Top Language Jobs

International Market Researchers

2008-11-20 17:49:04

Title: International Market Researchers
Salary: �8.40 Per Hour
Location: North London - London, United Kingdom
Languages: Dutch, Finnish, German
Posted: 20th Nov 2008

We are one of Europe�s largest and best known Market Research Companies. We offer research expertise at every stage of the marketing and development process, providing consultancy, quantitative and qualitative research. Over 60 years TNS has built a reputation for credibility, trust and expertise. We provide clients with unique market insights that help them make more effective decisions.

Job description

At TNS we are currently recruiting International Market Researchers who are fluent in any of the following languages:

Finnish
Dutch
German

N.B. CANDIDATES MUST SPEAK ONE OF THE ABOVE LANGUAGES PLUS ENGLISH.

We are looking for confident and self-motivated individuals who are based in London

Experience in Market Research Business to Business surveys and knowledge of CATI would be preferable but not compulsory (full training will be provided)

match.com!! � Dutch/German/Portuguese Speaking Customer Care Agent

2008-11-20 15:24:51

Title: match.com!! � Dutch/German/Portuguese Speaking Customer Care Agent
Salary: �12,500
Location: Belfast - Northern Ireland, United Kingdom
Languages: German, Portuguese, Korean
Posted: 20th Nov 2008

Are you looking for an exciting new challenge?

Do you want to work for Northern Ireland�s largest award winning multilingual contact centre based in Belfast city centre?

Are you available to relocate and start immediately?

gem are currently recruiting customer service representatives for our client match.com, a leading online dating agency.

You will provide customer service solutions to customers by email.

gem offer an excellent relocation package which includes reimbursement of travel costs up to 150 Euros, your first four nights accommodation in a city centre bed and breakfast and assistance with relocation tasks such as opening a bank account and finding permanent accommodation.

So let us take the hassle out of relocating for you!

If you have a passion for customer service with 6 months previous experience, excellent written and spoken English and are fluent in any of the following languages:

German
Korean (with valid UK work permit)
Portuguese

then we want to hear from you!

Our dress code is relaxed and we have a comfortable break out area equipped with a pool table, Internet access and many other facilities. We also offer free buns every Friday, free eye test, cycle to work scheme and a wide range of employee discounts.

So if gem sounds like the place for you then email us your CV by clicking on the "Apply" button below!

Customer Service Executive - Relocate to Ireland

2008-11-20 09:10:00

Title: Customer Service Executive - Relocate to Ireland
Salary: �35,000
Location: Central London - London, United Kingdom
Languages: French, German, Spanish
Posted: 20th Nov 2008

At National Pen we strive to be the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.

With a workforce from over 30 different countries with 12 working languages, we provide a very diverse and multi-cultural environment in which to work with ongoing training to provide you with the tools to be successful.

We are based in Dundalk, County Louth along the North East coast of Ireland, a one hour train ride from Dublin to the south and Belfast to the north. Dundalk boasts a wide range of activities and attractions, with a multi-lingual, multi cultural population and a substantially lower cost of living than in many cities in Ireland

The Job Role

The Customer Relationship Managers are required to sell a range of National Pen product to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.

Functions

� Manage and maintain a database of accounts with associated Sales Revenue and Key Performance targets
� Strengthen existing National Pen relationship with its high-value customers
� Discover how customers use their promotional products and prepare consultative promotional solutions to meet each customer�s unique situation
� Coordinate with other National Pen departments as necessary to meet customer expectations
� Participation in product projects when required
� Any other duties/projects as directed by Senior Management
Skills/Attributes/Requirements
� Good telephone manner: courteous, clear speech, good call management, assertive
� Have previous experience within a sales environment, particularly direct sales and with a proven sales ability
� Achieve and/or exceed sales targets using defined sales techniques
� Be adept at identifying and developing new sales opportunities for the company
� Have the ability to maintain professionalism under pressure
� Be computer literate, with good keyboard skills; familiar with different on-line data-base packages
� Possess good communication and listening skills with a pleasant telephone manner
� Possess good problem solving skills
� Be a good team player

Earn E35,000 or higher (basic plus commission)

Hilton Reservations & Customer Care � German & French

2008-11-19 16:53:59

Title: Hilton Reservations & Customer Care � German & French
Salary: � 6.86 per hour plus bonus opportunity and benefits
Location: Scotland, United Kingdom
Languages: English, French, German
Posted: 19th Nov 2008

Hilton portfolio now includes over 2,800 hotels worldwide, and Hilton Reservations & Customer Care (HRCC) in Glasgow forms part of Hilton�s International Contact Centre organisation. We handle inbound reservations, Hilton HHonors loyalty programme and customer service contacts for Hilton�s global brands.

