http://www.toplanguagejobs.co.uk French Jobs in Hertfordshire en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: French Speaking Ski Accommodation Controller - Hertford <br> Salary: Excellent<br> Location: Hertfordshire - South East, United Kingdom<br> Languages: English, French<br> Posted: 2nd Dec 2008<br><br> 6 month temporary contract (possibility to extend to permanent for right candidate) <br /> <br /> At A Glance <br /> <br /> Provide a professional, efficient and quality telephone service to direct customers, travel agents and internal customers. Administer and manage the accommodation held on contract to meet deadlines and maximise usage.<br /> <br /> What You'll Be Doing <br /> <br /> • Respond to calls and correspondence from customers and travel agents to deliver on company sales and service targets. <br /> • Use internal computer packages to make reservations, administer bookings/queries, make amendments, or reply to customer correspondence <br /> • Identify customer needs and pro-actively sell additional services eg insurance and ski pack items. <br /> • Develop and maintain strong relationships with key hoteliers and suppliers.<br /> • Manage the allocation of accommodation held ensuring allocations of rooms are on sale or removed from sale at the right time.<br /> • Source additional rooms where required by the needs of the business<br /> • Respond to calls and correspondence from hoteliers and administer confirmations and cancellations to meet contracted deadlines and minimise losses to the Company.<br /> • Liaise with Team Leaders to aid problem resolution <br /> • Assist with manning of Company out of hours ‘on call’ rota as required to assist customers on departure <br /> • Escalate to all relevant areas, key issues in line with company procedures <br /> • Represent company at key marketing events e.g. ski shows <br /> • Process all administration within Company and ABTA guidelines and timescales <br /> • Minimise losses to the Company through due diligence<br /> <br /> What We're Looking For <br /> • Customer service skills and/or travel experience <br /> • Sales Driven <br /> • Excellent Verbal and written communication skills<br /> • Ability to develop rapport and maintain strong relationships <br /> • Spoken and written French an essential<br /> • Positive “can do” attitude <br /> • Accuracy and attention to detail <br /> • Experience of working under pressure and meeting deadlines<br /> • Keyboard skills/ PC literate in Word and Excel <br /> • Ability to work to own initiative <br /> • Flexible and adaptable <br /> • An organised approach to work<br /> Additional Information <br /> <br /> • Our opening hours are 9am-8pm Monday-Friday, 10am-5pm Saturday <br /> • Shifts will be allocated on a rota basis in advance <br /> • The contract is designed on Annualised Hours <br /> • Flexibility with working hours is essential <br /> <br /> http://www.toplanguagejobs.co.uk/job-189341.html 2008-12-02 15:34:22 Title: UNIX System Administrator<br> Salary: £25 - £38 per annum + benefits<br> Location: Hertfordshire - South East, United Kingdom<br> Languages: French<br> Posted: 28th Nov 2008<br><br> UNIX / LINUX Systems Administrator. Must have experience of clusters (within LINUX / REdhat environment), Any experience of SUN an advantage. http://www.toplanguagejobs.co.uk/job-146731.html 2008-11-28 14:34:02