Top Language Jobs

ENGLISH AND SPANISH SPEAKING CUSTOMER SERVICE ADVISOR

2008-07-04 23:04:04

Title: ENGLISH AND SPANISH SPEAKING CUSTOMER SERVICE ADVISOR
Salary: �13000 - �13500 per annum
Location: Lancashire - North West, United Kingdom
Languages: French, Portuguese, Spanish
Posted: 4th Jul 2008

As a French Speaking Customer Service Advisor you will receive an attractive salary of between �13,000 and �13,500 dependent on your experience with added benefits and free car parking. This leading brand has a vision of being the UK\'s Number 1 provider of self-catering holidays throughout Europe, and would like a French Speaking Customer Service Advisor to join their Customer Service team in Earby.

Within the role of French Speaking Customer Service Advisor you will:

- Provide excellent support to holiday rental owners (telephone and written) ensuring a high standard of owner satisfaction
- Supply Regional Managers with all necessary documents, reports and information, accurately and on time.
- Provide information, translation and bilingual support for the International Property Manager, General Managers and other departments

To be successful in securing the role of French Speaking Customer Services Advisor you must be:

- Fluent in both spoken and written French (Minimum A-level standard)
- Experienced in a customer service environment
- Computer literate in Microsoft Office
- Able to prioritise workloads and work well under pressure

C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are a registered agency with the Recruitment and Employment Confederation and committed to equality of opportunity for all candidates.

FRENCH AND ENGLISH SPEAKING CUSTOMER SERVICE ADVISOR

2008-07-04 23:02:39

Title: FRENCH AND ENGLISH SPEAKING CUSTOMER SERVICE ADVISOR
Salary: �13000 - �13500 per annum
Location: Lancashire - North West, United Kingdom
Languages: French, Portuguese, Spanish
Posted: 4th Jul 2008

As a French Speaking Customer Service Advisor you will receive an attractive salary of between �13,000 and �13,500 dependent on your experience with added benefits and free car parking. This leading brand has a vision of being the UK\'s Number 1 provider of self-catering holidays throughout Europe, and would like a French Speaking Customer Service Advisor to join their Customer Service team in Earby.

Within the role of French Speaking Customer Service Advisor you will:

- Provide excellent support to holiday rental owners (telephone and written) ensuring a high standard of owner satisfaction
- Supply Regional Managers with all necessary documents, reports and information, accurately and on time.
- Provide information, translation and bilingual support for the International Property Manager, General Managers and other departments

To be successful in securing the role of French Speaking Customer Services Advisor you must be:

- Fluent in both spoken and written French (Minimum A-level standard)
- Experienced in a customer service environment
- Computer literate in Microsoft Office
- Able to prioritise workloads and work well under pressure

C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are a registered agency with the Recruitment and Employment Confederation and committed to equality of opportunity for all candidates.

Bilingual Operations Team Manager

2008-07-04 14:46:32

Title: Bilingual Operations Team Manager
Salary: 20,000
Location: Lancashire - North West, United Kingdom
Languages: English, Dutch, Spanish
Posted: 4th Jul 2008

My client are seeking to recruit an experienced team leader to join their successful and expanding,
International organisation. The ideal candidate must be fluent in at least one other language ideally, Spanish, Italian or Dutch. The main purpose of the role is to maximise the revenue and profitability
through the management, motivation and leadership of the team of 15 account representatives.
The ideal candidate will have solid management/team leader experience in either customer services, debt management or within a claims department.

 Manage a team of Account Representatives and through the effective implementation of agreed strategies and performance management, lead and motivate the team to maximise revenue, profitability and market share positioning.
 Office wide responsibility for all teams in absence of other Operations Team Managers.
 Monitor and coach performance of individuals and take appropriate action to ensure targets, productivity goals and client and company work standards are met.
 Motivate staff to ensure maximum output and revenues.
 Maximise operational efficiencies ensuring actual meets planned resource i.e.: staffing levels.
 Carry out performance reviews for all team executives in accordance with Co guidelines and timeframes.
 Make recommendations to Head of Collections in terms of strategy changes or initiatives.
 Primary day-to-day contact with clients for operational issues.
 Liaison with Administration to ensure timely and accurate input of new business, letter production and closures and resolution of any issues or queries.
 Responsible for day-to-day disciplinary actions up to and including written warning.
 Daily resource allocation and new business distribution to ensure work standards met, and revenue maximised.
 Production of client reporting requirements in conjunction with Head of Collections.
 Visit clients as required.

ENGLISH AND PORTUGUESE OR FRENCH OR SPANISH SPEAKING CUSTOMER SERVICE ADVISOR

2008-07-02 23:08:48

Title: ENGLISH AND PORTUGUESE OR FRENCH OR SPANISH SPEAKING CUSTOMER SERVICE ADVISOR
Salary: �13000 - �13500 per annum + BENEFITS AND PARKING
Location: Lancashire - North West, United Kingdom
Languages: French, Portuguese, Spanish
Posted: 2nd Jul 2008

As a Portuguese Customer Service Advisor you will receive an attractive salary between �13,000 and �13,500 dependent on your experience with added benefits and free car parking. This leading brand has a vision of being the UK\'s Number 1 provider of self-catering holidays throughout Europe, and would like a Portuguese Speaking Customer Service Advisor to join their Customer Service team in Earby.