Although we have a base in the city centre of Glasgow, we now have opportunities to expand our operation to working from home. This exciting project means that under the remote supervision of a Team Leader, you will handle Hilton Reservations & Customer Care contacts from the comfort of your own home.

The HRCC Agent who works from home will have key performance targets relating to sales conversion of contacts and quality of customer service. We will ensure that our agents who work from home have remote support.

Based: Your own Home (any UK location may be considered)

Requirements
� Fluency in English and at least one of the following languages: German & French
� A private, quiet office space at home (inaccessible to family during working hours)
� Your own desk & chair
� Broadband connection, 2nd telephone line and monitor (you will be reimbursed for installation of 2nd Line)
� Initial training within HRCC office in city centre of Glasgow for 6 -10 weeks (paid at normal hourly rate)

Qualities
� Ability to work well using self motivation and without on site supervision
� Dependable and trustworthy
� Good organisational skills
� Excellent written and verbal communication skills
� Willingness to work through problem solving issues
� Basic PC trouble shooting proficiency
� Good numeracy and literacy skills
� Good keyboard skills
� Positive engaging attitude
� Customer service experience - advantageous

Training:
� A 6-10 week training programme will be conducted on site in the HRCC office in Glasgow city centre (easily accessible by public transport). Training will be paid at the normal hourly rate.
� Travelling during initial training, on site visits for training, coaching and hotel presentations may be required and will be reimbursed by the company.

Shift Pattern: Flexible
Hours: Part time and Full time up to 37.5 hours per week (5 days out of 7)

Operational hours: 6am - Midnight - 7 days per week (opening hours of language lines may vary)

Benefits: As the number one hotel chain in the world, with over 2,800 properties worldwide, you can receive discounted accommodation for yourself and family upon gaining membership to our Hilton Club.

� 6.86 per hour plus bonus opportunity and benefits

We are an equal opportunities employer.

If you are interested in this opportunity, please click on the "apply" button below.

French, Arabic or German Market Research Telephone Interviewers

2008-11-19 12:37:25

Title: French, Arabic or German Market Research Telephone Interviewers
Salary: Salary Undisclosed
Location: London, United Kingdom
Languages: Arabic, French, German
Posted: 19th Nov 2008

Ipsos-MORI now requires French, Arabic or German speaking market research telephone interviewers! (Other European language speakers are welcome to apply to be put on our database.)

We are based in Harrow, Zone 5. Must have a relevant work permit/be eligible to work in the UK; must be computer literate; fluent in the target language, with good level of English.
No selling involved, purely market research.

IF YOU ARE INTERESTED IN THIS ROLE PLEASE INCLUDE YOUR COVERING LETTER ALONG WITH YOUR CV AND WE WILL RETURN AN INFORMATION PACK TO YOU. YOU NEED TO BE BASED IN LONDON FOR THIS ROLE

Customer Service Team Member (German) (12 months)

2008-11-19 12:37:23

Title: Customer Service Team Member (German) (12 months)
Salary: 17.75k to 17.75k per year GBP
Location: East Sussex - South East, United Kingdom
Languages: English, German
Posted: 19th Nov 2008

Kimberly-Clark is a leading global health and hygiene company employing more than 55,000 people worldwide and posting sales of $18.2 billion in 2007. Our global brands including Andrex�, Kleenex� and Huggies� are sold in more than 150 countries.

THE ROLE

We currently have an exciting opportunity to join our Customer Service team in Brighton. The Customer Service Departments are made up of various teams that support different countries across Europe. The composition of these teams is determined by the market sector and the language requirement of the country supported. As a Customer Service team member you will be the main point of contact for both external and internal customers within Germany. You will be responsible for the processing of orders from your own customer portfolio as well as for all other ordering activities which will involve responding to enquiries and dealing with queries across the entire ordering process. You customer portfolio will include large distributors within the business to business area and therefore you will be dealing with high value orders.

