Top Language Jobs

Language Recruitment Fair - London

2008-10-08 09:05:55

Title: Language Recruitment Fair - London
Salary: na
Location: London, United Kingdom
Languages: Arabic, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Mandarin, Norwegian, Portuguese, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Thai, Vietnamese, Bulgarian, Czech, Catalan, Hungarian, Polish, Romanian, Slovak, Slovenian, Turkish, Farsi, Swiss German, Georgian, Luxembourgish, Chechen
Posted: 8th Oct 2008

The Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multilingual recruitment.

Winter Fair - 31st October and 1st of November 2008

Location: London Olympia 2, London, W14 8UX (in association with The Language Show)

If you are a bilingual or multilingual speaker, and you are interested in finding a great job that meets your skills - this is a "must see" event!!

Why you should not miss the Language Recruitment Fair.

The fair showcases many National & International companies and organisations that are interested in recruiting people with language skills.

You will be able to meet many employers under one roof, saving you time and energy when looking for your new job!

You will be able to talk to leading employers Face-to-Face and discuss a wide range of employment opportunities.

Companies will be conducting interviews hoping to hire staff at the event
Bring your CV, so you can be interviewed and even get a job before you leave the fair!

Recruitment professionals will be on hand to give you free advice on your CV and all other aspects to help you find your perfect job.

Click below to claim your FREE ticket for the event! (otherwise �10 at the door)

Tickets are limited and will be allocated on a first-come, first-served basis.

Hardware Customer Service Engineer Vacancy - Technical Support Team � German Speaker.

2008-10-13 16:24:13

Title: Hardware Customer Service Engineer Vacancy - Technical Support Team � German Speaker.
Salary: Starting salary �20,000
Location: Wiltshire - South West, United Kingdom
Languages: English, German
Posted: 13th Oct 2008

Hardware Customer Service Engineer Vacancy - Technical Support Team � German Speaker. Teleperformance, the UK�s leading outsourced contact centre provider, have an exciting vacancy for an enthusiastic Customer Service orientated German speaker with knowledge of various IT areas (Technical Customer Support or Customer Service & PC Hardware), to join our IT Support inbound helpline we operate on behalf of a market leading IT hardware corporation in Swindon. Starting salary �20,000.

Our current vacancies require fluency in English and German. However if you have the correct troubleshooting/hardware skills and are fluent in any of French, Spanish, Italian or Turkish then please apply in case we have any further vacancies requiring these languages.

The Role of a Hardware Customer Service Engineer
This is a challenging and multi-tasking role dealing with issues of varying complexity.
The main job requirements are:
� Troubleshooting, fault finding & resolving customers� technical issues, covering a wide variety of hardware products via interactive services.
� Replicating issues and conducting research to find answers to questions and to ensure quality of resolution of customer issues.
� Working closely with experts in their field to resolve issues
� Regularly updating customers on the progress of their issues and maintaining accurate records
� Ensuring customer satisfaction by providing a professional service and swift resolution to all customer issues.
� Working as part of a team, sharing work in customer issue resolution.
� Continuous learning by developing further knowledge of the products supported. There is ongoing structured training provided on the various hardware products supported.

The Selection Criteria

IT Knowledge/Skills required
� How to build a PC from scratch
� Home PC system architecture
� How PC hardware components interact
� Networking

Experience required
� Proven technical troubleshooting skills, ensuring an appropriate level of support for different types of customer.
� Demonstrates strong customer service/support skills.
� Accustomed to conducting research from various sources to find answers to questions Proven ability to share knowledge with other team members, encouraging a culture of continual improvement across the team.

Personal attributes
� A hardworking and self motivated individual who seeks to develop their own technical skills and knowledge on a daily basis outside of the ongoing training and support provided
� Ability to empathise with the customer and identify the right technical level at which to communicate.
� Ability to work to tight deadlines and maintain a professional and positive profile under pressure
� Dedication to providing high quality customer service across a range of contact channels
� Able to multi-task and manage and prioritize own time.
� Good verbal communication skills to be able to guide customers to the resolution of their issues
� Good written communication skills to ensure accurate and relevant content generation.

