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    <title>Top Language Jobs</title>
    <link>http://www.toplanguagejobs.co.uk</link>
    <description>Norwegian Customer Service, Call Centre Jobs in United Kingdom </description>
    <language>en-us</language>
    <managingEditor>support@toplanguagejobs.co.uk</managingEditor>
    <webMaster>support@toplanguagejobs.co.uk</webMaster>
    <generator>PHP RSS Feed Generator</generator>
    <item>
      <title>Nordic &amp; Italian Speaking Accounts Payable Administrator</title>
      <description>Title: Nordic &amp; Italian Speaking Accounts Payable Administrator&lt;br&gt;
Salary: On application&lt;br&gt;
Location: Nottinghamshire - East Midlands, United Kingdom&lt;br&gt;
Languages: Italian, Norwegian&lt;br&gt;
Posted: 4th Dec 2008&lt;br&gt;&lt;br&gt;
Accounts Payable Administrator&lt;br /&gt;
Nottingham &lt;br /&gt;
&lt;br /&gt;
We’re looking for a Nordic or Italian speaking Accounts Payable Administrators to join an expanding department and make a real name for themselves. As part of our Nottingham Shared Service Centre (NSCC), there’ll be plenty of opportunity.  &lt;br /&gt;
&lt;br /&gt;
About the role&lt;br /&gt;
Our business is expanding to enable us to support our supplier base, with your help it’s well within our reach. In more detail, you’ll input and match invoices to the Oracle Accounts Payable system, taking care to meet all deadlines and targets. You’ll also carry out supplier statement reconciliations, while dealing with customer and supplier queries, liaising with the business to resolve matching issues at every level. &lt;br /&gt;
&lt;br /&gt;
About you&lt;br /&gt;
To make the most of this great opportunity to grow your Accounts Payable expertise, you’ll be fluent in English as well as a Nordic language, focussed on internal customers and have sound IT skills. You’ll be aware of controls at all times and genuinely committed to helping the expansion of the department go as smoothly as possible. To better manage customer relationships, you’ll have fantastic telephone and communication skills, not to mention experience in supplier statement reconciliations. And if you’re familiar with Oracle payables, we’ll really take notice. &lt;br /&gt;
&lt;br /&gt;
About us&lt;br /&gt;
You might know Experian for our credit offering, but there’s more to us than that. We’re a global leader in the provision of cutting-edge information solutions. We’re a FTSE 100 company. We deliver data, decision-making and processing services to help businesses find new customers and manage their existing relationships. And we help consumers better understand, manage and protect their personal information, making more informed purchasing decisions along the way.  &lt;br /&gt;
&lt;br /&gt;
About our rewards&lt;br /&gt;
At Experian, it’s not all about what you earn. You’ll soon realise the possibilities of working for a truly global organisation are just as satisfying. Join us, and you’ll find we offer an enormous breadth of learning activities and programmes. We’ll listen to your opinions and we’ll encourage you to contribute your ideas in all sorts of business situations. You can also expect an attractive base salary and competitive rewards package.&lt;br /&gt;
&lt;br /&gt;
To find out more and apply, please press apply below to be redirected to the careers section of our website.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-168031.html</link>
      <pubDate>2008-12-04 14:11:51</pubDate>
    </item>
    <item>
      <title>Nordic Speaking Customer Care Representative</title>
      <description>Title: Nordic Speaking Customer Care Representative&lt;br&gt;
Salary: Excellent - Apply for details&lt;br&gt;
Location: West London - London, United Kingdom&lt;br&gt;
Languages: Danish, Finnish, Norwegian, Swedish, Flemish&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
We are currently looking to recruit a permanent Customer Care Representative for our Customer Care teams here at QIAGEN. &lt;br /&gt;
&lt;br /&gt;
Based in the UK Office near Gatwick airport, and working as a key member supporting our Customer Care team, this person will be responsible for providing professional customer support as well as assisting our Field Sales and Service teams. &lt;br /&gt;
&lt;br /&gt;
Responsibilities will include processing orders in an accurate and timely manner, customer support by telephone, fax and e-mail, handling customer enquiries, assisting with tenders, contracts and quotations as well as providing support for other service related processes.&lt;br /&gt;
&lt;br /&gt;
The successful applicant will have considerable previous Customer Care experience in a commercial office environment and will possess an excellent telephone manner and communication skills. A familiarity with standard office software is also essential and preferably a working knowledge of SAP. A basic knowledge of molecular handling will be an advantage to any applicant. &lt;br /&gt;