KEY RESPONSIBILITIES

Develop strong working relationships with key customers internally and externally
Place orders in their various formats, process and manage any subsequent changes
Receive enquiries/queries relating to the ordering process and manage them
Proactively manage the ordering process for planning major activities
Maintain all relevant system with valid information
Manage the collections/returns of products

CANDIDATE PROFILE

QUALIFICATIONS

Candidates should ideally be educated to A-Level Standard or equivalent

PREVIOUS EXPERIENCE

PC literacy essential
Microsoft Office or equivalent software package beneficial
Ability to work to deadlines highly beneficial
Office based customer service experience desirable
Experience in dealing with telephone based customers desirable

LANGUAGES

Fluent English and German essential, good working knowledge of one of the following languages desirable: French, Swiss German, Portuguese, Italian, Spanish, Flemish, Dutch, Danish, Norwegian, Swedish.

ELIGIBILITY TO WORK IN THE UK:
To be considered for this position, you will need to be permanently eligible to work in the European Union

Lead Generators / Junior Sales Executive) Dutch, Danish and German Speaking

2008-11-19 12:37:10

Title: Lead Generators / Junior Sales Executive) Dutch, Danish and German Speaking
Salary: Excellent
Location: West London - London, United Kingdom
Languages: Danish, Dutch, German
Posted: 19th Nov 2008

Rackspace is Europe�s fastest growing IT hosting company and continues to look after our customers through our award winning Fanatical Support � We also really look after our employees by being consistently voted one of the top 50 companies to work for in the United Kingdom (The Sunday Times and Financial Times Best Places to Work Awards, 2006, 2007, 2008).

The Role:
Rackspace seeks an individual with a strong desire to move into a Sales position within a financially stable, high-tech company. As a lead generator, you will generate leads directly for the sales team specifically focusing upon our EMEA customer base and working closely with our UK and EMEA Sales teams, via online chat, email, and inbound phone calls. In this position, we will train you on our sales process, the hosting industry, and how to sell competitively while delivering high-quality, screened leads yielding the company's growth objectives.

Requirements:
� Minimum 0-3 years of successful sales/sales support experience (ideally within a B2B environment).
� Fluency in a European language is a must, specifically Dutch, German, Danish (written and spoken).
� Strong work ethic, energetic, creative, collaborative, team player
� Excellent verbal and written skills
� Strong organizational skills - must be able to multi-task
� Technology and Internet savvy and a proficiency in typing and knowledge of MS Office programs
� Flexible working - Must be willing to work some bank holidays
� Degree required or 3+ years equivalent and relevant commercial experience
� Ability to meet and exceed monthly lead quota with commission earnings potential.

Customer Service Team Member (German) (6 months)

2008-11-19 12:29:23

Title: Customer Service Team Member (German) (6 months)
Salary: 17.50k to 17.50k per year GBP
Location: East Sussex - South East, United Kingdom
Languages: English, German
Posted: 19th Nov 2008

Kimberly-Clark is a leading global health and hygiene company employing more than 55,000 people worldwide and posting sales of $18.2 billion in 2007. Our global brands including Andrex�, Kleenex� and Huggies� are sold in more than 150 countries.

THE ROLE

We currently have an exciting opportunity to join our Customer Service team in Brighton. The Customer Service Departments are made up of various teams that support different countries across Europe. The composition of these teams is determined by the market sector and the language requirement of the country supported. As a Customer Service team member you will be the main point of contact for both external and internal customers within Germany. You will be responsible for the processing of orders from your own customer portfolio as well as for all other ordering activities which will involve responding to enquiries and dealing with queries across the entire ordering process. You customer portfolio will include large distributors within the business to business area and therefore you will be dealing with high value orders.

