Top Language Jobs

Russian Teachers Urgently Required

2008-07-04 14:04:29

Title: Russian Teachers Urgently Required
Salary: Excellent - apply for details
Location: Aberdeenshire - Scotland, United Kingdom
Languages: Russian
Posted: 4th Jul 2008

We are a successful language teaching company working with freelance trainers all over the world to provide private tuition for numerous languages, but mainly in the UK and Ireland.
That means that we are currently recruiting teachers for all languages and in every area.

We have students (private students and from corporations) who need to learn any language, anytime and anywhere. Thus we organize teachers for them at their offices or their homes. Classes are usually 2 hours each once or twice per week, and can be morning, afternoon or evening, Monday thru Sunday.

How we work:
when we have a student of a specific language and we know when and where he/she wants to study, we ask one of our teachers speaking this language to go and teach. If the timing and location is convenient, we organize the first lesson where both student and teacher get to know each other and plan the rest of the course. Courses are usually for 24 to 60 hours and are usually one-to-one or two-to-one.

We offer excellent rates of pay on a freelance basis, require very little administration or paperwork from you. We will only send you to a student if the location and the time is convenient for you.

We currently have a specific course with the following details:

Some of our clients in Dyce/Aberdeen, AB21 7EA would like to have one-to-five business Russian tuition. The clients (adults) want to have classes on Mondays between 9-11am. The students would like to develop their speaking skills and improve their grammar so they will need homework. The position is available now and the course total is 24 hours.

If you think you are the right teacher for this position please send your CV, references and copies of teaching degree(s)/certificates.

We look forward to hearing from you soon!

HR Service Center Agent with Hungarian or Dutch

2008-07-04 12:21:04

Title: HR Service Center Agent with Hungarian or Dutch
Salary: �15000
Location: Lanarkshire - Scotland, United Kingdom
Languages: English, Dutch, Hungarian
Posted: 4th Jul 2008

HR Service Center Agents will be responsible for completing various tasks related to Global Staffing function, including posting positions, responding to inquiries and directing managers and candidates to appropriate web-based tools and documents, escalating actions for approval and information.
� Accepts and routes calls
� Gathers information and records data in desktop tools
� Works directly with managers, candidates and other HR staff
� Monitors transaction status and escalates transactions, as necessary
� Responding to client inquiries relative to the Staffing function
o Completion of eRecruit forms and documentation
o Follow up with candidates relative to interview scheduling and documentation
o Escalation of appropriate actions to other parties
o Follow up to ensure completion of task within specified performance parameters
� Generates daily and weekly incident reporting, as necessary
� Provides feedback regarding accuracy of knowledge articles and other customer service tools
� Translate/create documents, as necessary

Peoplesoft and eRecruit experience a plus

The Center assists with staffing queries for the whole of Europe, Middle East & Africa.

Fluency in spoken and written English.
Hungarian or Dutch language spoken at native level with one other European language.

Multilingual Service Coordinator

2008-07-02 09:58:25

Title: Multilingual Service Coordinator
Salary: �15000
Location: Lanarkshire - Scotland, United Kingdom
Languages: French, German, Italian
Posted: 2nd Jul 2008

Job Title: - Service Coordinator

Location: - Motherwell

Responsibilities: -

The FSC Service Coordinator (SC) is responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources are effectively utilized and predefined service levels are consistently achieved and contractual agreements met.

The primary function of the SC is to support the activities of the Customer Engineers (CE�s) assigned within a particular geographic region or territory. The SC�s plan, prioritize, assign, and monitor all open work orders for CE�s.

Main Duties: -

Proactive planning, prioritizing, and assigning all outstanding work order tasks for CE�s, ensuring the prompt delivery of service to meet our contractual terms and conditions.
Monitoring and controlling all outstanding work orders within specific geographical areas as assigned.
Scheduling appointments with security escorts or third party service providers as required.
Identifying and escalating to the Team Leader or the Territory Manager, any situation that will cause a work order to exceed the specific contractual response or fix time.
Working with other Service Co-ordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall.
Performing predefined start and end of day processes within the FSC.
Interfacing with escalation teams or other groups as defined. Recording any requested information for Customer complaints referred by any outside source and escalate as defined.
Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to CE�s within the territory.
Providing a central point of communication for CE�s and handling any incoming telephone messages that may require to be transmitted to the CE�s within the territory.
Utilizing information provided by Territory Managers to maintain the current duty CE schedule, record all incidents relating to CE availability, sickness, holidays, and planned work commitments. Regularly inspecting any holiday and absence tools used by the Territory Managers.
Escalating to the Team Leader and territory Manager when available CE resource levels fall below the determined specified limit and reporting daily records regarding CE availability and workload.
Ensuring the correct and timely closure and completion of all work orders

At call closure, verifying entitlement of the correct serial number for the device being repaired, and ensuring correct bill type is included in each call to ensure that all cash and charge revenues are billed, except where automatic closure by the CE is available.

