Top Language Jobs

Business Manager - Central & Northern Europe

2008-07-02 17:07:49

Title: Business Manager - Central & Northern Europe
Salary: �23k to �28k + Comm & Benefits
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: German, Swiss German
Posted: 2nd Jul 2008

Business Manager - Central and Northern Europe
Bingley, UK Based with travel to Scandinavia, Germany and Austria

�23,000 - �28,000 + commission + benefits

Our client is a leading publisher of print and electronic resources to business schools, public sector and corporate organisations, with 85% of sales outside the UK. Due to expansion they require an enthusiastic and proactive individual whose main focus will be to provide both existing and prospective customers with purchasing options.

Key responsibilities
� The demonstration and sale of databases to both existing and new customers, through customer visits;
� Sourcing, prospecting and positioning individual consortium agreements within an agreed time-scale;
� Acting as a principal negotiator, and delivering powerful presentations, when originating or renewing contractual agreements;
� Achieving effective customer account coverage through an agreed number of face to face meetings;
� Representation of Emerald at conferences and exhibitions including product demonstrations and product reviews;
� Achieving and improving upon agreed sales targets (new sales, upsells and retention revenues);
� Maximising the use of the product post sale;
� Contributing to the overall development of the products and services by providing customer feedback in order to capture market positioning;
� Feedback of competitor intelligence and opportunities;
� Utilisation of Emerald�s information systems in preparation for customer visits;
� Provision of up-to-date information on prospects and sales to an agreed timetable.

The successful candidate will be articulate and persuasive with exceptional negotiation and presentation skills. Strong literacy and numeracy skills, a high level of computer literacy and good organisational skills are essential. The role demands an enthusiastic, self-motivated team player with excellent interpersonal skills, the ability to network and a track record of success in sales.

The successful candidate will ideally have a background in selling into the academic market with a clear understanding of the scholarly communication process. The ability to speak at least one European language (preferably German) is highly desirable. Flexibility is required as a significant amount of travel will be a part of the role, and a driving license is also required.

If you wish to be considered for this exciting opportunity to join an expanding company click apply. Closing date for applications is 11th July 2008.

If your skills meet with our client\'s requirements, they will be given full exposure to your details. Your application will only be considered for this vacancy. HR Connexions is an employment agency and operates as an equal opportunities employer.

People that might be interested in this role include: Business Development Manager, Sales Executive, Key Account Manager, Regional Manager

Account Management Executive � Polish / Russian Speaking

2008-07-02 16:59:01

Title: Account Management Executive � Polish / Russian Speaking
Salary: �14,500 to �18,000 & Benefits
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: Russian, Polish
Posted: 2nd Jul 2008

Account Management Executive � Polish / Russian Speaking
Bingley

Salary: �14,500 - �18,500 (depending on experience)

Our client is a leading publisher of print and electronic resources to business schools, public sector and corporate organisations, with 85% of sales outside the UK. Due to expansion they require an enthusiastic and proactive individual to work with a Business Manager, to support and enable the achievement of territory and regional sales objectives. The jobholder will generate sales leads, increase renewal performance, and deliver a customer focused service. Country targeted activities and appropriate language skills will be an essential part of the role.

Key responsibilities
� Managing renewal/up-sell campaigns to customers in the Academic Sector, in conjunction with Business Managers;
� Directly contacting all journal customers to create a profitable customer relationship primarily through telephone contact;
� Supporting the Business Manager in the renewal of business at the end of the agreement by providing accurate customer and product information and supporting the preparation of the information and documentation necessary to complete the renewal, including proposals and licenses;
� Providing accurate and timely customer information, detailing subscriptions and prices for use in proposals, licenses and management information;
� Working with external agencies, writing and designing promotional material/ letters, including country specific (translated) brochures;
� Developing regionally focussed advertising, PR campaigns and conference/ exhibition attendance to raise awareness of Emerald�s products and services with the ultimate aim of generating qualified leads;
� Following the generation of a lead, undertaking a verification and qualification process to establish a genuine need to purchase. Passing all qualified leads to the relevant Business Manager to be followed up;
� Planning and undertaking campaigns to generate new database leads, using the full marketing mix;
� Undertaking training and development with existing and prospective customers;
� Providing office-based support for customers, responding to queries when Business Managers are out of the office;

Our client is seeking to recruit a dynamic person who possesses the skills necessary for this demanding role � determination, good written and verbal communication skills, and the ability to speak at least one European language (preferably Polish or Russian) is highly desirable.

