Account Handler with Flemish

2008-12-02 12:05:13

Title: Account Handler with Flemish
Salary: �16000 per annum + BENEFITS
Location: Nottinghamshire - East Midlands, United Kingdom
Languages: English, French, Flemish
Posted: 2nd Dec 2008

Job Title
Part-time French speaking Relationship Account Handler

Salary
�16000

Location
Nottingham

The Company

Established for over 100 years, this is a leading fashion and lifestyle company specializing in sportswear, jeans and outdoor clothing. The company is dynamic and expanding fast in the Far East with own brand stores and in-store concessions that are very successful. It already has a strong presence in Europe and the USA. This company will give you every opportunity to really develop your career in an exciting creative environment!

The Role

They are seeking highly motivated French speaking account handler to join the Customer Services team working on the Benelux accounts

Job purpose

- Liaising with clients France regularly
- Liaising with other team members in the UK from the marketing to the sales and finance teams
- To provide superior customer service to a designated group of accounts, by direct contact with those accounts, close liaison with the account managers, and by effective management of customer orders, in line with Company and brand strategies.
- To provide customers and the account managers with accurate sales and order status information.
- To receive and initiate the processing of customer orders in accordance with the Customer Service Charter.
- To ensure customer order details are validated prior to order entry, in terms of account identification, order type, sku detail, stock availability, customer requested delivery date, scheduled delivery date, and pricing.
- To deal promptly and efficiently with enquiries from both customers and account managers both verbally and in writing.
- To strictly execute the Company\'s procedures relating to order cancellations, customer and consumer returns and new account enquiries.
- To ensure that all communications to outside parties exhibit standards expected of a professional, multinational company.
- To be a contact point for enquiries from management, account managers and other departments relating to statistics, orders, shipments etc.
- To liaise with the Credit department to ensure that queries are resolved in order to achieve prompt payment.
- To liaise closely with all associated departments, and DC\'s to ensure full conformity to customer requirements, on time and in full delivery of orders, and efficient handling of accounts
- To provide cover as necessary for holidays, sickness, etc.
- Establish control related standards and procedures.
- Any other duties as assigned to the Job Holder within the Job Holder\'s capabilities.

Qualifications
Fluency in French
Hands-on proactive approach
Excellent communication and customer service skills

Flemish or Dutch speaking Account Manager

2008-11-28 09:40:11

Title: Flemish or Dutch speaking Account Manager
Salary: �16000 per annum + 16000 + 2.5k relocation fee
Location: Nottinghamshire - East Midlands, United Kingdom
Languages: English, Dutch, Flemish
Posted: 28th Nov 2008

Flemish or Dutch speaking Account Manager

Job Location: Nottingham

Salary/Additional Information: �16000 + 2.5k relocation fee

Reference: CP 24/08

Company
Established for over 100 years, this is a leading fashion and lifestyle company specializing in sportswear, jeans and outdoor clothing. The company is dynamic and expanding fast and will give you every opportunity to really develop your career in an exciting creative environment!

Role
Flemish or Dutch speaking Account Manager
The Flemish and Dutch speaking Account manager will be responsible for the whole of Northern European office. He/she will ensure Customer orders are validated, co-ordinate account managers and customers and provide accurate sales information, deal efficiently with queries and potential problems and liaise closely with all associated departments. The Flemish and Dutch speaking Account manager will also liaise with other account managers across the business and will be a contact point for all internal departments and to report back statistics and findings.

This is an excellent position for someone with six months account management/customer service experience who is looking for the next step on his or her career. My client offers fantastic internal promotion opportunities as well as the potential to work in one of their foreign offices.

Profile
�Fluency in Flemish or Dutch
�Hands-on proactive approach
�Excellent communication and customer service skills

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Ifor Owen

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.

Top Language Jobs

Account Handler with Flemish

Flemish or Dutch speaking Account Manager