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    <title>Top Language Jobs</title>
    <link>http://www.toplanguagejobs.co.uk</link>
    <description>Retail Jobs </description>
    <language>en-us</language>
    <managingEditor>support@toplanguagejobs.co.uk</managingEditor>
    <webMaster>support@toplanguagejobs.co.uk</webMaster>
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    <item>
      <title>Trilingual French : Non conformist, Inspiring and Fun</title>
      <description>Title: Trilingual French : Non conformist, Inspiring and Fun&lt;br&gt;
Salary: 23000-30000&lt;br&gt;
Location: Amsterdam - The Netherlands&lt;br&gt;
Languages: Dutch, French, German, Italian&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
Multilingual Solutions are a team of multi-lingual Recruitment Consultants specialising in selecting the perfect candidate for the best-suited position. We are currently seeking a Trilingual French (with a combination of 2 other languages, either: English, German, Spanish, Italian or Dutch), independent, creative, proactive, communicative and with good business judgement. &lt;br /&gt;
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Company : &lt;br /&gt;
&lt;br /&gt;
A global lifestyle brand, active in 50 different countries, managing multi-channel business, which includes wholesale, retail and home shopping. An optimistic, international, inspirational and fun working environment where good ideas are valued and individual initiative is encouraged and rewarded. &lt;br /&gt;
&lt;br /&gt;
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Position : &lt;br /&gt;
&lt;br /&gt;
You will be part of the Retail Services department in Amsterdam, at the position of Retail Helpdesk Employee. &lt;br /&gt;
&lt;br /&gt;
Role : &lt;br /&gt;
&lt;br /&gt;
The Retail Helpdesk provides multilingual support to the retail shops throughout Europe. Your main responsibility is to answer procedural questions in a timely fashion and solve both technical problems with the shops’ point of sale system. You will receive a full system training. Your role will also include monitoring data flows and ensuring the integrity of sales and stock data from the tills to the retail systems, as well as following up hardware and software issues with our suppliers. &lt;br /&gt;
&lt;br /&gt;
Profile &lt;br /&gt;
- HBO/WO graduated&lt;br /&gt;
- excellent in French, English, and at least one other European language (Italian, Spanish or German or Dutch )&lt;br /&gt;
- analytical, inquisitive and accurate&lt;br /&gt;
- customer-focused with excellent communication skills with good problem solving skills &lt;br /&gt;
- capable of multi-tasking&lt;br /&gt;
- no 9-5 mentality office hours&lt;br /&gt;
- no former work experience required &lt;br /&gt;
- technical skills / affinities with computers (not a must, but a plus)&lt;br /&gt;
&lt;br /&gt;
Benefits - Good salary and competitive terms of employment (ATV days, pension and insurance scheme, company benefits)&lt;br /&gt;
- International company with a good location &lt;br /&gt;
- Challenging role with growing possibilities within the job and company!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Convinced or Curious ? &lt;br /&gt;
Please respond by sending us your updated English CV and contact Jihane Biotteau for more information. </description>
      <link>http://www.toplanguagejobs.co.uk/job-160041.html</link>
      <pubDate>2008-10-10 12:08:42</pubDate>
    </item>
    <item>
      <title>GERMAN SPEAKING ADMINISTRATOR, LONDON, £18-20k</title>
      <description>Title: GERMAN SPEAKING ADMINISTRATOR, LONDON, £18-20k&lt;br&gt;
Salary: c. £18,000+&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
Job Title:	German speaking Administrator&lt;br /&gt;
Skills:		Fluent German and English. Administration experience&lt;br /&gt;
Salary:		c£18000+&lt;br /&gt;
Location:	Wimbledon&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
An excellent opportunity for a GERMAN speaker to start a career here in the UK with a leading retail chain in their UK HQ based in SOUTH WEST London.&lt;br /&gt;
&lt;br /&gt;
Your role:&lt;br /&gt;
&lt;br /&gt;
Working within a hardworking, energetic and committed team you will provide full administrative support to the non-food purchasing department.  &lt;br /&gt;
&lt;br /&gt;
You:&lt;br /&gt;
   &lt;br /&gt;
You will be confident, enthusiastic, hands-on, flexible and have an excellent telephone manner.&lt;br /&gt;
You will have excellent interpersonal &amp; time management skills.&lt;br /&gt;
