<?xml version="1.0" encoding="iso-8859-1"?>
<!-- Generated on Tue, 02 Dec 2008 21:45:27 +0000 -->
<rss version="2.0">
  <channel>
    <title>Top Language Jobs</title>
    <link>http://www.toplanguagejobs.co.uk</link>
    <description>Finnish Customer Service, Call Centre Jobs in United Kingdom </description>
    <language>en-us</language>
    <managingEditor>support@toplanguagejobs.co.uk</managingEditor>
    <webMaster>support@toplanguagejobs.co.uk</webMaster>
    <generator>PHP RSS Feed Generator</generator>
    <item>
      <title>Nordic Speaking Customer Care Representative</title>
      <description>Title: Nordic Speaking Customer Care Representative&lt;br&gt;
Salary: Excellent - Apply for details&lt;br&gt;
Location: West London - London, United Kingdom&lt;br&gt;
Languages: Danish, Finnish, Norwegian, Swedish, Flemish&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
We are currently looking to recruit a permanent Customer Care Representative for our Customer Care teams here at QIAGEN. &lt;br /&gt;
&lt;br /&gt;
Based in the UK Office near Gatwick airport, and working as a key member supporting our Customer Care team, this person will be responsible for providing professional customer support as well as assisting our Field Sales and Service teams. &lt;br /&gt;
&lt;br /&gt;
Responsibilities will include processing orders in an accurate and timely manner, customer support by telephone, fax and e-mail, handling customer enquiries, assisting with tenders, contracts and quotations as well as providing support for other service related processes.&lt;br /&gt;
&lt;br /&gt;
The successful applicant will have considerable previous Customer Care experience in a commercial office environment and will possess an excellent telephone manner and communication skills. A familiarity with standard office software is also essential and preferably a working knowledge of SAP. A basic knowledge of molecular handling will be an advantage to any applicant. &lt;br /&gt;
&lt;br /&gt;
Please note that dual language skills would be ideal and we would welcome applications from native Nordic language speakers who are fluent in English. &lt;br /&gt;
&lt;br /&gt;
Candidates will be responsible for maintaining good relationships with our customers and European colleagues. Professionalism, motivation and the ability to work flexibly in a team as well as individually; are essential. &lt;br /&gt;
&lt;br /&gt;
The closing date for forwarding CVs to us is 9th December 2008.&lt;br /&gt;
 &lt;br /&gt;
If you are interested in this position please send your application to QIAGEN HR: &lt;br /&gt;
&lt;br /&gt;
N.B. All applications must include candidates current salary details and any benefits.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-206631.html</link>
      <pubDate>2008-12-02 17:25:31</pubDate>
    </item>
    <item>
      <title>Finnish and Swedish Customer Care Specialist</title>
      <description>Title: Finnish and Swedish Customer Care Specialist&lt;br&gt;
Salary: £15-17k + Benefits&lt;br&gt;
Location: Lanarkshire - Scotland, United Kingdom&lt;br&gt;
Languages: Finnish, Swedish&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Finnish/Swedish Customer Care Specialist&lt;br /&gt;
&lt;br /&gt;
Salary: £15-17k + Benefits &lt;br /&gt;
Location: Motherwell&lt;br /&gt;
&lt;br /&gt;
Honeywell Automation and Control Solutions (ACS) is a $12.5 billion strategic business group applying sensing and control expertise that helps create safer, more comfortable, more secure, and more productive environments. ACS provides customers controls for heating, ventilating, and air conditioning, security systems, fire alarm systems, and energy management solutions. From home thermostats to large commercial building management systems, Honeywell ACS is a global leader.&lt;br /&gt;
 &lt;br /&gt;
 &lt;br /&gt;
The Global Customer Care Centre (GCCC) handles calls from customers and engineers&lt;br /&gt;
The team of c. 30 Customer Care Specialists follow defined work processes to ensure effective delivery of Service Call Management, Field Engineer Dispatching and Back Office Processes.&lt;br /&gt;
 &lt;br /&gt;
Call Management &amp; Service Escalations&lt;br /&gt;
	Respond appropriately to telephone calls, emails, faxes and postal queries from both internal and external customers &lt;br /&gt;
	Log, Dispatch and Monitor Service calls in Service Management System in accordance with process. &lt;br /&gt;
	Apply Escalation Processes where necessary in a timely and efficient manner&lt;br /&gt;
	Use appropriate communication methods to fully determine and understand customer needs and take appropriate action to resolve customer queries&lt;br /&gt;
	As necessary pass queries to higher-level assistance within the GCCC or appropriate next level support organization&lt;br /&gt;
	Respond to the customer's needs, questions and concerns in an accurate and timely manner&lt;br /&gt;
	Check status of calls to ensure call completion, taking action as necessary to remove barriers and obstacles, which prevent call completion&lt;br /&gt;
	Provide backup for remainder of team during peak volumes, where appropriate&lt;br /&gt;
	Resolve and/or Escalate Out of Hours Issues with limited support available&lt;br /&gt;
 &lt;br /&gt;
Tasking&lt;br /&gt;
