<?xml version="1.0" encoding="iso-8859-1"?>
<!-- Generated on Tue, 02 Dec 2008 20:52:37 +0000 -->
<rss version="2.0">
  <channel>
    <title>Top Language Jobs</title>
    <link>http://www.toplanguagejobs.co.uk</link>
    <description>German Jobs in Scotland </description>
    <language>en-us</language>
    <managingEditor>support@toplanguagejobs.co.uk</managingEditor>
    <webMaster>support@toplanguagejobs.co.uk</webMaster>
    <generator>PHP RSS Feed Generator</generator>
    <item>
      <title>Hilton Reservations &amp; Customer Care  German &amp; French</title>
      <description>Title: Hilton Reservations &amp; Customer Care  German &amp; French&lt;br&gt;
Salary:  £ 6.86 per hour plus bonus opportunity and benefits &lt;br&gt;
Location: Scotland, United Kingdom&lt;br&gt;
Languages: English, French, German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
Hilton portfolio now includes over 2,800 hotels worldwide, and Hilton Reservations &amp; Customer Care (HRCC) in Glasgow forms part of Hiltons International Contact Centre organisation. We handle inbound reservations, Hilton HHonors loyalty programme and customer service contacts for Hiltons global brands.&lt;br /&gt;
&lt;br /&gt;
Although we have a base in the city centre of Glasgow, we now have opportunities to expand our operation to working from home. This exciting project means that under the remote supervision of a Team Leader, you will handle Hilton Reservations &amp; Customer Care contacts from the comfort of your own home.&lt;br /&gt;
&lt;br /&gt;
The HRCC Agent who works from home will have key performance targets relating to sales conversion of contacts and quality of customer service. We will ensure that our agents who work from home have remote support.&lt;br /&gt;
&lt;br /&gt;
Based: Your own Home (any UK location may be considered)&lt;br /&gt;
&lt;br /&gt;
Requirements&lt;br /&gt;
	Fluency in English and at least one of the following languages: German &amp; French&lt;br /&gt;
	A private, quiet office space at home (inaccessible to family during working hours) &lt;br /&gt;
	Your own desk &amp; chair &lt;br /&gt;
	Broadband connection, 2nd telephone line and monitor (you will be reimbursed for installation of 2nd Line) &lt;br /&gt;
	Initial training within HRCC office in city centre of Glasgow for 6 -10 weeks (paid at normal hourly rate) &lt;br /&gt;
&lt;br /&gt;
Qualities&lt;br /&gt;
	Ability to work well using self motivation and without on site supervision &lt;br /&gt;
	Dependable and trustworthy &lt;br /&gt;
	Good organisational skills &lt;br /&gt;
	Excellent written and verbal communication skills &lt;br /&gt;
	Willingness to work through problem solving issues &lt;br /&gt;
	Basic PC trouble shooting proficiency &lt;br /&gt;
	Good numeracy and literacy skills &lt;br /&gt;
	Good keyboard skills &lt;br /&gt;
	Positive engaging attitude &lt;br /&gt;
	Customer service experience - advantageous&lt;br /&gt;
 &lt;br /&gt;
Training: &lt;br /&gt;
	A 6-10 week training programme will be conducted on site in the HRCC office in Glasgow city centre (easily accessible by public transport). Training will be paid at the normal hourly rate.&lt;br /&gt;
	Travelling during initial training, on site visits for training, coaching and hotel presentations may be required and will be reimbursed by the company.&lt;br /&gt;
&lt;br /&gt;
Shift Pattern: Flexible &lt;br /&gt;
Hours: Part time and Full time up to 37.5 hours per week (5 days out of 7)&lt;br /&gt;
&lt;br /&gt;
Operational hours: 6am - Midnight - 7 days per week (opening hours of language lines may vary)&lt;br /&gt;
&lt;br /&gt;
Benefits: As the number one hotel chain in the world, with over 2,800 properties worldwide, you can receive discounted accommodation for yourself and family upon gaining membership to our Hilton Club. &lt;br /&gt;
&lt;br /&gt;
£ 6.86 per hour plus bonus opportunity and benefits&lt;br /&gt;
&lt;br /&gt;
We are an equal opportunities employer.&lt;br /&gt;
&lt;br /&gt;
If you are interested in this opportunity, please click on the &quot;apply&quot; button below.</description>
      <link>http://www.toplanguagejobs.co.uk/job-190611.html</link>
      <pubDate>2008-11-26 16:53:59</pubDate>
    </item>
    <item>
      <title>Wanted! - Fluent French and German business developer for International IT client!</title>