   &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America.  Thank you for your application and we will endeavour to respond to you as soon as possible.  We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description.  For more information about People First and to view our other current vacancies, please visit our website www.people-first.co.uk/multilingual. Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-117891.html</link>
      <pubDate>2008-10-10 11:05:42</pubDate>
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    <item>
      <title>GERMAN SPEAKING P.A, c£22-25k, LONDON</title>
      <description>Title: GERMAN SPEAKING P.A, c£22-25k, LONDON&lt;br&gt;
Salary: c. £22,000 - £25,000&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
Job Title:	German speaking PA&lt;br /&gt;
Skills:		Fluent German and English. Support skills. The ability to manage staff in the future.&lt;br /&gt;
Salary:		c£22-25k&lt;br /&gt;
Location:	South West London&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The Company:&lt;br /&gt;
&lt;br /&gt;
A leading European FMCG retailer, with its UK Headquarters in South West London and outlets across the country.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Your Role and Skills:&lt;br /&gt;
&lt;br /&gt;
You will begin as PA to a manager who oversees two departments, and your duties will include some typical PA responsibilities. However, as your role builds you will be trained and developed to become a Junior Manager. For that reason, you will be happy to begin as a PA, but will have the drive and potential to take the fast track into other areas of the company.&lt;br /&gt;
&lt;br /&gt;
You will have a strong, assertive character to be able to handle the demands of the manager and the role.&lt;br /&gt;
In addition you will be flexible, organised, diligent, be able to think on your feet and have excellent attention to detail.&lt;br /&gt;
&lt;br /&gt;
This is a great opportunity to join a household name and receive excellent hands-on training to build your long-term career in management.&lt;br /&gt;
			&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America.  Thank you for your application and we will endeavour to respond to you as soon as possible.  We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description.  For more information about People First and to view our other current vacancies, please visit our website www.people-first.co.uk/multilingual. Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-122361.html</link>
      <pubDate>2008-10-10 10:59:00</pubDate>
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      <title>GERMAN SPEAKING STOCK ASSISTANT, SW LONDON, £18-21K</title>
      <description>Title: GERMAN SPEAKING STOCK ASSISTANT, SW LONDON, £18-21K&lt;br&gt;
Salary: £18,000 - £21,000&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
Job Title:	German speaking Stock Assistant&lt;br /&gt;
Skills:		Good to fluent German. Administration experience. Numerate&lt;br /&gt;
Salary:		£18k, possibly up to c£21k&lt;br /&gt;
Location:	SW London&lt;br /&gt;
&lt;br /&gt;
The company:&lt;br /&gt;
&lt;br /&gt;
An international high street retailer.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Your role:&lt;br /&gt;
&lt;br /&gt;
A great opportunity for a candidate with drive and a desire to learn with a forward thinking company that is willing to provide opportunities for rapid development.&lt;br /&gt;
&lt;br /&gt;
-	You will provide support to the Logistics and Stock team.&lt;br /&gt;
-	You will assist with tracking and calculating stock in and out of the warehouse to the stores in the UK&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Your skills:&lt;br /&gt;
&lt;br /&gt;
-	A good level of German&lt;br /&gt;
-	Numerate&lt;br /&gt;
-	Hardworking, &lt;br /&gt;
-	Energetic &lt;br /&gt;
-	Confident&lt;br /&gt;
-	Enthusiastic&lt;br /&gt;
-	Hands-on&lt;br /&gt;
-	Flexible &lt;br /&gt;
   		&lt;br /&gt;
&lt;br /&gt;
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America.  Thank you for your application and we will endeavour to respond to you as soon as possible.  We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description.  For more information about People First and to view our other current vacancies, please visit our website www.people-first.co.uk/multilingual.  Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-162281.html</link>
      <pubDate>2008-10-10 09:18:19</pubDate>
    </item>
    <item>