Based in Swindon, there is a fantastic working environment where you are fully supported in your role, ongoing product training/support is provided and development opportunities are also available. There is a restaurant/caf� on site, and as a Teleperformance employee you will also be entitled to many other great benefits. These include:

� 25 days annual leave and 8 days bank holiday
� Bupa healthcare discount
� Childcare Vouchers
� Contributory Pension Scheme
� Full Ongoing Training

Teleperformance is part of the Teleperformance Group, operating 281 contact centres in 51 countries, making us the largest network of contact centres in the world. Whether you are working in one of our 5 UK offices, from a client's own centre, or based in one of our International contact centres, Teleperformance really can offer you a world of opportunities.

To find out more about us go to: www.teleperformance.co.uk

Trilingual Interviewers (French,English,Spanish)

2008-10-13 16:21:16

Title: Trilingual Interviewers (French,English,Spanish)
Salary: Attractive salary + paid transport
Location: Ville de Paris - Ile de France, France
Languages: English, French, Spanish
Posted: 13th Oct 2008

URGENT: We are looking for Trilingual Interviewers �French/English/Spanish� from 27th October to 8th November for a mission in a big ATTRACTION PARK near PARIS.

MISSION: You will do interviews in these three languages with the visitors in this Attraction Park.
It is a part-time job from 2.30 pm to 7 pm every day.
You have to be available at least 8 days out of the 10 days of the mission.
Attractive salary + paid transport

PROFILE: You have a good contact. You are dynamic, respectful and polite. You are trilingual French/English/Spanish.

TRAINING: Trainings will take place between 13th and 22nd October.

Join our team at 10 minutes from the centre of Paris on the RER.

Bloomberg - Global Technical Support Representative

2008-10-13 16:07:29

Title: Bloomberg - Global Technical Support Representative
Salary: Excellent
Location: London, United Kingdom
Languages: English
Posted: 13th Oct 2008

Bloomberg is the leading global provider of financial data, news and analytics. The BLOOMBERG TERMINAL and Bloomberg's media services provide real-time and archived financial and market data, pricing, trading, news and communications tools in a single, integrated package to corporations, news organizations, financial and legal professionals and individuals around the world.

The Role

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities

- Day to day support of all our customers in global locations.
- Telephone and remote support of our global customers.
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

The Requirements

- Demonstrable experience of solving technical issues is essential
- Outstanding communication skills
- Excellent listening, problem solving and analytical skills
- An ability to remain calm under pressure and work in a concise, clear and focused manner

French Speaking Customer Support or Helpdesk Advisor

2008-10-13 15:56:42

Title: French Speaking Customer Support or Helpdesk Advisor
Salary: Attractive
Location: Lancashire - North West, United Kingdom
Languages: English, French
Posted: 13th Oct 2008

The global leader in interactive learning technology, we enable teachers to motivate, engage and assess learners with products that integrate text, images, web, video and audio content.

To help us further expand our business, we are now looking for a suitably qualified candidate for a French Customer Support/Helpdesk Advisor

As a French Customer Support/Helpdesk Advisor you will be a key member of the technical support team, and will be responsible for:

� 1st line telephone and email technical support to a wide customer base
� Problem solving with the customers to bring about a speedy resolution to their enquiries.
� Maintaining a detailed history on the Call Management System of all issues reported to customer support.

To be successful as a French Customer Support/Helpdesk Advisor you will:

� Be fluent in French
� Have good working knowledge of PC configuration and Windows operating systems
� Have previous helpdesk experience
� Have excellent management and organisational skills.
� Be enthusiastic and highly motivated
� Possess excellent communication skills
� Be customer focused

German Speaking Sales Executive

2008-10-13 15:46:24

Title: German Speaking Sales Executive
Salary: �18,000 - �21,000 + c.30% Commission + Benefits
Location: Cambridgeshire - East Anglia, United Kingdom
Languages: English, German
Posted: 13th Oct 2008

With your German language skills, sales focus and confident telephone manner you could find yourself on a fast track to account management at Accelrys, a leading provider of scientific business intelligence software.

Working with the world's leading pharmaceutical, biotechnology, academic and government research organizations, Accelrys delivers scientific software solutions that change the way companies work. Our software has helped Continental Tyres refine their manufacturing processes, enabled BASF to improve the colour intensity of paint and allowed Kraft Foods to discover a new compound that will enhance their cosmetic products. You�ll work closely with our account management team to support our sales effort and gain the experience necessary to progress into an account manager.

As a key member of our European sales team you�ll help to increase our market share by prospecting, networking, qualifying leads and closing sales, mainly through telephone contact with prospective and existing customers. Your main focus will be to support our sales effort, but you�ll have the opportunity to get involved in some individual project work such as driving marketing initiatives or researching new sales channels.

