenging, project-management position. You will be directly responsible for the implementation and growth of our terminal based business, and will facilitate change in response to client needs.

Installations also assist customers with ancillary Bloomberg products, including Server API, BlackBerry, biometric authentication and our videophone technologies, ensuring that our customers are provided with the most complete access. Managing Bloomberg projects is an exciting opportunity for both business-minded and technical candidates, while Bloomberg's global customer base also allows you to fully utilize your multilingual skills.

We are looking for self-starters with great multitasking and organizational skills with particular focus on customer-service. A career in Bloomberg Installations positions you well for a variety of opportunities across the business.

Teams are fully multilingual normally speaking at least 2 European languages and will allow you to work in the UK within a truly international organization. We are currently recruiting for candidates with fluency in two or more of the following languages: French, Italian, Spanish, Russian, Portuguese and German.

Responsibilities:

Based at our London office, you will be responsible for:

-Integrating the Bloomberg product onto the client's network
-Coordinating and managing resources to meet project deadlines
-Multitasking with a high volume of simultaneous projects
-The ideal candidate will be able to remain calm under pressure, with the ability to inspire confidence in clients regardless of the situation.
-Proven excellence in customer service a bonus. A proactive self-starter
-Dedicated team players with a proactive approach.
-Availability to work for 10 weeks starting 25th June 2012

Technical Support Representative - Russian speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Russian speaking - RELOCATION PACKAGE
Salary: �Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Russian
Posted: 6th Feb 2012

As an English and Russian speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Russian
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Russian Speaking Microsoft Windows Live Moderator

Title: Russian Speaking Microsoft Windows Live Moderator
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Russian
Posted: 6th Feb 2012

Russian Speaking Microsoft Windows Live Moderator

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation Package
Languages required: English & Russian

MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT�s.

Candidates should...

Be fluent in written and spoken Russian
Be fluent in written and spoken English
Have 6 months outstanding customer service experience in a service driven environment
Have excellent technical proficiency and in depth knowledge of Microsoft products
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills
Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

�6.49 per hour (equivalent to �13,500 per annum gross - taxes to be deducted)
Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours?

40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Russian Speaking EA Gaming Support Agent

Title: Russian Speaking EA Gaming Support Agent
Salary: �7.45 per hour
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Russian
Posted: 6th Feb 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Russian Speaking EA Gaming Support Agent

The person in this position will work in a team to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Russian
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

�7.45 per hour (equivalent to �15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Freelance desktop publishers

Title: Freelance desktop publishers
Salary: �13 - 20ph
Location: London, United Kingdom
Languages: English, Danish, Dutch, French, German, Mandarin, Portuguese, Russian, Spanish, Other Languages
Posted: 6th Feb 2012

RR Donnelley is looking for experienced freelance desktop publishers for either in-house or home based work.

RR Donnelley is a global translation and publishing agency. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide.

One of our clients sends design requests regularly to recreate their Medical Brochures, Spech Sheets and Marketing campaign flyers either by using already existing files/ templates that we have to update with new images/ contents, or by creating new files completely from scratch.
The files we normally work with come from the US and need to be �Europeanised� so that they can be used in the European target market.

We usually work with English files - translation is at a later stage � therefore there is no language requirement other than English.

Requirements:
- Experienced InDesign user � ideally have your own tools
- Experience in creating/ updating brochures, flyers, etc
- Available on a freelance basis either in Central London or from home

If you are interested in joining our team as a freelancer, please send your cv with your rates and availability to Agi to agnes.x.szaniszlo@rrd.com

MARKET RESEARCHERS / ANALYSTS / SUPERVISORS: ALL LANGUAGES

Title: MARKET RESEARCHERS / ANALYSTS / SUPERVISORS: ALL LANGUAGES
Salary: Excellent Hourly Rates
Location: Kent - South East, United Kingdom
Languages: English, Cantonese, Danish, Dutch, French, German, Mandarin, Portuguese, Russian, Swedish, Polish
Posted: 5th Feb 2012

We urgently require Market Researchers for current and forthcoming projects. Native level language skills are essential.

Candidates should be experienced in conducting in-depth interviews to CEO level.

Desk research experience very useful for some projects.

Projects typically last for between two and six weeks, and we always try to offer good candidates the opportunity to work with us on future projects.

The Business Advantage Group Plc is a specialist international research, marketing and management consulting practice operating in the information Technology Sector.