	Attendance is required in line with Scheduled Shift patterns (cover for European working hours) &lt;br /&gt;
	Ensure effective execution of Weekly and Daily allocated tasks&lt;br /&gt;
 &lt;br /&gt;
Quality &amp; Performance&lt;br /&gt;
	Perform effectively as customers' ambassador - Be Excellent in Customer Service &lt;br /&gt;
	Be compliant with all relevant GCCC/Honeywell procedures &lt;br /&gt;
	Escalate problems or issues in a timely manner &lt;br /&gt;
	Proactively bring improvement ideas forward&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Qualifications/Experience: &lt;br /&gt;
	Fluent speaking Finnish, Swedish and English. &lt;br /&gt;
	Knowledge of MS Desktop packages (Word, Excel, Outlook). &lt;br /&gt;
	Ideally Customer care/management/Contact Centre environment experience &lt;br /&gt;
	Ability to work with a minimum of supervision - self managed, self motivated, and prepared to take full ownership of activities &lt;br /&gt;
	Excellent telephone manner &lt;br /&gt;
	Good summarizing and questioning skills to clarify issues and ensure understanding &lt;br /&gt;
	Able to maintain an effective conversation in a conflict situation and move the conversation to a mutual resolution &lt;br /&gt;
	Results oriented with attention to how achieved and ability to learn quickly &lt;br /&gt;
	Good written and verbal communication skills &lt;br /&gt;
	Good customer orientation and handling skills &lt;br /&gt;
	Positive and proactive approach with a drive for continuous improvement and ability to manage change &lt;br /&gt;
	Flexible to meet the needs of the business &lt;br /&gt;
	Able to work effectively within teams&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-200371.html</link>
      <pubDate>2008-12-02 09:06:55</pubDate>
    </item>
    <item>
      <title>International Market Researchers</title>
      <description>Title: International Market Researchers&lt;br&gt;
Salary: £8.40 Per Hour &lt;br&gt;
Location: North London - London, United Kingdom&lt;br&gt;
Languages: Dutch, Finnish, German&lt;br&gt;
Posted: 27th Nov 2008&lt;br&gt;&lt;br&gt;
We are one of Europes largest and best known Market Research Companies. We offer research expertise at every stage of the marketing and development process, providing consultancy, quantitative and qualitative research. Over 60 years TNS has built a reputation for credibility, trust and expertise. We provide clients with unique market insights that help them make more effective decisions. &lt;br /&gt;
&lt;br /&gt;
Job description&lt;br /&gt;
&lt;br /&gt;
At TNS we are currently recruiting International Market Researchers who are fluent in any of the following languages:&lt;br /&gt;
&lt;br /&gt;
Finnish&lt;br /&gt;
Dutch&lt;br /&gt;
German&lt;br /&gt;
&lt;br /&gt;
N.B. CANDIDATES MUST SPEAK ONE OF THE ABOVE LANGUAGES PLUS ENGLISH.&lt;br /&gt;
&lt;br /&gt;
We are looking for confident and self-motivated individuals who are based in London &lt;br /&gt;
&lt;br /&gt;
Experience in Market Research Business to Business surveys and knowledge of CATI would be preferable but not compulsory (full training will be provided)</description>
      <link>http://www.toplanguagejobs.co.uk/job-191981.html</link>
      <pubDate>2008-11-27 17:49:04</pubDate>
    </item>
    <item>
      <title>Finnish Web &amp; Customer Service Agent- Part Time</title>
      <description>Title: Finnish Web &amp; Customer Service Agent- Part Time&lt;br&gt;
Salary: 10,778.04&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: English, Finnish&lt;br&gt;
Posted: 26th Nov 2008&lt;br&gt;&lt;br&gt;
Purpose of role&lt;br /&gt;
&lt;br /&gt;
This position works as part of our multi-lingual Content team based at Rayners Lane.  You will play a key role in ensuring the Finnish version of ladbrokes.com is consistently and effectively promoting the Ladbrokes products and services to the target markets.  You will also manage the customer queries from our Finnish customers.&lt;br /&gt;
&lt;br /&gt;
Position Description&lt;br /&gt;
&lt;br /&gt;
Main / Specific Responsibilities&lt;br /&gt;
&lt;br /&gt;
Ensuring the Finnish version of Ladbrokes.com is up-to date.&lt;br /&gt;
Answering customer queries from Finnish customers via e-mail.&lt;br /&gt;
Carry out ad hoc translations for Ladbrokes Casino, Sports and Games.&lt;br /&gt;
Prioritise sporting events in order of importance in your geographic area and promote accordingly.&lt;br /&gt;
Reviewing our online products against those of our competitors and ensuring Ladbrokes.com is responsive to the needs of the relevant market.&lt;br /&gt;
Ad hoc tasks to support the smooth running of the department.&lt;br /&gt;
&lt;br /&gt;
Key Skills &amp; Experience&lt;br /&gt;
&lt;br /&gt;
We are looking for applicants who have a general interest in sports and betting, as well as experience of working in a customer service environment.  &lt;br /&gt;
Must be bilingual in Finnish and English and be able to use a Windows operating system.   &lt;br /&gt;
Able to demonstrate good interpersonal skills to enable effective working relationships to be established.&lt;br /&gt;
The successful candidate will be required to work as part of a roster pattern, 21 hours per week, 3 days out of 7; therefore a flexible approach is necessary.&lt;br /&gt;
Preferably experience in a customer service background. (Both phone and e-mail would be an advantage, but not a must)&lt;br /&gt;