      <description>Title: Wanted! - Fluent French and German business developer for International IT client!&lt;br&gt;
Salary: On application&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: French, German&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Wanted! - Fluent French and German business developer for International IT client!&lt;br /&gt;
&lt;br /&gt;
Your role will be to develop and actively secure business in the German and French market place. This will be achieved by an assortment of sales activity including calls, emails and marketing activity in order to meet prescribed performance targets.&lt;br /&gt;
&lt;br /&gt;
You will come from a solid sales background that shows a proactive working method, proven sales track record, ability to manage work and meet deadlines.&lt;br /&gt;
&lt;br /&gt;
You may also have an account management background that can show a high level of customer care in the French and German markets and the ability to get past &quot;gatekeepers&quot;&lt;br /&gt;
&lt;br /&gt;
The client offers you an excellent salary, superb facilities and a training and support structure second to none. With career opportunities and a great range of high spec IT equipment available to you your role will be to be the main point of contact for the clients for the full sales cycle.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-206591.html</link>
      <pubDate>2008-12-02 16:00:38</pubDate>
    </item>
    <item>
      <title>German Speaking Technical Support Advisor</title>
      <description>Title: German Speaking Technical Support Advisor&lt;br&gt;
Salary: £15,500 - £20,000 per annum&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
An exciting opportunity exists in a dynamic international organisation.  You will be using your IT and language skills while working in an English speaking environment.  By joining this company you would be part of a multi-cultural and social network of people.  This provides an enjoyable working atmosphere in which there is the opportunity to advance your career.  The companys modern facility boasts a free gym, tennis courts, football pitch, canteen, shop, library and unlimited parking.&lt;br /&gt;
								&lt;br /&gt;
The Role Requires:		&lt;br /&gt;
				&lt;br /&gt;
	Exceptional communication skills in German and English&lt;br /&gt;
	Knowledge of UNIX/LINUX/SOLARIS&lt;br /&gt;
	Previous helpdesk/troubleshooting experience&lt;br /&gt;
	Excellent customer service skills&lt;br /&gt;
		&lt;br /&gt;
Responsibilities Include:	&lt;br /&gt;
&lt;br /&gt;
	Dealing with technical queries via fax, e-mail, telephone and mail&lt;br /&gt;
	Logging calls accurately and in accordance with guidelines&lt;br /&gt;
	Solving customers technical queries in an efficient and friendly manner&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-86880.html</link>
      <pubDate>2008-12-01 14:17:52</pubDate>
    </item>
    <item>
      <title>Multilingual Technical Support Advisor</title>
      <description>Title: Multilingual Technical Support Advisor&lt;br&gt;
Salary: £15,500 per annum&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: Dutch, German, Spanish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION?  DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION?  DO YOU WANT TO LIVE IN SCOTLANDS BEAUTIFUL AND EXCITING CAPITAL CITY?  &lt;br /&gt;
&lt;br /&gt;
You will be using your technical knowledge and language skills to assist customers with cutting edge global IT products.  Excellent training and job coaching will be provided with the possibility of career advancement.  By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.&lt;br /&gt;
								&lt;br /&gt;
You must have:		&lt;br /&gt;
				&lt;br /&gt;
	Exceptional communication skills in English and one other European language&lt;br /&gt;
	Knowledge of operating systems (UNIX/LINUX) and networking&lt;br /&gt;
	Excellent customer service skills&lt;br /&gt;
	Helpdesk support experience would be an advantage&lt;br /&gt;
		&lt;br /&gt;
Your job will involve:	&lt;br /&gt;
&lt;br /&gt;
	Technical business to business and customer support via telephone and e-mail&lt;br /&gt;
	Technical computing support for software packages and programs used by engineering, science companies and universities&lt;br /&gt;
