Top Language Jobs

German/English Customer Support/Helpdesk Advisor

2008-11-28 11:55:03

Title: German/English Customer Support/Helpdesk Advisor
Salary: Attractive Salary + pension scheme + private health insurance
Location: Lancashire - North West, United Kingdom
Languages: English, German
Posted: 28th Nov 2008

The global leader in interactive learning technology, we enable
teachers to motivate, engage and assess learners with products that
integrate text, images, web, video and audio content.

To help us further expand our business, we are now looking for a
suitably qualified candidate for a German/English Customer Support/Helpdesk Advisor

As a German/English Customer Support/Helpdesk Advisor you will be a key member of the technical support team, and will be responsible for:

� 1st line telephone and email technical support to a wide customer base
� Problem solving with the customers to bring about a speedy resolution to their enquiries.
� Maintaining a detailed history on the Call Management System of all issues reported to customer support.

To be successful as a German/English Customer Support/Helpdesk Advisor you will:

� Be fluent in German and English
� Have good working knowledge of PC configuration and Windows operating systems
� Have previous helpdesk experience
� Have excellent management and organisational skills.
� Be enthusiastic and highly motivated
� Possess excellent communication skills
� Be customer focused

To apply for the position of Customer Support/Helpdesk Advisor, please click on apply button below and include a covering letter addressed to Laura Ashton.

YOU MUST BE ELIGIBLE TO LIVE AND WORK IN THE UK

Successful applicants will be contacted for interview.

Please note that only successful candidates will be contacted

No Agencies

FINANCE ASSISTANT

2008-11-28 20:28:43

Title: FINANCE ASSISTANT
Salary: �17000.00 per annum
Location: Lancashire - North West, United Kingdom
Languages: French, German, Spanish
Posted: 28th Nov 2008

The Finance Assistant will be rewarded with an excellent basic salary of up to GBP GBP17,000.00 along with 20 days holiday, rising to 25 days after 1 year alongside excellent working hours of Monday - Friday 9am - 5.30pm, fee car parking, child care vouchers and other additional benefits. The successful Finance Assistant will be working for a leading Travel Company within their Finance team at their modern state of the art offices just outside Blackpool and close to motorway networks.

Within the role of Finance Assistant you will

- Authorise and code all foreign currency invoices against contracted rates and investigate any discrepancies
- Deal with suppliers by phone, fax or email reconciling and investigating supplier accounts
- Code and input all foreign invoice details to allow for payment to be made using the Sage accounts package
- Produce foreign payment runs - raising foreign bank account cheques and processing BACS payments
- Reconcile bank accounts on a monthly basis

Individuals that would be ideal for the Finance Assistant role will be able to demonstrate

- A sound understanding of accounts procedures and computerised accounts packages
- Strong organisational skills
- Previous work experience of dealing with foreign currencies/invoicing
- The ability to speak in a European language - French/German/Spanish (Desirable)
- High levels of accuracy and attention to detail

To apply for this excellent opportunity as Finance Assistant for this leading specialist travel company call PAUL on 0161 238 4482 or email your CV to paulm@candm.co.uk or apply below

C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are a registered agency with the Recruitment and Employment Confederation and committed to equality of opportunity for all candidates.

For more opportunities, please visit www.candm.co.uk.

German Speaking Credit Controller

2008-11-26 10:57:04

Title: German Speaking Credit Controller
Salary: GBP22000 to GBP24000 per annum
Location: Lancashire - North West, United Kingdom
Languages: German
Posted: 26th Nov 2008

German speaking Credit Control. To take full responsibility for Debt Management of your designated customer segment.
This is a 6 month fixed term contract.

You must be fluent in German and have at least 2 years credit control experience in a Business to Business environment.

Key Responsibilities:

To ensure all relevant documentation is completed and necessary credit checks carried out for new credit applications
To prepare all necessary documentation for the raising of manual invoices and credits, and to obtain all necessary authorisations prior to input to the system.
To manage the credit limits
To chase outstanding debts
To produce Credit Note analysis by reason code and market on a monthly basis in accordance with the month-end timetable.
To resolve account queries via liaison with other departments.
To perform daily cash postings on System 21
To perform any other ad-hoc duties as and when required by the European Credit Manager.
To record account history accurately onto JBA ensuring that each account is up to date with relevant comments
To cover in customer services department as and when required

Key Contacts:

Financial Controller
Finance department (Treasury, Financial Accounting)
Customer Services teams in UK
Sales Team

Requirements - skills, behaviours, training:

Able to communicate well with customers (small retailers, large chains, company staff) - confident, assertive and polite on the telephone.
Language skills
Able to proactively manage customer base to ensure timely payment of invoices
Good numeracy and keyboard skills with high level of accuracy
Good level of Excel skills
Computerised integrated accounting system experience
Credit control experience
Ability to work to deadlines both daily and at month-ends and prioritise own work accordingly.