Back to search.Language Matters - Multilingual Operations Manager
| Employment Type: | Permanent |
| Location: | London, United Kingdom |
| Salary: | £35000 - £50000 per annum + benefits |
| Languages: | English |
Multilingual Operations Manager
Job Location: Central London
Salary/Additional Information: £35,000 - £50,000 depending on experience + benefits
Reference: KH 07/03
Company
An international domain name and web hosting company
Role
Multilingual Operations Manager
Our client is looking for a multilingual Operations Manager to manage the operational and procedural activities of the multilingual Client Services department in the London office. The multilingual Operations Manager is to plan and develop systems and procedures to improve the operating quality and efficiency of the department. Supervise staff in accordance with company policies and procedures. The multilingual Operations Manager will be responsible for hiring, training, and coaching employees.
Profile:
· Fluent in English and at least one other Western European language
· Demonstrated ability to manage a profit centre with track record of driving profitable results.
· Experience running operations/service delivery in a rapidly growing organization.
· Demonstrated understanding of the customer facing process in detail; has held a client facing role.
· Experienced in leading organizations past start up to scale quickly and effectively. (a plus)
· Success in developing high performing teams with solid bench strength and demonstrable management / supervisory experience.
· Superior customer service experience and dealing with urgency of client needs.
· Excellent organization and decision making skills.
· Ability to analyze data at a very fine level of detail and offer solutions on a constant basis.
· Direct staff in providing superior customer service to all clients.
· Exceptional use of Microsoft Office products including Outlook, Word, Excel and PowerPoint.
NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.
To apply, please send your CV to Kirsten Haeusser
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.
Job Location: Central London
Salary/Additional Information: £35,000 - £50,000 depending on experience + benefits
Reference: KH 07/03
Company
An international domain name and web hosting company
Role
Multilingual Operations Manager
Our client is looking for a multilingual Operations Manager to manage the operational and procedural activities of the multilingual Client Services department in the London office. The multilingual Operations Manager is to plan and develop systems and procedures to improve the operating quality and efficiency of the department. Supervise staff in accordance with company policies and procedures. The multilingual Operations Manager will be responsible for hiring, training, and coaching employees.
Profile:
· Fluent in English and at least one other Western European language
· Demonstrated ability to manage a profit centre with track record of driving profitable results.
· Experience running operations/service delivery in a rapidly growing organization.
· Demonstrated understanding of the customer facing process in detail; has held a client facing role.
· Experienced in leading organizations past start up to scale quickly and effectively. (a plus)
· Success in developing high performing teams with solid bench strength and demonstrable management / supervisory experience.
· Superior customer service experience and dealing with urgency of client needs.
· Excellent organization and decision making skills.
· Ability to analyze data at a very fine level of detail and offer solutions on a constant basis.
· Direct staff in providing superior customer service to all clients.
· Exceptional use of Microsoft Office products including Outlook, Word, Excel and PowerPoint.
NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.
To apply, please send your CV to Kirsten Haeusser
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.
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