To succeed you�ll need to be fluent in both German and English with the drive to meet challenging sales targets, a confident telephone manner and the ability to understand and grasp the technical nature of our products and solutions.

In return you�ll enjoy a range of benefits including:
� excellent bonus potential;
� private healthcare scheme;
� contributory pension;
� life assurance;
� 25 days� holiday;
� occasional international travel opportunities;
� happy hour Fridays where you can share a beer, glass of wine or soft drink with your colleagues � on us!

To apply to become a Sales Executive, please email your CV and covering letter, quoting ref: SAG08/TLJ, to Nicola Anderson, European Recruiter by clicking on the "Apply" button below.

Bloomberg - Global Customer Support Representative

2008-10-13 15:44:44

Title: Bloomberg - Global Customer Support Representative
Salary: Excellent
Location: London, United Kingdom
Languages: French, German, Italian, Japanese, Portuguese, Spanish
Posted: 13th Oct 2008

Bloomberg is the leading global provider of financial data, news and analytics.
The BLOOMBERG PROFESSIONAL service and Bloomberg's media services provide real time and archived financial and market data, pricing, trading, news and communications tools in a single, integrated package to corporations, news organizations, financial and legal professionals and individuals around the world.

The Role

The Global Customer Support Department provides 24/7 support to our clients.
The aim of the department is to provide superior customer service with no wait
time. Our model follows the sun so that we always have 2 call centers open at
all times providing seamless service. We also provide multi-lingual support to
our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It
is a fast-paced environment and requires the ability to multi task. Good
communication and problem-solving skills are necessary to be successful in this
role.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company
software.

Qualifications:

-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-Fluency in English
-Fluency in a foreign language a plus such as Spanish, French, Italian,
Portuguese, German and Japanese
-Experience in a call center environment a plu

Call Center Inbound (m/f)

2008-10-13 15:30:02

Title: Call Center Inbound (m/f)
Salary: Undisclosed
Location: Nordrhein-Westfalen, Germany
Languages: Dutch, Russian, Swedish
Posted: 13th Oct 2008

Introducing ourselves:

We at arvato digital services provide a comprehensive range of services and solutions to our business partners in the IT/high-tech, games, video, and audio sector. Our customers all over the world benefit from our 8,000 employees and our five decades of experience. The global footprint covers 18 countries on five continents.

arvato digital services is a leading provider of integrated solutions, including every step of the value chain, from post-production, replication, fulfillment, distribution/supply chain management, financial services, and electronic software distribution. This entire process chain is supported by end-to-end IT systems. Our solutions create value for our customers and ensure that they are well equipped for the challenges of their markets.

Job duties:

The role will deal with incoming calls end emails from end users, agents, resellers and distributors from international service centres. You will be dealing with any queries regarding the registration process and the authorization. As you will be responsible for Troubleshoots, resolving registration and authorization related customer issues you should bring along excellent communication skills.

Job requirements:

Currently we need support in part/full time for the following languages:

Czech / Russian
French
Dutch
Swedish / Danish / Norwegian
Italian / Spanish
English

Profile:

- Very good skills in the above mentioned languages
- Professional experience in Customer Service
- MS-Office skills
- Very good communication skills
- Flexible

Are you interested in working for a young and international growth-oriented company that offers all the advantages of an established international company and a great lively and fun enviroment? Then we are looking forward to your comprehensive application in English or German, including salary requirements and earliest possible entry date.

Intern Wanted: Business Developer on the Korean market

2008-10-13 15:28:16

Title: Intern Wanted: Business Developer on the Korean market
Salary: Excellent
Location: Ville de Paris - Ile de France, France
Languages: English, French, Korean
Posted: 13th Oct 2008

goFluent is an international company located in D�sseldorf, Munich, Moscow, Geneva, Milan, Manila, New-York and Paris, a leader in the English distance education sector.

Our clients are large international companies that look for global solutions and innovative ways for their employees to learn English.

goFluent is offering a 6 month paid internship to develop the Korean market from our Paris office. This internship is in a young, dynamic team, working in an international environment,

Profile:

Post-graduated (Bachelor or Master), a strong sales profile with:
� Korean mother tongue, English or French as a second language
� Good communication
� Comfortable selling via the phone
� Positive and dynamic attitude
� Strong organizational skills
Function:
� Taking and doing phonemeetings
� Advise new customers on products and services
� Negotiate and make proposal
� Manage client relationships
If you are passionate, have an excellent sense of client service, and would like to work in an innovative, exciting company, send your resume by clicking apply!

