http://www.toplanguagejobs.co.uk Swedish Jobs in Buckinghamshire en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Swedish Speaking Customer Services Advisor<br> Salary: £16,100 - £16,480<br> Location: Buckinghamshire - South East, United Kingdom<br> Languages: English, Swedish<br> Posted: 15th Aug 2008<br><br> The Company<br /> <br /> Nikken is well established Direct Selling Organisation, whose wide range of wellness products offer people everywhere an improved way of living.<br /> <br /> The Person:<br /> <br /> Must have previous customer service experience, fluency in spoken and written Swedish and English, and PC skills to include Microsoft office and excel (or equivalent). Touch typing skills are desirable.<br /> <br /> The Role:<br /> <br /> Working at the European Headquarters in Milton Keynes, in a call centre environment reporting to the Scandinavian Team Leader you will ensure a first class customer service to our customers by:<br /> <br /> 1. Receiving phone calls from the customers, taking orders and answering general queries<br /> 2. Two way liaison with the customers and Nikken staff<br /> 3. Responsible for creating and owning issues in Contact Tracking (our bespoke Customer history recording system)<br /> 4. Receiving and responding to email correspondence or forwarding for action as required.<br /> 5. Translation and proofreading as required.<br /> 6. Initial administration resulting from customer call<br /> 7. Being flexible in approach to work, prepared to assist other departments on ad-hoc basis should need arise.<br /> <br /> Benefits : Pension, PHI, Life Assurance http://www.toplanguagejobs.co.uk/job-104381.html 2008-08-15 16:00:11