Basic understanding of computer packages&lt;br /&gt;
&lt;br /&gt;
Candidate Requirements&lt;br /&gt;
&lt;br /&gt;
Essential Competencies&lt;br /&gt;
&lt;br /&gt;
Planning and Organising:&lt;br /&gt;
Prioritises tasks to make best use of time and resources.&lt;br /&gt;
&lt;br /&gt;
Leadership and Resilience:&lt;br /&gt;
Demonstrates flexibility and the ability to change the way things are done.&lt;br /&gt;
&lt;br /&gt;
Commercial Awareness:&lt;br /&gt;
Encourages focus on delivery of products and service.&lt;br /&gt;
&lt;br /&gt;
Interpersonal &amp; Communication skills:&lt;br /&gt;
Takes account of the needs of those he/she is communicating to.&lt;br /&gt;
&lt;br /&gt;
Planning and Organising:&lt;br /&gt;
Manages the workload in an effective way.&lt;br /&gt;
&lt;br /&gt;
Desirable Competencies&lt;br /&gt;
&lt;br /&gt;
Commercial Awareness:&lt;br /&gt;
Demonstrates knowledge of whats going on inside the business.&lt;br /&gt;
Demonstrates understanding of the business environment.&lt;br /&gt;
&lt;br /&gt;
Drive &amp; Tenacity:&lt;br /&gt;
Displays a high level of personal energy, drive and enthusiasm.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-166441.html</link>
      <pubDate>2008-11-26 12:11:45</pubDate>
    </item>
    <item>
      <title>Finnish and Swedish Customer Service speacialist</title>
      <description>Title: Finnish and Swedish Customer Service speacialist&lt;br&gt;
Salary: On application&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Finnish, Swedish&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Finnish and Swedish Customer Service speacialist&lt;br /&gt;
&lt;br /&gt;
Our client is looking to recruit a Finnish Customer Care Specialist with fluent English. With competitive benefits and structured learning and development plans, this is an excellent opportunity to work for a dynamic and fast-paced multi-national company&lt;br /&gt;
&lt;br /&gt;
To apply for this role you must have the following:&lt;br /&gt;
Fluent Swedish and or Finnish and English language skills&lt;br /&gt;
Own transport&lt;br /&gt;
&lt;br /&gt;
Job Role and Responsibilities:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Follow defined work processes to ensure effective delivery of Service Call Management, Field Engineer Dispatching and Back Office Processes&lt;br /&gt;
Respond appropriately to telephone calls, emails, faxes and postal queries from both internal and external customers&lt;br /&gt;
Log, dispatch and monitor service calls in Service Management System in accordance with company process&lt;br /&gt;
Use appropriate communication methods to fully determine and understand customer needs and take appropriate action to resolve customer queries&lt;br /&gt;
As necessary pass queries to higher-level assistance&lt;br /&gt;
Respond to the customers needs, questions and concerns in an accurate and timely manner&lt;br /&gt;
Check status of calls to ensure call completion&lt;br /&gt;
Provide backup for remainder of team where necessary&lt;br /&gt;
Resolve and/or escalate out of hours issues with limited support available&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
Requirements:&lt;br /&gt;
&lt;br /&gt;
Fluent in English and Finnish&lt;br /&gt;
Knowledge of MS Desktop packages (Word, Excel, Outlook)&lt;br /&gt;
Customer/Management care experience&lt;br /&gt;
Contact centre or field service operations &amp; development experience&lt;br /&gt;
Self motivated and prepared to take full ownership of activities&lt;br /&gt;
Good data capture&lt;br /&gt;
Able to work effectively within a team&lt;br /&gt;
&lt;br /&gt;
Interested? Please press apply below:&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-206581.html</link>
      <pubDate>2008-12-02 16:00:09</pubDate>
    </item>
    <item>
      <title>Finnish Customer Care Specialist</title>
      <description>Title: Finnish Customer Care Specialist&lt;br&gt;
Salary: GBP15500 to GBP17000 per annum&lt;br&gt;
Location: Lanarkshire - Scotland, United Kingdom&lt;br&gt;
Languages: Finnish&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Customer support to internal and external Finnish customers in a responsive, efficient and effective manner.&lt;br /&gt;
&lt;br /&gt;
Job Holder Requirements&lt;br /&gt;
&lt;br /&gt;
· Fluent Finnish&lt;br /&gt;
· Knowledge of products (training provided)&lt;br /&gt;
· Knowledge of technical systems like H-SMS, Siebel, Oracle, various financial systems (training provided)&lt;br /&gt;
· Knowledge of MS Desktop packages (word, excel, ms mail)&lt;br /&gt;
&lt;br /&gt;
Skills&lt;br /&gt;
&lt;br /&gt;
· Able to communicate clearly on the telephone&lt;br /&gt;
· Uses good summarising and questioning skills to clarify issues and ensure understanding&lt;br /&gt;
· Able to maintain an effective conversation in a conflict situation and move the conversation to mutual resolution&lt;br /&gt;
· Works in a structured manner&lt;br /&gt;
· Detail focused&lt;br /&gt;
· Able to prioritise and work on multiple issues simultaneously&lt;br /&gt;
· Works constructively in a team</description>
      <link>http://www.toplanguagejobs.co.uk/job-157371.html</link>
      <pubDate>2008-12-02 10:04:03</pubDate>
    </item>
    <item>
      <title>International Exp for Multilinguals</title>
      <description>Title: International Exp for Multilinguals&lt;br&gt;
