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    <title>Top Language Jobs</title>
    <link>http://www.toplanguagejobs.co.uk</link>
    <description>Swedish Jobs in Scotland </description>
    <language>en-us</language>
    <managingEditor>support@toplanguagejobs.co.uk</managingEditor>
    <webMaster>support@toplanguagejobs.co.uk</webMaster>
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    <item>
      <title>Swedish Speaking Technical Support Advisor</title>
      <description>Title: Swedish Speaking Technical Support Advisor&lt;br&gt;
Salary: £15,500 per annum&lt;br&gt;
Location: Edinburgh &amp; Lothians - Scotland, United Kingdom&lt;br&gt;
Languages: English, Swedish&lt;br&gt;
Posted: 29th Aug 2008&lt;br&gt;&lt;br&gt;
DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION?  DO YOU WANT EXPERT TRAINING AND FAST CAREER PROGRESSION?  DO YOU WANT TO LIVE IN SCOTLAND’S BEAUTIFUL AND EXCITING CAPITAL CITY?  READ ON TO FIND OUT MORE!&lt;br /&gt;
&lt;br /&gt;
You will be using your technical knowledge and language skills to assist customers with cutting edge global products.  Excellent training and job coaching will be provided with the possibility of career advancement.  By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards.&lt;br /&gt;
								&lt;br /&gt;
You must have:		&lt;br /&gt;
				&lt;br /&gt;
•	Exceptional spoken and written English and Swedish&lt;br /&gt;
•	Helpdesk experience&lt;br /&gt;
•	Excellent customer service skills&lt;br /&gt;
		&lt;br /&gt;
Your job will involve:	&lt;br /&gt;
&lt;br /&gt;
•	Providing technical support via fax, e-mail, telephone and mail&lt;br /&gt;
•	Logging calls accurately and in accordance with guidelines&lt;br /&gt;
•	Solving customers’ technical queries in an efficient and polite manner&lt;br /&gt;
&lt;br /&gt;
We will:&lt;br /&gt;
&lt;br /&gt;
•	Provide first class support and assistance &lt;br /&gt;
•	Help with relocation if required&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-93531.html</link>
      <pubDate>2008-08-29 13:42:39</pubDate>
    </item>
    <item>
      <title>Norwegian Customer Service Advisor</title>
      <description>Title: Norwegian Customer Service Advisor&lt;br&gt;
Salary: £11,500 or £12000  basic + language allowance&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Swedish&lt;br&gt;
Posted: 28th Aug 2008&lt;br&gt;&lt;br&gt;
Swedish Customer Services Advisor (Reporting to European Team Leader)&lt;br /&gt;
&lt;br /&gt;
Starting Salary: £11,500 or £12000 basic dependant on experience + £3000 language allowance + 29 days holidays including bank holiday + Pension scheme + Healthcare + Bonus for attendance &lt;br /&gt;
&lt;br /&gt;
Location: Glasgow City Centre&lt;br /&gt;
&lt;br /&gt;
Permanent Contract&lt;br /&gt;
&lt;br /&gt;
Working Hours: Monday to Friday:  8:00 to 16:00 for Scandinavian team&lt;br /&gt;
However requirements might change and the Customer Service advisor must be flexible.&lt;br /&gt;
The opening hours for the European lines are between 08.00 - 20.00. The shifts are 8 hours long Monday - Friday with one in every 4 Saturday\'s 09:00 to 15.00 (You will receive a day off during the week for working Saturday\'s)&lt;br /&gt;
&lt;br /&gt;
Job Purpose:&lt;br /&gt;
Utilising a multi lingual skill set, provide 1st class customer service through efficiently managing all customer inquiries and relevant administrative support work.&lt;br /&gt;
&lt;br /&gt;
Principal Accountabilities &lt;br /&gt;
1) Be proactive in providing a first class level of customer care at all times.&lt;br /&gt;
2) Deal with all customer enquiries in a courteous and professional manner within agreed service and target levels, recording all relevant information in a timely and articulate manner.&lt;br /&gt;
3) Where applicable, proactively solve customer issues at the first point of resolution.&lt;br /&gt;
4) Achieve quality and service standards set by the department.&lt;br /&gt;
5) Make an effective contribution to ensure open communication exists within the team.&lt;br /&gt;
6) Be proactive in the retention of the customer database.&lt;br /&gt;
7) As part of the Swedish team, provide linguistic &amp; Administrative support the client.</description>
      <link>http://www.toplanguagejobs.co.uk/job-81511.html</link>
      <pubDate>2008-08-28 11:11:34</pubDate>
    </item>
    <item>
      <title>Bilingual Customer Service Advisers </title>
      <description>Title: Bilingual Customer Service Advisers &lt;br&gt;
Salary: £15,000&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Danish, Dutch, French, Norwegian, Swedish, Flemish&lt;br&gt;
Posted: 27th Aug 2008&lt;br&gt;&lt;br&gt;
Bilingual Customer Service Advisers £15,000 &lt;br /&gt;
&lt;br /&gt;
A reputable company is looking to recruit Bi-lingual &amp; Multi-lingual speaking individuals for their contact centre based in Glasgow. This is an excellent opportunity for someone who wants to join a first class organisation that offers long term career opportunities and personal development. &lt;br /&gt;
