Top Language Jobs

Nordic Customer Services Representatives

2008-05-13 11:48:34

Title: Nordic Customer Services Representatives
Salary: �17,500 - �18,500 + benefits
Location: North London - London, United Kingdom
Languages: Finnish, Norwegian, Swedish
Posted: 13th May 2008

Languages required: Fluent in Norwegian, Finnish and Swedish though applicants must also be fluent in reading, writing and speaking English.

As an experienced customer service professional you will develop a culture of caring for your customers, building trust and loyalty.

You will demonstrate initiative in advising and providing solutions, walking customers through new products and exceeding their needs and expectations.

You will be EBSCO�s representative to the customer and the customer�s advocate to EBSCO.

Your communication and influencing skills will enable you to quickly establish credibility with customers via email and telephone.

As a team player you will enjoy being part of a vibrant team of Customer Account Executives managing a varied portfolio with confidence.

You will also have the opportunity to take your customer care on the road, visiting customers across your territory consolidating relationships.

You should be motivated and positive, with an eye for detail and have excellent written, numeracy and organisational skills.

You will be able to demonstrate a proven track record of delivering first class results to your customers and have previous office based customer service experience.

If you think you have what we are looking for then please apply!

Recruitment Researcher - Any European Language

2008-05-13 09:38:24

Title: Recruitment Researcher - Any European Language
Salary: �17,000 to �25,000
Location: East Sussex - South East, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Mandarin, Norwegian, Swedish, Icelandic, Flemish, Luxembourgish
Posted: 13th May 2008

We service the Worlds largest companies, providing them with multi-country Talent Pipelining solutions from our established base in Central Brighton.

Essentially our services involve 'head-hunting' candidates.

There is some expanded text below which goes into a bit more detail about the roles with us, but essentially a career with us:

* Its a really interesting job that;
* Pays quite well, isn�t commission based;
* Can be done by anyone with a good telephone manner;
* Doesn�t involve selling anything in return for money;
* Does mean getting training and developing a long-term career

Ideally, we are looking for people with experience in the corporate world, that are comfortable interacting over the phone with individuals at all levels.
We are open to looking at people from a variety of backgrounds, including those returning to work after raising a family as well as people who are maybe looking to take a step back from high powered, high stress roles and are maybe looking for something with normal working hours and no cummuting.

We are looking for people to join us with the basic skills and we are very happy to train you and work towards developing a career long-term with us.

If any of this sounds interesting, then please do read on and do drop us a line and we can have an initial, informal conversation over the phone.

We work across Europe, USA and Asia, with the main focus of our work being in mainland Europe where we need to find and approach candidates in their native language.

Our clients are typically large Corporates who retain us to find candidates with very specific skills and experience and who could not be found via advertising or other �recruitment agency� methods.

Our service is carried out from our office base via the phone and internet. Our role is straight forward � To identify ALL the people who do specific role(s) within the most relevant companies and then to find the BEST candidates and introduce them to our client.

We are looking for people to deliver the two key areas of our service:

1. IDENTIFYING CANDIDATES
This involves identifying the right people in the target companies we are profiling. Often, the right people may have different job titles, which means we also need to identify people by their job function.
To succeed in this role you will need to have an articulate, well spoken and confident telephone manner together with the ability to think quickly and use your imagination.

2. APPROACHING CANDIDATES
This centres around Approaching potential candidates from the Identification work we have done.
We need to bring the relevant candidates into the recruitment process and retain a relationship for the future with the people who do not fit our client�s current ideal profile.

You will work across different clients and projects, meaning there is always something new and interesting to get involved in.

We are looking to find people who have the basic skills needed to succeed in these roles with our organisation, and who we can train as part of our team, to deliver the best solutions for our clients.

We are interested to meet people from a variety of backgrounds, from graduates with a couple of years work experience looking to build a career, to more mature candidates who are possibly looking for a role working part time where they can use the skills they have gained during their career in the corporate world.