      <title>Credit Control - Varied Role - 35k - Dublin 12</title>
      <description>Title: Credit Control - Varied Role - 35k - Dublin 12&lt;br&gt;
Salary: £24000 - £28000&lt;br&gt;
Location: Dublin - Ireland&lt;br&gt;
Languages: English&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
&lt;br /&gt;
Our  client employs more than 39,000 people designing, developing, selling and marketing fashion brands. They have a young, exciting and progressive finance team in plac e and are looking to recruit and experienced Credit Controller. It is important that this person has all round experience in Credit, both in collections and the accounting aspect to it.   &lt;br /&gt;
The role is based in Dublin 12 and offers the successful candidate the chance of a permanent, progressive role in Credit Control.  &lt;br /&gt;
Main Responsibilities:    &lt;br /&gt;
• Maintaining the debtors ledger  -  monthly targets set/DSO days  &lt;br /&gt;
• Resolving problem accounts – arrange payment plans  &lt;br /&gt;
• Bank Reconciliations  &lt;br /&gt;
• Liaising with reps to ensure all problem acc were dealt with and paid in timely manner  &lt;br /&gt;
• Liaise with customers in regards to outstanding payment queries.  &lt;br /&gt;
• Monthly Reports – reporting on DSO days .  &lt;br /&gt;
• Credit Insurance – monitoring accounts &amp; escalating all risky accounts to credit insurance level.  &lt;br /&gt;
• Legal Action – escalating bad debts to debt recovery and to solicitor if needed.  &lt;br /&gt;
• Monthly bank reconciliations.  &lt;br /&gt;
• Attain monthly KPI’s (DSO, cash collected and amount of debts reduced).  &lt;br /&gt;
• Project work.   &lt;br /&gt;
• Assisting the auditors by providing info relevant to credit limits and credit insurance.Documenting procedures for new starters.  &lt;br /&gt;
• Ad-hoc tasks set by the credit control manager.&lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
   &lt;br /&gt;
The successfull candidate will have a strong mix of collections, legal credit knowledge and understanding of credit accounting or accounts receivable  &lt;br /&gt;
Ideally they will be coming from a retail, distribution or FMCG backround.  &lt;br /&gt;
   &lt;br /&gt;
Salary  &lt;br /&gt;
Basic salary is between 30-35k and bebefits include, up to 50% discount on clothing p[roducts sold by the company, Pension and working hours are 8-4, finishing early on Fridays.  &lt;br /&gt;
   &lt;br /&gt;
If you are intersted in this role, contact Ciaran Coughlan at Sigmar Recruitment on 014744669 or email your CV to ccoughlan@sigmar.ie</description>
      <link>http://www.toplanguagejobs.co.uk/job-145061.html</link>
      <pubDate>2008-10-10 09:18:00</pubDate>
    </item>
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      <title>TECH SUPPORT ROLE FLUENT FRENCH/ITALIAN </title>
      <description>Title: TECH SUPPORT ROLE FLUENT FRENCH/ITALIAN &lt;br&gt;
Salary: 20-30K&lt;br&gt;
Location: Clare - Ireland&lt;br&gt;
Languages: English, French, Italian&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE HAVE EXCITING OPPORTUNITIES FOR TECHNICAL SUPPORT REPS. THESE ARE PERMANENT ROLES&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Experience is not essential but the following would be a distinct advantage:        &lt;br /&gt;
&lt;br /&gt;
·        Previous call centre experience&lt;br /&gt;
&lt;br /&gt;
·        An appreciation of the IT environment, preferably with  products&lt;br /&gt;
&lt;br /&gt;
·        A high level of computer literacy&lt;br /&gt;
&lt;br /&gt;
·        A knowledge of hardware principles &lt;br /&gt;
&lt;br /&gt;
·        Experience of working in a pressurised environment which is target driven&lt;br /&gt;
&lt;br /&gt;
·         Minimum Leaving Certificate but, a strong “hands-on” background in a similar environment may suffice&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
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</description>
      <link>http://www.toplanguagejobs.co.uk/job-71437.html</link>
      <pubDate>2008-10-10 08:38:10</pubDate>
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      <title>SCANDAVIAN TRAVEL CUSTOMER SERVICE REPS </title>
      <description>Title: SCANDAVIAN TRAVEL CUSTOMER SERVICE REPS &lt;br&gt;
Salary: 20-30K&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, Danish, Swedish&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
Main Responsibilities: &lt;br /&gt;
&lt;br /&gt;
Be part of changing inbound and outbound sales campaigns to existing members offering various holiday products. &lt;br /&gt;