Rotating shift pattern may be required.

Education and Background :

Basic PC literacy & Keyboard proficiency.
Understanding of geographical areas and ability to utilize mapping tools for assigning work orders.
Understanding of Windows-based applications/tools.
Relationship building skills.
Excellent communication skills, verbal and written as well as listening skills.
The ability to work independently and also in co-ordination with the Team Manager

German Speaking Technical Support Advisor

2008-07-04 16:09:20

Title: German Speaking Technical Support Advisor
Salary: Starting salary �15,500 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, German
Posted: 4th Jul 2008

DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION? DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION? DO YOU WANT TO LIVE IN SCOTLAND�S BEAUTIFUL AND EXCITING CAPITAL CITY? READ ON TO FIND OUT MORE!

You will be using your technical knowledge and language skills to assist customers with cutting edge global products. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.

You must have:

� Exceptional spoken and written English and German
� Helpdesk experience
� An interest in hardware
� Excellent customer service skills

Your job will involve:

� Providing technical support via fax, e-mail, telephone and mail
� Logging calls accurately and in accordance with guidelines
� Solving customers� technical queries in an efficient and polite manner

We will:

� Provide first class support and assistance
� Help with relocation if required

If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!

Multilingual Technical Support Advisor

2008-07-04 16:09:20

Title: Multilingual Technical Support Advisor
Salary: �15,500 - �20,000 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: French, Italian, Spanish
Posted: 4th Jul 2008

If you are looking to use your language, customer service and technical support skills, this is an opportunity for you!

The Role Requires:
� Supporting and assisting clients with regards to Net Connect, Configuration & Service Tracker, SSA, Storage products and SCSC products and applications
� Remote administration of customers on a variety of hardware platforms and OS's including UNIX/Solaris, Linux and Windows
� Conducting a range of activities based upon customer contract level which includes OS support, hardware fault diagnosis, scheduling backups, patching, upgrades and administrative activities associated with remote support of customer systems and infrastructure
� Conducting event monitoring (including maintenance and installation) to either facilitate remote administration or enable remote monitoring by other personnel within RSC
� Compiling (and depending on business needs, present) customer reports to demonstrate performance
� Creating knowledge documentation
� Research through available resources (sunsolve, NC documentation, FAQs, etc) to find the necessary information/solution
� Compiling the shift report
� Handling Radiance Cases, OTRS, IMI Tool & Servicedesk Tickets and Beacon

Essential Skills:
� Good written and verbal communication skills in English and French, German, Italian or Spanish
� A high level of technical aptitude and problem solving ability
� Familiarity and experience of Solaris, Linux or Unix systems
� Commitment to providing a first class service, within a service orientated environment
� Ability to work under pressure and without direct supervision
� Good social skills and abilities to communicate at all levels
� Ability to accept responsibility

If this interests you, please send us your CV via e-mail today!

German Speaking Technical Support Advisor

2008-07-04 16:09:20

Title: German Speaking Technical Support Advisor
Salary: �17,000 - �20,000 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, German
Posted: 4th Jul 2008

An exciting opportunity exists in a dynamic international organisation. You will be using your IT and language skills while working in an English speaking environment. By joining this company you would be part of a multi-cultural and social network of people. This provides an enjoyable working atmosphere in which there is the opportunity to advance your career. The company�s modern facility boasts a free gym, tennis courts, football pitch, canteen, shop, library and unlimited parking.

The Role Requires:

� Excellent spoken and written GERMAN and ENGLISH
� Excellent customer service skills
� Previous support desk experience
� A high level of competence in computers and operating systems (MAC, PC and UNIX/LINUX platforms)

Responsibilities Include:

� Dealing with technical queries via fax, e-mail, telephone and mail
� Logging calls accurately and in accordance with guidelines
� Solving customers� technical queries in an efficient and friendly manner

If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!

Spanish Speaking Technical Support Advisor

2008-07-04 16:09:20

Title: Spanish Speaking Technical Support Advisor
Salary: �15,500 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, Spanish
Posted: 4th Jul 2008

An exciting customer service opportunity exists in a multi-brand International Organisation. You will be using your IT and language skills while working in an English speaking environment. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.