&lt;br /&gt;
Please note that dual language skills would be ideal and we would welcome applications from native Nordic language speakers who are fluent in English. &lt;br /&gt;
&lt;br /&gt;
Candidates will be responsible for maintaining good relationships with our customers and European colleagues. Professionalism, motivation and the ability to work flexibly in a team as well as individually; are essential. &lt;br /&gt;
&lt;br /&gt;
The closing date for forwarding CVs to us is 9th December 2008.&lt;br /&gt;
 &lt;br /&gt;
If you are interested in this position please send your application to QIAGEN HR: &lt;br /&gt;
&lt;br /&gt;
N.B. All applications must include candidate’s current salary details and any benefits.&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-206631.html</link>
      <pubDate>2008-12-03 09:19:16</pubDate>
    </item>
    <item>
      <title>Multilingual Customer Support Advisor</title>
      <description>Title: Multilingual Customer Support Advisor&lt;br&gt;
Salary: GBP18000 to GBP21000 per annum&lt;br&gt;
Location: Manchester - North West, United Kingdom&lt;br&gt;
Languages: Dutch, French, German, Italian, Norwegian&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
A great opportunity for a language specialist with fluency in Norwegian and one of the following languages:&lt;br /&gt;
&lt;br /&gt;
German or French or Italian or Dutch&lt;br /&gt;
&lt;br /&gt;
Previous shared service centre experience advantageous.&lt;br /&gt;
&lt;br /&gt;
The position is an initial 24 weeks contract with a review at the end to going perm.&lt;br /&gt;
&lt;br /&gt;
£10.40 an hour for 37.5 hours a week Monday – Friday Please apply for immediate consideration.&lt;br /&gt;
&lt;br /&gt;
\&quot;European Resources Ltd offers the services of an Employment Agency for permanent work and an Employment Business for temporary work\&quot;</description>
      <link>http://www.toplanguagejobs.co.uk/job-207401.html</link>
      <pubDate>2008-12-03 15:41:08</pubDate>
    </item>
    <item>
      <title>Norwegian speakers in Scotland - Relocation pack availalbe</title>
      <description>Title: Norwegian speakers in Scotland - Relocation pack availalbe&lt;br&gt;
Salary: 14000 - 15000&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: English, Norwegian&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
You're fluent in Norwegian and have a good grasp of English - and you love dealing with customers over the telephone. It's these skills, plus an attention to detail, that our client is looking for. &lt;br /&gt;
&lt;br /&gt;
Our client is one of the world's leading IT companies. You'll work at the front line of their organisation - the point at which a busy, supportive culture comes together within a sociable and multicultural environment&lt;br /&gt;
&lt;br /&gt;
Position&lt;br /&gt;
-Norwegian Customer Service Representatives&lt;br /&gt;
-Based in: Greenock, Scotland&lt;br /&gt;
-Salary: £14,000- £15,000&lt;br /&gt;
-Relocation package:  available if required&lt;br /&gt;
-Recruitment process: telephone interview + f2f interview in Berlin&lt;br /&gt;
-Benefits: good basic salary, full training,flexible working hours, free flight to Scotland plus relocation expenses (if required), 20 days' holiday a year and free parking on-site&lt;br /&gt;
&lt;br /&gt;
Best of all, you'll be improving your knowledge of business English within a company that all future employers will know and respect.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-141551.html</link>
      <pubDate>2008-12-03 14:47:44</pubDate>
    </item>
    <item>
      <title>Norwegain RTP Delivery Team Member</title>
      <description>Title: Norwegain RTP Delivery Team Member&lt;br&gt;
Salary: GBP13000 to GBP15000 per annum&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Norwegian&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
Invoice processing team within the Accounts Payable function&lt;br /&gt;
&lt;br /&gt;
Key tasks and duties:&lt;br /&gt;
&lt;br /&gt;
The main area of responsibility would be within the AP invoice processing team, ensuring the team deliver our service level agreements.&lt;br /&gt;
The key duties are to process all AP invoices with input and accuracy targets that are set ensuring the team maintain green traffic light rating.&lt;br /&gt;
Maintaining parked items and following through with customer focal points to resolution.&lt;br /&gt;
Manage the daily mail receipt and prepare for scanning.&lt;br /&gt;
Record all invoices returned to suppliers due to invoice not being RTP compliant.&lt;br /&gt;
&lt;br /&gt;
Personal attributes: &lt;br /&gt;
&lt;br /&gt;
Excellent customer service skills.&lt;br /&gt;
Very good attention to detail.&lt;br /&gt;
Accurate and efficient.&lt;br /&gt;
Strong team player.&lt;br /&gt;