KEY RESPONSIBILITIES

Develop strong working relationships with key customers internally and externally
Place orders in their various formats, process and manage any subsequent changes
Receive enquiries/queries relating to the ordering process and manage them
Proactively manage the ordering process for planning major activities
Maintain all relevant system with valid information
Manage the collections/returns of products

CANDIDATE PROFILE

QUALIFICATIONS

Candidates should ideally be educated to A-Level Standard or equivalent

PREVIOUS EXPERIENCE

PC literacy essential
Microsoft Office or equivalent software package beneficial
Ability to work to deadlines highly beneficial
Office based customer service experience desirable
Experience in dealing with telephone based customers desirable

LANGUAGES
Fluent English and German essential, good working knowledge of one of the following languages desirable: French, Swiss German, Portuguese, Italian, Spanish, Flemish, Dutch, Danish, Norwegian, Swedish.

ELIGIBILITY TO WORK IN THE UK:
To be considered for this position, you will need to be permanently eligible to work in the European Union

Hardware Customer Service Engineer Vacancy - Technical Support Team � German or Spanish Speaker.

2008-11-19 11:59:54

Title: Hardware Customer Service Engineer Vacancy - Technical Support Team � German or Spanish Speaker.
Salary: Starting Salary: �20,000
Location: Wiltshire - South West, United Kingdom
Languages: German, Spanish
Posted: 19th Nov 2008

Hardware Customer Service Engineer Vacancy - Technical Support Team � German or Spanish Speaker. Teleperformance, the UK�s leading outsourced contact centre provider, have two exciting vacancies for enthusiastic Customer Service orientated multilingual speakers with knowledge of various IT areas (Technical Customer Support or Customer Service & PC Hardware), to join our IT Support inbound helpline we operate on behalf of a market leading IT hardware corporation in Swindon. The first vacancy requires fluency in English & German and the second requires fluency in English & Spanish.
Starting salary �20,000.

Our current vacancies require fluency in English and German or English and Spanish. However if you have the correct troubleshooting/hardware skills and are fluent in the above or any of French, Italian or Turkish then please apply in case we have any further vacancies requiring these languages.

The Role of a Hardware Customer Service Engineer
This is a challenging and multi-tasking role dealing with issues of varying complexity. The main job requirements are:
� Troubleshooting, fault finding & resolving customers� technical issues, covering a wide variety of hardware products via interactive services.
� Replicating issues and conducting research to find answers to questions and to ensure quality of resolution of customer issues.
� Working closely with experts in their field to resolve issues
� Regularly updating customers on the progress of their issues and maintaining accurate records
� Ensuring customer satisfaction by providing a professional service and swift resolution to all customer issues.
� Working as part of a team, sharing work in customer issue resolution.
� Continuous learning by developing further knowledge of the products supported. There is ongoing structured training provided on the various hardware products supported.

The Selection Criteria

IT Knowledge/Skills required
� How to build a PC from scratch
� Home PC system architecture
� How PC hardware components interact
� Networking

Experience required
� Proven technical troubleshooting skills, ensuring an appropriate level of support for di dfferent types of customer.
� Demonstrates strong customer service/support skills.
� Accustomed to conducting research from various sources to find answers to questions Proven ability to share knowledge with other team members, encouraging a culture of continual improvement across the team.

Personal attributes
� A hardworking and self motivated individual who seeks to develop their own technical skills and knowledge on a daily basis outside of the ongoing training and support provided
� Ability to empathise with the customer and identify the right technical level at which to communicate.
� Ability to work to tight deadlines and maintain a professional and positive profile under pressure
� Dedication to providing high quality customer service across a range of contact channels
� Able to multi-task and manage and prioritize own time.
� Good verbal communication skills to be able to guide customers to the resolution of their issues
� Good written communication skills to ensure accurate and relevant content generation.

Based in Swindon, there is a fantastic working environment where you are fully supported in your role, ongoing product training/support is provided and development opportunities are also available. There is a restaurant/caf� on site, and as a Teleperformance employee you will also be entitled to many other great benefits. These include:

� 25 days annual leave and 8 days bank holiday
� BUPA healthcare discount
� Childcare Vouchers
� Contributory Pension Scheme
� Full Ongoing Training

Teleperformance is part of the Teleperformance Group, operating 281 contact centres in 51 countries, making us the largest network of contact centres in the world. Whether you are working in one of our 5 UK offices, from a client's own centre, or based in one of our International contact centres, Teleperformance really can offer you a world of opportunities.