The Role Requires:

� Exceptional spoken and written English and Spanish
� Excellent customer service skills
� A high level of competence in computers and operating systems (MAC, PC and UNIX platforms)

Responsibilities Include:

� Dealing with technical queries via fax, e-mail, telephone and mail
� Logging calls accurately and in accordance with guidelines
� Solving customers� technical queries in an efficient and polite manner

Previous work experience in a similar role is essential.

If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!

Dutch Speaking Technical Support Advisor

2008-07-04 16:09:20

Title: Dutch Speaking Technical Support Advisor
Salary: Starting salary �15,500 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, Dutch
Posted: 4th Jul 2008

DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION? DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION? DO YOU WANT TO LIVE IN SCOTLAND�S BEAUTIFUL AND EXCITING CAPITAL CITY? READ ON TO FIND OUT MORE!

You will be using your technical knowledge and language skills to assist customers with cutting edge global products. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.

You must have:

� Exceptional spoken and written English and Dutch
� Helpdesk experience
� An interest in hardware
� Excellent customer service skills

Your job will involve:

� Providing technical support via fax, e-mail, telephone and mail
� Logging calls accurately and in accordance with guidelines
� Solving customers� technical queries in an efficient and polite manner

We will:

� Provide first class support and assistance
� Help with relocation if required

If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!

ARE YOU A GERMAN SPEAKER LOOKING TO USE YOUR CUSTOMER SERVICE SKILLS?

2008-07-04 16:09:20

Title: ARE YOU A GERMAN SPEAKER LOOKING TO USE YOUR CUSTOMER SERVICE SKILLS?
Salary: �13,400 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, German
Posted: 4th Jul 2008

DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION? DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION? DO YOU WANT TO LIVE IN SCOTLAND�S BEAUTIFUL AND EXCITING CAPITAL CITY? READ ON TO FIND OUT MORE!

You will be using your customer service and language skills to assist customers with cutting edge global products. Superb training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.

You must have:

� Excellent spoken and written English and German
� Customer service experience
� Computer literacy
� Good communication and administrative skills

Your job will involve:

� Providing general product information
� Dealing with day to day enquiries
� Processing mail orders
� Related administrative work

We will:

� Provide first class support and assistance
� Help with relocation if required

If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!

Norwegian Customer Service Advisor

2008-07-04 14:28:47

Title: Norwegian Customer Service Advisor
Salary: �11,500 or �12000 basic + language allowance
Location: Glasgow Area - Scotland, United Kingdom
Languages: Norwegian
Posted: 4th Jul 2008

Norwegian Customer Services Advisor (Reporting to European Team Leader)

Starting Salary: �11,500 or �12000 basic dependant on experience + �3000 language allowance + 29 days holidays including bank holiday + Pension scheme + Healthcare + Bonus for attendance

Location: Glasgow City Centre

Permanent Contract

Working Hours: Monday to Friday: 8:00 to 16:00 for Scandinavian team
However requirements might change and the Customer Service advisor must be flexible.
The opening hours for the European lines are between 08.00 - 20.00. The shifts are 8 hours long Monday - Friday with one in every 4 Saturday\'s 09:00 to 15.00 (You will receive a day off during the week for working Saturday\'s)

Job Purpose:
Utilising a multi lingual skill set, provide 1st class customer service through efficiently managing all customer inquiries and relevant administrative support work.

Principal Accountabilities
1) Be proactive in providing a first class level of customer care at all times.
2) Deal with all customer enquiries in a courteous and professional manner within agreed service and target levels, recording all relevant information in a timely and articulate manner.
3) Where applicable, proactively solve customer issues at the first point of resolution.
4) Achieve quality and service standards set by the department.
5) Make an effective contribution to ensure open communication exists within the team.
6) Be proactive in the retention of the customer database.
7) As part of the Euro team, provide linguistic & Administrative support the client.

Norwegian Customer Service

2008-07-04 12:21:27

Title: Norwegian Customer Service
Salary: �15000
Location: Glasgow Area - Scotland, United Kingdom
Languages: Dutch, Norwegian, Swedish
Posted: 4th Jul 2008

Norwegian Customer Service Adviser
�15,000

A reputable company is looking to recruit native or fluent Norwegian speaking individuals to join their team based in Glasgow.

The Role:

As a point of contact to customers with telephone enquiries, you will be responsible for answering queries, processing orders, updating customer\'s details and providing first rate Customer Service.