This position is not limited to only those languages stated above - If you speak fluent English plus one other foreign language such as FRENCH, GERMAN, SPANISH, ITALIAN, DUTCH, DANISH, NORWEGIAN, SWEDISH, FLEMISH, MANDARIN or ARABIC please send us your CV now!

If you are interested to hear more, then please apply and James Chapman will call you back for a more detailed conversation.

Nordic Speaking Team Members

2008-05-09 15:02:49

Title: Nordic Speaking Team Members
Salary: Attractive
Location: Glasgow Area - Scotland, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 9th May 2008

Shell Shared Service Centre (SSSC) Glasgow Ltd is one of six shared service centres globally, all providing a comprehensive range of accounting services and control activities.

The centre in Glasgow opened in 1998 and now serves Shell�s operations in 12 countries. We have a diverse workforce of over 600 people from 34 different countries.

We have a number of Nordic Speaking positions within our Glasgow Operation & whilst previous accounting and finance experience is preferred; it is not essential as full training will be given.

To apply for one of our Nordic speaking positions please send your CV along with a covering letter by clicking on the apply button below, detailing your current salary, benefits & notice period.

Shell is an Equal Opportunities employer.

Scandinavian Speaking Customer Service Executives

2008-05-08 17:18:17

Title: Scandinavian Speaking Customer Service Executives
Salary: Excellent
Location: Cambridgeshire - East Anglia, United Kingdom
Languages: Danish, Finnish, Norwegian
Posted: 8th May 2008

As a Customer Service Executive you will provide excellent levels of customer service to resolve hotel and customer queries.

We are looking for Scandinavian speaking candidates to cover all our shift patterns with hours ranging from 6pm to 10pm on weekdays and 8am to 6pm Saturday and Sunday. Please state preferred hours on application.

You will also be required to work one Saturday and one Sunday a month, which you will receive an additional payment for each month.

Responsibilities:

� Manage relationships with hotels by providing high levels of customer service and account management support.
� Act as main point of contact with the hotel
� Communicate any developments in service, products, website or systems
� Answer any incoming queries from hotel (system problems, reservations, over-booking and invoicing)
� Answer any incoming queries (about the system and reservations, etc) from customers
� Manage customer complaints regarding overbooking and hotel amenities/services in a professional manner, resolving the problem through the most effective means.
� Provide guidance to hotels in utilising and optimising our systems
� Liaison with the appropriate departments to gain relevant information, resolve problems or provide support.
� Ensure timely follow-up with, hotel providing thorough feedback.
� Resolve any issues/complaints that have been detailed on the incoming guest reviews and take appropriate action (if necessary).
� Ensure that all administration is completed

Requirements:

� 5 GCSE�s (or equivalent) A-C
� Some work experience or similar in a customer facing role (gained in any industry)
� Strong written and verbal communication skills in both Scandinavian and English.
� Articulate with excellent telephone manner
� Efficient, organised and able to work on your own proactive initiative

Swedish, Finnish or Danish Speaking UK Care Line Advisor

2008-05-08 12:15:00

Title: Swedish, Finnish or Danish Speaking UK Care Line Advisor
Salary: �16,500 + Excellent benefits
Location: Tyne & Wear - North East, United Kingdom
Languages: Danish, Finnish, Swedish
Posted: 8th May 2008

Role Description:

We have a highly skilled and committed UK Care Line Team based at Cobalt Business Park, Newcastle upon Tyne. We are now looking for other equally committed and enthusiastic candidates to join the team as a care line advisor. You will be responsible to develop strong relationships with consumers that contact us regarding P&G brands.

You will personally manage consumer contacts via phone, letter and email, providing a high quality of service in a way that drives consumer satisfaction and loyalty to the brand.

This will involve handling both complaints and inquiries ensuring contacts are managed efficiently, fairly and in line with Consumer Relations principles.

