Top Language Jobs

Credit Control Team Leader (German or Dutch)

2008-09-05 13:03:15

Title: Credit Control Team Leader (German or Dutch)
Salary: �30,000 - �35,000
Location: East Sussex - South East, United Kingdom
Languages: English, Dutch, German
Posted: 5th Sep 2008

DESCRIPTION OF ROLE

Kimberly-Clark is a leading global health and hygiene company employing more than 55,000 people worldwide and posting sales of $16.7 billion in 2006. Our global brands including Andrex�, Kleenex� and Huggies� are sold in more than 150 countries. We currently have an exciting opportunity to join our team in Brighton.

An exciting career opportunity has arisen to join our European Shared Service Centre in Brighton as a Credit Control Supervisor. Reporting to the Credit Control Manager, your main responsibilities will be to manage, support and develop a current team of 7 Credit Controllers, all of whom are accountable for Credit Control activities in Germany, Austria, Switzerland, Belgium and Holland. You will be directing the day-to-day activities of your team members in the management of credit, past due invoices and cash collection, ensuring that all these credit control activities are carried out in a proactive, efficient and timely manner. You will be constructive in finding ways of improving processes as well as solving more complex cases/queries. Your main focus will also be on managing, developing and motivating this team. Your day-to-day tasks will be varied, however you will be mainly prioritising your team's work, communicating with the outsourcing partner and the business in the Northern European countries as well as acting as an escalator for the most complex customer queries/issues. You will be personally responsible for managing complex customer relationships, ensuring they are dealt with effectively. The ideal candidate will show they are proactive, flexible, good at co-ordinating and leading a team as well as solving problems. There will be travel involved in this role; together with a member from the Customer Management Team you will be required to travel when required to visit customers. These customer visits will be beneficial in solving queries/problems as well as improving the relationship with the customers.

KEY RESPONSIBILITIES

� Review the situation on past due invoices, deductions and queries.
� Ensure proactive discipline is enforced within the team to have clean accounts
� Act proactively to enforce payment to terms from customers
� Keep on top of deductions
� Act as a focal escalation point between the outsourcing partner and Internal clients
� Manage and develop credit controllers to enforce payment to terms from customers
� Review credit controllers results against objectives
� Support team priorities and initiatives, ensuring workloads are effectively managed
� Lead country internal client receivable reviews
� Ensure regular end customer visits, particularly in case of complex case resolution
� Ensure procedures and controls are followed
� Manage payment plans when customers run into difficulty
� Prevent bad debt resulting from insolvency or fraudulent customer behaviours
� Prepare and review bad debt provision on a quarterly basis
� Manage and continually evaluate risk for the accounts assigned
� Evaluate and comment on country economics and risk status of trading
� Take part in county forums to gather insights into common issues
� Build and maintain good working relationship with internal and external customers
� Be the first point of contact for Customer Management teams
� Be involved in month-end coordination and reporting
� Deputize for team manager when required
� Identify opportunities to improve payment terms, frequency and method of payment

CANDIDATE PROFILE

QUALIFICATIONS

The successful candidate will ideally be educated to 'A' level standard or equivalent and have good communication skills and telephone manner.

PREVIOUS EXPERIENCE

� People management experience is essential
� Knowledge of credit management and receivables/payables is essential
� Previous experience of working in an international environment is beneficial
� Ability to handle multiple projects at a given time
� Excellent verbal and communication skills
� Excellent interpersonal skills
� Strong Word and Excel skills
� Knowledge of SAP desirable

LANGUAGES

Fluent English and German or Dutch essential, good working knowledge of one of the following languages desirable: French, Swiss German, Portuguese, Italian, Spanish, Flemish, Danish, Norwegian, Swedish.

ELIGIBILITY TO WORK IN THE UK:

To be considered for this position, you will need to be permanently eligible to work in the European Union

Remote Account Management Specialist

2008-09-05 11:41:10

Title: Remote Account Management Specialist
Salary: Depending on experience + excellent benefits
Location: East Sussex - South East, United Kingdom
Languages: Dutch, French, German, Italian, Spanish, Swedish
Posted: 5th Sep 2008

Are you a multilingual professional with world class sales skills? American Express is seeking a number of Remote Account Management Specialists with language skills in English, French, Spanish, Italian, German, Dutch or Swedish to grow business within a group of existing Middle Market (MM) customers. Through a consultative selling approach, you will use your business development expertise to identify and influence decision-makers in order to create profitable partnerships and deliver consultative problem-solving solutions to clients.

