International Exp for Multilinguals

2008-12-02 09:07:45

Title: International Exp for Multilinguals
Salary: �13000 - �18000
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish, Flemish, Turkish
Posted: 2nd Dec 2008

Excellent opportunities in Customer services and Technical Support for Multilingual candidates - Paid flights and accommodation

Our client is a leading international contact centre in Ireland. They service multination organizations within information technology, telecommunication, on-line entertainment providing customer services and technical support for them. They created excellent working environment for their employees and prepared top salary and benefits package for candidates interested in joining their company.

They are now recruiting for

Multilingual Level 1 Customer/Technical Support Representatives that speak English and one of the below languages fluently:

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Dutch
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Norwegian
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Danish
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Turkish
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French
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Spanish
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Italian
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Spanish with French
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Korean

Responsibilities:

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Providing excellent customer service to customers
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Working in a team based environment
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Provide a personalized response to all inbound emails/phone calls
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Proactively seek feedback on ways to improve personal performance
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Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer
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Assisting product specialists to find resolutions

Essential Criteria:

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Call centre or customer service experience would be an advantage
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Strong decision-making skills
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Excellent communication skills
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Fluency in English and one of the above languages
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Good keyboard skills / computer knowledge
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Ability to work on own initiative

The company offers a competitive relocation package that covers your flight expenses and the first few days accommodation in Belfast.
If you are interested in this role and want to know more about this position or other excellent career opportunities available at the moment, send your CV NOW or call Dominika on +353 1642 5248 at Financial Directions.

More about Financial Directions
Established in 2004, Financial Directions Ltd. has quickly grown to become a highly regarded Recruitment Consultancy. With offices in Dublin & Cork we are now the trusted staffing partner of choice to a growing number of Ireland\'s leading Domestic and International Financial Services, Banking, Insurance, Commerce & Industry companies operating in Ireland.

Bilingual Customer Service Advisors

2008-12-01 18:11:50

Title: Bilingual Customer Service Advisors
Salary: �19,500 + Excellent Benefits
Location: London, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Turkish
Posted: 1st Dec 2008

Bilingual Customer Service Advisors

Our client is a well established international company and is currently looking for talented individuals to join their International Customer Service Team based in London.

This company works in partnership with very well known businesses and international organisations, and provides their services to over 8100 corporate clients. Their client base includes more than 50% of the most prestigious organisations around the globe.

The role is to provide support services to clients in both the UK and worldwide via the telephone and email. The environment is forward-thinking and fast paced with a culture that prides itself on providing outstanding level of service to clients.

In any normal working day you will be taking calls from China, Nepal, Finland, South Africa, the UK, or from anywhere in the world, and undertaking the necessary steps to turn every customer query to a satisfactory conclusion. This job will require individuals that can think on their feet, that have good problem solving skills, attention to detail and that are willing to go the extra mile in order to help customers with their problems.

Working hours vary from day shifts, night shifts and the odd weekend. However, candidates MUST show flexibility and be able to work in all the different shift patterns.

In return the company offers a competitive starting salary, excellent benefits and lots of possibilities of career progression. This company will invest in you from day one!

Your communications skills are essential for this role; your written and spoken English have to be to a native standard. As the company operates globally, a second language in addition to your English will be required. Some of the desired languages are: French, Spanish, Italian, Finnish, Swedish, Norwegian, Danish, Dutch, German, Portuguese, Czech or Turkish.

This is a telephone based role and an excellent telephone manner is required. Candidates with no telephone based experience but with excellent communication skills and a positive attitude will also be considered for the position.

The company offers a starting salary of �19,500 per annum along with an excellent package. The salary is reviewed and increased twice a year depending on individual performance.

The company also offers the possibility to further develop your existing abilities through training programmes and the chance to move in different directions within the organisation.

This is not just a job, this is a very challenging position and this company provides you with the opportunity to build an exciting international career.

Inigo Consulting operates as an employment agency with regards to permanent vacancies and as an employment business with regards to temporary and contract requirements. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications match our clients' requirements. If you would like to be considered for other similar positions please send us your CV to info@inigoconsulting.co.uk.

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