You will also be responsible to identify insights via consumer contacts that can be shared with the business to produce positive action for our products. This is an extremely varied role dealing with a wide range of products for which you will receive extensive training.

P&G is the world�s largest consumer goods company and has one of the largest and strongest portfolios of trusted brands, including Pampers, Ariel, Pantene, Gillette, Pringles, Olay and Wella to name only a few. P&G follows a �promote from within� strategy and has a variety of career opportunities. Our Commitment to training and development is paramount at every stage of your time in the company.

Key Requirements:

1) Fluent in at least 1 Nordic Language (Swedish, Finnish, Danish, Norwegian) plus English.
2) Strong Decision making capability
3) Excellent communication skills-
4) Ability to develop strong relationships
5) Competent keyboarding skills

Attractive Benefits include

- Employee matched share options scheme
- Competitive pension/life insurance scheme
- Minimum 24 days holiday
- Subsidised staff restaurant and P&G product staff shop
- Excellent career prospects within a fast moving and successful organisation.

Salary

�16,500 per year + excellent benefits

Finnish, German or Korean Speaking Customer/Technical Support Representatives - MATCH.COM!!

2008-05-08 08:41:05

Title: Finnish, German or Korean Speaking Customer/Technical Support Representatives - MATCH.COM!!
Salary: Excellent
Location: Belfast - Northern Ireland, United Kingdom
Languages: Finnish, German, Korean
Posted: 8th May 2008

Looking for a new exciting job opportunity in Belfast, Northern Ireland?

We have approximately 800 staff and are growing rapidly. Approximately 40% of our staff are multilingual agents and we support over 20 languages across a number of different contracts. The available positions range from Customer Service to Technical Support roles. We offer award winning training for all agents, the opportunity to work in a fast paced environment, with other like minded people, and the chance to improve English language skills.

We are recruiting for Match.com brings people together. As a proven leader in online dating services, Match.com offers millions of profiles for millions of possibilities to meet your match. The company's online dating sites and affiliated businesses span six continents, operating more than 30 dating sites in 18 local languages and supporting local currencies

Do you have the following:

 6 months Customer Service Experience
 Technical knowledge � knowledge of email, internet, computers
 Excellent communication and customer service skills both verbal and written

Languages Required:

 Korean
 Finnish
 German

We offer an attractive relocation package:

Flights will be reimbursed up to the cost of 150 Euros.
We provide your first 4 nights stay in a city centre bed and breakfast.
Employee benefits and discounts.

We have a relocation advisor within gem who will offer ongoing help and assistance until you get settled (finding accommodation, opening bank accounts).

Multilingual Telephone Marketing Executives

2008-05-07 11:44:34

Title: Multilingual Telephone Marketing Executives
Salary: Excellent
Location: Berkshire - South East, United Kingdom
Languages: Danish, Dutch, Finnish, French, Norwegian, Russian, Spanish, Swedish, Polish
Posted: 7th May 2008

Multilingual Telephone Marketing Executives at SlipStream

Slipstream is a professional sales and marketing services firm, working in partnership with many of the best known global IT providers. We are seeking a number of multi-lingual telephone marketing executives, to join our 150-strong team, based within prestigious offices at Green Park, Reading. Business fluency in any major European language would be relevant, however Swedish, Danish, Norwegian, Finnish and Dutch speakers would be of particular interest to us.

The Role
You will be working on international marketing campaigns for leading technology brands. Using the telephone, your responsibility will be to communicate in a consultative manner with our clients� prospects and customers, in order to gain profiling information and qualify potential sales opportunities.

The Opportunity
We offer a comprehensive training programme, with a defined path to advance your career in IT sales and marketing.

Requirements:
� Previous experience of outbound telephone marketing is preferred
� Articulate with professional communication skills is essential
� MS Windows and Office (including Excel) for PC is essential
� A degree in a marketing or communications related subject is desired
� Knowledge of the IT, Technology and Software industries is desired
� Business fluency in European languages including Swedish, Danish, Norwegian, Finnish, Dutch, Polish, Russian, Spanish, German and French would be a benefit
� Excellent verbal and written English is essential.