Salary: £13000 - £18000&lt;br&gt;
Location: Belfast - Northern Ireland, United Kingdom&lt;br&gt;
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish, Flemish, Turkish&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
&lt;br /&gt;
Excellent opportunities in Customer services and Technical Support for Multilingual candidates - Paid flights and accommodation   &lt;br /&gt;
   &lt;br /&gt;
Our client is a leading international contact centre in Ireland. They service multination organizations within information technology, telecommunication, on-line entertainment providing customer services and technical support for them. They created excellent working environment for their employees and prepared top salary and benefits package for candidates interested in joining their company.   &lt;br /&gt;
   &lt;br /&gt;
They are now recruiting for  &lt;br /&gt;
   &lt;br /&gt;
Multilingual Level 1 Customer/Technical Support Representatives that speak English and one of the below languages fluently:   &lt;br /&gt;
     &lt;br /&gt;
   &lt;br /&gt;
Dutch   &lt;br /&gt;
   &lt;br /&gt;
Norwegian  &lt;br /&gt;
   &lt;br /&gt;
Danish  &lt;br /&gt;
   &lt;br /&gt;
Turkish  &lt;br /&gt;
   &lt;br /&gt;
French  &lt;br /&gt;
   &lt;br /&gt;
Spanish  &lt;br /&gt;
   &lt;br /&gt;
Italian  &lt;br /&gt;
   &lt;br /&gt;
Spanish with French   &lt;br /&gt;
   &lt;br /&gt;
Korean&lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
   &lt;br /&gt;
Responsibilities:  &lt;br /&gt;
     &lt;br /&gt;
   &lt;br /&gt;
Providing excellent customer service to customers   &lt;br /&gt;
   &lt;br /&gt;
Working in a team based environment   &lt;br /&gt;
   &lt;br /&gt;
Provide a personalized response to all inbound emails/phone calls   &lt;br /&gt;
   &lt;br /&gt;
Proactively seek feedback on ways to improve personal performance  &lt;br /&gt;
   &lt;br /&gt;
Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer  &lt;br /&gt;
   &lt;br /&gt;
Assisting product specialists to find resolutions&lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
   &lt;br /&gt;
Essential Criteria:  &lt;br /&gt;
     &lt;br /&gt;
   &lt;br /&gt;
Call centre or customer service experience would be an advantage  &lt;br /&gt;
   &lt;br /&gt;
Strong decision-making skills  &lt;br /&gt;
   &lt;br /&gt;
Excellent communication skills  &lt;br /&gt;
   &lt;br /&gt;
Fluency in English and one of the above languages  &lt;br /&gt;
   &lt;br /&gt;
Good keyboard skills / computer knowledge  &lt;br /&gt;
   &lt;br /&gt;
Ability to work on own initiative &lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
   &lt;br /&gt;
The company offers a competitive relocation package that covers your flight expenses and the first few days accommodation in Belfast.  &lt;br /&gt;
If you are interested in this role and want to know more about this position or other excellent career opportunities available at the moment, send your CV NOW or call Dominika on +353 1642 5248 at Financial Directions.   &lt;br /&gt;
   &lt;br /&gt;
More about Financial Directions  &lt;br /&gt;
Established in 2004, Financial Directions Ltd. has quickly grown to become a highly regarded Recruitment Consultancy. With offices in Dublin &amp; Cork we are now the trusted staffing partner of choice to a growing number of Ireland\'s leading Domestic and International Financial Services, Banking, Insurance, Commerce &amp; Industry companies operating in Ireland.</description>
      <link>http://www.toplanguagejobs.co.uk/job-186961.html</link>
      <pubDate>2008-12-02 09:07:45</pubDate>
    </item>
    <item>
      <title>Bilingual Customer Service Advisors</title>
      <description>Title: Bilingual Customer Service Advisors&lt;br&gt;
Salary: £19,500 + Excellent Benefits&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Turkish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Bilingual Customer Service Advisors&lt;br /&gt;
&lt;br /&gt;
Our client is a well established international company and is currently looking for talented individuals to join their International Customer Service Team based in London. &lt;br /&gt;
&lt;br /&gt;
This company works in partnership with very well known businesses and international organisations, and provides their services to over 8100 corporate clients. Their client base includes more than 50% of the most prestigious organisations around the globe.&lt;br /&gt;
&lt;br /&gt;
The role is to provide support services to clients in both the UK and worldwide via the telephone and email. The environment is forward-thinking and fast paced with a culture that prides itself on providing outstanding level of service to clients. &lt;br /&gt;
&lt;br /&gt;
In any normal working day you will be taking calls from China, Nepal, Finland, South Africa, the UK, or from anywhere in the world, and undertaking the necessary steps to turn every customer query to a satisfactory conclusion. This job will require individuals that can think on their feet, that have good problem solving skills, attention to detail and that are willing to go the extra mile in order to help customers with their problems.&lt;br /&gt;
&lt;br /&gt;
Working hours vary from day shifts, night shifts and the odd weekend. However, candidates MUST show flexibility and be able to work in all the different shift patterns. &lt;br /&gt;