The successful candidate will possess excellent interpersonal and presentation skills, together with the ability to represent the Company externally. Applicants must be able to work on their own initiative and adhere to deadlines. Computer literacy, including experience of Word for Windows and Excel is essential. The role also demands good negotiation and analytical skills combined with creative and lateral thinking. Candidates must have at least one year\'s experience in an account management, marketing or customer service role. There will also be an expectation that some international travel will be involved.

If you wish to be considered for this exciting opportunity to join an expanding company click apply. Closing date for applications is 11th July 2008.

If your skills meet with our client\'s requirements, they will be given full exposure to your details. Your application will only be considered for this vacancy. HR Connexions is an employment agency and operates as an equal opportunities employer.

People that might be interested in this role include: Sales Executive, Account Manager

Bilingual Export Sales Executive

2008-07-01 14:40:21

Title: Bilingual Export Sales Executive
Salary: �26,000
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: English, Spanish
Posted: 1st Jul 2008

Crosslee plc is Europe�s largest tumble dryer manufacturer and a leading producer of hostess trolleys, fuel effect gas and electric fires. We work to exacting standards and have built a strong reputation for producing high quality products supported by exceptional service levels.

We are looking to recruit an Export Sales Executive to help develop our business Worldwide by promoting our portfolio of products.

Reporting to the Commercial Director, you will have responsibility for obtaining new business, progressing orders and resolving customer enquiries along with expanding the product range through market research.

The successful candidate must be fluent in Spanish, IT literate with good
inter personal skills. Other speaking language(s) would be advantageous.

Job Purpose

4.1 To handle specified existing customers accounts effectively in the areas of product, pricing and distribution.

4.2 To grow specified existing accounts by introducing as many Crosslee own manufactured and bought in products as possible.

4.3 To create new business for all Crosslee products in specific areas of the work where Crosslee are not yet represented.

4. Main Duties and Responsibilities

4.1 Regular communication with specified customers to establish order forecasts, potential for business and to handle customer requests/enquires.

4.2 Liaison with production planning and R & D departments on rolling sales, forecasts and new product requirements for specified customers.

4.3 Hold meeting with customers at Crosslee or at Customers� premises where necessary.

4.4 Input customer orders onto the sales order processing system.

4.5 Liaise with technical and quality departments regarding quality/safety approvals required by specified customers.

4.6 Research (desk research, library and visits to markets) to find details of new potential customers in new markets.

4.7 Attend overseas trade exhibitions in a sales capacity.

4.8 Other duties prescribed by Commercial Director.

Salary is �26,000 per annum + benefits + commission, with overseas travel (24 days holiday)

International Telephone Sales Advisor

2008-06-29 19:08:04

Title: International Telephone Sales Advisor
Salary: Excellent Salary & Benifits
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: German, Italian
Posted: 29th Jun 2008

The Company
Driven to achieve the highest standards of quality, both in terms of product and retail environment, our client is a hugely successful business with a strong brand, which has enabled us to become the No.1 nursery, baby wear and maternity retailer. Although demanding, ours is a culture in which both talent and potential are recognised, supported and thoroughly rewarded.

The Role
If you are fluent in Italian and/or German and have experience in business-to-business telephone sales and account management, this position and our excellent international reputation for customer care and service offer a first class career opportunity.

Combining excellent communication and organisational skills with real commercial awareness, you will manage accounts in Italy and Germany by maintaining regular telephone contact with existing clients.

