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Contact Centre Team Leader (Amsterdam)

DXC / CPL Integrated Services

Name: DXC / CPL Integrated Services

Code: JO-1803-405196_2
The Netherlands

A major international tech company is looking for an aspiring Team Leader to help manage its customer support team based in Amstelveen, South Amsterdam.
We are accepting candidates who have experience in contact-centre coaching or backup team leading, so if you think that you're ready to take your career to the next stage with a bustling international team, then send us your application today!
This will initially be a 7-month contract, with a view to extend.

Ideal Candidates will have:
• 2 years’ experience in coaching/mentoring in a Contact Centre
• A proven ability to manage and lead a team
• Self-Confidence
• Outstanding mentoring and teaching ability
• Strong English and preferably fluency in one other European language
• Excellent verbal and written communication skills
• Strong customer and client focus

If you are interested in learning more, please send your CV to jamesthomas.oconnor@cpl.ie, or call 353 1 614 6175.

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