You will be supplying our members with all the information needed for their dream holiday. &lt;br /&gt;
Recommending beautiful holiday locations for our members to visit. &lt;br /&gt;
Meeting personal and team sales targets on a weekly &amp; monthly basis to achieve great incentives. &lt;br /&gt;
Working in an exciting target driven sales environment as a part of a supportive and dynamic team. &lt;br /&gt;
Delivering a high level of service to our friendly members.&lt;br /&gt;
&lt;br /&gt;
Experience: &lt;br /&gt;
You must have fluency in Scandavian languages with a high proficiency in English. &lt;br /&gt;
An ability to handle challenging customer service and sales situation. &lt;br /&gt;
Be a team player, fast learner, and have the ability to work on your own initiative. &lt;br /&gt;
Experience of working in a sales environment or call centre would be a distinct advantage, though not a neccessity as full training will be provided. &lt;br /&gt;
Basic PC skills are also required. &lt;br /&gt;
Excellent telephone manner. &lt;br /&gt;
A friendly personality is a must.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
For more information please contact Derek Irwin on 021 4942900 or forward an updated CV to the above email address or Fax 021 4942906.dirwin@KINGSLEYRECRUITMENT.IE&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
&lt;br /&gt;
Apply for this job --&gt; Apply for this job --&gt; &lt;br /&gt;
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</description>
      <link>http://www.toplanguagejobs.co.uk/job-67964.html</link>
      <pubDate>2008-10-10 08:37:54</pubDate>
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      <title>NORDIC TELESALES FULL TRAINING PROVIDED</title>
      <description>Title: NORDIC TELESALES FULL TRAINING PROVIDED&lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, Norwegian, Swedish&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE RECRUITING NORDIC TELESALES REPS FOR A KEY CLIENT IN CORK&lt;br /&gt;
&lt;br /&gt;
These Positions range from entry level right through to Account Management.&lt;br /&gt;
&lt;br /&gt;
Responsibilities: &lt;br /&gt;
Taking full ownership and responsibility for all customers in account database always aiming to grow scope and value of account &lt;br /&gt;
Collecting customer information, providing product information and directly customers to other resources as required. &lt;br /&gt;
To plan effective sales campaigns and target existing account base to proactively grow account and extend revenue &lt;br /&gt;
Dealing with inbound and outbound calls (and e-mail) from and to customers, communicating special offers and other promotions &lt;br /&gt;
Maintaining regular contact with key influencers and building and strengthening the customer relationship &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
FOR FURTHER INFORMATION ON THIS POSITION PLEASE CONTACT OUR OFFICE ON 021 - 4942900 OR E-MAIL YOUR C.V. TO THE ABOVE E-MAIL ADDRESS &lt;br /&gt;
&lt;br /&gt;
Contact dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot;&lt;br /&gt;
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</description>
      <link>http://www.toplanguagejobs.co.uk/job-71433.html</link>
      <pubDate>2008-10-10 08:37:53</pubDate>
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      <title>JUNIOR ACCOUNT MANAGER FLUENT GERMAN </title>
      <description>Title: JUNIOR ACCOUNT MANAGER FLUENT GERMAN &lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE CURRENTLY RECRUITING FOR JUNIOR ACCOUNT MANAGER WITH FLUENT GERMAN&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The role:&lt;br /&gt;
&lt;br /&gt;
· Providing customers with up to date information and ensuring their experience is top class &lt;br /&gt;
· To communicate special offers and other promotions &lt;br /&gt;
&lt;br /&gt;
·You should have:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
· · A hunger for excellence in Customer Services &lt;br /&gt;
· A good business/commercial acumen &lt;br /&gt;
· Excellent written German plus English &lt;br /&gt;
· 1-5 years experience in a contact centre of consumer retail environment &lt;br /&gt;
· Extensive knowledge of products and technologies and/or a strong ability to learn &lt;br /&gt;
· Flexibility to work shifts on a 7 day schedule &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. .dirwin@KINGSLEYRECRUITMENT.IE KINGSLEY RECRUITMENT &quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
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</description>