Location: Reading

Salary: Competitive

To apply for this position, please send your CV with a covering note

Multilingual Account Manager

2008-05-13 17:05:19

Title: Multilingual Account Manager
Salary: �35-40k base + �35-40k commission = �70-80k OTE
Location: London, United Kingdom
Languages: Danish, Finnish, German, Norwegian, Swedish
Posted: 13th May 2008

Package: �35-40k base + �35-40k commission = �70-80k OTE

Opportunity

EMEA Account Manager

My client is one of the most respected research company�s globally and they are currently looking for a proven sales professional that can assist them in expanding their account base across Europe.

The Senior Account Manager will be responsible for selling research to C-level clients in blue-chip corporations in the Nordic or German region from their London Office. You will manage a first-year quota that includes a small number of existing clients and new business from the designated territory. My client has an extensive set of resources to ensure the success of this position.

Skills & Expertise

� Minimum of 3-5 years of successful sales experience selling information technology and/or professional services products
� Excellent interpersonal, team-playing, and team-building skills
� Experience selling to senior-level executives (C-Level)
� Excellent presentation and communication skills essential
� Must be self-motivated, possess high energy, and have an entrepreneurial spirit
� Complete fluency in English and either Finnish, Norwegian, Swedish, Danish or German (depending on designated territory)
� Frequent travel to meet with clients (30%)

IMPORTANT - PLEASE INCLUDE YOUR NAME AND EITHER YOUR RETURN E-MAIL ADDRESS OR TELEPHONE NUMBER IN THE MESSAGE.

Finnish Speaking Customer Service Advisor

2008-05-13 16:25:55

Title: Finnish Speaking Customer Service Advisor
Salary: �13,400 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, Finnish
Posted: 13th May 2008

DO YOU WANT TO USE YOUR LANGUAGE SKILLS IN A FRIENDLY AND VIBRANT ENVIRONMENT?

An exciting opportunity exists in a multi-brand International Organisation. You will be using your language skills while working in an English speaking environment. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.

The Role Requires:

� Fluency in both ENGLISH and FINNISH is essential
� Good organisational and communication skills
� Computer literacy
� Excellent customer service skills

Responsibilities Include:

� Providing general product information
� Dealing with day to day enquiries
� Processing mail orders
� Related administrative work

If you wish to enquire further or apply for the job, please get in touch with us via e-mail and attach your CV!

Scandanavian Speaking Customer Service Advisor

2008-05-13 16:25:55

Title: Scandanavian Speaking Customer Service Advisor
Salary: �13,400 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, Danish, Finnish, Norwegian, Swedish
Posted: 13th May 2008

DO YOU WANT TO USE YOUR LANGUAGE SKILLS IN A FRIENDLY AND VIBRANT ENVIRONMENT?

An exciting opportunity exists in a multi-brand International Organisation. You will be using your language skills while working in an English speaking environment. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.

The Role Requires:

� Fluency in both ENGLISH and SWEDISH/FINNISH/DANISH/NORWEGIAN is essential
� Good organisational and communication skills
� Computer literacy
� Excellent customer service skills

Responsibilities Include:

� Providing general product information
� Dealing with day to day enquiries
� Processing mail orders
� Related administrative work

If you wish to enquire further or apply for the job, please get in touch with us via e-mail and attach your CV!

MOI! CUSTOMER SERVICE ADVISOR � FINNISH SPEAKING

2008-05-13 16:25:55

Title: MOI! CUSTOMER SERVICE ADVISOR � FINNISH SPEAKING
Salary: �13,400 per annum
Location: Edinburgh & Lothians - Scotland, United Kingdom
Languages: English, Finnish
Posted: 13th May 2008

DO YOU WANT TO USE YOUR LANGUAGE SKILLS IN A FRIENDLY AND VIBRANT ENVIRONMENT?