With a focus on customer satisfaction, you will expand the overall MM Corporate Card value proposition and develop an in-depth understanding of your clients� markets. You will also proactively solve problems and liaise with customers and functions at all levels of the business.

This is a fantastic opportunity to build on your sales and business development skills within a global leader in financial services. Join us as a Remote Account Management Specialist and take the next big step in your career.

Qualifications:

� English language skills to a business standard are essential and we are also looking for candidates with fluency in one or more of the following languages: French, Spanish, Italian, German, Dutch or Swedish
� Strong Change Management skills with the ability to adapt in an ever-changing environment
� Previous relationship management experience is desirable
� A strong customer focus with experience in identifying business expansion opportunities
� Proven problem solving and analytical skills
� Strong time and productivity management

Employment eligibility to work with American Express in the U.K. is required for this position.

Extraordinary people work at American Express. Are you one?

INTERNATIONAL ACCOUNT MANAGER � fluent in business French and German

2008-09-04 15:58:47

Title: INTERNATIONAL ACCOUNT MANAGER � fluent in business French and German
Salary: �21k basic (rising to �22k) + �13k OTE + generous benefits
Location: West Sussex - South East, United Kingdom
Languages: French, German
Posted: 4th Sep 2008

INTERNATIONAL ACCOUNT MANAGER � fluent in business French and German
Based in East Grinstead
�21k basic (rising to �22k) + �13k OTE + generous benefits

Reed Business Information is part of Reed Elsevier, a FTSE 100 company. We are a powerful player in B2B publishing, with a portfolio covering over 18 markets in the UK, Europe, USA and Asia.

The Bankers� Almanac portfolio of products and services will account for over �15m revenue in 2008, over �10m of which will be through subscription sales to our electronic products, notably BANKERSalmanac.com, which will see over �1m growth for the 7th year running.

We are looking for a self motivated, target driven individual to join the International Account Management team. Reporting to the Information Sales Manager, the role involves managing and growing existing accounts for electronic products.

Based from our offices in East Grinstead, this role will involve making professional presentations over the telephone. There will be a requirement for international travel as required for face-to-face sales and attendance at industry conferences and exhibitions.

Key responsibilities

� To achieve agreed sales targets as set by the Sales Manager
� To identify markets where greater sales penetration can be achieved and report on development opportunities for renewal growth
� To develop existing business by selling different opportunities for the aligned products
� To carry out the planning and execution of sales and e-mail campaigns to maximise revenue generation
� To keep abreast of market changes to enhance understanding
� To attend conferences and exhibitions as required

Skills and experience:

� A degree or equivalent qualification is desirable
� Proven telesales experience is essential, preferably international
� Direct sales experience would be an advantage
� Fluency in English, French and German is essential
� Extremely well organised and able to manage own time
� Self-motivation and drive to achieve targets
� Great negotiation and communication skills
� Good level of IT literacy
RBI general benefits package:
� Group pension scheme
� 29 days holiday
� Paid charity days � 2 days per year

English Translators (with French/German or German)

2008-09-04 15:06:57

Title: English Translators (with French/German or German)
Salary: �18,000 - �20,000
Location: Surrey - South East, United Kingdom
Languages: English, French, German
Posted: 4th Sep 2008

Surrey Translation Bureau wishes to appoint as soon as possible two full-time translators German into English and German/French into English.

The successful candidates will be English Native Speakers with a Postgraduate translation qualification. A knowledge and experience of Trados would be an advantage.

The posts are permanent with a competitive salary of around �18-�20 000 in the first instance.

We are a well established translation agency (25 years) with a team of translators and Project managers.

Competitor Analysts: German/French/European

2008-09-04 10:02:32

Title: Competitor Analysts: German/French/European
Salary: Excellent Hourly Rates
Location: Kent - South East, United Kingdom
Languages: French, German, Russian
Posted: 4th Sep 2008

Temporary contract - approximately one month, but with possible future contracts - requiring excellent desk research skills and experience of in-depth interviewing at executive level within the business sector, either with financial background, or experience working within distribuition channels.