Excellent communication skills.&lt;br /&gt;
Good organizational skills.&lt;br /&gt;
Drive to achieve.&lt;br /&gt;
 &lt;br /&gt;
Any Additional Info:&lt;br /&gt;
&lt;br /&gt;
Language Essential : Norwegian</description>
      <link>http://www.toplanguagejobs.co.uk/job-120351.html</link>
      <pubDate>2008-12-03 14:47:43</pubDate>
    </item>
    <item>
      <title>Norwegain Speaking Team Member</title>
      <description>Title: Norwegain Speaking Team Member&lt;br&gt;
Salary: GBP13000 to GBP15000 per annum&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Norwegian&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
Invoice processing team within the Accounts Payable function&lt;br /&gt;
&lt;br /&gt;
Key tasks and duties:&lt;br /&gt;
&lt;br /&gt;
The main area of responsibility would be within the AP invoice processing team, ensuring the team deliver our service level agreements.&lt;br /&gt;
The key duties are to process all AP invoices with input and accuracy targets that are set ensuring the team maintain green traffic light rating.&lt;br /&gt;
Maintaining parked items and following through with customer focal points to resolution.&lt;br /&gt;
Manage the daily mail receipt and prepare for scanning.&lt;br /&gt;
Record all invoices returned to suppliers due to invoice not being RTP compliant.&lt;br /&gt;
&lt;br /&gt;
Personal attributes: &lt;br /&gt;
&lt;br /&gt;
Excellent customer service skills.&lt;br /&gt;
Very good attention to detail.&lt;br /&gt;
Accurate and efficient.&lt;br /&gt;
Strong team player.&lt;br /&gt;
Excellent communication skills.&lt;br /&gt;
Good organizational skills.&lt;br /&gt;
Drive to achieve.&lt;br /&gt;
 &lt;br /&gt;
Any Additional Info:&lt;br /&gt;
&lt;br /&gt;
Language Essential : Norwegian</description>
      <link>http://www.toplanguagejobs.co.uk/job-181191.html</link>
      <pubDate>2008-12-03 14:47:43</pubDate>
    </item>
    <item>
      <title>Part time Swedish/Danish/Norwegian Careline Advisor </title>
      <description>Title: Part time Swedish/Danish/Norwegian Careline Advisor &lt;br&gt;
Salary: 17000&lt;br&gt;
Location: Bedfordshire - South East, United Kingdom&lt;br&gt;
Languages: Danish, Norwegian, Swedish&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
Based in Bedford, Bedfordshire, you will be working for a global company in their multilingual Customer service team taking inbound calls from customers and medical personnel regarding women’s health products and sensitive issues regarding pregnancy, fertility and contraception in a calm, helpful and empathetic way.  The yours are 7am to 1pm. To do this you will need to be fluent in either Swedish, Norwegian and Danish and excellent English, have some office or customer service experience, be confident on the telephone, be a real team player with plenty of common sense and initiative and be IT literate. Experience in a medical environment a plus!!&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-125361.html</link>
      <pubDate>2008-12-03 12:24:49</pubDate>
    </item>
    <item>
      <title>SWEDISH NORWEGIAN CUSTOMER SERVICE </title>
      <description>Title: SWEDISH NORWEGIAN CUSTOMER SERVICE &lt;br&gt;
Salary: ...&lt;br&gt;
Location: East Midlands, United Kingdom&lt;br&gt;
Languages: English, Norwegian, Swedish&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
E ARE RECRUITING CUSTOMER SERVICE AGENTS FLUENT IN BOTH SWEDISH &amp; NORWEGIAN FOR OUR CLIENT IN CLARE. &lt;br /&gt;
Manage the short to medium term availability of hotel, holiday home and other leisure related products within an assigned geographical area. &lt;br /&gt;
Identify key individuals in provider organisations and build a strong relationship with them to secure a constant flow of appropriate product throughout the year. &lt;br /&gt;
Work proactively with the telesales floor to match supply with demand &lt;br /&gt;
Resolve relevant provider and customer issues that are channelled from the sales floor and the account management team &lt;br /&gt;
Proactively manage providers to ensure adequate supply in assigned locations &lt;br /&gt;
Develop and implement a clear and timely communications programme to notify changes in terms and conditions to our providers. &lt;br /&gt;
Load new providers onto Emos and provide appropriate material to training &lt;br /&gt;
Work proactively with the telesales staff to sell new providers and oversupply locations.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
KINGSLEY RECRUITMENT&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
OUR JOB IS YOUR CAREER! &lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
  &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-66575.html</link>
      <pubDate>2008-12-03 12:24:24</pubDate>
    </item>
    <item>
      <title>NORDIC CUSTOMER RELATIONS </title>
      <description>Title: NORDIC CUSTOMER RELATIONS &lt;br&gt;