Ideal Candidate:

Successful candidates will possess an excellent telephone manner with a proven track record in customer service, be fluent in English and have the following:

�Experience in dealing with people in a customer service contact centre environment
�Excellent communication skills
�Have the ability to adapt to new situations and use initiative
�Can motivate, encourage others and yourself
�Have strong planning, organising and team working skills

This is the ideal opportunity for someone that wants to join a first class organisation where your career and development comes first in this world class customer service environment.

Recruitment Zone acting as an employment agency in regard to this advert.

Bilingual Agents

2008-07-04 09:02:28

Title: Bilingual Agents
Salary: 14000
Location: Glasgow Area - Scotland, United Kingdom
Languages: English, Danish, Dutch, Finnish, Norwegian
Posted: 4th Jul 2008

My client, a world leader in IT, is currently seeking spekers of Danish, Dutch, German, Norwegian and Finnish for their offices in north Scotland

The role is an exciting customer support role where team work and customer focus are important.
You will be working in a dymanic mutlicultural environment in one of the worlds top companies!

skills
� Excellent communicator and strong interpersonal skills
� Effective listener
� Prior customer service experience an advantage
� A professional telephone manner
Fluent German, Danish, Finnish Norwegian or Dutch and a good level of English

My client offers ;
Competitive, performance related salary
Challenging, dynamic and fun working environment
Excellent benefits

Immediate interviews for suitable candidates
The relocation package is free flights to Scotland, 11 nights temp accommodation, assistance in finding perm accommodation, �300 relocation payment, and �400 interest free loan.
Minimum term contract length is 18 months

Bilingual Agents

2008-07-04 09:02:28

Title: Bilingual Agents
Salary: Negotiable
Location: Scotland, United Kingdom
Languages: English, Dutch, Finnish, Norwegian, Swedish
Posted: 4th Jul 2008

Dutch, Finnish, Norwegian, Danish, German speakers - excellent customer service role with leading international IT Company!

My client, a world leader in IT, is currently seeking speakers of Danish, Dutch, German, Norwegian and Finnish for their offices

The role is an exciting customer support role where team work and customer focus are important.
You will be working in a dynamic multicultural environment in one of the worlds top companies!

skills
� Excellent communicator and strong interpersonal skills
� Effective listener
� Prior customer service experience an advantage
� A professional telephone manner
Fluent German, Danish, Finnish Norwegian or Dutch and a good level of English

My client offers ;
Competitive, performance related salary
Challenging, dynamic and fun working environment
Excellent benefits

Immediate interviews for suitable candidates
The relocation package is free flights to Scotland, 11 nights temp accommodation, assistance in finding perm accommodation, �300 relocation payment, and �400 interest free loan.
Minimum term contract length is 18 months

Apply today!

Multi-lingual Call Centre Representative (European language)

2008-07-04 08:58:58

Title: Multi-lingual Call Centre Representative (European language)
Salary: �16,000-�17,500 (dependent on experience)
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: Danish, French, Italian
Posted: 4th Jul 2008

Multi-lingual Call Centre Representative (European language)
Livingston, West Lothian, Scotland - �16,000-�17,500 (dependent on experience)

Flame Employment's Multi-lingual Division in Glasgow currently requires a Multi-lingual Call Centre Representative who is fluent in a European language as well as English. You will be working for a highly respectable Pharmaceutical company located in Livingston, West Lothian, Scotland.

The successful candidate will service inbound and outbound calls. The role may also be a point of contact for the Project Management team and may have associated project specific responsibilities.

RESPONSIBILITIES:

* Liaises with members of the Project Management (PM) team with reference to project specific issues.
* Promotes a positive image to both internal and external customer.
* Performs other duties as directed by the Team Leader(s), Operations Manager and/or Clinical Technology Services Management such as basic admin duties.

QUALIFICATIONS/REQUIRMENTS:

* Must be a Fluent in a European Language (French, Spanish, German, Italian, Polish etc)
* A degree or equivalent in the Danish language OR be a native speaker of a second language
* PC literate
* Own transport
* Be able to meet targets

EXPERIENCE:

Previous experience within a Call Centre environment is preferable however not essential.

The company cares about their employees and would like to make potential applicant aware that this position requires extensive use of telephone and prolonged use of VDU (visual display unit).

This is an excellent opportunity for someone who is fluent in a European language, offering a competitive salary.