Dutch or German Speaking Reservation Sales Agent

2008-10-13 15:19:12

Title: Dutch or German Speaking Reservation Sales Agent
Salary: GBP 17,804 - bilingual or GBP 18,194 - trilingual
Location: West London - London, United Kingdom
Languages: Dutch, German
Posted: 13th Oct 2008

Take off in an exciting new direction with Delta Air Lines. As you exemplify our commitment to exceptional customer service, you�ll enjoy the chance to see the world via our worldwide travel privileges.

Working in our Reservations Call Center, you will assist customers in booking reservations to international/domestic destinations on Delta and our partners & affiliates while identifying opportunities to sell beneficial options and services. Ensuring a positive travel experience, duties involve answering questions regarding destinations, schedules, fares and related matters via phone and e-mail.

Qualified candidates must:

* Be fluent oral and written in Dutch or German
* Be fluent oral and written in English
* Be well-spoken
* Have a stable work history
* Have basic keyboard skills
* Be flexible to cover shifts/weekends/Bank Holidays
* Combine personable phone skills with solid sales savvy
* Be authorized to work in the U.K.

Benefits:

� Full time/permanent position
� Full training provided
� Along with the ability to travel, you will enjoy generous rewards such as company pension scheme and medical plan, shared reward scheme.

PORTUGUESE TRANSLATOR

2008-10-13 14:53:53

Title: PORTUGUESE TRANSLATOR
Salary: �19k - �24k (flexible, depending on experience), plus excellent benefits package including annual bonus, private health care, gym membership and other benefits.
Location: Cambridgeshire - East Anglia, United Kingdom
Languages: Portuguese
Posted: 13th Oct 2008

Jagex Ltd, developer and publisher of online games, seeks a highly creative and motivated individual to translate content from our fantasy themed MMORPG, RuneScape, from English into Brazilian Portuguese. Excellent language skills and an interest in fantasy or RPG games are essential.

Key duties include:
- Translating newly released content from English into Brazilian Portuguese
- Editing and quality assurance of Portuguese translations
- Tracking and fixing bugs received from Portuguese-speaking players

Requirements:
- Outstanding Portuguese and English language skills with excellent Portuguese writing skills
- Must have a keen eye for detail and some experience in quality assurance of translations
- A demonstrable knowledge of computer systems, and a high degree of computer literacy
- A professional or personal interest in fantasy games/RPGs/computer games

Also useful:
- A degree/qualification in translation or related area will increase your chances of success significantly, but is not essential
- Previous translation experience and interest in creative writing

Salary: �19k - �24k (flexible, depending on experience), plus excellent benefits package including annual bonus, private health care, gym membership and other benefits.

Location: Cambridge. Candidates must be able to work in Cambridge or to re-locate.

About Jagex Ltd - Company Profile

Jagex Ltd. was founded in December 2001 as a small commercial operation behind the game RuneScape. The company now has more than 380 employees, based over three offices, making us one of the largest independent games studios in the world. Jagex intends to continue building on this fantastic success and become a significant operator in all major gaming markets worldwide, by developing compelling online games that have wide appeal, while also continuing to expand and update RuneScape.

Since its launch, RuneScape has grown to have over 6,000,000 active players. This ranks RuneScape as one of the largest and most popular MMORPG titles in the world. RuneScape is regularly updated with new playable content, providing a constantly evolving gaming experience for all our players. In 2008, Jagex also launched the online casual gaming website, FunOrb, providing continually updated content once again to a large and growing player base.

Additionally, for our employees, Jagex provides a positive, challenging and rewarding working environment and in both 2007 and 2008, we featured in the Sunday Times 100 Best Companies To Work For survey.

We are proud of our success and very excited about our future. With two great products released to date and a number of exciting projects in production, there really never has been a better time to join the team and become a part of our exciting story.

CISCO!! - Flemish, German or Dutch Customer Support Representatives -

2008-10-13 14:17:25

Title: CISCO!! - Flemish, German or Dutch Customer Support Representatives -
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: Dutch, German, Flemish
Posted: 13th Oct 2008

Looking for a new exciting job opportunity in Belfast, Northern Ireland?