Salary: Excellent&lt;br&gt;
Location: East Midlands, United Kingdom&lt;br&gt;
Languages: English, Danish, Dutch, Norwegian, Swedish&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
WE ARE NOW RECRUITING NORDIC CLIENT RELATIONS REPS FOR A CORK BASED MULTINATIONAL.&lt;br /&gt;
&lt;br /&gt;
Responsibilities &lt;br /&gt;
&lt;br /&gt;
To respond to customer or company partner issues whether raised by telephone or by written communication. &lt;br /&gt;
To respond to all customer issues within the timescales defined by management (Service Levels) &lt;br /&gt;
To ensure at all times that customers are handled within the framework of the company Policy and Procedures documentation &lt;br /&gt;
To log all customer interactions on system using the company case logging guidelines. &lt;br /&gt;
To maintain a log of open issues and keep customers informed of any progress &lt;br /&gt;
To escalate issues to second liners or management, if necessary, as defined in the Escalation procedures, to ensure a timely solution &lt;br /&gt;
To ensure always that the European Company Assistance Centre is viewed positively by our colleagues and Company’s customers &lt;br /&gt;
To arbitrate, if required, between the customer and company’s partners &lt;br /&gt;
To NEVER say “No” to customers, always give a positive response even if company cannot help. &lt;br /&gt;
To ALWAYS add value to the customer interaction.&lt;br /&gt;
&lt;br /&gt;
Skills and Attributes &lt;br /&gt;
Be a customer focused individual who enjoys problem solving. &lt;br /&gt;
Have a high standard of verbal and written communication &lt;br /&gt;
Have a “friendly” personality and be interested in helping customers &lt;br /&gt;
Have good telephone skills and be able to listen, empathise, diffuse anger and take control of the conversation. &lt;br /&gt;
Be able to take ownership of customer’s issue resolution &lt;br /&gt;
Be a highly motivated, self-starter &lt;br /&gt;
Have good organisational skills and a professional attitude to follow though as promised. &lt;br /&gt;
Have good attention to detail and log all customer interactions accurately in the Vantive call-logging system &lt;br /&gt;
Be a team player &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
KINGSLEY RECRUITMENT &lt;br /&gt;
&lt;br /&gt;
&quot;OUR JOB IS YOUR CAREER&lt;br /&gt;
 </description>
      <link>http://www.toplanguagejobs.co.uk/job-61285.html</link>
      <pubDate>2008-12-03 12:24:14</pubDate>
    </item>
    <item>
      <title>Norwegian Customer Services - Barnet</title>
      <description>Title: Norwegian Customer Services - Barnet&lt;br&gt;
Salary: £18000 - £18500 per annum + Benefits&lt;br&gt;
Location: Hertfordshire - South East, United Kingdom&lt;br&gt;
Languages: Norwegian&lt;br&gt;
Posted: 3rd Dec 2008&lt;br&gt;&lt;br&gt;
Norwegian Customer Services - New Barnet (20mins from Kings Cross) &lt;br /&gt;
MUST BE FLUENT IN BOTH LANGUAGES - NORWEGIAN AND ENGLISH &lt;br /&gt;
&lt;br /&gt;
Leading, well-established company in New Barnet (Hertfordshire) is looking to recruit a Customer Account Executive to develop and manage expectations and relationships with a portfolio of customer accounts. You will be responsible to service those accounts in a professional manner that enhances the customers\' experience of the company and exceeds the customer\'s expectations. &lt;br /&gt;
The candidate must be fluent in Norwegian AND English. Previous customer service experience is necessary.</description>
      <link>http://www.toplanguagejobs.co.uk/job-184121.html</link>
      <pubDate>2008-12-03 11:07:32</pubDate>
    </item>
    <item>
      <title>Wanted! Fluent Norwegian business developer for International IT client!</title>
      <description>Title: Wanted! Fluent Norwegian business developer for International IT client!&lt;br&gt;
Salary: On application&lt;br&gt;
Location: Glasgow Area - Scotland, United Kingdom&lt;br&gt;
Languages: Norwegian&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Wanted! - Fluent Norwegian business developer for International IT client!&lt;br /&gt;
&lt;br /&gt;
Your role will be to develop and actively secure business in the Norwegian market place. This will be achieved by an assortment of sales activity including calls, emails and marketing activity in order to meet prescribed performance targets.&lt;br /&gt;
&lt;br /&gt;
You may also have an account management background that can show a high level of customer care in the Norwegian markets and the ability to get past &quot;gatekeepers&quot;&lt;br /&gt;
&lt;br /&gt;
The client offers you an excellent salary, superb facilities and a training and support structure second to none. With career opportunities and a great range of high spec IT equipment available to you your role will be to be the main point of contact for the clients for the full sales cycle.</description>
      <link>http://www.toplanguagejobs.co.uk/job-206571.html</link>