An exciting opportunity exists in a multi-brand International Organisation. You will be using your language skills while working in an English speaking environment. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.

The Role Requires:

� Fluency in both ENGLISH and FINNISH is essential
� Good organisational and communication skills
� Computer literacy
� Excellent customer service skills

Responsibilities Include:

� Providing general product information
� Dealing with day to day enquiries
� Processing mail orders
� Related administrative work

If you wish to enquire further or apply for the job, please get in touch with us via e-mail and attach your CV!

Multilingual Telemarketing/Telesales - French/German/Italian/Spanish/Dutch/Swedish/Danish

2008-05-13 14:06:32

Title: Multilingual Telemarketing/Telesales - French/German/Italian/Spanish/Dutch/Swedish/Danish
Salary: �8-10 per hour
Location: Berkshire - South East, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish
Posted: 13th May 2008

Our client is looking to recruit a team of multilingual Telemarketing/Telesales staff to undertake a three month temporary contract. This is of a technical proposition so your language skills need to be at a business competent level and your English has to strong enough to undertake technical training (all will be conducted in English).

Ideally you will have a proven phone based track record, although training will be provided so this is not essential. This is a largely telephone based role (all reporting is computer based and in English) so you will need to comfortable making large numbers of outbound business to business telephone calls.

Based in Wokingham, Berkshire this role is commutable by both car (free parking) and public transportation. For further information, please apply through this website.

Are you looking for some extra cash?

2008-05-13 12:44:11

Title: Are you looking for some extra cash?
Salary: �8.15 per hour
Location: North London - London, United Kingdom
Languages: Finnish, Norwegian
Posted: 13th May 2008

Do you speak FINISH or NORWEGIAN?? Are you studying or want to earn some extra cash?

We have a job for you!!!

Our client based in Uxbridge is looking for FINISH and NORWEGIAN Market Researchers to start asap!!

Flexible, part tome hours!!!

Call Joanna on 01628547961 or email your CV to joannap@mandevillegroup.co.uk

Nordic speaking care line advisor

2008-05-12 17:51:00

Title: Nordic speaking care line advisor
Salary: 16,500 per annum plus an excellent benefits package
Location: Tyne & Wear - North East, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 12th May 2008

Nordic speaking care line advisor

Our company leading multinational organisation is looking to recruit a Nordic speaking care line advisor for their offices based in Newcastle upon Tyne.

Role information:

They are a very committed Care Line Team and need another equally committed and enthusiastic full time adviser to join the team. They rely on their advisers to be the first point of contact to talk to a range of people. You will handle consumer queries via telephone, letter and e-mail whilst ensuring consumer satisfaction and loyalty to brands. You will also be responsible to identify insights via consumer contacts that can be shared with the business to produce positive action for our products. This is an extremely varied role dealing with a wide range of products for which you will receive extensive training.

Key Requirements:

Fluent in at least 1 Nordic Language (Swedish, Finnish, Danish, Norwegian) plus English.
Strong Decision making capability- This will involve building a clear picture of the consumer�s problem and being able to use the teams product knowledge tools, processes and your own personal experience to make consistently good decisions
Excellent communication skills- You must be able to take personal responsibility to build a positive relationship/experience with any consumers that contacts us.
Ability to develop strong relationships - You must be able to listen, understand and emphasise with consumers. This is vital to ensure we provide consumer satisfaction and also turn their insights into action within the business. You will be expected to develop a clear understanding of consumer needs and motivations for contacting us.
Competent keyboarding skills

Salary and additional information

The salary for this position is �16,500 per annum plus an excellent benefits package, a comprehensive training

Attractive Benefits include
- Employee matched share options scheme
- Competitive pension/life insurance scheme
- Minimum 24 days holiday
- Excellent career prospects within a fast moving and successful organisation.