To find out more about us go to: www.teleperformance.co.uk

German Speaking B2B Sales Advisor

2008-11-19 09:13:39

Title: German Speaking B2B Sales Advisor
Salary: OTE �35,000 - �40,000
Location: West Yorkshire - Yorkshire, United Kingdom
Languages: English, German
Posted: 19th Nov 2008

Acorn Stairlifts is the World�s Leading Independent Stairlift manufacturer. Due to continued success in Germany, we are looking to recruit the best German Sales Professionals, to help further grow our German operation. The role is based at our International Headquarters in West Yorkshire.

Who are we looking for?

* Intelligent, articulate and adaptable individuals
* People who are target driven and motivated to over achieve
* Native German Speakers
* Professionals with previous sales experience
* Good communicators who are looking to develop their career
* Individuals who have an excellent level of spoken and written English

What is the role?

* Being part of a team focused on growing sales of our market leading product into the German market
* Gathering key information through appropriate questioning
* Effectively proposing solutions to our customers challenges
* Persuading our customers to serious consider our product option

What is the Package?

* �18k to �20k Basic with an OTE of �35k to �40k
* Regular Incentives
* Company Pension Scheme
* Company Healthcare Plan
* Child Care Vouchers

About Acorn

* The World�s largest Independent Stairlift Manufacturer
* An �Investor in People�
* Headquarters Based in a beautiful rural location
* Excellent Onsite Facilities:
o Free Parking
o Caf� Facilities

German Speaking Telemarketers - Chelmsford

2008-11-19 08:13:36

Title: German Speaking Telemarketers - Chelmsford
Salary: Good hourly rate + Performance Bonuses
Location: Essex - South East, United Kingdom
Languages: English, German
Posted: 19th Nov 2008

An international B2B Management systems company - International Management Systems Marketing - IMSM Ltd. �based in Chelmsford has vacancies for full or part time German speaking Business Coordinators.

IMSM adds value to businesses by attracting new clients and improving efficiency, through quality (ISO 9001) environmental (ISO 14001), Health & Safety (OHSAS 18001) and information security (ISO 27001) management systems, providing a fixed fee, fixed timescale, integrated solution. Other related standards can also be achieved.

Since 1994 IMSM has helped more than 5500 companies worldwide to achieve ISO and other industry specific standards.

We are seeking enthusiastic and dynamic individuals to join our successful German telemarketing team.

You will be responsible for meeting weekly targets through proactive calling to arrange quality appointments with local German small and medium sized businesses for our German Business Managers.

In return you will be awarded with a good basic salary with excellent bonus scheme.

Training will be given to the right candidates, no experience necessary.

Excellent telephone manners are required. German at mother tongue level is required.

Please submit your CV with covering letter by clicking on the'APPLY' button below.

Client Support Administrator/Multilingual Interviewer

2008-11-18 16:30:39

Title: Client Support Administrator/Multilingual Interviewer
Salary: On application
Location: London, United Kingdom
Languages: Dutch, French, German
Posted: 18th Nov 2008

Client Support Administrator/Multi-lingual Interviewer

London, UK

Gallup is different from most consulting firms. While other organisations provide services in traditional disciplines such as cost reduction, building or re-engineering processes and systems, or mergers and acquisitions, we help companies drive true organic growth � revenue and profit increase from continuing operations. Advances in economics, psychology and management sciences, along with our own research, have led our researchers to discover how organisations can grow through talented employees being engaged and able to engage their customers. Our consultants are trusted advisors to many of the world's leading companies. Our approach enables us to understand our clients' visions and strategies and thereby develop and implement individualised solutions.

The Opportunity

� Are you a fluent English, French, German and perhaps even Dutch speaker?
� Do you enjoy speaking on the telephone?
� Are you highly disciplined?
� Can you successfully manage competing priorities to ensure that you always deliver on time?
� Are you able to spot trends and find solutions?
� Do you take great pride and satisfaction from seeing something through from beginning to end?
� Do you establish immediate rapport and develop friendships over the telephone and in the office?