      <pubDate>2008-12-02 15:56:50</pubDate>
    </item>
    <item>
      <title>Norwegian Customer Support - Belfast</title>
      <description>Title: Norwegian Customer Support - Belfast&lt;br&gt;
Salary: Negotiable&lt;br&gt;
Location: Belfast - Northern Ireland, United Kingdom&lt;br&gt;
Languages: English, Norwegian&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
&lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
  &lt;br /&gt;
Our client based in Belfast require Norwegian Customer Service Reps for an immediate start. This is an excellent opportunity to work in a dynamic &amp; fast paced environment.  &lt;br /&gt;
The ideal candidate will have a minimum of 1 year’s Customer Service experience along with fluency in Norwegian &amp; English.   &lt;br /&gt;
·         Fluent English &amp; Norwegian (both written &amp; spoken)  &lt;br /&gt;
·         Must possess excellent research/technical &amp; troubleshooting skills  &lt;br /&gt;
·         Ability to work under pressure within a team environment  &lt;br /&gt;
·         Ability to meet deadlines and targets  &lt;br /&gt;
·         Self motivated individual with drive, enthusiasm and commitment  &lt;br /&gt;
·         Excellent organisational, analytical and time management skills  &lt;br /&gt;
                      *Excellent salary &amp; relocation package available*  &lt;br /&gt;
If you would like to apply for this role please call Deborah on 4744647 or email dcarpenter@sigmar.ie  &lt;br /&gt;
   &lt;br /&gt;
   &lt;br /&gt;
   &lt;br /&gt;
Norwegian Customer ServiceNorwegian Customer Support Norwegian Customer Service Norwegian Customer Support Norwegian Customer Service Norwegian Customer Support Norwegian Customer Service Norwegian Norwegian Customer Support Customer Service Norwegian Customer Support  &lt;br /&gt;
Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support Norwegian Customer Support</description>
      <link>http://www.toplanguagejobs.co.uk/job-194471.html</link>
      <pubDate>2008-12-02 09:08:23</pubDate>
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    <item>
      <title>International Exp for Multilinguals</title>
      <description>Title: International Exp for Multilinguals&lt;br&gt;
Salary: £13000 - £18000&lt;br&gt;
Location: Belfast - Northern Ireland, United Kingdom&lt;br&gt;
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish, Flemish, Turkish&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
&lt;br /&gt;
Excellent opportunities in Customer services and Technical Support for Multilingual candidates - Paid flights and accommodation   &lt;br /&gt;
   &lt;br /&gt;
Our client is a leading international contact centre in Ireland. They service multination organizations within information technology, telecommunication, on-line entertainment providing customer services and technical support for them. They created excellent working environment for their employees and prepared top salary and benefits package for candidates interested in joining their company.   &lt;br /&gt;
   &lt;br /&gt;
They are now recruiting for  &lt;br /&gt;
   &lt;br /&gt;
Multilingual Level 1 Customer/Technical Support Representatives that speak English and one of the below languages fluently:   &lt;br /&gt;
     &lt;br /&gt;
•   &lt;br /&gt;
Dutch   &lt;br /&gt;
•   &lt;br /&gt;
Norwegian  &lt;br /&gt;
•   &lt;br /&gt;
Danish  &lt;br /&gt;
•   &lt;br /&gt;
Turkish  &lt;br /&gt;
•   &lt;br /&gt;
French  &lt;br /&gt;
•   &lt;br /&gt;
Spanish  &lt;br /&gt;
•   &lt;br /&gt;
Italian  &lt;br /&gt;
•   &lt;br /&gt;
Spanish with French   &lt;br /&gt;
•   &lt;br /&gt;
Korean&lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
   &lt;br /&gt;
Responsibilities:  &lt;br /&gt;
     &lt;br /&gt;
•   &lt;br /&gt;
Providing excellent customer service to customers   &lt;br /&gt;
•   &lt;br /&gt;
Working in a team based environment   &lt;br /&gt;
•   &lt;br /&gt;
Provide a personalized response to all inbound emails/phone calls   &lt;br /&gt;
•   &lt;br /&gt;
Proactively seek feedback on ways to improve personal performance  &lt;br /&gt;
•   &lt;br /&gt;
Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer  &lt;br /&gt;
•   &lt;br /&gt;
Assisting product specialists to find resolutions&lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
   &lt;br /&gt;
Essential Criteria:  &lt;br /&gt;
     &lt;br /&gt;
•   &lt;br /&gt;
Call centre or customer service experience would be an advantage  &lt;br /&gt;
•   &lt;br /&gt;
Strong decision-making skills  &lt;br /&gt;
•   &lt;br /&gt;
Excellent communication skills  &lt;br /&gt;
•   &lt;br /&gt;
Fluency in English and one of the above languages  &lt;br /&gt;
•   &lt;br /&gt;
Good keyboard skills / computer knowledge  &lt;br /&gt;
•   &lt;br /&gt;
Ability to work on own initiative &lt;br /&gt;
&lt;br /&gt;
  &lt;br /&gt;
   &lt;br /&gt;
