http://www.toplanguagejobs.co.uk Italian Jobs in Glasgow Area en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Italian, French or Spanish Speaking International Collection Advisor<br> Salary: £17,300 + Excellent Benefits<br> Location: Glasgow Area - Scotland, United Kingdom<br> Languages: French, Italian, Spanish<br> Posted: 22nd Aug 2008<br><br> Reporting to the Collection Team Leader, the collections agent will be responsible for the recovery of outstanding debt on behalf of our client. <br /> <br /> Excellent communication skills are required in order to liaise with customers and other personnel within the organisation.<br /> Key attributes required include: self-motivation, time management, planning and organisation, enthusiasm, assertiveness and flexibility.<br /> <br /> Job Summary<br /> <br /> To obtain payment in full on outstanding balances on clients accounts and to assist in resolving customer disputes on invoices.<br /> <br /> Job content<br /> <br /> • Arrears management of Customer accounts <br /> • Recovery of outstanding balances on behalf of clients <br /> • Providing customers with up to date information regarding outstanding balance <br /> • Respond to inbound & outbound calls in a timely & professional manner <br /> • Deal with Faxes and E-mails as appropriate <br /> • Translating correspondence and documentation<br /> <br /> The successful candidate must be fluent in both Italian & (French or Spanish) in a business environment.<br /> http://www.toplanguagejobs.co.uk/job-117831.html 2008-08-22 11:13:19 Title: Customer Fulfilment Agent(French, Italian or Portuguese)<br> Salary: £12.300GBP<br> Location: Glasgow Area - Scotland, United Kingdom<br> Languages: French, Italian, Portuguese<br> Posted: 26th Aug 2008<br><br> Customer Fulfilment Agent <br /> We have a vacancy for French,Italian or Portuguese Speakers with Good English skills <br /> Starting Salaries £12,300 rising after 13 weeks.<br /> OTE 37 - 42 hr week, Monday –Friday (day-shift) <br /> <br /> On-going opportunities exist within the award winning multilingual customer fulfilment centre @ IBM Greenock.<br /> This centre provides support for both customers and business partners in all European languages, through expertise and professionalism of a truly multinational team.<br /> <br /> The positions present an outstanding opportunity to build on current skills and develop a career in a dynamic cosmopolitan culture.<br /> <br /> We require applications from candidates who are fluent in one of the above languages written and spoken) as well as English. Applicants will have microsoft office skills plus a basic knowledge of purchasing principles.<br /> SAP or some exposure in accounts, order entry or administration environment would be desirable though not essential.<br /> <br /> Previous experience of working with customers or in a contact centre would be a distinct advantage, as well as good communication and listening skills backed with a confident, professional telephone manner.<br /> <br /> Please send CVs in the first instance to <br /> Margaret Dominick or Ann Smith<br /> dominicm@uk.ibm.com 07smitha@uk.ibm.com<br /> <br /> or call 00447771503993/01475 555028<br /> http://www.toplanguagejobs.co.uk/job-110461.html 2008-08-26 13:53:13