	Troubleshooting on various programs and software, some which provide mathematical computation and financial analysis and modelling, simulating, and analysing of dynamic systems&lt;br /&gt;
&lt;br /&gt;
We will:&lt;br /&gt;
&lt;br /&gt;
	Provide first class support and assistance &lt;br /&gt;
	Help with relocation if required&lt;br /&gt;
&lt;br /&gt;
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-169021.html</link>
      <pubDate>2008-12-01 14:17:52</pubDate>
    </item>
    <item>
      <title>German Speaking Technical Support Advisor</title>
      <description>Title: German Speaking Technical Support Advisor&lt;br&gt;
Salary: £15,500 per annum&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION?  DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION?  DO YOU WANT TO WORK IN SCOTLANDS BEAUTIFUL AND EXCITING CAPITAL CITY?  READ ON TO FIND OUT MORE!&lt;br /&gt;
&lt;br /&gt;
You will be using your technical knowledge and language skills to assist customers with cutting edge global products.  Excellent training and job coaching will be provided with the possibility of career advancement.  By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.    &lt;br /&gt;
     &lt;br /&gt;
You must have:	&lt;br /&gt;
&lt;br /&gt;
	Good communication skills in English and German&lt;br /&gt;
	Technical knowledge (UNIX/LINUX an advantage)&lt;br /&gt;
	Excellent customer service skills&lt;br /&gt;
	Willingness to learn (training will be provided)&lt;br /&gt;
&lt;br /&gt;
Your job will involve:	&lt;br /&gt;
&lt;br /&gt;
	Providing technical support via e-mail and telephone&lt;br /&gt;
	Logging calls accurately and in accordance with guidelines&lt;br /&gt;
	Solving customers technical queries in an efficient and polite manner&lt;br /&gt;
&lt;br /&gt;
We will:&lt;br /&gt;
&lt;br /&gt;
	Provide first class support and assistance &lt;br /&gt;
	Help with relocation if required&lt;br /&gt;
&lt;br /&gt;
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-171621.html</link>
      <pubDate>2008-12-01 14:17:52</pubDate>
    </item>
    <item>
      <title>German Speaking - Web Content Editor </title>
      <description>Title: German Speaking - Web Content Editor &lt;br&gt;
Salary: c£17,000&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
We are currently looking for a number of German speaking Web Content Co-Ordinators for a well known client based in Glasgow City Centre.&lt;br /&gt;
&lt;br /&gt;
Working as part of a team and liaising with other departments you will be responsible for dealing with the publication of all web content on a german language website ensuring that all information uploaded is accurate and up to date.&lt;br /&gt;
&lt;br /&gt;
Excellent written and oral German is essential and ideally you will have some experience or understanding of online media.&lt;br /&gt;
&lt;br /&gt;
This is a contract role starting early November for approximately 2-3 months.&lt;br /&gt;
&lt;br /&gt;
NB Ideally we are looking for native German speakers or someone who has lived and worked in Germany previously.&lt;br /&gt;
&lt;br /&gt;
Salary pro rata c£17,000</description>
      <link>http://www.toplanguagejobs.co.uk/job-176971.html</link>
      <pubDate>2008-12-01 14:17:52</pubDate>
    </item>
    <item>
      <title>German Speaking Customer Service Advisor</title>
      <description>Title: German Speaking Customer Service Advisor&lt;br&gt;
Salary: £13,400 per annum&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION?  DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION?  DO YOU WANT TO LIVE IN SCOTLANDS BEAUTIFUL AND EXCITING CAPITAL CITY?  READ ON TO FIND OUT MORE!&lt;br /&gt;
	&lt;br /&gt;
You will be using your customer service and language skills to assist customers with cutting edge global products.  Superb training and job coaching will be provided with the possibility of career advancement.  By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.&lt;br /&gt;
								&lt;br /&gt;
You must have:		&lt;br /&gt;
				&lt;br /&gt;
	Excellent spoken and written English and German&lt;br /&gt;
	Customer service experience&lt;br /&gt;
	Computer literacy&lt;br /&gt;
	Good communication and administrative skills&lt;br /&gt;
		&lt;br /&gt;
Your job will involve:&lt;br /&gt;
&lt;br /&gt;
	Providing general product information&lt;br /&gt;
	Dealing with day to day enquiries&lt;br /&gt;