The company offers a competitive relocation package that covers your flight expenses and the first few days accommodation in Belfast.  &lt;br /&gt;
If you are interested in this role and want to know more about this position or other excellent career opportunities available at the moment, send your CV NOW or call Dominika on +353 1642 5248 at Financial Directions.   &lt;br /&gt;
   &lt;br /&gt;
More about Financial Directions  &lt;br /&gt;
Established in 2004, Financial Directions Ltd. has quickly grown to become a highly regarded Recruitment Consultancy. With offices in Dublin &amp; Cork we are now the trusted staffing partner of choice to a growing number of Ireland\'s leading Domestic and International Financial Services, Banking, Insurance, Commerce &amp; Industry companies operating in Ireland.</description>
      <link>http://www.toplanguagejobs.co.uk/job-186961.html</link>
      <pubDate>2008-12-02 09:07:45</pubDate>
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    <item>
      <title>Norwegian IT Sales &amp; Account Executives are required in London. Up to £100K</title>
      <description>Title: Norwegian IT Sales &amp; Account Executives are required in London. Up to £100K&lt;br&gt;
Salary: £100K&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: English, Norwegian&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Role: Opportunities now exist for Swedish IT Sales Executives/Account Managers to join their European Operations in London. As an IT Sales Executive/Account Manager you will be in charge of managing existing accounts and developing new business in the Norwegian Territory. You will be in charge of the full sales cycle from lead generation to closing of the deal working closely with Pre Sales, Partners, etc. You will deal with clients on the phone and face to face&lt;br /&gt;
 &lt;br /&gt;
Skills: Ideally you will be native-level fluent Norwegian speaker with excellent English and at least 2 years + experience in IT Sales (Hardware or Software), Account Management &amp; Business Development. You need to have proven territory development skills and very money driven!&lt;br /&gt;
&lt;br /&gt;
Gain: If you are looking to join one of the fastest growing companies in Europe with great career prospects and fantastic earnings apply now!&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-149011.html</link>
      <pubDate>2008-12-02 09:07:27</pubDate>
    </item>
    <item>
      <title>Norwegian Customer Service &amp; Tech Supp in Ultrech. 35k +relocation</title>
      <description>Title: Norwegian Customer Service &amp; Tech Supp in Ultrech. 35k +relocation&lt;br&gt;
Salary: 35k +relocation&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: English, Norwegian&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Would you relocate to The Netherlands?&lt;br /&gt;
&lt;br /&gt;
Role: Opportunities now exist to for Customer Support and IT Support specialists to support clients in their EMEA region in their Ultrech office. The role is a mixture of Customer Support, IT Support &amp; Pre Sales where you will be assigned a Country to work for (Norway). &lt;br /&gt;
 &lt;br /&gt;
Skills: Ideally you will be native-level fluent in Norwegian with fluent English and 1 to 2 years minimum of experience in Customer Support or IT Support working for an IT company.&lt;br /&gt;
&lt;br /&gt;
Gain: If you are looking to join one of the best employers in the world with a fantastic career path and a brilliant salary. Apply now!&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-149131.html</link>
      <pubDate>2008-12-02 09:07:27</pubDate>
    </item>
    <item>
      <title>Nordic Customer Service &amp; Tech Support in Belfast. £14k</title>
      <description>Title: Nordic Customer Service &amp; Tech Support in Belfast. £14k&lt;br&gt;
Salary: £14k&lt;br&gt;
Location: Belfast - Northern Ireland, United Kingdom&lt;br&gt;
Languages: Danish, Norwegian, Swedish&lt;br&gt;
Posted: 2nd Dec 2008&lt;br&gt;&lt;br&gt;
Role: Opportunities now exist for Customer Support and Technical Support Agents to work in their European Headquarters in Belfast. As a Customer Service/Technical Support agent you will be in charge of 1st level technical support issues and Customer related queries. You will be the first point of contact for clients, partners &amp; resellers. This is a varied role with the possibility to progress into as 2nd level Technical Support as an option within 3 months (after successful training)&lt;br /&gt;
 &lt;br /&gt;
Skills: Ideally you will be fluent in Danish, Norwegian or Swedish with fluent English with some experience in Customer Service related roles, Post Sales Support, Call Centre or Technical Support with the motivation to join a market leader. Graduates will also be considered.&lt;br /&gt;
 &lt;br /&gt;