Business background, e.g. MBA, Masters Degree ideal for this role>

Other, similar roles within our company are arise over the coming weeks, and we always try and work repeatedly with our temporary staff. Our offices are on the borders of South london and Kent and we are right next door to Petts Wood station (between Bromley South and Orpington), and easily reached in 25 minutes from Victoria, Charing Cross, Blackfriars and London Bridge.

For further details of our company check out our website: www.business-advantage.com

German Speaking Linux Technical Support Engineer

2008-09-03 16:57:30

Title: German Speaking Linux Technical Support Engineer
Salary: Excellent
Location: Hampshire - South East, United Kingdom
Languages: English, German
Posted: 3rd Sep 2008

Linux Technical Support Engineer (German)
Location: Farnborough, UK

Our Linux Support Services team provides technical expertise to our enterprise customers across the EMEA region. As part of our on-going growth, we urgently need an additional team member to provide Linux support to customers in German-speaking territories. Based in our Farnborough office, you will be part of a motivated and dynamic team, delivering an outstanding service for the world's leading Open Source software provider.

The respective candidate:
* is responsible for answering telephone hot�line and web based inquiries from customers regarding company software.
* daily verifies customer support entitlements, and provides 1st level Technical Support to Enterprise Customer in the EMEA Region
* consults the Red Hat Knowledge Base to respond to common problems
* follows standard practices and procedures to gather data and analyze situations from which answers can be readily obtained (Red Hat Customer Troubleshooting Guide)
* this role requires a high level of communication with the other EMEA Support teams in Red Hat, especially when escalating complex issues to the Red Hat Level 2 Technical Support team
* is required to maintain a log of problems so that recurring issues can be reported to the Knowledge Base maintainers
* is responsible for maintaining a high level of customer satisfaction

Requirements
* Technical or scientific degree
* Entry level experience of Linux, ideally obtained within a commercial environment
* Basic knowledge of network services (for example Apache, Bind, Samba, NFS, SSH)
* Basic exposure to databases (Oracle, PostgreSQL, mysql, etc.)
* Some exposure to TCP/IP Networking
* Strong interest in Open Source Technologies (Some participation in Open Source Projects would be desirable)
* Other Linux distributions/UNIX�type operating systems
* Troubleshooting experience highly desirable
* Keen to learn new skills, good communicator, team player � self motivated
* Well organized, able to deal to multiple issues and changing priorities
* Flexibility, pro activeness, and can�do attitude required
* Keen to use foreign language skills in a commercial environment.
* Fluency in German and a strong command of English required (Oral and Written)
* A desire to be part of a company that is redefining the entire software industry

Company Profile
What began as a better way to build software � openness, transparency, collaboration � soon shifted the balance of power in an entire industry. Today Red Hat's technology drives some of the world's largest enterprises � environments in which infrastructure stability means business survival. Our continued success is proof of the power of the open source development model. And it starts with our employees.

Interested? Please apply below.

German, Dutch or Danish speaking Customer Service Advisors

2008-09-03 07:55:45

Title: German, Dutch or Danish speaking Customer Service Advisors
Salary: �8.71 per hour plus benefits
Location: Berkshire - South East, United Kingdom
Languages: Danish, Dutch, German
Posted: 3rd Sep 2008

LEGO Direct (yes that's right, we did say LEGO!) are looking to recruit German, Dutch and Danish speaking advisors to join our team in our European contact centre based in Slough. Fluent English is also required for this role.

We think that we are a great place to work, but don't just take our word for it, we have also been CCA accredited for the last 2 years (which basically means an independent association also think that LEGO Direct is a great place to work).

In September 2007 we also won an award for being the �Best Centre for Customer Service in Europe� and we have a nice heavy award to show for it too.

We are located just 20 mins from London Paddington by train, and the office is a short walk from Slough station, although we do provide a free shuttle bus service from Slough station to the office too - see we told you we were a great place to work!

This role is aimed at maximising sales for the LEGO Company by providing a premium customer service experience to consumers who contact us by telephone (60%) and email / letter (40%) during our busiest months of the year.