Interested? For more information, please contact our Multi-lingual Consultant Emma Gebbie at Flame Employment Glasgow on:

0141 285 6880
Emma.gebbie@flameemployment.com

Multi-lingual (French) Customer Service / Admin Person , Sales Rep

2008-07-04 08:58:58

Title: Multi-lingual (French) Customer Service / Admin Person , Sales Rep
Salary: initially �9 per hour (Temp rate)
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: French
Posted: 4th Jul 2008

Multi-lingual (French) Customer Service / Admin Person , Sales Rep
Livingston, West Lothian, Scotland
Pay rate - initially �9 per hour (Temp rate)

(There is an opportunity for this role to become permanent for the right candidate where in which more Sales will be involved but the salary would increase to �20,000+).

Flame Employment's Multi-lingual Division in Glasgow currently requires a Multi-lingual Call Centre Representative who is fluent in French as well as English. You will be working for a reputable company located in Livingston, West Lothian, Scotland.

The successful candidate will be responsible for performing a range of customer service and admin duties. Primarily you will be dealing with existing clients and helping them with any queries as well as talking orders and confirming deliveries.

Those candidates who have experience in the manufacturing industry would be at advantage, however those who do not will still be considered as eligible for this position. All candidates must be PC literate.

This is a temp to perm position for the right candidate. Initially this role would be Customer Service / Admin based but if the right candidate proves they are capable to progress there is an opportunity to progress to a more Sales Orientated role which will be a permanent placement and with a higher salary to reflect the change in the role.

Interested? For more information, please contact our Multi-lingual Consultant Emma Gebbie at Flame Employment Glasgow on:

0141 285 6880
Emma.gebbie@flameemployment.com

Multi-lingual Call Centre Representative (Danish Speaker)

2008-07-04 08:58:58

Title: Multi-lingual Call Centre Representative (Danish Speaker)
Salary: �16,000-�17,500 (dependent on experience)
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: Danish
Posted: 4th Jul 2008

Multi-lingual Call Centre Representative (Danish Speaker)
Livingston, Scotland - �16,000-�17,500 (dependent on experience)

Flame Employment's Multi-lingual Division in Glasgow currently requires a fluent Danish speaker to work as a Multi-lingual Call Centre Representative. You will be working for a highly respectable Pharmaceutical company located in Livingston, Scotland.

The successful candidate will service inbound and outbound calls. The role may also be a point of contact for the Project Management team and may have associated project specific responsibilities.

RESPONSIBILITIES:

* Liaises with members of the Project Management (PM) team with reference to project specific issues.
* Promotes a positive image to both internal and external customer.
* Performs other duties as directed by the Team Leader(s), Operations Manager and/or Clinical Technology Services Management.

QUALIFICATIONS/REQUIRMENTS:

* Must be a Fluent Danish speaker
* A degree or equivalent in the Danish language OR be a native speaker of a second language
* PC literate
* Own transport
* Be able to meet targets

EXPERIENCE:

Previous experience within a Call Centre environment is preferable however not essential.

The company cares about their employees and would like to make potential applicant aware that this position requires extensive use of telephone and prolonged use of VDU (visual display unit).

This is an excellent opportunity for a Danish speaker, offering a competitive salary.

Interested? For more information, please contact our Multi-lingual Consultant Emma Gebbie at Flame Employment Glasgow on:

0141 285 6880
Emma.gebbie@flameemployment.com

Danish Speaking Customer Care Specialist - Glasgow

2008-07-04 08:58:57

Title: Danish Speaking Customer Care Specialist - Glasgow
Salary: �15,000 - �18,000
Location: Glasgow Area - Scotland, United Kingdom
Languages: English, Danish
Posted: 4th Jul 2008

Based in Glasgow, Scotland, you will be working in a multinational company providing first class customer support and liaison to internal and external customers via telephone, email and fax. To do this you will need to be fluent in spoken and written Danish and English, have at least 6 months office based customer service experience, be able to work with a minimum of supervision, have first class communication skills, the ability to deal with escalated issues and have a positive and proactive approach and excellent Word and Excel

Customer Care Specialist - Italian, Spanish, Danish, Finnish, Swedish

2008-07-04 08:58:57

Title: Customer Care Specialist - Italian, Spanish, Danish, Finnish, Swedish
Salary: �16,000 - �18,000
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: Finnish, Spanish, Swedish
Posted: 4th Jul 2008

Customer Care Specialist - Italian, Spanish, Danish, Finnish, Swedish
Edinburgh and Lothians, Scotland - �16,000 - �18,000

Looking for an outstanding opportunity?