Always eager to break new ground, you will also identify, secure and develop new business. You will generate both telephone-based and face to face appointments by following up leads from exhibitions in our six focus countries and through research via the internet and other sources such as trade lists and directories.

The Person
Self-motivated, highly organised and with excellent time management skills, you�ll be responsible for the administration of your own duties and workload, whilst also being a true team player. Along with supporting our externally based International Account Managers in duties such as the assessment of direct marketing campaigns, you will use excel and other data entry tools to accurately record information and report on calls for analysis by the Management Team.

Junior Sales Coordinator - Fluent in Hebrew

2008-07-03 14:09:36

Title: Junior Sales Coordinator - Fluent in Hebrew
Salary: �20,000
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: English, Hebrew
Posted: 3rd Jul 2008

Junior Sales Coordinator � Fluent in Hebrew � West Yorkshire

Formed in 1996, my client is a global, business-to-business, small order, high service distributor of electronic components and industrial products to the design, maintenance and engineering sectors. They are now recruiting a Sales Coordinator who is fluent in Hebrew to join their Emerging Markets team for Israel and work from their office in Leeds. The principle purpose of the job is the coordination of commercial and marketing initiatives (including telemarketing) to grow active customer base and territory sales and to provide sales administration and customer service to end user customers.

Key Responsibilities

� Drive and achieve specific sales objectives
� Enquiry response and quotation follow up
� Coordinate marketing activity and commercial support to the Territory (Israel)
� Translation of basic marketing promotions into language where appropriate
� Maintaining service levels to end user customers
� Order Processing
� Liaise with internal suppliers (technical, warehouse and inventory)

Skills and Knowledge

� Must be fluent in Hebrew with specific cultural, language and business experience to suit the Israeli Market
� Proactive sales and negotiation skills
� Experience of working in a sales targeted, customer facing environment
� Awareness and understanding of international trade
� Commercial acumen and understanding of pricing
� Team working skills
� Awareness and understanding of basic marketing tools and techniques
� Data and database manipulation skills - Excel, Siebel
� Creative problem solving
� Ability to prioritise workload and meet demanding deadlines
� Good interpersonal and communication skills
� Strong customer service ethos
� Call centre/customer service experience
� Good telephone manner
� Computer and keyboard skills
� Care and attention to detail
� Good organisation skills

This is an excellent opportunity for an ambitious junior sales coordinator who already has 12 months experience and is now looking for their next position on the career ladder. In return my client offers a generous package with excellent career prospects together with the opportunity for international travel.

Mulitlingual Customer Service Advisor

2008-07-02 17:03:40

Title: Mulitlingual Customer Service Advisor
Salary: �16,000
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: English, French, Spanish
Posted: 2nd Jul 2008

Working for a leading financial organisation within West Yorkshire. We are looking for a Customer Service Advisor who is fluent in Spanish, French and English.

As the succesful candidate, you will be dealing with incoming calls, answering questions and queries in a timely and effective manner.

You will also be asked to carry out various administration duties, including answering emails and writing letters.

We do ask that you have customer service experience, but it is not essential.

You must be computer literate, have an outgoing personality and be able to multi-task.

Dutch Customer Service Associate

2008-07-02 16:35:44

Title: Dutch Customer Service Associate
Salary: GBP16000 to GBP16500 per annumrising to �17,500
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: Dutch
Posted: 2nd Jul 2008

Dutch Speaking Customer Service Associate required to resolve queries from cardholders of a Dutch client bank, primarily by telephone, but also letter and e-mail.

Process incoming calls from cardholders/clients with queries or requests
Use and update relevant operating systems accurately
Process administration work between calls.
Undergo coaching/training to contribute to the ongoing improvement of own, team and departmental capability
Identify areas for process improvements.
Provide support, mentoring and advice to other team members to generate and maintain enthusiasm, morale and otivation.
Inbound and outbound customer and client contact via the telephone, letter, e-mail and fax.
Outbound customer contact via telephone and letter to request settlement of overdue balances of accounts, in order to support risk management of accounts.
Identify and share best practice within and beyond the team.
Support the maintenance and update of call centre procedures, reference and training material.
Act as an advocate for the customer, ensuring the values of Treating Customers Fairly are adhered to at all times.