We have approximately 800 staff and are growing rapidly. Approximately 40% of our staff are multilingual agents and we support over 20 languages across a number of different contracts. The available positions range from Customer Service to Technical Support roles. We offer award winning training for all agents and the opportunity to work in a fast paced environment, with other like minded people.

We are recruiting for Customer Care Agents within Cisco which is the World leading supplier of Networking Equipment used to interlink networks and power the Internet. www.cisco.com

Do you have the following:

 6 Months of customer service / technical support experience
 Outstanding keyboard skills with high emphasis Internet usage
 Strong communication skills both verbal and written
 Excellent inter-personal skills and a good team player

Languages Required:

- Flemish
- German
- Dutch
all with fluent English

We offer an attractive relocation package:

Flights will be reimbursed up to the cost of 150 Euros.

We provide your 4 nights stay in a city centre bed and breakfast.

Employee benefits and discounts.

We have a relocation advisor within gem who will offer ongoing help and assistance until you get settled (finding accommodation, opening bank accounts).

MSN!! - Dutch, French or Swedish Speaking Customer Care/Technical Support Agent -

2008-10-13 14:17:25

Title: MSN!! - Dutch, French or Swedish Speaking Customer Care/Technical Support Agent -
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: Dutch, French, Swedish
Posted: 13th Oct 2008

Looking for a new exciting job opportunity in Belfast, Northern Ireland?

We have approximately 800 staff and are growing rapidly. Approximately 40% of our staff are multilingual agents and we support over 20 languages across a number of different contracts. The available positions range from Customer Service to Technical Support roles. We offer award winning training for all agents and the opportunity to work in a fast paced environment, with other like minded people.

We are recruiting for Customer Care/Technical Support Agents for MSN

MSN is one of the world�s best known technology and software companies Dedicated team providing multi lingual front line technical support for a total of 21 properties within two product groups. gem handles a total of 1 million incidents annually.

Do you have the following:

� 6 months customer service / technical support experience required

� Outstanding computer skills

� Excellent written and spoken English

Languages Required:

� Dutch

� French

� Swedish

We offer an attractive relocation package:

Flights will be reimbursed up to the cost of 150 Euros.

We provide your first 4 nights stay in a city centre bed and breakfast.

Employee benefits and discounts.

We have a relocation advisor within gem who will offer ongoing help and assistance until you get settled (finding accommodation, opening bank accounts).

Bilingual Support Technician

2008-10-13 12:56:20

Title: Bilingual Support Technician
Salary: Excellent
Location: Dorset - South West, United Kingdom
Languages: English, Dutch
Posted: 13th Oct 2008

Bilingual technical Support Technician - Dutch speaking

� Providing solutions to support problems efficiently by troubleshooting wireless data problems in accordance with defined targets and procedures.
� Resolving data queries in a knowledgeable and professional manner
� Accurately log query information into Lotus notes
� Be proactive about own development (e.g. undertake product familiarisation)
� Completing value added activities (to be defined)
� Researching and understanding new wireless technologies
� Maintain a high standard in personal KPI targets as defined
� Content articles to be completed as determined by Team Leader/Support Manager/ Content Manger
� Share knowledge gained with team to improve interactions with customers/clients

Future Influences

� International industry trends
� Technology
� WDS strategy

Customers

� Customer Facing Unit
� WDS regions
� WDS Clients
� WDS End Customers

Competencies

� Formal qualifications/experience (desirable)
� Wireless data and GSM experience (supporting document)
� Call centre or Helpdesk experience
� Technical product knowledge
� Analytical thinker
� Attention to detail
� Problem solving skills
� Able to �self-manage�
� Able to exhibit WDSGlobal values
� Integrity
� Dynamic
� Ambitious
� Positive
� Team player
� Responsible
� Accountable

General Resources available to assist to achieve Results
Employees are encourage to utilise these resources available to you

� WDSGlobal Intranet & forums
� Technical industry journals, news and press
� Access to Wireless devices and IT equipment
� WDS Knowledgebase
� Appropriate training courses
� Internal trainer

Workflow Refs (Refs of the workflows and process maps role is responsible for)

RESULTS QUALITY REQUIREMENTS:

Deliver solution: � Resolve end customer issues ensuring the customer is satisfied and that the issue is resolved in an efficient manner

Achieve Customer SLA: � Help to maintain customer service levels by delivering quality conclusions to issues.
� Quickly responding to inbound and outbound requests
� Achieve customer SLA targets by resolving data queries in a timely manner

Research and own Development:

� Ongoing research & investigation on wireless data technologies and devices
� Document
� Communicate
� Develop own understanding and Knowledge of products, services and process using available resources
� Be proactive with own development using available learning resources on a daily basis.