Our positions will start in September this year and we anticipate this seasonal contract will run through until the beginning of 2009, although this is dependant on when the seasonal demand reduces.

During the first months of the year we may be able to offer some permanent contracts to our seasonal employees.

Pay, Hours and Benefits

Normal working hours are 37.5 per week (during which various shifts operate) with occasional, optional overtime being available. Some weekend work will be required.

We require a commitment from all our staff and managers to remain flexible with regards to shift patterns, and in return we will take individual shift preferences into account whenever possible and practical.

LEGO Direct offers an hourly salary of �8.71 plus additional benefits.

So if you think you would fit in well with us, you have good communication skills, are PC literate and are a good team player then we would like to hear from you.

Please click on the "apply" button and then click on the �UK Customer Service Vacancies� link on our website.

German speaking Applications Engineer

2008-09-07 05:47:19

Title: German speaking Applications Engineer
Salary: to�40,000 plus benefits
Location: Buckinghamshire - South East, United Kingdom
Languages: German
Posted: 7th Sep 2008

Prestigious organization based in Buckinghamshire have a vacancy for a German speaking Applications Engineer. Main responsibilities of the role will be to work closely with engineering staff to ensure correct fitting of engines to OEM product, providing technical service support in the broadest sense to engine and power products distributors and OEMs and co-ordinating technical issues in after-sales support. Reporting directly to the Deputy Senior Manager, you will be responsible for day-to-day activities surrounding the support of technical activities. The successful candidate will be a trained mechanic with a number of years experience in the small engine industry, you should have knowledge of 2-stroke and 4-stroke engine technology and of the petrol engine market. You will also have good IT skills covering MS Office � specifically Word and Excel. Although an office job, the role will include frequent travel and out of office activities such as exhibition attendance and test days. This is a new role offering scope of personal development.
Benefits:
Salary is dependant upon experience, paid monthly in arrears by BACS, to �40,000.
22 days annual leave increasing to 25 days after 5 years.
BUPA cover
GPP pension plan
Life assurance
37 hour week
Gym membership contribution

German speaking Anti Virus Product Support Specialist

2008-09-07 00:01:31

Title: German speaking Anti Virus Product Support Specialist
Salary: �30000 - �35000 per annum + Bonus+Benefits
Location: Buckinghamshire - South East, United Kingdom
Languages: German
Posted: 7th Sep 2008

German speaking Anti Virus Product Support Specialist � Permanent (Aylesbury)

My client is a world-leading technology and outsourcing business is looking to recruit an experienced German speaking Anti Virus Product Support Specialist.

As the Product Specialist you will be supporting anti virus suite of products. You will be responsible for providing value added technical service of fault recording, diagnosis, problem solving, escalation and resolution delivery for premiere Enterprise customer base.

MAIN RESPONSIBILITIES
�Provide, during specified working hours, technical support
�Provide technical solutions to customers for specific individual or grouped products with a high focus on quality and expedient resolution.
�Provide onsite technical support of customer issues in those circumstances where remote resolution has failed.
�Take responsibility for establishing and maintaining effective communication with the customer\'s designated contact as required to ensure the customer\'s complete satisfaction with the company\'s products and support services.
�Take responsibility for the escalation of any issues as required for assistance and/or to maintain established SLAs.
�Log all activity associated with any service request .
�Submit suggestions for new Knowledge Base articles as well as any potential improvements that can be made to existing articles.
�Ensure compliance with Service Level Agreements.
�On Call 24 x 7 fon a rotational basis
�Identify Customers technical needs and manage as required

PERSON SPECIFICATION
�Strong personal computing skills in Windows 2000/XP and Windows Server 2003
�Extensive knowledge of TCP/IP Networking, hardware, protocols, LAN configuration, security architectures and LAN/WAN technologies.
�Strong knowledge of security hardware, software, and management platform with emphasis on installation, troubleshooting, upgrading, integration, and client/server operations.
�Solid knowledge of the use and configuration of virtual environments such as VMWare.
�Experience in customer service/customer technical support.
�Experience in technical support environment with named or dedicated accounts.
�strong technical troubleshooting skills.
�Ability to multitask and prioritize job requirements.
�Strong personal and telephone interaction skills at the business professional services level
�Excellent English written and verbal communication skills
�Experience in the management of Enterprise customers.
�You must be fluent in French and English

DESIRABLE
�Tertiary education, either University or Technical College, in computer science or a related field
�Industry recognised certifications, i.e. CompTIA Security, CISSP Certification, MCSE.
�Progress towards, or completion of, certifications with Microsoft, Sun, or Linux is desired.