	Related administrative work	&lt;br /&gt;
&lt;br /&gt;
We will:&lt;br /&gt;
&lt;br /&gt;
	Provide first class support and assistance &lt;br /&gt;
	Help with relocation if required&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-184221.html</link>
      <pubDate>2008-12-01 14:17:52</pubDate>
    </item>
    <item>
      <title>German Customer Service Agent</title>
      <description>Title: German Customer Service Agent&lt;br&gt;
Salary: GBP14000 to GBP15000 per annum&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 28th Nov 2008&lt;br&gt;&lt;br&gt;
German Customer Service Representatives - Greenock, Scotland&lt;br /&gt;
Salary £14,000-£15,000&lt;br /&gt;
+ Relocation package&lt;br /&gt;
&lt;br /&gt;
You are fluent in German &amp; have a good grasp of English - &amp; you love dealing with customers over the telephone. It is these skills, plus an attention to detail, that our client is looking for. &lt;br /&gt;
&lt;br /&gt;
That client is one of the world\'s leading IT companies. You will work at the front line of their organisation - the point at which a busy, supportive culture comes together within a sociable and multicultural environment.&lt;br /&gt;
&lt;br /&gt;
There are some excellent benefits:&lt;br /&gt;
&lt;br /&gt;
Good basic salary &lt;br /&gt;
Full training&lt;br /&gt;
Flexible working hours &lt;br /&gt;
Free flight to Scotland plus relocation expenses (if required)&lt;br /&gt;
20 days\' holiday a year&lt;br /&gt;
Free parking on-site&lt;br /&gt;
&lt;br /&gt;
Best of all, you\'ll be improving your knowledge of business English within a company that all future employers will know &amp; respect.</description>
      <link>http://www.toplanguagejobs.co.uk/job-87451.html</link>
      <pubDate>2008-11-28 17:01:07</pubDate>
    </item>
    <item>
      <title>German Reservation &amp; Customer Care Agent</title>
      <description>Title: German Reservation &amp; Customer Care Agent&lt;br&gt;
Salary: GBP13377 to GBP13377 per annumBenefits &amp; bonuses&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 28th Nov 2008&lt;br&gt;&lt;br&gt;
German Reservation &amp; Customer Care Agent &lt;br /&gt;
Location: Glasgow &lt;br /&gt;
Salary GBP 6.86/hr&lt;br /&gt;
Hours: Full time - 37.5 hours  (5 days out of 7) &lt;br /&gt;
Operational hours: 7 am - 8pm -7 days per week &lt;br /&gt;
Shift Pattern: Flexible &lt;br /&gt;
Salary: £ 6.86 per hour (equivalent of £13,377 gross per annum) plus bonus opportunity and benefits &lt;br /&gt;
&lt;br /&gt;
Handle inbound reservations, loyalty programme &amp; customer service contacts.&lt;br /&gt;
&lt;br /&gt;
Requirements:&lt;br /&gt;
&lt;br /&gt;
Fluency in English &amp; German&lt;br /&gt;
&lt;br /&gt;
Qualities:&lt;br /&gt;
&lt;br /&gt;
	Strong written &amp; verbal communication skills&lt;br /&gt;
&lt;br /&gt;
	Good numeracy &amp; literacy skills &lt;br /&gt;
&lt;br /&gt;
	Good keyboard Skills&lt;br /&gt;
&lt;br /&gt;
	Positive engaging attitude&lt;br /&gt;
&lt;br /&gt;
	Experience in Customer Service would be advantageous&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Key Accountabilities:&lt;br /&gt;
&lt;br /&gt;
	To handle incoming contacts as per Quality Protocol requirements thereby ensuring the attention to detail our customers expect.&lt;br /&gt;
&lt;br /&gt;
	To handle enquires &amp; advise of the Terms &amp; Conditions of our clients programme utilising the appropriate systems &amp; tools.&lt;br /&gt;
&lt;br /&gt;
	To keep up-to-date with all aspects of the procedures &amp; protocol in both sales &amp; customer care.&lt;br /&gt;
&lt;br /&gt;
	To take individual &amp; collective pride in your own &amp; the achievements of your team as we deliver the highest levels of customer service throughout the  family of brands.&lt;br /&gt;
&lt;br /&gt;
	Achieve &amp; where possible exceed all appropriate targets as agreed with your development coach.&lt;br /&gt;
&lt;br /&gt;
	Actively responsible for the Health &amp; Safety of yourself &amp; others that may be affected by your acts &amp; omissions whilst at work.&lt;br /&gt;
&lt;br /&gt;
	Recognise the positive influence that your own involvement and participation has when working within a larger team &amp; organisation.&lt;br /&gt;
&lt;br /&gt;
	Be enthusiastic &amp; demonstrate your commitment &amp; professionalism.</description>