Gallup is looking for a multi-lingual client support administrator and interviewer to support our global clients and client service teams based out of our central London office. Candidates must speak fluent English, French and German as a minimum and Dutch is desirable in addition. We are looking for a positive person with great telephone, organisational and problem-solving skills. Key responsibilities include: managing incoming calls to our client helpdesk concerning process and technical questions to provide suitable solutions; identifying problems or trends to be remedied by project managers or MIS colleagues; supporting client service teams with administrative duties such as drafting letters, mailings, sorting correspondences; conducting in-language selection interviews over the telephone with Gallup�s clients. You must have an exceptional telephone personality with clear and sophisticated communication and enthusiasm. You will be responsible for managing a busy schedule of incoming client questions and interviewing candidates throughout the day and some evenings. You should also enjoy providing administrative support to highly dedicated, energetic and committed team members.

Qualifications

Exceptional telephone and organisational skills are essential. You must be fluent in English, French and German. Fluency in Dutch would be a great asset for this role. Experience and proven proficiency in Microsoft� Outlook�, Word, PowerPoint� and Excel� are required. You must also hold a valid UK work permit.

Please press apply below to be redirected to the application page.

Customer Service Advisor � Multi Lingual � Customer Service Advisor

2008-11-18 13:34:50

Title: Customer Service Advisor � Multi Lingual � Customer Service Advisor
Salary: �16,500
Location: Wiltshire - South West, United Kingdom
Languages: French, German, Italian
Posted: 18th Nov 2008

Customer Service Advisor � Multi Lingual � Customer Service Advisor

Teleperformance, the UK�s leading outsourced contact centre provider, has one vacancy for a talented multi lingual Customer Service Advisor to join our Customer Support Team. Based in Swindon, our Customer Service Advisor will provide a first class customer support helpline for a global market leading IT hardware corporation. The team deals with the many aspects of our client�s programmes and product support, to include, logistics, returns, marketing and low level technical support..
Languages spoken need to be either:
Fluency in English, German and French OR English, German and Italian

The Role of a Multi Lingual Customer Service Advisor
The main purpose of the Customer Service Advisor is to provide excellent customer service and support via phone, e-mail and online interactive support. The role involves being the initial point of contact for customers, responding to and resolving customer enquiries and complaints and performing transactions and customer care activities. The team also handle warranty requests and replacements on behalf of our clients� business customers. This is a varied and challenging role and a great opportunity to use your languages in an exciting and multilingual environment.

Salary � �16,500 per annum
Hours: � 37.5 per week Monday to Friday

The Selection Criteria
� Fluency in English, German and French OR English, German and Italian.
� The successful Customer Service Advisor must have excellent communication skills, the ability to listen attentively, build rapport, and be able to relay complex information in a clear and concise manner.
� You will be able to capture data accurately as well as effectively multi task.
� You will be proactive in wanting to help people and self motivated with the ability to work with and without supervision.
� You will be keen to learn and progress and always look to improve and better your performance.

Based in the Teleperformance contact centre in Swindon, we offer a fantastic working environment where you are fully supported in your role and development opportunities are also available. There is a staff caf� on site, and as a Teleperformance employee you will also be entitled to many other great benefits. These include:

� 25 days annual leave and 8 days bank holiday
� Bupa Healthcare discount
� Childcare Vouchers
� Contributory Pension Scheme
� Full ongoing training

Teleperformance is part of the Teleperformance Group, operating 281 contact centres in 45 countries, making us the largest network of contact centres in the world. Whether you are working in one of our 5 UK offices, from a client's own centre, or based in one of our International contact centres, Teleperformance really can offer you a world of opportunities.

To find out more about us go to: www.teleperformance.co.uk

Arabic, German or Crotian

2008-11-17 15:33:59

Title: Arabic, German or Crotian
Salary: �6 - �7 PER HOUR
Location: Central London - London, United Kingdom
Languages: Arabic, German, Croatian
Posted: 17th Nov 2008

You will be contacting customers of our multinational clients in ARABIC, CROATION or GERMAN speaking countries to discuss various aspects of the client's business and the services they supply to these customers. Must be fluent in ARABIC, CROATION or GERMAN and able to translate the feedback into English. You will have great attention to detail and a professional approach. Ideally working from home, you must have a PC at home with Windows 2000 or higher (XP etc), internet/broadband and a BT telephone line. Excellent customer service skills along with an excellent telephone manner are essential and intermediate Excel experience is beneficial. Full training will be given in relation to the work required.