The hours for this position are:
Full Time- Monday-Friday (8am-4pm or 9am-5pm)
Part Time- Varying shifts between Mon-Fri 8am-5pm

European Secretaries

2008-05-12 17:37:07

Title: European Secretaries
Salary: �25 - 30K
Location: Central London - London, United Kingdom
Languages: Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Flemish, Greek, Bulgarian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Slovenian, Luxembourgish
Posted: 12th May 2008

TEAM SECRETARIES WITH EU LANGUAGES - TEMPORARY AND TEMP TO PERM - CANARY WHARF! Start ASAP

Our Client, a major European Union body responsible for the protection and promotion of public and animal health throughout the EU, is recruiting experienced team secretaries with fluency in English and minimum one other EU language for their HQ based in Canary Wharf, London. .

This is a fantastic opportunity to work in a truly cosmopolitan organisation offering a sociable and professional environment with excellent working conditions (37.5 hour working week) and ongoing training.

The roles will start on a temp basis for approx. 6 - 12 months with a possibility of becoming permanent on a contractual basis, or continuing on a long-term temporary basis.

TYPICAL JOB DUTIES:
- Full secretarial support including typing and sending of memos, filing of letters, answering telephone calls, etc.
- Preparation and finalisation of documentation in all European languages, implementing linguistic changes from Member States
- Preparation of first draft of assessment reports relating to administrative information.
- Formatting and PDF of documents for specialised group
- Preparation of correspondence between the Marketing Authoirsation Holder, Standing Committee Members and the European Commission.
- Telephone liaison with pharmaceutical companies.
- Organisation of formal meetings, expert meetings, preparation and follow-up of meetings, including the co-ordination of other related activities and for arranging logistics with Conference Services including availability of meeting rooms, photocopying and distributions of documents.
- Preparation of presentations/ slides for internal/ external meetings and conferences.
- Preparation and follow-up of travel itineraries including completion of relevant forms, travel arrangements, hotel accommodation, expenses etc.
- Contribution to management of Master files, ADRs and databases.
- Entering paper information for the whole sector into the in-house database.

REQUIREMENTS
Fluency in one of the following EU languages is essential:
German/French/Spanish/Italian/ Dutch/Portuguese / Swedish/Danish/ Finnish/Greek/Hungarian/ Czech/ Slovak/Polish/ Estonian/ Lithuanian/Latvian/Slovenian/ Maltese/Romanian/ Bulgarian
Proven secretarial experience, ideally in a team environment (this is not a PA role)
UK based secretarial experience is highly desirable
Advanced MS Word for formatting and editing of long documents, good typing skills.

Candidates should be EU passport holders and educated to A level equivalent standard.
Candidates will be required to provide a copy of their school leaving diploma BEFORE their application can be submitted to the client.

Hourly rates in the region of �12 - 14 per hour + Holiday Pay. Permanent salary from �25 - 30K.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS
WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM <<<
Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 7 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.

Bilingual Market Researchers

2008-05-12 17:24:56

Title: Bilingual Market Researchers
Salary: �8 per hour
Location: North London - London, United Kingdom
Languages: Danish, Dutch, Finnish
Posted: 12th May 2008

DANISH, DUTCH, ENGLISH, FINISH, FLEMISH, GERMAN, NORWEGIAN Market Researchers urgently required!!!

Based in Uxbridge!!!

Both temporary and permanent contracts!!!

Candidates need to speak fluent: DANISH, DUTCH, ENGLISH, FINISH, FLEMISH, GERMAN or NORWEGIAN and have previous market research, telesales or telemarketing experience.