      <link>http://www.toplanguagejobs.co.uk/job-71443.html</link>
      <pubDate>2008-10-10 08:37:16</pubDate>
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      <title>ITALIAN CUSTOMER SERVICE AGENTS</title>
      <description>Title: ITALIAN CUSTOMER SERVICE AGENTS&lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, Italian&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE CURRENTLY RECRUITING FOR A NUMBER OF ITALIAN CUSTOMER SERVICE REPS IN CORK COUNTY.&lt;br /&gt;
&lt;br /&gt;
We are  seeking individuals with fluency in Italian to join the Customer Services team. This person would be responsible for providing effective client service for all internal and external clients. Customer service experience desirable but full training will be provided. &lt;br /&gt;
&lt;br /&gt;
Qualifications:&lt;br /&gt;
The ideal candidate would be proficient in MS Word and Excel, have excellent interpersonal and communication skills, both written and verbal with an accurate typing speed of approximately 30 wpm.&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot;&lt;br /&gt;
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</description>
      <link>http://www.toplanguagejobs.co.uk/job-71159.html</link>
      <pubDate>2008-10-10 08:37:15</pubDate>
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      <title>GERMAN TELECOM TECHNICIANS</title>
      <description>Title: GERMAN TELECOM TECHNICIANS&lt;br&gt;
Salary: 20-30K&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
Duties:&lt;br /&gt;
&lt;br /&gt;
All times, the agent will demonstrate a high level of customer service when helping a customer and if necessary, to escalate “hot” issues to a more experienced agent. &lt;br /&gt;
To make themselves available to receive calls for a minimum of 80% of their on-line time &lt;br /&gt;
To provide feedback on a daily basis to the team leader new emerging issues that have been discovered&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Skills and Attributes&lt;br /&gt;
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&lt;br /&gt;
You should:&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
·        Be Fluent in German and English&lt;br /&gt;
&lt;br /&gt;
·        Be a confident and enthusiastic communicator&lt;br /&gt;
&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. Contact dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
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KINGSLEY RECRUITMENT &lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
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</description>
      <link>http://www.toplanguagejobs.co.uk/job-67965.html</link>
      <pubDate>2008-10-10 08:36:31</pubDate>
    </item>
    <item>
      <title>GERMAN TECHNICAL SUPPORT</title>
      <description>Title: GERMAN TECHNICAL SUPPORT&lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
CORK'S HOTTEST CUSTOMER SERVICE/TECH SUPPORT ROLE. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Logging of calls from customers onto an database and following escalation procedures to resolve problems or issues. &lt;br /&gt;
To provide and maintain strong, professional relationships with all of ’s customers and show empathy for the customers at all times &lt;br /&gt;
Providing excellent customer support &lt;br /&gt;
To provide feedback on a daily basis to the team leader new emerging issues that have been discovered &lt;br /&gt;
&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. .dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-71156.html</link>
      <pubDate>2008-10-10 08:36:31</pubDate>
    </item>
    <item>
      <title>GERMAN PC TECHNICIANS</title>
      <description>Title: GERMAN PC TECHNICIANS&lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE RECRUITING 20 GERMAN SPEAKING COMPUTER REPAIR TECHNICIANS.&lt;br /&gt;
&lt;br /&gt;
Duties&lt;br /&gt;
&lt;br /&gt;
All times, the agent will demonstrate a high level of customer service when helping a customer and if necessary, to escalate “hot” issues to a more experienced agent. &lt;br /&gt;
To make themselves available to receive calls for a minimum of 80% of their on-line time &lt;br /&gt;
To provide feedback on a daily basis to the team leader new emerging issues that have been discovered&lt;br /&gt;
You should:&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
·        Be a self-starter who is motivated and innovative&lt;br /&gt;
&lt;br /&gt;
