Top Language Jobs

Hardware Customer Service Engineer - Technical Support Team

2008-09-01 11:49:57

Title: Hardware Customer Service Engineer - Technical Support Team
Salary: Starting Salary- �20,000
Location: Wiltshire - South West, United Kingdom
Languages: English, German
Posted: 1st Sep 2008

Hardware Customer Service Engineer - Technical Support Team. Teleperformance, the UK�s leading outsourced contact centre provider, have an exciting vacancy for a multi lingual Hardware Customer Service Engineer to join our IT Support inbound helpline we operate on behalf of a global market leading IT hardware corporation in Swindon. Starting salary �20,000.
We operate the helpline in French, Italian, German, Spanish, Turkish and English and therefore all our Customer Service Engineers speak English and at least one of these languages.
Our current vacancies require fluency only in English and German. However if you have the correct hardware skills and are fluent in any of the languages we support then please apply, as we may have further vacancies requiring French, Italian, Spanish, Turkish

The Role of a Hardware Customer Service Engineer
This is a challenging and multi-tasking role dealing with issues of varying complexity. The main job requirements are:
� Providing both customer service and IT support to a broad spectrum of our Client�s customers with wide ranging queries in various European languages via telephone, correspondence, email and fax
� Troubleshooting, fault finding and resolving customer queries and issues. The nature of the call can vary from a Server, RAID, CPU, Desktop or Networking issue (that may require a detailed technical knowledge) to a simple query regarding where to find information on our Client�s website. As the topic of the calls vary so do the types of customers making the enquiry. The team has a capacity to deal with customers of all types and all levels of computer literacy, including highly qualified technicians and novice end-users.
� Due to the nature of the products supported and the rate at which they are being updated and upgraded, research on the web for any news relating to the products is an absolute must. The role encourages continuous learning and the completion of online training on products and technologies

The Selection Criteria
� Fluency in English & German
� The successful Hardware Customer Service Engineer must have excellent communication skills, be customer focussed, and be able to provide a polite and professional service at all times.
� Previous experience of a technical helpdesk is an advantage.
� You will have a well organised approach to work, the ability to multitask and demonstrate good time management skills.

Technical competence and experience
1. System architecture
� a. Raid Controllers
� b. Understanding BIOS Firmware and upgrades patterns/changes
2. Knowledge of Server Hardware and Software
3. Storage Units
4. System Administration Knowledge
� a. Managing a server remotely and locally
� b. Disaster Recovery
� c. Client Deployment
� d. Monitoring
� e. System Integration
5. Knowledge on how to built a SRV out of the box

Based in Swindon, there is a fantastic working environment where you are fully supported in your role and development opportunities are also available. There is a restaurant/caf� on site, and as a Teleperformance employee you will also be entitled to many other great benefits. These include:

� 25 days annual leave and 8 days bank holiday
� Bupa Healthcare discount
� Childcare Vouchers
� Contributory Pension Scheme
� Full Ongoing Training

Teleperformance is part of the Teleperformance Group, operating 281 contact centres in 51 countries, making us the largest network of contact centres in the world. Whether you are working in one of our 5 UK offices, from a client's own centre, or based in one of our International contact centres, Teleperformance really can offer you a world of opportunities.

To find out more about us go to: www.teleperformance.co.uk

Customer Service Advisor � Multi lingual � Customer Support Team

2008-09-01 11:42:24

Title: Customer Service Advisor � Multi lingual � Customer Support Team
Salary: �16,500
Location: Wiltshire - South West, United Kingdom
Languages: French, German, Italian
Posted: 1st Sep 2008

Customer Service Advisor � Multi lingual � Customer Support Team
Teleperformance, the UK�s leading outsourced contact centre provider, have current vacancies for talented multi lingual individuals to join our Customer Support Team as Customer Service Advisors. Based in Swindon, our Customer Service Advisors provide a first class Customer Support inbound helpline for a global market leading IT hardware corporation. Starting salary �16,500
We have 3 roles with fluency in different language combinations required:
Role a) Fluency in English & German and one of the following: Italian, French, & Spanish
Role b) Fluency in English & two of the following: German, Italian, French, & Spanish.
Role c) Fluency in English & Italian & Polish

The Role of a Customer Service Advisor
The main purpose of the Customer Service Advisor is to provide excellent Customer Service and support via phone, e-mail and online interactive support. The role involves being the initial point of contact for customers, responding to and resolving product support enquiries including logistics, returns, marketing and low level technical support. The team also handle warranty requests and replacements on behalf of our clients� business customers. This is a varied and challenging role and a great opportunity to use your languages in an exciting and multilingual environment.

