http://www.toplanguagejobs.co.uk Italian Jobs in Bristol en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Bilingual Helpdesk Analyst / Customer Service Engineer <br> Salary: £20,000 + excellent benefits package<br> Location: Bristol - South West, United Kingdom<br> Languages: German, Italian, Spanish<br> Posted: 6th Oct 2008<br><br> Bi-lingual Helpdesk Analyst required for a multi-lingual, in-sourced technical helpline operation based on client premises in Swindon. <br /> <br /> This is a challenging and multi-tasking role dealing with issues of varying complexity, providing both customer service and technical support to a broad spectrum of customers with wide ranging queries in various European languages including German French, Italian, Spanish and English. <br /> <br /> You will be handling and resolving customer queries and issues varying from Server, RAID, CPU, Desk-top and Networking issues (that may require a detailed technical knowledge) to a simple queries like where to find information on the Website. <br /> <br /> The successful candidate will have technical knowledge of system architecture, Server Hardware and Software and storage units together with an understanding of system administration principles. <br /> <br /> Excellent benefits package including free on site parking, Healthcare, Pension scheme and child care vouchers.<br /> <br /> <br /> <br /> http://www.toplanguagejobs.co.uk/job-148711.html 2008-10-06 11:25:49