·                    Have a high stress tolerance&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Experience and Education&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Experience is not essential but the following would be a distinct advantage:        &lt;br /&gt;
&lt;br /&gt;
·        Previous call centre experience&lt;br /&gt;
&lt;br /&gt;
·        An appreciation of the IT environment, preferably with  products&lt;br /&gt;
&lt;br /&gt;
·        A high level of computer literacy&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. Contact dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-71164.html</link>
      <pubDate>2008-10-10 08:36:30</pubDate>
    </item>
    <item>
      <title>GERMAN SALES SUPPORT </title>
      <description>Title: GERMAN SALES SUPPORT &lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Galway - Ireland&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE CURRENTLY RECRUTING FOR GERMAN SALES SUPPORT EXECS&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
THIS JOB WILL INCLUDE  BUT IS NOT LIMITED TO :&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
· Taking customers through their on-line experience in a courteous, professional and enthusiastic manner. &lt;br /&gt;
· To ensure that revenue is created by virtue of providing the customer with assistance  &lt;br /&gt;
· Be able to follow and adhere to the various processes and procedures &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
· Excellent written communication skills &lt;br /&gt;
· Enthusiasm and desire for success &lt;br /&gt;
· Ability to manage stress &lt;br /&gt;
&lt;br /&gt;
· · Excellent written German plus English &lt;br /&gt;
· experience in a contact centre of consumer retail environment &lt;br /&gt;
· Excellent understanding of on-line shopping &lt;br /&gt;
· Flexibility to work shifts on a 7 day schedule &lt;br /&gt;
· 3rd Level qualification is an advantage, although relevant work experience may suffice &lt;br /&gt;
&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. .dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-71439.html</link>
      <pubDate>2008-10-10 08:36:30</pubDate>
    </item>
    <item>
      <title>GERMAN DIRECT SALES SUPPORT AGENTS </title>
      <description>Title: GERMAN DIRECT SALES SUPPORT AGENTS &lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
Responsibilites: &lt;br /&gt;
&lt;br /&gt;
Logging and prioritization of calls from customers / agents onto Vantive database and following escalation procedures to resolve problems or issues.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Interact with customers/sales agents daily to resolve issues related to mis-shipped, lost or damaged products, billing errors or customer inquiries&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Achieve daily service standards as outlined in Service Level Agreements&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Take ownership of delinquent queries and determine appropriate action to resolve (i.e. contacting the Customer, &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Provide and maintain strong, professional relationships with all of customers and show empathy for the customer at all Temporary times.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
At all times demonstrate a high level of customer service when helping a customer and if necessary, escalate &quot;hot&quot; issues to Team Leader&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Query information in Vantive&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Assimilate complex product and procedural knowledge and effectively communicate same to customers/sales agents as directed&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Provide feedback on a daily basis to the team leader on new emerging issues that have been discovered.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Interrogate SAP for the all queries on order status and value and understand SAP functionality relevant in the Store&lt;br /&gt;
&lt;br /&gt;
Experience/Skills required: &lt;br /&gt;
Excellent customer interaction skills (via telephone and email) &lt;br /&gt;
Be a fluent speaker of a European language and have excellent English &lt;br /&gt;
Be familiar of SAP or similar business solution system &lt;br /&gt;
Strong organizational and administration skills &lt;br /&gt;
High volume data entry skills &lt;br /&gt;
Be familiar with the Internet and confident in navigating through relevant sites &lt;br /&gt;
Excellent verbal and written communication skills &lt;br /&gt;
