Back to search.Arvato Loyalty Services - German speaking Customer Service Representatives
| Employment Type: | Permanent |
| Location: | West London - London, United Kingdom, TW1 1LR |
| Salary: | up to 18,500 |
| Languages: | English, German, Spanish |
Who We Are:
We are part of Bertelsmann AG and are a company whose values Partnership, Entrepreneurship, Creativity and Citizenship - guide the actions of every member of our team, and serve as a source of pride. They are a reflection of our determination to provide superior solutions to all of our global clients. We’re a company whose strategy is built on growth, a business model focused on customer specific solutions and our arvato DNA – our strengths: Innovation, Customer Focus, Performance and People
What we need from you?
We're looking for a German speaker who is great on the phone and who is a serious multi-tasker. Your ability to listen and truly hear what's being said makes you a certified problem-solver. Always ready to lend a helping hand, you easily share your supportive nature with those around you.
You're proud of your past successes and seem to achieve them effortlessly in part because your interpersonal and attention to detail skills are so great. You have exceptional written and verbal communication skills and your dependability and enthusiasm exceeds expectations, which makes you a perfect fit for an arvato Customer Service Representative position.
What does the role entail?
As a Customer Service Representative (CSR) you will be first point of contact for existing customers and prospects to Saab. You will be expected to represent the Client professionally at all times, ensure future customer interest and provide callers with a first class service exceeding both Saab and caller’s expectations. CSRs are on the front line of arvato Loyalty Services’ business and are responsible for the outside world’s impression of Saab.
Essential Experience
•Proven experience in a fast-paced customer service environment
•Ability to speak fluent German
•Able to communicate clearly, fluently and accurately by telephone and email, and able to build rapport with customers
•Able to think on feet and prioritise workload
•Well-developed listening skills
•Strong team player
•Flexible approach to work, eager to take on additional tasks and responsibilities
•Able to innovatively solve problems
•Experience of IT systems such as Microsoft Word, Excel and the Internet
What Are You Waiting For?
With so many opportunities within so many disciplines, there’s certain to be a position that’s just right for you at arvato Loyalty. Send your CV and covering letter to our Recruitment Team today!
“arvato Loyalty is an Equal Opportunities Employers, Embracing Diversity in the workplace”
We are part of Bertelsmann AG and are a company whose values Partnership, Entrepreneurship, Creativity and Citizenship - guide the actions of every member of our team, and serve as a source of pride. They are a reflection of our determination to provide superior solutions to all of our global clients. We’re a company whose strategy is built on growth, a business model focused on customer specific solutions and our arvato DNA – our strengths: Innovation, Customer Focus, Performance and People
What we need from you?
We're looking for a German speaker who is great on the phone and who is a serious multi-tasker. Your ability to listen and truly hear what's being said makes you a certified problem-solver. Always ready to lend a helping hand, you easily share your supportive nature with those around you.
You're proud of your past successes and seem to achieve them effortlessly in part because your interpersonal and attention to detail skills are so great. You have exceptional written and verbal communication skills and your dependability and enthusiasm exceeds expectations, which makes you a perfect fit for an arvato Customer Service Representative position.
What does the role entail?
As a Customer Service Representative (CSR) you will be first point of contact for existing customers and prospects to Saab. You will be expected to represent the Client professionally at all times, ensure future customer interest and provide callers with a first class service exceeding both Saab and caller’s expectations. CSRs are on the front line of arvato Loyalty Services’ business and are responsible for the outside world’s impression of Saab.
Essential Experience
•Proven experience in a fast-paced customer service environment
•Ability to speak fluent German
•Able to communicate clearly, fluently and accurately by telephone and email, and able to build rapport with customers
•Able to think on feet and prioritise workload
•Well-developed listening skills
•Strong team player
•Flexible approach to work, eager to take on additional tasks and responsibilities
•Able to innovatively solve problems
•Experience of IT systems such as Microsoft Word, Excel and the Internet
What Are You Waiting For?
With so many opportunities within so many disciplines, there’s certain to be a position that’s just right for you at arvato Loyalty. Send your CV and covering letter to our Recruitment Team today!
“arvato Loyalty is an Equal Opportunities Employers, Embracing Diversity in the workplace”
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