Please send a cv by clicking below

CISCO!! - Flemish, German or Dutch Customer Support Representatives -

2008-11-17 14:38:33

Title: CISCO!! - Flemish, German or Dutch Customer Support Representatives -
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: Dutch, German, Flemish
Posted: 17th Nov 2008

Are you looking for an exciting career challenge? Do you want to work for Northern Ireland�s largest award winning multilingual contact centre based in Belfast city centre? Are you available to relocate and start immediately?

gem are currently recruiting customer service/technical support agents for our client Cisco, the world's leading supplier of networking equipment. You will support the customers on the following areas via telephone, email and chat: Ordering products, Employee support, Cisco certification and Training, Partner Help, Technical Support and Pre-sales.

gem offer an excellent relocation package which includes reimbursement of travel costs up to 150 Euros, your first four nights accommodation in a city centre bed and breakfast and assistance with relocation tasks such as opening a bank account and finding permanent accommodation. So let us take the hassle out of relocating for you!

If you have a passion for customer service, 6 months technical support experience, excellent written and spoken English and are fluent in any of the following languages

-Flemish
-German
-Dutch

then we want to hear from you!

Our dress code is relaxed and we have a comfortable break out area equipped with a pool table, Internet access and many other facilities. We also offer free buns every Friday, free eye tests, cycle to work scheme and a wide range of employee discounts.

gem are interested in their employees development so there is a possibility to gain the CCNA certificate whilst working for us!

So if gem sounds like the place for you then email us your CV by clicking on the "Apply" button below!

Bloomberg - Global Customer Support Representative

2008-11-17 14:05:48

Title: Bloomberg - Global Customer Support Representative
Salary: Excellent
Location: London, United Kingdom
Languages: French, German, Italian, Japanese, Portuguese, Spanish
Posted: 17th Nov 2008

Bloomberg is the leading global provider of financial data, news and analytics.
The BLOOMBERG PROFESSIONAL service and Bloomberg's media services provide real time and archived financial and market data, pricing, trading, news and communications tools in a single, integrated package to corporations, news organizations, financial and legal professionals and individuals around the world.

The Role

The Global Customer Support Department provides 24/7 support to our clients.
The aim of the department is to provide superior customer service with no wait
time. Our model follows the sun so that we always have 2 call centers open at
all times providing seamless service. We also provide multi-lingual support to
our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It
is a fast-paced environment and requires the ability to multi task. Good
communication and problem-solving skills are necessary to be successful in this
role.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company
software.

Qualifications:

-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-Fluency in English
-Fluency in a foreign language a plus such as Spanish, French, Italian,
Portuguese, German and Japanese
-Experience in a call center environment a plu

Bloomberg - FX Application Specialist

2008-11-17 14:05:48

Title: Bloomberg - FX Application Specialist
Salary: Excellent
Location: Central London - London, United Kingdom
Languages: Dutch, French, German, Spanish, Swedish, Polish
Posted: 17th Nov 2008

The Company
Bloomberg is the leading global provider of financial data, news and analytics.
The BLOOMBERG PROFESSIONAL service and Bloomberg's media services provide real-time and archived financial and market data, pricing, trading, news and communications tools in a single, integrated package to corporations, news organizations, financial and legal professionals and individuals around the world.

The Role
We have an exciting opportunity for an experienced FX Professional to join our expanding Application Specialist Group in London to help sell our Electronic trading solutions and support our Core FX product. The successful candidate will be part of a growing department with responsibilities including:
- Assisting the EMEA sales force in positioning our electronic execution platform for FX, furthering our reputation as a premium vendor.
- Meeting the high-level analytical demands of our FX customers both on a 1:1 basis or through presenting at seminars and conferences.
- Liaising with both clients and product managers thus influencing the future direction of our product
- Furthering the knowledge of our sales force through internal training and seminars
The role will involve a high level of autonomy and will require extensive travel within the EMEA region.

Qualifications

- Substantial experience in FX Markets and/or FX E-Commerce.
- Excellent communication & customer service skills required.
- Ability to present to small and large groups.
- Fluency in a second European language is an advantage.
- Knowledge of Bloomberg an advantage.