&lt;br /&gt;
Successful candidates will possess an excellent telephone manner with a proven track record in customer service, be fluent in English and have the following: &lt;br /&gt;
&lt;br /&gt;
•Experience in dealing with people in a customer service contact centre environment &lt;br /&gt;
•Excellent communication skills &lt;br /&gt;
•Have the ability to adapt to new situations and use initiative &lt;br /&gt;
•Can motivate, encourage others and yourself &lt;br /&gt;
•Have strong planning, organising and team working skills &lt;br /&gt;
&lt;br /&gt;
French, Swedish, German, Norwegian, Dutch or Danish other languages will be considered. &lt;br /&gt;
&lt;br /&gt;
To apply please forward your CV to amanda.robertson@recruitmentzone.co.uk &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-106481.html</link>
      <pubDate>2008-08-27 11:30:00</pubDate>
    </item>
    <item>
      <title>Customer Fulfilment Agent(Swedish &amp; any other Nordic Language )</title>
      <description>Title: Customer Fulfilment Agent(Swedish &amp; any other Nordic Language )&lt;br&gt;
Salary: 12300&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Finnish, Norwegian, Swedish&lt;br&gt;
Posted: 26th Aug 2008&lt;br&gt;&lt;br&gt;
Swedish &amp; Nordic  Customer Fulfilment Agents &lt;br /&gt;
We have vacancies for a Swedish and any other Nordic language Speaker&lt;br /&gt;
Starting Salaries £12,300  rising after 13 weeks.&lt;br /&gt;
OTE   37 - 42 hr week, Monday –Friday (day-shift) &lt;br /&gt;
&lt;br /&gt;
On-going opportunities exist within the award winning multilingual customer fulfilment centre @ IBM Greenock.&lt;br /&gt;
This centre provides support for both customers and business partners in all European languages, through expertise and professionalism of a truly multinational team.&lt;br /&gt;
&lt;br /&gt;
The positions present an outstanding opportunity to build on current skills and develop a career in a dynamic cosmopolitan culture.&lt;br /&gt;
&lt;br /&gt;
We require applications from candidates who are fluent Swedish or any other Nordic language  (written and spoken) as well as English. Applicants will have microsoft office skills plus a basic knowledge of purchasing principles.&lt;br /&gt;
 SAP or some exposure in accounts, order entry or administration environment would be desirable though not essential.&lt;br /&gt;
&lt;br /&gt;
Previous experience of working with customers or in a contact centre would be a distinct advantage, as well as good communication and listening skills backed with a confident, professional telephone manner.&lt;br /&gt;
&lt;br /&gt;
Please send CVs in the first instance to &lt;br /&gt;
Margaret Dominick or Ann Smith&lt;br /&gt;
dominicm@uk.ibm.com      07smitha@uk.ibm.com&lt;br /&gt;
&lt;br /&gt;
or call 00447771503993/01475 555028&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-110491.html</link>
      <pubDate>2008-08-26 13:59:39</pubDate>
    </item>
    <item>
      <title>Scandanavian Customer Service Representative</title>
      <description>Title: Scandanavian Customer Service Representative&lt;br&gt;
Salary: £14,000 - £15,000&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Danish, Finnish, Norwegian, Swedish&lt;br&gt;
Posted: 25th Aug 2008&lt;br&gt;&lt;br&gt;
Customer Service Representatives - Danish, Norwegian, Swedish, Finnish&lt;br /&gt;
&lt;br /&gt;
Our Client, IBM demands very high standards. You should be a good team player with excellent organisational skills and attention to detail. You’ll be working at the very front-line of our Clients organisation where the working environment and culture are really impressive, probably the best you will have experienced. &lt;br /&gt;
&lt;br /&gt;
To be considered for this role you will have excellent customer service experience and be fluent in English and one of the following languages – Danish, Norwegian, Swedish, Finnish&lt;br /&gt;
 &lt;br /&gt;
Working for Manpower @ IBM we realise people have a life outside of work so we like to give you the time to enjoy it. In fact, with the regular hours and supportive, sociable, stimulating work environment we offer, it is the perfect place to put the spark back in your career. You will also benefit from working in a multicultural environment with a real possibility of development and progression.  Working for Manpower @ IBM will provide you with the opportunity to improve your English language and give you the experience of working for a world renowned multinational organisation.&lt;br /&gt;
&lt;br /&gt;
You will be rewarded with 20 days annual holiday entitlement, on top of a good basic salary of £14,000 - £15,000, relocation where applicable, an excellent range of benefits plus full training.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-85423.html</link>
      <pubDate>2008-08-25 10:24:36</pubDate>
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