The Selection Criteria
� Fluency in ALL languages required for the role applied.
� The successful Customer Service Advisor must have strong communication skills, the ability to listen attentively and hear important information and the ability to capture data accurately as well as effectively multi task.
� You will be keen to learn and progress and always look to improve and better your performance.

Based in Swindon, there is a fantastic working environment where you are fully supported in your role and development opportunities are also available. There is a restaurant/caf� on site, and as a Teleperformance employee you will also be entitled to many other great benefits. These include:

� 25 days annual leave and 8 days bank holiday
� Bupa Healthcare discount
� Childcare Vouchers
� Contributory Pension Scheme
� Full Ongoing Training

Teleperformance is part of the Teleperformance Group, operating 281 contact centres in 51 countries, making us the largest network of contact centres in the world. Whether you are working in one of our 5 UK offices, from a client's own centre, or based in one of our International contact centres, Teleperformance really can offer you a world of opportunities.

To find out more about us go to: www.teleperformance.co.uk

Sales Coordinator- German Speaking

2008-09-05 08:49:02

Title: Sales Coordinator- German Speaking
Salary: �16000 - �19000 per annum
Location: Wiltshire - South West, United Kingdom
Languages: Spanish
Posted: 5th Sep 2008

Sales Coordinator - German Speaking
Wiltshire
�16-19K + Bonuses

An exciting new opportunity has arisen to take on the role of Sales Coordinator for a well established Travel company! To help increase sales with German travel agents which will involve a third of the time travelling to Germany developing relationships with those travel agencies.

The ideal candidate must have knowledge of the European travel market and be able to travel in the UK as well as travelling within Europe when required. Candidate must be able to speak fluent German. Previous experience in a sales and marketing role would be ideal.

For further information call Jay on 0871 231 0455 or email your CV to

jobs1@t-ttravelsolutions.co.uk JJ06459

Japanese spkg Sales Associate, Swindon

2008-09-02 09:24:52

Title: Japanese spkg Sales Associate, Swindon
Salary: Competitive Salary!
Location: Wiltshire - South West, United Kingdom
Languages: English, Japanese
Posted: 2nd Sep 2008

Title: JAPANESE SPEAKING SALES ASSOCIATE
Location: Swindon
Salary: Competitive

International manufacturer based in Swindon requires a JAPANESE SPEAKING SALES ASSOCIATE to join their team. Ideally coming from a sales background, you will be familiar with technical drawings, and have commercial experience, ideally in the automotive industry.

Objective:

The Sales Associate will be required to maintain and consolidate relationships with existing customers, and explore and develop new accounts in order to achieve the sales objectives of the organization.

Duties and responsibilities:

- Maintain and develop relationships with current clients and develop new customers
- Identify commercial opportunities and bring products to market.
- Achieve profit and sales targets as established with the MD
- Establish and work towards the current and long range sales and marketing goals of the company
- Maintain profit at the maximum level by achieving highest possible price from the customer
- Work together with other departments to co-ordinate client support activities, and ensure customer service is to the required level.

Person:

- The successful candidate has previous sales background.
- Ideally be familiar with technical drawings, and have commercial experience in industry, particularly automotive and/or fastener-based experience would be a great advantage.
- Knowledge of Japanese or Chinese would also be preferable in order to facilitate communication with Asia-based suppliers.

People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America. Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.

Japanese Production Control

2008-09-01 16:01:38

Title: Japanese Production Control
Salary: �22,000
Location: Wiltshire - South West, United Kingdom
Languages: English, Japanese
Posted: 1st Sep 2008

Japanese Speaking Production Control Specialist
�22,000
Swindon, Wiltshire

We have a great opportunity for Japanese-speaking production control specialist to join a global company.

The successful Japanese Production Control Specialist will be required to order, delivery check, inventory control, communication with local suppliers, mother plant in Japan and suppliers in other countries. Will be able to monitor and collating information re: deliveries, event builds for New Model and be in charge of import parts ordering and ensuring of delivery

The key requirements of the Production Control Specialist candidates is good English and Japanese literacy (written & verbal), some background and understanding of logistic and manufacturing. Excellent pc skills (Excel, Access & PowerPoint), organisational skills, the ability to work in a challenging environment and the ability to work as a Team Member or as an individual with minimal supervision

The benefits include a competitive salary, 21 days holiday per year - rising to 25 days, company pension, discounted private healthcare and uniform.

If you have the required skills, please send an updated copy of your CV to Natasha at Natasha.baker@cdrecruitment.co.uk or call 01793 492212 for more information.