Back to search.Lebara - French and Mandarin Speaking Customer Relations Advisors
| Employment Type: | Permanent |
| Location: | East London - London, United Kingdom |
| Salary: | ｣17K per annum / ｣8.5 K pro rata |
| Languages: | French, Mandarin |
Lebara Mobile provides high quality, low cost international mobile services. We operate in Denmark, The Netherlands, Norway, Spain, Switzerland, Germany, Australia and the UK.
At Lebara we are focused on delivering to our customers the highest quality service, and in doing so we are trying to help improve our global cultural community. We have created a challenging, fast moving work environment and we believe we make a positive difference to our customers. We encourage all our teams to strive for this goal.
Clear, concise communication, delivered in an upbeat, enthusiastic manner is key to satisfying customers, and this is exactly what we expect from our advisors. You値l be responsible for providing a high quality service, using clear communication both written and verbal. You値l ensure our brand is fully supported at all times and that all customer queries are resolved to the satisfaction of all.
You値l be fluent in French and Mandarin and English or Mandarin and English. Ideally, you値l have experience of working within a Customer Service Advisor role in a call centre environment, although this experience is not essential. You値l be a patient, confident and articulate communicator, with the drive and motivation to achieve. You値l have demonstrable experience in planning and organising, working in a team effectively and excellent communications skills.
At Lebara we are focused on delivering to our customers the highest quality service, and in doing so we are trying to help improve our global cultural community. We have created a challenging, fast moving work environment and we believe we make a positive difference to our customers. We encourage all our teams to strive for this goal.
Clear, concise communication, delivered in an upbeat, enthusiastic manner is key to satisfying customers, and this is exactly what we expect from our advisors. You値l be responsible for providing a high quality service, using clear communication both written and verbal. You値l ensure our brand is fully supported at all times and that all customer queries are resolved to the satisfaction of all.
You値l be fluent in French and Mandarin and English or Mandarin and English. Ideally, you値l have experience of working within a Customer Service Advisor role in a call centre environment, although this experience is not essential. You値l be a patient, confident and articulate communicator, with the drive and motivation to achieve. You値l have demonstrable experience in planning and organising, working in a team effectively and excellent communications skills.
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