      <link>http://www.toplanguagejobs.co.uk/job-182141.html</link>
      <pubDate>2008-11-28 15:30:08</pubDate>
    </item>
    <item>
      <title>German Customer Service</title>
      <description>Title: German Customer Service&lt;br&gt;
Salary: GBP13000 to GBP15500 per annum&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
Do you enjoy working in a fast paced, inbound call centre environment, then this could be the ideal role for you. &lt;br /&gt;
&lt;br /&gt;
You will be responsible for processing high volume inbound calls in German and dealing with a range of customer service queries from delivery shortages to invoice/account queries through to taking orders. &lt;br /&gt;
You will also be dealing with some helpdesk calls and providing technical support to customers (full training provided). &lt;br /&gt;
&lt;br /&gt;
You are likely to have experience working in a call centre or dealing with high volume calls, be able to multitask and have good computer and data entry skills. &lt;br /&gt;
&lt;br /&gt;
No relocation package available so applicants must live in commutable distance from Glasgow city centre</description>
      <link>http://www.toplanguagejobs.co.uk/job-199371.html</link>
      <pubDate>2008-11-26 17:04:30</pubDate>
    </item>
    <item>
      <title>German speakers in Scotland</title>
      <description>Title: German speakers in Scotland&lt;br&gt;
Salary: 14000 - 15000&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
You're fluent in  German  and have a good grasp of English - and you love dealing with customers over the telephone. It's these skills, plus an attention to detail, that our client is looking for. &lt;br /&gt;
&lt;br /&gt;
Our client is one of the world's leading IT companies. You'll work at the front line of their organisation - the point at which a busy, supportive culture comes together within a sociable and multicultural environment&lt;br /&gt;
&lt;br /&gt;
Position&lt;br /&gt;
-German Customer Service Representatives&lt;br /&gt;
-Based in: Greenock, Scotland&lt;br /&gt;
-Salary: £14,000- £15,000&lt;br /&gt;
-Relocation package:  available if required&lt;br /&gt;
-Recruitment process: telephone interview + f2f interview in Berlin&lt;br /&gt;
-Benefits: good basic salary, full training,flexible working hours, free flight to Scotland plus relocation expenses (if required), 20 days' holiday a year and free parking on-site&lt;br /&gt;
&lt;br /&gt;
Best of all, you'll be improving your knowledge of business English within a company that all future employers will know and respect.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-141571.html</link>
      <pubDate>2008-11-26 14:47:43</pubDate>
    </item>
    <item>
      <title>German Customer Care Agent - Home Based</title>
      <description>Title: German Customer Care Agent - Home Based&lt;br&gt;
Salary: GBP13377 to GBP13377 per annumBonus + benefits&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
German Customer Care Representatives - Home Working&lt;br /&gt;
&lt;br /&gt;
Based: Your own Home (Central Belt of Scotland) &lt;br /&gt;
Hours: Full time up to 37.5 hours per week&lt;br /&gt;
Operational hours: 7am - 8pm  - 7 days per week&lt;br /&gt;
Shift Pattern: Flexible &lt;br /&gt;
&lt;br /&gt;
Salary: £ 6.86 per hour (equivalent of £13,377 gross per annum) plus bonus opportunity and benefits &lt;br /&gt;
&lt;br /&gt;
Our client has a base in the city centre of Glasgow and have opportunities to expand the operation to working from home. This project means that under the remote supervision of a Team Leader, you will handle Customer Care contacts from the comfort of your own home.&lt;br /&gt;
&lt;br /&gt;
Requirements:&lt;br /&gt;
&lt;br /&gt;
Fluency in English and German. &lt;br /&gt;
A private, quiet office space at home (inaccessible to family during working hours) &lt;br /&gt;
Your own desk &amp; chair &lt;br /&gt;
Broadband connection, 2nd telephone line and monitor (cost reimbursed if installation of a 2nd line is required). &lt;br /&gt;
Preferably reside in the central belt of Scotland.&lt;br /&gt;
Initial training in Glasgow City Centre for 6 weeks paid at normal hourly rate.&lt;br /&gt;
 &lt;br /&gt;
Qualities:&lt;br /&gt;
&lt;br /&gt;
Ability to work well using self motivation and without on site supervision &lt;br /&gt;