Deliver Quality:

� Respond to and act on quality issues.
� Undertake continuous improvement activities.

Improve Team Knowledge:

� Create Knowledge Base articles as per KPI.
� Share all information with the team to enhance performance and improve the customer experience
� Actively participate in team meetings

Team Performance:

� Contribute to Team Meetings
� Suggest Solutions to Problems
� Encourage New employees
� Support and Assist with achievement of team objectives

Reporting:

� Accurately log calls and emails into Lotus Notes
� Other reporting as required

Lloyds TSB are looking for Bilingual Telephone Collectors

2008-10-13 09:24:56

Title: Lloyds TSB are looking for Bilingual Telephone Collectors
Salary: �8.16 - �9.00 Per Hour + Benefits
Location: Essex - South East, United Kingdom
Languages: English, Polish
Posted: 13th Oct 2008

Looking after our customers means supporting them through the bad as well as the good times. Which is why we need confident, results-orientated people like you to help those who've got into financial difficulties get back on track.

You'll get to the root of their problems, discuss solutions and negotiate payment plans to settle arrears. And at all stages, you'll reflect our reputation for excellent customer service.

Help us out with your confident telephone manner, customer service skills and excellent negotiation skills, as well as an ability to meet targets. We'll provide full training, a great working environment in our new offices in Hove and great career opportunities.

You can look forward to a superb package of benefits too, including share save, pension schemes and preferential mortgage rates plus lots more. Full and Part Time roles available working between 16 and 35 hours per week. Evenings till 9pm and weekend working included in all work patterns on offer.

Clearwire!! � Dutch or French Speaking Customer Care/Technical Support Agent

2008-10-13 09:21:30

Title: Clearwire!! � Dutch or French Speaking Customer Care/Technical Support Agent
Salary: �14,000
Location: Belfast - Northern Ireland, United Kingdom
Languages: Dutch, French
Posted: 13th Oct 2008

Looking for a new exciting job opportunity in Belfast, Northern Ireland?

We have approximately 800 staff and are growing rapidly. Approximately 40% of our staff are multilingual agents and we support over 20 languages across a number of different contracts. The available positions range from Customer Service to Technical Support roles. We offer award winning training for all agents and the opportunity to work in a fast paced environment, with other like minded people.

We are recruiting for Customer Care Agents for a wireless broadband provider that provides service for hundreds of thousands of customers worldwide.

Do you have the following:

 6 Months of customer service / technical support experience
 Outstanding keyboard skills with high emphasis Internet usage
 Strong communication skills both verbal and written
 Excellent inter-personal skills and a good team player

Languages Required:

- French
- Dutch
both with fluent English

We offer an attractive relocation package:

Flights will be reimbursed up to the cost of 150 Euros.

We provide your 4 nights stay in a city centre bed and breakfast.

Employee benefits and discounts.

We have a relocation advisor within gem who will offer ongoing help and assistance until you get settled (finding accommodation, opening bank accounts).

Artworker

2008-10-13 08:36:05

Title: Artworker
Salary: ca. �15k-�17K
Location: Bristol - South West, United Kingdom
Languages: French, Italian, Spanish
Posted: 13th Oct 2008

The role would suit a deadline conscious person with excellent customer relationship skills and the ability to prioritise a hectic workload. Good teamworking skills and a sense of humour are also required.

The job requires you to liaise between our in-house design team and advertisers to ensure their artwork is supplied to the directory's specified deadline and to the client's requirements. This will involve calling clients worldwide, to non english speakers and chasing artwork, checking phone numbers, websites, taking amendments.

Other tasks will include chasing outstanding invoices, database input and general administration.

You will possess a keen attention to detail and a real desire to offer the highest standard of customer service.

Some knowledge/experience of directory or magazine advertising production and artwork specifications would be highly desirable as will (but not essential) fluency in at least two of the following languages: Spanish, Italian, French and English.