&lt;br /&gt;
In return the company offers a competitive starting salary, excellent benefits and lots of possibilities of career progression. This company will invest in you from day one!&lt;br /&gt;
&lt;br /&gt;
Your communications skills are essential for this role; your written and spoken English have to be to a native standard. As the company operates globally, a second language in addition to your English will be required. Some of the desired languages are: French, Spanish, Italian, Finnish, Swedish, Norwegian, Danish, Dutch, German, Portuguese, Czech or Turkish.  &lt;br /&gt;
&lt;br /&gt;
This is a telephone based role and an excellent telephone manner is required. Candidates with no telephone based experience but with excellent communication skills and a positive attitude will also be considered for the position.  &lt;br /&gt;
&lt;br /&gt;
The company offers a starting salary of £19,500 per annum along with an excellent package. The salary is reviewed and increased twice a year depending on individual performance. &lt;br /&gt;
&lt;br /&gt;
The company also offers the possibility to further develop your existing abilities through training programmes and the chance to move in different directions within the organisation. &lt;br /&gt;
&lt;br /&gt;
This is not just a job, this is a very challenging position and this company provides you with the opportunity to build an exciting international career. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Inigo Consulting operates as an employment agency with regards to permanent vacancies and as an employment business with regards to temporary and contract requirements. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications match our clients' requirements. If you would like to be considered for other similar positions please send us your CV to info@inigoconsulting.co.uk. &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-194201.html</link>
      <pubDate>2008-12-01 18:11:50</pubDate>
    </item>
    <item>
      <title>Finnish Customer Liaison Advisor</title>
      <description>Title: Finnish Customer Liaison Advisor&lt;br&gt;
Salary: GBP16000 to GBP16000 per annumCompany Benefits&lt;br&gt;
Location: Tyne &amp; Wear - North East, United Kingdom&lt;br&gt;
Languages: Finnish, Swedish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Finnish Customer Liaison Advisor&lt;br /&gt;
&lt;br /&gt;
Based in North Shields, Tyne &amp; Wear&lt;br /&gt;
Languages: Fluent Finnish &amp; English&lt;br /&gt;
&lt;br /&gt;
Salary: £16,000 per annum + great company benefits &lt;br /&gt;
&lt;br /&gt;
Our client has the ideal position for you to gain valuable experience within their multi-lingual/cultural customer care centre. They have the opportunity for you to use your language skills, expand and build on your customer service experience by maintaining relationships between the customer &amp; company.&lt;br /&gt;
&lt;br /&gt;
Communication from customers will be made either by phone, fax or letter correspondence. You will be responsible for creating customer records, logging all information on computer system and taking ownership of any issues raised by the customer and continue to follow up until resolved.  &lt;br /&gt;
&lt;br /&gt;
Candidates are required to have a pro-active working attitude whilst being open-minded, flexible and approachable. Have the ability to be a Team player or to work on your own initiative as and when required. Provide excellent customer service in a professional, polite and clear manner.</description>
      <link>http://www.toplanguagejobs.co.uk/job-169061.html</link>
      <pubDate>2008-12-01 14:29:18</pubDate>
    </item>
    <item>
      <title>Swedish/Danish/Finnish Speaking Technical Support Advisor</title>
      <description>Title: Swedish/Danish/Finnish Speaking Technical Support Advisor&lt;br&gt;
Salary: £15,500 per annum&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: English, Danish, Finnish, Swedish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION?  DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION?  DO YOU WANT TO WORK IN SCOTLANDS BEAUTIFUL AND EXCITING CAPITAL CITY?  READ ON TO FIND OUT MORE!&lt;br /&gt;
&lt;br /&gt;
You will be using your computer hardware knowledge and language skills to assist customers with cutting edge global products.  Excellent training and job coaching will be provided with the possibility of career advancement.  By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.&lt;br /&gt;
								&lt;br /&gt;
You must have:		&lt;br /&gt;
				&lt;br /&gt;
	Exceptional spoken and written English and Swedish&lt;br /&gt;
	Fluency in either Danish or Finnish&lt;br /&gt;
	Knowledge of computer hardware &lt;br /&gt;
	Helpdesk/Troubleshooting experience&lt;br /&gt;
	Excellent customer service skills&lt;br /&gt;
		&lt;br /&gt;
Your job will involve:	&lt;br /&gt;
&lt;br /&gt;
	Providing technical support via e-mail and telephone &lt;br /&gt;
	Logging calls accurately and in accordance with guidelines&lt;br /&gt;
	Solving customers technical queries in an efficient and polite manner&lt;br /&gt;
&lt;br /&gt;
We will:&lt;br /&gt;
&lt;br /&gt;
	Provide first class support and assistance &lt;br /&gt;
	Help with relocation if required&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-192871.html</link>