This is an excellent opportunity to develop your career in a highly rewarding role. Apply now to avoid disappointment.

German Telemarketers ASAP

2008-09-06 10:17:07

Title: German Telemarketers ASAP
Salary: �8 - �8.30 per hour
Location: Middlesex - South East, United Kingdom
Languages: German
Posted: 6th Sep 2008

Are you an experienced telemarketer??? Want to work for the IT leaders??

We have an EXCELLENT opportunity for you!!

Our client, based in Uxbridge, is a worldwide marketing company that provides direct marketing services to a wide range of national and international consumer and business-to-business marketers. Their strength lies in the breadth and depth of our services, which include; data provision, data management, market research and DB-analytics, contact-centre, fulfilment, campaign design and management.

Due to their constant growth they are currently recruiting 5 GERMAN telemarketers to work for one of the IT leaders. As a telemarketer you will be responsible for generating sales leads.

You need to speak fluent German and have previous B2B telemarketing or telesales experience.

To apply for this FANTASTIC job and get an interview next week email your CV to joannap@mandevillegroup.co.uk or call Joanna on 01628547961

Media Advertising Executive, Berkshire, �25K-Languages Graduate

2008-09-06 10:07:14

Title: Media Advertising Executive, Berkshire, �25K-Languages Graduate
Salary: �20000 - �25000 per annum + Prestige & Progression
Location: Berkshire - South East, United Kingdom
Languages: French, German, Spanish
Posted: 6th Sep 2008

Language or Science Graduate Advertising Executive - Healthcare - Berkshire - to �25K

Your Profile

As a Graduate Media Advertising Executive you will be a languages or science graduate looking to work as a Media Account Executive in a top UK Advertising Agency. You will be an enthusiastic Graduate who is eager to learn the processes involved with the delivery of creative solutions on a global scale. You will be passionate about advertising and about media, and have great communication skills, both written and oral. You will be analytical, with good maths skills, and be degree educated at 2:1 level or above in a science or language, with great academics to support. Agency experience is not essential but would be a plus. You will be a fast learner, with determination to succeed, excellent organisational skills and be highly attentive to detail. A passion of advertising and a persuasive presentation must be demonstrated, as well as excellent administration and organisational skills for this busy team!

The Role

As a Graduate Account Executive, you will be working within a team of 5, and will be involved in the day-to-day administration of a diverse range of accounts, working directly between the team and the client. Your duties will include taking client briefs, preparing contact reports and progress reports, drafting creative briefs, conduct research of all types, present to clients, produce production timetables and carry these out to delivery point to the client. You will assist also with them planning and buying of media space across all types of media. Proof reading is also an important part of your role. This role will suit a graduate who has a background of communications, science, or languages, and be looking for a career in a top advertising agency.

The Company

This is a fantastic, award-winning UK top 50 Advertising Agency situated just outside London. Founded in 1991, they are now the largest independent Healthcare advertising agency in the UK, working with an International portfolio of clients. They create communications for these clients, including brand launches, revitalisation programmes, and direct-to-consumer campaigns to great effect, and the portfolio of global and blue chip companies they work with demonstrate this. They offer great training and development to all staff, plus an extensive benefits package. This includes private health insurance, quarterly profit related bonus scheme, annual performance-related bonuses, and reduced rate corporate gym membership.

For your chance to apply for this rare opportunity to work as a Graduate Account Executive for this award winning company, send your CV now to vickid@grc.uk.net, or call Vicki Dorman directly on 0207 612 3924. You can alternately reach the GRC Media team on 0207 612 3925 quoting job reference number 59301.