Exciting opportunities Debrecen, Hungary

2008-10-13 08:20:09

Title: Exciting opportunities Debrecen, Hungary
Salary: Excellent
Location: Hungary
Languages: Dutch, German, Czech
Posted: 13th Oct 2008

We have approximately 800 staff and are growing rapidly. Approximately 40% of our staff are multilingual agents and we support over 20 languages across a number of different contracts. The available positions range from Customer Service to Technical Support roles. We offer award winning training for all agents and the opportunity to work in a fast paced environment, with other like minded people.

We are currently recruiting for Customer Relations Representatives fluent in European languages (with fluent English), for an exciting opportunity in Debrecen, Hungary.

Do you have the following:

 6 months experience of working in a customer care / retail / sales environment, preferably with telephone skills.
 Possess good key-board skills and internet skills
 A team player and takes an active role in generating positive team morale.
 Excellent written and spoken English

Excellent salary

Relocation Package offered

Business Development Rep English + 2nd European language

2008-10-13 08:00:36

Title: Business Development Rep English + 2nd European language
Salary: Excellent
Location: Dublin - Ireland
Languages: English, Danish, Dutch, Finnish, French, Italian, Norwegian, Spanish, Swedish, Icelandic
Posted: 13th Oct 2008

Change the way the world does business at salesforce.com, the global leader in software as a service (SaaS). More companies trust their vital customer and sales data to salesforce.com than any other on-demand customer relationship management (CRM) provider in the world. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment 9 years ago to an organization with more than 2,700 employees. For fiscal year 2008, we reported revenue of approximately $748.7 million, an increase of 51 percent from fiscal 2007.

For more than 7 years, salesforce.com has been operating in Europe. 400+ regional employees work in Sales, Professional Services, Customer Support, Marketing, Finance, and other G&A roles. Our Dublin, Ireland, office is the European hub for our Corporate Sales organisation, focused on delivering customer solutions to companies with 1�1,000 employees. Dublin has doubled in size in the last year and now has almost 200 employees supporting all of Europe. The Dublin office is in a state-of-the-art building in Sandyford Business Park, only 20 minutes from the City Centre. With 10 offices across Europe, our Enterprise Sales organisation focuses on field sales to customers and prospects with more than 1,000 employees. We have teams focused on regional as well as vertical markets. To support this expansion into vertical markets, we�ve recently opened a new office in the heart of the City of London and will soon have new facilities including customer training facilities in an office near Heathrow Airport.
Description: Salesforce.com is one of today's most exciting and dynamic companies to work for. Employees describe the atmosphere as exciting, innovative, and performance-driven. As the market leader in the CRM industry, the company has a constantly evolving suite of products that has continued to expand since the company was founded. With its singular customer focus, salesforce.com has a loyal and passionate customer base that is the core of the company's success in a competitive market. Over the past year, salesforce.com has experienced explosive growth with expanding business in new markets across the world. If you are interested in a career in sales and working in this type of work environment we have a number of great opportunities in our EMEA Headquarters in Dublin. Role Based in Dublin the Business Development Specialist will work alongside the UK and Ireland Field sales team prospecting to Executive Level within Enterprise Size Organisations. Throughout this position the Business Development Specialist will gain a good knowledge of the Product Portfolio and develop a high level of sales skills and pipeline building. The focus of this role is the discovery of quality business opportunities to pass on to the sales team and is commission based. The role requires a high level of motivation and determination as well as the ability to sell and persuade. The successful Business Development Specialist will progress to the next step in the salesforce.com sales career path the Account Executive role after a period of continuous learning, development and target achievement. The Business Development Specialist will conduct high-level conversations with senior executives about their business operations. This individual will need to be strongly motivated & driven, target oriented, methodical and tenacious.

Responsibilities:
� Generating leads and opportunities (Through cold and warm campaigns into prospective clients) in the German Market for current and future salesforce.com solutions.
� Pipeline Management
� Collaboration with Country Managers & Field Sales Team
� Help define business approach for your specific region leverage business from new and established relationships

Required Skills/Experience:
� Bachelors Degree
� 3+ years experience in a Sales/Customer Services or Consultancy background (Ideally within the software industry though not a requirement)
� Highly motivated, Energetic, Self Starter
� The ability to hold a confident and controlled conversation
� Methodical approach to work
� Fluent in English and another European language (German, French, Dutch, Spanish, Italian, Nordic language)
Salesforce.com is an invigorating and stimulating place to work. The best-of-the-best work side by side every day�addressing challenges and providing the opportunity for each of us to do the best work of our careers. If you are ready to become a key contributor and join one of today�s hottest, market-leading companies, then send us your resume/CV and accomplishments today. In return for your efforts, salesforce.com offers a competitive compensation and benefits package, including paid-time-off for volunteering and more. Principals only, no agencies please. At salesforce.com equal talent always means equal opportunity.

