SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 20 years and now with a team of 1200 associates. We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way.
SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth.
Top 5 Reasons to Join Us:
1. Start an international career;
2. Being involved in projects for worldwide brands;
3. Be part of a successful and growing company;
4. Meet people from all over the world;
5. Develop your language skills in an international environment.
Description of Client:
Our client is ClubMed, a French company specializing in the sale of all-in holidays at a number of "vacation villages" which it owns and operates in a number of locations around the world.
We are seeking people with the passion for tourism willing to help every customer to feel at home away from home. Based in our office in Porto you will be integrated in a team that provide support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with commitment to build with SITEL Portugal a successful career.
•High School diploma OR directly related work experience
•Call Center experience;
•Excellent Communication skills and Client oriented.
•Brazilian native speaker (preferred);
•Strong English knowledge both spoken and written (eliminatory);
•Listening and written/oral communication skills in other language (Portuguese or other language)
•Patience, empathy, and ability to manage stress;
•A motivated and enthusiastic personality
•Self-organized, planning and prioritization skills
Full-Time: 40h/Week with rotating Shifts and Days-off from 13.00h – 01.00h GMT
Base Salary (x14 months) + Meal Allowance + Monthly Rotating Days off Bonus + Monthly Performance Bonus + Nightshift allowance + Easy public transport connection (Buses M12 & M13 all around Porto)
Training fully paid by SITEL and included in the work contract
Career opportunities and good work environment
Private health insurance to all employees, after 6 months of work
Site Location: Porto, Portugal
To apply, please click below with the ref: CBM/EN/PO/TLJ