Within the role of Portuguese Speaking Customer Service Advisor you will:

- Provide excellent support to holiday rental owners (telephone and written) ensuring a high standard of owner satisfaction
- Supply regional managers with all necessary documents, reports and information, accurately and on time.
- Provide information, translation and bilingual support for the International Property Manager, General Managers and other departments.

To be successful in securing the role of Portuguese Speaking Customer Services Advisor you must be:

- Fluent in both spoken and written Portuguese (Minimum A-level standard)
- Experienced in a customer service environment
- Computer literate in Microsoft Office
- Able to prioritise workloads and work well under pressure

C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are a registered agency with the Recruitment and Employment Confederation and committed to equality of opportunity for all candidates.

Great opportunity for Italian speakers in Manchester

2008-07-02 16:35:44

Title: Great opportunity for Italian speakers in Manchester
Salary: 13.000
Location: Lancashire - North West, United Kingdom
Languages: German
Posted: 2nd Jul 2008

Italian Passenger Sales and Service Agent
Permanent position - Full time - 37.5 hours per week - shift work
Location: Wilmslow (near Manchester)
Salary:
�12,100 per year + language allowance �900 per year + meal allowance �480

European Resources Ltd offers the services of an employment agency for permanent work and an employment business for temporary work.

French Speaking Owner Services Advisor

2008-07-02 14:52:33

Title: French Speaking Owner Services Advisor
Salary: �135000
Location: Lancashire - North West, United Kingdom
Languages: French
Posted: 2nd Jul 2008

French Speaking Owner Services Advisor

My client is a leading provider of travel services. Due to rapid expansion they are looking for French Speaking Owner Services Advisor to be based in Barnoldswick.

You will be required to provide an efficient bilingual support service to both owners of properties in France and the Regional Manager teams. They will also provide support to internal departments, particularly Sales and Customer Services.

KEY RESPONSIBILITIES

To provide excellent bi-lingual support to all owners (telephone and written) in accordance with departmental service standards, ensuring the highest level of owner satisfaction and therefore owner retention.
To supply the team of Regional Managers with all necessary documents, reports and scheduled information on time, allowing them to efficiently fulfil their responsibilities for the Company.
To provide information, translation and bilingual support for the Reservations, Content Management, Customer Care and Finance Departments as well as for the International Property Manager and General Managers.

COMPETENCIES REQUIRED

Excellent communication and interpersonal skills with a polite and friendly telephone manner
A calm, confident and mature approach
The ability to prioritise workloads
The ability to work under pressure
Excellent organisational skills
The ability to use own initiative
Enthusiastic and Flexible individual

EXPERIENCE & TRAINING

Fluent in both spoken and written French (Minimum A-level standard).
Previous experience in a Customer Service capacity is preferable.
Good keyboard skills and an excellent working knowledge of Microsoft Office packages.
Previous experience of the Tour-res system would be advantageous but not essential.

Salary and additional information:

Salary: �135000

35 hours per week � includes Evenings & Weekends

To apply or to find out more please contact Souheila at Merrow on: 0845 226 4748 or email: souheila@merrow.co.uk

French Content Administrator

2008-07-02 14:52:33

Title: French Content Administrator
Salary: �13500
Location: Lancashire - North West, United Kingdom
Languages: French
Posted: 2nd Jul 2008

French Content Administrator

My client is a leading provider of travel services. Due to rapid expansion they are looking for French Content Administrator to be based in Barnoldswick.

ROLE PURPOSE

To set up and continually maintain all product details and any other relevant software (within brand rules and set timeframes) ensuring is accurate and up to date at all times.

To provide sufficient support to the Content Management Team Leader enabling the production of brochures to scheduled deadlines with a minimum error rate of 1%, being aware of cost implications ensuring minimum proofing cycles are required.

KEY TASKS/RESPONSIBILITIES

Load new properties on to the system (production system)
Proof new properties to ensure accuracy before mailing out all relevant documentation to new owners
Contact owners to chase for written approval of their entries within appropriate timeframes
Contact Owners and Regional Managers for missing or inaccurate data and outstanding image
Action amendments to property descriptions on the system daily
Using a list produced from the system, check that all properties are in the brochure and in the correct areas
Check and approve all brochure pages against original documentation to produce a brochure that meets the print deadline and which has a minimum error rate
Proof read amendments made to internet data
Log re-registration documents on to the system (production system) daily
Amend and proof read these documents before final proofs are sent to the owners for approval
Contact Regional Managers and owners for outstanding images
To provide on the job training to new recruits and temporary staff
To provide administrative support to the Content Management Team Leader
To organise and execute individual brochure productions
Invoice and process payments
To understand the source of the data feed to the web sites

SKILLS/KNOWLEDGE REQUIRED

General office experience desirable
Accuracy/Attention to detail
Excellent communication skills
Flexible
Able to prioritise and manage own work load
Basic knowledge of Microsoft Word & Excel

Salary: �13500

To apply or to find out more please contact Souheila at Merrow on: 0845 226 4748 or email:souheila@merrow.co.uk

French Speaking Reservations Support Advisor

2008-07-02 14:52:33

Title: French Speaking Reservations Support Advisor
Salary: �13500
Location: Lancashire - North West, United Kingdom
Languages: French
Posted: 2nd Jul 2008

French Speaking Reservations Support Advisor

My client is a leading provider of travel services. Due to rapid expansion they are looking for French Speaking Reservations Support Advisor to be based in Barnoldswick.