Customer Success Manager (German Speaking)

2008-10-13 08:00:36

Title: Customer Success Manager (German Speaking)
Salary: Excellent
Location: Dublin - Ireland
Languages: English, German
Posted: 13th Oct 2008

Change the way the world does business at salesforce.com, the global leader in software as a service (SaaS). More companies trust their vital customer and sales data to salesforce.com than any other on-demand customer relationship management (CRM) provider in the world. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment 9 years ago to an organization with more than 2,700 employees. For fiscal year 2008, we reported revenue of approximately $748.7 million, an increase of 51 percent from fiscal 2007.

For more than 7 years, salesforce.com has been operating in Europe. 400+ regional employees work in Sales, Professional Services, Customer Support, Marketing, Finance, and other G&A roles. Our Dublin, Ireland, office is the European hub for our Corporate Sales organisation, focused on delivering customer solutions to companies with 1�1,000 employees. Dublin has doubled in size in the last year and now has almost 200 employees supporting all of Europe. The Dublin office is in a state-of-the-art building in Sandyford Business Park, only 20 minutes from the City Centre. With 10 offices across Europe, our Enterprise Sales organisation focuses on field sales to customers and prospects with more than 1,000 employees. We have teams focused on regional as well as vertical markets. To support this expansion into vertical markets, we�ve recently opened a new office in the heart of the City of London and will soon have new facilities including customer training facilities in an office near Heathrow Airport.

Description
Salesforce.com is looking for outstanding Customer Managers to join its EMEA customer success management team (CSM team) with current openings in Dublin focusing on the German market. With over 500,000 users of our CRM system we're passionate about making each and every user an advocate for salesforce.com This is a very rare opportunity to work with a CRM solution with a 95% customer satisfaction rate in a challenging yet rewarding role, managing a portfolio of customers

Salesforce.com is a fast paced, fast growth organisation and would ideally match those candidates with a hunger to succeed and those with a passion for CRM and the benefits it can deliver to business.
You should have the best customer management and business consultancy skills, whilst ensuring that you can manage the required customer retention/renewal management activity, across either a wide geographic area, in order to meet agreed retention targets. You will be comfortable at both consulting with and negotiating with C level executives, backed up with a strong understanding of their business objectives. Key to this role is being able to articulate value, inspire and sell the future of software as a service. As a trusted CRM advisor and coach, it falls to the customer success manager to identify how a CRM program can be effectively applied to support achievement of a company's strategic business goals

Of paramount importance to being successful at salesforce.com and in the customer success team is having the right attitude, drive and energy. Ideally, you will have completed a business degree and have a minimum of three years' customer management /business consultancy experience. This role can offer successful candidates a fulfilling worklife in a highly dynamic and industry leading organisation.
Flexibility to travel and be based in our offices in Dublin is essential.

Responsibiities
Ensuring that all customers within territory derive maximum value from their investment in Salesforce.com. Through education, coaching and strong influencing skills, minimise subscriber churn. Responsible for maintaining and growing utilisation of Salesforce.com across territory Develop a network of advocates within each Salesforce.com customer account. Educate customer on core key principles for a sustainable CRM programme. Develop and execute a programme to keep customers regularly up to date on latest techniques and best practices. Develop and execute a programme to keep customers informed of the latest product releases from Salesforce.com relevant to their business

Required Skills
Fluency in German Successful history of customer retention A background in outbound account management with strong negotiation skills Consistent overachievement of quota and revenue goals CRM industry experience Excellent Interpersonal skills Ability to troubleshoot Must have excellent presentation skills Creative thinker Good territory management discipline Must be able to work proactively with macro management approach CRM programme management experience would be beneficial Web and e-mail marketing communications experience would be beneficial

Salesforce.com is an invigorating and stimulating place to work. The best-of-the-best work side by side every day�addressing challenges and providing the opportunity for each of us to do the best work of our careers. If you are ready to become a key contributor and join one of today�s hottest, market-leading companies, then send us your resume/CV and accomplishments today. In return for your efforts, salesforce.com offers a competitive compensation and benefits package, including paid-time-off for volunteering and more. Principals only, no agencies please. At salesforce.com equal talent always means equal opportunity.