Call Joanna on 01628547961 or email your CV to joannap@mandevillegroup.co.uk

All Multilinguals Graduates - Great Opportunities

2008-05-12 11:05:44

Title: All Multilinguals Graduates - Great Opportunities
Salary: Negotiable
Location: London, United Kingdom
Languages: Dutch, Finnish, French, Norwegian, Swedish, Flemish, Swiss German
Posted: 12th May 2008

Junior IT Roles - Start Your Career NOW - Danish, Dutch, Finnish, French, Norwegian and Swedish Speaking Opportunities

This role is a prime opportunity for graduates and junior IT candidates looking to establish career with a leading programming company. My client is looking for bright, IT skilled and communicative individuals to support their customer relations team.

You will be provided a full training on the most recent antivirus programming, instant messaging and networking technology. You will be assigned to a client project where you maintain and develop customer relations and provide top technical solutions.

The company offers excellent working environment. You will join a multinational and dynamic team of IT focused professionals where you will actively contribute your knowledge and skills to company�s growth.

The role is based in the UK and recruitment process includes on line testing and telephone interviews. For relocating candidates the company reimburse the transport costs and book B&B to help settle in the City.

Don�t wait any longer, start you career now!
Send in your CV for an immediate consideration or call Dominika at +353 1 642 5248 for more information.
Key words
IT, technical support, graduate, junior, Information Technology, computer, Ireland, UK,
Programming, networking, antivirus, comp, Danish, Dutch, Finnish, French, Norwegian and Swedish, relocation, admin, call centre, customer service

More about Financial Directions:

Established in 2004, Financial Directions Ltd. has quickly established itself as a highly regarded Recruitment Consultancy. With offices in Dublin & Cork we are now the trusted staffing partner of choice to a growing number of Ireland�s leading Domestic and International Financial Services, Banking, Insurance, Commerce & Industry companies operating in Ireland.

For more information on how Financial Directions can best meet your organisations staffing requirements, call us today on: +35316767222 or email us at: info@financialdirections.ie

Visit Financial Directions today at: http://www.financialdirections.ie/

Work abroad - Bi-lingual Customer Service Roles

2008-05-12 11:04:53

Title: Work abroad - Bi-lingual Customer Service Roles
Salary: Negotiable
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Swiss German
Posted: 12th May 2008

Work abroad - Bi-lingual Customer Service Roles
Company:
My client provides multi channel, multilingual contact centre services to global organisations. Their primary aim is to deliver leading customer contact management solutions to clients in the global market place, while creating a working environment and culture that promotes respect for staff and customers.
Role
The company I snow recruiting Multilingual Customer Service Representatives to join their growing international teams.
Languages required:
� Dutch
� German
� French
� Italian
� Swedish
� Danish
� Norwegian
� Finnish
� Portuguese
� UK with French, UK with Spanish, UK with Italian

Duties:
� Provide excellent inbound telephone, email and white mail customer service.
� Identify and resolve customer issues and proactively strive for first contact resolution.
� Continuously search for improved ways of responding to customer needs.
� Maintain focus on actively retaining existing customers.
� Develop and maintain excellent knowledge of the company�s products.
� Support your team in achieving the highest quality standards.
� Complete all required administration as part of the service delivery.

Requirements:
� Excellent communication skills (oral and written) in relevant languages.
� A drive to �go the extra mile� for the customer.
� 6 months experience of working in a customer care or retail environment, preferably with telephone skills.
� Possess good key-board skills and internet skills.
� A team player and takes an active role in generating positive team morale.
� Adaptable and flexible to change.

The company offers a competitive relocation package that includes first days paid accommodation and reimbursement of flight expenses.
Send your CV NOW or call Dominika on +353 1642 5248 at Financial Directions.
More about Financial Directions
Established in 2004, Financial Directions Ltd. has quickly grown to become a highly regarded Recruitment Consultancy. With offices in Dublin & Cork we are now the trusted staffing partner of choice to a growing number of Ireland\'s leading Domestic and International Financial Services, Banking, Insurance, Commerce & Industry companies operating in Ireland.