Helpdesk Support with Dutch or German or French

2008-09-06 09:02:27

Title: Helpdesk Support with Dutch or German or French
Salary: �19000 - �22000 per annum + plus bonus, healt and pension plan
Location: Surrey - South East, United Kingdom
Languages: Dutch, French, German
Posted: 6th Sep 2008

This renown Management Company is looking for a new teamplayer to join a group of bright and keen support individuals. This company has worked within the industry for a number of years, expanding slowly, and now getting very successful in new territories. The role itself is a great opportunity for someone with Dutch or French or German written and spoken to mother tongue standard, with absolute fluency in English as well. You are organised, flexible, pay attention to detail, put the customer first, and has a charming and convincing personality.

To provide functional support and training to external clients using COMPANY\'s online platforms and Bureau Fulfilment, escalating where appropriate to 2nd line support. In addition, to act as a client liaison contact for large Bureau projects.

Scope:
Working in a SSC or spoke of the UK SSC with direct and indirect customer contact (through Field Sales, Professional Services, Telemarketing, SPN, Client Support and Bureau) dealing effectively with queries and issues to ensure they are resolved in accordance with the agreed SLAs. In addition, to liaise with the Bureau back office in the UK SSC to ensure all Bureau projects are delivered in accordance to agreed deadlines.

Key Responsibilities:
�To provide a high level of customer service to clients at all times.
�To ensure all support calls and emails are answered and resolved within the agreed SLAs and logged appropriately.
�To have a sound knowledge of all online platforms, understanding their use and functionality. To be able to offer recommendations to common problems or frequently asked questions.
�To troubleshoot through the use of open questions, support documents and system training.
�To train clients in the use of COMPANY\'s online platforms.
�To act as a single point of contact for Bureau project clients and candidates, ensuring client deadlines are adhered to for receipt of candidate reports and project updates.
�To interact daily with the Bureau fulfilment team, ensuring all work request forms for Bureau Project Work are fully completed by the client.
�To ensure client complaints are dealt with and logged in line with the COMPANY complaints escalation policy.
�To ensure any leads are forwarded to the relevant Account manager or Client Support for follow up.
�To undergo regular coaching sessions and 1-2-1s with the IT Helpdesk manager.
�To work effectively as part of a team, developing effective and supportive relationships with colleagues
�To organise own time effectively and create own work schedules
�To support the Technology Solutions team in the testing of products on the online platforms

if all this sounds like you and you are keen wot get a great job in the South West of London, then please do apply asap.
�To attend regular training on all new platform updates and enhancements.

Client Support with German

2008-09-06 09:02:14

Title: Client Support with German
Salary: �19000 - �20000 per annum + bonus health and pension plac
Location: Surrey - South East, United Kingdom
Languages: German
Posted: 6th Sep 2008

This renown Management Company is looking for a new teamplayer to join a group of bright and keen support individuals. This company has worked within the industry for a number of years, expanding slowly, and now getting very successful in new territories. The role itself is a great opportunity for someone with German written and spoken to mother tongue standard, with absolute fluency in English as well. You are organised, flexible, pay attention to detail, put the customer first, and has a charming and convincing personality.

The role also contains elements of up selling, cross selling and promoting the services, and there will be bonuses attached to this. Mainly you will be the first point of contact, fulfil all clients orders and demands and maintain the database superbly.

If you work well autonomously, whilst making sure you communicate well within the team, and you are happy with a busy and buzzy environment, then this job is for you. If you are service minded efficient and want a great career move please do apply asap.

Language Speaking Telephone Marketing Executives

2008-09-05 17:00:06

Title: Language Speaking Telephone Marketing Executives
Salary: �8.50-�9.00 per hour
Location: South East, United Kingdom
Languages: German, Swedish, Polish
Posted: 5th Sep 2008

Duties & Responsibilities;

- To meet or exceed monthly and quarterly targets for each customer campaign
- To maintain accurate records of each campaign undertaken
- To develop and maintain a broad-based knowledge of the IT industry in general and specifically the software sector
- To communicate with our customers as required by the particular campaign

Skills & Experience;

- A clear telephone manner with excellent communication skills.
- Fluent language speaker with excellent spoken and written English.
(Languages in particular are, Spanish, German, Finnish, Norwegian, Polish, Russian and Swedish)
- Understanding of IT and willingness to learn quickly.
- Previous call centre, telemarketing or telesales experience, would be ideal.