Complex problem solving capability &lt;br /&gt;
Keyboard skills &lt;br /&gt;
Ability to work effectively with other departments and utilize a team approach to accomplishing goals. &lt;br /&gt;
Experience of working in a pressurized environment. &lt;br /&gt;
Be a confident and enthusiastic communicator. &lt;br /&gt;
Be a self-starter who is motivated and innovative. &lt;br /&gt;
Have a high stress tolerance</description>
      <link>http://www.toplanguagejobs.co.uk/job-71445.html</link>
      <pubDate>2008-10-10 08:36:29</pubDate>
    </item>
    <item>
      <title>FRENCH TECHNICAL CONSULTANTS </title>
      <description>Title: FRENCH TECHNICAL CONSULTANTS &lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Clare - Ireland&lt;br&gt;
Languages: English, French&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE NOW ACCEPTING CVS FOR THE ROLE OF FRENCH TECHNICAL SUPPORT AGENTS.  THESE JOBS ARE WITH A FANTASTIC COMPANY .&lt;br /&gt;
&lt;br /&gt;
Responsibilities &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To provide basic to moderately complex support to customers on  products, systems, peripherals and software &lt;br /&gt;
Logging of calls from customers onto a database and following escalation procedures to resolve problems or issues. &lt;br /&gt;
To provide and maintain strong, professional relationships with all of customers and show empathy for the customers at all times &lt;br /&gt;
All times, the agent will demonstrate a high level of customer service when helping a customer and if necessary, to escalate &quot;hot&quot; issues to a more experienced agent. &lt;br /&gt;
To make themselves available to receive calls for a minimum of 80% of their on-line time &lt;br /&gt;
To provide feedback on a daily basis to the team leader new emerging issues that have been discovered&lt;br /&gt;
Please forward all CV's to Derek Irwin at the above email address or call our office on 021 4942900, or apply via the link below. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&lt;br /&gt;
OUR JOB IS YOUR CAREER!&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-71153.html</link>
      <pubDate>2008-10-10 08:36:03</pubDate>
    </item>
    <item>
      <title>FRENCH OR ITALIAN CUSTOMER SERVICE</title>
      <description>Title: FRENCH OR ITALIAN CUSTOMER SERVICE&lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Clare - Ireland&lt;br&gt;
Languages: English, French, Italian&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE RECRUITING 3 FRENCH/ITALIAN SPEAKING CUSTOMER SERVICE REPS.&lt;br /&gt;
&lt;br /&gt;
Summary&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
The helpdesk analyst is the first point of contact for  partners who wish to raise a support query in EMEA. The successful candidate will require the ability to think on their feet, have an outgoing and friendly personality and a desire to expand their skill set.&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Responsibilities&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
·        Log and process support queries and distribute them among the team&lt;br /&gt;
&lt;br /&gt;
·        Act as first point of contact for the team through phone, email and web requests.&lt;br /&gt;
&lt;br /&gt;
·        Effectively interact with other members of the team to provide solutions to customer service and minor technical issues&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-71162.html</link>
      <pubDate>2008-10-10 08:36:03</pubDate>
    </item>
    <item>
      <title>FRENCH CUSTOMER SERVICE AGENTS... </title>
      <description>Title: FRENCH CUSTOMER SERVICE AGENTS... &lt;br&gt;
Salary: EXCELLENT&lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, French&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE HAVE FANTASTIC OPPORTUNITES FOR FRENCH CUSTOMER SERVICE AGENTS. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Responsibilities &lt;br /&gt;
&lt;br /&gt;
To respond to customer or partner issues whether raised by telephone or by written communication. &lt;br /&gt;
To respond to all customer issues within the timescales defined by management (Service Levels) &lt;br /&gt;
To ensure at all times that customers are handled within the framework of the Policy and Procedures documentation &lt;br /&gt;
To log all customer interactions on system using the case logging guidelines. &lt;br /&gt;
To maintain a log of open issues and keep customers informed of any progress &lt;br /&gt;
To escalate issues to second liners or management, if necessary, as defined in the Escalation procedures, to ensure a timely solution &lt;br /&gt;