Flame Employment's Multi Lingual Division in Glasgow is currently recruiting for Customer Care Specialists to work for a multi-national company. We have opportunities available in Edinburgh and Lothians, Scotland.

We would like to hear from candidates who can speak Italian, Spanish, Danish, Finnish or Swedish fluently. You must also have excellent customer service skills and experience.

We are seeking enthusiastic and committed individuals to work for a small, friendly and informal team. This is an exciting role which will provide their customers with a service which is renowned for being second to none.

Within this role, your main duties will include:

* Handling inbound and outbound calls
* Working on your initiative
* Meeting and exceeding targets

If you are able to fluently speak Italian, Spanish, Danish, Finnish or Swedish, would be committed to working shift patterns, have your own transport and possess great customer service skills and experience then this is the job for you!

Interested? To find out more about this excellent opportunity please apply online today or call Emma Gebbie at our Multi Lingual Glasgow branch on:

0141 285 6880 or alternatively please email your CV to:

Emma.gebbie@flameemployment.com

Customer Care Specialist (Danish, Italian, Swedish, Finnish, Spanish)

2008-07-04 08:58:57

Title: Customer Care Specialist (Danish, Italian, Swedish, Finnish, Spanish)
Salary: �16,000 + (depending on experience)
Location: Glasgow Area - Scotland, United Kingdom
Languages: Danish, Italian, Swedish
Posted: 4th Jul 2008

Customer Care Specialist (Danish, Italian, Swedish, Finnish, Spanish)
Glasgow Area, Scotland - �16,000 + (depending on experience)

Flame Employments' Multilingual Division in Glasgow is currently recruiting for a Danish, Italian, Swedish, Finnish, Spanish speaking Customer Care Specialists to work in the Glasgow area, Scotland. Candidates will need to be fluent in either Danish, Italian, Swedish, Finnish, Spanish as well as being fluent in English as you will need to able to write in both languages at a business level.

Candidates will also need to have good knowledge of Microsoft Office (Word, Excel, Outlook), have previous customer care experience and have an excellent telephone manner. Candidates will also be self motivated, have a flexible working approach, and are able to work effectively within a team environment.

Candidates must own their own transport due to the location of the company and shift patterns.

The main duties within this role include:

* To provide customer support and liaison to internal and external customers in a responsive, efficient and effective manner to deliver qualitative and quantitative targets.
* Follow defined work processes to ensure effective delivery of Service Call Management, Field Engineer Dispatching and Back Office Processes.
* Respond appropriately to telephone calls, emails, faxes and postal queries from both internal and external customers
* Use appropriate communication methods to fully determine and understand customer needs and take appropriate action to resolve customer queries
* Respond to the customers' needs, questions and concerns in an accurate and timely manner

This is an excellent company to work for and as they are a multi-national set up they are able to offer job stability and good progression opportunities. We like to inform candidates that there are speaking and written tests conducted at the interview.

If you can speak either Danish, Italian, Swedish, Finnish, Spanish in addition to English please get in contact with us today to see if we can help you make a new and rewarding career move.

Interested? To find out more about this opportunity or any other Multilingual vacancies please contact Emma Gebbie at our centralised Multilingual Division in Glasgow today on:

0141 285 6880 or email your CV to:

Emma.gebbie@flameemployment.com

Customer Care Specialist - Italian

2008-07-04 08:58:57

Title: Customer Care Specialist - Italian
Salary: 16000
Location: Glasgow Area - Scotland, United Kingdom
Languages: Italian
Posted: 4th Jul 2008

Looking for an outstanding opportunity?

Flame Employment�s Multi Lingual Division in Glasgow is currently recruiting for Customer Care Specialists to work for a multi-national company. We have opportunities available in Edinburgh and Lothians, Scotland.

We would like to hear from candidates who can speak Italian, Spanish, Danish, Finnish or Swedish fluently. You must also have excellent customer service skills and experience.

We are seeking enthusiastic and committed individuals to work for a small, friendly and informal team. This is an exciting role which will provide their customers with a service which is renowned for being second to none.

Within this role, your main duties will include:

� Handling inbound and outbound calls
� Working on your initiative
� Meeting and exceeding targets

If you are able to fluently speak Italian, Spanish, Danish, Finnish or Swedish, would be committed to working shift patterns, have your own transport and possess great customer service skills and experience then this is the job for you!

Interested? To find out more about this excellent opportunity please apply online today or call Emma Gebbie at our Multi Lingual Glasgow branch on:

0141 285 6880 or alternatively please email your CV to:

Emma.gebbie@flameemployment.com