Benefits;

- Potential Temporary to Permanent opportunity for the right candidate.
- Fantastic growing company with the opportunity for career progression.
- Office is accessible via good transport links.
- Friendly, team environment.

German Customer Services - South London

2008-09-05 16:26:55

Title: German Customer Services - South London
Salary: �16000 - �18000 per annum + Fantastic benefits
Location: Surrey - South East, United Kingdom
Languages: German
Posted: 5th Sep 2008

German Customer Service up 16-18K+ Excellent Benefits

Are you fluent in German and English?
Do you have any customer service experience?
Do you like working for a fast-growing, leading, multinational company?
Are you motivated, customer focused and have excellent telephone manners?

If you\'ve answered yes to all these question, look no further and apply NOW!

South London - easy commute from Kings Cross

French AND German trilingual Account Manager

2008-09-05 16:22:03

Title: French AND German trilingual Account Manager
Salary: �21000 per annum + �21,000 (OTE �30,000)
Location: West Sussex - South East, United Kingdom
Languages: English, French, German
Posted: 5th Sep 2008

French AND German trilingual Account Manager

Job Location: East Grinstead, Sussex

Salary/Additional Information: �21,000 (OTE �30,000)

Reference: NO 08/09

Company
A FTSE 100 company, a major player in B2B publishing, with a portfolio covering over 18 markets in the UK, Europe, USA and Asia. The company boasts numerous industry leading titles in its portfolio.

Role
French AND German trilingual Account Manager
The role of the trilingual French and German speaking Account Manager is to increase business by managing and growing existing accounts through professional presentations
over the telephone to French and German markets. International travel will be required for face-to-face sales and attendance at industry conferences and exhibitions. Responsibilities will involve:

� To achieve agreed sales targets as set by the Sales Manager through professional telesales activities
� To identify markets where greater sales penetration can be achieved and report on development opportunities for renewal growth
� To develop existing business by selling different opportunities for the aligned products
� To carry out the planning and execution of sales and e-mail campaigns in English, French and German to maximise revenue generation
� To keep abreast of market changes in English, French and German markets to enhance understanding
� To attend conferences and exhibitions as required

Profile

� Fluency in French, German AND English is essential
� A degree or equivalent qualification is desirable
� Proven telesales experience is essential, preferably international
� Direct sales experience would be an advantage
� Extremely well organised and able to manage own time
� Self-motivation and drive to achieve targets
� Great negotiation and communication skills
� Good level of IT literacy

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Nassim Oukil

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

French, Norwegian, German Telemarketing

2008-09-05 15:19:38

Title: French, Norwegian, German Telemarketing
Salary: GBP16050 to GBP16050 per annum
Location: Surrey - South East, United Kingdom
Languages: French, German, Norwegian
Posted: 5th Sep 2008

Our client is a fantastic, friendly, dynamic Marketing company based in Guildford, which deals with the European Market.
As a Telemarketer you will need to be Native speaker, enthusiastic and motivated as you are going to be working in a dynamic and busy environment and available immediately.

Role is to gather information on companies and contacts via telephone conversations & desk research. Contact checking, Contact discovery, Database updating.

Candidate profile:
-Good Telephone Manner
-Good at Interacting with clients over the phone
-Being proactive over the phone and able to establish a good relationship with clients to a business level
-Willing and able to do outbound calling
-Good English written, understanding and spoken

This is a permanent role with chances to progress with in the company. My client offer starting salary of � 16050.

No experience required as full training will be provided. Due to the urgency of the role please email your CV to the above email address ASAP.

Customer Service with German or Dutch

2008-09-05 13:28:06

Title: Customer Service with German or Dutch
Salary: �17000 - �18000 per annum + benefits
Location: East Sussex - South East, United Kingdom
Languages: Dutch, German
Posted: 5th Sep 2008

Customer Service with German or Dutch

Salary c. �17,000 depending on experience + excellent benefits of a large global organisation

THE COMPANY

This is a fantastic company to work for! Our client is a leading global health and hygiene company, employing more than 55,000 people worldwide and sales of $16.7 billion in 2006. They manufacture and market huge leading household brands.