      <pubDate>2008-12-01 14:17:52</pubDate>
    </item>
    <item>
      <title>Finnish Speaking Customer Service Advisor</title>
      <description>Title: Finnish Speaking Customer Service Advisor&lt;br&gt;
Salary: £6.87 per annum&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: English, Finnish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION?  READ ON TO FIND OUT MORE!&lt;br /&gt;
	&lt;br /&gt;
You will be using your customer service and language skills to assist customers with cutting edge global products.  Superb training and job coaching will be provided.  By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.&lt;br /&gt;
								&lt;br /&gt;
You must have:		&lt;br /&gt;
				&lt;br /&gt;
	Excellent spoken and written English and Finnish&lt;br /&gt;
	Customer service experience&lt;br /&gt;
	Computer literacy&lt;br /&gt;
	Good communication and administrative skills&lt;br /&gt;
		&lt;br /&gt;
Your job will involve:&lt;br /&gt;
&lt;br /&gt;
	Providing general product information&lt;br /&gt;
	Dealing with day to day enquiries&lt;br /&gt;
	Related administrative work	&lt;br /&gt;
&lt;br /&gt;
We will:&lt;br /&gt;
&lt;br /&gt;
	Provide first class support and assistance &lt;br /&gt;
	Help with relocation if required&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
This is a full time temporary position.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-188381.html</link>
      <pubDate>2008-12-01 14:17:51</pubDate>
    </item>
    <item>
      <title>Finnish OR Danish OR Swedish OR Norwegian spkg Telesales Agents</title>
      <description>Title: Finnish OR Danish OR Swedish OR Norwegian spkg Telesales Agents&lt;br&gt;
Salary: £18973.02 per annum + Salary progression scheme+Benefits&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: Finnish, Norwegian, Swedish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Finnish OR Danish OR Swedish OR Norwegian spkg Telesales Agents&lt;br /&gt;
£18,973.02 (including London Weighting) + Salary progression scheme + Benefits&lt;br /&gt;
12 Months Contract (great possibility to get a permanent role)&lt;br /&gt;
North West of London&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
PLEASE APPLY ONLY IF YOU HAVE SIMILAR EXPERIENCE.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Our client, an International Airline company, is seeking to appoint some Telesales Agents with English AND Finnish OR Danish OR Swedish OR Norwegian to work as part of a dynamic multilingual team. The successful candidate will provide effective handling of all incoming telephone calls from individual clients and travel agents, in line with the company\'s service standards and to sell the company\'s products to targets set by the market place.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Responsibilities:&lt;br /&gt;
&lt;br /&gt;
        Answering all telephone calls to the company Service Standards&lt;br /&gt;
        Using the company computerised reservation system to make telephone sales &lt;br /&gt;
         for individual clients&lt;br /&gt;
        Promoting the company products in order to generate revenue&lt;br /&gt;
        Assisting clients with after-sales service e.g. change of reservation &lt;br /&gt;
        Answering to customer emails&lt;br /&gt;
        Proposing additional services and information to clients to enhance customer &lt;br /&gt;
         service and loyalty. &lt;br /&gt;
        Providing service and assistance to the Travel Trade e.g. Travel Agent.&lt;br /&gt;
        Assisting with in-house training of new staff when required.&lt;br /&gt;
        Assisting in specific projects as required by Management&lt;br /&gt;
        Promoting good working relationships with all employees and clients of the &lt;br /&gt;
         company.&lt;br /&gt;
&lt;br /&gt;
Requirements:&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
         Fluent in English AND Finnish OR Danish OR Swedish OR Norwegian&lt;br /&gt;
         Excellent listening skills &lt;br /&gt;
         Computer literate  Windows&lt;br /&gt;
         Sales Skills &lt;br /&gt;
         Excellent customer service over the phone  finding solutions to help the &lt;br /&gt;
           clients&lt;br /&gt;
         Experience of dealing with clients either over the phone or face to face  &lt;br /&gt;
 &lt;br /&gt;
If you have not heard from us within 48 hours you have not been successful. We thank you for your interest. For more positions please register on the Kerr Multilingual website.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
VC1003422</description>
      <link>http://www.toplanguagejobs.co.uk/job-163881.html</link>
      <pubDate>2008-12-01 12:26:22</pubDate>
    </item>
    <item>
      <title>x 50 Call Centre Agents</title>
      <description>Title: x 50 Call Centre Agents&lt;br&gt;
Salary: £7.50 - £8.00 per hour&lt;br&gt;
Location: Oxfordshire - South East, United Kingdom&lt;br&gt;
Languages: Danish, Dutch, Finnish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
WE HAVE LOADS OF JOBS WORKING IN A CALL CENTRE!&lt;br /&gt;
£8 PER HOUR&lt;br /&gt;
BASED IN THAME (NEAR OXFORD)&lt;br /&gt;
IMMEDIATE START!&lt;br /&gt;
&lt;br /&gt;
WE HAVE JOBS FOR CALL CENTRE AGENTS WANTING TO WORK FOR JEEP AND A FOOD MANUFACTURER!&lt;br /&gt;
&lt;br /&gt;
NO COLD CALLING INVOLVED&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-136591.html</link>