Job Purpose

To ensure all customers receive a quality after sales telephone service (including �walkouts�), to enhance our relationship with our brands and meet agreed business needs.
To ensure all owners receive a quality telephone admin service and we enhance our reputation with them.
To promote an efficient, professional service to Owners to maximise Owner retention.
To ensure overseas agents, overseas customers reaching us through Cendant partnerships receive an excellent service.
To complete all Sales / Customer and Owner administration effectively (e.g. late booking requests / on request).
To ensure we operate all of the above efficiently in terms of outbound calling, call length and e-mail / online bookings, correspondence and administration tasks

KEY TASKS

Plan your daily Admin tasks with your Manager
Tasks are completed on time and as requested
Deliver improved performance
Meet performance targets
Correct use of trained techniques including appropriate scripting
Ensure annual targets are agreed and met
Ensure you Manage time keeping and Admin tasks to meet requirements of call patterns and minimise its effect on service levels
Ensure Overseas / Online enquiries and are managed effectively
Ensure all correspondence / admin is actioned and passed out of the Department in a timely fashion
Create quality standards for Service Department
Offering an excellent quality service to internal as well as external customers
Improve call quality / accuracy and admin performance
Multiskilling
Training, coaching and mentoring
Ensure we communicate information timely, correctly and effectively
Seek self development

Salary: �13500

To apply or to find out more please contact Souheila at Merrow on: 0845 226 4748 or email: souheila@merrow.co.uk

DB2 Mainframe Developer / Programmer

2008-06-30 17:00:36

Title: DB2 Mainframe Developer / Programmer
Salary: 100,000+
Location: Lancashire - North West, United Kingdom
Languages: English
Posted: 30th Jun 2008

Urgent DB2 Mainframe developer required for 3 month contract based in the Lancashire area. My client required someone to the development of a new integration project. They required a commercially experienced DB2 with SQL Programmer. Skills back ground and high level of understanding is a must in the following :- DB2, SQL , CA7,JCL,REXX, DFDSS VSAM and General Utilities , sftp / ftp/Connect Direct, CICS, Word, Visio and Fileaid so there the musts have gone now for the nice to have bits � Alchemist, I Series, SQL Server and AutoSys. You will be working on the project from start to finish so Testing experience will be essential to assist in the batch application testing and TestBed Setup so you can set the testing environment up. The client has a real requirement for this and is offering telephone interviews this week and would ideally like someone to start Monday 23rd June 2008. For more in-depth information on this role send your CV now.

Forward a full cv for a confidential discussion and full spec. Intelect Plc is acting as an employment agency with regard to permanent vacancies and an employment business with regard to contract requirements. We welcome applicants from all ages and backgrounds.

SPECIALIST PRODUCT CO-ORDINATOR

2008-06-29 23:10:40

Title: SPECIALIST PRODUCT CO-ORDINATOR
Salary: �18000.00 - �20000.00 per annum + BENEFITS AND PARKING
Location: Lancashire - North West, United Kingdom
Languages: English, French
Posted: 29th Jun 2008

As a Specialist Product Co-Ordinator you will receive an attractive salary between GBP18,000.00 and GBP20,000.00 dependent on your experience with added benefits and free car parking. This leading brand has a vision of being the UKs Number 1 provider of self catering holidays throughout Europe, and would like a Specialist Product Co-Ordinator to join their Product team in Earby

Within the role of Specialist Product Co-Ordinator you will
- Ensure effective and efficient bi-lingual communications are in place to enable a smooth operation of the contract and operational process
- Accurately process all amendments to brochure descriptions
- Assist with competitor analysis and competitor price analysis
- Provide information, translation and bilingual support to departments within the business
- Negotiate contractual rates for new and existing suppliers

To be successful in the role of Specialist Product Co-Ordinator you will
- Be fluent, written and verbally, in both the French and English languages
- Have experience of contracting new properties and negotiating competitive rates
- Be available to travel overseas for inspections
- Have experience in copywriting

The successful Specialist Product Co-Ordinator will receive an attractive salary between GBP18,000.00 and GBP20,000.00 dependent on your experience with added benefits and free parking

To be apply for the role of Specialise Product Co-Ordinator call PAUL on 01612384482 or send your up to date CV to paulm@candm.co.uk or apply below

C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are a registered agency with the Recruitment and Employment Confederation and committed to equality of opportunity for all candidates.

For more opportunities, please visit www.candm.co.uk.