European Resources Ltd offers the services of an employment agency for permanent work and an employment business for temporary work.

Training & Development Officer

2008-07-02 09:53:11

Title: Training & Development Officer
Salary: �40K + Benefits
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: French, German, Spanish
Posted: 2nd Jul 2008

Training & Development Officer

�40K + Benefits

Leeds/Munich

Our client, a global business to business distributor, employing over 2000 people and operating in 13 European countries is looking to appoint a talented Training & Development Officer.

The role could be Leeds or Munich (preferred) based and involves considerable European travel. This, coupled with language skills (German and French and/or Spanish), means we are looking for a truly unique individual. You will be required to design, develop and facilitate the roll-out of training at all levels within France, Germany and Liege working in partnership with local HR business partners. Principal accountabilities include; leading as an active member of cross-functional teams in the design and development of content that feeds training programs that will enhance selling and service skill at all levels within the Sales organisation. In order to do this, you are likely to have proven sales and management training experience, preferably gained in a sales environment (contact centre, customer service and field sales); assess and evaluate ongoing development needs and ensure that planned activities are aligned with the Global People Plan; identify and communicate gaps/opportunities in process areas impacting the sales force and the customer experience.

Dutch speaking Professionals are wanted for B2B client service of probably highest Level of Customer Service.

2008-06-30 16:40:45

Title: Dutch speaking Professionals are wanted for B2B client service of probably highest Level of Customer Service.
Salary: (�)16000
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: Dutch, Flemish
Posted: 30th Jun 2008

Client:
Our client is a company who likes to attack different markets and are now a well known Quality brand in the world. Their aim is always to be best and they have been very successful so far! Because of their big success in different markets there are still expanding and there European Service Centre is based in England where they provide excellent service to their EMEA customers!

Role:
You will be joining the Dutch Customer Service team and you will be responsible for administration and using update relevant operating systems accurately so you can handle all the service requests from their Business Clients via phone and email.

Skills:
Because you will be working Business to Business environment you need to be Fluent in Dutch and English. You must have Excellent written and verbal communication skills and a eye for detail. 1 year experience in Customer service or in Finance sector would be an advantage.

Gain:
Working for this company will allow you to work in a B2B environment and experience intensive customer service training of high quality. At the same time you are able to build on a very good CV with International Customer Service experience.

Dutch or Flemish Speaking Customer Service

2008-06-30 10:28:10

Title: Dutch or Flemish Speaking Customer Service
Salary: �19,570 + Benefits
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: Dutch, Flemish
Posted: 30th Jun 2008

Fabulous opportunity to use your language skills working for a Bradford based insurance company.

The role requires a Dutch/Flemish & English speaker who can communicate fluently in both languages both verbally and in writing.

The role involves processing all telephone enquiries from GM Belgium customers regarding the registration of products and claims payments.

You will be self motivated, well organised and adept at time management with an eye for detail and have/be:

Fluent (verbal and written) in Dutch/Flemish and English.

Good communication skills, particularly verbal communications, happy to speak with internal & external contacts at all levels by phone.

Previous customer service experience, particularly within a call/contact centre environment an advantage

Maths and English at GCSE level or equivalent.

Good keyboard skills and be proficient in the use of Microsoft Office applications (Outlook, Word & Excel).

The ability to work well on your own as well as within a team environment.

Benefits:

Pension: Group Personal Pension Plan

Insurance: Free Life Insurance

Health: Preferential contributory First Assist Scheme

Holidays: 25 days building up incrementally over time to a max of 27 plus statutory Bank Holidays

Hours: 37� hours a week, Mon-Fri, 8.00am � 4.15pm providing telephone cover during UK Bank Holidays if required.

Benefits: Preferential purchase prices for Vauxhall vehicles/car lease scheme available once employed for 6 months. Subsidised Esporta gym membership.