      <pubDate>2008-12-01 11:54:27</pubDate>
    </item>
    <item>
      <title>Finish Telemarketers / Telesales / Sales Executives</title>
      <description>Title: Finish Telemarketers / Telesales / Sales Executives&lt;br&gt;
Salary: £8 - £9 per hour&lt;br&gt;
Location: Middlesex - South East, United Kingdom&lt;br&gt;
Languages: Finnish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
FINISH Telemarketers / Telesales / Sales Executives required. Exciting opportunity to work for the IT leaders. Ongoing contracts with great earnings potential!!!&lt;br /&gt;
&lt;br /&gt;
Our client, based in a walking distance from Uxbridge station, is a worldwide marketing company that provides direct marketing services to a wide range of national and international consumer and business-to-business marketers. Their strength lies in the breadth and depth of our services, which include;  data provision, data management, market research and DB-analytics, contact-centre, fulfilment, campaign design and management.&lt;br /&gt;
&lt;br /&gt;
Due to their constant growth they are currently recruiting Finish telemarketers to work for one of the IT leaders. As a Telemarketer / Telesales / Sales Executive you will be responsible for generating sales leads and booking appointments for sales reps. &lt;br /&gt;
&lt;br /&gt;
Ideal Telemarketers / Telesales / Sales Executives candidates need to speak fluent Finish and have previous B2B telemarketing or telesales experience. &lt;br /&gt;
&lt;br /&gt;
To apply for this FANTASTIC job and get an interview next week email your CV to joannap@mandevillegroup.co.uk or call Joanna on 01628547961</description>
      <link>http://www.toplanguagejobs.co.uk/job-170491.html</link>
      <pubDate>2008-12-01 11:53:50</pubDate>
    </item>
    <item>
      <title>Finnish Telemarketers / Telesales / Sales Executives</title>
      <description>Title: Finnish Telemarketers / Telesales / Sales Executives&lt;br&gt;
Salary: £8 - £9 per hour&lt;br&gt;
Location: Middlesex - South East, United Kingdom&lt;br&gt;
Languages: Finnish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
FINNISH Telemarketers / Telesales / Sales Executives required. Exciting opportunity to work for the IT leaders. Ongoing contracts with great earnings potential!!!&lt;br /&gt;
&lt;br /&gt;
Our client, based in a walking distance from Uxbridge station, is a worldwide marketing company that provides direct marketing services to a wide range of national and international consumer and business-to-business marketers. &lt;br /&gt;
&lt;br /&gt;
Due to their constant growth they are currently recruiting Finnish telemarketers to work for one of the IT leaders. As a Telemarketer / Telesales / Sales Executive you will be responsible for generating sales leads and booking appointments for sales reps. &lt;br /&gt;
&lt;br /&gt;
Ideal Telemarketers / Telesales / Sales Executives candidates need to speak fluent Finnish and have previous B2B telemarketing or telesales experience. &lt;br /&gt;
&lt;br /&gt;
To apply for this FANTASTIC job email your CV to joannap@mandevillegroup.co.uk or call Joanna on 01628547961</description>
      <link>http://www.toplanguagejobs.co.uk/job-173041.html</link>
      <pubDate>2008-12-01 11:53:50</pubDate>
    </item>
    <item>
      <title>Finnish Telemarketers / Telesales / Sales Executives</title>
      <description>Title: Finnish Telemarketers / Telesales / Sales Executives&lt;br&gt;
Salary: £9 per hour&lt;br&gt;
Location: Middlesex - South East, United Kingdom&lt;br&gt;
Languages: Finnish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Finnish Telemarketers / Telesales / Sales Executives required. Exciting opportunity to work for the IT leaders. Ongoing contracts with great earnings potential!!!&lt;br /&gt;
&lt;br /&gt;
Our client, based in a walking distance from Uxbridge station, is a worldwide marketing company that provides direct marketing services to a wide range of national and international consumer and business-to-business marketers. &lt;br /&gt;
&lt;br /&gt;
Due to their constant growth they are currently recruiting Finnish Telemarketers / Telesales / Sales Executives to work for one of the IT leaders.You will be responsible for generating sales leads and booking appointments for sales reps. &lt;br /&gt;
&lt;br /&gt;
Ideal Finnish Telemarketers / Telesales / Sales Executives candidates need to speak fluent Finnish and have previous B2B telemarketing or telesales experience. &lt;br /&gt;
&lt;br /&gt;
To apply for this FANTASTIC job and get an interview next week email your CV to joannap@mandevillegroup.co.uk or call Joanna on 01628547961</description>
      <link>http://www.toplanguagejobs.co.uk/job-188591.html</link>
      <pubDate>2008-12-01 11:53:50</pubDate>
    </item>
    <item>
      <title>Finnish Telemarketers / Telesales / Sales Executives</title>
      <description>Title: Finnish Telemarketers / Telesales / Sales Executives&lt;br&gt;
Salary: £8 per hour&lt;br&gt;
Location: Middlesex - South East, United Kingdom&lt;br&gt;
Languages: Finnish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Finnish Telemarketers / Telesales / Sales Executives required. Exciting opportunity to work for the IT leaders. Ongoing contracts with great earnings potential!!!&lt;br /&gt;
&lt;br /&gt;