King.com Customer Care Agents-French/German/Dutch

2008-11-14 12:00:50

Title: King.com Customer Care Agents-French/German/Dutch
Salary: �12,813
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Dutch, German
Posted: 14th Nov 2008

Are you looking for an exciting new challenge?
Do you want to work for Northern Ireland�s largest award winning multilingual contact centre based in Belfast city centre?
Are you available to relocate and start immediately?

gem are currently recruiting customer service representatives for our client King.com, one of the world�s largest skill gaming websites.

Main duties include providing customer service solutions to customers by email and telephone.

gem offer an excellent relocation package which includes reimbursement of travel costs up to 150 Euros, your first four nights accommodation in a city centre bed and breakfast and assistance with relocation tasks such as opening a bank account and finding permanent accommodation.

So let us take the hassle out of relocating for you!

If you have a passion for customer service with 6 months previous experience, excellent written and spoken English and are fluent in any of the following languages:

Dutch
French
German

then we want to hear from you!

Our dress code is relaxed and we have a comfortable break out area equipped with a pool table, Internet access and many other facilities. We also offer free buns every Friday, free eye test, cycle to work scheme and a wide range of employee discounts.

So if gem sounds like the place for you then email us your CV by clicking on the "Apply" button below!

German/English Customer Support/Helpdesk Advisor

2008-11-14 11:55:03

Title: German/English Customer Support/Helpdesk Advisor
Salary: Attractive Salary + pension scheme + private health insurance
Location: Lancashire - North West, United Kingdom
Languages: English, German
Posted: 14th Nov 2008

The global leader in interactive learning technology, we enable
teachers to motivate, engage and assess learners with products that
integrate text, images, web, video and audio content.

To help us further expand our business, we are now looking for a
suitably qualified candidate for a German/English Customer Support/Helpdesk Advisor

As a German/English Customer Support/Helpdesk Advisor you will be a key member of the technical support team, and will be responsible for:

� 1st line telephone and email technical support to a wide customer base
� Problem solving with the customers to bring about a speedy resolution to their enquiries.
� Maintaining a detailed history on the Call Management System of all issues reported to customer support.

To be successful as a German/English Customer Support/Helpdesk Advisor you will:

� Be fluent in German and English
� Have good working knowledge of PC configuration and Windows operating systems
� Have previous helpdesk experience
� Have excellent management and organisational skills.
� Be enthusiastic and highly motivated
� Possess excellent communication skills
� Be customer focused

To apply for the position of Customer Support/Helpdesk Advisor, please click on apply button below and include a covering letter addressed to Laura Ashton.

YOU MUST BE ELIGIBLE TO LIVE AND WORK IN THE UK

Successful applicants will be contacted for interview.

Please note that only successful candidates will be contacted

No Agencies

Freelance Qualitative Market Researcher - European Languages

2008-11-14 09:41:48

Title: Freelance Qualitative Market Researcher - European Languages
Salary: Competitive Rates of Pay
Location: Central London - London, United Kingdom
Languages: French, German, Italian, Portuguese, Russian, Spanish
Posted: 14th Nov 2008

The Company

All Global was established in 2002 and specialises in medical and pharmaceutical research. We have 50 telephone interviewer stations and online recruiting stations and a 5 room viewing facility; we are experienced in managing large, complex, multi country studies, as well as ad-hoc or individual studies across the globe.

The Role

A freelance Market Research role within the Healthcare and Pharmaceutical markets: Qualitative research involves recruiting smaller numbers of senior level medical experts, and engaging them in detailed and complex interviews. You will also be required to provide accurate transcriptions of interviews and in some cases a report or content analysis.

At All Global you will be expected to be able to work independently, so we would put a lot of trust in you and rely on you to communicate with us and keep us informed of your progress and any issues you come across.

The Candidate

We are looking for highly organised, bright, hardworking individuals with a conscientious work ethic and scrupulous attention to detail. You will have a confident telephone manner and a professional demeanour, with minimum A-Level or similar qualifications, plus a good command of written and oral English. You must be fluent to a native standard in any European language and computer literate. Experience of market research, customer service, sales or telesales would be an advantage, but full training is provided.

You will be paid per completed interview. We offer very competitive rates. Office hours are 8am-6pm Monday to Friday and in most cases you will be responsible for managing your own time and work loads.

Please quote TOP241008 when applying.