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Delegate International Recruitment Ltd - Technical Support (Japanese/German)

Employment Type: Permanent
Location: Antrim - Northern Ireland, United Kingdom
Salary: £15,500 Sterling +benefits
Languages: German, Japanese
Required Languages: 1

Advertiser Details

  • Name:
    Delegate International Recruitment Ltd
  • Posted:
    08-04-2010
  • Code:
    AM TSA 7089
Job Title: Tier 1 Technical Support Exec - Japanese or German

My client is a professional and committed employer offering a great working environment, support and generous package promising you that if you work hard to meet and exceed your goals they will work even harder to repay you; with the recognition, career development and pay packet you deserve.

We are currently recruiting for a tier 1 tech support professional who is fluent in written and spoken Japanese or German and English. For start dates in May & June

Responsible for delivering excellent customer/technical support for the configuration and use of a range of well known branded products. Under direct supervision, in a contact centre environment, the CSR will use computer-based tools as well as their own problem-solving skills to identify, research, isolate, and resolve customer issues. Communication with the customer primarily via written form, such as e-mail, chat and forums.

Work Experience
• Preferably previous experience working in a call centre or customer service environment.
• Technical experience is a benefit.

Education/Certification
• High school education (or equivalent) with engineering or computing focus, if applicable.

Essential Language Skills
• Fluent in written and spoken Japanese or German and English


Benefits include Salary circa £15,500 GBP including bonus (€16,500). 3% contributory pension scheme, free private health insurance, free on-site parking, staff discount scheme which includes heavily discounted Gym membership, subsidised canteen. Long term prospects to move within the organisation - worldwide.

Belfast is a vibrant cosmopolitan city based in the North of Ireland, part of the United Kingdom. Compact and economical the cost of living is around 30%+ less than other UK and Irish Cities. UK taxation system is around just 21% of earnings –much lower than some other European countries. Belfast attracts international brands in retail and business sectors. Serviced by two airports and located 2 hours from Dublin city centre. We would be delighted to put you in touch with other people who have relocated here from abroad for a more independent point of view…

For further location info, images etc please copy and paste the following link to your browser:
http://www.delegaterecruitment.co.uk/techsupport.aspx

Interviews will be held remotely via on-line tests and tele-conference calls to aid convenience to candidates. Relocation reimbursement package of up to €150 (Euros) available to cover costs of travel to the UK, accommodation for first 4 nights provided.
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