Technical Support -Gain International Experience

2008-05-12 11:04:53

Title: Technical Support -Gain International Experience
Salary: �12000 - �15000
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish, Flemish, Turkish
Posted: 12th May 2008

Technical Support - Gain International Experience

My client provides multi channel, multilingual contact centre services to global organisations. Their primary aim is to deliver leading customer contact management solutions to clients in the global market place, while creating a working environment and culture that promotes respect for staff and customers.
Role:
They are now recruiting
Multilingual Level 1 Customer/Technical Support Representatives
Languages Required:

� Dutch
� Norwegian
� Danish
� Turkish
� French
� Spanish
� Italian
� German
� Swedish
� LTAM Spanish
� Spanish with French

Responsibilities:
� Ability to read and comprehend actively and effectively while understanding the tone of the customers through written communication
� Ability to multitask by taking multiple chat sessions and maintain a high degree of accuracy
� Creative and resourceful when confronted with unusual situations
� Understands all aspects of the particular product/service supported
� Strives for continuous personal development and improvement
� Portrays a professional image
� Ensure highest quality is maintained to meet or exceed customer specifications.
� The ability to provide information verbally clearly and effectively
� The ability to listen actively and effectively while comprehending the customer�s issue and tone on the call
� Provides feedback to supervisors, managers, colleagues and the client

Essential Criteria:
� 6 Months previous Customer service and Technical experience
� Outstanding keyboard Skills with high emphasis Internet usage
� Strong communication skills both verbal and written
� Fluent in written and spoken English
� Excellent inter-personal skills and a good team player
� Problem solving and troubleshooting skills
� Excellent/proven technical knowledge in computers
� Experience of using MS Office, Windows 95/98/2000/XP
� Self-motivated - interest in self- development, high personal drive to succeed
� Ability to meet strict deadlines and targets
� Drive and determination to succeed and grow with the business

The company offers a competitive relocation package that covers your flight expenses and the first few days accommodation in Belfast.
If you are interested in this role and want to know more about this position or other excellent career opportunities available at the moment, send your CV NOW or call Dominika on +353 1642 5248 at Financial Directions.

More about Financial Directions
Established in 2004, Financial Directions Ltd. has quickly grown to become a highly regarded Recruitment Consultancy. With offices in Dublin & Cork we are now the trusted staffing partner of choice to a growing number of Ireland\'s leading Domestic and International Financial Services, Banking, Insurance, Commerce & Industry companies operating in Ireland.

Move to Ireland Start Working ASAP

2008-05-12 11:04:41

Title: Move to Ireland Start Working ASAP
Salary: Negotiable
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish, Korean, Turkish, Swiss German
Posted: 12th May 2008

Italian/Dutch/German/French Technical Support Agents-Competitive Relocation Package!

Our Client
Our client is an established Outsourcing Services Company based in Belfast. It provides contact centre services to multinationals worldwide.

Job title:
Bilingual Customer/Technical Support Agents

Duties:
�
Provide excellent customer service and technical support
�
Deal with inbound calls/emails from customers
�
Work in a team-oriented environment

Essential Criteria:
�
Good Keyboard Skills and Internet usage
�
Strong communication skills both verbal and written
�
Good team player
�
Fluency in English and one of the following languages: Dutch, German, French, Italian.

Benefits:
�
Stakeholder Pension Scheme
�
Performance related pay / bonus structure
�
Excellent Training and Development program
�
Competitive relocation package
�
Large range of employee discounts
�
Bi annual reward and recognition schemes
�
Team and company events

If you are interested in this role and want to know more about this position or other excellent career opportunities available at the moment, send your CV NOW or call Dominika on +353 1642 5248 at Financial Directions.

More about Financial Directions
Established in 2004, Financial Directions Ltd. has quickly grown to become a highly regarded Recruitment Consultancy. With offices in Dublin & Cork we are now the trusted staffing partner of choice to a growing number of Ireland\'s leading Domestic and International Financial Services, Banking, Insurance, Commerce & Industry companies operating in Ireland.