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Mandarin Language Customer Service Player Experience

Addison Global Ltd

Name: Addison Global Ltd


Mandarin
19-03-2018
Permanent
Code: 2018-1037
Gibraltar
Attractive

Overview
Addison Global Limited is a new company based in sunny Gibraltar building a truly mobile betting and gaming experience.
We've just started our journey and aim to attract extraordinary and passionate people to build and scale our fast-growing company.
You can look forward to working in a fast-paced and inspirational work environment ensuring an unrivalled service for our customers.
In addition, we are offering a competitive salary and benefits package including premium private health insurance, prestigious office space, etc.

Responsibilities
What you’ll do
• Be outstanding in solving issues and questions from our customers about our products and services
• Deliver excellence, intelligence and commitment to our customers
• Be relentless in the pursuit of valuable solutions
• Work right in the heart of the action to deliver a truly best of breed experience through chat and social channels
• Be part of a team to assist with betting, gaming and payments improvements

Qualifications
Who you are
• You want to provide awesome customer service
• You can take ownership of customer problems and make it your responsibility to resolve them intelligently
• You want to assist in other areas of the business in order to help the business grow and develop your own career
• Able to work on a 24/7 rota
• Sports Betting/Gaming experience an advantage
• Mandarin as a first language essential with Cantonese a plus
• Must hold a UK or EU passport

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