http://www.toplanguagejobs.co.uk Swedish Jobs in North West en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Swedish speaking Sales Support Executive<br> Salary: GBP18000 to GBP20000 per annumBonus<br> Location: Cheshire - North West, United Kingdom<br> Languages: Swedish<br> Posted: 26th Nov 2008<br><br> The ideal candidate will have experience in Sales Support or Customer Service and speak fluent Swedish.<br /> <br /> To primary make contact with new and existing New Balance customers to ensure service levels are at a premium, update on any new promotions, co-ordinate across key departments and increase sales through either rapid replenishment or tactical promotions. By achieving all the objectives the brand awareness/perception will be improved.<br /> <br /> 3 Key Objectives<br /> <br /> Industry leading service levels<br /> Increase revenue and profit<br /> Increase brand perception<br /> <br /> Key Drivers & Job Requirements<br /> <br /> Make regular contact with select/targeted NB customers<br /> Co-ordinate/troubleshoot between key departments internally e.g. credit, logistics, marketing etc. The objective is to ensure all accounts and sales teams are \"all over the accounts\"<br /> Rapid replenishment - To co-ordinate, plan and communicate the RR programme internally and externally to deliver weekly updates and \"top up\" orders<br /> Monthly sales initiatives - To work cross functionally with sales, marketing, product and buying to deliver both in season and future promotional programmes<br /> Telesales - To make weekly contact to all RR customers to fill gaps and promote offers<br /> To target/contact tactical key accounts to ensure all promotions and activity are successful<br /> To pull together any seasonal promotion packs and contact all internal customers<br /> To increase sales and profit<br /> <br /> <br /> <br /> Other Information<br /> <br /> Targeted on calls/performance<br /> Based in the UK sales office<br /> Salary & bonus scheme<br /> Will attend all UK sales meetings<br /> Must have telesales/relevant experience<br /> Ideally internally to start as already knows the systems<br /> Reports directly to UK CSM<br /> <br /> <br /> Person Spec<br /> <br /> PC literate<br /> Excellent telephone skills<br /> Ability to build rapport with customers <br /> Organised<br /> Excellent planning/co-ordinating skills<br /> Passionate about customer service<br /> Energetic and bubbly personality<br /> Resilient when dealing with difficult customers<br /> Confidence to work on own initiative<br /> Problem solving / solutions oriented approach<br /> Driven by sales http://www.toplanguagejobs.co.uk/job-182061.html 2008-11-26 14:47:44