THE ROLE

You will be taking inbound calls to customers and using your PC to update the call management system with notes. A typical call may be a consumer who feels that the quality of a product was not up to a standard or perhaps did not meet their expectations. You may also take calls regarding product marketing promotions.

You will be required to handle consumer contacts effectively and efficiently to ensure customer satisfaction.

RESPONSIBILITIES

* To access the relative importance of all consumer contacts and to handle each contact
professionally
* To interpret and record consumer contacts accurately and consistently
* To resolve and close out contacts quickly and effectively
* To keep up to date with company developments and to recognise their impact on the role
* To notify departmental personnel of unusual or unique consumer communications

REQUIREMENTS

* Experience in a customer/consumer contact role is desirable
* Experience in a telephone based role is desirable
* Basic IT skills
* Fluency in German or Dutch

Administrator - Portuguese + German or Spanish

2008-09-05 13:25:05

Title: Administrator - Portuguese + German or Spanish
Salary: �16 - 22K + Benefits
Location: Berkshire - South East, United Kingdom
Languages: German, Portuguese, Spanish
Posted: 5th Sep 2008

We are working on behalf of a leading company within their sector in the Reading area to find a Trilingual administrator to join their team. This role is a mixture of customer service, administration, data entry and analytics.

Candidates must have fluent English plus Portuguese and German or Spanish. Ideally with experience in administration and data entry, you will be positive, friendly and energetic. Our client can offer excellent opportunities for candidates with language capabilities who do not wish to work in a translation focused career.

For further details on this position, please apply through this website.

Credit Control Team Leader - with Dutch or German

2008-09-05 11:49:44

Title: Credit Control Team Leader - with Dutch or German
Salary: �30000 - �35000 per annum + benefits
Location: East Sussex - South East, United Kingdom
Languages: Dutch, German
Posted: 5th Sep 2008

Credit Control Team Leader - Dutch or German

�30-35k+benefits

THE COMPANY

You will have the opportunity to work for a huge global company who employs more than 55,000 people worldwide and posted sales of $16.7 billion in 2006.

THE ROLE

This is a very exciting opportunity for a Credit Controller to help manage, support and develop a current team of 7 Credit Controllers. Your day-to-day tasks will be varied, however, you will be mainly prioritising your team\'s work. There will be travel involved in this role.

RESPONSIBILITIES

�Review regularly with Credit Controllers the situation on past due invoices, deductions and queries.
�Ensure proactive discipline is enforced within the team to have clean accounts and ease collection of items from customers
�Act proactively to enforce payment to terms from customers
�Keep on top of deductions, making sure the outsourcing partners act quickly to resolve pricing and delivery queries, process rebates and promotional invoices, clear credits and debits
�Act as a focal escalation point between the outsourcing partner and Internal clients
�Manage and develop credit controllers to enforce payment to terms from customers
�Review credit controllers results against objectives, completing quarterly performance reviews and yearly performance assessment
�Support team priorities and initiatives, ensuring workloads are effectively managed and targets are met
�Lead country internal client Receivable reviews
�Ensure regular end customer visits, particularly in case of complex case resolution
�Ensure procedures and controls are followed, constructively seeking ways to improve current processes
�Manage payment plans when customers run into difficulty
�Prevent bad debt resulting from insolvency or fraudulent customer behaviours
�Prepare and review bad debt provision on a quarterly basis and liaise with local businesses for agreement
�Manage and continually evaluate risk for the accounts assigned
�Evaluate and comment on country economics and risk status of trading with those countries
�Take part in county forums to gather insights into common issues and customer/industry behaviours
�Build and maintain good working relationship with internal and external customers and the outsourcing Partner
�Be the first point of contact for Customer Management teams
�Be involved in month-end coordination and reporting
�Deputise for team manager when required including representing the team in senior management meetings
�Identify opportunities to improve payment terms, frequency and method of payment

REQUIREMENTS

�People management experience is essential
�Knowledge of credit management and receivables/payables is essential
�Previous experience of working in an international environment is beneficial
�Ability to handle multiple projects at a given time
�Excellent verbal and communication skills
�Excellent interpersonal skills
�Strong Word and Excel skills
�Knowledge of SAP desirable