Our client, based in a walking distance from Uxbridge station, is a worldwide marketing company that provides direct marketing services to a wide range of national and international consumer and business-to-business marketers. &lt;br /&gt;
&lt;br /&gt;
Due to their constant growth they are currently recruiting Finnish Telemarketers / Telesales / Sales Executives to work for one of the IT leaders.You will be responsible for generating sales leads and booking appointments for sales reps. &lt;br /&gt;
&lt;br /&gt;
Ideal Finnish Telemarketers / Telesales / Sales Executives candidates need to speak fluent Finnish and have previous B2B telemarketing or telesales experience. &lt;br /&gt;
&lt;br /&gt;
To apply for this FANTASTIC job and get an interview next week email your CV to joannap@mandevillegroup.co.uk or call Joanna on 01628547961</description>
      <link>http://www.toplanguagejobs.co.uk/job-201221.html</link>
      <pubDate>2008-12-01 11:53:50</pubDate>
    </item>
    <item>
      <title>20 Bilingual Market Researchers</title>
      <description>Title: 20 Bilingual Market Researchers&lt;br&gt;
Salary: £8 - £8.15 per hour + commission&lt;br&gt;
Location: North London - London, United Kingdom&lt;br&gt;
Languages: Danish, Dutch, Finnish, French, German, Norwegian, Swedish, Hebrew&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
20 Bilingual Telemarketers needed ASAP!!!!&lt;br /&gt;
&lt;br /&gt;
Based in UXBRIDGE!!!&lt;br /&gt;
&lt;br /&gt;
DANISH, DUTCH, ENGLISH, FINISH, FRENCH, GERMAN, HEBREW, NORWEGIAN or SWEDISH!!!!&lt;br /&gt;
&lt;br /&gt;
If you speak any of these languages we may have a job for you!!!&lt;br /&gt;
&lt;br /&gt;
Previous experience in Telemarketing or Telesales a bonus!!!&lt;br /&gt;
&lt;br /&gt;
Contract and permanent vacancies available!!!!&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-78018.html</link>
      <pubDate>2008-12-01 11:53:36</pubDate>
    </item>
    <item>
      <title>Finnish Customer Service role in a Multilingual Company in Belfast.</title>
      <description>Title: Finnish Customer Service role in a Multilingual Company in Belfast.&lt;br&gt;
Salary: 14000&lt;br&gt;
Location: Antrim - Northern Ireland, United Kingdom&lt;br&gt;
Languages: English, Finnish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Company: Our client is one of Europes best known full-service providers of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions. &lt;br /&gt;
&lt;br /&gt;
Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level multi-lingual professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service career. &lt;br /&gt;
&lt;br /&gt;
Skills: Ideally you will be native-level fluent in Finnish, with fluent English. Additional experience of working with customers via telephone or face-to-face is an advantage. &lt;br /&gt;
&lt;br /&gt;
Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team, this is for you! The company will provide relocation assistant in Belfast. We are interviewing for positions to start immediately, send a copy of your CV and contact details to find out more.&lt;br /&gt;
&lt;br /&gt;
Ireland		+353 1 2313100&lt;br /&gt;
Sweden:           +46 850163222&lt;br /&gt;
UK:               +44071363000</description>
      <link>http://www.toplanguagejobs.co.uk/job-151141.html</link>
      <pubDate>2008-12-01 08:40:16</pubDate>
    </item>
    <item>
      <title>Do you want to work in Belfast? Multilingual speakers wanted for customer support! Start immediately!! </title>
      <description>Title: Do you want to work in Belfast? Multilingual speakers wanted for customer support! Start immediately!! &lt;br&gt;
Salary: £13500&lt;br&gt;
Location: Belfast - Northern Ireland, United Kingdom&lt;br&gt;
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Swiss German&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Company: Our client is one of Europes best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They deliver solutions to their European clients in customer service and technical support in 16 languages, using the phone, Web, email and automated solutions.&lt;br /&gt;
&lt;br /&gt;
Role: Opportunities now exist at their Belfast operations centre to support their European customer base. As a member of the technical support or customer service team you will work on specific client projects delivering world-class solutions. Present opportunities are for entry-level multi-lingual professionals who are keen to gain experience in a company that will provide excellent training and a platform from which you can start your customer service/ technical support career.&lt;br /&gt;
&lt;br /&gt;
Skills: Ideally you will be native-level fluent in Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, or Swiss German. Experience of working with customers via telephone or face-to-face is an advantage.&lt;br /&gt;
&lt;br /&gt;
Gain: If you are looking for a role where you can take advantage of excellent training, work on exciting projects and be part of a large European client team, this is for you! Call us today to find out more!!&lt;br /&gt;
+353 1 2313100&lt;br /&gt;
+44 20 7136 3000&lt;br /&gt;
DX149 csirl@beeswaxeurope.com &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-70678.html</link>
      <pubDate>2008-12-01 08:39:59</pubDate>
    </item>
  </channel>
</rss>