The company is based in Petts Wood, Orpington, Kent - only a 25 minute train journey from Charing Cross, Waterloo, London Bridge or Victoria. 1 minute walk from Petts Wood Station - very easy to commute if you are located or looking for a position in London.

Business Advantage provides services to their clients under four main service areas:

�marketing and management consultancy;

�market research;

�database services - building, cleaning and management;

�sales and marketing services;

Russian Speaking Beauty Advisor

Title: Russian Speaking Beauty Advisor
Salary: �9.00ph
Location: West London - London, United Kingdom
Languages: English, Russian
Posted: 5th Feb 2012

About us
We are currently looking for a fluent Russian Speaker to join our social and engaging team This is a unique opportunity to join a growing team of Beauty specialists. We are currently supporting trials of an innovative new product

Summary of Primary Job Responsibilities
In order to be considered for the role the applicant must be a customer focused beauty therapist with at least 12 months experience in a spa or salon environment either employed or on a course placement. Main duties as below: Communicate with clients via telephone, live chat, emails and Skype to help them with their treatments/ give advice/adverse reactions/motivation Follow their online treatment diaries (webportal) to also help with the above issues Pro-active outbound calls to assist Customers Need to be IT literate

Experience Target
In order to be considered for the role the applicant must be a customer focused beauty therapist with at least 12 months experience in a spa or salon environment either employed or on a course placement.

Knowledge/Skills/Abilities
The successful candidate must be able to work on their own and as part of a team in order to meet customer experience targets. We are looking for all the core skills such as waxing, manicure and pedicure, massage, facials in addition to this we also require a good understanding of anatomy and biology. so would expect the candidate to be qualified to a minimum of NVQ 2

Special Certifications
Native Russian language skills

Pay Rate
�9.00ph

Other
We are based in a prestigious part of Surrey easily commutable from London Waterloo The successful candidate must show excellent communication and organisational skills along with the ability think outside of the box and present new idea�s We are seeking a beauty therapist who can work on a full time basis, Monday to Friday, salary. The candidate will have the opportunity to further their career with promotional prospects in a expanding business

Russian Speaking Customer Service Agent

Title: Russian Speaking Customer Service Agent
Salary: Competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Russian
Posted: 1st Feb 2012

Employment Type: Permanent
Location: Belfast, UK
Role: Russian Speaking Customer Care Agent
Excellent Relocation Package!!
Languages required: English and Russian
** Who is gem?

gem delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?
Russian speaking Cisco Frontline Agent
Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet � see www.cisco.com for more information
A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email.
A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary.

** What are the Essential Criteria?
Candidates should...
� Be fluent in written and spoken Russian
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Have experience of Office programs and the Internet and an interest in networking
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for gem?

� Extremely competitive salary
� gem provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and gem events

The list goes on...
What is the Salary?
�6.41 per hour (equivalent to �13,335 per annum gross (taxes to be deducted)
Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?
40 Hours per week on a rotational shift pattern from Monday to Friday
The operational hours are 6.45am � 6.15pm. A shift may begin at 6.45am and finish 3.45pm, for instance. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.
Does gem offer a relocation package?
For those that are relocating, we offer a fantastic package:
Travel Costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within gem who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270, 000 people and boasts a wide variety of exciting attractions, entertainment and shops.
The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.
To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Russian Speaking Customer Care Agent

Title: Russian Speaking Customer Care Agent
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: Russian
Posted: 22nd Jan 2012

Employment Type: Permanent

Location: Belfast, UK

Role: Russian Speaking Customer Care Agent

Excellent Relocation Package!!

Languages required: English and Russian

** Who is gem?

gem delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?

Russian speaking Cisco Frontline Agent

Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet � see www.cisco.com for more information
A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email.
A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary.

** What are the Essential Criteria?

Candidates should...

� Be fluent in written and spoken Russian
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Have experience of Office programs and the Internet and an interest in networking
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for gem?

� Extremely competitive salary
� gem provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and gem events

The list goes on...

What is the Salary?

�6.41 per hour (equivalent to �13,335 per annum gross (taxes to be deducted)
Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday
The operational hours are 6.45am � 6.15pm. A shift may begin at 6.45am and finish 3.45pm, for instance. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does gem offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel Costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We have an individual relocation advisor within gem who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270, 000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!