To ensure always that the European Assistance Centre is viewed positively by our colleagues and customers &lt;br /&gt;
To arbitrate, if required, between the customer and partners &lt;br /&gt;
To NEVER say “No” to customers, always give a positive response even if cannot help. &lt;br /&gt;
To ALWAYS add value to the customer interaction.&lt;br /&gt;
&lt;br /&gt;
Skills and Attributes &lt;br /&gt;
Be a customer focused individual who enjoys problem solving. &lt;br /&gt;
Have a high standard of verbal and written communication &lt;br /&gt;
Have a “friendly” personality and be interested in helping customers &lt;br /&gt;
Have good telephone skills and be able to listen, empathise, diffuse anger and take control of the conversation. &lt;br /&gt;
Be able to take ownership of customer’s issue resolution &lt;br /&gt;
Be a highly motivated, self-starter &lt;br /&gt;
Have good organisational skills and a professional attitude to follow though as promised. &lt;br /&gt;
Have good attention to detail and log all customer interactions accurately in the Vantive call-logging system &lt;br /&gt;
Be a team player &lt;br /&gt;
Be able to tolerate stress and to work effectively under pressure.&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. Contact dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-71154.html</link>
      <pubDate>2008-10-10 08:35:46</pubDate>
    </item>
    <item>
      <title>DUTCH TECHNICAL SUPPORT </title>
      <description>Title: DUTCH TECHNICAL SUPPORT &lt;br&gt;
Salary: ...&lt;br&gt;
Location: Ireland&lt;br&gt;
Languages: English, Dutch&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE ARE RECRUITING DUTCH TECHNICAL SUPPORT REPS FOR A KEY CLIENT IN DUBLIN.&lt;br /&gt;
&lt;br /&gt;
Main Responsibilities&lt;br /&gt;
&lt;br /&gt;
- Validating customer entitlements and giving first level technical support&lt;br /&gt;
&lt;br /&gt;
through information gathering, analytical trouble shooting and problem research&lt;br /&gt;
&lt;br /&gt;
- Logging and validating incoming contacts on the call handling system as&lt;br /&gt;
&lt;br /&gt;
required.&lt;br /&gt;
&lt;br /&gt;
- Resolving customer issues using the tools and systems available.&lt;br /&gt;
&lt;br /&gt;
- Escalating issues, when necessary, while retaining ownership of issue&lt;br /&gt;
&lt;br /&gt;
- Observing strict compliance to licensing, copyright and trademark legislation.&lt;br /&gt;
&lt;br /&gt;
- Protects confidential, sensitive information and materials.&lt;br /&gt;
&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-67583.html</link>
      <pubDate>2008-10-10 08:35:32</pubDate>
    </item>
    <item>
      <title>DUTCH CUSTOMER SERVICE TECHNICAL TEAM </title>
      <description>Title: DUTCH CUSTOMER SERVICE TECHNICAL TEAM &lt;br&gt;
Salary: €20000 - €30000 &lt;br&gt;
Location: Cork - Ireland&lt;br&gt;
Languages: English, Dutch&lt;br&gt;
Posted: 10th Oct 2008&lt;br&gt;&lt;br&gt;
WE HAVE FANTASTIC DUTCH CUSTOMER SERVICE JOBS .&lt;br /&gt;
&lt;br /&gt;
upport is provided to some customers on a 24*7 basis.  All applicants should be willing to work variable shift patterns.&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Responsibilities:&lt;br /&gt;
&lt;br /&gt;
To log, validate and diagnose customer issues, on the full range of products and applications used on the customer site.  Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group.  Escalation and management of calls to agreed service levels. Excellent attendance and punctuality are required.&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Duties:&lt;br /&gt;
&lt;br /&gt;
·                     Answer contacts promptly and professionally&lt;br /&gt;
&lt;br /&gt;
·                     Log/Validate all contacts Call Handling Database&lt;br /&gt;
&lt;br /&gt;
·                     Resolve a high percentage of customer problems using the relevant tools and systems&lt;br /&gt;
For further information on this or similar positions, please contact Kingsley Recruitment on 021 4942900 or email your CV to the above email address OR APPLY VIA THE LINK BELOW. Contact dirwin@KINGSLEYRECRUITMENT.IE &lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&quot; &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
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</description>
      <link>http://www.toplanguagejobs.co.uk/job-67954.html</link>
      <pubDate>2008-10-10 08:35:31</pubDate>
    </item>
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