Good organisational skills &lt;br /&gt;
Excellent written and verbal communication skills &lt;br /&gt;
Basic PC trouble shooting proficiency &lt;br /&gt;
Good numeracy and literacy skills &lt;br /&gt;
Good keyboard skills &lt;br /&gt;
Customer service experience - advantageous&lt;br /&gt;
 &lt;br /&gt;
Training:  &lt;br /&gt;
&lt;br /&gt;
A 6 week training programme will be conducted on site in Glasgow city centre.</description>
      <link>http://www.toplanguagejobs.co.uk/job-165751.html</link>
      <pubDate>2008-11-26 14:47:43</pubDate>
    </item>
    <item>
      <title>German Customer Care Agent</title>
      <description>Title: German Customer Care Agent&lt;br&gt;
Salary: GBP13400 to GBP14000 per annum&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
Office Based Reservation &amp; Customer Care Agent &lt;br /&gt;
&lt;br /&gt;
Hours: Full time - 37.5 hours  (5 days out of 7) &lt;br /&gt;
Operational hours: 7 am - 8pm -7 days per week &lt;br /&gt;
Shift Pattern: Flexible &lt;br /&gt;
Salary: £ 6.86 per hour (equivalent of £13,377 gross per annum) plus bonus opportunity and benefits &lt;br /&gt;
&lt;br /&gt;
Handle inbound reservations, loyalty programme and customer service contacts.&lt;br /&gt;
&lt;br /&gt;
Requirements:&lt;br /&gt;
&lt;br /&gt;
· Fluency in English and German&lt;br /&gt;
&lt;br /&gt;
Qualities:&lt;br /&gt;
&lt;br /&gt;
· Strong written and verbal communication skills&lt;br /&gt;
&lt;br /&gt;
· Good numeracy and literacy skills &lt;br /&gt;
&lt;br /&gt;
· Good keyboard Skills&lt;br /&gt;
&lt;br /&gt;
· Positive engaging attitude&lt;br /&gt;
&lt;br /&gt;
· Experience in Customer Service would be advantageous&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Key Accountabilities:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
· To handle incoming contacts as per Quality Protocol requirements thereby ensuring the attention to detail our customers expect.&lt;br /&gt;
&lt;br /&gt;
· To handle enquires and advise of the Terms and Conditions of our clients programme utilising the appropriate systems and tools.&lt;br /&gt;
&lt;br /&gt;
· To keep up-to-date with all aspects of the procedures and protocol in both sales and customer care.&lt;br /&gt;
&lt;br /&gt;
· To take individual and collective pride in your own and the achievements of your team as we deliver the highest levels of customer service throughout the Hilton family of brands.&lt;br /&gt;
&lt;br /&gt;
· Achieve and where possible exceed all appropriate targets as agreed with your development coach.&lt;br /&gt;
&lt;br /&gt;
· Actively responsible for the Health and Safety of yourself and others that may be affected by your acts and omissions whilst at work.&lt;br /&gt;
&lt;br /&gt;
· Recognise the positive influence that your own involvement and participation has when working within a larger team and organisation.&lt;br /&gt;
&lt;br /&gt;
· Be enthusiastic and demonstrate your commitment and professionalism.</description>
      <link>http://www.toplanguagejobs.co.uk/job-172961.html</link>
      <pubDate>2008-11-26 14:47:43</pubDate>
    </item>
    <item>
      <title>German SpeakingTeam Member</title>
      <description>Title: German SpeakingTeam Member&lt;br&gt;
Salary: GBP13000 to GBP15000 per annum&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
Location: Glasgow city centre&lt;br /&gt;
&lt;br /&gt;
Invoice processing team within the Accounts Payable function&lt;br /&gt;
&lt;br /&gt;
Key tasks and duties:&lt;br /&gt;
&lt;br /&gt;
The main area of responsibility would be within the AP invoice processing team, ensuring the team deliver our service level agreements.&lt;br /&gt;
The key duties are to process all AP invoices with input and accuracy targets that are set ensuring the team maintain green traffic light rating.&lt;br /&gt;
Maintaining parked items and following through with customer focal points to resolution.&lt;br /&gt;
Manage the daily mail receipt and prepare for scanning.&lt;br /&gt;
Record all invoices returned to suppliers due to invoice not being RTP compliant.&lt;br /&gt;
&lt;br /&gt;
Personal attributes: &lt;br /&gt;
&lt;br /&gt;
Excellent customer service skills.&lt;br /&gt;
Very good attention to detail.&lt;br /&gt;
Accurate and efficient.&lt;br /&gt;
Strong team player.&lt;br /&gt;
Excellent communication skills.&lt;br /&gt;