Gain: If you are looking to work for one of the biggest companies in the world and gain valuable experience in customer support/It support and the best training in the industry apply now! Excellent training, competitive and career path for suitable candidates&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-102501.html</link>
      <pubDate>2008-12-02 09:07:26</pubDate>
    </item>
    <item>
      <title>Bilingual Customer Service Advisors</title>
      <description>Title: Bilingual Customer Service Advisors&lt;br&gt;
Salary: £19,500 + Excellent Benefits&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Turkish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Bilingual Customer Service Advisors&lt;br /&gt;
&lt;br /&gt;
Our client is a well established international company and is currently looking for talented individuals to join their International Customer Service Team based in London. &lt;br /&gt;
&lt;br /&gt;
This company works in partnership with very well known businesses and international organisations, and provides their services to over 8100 corporate clients. Their client base includes more than 50% of the most prestigious organisations around the globe.&lt;br /&gt;
&lt;br /&gt;
The role is to provide support services to clients in both the UK and worldwide via the telephone and email. The environment is forward-thinking and fast paced with a culture that prides itself on providing outstanding level of service to clients. &lt;br /&gt;
&lt;br /&gt;
In any normal working day you will be taking calls from China, Nepal, Finland, South Africa, the UK, or from anywhere in the world, and undertaking the necessary steps to turn every customer query to a satisfactory conclusion. This job will require individuals that can think on their feet, that have good problem solving skills, attention to detail and that are willing to go the extra mile in order to help customers with their problems.&lt;br /&gt;
&lt;br /&gt;
Working hours vary from day shifts, night shifts and the odd weekend. However, candidates MUST show flexibility and be able to work in all the different shift patterns. &lt;br /&gt;
&lt;br /&gt;
In return the company offers a competitive starting salary, excellent benefits and lots of possibilities of career progression. This company will invest in you from day one!&lt;br /&gt;
&lt;br /&gt;
Your communications skills are essential for this role; your written and spoken English have to be to a native standard. As the company operates globally, a second language in addition to your English will be required. Some of the desired languages are: French, Spanish, Italian, Finnish, Swedish, Norwegian, Danish, Dutch, German, Portuguese, Czech or Turkish.  &lt;br /&gt;
&lt;br /&gt;
This is a telephone based role and an excellent telephone manner is required. Candidates with no telephone based experience but with excellent communication skills and a positive attitude will also be considered for the position.  &lt;br /&gt;
&lt;br /&gt;
The company offers a starting salary of £19,500 per annum along with an excellent package. The salary is reviewed and increased twice a year depending on individual performance. &lt;br /&gt;
&lt;br /&gt;
The company also offers the possibility to further develop your existing abilities through training programmes and the chance to move in different directions within the organisation. &lt;br /&gt;
&lt;br /&gt;
This is not just a job, this is a very challenging position and this company provides you with the opportunity to build an exciting international career. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Inigo Consulting operates as an employment agency with regards to permanent vacancies and as an employment business with regards to temporary and contract requirements. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications match our clients' requirements. If you would like to be considered for other similar positions please send us your CV to info@inigoconsulting.co.uk. &lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-194201.html</link>
      <pubDate>2008-12-01 18:11:50</pubDate>
    </item>
    <item>
      <title>Finnish OR Danish OR Swedish OR Norwegian spkg Telesales Agents</title>
      <description>Title: Finnish OR Danish OR Swedish OR Norwegian spkg Telesales Agents&lt;br&gt;
Salary: £18973.02 per annum + Salary progression scheme+Benefits&lt;br&gt;
Location: London, United Kingdom&lt;br&gt;
Languages: Finnish, Norwegian, Swedish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Finnish OR Danish OR Swedish OR Norwegian spkg Telesales Agents&lt;br /&gt;
£18,973.02 (including London Weighting) + Salary progression scheme + Benefits&lt;br /&gt;
12 Months Contract (great possibility to get a permanent role)&lt;br /&gt;
North West of London&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
