Are you hard-working, energetic and efficient? We are currently recruiting for a Customer Service Advisor to join our team in Basildon.
Everything5pounds.com aims to become the biggest online retail shop which attracts its customers through its products and extremely low prices. We provide quality stylish clothing at a fixed low price and provide swift delivery and outstanding customer service.
Due to the growth of the business we are now looking to recruit a Customer Service Advisor to join our team, the ideal candidate should be extremely passionate and looking for a long term opportunity to develop and make their mark as part of a rapidly growing business.
This role would be suitable for an experienced Customer Service Advisor, preferably someone who has previously worked in a retail environment.
As the Customer Service Advisor you will:
- Engage with customers over the phone and reply to email enquiries
- Support with customer’s order amendments
- Provide customers with the help and information they need, by fully complying with the Company’s set policies and rules
- Perform general administration tasks (Microsoft Office and Microsoft Excel)
We are looking for someone who is friendly, hard-working, flexible, punctual, reliable, trust worthy and has a positive attitude.
The successful candidate will be someone who can stay calm under pressure, has excellent people skills, an innovative approach to problem solving, a warm, approachable manner, and extensive experience using Microsoft Word and Microsoft Excel
We offer a work environment which is stimulating, and supportive with excellent opportunities for growth within the company.