Good organizational skills.&lt;br /&gt;
Drive to achieve.&lt;br /&gt;
 &lt;br /&gt;
Any Additional Info:&lt;br /&gt;
&lt;br /&gt;
Language Essential : German</description>
      <link>http://www.toplanguagejobs.co.uk/job-181151.html</link>
      <pubDate>2008-11-26 14:47:43</pubDate>
    </item>
    <item>
      <title>German Customer Care Agent - Home Based</title>
      <description>Title: German Customer Care Agent - Home Based&lt;br&gt;
Salary: GBP13377 to GBP13377 per annumBonus + benefits&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
German Customer Care Representatives - Home Working&lt;br /&gt;
&lt;br /&gt;
Based: Your own Home (Central Belt of Scotland) &lt;br /&gt;
Hours: Full time up to 37.5 hours per week&lt;br /&gt;
Operational hours: 7am - 8pm  - 7 days per week&lt;br /&gt;
Shift Pattern: Flexible &lt;br /&gt;
&lt;br /&gt;
Salary: £ 6.86 per hour (equivalent of £13,377 gross per annum) plus bonus opportunity and benefits &lt;br /&gt;
&lt;br /&gt;
Our client has a base in the city centre of Glasgow and have opportunities to expand the operation to working from home. This project means that under the remote supervision of a Team Leader, you will handle Customer Care contacts from the comfort of your own home.&lt;br /&gt;
&lt;br /&gt;
Requirements:&lt;br /&gt;
&lt;br /&gt;
Fluency in English and German. &lt;br /&gt;
A private, quiet office space at home (inaccessible to family during working hours) &lt;br /&gt;
Your own desk &amp; chair &lt;br /&gt;
Broadband connection, 2nd telephone line and monitor (cost reimbursed if installation of a 2nd line is required). &lt;br /&gt;
Preferably reside in the central belt of Scotland.&lt;br /&gt;
Initial training in Glasgow City Centre for 6 weeks paid at normal hourly rate.&lt;br /&gt;
 &lt;br /&gt;
Qualities:&lt;br /&gt;
&lt;br /&gt;
Ability to work well using self motivation and without on site supervision &lt;br /&gt;
Good organisational skills &lt;br /&gt;
Excellent written and verbal communication skills &lt;br /&gt;
Basic PC trouble shooting proficiency &lt;br /&gt;
Good numeracy and literacy skills &lt;br /&gt;
Good keyboard skills &lt;br /&gt;
Customer service experience - advantageous&lt;br /&gt;
 &lt;br /&gt;
Training:  &lt;br /&gt;
&lt;br /&gt;
A 6 week training programme will be conducted on site in Glasgow city centre.</description>
      <link>http://www.toplanguagejobs.co.uk/job-193091.html</link>
      <pubDate>2008-11-26 14:47:43</pubDate>
    </item>
    <item>
      <title>Customer Support Service - German</title>
      <description>Title: Customer Support Service - German&lt;br&gt;
Salary: 15,000&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: English, German&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
My client is a successful IT company with offices worldwide and is currently recruiting for a Sanish-speaking Customer Support Representative to join their office in West Lothians.&lt;br /&gt;
&lt;br /&gt;
The Role:&lt;br /&gt;
You will be responsible for providing support product support by phone and e-mail. Conduct thorough analysis of customer problems and answer customer questions will be one of your daily tasks. You will proactively and accurately document cases, and serve as central customer contact. &lt;br /&gt;
&lt;br /&gt;
Candidate Profile:&lt;br /&gt;
The successful candidate will demonstrate the following competencies:&lt;br /&gt;
-You will be fluent to native level in German as well as English&lt;br /&gt;
-Very good customer service skills by responding promptly to customer needs and by meeting commitments as well as first class problem solving skills &lt;br /&gt;
-Good knowledge of the different Windows OS and troubleshooting.&lt;br /&gt;
&lt;br /&gt;
Salary/Additional Information:&lt;br /&gt;
The salary for this position is £15000 per annum plus excellent Benefits. This company offers a fantastic working environment, which included an onsite Gym as well as great training.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Maxwell Bruce operates as an Employment Agency in providing permanent or contract job-seeking services and as an Employment Business in providing temporary job-seeking services.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-164451.html</link>
      <pubDate>2008-11-26 11:12:39</pubDate>
    </item>
  </channel>
</rss>