PLEASE APPLY ONLY IF YOU HAVE SIMILAR EXPERIENCE.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Our client, an International Airline company, is seeking to appoint some Telesales Agents with English AND Finnish OR Danish OR Swedish OR Norwegian to work as part of a dynamic multilingual team. The successful candidate will provide effective handling of all incoming telephone calls from individual clients and travel agents, in line with the company\'s service standards and to sell the company\'s products to targets set by the market place.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Responsibilities:&lt;br /&gt;
&lt;br /&gt;
•        Answering all telephone calls to the company Service Standards&lt;br /&gt;
•        Using the company computerised reservation system to make telephone sales &lt;br /&gt;
         for individual clients&lt;br /&gt;
•        Promoting the company products in order to generate revenue&lt;br /&gt;
•        Assisting clients with after-sales service e.g. change of reservation &lt;br /&gt;
•        Answering to customer emails&lt;br /&gt;
•        Proposing additional services and information to clients to enhance customer &lt;br /&gt;
         service and loyalty. &lt;br /&gt;
•        Providing service and assistance to the Travel Trade e.g. Travel Agent.&lt;br /&gt;
•        Assisting with in-house training of new staff when required.&lt;br /&gt;
•        Assisting in specific projects as required by Management&lt;br /&gt;
•        Promoting good working relationships with all employees and clients of the &lt;br /&gt;
         company.&lt;br /&gt;
&lt;br /&gt;
Requirements:&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
•         Fluent in English AND Finnish OR Danish OR Swedish OR Norwegian&lt;br /&gt;
•         Excellent listening skills &lt;br /&gt;
•         Computer literate – Windows&lt;br /&gt;
•         Sales Skills &lt;br /&gt;
•         Excellent customer service over the phone – finding solutions to help the &lt;br /&gt;
           clients&lt;br /&gt;
•         Experience of dealing with clients either over the phone or face to face  &lt;br /&gt;
 &lt;br /&gt;
If you have not heard from us within 48 hours you have not been successful. We thank you for your interest. For more positions please register on the Kerr Multilingual website.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
VC1003422</description>
      <link>http://www.toplanguagejobs.co.uk/job-163881.html</link>
      <pubDate>2008-12-01 12:26:22</pubDate>
    </item>
    <item>
      <title>Team Leader - IT Sales</title>
      <description>Title: Team Leader - IT Sales&lt;br&gt;
Salary: £25000 - £27500 per annum + £25,000 Basic plus OTE 10% + Benefits&lt;br&gt;
Location: Middlesex - South East, United Kingdom&lt;br&gt;
Languages: Danish, Norwegian, Swedish&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
Call Centre Manager / Programme Manager&lt;br /&gt;
&lt;br /&gt;
£25,000 Basic plus OTE 10% + Benefits&lt;br /&gt;
&lt;br /&gt;
Based in Middlesex&lt;br /&gt;
&lt;br /&gt;
This is a fantastic opportunity to work for a IT and Telecoms specialist who offer a wide range of data technologies, global data management, international research, telephone marketing and telesales services to world leading clients.&lt;br /&gt;
&lt;br /&gt;
The Call Centre Manager / Programme Manager will be in charge of monitoring and motivating a team of there own of about 10-15 telesales/telemarketing staff. The Call Centre Manager / Programme Manager will produce reports on KPI\'S, set daily/weekly targets, individual coaching and 121\'s.&lt;br /&gt;
&lt;br /&gt;
Call Centre Manager / Programme Manager will have experience in IT sales, being a team leader within a targeted environment and come from a technical background.&lt;br /&gt;
&lt;br /&gt;
The benefits include&lt;br /&gt;
Uncapped commission&lt;br /&gt;
Pension&lt;br /&gt;
Health insurance&lt;br /&gt;
Gym membership&lt;br /&gt;
Share options</description>
      <link>http://www.toplanguagejobs.co.uk/job-150151.html</link>
      <pubDate>2008-12-01 11:54:15</pubDate>
    </item>
    <item>
      <title>Norwegian Speaking Customer Service Agent</title>
      <description>Title: Norwegian Speaking Customer Service Agent&lt;br&gt;
Salary: £8.00 - £8.50 per hour&lt;br&gt;
Location: Surrey - South East, United Kingdom&lt;br&gt;
Languages: Norwegian&lt;br&gt;
Posted: 1st Dec 2008&lt;br&gt;&lt;br&gt;
CALLING ALL NORWEGIAN SPEAKERS!&lt;br /&gt;
£8.50 PER HOUR NO EXPERIENCE REQUIRED!&lt;br /&gt;
&lt;br /&gt;
OUR CLIENT, THE GLOBES LARGEST CALL CENTRE IS LOOKING FOR 5 NORWEGIAN SPEAKERS TO CALL BUSINESSES IN NORWAY CONDUCTING TELEPHONE BASED INTERVIEWS.&lt;br /&gt;
&lt;br /&gt;
THIS IS AN IMMEDIATE START WITH NO EXPERIENCE REQUIRED!&lt;br /&gt;
&lt;br /&gt;
</description>
      <link>http://www.toplanguagejobs.co.uk/job-89805.html</link>
      <pubDate>2008-12-01 11:54:14</pubDate>
    </item>
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