Customer Care Agents (m/f) - Thai Speakers
Berufseinstieg/Trainee, Voll- / Teilzeit, Befristeter Vertrag, Kundenbetreuung, Call Center, Content Management
Arvato Direct Services Potsdam GmbH, Bereich: CRM Solutions, Berlin
Would you like to be part of an international team with good career opportunities?
You will work on the behalf of our client - a leading social media platform. You will be responsible for the day to day management of internet content, ensuring a quality experience is provided to millions of internet users.
• Evaluate content based on our clients guidelines and policies
• Reviewing user made reports that flag offensive postings
• Back office (non-voice) support
• Ensuring a quality experience for all users according to our clients terms of service
• Excellent Thai language skills on native speaker level
• Additionally fluency in English for communication purposes
• Thorough worker and reliable personality
• Ability to accommodate a flexible shift scheme in fulltime
• EU citizen or holder of a valid work permit for Germany
About our company:
Behind Arvato CRM Solutions are numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or want to make a complaint about shoes they ordered in an online shop, there's a good chance that we as service providers are working behind the scenes.
On behalf of our clients, Arvato CRM Solutions currently maintains relationships with over 600 million consumers and business clients, on five continents in over 35 languages. On the phone, by e-mail or post, or in livechat as well as on social media, around 43,000 employees at over 100 locations support our clients every day in offering excellent customer service. Arvato CRM Solutions is part of the service provider Arvato - a division of the international media group Bertelsmann.
A job at Arvato offers you the possibility to work in Berlin, famous for its multiculturel atmosphere, with residents from over 185 nationalities. Try one of the 6500 restaurants, 546 cafés or 225 clubs. Walk over one of the 960 bridges, visit one of the many weekly markets, nine castles or parks and green areas. Get fascinated by the 150 theatres and 180 museums. Come and discover Berlin.
What we offer:
• Integration with an international team in a multicultural environment
• A fully internationalized workplace that requires no German
• Multitude of team internal activities
• Intensive induction period and training from the outset
• Ample opportunity to evolve within our organization
• Several company-related benefits
• We support you in order to ensure a smooth beginning at Arvato in Berlin
• Very good accessibility plus a discounted public transportation ticket
If you have any questions please send us an email to firstname.lastname@example.org.
Arvato Direct Services Potsdam GmbH Betriebsstätte Berlin | Wohlrabedamm | 13629 Berlin