Top Language Jobs

Scandanavian Customer Service Representative

2008-09-05 08:39:18

Title: Scandanavian Customer Service Representative
Salary: �14,000 - �15,000
Location: Glasgow Area - Scotland, United Kingdom
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 5th Sep 2008

Customer Service Representatives - Danish, Norwegian, Swedish, Finnish

Our Client, IBM demands very high standards. You should be a good team player with excellent organisational skills and attention to detail. You�ll be working at the very front-line of our Clients organisation where the working environment and culture are really impressive, probably the best you will have experienced.

To be considered for this role you will have excellent customer service experience and be fluent in English and one of the following languages � Danish, Norwegian, Swedish, Finnish

Working for Manpower @ IBM we realise people have a life outside of work so we like to give you the time to enjoy it. In fact, with the regular hours and supportive, sociable, stimulating work environment we offer, it is the perfect place to put the spark back in your career. You will also benefit from working in a multicultural environment with a real possibility of development and progression. Working for Manpower @ IBM will provide you with the opportunity to improve your English language and give you the experience of working for a world renowned multinational organisation.

You will be rewarded with 20 days annual holiday entitlement, on top of a good basic salary of �14,000 - �15,000, relocation where applicable, an excellent range of benefits plus full training.

Norwegian Customer Service Advisor

2008-09-04 11:11:34

Title: Norwegian Customer Service Advisor
Salary: �11,500 or �12000 basic + language allowance
Location: Glasgow Area - Scotland, United Kingdom
Languages: Swedish
Posted: 4th Sep 2008

Swedish Customer Services Advisor (Reporting to European Team Leader)

Starting Salary: �11,500 or �12000 basic dependant on experience + �3000 language allowance + 29 days holidays including bank holiday + Pension scheme + Healthcare + Bonus for attendance

Location: Glasgow City Centre

Permanent Contract

Working Hours: Monday to Friday: 8:00 to 16:00 for Scandinavian team
However requirements might change and the Customer Service advisor must be flexible.
The opening hours for the European lines are between 08.00 - 20.00. The shifts are 8 hours long Monday - Friday with one in every 4 Saturday\'s 09:00 to 15.00 (You will receive a day off during the week for working Saturday\'s)

Job Purpose:
Utilising a multi lingual skill set, provide 1st class customer service through efficiently managing all customer inquiries and relevant administrative support work.

Principal Accountabilities
1) Be proactive in providing a first class level of customer care at all times.
2) Deal with all customer enquiries in a courteous and professional manner within agreed service and target levels, recording all relevant information in a timely and articulate manner.
3) Where applicable, proactively solve customer issues at the first point of resolution.
4) Achieve quality and service standards set by the department.
5) Make an effective contribution to ensure open communication exists within the team.
6) Be proactive in the retention of the customer database.
7) As part of the Swedish team, provide linguistic & Administrative support the client.

Customer Fulfilment Agent(Swedish & any other Nordic Language )

2008-09-02 13:59:39

Title: Customer Fulfilment Agent(Swedish & any other Nordic Language )
Salary: 12300
Location: Glasgow Area - Scotland, United Kingdom
Languages: Finnish, Norwegian, Swedish
Posted: 2nd Sep 2008

Swedish & Nordic Customer Fulfilment Agents
We have vacancies for a Swedish and any other Nordic language Speaker
Starting Salaries �12,300 rising after 13 weeks.
OTE 37 - 42 hr week, Monday �Friday (day-shift)

On-going opportunities exist within the award winning multilingual customer fulfilment centre @ IBM Greenock.
This centre provides support for both customers and business partners in all European languages, through expertise and professionalism of a truly multinational team.

The positions present an outstanding opportunity to build on current skills and develop a career in a dynamic cosmopolitan culture.

We require applications from candidates who are fluent Swedish or any other Nordic language (written and spoken) as well as English. Applicants will have microsoft office skills plus a basic knowledge of purchasing principles.
SAP or some exposure in accounts, order entry or administration environment would be desirable though not essential.

Previous experience of working with customers or in a contact centre would be a distinct advantage, as well as good communication and listening skills backed with a confident, professional telephone manner.

Please send CVs in the first instance to
Margaret Dominick or Ann Smith
dominicm@uk.ibm.com 07smitha@uk.ibm.com

or call 00447771503993/01475 555028